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WO1998023058A3 - System for integrated management of messaging and communications - Google Patents

System for integrated management of messaging and communications Download PDF

Info

Publication number
WO1998023058A3
WO1998023058A3 PCT/US1997/020986 US9720986W WO9823058A3 WO 1998023058 A3 WO1998023058 A3 WO 1998023058A3 US 9720986 W US9720986 W US 9720986W WO 9823058 A3 WO9823058 A3 WO 9823058A3
Authority
WO
WIPO (PCT)
Prior art keywords
user
telephony
communications
internet
integrated
Prior art date
Application number
PCT/US1997/020986
Other languages
French (fr)
Other versions
WO1998023058A2 (en
Inventor
Gregg S Freishtat
James K Leitess
Michael J Cowden
David Gregory Smith
Original Assignee
Premiere Communications Inc
Gregg S Freishtat
James K Leitess
Michael J Cowden
David Gregory Smith
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Premiere Communications Inc, Gregg S Freishtat, James K Leitess, Michael J Cowden, David Gregory Smith filed Critical Premiere Communications Inc
Priority to AU55079/98A priority Critical patent/AU5507998A/en
Priority to CA002272096A priority patent/CA2272096A1/en
Priority to EP97951437A priority patent/EP0985297A4/en
Publication of WO1998023058A2 publication Critical patent/WO1998023058A2/en
Publication of WO1998023058A3 publication Critical patent/WO1998023058A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/5307—Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording messages comprising any combination of audio and non-audio components
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/0024—Services and arrangements where telephone services are combined with data services
    • H04M7/0054—Services and arrangements where telephone services are combined with data services where the data service is an electronic mail service
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
    • H04M7/1205—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal where the types of switching equipement comprises PSTN/ISDN equipment and switching equipment of networks other than PSTN/ISDN, e.g. Internet Protocol networks
    • H04M7/129—Details of providing call progress tones or announcements

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Multimedia (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • General Engineering & Computer Science (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
  • Telephonic Communication Services (AREA)

Abstract

System (10) for providing to a user an integrated interface for accessing telephony- and computer network-based communications resources. A user may access the system (10) via telephone (12), computer, modem or Internet (14). The user may access messages addressed to him or her in various media, such as e-mail (36), voice mail, fax, etc. The user may respond to these messages in the same media, or different media, including real-time communications such as direct telephony or conference calling. The interface may also allow the user to present others with a web page (28) which displays information selected by the user. The system may consist of a stand alone system which interfaces with the Internet (14) and the telephony network (12). The system may also be integrated with existing telephony-based communication management infrastructures.
PCT/US1997/020986 1996-11-18 1997-11-17 System for integrated management of messaging and communications WO1998023058A2 (en)

Priority Applications (3)

Application Number Priority Date Filing Date Title
AU55079/98A AU5507998A (en) 1996-11-18 1997-11-17 System for integrated management of messaging and communications
CA002272096A CA2272096A1 (en) 1996-11-18 1997-11-17 System for integrated management of messaging and communications
EP97951437A EP0985297A4 (en) 1996-11-18 1997-11-17 System for integrated management of messaging and communications

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US3130196P 1996-11-18 1996-11-18
US60/031,301 1996-11-18

Publications (2)

Publication Number Publication Date
WO1998023058A2 WO1998023058A2 (en) 1998-05-28
WO1998023058A3 true WO1998023058A3 (en) 1998-09-03

Family

ID=21858688

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US1997/020986 WO1998023058A2 (en) 1996-11-18 1997-11-17 System for integrated management of messaging and communications

Country Status (4)

Country Link
EP (1) EP0985297A4 (en)
AU (1) AU5507998A (en)
CA (1) CA2272096A1 (en)
WO (1) WO1998023058A2 (en)

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8838074B2 (en) 1997-03-03 2014-09-16 Parus Holdings, Inc. Computer, internet and telecommunications based network
US9377992B2 (en) 2000-02-04 2016-06-28 Parus Holdings, Inc. Personal voice-based information retrieval system
US9451084B2 (en) 2000-02-04 2016-09-20 Parus Holdings, Inc. Robust voice browser system and voice activated device controller

Families Citing this family (14)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6564321B2 (en) 1995-04-28 2003-05-13 Bobo Ii Charles R Systems and methods for storing, delivering, and managing messages
US6417933B1 (en) * 1996-12-26 2002-07-09 Lucent Technologies Inc. Teleconferencing and facsimile communications system and method
CA2321697C (en) * 1998-03-02 2004-05-18 Webley Systems, Inc. Internet and telephony based messaging system
JP3135532B2 (en) 1998-09-29 2001-02-19 松下電送システム株式会社 Network facsimile machine
JP3411843B2 (en) * 1998-12-28 2003-06-03 パナソニック コミュニケーションズ株式会社 MFP
JP2000224220A (en) 1999-01-27 2000-08-11 Matsushita Graphic Communication Systems Inc Network facsimile equipment
JP3640827B2 (en) 1999-02-15 2005-04-20 パナソニック コミュニケーションズ株式会社 Image receiving apparatus and image receiving method
GB2347307B (en) * 1999-02-26 2003-08-13 Mitel Inc Dial by name feature for messaging system
US6298128B1 (en) * 1999-03-11 2001-10-02 Thomson Licensing S.A. Unified directory for caller ID and electronic mail addresses
JP2001265680A (en) * 2000-03-15 2001-09-28 Fujitsu Ltd Device and method for managing session of plural media
US6898623B1 (en) 2000-06-16 2005-05-24 Hewlett-Packard Development Company L.P. Simplified configuration of an internet-enabled device
NL1015597C2 (en) * 2000-07-03 2002-01-04 Koninkl Kpn Nv Message system.
WO2003094430A2 (en) * 2002-04-30 2003-11-13 Web.De Ag Multinet session management
EP1398932A1 (en) * 2002-09-11 2004-03-17 Web. De AG Multinet session magagement

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4771425A (en) * 1984-10-29 1988-09-13 Stratacom, Inc. Synchoronous packet voice/data communication system
US5608786A (en) * 1994-12-23 1997-03-04 Alphanet Telecom Inc. Unified messaging system and method
US5610910A (en) * 1995-08-17 1997-03-11 Northern Telecom Limited Access to telecommunications networks in multi-service environment

Family Cites Families (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1991011874A1 (en) * 1990-02-02 1991-08-08 Sente Corporation Single number information exchange routing process
US5737395A (en) * 1991-10-28 1998-04-07 Centigram Communications Corporation System and method for integrating voice, facsimile and electronic mail data through a personal computer
AU5100593A (en) * 1992-09-02 1994-03-29 Octus, Inc. Multimedia message transmitter
CA2136255A1 (en) * 1994-01-06 1995-07-07 Ewald Christoph Anderl Integrated electronic mailbox
US5740231A (en) * 1994-09-16 1998-04-14 Octel Communications Corporation Network-based multimedia communications and directory system and method of operation

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4771425A (en) * 1984-10-29 1988-09-13 Stratacom, Inc. Synchoronous packet voice/data communication system
US5608786A (en) * 1994-12-23 1997-03-04 Alphanet Telecom Inc. Unified messaging system and method
US5610910A (en) * 1995-08-17 1997-03-11 Northern Telecom Limited Access to telecommunications networks in multi-service environment

Non-Patent Citations (2)

* Cited by examiner, † Cited by third party
Title
See also references of EP0985297A4 *
YANG C., INETPhone: Telephone Services and Servers on Internet, RFC 1789, April 1995. *

Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8838074B2 (en) 1997-03-03 2014-09-16 Parus Holdings, Inc. Computer, internet and telecommunications based network
US8843141B2 (en) 1997-03-03 2014-09-23 Parus Holdings, Inc. Computer, internet and telecommunications based network
US9571445B2 (en) 1997-03-03 2017-02-14 Parus Holdings, Inc. Unified messaging system and method with integrated communication applications and interactive voice recognition
US9377992B2 (en) 2000-02-04 2016-06-28 Parus Holdings, Inc. Personal voice-based information retrieval system
US9451084B2 (en) 2000-02-04 2016-09-20 Parus Holdings, Inc. Robust voice browser system and voice activated device controller

Also Published As

Publication number Publication date
CA2272096A1 (en) 1998-05-28
AU5507998A (en) 1998-06-10
EP0985297A2 (en) 2000-03-15
WO1998023058A2 (en) 1998-05-28
EP0985297A4 (en) 2000-03-15

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