KR20080101850A - Method and system for production and publishing based fax service - Google Patents
Method and system for production and publishing based fax service Download PDFInfo
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- KR20080101850A KR20080101850A KR1020080107825A KR20080107825A KR20080101850A KR 20080101850 A KR20080101850 A KR 20080101850A KR 1020080107825 A KR1020080107825 A KR 1020080107825A KR 20080107825 A KR20080107825 A KR 20080107825A KR 20080101850 A KR20080101850 A KR 20080101850A
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- 238000000034 method Methods 0.000 title claims abstract description 101
- 238000004519 manufacturing process Methods 0.000 title claims abstract description 38
- 230000008569 process Effects 0.000 claims abstract description 20
- 230000005540 biological transmission Effects 0.000 claims description 48
- 230000006870 function Effects 0.000 claims description 31
- 238000012545 processing Methods 0.000 claims description 28
- 238000012790 confirmation Methods 0.000 claims description 14
- 238000002360 preparation method Methods 0.000 claims description 9
- 238000013475 authorization Methods 0.000 claims 1
- 230000008571 general function Effects 0.000 claims 1
- 238000007726 management method Methods 0.000 description 21
- 238000012795 verification Methods 0.000 description 5
- 238000010586 diagram Methods 0.000 description 4
- 238000012797 qualification Methods 0.000 description 4
- 230000008859 change Effects 0.000 description 2
- 238000013523 data management Methods 0.000 description 2
- 238000003825 pressing Methods 0.000 description 2
- 230000008901 benefit Effects 0.000 description 1
- 238000004891 communication Methods 0.000 description 1
- 238000009223 counseling Methods 0.000 description 1
- 230000000694 effects Effects 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 238000007639 printing Methods 0.000 description 1
- 239000000565 sealant Substances 0.000 description 1
- 238000012384 transportation and delivery Methods 0.000 description 1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/95—Retrieval from the web
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
- G06F21/31—User authentication
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
- G06F3/12—Digital output to print unit, e.g. line printer, chain printer
- G06F3/1201—Dedicated interfaces to print systems
- G06F3/1223—Dedicated interfaces to print systems specifically adapted to use a particular technique
- G06F3/1237—Print job management
- G06F3/1244—Job translation or job parsing, e.g. page banding
- G06F3/1246—Job translation or job parsing, e.g. page banding by handling markup languages, e.g. XSL, XML, HTML
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/12—Messaging; Mailboxes; Announcements
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- Tourism & Hospitality (AREA)
- Databases & Information Systems (AREA)
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- Economics (AREA)
- Computer Hardware Design (AREA)
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- Computer Networks & Wireless Communication (AREA)
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- Human Resources & Organizations (AREA)
- Marketing (AREA)
- Primary Health Care (AREA)
- Strategic Management (AREA)
- General Business, Economics & Management (AREA)
- Facsimiles In General (AREA)
Abstract
Description
The present invention relates to a FAX service, and more particularly, to a FAX service for facilitating simple and efficient fax document sharing and use by a FAX document provider and a user using the same.
In the technical field related to the existing representative FAX system, a FMS system (Fax Management System) is described as a system including a fax transmission and reception function as follows.
Mainly, FMS is composed of FAX server with fax transmission and reception and management system, e-mail server, fax mailbox and other devices. The FAX server works with other devices to provide fax documents and various additional services by individual or group, and is integrated with UMS (Unified Message Service) or separately.
Basically, the Fax to Mail function, which converts a fax document into an image and attaches it to an e-mail, is also used separately from the Fax to Fax method that is directly transmitted using a fax machine and the Web to Fax method that is transmitted on the web. In addition, various fax document management functions such as transmission number, transmission time, transmission contents, transmission processing, and telephone book are also provided as transmission records for the fax documents.
By using this FAX system, customers can receive fax documents by phone voice guidance, and can efficiently provide information retrieval and processing required by various businesses including customer service center. In particular, it is necessary for companies that require call centers or telemarketing, public offices, customer service, sales support activities, and tasks requiring customer management support.
In addition, it is a fax-related service that is being used, and it can be used without FMS or fax machine because it can be provided by fax application service provider (ASP) on the web using the Internet. You can use it easily without pressing the receiving number or staying for a long time to confirm the transmission. You can attach the fax document to send the created fax document to the fax receiving number and send the received fax in the form of an image.
The present invention related to the production and publication-based FAX service method and the system of the inventors are as follows. Although similarities and differences exist in the technical field, other technologies and other product fields and grounds that can be applied / expanded by the inventiveness of the present invention are listed.
First of all, in order to obtain a general form or a standard form, you can access the website that provides the form, download it, or visit it directly.
In addition, by dialing a general telephone number or a representative phone number such as 1544 or 1588, a number may be selected after listening to the voice guidance or received through a fax machine through a counseling staff connection. In general, documents are sent and received using a fax machine to process and process various tasks such as notices, payments, applications, reports, confirmations, receipts, statements, flyers, flyers, and invoices.
In addition, it prints a document on fax use and transmits it by pressing a receiving number using a fax machine or transmits an image without printing a document by using FMS or other fax transmission program.
However, it is difficult to understand the time burden and difficulty to select a number after listening to the voice announcement to receive the desired fax document, and it is difficult to receive it if there is no fax machine.
In some cases, it is necessary to go through a query for confirmation of the requestor, and there are difficulties in listening and understanding the contents of the conversation.
In particular, the Fax ASP service can use the Web to Fax service, which can send and receive faxes on the Internet if there is no fax machine. There is a limit to the application in the field covered.
In addition, if a stamp or signature is required to confirm the author and the contents created during the normal fax transmission and reception process, and if a reply is required after receiving the fax document, the recipient number must be known and an automatic notification of whether the fax is reached upon transmission. If necessary, there are inconveniences that arise when the fax form is required to have an accurate understanding of the choices or inputs.
Therefore, the inconvenience of appearing to search, edit and transmit the desired fax document can be improved, and the fax service can be easily used regardless of the fax machine, and the desired fax document can be read and downloaded on the web, and the fax document There is a need for a service and a system for effectively providing a business using.
An object of the present invention devised to solve the above problems is to improve the method and system for using the FAX service, anyone can use the FAX service easily and simply, regardless of the fax machine beyond the simple fax transmission and reception function on the web, Efficiently improve online and offline business processes using fax documents in various businesses such as e-commerce, marketing, administrative processing, etc., and provide ASP service for fax and production and publication-based fax service method and system for customer satisfaction. will be.
To this end, anyone who needs a business through fax documents can upload and launch fax documents on the web and share them with each other in the web environment based on the Internet. It is available and allows for transmission or delivery to third parties.
In addition, in addition to providing a general fax available documents, it is possible to create and publish a document having a service purpose and purpose in addition to sharing or facilitating the facsimile service of fax document users.
In addition, through the process of sending / receiving faxes, it is possible to efficiently improve the limitations on existing ASP services dealing with documents related to personal information or security through public certification, digital signature method, seal or signature.
In addition, the fax document production and publishing function to improve the inconvenience when using the fax document and to enable the efficient use of the fax document transmission and processing through the online.
In addition, through the user participation, fax ASP service based on production and publication is possible, and it can be included in the CTI system or provided as a fax server so that the fax service can be supplied to the individual or company requiring the fax service.
A first aspect of the present invention for achieving the above object comprises the steps of: (a) sharing a common or standard document having a fax purpose with a document provider on the Web; Or (b) creating, publishing and sharing a document having a service purpose and purpose, or allowing a user of the document to be provided with the service easily online. In the document production step, (c) allowing the user of the document to enter the confirmation information to allow access to the shared document; (d) allowing the document user to easily edit by automatic document creation online; (e) granting a signature or certification to the completed content; (f) assigning an automatic receiving number so that the document is sent to the document provider immediately after completion of document preparation; And at the document publishing stage, (g) authenticating the document provider and the document to be published.
A second aspect of the present invention for achieving the above object is that a document user on the web (a) search for documents classified into categories and having shared fax use, download and use desired documents, or fax or forward to a third party Doing; Or (b) using according to the procedures provided in the published document; In the process of editing a document according to the procedure provided in the published document, (c) inputting document user confirmation required for document access as necessary; (d) easy editing by automatic document creation online; (e) granting a signature or certification for the created content; In the document transmission process, (f) faxing the created document to an automatic receiving number or inputting an email or a recipient number to a recipient; In the step of replying to the received document, further comprising the step of (g) processing in the same manner as the process of editing and sending the fax document.
The third aspect of the present invention for achieving the above object
DB and file server for storing shared or processed fax documents classified by type of service user information and type by category and user; And
About the editing and publication of fax documents In the service where the fax document provider and the user of the fax document are provided with the processing of sending and receiving faxes by accessing the web, automatic document creation, automatic receiving number assignment, fax document creation and publication, e-mail transmission, fax document Provides a FAX service system that includes a main server that provides authentication and signature for providers and fax documents, authentication and signature functions for users of fax documents and created fax documents.
Additionally, a function of allowing a fax document provider to upload and share a fax document corresponding to a category fax document category on the web; And it provides a FAX service system further comprising an additional server for the management of fax documents transmitted and received separately from the main server, fax transmission and reception and result reporting, billing according to the use of the service.
Preferably, the FAX service system provides a fax ASP service, and may be included in the CTI system or used as a fax server so that the FAX service may be supplied to an individual or a company requiring a fax service.
As described above, according to the present invention, anyone can use the FAX service easily and conveniently, regardless of the fax machine, apart from a simple fax transmission and reception function, and use a fax document in various businesses such as electronic commerce, marketing, and administrative processing. Can be efficiently improved, and can provide a production and publication-based fax service method and system for customer satisfaction and ASP service for fax.
As a result, anyone who needs a business through fax documents can upload and launch fax documents on the web and share them with each other in an internet-based web environment. It is available and can be sent or delivered to third parties.
In addition, in addition to providing a general fax-enabled document, a document having a service purpose and purpose may be additionally produced, published and shared, or a fax document user may easily receive a fax service.
In addition, it is possible to efficiently improve the constraints on existing ASP services dealing with documents related to personal information or security through public certification or digital signature method, seal or signature during fax transmission and reception.
In addition, the fax document production and publishing function can improve the inconvenience when using the fax document and can efficiently use the fax document transmission and processing through the online.
In addition, through the user participation, fax ASP service based on production and publication is possible, and it can be included in the CTI system or provided as a fax server so that the fax service can be supplied to individuals or companies requiring the fax service.
Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.
1 is a view for explaining a production and publishing-based fax service method and system according to an embodiment of the present invention.
In FIG. 1, a
Referring to FIG. 1, the document
In addition, according to the present invention, the configuration module shown in FIG. 1 may be included in a CTI system or operated as a fax server that is supplied to an individual or a company requiring a fax service and operated independently, in addition to operating as a fax ASP service.
Referring to FIG. 1, the
When the
Then, the
Thus, the
Meanwhile, the
Referring to the functions for document production and publication having a service purpose and purpose provided by the present invention.
Functions for document production and publication, in addition to the simple document sharing that allows the user to use freely from the
Therefore, in order to set the access rights, a tool that can set the password, member number or unique ID (ID), SMS authentication number or business registration number, name and the like.
In addition, the
In addition, an automatic receiving number setting function is included so that it can be transmitted to the
In addition, according to the purpose and purpose of the service, an image such as a seal or signature or original sealant for identification or electronic signature or author verification for verification and certification of the document created by the user is attached. It includes a set function that can be used.
In addition, if necessary, the produced document is subjected to a facsimile document provider certification by an accredited certification or an electronic signature method, and the publication is completed. Documents on fax use after publication are shared with users.
To do this, you use a tool to illustrate the configurable items and select them.
Examples of functions for document production and publication having a service purpose and purpose provided by the present invention are as follows.
If the
In addition, such as a method for granting access rights for author authentication, the method may be attached to an official certificate and the like, and an image such as a seal or signature of the
Of course, the
In addition, the
In the case of sending by e-mail in the form of HTML, the
Meanwhile, the authentication /
In addition, the provider
Referring to FIG. 1, the
In particular, the
The
In addition, documents produced according to the purpose and purpose of the service may be used through the procedures required by the document. As described above, the
Download and use a document that searches for various forms, forms, documents for special purposes, etc. shared by the
On the other hand, the authentication / warranty module (130b), the authentication / warranty module (130b) provides an interface with other systems for processing by a publicly used certificate or electronic signature, SMS authentication number or OTP generation number, etc. The
The
Here, the
Hereinafter, using the module constituting the system in Figure 1 can provide an ASP service for document sharing and use of fax use, Internet S / W phones, chat programs and Internet services are available using the system configuration module It can be added and used as a dedicated program for sending / receiving and processing faxes in a mobile phone or other terminal device, and can be applied to a FAX server or CTI system that can use a fax by providing it to an individual or a company requiring a fax service.
Meanwhile, in the above description, a document to be transmitted and received by a control and data protocol (not shown) and a protocol transmitted and received between the
In addition, in the above description, it can be fully understood by those skilled in the art from the above description that the system configuration for the fax transmission used in the present invention and a method operated using the communication network and an embodiment for performing the same also exist. .
2 is a flowchart illustrating a procedure in which a provider registers a document having a fax purpose according to an embodiment of the present invention.
First, a provider providing a document having a fax purpose is connected to the web providing the present invention (200) .If authentication is required for the form provider as necessary, the provider authentication (according to the official certificate or electronic signature, other authentication procedures) 210). When the provider authentication is completed (220), if it is necessary to publish a document suitable for the purpose and purpose of the service (220), it is necessary from the
In addition, when proof of the document written by the user is required (240), the attachment function is set so that an image of the seal or signature or the original control seal for verifying the author or the electronic signature or author can be attached. (241).
In addition, if it is necessary to be sent to the document provider immediately without completing the additional fax receiving number after the completion (250), and set to be received by the automatic receiving number, and if necessary to change the automatic receiving number is set a change number or e-mail (251) .
In addition, according to the definition of the purpose and purpose of the service for publishing the produced document (260), the authentication method is set in the official certificate or digital signature or other methods (261). When the
3 is a flowchart illustrating a procedure in which a user uses a document having a fax purpose according to an embodiment of the present invention.
First, a user using a document having a fax purpose is connected to the web providing the present invention (300), and if necessary, authentication of the form user is required according to an authorized certificate or electronic signature or other authentication procedures according to user authentication (310). ).
When the user authentication is completed (320), depending on the purpose and purpose of the service (320), the user can select the document to be used and use it freely without granting permission to use the document, but the user access permission is required (320). Enter the access authority code (321). Then, if the provided document is provided with an automatic document creation function (330), if the required items required by the document, such as mandatory and optional input items, query items (331), and then the authentication of the author is required (340) User authentication is carried out in accordance with an accredited certificate, digital signature, or other authentication procedure (341). In addition, in the case of a document to which the automatic receiving number is assigned (350), the document is transmitted to the corresponding number (360), and if the reply to the received document is required to go through the same process, and the transmission and reception is completed (360) The result is processed (370).
Such a method and apparatus of the present invention have been described with reference to the embodiments shown in the drawings for clarity, but these are merely exemplary, and various modifications and equivalent other embodiments are possible to those skilled in the art. Will understand. Therefore, the true technical protection scope of the present invention will be defined by the appended claims.
4A is a diagram for describing a method of publishing a general or standard document having a fax purpose according to an embodiment of the present invention by a document provider.
Referring to FIG. 4A, a document provider accesses a fax ASP that provides a service corresponding to the present invention, or uses dedicated means for fax transmission and reception and processing. Here, the dedicated means is applied to the system configuration module in FIG. 1 to individuals or companies that require a system or fax service for sending and receiving faxes and processing in the Internet S / W phone, chat program and mobile phone or other terminal device capable of Internet service Means a FAX server or CTI system that can be supplied and use its own fax.
In the next process, in addition to the document attachment function for the purpose of simple sharing, the document can be produced and published according to the purpose and purpose of the service. An example of a document publication is a "subscription application" produced by a publishing function. It is produced by automatic document creation or access authority, author authentication, automatic receiving number setting, etc. by publishing function. For example, if author authentication is not required in the author authentication setting process, select no authentication. In addition, after retrieving a pre-stored seal, signature, or original control stamp, the device was set to be attached by resizing by dragging. Use the publishing function to publish after the production process is complete.
Figure 4b is a view for explaining a fax document transmission method according to an embodiment of the present invention.
Referring to FIG. 4B, the service user accesses a fax ASP providing a service corresponding to the present invention for fax transmission or uses dedicated means for fax transmission and reception and processing. Then, scan and upload an image of a "business registration certificate" as an example of a fax document to be transmitted, or add it using a dedicated means for transmitting and receiving a fax as described above. Then enter the recipient number or select from a separate address book to send and reuse when needed. Compared to the manual transmission method using a fax machine each time, there is an advantage that it can be easily transmitted on a PC. In particular, a fax machine can be transmitted by using a fax machine connected to a web server providing a website.
FIG. 4C is a diagram for describing a method of processing a fax document requiring an author signature by an e-mail according to one embodiment of the present invention.
Referring to FIG. 4C, in the service method, a service user receives an e-mail regarding a participation application from a service provider and directly accesses a uniform resource locator (URL) or enters a URL in a browser to fill out an included “entry application form”. As described above, the automatic document creation method fills out the inputs required in the "participation application form" in order by the preparation guide.After completing the preparation, the pre-stored seal or signature for the seal of the creator or signature is completed. After attaching and loading, it is resized using the drag method.
In addition, in another embodiment, the automatic document creation method is operated and an e-mail to which HTML (Hyper Text Markup Language) is applied to enable fax transmission to an automatic receiving number is received and transmitted in the same manner as described above.
FIG. 4D is a view for explaining a method of using a general or standard document having a fax use by a document user according to an embodiment of the present invention.
Referring to FIG. 4D, a service user accesses a fax ASP that provides a service according to the present invention or uses dedicated means for fax transmission and reception and processing. In addition, as a next step, in addition to the ability to download and use a desired document or transmit it to a third party, it is possible to use a published document according to the purpose and purpose of the service.
For example, request a "withholding receipt request", check the customer category for user confirmation, and then enter the name, resident (corporate) registration number, business registration number, telephone number, and fax number to be received. Then, it is possible to use the OTP generation number by input, and other methods such as accredited certificates or SMS authentication depending on the scope of information provided, and when the requestor confirmation is completed, the form is transmitted to the user.
The usage method according to an embodiment of the present invention means that the system or the system described above in the present invention is provided by an individual or an enterprise operating independently, and additionally used for service other than a service requiring user authentication. In order to authorize sending and receiving and processing depending on the purpose and the purpose, access to and output of documents may be allowed by inputting SMS authentication number, OTP generation number, member number or other password.
1 is a view for explaining a production and publishing-based fax service method and system according to an embodiment of the present invention.
2 is a flowchart illustrating a procedure in which a provider registers a document having a fax purpose according to an embodiment of the present invention.
3 is a flowchart illustrating a procedure in which a user uses a document having a fax purpose according to an embodiment of the present invention.
4A is a diagram for describing a method of publishing a general or standard document having a fax purpose according to an embodiment of the present invention by a document provider.
Figure 4b is a view for explaining a fax document transmission method according to an embodiment of the present invention.
FIG. 4C is a diagram for describing a method of processing a fax document requiring an author signature by an e-mail according to one embodiment of the present invention.
FIG. 4D is a view for explaining a method of using a general or standard document having a fax use by a document user according to an embodiment of the present invention.
Claims (15)
Priority Applications (1)
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KR1020080107825A KR20080101850A (en) | 2008-10-31 | 2008-10-31 | Method and system for production and publishing based fax service |
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KR1020080107825A KR20080101850A (en) | 2008-10-31 | 2008-10-31 | Method and system for production and publishing based fax service |
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KR20080101850A true KR20080101850A (en) | 2008-11-21 |
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KR1020080107825A KR20080101850A (en) | 2008-10-31 | 2008-10-31 | Method and system for production and publishing based fax service |
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Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
KR101063826B1 (en) * | 2010-03-04 | 2011-09-14 | 하나유테크(주) | System and method of collecting statistic data used online |
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2008
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Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
KR101063826B1 (en) * | 2010-03-04 | 2011-09-14 | 하나유테크(주) | System and method of collecting statistic data used online |
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