JP7340268B2 - Facility rental system and facility rental method - Google Patents

Description

The present invention relates to a facility rental system and a facility rental method.

2. Description of the Related Art Conventionally, systems have been known that allow users to make reservations and check-in to facilities such as accommodation facilities by accessing a management server from a user terminal via the Internet.

Patent Document 1 discloses that an identification code is sent in advance from a management server to a user's mobile computer, and when the identification code is input into a tablet computer at the accommodation facility, the tablet computer acquires user information from the management server and checks it. A check-in support system is disclosed that allows check-in to be completed. According to this, it becomes possible to shorten the time required for the user of the accommodation facility to complete the bookkeeping procedure at the time of check-in, and the waiting time for that purpose.

JP 2019-32749 Publication

However, the system disclosed in Patent Document 1 only allows the bookkeeping procedure at the time of check-in to be performed on the terminal, and the user still has to check the information before using the facility, although using the terminal. You need to go through the in-procedure.

Further, the system disclosed in Patent Document 1 does not provide a means for enabling the user to unlock the room using his/her own terminal after check-in. In the system of Patent Document 1, it is assumed that a physical card key is used as the room key provided to the user. "Please hold it over the multi-card reader/writer" (see paragraphs 0131 to 0132 of Patent Document 1 and the description in FIG. 18).

Therefore, an object of the present invention is to provide a facility rental system and a facility rental method that allow facility users to start using the facility more easily.

A facility rental system according to one aspect of the present invention includes:
A facility rental system comprising a management server that manages information regarding facility rental, and an electronic lock device installed in the facility and connected to the management server via a network,
The management server is further connected to user terminals via the network,
The management server is
Based on a request to start using the facility from the user terminal, determining whether the user using the user terminal matches the user associated with the facility reservation information stored in the management server;
determining whether a user using the user terminal is around the facility based on information obtained from a predetermined detection means;
When it is determined that the user using the user terminal matches the user associated with the reservation information of the facility stored in the management server, and the user using the user terminal is located near the facility. , sending an unlocking command to an electronic locking device installed in the facility;
and a controller configured to perform the following.

According to the present invention, it is possible to provide a facility rental system and a facility rental method that allow facility users to start using the facility more easily.

1 is a block configuration diagram showing a facility rental system according to an embodiment of the present invention. 2 is a functional block configuration diagram showing the server device of FIG. 1. FIG. 2 is a functional block configuration diagram showing the user terminal of FIG. 1. FIG. 2 is a functional block configuration diagram showing the user confirmation device of FIG. 1. FIG. 2 is a functional block configuration diagram showing the electronic lock device of FIG. 1. FIG. It is a figure showing an example of user data stored in a server device. It is a figure showing an example of facility data stored in a server device. It is a figure showing an example of lending data stored in a server device. 1 is an example of a flowchart related to a facility rental method according to an embodiment of the present invention. FIG. 3 is a diagram illustrating an example of a user interface screen displayed on a user terminal according to an embodiment of the present invention. FIG. 7 is a diagram showing another example of a user interface screen displayed on a user terminal according to an embodiment of the present invention. 1 is an example of a flowchart related to a facility rental method according to an embodiment of the present invention. FIG. 7 is a diagram showing still another example of a user interface screen displayed on a user terminal according to an embodiment of the present invention. FIG. 7 is a diagram showing still another example of a user interface screen displayed on a user terminal according to an embodiment of the present invention.

Embodiments of the present invention will be described below with reference to the drawings. Note that the embodiments described below do not unduly limit the content of the present disclosure described in the claims. Furthermore, not all components shown in the embodiments are essential components of the present disclosure.

<Configuration>
FIG. 1 is a block diagram showing a facility rental system according to an embodiment of the present invention. This facility rental system 1 (hereinafter also referred to as "this system") includes a server device 100 as a management server that manages information on rental facilities (hereinafter also referred to as "facility"), and a service using this system 1. A user terminal 200 used by a user, a user confirmation device 300 for confirming users who have visited the facility, and an electronic lock device 400 that can be unlocked and locked using the user terminal 200. has. The user terminal 200 is used by each user, and is identified by unique identification information as will be explained in detail later. The user confirmation device 300 is installed, for example, at the entrance or reception area of each facility, or for each usage category of each room of each facility. The electronic lock device 400 is also installed, for example, at the entrance or reception area of each facility, or for each usage category such as each room of each facility.

Here, "rental facilities" include accommodation facilities, private lodging facilities, rental condominiums, rental offices, rental spaces, etc. These include, for example, various buildings and land such as hotels, inns, guesthouses, single-family houses, condominiums, apartments, villas, office buildings, and warehouses, and the number of floors, structure, size, and area of the buildings do not matter. Furthermore, in the following description, "facility" may be used to refer to the facility or the usage classification of the facility (for example, individual rooms, spaces, etc.).

The server device 100, the user terminal 200, the user confirmation device 300, and the electronic lock device 400 are each connected via a network NW. The network NW includes the Internet, an intranet, a wireless LAN (Local Area Network), a WAN (Wide Area Network), a fixed telephone line, a mobile telephone line, and a combination thereof.

The server device 100 is managed, for example, by a system administrator (service provider). The server device 100 receives a rental request from a user terminal, and based on the rental request, processes information regarding the rental of facilities managed by the server device 100. For example, the server device 100 can accept reservations for facility use, check-in at the start of facility use, and unlock the usage classification of rooms, etc. for users who have sent a lending request using this service from the user terminal 200. Executes processing related to issuance and confirmation of electronic key information for locking/locking. Furthermore, the server device 100 each checks a user confirmation device 300 installed at the facility to which the user lends money or its usage category, and an electronic lock device 400 installed at the gate, entrance, door, etc. of the facility or its usage category. Execute the process to make it work.

The server device 100 is, for example, a computer (information processing device), and may be a general-purpose computer such as a workstation or a personal computer, or may be logically realized by cloud computing. In this embodiment, one server device is illustrated for convenience of explanation, but the server device is not limited to this, and a plurality of server devices may be used.

The user terminal 200 is used by a user who uses services provided by the service provider to make reservations and check-in at facilities. The user terminal 200 can be, for example, an information processing device such as a personal computer, a tablet terminal, a smartphone, a mobile phone, or a PDA.

In the present embodiment, the system 1 includes a server device 100 that communicates with a user terminal 200, a user confirmation device 300, and an electronic lock device 400, in which a user operates the server device 100 using the user terminal 200. Although the server device 100 will be described as a configuration that performs the following, the server device 100 may be configured as a stand-alone device, and the server device itself may be provided with a function that a user can directly operate.

FIG. 2 is a functional block configuration diagram of the server device 100 of FIG. 1. The server device 100 includes a communication section 110, a storage section 120, and a control section 130.

The communication unit 110 is a communication interface for communicating with the user terminal 200, the user confirmation device 300, and the electronic lock device 400 via the network NW, and uses communication protocols such as TCP/IP (Transmission Control Protocol/Internet Protocol), for example. Communication is performed by

The storage unit 120 stores programs, input data, etc. for executing various control processes and functions within the control unit 130, and includes RAM (Random Access Memory), ROM (Read Only Memory), flash memory, It is configured by one of HDD (Hard Disk Drive), SSD (Solid State Drive), other storage, etc., or any combination thereof. It is preferable that the program is stored in a non-volatile storage medium among these storage media that constitute the storage unit 120. The storage unit 120 also includes a user data storage unit 121 that stores various data related to users, a facility data storage unit 122 that stores various data related to facilities, and various data related to rental services provided to users. It has a rental data storage section 123 for storing data. Furthermore, the storage unit 120 can also temporarily store data communicated with the user terminal 200, the user confirmation device 300, and the electronic lock device 400. Note that a database (not shown) storing various data may be constructed outside the storage unit 120 or outside the server device 100. The rental service refers to a service in which a facility whose information is managed by the server device 100 is rented out to a user as a temporary lodging facility, a facility for a short-term stay of several hours, an event space, etc. via this system 1. .

The control unit 130 controls the overall operation of the server device 100 by executing programs stored in the storage unit 120, and includes a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), etc. be done. The functions of the control unit 130 include an instruction reception unit 131 that receives instructions (requests) from the user terminal 200, a user data management unit 132 that refers to and processes various data related to the user, and a user data management unit 132 that refers to and processes various data related to the facility. A facility data management unit 133 that references and processes data related to rental services; a rental data management unit 134 that refers to and processes data related to rental services; and a rental data management unit 134 that refers to and processes data related to rental services; It has a lending processing unit 135 that generates information and exchanges information with the user terminal 200, and an external device control unit 136 that controls external devices including the user confirmation device 300 and the electronic lock device 400. Each function of the instruction receiving section 131, user data management section 132, facility data management section 133, rental data management section 134, rental processing section 135, and external device control section 136 is executed by a program stored in the storage section 120. It is started and executed by the server device 100 which is a computer (electronic computer).

The instruction receiving unit 131 is provided by the server device 100, and allows the user to input (letters, numbers, etc.) via a user interface such as a screen displayed via a web browser or an application on the user terminal 200. When a predetermined request is made (by pressing (selecting) an icon such as a button), the instruction is received from the user terminal 200 via the communication unit 110 .

The user data management unit 132 manages and processes various data related to users. Various user-related data include, for example, user ID, basic user information (user's name, user identification information, ID card image, address, telephone number, contact information such as email address, age, gender, etc.) ), user verification information (e.g., user's facial image, iris, retina, ocular blood vessels, fingerprints, palm prints, vein shape, and other biometric information, signature handwriting, etc.), rental service reservation information related to the reserved rental service, payment information (payment history, credit card information, financial institution information, etc.), point information (amount of points that can be used within this system, point information (use/acquisition) history, etc.), lending service usage history information (loaning in this system 1) service usage history), but is not limited to this.

The facility data management unit 133 manages and processes various data related to facilities. The various data related to a facility include, for example, a facility ID, a usage classification ID of a room in the facility, basic information, facility information, surrounding information, and the like. The various data related to facilities further include the ID of the user confirmation device 300 installed in each facility or each usage category of each facility, and the ID of the electronic lock device 400 installed in each facility or each usage category of each facility. ID is included. The above-mentioned information included in the various data related to the facility is shown as an example, and the information is not limited thereto.

The rental data management unit 134 stores various data related to the rental service (for example, the rental information of the facility to be rented (facility ID, usage category ID, rental period information, usage condition information (use restrictions, number of people restrictions, etc.) shown in FIG. , gender restrictions, etc.), usage information (occurrence, user information), payment information, and room plan information (purpose, period, fee, etc.) and process them.

The rental processing unit 135 generates information related to a rental service for renting facilities to users based on requests from users and various data stored in the storage unit 120, and provides the information to the user terminal 200. The rental processing unit 135 executes processing of information regarding facility rental, for example, based on a rental request from the user terminal 200.

Further, the rental processing unit 135 can also generate a vacancy plan for all or part of the facilities managed by the facility data management unit 133 and provide it to the user terminal 200, for example. The vacancy plan is plan information including various conditions for renting out facilities to service users using the present system 1. The vacancy plan includes, for example, the period of use (start date and time of use, end date and time of use, number of days of stay, etc.), information regarding usage (whether or not there are restrictions on usage such as accommodation, event use, conference use, office work use, etc., and the details of the restrictions) Information regarding the lending service is included, such as the lending target (the presence or absence of restrictions such as the number of users, age, gender, etc., and the details of the restrictions), the amount, etc. The rental processing unit 135 can store information regarding the generated vacancy plan in the rental data storage unit 123 via the rental data management unit 134.

The external device control unit 136 generates operation commands to be transmitted to the user verification device 300 and the electronic lock device 400 (or the electronic lock management server described below), respectively, and also Processes the information sent from each electronic lock management server (electronic lock management server).

FIG. 3 is a functional block configuration diagram showing the user terminal 200 of FIG. 1. The user terminal 200 includes a communication section 210, a display operation section 220, a storage section 230, a user terminal identification information communication section 240, a user confirmation information acquisition section 250, and a control section 260.

The communication unit 210 is a communication interface for communicating with the communication unit 110 of the server device 100 via the network NW, and communication is performed according to a communication protocol such as TCP/IP.

The display operation unit 220 is a user interface used by the user to input instructions (requests) and display text, images, etc. in accordance with input data from the control unit 260. If the user terminal 200 is a smartphone or a tablet terminal, the user terminal 200 is composed of a touch panel or the like. This display operation section 220 is activated by a control program stored in the storage section 230 and executed by the control section 260 of the user terminal 200, which is a computer (electronic computer).

The storage unit 230 stores programs, input data, etc. for executing various control processes and functions within the control unit 260, and is composed of RAM, ROM, flash memory, and the like. Furthermore, the storage unit 230 temporarily stores the contents of communication with the server device 100.

The user terminal identification information communication unit 240 communicates with the user terminal identification information communication unit 430 of the electronic lock device 400, which will be explained in detail later, or with an electronic lock management server (not shown) connected to the electronic lock device 400, It has a function of providing user terminal identification information possessed by the user terminal 200 to the electronic lock device 400. In the case where the user terminal 200 is a smartphone, the unique terminal identification information possessed by the user terminal 200 includes, for example, a subscriber unique ID, a unique terminal identification number (UDID), and a terminal identification ID generated by the operating system of the user terminal 200. (IMEI), subscriber identification ID (IMSI), MAC address, etc. can be used. The user terminal identification information communication unit 240 can be configured by, for example, a communication device using a known short-range wireless communication technology. As such short-range wireless communication technology, WiFi (trademark), Bluetooth (trademark), RFID (Radio Frequency IDentification), etc. can be used.

The user confirmation information acquisition unit 250 includes, for example, a camera that captures still images and videos, and a fingerprint sensor that detects the user's fingerprint. Still image and video data taken by the user confirmation information acquisition unit 250 and detected fingerprint data are stored in the storage unit 230.

The control unit 260 controls the overall operation of the user terminal 200 by executing a program stored in the storage unit 230, and is composed of a CPU, a GPU, and the like. It is preferable that the program is stored in a non-volatile storage medium among the storage media constituting the storage unit 230.

Note that the server device 100 may be configured to include the function of a display operation section.

FIG. 4 is a functional block configuration diagram showing the user confirmation device 300 of FIG. 1. As shown in FIG. The user confirmation device 300 includes a communication section 310, a user confirmation information acquisition section 320, a storage section 330, and a control section 340.

The communication unit 310 is a communication interface for communicating with the communication unit 110 of the server device 100, the communication unit 210 of the user terminal 200, etc. via the network NW, and communication is performed according to a communication protocol such as TCP/IP. .

The user verification information acquisition unit 320 has a function of acquiring user verification information for verifying the identity of a user who has visited the facility where the user verification device 300 is installed or its usage category. As such user confirmation information, it is possible to use, for example, the user's facial image, iris, retina, ocular blood vessels, fingerprints, palm prints, biometric information such as vein shape, handwriting, and the like. As the user confirmation information acquisition unit 320, a device suitable for acquiring user confirmation information depending on the type of user confirmation information to be used can be used. For example, when using facial images, iris, retina, ocular blood vessels, palm prints, vein shapes, handwriting, etc., a camera may be used to capture the images, and when using fingerprints, a fingerprint sensor may be used to detect the fingerprints. Good too.

The storage unit 330 at least temporarily stores programs for executing various control processes and functions within the control unit 340, and user confirmation information acquired by the user confirmation information acquisition unit 320, and includes RAM, ROM, etc. , flash memory, etc. Furthermore, the storage unit 330 may temporarily store the contents of communication with the server device 100.

The control unit 340 controls the overall operation of the user verification device 300 by executing a program stored in the storage unit 330, and is composed of a CPU, a GPU, and the like. In particular, the control unit 340 causes the user confirmation information acquisition unit 320 to execute the user confirmation information acquisition operation according to a command sent from the server device 100, and transmits the acquired user confirmation information to the server device 100 via the communication unit 310. Execute the process to send. It is preferable that the program is stored in a non-volatile storage medium among the storage media constituting the storage unit 330.

FIG. 5 is a functional block configuration diagram showing the electronic lock device 400 of FIG. 1. The electronic lock device 400 includes a communication section 410, an input operation section 420, a user terminal identification information communication section 430, a storage section 440, a locking mechanism section 450, and a control section 460. The electronic lock device 400 may be connected by wire or wirelessly to an electronic lock management server for managing one or more electronic lock devices. The electronic lock management server includes at least a control unit, a storage unit, and a communication unit like the server device 100, and the electronic lock device 400 exchanges various information with other devices (user terminals 200) via the electronic lock management server. It can be performed. In that case, for example, information such as user terminal identification information received from the user terminal 200 may be stored in the storage section of the electronic lock management server.

The communication unit 410 is a communication interface for communicating with the communication unit 110 of the server device 100, the communication unit 210 of the user terminal 200, etc. via the network NW, and communication is performed according to a communication protocol such as TCP/IP, for example. .

The input operation unit 420 is a user interface used by the user to input numbers, letters, symbols, etc., and is composed of physical button keys to which numbers, letters, symbols, etc. are assigned (for example, a numeric keypad device). It consists of a touch panel, etc., on which soft keys consisting of numbers, letters, symbols, etc. are displayed.

The user terminal identification information communication unit 430 has a function of communicating with the user terminal identification information communication unit 240 of the user terminal 200 and acquiring user terminal identification information that the user terminal 200 has from the user terminal 200. The user terminal identification information is, for example, unique terminal identification information possessed by the user terminal 200 as described above. The user terminal identification information communication unit 430, like the user terminal identification information communication unit 240 of the user terminal 200, can be configured by, for example, a communication device using a known short-range wireless communication technology. As such short-range wireless communication technology, WiFi (trademark), Bluetooth (trademark), RFID (Radio Frequency IDentification), etc. can be used.

The storage unit 440 at least temporarily stores programs for executing various control processes and functions within the control unit 460, and user terminal identification information acquired by the user terminal identification information communication unit 430, and includes RAM. , ROM, flash memory, etc. Furthermore, the storage unit 440 may temporarily store the contents of communication with the server device 100 and the user terminal 200.

The locking mechanism section 450 is configured to be able to be driven to switch between unlocking and locking the gate, entrance, door, etc. of the facility or usage section in which the electronic locking device 400 is installed. For example, the locking mechanism section 450 is configured to move a thumb turn between an unlocked position and a locked position to operate a locking part that locks a gate, entrance, door, etc., to retract (unlocked position) and protrude (locked position). It is configured so that it can be switched.

The control unit 460 controls the overall operation of the electronic lock device 400 by executing a program stored in the storage unit 440, and is composed of a CPU, a GPU, and the like. In particular, the control unit 460 causes the user terminal identification information communication unit 430 to execute the acquisition operation of user terminal identification information in accordance with the command sent from the server device 100, and uses the acquired user terminal identification information to update the locking mechanism unit 450. Controls unlocking and locking. It is preferable that the program is stored in a non-volatile storage medium among the storage media constituting the storage unit 440.

FIG. 6 is a diagram showing an example of user data stored in the server device 100.

User data 1000 shown in FIG. 6 includes various data related to the user, and is stored in the user data storage unit 121. In FIG. 6, for convenience of explanation, an example of one user (a user identified by user ID "10001") is shown, but information on multiple users can be included. Various data related to users include, for example, basic user information (e.g. user's name, user identification information, ID card image, address, telephone number, contact information such as email address, age, gender, etc.), user Confirmation information (e.g., biometric information such as the user's facial image, iris, retina, ocular blood vessels, fingerprint, palm print, vein shape, signature handwriting, etc.), user terminal identification information (e.g., the unique information of the user terminal used by the user) terminal identification information, terminal identification information given by the server device 100 at the time of reservation using this system 1), rental service reservation information regarding the reserved rental service, payment information (rental amount, and for making rental reservations/payments) (necessary information), point information (information regarding points that can be used with this service), rental service usage history information (current or past rental information of the user), etc. Note that as the above user identification information, for example, a user ID unique to this system 1 can be used. Alternatively, the telephone number, e-mail address, etc. registered in the server device 100 as the user's basic information can also be used as the user identification information. The unique user ID is composed of, for example, a combination of characters such as alphabets, alphanumeric characters, and symbols, and is created and input by the user when the user registers with the server device 100 using the user terminal 200. It may be provided, or the server device 100 may automatically provide it at the time of user registration. Various data related to a user are stored in the user data storage unit 121 in association with the user ID of the user.

FIG. 7 is a diagram showing an example of facility data stored in the server device 100.

Facility data 2000 shown in FIG. 7 stores various data related to facilities. In FIG. 7, for convenience of explanation, an example of one facility (a facility identified by facility ID "20001") is shown, but information regarding a plurality of facilities can be stored. Various data related to facilities include, for example, basic facility information (facility name, address, etc.), detailed information, various equipment information inside and outside the facility, surrounding information (sightseeing spots, dining facilities around the facility), and transportation access information ( bus, taxi, railway, airline, etc.) information), etc. The detailed information includes the ID of each usage category to which the facility is rented and the detailed information of the usage category associated with each usage category ID, and in particular, the details of the usage category associated with each usage category ID. The information includes information regarding the number of floors, exclusive area, floor plan, etc., and structure, as well as information regarding pre-installed furniture, home appliances, kitchen utensils, etc. Various data related to facilities include the ID of the user confirmation device 300 installed in each facility or each usage category of each facility, and the ID of the electronic lock device 400 installed in each facility or each usage category of each facility. and is included.

In this way, various data related to the facility include the facility number (facility ID), usage classification ID, user confirmation device ID and electronic lock device ID, facility name, facility location (location), text explaining the characteristics of the facility, Contains information regarding each usage category of the facility. Various data related to a facility are stored in the facility data storage unit 122 in association with a facility ID and/or usage classification ID.

FIG. 8 is a diagram showing an example of lending data stored in the server device 100.

Rental data 3000 shown in FIG. 8 stores various data related to rental services. In FIG. 8, for convenience of explanation, an example of one lending request (a lending request identified by lending request ID "30001") is shown, but information regarding a plurality of lending requests can be stored. Various data related to rental services include, for example, information on facilities to be rented (facility ID, usage classification ID, etc.), rental period information, usage condition information (use restrictions, number of people restrictions, gender restrictions, etc.), and usage information (usage restrictions, etc.). (user information), payment information, and vacancy plan information (purpose, period, fee, etc.). Various data related to lending services are stored in the lending data storage unit 123 in association with the corresponding lending request ID.

<Processing flow>
Next, the flow of processing of the facility rental method executed by the system 1 of this embodiment will be described with reference to FIGS. 9 to 13. FIGS. 9 and 12 are examples of flowcharts relating to a facility rental method according to an embodiment of the present invention.

Here, in order to use the present system 1, the user accesses the server device 100 using a web browser of the user terminal 200, an application provided by a service provider, or the like. In addition, when using the service, if the user is using the service for the first time, the user will need to enter the basic user information mentioned above, and if the user has already obtained a user account, for example, the user ID and password, which are the user identification information mentioned above, will be input. The service may be made available by logging in after receiving predetermined authentication, such as by entering login information such as . In that case, after this authentication, a predetermined user interface may be provided from the server device 100 to the user terminal 200 via a website, application, or the like. Further, the timing at which the server device 100 requests login information from the user is not particularly limited, and the login information may be requested during the process of using the service. For example, login may not be required until information regarding available facilities is displayed, but login may be required at the stage of making a reservation for a desired facility.

First, with reference to FIG. 9, the flow of processing when a user makes a facility usage reservation using the system 1 of this embodiment will be described.

Here, the rental data storage unit 123 of the server device 100 stores the rental period during which the facilities managed by the system 1 can be rented out to users, the usage fee per unit such as hour or day, and the usage for which the facility can be rented. (registered). The information registration operation is performed by, for example, a system administrator within the organization that operates the system 1, the owner of the facility or usage category managed by the system 1, etc., and the user performs a predetermined operation on the server device 100. This is performed via any terminal that is permitted to access the server device 100 by a person who has access authority to access the server device 100.

First, the rental processing unit 135 of the server device 100 refers to the rental data storage unit 123 via the rental data management unit 134, and determines the rental period for each rental target facility or usage category, and the conditions such as the above-mentioned rental purpose. Based on this, a vacancy plan is generated and output (step S101).

Here, in order to use the present system 1, the user accesses the server device 100 using a web browser of the user terminal 200, an application provided by a service provider, or the like. In addition, when using the service, if the user is using the service for the first time, the user will need to enter the basic user information mentioned above, and if the user has already obtained a user account, for example, the user ID and password, which are the user identification information mentioned above, will be input. The service may be made available by logging in after receiving predetermined authentication, such as by entering login information such as . In that case, a predetermined user interface may be provided to the user terminal 200 via a website, application, etc. after this authentication. Further, the timing at which the server device 100 requests login information from the user is not particularly limited, and the login information may be requested during the process of using the service. For example, login may not be required until the stage of displaying the vacancy plan, but login may be required at the stage of proceeding to the rental reservation/payment stage.

Note that the user's basic information includes user identification information as described above. Furthermore, for example, if the user of this system 1 has a nationality other than Japanese nationality, an image of a passport as an identification document may also be registered in the server device 100 as basic user information. An image of such an identification card is photographed using the camera of the user confirmation information acquisition unit 250 of the user terminal 200, is transmitted from the communication unit 210 of the user terminal 200, and is sent to the communication unit of the server device 100 via the network NW. 110 and stored in the user data storage unit 121 in association with the user identification information of the user.

When the user operates the user terminal 200 to access the server device 100, information including the vacancy plan output in step S101 is transmitted from the server device 100 to the user terminal 200. When the user terminal 200 receives the information, it causes the display operation unit 220 to display (browse) the vacant room plan (step S102).

The user operates the user terminal 200 to select a desired facility availability plan. Further, the user operates the user terminal 200 to further input or select the usage period, purpose, number of users, gender, etc. as necessary, and sends a reservation application (reservation request) (step S103). .

FIG. 10 is an example of a screen (rentable period input screen) displayed on the display operation unit 220 of the user terminal 200. In the screen example shown in FIG. 10, dates are displayed in a calendar format, and the dates of the available period out of the preset lending period are displayed so that the dates can be confirmed. In the screen example shown in FIG. 10, the entire loanable period is a usable period, surrounded by a frame, and the date is displayed in dark (thick) letters. The user can operate the user terminal 200 to select the day on which he/she wishes to make a reservation for the facility. Note that if there are multiple facilities available to the user, the user can select the facility for which he/she wishes to make a reservation. In the example screen of FIG. 10, when the user selects a date for which he or she wishes to make a reservation, the desired reservation date is displayed surrounded by a colored frame. In the example screen of FIG. 10, when the user selects the date for which he/she wishes to make a reservation and selects the "reservation application" button P10 by tapping or the like, a request to display a reservation application screen is sent from the user terminal 200 to the server device 100, Based on the request, the server device 100 generates and outputs information on the reservation request screen shown in FIG. 11, for example, and transmits it to the user terminal 200. When the user terminal 200 receives the information, the user terminal 200 displays a reservation application screen such as the example screen shown in FIG. 11 on the display operation unit 220. The user can input or select the "name of facility used," "period of use," "purpose," "number of people," etc. when using the facility.

Referring again to FIG. 9, when the server device 100 receives information regarding the reservation application from the user terminal 200, it refers to the rental data storage unit 123 via the rental data management unit 134 and checks whether the reservation is possible. (Step S104). For example, comparing the information included in the reservation application (purpose of use) with pre-set rental conditions for the facility in question, or checking the reservation information to see if other reservations have already been made. to determine whether it is possible to make a reservation. If the confirmation result indicates that the reservation is possible, the rental processing unit 135 of the server device 100 confirms the reservation and updates the reservation information in the rental data storage unit 123. For example, the facility can be secured by setting the status of the facility for the period related to the reservation as reserved and stopping other users from making reservations for the facility for the period (step S105).

The user who has applied for the reservation performs a payment process for paying the usage fee, for example, by operating the user terminal 200, at the time of or after applying for the reservation, and sends information regarding the payment process to the server device 100 ( Step S106). The service provider can confirm that the money has been deposited based on the information received by the server device 100 (step S107). The method of payment is not particularly limited, but for example, it may be done using an electronic account at a financial institution, a credit card, etc., it may be paid with points that can be used within this service, or it may be paid using electronic money. You may choose to pay by Note that the server device 100 may send the information on the room availability plan to other reservation sites, etc., and solicit use of the facility.

According to the process flow described above, a user makes a reservation for use of the facility using this system 1.

Next, with reference to FIG. 12, a process flow when a user starts using the facility (check-in) using the system 1 of this embodiment will be described.

A user who has made a reservation to use a facility visits the check-in location where the user confirmation device 300 and/or electronic lock device 400 of the facility is installed at the date and time when the user can start using the facility. Such check-in locations are, for example, in front of the gate or entrance if the facility is a single-family house, at the reception counter if it is a hotel, inn, or office building, or at the reception counter in a condominium or apartment building. If it is a type of facility, it will be in front of the door of the room you are using. After the usable start time has elapsed, the user operates the display/operation unit 220 of the user terminal 200 to select unlocking of the electronic lock device 400 of the facility (step S201). Here, as shown in FIG. 13, for example, the user terminal 200 displays the reservation information screen 1300 of the facility on the display operation unit 220 of the user terminal 200, and then clicks the key icon 1310 in the reservation information screen 1300. When selected, the operation screen 1320 of the electronic lock device 400 installed in the facility is configured to pop up. An “unlock” selection button 1330 is displayed on the operation screen 1320, and by selecting the “unlock” selection button 1330, the user can unlock the electronic lock device 400 of the facility. Lock selection is performed. FIG. 13 shows a state in which the selection button 1330 is highlighted after the selection button 1330 is selected.

When the selection of unlocking of the electronic lock device 400 of the facility is executed, the user terminal 200 transmits a request to start using the facility and user identification information to the server device 100 (step S202). As described above, the user identification information is the user ID of the user used as login information when the user accesses the server device 100 with the user terminal 200. The user identification information is included in the use start request or is associated with the use start request and is transmitted to the server device 100 together with the use start request. If the user ID is stored in the storage unit 230 of the user terminal 200 in association with the web browser or application of the user terminal 200, the user ID is transmitted to the server device 100 as user identification information. If the user ID is not stored in the user terminal 200, the user terminal 200 requests the user to input the user ID on the display operation unit 220, and uses the input user ID as user identification information to request start of use. The information is also transmitted to the server device 100.

Upon receiving the above usage start request and user identification information, the rental data management unit 134 of the server device 100 refers to the rental data storage unit 123 of the server device 100 and receives the above usage start request and user identification information. The reservation information regarding the facility whose available period includes the time point is compared with the received user identification information (step S203). As a result of the comparison, if the reservation information of the facility associated with the user identification information is confirmed, the server device 100 approves the request to start using the facility, and proceeds to the next step S204. On the other hand, if the reservation information of the facility associated with the user identification information is not confirmed as a result of the verification, the server device 100 may ignore the usage start request, or the server device 100 may ignore the usage start request. Information indicating that the request has not been approved is sent to the user terminal 200, and this processing flow ends.

When the server device 100 approves the usage start request, the external device control unit 136 generates a request command for user confirmation information, and transmits this to the user confirmation device 300 installed in the facility (step S204). . The user confirmation device 300 that should send the request command refers to the user confirmation device ID stored in the server device 100 in association with the facility ID or usage category ID of the facility in the reservation information confirmed in step S203 above. You can identify it by doing so. The server device 100 transmits a request command for user confirmation information to the user confirmation device 300 of the user confirmation device ID specified in this way.

When the user confirmation device 300 receives the user confirmation information request command, the user confirmation information acquisition unit 320 acquires the user confirmation information (step S205). The user provides the user confirmation device 300 with the same type of user confirmation information as the user confirmation information registered in the server device 100. When a facial image, iris, retina, ocular blood vessels, palm print, vein shape, signature handwriting, etc. are used as the user confirmation information, an imaging device is used as the user confirmation information acquisition unit 320, and the user uses the imaging device to display the face. , iris, retina, ocular blood vessels, palm print, vein shape, signature handwriting, etc. are photographed. Alternatively, when a fingerprint is used as the user identification information, a fingerprint sensor device is used as the user identification information acquisition unit 320, and the user causes the fingerprint sensor device to detect his or her fingerprint. After acquiring the user confirmation information in this way, the user confirmation device 300 transmits the user confirmation information to the server device 100 (step S206).

When the server device 100 receives the user confirmation information from the user confirmation device 300, the server device 100 combines the user confirmation information of the user stored in the user data storage unit 121 in association with the user identification information (user ID) in the reservation information of the facility. , and the user confirmation information acquired by the user confirmation device 300 and received from the user confirmation device 300 (step S207). Since the user confirmation information in this example is composed of image data, the stored user confirmation information and the received user confirmation information can be matched using any known image matching technique. Image matching technology compares stored user confirmation information and received user confirmation information, and determines whether the two are the same based on whether the degree of matching satisfies predetermined criteria. Any processing algorithm may be used, or artificial intelligence such as machine learning including deep learning may be used. Furthermore, after the server device 100 receives user confirmation information from the user confirmation device 300, the system administrator accesses the server device 100 using an administrator terminal that can access the server device 100, and the system administrator The determination may be made by comparing the stored user confirmation information displayed on the terminal and the received user confirmation information.

Note that the user confirmation information received by the server device 100 is preferably stored in the storage unit 120 (user data storage unit 121) of the server device 100 in association with the user identification information of the user. As a result, if it becomes necessary later to confirm whether the user who used the facility is the same user who made the advance reservation, the received user confirmation information stored and received can be used as evidence for verification. becomes possible.

If the server device 100 determines that the stored user confirmation information and the received user confirmation information are the same, the server device 100 proceeds to the next step S208. On the other hand, if it is determined that the stored user verification information and the received user verification information are not the same, for example, information indicating that the received user verification information does not match the stored user verification information is sent. The information is transmitted to the user terminal 200, and this processing flow ends.

The server device 100 checks whether a user using the user terminal 200 is around the facility (step S208). Note that the timing for determining whether or not the user using the user terminal 200 is around the facility depends on the user using the user terminal 200 and the user associated with the facility reservation information stored in the server device 100. This may be after determining whether or not they match, or may be before or at the same time. The control unit 136 determines whether a user using the user terminal 200 is around the facility based on information acquired from a predetermined detection means. The detection means can be, for example, the electronic lock device 400 or an electronic terminal that emits radio waves, but is not particularly limited. Specifically, the distance between the electronic lock device 400 and the user terminal 200 is estimated based on the radio wave intensity of wireless communication between the electronic lock device 400 and the user terminal 200, and the distance is set to a predetermined value stored in advance in the storage unit 120. If the distance is less than or equal to , it can be determined that the user using the user terminal 200 is around the facility, and if not, it can be determined that the user using the user terminal 200 is not around the facility. Further, as the detection means, a tablet terminal connected to the electronic lock device 400 and installed next to the door of the facility may be used. In that case, the radio wave intensity of wireless communication between the tablet terminal and the user terminal 200 may be By acquiring the information, it can be determined whether the user using the user terminal 200 is around the facility.

If the server device 100 determines that the user using the user terminal 200 is around the facility, the server device 100 proceeds to the next step S209. On the other hand, if it is determined that the user using the user terminal 200 is not around the facility, for example, information to the effect that the user terminal 200 cannot recognize that it is located around the facility is sent to the user terminal 200. This processing flow ends.

When the server device 100 determines that the stored user confirmation information and the received user confirmation information are the same, the external device control unit 136 generates an unlock command and sends the unlock command to the electronic lock installed in the facility. The information is transmitted to the device 400 (step S209). The electronic lock device 400 installed in the facility refers to the electronic lock device ID stored in the server device 100 in association with the facility ID or usage category ID of the facility in the reservation information confirmed in step S203 above. It can be identified by The server device 100 transmits an unlocking command to the electronic lock device 400 having the electronic lock device ID identified in this way.

Upon receiving the unlock command, the electronic lock device 400 performs an operation of switching the lock mechanism section 450 to an unlocked state (step S210). This allows the user to start using the facility.

Following this, the electronic lock device 400 accepts registration of the user terminal 200 (step S211). The user terminal 200 and the electronic lock device 400 are configured such that the user terminal identification information communication section 240 of the user terminal 200 and the user terminal identification information communication section 430 of the electronic lock device 400 can communicate with each other. When the user brings the user terminal 200 close to the electronic lock device 400 in a state where the lock is released, the user terminal identification information communication section 240 of the user terminal 200 and the user terminal identification information communication section 430 of the electronic lock device 400 are initially in close proximity. Wireless communication is started, the user terminal identification information of the user terminal 200 is transmitted from the user terminal 200 to the electronic lock device 400, and the user terminal identification information is stored in the electronic lock device 400. The user terminal 200 is registered.

After the user terminal 200 is registered in the electronic lock device 400, the user brings the user terminal 200 close to the electronic lock device 400 during the reservation period for use of the facility so that the user terminal 200 and the electronic lock device 400 communicate with each other. The electronic lock device 400 can be unlocked by simply using the key. Thereby, after the user terminal identification information of the user terminal 200 is stored in the electronic lock device 400, the electronic lock device 400 can be unlocked using the user terminal 200. At this time, the electronic lock device 400 acquires user terminal identification information from the user terminal 200 that has been brought close, collates this with the user terminal identification information stored in the storage unit 440, and as a result of the collation, identifies both user terminals. If the information matches, an operation is performed to unlock the locking mechanism section 450. For example, the lock mechanism section 450 may be configured to lock when a certain period of time has elapsed since the unlocking operation, or may be configured to lock when the user terminal 200 is brought close to the lock mechanism section 450 in an unlocked state. Good too.

The electronic lock device 400 may be configured to inquire of the server device 100 about the usage reservation period of the facility, and delete the user terminal identification information stored in the storage unit 440 after the usage reservation period has elapsed. As a result, it becomes impossible to unlock the lock using the registered user terminal 200 after the usage reservation period has elapsed, so it is possible to urge the user to leave the facility before that time. The system 1 is configured such that, for example, a system administrator can unlock the electronic lock device 400 by remotely operating the electronic lock device 400 using a management terminal that can access the server device 100. Good too. With this, for example, when a user needs to enter the facility after the usage reservation period has elapsed, the user can contact the administrator of the system 1 using any means, and the administrator can access the server device 100 using an administrator terminal. The electronic lock device 400 can be unlocked by remotely controlling the electronic lock device 400 using the electronic lock device 400 .

According to the process flow described above, the user starts using the facility (check-in) using the present system 1.

Note that the above process flow uses user confirmation information to additionally confirm whether the user who is about to start using the facility is the user associated with the reservation information of the facility stored in the server device 100. has been described with reference to steps S204 to S207 in FIG. 12, but this processing flow is not essential in the processing flow when a user starts using the facility (check-in) using the system 1 of this embodiment. do not have. Since the user who is about to start using the facility and the user who has made a reservation in advance is checked using user identification information (user ID), the above processing flow for confirmation using user confirmation information is performed at the time of starting to use the facility. It can be additionally introduced in cases where it is required to perform user confirmation with even higher accuracy.

[Modified example]
Here, a modification of the process flow when a user starts using the facility (check-in) using the system 1 of this embodiment will be described.

(Modification 1)
In step S209 described with reference to FIG. 12, in which an unlock command is sent to the electronic lock device 400 installed in the facility, the server device 100 may not be able to send the lock due to some factor such as a communication failure or a network failure. A case may occur in which the issued unlock command does not reach the electronic lock device 400. Even in such a case, it is preferable that an auxiliary means be provided for the user to unlock the electronic lock device 400 installed in the facility.

The present modification provides a means for the user to input a code into the electronic lock device 400 to unlock the electronic lock device 400 as such an auxiliary means.

Specifically, in this modification, if the reservation information of the facility associated with the user identification information is confirmed in step S203 of comparing the reservation information regarding the facility with the received user identification information, or If it is determined in step S207 that the stored user confirmation information and the received user confirmation information are the same, the server device 100 sends the user confirmation information to the user terminal. Code information for unlocking the electronic lock device 400 is transmitted to the electronic lock device 200. When the user terminal 200 receives the code information, a code information display screen 1340 is displayed as a pop-up superimposed on the reservation information screen 1300 displayed on the display operation unit 220 of the user terminal 200. Code information display screen 1340 displays code information 1350 (“123456” in the illustrated example) and a selection button 1360 for selecting unlocking of electronic lock device 400 with code information 1350. FIG. 14 shows a state in which the selection button 1360 is highlighted after the selection button 1360 is selected.

When a user makes a reservation for the facility in the server device 100, the code information 1350 is stored in the storage unit 120 of the server device 100 in association with the user ID of the user and the reservation information, and is also stored in the storage unit 120 of the server device 100. It is transmitted in advance to the electronic lock device 400 having the electronic lock device ID associated with the reservation information before the usage period starts, and is stored in the storage unit 440 of the electronic lock device 400. At this time, information regarding the facility usage period of the reservation is also transmitted from the server device 100 to the electronic lock device 400 in association with the code information 1350, and is stored in the storage unit 440 of the electronic lock device 400.

If the electronic lock device 400 is not unlocked for a while after the user selects unlocking of the electronic lock device 400 on the user terminal 200 (step S201), the user selects the code information 1350 displayed on the user terminal 200. is input using the input operation section 420 of the electronic lock device 400. The control unit 460 of the electronic lock device 400 compares the input code information 1350 with the code information stored in the storage unit 440, and if they match, operates the lock mechanism unit 450 to lock the electronic lock. Unlock the device 400.

As described above, according to this modification, even if the unlocking command transmitted from the server device 100 does not reach the electronic locking device 400 due to some factor, the user can unlock the electronic locking device 400 of the facility and It will be possible to start using the facility.

Note that information regarding the facility usage period of the reservation is also transmitted from the server device 100 to the electronic lock device 400 in association with the code information 1350 and stored in the storage unit 440, so that the electronic lock device 400 can store the information regarding the facility usage period. It is possible to erase the code information 1350 from the storage unit 440 after the lapse of time. This makes it possible to invalidate the use of the code information 1350 after the facility use period has elapsed, thereby preventing the facility from being used illegally after the facility use period has elapsed.

(Modification 2)
In the embodiment described above, the case where a request for user confirmation information is transmitted from the server device 100 to the user confirmation device 300 and the user confirmation information is acquired using the user confirmation device 300 has been described as an example. In place of or in addition to this, this modification provides means for transmitting a request for user confirmation information from the server device 100 to the user terminal 200 and acquiring the user confirmation information using the user terminal 200.

Specifically, in this modification, when the server device 100 transmits a request command for user confirmation information to the user terminal 200, the user terminal 200 acquires the user confirmation information by the user confirmation information acquisition unit 250. As described with reference to FIG. 3, the user confirmation information acquisition unit 250 includes, for example, a camera that captures still images and videos, and a fingerprint sensor that detects the user's fingerprint. As described in step S206 with reference to FIG. 12, the user provides the user terminal 200 with the same type of user confirmation information as the user confirmation information registered in the server device 100. When a face image, iris, retina, ocular blood vessels, palm print, vein shape, signature handwriting, etc. are used as user confirmation information, a camera as the user confirmation information acquisition unit 250 is used to collect the face, iris, retina, ocular blood vessels, A palm print, vein shape, signature handwriting, etc. are photographed, or if a fingerprint is used as user identification information, a fingerprint sensor as the user identification information acquisition unit 250 is used to detect the fingerprint. Upon acquiring the user confirmation information, the user terminal 200 transmits the user confirmation information to the server device 100.

In this way, according to this modification, user confirmation information can be acquired from the user terminal 200 instead of or in addition to the user confirmation device 300. Therefore, even if the user verification device 300 cannot be installed in the facility due to location or structural reasons, or if the server device 100 is unable to communicate with the user verification device 300, the server device 100 By acquiring user confirmation information from the user terminal 200, it is possible to confirm with higher accuracy the user who is about to start using the facility.

As described above, the system 1 of this embodiment includes a management server (server device 100) that manages information regarding facility rental, and an electronic lock device 400 installed in the facility and connected to the management server via the network NW. A facility rental system 1 comprising: a management server further connected to a user terminal 200 via a network NW; and the user associated with the facility reservation information stored in the management server, and the user who uses the user terminal 200 based on information obtained from a predetermined detection means. is in the vicinity of the facility, and the user using the user terminal 200 matches the user associated with the reservation information of the facility stored in the management server, and the user terminal 200 is The control unit 130 is configured to transmit an unlock command to the electronic lock device 400 installed in the facility when it is determined that the user is in the vicinity of the facility. .

According to the system 1 of the present embodiment configured in this way, after a user who has made a reservation to use a facility visits a facility to be used, the user operates the user terminal 200 to request to start using the facility. Based on the user identification information (user ID), the server device 100 determines whether the user who made the request to start using the facility is the user who has made a reservation to use the facility in advance, and determines whether the user is the user. When it is determined that the user is near the facility, the electronic lock device 400 of the facility is unlocked. Therefore, the user can start using the reserved facility more easily without having to perform a so-called check-in procedure before starting to use the facility.

Furthermore, in the system 1 of the present embodiment, the facility reservation information includes associated user identification information of the user who has made the facility usage reservation, and the management server uses the user terminal 200. The control unit 130 receives the user identification information of the user from the user terminal 200 together with the usage start request, and the control unit 130 collates the user identification information included in the reservation information of the facility with the user identification information received from the user terminal 200. , it is determined whether the user using the user terminal 200 matches the user associated with the facility reservation information stored in the management server. As described above, according to the system 1 of the present embodiment, since user confirmation is performed using confidential user identification information, it is possible to ensure the security of facilities rented using the present system 1. can.

Furthermore, the system 1 of the present embodiment further includes a user confirmation device 300 installed in the facility and connected to the management server via the network NW, and the reservation information of the facility stored in the management server is , further includes associated user confirmation information of the user who has made a reservation for the use of the facility, and the control unit 130 requests the user confirmation device 300 for user confirmation information and responds to the request for user confirmation information. Based on the user confirmation information acquired from the user and transmitted by the user confirmation device 300, the user whose user confirmation information has been acquired by the user confirmation device 300 is associated with the facility reservation information stored in the management server. determining whether the user using the user terminal 200 matches the user associated with the facility reservation information stored in the management server, and , when it is determined that the user whose user confirmation information has been acquired by the user confirmation device 300 matches the user associated with the reservation information of the facility stored in the management server, the electronic lock device 400 installed in the facility The device is configured to transmit an unlocking command to the device. As a result, according to the system 1 of the present embodiment, it is possible to judge with higher accuracy whether or not the user who is about to start using the facility is the user who has made a reservation to use the facility. It becomes possible to more reliably prevent unauthorized use such as impersonation or impersonation of users who use the service.

Furthermore, in the system 1 of the present embodiment, instead of or in addition to the user confirmation information acquired from the user by the user confirmation device 300, the control unit 130 of the server device 100 provides information to the user terminal 200. A user for whom the user terminal 200 has obtained user confirmation information based on the user confirmation information obtained from the user and transmitted by the user terminal 200 in response to the request for user confirmation information. and a user associated with facility reservation information stored in the management server may be configured to determine whether or not they match. This prevents cases where the user verification device 300 is not installed in the facility that the user wants to start using, or where the server device 100 and the user verification device 300 are unable to communicate for some reason. However, the server device 100 obtains user confirmation information from the user terminal 200 and determines with higher accuracy whether the user who is about to start using the facility is the user who has made a reservation to use the facility as described above. can be judged.

In the system 1 of this embodiment, the user confirmation information may be a user's face image, for example.

Furthermore, in the system 1 of the present embodiment, the control unit 130 of the server device 100 is configured to further transmit code information for unlocking the electronic lock device 400 to the user terminal 200. The electronic lock device 400 may also be configured to be unlocked by inputting code information. As a result, even if the unlocking command sent from the server device 100 to the electronic lock device 400 is not received by the electronic lock device 400 for some reason, the user can transmit the code information to the electronic lock device 400. Accordingly, it is possible to unlock the electronic lock device 400 and start using the facility.

Furthermore, in the system 1 of this embodiment, the user terminal 200 and the electronic lock device 400 are configured to be able to communicate with each other, and when the electronic lock device 400 is released, the user terminal 200 and the electronic lock device 400 are configured to be able to communicate with each other. When the first communication with the device 400 is started, the user terminal identification information of the user terminal 200 is transmitted from the user terminal 200 to the electronic lock device 400, the user terminal identification information is stored in the electronic lock device 400, and the user terminal After the identification information is stored in the electronic lock device 400, it is preferable that the electronic lock device 400 is configured to be unlocked by communicating between the user terminal 200 and the electronic lock device 400. Thereby, after the user terminal identification information of the user terminal 200 is stored in the electronic lock device 400, the electronic lock device 400 can be unlocked using the user terminal 200.

In the above configuration of the system 1 of the present embodiment, each time the electronic lock device 400 starts communication with the user terminal 200, the electronic lock device 400 receives the user terminal identification information from the user terminal 200 and the user terminal identification information stored in the electronic lock device 400. It may be configured to compare the user terminal identification information with the user terminal identification information and unlock the door when it is determined that the two user terminal identification information match.

As described above, according to the present embodiment, it is possible to provide a facility rental system and a facility rental method that allow facility users to start using the facility more easily.

Although the disclosed embodiments have been described above, they can be implemented in various other forms, and can be implemented with various omissions, substitutions, and changes. These embodiments and modifications, as well as omissions, substitutions, and changes, are included within the technical scope of the claims and their equivalents. Further, the processes shown in FIGS. 9 and 12 are examples of processes performed by the system of this embodiment, and are not intended to limit the present invention. Each step (process) included in the processing in FIGS. 9 and 12 may be executed in a different order from the order shown in the figures, or some of the processes may be executed in parallel. , some steps may be omitted, or other steps may be added.

Note that the following configurations also belong to the technical scope of the present disclosure.
[Item 1]
A facility rental system comprising a management server that manages information regarding facility rental, and an electronic lock device installed in the facility and connected to the management server via a network,
The management server is further connected to a user terminal via the network,
The management server is
Based on a request to start using the facility from the user terminal, it is determined whether the user using the user terminal matches the user associated with the reservation information for the facility stored in the management server. to judge and
determining whether a user using the user terminal is around the facility based on information obtained from a predetermined detection means;
It is determined that the user using the user terminal matches the user associated with reservation information for the facility stored in the management server, and that the user using the user terminal is located near the facility. transmitting an unlock command to the electronic lock device installed in the facility when
A facility rental system having a controller configured to perform.
[Item 2]
The reservation information for the facility includes user identification information of the user who has made the reservation for the facility,
The management server receives user identification information of a user who uses the user terminal from the user terminal together with the usage start request,
The control unit identifies the user using the user terminal and the management server by comparing the user identification information included in reservation information of the facility with the user identification information received from the user terminal. The facility rental system according to item 1, which determines whether or not the stored reservation information for the facility matches a user associated with the facility.
[Item 3]
The facility rental system further includes a user confirmation device installed in the facility and connected to the management server via the network,
The reservation information for the facility stored in the management server further includes user confirmation information of a user who has made a reservation to use the facility;
The control unit includes:
requesting user verification information from the user verification device;
user confirmation information acquired from the user by the user confirmation device and transmitted in response to a request for the user confirmation information; and the user confirmation information included in the reservation information of the facility stored in the management server. to determine whether or not they match;
It is determined that the user using the user terminal matches the user associated with the reservation information of the facility stored in the management server, and the user confirmation information acquired by the user confirmation device , transmitting an unlocking command to the electronic lock device installed in the facility when it is determined that the user confirmation information included in the reservation information of the facility stored in the management server matches the user confirmation information; and,
The facility rental system according to item 1 or 2, which is configured to perform.
[Item 4]
The reservation information of the facility stored in the management server further includes associated user confirmation information of the user who has made a reservation to use the facility;
The control unit includes:
requesting user verification information from the user terminal;
User confirmation information acquired from the user by the user terminal and transmitted in response to the request for the user confirmation information, and the user confirmation information included in the reservation information of the facility stored in the management server. determining whether or not they match; and
determining that the user using the user terminal matches the user associated with reservation information for the facility stored in the management server, and the user confirmation information acquired by the user terminal; Sending an unlocking command to the electronic lock device installed in the facility when it is determined that the user confirmation information included in the reservation information of the facility stored in the management server matches the user confirmation information; ,
The facility rental system according to any one of items 1 to 3, which is configured to perform.
[Item 5]
The facility rental system according to item 3 or 4, wherein the user confirmation information is a face image of the user.
[Item 6]
The control unit is configured to further transmit code information for unlocking the electronic lock device to the user terminal,
The facility rental system according to any one of items 1 to 5, wherein the electronic lock device is configured to be unlocked by inputting the code information.
[Item 7]
The user terminal and the electronic lock device are configured to be able to communicate with each other,
When the first communication between the user terminal and the electronic lock device is started with the electronic lock device being released, user terminal identification information of the user terminal is transmitted from the user terminal to the electronic lock device. the user terminal identification information is stored in the electronic lock device;
An item configured such that, after the user terminal identification information is stored in the electronic lock device, the electronic lock device can be unlocked by communicating between the user terminal and the electronic lock device. The facility rental system described in any one of items 1 to 6.
[Item 8]
Each time the electronic lock device starts communication with the user terminal, the electronic lock device collates the user terminal identification information received from the user terminal with the user terminal identification information stored in the electronic lock device, and identifies the user terminal identification information stored in the electronic lock device. The facility rental system according to item 7, wherein the facility rental system is configured to be unlocked when it is determined that the user terminal identification information matches.
[Item 9]
A facility rental method executed by a control unit of a management server that is connected to a user terminal and an electronic lock device installed in a facility via a network and manages information regarding rental of the facility, the method comprising:
Based on a request to start using the facility from the user terminal, it is determined whether the user using the user terminal matches the user associated with the reservation information for the facility stored in the management server. to judge and
determining whether a user using the user terminal is around the facility based on information obtained from a predetermined detection means;
It is determined that the user using the user terminal matches the user associated with reservation information for the facility stored in the management server, and that the user using the user terminal is located near the facility. transmitting an unlock command to the electronic lock device installed in the facility when
Facility rental methods including.
[Item 10]
A program that causes a control unit of a management server that is connected to a user terminal and an electronic lock device installed in a facility via a network and that manages information regarding rental of the facility to execute a facility rental method,
The facility rental method is as follows:
Based on a request to start using the facility from the user terminal, it is determined whether the user using the user terminal matches the user associated with the reservation information for the facility stored in the management server. to judge and
determining whether a user using the user terminal is around the facility based on information obtained from a predetermined detection means;
It is determined that the user using the user terminal matches the user associated with reservation information for the facility stored in the management server, and that the user using the user terminal is located near the facility. transmitting an unlock command to the electronic lock device installed in the facility when
programs containing.

1: Management system 100: Server device (management server)
110: Communication unit 120: Storage unit 130: Control unit 200: User terminal 300: User confirmation device 400: Electronic lock device NW: Network

Claims (8)

A facility rental system comprising a management server that manages information regarding facility rental, and an electronic lock device installed in the facility and connected to the management server via a network,
The management server is further connected to a user terminal via the network,
The management server is
Based on a request to start using the facility from the user terminal, it is determined whether the user using the user terminal matches the user associated with the reservation information for the facility stored in the management server. to judge and
determining whether a user using the user terminal is around the facility based on information obtained from a predetermined detection means;
It is determined that the user using the user terminal matches the user associated with reservation information for the facility stored in the management server, and that the user using the user terminal is located near the facility. transmitting an unlock command to the electronic lock device installed in the facility when
a controller configured to perform
The user terminal and the electronic lock device are configured to be able to communicate with each other,
When the first communication between the user terminal and the electronic lock device is started with the electronic lock device being released, user terminal identification information of the user terminal is transmitted from the user terminal to the electronic lock device. the user terminal identification information is stored in the electronic lock device;
The facility is configured such that, after the user terminal identification information is stored in the electronic lock device, the electronic lock device can be unlocked by communicating between the user terminal and the electronic lock device. lending system. The reservation information for the facility includes user identification information of the user who has made the reservation for the facility,
The management server receives user identification information of a user who uses the user terminal from the user terminal together with the usage start request,
The control unit identifies the user using the user terminal and the management server by comparing the user identification information included in reservation information of the facility with the user identification information received from the user terminal. The facility rental system according to claim 1, wherein the facility rental system determines whether or not the stored reservation information for the facility matches a user associated with the facility. The facility rental system further includes a user confirmation device installed in the facility and connected to the management server via the network,
The reservation information for the facility stored in the management server further includes user confirmation information of a user who has made a reservation to use the facility;
The control unit includes:
requesting user verification information from the user verification device;
user confirmation information acquired from the user by the user confirmation device and transmitted in response to a request for the user confirmation information; and the user confirmation information included in the reservation information of the facility stored in the management server. to determine whether or not they match;
It is determined that the user using the user terminal matches the user associated with the reservation information of the facility stored in the management server, and the user confirmation information acquired by the user confirmation device , transmitting an unlocking command to the electronic lock device installed in the facility when it is determined that the user confirmation information included in the reservation information of the facility stored in the management server matches the user confirmation information; and,
The facility rental system according to claim 1 or 2, configured to perform the following. The reservation information of the facility stored in the management server further includes associated user confirmation information of the user who has made a reservation to use the facility;
The control unit includes:
requesting user verification information from the user terminal;
User confirmation information acquired from the user by the user terminal and transmitted in response to the request for the user confirmation information, and the user confirmation information included in the reservation information of the facility stored in the management server. determining whether or not they match; and
determining that the user using the user terminal matches the user associated with reservation information for the facility stored in the management server, and the user confirmation information acquired by the user terminal; Sending an unlocking command to the electronic lock device installed in the facility when it is determined that the user confirmation information included in the reservation information of the facility stored in the management server matches the user confirmation information; ,
The facility rental system according to any one of claims 1 to 3, configured to perform the following. 5. The facility rental system according to claim 3, wherein the user confirmation information is a facial image of the user. The control unit is configured to further transmit code information for unlocking the electronic lock device to the user terminal,
6. The facility rental system according to claim 1, wherein the electronic lock device is configured to be unlocked by inputting the code information. Each time the electronic lock device starts communication with the user terminal, the electronic lock device collates the user terminal identification information received from the user terminal with the user terminal identification information stored in the electronic lock device, and identifies the user terminal identification information stored in the electronic lock device. The facility rental system according to any one of claims 1 to 6 , wherein the facility rental system is configured to be unlocked when it is determined that the user terminal identification information matches. A facility rental method executed by a control unit of a management server that is connected to a user terminal and an electronic lock device installed in a facility via a network and manages information regarding rental of the facility, the method comprising:
Based on a request to start using the facility from the user terminal, it is determined whether the user using the user terminal matches the user associated with the reservation information for the facility stored in the management server. to judge and
determining whether a user using the user terminal is around the facility based on information obtained from a predetermined detection means;
It is determined that the user using the user terminal matches the user associated with reservation information for the facility stored in the management server, and that the user using the user terminal is located near the facility. transmitting an unlock command to the electronic lock device installed in the facility when
including;
The user terminal and the electronic lock device are configured to be able to communicate with each other,
When the first communication between the user terminal and the electronic lock device is started with the electronic lock device being released, user terminal identification information of the user terminal is transmitted from the user terminal to the electronic lock device. the user terminal identification information is stored in the electronic lock device;
The facility is configured such that, after the user terminal identification information is stored in the electronic lock device, the electronic lock device can be unlocked by communicating between the user terminal and the electronic lock device. How to rent.