JP6742844B2 - Information processing device, information processing system, and program - Google Patents

Description

The present invention relates to an information processing apparatus, it relates to an information processing system, and programs.

With the spread of electronic commerce, the opportunity for users to purchase products on an EC (Electronic Commerce) site is increasing. When the user selects a product on the EC site, a large number of products are displayed together with related information, which makes it difficult for the user to determine the product to be purchased on the EC site.

Various methods have been proposed for displaying the product recommended by the EC site operator (hereinafter, recommended product) on the user's terminal so that the user can easily determine the product to be purchased on the EC site. For example, in Patent Document 1, a server that operates an EC site identifies another user who has similar tastes to the user of the terminal accessing the EC site, and based on the product purchase history of the other user, the server It has been proposed to display recommended products on the terminal.

JP, 2002-74142, A

However, in the method proposed hitherto, there are cases where a large number of recommended products exist and cases where recommended products are not appropriate, and it may be difficult for the user to select and purchase an appropriate product.

Further, with the spread of SNS (Social Network Service) and the like, it has become easy to share information such as products on an EC site among a plurality of users. Had to decide what to buy.

The present invention has been made in view of the above problems, and an object of the present invention is to purchase an appropriate product from a purchase candidate product on an EC site based on the judgments of a plurality of users.

In one proposal, an information processing apparatus that provides an electronic commerce service, including a receiving unit that receives a selection notification of a purchase candidate product from a terminal of a first user, and a plurality of receiving units designated by the first user. users send a questionnaire to a group comprising, based on the results of the questionnaires, the a specifying unit that determines whether we purchase items in the purchase candidate product, the said purchased commodity determined by the specific portion An information processing apparatus including a purchase processing unit that executes a purchase process by a first user is provided.

It is possible to purchase an appropriate product from the purchase candidate products on the EC site based on the judgments of a plurality of users.

It is a figure showing an example of composition of an information processing system concerning an embodiment. It is a figure which shows an example of the hardware constitutions of the computer which concerns on embodiment. It is a figure which shows an example of the hardware constitutions of the terminal which concerns on embodiment. It is a figure showing an example of functional composition of an EC site server concerning an embodiment. It is a figure which shows an example of the user information management table which concerns on embodiment. It is a figure which shows an example of the goods management table which concerns on embodiment. It is a figure showing an example of functional composition of a terminal concerning an embodiment. It is a figure which shows an example of the operation sequence which concerns on embodiment. It is a figure which shows an example of the operation sequence which concerns on embodiment. It is a figure which shows an example of the operation sequence which concerns on embodiment. It is a figure which shows an example of the operation flow of the EC site server which concerns on embodiment. It is a figure which shows an example of the screen display of the terminal which concerns on embodiment. It is a figure which shows an example of the screen display of the terminal which concerns on embodiment. It is a figure which shows an example of the screen display of the terminal which concerns on embodiment. It is a figure which shows an example of the screen display of the terminal which concerns on embodiment.

[Embodiment]
<System configuration>
An information processing system 1 according to the embodiment will be described with reference to FIG. The information processing system 1 includes an EC site server 10, terminals (20A, 20B, 20C, 20D), an information providing server 30, and an SNS server 40. Hereinafter, when the terminals (20A, 20B, 20C, 20D) are not distinguished, they are simply referred to as the terminal 20. The EC site server 10, the terminal 20, the information providing server 30, and the SNS server 40 are connected via the network 2. The network 2 may be composed of a wired part and a wireless part. The terminal 20 is, for example, a smartphone, a tablet terminal, a PC, or the like.

The EC site server 10 is a server used for operating the EC site, and provides the terminal 20 with the products sold at the EC site and information related thereto in response to a request from the terminal 20. When receiving an instruction to purchase a product or the like from the terminal 20, the EC site server 10 executes a product purchase process.

Upon receiving the selection notification of the purchase candidate product from the user A who is the user of the terminal 20A, the terminal 20A notifies the EC site server 10 of the selected purchase candidate product. Upon receiving the notification, the EC site server 10 identifies a user who decides a product to be actually purchased (hereinafter, a purchased product) from the purchase candidate products selected by the user A. Here, the description will proceed assuming that the user B is specified and the user B is using the terminal 20B.

The EC site server 10 notifies the terminal 20B of the purchase candidate product and the information thereof, and also displays information such as a message requesting the purchase product to be selected from the purchase candidate products on the terminal 20B.

Upon accepting the determination of the purchased product from the user B, the terminal 20B notifies the EC site server 10 of the purchased product. Upon receiving the notification, the EC site server 10 executes the purchase processing of the purchased product. Specifically, the EC site server 10 executes a payment process based on the registered credit card information of the user A, point information, or the like, and ships the product to the user A or enables the product. Perform the processing to do so. Here, the process for enabling the use is executed when the product is a content such as an electronic book, and as a result of the process, for example, the product can be downloaded.

According to the EC site server 10 according to the embodiment, the user B, who is another user, determines the product to be purchased from the purchase candidate products selected by the user A, and the purchase process is performed assuming that the user A has purchased. It becomes possible to execute. That is, it is possible to entrust other users with the determination of the product to be actually purchased from the purchase candidate products selected by the user. For example, the user sets his or her spouse, partner, or a user who has knowledge about the product as another user who decides the product, so that even when it is difficult for the user to decide the product to purchase, It becomes possible to purchase products. That is, an appropriate purchase product can be determined based on the judgments of a plurality of users.

The information providing server 30 stores information such as the number of times a keyword related to a product is searched, the number of times a web page related to a product is browsed, and the number of times information about a product is included in a tweet such as Twitter (registered trademark). It is a server. In addition, the SNS server 40 is a server that provides posting and browsing on a bulletin board (wall), a messaging service, and the like to SNS users.

The EC site server 10 may cooperate with the information providing server 30 and the SNS server 40 when another user determines a purchase product from the purchase candidate products.

Upon receiving the notification of the purchase candidate product selected by the user A, the EC site server 10 receives information indicating the trend of the purchase candidate product from the information providing server 30 (for example, the number of times a keyword is searched, the number of sales, and the sale). The terminal 20B of the user B who is the user who acquires the price, the information indicating the evaluation, the transition of these information, and the like (hereinafter, "trend information") and decides the product to purchase is notified, and the terminal 20B is notified. The information may be displayed on the screen. Accordingly, the user B can determine the product to purchase in consideration of various trends of the purchase candidate products.

When receiving the notification of the purchase candidate product selected by the user A, the EC site server 10 may cooperate with the SNS server 40 to post a questionnaire regarding the purchase candidate product on the SNS. For example, the EC site server 10 identifies a group to which the questionnaire is registered in advance, and the SNS server 40 has posted the questionnaire to the terminals (20C, 20D) of the users C and D belonging to the group. May be notified.

The EC site server 10 may generate a counting result based on the posted questionnaire answers and notify the terminal B of the user B to the terminal 20B, and the terminal 20B may display the notified counting result of the questionnaire on the screen. .. As a result, the user B can determine the product to be purchased by reflecting the opinion of the user on the SNS. If the EC site server 10 and the SNS server 40 cannot directly send and receive information, information such as a questionnaire may be sent and received via the terminal 20.

<Hardware configuration>
(1) EC Site Server, Information Providing Server, SNS Server FIG. 2 is a diagram showing an example of the hardware configuration of the EC site server 10, the information providing server 30, and the SNS server 40 according to the embodiment.

The EC site server 10, the information providing server 30, and the SNS server 40 according to the embodiment can be realized by the general-purpose computer 300 using an information processing program. In a general-purpose computer 300, a CPU (Central Processing Unit) 301, a ROM (Read Only Memory) 302, a RAM (Random Access Memory) 303, and an input/output interface 305 are interconnected by a bus B. An input/output module 306, a storage module 307, a communication module 308, and a drive 309 are connected to the input/output interface 305. The removable medium 310 may be connected via the drive 309.

The CPU 301 executes a series of processing procedures according to the program recorded in the storage module 307 such as the ROM 302 or the hard disk drive. The RAM 303 stores data of a processing process executed by the CPU 301 and processing result data as appropriate. The program or data used for the processing may be acquired from the outside via the communication module 308. The drive 309 drives the removable media 310 including various recording media (optical disks, etc.) when they are inserted. The input/output interface 305 includes a user interface for input such as a keyboard, a mouse, and a touch panel screen, and a user interface for output such as a display and a speaker. The communication module 308 performs communication processing including control of network connection.

(2) Terminal FIG. 3 is a diagram showing an example of the hardware configuration of the terminal 20 according to the embodiment. In the terminal 20, a CPU 201, a ROM 202, a RAM 203, a storage device 204, an input I/F (Interface) 205, a communication I/F 206, and a display 207 are interconnected by a bus B.

The CPU 201 reads out programs and data from the memories such as the ROM 202 and the storage device 204 onto the RAM 203, and executes processing. Thereby, the control of the terminal 20 and each function are realized. The ROM 202 is a non-volatile memory and stores various programs necessary for the CPU 201 to execute, data, and the like. The RAM 203 is realized by a DRAM (Dynamic Random Access Memory), an SRAM (Static Random Access Memory), or the like. The RAM 203 functions as a work area when various programs are realized by the CPU. The storage device 204 stores various data of the terminal 20 and also stores data acquired from the EC site server 10 or the like.

The input I/F 205 is a device that inputs various instructions to the terminal 20, and is realized by, for example, a keyboard and a mouse. The input I/F 205 may be realized by a touch-sensitive display (touch panel) integrated with the display 207. The communication I/F 207 has a function of connecting to Ethernet, WLAN, a mobile phone network, etc., and connects to the network 2.

<Functional configuration>
(1) EC Site Server The functional configuration of the EC site server 10 will be described with reference to FIG. The EC site server 10 includes a transmission/reception unit 110, a specification unit 120, an information acquisition unit 130, a display information generation unit 140, and a purchase processing unit 150. These functions are realized by reading out one or more programs stored in the ROM 302 or the like and causing the CPU 301 to execute them. The EC site server 10 also has an information storage unit 160. The information storage unit 160 has a user information management table 161 and a product management table 162. The information storage unit 160 is realized by the storage module 307, for example.

The transmission/reception unit 110 transmits/receives data to/from the terminal 20, the information providing server 30, and the SNS server 40 via the network 2.

When the specifying unit 120 receives the notification of the purchase candidate product from the terminal 20, the specifying unit 120 specifies the user who determines the purchase product from the purchase candidate products, and the terminal 20 of the specified user displays the information of the purchase candidate product. , And a message requesting the determination of the purchased product via the transmitting/receiving unit 110.

When notifying the purchase candidate product information, the identifying unit 120 determines whether or not additional information such as trend information regarding the purchase candidate product and a questionnaire result including the opinions of other users is necessary. When it is determined that the additional information is necessary, the identifying unit 120 causes the information acquisition unit 130 to acquire the additional information.

The identifying unit 120 refers to the user information management table 161, identifies the user who determines the purchased product, and determines whether additional information is necessary. Information managed by the user information management table 161 will be described later.

The information acquisition unit 130 acquires the additional information based on the instruction from the identification unit 120. Specifically, the information acquisition unit 130 acquires, from the information providing server 30, the trend information of the purchase candidate products. Further, the information acquisition unit 130 causes the SNS server 40 to deliver the questionnaire regarding the purchase candidate products based on the instruction from the specification unit 120. Here, the questionnaire is distributed to the terminal 20 of another user who is set by the user of the terminal 20. The information acquisition unit 130 acquires the result of the questionnaire from the terminal 20 that is the destination of the questionnaire. The information acquisition unit 130 may give a privilege such as points to the user of the terminal 20 who has transmitted the questionnaire response.

The display information generation unit 140 generates information to be displayed on the terminal 20. The display information generation unit 140 generates information to be displayed in a display form that allows a user who decides a purchase product to compare purchase candidate products. The display form that can be compared is, for example, that information (performance), price, etc. of each of the purchase candidate products is displayed in association with each other.

Further, the display information generation unit 140 generates information displayed as a questionnaire on the purchase candidate products on the terminal 20 and a link (for example, URL) for accessing the questionnaire. The questionnaire is also generated in a display form in which the users who are the respondents of the questionnaire can compare the purchase candidate products.

When the information acquisition unit 130 acquires the trend information of the purchase candidate product, the display information generation unit 140 analyzes the trend information and displays the analysis result of the trend information as the information to be displayed on the terminal 20 of the user who determines the purchase product. Generate information to include.

When the information acquisition unit 130 acquires the result of the questionnaire regarding the purchase candidate product, the display information generation unit 140 totals the result of the questionnaire and collects the result of the questionnaire as the information to be displayed on the terminal 20 of the user who determines the purchased product. Generate information that includes.

The purchase processing unit 150 executes a payment process related to the purchase of the product and a process of shipping the product in response to the notification of the determination of the purchased product from the terminal 20 of the user who determines the purchased product. The purchase processing unit 150 executes the payment process on the assumption that the product has been purchased by the user who has selected the purchase candidate product.

The information storage unit 160 stores product information, user information, and the like necessary for operating the EC site.

The user information management table 161 is a table that stores various kinds of information regarding users. Various information set in the user information management table 161 is set based on an instruction from the terminal 20. An example of the user information management table 161 will be described with reference to FIG. In the user information management table 161, a user identifier “user ID”, “authentication information” such as a user authentication password, “payment information” such as credit card information, and the amount of money that can be purchased on an EC site The upper limit of “purchase amount”, the “purchase item determination method” indicating the purchase item determination method, and the “determination method setting value” indicating various setting values of the purchase item determination method are stored.

In the "Purchased product determination method" column, any one of "(0) normal", "(1) authority transfer method", "(2) questionnaire method", and "(3) trend linked method" is set. To be done.

When "(0) normal" is set, the user himself/herself determines the purchased product. In the user information management table 161 of FIG. 5, “(0) normal” is set as the purchase item determination method of the user A. Therefore, when the notification of the decision of the purchased product is received from the terminal 20A of the user A, the purchase processing unit 150 executes the purchase processing.

When the “(1) authority delegation method” is set, another user determines the purchased product. In the user information management table 161 of FIG. 5, “(1) authority transfer method” is set as the purchase item determination method of the user B. For this reason, when the notification of the purchase candidate product is received from the terminal 20B of the user B, the identifying unit 120 selects the user who determines the purchase product from the user X from the determiner information set in the “setting value of the determination method”. Then, the terminal 20X of the user X is notified of the information of the purchase candidate product and the like to prompt the user to determine the purchase product. Here, the notification destination is “XXX@yy.com”, and the expiration date of the purchase decision is 3 days from the notification.

When the “(2) Questionnaire method” is set, the purchased product is determined based on the questionnaire. In the user information management table 161 of FIG. 5, “(2) questionnaire method” is set as the purchase item determination method of the user C. Therefore, when the notification of the purchase candidate product is received from the terminal 20C of the user C, the identifying unit 120 determines from the questionnaire posting destination information set in the “setting value of the determination method” that the group of the SNS of the questionnaire posting destination ( group#X.sns). The information acquisition unit 130 requests the SNS server 40 to post a questionnaire of purchase candidate products in “group#X.sns”, and acquires the questionnaire result. Further, the identifying unit 120 identifies the user who decides the purchase product as the user Y from the decider information set in the “setting value of the determination method”, and informs the terminal 20Y of the user Y of the purchase candidate product. Etc., and prompt the customer to decide which product to purchase. Here, the information about the purchase candidate products to be notified includes the result of the questionnaire.

When "(2) questionnaire method" is set and "decider information" is not set, the identifying unit 120 determines a purchase product based on the result of the questionnaire, and the purchase processing unit. 150 may execute the purchase process. For example, the identifying unit 120 determines the purchase candidate product most selected in the questionnaire as the purchase product.

When “(3) Trend interlocking method” is set, the purchased product is determined based on the trend information. In the user information management table 161 of FIG. 5, “(3) trend interlocking method” is set as the purchase item determination method of the user D. Therefore, when the notification of the purchase candidate product is received from the terminal 20D of the user D, the identifying unit 120 provides the information of the acquisition destination of the trend information from the trend acquisition destination information set in the “determination method setting value”. The server 30 (abc.yahoo.com) is specified. The information acquisition unit 130 acquires trend information of purchase candidate products from the information providing server 30. Further, the specifying unit 120 specifies the user who determines the purchase product as the user Z from the determiner information set in the “setting value of the determination method”, and informs the terminal 20Z of the user Z of the purchase candidate product. Etc., and prompt the customer to decide which product to purchase. Here, the information of the purchase candidate products to be notified includes the acquired trend information.

Even when the “(3) trend interlocking method” is set, the “determiner information” is not set as in the “(2) questionnaire method”, the specifying unit 120 determines the number of searches and the like. The purchased product may be determined based on the trend information.

The product management table 162 stores information about products that can be purchased on the EC site. The product management table 162 will be described with reference to FIG.

In the product management table 162, a “product ID” that is an identifier of a product, a “seller ID” that is an identifier of a seller of the product, a “selling price”, a “stock quantity”, and image information of the appearance of the product are displayed. The “appearance” and the “specification”, which is information related to product specifications, are stored in association with each other. The display information generation unit 140 refers to the product management table 162 and generates information about products displayed on the terminal 20.

(2) Terminal The functional configuration of the terminal 20 will be described with reference to FIG. The terminal 20 includes a transmission/reception unit 210, a reception unit 220, a display control unit 230, and an application processing unit 240. These functions are realized by reading one or more programs stored in the ROM 202 or the like and causing the CPU 201 to execute them. The terminal 20 also has an information storage unit 250. The information storage unit 250 is realized by the storage device 204, for example.

The transmission/reception unit 210 transmits/receives data to/from the EC site server 10, the information providing server 30, and the SNS server 40. For example, the transmission/reception unit 210 notifies the EC site server 10 of a purchase candidate product. For example, the transmission/reception unit 210 receives the result of the purchase processing of the purchased product from the EC site server 10.

The receiving unit 220 receives various instructions from the user of the terminal 20. For example, the reception unit 220 receives selection of a purchase candidate product. For example, the reception unit 220 receives the setting of the second user who determines the purchase product from the purchase candidate products.

The display control unit 230 displays various information on the screen of the terminal 20.

The application processing unit 240 cooperates with the EC site server 10 to execute browsing of products on the EC site, purchase processing, and the like. In addition, the application processing unit 240 cooperates with the SNS server 40 to execute processing such as posting a questionnaire on the SNS and posting a reply to the questionnaire.

The information storage unit 250 stores various kinds of information. For example, the information storage unit 250 stores information about the user of the terminal 20, various settings when accessing the EC site, various settings when using the SNS, and the like.

It should be noted that posting the questionnaire to the SNS is synonymous with delivering the questionnaire to the terminal 20 of the user at a predetermined destination, and posting the answer to the questionnaire on the SNS means sending the answer to the questionnaire to a predetermined destination (for example, , The EC site server 10 and the SNS server 40) are synonymous with transmitting the face and the like of the questionnaire.

<Operating procedure>
(1) Operation Sequence An operation sequence according to the embodiment will be described with reference to FIGS. 8 to 10.

FIG. 8 shows an example of an operation sequence in the case where the “(1) authority delegation method” is set as the purchase item determination method of the user A and the user B is set in the determinant information. Here, it is assumed that the user A uses the terminal 20A and the user B uses the terminal 20B.

In step S801, the terminal 20A accesses the EC site server 10, displays the purchase candidate product on the screen, and causes the user A of the terminal 20A to browse it.

In step S802, the terminal 20A receives selection of a plurality of purchase candidate products from the user A.

In step S803, the terminal 20A notifies the EC site server 10 of the purchase candidate product.

In step S804, the EC site server 10 refers to the information of the user A in the user information management table 161, and determines whether the value is below the “purchase upper limit amount”. When the "purchase upper limit amount" is equal to or less than the value, the processing from step S805 is executed. When exceeding the “purchase upper limit amount”, the EC site server 10 transmits a message prompting the reselection of the purchase candidate product to the terminal 20A.

In step S<b>805, the EC site server 10 refers to the information of the user A in the user information management table 161, sets “(1) authority delegation method” as the purchase item determination method, and the user B is included in the decision maker information. Specify that it is set.

In step S806, the EC site server 10 sends to the terminal 20B of the user B a message prompting to determine the purchase product from the purchase candidate products. The message includes information about the product that is a purchase candidate, and the terminal 20B displays a message for prompting the decision on the screen.

The information on the purchase candidate products may include the number of stocks of the purchase candidate products. In this case, when the stock quantity is changed, the EC site server 10 instructs the terminal 20B to update the display of "stock", and the terminal 20B which has received the instruction displays the updated "stock" information. You may. As a result, when the stock quantity tends to decrease, it is possible to prompt the user to immediately determine the purchased product. Further, when the stock quantity becomes “0”, that is, when the purchase candidate product cannot be purchased, the EC site server 10 excludes the product having the stock quantity “0” from the purchase candidate products. Alternatively, the terminal 20B may be instructed.

In step S807, the terminal 20B receives an instruction from the user B to determine the purchased product.

In step S808, the terminal 20B notifies the EC site server 10 of the purchased product.

In step S809, the EC site server 10 executes the purchase process of the determined purchase product. In addition, when the notification of the purchased product is received within the expiration date, the EC site server 10 executes the purchase process.

In step S810, the EC site server 10 sends a notification of completion of the purchase process to the terminal 20A. The notification of the completion of the purchase process includes information on the purchased product.

Upon receiving the completion notification of the purchase process, the terminal 20A displays on the screen that the purchase process is completed, information on the purchased product, and the like.

When the instruction to cancel the purchase is received from the user A after receiving the notification of the completion of the purchase process, the terminal 20A transmits a purchase cancellation request to the EC site server 10, and the EC site server 10 confirms the purchase. Execute cancellation.

A message requesting confirmation of the purchased product may be transmitted from the EC site server 10 to the terminal 20A before the purchase process of step S809 is executed. In this case, the EC site server 10 executes the purchase process in response to receiving the purchase instruction from the terminal 20A.

FIG. 9 shows an example of an operation sequence in the case where “(2) questionnaire method” is set as the purchase item determination method of the user A and the information of the user B is set in the determinant information. It is assumed that the user A uses the terminal 20A and the user B uses the terminal 20B. User C, user D, and user E belong to the questionnaire destination SNS group, and use terminal 20C, terminal 20D, and terminal 20E, respectively.

Since steps S901 to S904 are the same as steps S801 to S804, description thereof will be omitted.

In step S<b>905, the EC site server 10 refers to the information of the user A in the user information management table 161, sets “(2) questionnaire method” as the purchase item determination method, and sets the SNS group (group) as the questionnaire posting destination. #X.sns) is set. The EC site server 10 generates a questionnaire regarding the purchase candidate products.

In step S906, the EC site server 10 requests the SNS server 40 to post a response request message to the questionnaire for “group#X.sns”. At this time, the EC site server 10 may send a reply request message to the terminal 20A and request the SNS server 40 to post the reply request message from the terminal 20A. The reply request message includes a URL for answering the questionnaire.

In steps S907 to S909, the SNS server 40 sends the response request message to the terminals (20C, 20D, 20E) of the users C, D, and E by the users included in “group#X.sns”. .. When the reply request message is received, the terminal C of the user C or the like displays a request for reply to the questionnaire and a URL for accessing the questionnaire.

In steps S910 to S912, the EC site server 10 accepts access to the questionnaire response URL from the terminals (20C, 20D, 20E) and receives the questionnaire response.

In step S913, the EC site server 10 acquires answers to the questionnaire from the terminals (20C, 20D, 20E). In step S914, the EC site server 10 executes the process of totalizing the results of the questionnaire, and generates the information of the purchase candidate product including the result of the questionnaire. Further, the EC site server 10 refers to the information of the user A in the user information management table 161, and specifies that the information of the user B is set in the determinant information.

In step S915, the EC site server 10 transmits a message requesting to determine the purchased product to the terminal 20B.

In step S916, the terminal 20B displays the information of the purchase candidate product including the result of the questionnaire on the screen, and prompts the user B to decide the purchase product. The terminal 20B receives the instruction to determine the purchased product from the user B.

Since steps S917 to S919 are the same as steps S808 to S810, description thereof will be omitted.

In addition, when another user is not set to the determiner information, the EC site server 10 determines a purchase product from the aggregation result of the questionnaire results in step S914 and notifies the terminal 20A of the determined purchase product. Good. Alternatively, the message of step S915 may be transmitted to the terminal 20A, and the user A may be allowed to determine the purchased product based on the result of the questionnaire.

FIG. 10 shows an example of an operation sequence in the case where the “(3) trend interlocking method” is set as the purchase item determination method of the user A and the user B is set in the decider information. It is assumed that the user A uses the terminal 20A and the user B uses the terminal 20B. Further, “abc.yahoo.com” is set in the trend information acquisition source information, and the trend information is acquired from the information providing server 30 specified by “abc.yahoo.com”.

Since steps S1001 to S1004 are the same as steps S801 to S804, description thereof will be omitted.

In step S1005, the EC site server 10 refers to the user information management table 161, and specifies that the acquisition source of the trend information is “abc.yahoo.com”.

In step S1006, the EC site server 10 inquires the information providing server 30 specified by “abc.yahoo.com” about the trend information (for example, the number of searches in a predetermined period) regarding the purchase candidate product.

In step S1007, the information providing server 30 notifies the EC site server 10 of the trend information regarding the purchase candidate product.

In step S1008, the EC site server 10 analyzes the notified trend information. For example, the EC site server 10 analyzes the transition of the number of searches for products that are purchase candidates. Further, the EC site server 10 refers to the user information management table 161, and specifies the information of the user B as the determinant information.

In step S1009, the EC site server 10 transmits a message requesting the terminal 20B to determine the purchased product. The message includes the trend information of the purchase candidate products.

In step S1010, the terminal 20B displays the information of the purchase candidate product including the trend information on the screen, and prompts the user B to determine the purchase product. The terminal 20B receives the instruction to determine the purchased product from the user B.

The processes of steps S1011 to S1013 are the same as the processes of steps S808 to S810, and thus description thereof will be omitted.

If no other user is set in the decider information, the EC site server 10 determines a purchase product from the result of the trend information analysis processing in step S1008, and notifies the determined purchase product to the terminal 20A. Good. Further, the message of step S1009 may be transmitted to the terminal 20A, and the user A may be allowed to determine the purchased product based on the analysis result of the trend information.

In the above-described operation sequence example, the EC site server 10 refers to the user information management table 161 in response to the notification of the purchase candidate product from the terminal 20A and specifies the determinant information and the like. When accepting the selection of the purchase candidate product from the user, the 20 may receive the setting of the determinant information and the like, and notify the EC site server 10 of the determinant information and the like received together with the purchase candidate product. For example, the terminal 20 may receive the purchase item determination method, the decider information, the questionnaire posting destination, the type of trend to be acquired, etc. from the user and notify the EC site server 10. In this case, the EC site server 10 executes the operation related to the purchase process based on the received information.

(2) Operation Flow Next, an operation flow of the EC site server 10 according to the embodiment will be described with reference to FIG.

In step S1101, the transmission/reception unit 110 receives a selection notification of a purchase candidate product from the terminal 20A of the user A.

In step S1102, the identifying unit 120 confirms the price of each of the purchase candidate products and determines whether the price is equal to or less than the purchase upper limit set in the user information management table 161. If it is determined that the purchase limit is exceeded (No in step S1102), the process advances to step S1103. On the other hand, when it is determined that the purchase amount is less than or equal to the purchase upper limit amount (Yes in step S1102), the process proceeds to step S1104.

In step S1103, the specifying unit 120 transmits a message instructing reselection of the purchase candidate product to the terminal 20A via the transmitting/receiving unit 110, and ends the process.

In step S1104, the identifying unit 120 refers to the user information management table 161, and determines whether acquisition of additional information is necessary. Specifically, if the “purchase item determination method” of the user information management table 161 is set to “(1) authority transfer method”, the specifying unit 120 does not need to acquire additional information. If “(2) questionnaire method” or “(3) trend interlocking method” is set, the identifying unit 120 determines that additional information needs to be acquired.

When it is determined that acquisition of additional information is not necessary (No in step S1104), the process proceeds to step S1105. When it is determined that the additional information needs to be acquired (Yes in step S1104), the process proceeds to step S1106.

In step S1105, the identification unit 120 refers to the user information management table 161, and identifies information of other users set in the determinant information. Here, the description will proceed assuming that the information of the user B is set. The specifying unit 120 transmits a message including information on the purchase candidate product and a request to determine the purchase product to the terminal 20B of the user B, and the process proceeds to step S1109.

In step S1106, in response to the instruction from the identification unit 120, the information acquisition unit 130 acquires additional information regarding the purchase candidate product. When the “(2) Questionnaire method” is set, the information acquisition unit 130 causes the SNS server 40 to post a questionnaire regarding purchase candidate products to the SNS group, and the answers to the questionnaire are sent to the group to which the questionnaire is posted. It is acquired from the terminal 20 of the user who belongs. When “(3) Trend interlocking method” is set, the information acquisition unit 130 acquires trend information from the information providing server 30.

In step S1107, the identifying unit 120 refers to the user information management table 161, and determines whether the information of another user is set in the determinant information. When the information of another user is set in the determinant information (Yes in step S1107), the process proceeds to step S1108. If the information of other users is not set in the determinator information (No in step S1107), the process advances to step S1110.

In step S1108, the identifying unit 120 transmits a message requesting to determine the purchased product to the terminal 20 of another user. The message includes the result of totaling the answers to the questionnaire, the result of analyzing the trend information, and the like (the result of processing the additional information). The display information generating unit 140 generates the result of totaling the answers to the questionnaire, the result of analyzing the trend information, and the like. Here, it is assumed that the message is transmitted to the terminal 20B of the user B.

In step S1109, the transmission/reception unit 110 receives the determination notification of the purchased product from the terminal 20B.

In step S1110, the identifying unit 120 determines the purchased product based on the result of the questionnaire answers or the result of the trend information analysis.

In step S1111, the purchase processing unit 150 executes a purchase product purchase process.

In step S1112, purchase processing unit 150 transmits a notification of completion of the purchase processing to terminal 20A.

<Screen display>
The screen display of the terminal 20 will be described with reference to FIGS. 12 to 15.

FIG. 12 shows an example of the screen display of the terminal 20B in step S807 of FIG. A message requesting the determination of a purchase product, "Please decide the product that user A purchases" (1201), information on the purchase candidate product (1202), the expiration date (1203), and the purchase candidate product. Selection fields (1204A, 1204B) are displayed on the screen. The display of the screen is generated by the display information generation unit 140. The display information generation unit 140 displays information such as the specifications of the purchase candidate products and inventory based on the information in the product management table 162. Further, the display information generation unit 140 refers to the user information management table 161, and sets the expiration date.

FIG. 13 shows an example of the screen display of the terminal 20C that has accessed the URL for answering the questionnaire in step S910 of FIG. Similar screens are displayed on the other terminals (20D, 20E).

A questionnaire for selecting a preferable product from the purchase candidate products is displayed on the screen of the terminal 20C.

The question message “Which product do you think user A should buy?” (1301), information on the candidate product for purchase (1302), and answer fields (1303A, 1303B) are displayed on the screen. To be done.

FIG. 14 shows an example of the screen display of the terminal 20B in step S916 of FIG. In addition to the display contents of FIG. 8, the questionnaire totaling result is displayed on the screen as “SNS questionnaire result” (1401).

FIG. 15 shows an example of the screen display of the terminal 20B in step S1010 of FIG. In addition to the display contents of FIG. 8, the analysis result of trend information is displayed on the screen as “trend” (1501).
<Other>
In the above-described embodiment, the case where either "(2) questionnaire method" or "(3) trend interlocking method" is set as the purchase item determination method has been described as an example, but "(2) questionnaire method" is used. It is needless to say that both of the above and “(3) Trend interlocking method” may be set. In this case, the result of the questionnaire totalization and the result of the trend analysis are displayed on the terminal 20 of the user set in the determinant information.

The terminal 20 may instruct the EC site server 10 on the trend information to be acquired. For example, the terminal 20 displays a menu for selecting points that the user attaches importance to, such as “a product with a large number of sales”, a “product with a large discount rate”, and a “product with a low selling price”, and accepts the selection from the user. The EC site server 10 may acquire the trend information regarding the selected points from the information providing server 30.

In the embodiment described above, the method of acquiring the answer to the questionnaire in cooperation with the SNS server 40 in the “(2) Questionnaire method” has been described, but the answer to the questionnaire may be acquired by other methods. For example, the user information management table 161 may store the questionnaire destination (e-mail address) and the like, and the information acquisition unit 130 may send the questionnaire to the stored questionnaire destination.

The EC site server 10 is an example of an information processing device. The transmission/reception unit 110 is an example of a transmission unit and a reception unit. The information acquisition unit 130 is an example of an acquisition unit and a distribution unit. The display information generation unit 140 is an example of a generation unit. The information storage unit 160 is an example of a storage unit. The transmission/reception unit 210 is an example of a transmission unit, a reception unit, and a notification unit.

A storage medium recording a program code of software that realizes the functions of the above-described embodiments may be supplied to the EC site server 10 and the terminal 20. Needless to say, the above-described embodiment is achieved by the EC site server 10 and the terminal 20 reading and executing the program code stored in the storage medium. In this case, the program code itself read from the storage medium realizes the functions of the above-described embodiments, and the storage medium storing the program code constitutes one of the embodiments. Here, the storage medium is a recording medium or a non-transitory storage medium.

Further, the functions of the above-described embodiments are not only realized by executing the program code read by the computer device. An operating system (OS) or the like running on the computer device may perform some or all of the actual processing according to the instructions of the program code. Further, it goes without saying that the processing may implement the functions of the above-described embodiments.

Although the preferred embodiments of the present invention have been described above, the present invention is not limited to such embodiments, and various modifications and substitutions can be made without departing from the scope of the present invention.

1 Information Processing System 2 Network 10 EC Site Server 20 Terminal 30 Information Providing Server 40 SNS Server 110 Transmitter/Receiver (EC Site Server)
120 identification unit 130 information acquisition unit 140 display information generation unit 150 purchase processing unit 160 information storage unit (EC site server)
161 User information management table 162 Product management table 210 Transmission/reception unit (terminal)
220 reception unit 230 display control unit 240 application processing unit 250 information storage unit (terminal)

Claims (11)

An information processing device that provides an electronic commerce service,
A receiving unit that receives a selection notification of a purchase candidate product from the first user's terminal;
The specified to the first user, a specifying unit that transmits the questionnaire to a group of users, based on a result of the questionnaire, to determine in how we purchase items of the product of the purchase candidate,
An information processing apparatus comprising: a purchase processing unit that executes a purchase process by the first user of the purchased product determined by the specifying unit . When the first setting is performed by the first user, the specifying unit transmits a message requesting the determination of the purchase product from the purchase candidate products to the terminal of the second user,
The purchase processing unit executes purchase processing of the purchased product by the first user in response to receiving a notification of the determination of the purchased product from the terminal of the second user.
The information processing apparatus according to claim 1. A storage unit that stores the identifier of the first user and the identifier of the second user in association with each other;
The information processing apparatus according to claim 2 , wherein the identifying unit identifies the second user with reference to the storage unit. The selection notification of the purchase candidate product includes the identifier of the second user,
The information processing device according to claim 2 , wherein the specifying unit specifies the second user based on a selection notification of the purchase candidate product. The particular unit price for each item of the purchase candidate, if a predetermined price Ru der following a request for determination of the purchased commodity, and transmits to the terminal of the second user, according to claim 2 to 4 The information processing apparatus according to any one of 1. The information displayed on the terminal of the second user, including a generation unit that generates information on each of the purchase candidate products,
The purchase message requesting determination of the product is transmitted with each information items from generated said purchase candidate, the information processing apparatus according to any one of claims 2 to 5. The information of each of the purchase candidate products includes the stock quantity of each of the purchase candidate products,
The information processing apparatus according to claim 6 , wherein when the stock quantity is updated , the specifying unit transmits the updated stock quantity to the terminal of the second user. An acquisition unit that acquires trend information regarding each of the purchase candidate products from an information providing server that provides the trend information;
The generation unit generates each of the information items from the purchase candidate including an analysis result of the trend information acquired from the information providing server, an information processing apparatus according to claim 6 or 7. The information processing apparatus according to claim 8 , wherein the trend information includes the number of searches, the number of sales, the selling price, the evaluation, or one or more of these pieces of information regarding each of the purchase candidate products in a predetermined period. An information processing system comprising: an information processing device that provides an electronic commerce service; and a terminal that accesses the information processing device,
The terminal is
A reception unit that receives selection of purchase candidate products from the first user;
A notification unit that notifies the information processing device of the selected purchase candidate product,
Have
The information processing device,
A receiver for receiving a selection notification of a purchase candidate from the previous SL end the end,
The specified to the first user, a specifying unit that transmits the questionnaire to a group of users, based on a result of the questionnaire, to determine in how we purchase items of the product of the purchase candidate,
The information processing system that having a, a purchase processing unit for executing a purchase process by the first user of the purchased product as determined by the identification unit. A program for an information processing device that provides an electronic commerce service,
Receiving a notification of selection of purchase candidate products from the terminal of the first user,
The specified to the first user, the method comprising sending a questionnaire to a group of users, based on a result of the questionnaire, to determine in how we purchase items of the product of the purchase candidate,
A program for causing an information processing device to execute a step of executing a purchase process of the determined purchase product by the first user .

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