KR20040008066A - E-commerce method - Google Patents

Abstract

PURPOSE: An EC(Electric Commerce) method is provided to offer the information for goods and services to customers, to actively connect a businessman and the customer, and to offer a more reliable service to the customer by transmitting a confirmation message to the customer making an order or a reservation. CONSTITUTION: An IPS(Information Providing Server) receives and stores the businessman registration information from a businessman terminal(S20). The IPS offers the businessman registration information to the customer through a customer terminal(S21). The IPS receives the request information including the order or the reservation for the goods or service selected by the customer from the businessman registration information from the customer terminal(S22). The IPS transmits the request information to the businessman terminal(S23). The businessman terminal transmits the confirmation message for the reception of the request information to the customer terminal(S24).

Description

E-Commerce Method {E-COMMERCE METHOD}

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an electronic commerce method, and more particularly, to provide an information providing server connecting a customer terminal and an operator terminal, and to transmit a confirmation message to the customer terminal through the operator terminal. To an e-commerce method.

In the conventional e-commerce method using a wired / wireless network, customers are provided with information necessary for ordering a product or a reservation for a service on a service providing web page, and the information on the order and reservation is provided to a real provider who provides the service. Directly through As a result, the service providing web page is merely a means for sharing or providing information, and there is a inconvenience that a business operator must receive and process the order or reservation directly.

SUMMARY OF THE INVENTION The present invention has been made to solve the above problems, and an object of the present invention is not only to provide customers with information on goods and services, but also to provide an electronic commerce method that actively connects operators and customers.

In addition, an object of the present invention is to provide a more reliable service to the customer by allowing the operator to send a confirmation message for the order or reservation to the customer who made the order or reservation.

1 is a block diagram of a system in which the present invention is implemented.

2 is a flow chart of the present invention e-commerce method.

3A is a detailed flowchart of step S20 of FIG. 2.

3B is a detailed flowchart of step S22 of FIG. 2.

FIG. 3C is a detailed flowchart of step S24 of FIG. 2.

3d is a flowchart of a customer payment step, which is another embodiment of the present invention.

The present invention provides an electronic commerce method comprising: receiving, by an information providing server, business registration information from a business operator terminal; Providing, by the information providing server, the business registration information to a customer through a customer terminal; Receiving, by the information providing server, request information including contents of an order or a reservation for a product or service selected by the customer from the operator registration information from the customer terminal; Transmitting, by the information providing server, the request information to the operator terminal; Sending, by the operator terminal, a confirmation message for receiving the request information to the customer terminal.

In addition, another aspect of the present invention provides an electronic commerce method comprising the steps of: a business operator terminal transmitting business registration information to an information providing server; Receiving, by the service provider terminal, request information including an order or a reservation content for a product or service selected by a customer from the service provider registration information from the information providing server; Sending, by the operator terminal, a confirmation message for receiving the request information to the customer terminal of the customer.

1 is a block diagram of a system in which the present invention is implemented. The customer 2 can use the customer terminal 3 to connect to the information providing server 4 via a wired or wireless network 1. The operator 5 is also connected to the information providing server 4 via the network 1 using the operator terminal 6. In addition, an output terminal 7 is connected to the operator terminal 6. The output terminal 7 can be, for example, a printer, a monitor or the like. The customer terminal 3 and the operator terminal 6 may be a personal digital assistant (PDA), a wireless information terminal, a personal computer, or the like. The information providing server 4 has one or more databases DB for storing predetermined information or data.

2 is a flow chart of the present invention e-commerce method.

In detail, in step S20, the web page by the information provision server 4 receives the business registration information which is information on goods or services which the information provision server 4 provides to the self from the operator 5, and the like. Received through, and stored in the business registration information DB.

In step S21, the information providing server 4 allows the customer 2 to receive the business registration information stored in the business registration information DB through the customer terminal 3 on the web page.

In step S22, the customer 2 retrieves the business registration information and transmits request information for a desired product or service to the information providing server 4 through the customer terminal 3. The information providing server 4 receives the request information and stores it in the request information DB.

In step S23, the information providing server 4 transmits the stored request information to the operator terminal 6 of the operator 5 corresponding to the contents.

In step S24, after receiving the request information, the service provider 5 transmits a confirmation message for receiving the request information to the customer.

A more detailed description of these steps is given below.

3A is a detailed flowchart of step S20 of FIG. 2. The operator 5 accesses the web page of the information providing server 4 via the operator terminal 6 (step S201), and provides information required for a predetermined form (printed form) on the web page. Input (step S202). In this case, the business registration information includes a company name, a product item, a product description, an order or reservation method, a payment method (card or cash), a price, and the like. The information providing server 4 stores the entered business registration information in the business registration information DB (step S203). Subsequently, the operator terminal 6 maintains a reception waiting state until receiving the request information from the information providing server 4 (step S204). If the request information is received, the operator terminal 6 proceeds to step S24.

3B is a detailed flowchart of step S22 of FIG. 2. The information providing server 4 is in a state capable of providing the business registration information, wherein the customer 2 accesses the web page of the information providing server 4 via the customer terminal 3 ( Step S211). Thus, the information providing server 4 allows the customer 2 to search for business registration information stored in the business registration information DB (step S212). Of course, the present invention may additionally include an authentication process, such as login, in order for the customer 2 to obtain the business registration information. The customer 2 can search the provided business registration information to search a list of desired goods or services (step S213), select the goods or services, and select the information providing server 4 The request information is input to include information necessary for ordering or making a reservation for the goods or services defined on the basis of the business registration information corresponding to the goods or services (step S214). The requested information may include the customer's name, contact method (phone number, etc.), order product (and quantity) or reservation service (and number of people or place required), payment method (card / cash), parking availability, Business registration information (which can be automatically added to the request information), and the like. The information providing server 4 stores the request information input by the customer 2 in the request information DB (step S22), and transmits the request information to the corresponding operator terminal 6 again (step S22). (S23))

FIG. 3C is a detailed flowchart of step S24 of FIG. 2. The operator terminal 6 is in a waiting state for reception, receives request information from the information providing server 4 (step S241), and transmits the request information to the output terminal 7 (step ( S242)). In the transmitting step (S242), the PUSH function of the request information may be used for the transmission. When the request information is received, the operator terminal 6 may generate a ring tone or the like. The request information is printed through the output terminal 7 (step S243), so that the service provider 5 can check the contents of the request information (step S244). Thereafter, the operator terminal 6 transmits a confirmation message indicating that the request information has been received to the customer terminal 3 or to a contact included in the request information (step S245).

The confirmation message may be divided into an order for a product and a case for a service. The confirmation message includes information indicating that acceptance of the order or reservation is completed, and information on payment. In the case of an order, if the customer 2 selects a card payment as a payment method, the service provider 5 selects a list of products ordered by the customer through the service provider terminal 6, the price (or the total price), and online payment of the card. Sends a confirmation message to the customer 2 including information such as the URL of the site. If the customer 2 selects a cash payment method, the operator 5 transmits a confirmation message to the customer 2 including a list of items ordered, a price, a deposit account, and the like. In the case of a reservation, the operator 5 confirms the contents of the reservation made by the customer 2 (time, place, number of people, ordered food, etc.), availability or not, or a discount for each operator. To the customer (2).

3d is a flowchart of a customer payment step, which is another embodiment of the present invention. The operator 5 processes the ordered product by determining the payment method selected by the customer 2 among the payment methods included in the business registration information input in step S20.

In step S251, the payment method included in the request information input through the operator terminal 6 is received, and it is determined whether it is a cash payment (step S252) or a card payment (step S255). . If the cash settlement, the operator terminal 6 transmits a confirmation message including the deposit number on which the cash is deposited (step S253). After a predetermined time (for example, 48 hours), it is confirmed whether a deposit has been made (step S254). In this case, the deposit may be confirmed by the operator 2 directly through a bank or the like, or may be made by receiving a confirmation message from the bank or the like. If the payment has been made, the procedure for delivering the goods is made (step S258), otherwise, the order is canceled (step S259). If the card payment, the operator terminal 6 transmits a confirmation message including the URL of the site where the card payment is possible (step S256). After a predetermined time (for example, 48 hours), it is checked whether the card payment is completed (step S257). The confirmation may be confirmed by receiving a predetermined confirmation message from the card settlement site when the customer 2 accesses the site and pays the card, or may be confirmed by receiving a confirmation message from a predetermined card company. There may be other suitable methods. If the card payment is completed, the procedure for delivering the goods is made to proceed (step S258), otherwise, the order is canceled (step S259). If the payment method is not included in the request information, the process ends immediately (step 260). In the above steps, before proceeding to the product delivery step (S258) in the cash payment confirmation step (S254) or the card payment confirmation step (S257), the confirmation message for the completion of the payment is sent to the operator terminal (6) It may be generated and further transmitted to the customer terminal (3).

If the payment method is not included in the request information, the operator terminal 6 ends the processing of the order or reservation.

Through the above-described configuration, the present invention not only provides information on goods and services to customers, but also directly provides operators with orders or reservations from customers, and those orders or reservations to customers whose orders or reservations are made by the operators. By sending an acknowledgment message for, the e-commerce method is more simplified and effective.

Claims (10)

In an electronic commerce method, the method comprises: An information providing server receiving and storing business registration information from a business terminal; Providing, by the information providing server, the business registration information to a customer through a customer terminal; Receiving, by the information providing server, request information including contents of an order or a reservation for a product or service selected by the customer from the operator registration information from the customer terminal; Transmitting, by the information providing server, the request information to the operator terminal; And sending, by the operator terminal, a confirmation message for receiving the request information to the customer terminal. In an electronic commerce method, the method comprises: Transmitting, by the service provider terminal, business registration information to the information providing server; Receiving, by the service provider terminal, request information including an order or a reservation content for a product or service selected by a customer from the service provider registration information from the information providing server; And sending, by the operator terminal, a confirmation message for receiving the request information to the customer terminal of the customer. The electronic commerce method according to claim 1 or 2, wherein the business registration information includes information on a payment method including card payment and cash payment. The electronic commerce method of claim 3, wherein the request information includes a payment method for the product or service. 5. The method of claim 4, wherein the request information is an order for a product, and if the payment method included in the request information is a card payment, the confirmation message includes a list of products selected by the customer, a price and a card payment online. E-commerce method comprising the URL of a possible site. 5. The method of claim 4, wherein the request information is an order for a product, and if the payment method included in the request information is a cash payment, the confirmation message includes a list of products selected by the customer, a price and a deposit account number. E-commerce method characterized in that. 6. The method of claim 5, wherein the method transmits a confirmation message to the customer terminal when the payment is made through the card-enabled site within a predetermined period of time, and otherwise cancels the order for the product. E-commerce method further comprising the step. The electronic commerce according to claim 1, wherein when the request information is a reservation for a service, the confirmation message includes contents reserved by the customer and discount benefit information according to availability and business registration information. Way. 2. The method of claim 1, further comprising transmitting request information sent to the operator terminal to a predetermined output terminal. The method of claim 1, wherein the method further comprises, after the operator terminal transmits the operator registration information, maintaining the reception waiting until the operator terminal receives the request information. E-commerce method.