WO2004001643A1 - Notification system and notification adapter - Google Patents

Abstract

A notification system and a notification adapter capable of significantly reducing a contractor (customer) load when making an emergency contact to an insurance reception organization and enabling the contractor to rapidly contact to the insurance organization if an emergency arises. A management device (2) of an insurance reception organization and a terminal device (3) having the communication function are provided in such a manner that they can be connected via a network (5). The terminal device (3) has automatic transmission means (31) for automatically specifying the management device as the transmission destination and making a call when a detachable notification adapter (4) is mounted on a mounting portion of the terminal device (3). The management device (2) has notification means (21) for making contact to a necessary organization such as a police station and a repair service station when a cleaning up after an incident is required according to the content of the notification.

Description

 Specification

Report system and report adapter

 The present invention relates to a technical field of a system and a device related to a report to a reception agency regarding insurance such as a call center. Background art

 Traditionally, insurance companies often operate a call center, etc., as an organization that accepts calls from customers who have made insurance contracts. As a technology for such a receiving organization, Patent Literature 1 PCT International Publication Number (WO 01/09784) responds to a call to a call center by an operator, and reports or inquiries from a contractor. In addition, it states that when various requests are made, the processing will be performed promptly. For example, if a car insurance contractor has an emergency such as a car accident or a breakdown, if you call him at Cole Sen, you will not only report accidents for insurance claims, but also You can also get advice on how to deal with it, arrange for a tow truck or repair company, or request a person to be in charge of a damage investigation.

 For this reason, the telephone number of such a call center is notified to the contractor in advance and its use is recommended, and the insurance contractor should call the call center first if something related to insurance occurs. Try.

In general, it is not common for a contractor to call such a call center, so it is necessary to look up the insurance company's pamphlet and look up the telephone number at the stage of calling. Was. However, at the scene of a traffic accident, policyholders are often in a hurry, so it is troublesome to find the phone number of the insurance company, and even if the phone number is stored in the memory of the mobile phone, Takes time to operate In some cases, the contractor often felt inconvenienced.

 Also, if the telephone number was not known and the insurance company could not be contacted or the contact was delayed, the call center could not receive advice, which could be disadvantageous in later rounds of negotiations. For example, if you forget to report to the police and decide to do so later, on-site verification will be delayed, and as a result, situational evidence (tire marks, debris, etc.) will be lost, and there will be cases where you will be disadvantaged. In some cases, not knowing the contact information of the accident partner or securing witnesses to testify the situation may affect the payment of insurance claims. Thus, at the scene of the accident, it was extremely important that the contractor, the party involved in the accident, get upset and forget about what to do, so contacting the call center for proper advice was crucial.

 In view of such problems, the present invention can greatly reduce the burden of operation of the contractor (customer) when making an emergency call to the insurance reception agency, and can promptly report even in an emergency. The purpose is to provide a reporting system and a reporting adapter. Disclosure of the invention

 In order to solve the above problems, the notification system of the present invention employs the following means.

 That is, in the present invention, the management device of the insurance receiving agency and the terminal device having a call function are provided so as to be connectable via a network, and a detachable reporting adapter is provided at the connection port of the terminal device. When installed, automatic transmission means for automatically specifying the management device as a destination and making a call is provided, and the management device requires post-processing according to the content of the report from the terminal device In such cases, there will be a notification processing means to contact the processing organization such as police and repair companies.

According to this method, when the reporting adapter is attached to the terminal device, a call is automatically sent from the terminal device to the management device, and post-processing to the processing organization in accordance with the content of the report ascertained from the telephone call. If a processing request is required, The processing unit communicates with the processing organization.

 Further, the present invention is characterized in that, in the notification system, the automatic transmission means of the terminal device transmits a telephone call by acquiring the telephone number of the management device stored in the notification adapter by mounting.

 In this means, since the telephone number of the management device is stored in the notification adapter, there is no need to store the telephone number of the management device in the terminal device, and any terminal device can be used.

 Further, in the present invention, in the notification system, the terminal device is provided with identification information transmitting means for transmitting identification information stored in the notification adapter to the management device when the notification adapter is attached. I do.

 According to this means, the management device can identify the contractor who has notified the management device using the notification adapter, based on the identification information.

 According to the present invention, in the reporting system, the identification information transmitting means transmits personal information such as the name of the holder of the reporting adapter and the insurance policy number contracted by the holder as the identification information. Features.

 According to this method, the management device receives the personal information already stored in the notification adapter from the terminal device, and therefore can immediately identify the contracting party who has sent the notification.

 Further, in the present invention, in the notification system, the terminal device includes transmission confirmation display means for displaying a screen for prompting a confirmation operation of a transmission intention when transmitting information to the management device, and the transmission confirmation display means includes a terminal. It is executed when the identification information is transmitted from the device to the management device.

 According to this method, since the identification information is private information, if it is unconditionally transmitted to the management device, it may cause inconvenience to the contracting party who reported it. Confirmation is performed.

 Further, in the present invention, in the notification system, the terminal device is provided with position information transmitting means for transmitting the position information of the terminal device to the management device when the notification adapter is attached.

With this method, the location information of the reporting terminal device is grasped by the management device. Can be used for post-processing.

 Further, according to the present invention, in the notification system, the transmission confirmation display means of the terminal device is also executed when transmitting the location information from the terminal device to the management device.

 In this method, since the location information is also private information, if it is unconditionally transmitted to the management device, it may cause inconvenience to the contracting party who reported it. Confirmation is performed.

 Further, in the present invention, in the notification system, the terminal device is provided with sub-transmission means for designating a destination other than the management device as a transmission destination, and the sub-transmission means is used to attach a reporting adapter to a connection port of the terminal device. It is characterized in that it is executed in place of the automatic transmission means by adding a predetermined operation.

 In this means, in addition to the destination automatically transmitted by the automatic transmission means, it is possible to transmit to the other destinations by the sub-transmission means. The auxiliary transmission means and the automatic transmission means can be selectively used depending on whether or not a predetermined operation is added to the operation of attaching the notification adapter to the connection port of the terminal device. That is, when a predetermined operation is added, the automatic transmission means is disabled and the sub-transmission means is executed, and when the predetermined operation is not added, the automatic transmission means is executed as usual.

 Also, in the present invention, in the notification system, the secondary transmission means operates the button of the terminal device within a predetermined time after the notification adapter is attached, and thereby operates other than the management device stored in the notification adapter. It is characterized by acquiring the destination of the call and executing the call.

In this means, a simple operation called a button operation is applied as a predetermined operation. If this button operation is performed within a predetermined time after the notification adapter is attached, the automatic transmission means is invalidated and the sub-transmission means is disabled. Is executed. According to the present invention, in the notification system, one or a plurality of destinations can be set in the sub-transmission means, and when a plurality of destinations are set, the destination is selected by changing a button of a terminal device operated. It is characterized by being performed. With this means, the destination can be changed according to the selected button by operating the button that is executed as a predetermined operation after the notification adapter is attached.

 Further, the present invention is characterized in that, in the notification system, the destination of the sub-transmission means is selected from a telephone number, a URL, and an e-mail address.

 In this method, you can make a call to a specific party other than the receiving organization using the secondary transmission means, connect to any Web page by specifying the URL (Unifom rm Resource Locator), or send e-mail to the specific party Or can be sent.

 Further, in order to solve the above-mentioned problems, the reporting adapter of the present invention employs the following means.

 That is, in the present invention, a connection unit that detachably connects to a terminal device having a call function, a storage unit that stores a telephone number of a reception organization related to insurance, A transmission instruction unit for automatically transmitting a call to the receiving organization is provided.

 In this method, the information is usually stored separately from the terminal device, but when it is necessary to report to the receiving organization, the report is attached to the terminal device by the connection unit and stored in the storage unit. The telephone number of the accepting institution is transmitted to the terminal via the connection unit, and the terminal instructs to automatically call the accepting institution.

 Further, according to the present invention, the notification adapter is characterized in that a display unit for displaying, for example, that transmission to the receiving organization can be automatically performed is provided so as to be visible.

 By this means, by looking at the display unit, it can be attached to the terminal device without error even in an emergency. On the display unit, in addition to the fact that transmission is possible dynamically, the orientation and method of attachment, an advertisement, and the like may be displayed.

Further, the present invention is characterized in that the notification adapter is provided with a holder portion for carrying. With this method, in case of encountering a car accident or breakdown and notifying the receiving organization, the holder is always attached to the terminal device by a holder or attached to the inside of a vehicle such as a car and carried, so that it can be used in emergency situations. Can be immediately removed and attached to the terminal device.

 Also, in the present invention, in the notification adapter, the storage unit stores the other destinations in addition to the receiving organization, and when a predetermined operation is added to the attachment to the terminal device, the transmission instruction unit receives the destination from the terminal device. In place of the call to the institution, the terminal device instructs a call to another call destination.

 In this means, the transmission instruction unit normally instructs the terminal device to make a call to the receiving organization, but when a predetermined operation is performed in addition to the attachment to the terminal device, the instruction is invalidated, and the storage unit is disabled. The terminal device is instructed to make a call to the other call destinations stored in the terminal. BRIEF DESCRIPTION OF THE FIGURES

FIG. 1 is a conceptual diagram of the notification system according to the embodiment (1).

FIG. 2 is a configuration diagram of the notification system according to the embodiment (1).

FIG. 3 is a flowchart of the operation of the notification system according to the embodiment (1).

FIG. 4 is a flowchart of the operation of the notification system according to the embodiment (1).

FIG. 5 is an external view of the terminal device and the notification adapter of the embodiment (1). FIG. 6 is an external view of the notification adapter according to the embodiment (2).

FIG. 7 is a block diagram of the reporting adapter according to the embodiment (2).

FIG. 8 is an external view of an application example of the notification adapter according to the embodiment (2). FIG. 9 is a configuration diagram of the notification system according to the embodiment (3).

FIG. 10 is a flowchart of the operation of the notification system according to the embodiment (3). BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, embodiments of the notification system of the present invention will be described with reference to the drawings. Fig. 1 is a conceptual diagram of the reporting system of the embodiment (1), Fig. 2 is a block diagram of the reporting system of the embodiment (1), and Figs. 3 and 4 show the operation of the reporting system of the embodiment (1). FIG. 5 is a flow chart, and FIG. 5 is an external view of the terminal device and the notification adapter according to the embodiment (1).

 In the notification system 1 of the embodiment (1), a management device 2 of a reception organization relating to insurance and a terminal device 3 having a call function are provided so as to be connectable via a network 5.

 The following explanation is based on the case where the insurance is applied to the business of automobile insurance, which is one of the non-life insurances.However, it applies to non-life insurance such as fire insurance and accident insurance and non-life insurance. May be applied. In addition, the insurance receiving agency is referred to here as the call center. The terminal device 3 has, as basic functions, a call function, a communication function, an input function, an output function, a storage function, a position information detection function, a connection function with an external device, and the like. The input function is a voice recognition microphone, button, etc., and the output function is a display screen such as an LCD or a speaker. The storage function is composed of a CPU and the like. The location information detection function can be applied singly or in combination with GPS (global Possi t i o i n i n i ng S y s s tem: global aeronautical positioning system), a system using a PHS or a base station of a mobile phone, and the like. The connection function with the external device is established by attaching a charger or an arbitrary device to a connection port 35 provided in the terminal device 3. The terminal device 3 is, specifically, a mobile phone or a PHS, but may be a personal digital assistant (PDA), a car navigation device, a game machine, or the like as long as a call function can be added. The terminal device 3 is an arbitrary terminal device used by a contractor (customer) who has an insurance contract with an insurance company.

The management device 2 is a device having, as basic functions, an input function, an output function, a call function, a communication function, a storage function, a calculation function, a control function, and the like. Input functions include, for example, a touch panel, keyboard, mouse, button, voice recognition microphone, etc. Output functions include, for example, LCD, CRT, A speaker or the like can be applied. In some cases, the communication function is performed by e-mail via the Internet using a modem or the like. The storage function, arithmetic function, control function, etc. are composed of a CPU. The management device 2 is specifically a convenience store, and may be configured by combining a plurality of computers, or may be connected to an external storage device. The management device 2 functions as a terminal that supports the operation of the operator of the company.

 The network 5 is a network including the Internet, communication lines, wireless, wired, satellite, or other communication systems.

 First, the configuration of the terminal device 3 will be described. In the embodiment (1), a mobile phone is used as the terminal device 3 as shown in FIG. The mobile phone is provided with a connection port 35 for connecting to an external device in a part of the housing, and an electrical connection with the external device is made via the connection port 35. In the embodiment (1), as shown in FIG. 5, a small, substantially card-shaped notification adapter 4 as a whole is mounted so that the connection part 41 is inserted into the connection port 35. Connected. The connection part 41 of the notification adapter 4 is formed so as to fit into the connection port 35, so that it does not easily fall off. The connection between the notification adapter 4 and the terminal device 3 may use not only an electric signal but also an optical signal or an infrared signal.

 The terminal device 3 has an automatic transmission means 31 for automatically transmitting a call to the management device 2 when the detachable reporting adapter 4 is attached, and various information from the terminal device 3 to the management device 2. There are provided information transmission means 32 for transmission and transmission confirmation display means 33 for displaying a screen prompting a confirmation operation of transmission intention when transmitting various information from the terminal device 3 to the management device 2. ing.

The automatic transmission means 31 is activated by connecting the reporting adapter 4 to the connection function of the terminal device 3. The telephone number of the insurance company's call center is stored in advance in this reporting adapter 4, and when attached to the connection function of the terminal device 3, the stored call center is designated as the other party and automatically set. Make a call to. That is, the contractor operating the terminal device 3 By simply attaching the information adapter 4 to the terminal device 3, a call can be made to the call center without the need for button operation. In addition, since the reporting adapter 4 is attached to the reporting adapter 4 only when it is necessary to contact the call center, there is no fear of accidentally receiving a call when contact is not required. The reporting adapter 4 has been distributed in advance to policyholders who have signed insurance contracts with the insurance company.

 Further, the information transmitting means 32 includes an identification information transmitting means 3 21 and a position information transmitting means 3 22.

 The identification information transmitting means 3 2 1 transmits the identification information stored in advance in the notification adapter 4 to the management device 2. This identification information is the personal information of the contractor who holds the notification adobe. Personal information includes, but is not limited to, name, address, telephone number, emergency contact information, vehicle number, insurance policy number, license number, insurance claim account, credit card information, etc. These pieces of personal information are used for subsequent processing in the management device 2 described later.

 In this embodiment, the contractor's personal information is stored in the reporting adapter 4 as identification information, but only the ID number given by the insurance company is recorded in the reporting adapter 4 as identification information. 'I may let you know. In this case, the system is configured so that the ID number and the personal information of the contractor are stored in advance and collated in advance based on the ID number received by the management device 2 to identify the reporter. be able to.

 Also, the identification information (personal information or ID number) may be stored in the terminal device 3 in advance, and by attaching the notification adapter 4, the terminal device 3 may be activated to transmit the identification information of the terminal device 3 to the management device 2. Good.

The position information transmitting means 3 2 2 transmits the position information of the terminal device 3 obtained using the position information detecting function of the terminal device 3 to the management device 2. When the notification adapter 4 is attached to the terminal device 3, the location information detection function of the terminal device 3 is activated, and the acquisition of location information is prompted, and the location information is used as the call center management device 2 that is the destination of the call. Sent to. The transmission confirmation display means 33 is a means for confirming with the contractor in advance whether or not to transmit the above-mentioned identification information and position information to the management device 2 in advance. Since these identification information (personal information) and location information are private information of the contractor, there is a concern that the contractor may be inconvenienced when automatically transmitted to the management device 2. Neither identification information nor location information is required when making a simple inquiry about insurance to a call center. Therefore, for example, before transmitting the location information, send the location information on the screen of the terminal device 3. Is displayed, and the location information is sent to the management device 2 only when "Yes" is selected. The same applies to the transmission of the identification information.

 In the case where the reporting adapter 4 itself has a position information detecting function, the terminal device 3 does not need to have the position information detecting function. In this case, when the reporting adapter 4 is attached to the terminal device 3, the location information detecting function of the reporting adapter 4 is activated, and the location information is transmitted to the management device 2 via the terminal device 3.

 In addition, as a simplified version of the reporting adapter 4, the function of transmitting identification information and location information via the terminal device 3 is omitted, and only the function of automatically transmitting the terminal device 3 is provided. You may comprise.

 Next, the configuration of the management device 2 will be described. If post-processing is necessary for the management device 2 in accordance with the content of the report from the terminal device 3, the report processing means 21 for contacting the processing organization such as the police or a repair company, and reception from the terminal device 3 And information display means 22 for displaying the various information.

When the management device 2 receives the telephone call from the terminal device 3, the contents of the report are grasped by a call between the operator and the contractor who is the reporter. The contents reported to the call center vary, and may be merely consultation or report of an accident, which may be completed by receiving instructions from the operator, or may require various post-processing. The notification processing means 21 is configured in advance so that the processing name assumed in the management device 2 and the processing organization as a contact can be executed by operating the screen on the screen. Possible processing is , Reporting to the police, reporting to the fire department (ambulance), requesting the dispatch of a tow truck, arranging for a repair shop, dispatching a person in charge of damage investigation to the site, arranging a substitute rental car, This includes accommodation arrangements and reservation procedures for returning home by public transport. The processing partner is the processing organization. These items are displayed on the screen of the management device 2, and when the operator switches on, a call is made to the selected party (processing institution) and the wishes and requests of the contractor (reporter) are communicated. Can be This allows post-processing to be performed quickly.

 The information display means 22 displays the identification information on the screen when the identification information is transmitted from the terminal device 3 and displays the position information on the screen when the position information is transmitted. Since the identification information contains the name of the holder of the reporting adapter 4 as personal information, the operator must confirm whether or not this holder and the reporter are the same while looking at the screen. Can be. In addition, since the contact information is displayed, it can be used for sending documents and making contact at a later date. In addition, since the security number is displayed, the type of insurance contracted can be displayed in association with the security number, and consultation can be handled according to the type of insurance. In addition, since the vehicle number is also displayed, the operator can promptly contact the police when reporting. In addition, if it is necessary to pay insurance claims according to the content of the report, use the insurance claim account included in the personal information of the identification information, or settle expenses that are not covered by insurance claims For example, credit information is used. On the other hand, the position information of the terminal device 3 is used when contacting the above-mentioned police, firefighting, Let's power car, person in charge of damage investigation, Renyu power company, etc. This location information may be transferred to a processing institution (a post-processing destination) using e-mail or the like.

 The operation of the notification system 1 according to the embodiment (1) configured as described above will be described using a car accident as an example with reference to FIGS. Here, a mobile phone is used as the terminal device 3 and an approximately card-shaped adapter is used as the notification adapter 4, but the present invention is not limited to this.

First, an insurance company enters into an insurance contract with a customer, Distribute the reporting adapter 4 as part of the service. The telephone number of the call center of the insurance company is stored in advance in the notification adapter 4. At the time of distribution, the reporting adapter 4 stores the contractor's personal information as identification information. The contractor keeps the received notification adapter 4 in a car or always with him, and keeps it for emergency use.

 Then, if the contractor suddenly experiences a car accident (S101), the contractor takes out the report adapter 4 that he / she has to report to the call center. As shown in the figure, a nearby mobile phone is set as the terminal device 3 and attached to the terminal device (S102). The terminal device 3 does not necessarily have to be a terminal device held by the contractor. When it is attached, first, the transmission confirmation display means 33 outputs on the screen of the terminal device 3 a display for confirming the intention of the contractor, "Can I send identification information?" S103), if "Yes" is selected (Yes in S104), the contractor's personal information stored in the notification adapter 4 is managed by the identification information transmission means 321. It is transmitted to the device 2 (S105). Subsequently, the transmission confirmation display means 33 outputs a display on the screen of the terminal device 3 for confirming the intention of the contractor, "Can I send the location information?" (S108), If “Y es” is selected (Y es in S 109), the location information detection function of the terminal device 3 is activated by the notification adapter 4 and the acquired location information is transmitted to the location information transmitting means 3 2 2 to the management device 2 (S110). Then, immediately, the automatic transmission means 31 of the terminal device 3 is executed, and a telephone call is made to the management device 2 (S112).

In the management device 2, the information acquired from the terminal device 3 is displayed on the screen by the information display means 22. First, when identification information is transmitted, various personal information (name, address, telephone number, vehicle number, license number, securities number, etc.) included in the received identification information is displayed on the screen (S1). 0 6). Further, the insurance policy that the contractor has subscribed to is displayed based on the telephone number or the security number among the received identification information (S107). Next, location information Is received, the position information is displayed over the map screen (S111). Then, the telephone is immediately received from the terminal device 3, and the contents of the report are grasped by the operator from the telephone call with the contractor (the reporter) (S113). In addition, as described above, even if the contractor has registered the telephone number of the terminal device owned in advance with the insurance company, it is assumed that the registered terminal device may not be used when reporting to the call center. Device 2 obtains and confirms the telephone number of the caller when receiving a call from terminal device 3. Then, after the end of the call, a call is made from the management device 2 to the terminal device 3 used for the notification, if necessary.

 These operations are performed, for example, by flashing a display indicating that an emergency call has been received on the screen of the management device 2 where the operator is on standby, and operating the screen on the screen. Are displayed in a superimposed manner, and the items included in the personal information and the contents of the insurance contract linked from the phone number and the security number are displayed on one screen along with the map. Then, the operator wearing the hands-free microphone looks at the screen display and makes a call with the subscriber who made the report, so that the request of the subscriber (reporter) is obtained.

The contractor who encounters the traffic accident reports the accident situation and the degree of damage, and receives appropriate advice for post-processing from the operator. In addition, the report processing means 21 will allow the police or fire department to contact the police, arrange for a wrecker / repair factory, dispatch a person in charge of damage investigation, arrange a rental car, arrange accommodation, and make reservations for public transportation. Appropriate post-processing according to the accident is selected and promptly requested by the management device 2 (S114). At the time of request, the nearest contractor or person in charge is selected based on the location information of the terminal device 3.If the reporting adapter 4 is simply configured and the terminal device 3 does not transmit location information or identification information In this case, the operations of S103 to S111 are omitted. Also, in the above description, various types of information (identification information and location information) are transmitted before making a telephone call. The order may be changed or omitted.

 As described above, in the reporting system 1 according to the embodiment (1), the telephone can be called to the call center only by attaching the reporting adapter 4 to the terminal device 3, so that the contractor can remember the telephone number of the call center, and Sometimes it is not necessary to look up a telephone number, and you can easily reach a call center at any time. Further, since it is only necessary to attach the reporting adapter 4, the contractor (notifying party) is not bothered by the operation of the terminal device 3 in an emergency panic situation. Therefore, even a person unfamiliar with the operation of the terminal device 3 can easily use the terminal device 3. In addition, since reports to the call center are made through a call with the operator, even a contractor who has lost his / her normality after encountering an accident should promptly report or request by guiding the conversation by the operator. Can be. Also, the position information and identification information (personal information) displayed on the information display means 22 are used for accurate post-processing by supplementing the content of the report from the contractor.

 Next, as an embodiment (2) of the present invention, a reporting adapter will be described with reference to the drawings. Fig. 6 is an external view of the reporting adapter of the embodiment (2), Fig. 7 is a block diagram of the reporting adapter of the embodiment (2), and Fig. 8 is an application of the reporting adapter of the embodiment (2). It is an external view of an example.

 The reporting adapter 4 of the embodiment (2) includes a connection unit 41 for detachably connecting to the terminal device 3 having a call function, and a storage unit 4 2 1 for storing a telephone number of a receiving organization regarding insurance. And a transmission instructing unit 422 for automatically transmitting a call from the terminal device 3 to the receiving organization when the terminal device 3 is attached to the terminal device 3.

The notification adapter 4 is formed as a small, portable device, and has an almost card-like appearance as shown in FIG. The notification adapter 4 can be used for the notification system 1 of the embodiment (1), and is configured to be attached to a terminal device 3 such as a mobile phone or a PHS. At one end of the housing of the terminal device 3, a connection port 35 including an electrode 35 2 for connection with a charger is provided as shown in FIG. The connection with the external device is made. A connection terminal 351 having a recess for fitting is provided inside the connection port 35. For this reason, the connection portion 41 of the notification adapter 4 is provided with a connection terminal 411 provided with a fitting projection for fitting to the connection terminal 351 of the terminal device 3. Since the connection by the connection terminals 351 and 411 is made by male and female fitting, once they are mounted, they do not come off easily, and electrical connection is made between the terminals. In addition, since the guides 41, 32, and 53 are provided between the connection part 41 and the connection port 35 to prevent the insertion direction from being incorrect, the user can insert in the correct direction even if he is in a hurry. Note that the structure and shape of each part of the connection shown in FIG. 6 are merely examples, and the present invention is not limited to this. In addition, in case that the connection port 35 and the connection terminal 351 of the terminal device 3 are different depending on the maker or the like, a plurality of types of specifications of the connection section 41 are prepared.

 A control circuit section 42 is provided inside the notification adapter 4, and the control circuit section 42 includes the above-described storage section 42 1 and a transmission instruction section 42 2. Further, the storage unit 421 can also store the identification information of the contractor as necessary. The identification information includes the contractor's personal information (name, address, telephone number, emergency contact information, vehicle number, insurance policy number, license number, insurance money receiving account, credit card information, etc. This is not limited.) And personal information is transmitted via a network to a receiving institution (referred to as a call center) via the terminal device 3; It is conceivable that the ID number assigned in advance from the server is stored, this ID number is transmitted to the call center via the network, and the personal information to be collated with the ID number is obtained at the call center.

Further, the control circuit section 42 may have a function of activating the position information detection function of the terminal device 3 to acquire the position information and transmitting the position information to the call center from the terminal device 3 via the network. . In addition, the notification adapter 4 itself has a position information detection function, and is configured to start when the position information detection function is attached to the terminal device 3. The acquired position information is transmitted to the terminal device 3. May be transmitted to a call center via a network.

 A display unit 44 is provided outside the notification adapter 4 so that the function of the notification adapter 4 can be easily understood. Since the reporting adapter 4 is intended for use by a contractor in an emergency such as a car accident or a breakdown, the display section 44 includes an easy-to-understand picture and a simple explanation. Specifically, a picture or a simple description that indicates that the call can be automatically sent to the call center of the insurance company, or the direction of connection to the terminal device 3 is indicated by an arrow or the like.

As described above, this reporting adapter 4 is often used for emergency contact to Kolsen Yuichi when an insurance policyholder encounters a car accident or breakdown, so even if he is in a hurry, It must be retained so that it can be quickly removed and used. In FIG. 6, a string-shaped member 431 is attached to one end of a card-shaped reporting adapter 44 as a holder section 43, and an adsorbing member 432 is provided at one end of the string-shaped member 431. The adsorbing member 432 can be adsorbed on the windshield or dashboard of a car and can be always attached. Since it is only adsorbed, it can be easily removed. Further, as shown in FIG. 8, for example, as shown in FIG. 8, the holder section 43 can be attached to the terminal device 3 using a portable strap 43 as the holder section 43. In the case of mobile phones and PHS, the contractor often carries the terminal device 3 as usual, so if it is held together with the terminal device 3 as a portable strap 4 3 It is easy to do so, and you never forget where to store the notification adapter 4. In this case, if the terminal 41 has a connection portion 41 that can be attached to the terminal device 3, the overall shape of the notification adapter 4 may be an arbitrary shape such as a character shape or a shape with high designability. it can. In addition, it may be attached directly to a key holder or a key, or may be formed in a shape to cover the end of a driving lever. In any case, it is necessary to easily remove the terminal device 3 so that the terminal device 3 can be quickly mounted in an emergency. Ma If the terminal unit 3 cannot be removed, it is desirable that the holder unit 43 be configured so as not to obstruct the attachment to the terminal device 3 due to expansion and contraction of the holder unit 43.

 If the license is digitized, the license and the reporting adapter 4 may be integrated. In this case, the electronic information of the license may be transmitted from the terminal device 3 to the call center via the reporting adapter 4.

 The operation of the notification adapter 4 configured as described above will be described. First, when an insurance company enters into an insurance contract with a customer, the reporting adapter 4 is distributed to the customer who becomes the contractor as part of the service. At the time of distribution, the notification adapter 4 of the connection unit 41 corresponding to the type of the terminal device 3 mainly used by the contractor is selected. The telephone number of the call center of the insurance company is stored in the storage section 4 2 1 of the reporting adapter 4 in advance. The contractor uses the holder part 43 of the notification adapter 4 received to absorb and store it in a car and keep it for use in an emergency.

 If the contractor suddenly experiences a car accident or breakdown, the contractor removes the reporting adapter 4 attached to the car and reports his Attach to 3. At the time of mounting, by looking at the display on the display unit 4, remove it without mistake even if you are in a hurry, and fit the connection part 4 1 into the connection port 35 of the terminal device 3 without mistaken orientation and up and down be able to. In addition, since it is guided to the guides 35 3 and 4 12 at the time of mounting, even if the insertion direction is wrong, it can be noticed immediately. When it is attached to the terminal device 3, it is electrically connected by the connection terminals 4 1 1 and 3 51, and the telephone number of the call center stored in the storage unit 4 21 of the notification adapter 4 is stored in the terminal device 3. The terminal device 3 is activated so as to make a call to the call center by the call instructing unit 4 22. When the call is connected to the call center, post-processing is performed while reporting an accident and receiving advice from an operator at Cole Sen Yuichi.

As described above, the reporting adapter 4 of the embodiment (2) has the reporting adapter. Calls can be made to the call center simply by attaching the evening 4 to the terminal device 3, so there is no need for the subscriber to remember the call center's phone number or look up the phone number in an emergency. can do. In addition, since it is only necessary to insert the reporting adapter 4 while looking at the display unit 44, there is no need to perform any other extra operations in a panic situation in an emergency, and the contractor (notifier) can The operation of the terminal device 3 is not bothered. In addition, by providing the holder section 43, it can be taken out and used immediately even in an emergency, because it can be carried around or attached to a car. In addition, by distributing such a reporting adapter 4 to policyholders, insurance companies can enhance customer service and proceed with sales activities. Next, the notification system according to the embodiment (3) of the present invention will be described with reference to the drawings. FIG. 9 is a configuration diagram of the notification system of the embodiment (3), and FIG. 10 is a flowchart of the operation of the notification system of the embodiment (3). The reporting system 1 of the embodiment (3) has a configuration in the embodiment (1), and further comprises a sub-transmission means 34 for transmitting by specifying a destination other than the management device 2 as a transmission destination. Features. Therefore, the same description as in the embodiment (1) is given the same reference numeral, and the details are omitted.

The terminal device 3 of the embodiment (3) is provided with a transmitting unit 30, and the transmitting unit 30 is provided with an automatic transmitting unit 31 and an auxiliary transmitting unit 34. This sub-transmission means 34 is activated by performing a predetermined operation within a predetermined time after the notification adapter 4 is attached to the connection port 35 of the terminal device 3, and is stored in the notification adapter 4. It is configured to acquire a destination other than the management device 2 that is present and to perform transmission in place of the automatic transmission means 31. Here, the predetermined operation is set to operate a button, which is an input function of the terminal device 3, and the predetermined time is set to about several seconds. Therefore, if the button operation is not performed on the terminal device 3 within a predetermined time, that is, if the notification adapter 4 is simply attached to the connection port 35, the automatic transmission means 31 is similar to the embodiment (1). Is executed, and a call is automatically made to the management device 2. ' One or a plurality of destinations can be set in advance in the sub-transmission means 34. The destination can be set not only by telephone number but also by URL or e-mail address. The number of destinations that can be set in the sub-transmission means 34 and the destination of the call can be arbitrarily set to a telephone number, URL, or e-mail address. These destinations are associated with the buttons provided in the terminal device 3, and the selection of the destination is determined by which button of the terminal device 3 is operated. This button operation is set to be completed by pressing one button to simplify the operation as much as possible. In a time period in which the sub-transmission means 34 can be executed by a button operation, the fact that the execution is possible is displayed on the screen of the terminal device 3 for convenience. This display may be omitted or symbolized. Thus, after attaching the reporting adapter 4 to the connection port 3 5, press one of the preset buttons within the specified time to execute the sub-calling means 34, and use the telephone line of the network 5 to call Make a call outside the evening to make a call, connect to a specific web page using Internet 5 network, browse information and send / receive information as needed, or specify For example, the user can specify the e-mail address of the user and start the e-mail creation screen.

In addition, it is assumed that the reporting adapter 4 is distributed to insurance company policyholders, but an insurance company agent or an insurance company employee can also be used as an employer. Therefore, according to the user, the setting of the transmission destination transmitted by the automatic transmission means 31 and the sub transmission means 34 can be changed. For example, when the contractor uses the reporting adapter 4, the telephone number of the call center of the insurance company is set in the automatic calling means 31 and the sub-calling means 34 is the agent of the insurance company in charge of the contractor. If you set and distribute the store's phone number and the URL of the web page provided by the insurance company, or if the agency uses the reporting adapter 4, the insurance company 31 Set the telephone number of the call center of the insurance company, and set the secondary calling means 3 4 to the telephone number of the business branch of the insurance company, the telephone number of the repair company, and the UR on the website provided by the insurance company. You can set and distribute three of L and use them properly.

 The operation of the embodiment (3) thus configured will be described with reference to FIG. 10 using a specific example. A mobile phone is used as the terminal device 3 as in the embodiment (1).

 First, when an insurance company enters into an insurance contract with a customer, the reporting adapter 4 is distributed to the customer who has become a contractor as a service. The reporting adapter 4 includes the telephone number of the insurance company's call center, which is executed in advance by the automatic calling means 31 and the telephone number of the agent responsible for the contractor, which is executed by the sub calling means 34. The number and the URL of the web page provided by the insurance company are stored as the destination. Also, the telephone number of the agency is set so that it can be selected by pressing the button "1" on the terminal device 3, and the URL of the web page provided by the insurance company can be selected by pressing the button "2" on the terminal device 3. It is set to be able to. A description of the function of the notification adapter 4 and a plurality of destinations, a method of selecting the destination, and the like are displayed on the outside of the notification adapter 4 so that the contractor can use the operation without making a mistake. I have.

Then, when a situation arises in which the contractor needs to make an inquiry to the call center, first, the reporting adapter 4 is attached to the connection port 35 of the terminal device 3 (S201). Then, since he / she wants to make a call to Cole Sen Yuichi (Yes in S202), he does not perform any button operation for a predetermined period of time after mounting (S203). Then, a call is automatically sent to the call center by the automatic calling means 31 of the terminal device 3 (S204), and a call with the call center operator can be started (S205). Although the description of the transmitting operation of the identification information and the position information described in the embodiment (1) is omitted, it may be performed as necessary. On the other hand, if a situation arises in which the contractor needs to contact the agency (^ "0 of 3202), until a predetermined time has elapsed after mounting, for example, 2 seconds after mounting If the time until 5 seconds has elapsed is set as the predetermined time, press button "1" on terminal device 3 during this time (S206). Will call the agency without performing any other operations (

S207) ₀ At this time, the operation of automatically making a call to the call center is invalid. Then, the contractor can start a call with the agent of the agency (S208). If the contractor wants to view the web page provided by the insurance company, simply press the button "2" in S207 and connect without having to enter the URL or call up the memory. Can be. Also, if the contractor makes an error, for example, wants to make a call to an agency, but does not perform the button operation within a predetermined time, and a call is made every night, the telephone It is only necessary to stop the transmission of the notification, temporarily pull out the notification adapter 4 from the connection port 35, start over again from the stage of mounting the notification adapter 4, and perform the operation according to the desired destination.

 Note that the reporting adapter 4 of this embodiment (3) stores a plurality of destinations as described above in the storage unit 421 of the reporting adapter 4 of the embodiment (2). The instructing unit 422 is configured to select a destination according to the presence or absence of a predetermined operation on the terminal device 3 and a difference in a button operation, and to send an instruction to the terminal device 3 to send and transmit.

 As described above, in the embodiment (3), the convenience of the user is improved by providing the function of transmitting a message to a plurality of destinations in one report adapter 4. In addition, in this reporting system 1, it is possible to make a call to other call destinations by simply adding a very simple operation to the report operation to the call center as in the embodiment (1). This is because priority is given to outgoing calls to call centers where urgency is anticipated, and consideration has been given to improving convenience without impairing the original functions of the notification system 1.

In the above description, the operation of pressing the button on the terminal device 3 is set as the predetermined operation for executing the sub-transmission means 34. However, in addition, for example, the call destination is displayed on the screen of the terminal device 3. May be displayed and selected, or a switch for changing the destination may be provided on the main body of the notification adapter 4. However, from the viewpoint of easy operation and emergency response, As described above, it is preferable to make a call to the call center by simply wearing it, and to add a simple button operation only when a change is necessary. Industrial applicability

 As described in detail above, in the reporting system of the present invention, it is possible to automatically make a call to the management device of the insurance receiving organization by simply attaching the reporting adapter to the contractor's terminal device. The contractor can promptly contact the receiving organization even in an emergency, without having to search for a phone number at the time of the call or trouble with the operation of the terminal device. You can then request appropriate advice and post-processing.

 Further, the notification adapter of the present invention can be carried quickly or attached to a car, and can be used promptly in an emergency.

 In addition, the notification adapter also stores destinations other than the receiving organization, so that it is possible to transmit to other destinations by adding a predetermined operation to the operation of sending to the receiving organization. However, the convenience of the user can be improved without impairing the original function of being able to notify the receiving agency in an emergency.

Claims

The scope of the claims

1. A management device of the insurance reception agency and a terminal device with a call function are provided so as to be connectable via a network,

 Terminal devices include:

 By attaching the detachable reporting adapter to the connection port of the terminal device, an automatic calling means for automatically specifying the management device as the destination and making a call is provided.

 Management devices include:

 When post-processing is required according to the content of the report from the terminal device, a report system equipped with a report processing means to contact the processing organization such as the police or a repair company.

 2. A management device of the insurance receiving agency and a terminal device having a call function are provided so as to be connectable via a network,

 Terminal devices include:

 When the detachable reporting adapter is attached to the connection port of the terminal device, the phone number of the management device stored in the reporting adapter is acquired by mounting and the management device is automatically sent to the destination. There is an automatic calling means to make a call by specifying

 Management devices include:

 When post-processing is required according to the content of the report from the terminal device, a report system equipped with a report processing means to contact the processing organization such as the police or a repair company.

 3. A management device of the insurance receiving agency and a terminal device having a call function are provided so as to be connectable via a network,

 Terminal devices include:

When a detachable reporting adapter is attached to the connection port of the terminal device, an automatic call originator who automatically designates the management device as the destination and makes a call. Steps and

 Identification information transmitting means for transmitting the identification information stored in the notification adapter to the management device when the notification adapter is attached;

 Is provided,

 Management devices include:

 When post-processing is required according to the content of the report from the terminal device, a report system equipped with a report processing means to contact the processing organization such as the police or a repair company.

 4. A management device of the insurance reception agency and a terminal device with a call function are provided so as to be connectable via a network,

 Terminal devices include:

 When the detachable reporting adapter is attached to the connection port of the terminal device, the phone number of the management device stored in the reporting adapter is acquired by mounting and the management device is automatically sent to the destination. An automatic calling means for making a specified call,

 Identification information transmitting means for transmitting the identification information stored in the notification adapter to the management device when the notification adapter is attached;

 Is provided,

 Management devices include:

 When post-processing is required according to the content of the report from the terminal device, a report system equipped with a report processing means to contact the processing organization such as the police or a repair company.

 5. A management device for the insurance receiving organization and a terminal device having a call function are provided so as to be connectable via a network,

 Terminal devices include:

 An automatic call originating means for automatically designating a management device as a destination and making a call by attaching a detachable reporting adapter to a connection port of the terminal device;

When the notification adapter is attached, it is stored in the notification adapter. Identification information transmitting means for transmitting identification information relating to personal information, such as the name of the holder of the reporting adapter to be notified and the insurance policy number with which the holder has contracted, to the management device;

 Is provided,

 Management devices include:

 When post-processing is required according to the content of the report from the terminal device, a report system equipped with a report processing means to contact the processing organization such as the police or a repair company.

 6. A management device of the insurance receiving agency and a terminal device with a call function are provided so as to be connectable via a network,

 Terminal devices include:

 When the detachable reporting adapter is attached to the connection port of the terminal device, the phone number of the management device stored in the reporting adapter is acquired by mounting and the management device is automatically sent to the destination. An automatic calling means for making a specified call,

 When the reporting adapter is attached, identification information relating to personal information, such as the name of the reporting adapter holder and the insurance policy number contracted by the holder, stored in the reporting adapter is stored in the management device. Means for transmitting identification information to be transmitted,

 Is provided,

 Management devices include:

 When post-processing is required according to the content of the report from the terminal device, a report system equipped with a report processing means to contact the processing organization such as the police or a repair company.

 7. A management device for the insurance receiving agency and a terminal device with a call function are provided so that they can be connected via a network.

 Terminal devices include:

Transmission confirmation display means for displaying a screen prompting confirmation operation of transmission intention when transmitting identification information from the terminal device to the management device; An automatic call originating means for automatically designating a management device as a destination and making a call by attaching a detachable reporting adapter to a connection port of the terminal device;

 Identification information transmitting means for transmitting the identification information stored in the notification adapter to the management device when the notification adapter is attached;

 Is provided,

 Management devices include:

 When post-processing is required according to the content of the report from the terminal device, a report system equipped with a report processing means to contact the processing organization such as the police or a repair company.

 8. A management device of the insurance reception agency and a terminal device with a call function are provided so as to be connectable via a network,

 Terminal devices include:

 Transmission confirmation display means for displaying a screen prompting confirmation operation of transmission intention when transmitting identification information from the terminal device to the management device;

 When the detachable reporting adapter is attached to the connection port of the terminal device, the phone number of the management device stored in the reporting adapter is acquired by mounting and the management device is automatically sent to the destination. An automatic calling means for making a specified call,

 Identification information transmitting means for transmitting the identification information stored in the notification adapter to the management device when the notification adapter is attached;

 Is provided,

 Management devices include:

 When post-processing is required according to the content of the report from the terminal device, a report system equipped with a report processing means to contact the processing organization such as the police or a repair company.

 9. A management device for the insurance receiving agency and a terminal device with a call function are provided so as to be connectable via a network,

Second, Transmission confirmation display means for displaying a screen prompting confirmation operation of transmission intention when transmitting identification information from the terminal device to the management device;

 An automatic call originating means for automatically designating a management device as a destination and making a call by attaching a detachable reporting adapter to a connection port of the terminal device;

 When the notification adapter is attached, the identification information relating to personal information such as the name of the holder of the notification adapter and the insurance policy number contracted by the holder stored in the notification adapter is transmitted to the management device. Means for transmitting identification information,

 Is provided,

 Management devices include:

 When post-processing is required according to the content of the report from the terminal device, a report system equipped with a report processing means to contact the processing organization such as the police or a repair company.

 10. A management device of the insurance receiving organization and a terminal device having a call function are provided so as to be connectable via a network,

 Terminal devices include:

 Transmission confirmation display means for displaying a screen prompting confirmation operation of transmission intention when transmitting identification information from the terminal device to the management device;

 By attaching a detachable report adapter to the connection port of the terminal device, the phone number of the management device stored in the report adapter is acquired by attachment and the management device is automatically sent to the destination. Automatic calling means to make a call by specifying

 When the notification adapter is attached, the identification information relating to personal information such as the name of the holder of the notification adapter and the insurance policy number contracted by the holder stored in the notification adapter is transmitted to the management device. Means for transmitting identification information,

 Is provided,

Management devices include: When post-processing is required according to the content of the report from the terminal device, a report system equipped with a report processing means to contact the processing organization such as the police or a repair company.

 1 1. A management device of the insurance receiving agency and a terminal device with a call function are provided so as to be connectable via a network,

 Terminal devices include:

 Transmission confirmation display means for displaying a screen prompting confirmation operation of transmission intention when transmitting identification information from the terminal device to the management device;

 An automatic call originating means for automatically designating a management device as a destination and making a call by attaching a detachable reporting adapter to a connection port of the terminal device;

 Identification information transmitting means for transmitting the identification information stored in the notification adapter to the management device when the notification adapter is attached;

 Position information transmitting means for transmitting the position information of the terminal device to the management device when the notification adapter is attached;

 Is provided,

 Management devices include:

 When post-processing is required according to the content of the report from the terminal device, a report system equipped with a report processing means to contact the processing organization such as the police or a repair company.

 1 2. A management device for the insurance receiving agency and a terminal device having a call function are provided so as to be connectable via a network.

 Terminal devices include:

 Transmission confirmation display means for displaying a screen prompting confirmation operation of transmission intention when transmitting identification information from the terminal device to the management device;

When the detachable reporting adapter is attached to the connection port of the terminal device, the phone number of the management device stored in the reporting adapter is acquired by mounting and the management device is automatically sent to the destination. An automatic calling means for making a specified call, Identification information transmitting means for transmitting the identification information stored in the notification adapter to the management device when the notification adapter is attached;

 Position information transmitting means for transmitting the position information of the terminal device to the management device when the notification adapter is attached;

 Is provided,

 Management devices include:

 When post-processing is required according to the content of the report from the terminal device, a report system equipped with a report processing means to contact the processing organization such as the police or a repair company.

 1 3. A management device of the insurance reception agency and a terminal device with a call function are provided so as to be connectable via a network.

 Terminal devices include:

 Transmission confirmation display means for displaying a screen prompting confirmation operation of transmission intention when transmitting identification information and position information from the terminal device to the management device;

 An automatic call originating means for automatically designating a management device as a destination and making a call by attaching a detachable reporting adapter to a connection port of the terminal device;

 Identification information transmitting means for transmitting the identification information stored in the notification adapter to the management device when the notification adapter is attached;

 Position information transmitting means for transmitting the position information of the terminal device to the management device when the notification adapter is attached;

 Is provided,

 Management devices include:

 When post-processing is required according to the content of the report from the terminal device, a report system equipped with a report processing means to contact the processing organization such as the police or a repair company.

 14. A management device of the insurance receiving agency and a terminal device with a call function are provided so as to be connectable via a network.

Terminal devices include: Transmission confirmation display means for displaying a screen prompting confirmation operation of transmission intention when transmitting identification information and position information from the terminal device to the management device;

 When the detachable reporting adapter is attached to the connection port of the terminal device, the phone number of the management device stored in the reporting adapter is acquired by mounting and the management device is automatically sent to the destination. An automatic calling means for making a specified call,

 Identification information transmitting means for transmitting the identification information stored in the notification adapter to the management device when the notification adapter is attached;

 Position information transmitting means for transmitting the position information of the terminal device to the management device when the notification adapter is attached;

 Is provided,

 Management devices include:

 When post-processing is required according to the content of the report from the terminal device, a report system equipped with a report processing means to contact the processing organization such as the police or a repair company.

 15. A management device of the insurance reception agency and a terminal device with a call function are provided so as to be connectable via a network.

 Terminal devices include:

 An automatic call originating means for automatically designating a management device as a destination and making a call by attaching a detachable reporting adapter to a connection port of the terminal device;

 Sub-transmission means for specifying a destination other than the management device as a transmission destination instead of the automatic transmission means by adding a predetermined operation to the attachment of the notification adapter to the connection port of the terminal device;

 Is provided,

 Management devices include:

When post-processing is required according to the content of the report from the terminal device, a report system equipped with a report processing means to contact the processing organization such as the police or a repair company.

16. A management device of the insurance reception agency and a terminal device with a call function are provided so as to be connectable via a network.

 Terminal devices include:

 When the detachable reporting adapter is attached to the connection port of the terminal device, the phone number of the management device stored in the reporting adapter is acquired by mounting and the management device is automatically sent to the destination. An automatic calling means for making a specified call,

 Sub-transmission means for specifying a destination other than the management device as a transmission destination instead of the automatic transmission means by adding a predetermined operation to the attachment of the notification adapter to the connection port of the terminal device;

Is provided,

 Management devices include:

 When post-processing is required according to the content of the report from the terminal device, a report system equipped with a report processing means to contact the processing organization such as the police or a repair company.

 1 7. A management device for the insurance receiving agency and a terminal device with a call function are provided so as to be connectable via a network.

 Terminal devices include:

 Transmission confirmation display means for displaying a screen prompting confirmation operation of transmission intention when transmitting identification information and position information from the terminal device to the management device;

 An automatic call originating means for automatically designating a management device as a destination and making a call by attaching a detachable reporting adapter to a connection port of the terminal device;

 Sub-transmission means for specifying a destination other than the management device as a transmission destination instead of the automatic transmission means by adding a predetermined operation to the attachment of the notification adapter to the connection port of the terminal device;

 Identification information transmitting means for transmitting the identification information stored in the notification adapter to the management device when the notification adapter is attached;

When the notification adapter is attached, the location information of the terminal device is managed by the management device. Location information transmitting means for transmitting to the

 Is provided,

 Management devices include:

 When post-processing is required according to the content of the report from the terminal device, a report system equipped with a report processing means to contact the processing organization such as the police or a repair company.

 18. A management device of the insurance reception agency and a terminal device with a call function are provided so as to be connectable via a network.

 Terminal devices include:

 Transmission confirmation display means for displaying a screen prompting confirmation operation of transmission intention when transmitting identification information and position information from the terminal device to the management device;

 When the detachable reporting adapter is attached to the connection port of the terminal device, the phone number of the management device stored in the reporting adapter is acquired by mounting and the management device is automatically sent to the destination. An automatic calling means for making a specified call,

 Sub-transmission means for specifying a destination other than the management device as a transmission destination instead of the automatic transmission means by adding a predetermined operation to the attachment of the notification adapter to the connection port of the terminal device;

 Identification information transmitting means for transmitting the identification information stored in the notification adapter to the management device when the notification adapter is attached;

 When the notification adapter is attached, position information transmitting means for transmitting position information of the terminal device to the management device;

Is provided,

 Management devices include:

 When post-processing is required according to the content of the report from the terminal device, a report system equipped with a report processing means to contact the processing organization such as the police or a repair company.

1 9. A management device of the insurance receiving agency and a terminal device having a call function are provided so as to be connectable via a network. Terminal devices include:

 An automatic call originating means for automatically designating a management device as a destination and making a call by attaching a detachable reporting adapter to a connection port of the terminal device;

 By operating the button of the terminal device within a predetermined time after attaching the notification adapter to the connection port of the terminal device, the other than the management device stored in the notification adapter stored in the notification adapter is replaced by the automatic transmission means. A secondary transmission means for acquiring a transmission destination and executing transmission,

 Is provided,

 Management devices include:

 When post-processing is required according to the content of the report from the terminal device, a report system equipped with a report processing means to contact the processing organization such as the police or a repair company.

 20. A management device of the insurance receiving agency and a terminal device having a call function are provided so as to be connectable via a network,

 Terminal devices include:

 By attaching a detachable reporting adapter to the connection port of the terminal device, the phone number of the management device stored in the reporting adapter is acquired by mounting and the management device is automatically sent to the destination. Automatic calling means to make a call by specifying

 By operating the button of the terminal device within a predetermined time after attaching the notification adapter to the connection port of the terminal device, the other than the management device stored in the notification adapter stored in the notification adapter is replaced by the automatic transmission means. A secondary transmission means for acquiring a transmission destination and executing transmission,

 Is provided,

 Management devices include:

When post-processing is required according to the content of the report from the terminal device, a report system equipped with a report processing means to contact the processing organization such as the police or a repair company.

2 1. A management device for the insurance receiving organization and a terminal device with a call function are provided so as to be connectable via a network.

 Terminal devices include:

 Transmission confirmation display means for displaying a screen prompting confirmation operation of transmission intention when transmitting identification information and position information from the terminal device to the management device;

 An automatic call originating means for automatically designating a management device as a destination and making a call by attaching a detachable reporting adapter to a connection port of the terminal device;

 By operating the button of the terminal device within a predetermined time after attaching the notification adapter to the connection port of the terminal device, the other than the management device stored in the notification adapter stored in the notification adapter is replaced by the automatic transmission means. A secondary transmission means for acquiring a transmission destination and executing transmission,

 Identification information transmitting means for transmitting the identification information stored in the notification adapter to the management device when the notification adapter is attached;

 Position information transmitting means for transmitting the position information of the terminal device to the management device when the notification adapter is attached;

 Is provided,

 Management devices include:

 When post-processing is required according to the content of the report from the terminal device, a report system equipped with a report processing means to contact the processing organization such as the police or a repair company.

 2 2. A management device for the insurance receiving agency and a terminal device having a call function are provided so as to be connectable via a network.

 Terminal devices include:

 Transmission confirmation display means for displaying a screen prompting confirmation operation of transmission intention when transmitting identification information and position information from the terminal device to the management device;

When the detachable reporting adapter is attached to the connection port of the terminal device, the phone number of the management device stored in the reporting adapter is acquired by mounting and the management device is automatically sent to the destination. Automatically make outgoing calls Transmission means,

 By operating the button of the terminal device within a predetermined time after attaching the notification adapter to the connection port of the terminal device, the other than the management device stored in the notification adapter stored in the notification adapter is replaced by the automatic transmission means. A secondary transmission means for acquiring a transmission destination and executing transmission,

 Identification information transmitting means for transmitting the identification information stored in the notification adapter to the management device when the notification adapter is attached;

 Position information transmitting means for transmitting the position information of the terminal device to the management device when the notification adapter is attached;

Is provided,

 Management devices include:

 When post-processing is required according to the content of the report from the terminal device, a report system equipped with a report processing means to contact the processing organization such as the police or a repair company.

 23. A management device of the reception institution regarding insurance and a terminal device having a call function are provided so as to be connectable via a network,

 Terminal devices include:

 An automatic call originating means for automatically specifying a management device as a destination and making a call by attaching a detachable reporting adapter to a connection port of the terminal device;

 By operating the button of the terminal device within a predetermined time after attaching the notification adapter to the connection port of the terminal device, the other than the management device stored in the notification adapter stored in the notification adapter is replaced by the automatic transmission means. Acquires a destination and executes a call. It is a secondary calling means. One or more destinations can be set, and when multiple destinations are set, calls are made by changing the button on the terminal device operated. A secondary transmission means whose destination is selected;

 Is provided,

 Management devices include:

If post-processing is necessary according to the content of the report from the terminal device, A reporting system equipped with a reporting means for contacting a processing organization such as a repair contractor.

 24. A management device for the insurance receiving organization and a terminal device having a call function are provided so as to be connectable via a network.

 Terminal devices include:

 When the detachable reporting adapter is attached to the connection port of the terminal device, the phone number of the management device stored in the reporting adapter is acquired by mounting and the management device is automatically sent to the destination. An automatic calling means for making a specified call,

 By operating the button of the terminal device within a predetermined time after attaching the notification adapter to the connection port of the terminal device, the call other than the management device stored in the notification adapter is stored in the notification adapter instead of the automatic transmission means. It is a secondary transmission means that acquires a destination and executes a call. One or more destinations can be set, and when multiple destinations are set, the destination is changed by changing the button on the operated terminal device. A secondary transmission means for which is selected,

 Is provided,

 Management devices include:

 When post-processing is required according to the content of the report from the terminal device, a report system equipped with a report processing means to contact the processing organization such as the police or a repair company.

 25. A management device of the insurance receiving organization and a terminal device having a call function are provided so as to be connectable via a network,

 Terminal devices include:

 An automatic call originating means for automatically designating a management device as a destination and making a call by attaching a detachable reporting adapter to a connection port of the terminal device;

By operating the button of the terminal device within a predetermined time after attaching the notification adapter to the connection port of the terminal device, the other than the management device stored in the notification adapter stored in the notification adapter is replaced by the automatic transmission means. Phone number, URL, or email A sub-transmission means that obtains the destination of a route address and executes transmission. One or more destinations can be set, and when multiple destinations are set, the button of the operated terminal device is changed. Secondary calling means by which the destination is selected,

 Is provided,

 Management devices include:

 When post-processing is required according to the content of the report from the terminal device, a report system equipped with a report processing means to contact the processing organization such as the police or a repair company.

26. A management device for the insurance receiving agency and a terminal device with a call function are provided so as to be connectable via a network,

 Terminal devices include:

 When the detachable reporting adapter is attached to the connection port of the terminal device, the phone number of the management device stored in the reporting adapter is acquired by mounting and the management device is automatically sent to the destination. An automatic calling means for making a specified call,

 By operating the button of the terminal device within a predetermined time after attaching the notification adapter to the connection port of the terminal device, the other than the management device stored in the notification adapter stored in the notification adapter is replaced by the automatic transmission means. A sub-calling means that obtains the destination of a phone number, URL, or e-mail address and performs outgoing calls.One or more destinations can be set, and if multiple destinations are set, A sub-calling means in which the callee is selected by changing the button on the operated terminal device;

 Is provided,

 Management devices include:

 When post-processing is required according to the content of the report from the terminal device, a report system equipped with a report processing means to contact the processing organization such as the police or a repair company.

2 7. A connection unit detachably connected to a terminal device having a call function, A storage unit that stores a telephone number of a reception organization related to insurance; a transmission instruction unit that automatically makes a call to the reception organization from the terminal device when the terminal device is attached to the terminal device;

 A reporting adapter equipped with

28. A connection unit that detachably connects to a terminal device having a call function, a storage unit that stores a telephone number of a reception organization relating to insurance, and a terminal device that, when attached to the terminal device, transmits data from the terminal device to the reception organization. An outgoing call instruction section that automatically makes a call,

 A display unit that visually indicates that the transmission can be automatically made to the receiving organization,

 A reporting adapter equipped with

 29. A connection unit that detachably connects to a terminal device having a call function, a storage unit that stores a telephone number of a reception agency related to insurance, and a terminal device that, when attached to the terminal device, transmits the information from the terminal device to the reception agency. An outgoing call instruction section that automatically makes a call,

 A holder for carrying,

 A reporting adapter equipped with

 30. A connection unit that detachably connects to a terminal device having a call function, a storage unit that stores a telephone number of a reception organization related to insurance, and a terminal device that, when attached to the terminal device, transmits the information from the terminal device to the reception organization. An outgoing call instruction section that automatically makes a call,

 A display unit that visually indicates that the transmission can be automatically made to the receiving organization,

 A holder for carrying,

 A report evening that is provided.

31. A connection unit that detachably connects to a terminal device having a call function, a storage unit that stores a telephone number of a reception organization regarding insurance, and a terminal device that, when attached to the terminal device, transmits the information from the terminal device to the reception organization. An outgoing call instruction section that automatically makes a call, With

 The storage unit stores, in addition to the receiving organization, other transmission destinations, and when a predetermined operation is added to the attachment to the terminal device, the transmission instruction unit changes the transmission instruction from the terminal device to an instruction to the receiving organization. A notification adapter that instructs a terminal device to make a call to another destination.

 3 2. A connection unit that detachably connects to a terminal device having a call function, a storage unit that stores a telephone number of a reception organization relating to insurance, and a terminal device that, when attached to the terminal device, transmits the information from the terminal device to the reception organization. An outgoing call instruction section that automatically makes a call,

 A display unit that visually indicates that the transmission can be automatically made to the receiving organization,

 With

 The storage unit stores, in addition to the receiving organization, other transmission destinations, and when a predetermined operation is added to the attachment to the terminal device, the transmission instruction unit changes the transmission instruction from the terminal device to an instruction to the receiving organization. A notification adapter that instructs a terminal device to make a call to another destination.

33. A connection unit that detachably connects to a terminal device having a call function, a storage unit that stores a telephone number of a reception organization related to insurance, and a terminal device that, when attached to the terminal device, transmits the information from the terminal device to the reception organization. An outgoing call instruction section that automatically makes a call,

 A holder for carrying,

 With

 The storage unit stores, in addition to the receiving organization, other transmission destinations, and when a predetermined operation is added to the attachment to the terminal device, the transmission instruction unit changes the transmission instruction from the terminal device to an instruction to the receiving organization. A notification adapter that instructs a terminal device to make a call to another destination.

3 4. A connection unit for detachably connecting to a terminal device having a call function, a storage unit for storing a telephone number of a reception organization relating to insurance, and a terminal device which, when mounted on the terminal device, transmits the information to the reception organization. Automatically An outgoing call instructing unit to make a call,

 A display unit that visually indicates that the transmission can be automatically made to the receiving organization,

 A holder for carrying,

 A reporting adapter equipped with