JPH07162916A - Key telephone system - Google Patents

Abstract

PURPOSE:To exactly grasp the utilizing conditions of a service function by storing the utilization states of the service function, obtaining them as picture display and hard copy, confirming and collecting them outside through the line. CONSTITUTION:When an operator utilizes the service function through a telephone set 12 with display device, the relevant service function is read from a service function storage device 16 and executed by a central processing unit 15 inside a main unit 11. Further, a service function utilization history storage device 17 stores the utilized service function, the number of times of utilization and utilization history information for each telephone set (the telephone set 12 with display device) which performs the utilizing operation of the service function. After this storage, the utilization history information is read from the service function utilization history storage device 17 and displayed on the screen of a display part 12a of the telephone set 12 with display device as characters.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a button telephone device that collects service functions used, the number of times the service functions have been used, and a usage history of a telephone or the like that has used the service functions.

[0002]

2. Description of the Related Art Conventionally, this type of key telephone apparatus has various service functions. For example, wake up alarm sound,
It is equipped with various service functions such as shortened dialing of telephone numbers and automatic transmission of vacant lines.

FIG. 4 is a block diagram showing a schematic configuration of such a conventional key telephone device. In FIG. 4, this button telephone device has a main device 2 that accommodates a public line, and a telephone with a display device 3 that is connected to the main device 2. The main device 2 is provided with a telephone interface (I / F) circuit 4 connected to the telephone with display device 3 and a station line interface (I / F) circuit 5 connected to a public line. Further, a central processing unit 6 for controlling the telephone interface circuits 4 and 5 and a service function storage device 7 for storing various service functions of the key telephone device are provided.

Next, the operation of this conventional configuration will be described. When the operator performs an operation for using the service function from the telephone with display device 3, the central processing unit 6 reads the corresponding service function from the service function storage device 7 and executes it. As described above, various service functions such as ringing an alarm, shortening a telephone number, and automatically transmitting an idle station line can be used even in the conventional key telephone device.

[0005]

However, the usage status of the service function used in the conventional button telephone apparatus, for example, the used service function and the number of times of use,
The usage history of the telephone that has used the service function is not collected. Therefore, the usage status of the service function is not known accurately even by the user and the administrator of the key telephone device. Therefore, the unused service functions are abolished and the frequently used service functions are narrowed down. However, there is a problem in that the processing in the main device 2 cannot be reduced by performing the above.

The present invention solves such a conventional problem, and displays the information of the service function usage history on the screen or outputs it as a hard copy, and collects it at a place separated through a line. It is an object of the present invention to provide an excellent button telephone device in which the usage status of service functions can be reliably and accurately determined.

[0007]

In order to achieve the above object, a button telephone device according to claim 1 comprises a main device for accommodating a line and a plurality of telephones connected to the main device. The device includes a storage unit that stores a plurality of service functions, at least a service function that has been used, and a storage unit that stores information about the number of times the service function has been used and the usage history of the telephone that has performed the operation of using the service function. Is a configuration including input means for performing an operation of reading the usage history information stored in the storage means of the main device, and screen display means for displaying the read usage history information on the screen.

A key telephone device according to a second aspect of the present invention comprises a main device for accommodating a line and a plurality of telephones connected to the main device, and the main device has a storage means for storing a plurality of service functions. At least the storage unit that stores the service function used, the number of times the service function is used, and the use history information of the telephone that has performed the operation of using the service function, and the child device stores the use history information stored in the storage unit of the main device. The configuration includes an input unit for performing a read operation, and a print output unit for operating the input unit and outputting the usage history information read from the main device as a hard copy.

A key telephone device according to a third aspect of the present invention comprises a main device for accommodating a line and a plurality of telephones connected to the main device, and the main device has a storage means for storing a plurality of service functions. A storage unit that stores at least the service function that has been used, the number of times the service function has been used, and the usage history information of the telephone that has performed the operation of using the service function, and the slave unit reads the usage history information that is stored in the storage unit of the main device. It is configured to include an input unit for performing an operation, and a transmission processing unit for transmitting the information of the usage history read from the main device by operating the input unit to the line for transmission.

[0010]

According to the button telephone device of the present invention having this structure,
The service functions used for a certain period, the number of times they were used,
The telephone reads the information of the usage history of the telephone that has performed the service function utilization operation from the main unit and displays it on the screen of the display unit of the telephone. Therefore, the usage status of the stored service function is accurately and surely found through the screen display.

In the key telephone device according to the second aspect of the present invention, the telephone reads out the usage history information from the main device and outputs the read usage history information as a hard copy.
Therefore, the usage status of the stored service function can be accurately and surely known through the hard copy.

In the key telephone device according to the third aspect of the present invention, the telephone reads the usage history information from the main device, and sends the read usage history information to the line for transmission. Therefore, the use status of the service function can be surely and accurately found by collecting the data with the transmission device at a place separated through the line.

[0013]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of a key telephone device according to the present invention will be described in detail below with reference to the drawings.

FIG. 1 is a block diagram showing the configuration of the first embodiment of the key telephone device of the present invention. In FIG. 1, the first embodiment is provided with a main device 11 and a telephone 12 with a display device connected to the main device 11. The main device 11 is provided with a telephone interface circuit 13 to which a telephone 12 with a display device is connected and a station line interface circuit 14 to which a public line is connected. Further, a central processing unit 15 for controlling each unit and a service function storage unit 16 in which services to be used are stored in advance are provided. Further, a service function use history storage device 17 is provided, which stores the service function used, the number of times of use, and the use history of the telephone or the like that has performed the operation of using the service function. Telephone with display 12
Includes a display unit 12a for displaying the service function used, the number of times the service function has been used, a telephone or the like that has performed an operation for using the service function, and an input unit 12b for instructing screen display or the like.
Is provided.

Next, the operation of the first embodiment will be described. The operator provides the service function to the telephone with a display device 12
Central processing unit 15 in the main unit 11
Reads out and executes the corresponding service function from the service function storage device 16. At the same time, the service function use history storage device 17 stores the used service function, the number of times the service function has been used, and use history information for each telephone (telephone 12 with a display device) that has performed an operation for using the service function. When the operator performs a predetermined input operation on the display-equipped telephone 12, the central processing unit 15 in the main unit 11 uses the service function use history storage device 17 through the telephone interface circuit 13 and the used service function and its service function. Number of times of use,
The usage history information of the telephone or the like that has performed the operation of using the service function is read out, and the display unit 12 of the telephone 12 with a display device is read.
The screen is displayed in text on a. In this case, by operating the input unit 12b of the display-equipped telephone 12, the service function used, the number of times the service function has been used, and the usage history information of the telephone that has performed the service function operation are sorted in the order of the frequency of use ( Sort and display. Also, the telephone, service, and number of times of use are individually selected and displayed on the screen.

As described above, according to the first embodiment, the use history of the service functions can be easily displayed on the screen of the display unit 12a of the display-equipped telephone 12, particularly in the order of frequency of use in the telephone, service, and number of times of use. I can confirm. Based on the collected usage history, it becomes possible to consider, for example, stopping an unused service function or adding a new service function.

FIG. 2 is a block diagram showing the configuration of the second embodiment of the present invention. In FIG. 2, in the second embodiment, the first embodiment outputs a hard copy together with the screen display of the usage history information. In addition to the configuration of the first embodiment (FIG. 1), this second embodiment includes an output device interface circuit 18 and an output device 19 connected to the output device interface circuit 18 for outputting a hard copy. It is provided.

Next, the operation of the second embodiment will be described. The operator provides the service function to the telephone with a display device 12
Central processing unit 15 in the main unit 11
Reads out and executes the corresponding service function from the service function storage device 16, and uses the service function used in the service function use history storage device 17, the number of times the service function is used, and the telephone (display device) that has performed the operation of using the service function. The usage history information for each attached telephone 12) is stored. When the operator performs a predetermined input operation on the display-equipped telephone 12, the central processing unit 15 in the main unit 11 uses the service function use history storage device 17 through the telephone interface circuit 13 and the used service function and its service function. The usage history information of the telephone that has performed the number of times of use and the operation of using the service function is read and displayed on the screen of the display unit 12a of the telephone with display device 12 in characters. Furthermore, it outputs to the output device 19 through the output device interface circuit 18.
The output device 19 organizes the service functions used, the number of times of use thereof, and the usage history information of the telephones that have performed the operation of using the service functions, in order of selection or frequency of use,
Output the hard copy.

As described above, according to the second embodiment, the usage history information can be output from the output device 19 as a hard copy.

FIG. 3 is a block diagram showing the configuration of the third embodiment of the present invention. In FIG. 3, in the third embodiment, the usage history information is sent to an external device through a public line so that the usage history information can be confirmed and collected at a remote place. In the third embodiment, a transmission processing device 20 for transmitting history information is provided in the configuration of the first embodiment (FIG. 1).

Next, the operation of the third embodiment will be described. The operator provides the service function to the telephone with a display device 12
Central processing unit 15 in the main unit 11
Reads out and executes the corresponding service function from the service function storage device 16, and uses the service function used in the service function use history storage device 17, the number of times the service function is used, and the telephone (display device) that has performed the operation of using the service function. The usage history information for each attached telephone 12) is stored. When the operator performs a predetermined input operation on the display-equipped telephone 12, the central processing unit 15 in the main unit 11 uses the service function use history storage device 17 through the telephone interface circuit 13 and the used service function and its service function. The usage history information of the telephone that has performed the number of times of use and the operation of using the service function is read and displayed on the screen of the display unit 12a of the telephone with display device 12 in characters. Further, the usage history information is processed by the transmission processing device 20 and sent to the public line through the station line interface circuit 14. The usage history information transmitted through this public line is received by a transmission device (not shown) and output as a screen display or a hard copy.

Thus, according to this third embodiment,
The usage history information can be sent to the public line through the transmission processing device 20 and the office line interface circuit 14, received by the transmission device at a remote place, and the usage history information can be displayed on a screen or output as a hard copy.

[0023]

As is apparent from the above description, the button telephone device according to the first aspect uses the service function used for a certain period, the number of times the service function is used, and the telephone or the like that has performed the operation of using the service function. Since the telephone reads the history information from the main unit and displays it on the screen of the display unit of the telephone, the utilization status of the service function stored for a certain period can be accurately and surely found through the screen display. As a result, the service functions that are not used are abolished, the service functions that are frequently used are enhanced, and the service functions are narrowed down to reduce the processing in the main device. In the key telephone device according to the second aspect, since the telephone reads the usage history information from the main device and outputs the read usage history information as a hard copy, the usage status of the service function stored for a certain period is It has an effect that it can be accurately and surely revealed through a hard copy.

In the key telephone device according to the third aspect of the invention, since the telephone reads out the usage history information from the main unit and sends the read usage history information to the line for transmission.
There is an effect that the use status of the service function can be surely and accurately determined by collecting the information with a transmission device at a place separated through the line.

[Brief description of drawings]

FIG. 1 is a block diagram showing a configuration of a first embodiment of a key telephone device of the present invention.

FIG. 2 is a block diagram showing a configuration according to a second embodiment.

FIG. 3 is a block diagram showing a configuration according to a third embodiment.

FIG. 4 is a block diagram showing a schematic configuration of a conventional key telephone device.

[Explanation of symbols]

 11 Main Device 12 Telephone with Display Device 12a Display Unit 12b Input Unit 15 Central Processing Unit 16 Service Function Storage Device 17 Service Function Usage History Storage Device 19 Output Device 20 Transmission Processing Device

Claims (3)

[Claims] 1. A main device for accommodating a line and a plurality of telephones connected to the main device, wherein the main device has a storage unit for storing a plurality of service functions, and at least a service function used. A storage unit for storing information on the number of times of use and use history of the telephone that has performed the operation of using the service function, and the slave unit performs an operation of reading the use history information stored in the storage unit of the main device. And a screen display unit for displaying the read usage history information on a screen. 2. A main device for accommodating a line and a plurality of telephones connected to the main device, wherein the main device has a storage unit for storing a plurality of service functions, and at least a service function used. A storage unit that stores information on the number of times of use and a use history of the telephone that has performed the operation of using the service function, and the slave unit performs an operation of reading out the use history information stored in the storage unit of the main device. And a print output unit for operating the input unit and outputting the information of the usage history read from the main unit as a hard copy. 3. A main device for accommodating a line and a plurality of telephones connected to the main device, wherein the main device has a storage means for storing a plurality of service functions, and at least a service function used. Storage means for storing information on the number of times of use and usage history of the telephone that has performed the operation of using the service function, and the slave unit for performing an operation of reading the usage history information stored in the storage means of the main device. A key telephone device comprising: an input unit; and a transmission processing unit that operates the input unit and sends the information of the usage history read from the main unit to a line for transmission.