KR102091381B1 - Management system and methods of handling baggage in airport - Google Patents

Abstract

The present invention discloses an airport baggage management system and method. An airport luggage management system according to an aspect of the present invention is attached to the luggage of each passenger, and is installed on one side of a conveyor that automatically moves luggage to a gate, an electronic tag storing luggage information, and an electronic attached to luggage passing through A reader that recognizes a tag, is installed at each airport, receives luggage recognition information including reader identification information and luggage information from the reader, and determines whether the luggage has arrived at the destination through the luggage recognition information, and the luggage is When arriving at the destination, the baggage location information of the baggage is calculated from the reader identification information and the conveyor driving speed, transmitted to the terminal of the corresponding passenger, and when the baggage does not reach the destination, baggage misdelivery including airport identification information and baggage information Information to the luggage management server Baggage that is connected to the port management server, the airport management server installed at each airport through a communication network, and when the baggage misdelivery information is received from the airport management server, the baggage misdelivery information information including the misdelivered airport identification information is transmitted to the passenger terminal. Includes a management server.

Description

Management system and methods of handling baggage in airport}

The present invention relates to an airport baggage management system and method, which recognizes baggage information through an electronic tag attached to the baggage, determines whether the baggage arrives at the destination, and calculates baggage location information when the baggage arrives at the destination. It relates to an airport baggage management system and method for transmitting to the terminal of the terminal, and when the baggage has not arrived at the destination, the baggage misdelivery information is transmitted to the terminal of the passenger.

Airplanes are increasingly used as a means of transportation.

In order to use an airplane, cargo above a certain capacity cannot be brought into the airplane, so a certain amount or a certain item must be transported as cargo.

The cargo carried in this way is in danger of being mixed with other users' cargo and lost, and the users have anxiety.

Accordingly, various technologies for managing luggage at airports have been developed, and examples thereof include Patent Documents 1 to 3.

Patent Document 1 reads the luggage information entered in the electronic tag from a fixed reader connected to the airport luggage management system and transmits it to the airport luggage management system, as a route to transport luggage in response to the luggage information read from the airport luggage management system Classifying, reading the luggage information and user information entered in the electronic tag from the mobile reader connected to the airport luggage management system and transmitting it to the airport luggage management system, and the departure aircraft number and luggage included in the luggage information in the mobile reader Comparing the aircraft number to each other, the comparison result of the aircraft number if the correspondence includes classifying the luggage to the user terminal that the luggage is loaded on the aircraft to be transported,

Patent Document 2 is a luggage management system using RFID, a shipping writer unit for inputting article information and a password to an RFID tag attached to the article; A storage rack provided with doors to store items; A reader that reads and transmits item information and passwords of items accommodated in the storage rack to the outside; Door lock for opening and closing the door using a password; RFID including a management server that manages the goods information and password transmitted from the reader, displays the goods information when the recipient inputs the password, and recognizes and manages the receipt of the goods by recognizing the opening / closing state of the door transmitted from the door lock. It is a used luggage management system,

Patent document 3 stores information about the code, owner name, aircraft number, destination, etc. for luggage, and a first control unit that controls information about pre-stored luggage to be transmitted when a data transmission signal is input from the outside and external Consists of a first communication unit that transmits and receives data to and from the device, supplies a data transmission signal input from the outside to the first control unit, and transmits information on the luggage output from the first control unit through an antenna. It comprises a baggage information storage means built in the tag, the first communication unit of the baggage information storage means through the antenna, a second communication unit for transmitting and receiving data, and information about the luggage to be loaded on the aircraft Memory that is supplied and stored from the airport management system through the communication module installed in the second container The 'data transmission signal' is transmitted to the baggage information storage means through the unit, and the information about the baggage received from the baggage information storage means is compared with information previously stored in the memory as a response signal, and the baggage currently flowing into the aircraft is normal. It determines whether it is abnormal, and if it is abnormal, displays a second control unit that controls to display a warning, a warning lamp that lights up under the control of the second control unit, and a code, aircraft number, destination, etc. corresponding to the cargo determined as abnormal. It is a cargo management system for airports that consists of a display unit and consists of cargo management means installed at the entrance to the cargo compartment.

As such, various airport baggage management technologies have been developed, but some of them simply manage the route of the baggage within the airport, which can not help any actual airport users, and some can check the location of the baggage in real time. Although there is a system using an electronic tag, the electronic tag system is not only expensive due to the need to install a reader at each airport, but also because the electronic tag has no international standard for frequencies, frequencies between different countries may not be compatible with each other. There is a problem in that the user's luggage information is inadvertently leaked because it is vulnerable to security because anyone who knows the frequency and the reader that reads the frequency can know the information.

Republic of Korea Registered Patent No. 10-0793419 Republic of Korea Patent Publication No. 10-2009-0125448 Republic of Korea Utility Model No. 20-0259840

The present invention has been developed to solve the problems of the prior art as described above, in the process of handling the luggage to grasp the distance to the destination of the luggage and the speed of the conveyor transport belt, and to the user the expected time required for the arrival of the cargo Message, web-based text message And it is an object to provide an airport luggage management system and method that can relieve anxiety about information about luggage and loss by notifying the user through SNS.

In particular, the present invention has been used as a technology for analyzing and classifying information for a long time, and since it is stable in a complementary part by using barcodes that are frequently used in airports, security is secured to prevent accidental leakage of user's luggage information. It aims to provide an airport baggage management system and method that can be done.

In addition, an object of the present invention is to provide an airport baggage management system and method that allows a passenger to immediately know that his baggage has been incorrectly delivered when he arrives at the target airport.

The problem to be solved by the present invention is not limited to the problem (s) mentioned above, and another problem (s) not mentioned will be clearly understood by those skilled in the art from the following description.

An airport luggage management system according to an aspect of the present invention is attached to the luggage of each passenger, and is installed on one side of a conveyor that automatically moves luggage to a gate, an electronic tag storing luggage information, and an electronic attached to luggage passing through A reader that recognizes a tag, is installed at each airport, receives luggage recognition information including reader identification information and luggage information from the reader, and determines whether the luggage has arrived at the destination through the luggage recognition information, and the luggage is When arriving at the destination, the baggage location information of the baggage is calculated from the reader identification information and the conveyor driving speed, transmitted to the terminal of the corresponding passenger, and when the baggage does not reach the destination, baggage misdelivery including airport identification information and baggage information Information to the luggage management server Baggage that is connected to the port management server, the airport management server installed at each airport through a communication network, and when the baggage misdelivery information is received from the airport management server, the baggage misdelivery information information including the misdelivered airport identification information is transmitted to the passenger terminal. Includes a management server.

In the present invention, when the luggage arrives at the destination, the airport management server determines whether the luggage recognition information is received within a certain time based on the arrival time of the corresponding aircraft, and when the luggage recognition information is received within the predetermined time, When the luggage location information is transmitted to the terminal of the passenger, and luggage recognition information is not received within the predetermined time, luggage delay guidance information including a cause of luggage delay may be transmitted to the terminal of the passenger.

In the present invention, the airport management server confirms the nationality of the passenger through the luggage recognition information, and converts the luggage location information or the luggage delay guide information into a language used in the nationality or a language registered by the passenger Can transmit.

In the present invention, the airport management server, when the baggage does not arrive at the destination, may transmit baggage misdelivery information including misdelivered airport identification information to the passenger terminal.

In the present invention, the airport management server is a baggage for which the baggage recognition information is not received within a predetermined time based on the arrival time of the aircraft and the reader recognition time of the first baggage in the cabin, among the luggage of passengers registered as the destination. If present, it is possible to transmit baggage misdelivery information to the corresponding passenger terminal, and to transmit baggage tracking request information to the baggage management server.

In the present invention, when receiving the baggage tracking request information, the baggage management server may transmit information on the processing status of the baggage to the terminal of the corresponding passenger.

In the present invention, the airport management server may provide baggage handling status information to at least one of check-in, transit, and arrival of baggage made at the airport.

In the present invention, the reader may be installed at the inlet and the outlet of the conveyor, respectively, so that it is possible to identify the conveyor line to which the luggage is input and the gate to be output.

In the present invention, the luggage information may include passenger identification information, luggage identification information, origin, destination, departure aircraft number, departure time, arrival time.

In the present invention, the baggage management server may check the nationality of the passenger through the baggage misdelivery information, and convert the misdelivery guide information into a language used in the nationality or a language registered by the passenger and transmit the same.

In the present invention, the baggage management server may provide baggage handling status information to at least one of check-in, transit, and arrival of baggage made at each airport.

In the airport luggage management method according to an aspect of the present invention, the airport management server receives luggage recognition information including reader identification information and luggage information from a reader, and determines whether the luggage arrives at the destination through the luggage recognition information The airport management server, when the baggage does not arrive at the destination, transmits baggage misdelivery guide information including misdelivered airport identification information to the terminal of the corresponding passenger, and miscarriage of luggage including airport identification information and baggage information Transmitting information to a luggage management server, wherein the luggage management server, upon receiving the baggage misdelivery information, includes transmitting information on the handling status of the luggage to the terminal of the passenger.

In the present invention, when the luggage arrives at the destination, the airport management server determines whether the luggage recognition information is received within a predetermined time based on the arrival time of the corresponding aircraft, and when the luggage recognition information is received within the predetermined time, The luggage location information of the luggage is calculated from the reader identification information and the conveyor driving speed and transmitted to the passenger terminal, and when luggage recognition information is not received within the predetermined time, luggage delay guidance information including a cause of luggage delay is provided. It can be transmitted to the passenger terminal.

Since the present invention provides information on baggage through a text message, it is possible to provide a service not only to a smartphone but also to a customer using a 2G phone, and the travel time of the luggage and the estimated time to arrive at the gate in the text content. It has the effect of being able to convey the text and allowing the user to more easily receive the luggage.

In addition, according to the present invention, the language of the displayed luggage information characters can be sent in various third languages such as English, Chinese, and Japanese, so that users who use various languages can easily check luggage information.

In addition, the present invention has the effect of providing a faster and more accurate luggage information to the user, thereby improving the quality of service of airlines, providing high-quality services of low-cost airlines, preventing theft, and providing differentiated services from other airports.

In addition, the present invention is an effect that can reduce the risk of lost luggage, because it is possible to immediately know that their luggage has been incorrectly delivered when the passenger arrives at the destination airport, and this can more quickly and accurately handle misdelivered luggage. have.

In addition, according to the present invention, by notifying the passenger of the incorrect delivery information of the luggage in advance, the passenger can know that the luggage has been lost after arriving at the destination airport, and the reporting process is also facilitated.

In addition, the present invention provides passengers with baggage location information, baggage delay guide information, and baggage misdelivery information according to the baggage processing process, so that the passenger can check the baggage location in real time (or periodically), and the baggage is expected to arrive You can check the time and see other tasks in the meantime. In addition, the passenger can confirm that his / her luggage has been delivered to other airports through the miscarriage information of the luggage, and can take prompt action accordingly, thereby preventing the luggage from being lost or stolen.

1 is a view for explaining an airport luggage management system according to an embodiment of the present invention.
2 is a view showing an example of a luggage information screen transmitted by the airport luggage management system according to an embodiment of the present invention.
3 is an exemplary view showing a screen of advertising and executing a luggage tracking program according to an embodiment of the present invention.
4 is a view for explaining an airport luggage management system according to another embodiment of the present invention.
5 is a block diagram illustrating an airport management server according to an embodiment of the present invention.
6 is a block diagram illustrating a luggage management server according to an embodiment of the present invention.
7 is a view for explaining an airport luggage management method according to an embodiment of the present invention.
8 is an exemplary view showing luggage delay guide information according to an embodiment of the present invention.
9 is an exemplary view showing information on miscarriage of luggage according to an embodiment of the present invention.
10 is an exemplary view showing information indicating that a hydrate according to an embodiment of the present invention has not been properly processed.
11 is an exemplary view showing information informing that normal processing of a hydrate according to an embodiment of the present invention is delayed.
12 is an exemplary view showing information informing that a luggage is misrecognized according to an embodiment of the present invention.
13 is an exemplary view for explaining a hydrate processing process in a direct flight according to an embodiment of the present invention.
14 is an exemplary view for explaining a baggage processing process in the case of a diesel airline that automatically processes baggage according to an embodiment of the present invention.
15 is an exemplary view for explaining a baggage handling process in the case of a transit airline directly handling a passenger according to an embodiment of the present invention.
16 is an exemplary diagram for explaining a method of receiving a processing process for each section as a text message according to an embodiment of the present invention.
17 is an exemplary view for explaining a method of receiving a text message only in a section in which a problem occurs according to an embodiment of the present invention.
18 is a screen view for comprehensively providing a process of all sections according to an embodiment of the present invention through an application.
19 is an exemplary view for explaining a hydrate processing process according to an embodiment of the present invention.

Hereinafter, an airport luggage management system and method according to an embodiment of the present invention will be described with reference to the accompanying drawings. In this process, the thickness of the lines or the size of components shown in the drawings may be exaggerated for clarity and convenience.

In addition, terms to be described later are terms defined in consideration of functions in the present invention, which may vary according to a user's or operator's intention or practice. Therefore, the definition of these terms should be made based on the contents throughout the present specification.

In addition, the implementations described herein can be implemented, for example, as methods or processes, devices, software programs, data streams, or signals. Although discussed only in the context of a single form of implementation (eg, discussed only as a method), implementation of the features discussed may also be implemented in other forms (eg, devices or programs). The device can be implemented with suitable hardware, software and firmware, and the like. The method may be implemented in an apparatus, such as a processor, generally referring to a processing device, including, for example, a computer, microprocessor, integrated circuit, or programmable logic device. The processor also includes communication devices such as computers, cell phones, portable / personal digital assistants ("PDAs") and other devices that facilitate communication of information between end-users.

1 is a view for explaining an airport luggage management system according to an embodiment of the present invention, Figure 2 is a view showing an example of a luggage information screen transmitted by the airport luggage management system according to an embodiment of the present invention, 3 is an exemplary view showing a screen of advertising and executing a luggage tracking program according to an embodiment of the present invention.

Referring to Figure 1, the airport luggage management system according to an embodiment of the present invention is connected to the luggage automatic processing system 20 with a plurality of conveyors (20c) to automatically move the luggage to the gate, installed in the luggage Barcode reader 21 is installed on one side of the conveyor 20c, the barcode reader 21 for recognizing the barcode installed in the luggage passing through, and the barcode reader installed at the location where the luggage installed with the barcode 10 passes A luggage tracking program that calculates the position of the baggage from the position of (21) and the driving speed of the conveyor (20c), and transmits the calculated baggage position information to the passenger's terminal (40) as a text message, web-based text message, or SNS (30), and the terminal 40 of the passenger to access the baggage handling system 20 through the wireless communication network 50 to receive location information and arrival gate information of the baggage It includes.

The automatic baggage handling system 20 is a system that is currently installed at an airport and automatically sorts and unloads baggage from an airplane and transmits it to a corresponding gate, and includes a conveyor 20c that automatically moves luggage, and such a conveyor 20c ) Is equipped with a computer that controls driving and processes luggage information.

The baggage tracking program 30 is installed on a computer provided in the baggage automatic processing system 20 as described above, and this is a banner advertisement on one side of a reservation screen for booking a ticket as shown in FIG. 3 (a). It is advertised as (blue dotted line) and can be selected and installed by airlines or airport management companies. When the luggage tracking program 30 is installed through the banner advertisement, the luggage tracking execution screen as shown in FIG. 3 (b) is displayed, and the service user can apply for luggage tracking to prevent luggage loss through the luggage tracking execution screen. .

The luggage tracking program 30 collects luggage information as described above, and transmits the collected information to the terminal 40 of the passenger. Luggage information is previously entered into the luggage automatic processing system 20. And by comparing and analyzing the information detected by the barcode reader 21.

As shown in FIG. 1, the barcode reader 21 may be installed in multiple numbers on one side of the conveyor 20c.

The barcode reader 21 is a means for collecting the movement information of the luggage. In the case of a long conveyor 20c, a plurality may be installed on one line, but is preferably installed at the inlet and outlet of the conveyor 20c, respectively. .

That is, as it is respectively installed at the entrance of the conveyor 20c on which the luggage unloaded from the plane is mounted and the gate installed at the end of the conveyor 20c, which gate is loaded on the conveyor 20c to which gate the luggage is moved and output. It is preferable to allow the number of the gate to be checked in the luggage tracking program 30.

Of course, as the conveyor 20c is connected to each other so that the luggage can move to another place, a barcode reader is installed at the branch point of the conveyor 20c, and when the luggage moves to another conveyor, this information is detected by the luggage tracking program to automatically carry the luggage. It is also possible to change the movement route of the luggage by notifying the processing system 20.

In addition, the baggage tracking program 30 tracks the position of the baggage from the time the baggage was loaded on the conveyor 20c and the moving speed of the conveyor 20c to calculate more accurate baggage movement information and output information to the gate. can do.

Hereinafter, a luggage management method using the airport luggage management system of the present invention configured as described above will be described.

First, in order to use the airport luggage management service of the present invention, the passenger must sign up for the airport luggage management service using the passenger's terminal 40.

The sign-up step can be accomplished by entering the user's minimum personal information, use ID, and password, and acknowledging it by the service provider, as in the case of signing up for a normal online service.

When the user uses the service, that is, when the user uses the airport and applies for the subscribed airport baggage management service, and the service application is made, the baggage tracking program 30 compares the user information and the luggage information sent by the user to the user The luggage information of the user is transmitted to the terminal 40 of the passenger to check whether it is correct, and if the user is found to be correct, the location information of the luggage is then transmitted to the user.

At this time, the luggage information may be transmitted as a text message to the user at the time the barcode 10 is taken, or transmitted at regular intervals in a set time unit, or in real time when the user desires.

That is, when the barcode is recognized, the time interval set in the system, and the user requests for luggage information, the luggage information can be transmitted to the user.

Of course, the luggage tracking information is information calculated by the luggage tracking program 30 using the position information of the barcode reader 21 reading the barcode 10 and the moving speed of the conveyor 20c.

The airport luggage management system and method of the present invention configured as described above calculates the time required by using the distance between the conveyor belt and the gate moving at a constant speed when the luggage is classified and moved to the destination by the luggage automatic processing system 20. , This is sent in real time to the service user as a text message. For example, the baggage automatic processing system 20 may transmit a text message, “Park Dong-geun's baggage is expected to arrive in 10 minutes from the C-gate,” as shown in FIG. 2. The service user who received the text message can reduce anxiety about loss because he can recognize in advance when (time) and where (place) his luggage comes. As described above, the present invention allows the user to safely receive his / her luggage by text-transmitting the user's luggage information to the user in real time at the airport.

4 is a view for explaining an airport luggage management system according to another embodiment of the present invention.

Referring to Figure 4, the airport luggage management system according to another embodiment of the present invention is installed on one side of the electronic tag 10, the conveyor 20c, a reader 21 for recognizing the electronic tag installed on the luggage passing through, airport Management server (100a, 100b, ..., 100n, hereinafter referred to as 100), including a luggage management server 200, the electronic tag 10, the reader 21 and the airport management server 100 for each airport Installed, the luggage management server 200 can manage the airport management server 100 installed at each airport.

The electronic tag 10 is attached to the luggage of the passengers, and the electronic tag 10 records luggage information including one or more of passenger identification information, luggage identification information, origin, destination, flight, and contents. The electronic tag 10 may include a barcode, an RFID tag, and the like, but the description will be limited to a barcode for convenience.

A plurality of readers 21 are installed at predetermined intervals on a conveyor 20c to which passengers' luggage moves. In general, passengers' luggage at the airport moves through the conveyor 20c, so the reader 21 is installed at predetermined intervals near the conveyor 20c to grasp the location of the luggage in real time.

The reader 21 is installed on one side of the conveyor 20c that automatically moves luggage to the gate, recognizes the barcode 10 attached to the passing luggage, reads luggage information, and manages luggage recognition information at the airport It transmits to the server 100. Here, the luggage recognition information includes reader identification information and luggage information, and the reader identification information may be a unique ID of the reader.

The airport management server 100 receives baggage recognition information from the reader 21, determines whether the baggage arrives at the destination through the baggage recognition information, and when the baggage arrives at the destination, the baggage location information from the reader identification information and the conveyor driving speed Calculates and transmits the information to the terminal 40 of the passenger, and when the baggage has not arrived at the destination, the baggage misdelivery information including airport identification information and baggage information is transmitted to the baggage management server 200.

Specifically, when the luggage management information is received, the airport management server 100 recognizes the destination through the luggage information, and determines whether the recognized destination matches the current airport. If the result of the determination matches, the airport management server 100 determines that the luggage has arrived at the destination, and if it does not match, it determines that the luggage has arrived at the airport other than the destination and has been misdelivered.

First, when luggage arrives at the destination, the airport management server 100 determines whether luggage recognition information has been received within a predetermined time based on the arrival time of the corresponding aircraft.

Baggage arrives at the destination airport with the passenger, but there is a problem in handling the baggage at the departure airport, so the baggage arrives at the destination airport later than the passenger, or the baggage is delayed at the destination airport and the waiting time increases. Situation may be delayed. In this case, it is necessary to inform the passenger of the delay in the baggage and the cause at the airport.

Accordingly, the airport management server 100 determines whether the luggage recognition information is received within a predetermined time period to determine whether a situation in which luggage reception is delayed occurs. To this end, the airport management server 100 derives the actual arrival time of the aircraft in real time using an API that uploads the expected arrival time of the aircraft in real time. Then, the airport management server 100 determines whether the luggage recognition information is received within a predetermined time (about 20 minutes) based on the arrival time of the aircraft and the recognition time of the first luggage reader in the cabin. As a result of the determination, if the baggage recognition information is received within a certain time, the airport management server 100 calculates the baggage location information of the baggage from the reader identification information and the conveyor driving speed and transmits it to the terminal of the passenger. That is, the airport management server 100 can confirm the location of the corresponding reader through the reader identification information, thereby enabling the location of the baggage to be identified. In addition, the airport management server 100 may identify the passenger who is the owner of the luggage through the luggage information, thereby transmitting the location information of the luggage to the passenger. At this time, the airport management server 100 may send a text message as shown in FIG. 2 to the passenger to inform that the luggage has arrived normally.

In addition, the airport management server 100 can check whether or not the luggage is moving along the proper route. The airport management server 100 uses the unique ID and baggage information of the reader 21, the baggage including the location of the baggage, the time at the location, and the estimated time of arrival (the estimated time of arrival to the gate where the passenger waits) After generating the location information, the luggage location information is transmitted to the passenger terminal 40. At this time, the airport management server 100 may transmit baggage location information in real time or periodically at predetermined time intervals.

In addition, the airport management server 100 may check the nationality of the passenger through the baggage recognition information, and convert the baggage location information into a language used in the nationality or a language registered by the passenger and transmit it.

If the baggage recognition information is not received within a certain time, the airport management server 100 transmits baggage delay information including the cause of the baggage delay to the terminal 40 of the passenger. At this time, the airport management server 100 may check the nationality of the passenger through the baggage recognition information, and convert and transmit the baggage delay guide information to a language used in the nationality or a language registered by the passenger.

For example, if there is a problem while transporting luggage at the departure airport (such as dropping off the conveyor belt), or when the luggage is not loaded at the departure airport (simple mistake, if the plane is not running out of space for the next flight), wait after arriving at the destination airport Baggage may be delayed due to a large number of baggage in flight or a problem that may result in delayed baggage handling on the passenger's flight, or if the baggage falls from the conveyor belt after arrival at the destination airport, or if there is an accident such as unrecognized. . Here, when a problem occurs during the transportation of luggage at the departure airport, or when the luggage is delayed when the luggage is not loaded at the departure airport, the passenger often knows the cause of the problem before arriving at the destination airport. When the fact of the luggage delay is known and the cause thereof, the airport management server 100 sends information on the luggage delay to the passenger as a text message as shown in FIG. 8, so that when the passenger arrives at the destination airport, he or she immediately knows the application, homepage, etc. You can send a notification to make it viewable. In addition, when the baggage arrives at the destination airport with the passenger but the waiting time increases due to delayed baggage handling, the airport management server 100 sends a text message or application to the passenger of the fact or delayed processing in real time. , You can make a query available by sending a notification to the homepage.

As described above, the airport management server 100 leaves the baggage out of the destination route in the airport (for example, the route to the gate where the passenger waits in the case of the destination airport or the route to the airplane used by the passenger in the case of the departure airport). When on the move, a message is sent to the terminal 40 of the passenger informing that the luggage is out of the destination route in the airport. In this case, the passenger can take prompt action to prevent his baggage from being lost or stolen.

For example, the airport management server 100 at the airport of departure identifies the location of the luggage in real time, and when the luggage does not move in the direction of the aircraft used by the passenger, a warning message is sent to the manager or the terminal of the passenger 40 ) To send a warning message. In addition, the airport management server 100 at the destination airport determines the location of the baggage in real time, and when the baggage leaves the conveyor belt or does not move in the direction of the gate where the passenger waits, a warning message is sent to the manager or the passenger A warning message may be transmitted to the terminal 40.

Next, when the luggage has not arrived at the destination, the airport management server 100 transmits the luggage misdelivery information including the airport identification information and the luggage information to the luggage management server 200. At this time, the airport management server 100 may transmit baggage misdelivery information to the terminal 40 of the passenger.

Luggage may be misdelivered to other airports than the destination airport. In this case, an airport network is required to manage the baggage that has been misdelivered to other airports. Thus, it is connected to each airport management server 100, and the luggage management server 200 is provided to transmit information on misdelivery information to the owner of misdelivered luggage.

On the other hand, misdelivered luggage may arrive at the wrong delivery airport earlier than the time at which the passenger arrives at the destination airport, and may arrive at the wrong delivery airport later than the time at which the passenger arrives at the destination airport.

When the baggage arrives at the wrong delivery airport prior to the arrival time of the destination airport of the passenger, when the barcode 10 is recognized at the wrong delivery airport, the airport management server 100 knows that the luggage was incorrectly delivered. The airport management server 100 transmits and shares the baggage misdelivery information to the baggage management server 200, and delivers the baggage misdelivery information to the passenger by a text message as shown in FIG. 9 or by sending a notification interlocked with the application or homepage. You can do it. Through this, the passenger can immediately know that his baggage has been incorrectly delivered when he arrives at the destination airport, and this can reduce the risk of baggage loss because he / she can handle the misdelivered baggage more quickly and accurately.

Next, if the baggage arrives at the wrong delivery airport later than the passenger's destination airport arrival time, if the wrong delivery airport notifies the passenger that the baggage was incorrectly delivered when the barcode 10 is recognized, the passenger continues to wait at the airport where the baggage does not appear There is a situation in which the airline reports a loss. In order to prevent such a situation, the airport management server 100 of the destination airport recognizes the luggage within a predetermined time based on the arrival time of the aircraft and the recognition time of the reader of the first luggage in the cabin among the luggage of the passengers who registered the airport as the destination. If there is a baggage for which no information has been received, the baggage misdelivery guide information is transmitted to the terminal 40 of the corresponding passenger, and the baggage tracking request information is transmitted to the baggage management server 200. That is, the airport management server 100 derives the actual arrival time of the airline in real time using an API that uploads the expected arrival time of the aircraft in real time. Then, the airport management server 100 determines whether luggage recognition information is received within a predetermined time based on the arrival time of the aircraft or the time when the first luggage in the cabin is recognized on the barcode. As a result of the determination, if the baggage recognition information is not received within a certain time, the airport management server 100 transmits a text message to the passenger that the baggage has not been processed normally, and transmits baggage tracking request information to the baggage management server 200 . Here, the luggage tracking request information may include passenger identification information, luggage identification information, and the like.

As described above, the airport management server 100 transmits guide information indicating that the baggage has not been properly processed to the passenger, as shown in FIG. 10, when the baggage arrives normally at the destination airport and the baggage falls from the conveyor belt or the baggage is not recognized. When the problem is not resolved and delayed, guide information indicating that the problem has not been solved is transmitted as shown in FIG. 11, and when the problem is normally solved, guide information indicating that the problem has been solved can be transmitted as shown in FIG. 12.

In addition, the airport management server 100, when the baggage arrives at the wrong delivery airport and the barcode of the baggage is recognized, the wrong delivery airport information (which airport arrived) is sent as a text message to the passenger or a notification is sent to the application or homepage. Make it inquirable. Also, airport management The server 100 provides a service to connect to a luggage management service center or an airline service center when luggage is misdelivered. Through this, the passenger can know that the luggage has been lost after arriving at the destination airport before reporting the loss, and the reporting process can also be facilitated. In addition, when the baggage arrives at the misdelivered airport, it is possible to immediately know the misdelivered information, thereby increasing the efficiency of the baggage processing time.

In addition, the airport management server 100 may provide passengers with luggage handling status information regarding check-in, transit, and arrival of luggage at the airport.

The terminal 40 of the passenger receives and outputs baggage location information, baggage delay guide information, and baggage misdelivery guide information from the airport management server 100 or the baggage management server 200. In this case, the passenger can check the baggage location in real time (or periodically), and check the expected arrival time of the baggage to view other tasks in the meantime. In addition, the passenger can confirm that his / her luggage has been delivered to another airport through the miscarriage information of the luggage, and can take prompt action accordingly, thereby preventing the luggage from being lost or stolen.

The passenger terminal 40 accesses the airport baggage management system through a communication network such as a mobile communication terminal, a personal portable terminal, or a personal computer to receive baggage information and user information, or from the airport management server 100 or the baggage management server 200 It is obvious that any device capable of receiving distribution information in the form of a short message or an e-mail can be applied without any limitation.

The baggage management server 200 is connected to the airport management server 100 installed at each airport through a communication network, and when baggage misdelivery information is received from the airport management server 100, baggage misdelivery guide information including misdelivered airport information is applicable. It is transmitted to the terminal 40 of the passenger.

In addition, when the luggage tracking request information is received from the airport management server 100, the luggage management server 200 transmits information on the handling status of the luggage to the terminal 40 of the passenger. That is, the luggage management server 200 may track misdelivered luggage and transmit guide information related to the luggage location to the terminal of the corresponding passenger. Specifically, the luggage management server 200 transmits luggage misdelivery information, and then transmits luggage handling status information every predetermined time (for example, 10 to 30 minutes) in order to continuously inform the passenger of the luggage handling process. At this time, the luggage management server 200 may transmit luggage handling status information through a text message, a web-based text message, a voice message, an email, and an SNS service. This allows passengers to be aware of situations where they are constantly looking for luggage. Baggage handling status information may be rejected if desired by the passenger.

In addition, the luggage management server 200 may provide comprehensive information on check-in, transit, and arrival processes of luggage. Comprehensive information provision is a service that allows passengers to check whether or not the baggage handling process has been properly handled for each process, such as courier delivery inquiry. Through this, the process of luggage processing can be viewed in detail. You can see immediately if it happened. It provides text messages as standard and can be provided in various ways, such as luggage management applications, homepages, and SNS.

The baggage handling process can be divided into three types: direct flights, transit airlines that handle baggage automatically, and transit passengers handling transit.

First, the case of direct flight will be described. In the case of a direct flight, the luggage management server 200, as shown in Figure 13 (1) check-in (including early check-in), (2) baggage arrival and GATE information, (3) GATE information and arrival time to the passenger Inform. At this time, in the process (3), if the process of Xray, customs check, etc. is finished, compare it with the airport management server 100 or airport facilities among RFID, RFID reader, barcode tag reader, camera, etc. And it can be provided so that the application can check whether the processing.

Next, a description will be given of the case of a transit airline that automatically handles luggage. If the baggage is automatically transferred to a transit, the baggage management server 200, as shown in FIG. 14, (1) check-in (including early check-in), (2) airport transit through baggage (check-in via baggage), ( 3) Baggage arrival status and GATE information (4) GATE information and arrival time are notified to the passenger. At this time, in step (4), if the process of Xray, customs check, etc. is finished, compare it with airport facilities among airport management server 100 or RFID, RFID reader, barcode tag reader, camera, etc., and check at least one method. It can be provided to check the processing status on the homepage and application.

Finally, a description will be given of a case where the passenger directly transits through transit. If the passenger takes the baggage and checks it in again, it is similar to the automatic handling of the baggage at the airport, but the process of receiving the baggage and checking in again is added. In other words, in the transit airport, the process of 'guidance on when and where to check out' and 'guidance on when to check in' is added. Therefore, the luggage management server 200 transmits information on when and where the luggage should be picked up and checked in at the transit airport, as shown in FIG. 15, to the passenger terminal 40, and to the application or homepage. Can also be delivered. Because of these services, even when using a flight via a passenger, all services applied when flying directly are available.

Providing the comprehensive information described above is a method of receiving a processing process for each section as a text message, a method of receiving a text message only in a section in which a problem occurs, a method of comprehensively viewing the processing of all sections through an application and a homepage. Can receive

First, a method of receiving a processing process for each section as a text message is a method of transmitting all processes of luggage processing as a text message as shown in FIG. 16. This has the disadvantage of receiving a large number of text messages, but has the advantage of checking all processes regardless of whether data is roaming or wifi connected.

Next, a description will be given of a method of receiving a text message only in the section where the problem occurred. In this case, when the baggage arrives normally, a text message is provided to the passenger about when and where the baggage, which is the last process, as shown in FIG. However, if the baggage is not normally processed in the intermediate process, as shown in (b) of FIG. 17, problem information generated in the corresponding section is transmitted to the passenger as a text message. When a problem occurs, the process is sent to the passenger and the baggage handling status is sent as a text message every time to inform the passenger of the baggage handling process. When the problem is solved, the solution is sent as a text message.

Lastly, a service for comprehensively viewing the processing of all sections through the application and homepage will be described. This uses the layout method shown in FIG. 18 on the luggage management application and the homepage, and through this, the passenger can check the detailed baggage handling process than the text message as shown in FIG. 19. The methods of verifying their information on the application and the homepage include ID login, ticket barcode, ticket name, and flight number, which can be checked by at least one method, or by additional methods.

In addition, information on the arrival location and the required time of the luggage sent by the text message is synchronized with the application and the homepage. At this time, if the estimated time of arrival is 8 minutes, the time is interlocked with a stopwatch (timer) and the relevant information is posted on the homepage and application to inform the passenger of the time remaining until the baggage arrival. However, if the speed of the conveyor belt in the airport changes or a problem occurs, the time can be adjusted by installing a sensor or reader at the midpoint of the conveyor belt.

In the above, the luggage management server 200 has been described as providing comprehensive information on check-in, transit, and arrival processes of luggage, but the airport management server 100 provides comprehensive information on check-in, transit, and arrival processes of luggage. It might be.

In addition, passengers can select their preferred language when applying for comprehensive information service, and the airport management server 100 and luggage management server 200 are most convenient for passengers such as Korean, English, Chinese, Japanese, and third foreign languages. Comprehensive information can be provided in language.

Such an airport baggage management system can provide a higher quality of service to passengers, can quickly determine the arrival or absence of baggage, and have an effect of reducing waiting and processing time when a baggage problem occurs. In addition, it is possible to prevent a loss by lowering the risk of luggage loss, thereby establishing a comprehensive aviation lifestyle.

5 is a block diagram illustrating an airport management server according to an embodiment of the present invention.

5, the airport management server 100 according to an embodiment of the present invention includes a communication unit 110, a database 120, a storage unit 130 and a control unit 140.

The communication unit 110 communicates with the reader 21, the terminal 40 of the passenger, and the luggage management server 200 through a communication network. The communication unit 110 receives the baggage recognition information including the reader identification information and the luggage information from the reader 21 and transmits it to the control unit 140. In addition, the communication unit 110 transmits baggage location information, baggage delay guide information, baggage misdelivery guide information, and the like to the terminal 40 of the passenger under the control of the control unit 140. In addition, the communication unit 110 transmits baggage misdelivery information to the luggage management server 200 under the control of the control unit 140.

The database 120 includes a passenger database 122 and a reader database 124. The passenger database 122 stores a passenger's name, terminal number, origin, destination, flight, baggage, contents, and the like for each passenger. In addition, the reader database 124 stores information regarding the position of each reader 21. Here, the information stored in the passenger database 122 allows each airport to be shared with each other. For example, for a given passenger, the airport of origin transmits the passenger identification information of the passenger to the airport of the passenger's destination to share the passenger information with each other.

The storage unit 130 is a component that stores data related to the operation of the airport management device 100. Here, the storage unit 130 may use a known storage medium, for example, any one or more of known storage mediums such as ROM, PROM, EPROM, EEPROM, RAM, and the like. In particular, a luggage tracking program (application or applet) may be stored in the storage unit 130, and the stored information may be selected and selected by the control unit 140 as necessary.

The control unit 140 receives the luggage identification information including the reader identification information and the luggage information through the communication unit 110, and determines whether the luggage arrives at the destination through the luggage identification information. As a result of the determination, when the baggage arrives at the destination, the control unit 140 determines whether the baggage recognition information is received within a certain time based on the arrival time of the corresponding aircraft, and if the baggage recognition information is received within a certain time, the baggage location information To the passenger terminal. At this time, the control unit 140 uses the reader database 124 to check the position of the reader 21 with the reader identification information, to check the current position of the luggage to the position of the reader 21, from the current position of the luggage The baggage location information, including the time and the expected time of arrival, is transmitted to the terminal 40 of the corresponding passenger.

If the baggage recognition information is not received within a certain time, the control unit 140 transmits the baggage delay guide information including the cause of the baggage delay to the terminal 40 of the passenger. At this time, the control unit 140 may check the nationality of the passenger through the baggage recognition information, and convert the baggage location information or the baggage delay guide information into a language used by the nationality or a language registered by the passenger and transmit the same.

In addition, when the baggage does not arrive at the destination, the control unit 140 transmits baggage misdelivery information including airport identification information and baggage information to the baggage management server 200.

In addition, the control unit 140 determines whether the baggage of the corresponding passenger is moving along the correct destination route by checking information such as the origin, destination, and flight of the corresponding passenger in the passenger database 122. If the baggage is moving outside the destination route, the control unit 140 transmits information indicating that the baggage is outside the destination route to the terminal 40 of the passenger.

The control unit 140 may include at least one arithmetic unit, wherein the arithmetic unit is a general-purpose central computing unit (CPU), programmable device elements (CPLD, FPGA) implemented for a specific purpose, and semiconductor processing on demand. It may be a device (ASIC) or a microcontroller chip.

6 is a block diagram illustrating a luggage management server according to an embodiment of the present invention.

Referring to FIG. 6, the luggage management server 200 according to an embodiment of the present invention includes a communication unit 210, an airport database 220, a storage unit 230, and a control unit 240.

The communication unit 210 communicates the communication network with the passenger terminal 40 or the airport management server 100. The communication unit 210 receives baggage misdelivery information including misdelivered airport information and baggage information from the airport management server 100 and transmits the misconsigned information to the control unit 140. In addition, the communication unit 210 transmits luggage misdelivery guide information, etc. to the terminal 40 of the passenger under the control of the control unit 240.

The airport database 220 stores passenger information registered as a departure point and passenger information registered as a destination for each airport. Here, the passenger information stores the name of the passenger, the terminal number, the origin, the destination, the flight, whether the luggage, the contents, and the like.

The storage unit 230 is a component that stores data related to the operation of the airport management device 200. Here, the storage unit 230 may use a known storage medium, for example, any one or more of known storage mediums such as ROM, PROM, EPROM, EEPROM, RAM, and the like. In particular, a luggage tracking program (application or applet) may be stored in the storage unit 230, and the stored information may be selected and selected by the control unit 240 as necessary.

When the baggage misdelivery information is received through the communication unit 210, the control unit 240 transmits baggage misdelivery guide information including misdelivered airport information to the terminal 40 of the corresponding passenger.

In addition, the control unit 240 transmits the baggage misdelivery information, and then transmits the baggage handling status information at a predetermined time (for example, 10 to 30 minutes) to continuously inform the passenger of the baggage handling process. At this time, the control unit 240 may transmit the baggage processing status information through a text message, a voice message, an email, and an SNS service.

In addition, the control unit 240 may check the nationality of the passenger in the airport database 220, and may convert and transmit incorrect delivery information and baggage handling status information to a language used in the nationality or a language registered by the passenger.

The control unit 240 may include at least one arithmetic unit, wherein the arithmetic unit is a general-purpose central computing unit (CPU), programmable device elements (CPLD, FPGA) implemented for a specific purpose, and semiconductor processing on demand. It may be a device (ASIC) or a microcontroller chip.

7 is a view for explaining an airport luggage management method according to an embodiment of the present invention.

Referring to FIG. 7, when the airport management server 100 receives the luggage recognition information including the reader identification information and the luggage information from the reader 210 (S710), it determines whether the luggage arrives at the destination through the luggage recognition information. (S720).

As a result of the determination in step S720, when the luggage arrives at the destination, the airport management server 100 determines whether the luggage recognition information has been received within a predetermined time based on the arrival time of the corresponding aircraft (S730). That is, the airport management server 100 determines whether the luggage recognition information is received within a predetermined time period to determine whether a situation in which luggage reception is delayed occurs.

As a result of the determination in step S730, when the luggage recognition information is received within a predetermined time, the airport management server 9100 calculates the luggage location information of the luggage from the reader identification information and the conveyor driving speed (S740), to the terminal 40 of the corresponding passenger Transmit (S750).

If, as a result of the determination in step S730, the baggage recognition information is not received within a predetermined time, the airport management server 100 transmits baggage delay information including the cause of the baggage delay to the terminal 40 of the passenger (S760). .

If, as a result of the determination in step S720, the luggage has not arrived at the destination, the airport management server 100 transmits the luggage misdelivery information including the airport identification information and the luggage information to the luggage management server 200 (S770). At this time, the airport management server 100 may transmit baggage misdelivery information to the terminal 40 of the passenger.

When the step S770 is performed, the luggage management server 200 transmits the luggage misdelivery information to the terminal 40 of the corresponding passenger (S780).

As described above, the airport baggage management system and method according to an embodiment of the present invention recognizes baggage information through an electronic tag attached to the baggage, determines whether the baggage arrives at the destination, and when the baggage arrives at the destination The baggage location information is calculated and transmitted to the terminal of the corresponding passenger, and when the baggage has not arrived at the destination, the baggage misdelivery information is transmitted to the terminal of the passenger, whereby the passenger can check the baggage location in real time (or periodically), You can check the estimated time of arrival of the baggage and see other tasks in the meantime.You can take prompt action according to the baggage misdelivery information by confirming that your baggage has been delivered to another airport. It can be prevented from being stolen.

The present invention has been described with reference to the embodiment shown in the drawings, but this is only exemplary, and those skilled in the art to which the art belongs can various modifications and equivalent other embodiments from this. Will understand.

Therefore, the true technical protection scope of the present invention should be defined by the following claims.

10: electronic tag
20: Baggage automatic processing system
20c: conveyor
21: Reader
30: luggage tracking program
40: User terminal
50: wireless communication network
100: airport management server
110, 210: Communication Department
120, 220: database
130, 230: storage unit
140, 240: control unit
200: luggage management server

Claims (13)

An electronic tag attached to each passenger's luggage and storing luggage information;
A reader installed on one side of the conveyor that automatically moves the luggage to the gate to recognize an electronic tag attached to the passing luggage;
It is installed at each airport and receives baggage recognition information including reader identification information and baggage information from the reader, and determines whether the baggage arrives at the destination through the baggage recognition information. When the baggage arrives at the destination, the reader The baggage location information of the baggage is calculated from the identification information and the driving speed of the conveyor, transmitted to the terminal of the corresponding passenger, and when the baggage has not arrived at the destination, baggage misdelivery information including airport identification information and baggage information to the baggage management server An airport management server transmitting; And
Includes a luggage management server that is connected to the airport management server installed at each airport through a communication network, and when receiving baggage misdelivery information from the airport management server, sends baggage misdelivery information including misidentified airport identification information to the passenger's terminal. Ha,
The airport management server,
When the baggage arrives at the destination, it is determined whether the baggage recognition information has been received within a predetermined time based on the arrival time of the aircraft and the reader recognition time of the first baggage in the cabin, and if the baggage recognition information has been received within the predetermined time, The baggage location information is transmitted to the terminal of the passenger, and if the baggage recognition information is not received within the predetermined time, the baggage delay guide information including the cause of the baggage delay is transmitted to the terminal of the passenger,
The cause of the baggage delay is when a problem occurs during baggage transportation at the departure airport, when the baggage is not loaded at the departure airport, when there is a lot of luggage waiting after arrival at the destination airport, and when the baggage handling is delayed on the plane where the passenger boarded, and the purpose At least one of the cases where the baggage has crashed or is unrecognized on the conveyor belt after arrival at the airport,
When the baggage arrives at the wrong delivery airport prior to the arrival time of the destination airport of the passenger, when the electronic tag is recognized at the wrong delivery airport, the airport management server at the wrong delivery airport transmits the luggage wrong delivery information to the luggage management server,
If the baggage arrives at the airport incorrectly after the passenger's arrival at the destination airport, the airport management server at the destination airport checks the arrival time of the aircraft and the reader's recognition time for the first luggage in the cabin among the luggage of the passengers who registered the airport as the destination. Airport baggage management system characterized in that if there is a baggage for which the baggage recognition information has not been received within a certain time, the baggage misdelivery information is transmitted to the corresponding passenger terminal, and the baggage tracking request information is transmitted to the baggage management server. .
delete According to claim 1,
The airport management server,
Airport baggage management characterized in that the passenger's nationality is checked through the baggage recognition information, and the baggage location information or the baggage delay guide information is converted into a language used in the nationality or a language registered by the passenger and transmitted. system.
According to claim 1,
The airport management server,
An airport baggage management system, characterized in that if the baggage does not arrive at the destination, the baggage misdelivery guide information including misdelivered airport identification information is transmitted to the terminal of the passenger.
delete According to claim 1,
When the baggage management server receives the baggage tracking request information, the baggage management system, characterized in that for transmitting the information on the handling status of the baggage to the terminal of the passenger.
According to claim 1,
The airport management server,
An airport baggage management system, characterized in that the baggage handling status information for at least one of check-in, transit, and arrival of baggage at the airport is provided to the passenger.
According to claim 1,
The reader is installed at the entrance and the exit of the conveyor, respectively, the airport luggage management system characterized in that it is possible to grasp the conveyor line and the output gate is input luggage.
According to claim 1,
The baggage information, passenger identification information, luggage identification information, departure, destination, departure aircraft number, departure time, arrival time, airport luggage management system characterized in that it includes.
In claim 1,
The luggage management server,
An airport baggage management system characterized by confirming the nationality of the passenger through the baggage misdelivery information and converting the misdelivery guide information into a language used in the nationality or a language registered by the passenger and transmitting the same.
According to claim 1,
The luggage management server,
An airport baggage management system, characterized in that the baggage handling status information for at least one of check-in, transit, and arrival of baggage at each airport is provided to the passenger.
The airport management server comprises: receiving luggage recognition information including reader identification information and luggage information from the reader, and determining whether the luggage arrives at the destination through the luggage recognition information;
The airport management server, when the baggage does not arrive at the destination, transmits baggage misdelivery guide information including misdelivered airport identification information to a corresponding passenger terminal, and luggage misdelivery information including airport identification information and baggage information. Transmitting to a management server; And
The baggage management server, when receiving the baggage misdelivery information, comprising the step of transmitting information on the processing status of the baggage to the terminal of the passenger,
When the baggage arrives at the destination, the airport management server determines whether the baggage recognition information is received within a predetermined time based on the arrival time of the aircraft and the reader recognition time of the first baggage in the cabin, and recognizes the baggage within the predetermined time If information is received, the luggage location information of the luggage is calculated from the reader identification information and the conveyor driving speed and transmitted to the terminal of the passenger. If luggage recognition information is not received within the predetermined time, the cause of the luggage delay is included. The delay information of the luggage to be transmitted to the terminal of the passenger,
The cause of the baggage delay is when a problem occurs during baggage transportation at the departure airport, when the baggage is not loaded at the departure airport, when there is a lot of luggage waiting after arrival at the destination airport, and when the baggage handling is delayed on the plane where the passenger boarded, and the purpose At least one of the cases where the baggage has crashed or is unrecognized on the conveyor belt after arrival at the airport,
When the baggage arrives at the wrong delivery airport prior to the arrival time of the destination airport of the passenger, when the electronic tag is recognized at the wrong delivery airport, the airport management server at the wrong delivery airport transmits the luggage wrong delivery information to the luggage management server,
If the baggage arrives at the airport incorrectly after the passenger's arrival at the destination airport, the airport management server at the destination airport checks the arrival time of the aircraft and the reader's recognition time for the first luggage in the cabin among the luggage of the passengers who registered the airport as the destination. If there is a baggage that has not received the baggage recognition information within a certain time as a standard, the baggage management method characterized in that it transmits baggage misdelivery information to the corresponding passenger terminal and transmits baggage tracking request information to the baggage management server. .
delete

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