KR20170028067A - System and method for remote ordering - Google Patents
System and method for remote ordering Download PDFInfo
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- KR20170028067A KR20170028067A KR1020150124877A KR20150124877A KR20170028067A KR 20170028067 A KR20170028067 A KR 20170028067A KR 1020150124877 A KR1020150124877 A KR 1020150124877A KR 20150124877 A KR20150124877 A KR 20150124877A KR 20170028067 A KR20170028067 A KR 20170028067A
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0621—Item configuration or customization
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06K—GRAPHICAL DATA READING; PRESENTATION OF DATA; RECORD CARRIERS; HANDLING RECORD CARRIERS
- G06K19/00—Record carriers for use with machines and with at least a part designed to carry digital markings
- G06K19/06—Record carriers for use with machines and with at least a part designed to carry digital markings characterised by the kind of the digital marking, e.g. shape, nature, code
- G06K19/067—Record carriers with conductive marks, printed circuits or semiconductor circuit elements, e.g. credit or identity cards also with resonating or responding marks without active components
- G06K19/07—Record carriers with conductive marks, printed circuits or semiconductor circuit elements, e.g. credit or identity cards also with resonating or responding marks without active components with integrated circuit chips
- G06K19/0723—Record carriers with conductive marks, printed circuits or semiconductor circuit elements, e.g. credit or identity cards also with resonating or responding marks without active components with integrated circuit chips the record carrier comprising an arrangement for non-contact communication, e.g. wireless communication circuits on transponder cards, non-contact smart cards or RFIDs
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
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- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/08—Payment architectures
- G06Q20/20—Point-of-sale [POS] network systems
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/30—Payment architectures, schemes or protocols characterised by the use of specific devices or networks
- G06Q20/34—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using cards, e.g. integrated circuit [IC] cards or magnetic cards
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- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0641—Shopping interfaces
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0641—Shopping interfaces
- G06Q30/0643—Graphical representation of items or shoppers
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Abstract
The present invention relates to a remote ordering system and method for remotely ordering a desired commodity while a customer is sitting on a table in a store. The system includes an electronic tag provided on a table in an offline store, And a table number distributed to each customer visited in the in-store, tagged the electronic tag to receive the table number of the table selected by the customer, and transmits the received table number to the POS terminal, And an order device for transmitting the order information to the POS terminal when the order selection is input.
Description
The present invention relates to a remote ordering system and method that allows a customer to remotely order a desired item while sitting on a table in a store.
Generally, in a convenience store, a general store, a restaurant, a department store, a discount store, etc., the customer selects the product while selecting the product, selects the desired product by viewing the menu, and orders the product at the counter. Particularly, in the case of food service companies, it is also possible to place a table in the store and then order the desired items at the counter and make payment at the same time.
However, in the conventional order method, the customer has to face the shop staff directly, or since the customer has to place the table after ordering the table or place the table after ordering, the order process is inconvenient in the congested store. Especially, for a foodservice company, each customer needs to go to a table to receive an order. Therefore, at a specific time when an order volume is running, the workload of the employee is increased and the order may be omitted.
In order to solve this problem, the service is applied so that customers who visit the store can easily order remotely by using the smart phone possessed by the customer. In response, the store manager is also introducing a smart POS system that allows customers to remotely process orders and settle easily.
On the other hand, each of the employees in the store can pay directly to the customer for easy settlement. In this case, due to the increase in the issuance of cash receipts and the payment of a small amount of money, the work of the counter is overloaded, and it is difficult to collect and manage sales information.
Therefore, it is necessary to develop a smart force system that enables remote ordering and easy settlement of customers, eliminates the work processes of store staff, facilitates management of sales data, and effectively manages orders during busy times .
Related Prior Art Document is disclosed in Japanese Patent Application Laid-Open No. 10-2011-0136231 entitled "METHOD FOR PROVIDING A REMOTE ORDER SERVICE USING NETWORK AND ORDER MANAGEMENT DEVICE FOR THE SAME", published on December 21, 2011).
SUMMARY OF THE INVENTION The present invention has been made to solve the above problems, and it is an object of the present invention to provide a system and a method for receiving order information by recognizing a table number and a desired product code while a customer is sitting on a table in a store, And to provide a possible remote ordering system and method.
A remote ordering system for achieving the above object includes an electronic tag provided on a table in an offline store; A POS terminal that performs settlement based on the details ordered by the customer in the offline store; And a controller for receiving a table number of a table selected by the customer by tagging the electronic tag and transmitting the received table number to the POS terminal, And an order device for transmitting the order information to the POS terminal when the order selection is input.
The POS terminal, when receiving the order information from the order device, matches the received order information with the table number, stores the order information, reads the details ordered by the order device from the pre-stored data by tagging the order device at the time of payment, And outputting the result to the output terminal.
The order device scans a code of an on-line product from an affiliate market catalog stored in the off-line store, inputs the order selection and transmits the associated affiliate market order information to the POS terminal, One affiliate market order information is matched with the table number and stored.
In addition, the POS terminal can send an order form to the affiliate market management server based on affiliate market order information received from the order device.
In addition, the POS terminal may receive delivery information on affiliate market order information received from the order device, and may transmit the order information to the affiliate market management server together with the order form.
In addition, the POS terminal may perform card settlement for affiliate market order information received from the order device, and may select a product delivery address as a card user's address and transmit it to the affiliate market management server.
In addition, the remote ordering system may include a dedicated application for remote ordering, receiving the order details confirmed by the POS terminal in association with the POS terminal through the dedicated application, displaying the order on the screen, And may further include a user terminal that can perform the operation.
In this case, the order device further includes a tag storing access information accessible by the dedicated application, and the user terminal establishes the dedicated application by connecting with access information stored in the tag by tagging the order device .
Also, the user terminal can receive delivery information on the affiliate market order information among the order details received from the POS terminal through the dedicated application.
In addition, the user terminal can deliver a settlement completion message to the POS terminal when payment is made for the order details received from the POS terminal through the dedicated application.
Meanwhile, the order device for achieving the above-mentioned object is a device which is distributed to each customer visited in an offline store and can be remotely ordered. The order device is a device for tagging an electronic tag provided in a table in the offline store, Tagging portion; A code reader for scanning a code of a desired product in the menu in the offline store; An order selection input unit that receives an order selection for a code of a product scanned through the code reader; And transmitting the table number received through the electronic tag tagging unit to the POS terminal, receiving a code of a product scanned through the code reader, receiving an order selection signal from the order selection input unit, To the POS terminal.
Wherein the code reader scans a code of an on-line product from an affiliate market catalog stored in the off-line store, and the control unit receives an order selection signal from the order selection input unit with respect to a code of an on- And transmits the order information including the code of the online product to the POS terminal.
The order device may further include a BLE communication unit for communicating with the POS terminal based on BLE, a tag storing access information accessible by an application for remote order, and a table number received through the electronic tag tagging unit And may further include a display unit.
In order to achieve the above object, a remote ordering method includes: distributing an order device to each customer visiting an offline store; The ordering device tagging the electronic tag provided in the offline store and receiving the table number of the table selected by the customer; Transmitting the table number received by the order device to the POS terminal; The order device scanning a code of a desired product in a menu plate and receiving an order selection; And transmitting the order information to the POS terminal by the order device.
The remote ordering method may further include storing order information received by the POS terminal from the order device by matching with a table number; The POS terminal may read the details ordered by the order device from the pre-stored data by tagging the order device, and output the read order to the POS screen.
The remote ordering method may further include the step of the order device scanning the code of the on-line merchandise and receiving the order selection from the affiliate market catalog provided in the off-line store; The order device transmitting corresponding affiliate market order information to the POS terminal; Matching the affiliate market order information received by the POS terminal from the order device with the table number and storing the same; And sending the order form to the affiliate market management server based on the affiliate market order information received from the order device by the POS terminal.
Also, in the step of sending an order form to the affiliate market management server, the POS terminal may receive delivery information on the affiliate market order information received from the order device, and transmit the order information to the affiliate market management server together with the order form.
Also, in the step of sending an order form to the affiliate market management server, the POS terminal performs card settlement for affiliate market order information received from the order device, selects a product delivery address as a card user address, Can be transmitted to the server.
The remote ordering method may further include: installing a dedicated application for remote ordering by a user terminal of each customer visiting the offline store; And receiving the order details confirmed by the user terminal from the POS terminal through the dedicated application and displaying the received order details on the screen.
Performing payment for the order details displayed on the screen by the user terminal; And transmitting the payment completion message to the POS terminal by the user terminal.
According to the present invention, when an order device is provided in an offline store visited by a customer and the table number and the desired product code are recognized using the order device while sitting on a table in the offline store, when ordering is requested, It is possible to remotely order by transmitting to the POS terminal of the store.
As a result, the customer can easily order and settle the order, and the store staff can go to the table and receive the order without facing the customer, so that the order management can be effectively performed even during busy times.
In addition, in the offline store, the merchandise of the affiliate market is scanned to the order device and the order is requested and the affiliate market order information ordered is added together with the order information ordered offline at the POS terminal, and the payment is performed. It is possible to easily purchase an affiliate market product in an offline store.
In addition, by tagging the order device, it is possible to install an application for a remote order, and the user terminal installed with the application can be automatically activated when visiting the in-store, thereby enabling ordering of a meal order or a product of a partner market remotely Provide user convenience.
1 is a block diagram illustrating a remote ordering system according to an embodiment of the present invention.
2 is a diagram illustrating the configuration of an order device applied to a remote ordering system according to an embodiment of the present invention.
FIG. 3 is a view showing an appearance of an order device applied to a remote ordering system according to an embodiment of the present invention.
4 is an overall flow diagram illustrating a remote ordering method in accordance with an embodiment of the present invention.
5 is a flowchart illustrating a method for remotely ordering an affiliate market product in an offline store according to an embodiment of the present invention.
6 is a flowchart illustrating a method of simultaneously applying offline order information remotely ordered in an offline store and open market order information remote-ordered to an open market product at the time of settlement.
7 is a diagram illustrating an example of a method for remote ordering in an offline store.
8 is a diagram illustrating an example of a method for remote ordering an affiliate market product in an offline store.
9 is a block diagram showing a configuration for remote ordering using a user terminal in an offline store.
It is noted that the technical terms used herein are used only to describe specific embodiments and are not intended to limit the invention. Also, the technical terms used herein should be interpreted in a sense that is generally understood by those skilled in the art to which the present invention belongs, unless otherwise defined in this specification, and it should be understood that an overly comprehensive It should not be construed as a meaning or an overly reduced meaning.
Also, the singular forms "as used herein include plural referents unless the context clearly dictates otherwise. In the present application, the term "comprising" or "comprising" or the like should not be construed as necessarily including the various elements or steps described in the specification, Or may be further comprised of additional components or steps.
Hereinafter, the present embodiment will be described in detail with reference to the accompanying drawings.
1 is a block diagram illustrating a remote ordering system according to an embodiment of the present invention.
The remote ordering system according to the embodiment of the present invention includes an
The
The
The
In particular, the
The
The
That is, the
In addition, the
In addition, the
At this time, the
The
In addition, the
Also, the
Here, the affiliate market may include an online market, an offline market, and an open market.
FIG. 2 is a view showing a configuration of an order device applied to a remote ordering system according to an embodiment of the present invention, and FIG. 3 is an external view of an ordering device applied to a remote ordering system according to an embodiment of the present invention.
2, the
As shown in FIG. 3, the
The
The
The order
The vibration
The
At this time, the
On the other hand, the
Then, a method for ordering a remote order and an affiliate market item in an offline store based on the above configuration will be described in detail.
4 is an overall flow diagram illustrating a remote ordering method in accordance with an embodiment of the present invention.
First, the customer visiting the offline store receives the
The customer tags the
In step S110, the
In step S120 and step S130, the
In step S140, the customer looks at the in-store menu plate shown in Fig. 7, and scans the code of a desired commodity (food) on the menu plate by using the
In step S150, the customer inputs an order selection button of the
In step S160, the
In the next steps S170 and S180, the
Thereafter, the
Through this process, it is possible for the customer to remotely order desired products, for example, meals, at the table while sitting at the table.
In the case of utilizing the user terminal of each customer visiting the offline store in the remote ordering method, in this embodiment, installing a dedicated application for remote ordering in the user terminal, And receiving the confirmed order details and displaying the received order details on the screen.
In addition, in this embodiment, the user terminal may further include a step of performing settlement of the order details displayed on the screen instead of the POS terminal in the user terminal. In this case, the user terminal may complete settlement and deliver the settlement completion message to the POS terminal .
5 is a flowchart illustrating a method for remotely ordering an affiliate market product with an offline order in an offline store according to an embodiment of the present invention.
The
In step S230, the table number recognized by the
In the next step S250, the
In step S260, the customer inputs an order selection button of the
In step S270, the
In the next steps S280 and S290, the
In step S300, the
Please refer to Fig. 6 for a specific settlement method.
First, in step S310, the
In step S320, the
In step S330, the
In step S340, the
If the inquiry order information includes both the affiliate market order information and the offline order information, they can be added together and the settlement can be performed at once.
In addition, in step S340, the
For example, a customer who has ordered an on-line merchandise from an affiliate market catalog may directly enter the merchandise coupon into the
9 is a block diagram showing a configuration for remote ordering using a user terminal in an off-line store.
In the embodiment of FIG. 9, the
Accordingly, when the
The connection between the
With this configuration, the customer can confirm the order details inquired by the
In addition, the
The foregoing description is merely illustrative of the present invention, and various modifications may be made by those skilled in the art without departing from the spirit of the present invention. Accordingly, the embodiments disclosed in the specification of the present invention are not intended to limit the present invention. The scope of the present invention should be construed according to the following claims, and all the techniques within the scope of the claims should be construed as being included in the scope of the present invention.
100: NFC tag 200: order device
300: POS terminal 210: NFC tagging unit
220: code reader 230: order selection input unit
240: Control section 250: Vibration bell output section
260: communication unit (BLE) 200a: sensing unit
200b:
200d:
Claims (20)
A POS terminal that performs settlement based on the details ordered by the customer in the offline store; And
When the table number of the table selected by the customer is tagged by tagging the electronic tag, the received table number is transmitted to the POS terminal and the code of the desired product is scanned in the menu board When the order selection is input, the order device transmits the order information to the POS terminal
/ RTI >
The POS terminal,
Upon receipt of the order information from the order device, stores the received order information in correspondence with the table number,
And when the payment is made, reading order details of the order device from the pre-stored data by tagging the order device and outputting the read order to the POS screen.
The order device comprises:
The system may scan the code of the online product from the affiliate market catalog stored in the offline store and transmit the affiliated market order information to the POS terminal when the order selection is input,
Wherein the POS terminal matches the association market order information received from the order device with the table number.
The POS terminal,
And sends an order form to the affiliate market management server based on the affiliate market order information received from the order device.
The POS terminal,
And receives the shipping information for the affiliate market order information received from the order device, and transmits the order information together with the order form to the affiliate market management server.
The POS terminal,
A card payment is performed for the affiliate market order information received from the order device, and a product delivery address is selected as a card user address and transmitted to the affiliate market management server.
A dedicated application for remote ordering is installed and connected to the POS terminal through the dedicated application to receive and display the order details confirmed by the POS terminal and display it on the screen,
Lt; RTI ID = 0.0 > a < / RTI > remote ordering system.
Wherein the order device further comprises a tag in which connection information accessible by the dedicated application is stored,
And the user terminal connects with the access information stored in the tag by tagging the order device to install the dedicated application.
The user terminal
And receives the shipping information for the affiliate market order information among the order details received from the POS terminal through the dedicated application.
The user terminal comprises:
And transmits a payment completion message to the POS terminal when payment is made for the order details received from the POS terminal through the dedicated application.
An electronic tag tagging unit for tagging an electronic tag provided in the offline store and receiving a table number;
A code reader for scanning a code of a desired product in the menu in the offline store;
An order selection input unit that receives an order selection for a code of a product scanned through the code reader; And
And transmits the table number received through the electronic tag tagging unit to the POS terminal, receives the code of the product scanned through the code reader, and transmits the order information including the code of the product when the order selection signal is input from the order selection input unit The POS terminal
.
The code reader
The code of the on-line product is scanned from the affiliate market catalog provided in the offline store,
Wherein the controller transmits the order information including the code of the on-line product to the POS terminal when the order selection signal is input from the order selection input unit to the code of the on-line product scanned through the code reader. .
A BLE communication unit for communicating with the POS terminal based on BLE;
A tag that stores access information that can be accessed by a dedicated application for remote ordering, and
A display unit for displaying a table number received through the electronic tag tagging unit;
Further comprising:
The ordering device tagging the electronic tag provided in the offline store and receiving the table number of the table selected by the customer;
Transmitting the table number received by the order device to the POS terminal;
The order device scanning a code of a desired product in a menu plate and receiving an order selection; And
The order device transmits the order information to the POS terminal
/ RTI >
Matching the order information received from the order device with the table number and storing the order information;
The POS terminal reads the details ordered by the order device from the data previously stored by tagging of the order device and outputs the read order to the POS screen
The method further comprising:
The order device scanning a code of an on-line item from an affiliate market catalog provided in the off-line store and receiving an order selection;
The order device transmitting corresponding affiliate market order information to the POS terminal;
Matching the affiliate market order information received by the POS terminal from the order device with the table number and storing the same; And
Sending an order form to the affiliate market management server based on affiliate market order information received from the order device by the POS terminal
The method further comprising:
In the step of sending an order to the affiliate market management server,
Wherein the POS terminal receives delivery information for affiliate market order information received from the order device, and transmits the order information together with the order form to the affiliate market management server.
In the step of sending an order to the affiliate market management server,
Wherein the POS terminal performs card settlement for affiliate market order information received from the order device, and selects a merchandise delivery address as a card user address and transmits the selected merchandise address to the affiliate market management server.
Installing a dedicated application for remote ordering by a user terminal of each customer visiting the offline store;
Receiving the order details confirmed by the POS terminal from the user terminal through the dedicated application and displaying the received order details on the screen
The method further comprising:
Performing settlement of order details displayed on the screen by the user terminal;
The user terminal transmitting a payment completion message to the POS terminal
The method further comprising:
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KR1020150124877A KR20170028067A (en) | 2015-09-03 | 2015-09-03 | System and method for remote ordering |
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KR1020150124877A KR20170028067A (en) | 2015-09-03 | 2015-09-03 | System and method for remote ordering |
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Cited By (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
KR20190072188A (en) | 2017-12-15 | 2019-06-25 | 원광대학교산학협력단 | System and method for controlling remote ordering |
CN110084587A (en) * | 2019-02-28 | 2019-08-02 | 杭州效准智能科技有限公司 | A kind of service plate automatic settlement method based on edge context |
-
2015
- 2015-09-03 KR KR1020150124877A patent/KR20170028067A/en active Application Filing
Cited By (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
KR20190072188A (en) | 2017-12-15 | 2019-06-25 | 원광대학교산학협력단 | System and method for controlling remote ordering |
CN110084587A (en) * | 2019-02-28 | 2019-08-02 | 杭州效准智能科技有限公司 | A kind of service plate automatic settlement method based on edge context |
CN110084587B (en) * | 2019-02-28 | 2021-08-10 | 智准宝智能科技(上海)有限公司 | Automatic dinner plate settlement method based on edge context |
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