JP6896213B2 - Business management equipment, business management methods, and programs - Google Patents

Description

The present invention relates to a business management device, a business management method, and a program.

For example, in Patent Document 1, a specific degree indicating the degree to which the cause of failure of the device can be specified, a skill value indicating the skill of a maintenance worker, and a difficulty level indicating the difficulty of repairing the cause of failure are predetermined. Information processing devices that select maintenance personnel for the equipment by applying to the rules are disclosed.
Further, Patent Document 2 has a maintenance information providing system that determines the skill level of a maintenance worker and distributes the information of the maintenance manual that matches the skill level, and the maintenance worker distributes the information of the maintenance manual. A maintenance support system to be displayed on the display unit of a maintenance base terminal or the like in possession is disclosed.
Further, Patent Document 3 discloses a project collective management system that reflects the planned project information to the project information management device and the employee work information management device when the value such as the overtime limit value is not exceeded. There is.

Patent Document 4 discloses an arrangement processing method in which only information on working hours including maximum overtime hours or information on working hours not including overtime hours is set as a working schedule. ing.
Further, Patent Document 5 discloses a work performance management system that displays data values such as an overtime work hour meter, the number of vacations, and total working hours.

JP 2016-045840 JP-A-2007-0347112 JP-A-2007-004688 JP 2016-157423 JP-A-2009-048572

Provide a business management device that can allocate work while considering overtime hours.

The business management device according to the present invention refers to the overtime record acquisition unit that acquires the actual value of overtime hours in a predetermined period and the schedule database in which the business schedule is registered, and the business that has not been performed for the predetermined period. The first overtime hour estimation unit that estimates the overtime hours required for the above, the second overtime hour estimation unit that estimates the overtime hours for newly allocated work in a predetermined period, and the actual results acquired by the overtime record acquisition unit. Based on the value, the overtime hours estimated by the first overtime hours estimation unit, and the overtime hours estimated by the second overtime hours estimation unit, the validity of the allocation is determined with respect to the newly allocated work. It has an allocation evaluation unit for evaluation.

Further, the business management device according to the present invention has not been implemented for a predetermined period by referring to the overtime record acquisition unit that acquires the actual value of overtime hours in a predetermined period and the schedule database in which the business schedule is registered. A first overtime hour estimation unit that estimates the overtime hours required for the work of the above, and a second overtime hour estimation unit that estimates the overtime hours for the changed work when the work schedule is changed in a predetermined period. Based on the actual value acquired by the overtime record acquisition unit, the overtime hours estimated by the first overtime time estimation unit, and the overtime hours estimated by the second overtime time estimation unit. It has an allocation evaluation department that evaluates the validity of schedule changes for the work to be changed.

Preferably, it further has a person in charge determination unit that determines a person in charge of newly assigned work based on the evaluation result by the allocation evaluation unit.

Preferably, it further has a warning output unit that outputs a warning for an operation of business allocation or an operation of changing a business schedule based on the evaluation result by the allocation evaluation unit.

Preferably, the allocation evaluation unit is estimated by the actual value acquired by the overtime record acquisition unit, the overtime hours estimated by the first overtime time estimation unit, and the second overtime time estimation unit. The validity is evaluated based on the overtime hours, the skills of each person in charge, and the experience of the same work of each person in charge.

Preferably, on the display screen of the business schedule registered in the schedule database, the actual value of the overtime hours acquired by the overtime record acquisition unit and the overtime hours estimated by the first overtime time estimation unit. Further, it has a display control unit that performs color-coded display based on the above.

Preferably, the second overtime time estimation unit estimates the overtime hours based on the standard required time preset for each type of work.

Preferably, the overtime management period for managing overtime hours is divided into a plurality of periods, and an evaluation reference value is set for each of the divided periods. The actual value of overtime hours is acquired, the first overtime hours estimation unit estimates the overtime hours required for unexecuted work for each divided period, and the second overtime hours estimation unit is divided. The overtime hours are estimated for the work newly allocated in each period, and the allocation evaluation unit evaluates the validity based on the evaluation reference value set in each divided period.

Preferably, the allocation evaluation unit re-evaluates the validity when the assigned business schedule is changed or deleted from the schedule database, and the display control unit re-evaluates the re-evaluated validity. The color-coded display is updated accordingly.

Preferably, the standard value correction unit that corrects the standard required time set for each type of work based on the actual value required for each work is further provided, and the second overtime time estimation unit is the standard. Estimate overtime hours based on the standard required time corrected by the value correction unit.

Further, the business management method according to the present invention is determined by referring to the overtime record acquisition step in which the computer acquires the actual value of overtime hours in a predetermined period and the schedule database in which the computer registers the business schedule. The first overtime time estimation step for estimating the overtime hours required for unexecuted work and the second overtime time estimation step for estimating the overtime hours for the work newly allocated by the computer in a predetermined period. , The computer is based on the actual value acquired by the overtime record acquisition step, the overtime hours estimated by the first overtime hour estimation step, and the overtime hours estimated by the second overtime hour estimation step. Therefore, it has an allocation evaluation step for evaluating the validity of the allocation for the newly allocated work.

In addition, the program according to the present invention refers to the overtime record acquisition step for acquiring the actual value of overtime hours in a predetermined period and the schedule database in which the work schedule is registered, and the work that has not been performed for the predetermined period. The first overtime time estimation step for estimating the overtime hours required for the above, the second overtime time estimation step for estimating the overtime hours for the changed work when the work schedule is changed in a predetermined period, and the above. The above-mentioned change is made based on the actual value acquired by the overtime performance acquisition step, the overtime hours estimated by the first overtime time estimation step, and the overtime hours estimated by the second overtime time estimation step. Have the computer perform an assignment evaluation step to evaluate the adequacy of the schedule change for the work to be done.

Work can be assigned while considering overtime hours.

It is a figure which illustrates the whole structure of the business consignment system 1. It is a figure which illustrates the hardware configuration of the business management apparatus 2. It is a figure which illustrates the functional structure of the business management apparatus 2. (A) exemplifies a table of evaluation reference values set for the entire overtime management period, and (B) exemplifies a table of evaluation reference values set for the division period. It is a flowchart explaining the new allocation process (S10) by a business management apparatus 2. It is a flowchart explaining the schedule change process (S20) by the business management apparatus 2. It is a figure which illustrates the work schedule list display screen. It is a figure which illustrates the screen which displays the reception data of the work request in a list. It is a figure which exemplifies the overtime hours in the overtime management period.

(Background and overview)
As a criterion for allocating work such as maintenance work to workers, the most suitable workers are assigned based on the availability of workers, work experience, and qualifications. Furthermore, overtime work must be allocated while checking the overtime hours (overtime hours) of each worker so as not to violate the labor-management agreement.
However, in order to check the overtime hours of each worker, the person in charge of assignment had to ask the manager or worker directly, and it was not possible to check immediately, so it took time to coordinate the schedule with the customer. ..

Therefore, in the business consignment system 1 of the present embodiment, it is easy to grasp the overtime hours of the workers in the new allocation of the business, and the overtime hours excess due to the allocation of the business is suppressed. More specifically, in the business consignment system 1, the actual value of overtime hours in a predetermined period, the overtime hours required for the allocated and unexecuted work, and the overtime hours required for the newly allocated work are based on three. Then, grasp the overtime hours of the workers and allocate the work such as maintenance work.

(Embodiment)
FIG. 1 is a diagram illustrating the overall configuration of the business consignment system 1.
As illustrated in FIG. 1, the business consignment system 1 includes a business management device 2, a employment management device 7, a client terminal 8, and a router 902, and is connected to each other via a local area network (LAN) 900. ing.
The business management device 2 is a computer terminal. The business management device 2 of this example is a server device 2 and provides a business management service to the client terminal 8.
The employment management device 7 is a computer terminal and manages employment information of workers (persons in charge of business). The employment information includes, for example, the date and time of attendance, the date and time of leaving work, and the overtime hours.
The client terminal 8 is a personal computer such as a notebook computer. A scanner 800 is connected to the client terminal 8 of this example, and a business request printed on a paper medium can be input. In this example, the user who assigns the work operates the client terminal 8 to log in to the business management device 2.

The business management device 2 of this example manages the work schedule of each worker, and when an electronic file (reception data) containing business request information is received by Internet communication such as e-mail, the received reception data Assign the work (business) defined in to the worker and update the work schedule. In addition, the business management device 2 of this example acquires the actual value of overtime hours (overtime hours) of each worker from the employment management device 7, and the acquired actual value of overtime hours and the allocated and unimplemented value. The validity of the work allocation is evaluated based on the overtime hours (estimated value) and the overtime hours (estimated value) required for the newly allocated work.

FIG. 2 is a diagram illustrating a hardware configuration of the business management device 2. The hardware configuration of the employment management device 7 is the same as that of the business management device 2 of FIG.
As illustrated in FIG. 2, the business management device 2 includes a CPU 200, a memory 202, an HDD 204, a network interface 206 (network IF206), a display device 208, and an input device 210, and these configurations are configured via the bus 212. Are connected to each other.
The CPU 200 is, for example, a central arithmetic unit.
The memory 202 is, for example, a volatile memory and functions as a main storage device.
The HDD 204 is, for example, a hard disk drive device, and as a non-volatile recording device, a computer program (for example, the business management program 22 in FIG. 3) and other data files (for example, the management table in FIG. 4 and the work of each worker). Store schedule etc.).
The network IF206 is an interface for communicating by wire or wirelessly.
The display device 208 is, for example, a liquid crystal display.
The input device 210 is, for example, a keyboard and a mouse.

FIG. 3 is a diagram illustrating the functional configuration of the business management device 2.
As illustrated in FIG. 3, the business management program 22 is installed in the business management device 2 of this example, and the business information storage unit 260 is configured. The business management program 22 is stored in a recording medium such as a CD-ROM, and is installed in the business management device 2 via the recording medium.
The business management program 22 includes a business reception unit 220, an overtime record acquisition unit 222, a first overtime time estimation unit 224, a second overtime time estimation unit 226, an allocation evaluation unit 228, an automatic allocation unit 230, a manual allocation unit 232, and a schedule change. It has a unit 234, a warning output unit 236, a display control unit 238, and a standard value correction unit 240.
A part or all of the business management program 22 may be realized by hardware such as an ASIC, or may be realized by borrowing a part of the functions of the OS (Operating System).

In the business management program 22, the business reception unit 220 receives a business request. The business reception unit 220 of this example receives an electronic file containing detailed information of the business request (contents of business, desired date and time of work, work place, etc.) by e-mail. Further, the business reception unit 220 may receive the electronic file of the business request document generated by the scanner 800 from the client terminal 8.

The overtime record acquisition unit 222 acquires the actual value of overtime hours in a predetermined period. Here, the predetermined period is a period for evaluating the limit of overtime work. For example, the overtime management period for managing overtime hours (for example, January) and the overtime management period are divided into a plurality of periods. It is a division period (for example, one week). The overtime management period has a starting date defined for each business establishment. For example, one month from the starting date is the overtime management period.
The overtime record acquisition unit 222 of this example acquires the actual value of the overtime hours in the overtime management period and the actual value of the overtime hours in the split period for each worker from the employment management device 7.

The first overtime time estimation unit 224 refers to the schedule database in which the work schedule is registered, and estimates the overtime hours required for the unexecuted work for a predetermined period. The first overtime time estimation unit 224 of this example is the work assigned to the worker with respect to the overtime management period and the division period based on the work schedule stored in the business information storage unit 260, and has not been performed (work). Calculate the estimated value of overtime hours required for the work (before completion). The first overtime hour estimation unit 224 calculates, for example, an estimated value of overtime hours by adding the overtime hours of each worker's work schedule for each overtime management period and each division period.

The second overtime time estimation unit 226 estimates the overtime hours for the work newly allocated in the predetermined period. For example, the second overtime time estimation unit 226 estimates the overtime hours required for the newly allocated work based on the standard required time preset for each type of work. The second overtime time estimation unit 226 of this example is a new work received by the business reception unit 220 and is not assigned to any worker (that is, by the automatic allocation unit 230 or the manual allocation unit 232). For the newly assigned work), the estimated value of overtime hours is calculated based on the standard work time corresponding to this work content and the desired work start date and time.

In addition, the second overtime time estimation unit 226 estimates the overtime hours for the changed work when the work schedule is changed in a predetermined period. In the second overtime time estimation unit 226 of this example, when the assigned work schedule is deleted in the overtime management period or the split period by the schedule change unit 234, the decrease in overtime hours due to the deletion of the work schedule Is calculated. Further, in the second overtime time estimation unit 226 of this example, the schedule change unit 234 changes the desired work start date and time or the person in charge of the work for the assigned work in the overtime management period or the division period. If there is, calculate the increase / decrease in overtime hours of each worker due to the change of work schedule.

The allocation evaluation unit 228 is based on the actual value acquired by the overtime record acquisition unit 222, the overtime hours estimated by the first overtime hour estimation unit 224, and the overtime hours estimated by the second overtime hour estimation unit 226. Then, evaluate the validity of the allocation for the newly allocated work. More specifically, the allocation evaluation unit 228 is estimated by the actual value acquired by the overtime performance acquisition unit 222, the overtime hours estimated by the first overtime time estimation unit 224, and the second overtime time estimation unit 226. Evaluate the adequacy of new work assignments based on the overtime hours, the skills of each worker, and the experience of each worker in the same work. The allocation evaluation unit 228 of this example has, for each worker, an actual value acquired by the overtime record acquisition unit 222, an estimated value of overtime hours calculated by the first overtime hour estimation unit 224, and a second overtime hour estimation. The estimated value of overtime hours calculated by Part 226 is added up for each overtime management period and each division period, and the total value for each overtime management period and the total value for each division period and the preset evaluation standard The values (described later with reference to FIG. 4) are compared with each other, and the appropriateness of the allocation is determined based on the comparison result, the skill of each worker, and whether or not each worker has the same work experience.
Similarly, when the work schedule is changed by the schedule change unit 234, the allocation evaluation unit 228 includes the actual value acquired by the overtime record acquisition unit 222 and the overtime hours estimated by the first overtime time estimation unit 224. , The validity of the schedule change is evaluated with respect to the work to be changed based on the overtime hours estimated by the second overtime time estimation unit 226.

The automatic allocation unit 230 determines the person in charge (worker) of the newly assigned business based on the evaluation result by the allocation evaluation unit 228 with respect to the business received by the business reception unit 220. The automatic allocation unit 230 is an example of a person in charge determination unit according to the present invention. The automatic allocation unit 230 of this example is the total value of overtime hours in the overtime management period or the division period including the implementation date of the work to be allocated among the workers judged by the allocation evaluation unit 228 to be equal to or less than the evaluation standard value. Is assigned a new work to the smallest worker, and this work schedule is additionally registered in the business information storage unit 260. In addition, the automatic allocation unit 230 of this example prohibits the automatic allocation of new work to the worker who is determined by the allocation evaluation unit 228 that the total value of the overtime management period exceeds the evaluation reference value of the warning.

The manual allocation unit 232 determines the person in charge of the business according to the operation of the user with respect to the business received by the business reception unit 220. The manual allocation unit 232 of this example allocates the newly received work to the worker according to the operation of the user, and additionally registers this work schedule in the business information storage unit 260.

The schedule change unit 234 changes the work schedule registered in the business information storage unit 260 according to the operation of the user. Changes to the work schedule include deleting the work schedule, changing the work start date and time, and changing the person in charge of work.

The warning output unit 236 outputs a warning to the operation of assigning a business or changing the business schedule based on the evaluation result by the allocation evaluation unit 228. The warning output unit 236 of this example displays a "warning" when the total value of the overtime hours of the worker exceeds 45 hours when the work is assigned to the worker by the manual allocation unit 232, and the total value is If it is 45 hours or less and exceeds 30 hours, "Caution" is displayed.
The output of the warning is not limited to the warning display, and may be a warning by sound, blinking of a lamp, or the like.

The display control unit 238 displays a color-coded display on the business schedule display screen based on the actual value of the overtime hours acquired by the overtime record acquisition unit 222 and the overtime hours estimated by the first overtime time estimation unit 224. Do. For example, the display control unit 238 displays the name of each worker, the overtime hours of each worker, or the work schedule of each worker on the work schedule display screen. Is displayed in different colors depending on whether or not is less than or equal to the evaluation reference value. The display control unit 238 of this example displays the overtime hours of each worker (the actual value of the overtime hours acquired by the overtime record acquisition unit 222 and the first overtime hours estimation) on the list display screen of the work schedules of a plurality of workers. The color of the character string representing the overtime hours is changed depending on whether or not the total value with the overtime hours estimated by the part 224 exceeds the evaluation reference value (30 hours, 45 hours and 60 hours).

The standard value correction unit 240 corrects the standard required time set for each type of work based on the actual value required for each work. For example, the standard value correction unit 240 aggregates the time (actual value) required for each work for each work content, and sets the average value, the median value, or the mode value as the standard required time.

FIG. 4A exemplifies a table of evaluation reference values set for the entire overtime management period, and FIG. 4B exemplifies a table of evaluation reference values set for the division period.
As illustrated in FIG. 4 (A), the warning type (“caution” or “warning”), the display method (“color change” or “blinking”), and the warning type (“caution” or “warning”) are associated with the evaluation reference value of the overtime management period. Whether or not automatic allocation by the automatic allocation unit 230 is possible (“target” or “non-target”) is set. For example, when trying to manually assign work to a worker whose overtime hours in the overtime management period is 50 hours, a "warning" is displayed, and the overtime hours of this worker is 30 hours or less. , And, it is displayed in a different color from the case where the overtime hours are 45 hours or less. Further, when an attempt is made to automatically allocate work to a worker whose overtime hours in the overtime management period is 50 hours, the allocation is not permitted.

As illustrated in FIG. 4B, evaluation reference values are set for the division period in which the overtime management period is divided into a plurality of parts. In this example, the overtime management period is one month, and the split period is a weekly split period. For example, the evaluation reference value for the first week is 10 hours, and if the overtime hours of any worker exceeds 10 hours in the first week of the overtime management period, the warning output unit 236 outputs a warning. The display control unit 238 changes the color of the character string indicating the overtime hours.
In this way, by setting and evaluating evaluation reference values for each of the division periods, it can be expected that overtime hours will be leveled over the entire overtime management period.

FIG. 5 is a flowchart illustrating a new allocation process (S10) by the business management device 2. In this flowchart, a case where the validity is evaluated and a warning is displayed for the entire overtime management period will be described as a specific example, but the same applies to the case where the division period is targeted.
As illustrated in FIG. 5, in step 100 (S100), the business reception unit 220 (FIG. 3) of the business management device 2 reads out the work schedule of each worker from the business information storage unit 260.
In step 105 (S105), the overtime record acquisition unit 222 acquires the employment information of each worker from the employment management device 7, and calculates the overtime hours (actual value) of each worker for the overtime management period.

In step 110 (S110), the first overtime time estimation unit 224 determines the overtime hours (estimated value) for the unexecuted work assigned to each worker based on the work schedule read by the work reception unit 220. Is calculated.
In step 115 (S115), the display control unit 238 displays a list of work schedules of each worker as illustrated in FIG. The overtime hours of each worker displayed at that time is the total of overtime hours (actual value) and overtime hours (estimated value), and is displayed in a color according to whether or not this total is less than or equal to the evaluation standard value. Will be done. In addition, in the work schedule list display, the skill of the worker (“skill Point” in the figure), the presence or absence of experience of the same type of work (“same device” and “same customer”), overtime hours, etc. are displayed. It is sorted by the value of the validity evaluation value (“comprehensive evaluation”) evaluated by these factors.

In step 120 (S120), the business reception unit 220 displays a list of reception data illustrated in FIG. 8 and selects reception data for newly assigned work according to the user's operation. The reception data includes a "desired date and time" indicating the start date and time of the work and an "address" indicating the work place.
The second overtime time estimation unit 226 identifies the work content from the reception data selected by the business reception unit 220, specifies the standard required time corresponding to the specified work content, and sets the specified standard required time. , Calculate the overtime hours (estimated value) required for the new allocation work based on the work start date and time.

In step 125 (S125), the allocation evaluation unit 228 determines the overtime hours (actual value) acquired by the overtime record acquisition unit 222 and the first overtime work for the workers who satisfy the conditions from the viewpoint of work skills and the results of the same work. The overtime hours (estimated value) calculated by the time estimation unit 224 and the overtime hours (estimated value) calculated by the second overtime time estimation unit 226 are added up, and the total value and the evaluation reference value (attention level: 30 hours) and compare.
When the total value of overtime hours of any worker is equal to or less than the evaluation standard value of 30 hours, the business management program 22 shifts to the processing of S130, and the total value of all workers is 30 hours. If it exceeds, the process proceeds to S140.

In step 130 (S130), the automatic allocation unit 230 selects the worker with the smallest total value from the workers whose total value of overtime hours is 30 hours or less, and allocates the work to the selected worker. ..

In step 135 (S135), the automatic allocation unit 230 additionally registers the work schedule in the business information storage unit 260 with respect to the work of new allocation.

In step 140 (S140), the allocation evaluation unit 228 includes the overtime hours (actual value) acquired by the overtime record acquisition unit 222, the overtime hours (estimated value) calculated by the first overtime hour estimation unit 224, and the first. 2 The total value of the overtime hours (estimated value) calculated by the overtime hours estimation unit 226 and the evaluation reference value (warning level: 45 hours) are compared.
When the total value of overtime hours of any worker is equal to or less than the evaluation standard value of 45 hours, the business management program 22 shifts to the processing of S145, and the total value of all workers is 45 hours. If it exceeds, the process proceeds to S150.

In step 145 (S145), the warning output unit 236 causes the client terminal 8 to display a caution display. The business management program 22 shifts to the process of S130.
In step 150 (S150), the business management program 22 determines whether it is in the manual allocation mode or the automatic allocation mode according to the user's selection operation, and if it is in the manual allocation mode, shifts to the process of S155. , In the case of the automatic allocation mode, the process shifts to the process of S160.

In step 155 (S155), the warning output unit 236 causes the client terminal 8 to display the warning display.
The manual allocation unit 232 determines the worker to which the work is assigned according to the operation of the user, and additionally registers the work schedule in the business information storage unit 260 in S135.

In step 160 (S160), the warning output unit 236 causes the client terminal 8 to display the warning display.
The automatic allocation unit 230 cancels the allocation of work and ends the new allocation process (S10).

FIG. 6 is a flowchart illustrating the schedule change process (S20) by the business management device 2.
As illustrated in FIG. 6, in step 200 (S200), the schedule change unit 234 (FIG. 3) of the business management device 2 specifies the content of the schedule change according to the operation of the user, and temporarily changes the work schedule. To do.
In step 205 (S205), the business reception unit 220 reads the work schedule of each worker from the business information storage unit 260.

In step 210 (S210), the overtime record acquisition unit 222 acquires the employment information of each worker from the employment management device 7, and calculates the overtime hours (actual value) of each worker for the overtime management period and the division period. ..

In step 215 (S215), the first overtime time estimation unit 224 and the second overtime time estimation unit 226 have not performed work assigned to each worker based on the work schedule temporarily changed by the schedule change unit 234. Overtime hours (estimated value) are calculated for. The second overtime time estimation unit 226 estimates the overtime hours for the changed part of the work schedule, and the first overtime time estimation unit 224 estimates the overtime hours for the remaining part.
In step 220 (S220), the display control unit 238 updates the list display of the work schedule of each worker illustrated in FIG. 7 based on the temporarily changed work schedule.

In step 225 (S225), the allocation evaluation unit 228 includes the overtime hours (actual value) acquired by the overtime record acquisition unit 222, the overtime hours (estimated value) calculated by the first overtime hour estimation unit 224, and the first. 2 The overtime hours (estimated value) calculated by the overtime hours estimation unit 226 are added up, and the total value is compared with the evaluation reference value (attention level: 30 hours).
When the total value of overtime hours after the provisional schedule change is equal to or less than the evaluation reference value of 30 hours, the business management program 22 shifts to the processing of S230, and the total value after the provisional schedule change exceeds 30 hours. In this case, the process proceeds to S235.

In step 230 (S230), the schedule change unit 234 confirms the schedule change and updates the work schedule stored in the business information storage unit 260.

In step 235 (S235), the allocation evaluation unit 228 includes the overtime hours (actual value) acquired by the overtime record acquisition unit 222, the overtime hours (estimated value) calculated by the first overtime hour estimation unit 224, and the first. 2 The total value of the overtime hours (estimated value) calculated by the overtime hours estimation unit 226 and the evaluation reference value (warning level: 45 hours) are compared.
When the total value of overtime hours after the provisional schedule change is equal to or less than the evaluation reference value of 45 hours, the business management program 22 shifts to the processing of S240, and the total value after the provisional schedule change exceeds 45 hours. In this case, the process proceeds to S245.

In step 240 (S145), the warning output unit 236 displays a caution display on the client terminal 8 and shifts to the process of S230 (schedule change confirmation process).
In step 245 (S245), the warning output unit 236 displays the warning display on the client terminal 8 and shifts to the process of S230 (schedule change confirmation process).

As described above, the business management device 2 of the present embodiment includes the actual value of overtime hours, the overtime hours (estimated value) of the assigned and unexecuted work, and the overtime hours (estimated value) of the newly allocated work. Based on the above, the validity of work assignment is evaluated, and according to the evaluation result, work is automatically assigned and a warning is displayed. This makes it possible to allocate work in consideration of overtime hours.
Further, the business management device 2 of this example also evaluates the validity of the schedule change based on the actual value and the estimated value of the overtime hours when the work schedule is changed, and displays a warning according to the evaluation result. .. For example, as illustrated in FIG. 9, when the work implementation date is changed from 19th to 21st, the overtime management period (in this example, the starting date of the overtime management period is the 21st of every month) changes, so that the work May be possible. Conversely, work that could be assigned may become unassignable due to a change in the schedule.
Further, the business management device 2 not only monitors the overtime hours over the entire overtime management period, but also sets evaluation reference values for each of the divided periods and monitors the overtime hours to equalize the overtime hours. Can be expected.

2 Business management device 22 Business management program

Claims (12)

The overtime record acquisition department that acquires the actual value of overtime hours in a predetermined period,
With reference to the schedule database in which the work schedule is registered, the first overtime time estimation unit that estimates the overtime hours required for unexecuted work for a predetermined period, and
A second overtime time estimation unit that estimates overtime hours for newly assigned work in a predetermined period, and
The new overtime based on the actual value acquired by the overtime record acquisition unit, the overtime hours estimated by the first overtime time estimation unit, and the overtime hours estimated by the second overtime time estimation unit. A business management device that has an allocation evaluation unit that evaluates the validity of allocation for the business assigned to. The overtime record acquisition department that acquires the actual value of overtime hours in a predetermined period,
With reference to the schedule database in which the work schedule is registered, the first overtime time estimation unit that estimates the overtime hours required for unexecuted work for a predetermined period, and
When there is a change in the work schedule in a predetermined period, the second overtime time estimation unit that estimates the overtime hours for the changed work and the second overtime time estimation unit
The change based on the actual value acquired by the overtime record acquisition unit, the overtime hours estimated by the first overtime time estimation unit, and the overtime hours estimated by the second overtime time estimation unit. A business management device that has an allocation evaluation unit that evaluates the validity of schedule changes for the business to be performed. The business management device according to claim 1, further comprising a person in charge determination unit that determines a person in charge of a newly assigned business based on the evaluation result by the allocation evaluation unit. The business management device according to claim 1 or 2, further comprising a warning output unit that outputs a warning for an operation of business allocation or an operation of changing a business schedule based on the evaluation result by the allocation evaluation unit. The allocation evaluation unit includes the actual value acquired by the overtime performance acquisition unit, the overtime hours estimated by the first overtime time estimation unit, and the overtime hours estimated by the second overtime time estimation unit. The business management device according to claim 1, wherein the validity is evaluated based on the skill of each person in charge and the experience of the same work of each person in charge. On the display screen of the business schedule registered in the schedule database, based on the actual value of the overtime hours acquired by the overtime record acquisition unit and the overtime hours estimated by the first overtime time estimation unit. The business management device according to claim 1 or 2, further comprising a display control unit that performs color-coded display. The business management device according to claim 1 or 2, wherein the second overtime time estimation unit estimates overtime hours based on a standard required time preset for each type of business. The overtime management period for managing overtime hours is divided into multiple periods, and evaluation standard values are set for each divided period.
The overtime record acquisition department acquires the actual value of overtime hours for each divided period.
The first overtime time estimation unit estimates the overtime hours required for unexecuted work for each divided period.
The second overtime time estimation unit estimates the overtime hours for the newly allocated work in each divided period.
The business management device according to claim 1, wherein the allocation evaluation unit evaluates validity based on evaluation reference values set in each divided period. The allocation evaluation unit re-evaluates the validity when the assigned business schedule is changed or deleted from the schedule database.
The business management device according to claim 6, wherein the display control unit updates the color-coded display according to the re-evaluated validity. It also has a standard value correction unit that corrects the standard required time set for each type of work based on the actual value required for each work.
The business management device according to claim 7, wherein the second overtime time estimation unit estimates overtime hours based on the standard required time corrected by the standard value correction unit. The overtime record acquisition step in which the computer acquires the actual value of overtime hours in a predetermined period,
The first overtime time estimation step in which the computer refers to the schedule database in which the work schedule is registered and estimates the overtime hours required for the unexecuted work for a predetermined period,
A second overtime time estimation step in which the computer estimates overtime hours for newly assigned work in a predetermined period,
The computer is based on the actual value acquired by the overtime record acquisition step, the overtime hours estimated by the first overtime hour estimation step, and the overtime hours estimated by the second overtime hour estimation step. , A business management method having an allocation evaluation step for evaluating the validity of allocation for the newly allocated business. The overtime record acquisition step to acquire the actual value of overtime hours in a predetermined period, and
With reference to the schedule database in which the work schedule is registered, the first overtime time estimation step for estimating the overtime hours required for unexecuted work for a predetermined period, and
When there is a change in the work schedule in a predetermined period, the second overtime time estimation step for estimating the overtime hours for the changed work and the second overtime time estimation step
The change based on the actual value acquired by the overtime record acquisition step, the overtime hours estimated by the first overtime hour estimation step, and the overtime hours estimated by the second overtime hour estimation step. A program that causes a computer to perform an assignment evaluation step and an evaluation of the validity of a schedule change for the work to be done.

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