JP7081839B2 - Work terminal, console connection control system, console connection control method, and program - Google Patents

Description

The present invention relates to a work terminal, a console connection control system, a console connection control method, and a program.

When performing operations such as setting and changing electronic devices (for example, network devices, server settings, etc.) that do not have the necessary devices for setting the input unit, display unit, etc., generally, a notebook personal computer or tablet Connect a terminal such as a terminal to an electronic device and operate with the terminal. A console connection using a console cable is used for the connection between the electronic device and the terminal. There are various terminal parts of electronic devices, and the connector shape is different, or even if the connector shape is the same, the signal arrangement pattern is different. Therefore, there are various types of console cables corresponding to the terminals of electronic devices.

Workers who work in the field where electronic devices are installed (for example, setting work, maintenance work, etc.) prepare various types of console cables to support any type of electronic device. There is a problem that it needs to be kept. Further, there is a problem that it takes time and effort to select an appropriate console cable from a large number of console cables having the same connector shape but different signal arrangement patterns.

Therefore, as a technique for solving these problems, for example, in Patent Document 1, various connections set for each of the various devices to be connected are set in advance, and various connections set when necessary are set to a specific device. A console cable is disclosed that includes a conversion means for selecting a connection that matches the connection made. Further, Patent Document 2 is a data communication cable, provided with a plug having pins conducting to each signal line at both ends, and a signal line for transmitting transmission data and a signal line for transmitting reception data. A data communication cable provided with a changeable switch is disclosed.

Japanese Unexamined Patent Publication No. 11-353068 Japanese Unexamined Patent Publication No. 6-274255

The following analysis is given by the inventor of the present application.

However, with the console cable described in Patent Document 1, it is necessary to set different connections for each device and select (replace) the connections with the exchange means (conversion connector). The trouble cannot be eliminated.

Further, with respect to the data communication cable described in Patent Document 2, since it is necessary for the operator to appropriately operate the changeover switch according to the arrangement pattern of the signal lines, it is necessary to eliminate the trouble of the work when connecting to the console. I can't.

A main object of the present invention is to provide a work terminal, a console connection control system, a console connection control method, and a program that can contribute to eliminating the labor of work when connecting to a console.

The work terminal according to the first viewpoint has a console port communicably connected to the work target device via a console cable, a communication unit communicably connected to the work management device and the database device, and the console port. And a control unit that controls the communication unit and performs predetermined information processing. The control unit is configured to perform a process of acquiring work request information including information related to a work target device name corresponding to the work target device from the work management device. The control unit is configured to perform processing for acquiring device information including information related to a connector shape and a signal arrangement pattern corresponding to the work target device name from the database device. The control unit is configured to perform a process of acquiring information related to the wiring pattern of the console cable corresponding to the connector shape. Based on the signal arrangement pattern and the information related to the wiring pattern, the control unit has a signal arrangement pattern of the console port of the work terminal so as to match the signal arrangement pattern of the console port of the work target device. Is configured to perform the process of setting or changing.

The console connection control system according to the second viewpoint includes the work terminal according to the first viewpoint, the work management device, and the database device.

The console connection control method according to the third viewpoint includes a console port that is communicably connected to the work target device via a console cable, and a work terminal that is communicably connected to the work management device and the database device. It is a method of controlling a console connection between the work terminal and the work target device by using the method. The console connection control method includes a step of acquiring work request information including information related to a work target device name corresponding to the work target device from the work management device. The console connection control method includes a step of acquiring device information including information related to a connector shape and a signal arrangement pattern corresponding to the work target device name from the database device. The console connection control method includes a step of acquiring information related to a wiring pattern of the console cable corresponding to the connector shape. The console connection control method is based on the signal arrangement pattern and the information related to the wiring pattern, and the signal of the console port of the work terminal is adapted to match the signal arrangement pattern of the console port of the work target device. Includes steps to set or change the array pattern.

The program according to the fourth viewpoint includes a console port communicably connected to the work target device via a console cable, and predetermined processing is performed on the work terminal communicably connected to the work management device and the database device. To execute. The program causes the work management device to execute a process of acquiring work request information including information related to the name of the work target device corresponding to the work target device. The program executes a process of acquiring device information including information related to a connector shape and a signal arrangement pattern corresponding to the work target device name from the database device. The program executes a process of acquiring information related to a wiring pattern of the console cable corresponding to the connector shape. Based on the signal arrangement pattern and the information related to the wiring pattern, the program sets the signal arrangement pattern of the console port of the work terminal so as to match the signal arrangement pattern of the console port of the work target device. Execute the process to set or change.

The program can be recorded on a computer-readable storage medium. The storage medium may be a non-transient such as a semiconductor memory, a hard disk, a magnetic recording medium, or an optical recording medium. Further, in the present disclosure, it is also possible to embody it as a computer program product. The program is input to a computer device via an input device or an external communication interface, stored in a storage device, drives a processor according to a predetermined step or process, and steps the processing result including an intermediate state as necessary. Each can be displayed via a display device, or can communicate with the outside via a communication interface. Computer devices for that purpose typically include, for example, a processor, a storage device, an input device, a communication interface, and, if necessary, a display device that can be connected to each other by a bus.

According to the first to fourth viewpoints, it is possible to contribute to eliminating the trouble of work when connecting to the console.

It is a block diagram which shows schematically the structure of the console connection control system which concerns on Embodiment 1. FIG. It is a block diagram schematically showing the structure of the work terminal in the console connection control system which concerns on Embodiment 1. FIG. It is a table which shows schematically the work information database used in the console connection control system which concerns on Embodiment 1. It is a table which shows schematically the apparatus database used in the console connection control system which concerns on Embodiment 1. It is a flowchart which schematically showed the operation of the console connection control system which concerns on Embodiment 1. It is an image diagram schematically showing an example of the wiring pattern of the console cable connecting between the work terminal and the work target apparatus in the console connection control system which concerns on Embodiment 1. FIG. It is an image diagram schematically showing an example of the signal arrangement pattern of the console port of the work terminal and the signal arrangement pattern of the console port of the work target apparatus in the console connection control system which concerns on Embodiment 1. FIG. It is an image diagram schematically showing an example of changing the signal arrangement pattern of the console port of the work terminal in the console connection control system which concerns on Embodiment 1. FIG. It is a block diagram which shows typically the structure of the console connection control system which concerns on Embodiment 2. It is a flowchart which schematically shows the operation of the control part of the work terminal in the console connection control system which concerns on Embodiment 2. It is a block diagram which shows the structure of a hardware resource schematically.

Hereinafter, embodiments will be described with reference to the drawings. It should be noted that the reference numerals to the drawings in the present application are provided solely for the purpose of assisting understanding, and are not intended to be limited to the illustrated embodiments. Further, the following embodiments are merely examples, and do not limit the present invention. Further, the connecting line between blocks such as drawings referred to in the following description includes both bidirectional and unidirectional. The one-way arrow schematically shows the flow of the main signal (data), and does not exclude bidirectionality. Further, in the circuit diagram, block diagram, internal configuration diagram, connection diagram, etc. shown in the disclosure of the present application, although not explicitly stated, an input port and an output port exist at the input end and the output end of each connection line, respectively. The same applies to the input / output interface. The program is executed via the computer device, the computer device comprises, for example, a processor, a storage device, an input device, a communication interface, and a display device as needed, and the computer device is in the device or through the communication interface. It is configured to be able to communicate with external devices (including computers) regardless of whether it is wired or wireless.

[Embodiment 1]
The console connection control system according to the first embodiment will be described with reference to the drawings. FIG. 1 is a block diagram schematically showing the configuration of the console connection control system according to the first embodiment. FIG. 2 is a block diagram schematically showing the configuration of a work terminal in the console connection control system according to the first embodiment. FIG. 3 is a table schematically showing a work information database used in the console connection control system according to the first embodiment. FIG. 4 is a table schematically showing an apparatus database used in the console connection control system according to the first embodiment.

The console connection control system 1 is a system that controls the console connection between the work target device 10 and the work terminal 20 connected via the console cable 30 (see FIG. 1). Here, the console connection means a connection that enables communication between the work target device 10 and the work terminal 20 via the console cable 30. The console connection control system 1 includes a work terminal 20, a work management device 40, a database device 50, and a network 60.

Here, the work target device 10 is an electronic device that is the target of work (for example, setting work, maintenance work, etc.) (see FIG. 1). The work target device 10 is installed at the customer's site, for example. The work target device 10 includes a first connector 31 of the console cable 30 and a detachable console port 11. As the console port 11, for example, an RJ45 port, a DB9 port, or the like can be used. The signal arrangement of the console port 11 is fixed according to the type of the work target device 10. The work target device 10 is console-connected to the work terminal 20 via the console cable 30. The work target device 10 is a connection destination of the console cable 30. As the work target device 10, an electronic device that does not have a device necessary for setting an input unit, a display unit, or the like is used. For example, a router, a switch, a network device such as a wireless LAN (Local Area Network), a server, a display, or a printer. , Scanners and the like can be used. The work target device 10 is configured so that settings (for example, settings of an IP (Internet Protocol) address, domain name, etc.) can be changed, confirmed, and the like by operating the work terminal 20.

The console cable 30 is a communication cable that connects the work target device 10 and the work terminal 20 to the console (see FIGS. 1 and 2). The console cable 30 includes a first connector 31 at one end and a second connector 32 at the other end. The first connector 31 is a connector that is detachably connected to the console port 11 of the work target device 10. For the first connector 31, for example, an RJ45 connector, a DB9 connector, or the like can be used. The second connector 32 is a connector that is detachably connected to the console port 21 of the work terminal 20. For the second connector 32, for example, a DB9 connector, a DB25 connector, a USB (Universal Serial Bus) connector, a USB Type B connector, a USB Type C connector, a Lightning connector, or the like can be used. For the console cable 30, prepare an appropriate type of console cable at the time of work.

The work terminal 20 is a terminal used by an operator when performing work on the work target device 10 (see FIG. 1). The work terminal 20 is operated by an operator. The work terminal 20 is console-connected to the work target device 10 via the console cable 30. The work terminal 20 is a connection source for the console cable 30. The work terminal 20 is equipped with a device necessary for the worker to perform work and is capable of communication. For example, a mobile terminal such as a notebook personal computer, a tablet terminal, or a smartphone may be used. Yes, you may use a personal computer. The work terminal 20 is communicably connected to the work management device 40 and the database device 50 via the network 60. The work terminal 20 performs predetermined information processing by executing a program. The work terminal 20 includes a console port 21, a communication unit 22, a storage unit 23, a control unit 24, an input unit 25, and a display unit 26 as main components (see FIG. 2).

The console port 21 is a connection portion that can be attached to and detached from the second connector 32 of the console cable 30 (see FIG. 2). The console port 21 communicates under the control of the control unit 24. The signal arrangement of the console port 21 is changed so as to correspond to the signal arrangement of the console port 11 of the work target device 10 under the control of the control unit 24 by executing the execution command acquired from the database device 50 in the control unit 24. can do. For the console port 21, for example, a DB9 port, a DB25 port, a USB (Universal Serial Bus) port, a USB Type B port, a USB Type C port, a Lightning port, and the like can be used.

The communication unit 22 is a functional unit that transmits / receives predetermined information, data, or signals between the work terminal 20, the work management device 40, and the database device 50 (see FIGS. 1 and 2). The communication unit 22 is communicably connected to the work management device 40 and the database device 50 via the network 60. The communication unit 22 communicates under the control of the control unit 24. For the communication unit 22, for example, a wireless communication interface can be used, and a wired communication interface may be used.

The storage unit 23 is a functional unit that stores information such as data, a database, and a program (see FIG. 2). The storage unit 23 inputs / outputs information and writes / reads data to / from the database under the control of the control unit 24. For the storage unit 23, for example, a RAM (Random Access Memory), an SSD (Solid State Drive), or the like can be used, and any storage device may be used.

The control unit 24 is a functional unit that controls the console port 21, the communication unit 22, the storage unit 23, the input unit 25, and the display unit 26 (see FIG. 2). For the control unit 24, for example, a unit such as a CPU (Central Processing Unit) or an MPU (Micro Processor Unit) can be used, and not only one unit but also a plurality of units may be used.

The control unit 24 is electrically connected (or bus connection is also possible) to the console port 21, the communication unit 22, the storage unit 23, the input unit 25, and the display unit 26. The control unit 24 controls the console port 21 to send and receive information to and from the work target device 10. The control unit 24 controls the communication unit 22 to send and receive information to the work management device 40 and the database device 50. The control unit 24 inputs / outputs information to / from the storage unit 23, and writes / reads data stored in the storage unit 23. The control unit 24 reads out the program stored in the storage unit 23, loads it into the main memory, and executes it to perform predetermined information processing. The control unit 24 controls the input unit 25 to take in the information input from the input unit 25. The control unit 24 controls the display unit 26 to display information on the display unit 26.

The control unit 24 acquires the work request information from the work management device 40 and stores the work request information in the storage unit 23. The control unit 24 generates device information request information including information related to the work target device name based on the acquired work request information, and transmits the generated device information request information to the database device 50. The control unit 24 acquires the device information from the database device 50 and stores the device information in the storage unit 23. The control unit 24 acquires information related to the wiring pattern of the console cable 30 used for connecting between the work target device 10 and the work terminal 20, and stores it in the storage unit 23.

The control unit 24 is based on the information related to the signal arrangement pattern (signal arrangement pattern of the console port 11 of the work target device 10) and the information related to the wiring pattern in the device information stored in the storage unit 23 at the start of work. Then, the signal arrangement pattern of the console port 21 of the work terminal 20 is set or changed so as to match the signal arrangement pattern of the console port 11 of the work target device 10. The control unit 24 confirms that the work target device 10 and the work terminal 20 are correctly connected to the console.

The control unit 24 logs in so that the data in the work target device 10 can be accessed. After logging in, the control unit 24 automatically executes a command for confirming the status setting of the execution command in the device information stored in the storage unit 23, and the work target is based on the setting status in the device information stored in the storage unit 23. The status (for example, data communication speed) corresponding to the device 10 is automatically set. The control unit 24 automatically executes a command for collecting log information of the execution command in the device information stored in the storage unit 23 in a state set to the status corresponding to the work target device 10, and is started from the work target device 10. Collect log information (for example, communication log).

The command for collecting log information of the execution command in the device information stored in the storage unit 23 is automatically executed, and log information (for example, communication log) is collected from the work target device 10. The control unit 24 stores the collected log information in a storage destination designated as a storage destination in the work request information stored in the storage unit 23.

The input unit 25 is a functional unit for inputting information (see FIG. 2). The input unit 25 is controlled by the control unit 24, and information is input by the operation of the user of the work terminal 20. For the input unit 25, for example, a keyboard, a touch panel, a mouse, a microphone (when using the voice recognition function), and other input means can be used.

The display unit 26 is a functional unit that displays information (see FIG. 2). The display unit 26 displays under the control of the control unit 24. For the display unit 26, for example, a liquid crystal display, an organic EL display, or the like can be used.

The work management device 40 is an information processing device that manages the work database 41 (see FIG. 1). The work management device 40 is operated by a receptionist. As the work management device 40, for example, a computer device such as a personal computer or a notebook personal computer can be used. The work management device 40 has an information processing function, a storage function, an input function, a communication function, and a display function. The work management device 40 reads a stored program, loads it into the main memory, and executes it to perform predetermined information processing. The work management device 40 is communicably connected to the work terminal 20 via the network 60.

The work database 41 is a database in which work information associated with a work ID (IDentification), a worker name, a work target device name, and information related to a storage destination is organized (see FIG. 3). The work information is registered (input, stored) in the work database 41 when the receptionist receives a contact (for example, e-mail, input form information, telephone, etc.) from the customer and accepts the work. Input of work information to the work database 41 is, for example, automatic input by an extraction function from character information such as e-mail and input form information, automatic input by a voice recognition function from voice information by hearing, and operation by a receptionist. It may be manual input or the like.

The work ID is identification information that identifies (identifies) the received work (see FIG. 3). The work ID can be a unique number according to the work. The work ID is assigned when the work information is input to the work database 41. The work ID can be assigned by the work management device 40, and may be performed by the receptionist. The assigned work ID is input to the work ID field of the newly provided work information in the work database 41.

The worker name is the name of the worker in charge of the received work (an employee number is also acceptable) (see FIG. 3). In the work management device 40, when the contact information related to the work terminal 20 of each worker, the worker information related to the work area, the work schedule, etc., and the customer information related to the location of each customer are also registered in advance, It is possible to automatically select the most suitable worker for the received work according to the worker information and the customer information. The worker who is most suitable for the work accepted by the receptionist may be selected. The worker name related to the selected worker is input in the worker name field of the newly provided work information in the work database 41.

The work target device name is the name (model number, identification information, etc.) of the work target device 10 installed at the received work site (for example, the location of the customer) (see FIG. 3). The name of the work target device can be grasped in advance by device management information about the customer's device, a telephone hearing by the receptionist, or an e-mail from the customer. The grasped work target device name is input to the work target device name field of the work information newly provided in the work database 41. The work target device name may be associated with login information (ID, password) for the work target device 10, failure details, and the like.

The save destination is information related to a location (for example, a folder) in which the result of the execution command is saved (see FIG. 3). As a result of the execution command, the information acquired when the worker performs work such as log collection can be mentioned. The storage destination is created by the work management device 40 or the receptionist (for example, automatically created or manually created by the work management device 40). By doing this, by managing the work ID and the save destination in association with each other, when the execution command (log information collection command) is executed, the save destination of the log information can be automatically specified, and what kind of work is done? It is possible to immediately extract what kind of equipment and what kind of result was obtained in.

When new work information is created in the work database 41, the work management device 40 acquires information related to the work ID, the work target device name, the worker name, and the storage destination in the new work information in the work database 41. Register (input, memorize) in. The work management device 40 generates work request information including at least information related to the work target device name and the storage destination based on the new work information in the work database 41, and the generated work request information corresponds to the work ID. It is transmitted to the worker's work terminal 20 related to the worker's name.

The database device 50 is a device that manages the device database 51 related to the work target device 10 (see FIG. 1). As the database device 50, for example, a computer device such as a server can be used. The database device 50 has an information processing function, a storage function, and a communication function. The database device 50 performs predetermined information processing by reading the stored program, loading it into the main memory, and executing the program. The database device 50 is communicably connected to the work terminal 20 via the network 60. The database device 50 stores the device database 51.

The device database 51 is a database in which device information related to each work target device 10 is organized (see FIG. 4). The device information is information associated with information related to the device name, connector shape, signal arrangement pattern, setting status, and execution command. The device name is the name of the work target device 10 (model number, identification information, etc. are also acceptable). The connector shape is information related to the connector shape of the console port 11 of the work target device 10. The signal arrangement pattern is information related to the signal arrangement pattern of the console port 11 of the work target device 10. The setting status is information related to the status to be set for the console connection such as the data transfer speed. The execution command is information related to the status setting confirmation command and the log collection command. Since the database device 50 centrally manages information related to the device name, connector shape, signal arrangement pattern, setting status, and execution command, if the work target device 10 can be specified, the worker uses the work terminal 20. Information on the work to be performed on the work target device 10 can be collectively acquired from the database device 50.

When the database device 50 receives the device information request information from the work terminal 20, the database device 50 has a connector shape and a signal arrangement pattern associated with the device name corresponding to the work target device name in the device information request information based on the device database 51. , Setting status, and the device information including the execution command (status setting confirmation command, log information collection command) are generated, and the generated device information is transmitted to the work terminal 20.

Although the work management device 40 and the database device 50 are described as independent configurations in FIG. 1, the work management device 40 and the database device 50 may be integrated into one.

Next, the operation of the console connection control system according to the first embodiment will be described with reference to the drawings. FIG. 5 is a flowchart schematically showing the operation of the console connection control system according to the first embodiment. FIG. 6 is an image diagram schematically showing an example of a wiring pattern of a console cable connecting a work terminal and a work target device in the console connection control system according to the first embodiment. FIG. 7 is an image diagram schematically showing an example of a signal arrangement pattern of the console port of the work terminal in the console connection control system according to the first embodiment and a signal arrangement pattern of the console port of the work target device. FIG. 8 is an image diagram schematically showing an example of changing the signal arrangement pattern of the console port of the working terminal in the console connection control system according to the first embodiment.

First, when new work information is created in the work database 41, the work management device 40 acquires a work ID and registers (inputs, stores) it in the new work information in the work database 41 (step A1). Here, the work ID is acquired when the receptionist receives a work request from the customer and a new work information column is created in the work database 41 in the work management device 40 by the operation of the receptionist. The management device 40 may issue and acquire a work ID, or may acquire a work ID (work ID created by the receptionist) by an input operation of the receptionist.

Next, the work management device 40 acquires the name of the work target device corresponding to the work ID and registers (inputs, stores) it in the new work information in the work database 41 (step A2). Here, the acquisition of the work target device name is performed by grasping the device management information about the customer's device in advance, the receptionist by telephone hearing, or the e-mail from the customer, and inputting the device into the work management device 40. It can be carried out. Here, the work target device name is associated with login information (ID, password) for the work target device 10.

Next, the work management device 40 acquires the worker name corresponding to the work ID and registers (inputs, stores) it in the new work information in the work database 41 (step A3). Here, the acquisition of the worker name is performed when the work management device 40 has previously registered the worker information related to the work area, work schedule, etc. of each worker, and the customer information related to the location of each customer. , The optimum worker is automatically selected based on the worker information and the customer information, or the receptionist selects the optimum worker and inputs it to the work management device 40.

Next, the work management device 40 acquires information related to the storage destination corresponding to the work ID and registers (inputs, stores) it in the new work information in the work database 41 (step A4). Here, the information related to the save destination can be acquired by creating a save destination (for example, a folder name) and inputting the information into the work management device 40. Examples of the creation of the storage destination include automatic creation by the work management device 40 and manual creation by the operation of the receptionist. As a result, in the work management device 40, the worker name, the work target device name, and the information related to the storage destination can be associated and managed for each work ID.

Next, the work management device 40 generates work request information including at least information related to the work target device name and the storage destination based on the new work information in the work database 41, and the generated work request information is used as the work ID. It is transmitted to the work terminal 20 of the worker corresponding to the worker name corresponding to (step A5). Here, the work request information includes login information (ID, password) associated with the work target device name.

Next, the control unit 24 of the work terminal 20 acquires the work request information from the work management device 40 and stores the work request information in the storage unit 23 (step A6).

Next, the control unit 24 of the work terminal 20 generates device information request information including information related to the work target device name based on the acquired work request information, and transfers the generated device information request information to the database device 50. Transmit (step A7).

Next, when the database device 50 receives the device information request information from the work terminal 20, the database device 50 has a connector shape associated with the device name corresponding to the work target device name in the device information request information based on the device database 51. Generates device information including information related to the signal arrangement pattern, setting status, and execution command (status setting confirmation command, log information collection command), and transmits the generated device information to the work terminal 20 (step A8). ..

Next, the control unit 24 of the work terminal 20 acquires the device information from the database device 50 and stores the device information in the storage unit 23 (step A9). As a result, the worker can refer to the device information from the work terminal 20, check the connector shape in the device information before work, and check the console port 21 of the work terminal 20 and the work site. A console cable 30 that can be connected to the console port 11 of the work target device 10 can be prepared.

Next, the control unit 24 of the work terminal 20 acquires information related to the wiring pattern of the console cable 30 used for connecting between the work target device 10 and the work terminal 20, and stores it in the storage unit 23. (Step A10).

Here, in the acquisition of information related to the wiring pattern, for example, when the wiring arrangement of the console cable 30 is the wiring pattern as shown in FIG. 6, that is, the pin number 1 on the work target device side is the pin on the work side terminal side. It is connected to the number 1, the pin number 2 on the work target device side is connected to the pin number 3 on the work side terminal side, the pin number 3 on the work target device side is connected to the pin number 2 on the work side terminal side, and the work target. The pin number 4 on the device side is connected to the pin number 6 on the work side terminal side, the pin number 5 on the work target device side is connected to the pin number 5 on the work side terminal side, and the pin number 6 on the work target device side works. It is connected to the pin number 4 on the side terminal side, the pin number 7 on the work target device side is connected to the pin number 8 on the work side terminal side, and the pin number 8 on the work target device side is connected to the pin number 7 on the work side terminal side. When the wiring pattern is connected and the pin number 9 on the work target device side is connected to the pin number 9 on the work side terminal side, the work terminal 20 acquires information related to the wiring pattern before work. .. The acquisition of the information related to the wiring pattern of the console cable 30 can be performed by the operator inputting the information related to the wiring pattern of the console cable 30 into the work management device 40. Further, in the database device 50, a cable database (not shown) including information related to product names and wiring patterns of various console cables is stored in advance, and an operator accesses the database device 50 using the work terminal 20. Then, the information related to the wiring pattern corresponding to the product name of the console cable 30 may be acquired.

Next, when the work is started, the control unit 24 of the work terminal 20 has information related to the signal arrangement pattern (signal arrangement pattern of the console port 11 of the work target device 10) in the device information stored in the storage unit 23, and Based on the information related to the wiring pattern, the signal arrangement pattern of the console port 21 of the work terminal 20 is set or changed so as to match the signal arrangement pattern of the console port 11 of the work target apparatus 10 (step A11).

Here, in the setting of the signal arrangement pattern of the console port 21 of the work terminal 20, the signal arrangement of the console port 11 of the work target device 10 is started from the state where the signal arrangement pattern of the console port 21 of the work terminal 20 is not set. Set to fit the pattern.

Further, in the change of the signal arrangement pattern of the console port 21 of the work terminal 20, for example, before the change, the signal arrangement pattern of the console port 11 of the work target device 10 and the signal arrangement of the console port 11 of the work target device 10 When the pattern (corresponding to the signal arrangement pattern in the device information) is the signal arrangement pattern as shown in FIG. 7, if the wiring pattern of the console cable 30 of FIG. 6 stored in advance is applied, the console of the work target device 10 is applied. The signal arrangement pattern of the port 11 is changed to the signal arrangement pattern as shown in FIG. That is, before the change, as shown in FIG. 7, the types of the signal arrangement pattern of the console port 11 of the work target device 10 are arranged in the order of CD, RXD, TXD, DTR, GND, DSR, RTS, CTS, RI, and When the types of the signal arrangement pattern of the console port 11 of the work target device 10 are arranged in the order of CD, RXD, TXD, DTR, GND, DSR, RTS, CTS, RI, the work target is applied when the wiring pattern of FIG. 6 is applied. As shown in FIG. 8, the signal arrangement pattern of the console port 11 of the device 10 is CD (no change), TXD (RXD → TXD), RXD (TXD → RXD), DSR (DTR → DSR), GND (no change), DTR. (DSR → DTR), CTS (RTS → CTS), RTS (CTS → RTS), RI (no change) are changed in this order.

Next, the control unit 24 of the work terminal 20 confirms that the work target device 10 and the work terminal 20 are correctly connected to the console (step A12). If the console is not properly connected, the control unit 24 of the work terminal 20 outputs a display or voice that guides the work target device 10 and the work terminal 20 to be connected by the console cable 30. , You can encourage the worker to connect to the console.

Next, the control unit 24 of the work terminal 20 logs in so that the data in the work target device 10 can be accessed (step A13). When it is confirmed that the work target device 10 and the work terminal 20 are correctly connected to the console, the work request information (step A5) from the work management device 40 is requested when the input of the ID and the password is requested. The login information (ID, password) included in the work request information) is automatically entered to log in.

Next, after logging in, the control unit 24 of the work terminal 20 automatically executes a command for confirming the status setting of the execution command in the device information stored in the storage unit 23, and the device information stored in the storage unit 23. The status corresponding to the work target device 10 (for example, the data communication speed) is automatically set based on the setting status in (step A14).

Here, when the work terminal 20 is connected to the work target device 10 by a console, it is necessary to set an appropriate data communication speed for each device. However, in the data communication cable described in Patent Document 2, the operator appropriately adjusts the data communication speed. Since it is necessary to perform an operation to set the data communication speed, it is not possible to eliminate the trouble of the work when connecting to the console. On the other hand, in the first embodiment, the data communication speed can be automatically set without the operator performing an operation.

Next, the control unit 24 of the work terminal 20 automatically issues a log information collection command for the execution command in the device information stored in the storage unit 23 while the status is set to correspond to the work target device 10. This is executed, and log information (for example, communication log) is collected from the work target device 10 (step A15).

Finally, the control unit 24 of the work terminal 20 stores the collected log information in the storage destination specified by the storage destination in the work request information stored in the storage unit 23 (step A16), and then ends. ..

According to the first embodiment, when the work is started, the signal arrangement pattern of the console port 21 of the work terminal 20 is set to the signal arrangement pattern of the console port 11 of the work target device 10 based on the information acquired before the start of the work. Since it can be automatically changed to correspond to, it is possible to realize an appropriate console connection without preparing various types of console cables. Therefore, it is not necessary to select an appropriate console cable from a large number of console cables, which can contribute to greatly reducing the work and effort when connecting to the console.

Further, according to the first embodiment, since the console cable 30 can be selected in advance based on the information acquired before the start of the work, it is necessary for the worker to bring various types of console cables when moving to the work site. It disappears. Further, according to the first embodiment, when the work is started, an appropriate data communication speed can be automatically set based on the information acquired before the work is started, so that the work has to be troubled when connecting to the console. Can contribute to the elimination of.

[Embodiment 2]
The console connection control system according to the second embodiment will be described with reference to the drawings. FIG. 9 is a block diagram schematically showing the configuration of the console connection control system according to the second embodiment. FIG. 10 is a flowchart schematically showing the operation of the control unit of the work terminal in the console connection control system according to the second embodiment.

The console connection control system 1 is a system that controls the console connection between the work target device 10 and the work terminal 20 connected via the console cable 30 (see FIG. 9). The console connection control system 1 includes a work terminal 20, a work management device 40, a database device 50, and a network 60.

Here, the work target device 10 is an electronic device to be worked. The console cable 30 is a communication cable that connects the work target device 10 and the work terminal 20 to the console.

The work terminal 20 has a console port 21 communicably connected to the work target device 10 via a console cable 30, a communication unit 22 communicably connected to the work management device 40 and the database device 50, and a console port. A control unit 24 that controls the 21 and the communication unit 22 and performs predetermined information processing is provided.

The work management device 40 is a device that provides work request information including information related to the work target device name corresponding to the work target device to the work terminal 20. The database device 50 is a device that provides device information including information related to a connector shape and a signal arrangement pattern corresponding to a work target device name.

The control unit 24 acquires work request information including information related to the work target device name corresponding to the work target device 10 from the work management device 40 (step B1 in FIG. 10). The control unit 24 acquires device information including information related to the connector shape and signal arrangement pattern corresponding to the work target device name from the database device 50 (step B2 in FIG. 10). The control unit 24 acquires information related to the wiring pattern of the console cable 30 corresponding to the connector shape (step B3 in FIG. 10). The control unit 24 sets the signal arrangement pattern of the console port 21 of the work terminal 20 so as to match the signal arrangement pattern of the console port 11 of the work target device 10 based on the information related to the signal arrangement pattern and the wiring pattern. Or change (step B4 in FIG. 10).

According to the second embodiment, based on the acquired signal arrangement pattern and information related to the wiring pattern, the signal of the console port 21 of the work terminal 20 is matched so as to match the signal arrangement pattern of the console port 11 of the work target device 10. Since the arrangement pattern can be set or changed, it is possible to realize an appropriate console connection without preparing various types of console cables, which contributes to eliminating the labor of work when connecting to the console. can do.

The work terminal, work management device, and database device according to the first and second embodiments can be configured by so-called hardware resources (information processing device, computer), and have the configuration exemplified in FIG. Can be used. For example, the hardware resource 100 includes a processor 101, a memory 102, a network interface 103, and the like, which are connected to each other by an internal bus 104.

The configuration shown in FIG. 11 is not intended to limit the hardware configuration of the hardware resource 100. The hardware resource 100 may include hardware (for example, an input / output interface) (not shown). Alternatively, the number of units such as the processor 101 included in the device is not limited to the example of FIG. 11, and for example, a plurality of processors 101 may be included in the hardware resource 100. For the processor 101, for example, a CPU (Central Processing Unit), an MPU (Micro Processor Unit), a GPU (Graphics Processing Unit), or the like can be used.

For the memory 102, for example, a RAM (Random Access Memory), a ROM (Read Only Memory), an HDD (Hard Disk Drive), an SSD (Solid State Drive), or the like can be used.

For the network interface 103, for example, a LAN (Local Area Network) card, a network adapter, a network interface card, or the like can be used.

The function of the hardware resource 100 is realized by the above-mentioned processing module. The processing module is realized, for example, by the processor 101 executing a program stored in the memory 102. In addition, the program can be downloaded via a network or updated using a storage medium in which the program is stored. Further, the processing module may be realized by a semiconductor chip. That is, the function performed by the processing module may be realized by executing the software on some hardware.

Some or all of the above embodiments may also be described, but not limited to:

[Appendix 1]
A console port that is communicably connected to the work target device via a console cable,
A communication unit that is communicably connected to the work management device and database device,
A control unit that controls the console port and the communication unit and performs predetermined information processing,
It is a work terminal equipped with
The control unit
Processing to acquire work request information including information related to the work target device name corresponding to the work target device from the work management device, and
Processing to acquire device information including information related to the connector shape and signal arrangement pattern corresponding to the work target device name from the database device, and
The process of acquiring information related to the wiring pattern of the console cable corresponding to the connector shape, and
Based on the signal arrangement pattern and the information related to the wiring pattern, the signal arrangement pattern of the console port of the work terminal is set or changed so as to match the signal arrangement pattern of the console port of the work target device. Processing and
Is configured to do,
Work terminal.
[Appendix 2]
The control unit receives device information request information including information related to the work target device name based on the work request information between the process of acquiring the work request information and the process of acquiring the device information. It is configured to generate and send it to the database device.
The database device includes a device database in which at least device information associated with information related to a device name, a connector shape, and a signal arrangement pattern is organized, and when the device information request information is received, the device database and the device database are described. It is configured to generate the device information and transmit it to the work terminal based on the name of the work target device in the device information request information.
The work terminal described in Appendix 1.
[Appendix 3]
The work request information further includes login information corresponding to the work target device.
The control unit further
After the process of setting or changing the signal arrangement pattern of the console port of the work terminal, the process of confirming that the work target device and the work terminal are correctly connected to the console by the console cable. ,
When it is confirmed that the console connection is correct, the process of logging in so that the data in the work target device can be accessed based on the login information, and
Is configured to do,
The work terminal according to Appendix 1 or 2.
[Appendix 4]
The device information further includes a status setting confirmation command corresponding to the work target device name and information related to the setting status.
Further, after the process of setting or changing the signal arrangement pattern of the console port of the work terminal, the control unit executes the status setting confirmation command to the work target device based on the setting status. It is configured to perform the process of setting the corresponding status,
The work terminal according to any one of Supplementary note 1 to 3.
[Appendix 5]
The setting status is a status related to the data communication speed.
The work terminal described in Appendix 4.
[Appendix 6]
The device information further includes information related to a log information collection command corresponding to the work target device name.
The work request information further includes information related to a storage destination corresponding to the work target device.
The control unit further
After the process of setting or changing the signal arrangement pattern of the console port of the work terminal, the process of executing the log information collection command and collecting log information from the work target device, and
The process of saving the collected log information in the save destination specified in the save destination, and
Is configured to do,
The work terminal according to any one of Supplementary Provisions 1 to 5.
[Appendix 7]
The work management device includes a work database that organizes work information associated with at least information related to a work target device name and a worker name, and generates the work request information based on the work database for the work. It is configured to send to the terminal,
The work terminal according to any one of Supplementary note 1 to 6.
[Appendix 8]
The work terminal according to any one of Supplementary Notes 1 to 7 and the work terminal.
With the work management device
With the database device
To prepare
Console connection control system.
[Appendix 9]
The work terminal and the work target device are provided with a console port that is communicably connected to the work target device via a console cable, and the work terminal that is communicably connected to the work management device and the database device is used. A console connection control method that controls the console connection between and
A step of acquiring work request information including information related to the work target device name corresponding to the work target device from the work management device, and
A step of acquiring device information including information related to a connector shape and a signal arrangement pattern corresponding to the work target device name from the database device, and
A step of acquiring information related to the wiring pattern of the console cable corresponding to the connector shape, and
Based on the signal arrangement pattern and the information related to the wiring pattern, the signal arrangement pattern of the console port of the work terminal is set or changed so as to match the signal arrangement pattern of the console port of the work target device. Steps and
including,
Console connection control method.
[Appendix 10]
It is a program that has a console port that is communicably connected to the work target device via a console cable, and causes a work terminal that is communicably connected to the work management device and the database device to execute a predetermined process.
Processing to acquire work request information including information related to the work target device name corresponding to the work target device from the work management device, and
Processing to acquire device information including information related to the connector shape and signal arrangement pattern corresponding to the work target device name from the database device, and
The process of acquiring information related to the wiring pattern of the console cable corresponding to the connector shape, and
Based on the signal arrangement pattern and the information related to the wiring pattern, the signal arrangement pattern of the console port of the work terminal is set or changed so as to match the signal arrangement pattern of the console port of the work target device. Processing and
To execute,
program.

The disclosures of the above patent documents shall be renormalized and described in this document, and may be used as the basis or a part of the present invention as necessary. Within the scope of the entire disclosure of the present invention (including the scope of claims and drawings), the embodiments or examples can be changed or adjusted based on the basic technical idea thereof. Further, various combinations or selections (necessary) of various disclosure elements (including each element of each claim, each element of each embodiment or embodiment, each element of each drawing, etc.) within the framework of all disclosure of the present invention. (Not selected) is possible. That is, it goes without saying that the present invention includes all disclosures including claims and drawings, and various modifications and modifications that can be made by those skilled in the art in accordance with the technical idea. In addition, regarding the numerical values and numerical ranges described in the present application, it is considered that arbitrary intermediate values, lower numerical values, and small ranges are described even if they are not specified. Further, each of the disclosed matters of the above-cited documents may be used in combination with the matters described in this document in part or in whole as a part of the disclosure of the present invention, if necessary, in accordance with the purpose of the present invention. It is considered to be included in (belonging to) the matters disclosed in the present application.

1 Console connection control system 10 Work target device 11 Console port 20 Work terminal 21 Console port 22 Communication unit 23 Storage unit 24 Control unit 25 Input unit 26 Display unit 30 Console cable 31 1st connector 32 2nd connector 40 Work management device 41 Working database 50 Database equipment 51 Equipment database 60 Network 100 Hardware resources 101 Processor 102 Memory 103 Network interface 104 Internal bus

Claims (10)

A console port that is communicably connected to the work target device via a console cable,
A communication unit that is communicably connected to the work management device and database device,
A control unit that controls the console port and the communication unit and performs predetermined information processing,
It is a work terminal equipped with
The control unit
Processing to acquire work request information including information related to the work target device name corresponding to the work target device from the work management device, and
Processing to acquire device information including information related to the connector shape and signal arrangement pattern corresponding to the work target device name from the database device, and
The process of acquiring information related to the wiring pattern of the console cable corresponding to the connector shape, and
Based on the signal arrangement pattern and the information related to the wiring pattern, the signal arrangement pattern of the console port of the work terminal is set or changed so as to match the signal arrangement pattern of the console port of the work target device. Processing and
Is configured to do,
Work terminal. The control unit receives device information request information including information related to the work target device name based on the work request information between the process of acquiring the work request information and the process of acquiring the device information. It is configured to generate and send it to the database device.
The database device includes a device database in which at least device information associated with information related to a device name, a connector shape, and a signal arrangement pattern is organized, and when the device information request information is received, the device database and the device database are described. It is configured to generate the device information and transmit it to the work terminal based on the name of the work target device in the device information request information.
The work terminal according to claim 1. The work request information further includes login information corresponding to the work target device.
The control unit further
After the process of setting or changing the signal arrangement pattern of the console port of the work terminal, the process of confirming that the work target device and the work terminal are correctly connected to the console by the console cable. ,
When it is confirmed that the console connection is correct, the process of logging in so that the data in the work target device can be accessed based on the login information, and
Is configured to do,
The work terminal according to claim 1 or 2. The device information further includes a status setting confirmation command corresponding to the work target device name and information related to the setting status.
Further, after the process of setting or changing the signal arrangement pattern of the console port of the work terminal, the control unit executes the status setting confirmation command to the work target device based on the setting status. It is configured to perform the process of setting the corresponding status,
The work terminal according to any one of claims 1 to 3. The setting status is a status related to the data communication speed.
The work terminal according to claim 4. The device information further includes information related to a log information collection command corresponding to the work target device name.
The work request information further includes information related to a storage destination corresponding to the work target device.
The control unit further
After the process of setting or changing the signal arrangement pattern of the console port of the work terminal, the process of executing the log information collection command and collecting log information from the work target device, and
The process of saving the collected log information in the save destination specified in the save destination, and
Is configured to do,
The work terminal according to any one of claims 1 to 5. The work management device includes a work database that organizes work information associated with at least information related to a work target device name and a worker name, and generates the work request information based on the work database for the work. It is configured to send to the terminal,
The work terminal according to any one of claims 1 to 6. The work terminal according to any one of claims 1 to 7.
With the work management device
With the database device
To prepare
Console connection control system. The work terminal and the work target device are provided with a console port that is communicably connected to the work target device via a console cable, and the work terminal that is communicably connected to the work management device and the database device is used. A console connection control method that controls the console connection between and
A step of acquiring work request information including information related to the work target device name corresponding to the work target device from the work management device, and
A step of acquiring device information including information related to a connector shape and a signal arrangement pattern corresponding to the work target device name from the database device, and
A step of acquiring information related to the wiring pattern of the console cable corresponding to the connector shape, and
Based on the signal arrangement pattern and the information related to the wiring pattern, the signal arrangement pattern of the console port of the work terminal is set or changed so as to match the signal arrangement pattern of the console port of the work target device. Steps and
including,
Console connection control method. It is a program that has a console port that is communicably connected to the work target device via a console cable, and causes a work terminal that is communicably connected to the work management device and the database device to execute a predetermined process.
Processing to acquire work request information including information related to the work target device name corresponding to the work target device from the work management device, and
Processing to acquire device information including information related to the connector shape and signal arrangement pattern corresponding to the work target device name from the database device, and
The process of acquiring information related to the wiring pattern of the console cable corresponding to the connector shape, and
Based on the signal arrangement pattern and the information related to the wiring pattern, the signal arrangement pattern of the console port of the work terminal is set or changed so as to match the signal arrangement pattern of the console port of the work target device. Processing and
To execute,
program.

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