JP2019029918A - Emergency report system - Google Patents

Abstract

To provide a report system capable of rapidly corresponding to an emergency state.SOLUTION: An emergency report system is the report system including: a reporter device to be used by a reporter; and a reception institution device to be arranged in a reception institution of a report. The reporter device includes: scenario reply acquisition means for acquiring a scenario reply input being a reply to a previously set scenario; scenario display means for displaying a question based on a scenario, receiving a scenario reply input acquired by the scenario reply means so as to determine whether the scenario has been terminated, and displaying a next question of the scenario when termination is not determined; and report content transmission means for transmitting a scenario and report contents including a scenario reply input and reporter identification information. The reception institution device includes: report content reception means for receiving report contents; and report content display means for displaying report contents.SELECTED DRAWING: Figure 7

Description

  The present invention relates to an emergency call system necessary in the event of an emergency such as a case accident or disaster fire emergency.

  The conventional emergency call system (110, 118, 119) used a telephone line.

In the case of a telephone report, the number of persons in charge at the receiving organization and the number of telephone lines were limited, and in the event of a large-scale disaster, the telephone was sometimes awaited or not connected.
In addition, the notifications are connected in the order of incoming calls, "I have a bad child injury, but I have to evacuate from here for the time being." The receiving agency was not able to receive emergency calls in the order in which the emergency occurred.

The telephone call took a long time despite the same report contents if there was a person who was affected by the disaster and was not sure what to say in a panic.
Furthermore, many times were taken to explain the same content.
Of course, the first-aid treatment method was also communicated by telephone, so it was imagined that in the past it would have been impossible to save the person who saved the life without waiting for 119, even if first-aid treatment was needed. Easy to.

  If you are using a SIM card that can only communicate on the Internet nowadays and cannot call 110, 118, or 119, or if an emergency call cannot be made, the caller will receive information from SNS such as Twitter, Facebook, Mixi, etc. The information was spread and the burden on the competent authority was further increased.

In the case of a telephone report, for example, when a group was held hostage, the report could not be made in a situation where the voice could not be spoken.
Also, even if there are people who are stealing in front of their eyes, some people will not be afraid that they will be attacked by the criminal by making a phone call. Also, it is difficult to leave a record on Japanese mobile phones because they produce sound when taking pictures and videos.
Even if you reported it, it would be heard by the culprit, so there was a possibility that the criminal escaped while reporting, and missed the culprit.

Because the report was made by telephone, it was not known whether the content of the report was urgent until the person in charge answered the report.
As a result, silent calls, reports of non-urgent content, weather inquiries, traffic information inquiries, what happened to sounds of fire trucks heard nearby, etc. are mixed in as emergency calls,
It seems that there are cases where responses to urgent cases are actually delayed.

For notifications that do not require urgent or unrelated to the receiving organization,
No. 119 “Wake me up at 8:20.” “My friend is going to fall back. He told me to call an ambulance first because I thought he would get hurt.” “Is Aichi Prefecture raining now? "There are reports such as" Request for first aid instead of taxi for hospitalization "and" Understanding where the disaster occurred "
No. 110 “Tell me traffic information” “I want to renew my license” “I do n’t know the way” Tell me “My sister wo n’t give me money” “I've run out of gas. "What time is it in the day?""Call the police station. Calling it directly costs money.""Ican't get electricity from my house. I don't know where the breaker is.""Catch my husband's car. "I lost my mobile phone. Looked together. Stop the mobile phone.""Because I can't go home, turn to a police car.""Because the clerk of the family restaurant isn't wearing a hat, it's unclean. "Be careful,""Isn't my animal dog open and there are no animal hospitals open even on holidays?""I lost my hotel room key.""Idon't get any change at the vending machine. "The car glass is cloudy.""I want you to lend me a cloudy spray""Please tell me how to drive because it seems to slip on the snowy road""Battery has gone up""Ican't see because the borrowed DVD was Blu-ray""Gyudon shop `` The beef bowl ordered at the shop was not filled with meat '' `` Although it is lining up at the gas station, my turn does not change so I managed to do the previous one '' `` The room was cold even if I turned on the air conditioner I bought yesterday `` If I eat cup ramen, my teeth hurt and I can not polish '' `` I do not get a pachinko, but somehow '' `` I want you to pick me up because I can not walk because it is cold '' `` Gecko stuck to the entrance door There are actually reports such as “I ca n’t enter the house”.

  As a notification system that does not use a telephone line, the one described in Patent Document 1 is known.

The report system described in Patent Document 1 transmits the report content acquired by the reporter device by a method other than voice to the operator device, and the operator device acquires the location information of the reporter device, and the location information. It is characterized by determining the receiving institution having jurisdiction using and transmitting the contents of the report to the receiving institution.
This is an emergency call system that enables a person who is difficult to make a call to make a call without any difference from the call.

JP2016-86343

Patent Document 1 can report without using voice,
Because the receiving institution that is the destination of the notification is determined based on the location information alone, there is a possibility that the non-urgent notification may be lost and the response to the emergency notification may be delayed,
Since it is not assumed that the reports are classified according to the contents of the reports, there is no built-in system for dealing with similar reports in a large amount of time. To be consumed,
Because the person in charge is unable to know how to take first-aid measures until they start responding to the report, the whistleblower cannot receive explanations on the first-aid treatment method when reports have accumulated.
Because the answer is not selective, when the whistleblower does not know what to tell, the communication with the person in charge at the receiving institution becomes long and the time of the person in charge at the receiving institution is consumed.
It is difficult for the whistleblower to determine whether the content of the call is urgent,
The remaining issue was that we were unable to report in situations where we were unable to speak and input.

  The present invention has been made to solve the above problems.

The reporting system to solve the above problems
A whistleblower device used when the whistleblower reports and a receiving engine device installed in the receiving engine that receives the report,
General user equipment
Scenario answer acquisition means for acquiring a scenario answer input that is an answer to a scenario set in advance by the reporter;
Scenario display means that displays the first question based on the scenario, receives the scenario answer input obtained by the scenario answering means, determines whether the scenario has ended, and if not, displays the next question in the scenario When,
A scenario and a report content transmission means for transmitting a report content including scenario answer input and reporter identification information;
The receiving engine device
Report content receiving means for receiving the report content;
Report content display means for displaying the report content is provided.

The reporting system to solve the above problems
A whistleblower device used when the whistleblower reports, a receiving engine device and a judging device installed in the receiving engine that receives the report,
General user equipment
Report content acquisition means for acquiring report information input by the reporter,
Report content sending means for sending the report information as it is or with the added report content,
Including a first aid providing means for providing a necessary first aid method;
Judgment device
Report content analysis means that determines whether it is necessary to inform the reporter of the method of first aid from the report contents, and if necessary, determines one or more necessary first aid measures suitable for the report contents from multiple first aid measures With
The receiving engine device
Report content receiving means for receiving the report content;
Report content display means for displaying the report content is provided.

The reporting system to solve the above problems
A whistleblower device used when the whistleblower reports, a receiving engine device and a judging device installed in the receiving engine that receives the report,
General user equipment
Report content acquisition means for acquiring report information input by the reporter,
Report content sending means for sending the report information as it is or with the added report content,
If there is a necessary item, a cooperation requesting means installed at one or more installation agencies that have installed the necessary items, displaying the installation location, and / or sending a request for cooperation to the installation engine device With
The receiving engine device
Report content receiving means for receiving the report content;
Report content display means for displaying the report content is provided.

The reporting system to solve the above problems
A whistleblower device used when the whistleblower reports and a receiving engine device installed in the receiving engine that receives the report,
Provide site information continuation transmission means that continues to transmit the voice or / and video of the site at the same time as transmitting the location information of the reporter device and the reporter identification information for identifying the reporter to the receiving institution device in one operation. Characterized by

The reporting system to solve the above problems
In the reporting system equipped with the notifier device used when the reporter reports and the receiving engine device installed in the receiving organization that receives the report,
The receiving engine device
Emergency information transmitting means for transmitting emergency information generated in the vicinity of the reporter device to the reporter device;
General user equipment
Emergency information receiving means for receiving emergency information;
Emergency information display means for displaying emergency information.

The reporting system to solve the above problems
A reporter device used when a reporter reports, a report engine received from a reporter device provided with a receiver engine device installed in a receiver that receives the report, and a report received by the report engine device 2 A case sharing means for sharing the response of the institution with the receiving institution apparatus 2 of the other receiving institution 2 is provided.

The reporting method to solve the above problem is:
In the notification method in which the notification content transmitted from the notifier device used by the reporter is received by the receiving institution device installed at the receiving institution, the user device is in the waiting state for reporting information input. A scenario display step for displaying a preset scenario;
A scenario answer acquisition step in which the user device acquires a scenario answer input that is a reply to the scenario by the reporter;
The notifier device determines whether the scenario has ended, and if it has not ended, the scenario end determination step for transitioning to a notification information input waiting state,
A message content transmission step in which a user device transmits a scenario, a scenario response input, and one or more report contents including the reporter identification information to the receiving institution device;
A notification content receiving step in which the receiving institution device receives the notification content;
The receiving institution apparatus includes a notification content display step for displaying the notification content.

It has become possible to reduce non-urgent calls that are confused with emergency calls.
Since there is no built-in system for handling similar reports in a large amount of time in a short period of time, the person in charge will consume a large amount of time for the processing.
Because the person in charge is unable to know how to take first-aid measures until they start responding to the report, the whistleblower cannot receive explanations on the first-aid treatment method when reports have accumulated.
Because the answer is not selective, when the whistleblower does not know what to tell, the communication with the person in charge at the receiving institution becomes long and the time of the person in charge at the receiving institution is consumed.
It is difficult for the whistleblower to determine whether the content of the call is urgent,
The remaining issue was that we were unable to report in situations where we were unable to speak and input.

FIG. 1 is a diagram illustrating an entire reporting system in some embodiments of the present invention. It is a hardware block diagram of a reporter apparatus in some embodiment of this invention. It is a hardware block diagram of a receiving engine apparatus in some embodiments of the present invention. It is a functional block diagram of a reporter apparatus in some embodiments of the present invention. FIG. 4 is a functional block diagram of a receiving engine device in some embodiments of the present invention. FIG. 6 is a flow diagram illustrating the operation of the reporting system in some embodiments of the present invention. FIG. 6 illustrates a reporting scenario in some embodiments of the present invention. FIG. 1 is a diagram illustrating an entire reporting system in some embodiments of the present invention. It is a hardware block diagram of the server apparatus in some embodiment of this invention. It is a functional block diagram of a server apparatus in some embodiments of the present invention. It is a figure which shows the screen containing the question and the answer of the scenario displayed on a notifier apparatus in some embodiment of this invention. It is a figure which shows the screen containing the question and the answer of the scenario displayed on a notifier apparatus in some embodiment of this invention. It is a figure which shows the screen containing the question and the answer of the scenario displayed on a notifier apparatus in some embodiment of this invention. It is a figure which shows the screen containing the question and the answer of the scenario displayed on a notifier apparatus in some embodiment of this invention. It is a figure which shows the screen containing the question and the answer of the scenario displayed on a notifier apparatus in some embodiment of this invention. It is a figure which shows the screen containing the question and the answer of the scenario displayed on a notifier apparatus in some embodiment of this invention. It is a figure which shows the screen immediately after the report content transmission displayed on a reporter apparatus in some embodiment of this invention. It is a figure which shows the screen after the report content transmission displayed on a reporter apparatus in some embodiment of this invention. It is a figure which shows the screen containing the question and the answer of the scenario displayed on a notifier apparatus in some embodiment of this invention. It is a figure which shows the screen containing the question and the answer of the scenario displayed on a notifier apparatus in some embodiment of this invention. It is a figure which shows the screen containing the question and the answer of the scenario displayed on a notifier apparatus in some embodiment of this invention.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.
FIG. 1 is an overall view of a notification system 100 according to an embodiment of the present invention.
The whistleblower device 104 used by the whistleblower, and the receiving engine device 106 used by the person in charge of the jurisdiction body that is required to respond in the event of an emergency such as the police, the fire department, the Japan Coast Guard, or the Self-Defense Force, are each connected to a network 102 such as the Internet. I can do it.
Receiving institution device 106 can communicate with whistleblower device 104 via network 102.
In addition, the notification system 100 includes a determination unit 108 that can be accessed from the notification device 104 and determines the receiving organization that has jurisdiction from the content of the notification, the necessity of first aid, and the like.

Although the determination unit 108 is located inside the notifier device 104 in FIG. 1, as shown in FIG. 8, the server device 110 is provided outside the notifier device 104, and the determination unit 108 is provided inside the server device 110. You can also
Further, when the server apparatus 110 is provided as shown in FIG. 8, the server apparatus 110 transmits the result of the calculation (determination) performed by the determination unit 108 to the reporter apparatus 104, and the reporter apparatus also stores the determination result. It is also possible to adopt a configuration in which the contents of the report are transmitted to the receiving organization having jurisdiction.

In addition, the server device has a function of recording information related to the reporter. When frequent notifications are made from a specific reporter device, it is possible to provide guidance based on the information.
By doing so, mischief reports can be prevented.
It is possible to pre-register information about the whistleblower in the receiving institution device,
In current Japan, the receiving engine equipment has different jurisdiction for each area,
Depending on the classification of the receiving organization such as general consultation center, command room, police, fire department, etc.
It is desirable that the service provider separately installs the server device 110 and records the information of the reporter.

In addition, by installing the server device 110 by the service provider as described above, there are the following advantages.
Even if you find a suspicious object, there are people who do not report because they may be later suspected or relentlessly interrogated.
The aim is to prevent cases where it is impossible to prevent incidents that might prevent damage (for example, placing bombs in a trash can) if a report is received.
Therefore, the service provider should not disclose the personal information if there is no evidence that the police can judge that the report was mischievous after confirming the contents actually investigated by the police.
This is because once credit is broken, it may be the same as the current emergency call system again and not report.
(In order to be able to report anonymously, it is necessary to prepare an anonymous report ID in addition to the reporter ID for identifying the reporter, and associate the reporter ID with the anonymous report ID. )

FIG. 2 is a diagram illustrating an example of a hardware configuration of the reporter device 104.
The whistleblower device 104 is preferably a portable device such as a smartphone or a mobile phone, but a device having a communication function such as a laptop personal computer, a desktop personal computer, or a tablet computer is used. It is also possible.
The reporter device 104 includes a CPU 204, a main storage device 206, an auxiliary storage device 208, a communication device 210, a display device 212, an input device 214, and a positioning sensor 216 such as a GPS.
These components communicate through one or more communication buses or signal lines 202.
The hardware configuration does not need to be the same as that in FIG. 2, and may include other devices or may have a smaller configuration.

  The CPU 204 executes various software programs and / or instruction sets stored in the main storage device 206, executes various functions of the notifier device 104, and processes data.

The main storage device 206 can include a high-speed random access memory, and further includes one or more magnetic disk storage devices, non-volatile memories such as flash memory devices, or other non-volatile solid-state memory devices. In addition to storing the program executed by the CPU 204, it is used as a work area when this program is executed.
In some embodiments, the main storage device 206 is a storage device located remotely from one or more CPUs (processors) 204, such as a communication device 210 (wireless communication interface or external port), and the Internet ( Storage attached to a communications network such as intranet (s), local area network (LAN), wide local area network (WLAN), storage area network (SAN), or any suitable combination thereof. A device can further be included.

  The external storage device 208 is, for example, a flash ROM or a hard disk device, and stores data necessary for executing the program.

The communication device 210 transmits and receives electromagnetic waves. The communication device 210 converts between an electric signal and an electromagnetic wave, and communicates with a communication network and other communication devices via the electromagnetic wave. The communication device 210 includes, but is not limited to, an antenna system, an RF transceiver, one or more amplifiers, a tuner, one or more oscillators, a digital signal processor, a CODEC chipset, a subscriber identification module ( Well-known circuitry for performing these functions can be included, including SIM) cards, memory, and the like. Communication device 210 may be referred to as the World Wide Web (WWW), networks such as the Internet, Intranet, and / or cellular telephone networks, wireless local area networks (LANs) and / or metropolitan area networks (MANs), and wireless communications Can communicate with other devices. Wireless communications include, but are not limited to, wide area systems for mobile communications (GSM®), data enhanced GSM® environment (EDGE), wideband code division multiple access (W? CDMA) Code division multiple access (CDMA), time division multiple access (TDMA), Bluetooth, wireless fidelity (such as IEEE 802.11a, IEEE 802.11b, IEEE 802.11g and / or IEEE 802.11n) (Wi? Fi) ), Voice over Internet Protocol (VoIP), Wi-MAX, e-mail, instant messaging, and / or short message service (SMS) protocols, or communication protocols not yet developed as of the filing date of this specification , Other Any of the plurality of communication standards, including any suitable communications protocol, a communication protocol, and communication techniques may be used.
The reporter device 104 is connected to the network 102 via the communication device 210.

  The display device 212 is configured by, for example, a liquid crystal display or an organic EL display, and displays emergency information or information for operation as an image.

The input device 214 includes physical buttons, a dial, a keyboard, a pointing device such as a mouse, a touch panel, and the like.
The reporter operates the input device 214 to input report information and the like.

  The positioning sensor 216 acquires position information of the reporter device 104.

FIG. 3 is a diagram illustrating an example of a hardware configuration of the receiving engine apparatus 106.
The receiving engine device 106 is a device having a communication function such as a laptop personal computer, a desktop personal computer, or a tablet computer.
The reception engine device 106 includes a CPU 304, a main storage device 306, an auxiliary storage device 308, a communication device 310, a display device 312, and an input device 314.
These components communicate through one or more communication buses or signal lines 302.
The hardware configuration does not have to be the same as that in FIG. 3, and the configuration may be larger or smaller than this.

  The CPU 304 executes various software programs and / or instruction sets stored in the main storage device 306, executes various functions of the notifier device 104, and processes data.

The main storage device 306 can include a high-speed random access memory, and further includes one or more magnetic disk storage devices, non-volatile memories such as flash memory devices, or other non-volatile solid-state memory devices. In addition to storing the program executed by the CPU 304, it is used as a work area for executing this program.
In some embodiments, the main storage device 306 is a storage device located remotely from one or more CPUs (processors) 304, such as a communication device 310 (wireless communication interface or external port), and the Internet ( Storage attached to a communications network such as intranet (s), local area network (LAN), wide local area network (WLAN), storage area network (SAN), or any suitable combination thereof. A device can further be included.

  The external storage device 308 is a flash ROM or a hard disk device, for example, and stores data necessary for executing the program.

The communication device 310 transmits and receives electromagnetic waves. The communication device 310 converts between an electric signal and an electromagnetic wave, and communicates with a communication network and other communication devices via the electromagnetic wave. The communication device 310 includes, but is not limited to, an antenna system, an RF transceiver, one or more amplifiers, a tuner, one or more oscillators, a digital signal processor, a CODEC chipset, a subscriber identification module ( Well-known circuitry for performing these functions can be included, including SIM) cards, memory, and the like. Communication device 310 may be referred to as the World Wide Web (WWW), networks such as the Internet, Intranet, and / or cellular telephone networks, wireless local area networks (LANs) and / or metropolitan area networks (MANs), and wireless communications Can communicate with other devices. Wireless communications include, but are not limited to, wide area systems for mobile communications (GSM®), data enhanced GSM® environment (EDGE), wideband code division multiple access (W? CDMA) Code division multiple access (CDMA), time division multiple access (TDMA), Bluetooth, wireless fidelity (such as IEEE 802.11a, IEEE 802.11b, IEEE 802.11g and / or IEEE 802.11n) (Wi? Fi) ), Voice over Internet Protocol (VoIP), Wi-MAX, e-mail, instant messaging, and / or short message service (SMS) protocols, or communication protocols not yet developed as of the filing date of this specification , Other Any of the plurality of communication standards, including any suitable communications protocol, a communication protocol, and communication techniques may be used.
The receiving engine device 106 is connected to the network 102 via the communication device 310.

  The display device 312 includes, for example, a liquid crystal display or an organic EL display, and displays emergency information or information for operation as an image.

  The input device 314 includes physical buttons, a dial, a keyboard, a pointing device such as a mouse, a touch panel, and the like.

FIG. 4 is a functional block diagram of the whistleblower device 104 in some embodiments.
The reporter device 104 includes a storage unit 400, a report content acquisition unit 402, a scenario display unit 404, a scenario answer acquisition unit 406, a report content transmission unit 408, a reporter information setting unit 410, and a positioning unit 412. Reading means 141, phonetic character conversion means 416, first aid method providing means 418, cooperation means 420, installation position display means 422, additional information transmission means 424, on-site information continuation transmission means 426, reception An engine determination unit 407, a report content analysis unit 409, and a cooperation request unit 411 are provided.
Receiving organization determination means 407, report content analysis means 409, and cooperation request means 411 are included in determination section 108.
Each of the above means is executed by the CPU 204 executing a computer program to control each component in FIG.
In FIG. 1, the determination unit 108 and all the means included in the determination unit 108 are included in the reporter device 104. However, in some embodiments, the server device 110 includes the determination unit 108 as illustrated in FIG. The reporter device 104 may have a part of the function of the determination unit 108 and the server device may have a part of the means.

The storage unit 400 can include reporter identification information 401.
Furthermore, the storage unit 400 may be configured to record information about scenarios and information about reporters.
As information about the whistleblower, registering information such as chronic illness, family hospital, date of birth, allergies, vaccinations, hearing impairments, etc. is convenient for reporting.
In some embodiments, it is also possible to register information about people who live together or who often spend time together. By doing so, it is possible to display registration information in the answers in the scenario, so it is desirable to register such information as well.
Even if information is locked on the whistleblower device, it is possible to make a report so that only the registered information such as the patient's illness can be confirmed. Can be included in the content of the report.

The report content acquisition unit 402 acquires report information input by the reporter.
The scenario display unit 404 displays a scenario (in many cases, a scenario is a question, but a request such as a request may be requested) and an answer. In the scenario answer acquisition unit 406, the reporter device acquires the selection of the answer displayed by the previous scenario display unit 404 and the input of other answers (scenario answer input) by the reporter.
The scenario display unit 404 can select and display a scenario from two or more different languages, or can simultaneously display the scenario in two or more different languages.
In the notification using the scenario of the present invention, the scenario display means 404 and the scenario answer acquisition means 406 are means for acquiring notification information in the same manner as the notification content acquisition means.

The receiving institution judging means 407 is means for judging a receiving institution having jurisdiction over the contents of the report. In order to judge the receiving institution that has jurisdiction, it is necessary to set judgment criteria in advance.
The report content transmitting means 408 transmits the scenario and the report content including the scenario answer input to the receiving institution apparatus 106 of the receiving institution having jurisdiction.
Here, it is essential to include the scenario and the scenario answer input, but in addition, the reporter identification information stored in the reporter device 104, information about the reporter, location information of the reporter device, local photos and videos, etc. Can also be included in the content of the report.

In addition to questions and answers to the scenario, the scenario can include functions such as means of contacting the receiving institution classification, jurisdiction receiving institution, AED and other institutions, and means of selecting emergency measures to be displayed when the notification is completed. May be.
In such a case, the recipient institution is automatically determined by the answer to the scenario question.

In the present invention, the reporter can send the contents of the report to two or more receiving institutions when there are two or more receiving institutions that have jurisdiction over the contents of the report.
For example, the contents of a report are transmitted to the police in the case of a walk-through incident, and to the fire department and the police if there are injuries due to a fire or traffic accident.

It is also assumed that the content of the notification sent to two or more receiving organizations in a single notification differs for each receiving organization.
For example, if you are injured in a traffic accident, you will also send information about your illness and your hospital to the fire department, but not to the police.
If the family hospital is nearby, an inquiry as to whether or not it can be accepted may be sent to the family hospital.

  Based on the report content, the report content analysis means 409 determines whether or not it is necessary to inform the reporter of the method of first aid, and if necessary, from one or more emergency measures, one or more first aid suitable for the report content is determined. Determine the treatment (necessary first aid).

The reporter information setting means 410 enables the reporter to set information to be included in the report contents in advance.
Such information includes information such as chronic diseases and family hospitals stored in the storage unit 400 described above. It may include information about the person living with you.

  The positioning means 412 acquires the location information of the notifier device at the time of reporting.

The reading unit 141 reads out the characters acquired by the scenario / speech character converting unit 416 and the character data received from the receiving institution device 106.
The voice character conversion means 416 acquires the voice of the reporter and converts it into characters.
The reading means 141 and the phonetic conversion means 416 are necessary to enable a blind person to make a report, and in order to perform these means, in some embodiments, the caller device 104 is a speaker. And a microphone.

First-aid treatment method providing means 418 explains a necessary first-aid treatment method to the notifier through the notifier device 104.
As a method for explaining, a moving image, sound, still image, text, or a combination thereof can be used. Data related to these first aid methods may be stored in any of the receiving engine device, server device, and whistleblower device, but should be stored in the whistleblower device assuming that the communication network overflows in the event of a large-scale disaster. It is preferable to leave.
The video may be subtitled for people who are deaf. Of course, subtitles can be added only when information indicating that deafness is not recorded in the storage unit 400 in advance or when the surrounding noise exceeds a predetermined volume.

The cooperating means 420 is connected to a cooperating apparatus of a cooperating person nearby through a network, and one reporting apparatus is used for a first aid screen, a map of an AED installation location, and an exchange with a receiving organization. It is possible to divide or share the above collaborator devices.
The network is a network that can communicate via Bluetooth, wireless LAN, or the like.
As the collaborator device, the same device as the reporter device can be used.
The cooperating means 420 makes it possible to carry out several responses to an emergency situation in parallel when there is a person who cooperates nearby.
For example, it is possible to share the screen displaying the AED map and the first-aid treatment method that are displayed when it is determined that an AED is necessary based on the exchange with the receiving organization or the content of the report. In addition, additional information such as a site photo may be sent on behalf of the reporter.

  The installation position display means 422 is a range in which the installation positions of the necessary items that can be used freely are determined in advance when it is determined from the answer to the scenario that the necessary items (AED, etc.) exist. If it is inside, the installation position is displayed.

The cooperation request means 411, when it is determined from the answer to the scenario that there is a necessary item (AED, etc.), is an installation organization installed in one or more installation organizations that install the necessary item. Put a request for cooperation on the device.
The installation organization that will contact the request for cooperation can be limited to organizations that have registered in advance to allow them to lend necessary items or to respond to rushing requests.
In addition, when the installation engine apparatus receives the cooperation request notification, the necessary equipment cooperation option of the staff apparatus associated with the installation engine apparatus used in advance by the staff of the installation engine is activated, and the necessary equipment is taken. By selecting the option, it is possible to share the position information of the staff with one or more of the reporter, collaborator, and receiver.
As the staff device, the same device as the whistleblower device can be used.

Until now, for example, when you brought an AED, you could only ask a nearby person to bring an AED.
However, there was a tremendous time loss from where to find the setting location, contact, and get.
Furthermore, even when actually going to the location where the AED was installed, lending was refused and documents were written, resulting in further time loss.
In addition, there was a case where a man who had fallen on a golf course tried to use an AED and did not move due to a battery failure.
Since the management of the AED is entrusted to the owner, the maintenance is not performed well, and there is a possibility that it will not be used in an emergency as described above.

For every 1 minute delay until defibrillation, the survival rate decreases by about 7-10%. If the heart stops sending blood, it is said that it will be difficult to recover the brain in 3-4 minutes.
On the other hand, according to the 2016 edition of the statistical data of the Ministry of Internal Affairs and Communications Fire and Disaster Management Agency, it takes about 8 minutes 36 seconds on average to arrive in Japan. Then it takes 9 minutes and 36 seconds since it takes at least 1 minute to activate the AED.
Defibrillation by AED is performed after an ambulance arrives, but after 9 minutes and 36 seconds, the rate of failure to return to society due to brain damage is close to 100%, and the survival rate is extremely low.

  The installation position display means 422 and the cooperation request means 411 have the potential to dramatically improve these problems.

The additional information transmission unit 424 further transmits additional information using a photograph, a moving image, sound, and text after transmitting the content of the report.
The additional information transmission means 424 allows the person in charge at the receiving institution to grasp the latest situation and deal with the report even if the report overflows due to a large-scale disaster and takes a long time to respond. It becomes possible.
It is also effective in the case of simultaneous fires.

The field information continuation transmission means 426 transmits the location information of the reporter device and the reporter identification information for identifying the reporter to the receiving institution device at the same time as one operation, and simultaneously transmits the voice or / and video of the site. to continue.
For example, it is effective to inform the urgency when it is hostaged and it does not move suspiciously.
With respect to this function, it is desirable to calculate received data at the receiving engine device in order to identify misinformation.

FIG. 5 is a functional block diagram of the whistleblower device 106 in some embodiments.
The reporter device 106 includes a storage unit 500, a report content receiving unit 502, a report content display unit 504, a case sharing unit 506, a report grouping unit 508, and a group-by-group reply unit 510.
The storage unit 500 can store the receiving institution identification information, past report contents, correspondence at that time, and the like.
Each of the above means is executed by the CPU 304 executing a computer program to control each component in FIG.

  The report content receiving unit 502 is a unit that receives the report content transmitted from the reporter device.

  The report content display means 504 is means for displaying the received report content on the display device 312.

The case sharing unit 506 shares the content of the report received from the reporter device and the response of the receiving organization to the content of the report acquired by the receiving engine device with the receiving engine device 2 of the other receiving engine 2.
In other words, the content of the notification received by the receiving engine device 2 of the other receiving organization 2 and the response by the receiving organization 2 to the content of the notification are also shared with the receiving engine device 1, and the person in charge 1 of the receiving organization 1 You can confirm them.
This function may be used to save more people without waste in a large-scale disaster.

The report grouping means 508 performs grouping for each report content when all or some of the plurality of report contents received from the plurality of reporter devices match.
The group-specific reply unit 510 transmits a reply having the same content for each grouped report content to a plurality of reporter devices.
Report grouping means 508 and group-specific reply means 510 can ask for symptoms to identify chemical substances used during chemical terrorism, and can respond urgently at normal times with relatively minor symptoms in the event of a large-scale disaster However, it can be used when asking questions to narrow down the responders when it is difficult to deal with all of the reports.

FIG. 9 is a diagram illustrating an example of a hardware configuration of the server apparatus 110.
The server device 110 includes a CPU 904, a main storage device 906, an auxiliary storage device 908, and a communication device 910.
These components communicate over one or more communication buses or signal lines 902.
The hardware configuration does not have to be the same as that in FIG. 9 and may be more or less than this.

  The CPU 904 executes various software programs and / or instruction sets stored in the main storage device 906, executes various functions of the notifier device 104, and processes data.

The main storage device 906 can include a high-speed random access memory, and further includes one or more magnetic disk storage devices, non-volatile memories such as flash memory devices, or other non-volatile solid-state memory devices. In addition to storing a program executed by the CPU 904, it is used as a work area when executing this program.
In some embodiments, main storage 906 is a storage device located remotely from one or more CPUs (processors) 904, such as a communication device 910 (wireless communication interface or external port), and the Internet ( Storage attached to a communications network such as intranet (s), local area network (LAN), wide local area network (WLAN), storage area network (SAN), or any suitable combination thereof. A device can further be included.

  The external storage device 908 is a flash ROM or a hard disk device, for example, and stores data necessary for executing the program.

The communication device 910 transmits and receives electromagnetic waves. The communication device 910 performs conversion between an electric signal and an electromagnetic wave, and communicates with a communication network and other communication devices via the electromagnetic wave. The communication device 910 includes, but is not limited to, an antenna system, an RF transceiver, one or more amplifiers, a tuner, one or more oscillators, a digital signal processor, a CODEC chipset, a subscriber identification module ( Well-known circuitry for performing these functions can be included, including SIM) cards, memory, and the like. The communication device 910 may be referred to as the World Wide Web (WWW), a network such as the Internet, an intranet, and / or a cellular telephone network, a wireless local area network (LAN) and / or a metropolitan area network (MAN), and wireless communication Can communicate with other devices. Wireless communications include, but are not limited to, wide area systems for mobile communications (GSM®), data enhanced GSM® environment (EDGE), wideband code division multiple access (W? CDMA) Code division multiple access (CDMA), time division multiple access (TDMA), Bluetooth, wireless fidelity (such as IEEE 802.11a, IEEE 802.11b, IEEE 802.11g and / or IEEE 802.11n) (Wi? Fi) ), Voice over Internet Protocol (VoIP), Wi-MAX, e-mail, instant messaging, and / or short message service (SMS) protocols, or communication protocols not yet developed as of the filing date of this specification , Other Any of the plurality of communication standards, including any suitable communications protocol, a communication protocol, and communication techniques may be used.
The server device 110 is connected to the network 102 via the communication device 910.

FIG. 10 is a functional block diagram of the server apparatus 110 in some embodiments.
The server device 110 includes a storage unit 1000, a report content transfer unit 1002, a scenario editing unit 1004, a report history storage unit 1006, a receiving organization determination unit 407, a report content analysis unit 409, and a cooperation request unit 411.
The storage unit 1000 stores scenario information, report history, and the like.
Each of the above means is executed by the CPU 904 executing a computer program to control each component in FIG.

  The report content transfer unit 1002 receives the report content transmitted from the reporter device 104 and transfers the report content to the receiving engine device 106 installed in the receiving organization of the jurisdiction determined by the receiving organization determination unit 407.

The scenario editing unit 1004 newly adds and edits a scenario.
Then, the scenario information may be stored in the notifier device 104, and when the scenario information is changed on the server device 110, the change may be used to synchronize with the reporter device 104.
It is necessary to carefully examine who and how to actually edit the scenario.

The report history storage unit 1006 stores the report contents and the correspondence of the competent organization.
The recorded report history is useful for scenario improvement and system improvement.

The server device 110 need not have the configuration shown in FIG.
For example, the receiving organization of the jurisdiction that is the transmission destination of the report content is determined on the reporter device 104, the report content is transmitted directly from the reporter device 104 to the receiving engine device 106, and the response to the report content is finished by the receiving organization. At this time, the history may be transmitted from the receiving engine device 106 to the server device 110.
In that case, the report content transfer means 1002 and the receiving organization determination means 407 are not required for the server device. In addition to this, various configurations can be considered for the reporter device 104, the receiver device 106, and the server device 110 in the notification system of the present invention.

In order for the present invention to function, it is necessary to set a scenario in advance.
A scenario 700 shown in FIG. 7 illustrates an example of a scenario question and its answer in some embodiments so that the correspondence can be easily understood.

In FIG. 7, Q is a question, and A is a preselected answer selection value.
Q1 corresponds to A1, and Q2 corresponds to A2. As for the registration list 702, a list previously set by the reporter on the reporter device 104 is displayed.

The scenario 700 in FIG. 7 is an example of the scenario 700 in the notification system of the present invention, and is not limited to this.
In addition to the question and its answer, the scenario 700 may include functions such as a means for contacting the receiving institution classification, the receiving institution having jurisdiction, the AED and other institutions, and a means for selecting an emergency measure to be displayed when the notification is completed. . By doing so, the AED organization can be contacted before the scenario is completed, so the time taken to use the AED can be shortened, and the judgment of the recipient receiving organization that is the destination can be made in parallel with the input by the whistleblower. By doing so, it is possible to shorten the time required for reporting.
It is also possible to make it possible to ask for taking photos and videos in a scenario.

11A to 11L are an example of an image displayed on the reporter device 104 at the time of reporting and an operation of the reporter (I is similar to 1 and thus does not exist in FIG. 11I).
In this example, the report content is an emergency emergency call.
1100 is a reporter device, 1102 is a display device of the reporter device 1100, is equipped with a touch panel, 1120 is a physical button of the reporter device, and 1102 and 1120 are input devices of the reporter device 1100.
Reference numeral 1104 denotes a reporter's hand.
The icons 1106, 1108, 1110 and 1112 are buttons, and each function can be executed by tapping (touching and releasing).
When the home icon 1106 is tapped, FIG. 11A that is the main screen of the notification application is displayed. When a notification icon 1108 is tapped, information on an emergency such as an incident, accident, or fire occurring in the vicinity is displayed. This can be expected to reduce the number of emergency calls due to inquiries about nearby emergency situations that currently increase during an emergency situation.
If you tap the 1110 icon, you will need first-aid measures in the event of emergency, firefighting activities that can be done in the event of a fire or fire hydrant, preparations for evacuation, and things to be aware of when an incident occurs in the surrounding area. Browse what you wanted to learn.
By tapping the 1112 setting icon, you can set useful information in case of emergency, such as information about a sickness, family hospital, presence / absence of hearing impairment, address, age, and living together, or change the font size. .
1114 is a scenario question, 1116 is a selection value of an answer corresponding to the scenario question, and 1118 is a text input area for inputting a character when there is no answer to the scenario question in the selected place.
Reference numeral 1122 denotes a candidate displayed when a character is started to be input to 1118. The candidates displayed here should be limited to those for which scenarios are set. This will not only save the time for the operator of the competent authority, but also the caller faster than typing everything if scenarios are set up for similar responses in advance. The report can be completed.
It is necessary to set in advance the destination recipient organization when the contents that are not in the scenario are entered, for each pair of scenario questions and answers up to the middle (of course, even if you entered other than the scenario from the beginning) .

The icons 1124, 1126, 1128, 1130, and 1132 are buttons, and the respective functions can be executed by tapping.
When the home icon of 1124 is tapped after the notification content is transmitted and before the notification that the response to the notification content by the receiving organization is completed, a screen immediately after the transmission of the notification content (FIG. 11G) is displayed. The
When a group icon 1126 is tapped, a list of collaborators and position information can be confirmed. You can also display information needed to add collaborators and choose what and how to collaborate with collaborators.
The group icon 1126 displayed in FIG. 11G has the number 1 displayed on the upper right. In this example, since it was found that the AED was necessary in the operation of FIG. 11F, the AED installation organization was immediately contacted, and the staff of the AED installation organization enabled the cooperation option of the staff device and joined as a collaborator. The number 1 is displayed.
When the position information icon 1128 is tapped, as shown in FIG. 11H, the current position (1142) of the caller terminal 1100, the position of the fire engine (1144), the position of the collaborator (AED here) (1146), and the ambulance The approximate time to arrival (1150) is displayed.
When the conversation icon 1130 is tapped, the contents of the report and the exchange with the person in charge (operator) of the receiving organization can be displayed, or additional information can be transmitted.
When the menu icon 1132 is tapped, other menus are displayed. For example, functions that are rarely used, such as canceling a report, can be included in the menu.
Reference numeral 1133 indicates the response status of the receiving engine 106, which is displayed when transmission of the contents of the report is completed and a notification that the ambulance has departed from the receiving engine apparatus 106 to the reporter apparatus 1100.
1134 is the title of the necessary first aid.
Reference numeral 1136 denotes an explanation for the first aid method (in this example, a moving image).
Reference numeral 1138 denotes a thumbnail image of a moving image of the first aid method.
Reference numeral 1140 denotes a moving image playback button of the first aid method.
In this example, there is only one emergency measure, but one or more emergency measures may be displayed if necessary.

FIG. 11J is an example in which an answer other than the displayed selection value is input in FIG. 11A. In FIG. 11J, only “O” is input, and the cursor is behind “O”.
The display of “lost item” below the input area 1118 means that a scenario has been set because a person who has inquired about a lost item has been in the past.
Actually, it is assumed that many scenarios other than the lost items are set due to the operation of the emergency call system for many years by telephone.

FIG. 11K is a modification of the main screen of the notification application.
“Others” in 1152 is a button, and FIG. 11L is displayed by tapping.
In this case, the reporter may be easy to use because more selection values for “others” can be displayed as candidates 1154.
The notification application in FIG. 11 is an example for realizing the means included in the reporter device 104, and the present invention is not limited to this.

FIG. 6 is a flowchart showing an example of the operation of the notification system 100.
In this example, a receiving institution having jurisdiction is linked to the scenario. Therefore, at the same time when the scenario ends, the receiving engine device 106 installed in the receiving engine that is the transmission destination of the notification content is determined.

When the reporter starts reporting, the reporter device 104 displays a scenario (604). In some embodiments, the screen that displays the initial scenario on the whistleblower device 104 is the screen as depicted in FIG. 11A.
The whistleblower selects an answer to the question of the scenario displayed on the whistleblower device 104 from the selection value or inputs it by text (606). In FIG. 11A, the whistleblower has selected “Emergency”.
When the reporter inputs an answer, the reporter apparatus 104 acquires the input of the answer (608), and determines whether the scenario is finished (610).
If the scenario has not ended (No), the next question of the scenario is displayed (604). When the input of FIG. 11A is received, FIG. 11B is displayed, and scenarios are displayed (604) in order of FIG. 11C, FIG. 11D, FIG. 11E, and FIG.
If the scenario is completed at 610 (Yes), is there a need for an AED or the like in parallel with the transmission of the content of the report to the receiving engine apparatus (622)? The determination of (612) is made.

The contents of the report transmitted from the reporter apparatus 104 to 622 are received by the receiving engine apparatus 106 (624) and displayed on the display 312 of the receiving engine apparatus 106 (626). At this time, the person in charge of the receiving organization may be notified by sound or the like.
The person in charge at the receiving organization confirms the contents of the report and responds to the report (628), and the person in charge contacts the notifier through the notifier device using the receiving engine device (630).

Whether there is a need such as AED (612: yes), requesting cooperation from the installation organization (614), and if there is no need (612: no) The determination of (618) is made.
The determination of whether there is something necessary (612) or whether first aid is necessary (618) is that it has already been decided at the end of the scenario if it is incorporated in the scenario.
When it is necessary to convey the first aid method (618: Yes), the necessary first aid method is displayed or reproduced for the contents of the report (620).

When the first aid is not necessary or when there is no person nearby (632: No), when the reporter responds to the communication from the receiving engine device 106, the reporter and the person in charge exchange (638). The method of exchange is by voice, text, or video.
If all necessary contents are confirmed in the scenario, the reporter and the person in charge do not need to exchange (638).
When there is a person nearby (632: Yes), the report content is shared with the cooperator (634), the exchange with the person in charge of the receiving organization is taken over by the cooperator, and the reporter continues the emergency treatment (636). Of course, there is no problem even if the cooperator takes over first aid.
The receiving organization's unit arrives at the site (640), and the report ends.
If there is a necessary item such as an AED (612: Yes) and a necessary item such as an AED arrives before 640, it is necessary to perform AED, but this is not shown.
The notification system of the present invention can have various configurations, and the operation flow is not limited to that shown in FIG.

  The notification method of the present invention can realize the notification system 100 described above.

  It can be used as an emergency call system that can save more people during large-scale disasters.

Claims (42)

In a reporting system comprising a notifying device used when a reporting person reports and a receiving engine device installed in a receiving organization that receives the notification,
The whistleblower device is
Scenario answer acquisition means for acquiring a scenario answer input which is an answer to a preset scenario by the reporter;
Displays a question based on the scenario, receives the scenario answer input obtained by the scenario answering unit, determines whether the scenario is completed, and displays the next question of the scenario if not completed Scenario display means;
The scenario, and a report content transmitting means for transmitting a report content including the scenario answer input,
The receiving engine device
Report content receiving means for receiving the report content;
A reporting system comprising reporting content display means for displaying the reporting content. The notification system further includes a determination unit,
The notification system according to claim 1, wherein the determination unit includes a receiving institution determination unit that determines which receiving institution has jurisdiction of a receiving institution having jurisdiction over the notification contents. The receiving institution determination means further includes
The notification system according to claim 2, wherein if the receiving organization having jurisdiction over the content of the notification is a plurality of receiving organizations, the plurality of receiving organizations are determined as the transmission destinations of the notification content. The receiving organization judging means is
The notification system according to claim 2, wherein one or more receiving institutions registered in advance for each combination of the scenario and the answer to the scenario are determined as a transmission destination of the notification content. The determination unit is included in the notifier device,
The notification system according to any one of claims 2 to 4, wherein the notification content transmission unit transmits the notification content to the receiving engine device. The reporting system further includes:
A server device,
The determination unit is included in the server device,
The notification content transmitting means transmits the notification content to the server device,
The server device is
The notification system according to any one of claims 2 to 4, further comprising notification content transfer means for transmitting the notification content to the receiving engine device. The determination unit further determines, based on the notification content, whether or not it is necessary to convey a method of first aid to the reporter, and if necessary, from one or more emergency measures, one or more suitable for the notification content A report content analysis means to determine necessary first aid measures,
The notification system according to any one of claims 2 to 6, wherein the notifier device includes first-aid method providing means for providing the necessary first-aid method. The scenario is
2. In addition to questions and answers, it includes functions such as a classification of a receiving institution, a means for contacting the receiving institution having jurisdiction, an AED, and other institutions, a means for selecting an emergency measure to be displayed when a notification is completed, and the like. The notification system according to claim 1. The whistleblower device further includes
The reporter comprises a reporter information setting means that can be set in advance and can be set in advance in advance information that should be included in the report content,
The notification content transmitted by the notification content transmission means is further
The notification system according to any one of claims 1 to 7, wherein the prior information is included. The scenario display means can further select and display the scenario from two or more different languages, and / or display the scenario simultaneously in two or more different languages. The notification system according to any one of claims 1 to 9. The input from the reporter in the scenario answer acquisition means is
The notification system according to any one of claims 1 to 10, wherein the notification system is selected from answers set in advance corresponding to the scenario or / and input by characters. The whistleblower device further includes
Positioning means for acquiring the location information of the reporter device, the notification content transmitted by the notification content transmission means,
The notification system according to any one of claims 1 to 11, wherein the position information is included. The whistleblower device further includes
A voice character conversion unit that acquires the voice of the reporter and converts it into a character; and a reading unit that reads out the scenario, the character acquired by the voice character conversion unit and the character data received from the receiving institution device. The notification system according to any one of claims 1 to 12, wherein the notification system is characterized. In a reporting system comprising a reporting device used when a reporting party reports, a receiving engine device installed in a receiving organization that receives the reporting and a determination unit,
The whistleblower device is
Report content acquisition means for acquiring report information input by the reporter;
Report content transmitting means for transmitting the report information as it is or with added information,
Including a first aid providing means for providing a necessary first aid method;
The determination unit
A report that determines whether or not it is necessary to inform the reporter of the method of first aid from the report information, and if necessary, a report that determines one or more necessary first aid measures suitable for the contents of the report from a plurality of first aid measures With content analysis means,
The receiving engine device
Report content receiving means for receiving the report content;
A notification content display means for displaying the notification content. The notification system according to claim 14, wherein the determination unit is included in the notifier device. The first aid method providing means includes:
The notification system according to claim 7 or 14, wherein the necessary first aid method is provided using a moving image. The notification system according to claim 16, wherein subtitles can be added to the moving image in the first-aid treatment method providing unit. The first aid method providing means includes:
The notification system according to claim 7 or 14, wherein the necessary first aid method is provided by image or / and voice or / and moving image or / and text. Information on the first aid method is pre-stored in the whistleblower terminal.
The notification system according to claim 7 or any one of claims 14 to 18. In a reporting system comprising a reporting device used when a reporting party reports, a receiving engine device installed in a receiving organization that receives the reporting and a determination unit,
The whistleblower device is
Report content acquisition means for acquiring report information input by the reporter;
Report content transmitting means for transmitting the report information as it is or with added information,
If there is a necessary item, a cooperation request means that is installed in one or more installation agencies where the necessary items are installed, displays the installation location, and / or sends a request for cooperation to the installation engine device And
The receiving engine device
Report content receiving means for receiving the report content;
A notification content display means for displaying the notification content. In the cooperation request means, the installation organization to which the whistleblower device enters a cooperation request notification is:
21. The notification system according to claim 20, wherein the notification system is limited to a pre-registered institution that permits the lending of the necessary items or responds to the rushing request. In a reporting system comprising a reporting device used when a reporting party reports, a receiving engine device installed in a receiving organization that receives the reporting and a determination unit,
The whistleblower device is
Report content acquisition means for acquiring report information input by the reporter;
Report content transmitting means for transmitting the report information as it is or with added information,
Connect to a partner device of a nearby partner through a network, and perform operations such as a screen of the first aid or / and a map of the necessary items and exchanges with the receiving institution with the notifier device 1 The receiving engine device is provided with a cooperating means that can be divided or shared by two or more cooperating devices.
Report content receiving means for receiving the report content;
A notification content display means for displaying the notification content; The whistleblower device further includes
Connect with other collaborator devices nearby through a network,
Cooperating means that makes it possible to divide or share the operation screen such as the first aid screen or / and the map of the necessary items and the exchange with the receiving organization into the notifying device and one or more cooperating devices. The notification system according to any one of claims 1 to 21, further comprising: The cooperation means can further acquire the position information 1 of the collaborator device and / or the position information 2 of the collaborator device 2 of other collaborators. The reporting system described in the section. The whistleblower device further includes
When it is determined from the answer to the scenario that there is a necessary object (AED, etc.), the installation position of the necessary object that can be used freely is within a preset range. The notification system according to any one of claims 1 to 24, further comprising an installation position display unit that displays the installation position. The determination unit further includes:
If it is determined from the answer to the scenario that there is a necessary item (AED, etc.), a request for cooperation is sent to the installation engine device installed in one or more installation organizations where the necessary item is installed. The notification system according to any one of claims 2 to 25, further comprising cooperation requesting means. The installation institution to contact the request for cooperation
27. The notification system according to any one of claims 1 to 26, wherein the notification system is limited to an organization registered in advance that permits the lending of the necessary items or requests for rushing. When the installation engine apparatus receives the cooperation request notification, the necessary equipment cooperation option of the staff apparatus associated with the installation engine apparatus is activated in advance and used by the installation engine staff, and the necessary equipment is taken. When the option is selected, the position information of the staff can be shared with one or more of the reporter, collaborator, and recipient.
The notification system according to any one of claims 1 to 27, wherein: The reporter device further comprises additional information transmitting means for transmitting additional information by a photograph, or / and a video, or / and voice, or / and text after transmission of the content of the report. The notification system according to any one of claims 1 to 22. In a reporting system comprising a notifying device used when a reporting person reports and a receiving engine device installed in a receiving organization that receives the notification,
On-site information continuation transmitting means for continuously transmitting the on-site audio or / and video at the same time as transmitting the location information of the notifier device and the reporter identification information for identifying the reporter to the receiving institution device in one operation. A reporting system characterized by comprising, or
The notification system according to any one of claims 1 to 29, wherein the reporter device further includes the on-site information continuous transmission unit. In a reporting system comprising a notifying device used when a reporting person reports and a receiving engine device installed in a receiving organization that receives the notification,
The receiving engine device
Emergency information transmission means for transmitting emergency information generated around the reporter device to the reporter device;
The whistleblower device is
Emergency information receiving means for receiving the emergency information;
An emergency information display means for displaying the emergency information, or a reporting system, or
The receiving engine device further comprises:
Comprising the emergency information transmitting means,
The whistleblower device further includes
The emergency information receiving means;
The emergency system according to any one of claims 1 to 30, further comprising: an emergency information display unit. In a reporting system comprising a reporter device used when a reporter reports, a receiving engine device installed in a receiving engine that receives the report, and a server device,
The receiving engine device
Emergency information transmitting means for transmitting emergency information generated around the whistleblower device to the server device;
The whistleblower device is
Emergency information query means for querying the server device for emergency information generated in the vicinity;
Emergency information receiving means for receiving the emergency information from the server device;
An emergency information display means for displaying the emergency information, or a reporting system, or
The receiving engine device further comprises:
Comprising the emergency information transmitting means,
The whistleblower device further includes
The emergency information inquiry means;
The emergency information receiving means;
The information system comprising the emergency information display means. The receiving engine device further comprises:
A matter sharing means for sharing the notification content received from the notifier device and the response of the receiving organization to the notification content acquired by the receiving engine device with the receiving engine device 2 of another receiving organization 2 is provided. The notification system according to any one of claims 1 to 32, wherein the notification system is characterized by the following. The receiving engine device further comprises:
The report grouping means for grouping for each of the report contents when all or a part of the plurality of report contents received from the plurality of reporter devices match. The notification system according to any one of claims 33 to 34. The receiving engine device further comprises:
33. The apparatus according to any one of claims 1 to 32, further comprising a group-specific reply unit that transmits a reply having the same content to each of the grouped contents of the report to the plurality of reporter devices. Reporting system. The reporter device is in a state of waiting for input of report information in a report method in which the reporter device receives the report content transmitted from the reporter device used when the reporter reports, and is received by the receiving engine device installed in the receiving organization. A scenario display step for displaying a preset scenario,
A scenario answer acquisition step in which the reporter device acquires a scenario answer input that is an answer to the scenario by the reporter;
The reporter device determines whether the scenario has ended, and if not completed, a scenario end determination step for transitioning to the notification information input waiting state;
The reporter device transmits the content of the report including the scenario and the scenario answer input to one or more receiving engine devices;
A notification content receiving step in which the receiving institution device receives the notification content; and
A reporting method, wherein the receiving institution apparatus includes a reporting content display step for displaying the reporting content. Before or after the scenario end determination step,
The determination unit further includes a receiving organization determination step of determining which one or two or more receiving organizations are the receiving organizations having jurisdiction over the notification content based on the notification content.
The notification method according to claim 36. Before or after the scenario end determination step,
The determination unit further includes a reception organization determination step of determining, as the transmission destination of the notification content, one or more reception organizations registered in advance for each combination of the scenario and the answer to the scenario. Item 36. The reporting method according to Item 36. The notification method according to claim 37 or claim 38, wherein the determination unit is included in the notifier device. Before or after the scenario end determination step,
The determination unit determines whether or not it is necessary to convey a method of first aid to the notifier based on the notification content, and if necessary, one or more suitable for the notification content from a plurality of first aid measures. It further includes a report content analysis step for determining necessary first aid measures,
40. The emergency treatment method providing step in which the notifier device further provides the necessary first aid method after the notification content transmission step. 40. The any one of claims 36 to 39, further comprising: How to report. 41. The notification method according to claim 40, wherein in the first aid method providing step, the notifier device provides the necessary first aid method using a moving image. The scenario display step is characterized in that the reporter device is capable of displaying or switching the display of the scenario set in advance in two or more languages while waiting for notification information input. 42. The reporting method according to any one of claims 41 to 41.

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