JP5886554B2 - Luggage management system - Google Patents

Description

  BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a luggage management system, and more particularly to a luggage management system capable of automatically performing baggage deposit procedures and allowing a user to go to a boarding gate without having to stop at a baggage deposit counter. It is.

  Conventionally, for example, at an airport, a robot configured to be able to move autonomously provides life support, drinks, newspapers, etc. to customers in the service area such as an airport lounge, or holds the baggage of the departing customer Techniques for providing incoming services have been proposed. As such technology, conventionally, service request contents from service target persons are acquired, confirmation items necessary for implementation of the request contents corresponding to the current service area are acquired from the database, and service is performed according to the confirmation items. After confirming the presence or absence of necessary information from the requested content, the technology that selects the most suitable device for information acquisition for insufficient information, acquires the information that is insufficient for service implementation on that device, and discloses the service is disclosed. (For example, refer to Patent Document 1).

  Here, in general, baggage that passengers who use airplanes can bring into the aircraft are limited by the total weight and size, and for passengers who can not carry on the aircraft, they must bring them to the manned baggage counter. It is presented together with the air ticket and asks the staff to perform the deposit procedure.

  Such a check-in procedure is called a passenger baggage handling system, after a baggage check-in counter reads a ticket, measures the passenger's check-in baggage, affixes the issued baggage tag to the check-in baggage, Enter the check-in conveyor line. On the other hand, the passenger receives a baggage tag stub (baggage exchange certificate) from the attendant and checks the baggage tag flowing on the baggage claim conveyor at the arrival airport to receive the checked baggage. Then, the baggage thrown into the check-in conveyor line from the counter is joined to the collecting conveyor via the standby conveyor, and is conveyed to the makeup conveyor at the unloading site via the transport conveyor / sorting device. . Then, the baggage is manually loaded onto the container on the makeup conveyor and then carried to the boarding machine by the container towing vehicle.

JP 2008-149427 A

  However, in the conventional baggage check-in procedure, it is necessary to stop at the baggage check-in counter before going to the security checkpoint if there is a check-in baggage even for passengers who have a boarding pass with a web check-in. There is. In addition, passengers who check in at an airport need to go to a baggage storage counter after issuing a boarding pass with an automatic check-in machine. Furthermore, at airports where in-line screening has not been introduced, since baggage screening is carried out before queuing at the baggage storage counter, it takes a lot of time for baggage check-in procedures. have.

  In particular, during the busy season of air passengers, it takes a lot of time just to deposit baggage, and it takes a considerable amount of time for the passenger to go to the boarding gate via the security checkpoint. There is a problem that passenger boarding is delayed, and there is a possibility that it will interfere with the scheduled departure of the passenger aircraft. On the other hand, airlines are also expected to reduce personnel costs by automating deposit procedures and reducing staff. However, there has been no system that can automate such baggage deposit procedures.

  The present invention has been made in view of the above points, and can perform a baggage depositing procedure automatically, and a user can go to the boarding gate without having to stop at a baggage deposit counter. Is intended to provide.

For the present invention, to attain the aforementioned object, package management system according to a first aspect of the invention, a tag communication unit for performing a control unit for performing various controls, communications boarding information Contact and package information of tower Noken, A luggage management device comprising:
And a package management server boarding information and the baggage information transmitted Ru registered by the tag communication unit,
The luggage management device is mounted on a transport robot capable of independently traveling to transport a luggage, and in a state where a user's luggage is deposited, the luggage management apparatus is configured to take a place of unloading based on the boarding information and the luggage information. To do.
The invention according to claim 2 is characterized in that, in claim 1, the luggage management device collates stored map information with a current position and automatically causes the transport robot to travel.
According to a third aspect of the present invention, in the first or second aspect, the luggage management device sequentially moves to a plurality of locations along the traveling route, and moves to a place for unloading at least after passing the baggage inspection device. It is characterized by doing.
According to a fourth aspect of the present invention, in any one of the first to third aspects, the package management server is installed in the middle of a path along which the transport robot on which the package management device is mounted travels. Communicating with a checkpoint for checking the passage of the management apparatus.
According to a fifth aspect of the present invention, in any one of the first to fourth aspects, the luggage management device includes an operation unit that performs various operations, an airline ticket reading unit that reads boarding information on a boarding pass, A ticket issuing unit for issuing a baggage tag in which boarding information and baggage information are recorded based on the boarding information read by the airline ticket reading unit, and a communication control unit for communicating boarding information;
The luggage management server can communicate with a boarding management system in which boarding reservation information is registered in advance,
The control unit transmits the boarding information of the boarding pass read by the airline ticket reading unit to the boarding management system via the communication control unit, and the verification of the boarding reservation information and the boarding information of the boarding management system is completed. After that, the control unit issues the baggage tag in which the boarding information and baggage information are recorded by the ticketing unit, and after the user attaches the baggage tag to the baggage, the control unit The tag communication unit transmits boarding information and baggage information to the baggage management server, and the baggage management server associates boarding reservation information and baggage information of the boarding management system.

According to a sixth aspect of the present invention, in any one of the first to fifth aspects, the transfer robot includes a luggage compartment for storing a user's luggage, and the luggage compartment includes the control unit. It is characterized in that a luggage compartment door that is controlled to open and close is provided.

The invention according to claim 7 is the invention according to claim 6 , wherein the luggage compartment is provided with a weight sensor for measuring the weight of the luggage accommodated therein.
The package management apparatus includes a card processing unit that settles a fee when the weight of the package measured by the weight sensor exceeds a specified weight.

According to an eighth aspect of the present invention, in the sixth or seventh aspect , the cargo compartment is provided with a detection sensor that detects the protrusion of the cargo at the opening of the cargo compartment, A feed device for feeding a package is provided.

The invention according to claim 9 is the invention according to claim 5 , wherein the luggage tag is configured by an RFID tag, and the luggage management device includes a reader / writer device that records the boarding information and the luggage information on the RFID tag. It is characterized by having.

The invention according to claim 10 is the invention according to claim 9 , wherein the baggage management device includes a main body RFID tag in which the boarding information and baggage information are recorded by the reader / writer device.
The RFID tag for the main body is capable of communicating with at least one check point RFID transceiver installed in the route along which the transport robot carrying the package management device travels.

According to the first aspect of the present invention, the baggage management device is mounted on the transfer robot that transfers the user's baggage, and the transfer robot can run independently. The deposit procedure can be carried out automatically, and the package can be transported to the unloading piloti while the package is stored in a self-propelled transport robot, thus reliably preventing damage to the package. In addition, the package can be reliably processed within a predetermined time by the control of the transfer robot.
According to the invention of claim 5 , the boarding information of the boarding pass read by the airline ticket reading unit is transmitted by the control unit to the boarding management system via the communication control unit, and the boarding reservation information and boarding information of the boarding management system are transmitted. After the verification is completed, the control unit issues a baggage tag on which boarding information and baggage information are recorded by the ticketing unit, and after the user attaches the baggage tag to the baggage, the tag communication unit Boarding information and baggage information are transmitted to the management server, and the boarding management system associates the boarding reservation information and the baggage information with the boarding management system. It can be done automatically, and the user can go to the boarding gate without having to stop at the baggage storage counter, and can effectively use the time until boarding. Kill. Also, as an airline company, the number of steps required for baggage deposit procedures can be reduced by automating procedures, and the number of staff can be reduced. In addition, since the boarding reservation information and the baggage information of the boarding management system are associated with each other by linking the transfer robot with the boarding management system and the baggage management server, the lost baggage can be remarkably reduced.

According to the sixth aspect of the present invention, the loading robot is provided with a luggage compartment for storing the user's luggage, and the luggage compartment is provided with a luggage compartment door that is controlled to be opened and closed by the control unit. Since the luggage can be transported with the luggage stored in the room and the luggage door closed, it can be transported without damaging the luggage and securely preventing the theft of the luggage. It becomes possible.

According to the seventh aspect of the present invention, the weight sensor for measuring the weight of the luggage housed in the luggage compartment is provided, and the weight of the luggage measured by the weight sensor exceeds the specified weight in the luggage management device. In this case, since the card processing unit for paying the fee is provided, it is possible to easily pay the baggage exceeding the specified weight.

According to the eighth aspect of the present invention, the load sensor is provided with a detection sensor for detecting the protrusion of the load at the opening of the load room and the feed device for feeding the load to the load room is provided. When it is detected that the baggage protrudes from the opening of the room, the baggage can be fed into the back of the cargo room by the feed device, and it is possible to reliably prevent an abnormal opening / closing of the cargo room door due to the baggage protruding. .

According to the invention of claim 9 , since the luggage tag is constituted by an RFID tag, and the reader / writer device for recording the boarding information and the luggage information on the RFID tag is provided in the luggage management device, the luggage RFID tag Thus, boarding information and baggage information can be recorded as electronic information.

According to the invention of claim 10 , the package management device is provided with the RFID tag for the main body on which the boarding information and the baggage information are recorded by the reader / writer device, and installed in the middle of the route on which the transport robot travels by the RFID tag for the main body. Because it is possible to communicate with at least one checkpoint RFID transceiver, the boarding reservation information and the luggage information of the boarding management system are associated with each other, and the boarding information and the luggage information are transmitted and received by the checkpoint RFID transceiver. It is possible to constantly monitor the state of conveyance of the load, and the lost baggage can be significantly reduced.

It is a schematic perspective view which shows embodiment of the conveyance robot applied to the package management system which concerns on this invention. It is a schematic block diagram which shows the control structure in embodiment of the package management system which concerns on this invention. It is a flowchart which shows the package deposit processing operation in embodiment of the package management system which concerns on this invention. It is a flowchart which shows the movement operation | movement of the conveyance robot in embodiment of the package management system which concerns on this invention.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

  FIG. 1 shows an embodiment in the case of using a baggage transfer robot as a baggage management device in a baggage management system according to the present invention, and the transfer robot 1 includes a box-shaped main body 2. Wheels 3 for running the main body 2 are attached to the lower part of the main body 2. The main body 2 has a built-in travel motor 4 (see FIG. 2) for driving the wheels 3, and the transport robot 1 can be moved in an arbitrary direction by driving the travel motor 4. It is configured.

  In addition, a cargo room 5 for accommodating a user's luggage is provided below the main body 2. Baggage that can be mounted on an aircraft has a maximum of three items of 15 kg or less (capacity 500 mm × 600 mm × 1200 mm or less) per piece. Therefore, in this embodiment, the volume of the luggage compartment 5 is 800 mm × It is formed within 700 mm × 1250 mm. The luggage compartment 5 is opened at the lower front of the main body 2, and a luggage compartment door 6 that is bent halfway and opened upward is attached to the opening portion of the luggage compartment 5. In addition, a feed device 7 such as a belt conveyor is provided in the cargo compartment 5 to convey the cargo accommodated in the cargo compartment 5 to the interior of the cargo compartment 5. A weight sensor 8 (see FIG. 2) for measuring the weight of the luggage accommodated in the luggage compartment 5 is provided. Furthermore, a detection sensor 9 (see FIG. 2) such as an infrared sensor is provided at the opening of the luggage compartment 5 to detect the protrusion of the luggage from the cargo compartment 5.

  In addition, an operation panel 10 as an operation unit for performing various operations is installed at the upper part of the main body 2, and a touch panel type display unit 11 for performing predetermined display is installed at the upper part of the operation panel 10. . The operation panel 10 is provided with an airline ticket reading unit 12 for reading airline ticket information. In the present embodiment, as the airline ticket that can be read by the airline ticket reading unit 12, boarding information is two-dimensional. The ticket must be an IC type air ticket such as an e-ticket written with a barcode or an IC card with boarding information.

  In addition, the operation panel 10 is provided with a card processing unit 13 that performs a settlement process using, for example, a credit card. Further, the operation panel 10 is provided with a ticket issuing unit 15 for issuing a package RFID tag 14 and a checked baggage exchange certificate.

  FIG. 2 shows a control configuration of the transfer robot 1, and the transfer robot 1 includes a control unit 16 and a memory 17 for storing predetermined information. The control unit 16 is configured to drive and control the wheels 3 by driving and controlling the traveling motor 4. Here, in this embodiment, the transfer robot 1 is equipped with a GPS device 18 that acquires position information of the transfer robot 1, and the memory 17 stores in advance map information in the terminal building of the airport. Has been. Then, the current position of the transfer robot 1 is acquired by the GPS device 18, and the transfer robot 1 is driven and controlled while collating the current position of the transfer robot 1 with the map information in the memory 17. It is comprised so that it can be made to drive | work automatically at the target position.

  Here, the traveling route of the transfer robot 1 is, for example, along a robot line that replaces a check-in conveyor for transferring the load when the user's baggage is deposited and then boarding procedures are performed at the check-in counter. X-ray irradiation type baggage inspection device for in-line screening, RFID transceiver called tunnel reader as the first checkpoint, vertical automatic transporter moving from the check-in floor of the airport to the ground, cargo handling on the ground It is designed to run sequentially through the kiroti, the tunnel leader as the second checkpoint, and the container for the boarding machine.

  Further, the control unit 16 is configured to perform operation control of the feed device 7 of the luggage compartment 5 and opening / closing control of the luggage compartment door 6 based on the detection signal of the luggage in the opening of the cargo compartment 5 from the detection sensor 9. ing. That is, when the user stores the luggage in the luggage compartment 5, the detection sensor 9 detects whether or not the luggage protrudes from the opening of the luggage compartment 5, and the luggage protrudes from the opening of the luggage compartment 5. If it is determined, the feed device 7 is operated to move the load in the depth direction of the luggage compartment 5, and when it is determined that the luggage does not protrude from the opening of the luggage compartment 5, the luggage compartment door 6 is closed. It is comprised so that it may control.

  Further, the control unit 16 transmits boarding information such as the flight name, departure time, destination, and check-in status of the read air ticket to the boarding management system 20 via the communication control unit 19 by the air ticket reading unit 12. The boarding management system 20 compares boarding reservation information registered in advance with boarding information from the transfer robot 1, and if it can be checked, transmits the fact to the transfer robot 1.

  The transfer robot 1 includes a main body RFID tag 21. The transfer robot 1 reads predetermined information written in the main body RFID tag 21 and the luggage RFID tag 14, and the main body RFID tag 21 and A reader / writer device 22 for writing predetermined information to the RFID tag for luggage 14 is provided. Further, the transfer robot 1 includes an RFID communication unit 23 for transmitting and receiving predetermined information written in the main body RFID tag 21 and the luggage RFID tag 14.

  The control unit 16 is configured to issue a baggage RFID tag 14 in which boarding information and baggage information are written by the ticketing unit 15. Further, the control unit 16 inputs the measurement result of the weight of the luggage stored in the luggage compartment 5 by the weight sensor 8, and if the weight of the luggage exceeds the specified weight, the card processing unit 13. Thus, it is configured to control so as to perform the adjustment process for the excess weight.

  The luggage management system according to the present invention includes a luggage management server 24, and the luggage management server 24 can communicate with the boarding management system 20. The transfer robot 1 transmits the boarding information and the package information of the main body RFID tag 21 to the RFID transceiver when passing through the RFID transceiver which is the first check point and the second check point. The RFID transceiver is configured to be able to transmit the boarding information and the package information transmitted from the RFID communication unit 23 to the package management server 24. The baggage management server 24 associates the boarding reservation information registered in the boarding management system 20 with the boarding information and baggage information of the baggage management server 24 when boarding information and baggage information are sent from the RFID transceiver. It is configured.

  Next, the operation of this embodiment will be described.

  First, a processing operation in which a user deposits a package will be described with reference to a flowchart shown in FIG.

  In the present embodiment, it is necessary for the user to make a reservation in advance to use the transfer robot 1, and the transfer robot 1 can use the airport designated in the reservation at the reserved time according to the reservation status. The station stands by at standby positions such as a railway ticket gate, a bus, and a taxi exit (ST1).

  When the user holds the air ticket over the air ticket reading unit 12 of the transport robot 1, the air ticket reading unit 12 reads the boarding information of the air ticket (ST 2), and the read boarding information is transmitted via the communication control unit 19. To the boarding management system 20 (ST3).

  The boarding management system 20 collates the boarding reservation information registered in advance with the boarding information from the transport robot 1, and if it can be collated, transmits that fact to the transport robot 1 (ST14). When the verification result of the boarding management system 20 is transmitted, the transfer robot 1 displays a predetermined confirmation item on the display unit 11. When the user approves the confirmation item displayed on the display unit 11, the user operates the touch panel of the display unit 11 to that effect. When the user's confirmation operation is performed, the control unit 16 operates the reader / writer device 22 to write boarding information and baggage information into the main body RFID tag 21 and the baggage RFID tag 14 (ST5), and the ticket issuing unit 15, the RFID tag for baggage 14 in which the boarding information is written is issued (ST6). The user attaches the issued RFID tag for baggage 14 to the checked baggage, and operates the touch panel to complete the mounting of the baggage RFID tag 14 displayed on the display unit 11. When the attachment completion operation of the luggage RFID tag 14 is performed (ST7), the control unit 16 opens the luggage compartment door 6 (ST8), and the user accommodates the luggage in the luggage compartment 5.

  Then, it is detected by the detection sensor 9 whether or not the baggage protrudes from the opening of the cargo compartment 5 (ST9). When it is determined that the baggage protrudes (ST10: YES), the feed device 7 is operated. Then, the luggage is sent into the back of the luggage room 5 (ST11). Subsequently, the weight sensor 8 measures the weight of the baggage accommodated in the luggage compartment 5 (ST12). When the weight of the baggage exceeds the specified weight (ST13: NO), the card processing unit 13 determines the weight. The excess settlement process is performed (ST14). When the weight of the load is within the specified weight, the completion of the deposit on the display unit 11 is operated with the touch panel. Then, the cargo compartment door 6 is closed (ST15), and the baggage deposit processing is completed.

  Next, the movement operation of the transfer robot 1 will be described with reference to the flowchart shown in FIG.

  The transfer robot 1 acquires the current position of the transfer robot 1 by the GPS device 18, and controls the driving motor 4 while controlling the current position of the transfer robot 1 and the map information in the memory 17. The robot 1 is moved. The transfer robot 1 moves along the robot line (ST20) and passes through the X-ray irradiation type baggage inspection device for in-line screening (ST21).

  If the X-ray user-type baggage inspection apparatus determines that there is no abnormality (ST22: YES), the transport robot 1 moves further and uses an RFID transceiver called a tunnel reader as a first checkpoint. The boarding information and package information transmitted through the RFID communication unit 23 are read by the RFID transceiver (ST23). Then, the boarding information and the baggage information are transmitted to the baggage management server 24 by the RFID transceiver (ST24), the boarding reservation information registered in the boarding management system 20 and the boarding information of the baggage management server 24 by the baggage management server 24. The package information is associated with the package information (ST25).

  Then, when the association between the information of the luggage management server 24 and the information of the boarding management system 20 is completed and a preceding permission signal is transmitted from the luggage management server 24 to the transfer robot 1 (ST26), the transfer robot 1 runs independently. Is resumed (ST27).

  Then, the transfer robot 1 moves to the ground by the vertical automatic transfer machine (ST28), and moves to the ground handling piloty. Here, the RFID transmitter / receiver called the tunnel reader which is the second check point is dive, the boarding information transmitted via the RFID communication unit 23 is read by the RFID transmitter / receiver (ST29), and the transfer robot 1 is bound for the boarding machine. The container position information is acquired (ST30). Thereafter, the transfer robot 1 travels to the position of the container (ST31), opens the luggage compartment door 6 of the transfer robot 1, loads the load into the container bound for the boarding machine, and then boards by the container towing vehicle. Carried to the machine.

  As described above, in this embodiment, since the boarding pass check-in procedure and baggage deposit procedure can be automatically performed by the transport robot 1, the user does not stop at the baggage deposit counter. You can head to the boarding gate and use your time to board effectively. Also, as an airline company, the number of steps required for baggage deposit procedures can be reduced by automating procedures, and the number of staff can be reduced.

Further, in cooperation with the transfer robot 1, the boarding management system 20 and the baggage management server 24, the boarding reservation information and the baggage information of the boarding management system 20 are associated with each other, and the boarding information and the baggage information are transmitted and received by checkpoints. As a result, it is possible to constantly monitor the state of conveyance of the load, and the lost baggage can be significantly reduced.
Furthermore, since the load can be transported to the unloading piloti in a state where the load is stored in the transfer robot 1 that runs independently, it is possible to surely prevent the load from being damaged. By the control, the package can be reliably processed within a predetermined time.

  In the present embodiment, an example in which the luggage management device is mounted on the transfer robot 1 capable of traveling independently has been described. However, for example, an operation panel 10 and a luggage room 5 having no traveling function are provided in a baggage storage counter. The provided luggage management apparatus may be installed, and the boarding pass check-in procedure and the baggage deposit procedure may be automatically performed by the luggage management apparatus. In this case, a luggage tag that does not use an RFID tag may be used instead of the luggage RFID tag 14.

  The present invention is not limited to the above-described embodiment, and various modifications can be made based on the gist of the present invention.

DESCRIPTION OF SYMBOLS 1 Transfer robot 2 Main body 3 Wheel 4 Driving motor 5 Cargo compartment 6 Cargo compartment door 7 Feed device 8 Weight sensor 9 Detection sensor 10 Operation panel 11 Display part 12 Airline ticket reading part 13 Card processing part 14 Baggage RFID tag 15 Ticketing part DESCRIPTION OF SYMBOLS 16 Control part 17 Memory 18 GPS apparatus 19 Communication control part 20 Boarding management system 21 Main body RFID tag 22 Reader / writer apparatus 23 RFID communication part 24 Luggage management server

Claims (10)

And a control unit for performing various controls, and luggage management apparatus having a tag communication unit for communicating boarding information Contact and package information of tower Noken, a,
And a package management server boarding information and the baggage information transmitted Ru registered by the tag communication unit,
The luggage management device is mounted on a transport robot capable of independently traveling to transport luggage, and moves to a place for unloading based on the boarding information and the luggage information in a state where the user's luggage is deposited. Luggage management system.   The package management system according to claim 1, wherein the package management device collates stored map information with a current position, and automatically causes the transport robot to travel.   The luggage according to claim 1 or 2, wherein the luggage management apparatus sequentially moves to a plurality of locations along a travel route, and moves to a place for unloading at least after passing the baggage inspection apparatus. Management system.   2. The package management server is installed in the middle of a route along which the transport robot carrying the package management device travels, and communicates with a checkpoint for checking passage of the package management device. The package management system according to claim 3.   The baggage management device records boarding information and baggage information based on an operation unit that performs various operations, an airline ticket reading unit that reads boarding information of a boarding pass, and boarding information read by the airline ticket reading unit. A ticket issuing unit that issues a tag for luggage, and a communication control unit that communicates boarding information;
  The luggage management server can communicate with a boarding management system in which boarding reservation information is registered in advance,
  The control unit transmits the boarding information of the boarding pass read by the airline ticket reading unit to the boarding management system via the communication control unit, and the verification of the boarding reservation information and the boarding information of the boarding management system is completed. After that, the control unit issues the baggage tag in which the boarding information and baggage information are recorded by the ticketing unit, and after the user attaches the baggage tag to the baggage, the control unit The boarding information and baggage information are transmitted to the baggage management server by the tag communication unit, and the baggage management server associates boarding reservation information and baggage information of the boarding management system. The package management system according to claim 4. The transfer robot includes a luggage compartment for accommodating luggage of a user, wherein the luggage compartment, claim 1, characterized in that the luggage compartment door is opened and closed controlled by the control unit is provided The package management system according to claim 5 . The luggage compartment is provided with a weight sensor for measuring the weight of the luggage stored inside,
The cargo management device, according to the case where the weight of the load measured by the weight sensor exceeds the prescribed weight, in claim 6, characterized in that it comprises a card processing unit that performs fare payment Luggage management system. Claim wherein the luggage compartment, the and detection sensor is provided for detecting the protrusion of luggage at the opening of the luggage compartment, wherein the luggage compartment, characterized in that the feed device for feeding the said package is provided The package management system according to claim 6 or claim 7 . Tag the cargo is constituted by the RFID tag, the cargo management system, according to claim 5, characterized in that it comprises a reader-writer device for recording the boarding information and package information to the RFID tag Luggage management system. The luggage management device includes an RFID tag for main body in which the boarding information and the luggage information are recorded by the reader / writer device,
RFID tag said body, wherein, characterized in that it is capable of communicating with the RFID transceiver also one checkpoint least placed in the middle of the path where the transfer robot equipped with the cargo management device travels Item 14. The package management system according to Item 9 .

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