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WO2005038733A1 - Shopping cart and register system - Google Patents

Shopping cart and register system Download PDF

Info

Publication number
WO2005038733A1
WO2005038733A1 PCT/JP2004/014944 JP2004014944W WO2005038733A1 WO 2005038733 A1 WO2005038733 A1 WO 2005038733A1 JP 2004014944 W JP2004014944 W JP 2004014944W WO 2005038733 A1 WO2005038733 A1 WO 2005038733A1
Authority
WO
WIPO (PCT)
Prior art keywords
product
stored
storage
cart
storage unit
Prior art date
Application number
PCT/JP2004/014944
Other languages
French (fr)
Japanese (ja)
Inventor
Kunio Asao
Original Assignee
Kunio Asao
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Kunio Asao filed Critical Kunio Asao
Publication of WO2005038733A1 publication Critical patent/WO2005038733A1/en

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Classifications

    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07GREGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
    • G07G3/00Alarm indicators, e.g. bells
    • G07G3/003Anti-theft control
    • AHUMAN NECESSITIES
    • A47FURNITURE; DOMESTIC ARTICLES OR APPLIANCES; COFFEE MILLS; SPICE MILLS; SUCTION CLEANERS IN GENERAL
    • A47FSPECIAL FURNITURE, FITTINGS, OR ACCESSORIES FOR SHOPS, STOREHOUSES, BARS, RESTAURANTS OR THE LIKE; PAYING COUNTERS
    • A47F9/00Shop, bar, bank or like counters
    • A47F9/02Paying counters
    • A47F9/04Check-out counters, e.g. for self-service stores
    • A47F9/046Arrangement of recording means in or on check-out counters
    • A47F9/047Arrangement of recording means in or on check-out counters for recording self-service articles without cashier or assistant
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07GREGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
    • G07G1/00Cash registers
    • G07G1/0036Checkout procedures
    • G07G1/0045Checkout procedures with a code reader for reading of an identifying code of the article to be registered, e.g. barcode reader or radio-frequency identity [RFID] reader
    • G07G1/0054Checkout procedures with a code reader for reading of an identifying code of the article to be registered, e.g. barcode reader or radio-frequency identity [RFID] reader with control of supplementary check-parameters, e.g. weight or number of articles

Definitions

  • the present invention relates to a purchased product storage cart for storing and transporting a product to be purchased by a customer in a store in various distribution businesses such as a mass merchandise store, a convenience store, and a supermarket.
  • the present invention relates to a register system using a storage cart.
  • POS Point Of Sale
  • Patent Document 1 JP-A-5-81559
  • Patent Literature 1 discloses a wireless registration terminal for registering a customer to purchase a product, a shopping cart loaded with the wireless registration terminal, and a checkout POS terminal operated by an operator.
  • a POS system comprising a controller having wireless receiving means for receiving product information from a wireless registration terminal and storage means for storing the product information received by the wireless receiving means is disclosed.
  • this POS system has an identification display on the shopping cart and an identification means for reading the identification display of the shopping cart on the checkout POS terminal.
  • the identification display of the shopping cart can be automatically input, the operation by the operator can be made unnecessary.
  • Patent Document 2 JP-A-7-141569
  • Patent Document 2 discloses a product code reading unit for reading a product code attached to a product, and a storage for storing the product whose product code is read by the product code reading unit.
  • a POS system including a management unit that manages the purchased product storage / transport device having a self-scanning function and a management unit for the purchased product storage / transport device.
  • the purchased merchandise storage and transport device includes a weighing device that measures the total weight of the goods stored in the storage portion and a weighing device in the storage portion that is weighed by the weighing device.
  • a weighing determination unit that determines a change in the total weight of the product; and an alarm that generates an alarm when the weighing determination unit determines that the total weight of the product in the storage unit has increased without reading the product code. And a generator.
  • the purchase goods storage and transport device and POS system can prevent fraudulent acts in which customers take out goods without intentionally or negligibly reading product codes.
  • Patent Document 2 the technology described in Patent Document 2 described above is provided with a weighing function in a cart, and determines the presence or absence of fraud based on a change in the total weight of the products stored in the cart. .
  • the presence or absence of the wrongdoing cannot be determined in some cases.
  • a case may be considered in which a merchandise whose code has been read is not stored in a cart, but another product of the same weight is stored.
  • this case is an act of substituting another product that is substantially more expensive than the product whose product code has been read.
  • Such an act was not able to be prevented by the conventional technology for determining the presence or absence of fraud based on the change in the total weight of the goods stored in the cart.
  • the present invention has been made in view of such circumstances, and provides a purchased goods storage cart capable of preventing any illegal acts beforehand, and a register system using the purchased goods stored cart.
  • the purpose is to do.
  • a purchased product storage cart that achieves the above-described object is a purchased product storage cart that is carried by a customer who wants to purchase a product and transported in a store, and a storage unit that stores the product. And reading a product code and weight information from a medium that is a predetermined medium attached to the product and at least stores a product code for identifying the product and information indicating the weight of the product. Means, weighing means for weighing the goods stored in the storage section, weight information read by the reading means, and the storage of the goods based on the weight information weighed by the weighing means.
  • the unit determines whether or not the power has been stored in the storage unit under a legitimate act, and if it is determined that the product has been stored in the storage unit under an illegal act, a predetermined alarm is issued.
  • Such a cart for storing purchased goods stores goods in the storage section without using a reading means to read a product code by using an image captured by a surveillance camera system provided in the store. It is possible to prevent not only the illegal act of carrying out, but also the illegal act of not storing the product whose product code has been read by the reading means in the storage unit but replacing it with another product of the same weight and storing it.
  • the control means stores the commodity code and the weight information read by the reading means as a list in a predetermined storage means.
  • control means based on the change in the total weight of the commodities stored in the storage section detected by the weighing means, controls the return of the commodities stored in the storage section. Determine whether or not.
  • control unit determines from the list stored in the storage unit a product code and a product code related to the product. Delete weight information.
  • the control means may input information unique to the product via predetermined operating means. Accordingly, the state transits to the same state as the state in which the commodity code and the weight information are read by the reading means.
  • the control means may be a predetermined management server if the commodity code and the weight information cannot be read from the medium by the reading means irrespective of the input operation via the predetermined operating means. May be changed to the same state as the state in which the commodity code and the weight information are read by the reading means based on the enable signal transmitted from the apparatus.
  • the purchased merchandise storage cart includes storage means for storing at least a merchandise database in which a merchandise name, a price, and a merchandise code are associated, and the control means transmits the data from a predetermined management server. It is characterized in that the product database stored in the storage means is rewritten based on the received signal.
  • the predetermined management server Based on the signal transmitted from the product database, the product database stored in the storage means is rewritten with the newest contents, so that a product that does not exist in the product database is sold, Even after the price has been changed, it is possible to reliably avoid the situation where the product is sold at the price before the change.
  • control means displays a list of products sold at the store on a predetermined display means, and when a desired product is selected via the operation means, The location where the product is displayed in the store and the current location are displayed on the display means.
  • the cart for storing purchased goods may include a predetermined automatic packing means for automatically packing the goods stored in the storage section storage section.
  • the purchased merchandise storage cart according to the present invention, it is possible to make it easy for the customer to take out and transport the merchandise in the storage section after the settlement processing of the merchandise is completed, and a smooth operation is possible.
  • the purchase operation can be supported.
  • a barcode can be used as the medium.
  • the reading means can be configured to read the product code and the weight information by holding the bar code attached to the product when the customer stores the product in the storage unit.
  • a tag having a communication function can also be used.
  • the reading means is configured to read the product code and the weight information by communicating with the tag attached to the product when the customer stores the product in the storage unit. can do.
  • the cart for storing purchased goods according to the present invention does not need to perform an operation of holding the bar code over the reading means when the customer stores the goods in the storage unit, and this is caused by forgetting the operation. Erroneous operations can be eliminated, and extremely high convenience can be provided to customers.
  • a purchased goods storage cart according to the present invention that achieves the above-mentioned object is a purchased goods storage cart that is carried by a customer who wants to purchase goods and is transported in a store.
  • Reading means for reading the weight information, weighting means for weighing the goods stored in the storage section, weight information read by the reading means, and weight information measured by the weighting means.
  • Has a control means for outputting a predetermined alarm and the reading means communicates with the medium attached to all the products stored in the storage unit at predetermined time intervals.
  • the control means performs, based on the information read by the reading means and stored in the predetermined storage means when the product is stored in the storage section and the information read after a predetermined time by the reading means.
  • the above-mentioned alarm is output.
  • Such a cart for storing purchased merchandise according to the present invention is not limited to the fraudulent act of storing merchandise in a storage section without reading a merchandise code by a reading means without providing a separate surveillance camera system. It is also possible to prevent fraudulent acts in which the product code read by the reading means is replaced with another product of the same weight without storing it in the storage unit, and fraudulent activities can be prevented while reducing costs. Can be detected with high accuracy.
  • the register system includes a purchased goods storage cart carried by a customer who wants to purchase goods and transported in a store, and a purchased goods storage cart described above.
  • a register provided in the store for payment of the stored goods, wherein the purchased goods storage cart is a storage unit for storing the goods, and a predetermined medium attached to the goods; Reading means for reading the product code and weight information from a medium on which information indicating the product code for identifying the product and the weight of the product is recorded, and weighing the weight of the product stored in the storage unit Weighing means and reading Based on the weight information read by the weighing means and the weight information weighed by the weighing means, it is determined whether or not the product is stored in the storage unit under a legitimate act.
  • control means for outputting a predetermined alarm, and an image captured by a monitoring camera system provided in the store Communication means for receiving information indicating that the unauthorized movement of the customer based on the analysis of the customer has been detected, wherein the control means determines that the unauthorized movement of the customer has been detected via the communication means.
  • the alarm is output.
  • Such a register system is provided with a reading unit and a weighing unit in a shopping cart, and using an image captured by a surveillance camera system provided in a store, the reading unit uses the image. Not only the fraudulent act of storing the product without reading the product code in the storage unit, but also the fraudulent activity of replacing the product with the product code read by the reading means with another product of equivalent weight without storing it in the storage unit Can be prevented beforehand.
  • the register system according to the present invention that achieves the above-mentioned object includes a purchased goods storage cart carried by a customer who wants to purchase goods and transported in a store, and a purchased goods storage cart described above. And a register provided at the store for payment of the goods stored in the store.
  • the purchased goods storage cart is a storage section for storing the goods and a predetermined medium attached to the goods, and at least Reading means for reading a product code and weight information from a medium having a communication function and recording a product code for identifying the product and information indicating the weight of the product; Based on the weighing means for weighing the weight, the weight information read by the reading means, and the weight information weighed by the weighing means, the product is collected.
  • the unit determines whether the product has been stored in the storage unit under a legitimate action and outputs a predetermined alarm if it is determined that the product has been stored in the storage unit under an illegal act.
  • Such a register system is not limited to an illegal act of storing a product in a storage unit without reading a product code by a reading unit without providing a surveillance camera system, and also includes a reading unit. It is also possible to prevent fraudulent acts in which the product code is read and replaced with another product of the same weight without storing it in the storage unit, and fraudulent acts can be detected while reducing costs. It can be performed with high precision.
  • the present invention as described above eliminates the need for an operator to operate the register, can reduce the checkout time and labor costs, and can prevent any serious misconduct that could not be prevented conventionally. Can be reliably prevented beforehand.
  • FIG. 1 is a diagram illustrating a configuration of a register system shown as an embodiment of the present invention.
  • FIG. 2 is a block diagram illustrating a hardware configuration of a purchased product storage cart provided in the register system.
  • FIG. 3 is a block diagram illustrating a functional configuration of a cart for storing purchased goods provided in the register system.
  • FIG. 4 is a block diagram illustrating a hardware configuration of a register included in the register system.
  • FIG. 5 is a block diagram illustrating a functional configuration of a register included in the register system.
  • FIG. 6 is a block diagram illustrating a hardware configuration of a management center provided in the register system.
  • FIG. 7 is a block diagram illustrating a functional configuration of a management server in a management center provided in the register system.
  • FIG. 8 is a flowchart illustrating a series of processes in the register system.
  • FIG. 9 is a flowchart illustrating a series of processes in the register system, and is a diagram illustrating steps subsequent to FIG. 8.
  • a purchase product storage cart and a register for storing and transporting a product to be purchased by a customer are provided. It is a register system provided.
  • the purchased product storage cart has a function of reading the product code attached to the product and a function of weighing the stored product, and is designed to prevent any wrongdoing. Means.
  • the register system includes a shopping cart 10 for storing and transporting a product to be purchased by a customer, a register 20 for paying out a product, and a shopping cart 10 for storing these purchased products. And a management center 30 that manages the register 20.
  • the purchased merchandise storage cart 10 is used by a customer who wants to purchase merchandise to transport the inside of the store, and is in the form of a V, a so-called shopping cart, or a shopping basket.
  • the purchased goods storage cart 10 is roughly divided into a storage section 11 which has a predetermined box shape and stores goods, and a user interface 12 which has a predetermined display screen and function buttons. It is composed.
  • such a purchased product storage cart 10 is provided with a CPU (Central Processing Unit) 51 which is a control means for integrally controlling each part and a product GD as shown in FIG.
  • a bar code reader 52 as a reading means for reading a bar code BC as a medium
  • a weighing device 53 as a weighing means for weighing the goods GD
  • a display section 54 as a display means for displaying various information
  • An operation unit 55 which is a powerful operation means, a speaker 56 which outputs various sounds, and a communication means for performing communication between the register 20 and the Z or the management server in the management center 30.
  • It has a communication unit 57, a storage unit 58 that is a storage unit for storing various information, and a battery 59 that supplies driving power for the cart for storing purchased goods 10.
  • the CPU 51 executes the predetermined software to control each unit in an integrated manner. In addition, various processes are executed. Specifically, based on the barcode information read by the barcode reader 52 and the weight information weighed by the weighing device 53, the CPU 51 stores the product GD in the storage unit 11 under a legitimate act. It is determined whether or not the stored force is present. If the CPU 51 determines that the product GD is stored in the storage unit 11 under a legitimate act, the CPU 51 stores the barcode information in the storage unit 58 and displays the name of the product GD and the like. The display control unit 54 is controlled.
  • the CPU 51 determines that the product GD has been stored in the storage unit 11 under an illegal act, the CPU 51 outputs a predetermined guidance message or alarm. Controls 56. Further, the CPU 51 receives a customer input operation via the operation unit 55, and controls the communication unit 57 for communicating with the register 20 and / or the management server in the management center 30 based on the input operation.
  • the barcode reader 52 reads the barcode BC by holding the barcode BC attached to the product GD when the customer stores the product GD in the storage unit 11.
  • the barcode BC records at least information indicating a product code for identifying the product such as a product name and a price and the weight of the product GD. It should be noted that the barcode BC may be any one that records at least powerful information regardless of whether it is one-dimensional or two-dimensional.
  • the barcode information read by the barcode reader 52 is supplied to the CPU 51.
  • the weighing device 53 is composed of, for example, a load cell, and measures the weight of the product GD stored in the storage portion 11.
  • the weight information measured by the measuring device 53 is supplied to the CPU 51.
  • the accuracy of the measuring instrument 53 is desirably about 1Z2000 for a 3 kg weight.
  • the display unit 54 is provided as a part of the above-described user interface 12, and is made of, for example, an LCD (Liquid Crystal Display).
  • the display unit 54 displays the name, price, and the like of the product GD read by the barcode reader 52 on the display screen under the control of the CPU 51.
  • the display unit 54 displays a predetermined guidance message for guiding an appropriate operation on a display screen under the control of the CPU 51.
  • the display unit 54 displays a list of products sold at the store on the display screen under the control of the CPU 51. By displaying and selecting a desired product from the list via the operation unit 55, a location function where the product is displayed in the store and the current location are also displayed on a display screen.
  • the operation unit 55 is provided as a part of the user interface 12 described above, and includes, for example, various input operation device cards such as a keyboard, a button, and a joystick. When there is a customer input operation, the operation unit 55 supplies the input to the CPU 51.
  • the operation unit 55 may be configured by integrating the display unit 54 with the display unit 54 by using a touch panel type device.
  • the speaker 56 is provided as a part of the user interface 12 described above. When there is an erroneous operation, the speaker 56 outputs a predetermined guidance message for guiding an appropriate operation under the control of the CPU 51. Further, the speaker 56 outputs a predetermined alarm under the control of the CPU 51 when the commodity GD is stored in the storage section 11 under an illegal act.
  • the communication unit 57 performs a predetermined short-range wireless communication such as a so-called Bluetooth (registered trademark), and operates the register 20 under the control of the CPU 51.
  • the information indicating the product code of the product GD stored in the storage unit 11 is transmitted to the register 20.
  • the communication unit 57 communicates with the management server in the management center 30 connected to the surveillance camera system (not shown in the figure), which will be described later in detail. To contribute.
  • the storage unit 58 stores, under the control of the CPU 51, various information including at least a product database in which a product name, a price, and a product code are associated. This product database is rewritten to the newest contents under the control of the CPU 51 based on the broadcast signal transmitted from the management server in the management center 30 at an arbitrary time. Further, the storage unit 58 temporarily stores the barcode information of the product GD stored in the storage unit 11 as a list, and controls the CPU 51 every time the product GD is stored in the storage unit 11. At the same time, the barcode information of the stored product GD is added to the list.
  • the notch 59 is configured to be detachable from the purchased merchandise storage cart 10, and stores electric power necessary for driving each unit.
  • the purchased merchandise storage cart 10 constituted by such hardware is configured as shown in FIG.
  • the purchased product storage cart 10 is transmitted from the management control unit 61 that manages and controls each function comprehensively, and from the registers 20 and Z or the management server in the management center 30.
  • a product code registration unit 62 for storing and registering the above-described product database in the storage unit 58, and a product whose product code is read by the barcode reader 52 with reference to the data registered by the product code registration unit 62.
  • a product registration determining unit 63 that determines whether the GD is registered or not, and a product registered by the product registration determining unit 63 with reference to the data registered by the product code registration unit 62
  • the product weight search unit 64 that searches for the weight of the product GD determined as, and the actual weight of the product GD weighed by the measuring instrument 53 and the weight searched by the product weight search unit 64
  • a weight comparing section 65 to be compared, a weighing determining section 66 for determining whether or not the weighing of the product GD is appropriate based on the comparison result by the weight comparing section 65, and a determination by the weighing determining section 66
  • a normal purchase processing unit 67 that performs predetermined processing when it is determined that a normal purchase operation has been performed based on the result, and an unauthorized purchase operation based on the determination result by the measurement determination unit 66.
  • the discharge processing unit 68 that performs a predetermined process for discharging the product GD from the storage unit 11 when it is determined that the product is GD, and the product read by the barcode reader 52 based on the determination result by the product registration determination unit 63.
  • An error reading processing unit 69 that performs predetermined processing when the code is abnormal, and a fraudulent activity is detected and determined based on the result of the determination by the weighing determination unit 66 and the predetermined information received via the communication unit 57. Processing And a fraudulent processing unit 70 for performing.
  • Such a purchased product storage cart 10 is carried by the customer who wants to purchase the product GD, is transported in the store, and is controlled by the CPU 51, through the communication unit 57, through the register 20 and Z or Z or Communication is performed with the management server in the management center 30, and the payment process is performed while the product GD is stored in the storage unit 11.
  • the purchased product storage cart 10 is stored in the storage unit 11 without reading the barcode information by the barcode reader 52, and when the total weight of the product GD increases, Under control, it is determined that there has been fraudulent activity, and the Is displayed, and a predetermined alarm is output via the speaker 56. Further, when the total weight of the goods GD stored in the storage unit 11 is reduced by the same weight as the increased weight, the purchased goods storage cart 10 is controlled under the control of the CPU 51. Is determined to have been returned by the customer, the fact is displayed on the display unit 54, and the output of the alarm output via the speed 56 is stopped. In addition, the purchased goods storage cart 10 executes a filter function for discriminating, under the control of the CPU 51, when an unexpected load is applied to the weighing machine 53 due to negligence such as playing with an infant. However, careless alarm output and the like can be avoided.
  • the shopping cart 10 displays the fact on the display unit 54 under the control of the CPU 51. A predetermined message is output via the speaker 56. If the barcode information cannot be read even after performing this reading operation three times, for example, the purchased merchandise receiving cart 10 waits under the control of the CPU 51 to support the customer. Notifying the calling operator via the communication unit 57, and transmitting a call signal for calling the operator and notifying the location of the customer and the reason for the call, and the display unit A message prompting the customer to wait until an instruction from the operator is displayed at 54 is displayed, and a predetermined message is output via the speaker 56.
  • the purchased product storage cart 10 transits to the same state as when the barcode information is read by the barcode reader 52. Then, under the control of the CPU 51, the barcode information of the product GD can be stored in the storage unit 58. In the register system, the only operation that the operator operates at the store is the powerful interrupt processing. In addition, the purchased product storage unit 10 receives the enable signal transmitted from the management center in the management center 30 through the communication unit 57 under the control of the CPU 51 without using the operation of the operator. Alternatively, based on this enable signal, the barcode reader 52 may transit to the same state as the state where the barcode information is read.
  • the register 20 is used to settle the goods GD stored in the purchased goods storage cart 10. It is installed in stores and has a so-called POS (Point Of Sale) system.
  • POS Point Of Sale
  • the register 20 is roughly divided into a register main body 21 that performs various kinds of processing, and a transport mechanism 22 that transports the purchase product storage cart 10 to be settled.
  • such a register 20 includes, as shown in FIG. 4, a CPU 101 that controls each unit in a comprehensive manner, and a card reader 102 that reads a predetermined payment card for performing settlement.
  • a payment request detection unit 103 for detecting a request to start a payment process from the shopping cart 10; a payment unit 104 for performing a payment process using a payment card read by the card reader 102; ,
  • a center communication unit 106 for communicating with the management server in the management center 30, a display unit 107 for displaying various information such as purchase details, and various voices. It has a speaker 108 for outputting, a printing unit 109 for printing a receipt, a storage unit 110 for storing various information, and a card writer 111 for writing a new balance on a payment card.
  • the CPU 101 executes predetermined software to control each unit as a whole and execute various processes.
  • the card reader 102 reads the card by inserting an arbitrary payment card possessed by the customer in order to perform a payment such as a prepaid card or a credit card when the customer performs the payment.
  • the card information read by the card reader 102 is supplied to the settlement unit 104, and a settlement process is performed.
  • the payment request detection unit 103 detects this and determines that the start of the payment processing has been requested. When it is determined that the start of the payment process has been requested, the payment request detection unit 103 outputs the list of the barcode information stored in the storage unit 58 described above to the purchased product storage cart 10. The request signal is transmitted via the local communication unit 105.
  • the settlement unit 104 performs settlement of the price of the product GD to be purchased based on the card information of the settlement card read by the card reader 102.
  • the local communication unit 105 is provided in correspondence with the communication unit 57 of the purchased merchandise storage card 10, and under the control of the CPU 101, a predetermined short distance from the communication unit 57. Performs wireless communication. Specifically, if the local communication unit 105 determines that the start of the payment process has been requested by the payment request detection unit 103, the local communication unit 105 stores the purchased product storage cart 10 in the storage unit 58. It sends a signal to the effect that it requests a list list with sufficient barcode information and receives the transmitted list list in response to this. As a result, the register 20 starts the settlement process. In addition, the local communication unit 105 transmits various signals from the management server in the management center 30 received by the center communication unit 106 to the purchased product storage cart 10.
  • the center communication unit 106 performs predetermined wireless communication with the management server in the management center 30 under the control of the CPU 101. Specifically, the center communication unit 106 transmits information indicating the content of the issued report to the management server in the management center 30. Also, the center communication unit 106 can receive various signals from the management server in the management center 30 and transfer the signals to the purchased product storage cart 10 via the local communication unit 105.
  • the display unit 107 is, for example, an LCD or the like, and displays various information including details of the product GD purchased by the customer on the display screen under the control of the CPU 101. Further, under the control of CPU 101, display section 107 displays a predetermined guidance message for guiding an appropriate operation on a display screen.
  • the speaker 108 outputs various kinds of information including details of the goods GD purchased by the customer as audio under the control of the CPU 101 under the control of the CPU 101.
  • the speaker 108 outputs a predetermined guidance message for guiding an appropriate operation under the control of the CPU 101.
  • the printing unit 109 prints out a purchase statement for issuing a receipt to be passed to the customer on paper under the control of the CPU 101.
  • the storage unit 110 stores, under the control of the CPU 101, various types of information including at least a product database in which a product name, a price, and a product code are associated with each other. This product database is also rewritten to the newest contents based on the broadcast signal transmitted from the management server in the management center 30 at an arbitrary time. Further, the storage unit 110 stores information indicating the content of the issued receipt to the management server in the management center 30 at an arbitrary time. And store it for transmission.
  • the card writer 111 allows the customer to pay a predetermined amount when the remaining amount is insufficient and the CPU 101 Under the control, the amount obtained by adding the amount to the balance is written to the settlement card as a new balance.
  • the register 20 configured by such hardware is configured as shown in FIG.
  • the register 20 includes a management control unit 121 that comprehensively manages and controls each function, and a purchase form received from the purchase product storage cart 10 via the local communication unit 105.
  • the purchased product list obtaining unit 122 that obtains the above-described list of products GD, and the purchased product list obtaining unit 1 that refers to the data stored in the storage unit 110
  • the product price search unit 123 to search the price of GD, the list acquired by the purchased product list acquisition unit 122 and the price retrieved by the product price search unit 123
  • Purchase statement creation unit 124 that creates a purchase statement based on the purchase statement
  • a payment processing unit 125 that calculates a settlement amount based on the purchase statement created by the purchase statement creation unit 124, and performs a payment process
  • the balance of the card is determined based on the payment amount calculated by the payment processing unit 125 and the payment card information.
  • a card issuing unit 127 that issues a new payment card of the prepaid type when the payment card is unusable, etc.
  • Has a receipt issuing unit 128 to issue a receipt in accordance with the sense of completion, the operator call processing unit 129 which performs processing for calling the operator who is waiting to be support customers described above.
  • the register 20 controls the CPU 101. Based on the received list, the settlement amount is calculated and the purchase details are displayed on the display screen of the display unit 107. I do. Register 20 then determines that the customer has The payment process is performed by inserting the payment card, a receipt is issued in response to this, and a series of payment processing is completed.
  • the register 20 outputs a predetermined guidance message via the speed 108 under the control of the CPU 101 under the control of the CPU 101 when performing the payment processing, thereby allowing the payment card to be transmitted to the customer.
  • the user is prompted to insert the payment card into the card reader 102. If the remaining amount of the payment card is insufficient, the user is prompted to use another payment card.If the user does not have another payment card, a new payment card is required.
  • the payment process can be performed reliably and smoothly.
  • the management center 30 is a facility that manages the purchased goods storage cart 10 and the register 20 provided in each store. As shown in FIG. 6, the management center 30 has at least one management server 150 and at least one control console 160 in terms of hardware. In the figure, the two management servers 150, 150 are connected to each other, and
  • the management server 150 includes a CPU 151 that controls the entire components, a communication unit 152 that performs communication between the purchased product storage carts 10 and Z or the register 20, a monitoring unit 153 that monitors the inside of the store, An interface unit 154 for connecting to other management servers and control consoles, a storage unit 155 for storing various types of information, and a database for storing at least the above-mentioned product database in which product names, prices, and product codes are associated with each other.
  • a part 156 is a CPU 151 that controls the entire components, a communication unit 152 that performs communication between the purchased product storage carts 10 and Z or the register 20, a monitoring unit 153 that monitors the inside of the store.
  • An interface unit 154 for connecting to other management servers and control consoles, a storage unit 155 for storing various types of information, and a database for storing at least the above-mentioned product database in which product names, prices, and product codes are associated with each other.
  • a part 156 is a CPU 151
  • the CPU 151 executes predetermined software to control each unit in an integrated manner and executes various processes.
  • the communication unit 152 performs a predetermined wireless communication with the center communication unit 106 in the register 20 under the control of the CPU 151. Specifically, the communication unit 152 receives the call signal for calling the operator transmitted via the communication unit 57 in the purchased product storage cart 10 via the center communication unit 106 in the register 20. Further, the communication unit 152 receives information indicating the content of the receipt issued by the register 20. Further, the communication unit 152 is a product database in which at least the product name, the price, and the product code are associated with each other. When rewriting, the data for update is transmitted to all the purchased carts 10 and the registers 20 in synchronization with each other. Further, when the monitoring unit 153 detects a fraudulent activity by the customer, the communication unit 152 transmits information indicating the fraud to the purchase product storage cart 10 via the center communication unit 106 in the register 20. Send to
  • the monitoring unit 153 is provided to monitor the inside of a store, and acquires an image captured by a monitoring camera system provided in the store under the control of the CPU 151. Under the control of the CPU 151, the monitoring unit 153 performs a predetermined analysis on the image captured by the monitoring camera system to read a fraudulent activity that could not be prevented conventionally, that is, a product code. It is also possible to detect an action of storing a product instead of storing it in the storage unit 11 and replacing it with another product of the same weight.
  • the surveillance camera system will be described later.
  • the interface unit 154 connects to another management server and a control console. Specifically, when issued by the control signal CPU 151 for controlling the control console, the interface unit 154 transmits the control signal to each control console, and also transmits various signals transmitted from each control console. Receive the signal.
  • the storage unit 155 stores, under the control of the CPU 151, various types of information including information on controllable control consoles and the like.
  • the database unit 156 stores various databases such as the above-mentioned product database in which at least a product name, a price, and a product code are associated with each other, and a customer database indicating customer attributes and the like.
  • Various databases stored in the database unit 156 can be arbitrarily rewritten, Z-read, or read under the control of the CPU 151.
  • the management server 150 composed of such hardware is configured as shown in FIG.
  • the management server 150 includes a management control unit 171 that comprehensively manages and controls each function, and a predetermined control when an operator is called from the purchased product storage cart 10.
  • a local call processing unit 172 for performing a predetermined process;
  • a register call processing unit 173 for performing a predetermined process when an operator is called from the register 20;
  • a database load access processing unit 174 that accesses the database unit 156 to load data for updating when updating the database stored in the shopping cart and Z or the register 20 and the database load access
  • a buffer unit 175 for temporarily storing data acquired by the processing unit 174; a consistency determining unit 176 for determining consistency of data temporarily stored in the buffer unit 175; and a consistency determining unit 176 and a database update access processing unit] _ 7 7 to access the database unit 156 when it is determined that there is consistent with.
  • the management server 150 manages and controls the control console 160 corresponding to each store as a base of the POS system, and manages and controls the purchased goods storage cart 10 and the register 20 provided in each store. I do.
  • control console 160 includes a CPU 161 that controls the entire components, a communication unit 162 that communicates with the management server 150, a display unit 163 that displays various types of information, and an operation performed by the administrator. It has an operation unit 164 having various function buttons, an alarm unit 165 for generating an alarm when there is a call from a customer or a wrongdoing by the customer, and a storage unit 166 for storing various information.
  • the CPU 161 controls each unit as a whole and executes various processes.
  • the communication unit 162 performs predetermined wireless communication with the management server 150 under the control of the CPU 161. Specifically, the communication unit 162 transmits information input via the operation unit 164 to the management server 150. In addition, the communication unit 162 receives the in-store image acquired by the management server 150.
  • the display unit 163 is, for example, an LCD or the like, and under the control of the CPU 161, the management server 15
  • the in-store image transmitted from 0 is displayed on the display screen.
  • the administrator can monitor the inside of the store by visually recognizing the image displayed on the display unit 163.
  • the operation unit 164 performs various input operation devices such as a keyboard, a button, and a joystick, and inputs various information necessary for management.
  • the alarm unit 165 outputs a predetermined alarm that informs the administrator of the improper behavior of the customer when the management server 150 detects the fraud.
  • the storage unit 166 stores various information including information on customers under the control of the CPU 161. .
  • the control console 160 manages and controls the purchased goods storage cart 10 and the register 20 provided in the assigned store while being managed and controlled by the management server 150.
  • step S1 when a customer who owns a purchased product storage cart 10 stores a desired product GD in the storage section 11, the customer GD is attached to the product GD.
  • the read barcode is read by the barcode reader 52, and in step S2, the weight of the product GD is measured by the weighing device 53.
  • step S3 the shopping cart 10 stores the weight information included in the barcode information read by the barcode reader 52 and the weight information weighed by the scale 53 by the CPU 51 in step S3. By comparison, it is determined whether these weight information matches.
  • step S4 a predetermined alarm is output via the speed 56 under the control of the CPU 51.
  • step S5 which is a step to avoid mistakes caused by such an erroneous operation
  • step S6 the customer stops the alarm via the operation unit 55. By doing so, the output of the alarm is stopped, and the processing from step S1 is repeated.
  • the purchased product storage cart 10 may perform a predetermined process for discharging the product GD from the storage unit 11!
  • step S7 is a fraudulent act that could not be prevented in the past, that is, an act of storing a product whose product code has been read and replacing it with another product of the same weight without storing it in the storage unit 11. It is provided to detect. That is, in step S7, when the management server 150 in the management center 30 detects the fraudulent activity using the surveillance camera system provided in the store in step S7, the shopping cart 10 stores information indicating that fact. It receives the communication via the communication unit 57 and performs the processing of steps S4 to S6.
  • this fraud detection is performed by performing a predetermined analysis on the image captured by the monitoring camera system provided in the store by the monitoring unit 153 in the management server 150. be able to.
  • a powerful surveillance camera system will be described.
  • This surveillance camera system analyzes images captured by a commercially available surveillance camera, and differs from a conventional surveillance camera system that simply captures and displays an image. is there.
  • This surveillance camera system has a function of determining a point to be monitored in advance, "marking the surveillance point”, “capturing a change”, and “automatically tracking”.
  • this surveillance camera system marks a predetermined point with a so-called swing camera having a zoom function, and when the movement of a moving object such as a person is detected at the point, zooms in on the point.
  • an image is captured and recorded on a predetermined management server, and is automatically tracked in accordance with the movement of the moving object.
  • the detection of the motion can be performed by using any method, for example, by taking the difference between images captured continuously.
  • the surveillance camera system obtains a predetermined number of still images or moving images for a predetermined time from the management server and transmits the obtained images to a predetermined terminal such as a mobile phone from the management server.
  • a predetermined terminal such as a mobile phone from the management server.
  • it has a function of transmitting the still image or moving image via a network such as the Internet, and sending a mail to that effect to notify a remote administrator.
  • the surveillance camera system can also monitor in a dark place by using an infrared-type swing camera as the surveillance camera.
  • the purchased product storage cart 10 receives information indicating the detection via the communication unit 57. .
  • the purchased product storage cart 10 performs all the assumed operations by performing the determinations shown in steps S3 and S4 in conjunction with the management server 150 that analyzes the images captured by the surveillance camera system. It is possible to prevent fraudulent acts.
  • the purchased product storage cart 10 receives, via the communication unit 57, the fixed voice or the voice of the operator transmitted from the management server 150 that has detected the fraudulent activity, instead of outputting an alarm via the speaker 56. Alternatively, the sound may be output via the speaker 56.
  • step S8 If the fraudulent activity is not detected, the purchased product storage cart 10 shifts the process to step S8 and stores the product in the storage unit 11 by the measuring device 53! By detecting a change in the total weight, the CPU 51 determines whether or not a certain product GD stored in the storage unit 11 has been returned by the customer. That is, this step S8 is to take a countermeasure in the case where the user decides not to purchase the product GD stored in the storage unit 11 for purchase.
  • the purchased product storage cart 10 proceeds to step S10, while the processing proceeds to step S10. If it is determined that the product GD stored in the storage unit 58 has been returned by the customer, the barcode information on the product GD is deleted from the list stored in the storage unit 58 in step S9, and the process proceeds to step S10. And transfer processing. At this time, the purchased merchandise cart 10 may display the name of the returned merchandise GD on the display screen of the display unit 54 under the control of the CPU 51, if necessary.
  • the purchased product storage cart 10 repeats the processing of steps S1 to S9 described above until all the products GD to be purchased are stored in the storage unit 11, and requests to purchase in step S10. When all the products GD to be stored are stored in the storage unit 11, the process shifts to a settlement process shown in FIG.
  • step S 11 when performing the settlement process, as shown in FIG. 9, in step S 11, the customer places the purchased goods storage cart 10 in the transport mechanism 25 in the cash register 20.
  • the settlement request detecting unit 103 in the register 20 detects that the settlement is performed in Step S12, the settlement process is started.
  • step S13 the register 20 drives the transport mechanism 22 to transport the purchased product storage cart 10 to a predetermined location, and in step S14, the purchase It communicates with the communication unit 57 of the product storage cart 10 and receives a list of the products GD stored in the storage unit 11 of the purchased product storage cart 10.
  • the register 20 calculates the settlement amount by the CPU 101 based on the list received via the local communication unit 105 in step S15, and displays the display screen of the display unit 107 in step S16. Display various information such as purchase details.
  • step S17 the register 20 reads the payment card possessed by the customer, which has confirmed the information displayed on the display screen of the display unit 107, with the card reader 102, thereby performing the payment processing using the payment card.
  • step S18 a receipt is issued by the printing unit 109, and a series of processing ends.
  • the bar code reader 52 and the weighing device 53 are provided in the purchased merchandise storage cart 10, and the images captured by the purchased merchandise storage cart 10 and the surveillance camera system are analyzed.
  • the management server 150 By linking with the management server 150, not only the illegal operation of storing the product in the storage unit 11 without reading the product code by the bar code reader 52, but also the product reading the product code by the bar code reader 52 can be performed. It is also possible to prevent fraudulent acts of replacing the product with another product of the same weight without storing it in the storage section 11.
  • the weighing device 53 in the purchased product storage cart 10 needs a compensation function to maintain a predetermined accuracy. In particular, there is so-called background noise, and it is important to remove it.
  • the purchased product storage cart 10 is provided with the barcode reader 52 together with the weighing device 53 and works in conjunction with each other, it is possible to remove background noise without providing expensive filtering means.
  • the bar code reader 52 and the weighing device 53 are provided in the shopping cart 10 so that an operator who operates the cash register 20 becomes unnecessary, thereby reducing the settlement time and labor cost. It goes without saying that it can be done.
  • the present invention is not limited to the above-described embodiment.
  • the present invention describes that the commodity GD is taken out from the storage unit 11 of the purchased commodity storage cart 10 and transported.
  • a predetermined automatic packing means for automatically packing the merchandise GD stored in the storage section 11 may be provided in the purchased merchandise storage cart 10.
  • the present invention introduces a so-called RFID (Radio Frequency Identification) mechanism, in which an IC (Integrated Circuit) chip is used instead of a barcode.
  • the tag may be attached to the product as a medium to detect the fraud.
  • step S1 shown in FIG. 8 when the customer stores the product in the storage unit 11, the purchased product storage cart 10 communicates with the tag attached to the product. By doing so, the product code and the information indicating the weight of the product are read, and at step S2 In step S3, the weight of the product is weighed by the weighing device 53, and in step S3, the CPU 51 compares the weight information obtained by communicating with the tag with the weight information weighed by the weighing device 53. By judging whether the information has the same strength or not, fraudulent acts of storing the product in the storage unit 11 without reading the product code are detected.
  • the purchased product storage cart 10 is designed to detect fraudulent misconduct in which the product whose code is read is not stored in the storage unit 11 but is replaced with another product of the same weight and stored.
  • the switching of the products is detected. That is, the purchased product storage cart 10 compares the information read and stored in the storage unit 58 when the product is first stored in the storage unit 11 and the information read after a predetermined time by the CPU 51, and the CPU 51 compares these information. By judging whether or not they match, it detects a fraudulent act of not storing the product whose product code is read in the storage unit 11 but replacing it with another product of the same weight and storing it.

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Cash Registers Or Receiving Machines (AREA)
  • Arrangements For Transmission Of Measured Signals (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

A register system includes: a shopping cart (10) which a customer purchasing commodities carries in a shop; and a register for accounting of the commodities contained in the shopping cart (10). The shopping cart (10) includes: a barcode reader (52) for reading a commodity code and weight information from a barcode attached to a commodity; a weighing machine (53) for weighing the weight of the commodity contained in a containing unit; and a communication unit (57) for receiving information indicating that an unjust action of the customer has been detected according to the analysis of the image picked up by a monitoring camera provided in the shop. When the information indicating that the unjust action of the customer has been detected is received via the communication unit (57), an alarm is outputted under control of a CPU (51). Thus, in the register system not requiring a register operator, it is possible to prevent unjust action such as shoplifting.

Description

明 細 書  Specification
購入商品収納カート及びレジスタシステム  Shopping cart and cash register system
技術分野  Technical field
[0001] 本発明は、例えば、量販店、コンビ-エンスストア、スーパーマーケット等の各種流 通業における店舗において、顧客が購入しょうとする商品を収納して運搬する購入 商品収納カート、及びこの購入商品収納カートを用いたレジスタシステムに関する。 背景技術  [0001] The present invention relates to a purchased product storage cart for storing and transporting a product to be purchased by a customer in a store in various distribution businesses such as a mass merchandise store, a convenience store, and a supermarket. The present invention relates to a register system using a storage cart. Background art
[0002] 例えば、量販店、コンビニエンスストア、スーパーマーケット等の各種流通業におけ る店舗において商品を購入する際には、一般に、顧客がショッピングカートや買い物 力ご等の所定のカートに、購入しょうとする商品を収納して店舗内を運搬し、精算を 行う段階でレジスタに向かう。そして、精算は、レジスタを操作するオペレータ力 力 ートに収納されている商品の値段を直接打ち込んだり、当該レジスタにいわゆる POS (Point Of Sale)システムが備えられている場合には、当該商品に付されたバーコード を読み取ったりすることによって行われる。  [0002] For example, when purchasing products at stores in various distribution businesses such as a mass retailer, a convenience store, and a supermarket, in general, a customer wants to purchase in a predetermined cart such as a shopping cart or a shopping cart. Stores goods to be transported inside the store, and heads to the register at the stage of performing payment. The payment is made by directly entering the price of the product stored in the operator's power for operating the register, or if the register is equipped with a so-called POS (Point Of Sale) system, This is done by reading the attached bar code.
[0003] これに対して、オペレータによるレジスタの操作処理を軽減し、精算時間の削減を 図ることを目的として、商品に付されたバーコードを読み取るためのスキャナをカート に設けた技術も提案されている (例えば、特許文献 1参照。 ) o  [0003] On the other hand, there has been proposed a technology in which a cart is provided with a scanner for reading a barcode attached to a product for the purpose of reducing register operation processing by an operator and reducing settlement time. (See, for example, Patent Document 1.) o
[0004] 特許文献 1 :特開平 5— 81559号公報  Patent Document 1: JP-A-5-81559
[0005] 具体的には、この特許文献 1には、顧客が商品を購入するための登録を行う無線 登録端末と、この無線登録端末を積載したショッピングカートと、オペレータが操作す る精算 POS端末と、無線登録端末からの商品情報を受信する無線受信手段とこの 無線受信手段によって受信した商品情報を蓄積する蓄積手段とを有するコントロー ラとを備えた POSシステムが開示されている。特に、この POSシステムは、ショッピン グカートに識別表示を付け、精算 POS端末にショッピングカートの識別表示を読み 取る識別手段を設けたものである。これにより、この POSシステムにおいては、ショッ ビングカートの識別表示を自動的に入力することができることから、オペレータの操作 を不要とすることができるとして 、る。 [0006] ところで、この種の分野においては、オペレータの無人化にともない、万引き等の不 正行為を未然に防止することが重要とされ、例えば特許文献 2に記載された技術が 提案されている。 [0005] Specifically, Patent Literature 1 discloses a wireless registration terminal for registering a customer to purchase a product, a shopping cart loaded with the wireless registration terminal, and a checkout POS terminal operated by an operator. A POS system comprising a controller having wireless receiving means for receiving product information from a wireless registration terminal and storage means for storing the product information received by the wireless receiving means is disclosed. In particular, this POS system has an identification display on the shopping cart and an identification means for reading the identification display of the shopping cart on the checkout POS terminal. As a result, in this POS system, since the identification display of the shopping cart can be automatically input, the operation by the operator can be made unnecessary. [0006] In this type of field, it is important to prevent fraudulent acts such as shoplifting as operators become unmanned. For example, a technique described in Patent Document 2 has been proposed. .
[0007] 特許文献 2 :特開平 7— 141569号公報  Patent Document 2: JP-A-7-141569
[0008] 具体的には、この特許文献 2には、商品に付された商品コードを読み取るための商 品コード読取部と、この商品コード読取部によって商品コードを読み取った商品を収 納する収納部とを備えるセルフスキャン機能を有する購入商品収納運搬装置、及び この購入商品収納運搬装置を管理する管理部を備える POSシステムが開示されて いる。特に、これら購入商品収納運搬装置及び POSシステムにおいて、購入商品収 納運搬装置は、収納部に収納されている商品の総重量を計量する計量器と、この計 量器によって計量される収納部内の商品の総重量の変化を判定する計量判定部と、 この計量判定部により、商品コードを読み取ることなく収納部内の商品の総重量が増 カロしたものと判定された場合に、アラームを発生するアラーム発生部とを備えるもので ある。これにより、これら購入商品収納運搬装置及び POSシステムにおいては、顧客 が故意であれ過失であれ商品コードの読み取りを行うことなく商品を持ち出してしまう 不正行為を未然に防止することができるとしている。  [0008] Specifically, Patent Document 2 discloses a product code reading unit for reading a product code attached to a product, and a storage for storing the product whose product code is read by the product code reading unit. And a POS system including a management unit that manages the purchased product storage / transport device having a self-scanning function and a management unit for the purchased product storage / transport device. In particular, in these purchased merchandise storage and transport devices and POS systems, the purchased merchandise storage and transport device includes a weighing device that measures the total weight of the goods stored in the storage portion and a weighing device in the storage portion that is weighed by the weighing device. A weighing determination unit that determines a change in the total weight of the product; and an alarm that generates an alarm when the weighing determination unit determines that the total weight of the product in the storage unit has increased without reading the product code. And a generator. As a result, the purchase goods storage and transport device and POS system can prevent fraudulent acts in which customers take out goods without intentionally or negligibly reading product codes.
[0009] ところで、近年では、店舗のコストに占める人件費の割合が極めて多くなる傾向にあ り、また、精算を行う際のレジスタでの待ち時間が長くなつている現状に鑑みて、上述 した特許文献 1及び特許文献 2等に開示された技術をはじめとするセルフスキャン機 能を有するシステムの重要性は増加の一途を迪つて 、る。このような状況にぉ 、ては 、万引き等の不正行為を未然に防止する対策が重要となる。  [0009] By the way, in recent years, the ratio of personnel expenses to store costs has tended to be extremely large, and in view of the current situation in which the waiting time at the register when making payments has become long, the above-mentioned situation has been taken into account. The importance of a system having a self-scan function including the techniques disclosed in Patent Documents 1 and 2 and the like is increasing steadily. Under such circumstances, it is important to take measures to prevent fraudulent acts such as shoplifting.
[0010] ここで、上述した特許文献 2に記載された技術は、カートに計量機能を設け、カート に収納された商品の総重量の変化に基づいて、不正行為の有無を判定するもので ある。しかしながら、力かる技術においては、不正行為の種別によっては、当該不正 行為の有無を判定することができな 、場合が存在して 、た。  [0010] Here, the technology described in Patent Document 2 described above is provided with a weighing function in a cart, and determines the presence or absence of fraud based on a change in the total weight of the products stored in the cart. . However, in the case of powerful technology, depending on the type of wrongdoing, the presence or absence of the wrongdoing cannot be determined in some cases.
[0011] 不正行為は、主に 2種類に大別される。  [0011] Fraud is roughly classified into two types.
[0012] 第 1の不正行為としては、商品コードを読み取ることなぐ商品をカートに収納する ケースが考えられる。し力しながら、このケースは、上述した特許文献 2に記載された 技術によっても防止することが可能である。 [0012] As a first fraud, there is a case where a product is stored in a cart without reading a product code. In the meantime, this case was described in Patent Document 2 mentioned above. It can be prevented by technology.
[0013] また、第 2の不正行為としては、商品コードを読み取ったある商品をカートに収納せ ずに、同等重量の他の商品を収納するケースが考えられる。すなわち、このケースは 、商品コードを読み取った商品よりも実質的に高価である他の商品とすり替える行為 である。かかる行為は、カートに収納された商品の総重量の変化に基づいて、不正 行為の有無を判定する従来の技術によっては防止することができな力つた。  [0013] Further, as a second fraudulent act, a case may be considered in which a merchandise whose code has been read is not stored in a cart, but another product of the same weight is stored. In other words, this case is an act of substituting another product that is substantially more expensive than the product whose product code has been read. Such an act was not able to be prevented by the conventional technology for determining the presence or absence of fraud based on the change in the total weight of the goods stored in the cart.
発明の開示  Disclosure of the invention
[0014] 本発明は、このような実情に鑑みてなされたものであり、いかなる不正行為をも未然 に防止することができる購入商品収納カート、及びこの購入商品収納カートを用いた レジスタシステムを提供することを目的とする。  [0014] The present invention has been made in view of such circumstances, and provides a purchased goods storage cart capable of preventing any illegal acts beforehand, and a register system using the purchased goods stored cart. The purpose is to do.
[0015] 上述した目的を達成する本発明にかかる購入商品収納カートは、商品を購入しょう とする顧客が所持して店舗内を運搬する購入商品収納カートであって、上記商品を 収納する収納部と、当該商品に付される所定の媒体であり、少なくとも上記商品を識 別するための商品コードと当該商品の重量とを示す情報が記録された媒体から、商 品コード及び重量情報を読み取る読み取り手段と、上記収納部に収納された商品の 重量を計量する計量手段と、上記読み取り手段によって読み取られた重量情報と、 上記計量手段によって計量された重量情報とに基づいて、当該商品が上記収納部 に正当な行為のもとに収納された力否かを判定し、当該商品が上記収納部に不正な 行為のもとに収納されたものと判定した場合には、所定のアラームを出力させる制御 手段と、店舗に設けられた監視カメラシステムによって撮像された画像の解析に基づ く上記顧客の不正な動きが検知された旨を示す情報を受信する通信手段とを備え、 上記制御手段は、上記通信手段を介して上記顧客の不正な動きが検知された旨を 示す情報を受信した場合には、上記アラームを出力させることを特徴としている。  [0015] A purchased product storage cart according to the present invention that achieves the above-described object is a purchased product storage cart that is carried by a customer who wants to purchase a product and transported in a store, and a storage unit that stores the product. And reading a product code and weight information from a medium that is a predetermined medium attached to the product and at least stores a product code for identifying the product and information indicating the weight of the product. Means, weighing means for weighing the goods stored in the storage section, weight information read by the reading means, and the storage of the goods based on the weight information weighed by the weighing means. The unit determines whether or not the power has been stored in the storage unit under a legitimate act, and if it is determined that the product has been stored in the storage unit under an illegal act, a predetermined alarm is issued. Control means for receiving information indicating that the unauthorized movement of the customer has been detected based on the analysis of the image taken by the surveillance camera system provided at the store. Is configured to output the alarm when information indicating that the unauthorized movement of the customer has been detected is received via the communication means.
[0016] このような本発明にかかる購入商品収納カートは、店舗に設けられた監視カメラシス テムによって撮像された画像を用いることにより、読み取り手段によって商品コードを 読み取ることなぐ商品を収納部に収納する不正行為のみならず、読み取り手段によ つて商品コードを読み取った商品を収納部に収納せずに、同等重量の他の商品に すり替えて収納する不正行為をも未然に防止することができる。 [0017] ここで、上記制御手段は、上記読み取り手段によって読み取った商品コード及び重 量情報を一覧リストとして所定の記憶手段に記憶させる。 [0016] Such a cart for storing purchased goods according to the present invention stores goods in the storage section without using a reading means to read a product code by using an image captured by a surveillance camera system provided in the store. It is possible to prevent not only the illegal act of carrying out, but also the illegal act of not storing the product whose product code has been read by the reading means in the storage unit but replacing it with another product of the same weight and storing it. Here, the control means stores the commodity code and the weight information read by the reading means as a list in a predetermined storage means.
[0018] そして、上記制御手段は、上記計量手段によって検知された上記収納部に収納さ れている商品の総重量の変化に基づいて、当該収納部に収納された商品が戻され たカゝ否かを判定する。 [0018] Then, the control means, based on the change in the total weight of the commodities stored in the storage section detected by the weighing means, controls the return of the commodities stored in the storage section. Determine whether or not.
[0019] この結果、上記制御手段は、上記収納部に収納された商品が戻されたものと判定 した場合には、上記記憶手段に記憶している一覧リストから当該商品に関する商品コ ード及び重量情報を消去する。  [0019] As a result, when the control unit determines that the product stored in the storage unit has been returned, the control unit determines from the list stored in the storage unit a product code and a product code related to the product. Delete weight information.
[0020] これにより、本発明に力かる購入商品収納カートにおいては、ー且購入しょうとして 収納部に収納した商品を、購入しないことと思い直した場合であっても、精算ミスを確 実に回避することができるとともに、不正行為を未然に防止することができる。  [0020] In this way, in the case of the cart for storing purchased goods that is effective in the present invention, even if the user decides not to purchase the goods stored in the storage unit for the purpose of purchasing, it is possible to reliably avoid a settlement error. And prevent fraudulent acts.
[0021] また、上記制御手段は、上記読み取り手段によって上記媒体力 商品コード及び 重量情報を読み取ることができない場合には、所定の操作手段を介して当該商品に 固有の情報が入力されるのに応じて、上記読み取り手段によって商品コード及び重 量情報を読み取った状態と同一の状態に遷移する。  [0021] In addition, if the reading means cannot read the medium power product code and the weight information, the control means may input information unique to the product via predetermined operating means. Accordingly, the state transits to the same state as the state in which the commodity code and the weight information are read by the reading means.
[0022] これにより、本発明に力かる購入商品収納カートにおいては、読み取り手段の故障 や媒体の不備等に起因して商品コード及び重量情報を読み取ることができない場合 であっても、所望の商品の購入を継続することができる。  [0022] Thus, in the case of a purchased product storage cart that is effective in the present invention, even if the product code and weight information cannot be read due to a failure in the reading means or a defective medium, the desired product can be read. You can continue to buy.
[0023] なお、上記制御手段は、所定の操作手段を介した入力操作によらず、上記読み取 り手段によって上記媒体から商品コード及び重量情報を読み取ることができない場 合には、所定の管理サーバから送信されたィネーブル信号に基づいて、上記読み取 り手段によって商品コード及び重量情報を読み取った状態と同一の状態に遷移する ようにしてもよい。  [0023] The control means may be a predetermined management server if the commodity code and the weight information cannot be read from the medium by the reading means irrespective of the input operation via the predetermined operating means. May be changed to the same state as the state in which the commodity code and the weight information are read by the reading means based on the enable signal transmitted from the apparatus.
[0024] さらに、本発明にかかる購入商品収納カートは、少なくとも商品名と価格と商品コー ドとを対応付けた商品データベースを記憶する記憶手段を備え、上記制御手段は、 所定の管理サーバから送信される信号に基づいて、上記記憶手段に記憶している商 品データベースを書き換えることを特徴として 、る。  [0024] Further, the purchased merchandise storage cart according to the present invention includes storage means for storing at least a merchandise database in which a merchandise name, a price, and a merchandise code are associated, and the control means transmits the data from a predetermined management server. It is characterized in that the product database stored in the storage means is rewritten based on the received signal.
[0025] このように、本発明にかかる購入商品収納カートにおいては、所定の管理サーバか ら送信される信号に基づ 、て、上記記憶手段に記憶して 、る商品データベースを最 も新規な内容に書き換えることにより、商品データベースに存在しない商品が販売さ れている事態や、商品の価格が変更になった後であっても、変更前の価格で販売さ れてしまう事態を確実に回避することができる。 [0025] As described above, in the purchased product storage cart according to the present invention, the predetermined management server Based on the signal transmitted from the product database, the product database stored in the storage means is rewritten with the newest contents, so that a product that does not exist in the product database is sold, Even after the price has been changed, it is possible to reliably avoid the situation where the product is sold at the price before the change.
[0026] さらにまた、上記制御手段は、店舗にて販売している商品のリストを所定の表示手 段に表示させ、操作手段を介して当該リストの中力 所望の商品が選択されると、店 舗内において当該商品が陳列されている場所と現在地とを上記表示手段に表示さ せることちでさる。  [0026] Furthermore, the control means displays a list of products sold at the store on a predetermined display means, and when a desired product is selected via the operation means, The location where the product is displayed in the store and the current location are displayed on the display means.
[0027] これにより、本発明にかかる購入商品収納カートにおいては、顧客が所望の商品を 探索するために店舗内を彷徨う事態を回避することができ、顧客に対して高い利便を 提供することができる。  [0027] As a result, with the shopping cart according to the present invention, it is possible to avoid a situation in which the customer wanders in the store in order to search for a desired product, and to provide the customer with high convenience. Can be.
[0028] また、本発明に力かる購入商品収納カートは、上記収納部収納部に収納されてい る商品を自動的に梱包する所定の自動梱包手段を備えるようにしてもょ 、。  [0028] Further, the cart for storing purchased goods according to the present invention may include a predetermined automatic packing means for automatically packing the goods stored in the storage section storage section.
[0029] これにより、本発明に力かる購入商品収納カートにおいては、商品の決済処理を終 了した後に、顧客が収納部力 商品を取り出して運搬することを容易とすることができ 、スムーズな購入動作を支援することができる。  [0029] As a result, in the purchased merchandise storage cart according to the present invention, it is possible to make it easy for the customer to take out and transport the merchandise in the storage section after the settlement processing of the merchandise is completed, and a smooth operation is possible. The purchase operation can be supported.
[0030] なお、上記媒体としては、バーコードを用いることができる。この場合、上記読み取り 手段は、上記顧客が上記収納部に商品を収納する際に、当該商品に付された上記 バーコードをかざすことによって商品コード及び重量情報を読み取るものとして構成 することができる。これにより、本発明にかかる購入商品収納カートは、既に市場に出 回って 、る既存の商品につ 、ても安価且つ容易に適用することができる。  [0030] Note that a barcode can be used as the medium. In this case, the reading means can be configured to read the product code and the weight information by holding the bar code attached to the product when the customer stores the product in the storage unit. As a result, the purchased goods storage cart according to the present invention is already available on the market, and can be easily and inexpensively applied to existing goods.
[0031] また、上記媒体としては、通信機能を有するタグを用いることもできる。この場合、上 記読み取り手段は、上記顧客が上記収納部に商品を収納する際に、当該商品に付 された上記タグとの間で通信を行うことによって商品コード及び重量情報を読み取る ものとして構成することができる。これにより、本発明にかかる購入商品収納カートは 、顧客が収納部に商品を収納する際に、読み取り手段にバーコードをかざす動作を 行う必要がないことから、当該動作を忘却したことに起因する誤操作をなくすことがで き、顧客に対して極めて高い利便を提供することができる。 [0032] また、上述した目的を達成する本発明にかかる購入商品収納カートは、商品を購 入しょうとする顧客が所持して店舗内を運搬する購入商品収納カートであって、上記 商品を収納する収納部と、当該商品に付される所定の媒体であり、少なくとも上記商 品を識別するための商品コードと当該商品の重量とを示す情報が記録され且つ通信 機能を有する媒体から、商品コード及び重量情報を読み取る読み取り手段と、上記 収納部に収納された商品の重量を計量する計量手段と、上記読み取り手段によって 読み取られた重量情報と、上記計量手段によって計量された重量情報とに基づいて 、当該商品が上記収納部に正当な行為のもとに収納された力否かを判定し、当該商 品が上記収納部に不正な行為のもとに収納されたものと判定した場合には、所定の アラームを出力させる制御手段とを備え、上記読み取り手段は、所定の時間間隔をも つて、上記収納部に収納されている全ての商品にそれぞれ付されている媒体との間 で通信を行い、上記制御手段は、上記収納部に商品を収納する際に上記読み取り 手段によって読み取って所定の記憶手段に記憶されている情報と、上記読み取り手 段によって所定時間後に読み取った情報とに基づいて、上記アラームを出力させる ことを特徴としている。 [0031] As the medium, a tag having a communication function can also be used. In this case, the reading means is configured to read the product code and the weight information by communicating with the tag attached to the product when the customer stores the product in the storage unit. can do. As a result, the cart for storing purchased goods according to the present invention does not need to perform an operation of holding the bar code over the reading means when the customer stores the goods in the storage unit, and this is caused by forgetting the operation. Erroneous operations can be eliminated, and extremely high convenience can be provided to customers. [0032] In addition, a purchased goods storage cart according to the present invention that achieves the above-mentioned object is a purchased goods storage cart that is carried by a customer who wants to purchase goods and is transported in a store. A storage medium for storing a product code for identifying the product and information indicating the weight of the product and having a communication function. Reading means for reading the weight information, weighting means for weighing the goods stored in the storage section, weight information read by the reading means, and weight information measured by the weighting means. In the case where it is determined whether the product is stored in the storage unit under a legitimate act or not, and it is determined that the product is stored in the storage unit under an illegal act. Has a control means for outputting a predetermined alarm, and the reading means communicates with the medium attached to all the products stored in the storage unit at predetermined time intervals. The control means performs, based on the information read by the reading means and stored in the predetermined storage means when the product is stored in the storage section and the information read after a predetermined time by the reading means. The above-mentioned alarm is output.
[0033] このような本発明に力かる購入商品収納カートは、別途監視カメラシステムを設けな くとも、読み取り手段によって商品コードを読み取ることなぐ商品を収納部に収納す る不正行為のみならず、読み取り手段によって商品コードを読み取った商品を収納 部に収納せずに、同等重量の他の商品にすり替えて収納する不正行為をも未然に 防止することができ、コストの低減を図りつつ、不正行為の検知を高精度に行うことが できる。  [0033] Such a cart for storing purchased merchandise according to the present invention is not limited to the fraudulent act of storing merchandise in a storage section without reading a merchandise code by a reading means without providing a separate surveillance camera system. It is also possible to prevent fraudulent acts in which the product code read by the reading means is replaced with another product of the same weight without storing it in the storage unit, and fraudulent activities can be prevented while reducing costs. Can be detected with high accuracy.
[0034] さら〖こ、上述した目的を達成する本発明にかかるレジスタシステムは、商品を購入し ようとする顧客が所持して店舗内を運搬する購入商品収納カートと、上記購入商品 収納カートに収納されている商品の精算を行うために店舗に設けられるレジスタとを 備え、上記購入商品収納カートは、上記商品を収納する収納部と、当該商品に付さ れる所定の媒体であり、少なくとも上記商品を識別するための商品コードと当該商品 の重量とを示す情報が記録された媒体から、商品コード及び重量情報を読み取る読 み取り手段と、上記収納部に収納された商品の重量を計量する計量手段と、上記読 み取り手段によって読み取られた重量情報と、上記計量手段によって計量された重 量情報とに基づ 、て、当該商品が上記収納部に正当な行為のもとに収納されたか否 かを判定し、当該商品が上記収納部に不正な行為のもとに収納されたものと判定し た場合には、所定のアラームを出力させる制御手段と、店舗に設けられた監視カメラ システムによって撮像された画像の解析に基づく上記顧客の不正な動きが検知され た旨を示す情報を受信する通信手段とを備え、上記制御手段は、上記通信手段を 介して上記顧客の不正な動きが検知された旨を示す情報を受信した場合には、上記 アラームを出力させることを特徴として 、る。 [0034] Furthermore, the register system according to the present invention that achieves the above-described object includes a purchased goods storage cart carried by a customer who wants to purchase goods and transported in a store, and a purchased goods storage cart described above. A register provided in the store for payment of the stored goods, wherein the purchased goods storage cart is a storage unit for storing the goods, and a predetermined medium attached to the goods; Reading means for reading the product code and weight information from a medium on which information indicating the product code for identifying the product and the weight of the product is recorded, and weighing the weight of the product stored in the storage unit Weighing means and reading Based on the weight information read by the weighing means and the weight information weighed by the weighing means, it is determined whether or not the product is stored in the storage unit under a legitimate act. If it is determined that the product has been stored in the storage unit under an unauthorized act, control means for outputting a predetermined alarm, and an image captured by a monitoring camera system provided in the store Communication means for receiving information indicating that the unauthorized movement of the customer based on the analysis of the customer has been detected, wherein the control means determines that the unauthorized movement of the customer has been detected via the communication means. When the information shown is received, the alarm is output.
[0035] このような本発明に力かるレジスタシステムは、購入商品収納カートに読み取り手段 と計量手段とを設け、店舗に設けられた監視カメラシステムによって撮像された画像 を用いることにより、読み取り手段によって商品コードを読み取ることなぐ商品を収納 部に収納する不正行為のみならず、読み取り手段によって商品コードを読み取った 商品を収納部に収納せずに、同等重量の他の商品にすり替えて収納する不正行為 をも未然に防止することができる。  [0035] Such a register system according to the present invention is provided with a reading unit and a weighing unit in a shopping cart, and using an image captured by a surveillance camera system provided in a store, the reading unit uses the image. Not only the fraudulent act of storing the product without reading the product code in the storage unit, but also the fraudulent activity of replacing the product with the product code read by the reading means with another product of equivalent weight without storing it in the storage unit Can be prevented beforehand.
[0036] さらにまた、上述した目的を達成する本発明に力かるレジスタシステムは、商品を購 入しょうとする顧客が所持して店舗内を運搬する購入商品収納カートと、上記購入商 品収納カートに収納されている商品の精算を行うために店舗に設けられるレジスタと を備え、上記購入商品収納カートは、上記商品を収納する収納部と、当該商品に付 される所定の媒体であり、少なくとも上記商品を識別するための商品コードと当該商 品の重量とを示す情報が記録され且つ通信機能を有する媒体から、商品コード及び 重量情報を読み取る読み取り手段と、上記収納部に収納された商品の重量を計量 する計量手段と、上記読み取り手段によって読み取られた重量情報と、上記計量手 段によって計量された重量情報とに基づいて、当該商品が上記収納部に正当な行 為のもとに収納された力否かを判定し、当該商品が上記収納部に不正な行為のもと に収納されたものと判定した場合には、所定のアラームを出力させる制御手段とを備 え、上記読み取り手段は、所定の時間間隔をもって、上記収納部に収納されている 全ての商品にそれぞれ付されている媒体との間で通信を行い、上記制御手段は、上 記収納部に商品を収納する際に上記読み取り手段によって読み取って所定の記憶 手段に記憶されている情報と、上記読み取り手段によって所定時間後に読み取った 情報とに基づいて、上記アラームを出力させることを特徴としている。 [0036] Furthermore, the register system according to the present invention that achieves the above-mentioned object includes a purchased goods storage cart carried by a customer who wants to purchase goods and transported in a store, and a purchased goods storage cart described above. And a register provided at the store for payment of the goods stored in the store.The purchased goods storage cart is a storage section for storing the goods and a predetermined medium attached to the goods, and at least Reading means for reading a product code and weight information from a medium having a communication function and recording a product code for identifying the product and information indicating the weight of the product; Based on the weighing means for weighing the weight, the weight information read by the reading means, and the weight information weighed by the weighing means, the product is collected. The unit determines whether the product has been stored in the storage unit under a legitimate action and outputs a predetermined alarm if it is determined that the product has been stored in the storage unit under an illegal act. Control means for causing the reading means to perform communication with the medium attached to all the products stored in the storage unit at predetermined time intervals, and the control means comprises: When a product is stored in the storage unit, the data is read by the reading unit and stored in a predetermined memory. The alarm is output based on information stored in the means and information read after a predetermined time by the reading means.
[0037] このような本発明にかかるレジスタシステムは、別途監視カメラシステムを設けなくと も、読み取り手段によって商品コードを読み取ることなぐ商品を収納部に収納する不 正行為のみならず、読み取り手段によって商品コードを読み取った商品を収納部に 収納せずに、同等重量の他の商品にすり替えて収納する不正行為をも未然に防止 することができ、コストの低減を図りつつ、不正行為の検知を高精度に行うことができ る。  [0037] Such a register system according to the present invention is not limited to an illegal act of storing a product in a storage unit without reading a product code by a reading unit without providing a surveillance camera system, and also includes a reading unit. It is also possible to prevent fraudulent acts in which the product code is read and replaced with another product of the same weight without storing it in the storage unit, and fraudulent acts can be detected while reducing costs. It can be performed with high precision.
[0038] 以上のような本発明は、レジスタを操作するオペレータを不要とし、精算時間及び 人件費の削減を図ることができるとともに、従来では防止することが不可能であつたい かなる不正行為をも未然に確実に防止することができる。  [0038] The present invention as described above eliminates the need for an operator to operate the register, can reduce the checkout time and labor costs, and can prevent any serious misconduct that could not be prevented conventionally. Can be reliably prevented beforehand.
図面の簡単な説明  Brief Description of Drawings
[0039] [図 1]本発明の実施の形態として示すレジスタシステムの構成を説明する図である。  FIG. 1 is a diagram illustrating a configuration of a register system shown as an embodiment of the present invention.
[図 2]同レジスタシステムが備える購入商品収納カートのハードウェア構成を説明する ブロック図である。  FIG. 2 is a block diagram illustrating a hardware configuration of a purchased product storage cart provided in the register system.
[図 3]同レジスタシステムが備える購入商品収納カートの機能的な構成を説明するブ ロック図である。  FIG. 3 is a block diagram illustrating a functional configuration of a cart for storing purchased goods provided in the register system.
[図 4]同レジスタシステムが備えるレジスタのハードウェア構成を説明するブロック図で ある。  FIG. 4 is a block diagram illustrating a hardware configuration of a register included in the register system.
[図 5]同レジスタシステムが備えるレジスタの機能的な構成を説明するブロック図であ る。  FIG. 5 is a block diagram illustrating a functional configuration of a register included in the register system.
[図 6]同レジスタシステムが備える管理センタのハードウェア構成を説明するブロック 図である。  FIG. 6 is a block diagram illustrating a hardware configuration of a management center provided in the register system.
[図 7]同レジスタシステムが備える管理センタにおける管理サーバの機能的な構成を 説明するブロック図である。  FIG. 7 is a block diagram illustrating a functional configuration of a management server in a management center provided in the register system.
[図 8]同レジスタシステムにおける一連の処理を説明するフローチャートである。  FIG. 8 is a flowchart illustrating a series of processes in the register system.
[図 9]同レジスタシステムにおける一連の処理を説明するフローチャートであり、図 8に 続く工程を説明する図である。 発明を実施するための最良の形態 FIG. 9 is a flowchart illustrating a series of processes in the register system, and is a diagram illustrating steps subsequent to FIG. 8. BEST MODE FOR CARRYING OUT THE INVENTION
[0040] 以下、本発明を適用した具体的な実施の形態について図面を参照しながら詳細に 説明する。  Hereinafter, specific embodiments to which the present invention is applied will be described in detail with reference to the drawings.
[0041] この実施の形態は、例えば、量販店、コンビ-エンスストア、スーパーマーケット等 の各種流通業における店舗において、顧客が購入しょうとする商品を収納して運搬 する購入商品収納カートとレジスタとを備えるレジスタシステムである。このレジスタシ ステムにおいて、購入商品収納カートは、商品に付された商品コードを読み取る機能 と収納された商品の重量を計量する機能とを備えるものであり、いかなる不正行為を も未然に防止するための手段を備えるものである。  In this embodiment, for example, in a store in various distribution businesses such as a mass merchandise store, a convenience store, and a supermarket, a purchase product storage cart and a register for storing and transporting a product to be purchased by a customer are provided. It is a register system provided. In this register system, the purchased product storage cart has a function of reading the product code attached to the product and a function of weighing the stored product, and is designed to prevent any wrongdoing. Means.
[0042] レジスタシステムは、図 1に示すように、顧客が購入しょうとする商品を収納して運搬 する購入商品収納カート 10と、商品を精算するためのレジスタ 20と、これら購入商品 収納カート 10及びレジスタ 20を管理する管理センタ 30とを備える。  [0042] As shown in Fig. 1, the register system includes a shopping cart 10 for storing and transporting a product to be purchased by a customer, a register 20 for paying out a product, and a shopping cart 10 for storing these purchased products. And a management center 30 that manages the register 20.
[0043] まず、購入商品収納カート 10について説明する。  First, the shopping cart 10 will be described.
[0044] 購入商品収納カート 10は、商品を購入しょうとする顧客が所持して店舗内を運搬 するために用いられるものであり、 V、わゆるショッピングカートや買い物かごの形態か らなる。購入商品収納カート 10は、外観的には、所定の箱状の形状を呈して商品を 収納する収納部 11と、所定の表示画面や機能ボタン等力 なるユーザインターフエ ース 12とに大別されて構成される。  [0044] The purchased merchandise storage cart 10 is used by a customer who wants to purchase merchandise to transport the inside of the store, and is in the form of a V, a so-called shopping cart, or a shopping basket. The purchased goods storage cart 10 is roughly divided into a storage section 11 which has a predetermined box shape and stores goods, and a user interface 12 which has a predetermined display screen and function buttons. It is composed.
[0045] このような購入商品収納カート 10は、ハードウェア的には図 2に示すように、各部を 統括的に制御する制御手段である CPU (Central Processing Unit) 51と、商品 GDに 付された媒体であるバーコード BCを読み取る読み取り手段であるバーコードリーダ 5 2と、商品 GDの重量を計量する計量手段である計量器 53と、各種情報を表示する 表示手段である表示部 54と、顧客が操作する各種機能ボタン力 なる操作手段であ る操作部 55と、各種音声を出力するスピーカ 56と、レジスタ 20及び Z又は管理セン タ 30における管理サーバとの間で通信を行う通信手段である通信部 57と、各種情報 を記憶する記憶手段である記憶部 58と、当該購入商品収納カート 10の駆動電力を 供給するバッテリ 59とを有する。  As shown in FIG. 2, such a purchased product storage cart 10 is provided with a CPU (Central Processing Unit) 51 which is a control means for integrally controlling each part and a product GD as shown in FIG. A bar code reader 52 as a reading means for reading a bar code BC as a medium, a weighing device 53 as a weighing means for weighing the goods GD, a display section 54 as a display means for displaying various information, Various function buttons operated by the customer An operation unit 55 which is a powerful operation means, a speaker 56 which outputs various sounds, and a communication means for performing communication between the register 20 and the Z or the management server in the management center 30. It has a communication unit 57, a storage unit 58 that is a storage unit for storing various information, and a battery 59 that supplies driving power for the cart for storing purchased goods 10.
[0046] CPU51は、所定のソフトウェアを実行することにより、各部を統括的に制御するとと もに、各種処理を実行する。具体的には、 CPU51は、バーコードリーダ 52によって 読み取られたバーコード情報と、計量器 53によって計量された重量情報とに基づい て、当該商品 GDが収納部 11に正当な行為のもとに収納された力否かを判定する。 CPU51は、当該商品 GDが収納部 11に正当な行為のもとに収納されたものと判定 した場合には、当該バーコード情報を記憶部 58に記憶させるとともに、当該商品 GD の名称等を表示させるベぐ表示部 54を制御する。また、 CPU51は、誤操作があつ た場合や当該商品 GDが収納部 11に不正な行為のもとに収納されたものと判定した 場合には、所定の誘導案内メッセージやアラームを出力させるベぐスピーカ 56を制 御する。さらに、 CPU51は、操作部 55を介した顧客の入力操作を受け付け、これに 基づいてレジスタ 20及び/又は管理センタ 30における管理サーバとの間で通信を 行うベぐ通信部 57を制御する。 [0046] The CPU 51 executes the predetermined software to control each unit in an integrated manner. In addition, various processes are executed. Specifically, based on the barcode information read by the barcode reader 52 and the weight information weighed by the weighing device 53, the CPU 51 stores the product GD in the storage unit 11 under a legitimate act. It is determined whether or not the stored force is present. If the CPU 51 determines that the product GD is stored in the storage unit 11 under a legitimate act, the CPU 51 stores the barcode information in the storage unit 58 and displays the name of the product GD and the like. The display control unit 54 is controlled. Further, if there is an erroneous operation, or if the CPU 51 determines that the product GD has been stored in the storage unit 11 under an illegal act, the CPU 51 outputs a predetermined guidance message or alarm. Controls 56. Further, the CPU 51 receives a customer input operation via the operation unit 55, and controls the communication unit 57 for communicating with the register 20 and / or the management server in the management center 30 based on the input operation.
[0047] バーコードリーダ 52は、顧客が収納部 11に商品 GDを収納する際に、当該商品 G Dに付されたバーコード BCをかざすことにより、当該バーコード BCを読み取る。この バーコード BCは、少なくとも、商品名や価格等の商品を識別するための商品コードと 当該商品 GDの重量とを示す情報が記録されたものである。なお、このバーコード BC としては、 1次元又は 2次元の別を問わず、少なくとも力かる情報が記録されているも のであればよい。このバーコードリーダ 52によって読み取られたバーコード情報は、 CPU51に供給される。 [0047] The barcode reader 52 reads the barcode BC by holding the barcode BC attached to the product GD when the customer stores the product GD in the storage unit 11. The barcode BC records at least information indicating a product code for identifying the product such as a product name and a price and the weight of the product GD. It should be noted that the barcode BC may be any one that records at least powerful information regardless of whether it is one-dimensional or two-dimensional. The barcode information read by the barcode reader 52 is supplied to the CPU 51.
[0048] 計量器 53は、例えばロードセル等からなり、収納部 11に収納された商品 GDの重 量を計量する。この計量器 53によって計量された重量情報は、 CPU51に供給され る。なお、この計量器 53の精度としては、誤差範囲が 3kgの重量に対して 1Z2000 程度であるのが望ましい。  [0048] The weighing device 53 is composed of, for example, a load cell, and measures the weight of the product GD stored in the storage portion 11. The weight information measured by the measuring device 53 is supplied to the CPU 51. The accuracy of the measuring instrument 53 is desirably about 1Z2000 for a 3 kg weight.
[0049] 表示部 54は、上述したユーザインターフェース 12の一部として設けられるものであ り、例えば LCD (Liquid Crystal Display)等からなる。表示部 54は、 CPU51の制御 のもとに、バーコードリーダ 52によって読み取られた商品 GDについての名称や価格 等を表示画面に表示する。また、表示部 54は、 CPU51の制御のもとに、適切な操作 を誘導するための所定の誘導案内メッセージを表示画面に表示する。さらに、表示 部 54は、 CPU51の制御のもとに、店舗にて販売している商品のリストを表示画面に 表示し、操作部 55を介して当該リストの中から所望の商品を選択することにより、店 舗内において当該商品が陳列されている場所と現在地とを表示画面に表示するナ ピゲーシヨン機能も有する。 [0049] The display unit 54 is provided as a part of the above-described user interface 12, and is made of, for example, an LCD (Liquid Crystal Display). The display unit 54 displays the name, price, and the like of the product GD read by the barcode reader 52 on the display screen under the control of the CPU 51. The display unit 54 displays a predetermined guidance message for guiding an appropriate operation on a display screen under the control of the CPU 51. Further, the display unit 54 displays a list of products sold at the store on the display screen under the control of the CPU 51. By displaying and selecting a desired product from the list via the operation unit 55, a location function where the product is displayed in the store and the current location are also displayed on a display screen.
[0050] 操作部 55は、上述したユーザインターフェース 12の一部として設けられるものであ り、例えば、キーボード、ボタン、ジョイスティック等の各種入力操作デバイスカゝらなる 。操作部 55は、顧客の入力操作があった場合には、その旨を CPU51に供給する。 なお、操作部 55は、表示部 54をタツチパネル式のデバイスとすることにより、当該表 示部 54と一体ィ匕して構成するようにしてもょ 、。  The operation unit 55 is provided as a part of the user interface 12 described above, and includes, for example, various input operation device cards such as a keyboard, a button, and a joystick. When there is a customer input operation, the operation unit 55 supplies the input to the CPU 51. The operation unit 55 may be configured by integrating the display unit 54 with the display unit 54 by using a touch panel type device.
[0051] スピーカ 56は、上述したユーザインターフェース 12の一部として設けられるもので ある。スピーカ 56は、誤操作があった場合には、 CPU51の制御のもとに、適切な操 作を誘導するための所定の誘導案内メッセージを出力する。また、スピーカ 56は、不 正な行為のもとに商品 GDが収納部 11に収納された場合には、 CPU51の制御のも とに、所定のアラームを出力する。  The speaker 56 is provided as a part of the user interface 12 described above. When there is an erroneous operation, the speaker 56 outputs a predetermined guidance message for guiding an appropriate operation under the control of the CPU 51. Further, the speaker 56 outputs a predetermined alarm under the control of the CPU 51 when the commodity GD is stored in the storage section 11 under an illegal act.
[0052] 通信部 57は、例えばいわゆるブルートゥース(Bluetooth (登録商標))等の所定の 近距離無線通信を行うものであり、 CPU51の制御のもとに、レジスタ 20を稼働させる ベぐレジスタ 20との間で通信を行い、収納部 11に収納されている商品 GDの商品コ ードを示す情報を当該レジスタ 20に対して送信する。また、通信部 57は、詳細は後 述するが、店舗に設けられた図示しな 、監視カメラシステムに接続された管理センタ 30における管理サーバとの間で通信を行い、顧客の不正行為の摘発に寄与する。  The communication unit 57 performs a predetermined short-range wireless communication such as a so-called Bluetooth (registered trademark), and operates the register 20 under the control of the CPU 51. The information indicating the product code of the product GD stored in the storage unit 11 is transmitted to the register 20. The communication unit 57 communicates with the management server in the management center 30 connected to the surveillance camera system (not shown in the figure), which will be described later in detail. To contribute.
[0053] 記憶部 58は、 CPU51の制御のもとに、少なくとも商品名と価格と商品コードとを対 応付けた商品データベースを含む各種情報を記憶する。なお、この商品データべ一 スは、任意の時間に管理センタ 30における管理サーノくから送信される一斉同報信 号に基づいて、 CPU51の制御のもとに、最も新規な内容に書き換えられる。また、記 憶部 58は、収納部 11に収納されている商品 GDのバーコード情報を一覧リストとして 一時的に記憶し、収納部 11に商品 GDが収納される毎に、 CPU51の制御のもとに、 当該収納された商品 GDのバーコード情報を一覧リストに追記する。  The storage unit 58 stores, under the control of the CPU 51, various information including at least a product database in which a product name, a price, and a product code are associated. This product database is rewritten to the newest contents under the control of the CPU 51 based on the broadcast signal transmitted from the management server in the management center 30 at an arbitrary time. Further, the storage unit 58 temporarily stores the barcode information of the product GD stored in the storage unit 11 as a list, and controls the CPU 51 every time the product GD is stored in the storage unit 11. At the same time, the barcode information of the stored product GD is added to the list.
[0054] ノ ッテリ 59は、当該購入商品収納カート 10に着脱可能に構成され、各部に駆動さ せるために必要な電力を蓄える。 [0055] このような各ハードウェアによって構成される購入商品収納カート 10は、 CPU51の 機能的には図 3に示すように構成される。 The notch 59 is configured to be detachable from the purchased merchandise storage cart 10, and stores electric power necessary for driving each unit. [0055] The purchased merchandise storage cart 10 constituted by such hardware is configured as shown in FIG.
[0056] すなわち、購入商品収納カート 10は、同図に示すように、各機能を統括的に管理' 制御する管理制御部 61と、レジスタ 20及び Z又は管理センタ 30における管理サー ノから送信された上述した商品データベースを記憶部 58に記憶させて登録する商 品コード登録部 62と、この商品コード登録部 62によって登録されたデータを参照し てバーコードリーダ 52によって商品コードが読み取られた商品 GDが登録されている ものである力否かを判定する商品登録判定部 63と、商品コード登録部 62によって登 録されたデータを参照して商品登録判定部 63によって登録された商品であるものと 判定された当該商品 GDの重量を検索する商品重量検索部 64と、計量器 53によつ て計量された商品 GDの現実の重量と商品重量検索部 64によって検索された重量と を比較する重量比較部 65と、この重量比較部 65による比較結果に基づいて当該商 品 GDの計量が適正なものであるか否かを判定する計量判定部 66と、この計量判定 部 66による判定結果に基づいて正常な購入操作がなされているものと判定した場合 に所定の処理を行う正常購入処理部 67と、計量判定部 66による判定結果に基づい て不正な購入操作がなされて 、るものと判定した場合に当該商品 GDを収納部 11か ら排出させるための所定の処理を行う排出処理部 68と、商品登録判定部 63による判 定結果に基づいてバーコードリーダ 52によって読み取られた商品コードが異常であ る場合に所定の処理を行う異常読み取り処理部 69と、計量判定部 66による判定結 果及び通信部 57を介して受信した所定の情報に基づいて不正行為を検出して所定 の処理を行う不正行為処理部 70とを有する。  That is, as shown in the figure, the purchased product storage cart 10 is transmitted from the management control unit 61 that manages and controls each function comprehensively, and from the registers 20 and Z or the management server in the management center 30. A product code registration unit 62 for storing and registering the above-described product database in the storage unit 58, and a product whose product code is read by the barcode reader 52 with reference to the data registered by the product code registration unit 62. A product registration determining unit 63 that determines whether the GD is registered or not, and a product registered by the product registration determining unit 63 with reference to the data registered by the product code registration unit 62 The product weight search unit 64 that searches for the weight of the product GD determined as, and the actual weight of the product GD weighed by the measuring instrument 53 and the weight searched by the product weight search unit 64 A weight comparing section 65 to be compared, a weighing determining section 66 for determining whether or not the weighing of the product GD is appropriate based on the comparison result by the weight comparing section 65, and a determination by the weighing determining section 66 A normal purchase processing unit 67 that performs predetermined processing when it is determined that a normal purchase operation has been performed based on the result, and an unauthorized purchase operation based on the determination result by the measurement determination unit 66. The discharge processing unit 68 that performs a predetermined process for discharging the product GD from the storage unit 11 when it is determined that the product is GD, and the product read by the barcode reader 52 based on the determination result by the product registration determination unit 63. An error reading processing unit 69 that performs predetermined processing when the code is abnormal, and a fraudulent activity is detected and determined based on the result of the determination by the weighing determination unit 66 and the predetermined information received via the communication unit 57. Processing And a fraudulent processing unit 70 for performing.
[0057] このような購入商品収納カート 10は、商品 GDを購入しょうとする顧客に所持されて 店舗内を運搬され、 CPU51の制御のもとに、通信部 57を介してレジスタ 20及び Z 又は管理センタ 30における管理サーバとの間で通信を行い、商品 GDを収納部 11 に収納したままの状態で精算処理を行う。  [0057] Such a purchased product storage cart 10 is carried by the customer who wants to purchase the product GD, is transported in the store, and is controlled by the CPU 51, through the communication unit 57, through the register 20 and Z or Z or Communication is performed with the management server in the management center 30, and the payment process is performed while the product GD is stored in the storage unit 11.
[0058] このとき、購入商品収納カート 10は、バーコードリーダ 52によってバーコード情報 が読み取られることなく収納部 11に収納されて 、る商品 GDの総重量が増加した場 合には、 CPU51の制御のもとに、不正行為があったものと判定し、表示部 54にその 旨を表示するとともに、スピーカ 56を介して所定のアラームを出力する。また、購入商 品収納カート 10は、その後、増加した重量と同じ重量だけ収納部 11に収納されてい る商品 GDの総重量が減少した場合には、 CPU51の制御のもとに、当該商品 GDが 顧客によって戻されたものと判定し、表示部 54にその旨を表示するとともに、スピー 力 56を介して出力されているアラームの出力を停止する。さらに、購入商品収納カー ト 10は、例えば幼児等が戯れることといった過失等によって計量器 53に不測の負荷 がかかった場合には、 CPU51の制御のもとに、これを判別するフィルタ機能を実行 し、不用意なアラーム出力等を回避することもできる。 At this time, the purchased product storage cart 10 is stored in the storage unit 11 without reading the barcode information by the barcode reader 52, and when the total weight of the product GD increases, Under control, it is determined that there has been fraudulent activity, and the Is displayed, and a predetermined alarm is output via the speaker 56. Further, when the total weight of the goods GD stored in the storage unit 11 is reduced by the same weight as the increased weight, the purchased goods storage cart 10 is controlled under the control of the CPU 51. Is determined to have been returned by the customer, the fact is displayed on the display unit 54, and the output of the alarm output via the speed 56 is stopped. In addition, the purchased goods storage cart 10 executes a filter function for discriminating, under the control of the CPU 51, when an unexpected load is applied to the weighing machine 53 due to negligence such as playing with an infant. However, careless alarm output and the like can be avoided.
[0059] また、購入商品収納カート 10は、バーコードリーダ 52によってバーコード情報が読 み取ることができない場合には、 CPU51の制御のもとに、表示部 54にその旨を表示 するとともに、スピーカ 56を介して所定のメッセージを出力する。そして、購入商品収 納カート 10は、この読み取り動作を例えば 3回行ってもバーコード情報を読み取るこ とができな力つた場合には、 CPU51の制御のもとに、顧客をサポートすべく待機して いるオペレータに対して、通信部 57を介して、その旨を通知するとともに、オペレータ を呼び出して顧客が存在する場所や呼び出しの理由等を通知するためのコール信 号を送信し、表示部 54にオペレータ力 の指示があるまで待機するように顧客に促 す旨を表示するとともに、スピーカ 56を介して所定のメッセージを出力する。この場合 、購入商品収納カート 10は、オペレータが操作部 55を介して、当該商品 GDに固有 の情報を入力することにより、バーコードリーダ 52によってバーコード情報を読み取 つた状態と同一の状態に遷移し、 CPU51の制御のもとに、当該商品 GDのバーコ一 ド情報を記憶部 58に記憶することができる。レジスタシステムにおいては、オペレータ が店舗で操作する処理は、力かる割り込み処理のみである。なお、購入商品収納力 ート 10は、オペレータの操作を介することなぐ CPU51の制御のもとに、通信部 57を 介して管理センタ 30における管理サーノくから送信されたィネーブル信号を受信する ことにより、このイネ一ブル信号に基づいて、バーコードリーダ 52によってバーコード 情報を読み取った状態と同一の状態に遷移するようにしてもよい。  When the barcode information cannot be read by the barcode reader 52, the shopping cart 10 displays the fact on the display unit 54 under the control of the CPU 51. A predetermined message is output via the speaker 56. If the barcode information cannot be read even after performing this reading operation three times, for example, the purchased merchandise receiving cart 10 waits under the control of the CPU 51 to support the customer. Notifying the calling operator via the communication unit 57, and transmitting a call signal for calling the operator and notifying the location of the customer and the reason for the call, and the display unit A message prompting the customer to wait until an instruction from the operator is displayed at 54 is displayed, and a predetermined message is output via the speaker 56. In this case, when the operator inputs information specific to the product GD via the operation unit 55, the purchased product storage cart 10 transits to the same state as when the barcode information is read by the barcode reader 52. Then, under the control of the CPU 51, the barcode information of the product GD can be stored in the storage unit 58. In the register system, the only operation that the operator operates at the store is the powerful interrupt processing. In addition, the purchased product storage unit 10 receives the enable signal transmitted from the management center in the management center 30 through the communication unit 57 under the control of the CPU 51 without using the operation of the operator. Alternatively, based on this enable signal, the barcode reader 52 may transit to the same state as the state where the barcode information is read.
[0060] つぎに、レジスタ 20について説明する。  Next, the register 20 will be described.
[0061] レジスタ 20は、購入商品収納カート 10に収納されている商品 GDの精算を行うため に店舗に設けられるものであり、いわゆる POS (Point Of Sale)システムが備えられた ものである。 [0061] The register 20 is used to settle the goods GD stored in the purchased goods storage cart 10. It is installed in stores and has a so-called POS (Point Of Sale) system.
[0062] レジスタ 20は、外観的には、各種処理を行うレジスタ本体 21と、精算対象の購入商 品収納カート 10を輸送する輸送機構 22とに大別されて構成される。  The register 20 is roughly divided into a register main body 21 that performs various kinds of processing, and a transport mechanism 22 that transports the purchase product storage cart 10 to be settled.
[0063] このようなレジスタ 20は、ハードウェア的には図 4に示すように、各部を統括的に制 御する CPU101と、精算を行うための所定の決済用カードを読み取るカードリーダ 1 02と、購入商品収納カート 10からの精算処理開始の要求を検出する精算要求検出 部 103と、カードリーダ 102によって読み取った決済用カードを用いた決済処理を行 う決済部 104と、購入商品収納カート 10との間で通信を行うローカル通信部 105と、 管理センタ 30における管理サーバとの間で通信を行うセンタ通信部 106と、購入明 細等の各種情報を表示する表示部 107と、各種音声を出力するスピーカ 108と、レ シートを印刷する印刷部 109と、各種情報を記憶する記憶部 110と、決済用カードに 新たな残額を書き込むカードライタ 111とを有する。  As shown in FIG. 4, such a register 20 includes, as shown in FIG. 4, a CPU 101 that controls each unit in a comprehensive manner, and a card reader 102 that reads a predetermined payment card for performing settlement. A payment request detection unit 103 for detecting a request to start a payment process from the shopping cart 10; a payment unit 104 for performing a payment process using a payment card read by the card reader 102; , A center communication unit 106 for communicating with the management server in the management center 30, a display unit 107 for displaying various information such as purchase details, and various voices. It has a speaker 108 for outputting, a printing unit 109 for printing a receipt, a storage unit 110 for storing various information, and a card writer 111 for writing a new balance on a payment card.
[0064] CPU101は、所定のソフトウェアを実行することにより、各部を統括的に制御すると ともに、各種処理を実行する。  [0064] The CPU 101 executes predetermined software to control each unit as a whole and execute various processes.
[0065] カードリーダ 102は、顧客が精算を行う際に、プリペイドカードやクレジットカード等 の精算を行うために当該顧客が所持する任意の決済用カードを挿入することにより、 当該カードを読み取る。このカードリーダ 102によって読み取られたカード情報は、決 済部 104に供給され、決済処理が行われる。  [0065] The card reader 102 reads the card by inserting an arbitrary payment card possessed by the customer in order to perform a payment such as a prepaid card or a credit card when the customer performs the payment. The card information read by the card reader 102 is supplied to the settlement unit 104, and a settlement process is performed.
[0066] 精算要求検出部 103は、購入商品収納カート 10が輸送機構 22に載置されると、こ れを検出し、精算処理の開始が要求されたものと判定する。精算要求検出部 103は 、精算処理の開始が要求されたものと判定した場合には、購入商品収納カート 10に 対して、上述した記憶部 58に記憶されているバーコード情報力もなる一覧リストを要 求する旨の信号を、ローカル通信部 105を介して送信する。  [0066] When the purchased merchandise storage cart 10 is placed on the transport mechanism 22, the payment request detection unit 103 detects this and determines that the start of the payment processing has been requested. When it is determined that the start of the payment process has been requested, the payment request detection unit 103 outputs the list of the barcode information stored in the storage unit 58 described above to the purchased product storage cart 10. The request signal is transmitted via the local communication unit 105.
[0067] 決済部 104は、カードリーダ 102によって読み取られた決済用カードのカード情報 に基づいて、購入する商品 GDの代金の決済を行う。  The settlement unit 104 performs settlement of the price of the product GD to be purchased based on the card information of the settlement card read by the card reader 102.
[0068] ローカル通信部 105は、購入商品収納カード 10における通信部 57に対応して設 けられるものであり、 CPU101の制御のもとに、当該通信部 57との間で所定の近距 離無線通信を行う。具体的には、ローカル通信部 105は、精算要求検出部 103によ つて精算処理の開始が要求されたものと判定した場合には、購入商品収納カート 10 に対して、記憶部 58に記憶されているバーコード情報力もなる一覧リストを要求する 旨の信号を送信し、これに応じて送信されてきた一覧リストを受信する。これにより、レ ジスタ 20は、精算処理を開始することになる。また、ローカル通信部 105は、センタ通 信部 106によって受信した管理センタ 30における管理サーノくからの各種信号を、購 入商品収納カート 10に対して送信する。 The local communication unit 105 is provided in correspondence with the communication unit 57 of the purchased merchandise storage card 10, and under the control of the CPU 101, a predetermined short distance from the communication unit 57. Performs wireless communication. Specifically, if the local communication unit 105 determines that the start of the payment process has been requested by the payment request detection unit 103, the local communication unit 105 stores the purchased product storage cart 10 in the storage unit 58. It sends a signal to the effect that it requests a list list with sufficient barcode information and receives the transmitted list list in response to this. As a result, the register 20 starts the settlement process. In addition, the local communication unit 105 transmits various signals from the management server in the management center 30 received by the center communication unit 106 to the purchased product storage cart 10.
[0069] センタ通信部 106は、 CPU101の制御のもとに、管理センタ 30における管理サー バとの間で所定の無線通信を行う。具体的には、センタ通信部 106は、発行したレシ ートの内容を示す情報を管理センタ 30における管理サーバに対して送信する。また 、センタ通信部 106は、管理センタ 30における管理サーノくからの各種信号を受信し 、ローカル通信部 105を介して購入商品収納カート 10に対して転送することもできる The center communication unit 106 performs predetermined wireless communication with the management server in the management center 30 under the control of the CPU 101. Specifically, the center communication unit 106 transmits information indicating the content of the issued report to the management server in the management center 30. Also, the center communication unit 106 can receive various signals from the management server in the management center 30 and transfer the signals to the purchased product storage cart 10 via the local communication unit 105.
[0070] 表示部 107は、例えば LCD等力もなり、 CPU101の制御のもとに、顧客が購入し た商品 GDの明細等を含む各種情報を表示画面に表示する。また、表示部 107は、 CPU 101の制御のもとに、適切な操作を誘導するための所定の誘導案内メッセージ を表示画面に表示する。 [0070] The display unit 107 is, for example, an LCD or the like, and displays various information including details of the product GD purchased by the customer on the display screen under the control of the CPU 101. Further, under the control of CPU 101, display section 107 displays a predetermined guidance message for guiding an appropriate operation on a display screen.
[0071] スピーカ 108は、 CPU101の制御のもとに、 CPU101の制御のもとに、顧客が購入 した商品 GDの明細等を含む各種情報を音声として出力する。また、スピーカ 108は 、 CPU101の制御のもとに、適切な操作を誘導するための所定の誘導案内メッセ一 ジを出力する。  [0071] The speaker 108 outputs various kinds of information including details of the goods GD purchased by the customer as audio under the control of the CPU 101 under the control of the CPU 101. The speaker 108 outputs a predetermined guidance message for guiding an appropriate operation under the control of the CPU 101.
[0072] 印刷部 109は、決済部 104による決済処理が行われると、 CPU101の制御のもと に、顧客に対して渡すレシートを発行すベぐ購入明細を紙面に印刷する。  When the settlement unit 104 performs the settlement process, the printing unit 109 prints out a purchase statement for issuing a receipt to be passed to the customer on paper under the control of the CPU 101.
[0073] 記憶部 110は、 CPU101の制御のもとに、少なくとも商品名と価格と商品コードとを 対応付けた商品データベースを含む各種情報を記憶する。なお、この商品データべ ースも、任意の時間に管理センタ 30における管理サーノから送信される一斉同報信 号に基づいて、最も新規な内容に書き換えられる。また、記憶部 110は、発行したレ シートの内容を示す情報を任意の時間に管理センタ 30における管理サーバに対し て送信すべく記憶する。 The storage unit 110 stores, under the control of the CPU 101, various types of information including at least a product database in which a product name, a price, and a product code are associated with each other. This product database is also rewritten to the newest contents based on the broadcast signal transmitted from the management server in the management center 30 at an arbitrary time. Further, the storage unit 110 stores information indicating the content of the issued receipt to the management server in the management center 30 at an arbitrary time. And store it for transmission.
[0074] カードライタ 111は、不揮発性メモリが内蔵された繰り返し使用可能な決済用カード を使用する場合において、その残額が不足する場合等に、顧客が所定の金額を支 払うことにより、 CPU101の制御のもとに、当該金額を残額に加算した金額を、新た な残額として決済用カードに書き込む。  [0074] When using a reusable payment card having a built-in non-volatile memory, the card writer 111 allows the customer to pay a predetermined amount when the remaining amount is insufficient and the CPU 101 Under the control, the amount obtained by adding the amount to the balance is written to the settlement card as a new balance.
[0075] このような各ハードウェアによって構成されるレジスタ 20は、 CPU101の機能的に は図 5に示すように構成される。  [0075] The register 20 configured by such hardware is configured as shown in FIG.
[0076] すなわち、レジスタ 20は、同図に示すように、各機能を統括的に管理 ·制御する管 理制御部 121と、ローカル通信部 105を介して購入商品収納カート 10から受信した 購入しょうとする商品 GDについての上述した一覧リストを取得する購入商品リスト取 得部 122と、記憶部 110に記憶されているデータを参照して購入商品リスト取得部 1 [0076] That is, as shown in the figure, the register 20 includes a management control unit 121 that comprehensively manages and controls each function, and a purchase form received from the purchase product storage cart 10 via the local communication unit 105. The purchased product list obtaining unit 122 that obtains the above-described list of products GD, and the purchased product list obtaining unit 1 that refers to the data stored in the storage unit 110
22によって取得した一覧リストに記載されている各商品 GDの価格を検索する商品 価格検索部 123と、購入商品リスト取得部 122によって取得された一覧リストと商品 価格検索部 123によって検索された価格とに基づいて購入明細を作成する購入明 細作成部 124と、この購入明細作成部 124によって作成された購入明細に基づいて 精算金額を算出して精算処理を行う精算処理部 125と、カードリーダ 102によって力 ード情報が読み取られた決済用カードが使用可能である力否かを判定するとともに、 精算処理部 125によって算出された精算金額と決済用カードのカード情報とに基づ いてカードの残額の算出を行うカード処理部 126と、使用不可能な決済用カードであ つた場合等にプリペイド式の新たな決済用カードを発行するカード発行部 127と、決 済処理の完了に応じてレシートを発行するレシート発行部 128と、上述した顧客をサ ポートすべく待機しているオペレータを呼び出すための処理を行うオペレータコール 処理部 129とを有する。 Each product listed in the list acquired by 22 The product price search unit 123 to search the price of GD, the list acquired by the purchased product list acquisition unit 122 and the price retrieved by the product price search unit 123 Purchase statement creation unit 124 that creates a purchase statement based on the purchase statement, a payment processing unit 125 that calculates a settlement amount based on the purchase statement created by the purchase statement creation unit 124, and performs a payment process; In addition to determining whether or not the payment card whose payment information has been read is usable, the balance of the card is determined based on the payment amount calculated by the payment processing unit 125 and the payment card information. And a card issuing unit 127 that issues a new payment card of the prepaid type when the payment card is unusable, etc. Has a receipt issuing unit 128 to issue a receipt in accordance with the sense of completion, the operator call processing unit 129 which performs processing for calling the operator who is waiting to be support customers described above.
[0077] このようなレジスタ 20は、商品 GDを購入しょうとする顧客が輸送機構 22に購入商 品収納カート 10を載置し、精算要求検出部 103によってこれを検出すると、 CPU10 1の制御のもとに、ローカル通信部 105を介して当該購入商品収納カート 10との間で 通信を行い、受信した一覧リストに基づいて、精算金額を算出して購入明細を表示 部 107の表示画面に表示する。そして、レジスタ 20は、顧客がカートリーダ 102に決 済用カードを挿入することによって決済処理を行い、これに応じてレシートを発行し、 一連の精算処理を終了する。 [0077] When the customer who wants to purchase the product GD places the purchased product storage cart 10 on the transport mechanism 22 and detects this by the checkout request detection unit 103, the register 20 controls the CPU 101. Based on the received list, the settlement amount is calculated and the purchase details are displayed on the display screen of the display unit 107. I do. Register 20 then determines that the customer has The payment process is performed by inserting the payment card, a receipt is issued in response to this, and a series of payment processing is completed.
[0078] このとき、レジスタ 20は、決済処理を行うにあたって、 CPU101の制御のもとに、ス ピー力 108を介して所定の誘導案内メッセージを出力することにより、顧客に対して 決済用カードをカードリーダ 102に挿入するように促し、当該決済用カードの残額が 不足する場合には他の決済用カードの使用等を促し、さらに他の決済用カードを所 持していない場合には新たな決済用カードの購入を促すことにより、決済処理を確実 且つスムーズに行うことができる。  [0078] At this time, the register 20 outputs a predetermined guidance message via the speed 108 under the control of the CPU 101 under the control of the CPU 101 when performing the payment processing, thereby allowing the payment card to be transmitted to the customer. The user is prompted to insert the payment card into the card reader 102.If the remaining amount of the payment card is insufficient, the user is prompted to use another payment card.If the user does not have another payment card, a new payment card is required. By prompting the purchase of a payment card, the payment process can be performed reliably and smoothly.
[0079] 最後に、管理センタ 30について説明する。  Finally, the management center 30 will be described.
[0080] 管理センタ 30は、各店舗に設けられる購入商品収納カート 10及びレジスタ 20を管 理する施設である。管理センタ 30は、ハードウェア的には図 6に示すように、少なくと も 1つの管理サーバ 150と、少なくとも 1つの管制卓 160とを有する。なお、同図にお いては、 2つの管理サーバ 150 , 150を互いに接続するとともに、これら管理サーバ  [0080] The management center 30 is a facility that manages the purchased goods storage cart 10 and the register 20 provided in each store. As shown in FIG. 6, the management center 30 has at least one management server 150 and at least one control console 160 in terms of hardware. In the figure, the two management servers 150, 150 are connected to each other, and
1 2  1 2
150, 150に m個の管帘 IJ卓 160, 160, · · ·, 160 を接続して! /、る場合を示して Connect 150 pipes with m pipes to IJ desks 160, 160, 160 /, Show when
1 2 1 2 m 1 2 1 2 m
いる。  Yes.
[0081] 管理サーバ 150は、各部を統括的に制御する CPU151と、購入商品収納カート 10 及び Z又はレジスタ 20との間で通信を行う通信部 152と、店舗内を監視する監視部 153と、他の管理サーバ及び管制卓と接続するためのインターフェース部 154と、各 種情報を記憶する記憶部 155と、上述した少なくとも商品名と価格と商品コードとを 対応付けた商品データベース等を格納するデータベース部 156とを有する。  [0081] The management server 150 includes a CPU 151 that controls the entire components, a communication unit 152 that performs communication between the purchased product storage carts 10 and Z or the register 20, a monitoring unit 153 that monitors the inside of the store, An interface unit 154 for connecting to other management servers and control consoles, a storage unit 155 for storing various types of information, and a database for storing at least the above-mentioned product database in which product names, prices, and product codes are associated with each other. A part 156.
[0082] CPU151は、所定のソフトウェアを実行することにより、各部を統括的に制御すると ともに、各種処理を実行する。  [0082] The CPU 151 executes predetermined software to control each unit in an integrated manner and executes various processes.
[0083] 通信部 152は、 CPU151の制御のもとに、レジスタ 20におけるセンタ通信部 106と の間で所定の無線通信を行う。具体的には、通信部 152は、購入商品収納カート 10 における通信部 57を介して送信されたオペレータを呼び出すためのコール信号を、 レジスタ 20におけるセンタ通信部 106を介して受信する。また、通信部 152は、レジ スタ 20によって発行されたレシートの内容を示す情報を受信する。さらに、通信部 15 2は、上述した少なくとも商品名と価格と商品コードとを対応付けた商品データベース を書き換える際には、更新用のデータを全ての購入商品収納カート 10及びレジスタ 20に対して同期させて一斉に送信する。さらにまた、通信部 152は、監視部 153によ つて顧客の不正行為が検知された場合には、その旨を示す情報を、レジスタ 20にお けるセンタ通信部 106を介して購入商品収納カート 10に対して送信する。 The communication unit 152 performs a predetermined wireless communication with the center communication unit 106 in the register 20 under the control of the CPU 151. Specifically, the communication unit 152 receives the call signal for calling the operator transmitted via the communication unit 57 in the purchased product storage cart 10 via the center communication unit 106 in the register 20. Further, the communication unit 152 receives information indicating the content of the receipt issued by the register 20. Further, the communication unit 152 is a product database in which at least the product name, the price, and the product code are associated with each other. When rewriting, the data for update is transmitted to all the purchased carts 10 and the registers 20 in synchronization with each other. Further, when the monitoring unit 153 detects a fraudulent activity by the customer, the communication unit 152 transmits information indicating the fraud to the purchase product storage cart 10 via the center communication unit 106 in the register 20. Send to
[0084] 監視部 153は、店舗内を監視するために設けられるものであり、 CPU151の制御の もとに、当該店舗に設けられた監視カメラシステムによって撮像された画像を取得す る。監視部 153は、 CPU151の制御のもとに、監視カメラシステムによって撮像され た画像に対する所定の解析を行うことによって従来では防止することが不可能であつ た不正行為、すなわち、商品コードを読み取った商品を収納部 11に収納せずに、同 等重量の他の商品にすり替えて収納する行為を検知することもできる。なお、かかる 監視カメラシステムについては、後述するものとする。  The monitoring unit 153 is provided to monitor the inside of a store, and acquires an image captured by a monitoring camera system provided in the store under the control of the CPU 151. Under the control of the CPU 151, the monitoring unit 153 performs a predetermined analysis on the image captured by the monitoring camera system to read a fraudulent activity that could not be prevented conventionally, that is, a product code. It is also possible to detect an action of storing a product instead of storing it in the storage unit 11 and replacing it with another product of the same weight. The surveillance camera system will be described later.
[0085] インターフェース部 154は、他の管理サーバ及び管制卓と接続するものである。具 体的には、インターフェース部 154は、管制卓を制御するための制御信号力CPU15 1によって発行されると、これを各管制卓に対して送信するとともに、各管制卓から送 信された各種信号を受信する。  The interface unit 154 connects to another management server and a control console. Specifically, when issued by the control signal CPU 151 for controlling the control console, the interface unit 154 transmits the control signal to each control console, and also transmits various signals transmitted from each control console. Receive the signal.
[0086] 記憶部 155は、 CPU151の制御のもとに、制御可能な管制卓の情報等を含む各 種情報を記憶する。  [0086] The storage unit 155 stores, under the control of the CPU 151, various types of information including information on controllable control consoles and the like.
[0087] データベース部 156は、上述した少なくとも商品名と価格と商品コードとを対応付け た商品データベースや顧客の属性等を示す顧客データベースといった各種データ ベースを格納する。このデータベース部 156に格納されて!、る各種データベースは、 CPU151の制御のもとに、任意に書き換え及び Z又は読み出すことが可能とされる  [0087] The database unit 156 stores various databases such as the above-mentioned product database in which at least a product name, a price, and a product code are associated with each other, and a customer database indicating customer attributes and the like. Various databases stored in the database unit 156 can be arbitrarily rewritten, Z-read, or read under the control of the CPU 151.
[0088] このような各ハードウェアによって構成される管理サーバ 150は、 CPU151の機能 的には図 7に示すように構成される。 The management server 150 composed of such hardware is configured as shown in FIG.
[0089] すなわち、管理サーバ 150は、同図に示すように、各機能を統括的に管理 ·制御す る管理制御部 171と、購入商品収納カート 10からオペレータの呼び出しがあった場 合における所定の処理を行うローカルコール処理部 172と、レジスタ 20からオペレー タの呼び出しがあった場合における所定の処理を行うレジスタコール処理部 173と、 購入商品収納カート及び Z又はレジスタ 20に登録されているデータベースを更新す る際に更新用のデータをロードすべくデータベース部 156にアクセスするデータべ一 スロードアクセス処理部 174と、このデータベースロードアクセス処理部 174によって 取得されたデータを一時的に記憶するバッファ部 175と、このバッファ部 175に一時 的に記憶されて ヽるデータの整合性を判定する整合判定部 176と、この整合判定部 176によって整合性があるものと判定された場合にデータベース部 156にアクセスす るデータベース更新アクセス処理部 ]_ 77とを有する。 [0089] That is, as shown in the figure, the management server 150 includes a management control unit 171 that comprehensively manages and controls each function, and a predetermined control when an operator is called from the purchased product storage cart 10. A local call processing unit 172 for performing a predetermined process; a register call processing unit 173 for performing a predetermined process when an operator is called from the register 20; A database load access processing unit 174 that accesses the database unit 156 to load data for updating when updating the database stored in the shopping cart and Z or the register 20 and the database load access A buffer unit 175 for temporarily storing data acquired by the processing unit 174; a consistency determining unit 176 for determining consistency of data temporarily stored in the buffer unit 175; and a consistency determining unit 176 and a database update access processing unit] _ 7 7 to access the database unit 156 when it is determined that there is consistent with.
[0090] このような管理サーバ 150は、 POSシステムの拠点として、各店舗に対応する管制 卓 160を管理 '制御するとともに、各店舗に設けられる購入商品収納カート 10及びレ ジスタ 20を管理 ·制御する。  The management server 150 manages and controls the control console 160 corresponding to each store as a base of the POS system, and manages and controls the purchased goods storage cart 10 and the register 20 provided in each store. I do.
[0091] 一方、管制卓 160は、各部を統括的に制御する CPU161と、管理サーバ 150との 間で通信を行う通信部 162と、各種情報を表示する表示部 163と、管理者が操作す る各種機能ボタン力もなる操作部 164と、顧客からの呼び出しや顧客の不正行為が あった場合等に警報を発生する警報部 165と、各種情報を記憶する記憶部 166とを 有する。  On the other hand, the control console 160 includes a CPU 161 that controls the entire components, a communication unit 162 that communicates with the management server 150, a display unit 163 that displays various types of information, and an operation performed by the administrator. It has an operation unit 164 having various function buttons, an alarm unit 165 for generating an alarm when there is a call from a customer or a wrongdoing by the customer, and a storage unit 166 for storing various information.
[0092] CPU161は、所定のソフトウェアを実行することにより、各部を統括的に制御すると ともに、各種処理を実行する。  [0092] By executing predetermined software, the CPU 161 controls each unit as a whole and executes various processes.
[0093] 通信部 162は、 CPU161の制御のもとに、管理サーバ 150との間で所定の無線通 信を行う。具体的には、通信部 162は、操作部 164を介して入力された情報を管理 サーバ 150に対して送信する。また、通信部 162は、管理サーバ 150によって取得さ れた店舗内の画像を受信する。 The communication unit 162 performs predetermined wireless communication with the management server 150 under the control of the CPU 161. Specifically, the communication unit 162 transmits information input via the operation unit 164 to the management server 150. In addition, the communication unit 162 receives the in-store image acquired by the management server 150.
[0094] 表示部 163は、例えば LCD等力もなり、 CPU161の制御のもとに、管理サーバ 15[0094] The display unit 163 is, for example, an LCD or the like, and under the control of the CPU 161, the management server 15
0から送信された店舗内の画像を表示画面に表示する。管理者は、この表示部 163 に表示された画像を視認することにより、店舗内の様子を監視することが可能となる。 The in-store image transmitted from 0 is displayed on the display screen. The administrator can monitor the inside of the store by visually recognizing the image displayed on the display unit 163.
[0095] 操作部 164は、例えば、キーボード、ボタン、ジョイスティック等の各種入力操作デ バイス力 なり、管理に必要な各種情報を入力操作する。 The operation unit 164 performs various input operation devices such as a keyboard, a button, and a joystick, and inputs various information necessary for management.
[0096] 警報部 165は、管理サーバ 150によって顧客の不正行為が検知された場合等に、 その旨を管理者に報知すベぐ所定のアラームを出力する。 [0097] 記憶部 166は、 CPU161の制御のもとに、顧客に関する情報等を含む各種情報を feす。。 [0096] The alarm unit 165 outputs a predetermined alarm that informs the administrator of the improper behavior of the customer when the management server 150 detects the fraud. [0097] The storage unit 166 stores various information including information on customers under the control of the CPU 161. .
[0098] このような管制卓 160は、管理サーバ 150によって管理.制御されつつ、割り当てら れた店舗に設けられる購入商品収納カート 10及びレジスタ 20を管理 '制御する。  [0098] The control console 160 manages and controls the purchased goods storage cart 10 and the register 20 provided in the assigned store while being managed and controlled by the management server 150.
[0099] さて、このような購入商品収納カート 10、レジスタ 20、及び管理センタ 30を備えるレ ジスタシステムにおいては、図 8及び図 9に示すような一連の工程を経ることにより、 顧客による商品 GDの購入が行われる。  [0099] Now, in a register system including such a purchased product storage cart 10, the register 20, and the management center 30, the product GD by the customer is processed through a series of steps as shown in Figs. Is made.
[0100] まず、レジスタシステムにおいては、図 8に示すように、ステップ S1において、購入 商品収納カート 10を所持した顧客が所望の商品 GDを収納部 11に収納する際に、 当該商品 GDに付されたバーコードをバーコードリーダ 52によって読み取るとともに、 ステップ S2において、計量器 53によって当該商品 GDの重量を計量する。  [0100] First, in the register system, as shown in Fig. 8, in step S1, when a customer who owns a purchased product storage cart 10 stores a desired product GD in the storage section 11, the customer GD is attached to the product GD. The read barcode is read by the barcode reader 52, and in step S2, the weight of the product GD is measured by the weighing device 53.
[0101] そして、購入商品収納カート 10は、ステップ S3において、バーコードリーダ 52によ つて読み取られたバーコード情報に含まれる重量情報と、計量器 53によって計量さ れた重量情報とを CPU51によって比較し、これら重量情報が一致したか否かを判定 する。  [0101] Then, in step S3, the shopping cart 10 stores the weight information included in the barcode information read by the barcode reader 52 and the weight information weighed by the scale 53 by the CPU 51 in step S3. By comparison, it is determined whether these weight information matches.
[0102] ここで、購入商品収納カート 10は、重量情報が一致していないものと判定した場合 には、例えば、商品コードを読み取ることなぐ商品 GDを収納部 11に収納した不正 行為が発生したものと判定し、ステップ S4において、 CPU51の制御のもとに、スピー 力 56を介して所定のアラームを出力する。ただし、このアラームは、単なる誤操作に よって出力された場合も考えられる。そのため、購入商品収納カート 10は、かかる誤 操作による過ちを回避すベぐステップ S5において、誤操作があった場合には、ステ ップ S6において、顧客が操作部 55を介してアラームを止める動作を行うことによって 当該アラームの出力を停止し、ステップ S1からの処理を繰り返す。また、購入商品収 納カート 10は、重量情報が一致していないものと判定した場合には、当該商品 GDを 収納部 11から排出させるための所定の処理を行うようにしてもよ!、。  [0102] Here, when the purchased product storage cart 10 determines that the weight information does not match, for example, an improper act of storing the product GD without reading the product code in the storage unit 11 has occurred. In step S4, a predetermined alarm is output via the speed 56 under the control of the CPU 51. However, it is possible that this alarm is output simply due to erroneous operation. Therefore, in step S5, which is a step to avoid mistakes caused by such an erroneous operation, in the case of an erroneous operation, in step S6, the customer stops the alarm via the operation unit 55. By doing so, the output of the alarm is stopped, and the processing from step S1 is repeated. Further, when it is determined that the weight information does not match, the purchased product storage cart 10 may perform a predetermined process for discharging the product GD from the storage unit 11!
[0103] 一方、購入商品収納カート 10は、重量情報が一致しているものと判定した場合に は、 CPU51の制御のもとに、当該商品 GDに関するバーコード情報を上述した一覧 リストとして記憶部 58に記憶させるとともに、当該商品 GDの名称等を表示部 54の表 示画面に表示させ、ステップ S7へと処理を移行する。このステップ S7は、従来では 防止することが不可能であった不正行為、すなわち、商品コードを読み取った商品を 収納部 11に収納せずに、同等重量の他の商品にすり替えて収納する行為を摘発す るために設けられるものである。すなわち、購入商品収納カート 10は、ステップ S7に おいて、店舗に設けられた監視カメラシステムを用いて管理センタ 30における管理 サーバ 150によって当該不正行為が検知された場合には、その旨を示す情報を通 信部 57を介して受信し、ステップ S4乃至ステップ S6の処理を行う。 [0103] On the other hand, when it is determined that the weight information matches, the purchased product storage cart 10 stores the barcode information on the product GD under the control of the CPU 51 as the above list. 58, and the name of the product GD, etc. Display screen, and the process proceeds to step S7. This step S7 is a fraudulent act that could not be prevented in the past, that is, an act of storing a product whose product code has been read and replacing it with another product of the same weight without storing it in the storage unit 11. It is provided to detect. That is, in step S7, when the management server 150 in the management center 30 detects the fraudulent activity using the surveillance camera system provided in the store in step S7, the shopping cart 10 stores information indicating that fact. It receives the communication via the communication unit 57 and performs the processing of steps S4 to S6.
[0104] なお、この不正行為の検知は、上述したように、店舗に設けられた監視カメラシステ ムによって撮像された画像について、管理サーバ 150における監視部 153によって 所定の解析を行うことによって検知することができる。ここで、力かる監視カメラシステ ムについて説明する。 As described above, this fraud detection is performed by performing a predetermined analysis on the image captured by the monitoring camera system provided in the store by the monitoring unit 153 in the management server 150. be able to. Here, a powerful surveillance camera system will be described.
[0105] この監視カメラシステムは、市販されている監視カメラによって撮像された画像を解 析するものであり、単に画像を撮像して表示 '録画する従来の監視カメラシステムとは 一線を画すものである。この監視カメラシステムは、監視したいポイントを予め確定し 、「当該監視ポイントをマークする」、「変化を捉える」、「自動追尾する」という機能を備 える。  [0105] This surveillance camera system analyzes images captured by a commercially available surveillance camera, and differs from a conventional surveillance camera system that simply captures and displays an image. is there. This surveillance camera system has a function of determining a point to be monitored in advance, "marking the surveillance point", "capturing a change", and "automatically tracking".
[0106] より具体的には、この監視カメラシステムは、ズーム機能付きのいわゆる首振りカメラ によって所定のポイントをマークし、当該ポイントで人物等の移動物体の動きを検出 すると、当該ポイントをズームインし、画像を撮像して所定の管理サーバに録画すると ともに、当該移動物体の移動に合わせて自動追尾する。なお、この動きの検出は、例 えば連続して撮像した画像の差分をとること等、任意の方法を用いて行うことができる More specifically, this surveillance camera system marks a predetermined point with a so-called swing camera having a zoom function, and when the movement of a moving object such as a person is detected at the point, zooms in on the point. In addition, an image is captured and recorded on a predetermined management server, and is automatically tracked in accordance with the movement of the moving object. The detection of the motion can be performed by using any method, for example, by taking the difference between images captured continuously.
。また、この監視カメラシステムは、任意に設定した監視時間内に撮像した画像の中 力 所定枚数の静止画像又は所定時間の動画像を取得し、管理サーバから携帯電 話機等の所定の端末に対して、インターネット等のネットワークを介して当該静止画 像又は動画像を送信し、また、その旨のメール等を送信することにより、遠隔地にい る管理者に対して通報する機能をも備える。 . In addition, the surveillance camera system obtains a predetermined number of still images or moving images for a predetermined time from the management server and transmits the obtained images to a predetermined terminal such as a mobile phone from the management server. In addition, it has a function of transmitting the still image or moving image via a network such as the Internet, and sending a mail to that effect to notify a remote administrator.
[0107] なお、監視カメラシステムは、監視カメラとして、赤外線型の首振りカメラを用いるこ とにより、暗い場所での監視を行うこともできる。 [0108] 購入商品収納カート 10は、このような監視カメラシステムによって撮像された画像に 基づいて、顧客の不正な動きが検知されると、その旨を示す情報を通信部 57を介し て受信する。このように、購入商品収納カート 10は、監視カメラシステムによって撮像 された画像の解析を行う管理サーバ 150と連動してステップ S3及びステップ S4とし て示した判定を行うことにより、想定される全ての不正行為を未然に防止することが可 能とされる。このとき、購入商品収納カート 10は、スピーカ 56を介してアラームを出力 するのではなぐ当該不正行為を検知した管理サーバ 150から送信された固定音声 又はオペレータの音声を通信部 57を介して受信し、スピーカ 56を介して当該音声を 出力するようにしてもよい。 [0107] The surveillance camera system can also monitor in a dark place by using an infrared-type swing camera as the surveillance camera. [0108] When an illegal movement of the customer is detected based on the image captured by such a surveillance camera system, the purchased product storage cart 10 receives information indicating the detection via the communication unit 57. . As described above, the purchased product storage cart 10 performs all the assumed operations by performing the determinations shown in steps S3 and S4 in conjunction with the management server 150 that analyzes the images captured by the surveillance camera system. It is possible to prevent fraudulent acts. At this time, the purchased product storage cart 10 receives, via the communication unit 57, the fixed voice or the voice of the operator transmitted from the management server 150 that has detected the fraudulent activity, instead of outputting an alarm via the speaker 56. Alternatively, the sound may be output via the speaker 56.
[0109] また、購入商品収納カート 10は、当該不正行為が検知されていない場合には、ス テツプ S8へと処理を移行し、計量器 53によって収納部 11に収納されて!、る商品の 総重量の変化を検知することにより、当該収納部 11に収納されたある商品 GDが顧 客によって戻されたか否かを CPU51によって判定する。すなわち、このステップ S8 は、ー且購入しょうとして収納部 11に収納した商品 GDを、購入しないことと思い直し た場合の対策を図るものである。  [0109] If the fraudulent activity is not detected, the purchased product storage cart 10 shifts the process to step S8 and stores the product in the storage unit 11 by the measuring device 53! By detecting a change in the total weight, the CPU 51 determines whether or not a certain product GD stored in the storage unit 11 has been returned by the customer. That is, this step S8 is to take a countermeasure in the case where the user decides not to purchase the product GD stored in the storage unit 11 for purchase.
[0110] 購入商品収納カート 10は、収納部 11に収納された商品 GDが顧客によって戻され ていないものと判定した場合には、そのままステップ S 10へと処理を移行する一方で 、収納部 11に収納された商品 GDが顧客によって戻されたものと判定した場合には、 ステップ S9において、記憶部 58に記憶している一覧リストから当該商品 GDに関する バーコード情報を消去し、ステップ S 10へと処理を移行する。このとき、購入商品収 納カート 10は、必要に応じて、 CPU51の制御のもとに、戻した商品 GDの名称等を 表示部 54の表示画面に表示させるようにしてもょ 、。  [0110] When it is determined that the product GD stored in the storage unit 11 has not been returned by the customer, the purchased product storage cart 10 proceeds to step S10, while the processing proceeds to step S10. If it is determined that the product GD stored in the storage unit 58 has been returned by the customer, the barcode information on the product GD is deleted from the list stored in the storage unit 58 in step S9, and the process proceeds to step S10. And transfer processing. At this time, the purchased merchandise cart 10 may display the name of the returned merchandise GD on the display screen of the display unit 54 under the control of the CPU 51, if necessary.
[0111] 購入商品収納カート 10は、購入しょうとする全ての商品 GDを収納部 11に収納す るまで、上述したステップ S1乃至ステップ S9の処理を繰り返し行い、ステップ S10に おいて、購入しょうとする全ての商品 GDを収納部 11に収納した場合には、図 9に示 す精算処理へと移行する。  [0111] The purchased product storage cart 10 repeats the processing of steps S1 to S9 described above until all the products GD to be purchased are stored in the storage unit 11, and requests to purchase in step S10. When all the products GD to be stored are stored in the storage unit 11, the process shifts to a settlement process shown in FIG.
[0112] レジスタシステムにおいては、精算処理を行う場合には、図 9に示すように、ステツ プ S 11において、顧客が購入商品収納カート 10をレジスタ 20における輸送機構 25 に載置し、ステップ S12において、レジスタ 20における精算要求検出部 103によって 載置された旨が検出されると、精算処理を開始する。 In the cash register system, when performing the settlement process, as shown in FIG. 9, in step S 11, the customer places the purchased goods storage cart 10 in the transport mechanism 25 in the cash register 20. When the settlement request detecting unit 103 in the register 20 detects that the settlement is performed in Step S12, the settlement process is started.
[0113] これに応じて、レジスタ 20は、ステップ S 13において、輸送機構 22を駆動して所定 の場所まで購入商品収納カート 10を輸送し、ステップ S14において、ローカル通信 部 105を介して当該購入商品収納カート 10における通信部 57と通信を行い、当該 購入商品収納カート 10における収納部 11に収納されている商品 GDの一覧リストを 受信する。 [0113] In response to this, in step S13, the register 20 drives the transport mechanism 22 to transport the purchased product storage cart 10 to a predetermined location, and in step S14, the purchase It communicates with the communication unit 57 of the product storage cart 10 and receives a list of the products GD stored in the storage unit 11 of the purchased product storage cart 10.
[0114] 続いて、レジスタ 20は、ステップ S 15において、ローカル通信部 105を介して受信 した一覧リストに基づいて、 CPU101によって精算金額を算出し、ステップ S16にお いて、表示部 107の表示画面に購入明細等の各種情報を表示する。  [0114] Subsequently, the register 20 calculates the settlement amount by the CPU 101 based on the list received via the local communication unit 105 in step S15, and displays the display screen of the display unit 107 in step S16. Display various information such as purchase details.
[0115] そして、レジスタ 20は、ステップ S17において、表示部 107の表示画面に表示され た情報を確認した顧客が所持する決済用カードをカードリーダ 102によって読み取る ことにより、当該決済用カードによる決済処理を行い、この決済処理が終了すると、ス テツプ S18において、印刷部 109によってレシートを発行し、一連の処理を終了する  [0115] Then, in step S17, the register 20 reads the payment card possessed by the customer, which has confirmed the information displayed on the display screen of the display unit 107, with the card reader 102, thereby performing the payment processing using the payment card. When this settlement processing is completed, in step S18, a receipt is issued by the printing unit 109, and a series of processing ends.
[0116] このように、レジスタシステムにおいては、購入商品収納カート 10にバーコードリー ダ 52と計量器 53とを設け、当該購入商品収納カート 10と監視カメラシステムによって 撮像された画像の解析を行う管理サーバ 150とを連動させることにより、バーコ一ドリ ーダ 52によって商品コードを読み取ることなぐ商品を収納部 11に収納する不正行 為のみならず、バーコードリーダ 52によって商品コードを読み取った商品を収納部 1 1に収納せずに、同等重量の他の商品にすり替えて収納する不正行為をも未然に防 止することができる。 As described above, in the register system, the bar code reader 52 and the weighing device 53 are provided in the purchased merchandise storage cart 10, and the images captured by the purchased merchandise storage cart 10 and the surveillance camera system are analyzed. By linking with the management server 150, not only the illegal operation of storing the product in the storage unit 11 without reading the product code by the bar code reader 52, but also the product reading the product code by the bar code reader 52 can be performed. It is also possible to prevent fraudulent acts of replacing the product with another product of the same weight without storing it in the storage section 11.
[0117] なお、購入商品収納カート 10における計量器 53は、所定の精度を保持するために 補償機能が必要とされることはいうまでもないが、この精度に影響を及ぼす因子とし ては、特にいわゆる背景雑音があり、これを除去することが重要とされる。しかしなが ら、購入商品収納カート 10は、計量器 53とともにバーコードリーダ 52を設け、これら を連動させることから、高価なフィルタリング手段を設けることなぐ背景雑音を除去す ることがでさる。 [0118] また、レジスタシステムにおいては、購入商品収納カート 10にバーコードリーダ 52と 計量器 53とを設けることにより、レジスタ 20を操作するオペレータを不要とし、精算時 間及び人件費の削減を図ることができることはいうまでもない。 [0117] It is needless to say that the weighing device 53 in the purchased product storage cart 10 needs a compensation function to maintain a predetermined accuracy. In particular, there is so-called background noise, and it is important to remove it. However, since the purchased product storage cart 10 is provided with the barcode reader 52 together with the weighing device 53 and works in conjunction with each other, it is possible to remove background noise without providing expensive filtering means. In the cash register system, the bar code reader 52 and the weighing device 53 are provided in the shopping cart 10 so that an operator who operates the cash register 20 becomes unnecessary, thereby reducing the settlement time and labor cost. It goes without saying that it can be done.
[0119] なお、本発明は、上述した実施の形態に限定されるものではない。例えば、上述し た実施の形態では、決済処理の終了後については、何ら説明を行っていないが、本 発明は、購入商品収納カート 10における収納部 11から商品 GDを取り出して運搬す ることを容易とするために、収納部 11に収納されて 、る商品 GDを自動的に梱包する 所定の自動梱包手段を当該購入商品収納カート 10に設けるようにしてもよい。  [0119] The present invention is not limited to the above-described embodiment. For example, in the above-described embodiment, after the settlement processing is completed, no description is given.However, the present invention describes that the commodity GD is taken out from the storage unit 11 of the purchased commodity storage cart 10 and transported. For ease, a predetermined automatic packing means for automatically packing the merchandise GD stored in the storage section 11 may be provided in the purchased merchandise storage cart 10.
[0120] また、上述した実施の形態では、カードリーダ 102による決済用カードを用いた決 済処理を行うものとして説明したが、本発明は、例えば顧客が所持する携帯電話機 等の所定の携帯型端末を用いた決済処理を行うようにしてもょ 、。  [0120] Further, in the above-described embodiment, the description has been made assuming that the settlement process is performed using the payment card by the card reader 102. Payment processing using a terminal may be performed.
[0121] さらに、本発明は、購入商品収納カート 10における計量器 53として、いわゆる AI ( Artificial Intelligence)機能による疑似センシングを行うものを用いることにより、不正 行為の検知をより高精度に行うことが可能となる。  [0121] Furthermore, according to the present invention, by using a weighing device 53 in the purchased product storage cart 10 that performs pseudo-sensing by a so-called AI (Artificial Intelligence) function, it is possible to detect fraudulent activity with higher accuracy. It becomes possible.
[0122] さらにまた、上述した実施の形態では、購入商品収納カート 10と店舗に設けられた 監視カメラシステムによって撮像された画像の解析を行う管理サーバ 150との連動を 図ることにより、従来では防止することが不可能であった不正行為を検知するものとし て説明したが、本発明は、いわゆる RFID (Radio Frequency Identification)の仕組み を導入し、バーコードの代わりに、 IC (Integrated Circuit)チップを用いて構成される タグを媒体として商品に付すことにより、当該不正行為を検知するようにしてもよい。  [0122] Furthermore, in the above-described embodiment, by preventing the purchase merchandise storage cart 10 from interlocking with the management server 150 that analyzes the image captured by the surveillance camera system provided in the store, the conventional prevention is achieved. Although it has been described as detecting fraudulent activities that were impossible to perform, the present invention introduces a so-called RFID (Radio Frequency Identification) mechanism, in which an IC (Integrated Circuit) chip is used instead of a barcode. The tag may be attached to the product as a medium to detect the fraud.
[0123] 以下、このようなレジスタシステムについて簡単に説明する。  [0123] Hereinafter, such a register system will be briefly described.
[0124] すなわち、この RFIDの仕組みを導入したレジスタシステムにお!/、ては、購入商品 収納カート 10におけるバーコードリーダ 52の代わりに、少なくとも商品を識別するた めの商品コードと当該商品の重量とを示す情報が記録され且つ通信機能を有するタ グと通信を行う機能を設ける。  [0124] That is, in a register system incorporating this RFID mechanism, instead of the barcode reader 52 in the purchased product storage cart 10, at least a product code for identifying the product and a A function to communicate with a tag that records information indicating weight and has a communication function is provided.
[0125] そして、購入商品収納カート 10は、先に図 8に示したステップ S 1において、顧客が 収納部 11に商品を収納する際に、当該商品に付されたタグとの間で通信を行うこと によって当該商品の商品コード及び重量を示す情報を読み取るとともに、ステップ S2 において、計量器 53による当該商品の重量を計量を行い、ステップ S3において、タ グとの通信によって取得された重量情報と、計量器 53によって計量された重量情報 とを CPU51によって比較し、これら重量情報が一致した力否かを判定することにより 、商品コードを読み取ることなぐ商品を収納部 11に収納した不正行為を摘発する。 [0125] Then, in step S1 shown in FIG. 8, when the customer stores the product in the storage unit 11, the purchased product storage cart 10 communicates with the tag attached to the product. By doing so, the product code and the information indicating the weight of the product are read, and at step S2 In step S3, the weight of the product is weighed by the weighing device 53, and in step S3, the CPU 51 compares the weight information obtained by communicating with the tag with the weight information weighed by the weighing device 53. By judging whether the information has the same strength or not, fraudulent acts of storing the product in the storage unit 11 without reading the product code are detected.
[0126] 一方、購入商品収納カート 10は、商品コードを読み取った商品を収納部 11に収納 せずに、同等重量の他の商品にすり替えて収納する不正行為を摘発するために、所 定の時間間隔をもって、収納部 11に収納されて ヽる全ての商品にそれぞれ付されて いるタグとの間で通信を行うことにより、商品のすり替わりを検知する。すなわち、購入 商品収納カート 10は、最初に収納部 11に商品を収納する際に読み取って記憶部 5 8に記憶している情報と、所定時間後に読み取った情報とを CPU51によって比較し 、これら情報が一致したか否かを判定することにより、商品コードを読み取った商品を 収納部 11に収納せずに、同等重量の他の商品にすり替えて収納する不正行為を摘 発する。 [0126] On the other hand, the purchased product storage cart 10 is designed to detect fraudulent misconduct in which the product whose code is read is not stored in the storage unit 11 but is replaced with another product of the same weight and stored. By performing communication with the tags attached to all the products stored in the storage unit 11 at time intervals, the switching of the products is detected. That is, the purchased product storage cart 10 compares the information read and stored in the storage unit 58 when the product is first stored in the storage unit 11 and the information read after a predetermined time by the CPU 51, and the CPU 51 compares these information. By judging whether or not they match, it detects a fraudulent act of not storing the product whose product code is read in the storage unit 11 but replacing it with another product of the same weight and storing it.
[0127] このように、レジスタシステムにおいては、 RFIDの仕組みを導入することにより、別 途監視カメラシステムを設ける必要がなぐコストの低減を図りつつ、不正行為の検知 を高精度に行うことができる。また、このレジスタシステムにおいては、顧客が購入商 品収納カート 10における収納部 11に商品を収納する際に、バーコードリーダ 52に バーコードを力ざす動作を行う必要がないことから、当該動作を忘却したことに起因 する誤操作をなくすことができ、顧客に対して極めて高い利便を提供することができ る。  [0127] As described above, in the register system, by introducing the RFID mechanism, it is possible to detect fraudulent acts with high accuracy while reducing the cost without having to provide a separate surveillance camera system. . In addition, in this register system, when the customer stores a product in the storage section 11 of the purchased product storage cart 10, it is not necessary to perform an operation of forcing a barcode on the barcode reader 52. Erroneous operation due to forgetting can be eliminated, and extremely high convenience can be provided to customers.
[0128] 勿論、レジスタシステムにおいては、バーコードと RFIDとを組み合わせてもよぐこ れにより、従来では想定できな 、極めて優れたシステムを実現することができる。  [0128] Of course, in a register system, a barcode and an RFID can be combined, thereby realizing an extremely excellent system that cannot be assumed conventionally.
[0129] このように、本発明は、その趣旨を逸脱しない範囲で適宜変更が可能であることは いうまでもない。  [0129] As described above, it goes without saying that the present invention can be appropriately changed without departing from the spirit of the present invention.

Claims

請求の範囲 The scope of the claims
[1] 商品を購入しょうとする顧客が所持して店舗内を運搬する購入商品収納カートであ つて、  [1] A shopping cart for goods purchased and carried by customers who want to purchase goods,
上記商品を収納する収納部と、  A storage unit for storing the above products,
当該商品に付される所定の媒体であり、少なくとも上記商品を識別するための商品 コードと当該商品の重量とを示す情報が記録された媒体から、商品コード及び重量 情報を読み取る読み取り手段と、  Reading means for reading a product code and weight information from a medium which is a predetermined medium attached to the product and at least a product code for identifying the product and information indicating the weight of the product are recorded;
上記収納部に収納された商品の重量を計量する計量手段と、  Weighing means for weighing the goods stored in the storage unit,
上記読み取り手段によって読み取られた重量情報と、上記計量手段によって計量 された重量情報とに基づいて、当該商品が上記収納部に正当な行為のもとに収納さ れたか否かを判定し、当該商品が上記収納部に不正な行為のもとに収納されたもの と判定した場合には、所定のアラームを出力させる制御手段と、  Based on the weight information read by the reading means and the weight information weighed by the weighing means, it is determined whether or not the product has been stored in the storage section under a legitimate act. Control means for outputting a predetermined alarm when it is determined that the product has been stored in the storage unit under an unauthorized act;
店舗に設けられた監視カメラシステムによって撮像された画像の解析に基づく上記 顧客の不正な動きが検知された旨を示す情報を受信する通信手段とを備え、 上記制御手段は、上記通信手段を介して上記顧客の不正な動きが検知された旨を 示す情報を受信した場合には、上記アラームを出力させること  Communication means for receiving information indicating that the unauthorized movement of the customer has been detected based on the analysis of the image taken by the surveillance camera system provided in the store; and If information indicating that unauthorized movement of the customer has been detected is received, the above alarm should be output.
を特徴とする購入商品収納カート。  A cart for storing purchased products.
[2] 上記制御手段は、上記読み取り手段によって読み取った商品コード及び重量情報 を一覧リストとして所定の記憶手段に記憶させること  [2] The control means stores the commodity code and the weight information read by the reading means in a predetermined storage means as a list.
を特徴とする請求の範囲第 1項記載の購入商品収納カート。  The cart for storing purchased goods according to claim 1, characterized in that:
[3] 上記制御手段は、上記計量手段によって検知された上記収納部に収納されている 商品の総重量の変化に基づいて、当該収納部に収納された商品が戻された力否か を判定すること [3] The control means determines, based on the change in the total weight of the goods stored in the storage part detected by the weighing means, whether or not the force stored in the storage part is returned. To do
を特徴とする請求の範囲第 2項記載の購入商品収納カート。  The cart for storing purchased goods according to claim 2, characterized in that:
[4] 上記制御手段は、上記収納部に収納された商品が戻されたものと判定した場合に は、上記記憶手段に記憶している一覧リストから当該商品に関する商品コード及び 重量情報を消去すること [4] When the control unit determines that the product stored in the storage unit has been returned, the control unit deletes the product code and weight information related to the product from the list stored in the storage unit. thing
を特徴とする請求の範囲第 3項記載の購入商品収納カート。 The cart for storing purchased goods according to claim 3, characterized in that:
[5] 上記制御手段は、上記読み取り手段によって上記媒体から商品コード及び重量情 報を読み取ることができない場合には、所定の操作手段を介して当該商品に固有の 情報が入力されるのに応じて、上記読み取り手段によって商品コード及び重量情報 を読み取った状態と同一の状態に遷移すること [5] If the reading means cannot read the product code and the weight information from the medium, the control means responds to input of information specific to the product via predetermined operating means. Transit to the same state as the product code and weight information read by the reading means
を特徴とする請求の範囲第 1項記載の購入商品収納カート。  The cart for storing purchased goods according to claim 1, characterized in that:
[6] 上記制御手段は、上記読み取り手段によって上記媒体から商品コード及び重量情 報を読み取ることができな 、場合には、所定の管理サーバから送信されたイネーブ ル信号に基づいて、上記読み取り手段によって商品コード及び重量情報を読み取つ た状態と同一の状態に遷移すること  [6] In the case where the control means cannot read the commodity code and the weight information from the medium by the reading means, in the case where the reading means does not allow the reading means to read the product code and the weight information from the medium, Transition to the same state as when the product code and weight information are read
を特徴とする請求の範囲第 1項記載の購入商品収納カート。  The cart for storing purchased goods according to claim 1, characterized in that:
[7] 少なくとも商品名と価格と商品コードとを対応付けた商品データベースを記憶する 記憶手段を備え、  [7] At least a storage means for storing a product database in which a product name, a price, and a product code are associated with each other,
上記制御手段は、所定の管理サーバから送信される信号に基づいて、上記記憶手 段に記憶している商品データベースを書き換えること  The control means rewrites a product database stored in the storage means based on a signal transmitted from a predetermined management server.
を特徴とする請求の範囲第 1項記載の購入商品収納カート。  The cart for storing purchased goods according to claim 1, characterized in that:
[8] 上記制御手段は、店舗にて販売している商品のリストを所定の表示手段に表示さ せ、操作手段を介して当該リストの中から所望の商品が選択されると、店舗内におい て当該商品が陳列されている場所と現在地とを上記表示手段に表示させること を特徴とする請求の範囲第 1項記載の購入商品収納カート。 [8] The control means causes a predetermined display means to display a list of products sold in the store, and when a desired product is selected from the list via the operation means, the control means displays the list in the store. 2. The cart for storing purchased goods according to claim 1, wherein the display means displays the place where the goods are displayed and the current location.
[9] 上記収納部収納部に収納されている商品を自動的に梱包する所定の自動梱包手 段を備免ること [9] Prescribed automatic packing means for automatically packing products stored in the storage section
を特徴とする請求の範囲第 1項乃至請求の範囲第 8項のうちいずれ力 1項記載の 購入商品収納カート。  The purchased goods storage cart according to any one of claims 1 to 8, characterized in that:
[10] 上記媒体は、バーコードであり、 [10] The medium is a barcode,
上記読み取り手段は、上記顧客が上記収納部に商品を収納する際に、当該商品 に付された上記バーコードをかざすことによって商品コード及び重量情報を読み取る ものであること  The reading means reads the product code and the weight information by holding the bar code attached to the product when the customer stores the product in the storage unit.
を特徴とする請求の範囲第 1項乃至請求の範囲第 9項のうちいずれ力 1項記載の 購入商品収納カート。 Any one of claims 1 to 9 Purchased goods storage cart.
[11] 上記媒体は、通信機能を有するタグであり、  [11] The medium is a tag having a communication function,
上記読み取り手段は、上記顧客が上記収納部に商品を収納する際に、当該商品 に付された上記タグとの間で通信を行うことによって商品コード及び重量情報を読み 取るものであること  The reading means reads the product code and the weight information by communicating with the tag attached to the product when the customer stores the product in the storage unit.
を特徴とする請求の範囲第 1項乃至請求の範囲第 9項のうちいずれ力 1項記載の 購入商品収納カート。  The cart for storing purchased goods according to any one of claims 1 to 9, characterized in that:
[12] 商品を購入しょうとする顧客が所持して店舗内を運搬する購入商品収納カートであ つて、  [12] A cart for storing purchased goods carried by a customer who wants to purchase goods in the store,
上記商品を収納する収納部と、  A storage unit for storing the above products,
当該商品に付される所定の媒体であり、少なくとも上記商品を識別するための商品 コードと当該商品の重量とを示す情報が記録され且つ通信機能を有する媒体から、 商品コード及び重量情報を読み取る読み取り手段と、  Reading a product code and weight information from a medium having at least a product code for identifying the product and a weight indicating the weight of the product, which is a predetermined medium attached to the product and having a communication function; Means,
上記収納部に収納された商品の重量を計量する計量手段と、  Weighing means for weighing the goods stored in the storage unit,
上記読み取り手段によって読み取られた重量情報と、上記計量手段によって計量 された重量情報とに基づいて、当該商品が上記収納部に正当な行為のもとに収納さ れたか否かを判定し、当該商品が上記収納部に不正な行為のもとに収納されたもの と判定した場合には、所定のアラームを出力させる制御手段とを備え、  Based on the weight information read by the reading means and the weight information weighed by the weighing means, it is determined whether or not the product has been stored in the storage section under a legitimate act. Control means for outputting a predetermined alarm when it is determined that the product is stored in the storage unit under an illegal act;
上記読み取り手段は、所定の時間間隔をもって、上記収納部に収納されている全 ての商品にそれぞれ付されて ヽる媒体との間で通信を行 、、  The reading means communicates at predetermined time intervals with the media attached to all the products stored in the storage unit, and
上記制御手段は、上記収納部に商品を収納する際に上記読み取り手段によって 読み取って所定の記憶手段に記憶されている情報と、上記読み取り手段によって所 定時間後に読み取った情報とに基づいて、上記アラームを出力させること  The control means, based on the information read by the reading means and stored in the predetermined storage means when the product is stored in the storage section and the information read after a predetermined time by the reading means, To output an alarm
を特徴とする購入商品収納カート。  A cart for storing purchased products.
[13] 商品を購入しょうとする顧客が所持して店舗内を運搬する購入商品収納カートと、 上記購入商品収納カートに収納されている商品の精算を行うために店舗に設けら れるレジスタとを備え、 [13] A shopping cart that carries a purchased product carried by a customer who wants to purchase a product, and a register provided at the store to settle the product stored in the shopping cart. Prepare,
上記購入商品収納カートは、 上記商品を収納する収納部と、 The above-mentioned purchased product storage cart is A storage unit for storing the above products,
当該商品に付される所定の媒体であり、少なくとも上記商品を識別するための商品 コードと当該商品の重量とを示す情報が記録された媒体から、商品コード及び重量 情報を読み取る読み取り手段と、  Reading means for reading a product code and weight information from a medium which is a predetermined medium attached to the product and at least a product code for identifying the product and information indicating the weight of the product are recorded;
上記収納部に収納された商品の重量を計量する計量手段と、  Weighing means for weighing the goods stored in the storage unit,
上記読み取り手段によって読み取られた重量情報と、上記計量手段によって計量 された重量情報とに基づいて、当該商品が上記収納部に正当な行為のもとに収納さ れたか否かを判定し、当該商品が上記収納部に不正な行為のもとに収納されたもの と判定した場合には、所定のアラームを出力させる制御手段と、  Based on the weight information read by the reading means and the weight information weighed by the weighing means, it is determined whether or not the product has been stored in the storage section under a legitimate act. Control means for outputting a predetermined alarm when it is determined that the product has been stored in the storage unit under an unauthorized act;
店舗に設けられた監視カメラシステムによって撮像された画像の解析に基づく上記 顧客の不正な動きが検知された旨を示す情報を受信する通信手段とを備え、 上記制御手段は、上記通信手段を介して上記顧客の不正な動きが検知された旨を 示す情報を受信した場合には、上記アラームを出力させること  Communication means for receiving information indicating that the unauthorized movement of the customer has been detected based on the analysis of the image taken by the surveillance camera system provided in the store; and If information indicating that unauthorized movement of the customer has been detected is received, the above alarm should be output.
を特徴とするレジスタシステム。  A register system characterized by the above-mentioned.
商品を購入しょうとする顧客が所持して店舗内を運搬する購入商品収納カートと、 上記購入商品収納カートに収納されている商品の精算を行うために店舗に設けら れるレジスタとを備え、  A shopping cart that is carried by the customer who wants to purchase the goods and transports the inside of the store; and a register provided in the store to settle the goods stored in the shopping cart.
上記購入商品収納カートは、  The above-mentioned purchased product storage cart is
上記商品を収納する収納部と、  A storage unit for storing the above products,
当該商品に付される所定の媒体であり、少なくとも上記商品を識別するための商品 コードと当該商品の重量とを示す情報が記録され且つ通信機能を有する媒体から、 商品コード及び重量情報を読み取る読み取り手段と、  Reading a product code and weight information from a medium having at least a product code for identifying the product and the weight of the product and having a communication function, which is a predetermined medium attached to the product; Means,
上記収納部に収納された商品の重量を計量する計量手段と、  Weighing means for weighing the goods stored in the storage unit,
上記読み取り手段によって読み取られた重量情報と、上記計量手段によって計量 された重量情報とに基づいて、当該商品が上記収納部に正当な行為のもとに収納さ れたか否かを判定し、当該商品が上記収納部に不正な行為のもとに収納されたもの と判定した場合には、所定のアラームを出力させる制御手段とを備え、  Based on the weight information read by the reading means and the weight information weighed by the weighing means, it is determined whether or not the product has been stored in the storage section under a legitimate act. Control means for outputting a predetermined alarm when it is determined that the product is stored in the storage unit under an illegal act;
上記読み取り手段は、所定の時間間隔をもって、上記収納部に収納されている全 ての商品にそれぞれ付されて 、る媒体との間で通信を行レ、、 上記制御手段は、上記収納部に商品を収納する際に上記読み取り手段によって 読み取って所定の記憶手段に記憶されている情報と、上記読み取り手段によって所 定時間後に読み取った情報とに基づいて、上記アラームを出力させること The reading unit is configured to read all of the storage units stored in the storage unit at predetermined time intervals. The communication means communicates with a medium attached to each of the products, and the control means is read by the reading means and stored in a predetermined storage means when storing the goods in the storage section. Output the alarm based on the read information and the information read after a predetermined time by the reading means.
を特徴とするレジスタシステム。  A register system characterized by the above-mentioned.
PCT/JP2004/014944 2003-10-16 2004-10-08 Shopping cart and register system WO2005038733A1 (en)

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