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WO2018146999A1 - Dispositif d'affichage de places assises, programme d'affichage de places assises et système d'affichage de places assises - Google Patents

Dispositif d'affichage de places assises, programme d'affichage de places assises et système d'affichage de places assises Download PDF

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Publication number
WO2018146999A1
WO2018146999A1 PCT/JP2018/000768 JP2018000768W WO2018146999A1 WO 2018146999 A1 WO2018146999 A1 WO 2018146999A1 JP 2018000768 W JP2018000768 W JP 2018000768W WO 2018146999 A1 WO2018146999 A1 WO 2018146999A1
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WO
WIPO (PCT)
Prior art keywords
seat
chair
store
image
arrangement position
Prior art date
Application number
PCT/JP2018/000768
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English (en)
Japanese (ja)
Inventor
剛進 河野
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株式会社バカン
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 株式会社バカン filed Critical 株式会社バカン
Publication of WO2018146999A1 publication Critical patent/WO2018146999A1/fr

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/12Hotels or restaurants

Definitions

  • the present invention relates to a seat display device, a seat display program, and a seat display system.
  • a seat display system is known.
  • a user accesses a seat map (seat chart) from a website in advance and visually displays it on the seat map.
  • a seat reservation can be made by designating a seat to be used.
  • employee seat maps created based on the office layout are often used in corporate offices, etc., and on the intranet, the employee's seat position, extension number, attendance status, etc. are displayed visually. Some will do.
  • the administrator side needs to create a seat map according to the actual seat arrangement in advance, but the seat map for movie theaters etc. should be created only once because the seat is fixed, When the seat layout is frequently changed as in an office or the like, there is a trouble that the seat map must be recreated each time.
  • Patent Document 1 describes an invention that facilitates the creation of a floor map for displaying the presence status to a user in a free address style office and the like, and facilitates the operation of the seat display system. Has been.
  • Patent Document 1 since the invention described in Patent Document 1 is an invention that assumes an office to the last, it is necessary to use a network relay device, and it is difficult to apply depending on the environment.
  • the present invention has been proposed in view of the above points, and an object of one aspect of the present invention is to reduce a burden required for creating a seat map of a store and to facilitate operation management of a system related to seat display.
  • a seat display device is a seat display device that displays a seat map indicating an in-store layout of a table and a chair arranged in a store, and the imaging range of the table and the chair is displayed.
  • the image processing means is configured to detect the presence or absence of dish-shaped objects at a predetermined frequency for a certain time or more based on the images captured during the certain business period. When detecting the location of repeated standing is recognized, estimates the ⁇ plant and the arrangement position of the table.
  • a seat display program provides an imaging range of the table and the chair on a seat display device that displays a seat map indicating the in-store layout of the table and the chair arranged in the store.
  • the imaging device continuously captures the image including a person during a certain business period
  • the image processing means based on the image captured during the certain business period, of the dish-shaped object at a predetermined frequency for a certain time or more. If repetition of standing and absence detects the location to be recognized, to estimate the ⁇ plant and the arrangement position of the table.
  • a seat display system includes an imaging device and a seat display device, and displays a seat map indicating a store layout of tables and chairs arranged in the store.
  • the seat display device includes the table and the chair as an imaging range, and receives the image from the imaging device that continuously captures the image including the table and the chair; and the image
  • the image processing means for detecting the arrangement position of the table and chair in the store, and the generation means for generating the seat map based on the arrangement position of the table and chair, and the imaging device Continuously captures the image including a person during a certain business period, and the image processing means captures the image captured during the certain business period. Based on a certain time or more in a predetermined frequency when it detects the location of repeated presence and absence of an object dish shape is recognized, estimates the ⁇ plant and the arrangement position of the table.
  • the embodiment of the present invention it is possible to reduce a burden required for creating a seat map of a store, and to facilitate operation management of a system related to seat display.
  • the “seat map” in the present embodiment is a seat layout diagram and a seat arrangement diagram in a store. Also called seating chart.
  • the “seat map” includes not only chairs but also tables and chairs.
  • FIG. 1 is a diagram illustrating a configuration example of a seat display system according to the present embodiment.
  • a seat display system 100 in FIG. 1 includes a seat display server 10, a relay device 20, a camera 21, and a reference terminal 30, which are connected via a network 50.
  • the seat display server 10 is a device that generates a seat map (seat layout map) based on images (including still images and moving images) captured by the camera 21.
  • the generated seat map is displayed on the display of the reference terminal 30.
  • one seat display server 10 is not necessarily installed for each store, and at least one seat display server 10 is arranged on the network 50.
  • the relay device 20 is a device that relays between the camera 21 and the seat display server 10. Images installed by the stores and captured by the camera 21 are sequentially transmitted (transferred) to the seat display server 10.
  • the camera 21 is an imaging device for capturing an image including a table and a chair arranged in a store.
  • the camera 21 is installed so that all the tables and chairs constituting the seat layout of the store are within the imaging range.
  • a plurality of cameras 21 are installed depending on the store area.
  • a plurality of cameras are not necessarily installed, for example, when the camera 21 is an omnidirectional drive type, one camera 21 may cover all tables and chairs in the imaging range.
  • the camera 21 can directly transmit an image to the seat display server 10 without going through the relay device 20.
  • the reference terminal 30 is a computer terminal used when a person in charge of the store accesses the seat display server 10 and refers to the seat map.
  • the network 50 is a communication network including wired and wireless.
  • the network 50 includes, for example, the Internet, a public line network, WiFi (registered trademark), and the like.
  • FIG. 2 is a diagram illustrating a hardware configuration example of the seat display server according to the present embodiment.
  • the seat display server 10 includes a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, an HDD (Hard Disk Drive) 14, and a communication device 15.
  • a CPU Central Processing Unit
  • ROM Read Only Memory
  • RAM Random Access Memory
  • HDD Hard Disk Drive
  • the CPU 11 executes various programs and performs arithmetic processing.
  • the ROM 12 stores a program necessary for startup.
  • the RAM 13 is a work area for temporarily storing processing performed by the CPU 11 and storing data.
  • the HDD 14 stores various data and programs.
  • the communication device 15 communicates with other devices via the network 50.
  • FIG. 3 is a diagram illustrating a software configuration example of the seat display system according to the present embodiment.
  • the seat display system 100 illustrated in FIG. 3 includes an imaging unit 101, an image processing unit 102, a generation unit 103, and a storage unit 104 as main functional units.
  • the imaging unit 101 continuously captures an image including a table and a chair by a camera 21 (imaging device) installed with a table and a chair arranged in a restaurant as an imaging range.
  • a camera 21 imaging device
  • the image processing unit 102 detects the arrangement position of the table and the chair in the restaurant based on the image captured by the imaging unit 101.
  • the generation unit 103 generates a seat map based on the table and chair arrangement positions detected by the image processing unit 102.
  • the storage unit 104 has a function of storing various DBs (Data Base).
  • the image processing unit 102, the generation unit 103, and the storage unit 104 are realized by a computer program that is executed on hardware resources such as a CPU, a ROM, and a RAM of a computer that configures the seat display server 10. . These functional units may be read as “means”, “module”, “unit”, or “circuit”. Further, the imaging unit 101 may be realized by the camera 21 and provided on the seat display system 100.
  • FIG. 4 is a diagram illustrating a data example of the store management DB according to the present embodiment.
  • the store management DB has data items such as “store ID”, “store name”, “number of seats”, “number of tables”, “ON / OFF”, “generation interval”, for example.
  • Store ID indicates a unique identifier assigned to each store.
  • Numberer of seats indicates the total number of seats in the store.
  • Numberer of tables indicates the total number of tables in the store.
  • “ON / OFF” indicates a setting value for setting whether to enable (ON) or disable (OFF) seat map generation of the seat display system 100.
  • “Generation interval” indicates a setting value for setting a time interval for generating a seat map when seat map generation is enabled (ON). For example, when it is 15, the seat display server 10 generates (updates) a seat map at a timing of once every 15 minutes. Of course, if there is a generation command at any time by the manager, the seat map is generated (updated) regardless of the timing of the “generation interval”.
  • FIG. 5 is a diagram showing an example of data in the image management DB according to the present embodiment.
  • the image management DB includes data items such as “store ID”, “camera identifier”, “shooting date”, and “shooting time” in order to identify and manage each image received from each store.
  • Store ID is used to identify an image received from each store.
  • Camera identifier indicates the identifier of the camera 21 that captured the image. Since a plurality of cameras 21 are installed in some stores, it is identified which camera 21 captured the image.
  • “Shooting date” and “Shooting time” indicate the shooting date and shooting time of the image. Images (still images) are continuously captured, but the frequency of capturing can be set as appropriate on the seat display server 10 side or the camera 21 side. However, since the seat map is generated at every “generation interval”, the image capturing frequency is set to be at least shorter than the “generation interval”. When the camera 21 captures a moving image, it is possible to continue capturing images (moving images) while seat map generation is enabled (ON).
  • FIG. 6 is a diagram showing a data example of the seat map management DB according to the present embodiment.
  • the seat map management DB has data items such as “store ID”, “seat map”, “generation date”, and “generation time” in order to manage the latest seat map generated for each store.
  • “Store ID” is used to identify the seat map of each store.
  • “Seat map” indicates newly generated seat map data (for example, “xxx.jpg”).
  • “Generation date” and “generation time” indicate the generation date and generation time of the seat map. Since new seat map data (for example, “xxx.jpg”) is generated for each “generation interval”, the “seat map” with the latest “generation date” and “generation time” is referred to. The latest seat map that should be.
  • FIG. 7 is a diagram illustrating a store installation configuration example of the seat display system according to the present embodiment. As shown in FIG. 7, in the store A, the relay device 20, the camera 21, and the reference terminal 30 (not shown) are installed.
  • the camera 21a and the camera 21b are installed so that all the seats (table t and chair c) of the store A are within the imaging range.
  • the imaging range a indicates the imaging range of the camera 21a
  • the imaging range b indicates the imaging range of the camera 21b
  • all the seats arranged in the store A are covered by the imaging range a and the imaging range b. ing.
  • the table t and the chair c are not limited to movable ones, and a fixed table or chair such as a counter table is also included in the imaging range.
  • the relay device 20 is connected to the camera 21a and the camera 21b via a network including a USB cable, wired or wireless.
  • the relay device 20 may be installed at an arbitrary location in the store A.
  • FIG. 8 is a diagram showing an example of a store information new registration screen according to the present embodiment.
  • the person in charge of the store accesses the new registration screen 800 of the seat display server 10 using the reference terminal 30 or the like.
  • URL 801 is a column for inputting location information (for example, a domain, an IP address, etc.) of the seat display server 10.
  • the store ID 802 indicates a unique identifier assigned to each store.
  • the store ID given in advance from the seat display server 10 is input or is automatically issued to the store at the time of registration.
  • Store name 803 is a column for inputting the name of the store.
  • the number of seats 804 is a column for inputting the total number of seats in the store.
  • the input of the number of seats is arbitrary, but if there is an input, it is used to improve the accuracy of creating a seat map. However, it is not necessary to input in the case of a store where the number of seats is changed frequently.
  • the table number 805 is a column for inputting the total number of tables in the store.
  • the input of the number of tables is arbitrary, but if there is an input, it is used to improve the accuracy of seat map creation. However, in the case of a store where the table is frequently changed, it is not necessary to input.
  • Seat map generation 806 indicates a setting field for setting whether the seat map generation is valid (ON) or invalid (OFF). When the person in charge at the store wants to manually generate a seat map, it is set to invalid.
  • the generation interval 807 indicates a setting field for setting a time interval for generating a seat map when the seat map generation 606 is valid (ON). Note that as the generation interval is shorter, the seat map is generated at a pace near real time, while the stored image from the camera 21 used for generating the seat map is reduced, which may lead to a decrease in the accuracy of the seat map (trade-off). connection of). Therefore, it is desirable that the seat display system 100 has a default recommended value that ensures a certain level of accuracy in advance.
  • Registration 810 is a registration button for registering input information.
  • the input information input on the new registration screen 800 is stored in the store management DB (see FIG. 4).
  • FIG. 9 is a diagram showing an example of the seat map display screen 1 according to the present embodiment.
  • the person in charge of the store accesses the seat map display screen of the seat display server 10 using the reference terminal 30 or the like.
  • the seat display server 10 generates a seat map based on an actual seat layout for each set generation interval. That is, when the seat display server 10 receives a reference request from the reference terminal 30 or the like, the seat display server 10 acquires the latest “seat map” 902 from the seat map management DB (FIG. 6) and displays it on the seat map display screen 900. .
  • FIG. 10 is a diagram showing an example of the seat map display screen 2 according to the present embodiment.
  • the seat layout shown in FIG. 10 that the seat layout shown in FIG. 10 is partially changed as compared with the seat layout shown in FIG. In this modified example, since eight group customers come to the store, the seat layout is performed so that the tables for four people are joined together to form a table for eight people.
  • the seat display server 10 generates a seat map based on the actual changed seat layout at each set generation interval.
  • the seat display server 10 acquires the “seat map” 1002 after the latest change from the seat map management DB (FIG. 6), and displays this on the seat map display screen 1000. To do.
  • the camera 21 sequentially transmits an image including a table and a chair arranged in the store to the seat display server 10, and the seat display server 10 is based on the image (accumulated image) received from the camera 21. To generate a seat map.
  • a considerable amount of images can be accumulated by operating imaging of the camera 21 during that period, and a seat map can be generated based on the accumulated images. it can.
  • a seat map is generated based on images that are actually open, images that are actually seated by people (customers) and images taken on the table are also used as analysis materials for image processing analysis. Therefore, it is possible to improve the generation accuracy of the seat map.
  • the seat display server 10 accumulates the feature quantity of the table and chair of the store once specified as learning data. As a result, when the seat layout changes afterwards, the difference between the past image and the feature amount is compared to quickly and accurately detect the presence or absence of the occurrence of the movement arrangement and the table and chair moved to the new location. This is useful for generating (updating) the seat map.
  • FIG. 11 is a flowchart showing seat map generation processing of the seat display server according to the present embodiment.
  • the seat display server 10 determines whether an image captured by the camera 21 from the relay device 20 has been received.
  • the image includes “store ID”, “camera identifier”, “shooting date”, “shooting time”, and the like as attribute information (FIG. 5).
  • the seat display server 10 When the seat display server 10 receives the image, the seat display server 10 stores the received image together with the attribute information in the image management DB.
  • the seat display server 10 determines whether or not the timing for generating the seat map has arrived. The seat display server 10 determines based on the timing according to the “generation interval” of the store management DB (FIG. 4). If there is a generation command at any time by the administrator, it is determined that the timing for generating the seat map has arrived regardless of the timing of the “generation interval”.
  • the seat display server 10 generates a seat map based on the images (accumulated images) stored in the image management DB. As described above, the seat display server 10 receives an image captured and stored by the imaging unit 101, detects the arrangement position of the table and the chair in the restaurant by using the general object detection algorithm, and the restaurant An image of the table and chair is placed on the floor map where the table and chair are detected, and a seat map is generated.
  • the seat display server 10 stores the generated seat map together with the attribute information in the seat map management DB.
  • the seat map includes “store ID”, “seat map” (seat map data), “generation date”, “generation time” and the like as attribute information (FIG. 6).
  • the seat display system 100 detects the arrangement positions of the table and the chair based on images continuously captured by the camera 21 installed in the store, and automatically generates a seat map.
  • a seat map can be automatically generated in real time. Even in the case of a change, it is possible to update the seat map without trouble.
  • the seat display system 100 it is possible to reduce the burden required to create a store seat map and to facilitate the operation management of the system related to seat display.

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Abstract

Le but de la présente invention est de réduire une charge intervenant dans la création d'une carte de places assises de magasin et de simplifier la gestion de fonctionnement d'un système relatif à un affichage de places assises. Un dispositif d'affichage de places assises selon la présente invention, qui affiche une carte de places assises décrivant une disposition de sièges à l'intérieur d'un magasin, comprend : un moyen de réception qui reçoit des images d'un dispositif de capture d'image qui capture en continu des images ; un moyen de traitement d'image qui détecte des positions de placement de tables et de chaises dans un magasin sur la base des images ; et un moyen de génération qui génère une carte de places assises sur la base des positions de placement des tables et des chaises. Pendant une période commerciale donnée, le dispositif de capture d'image capture en continu des images comprenant des personnes. Sur la base des images capturées pendant la période commerciale donnée, le moyen de traitement d'image estime un site pour lequel une présence ou une absence répétée d'un objet en forme de plaque est reconnue à une fréquence recommandée pendant un temps donné ou plus longtemps afin d'être une position de placement de table.
PCT/JP2018/000768 2017-02-08 2018-01-15 Dispositif d'affichage de places assises, programme d'affichage de places assises et système d'affichage de places assises WO2018146999A1 (fr)

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JP2017-021482 2017-02-08
JP2017021482A JP6157044B1 (ja) 2017-02-08 2017-02-08 座席表示装置、座席表示プログラム及び座席表示システム

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Cited By (1)

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JP2022140867A (ja) * 2021-03-15 2022-09-29 三菱電機インフォメーションシステムズ株式会社 検知装置、検知方法及び検知プログラム

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JP2019082827A (ja) * 2017-10-30 2019-05-30 株式会社ぐるなび 情報処理装置、情報処理方法及びプログラム
JP6996233B2 (ja) * 2017-10-30 2022-01-17 株式会社ぐるなび 情報処理装置、情報処理方法及びプログラム
JP6580206B1 (ja) * 2018-05-23 2019-09-25 株式会社ぐるなび フロアレイアウト作成装置、フロアレイアウト作成方法、及びフロアレイアウト作成プログラム
CN113158803A (zh) * 2021-03-23 2021-07-23 山东巍然智能科技有限公司 一种教室空座查询系统、实时视频分析系统及方法
JP7215622B1 (ja) 2022-04-04 2023-01-31 株式会社ぐるなび 情報処理システム、情報処理方法及びプログラム

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JP2014209357A (ja) * 2014-06-10 2014-11-06 カシオ計算機株式会社 携帯端末及びプログラム
JP2016021091A (ja) * 2014-07-11 2016-02-04 オムロン株式会社 部屋情報推定装置、部屋情報推定方法、および空気調和装置
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Publication number Priority date Publication date Assignee Title
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JP7157838B2 (ja) 2021-03-15 2022-10-20 三菱電機インフォメーションシステムズ株式会社 検知装置、検知方法及び検知プログラム

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