JP2019045156A - Guide system, guide method, information processor, and information processing program - Google Patents

Abstract

To provide a system, a method, an information processor, and a processing program, in which output means outputs guidance information just as a user approaches the output means.SOLUTION: An information processor acquires terminal information indicating a portable terminal used by a user and location information indicating a location determined as a destination of the user among a plurality of predetermined locations. The information processor is detection means corresponding to each of a plurality of output means capable of outputting guidance information for guiding the user to the destination. When terminal information is detected by any of the detection means capable of detecting the terminal information indicating the portable terminal via the portable terminal located within a predetermined range from corresponding output means, the output means corresponding to the detection means which has detected the terminal information is used among the plurality of output means to output the guidance information corresponding to a position of the corresponding output means and a position of the location indicated by the location information acquired together with the detected terminal information by acquisition means.SELECTED DRAWING: Figure 9

Description

  The present invention relates to the technical field of a guidance system in which output means arranged outputs guidance information for a user to go to a destination.

  BACKGROUND Conventionally, there is known a guidance system in which a plurality of output means are arranged, and each output means can output guidance information indicating a route to a destination of a user.

  For example, in Patent Document 1, a plurality of display devices are arranged at a certain distance from each other, the user inputs a destination code of a destination into a portable transmitting device, and wirelessly transmits the destination code from the transmitting device It is disclosed that the display device corresponding to the receiving device received in step (c) displays guidance information including an arrow for guiding the user to the destination corresponding to the destination code. Further, in Patent Document 1, the destination code is described by a bar code or the like on the admission ticket carried by the user, and the location code of the bar code etc. written on the admission ticket etc. Optical reading is disclosed.

Japanese Patent Application Laid-Open No. 10-208157

  However, in the technique disclosed in Patent Document 1, in order to display guidance information, it is necessary for the user to point the transmitting device to the display device or for the user to cause the display device to read a bar code or the like. The

  The present invention has been made in view of the above points and the like, and a guidance system, a guidance method, an information processing apparatus, and an information processing program, wherein the output means can output the guidance information only when the user approaches the output means. Intended to provide.

  In order to solve the above-mentioned subject, the invention according to claim 1 is terminal information which shows a portable terminal which a user uses, and place information which shows a place determined as a destination of the user among a plurality of predetermined places. And a plurality of output means capable of outputting guidance information for guiding the user to the destination, and detection means corresponding to each of the plurality of output means, the corresponding output means If the terminal information is detected by any one of the detection means capable of detecting the terminal information indicating the mobile terminal from the mobile terminal located within the predetermined range, the terminal among the plurality of output means The output means corresponding to the detection means that has detected the information, the position of the corresponding output means, and the position of the place indicated by the place information acquired by the acquisition means together with the detected terminal information An output control means for outputting guidance information Flip was, characterized in that it comprises a.

  According to the present invention, when the user carrying the portable terminal enters the predetermined range from the output means, the terminal information of the portable terminal is detected by the detecting means, and the place indicated by the place information acquired along with the terminal information corresponds to The output means outputs the guidance information to be Therefore, the output means can output the guidance information only when the user approaches the output means.

  The invention according to claim 2 is the guidance system according to claim 1, further comprising storage control means for storing the acquired terminal information in the storage means in association with the acquired place information, and the output The control means is a guide indicating the guidance to the destination indicated by the position of the corresponding output means and the location information associated with the detected terminal information by the output means corresponding to the detection means having detected the terminal information It is characterized by outputting information.

  The invention according to a third aspect is the guidance system according to the second aspect, wherein, based on the acquired place information, the guidance information is selected from among a plurality of mode information indicating a plurality of different output modes which are different from each other. The storage control means relates the acquired terminal information to the acquired place information and the determined aspect information, and the storage control means further comprises: , And the output control means causes the output means corresponding to the detection means that has detected the terminal information to output the guidance information in an output manner indicated by the aspect information associated with the detected terminal information, When a plurality of portable terminals are located within a predetermined range from the corresponding output means, the location indicated by the plurality of location information respectively associated with the terminal information of the plurality of portable terminals And characterized in that the guidance information corresponding to the location outputted by the output means the corresponding.

  According to the present invention, the mode information is determined based on the destination of each user. When a plurality of users carrying portable terminals are located within a predetermined range from one output means, the output means is configured to determine the guidance information corresponding to the destination of each user. Output in the output mode shown. Therefore, each user located in the predetermined range can identify the guidance information corresponding to the user among the plurality of guidance information outputted by the output means in the output mode. Therefore, even when a plurality of users are simultaneously approaching one output means, the output means can output the guidance information according to each user.

  The invention according to a fourth aspect is the guidance system according to the third aspect, wherein the determination means is a location associated with the plurality of output means in the terminal information stored in the storage means. If there is specific terminal information that is the same as the output means closest to the location indicated by the acquired location information, the output information closest to the location indicated by the information indicates the aspect information indicating the aspect of outputting the guidance information, The mode information indicating the mode for outputting the guidance information is determined to the terminal information stored in the storage means when the mode information identical to the mode information associated with the specific terminal information is determined and there is no specific terminal information. It is characterized in that the mode information different from the associated mode information is determined.

  According to the present invention, the same aspect information is determined for a plurality of places where the closest output means among the plurality of output means are the same. The guidance information corresponding to such a plurality of places can be made identical to each other. Therefore, there is no problem even if the output mode of the guidance information corresponding to these places is the same. Thus, the total number of output modes can be smaller than the total number of places that can be determined as the destination.

  The invention as set forth in claim 5 is the guidance system according to claim 3 or 4, wherein each of the plurality of output means is associated with each of terminal information of a plurality of portable terminals located within a predetermined range from the output means. When the plurality of pieces of mode information are identical to each other, one piece of guidance information is output for the plurality of portable terminals.

  According to the present invention, when a plurality of users whose identical form information has been determined are located within a predetermined range from one output means, the output means is provided with one piece of guidance information for the plurality of users. It outputs in the output mode which the mode information shows. When the guidance information corresponding to each destination of a plurality of users is identical to each other, there is no problem even if the output mode is identical. Therefore, the output process of the guidance information can be made efficient by the output means outputting one piece of guidance information to these users.

  The invention according to claim 6 is the guidance system according to any one of claims 3 to 5, wherein the detection means detects terminal information in accordance with the number of terminal information stored in the storage means. It is characterized by controlling the wide range of possible portable terminal positions.

  According to the present invention, the width of the detection range of the terminal information by the detection means is controlled according to the number of users using the guidance system. This makes it possible to prevent the number of users simultaneously entering the detection range from becoming excessive. Therefore, since the number of pieces of guidance information output by the output unit is suppressed from being excessive, it is possible to prevent the user from mixing the guidance information.

  The invention according to claim 7 is the guidance system according to claim 6, wherein the detection means is a predetermined departure point to the place indicated by the associated place information among the terminal information stored in the storage means. And controlling the breadth of the range of the position of the portable terminal capable of detecting the terminal information in accordance with the number of terminal information including the position of the corresponding output means among the plurality of output means. Do.

  According to the present invention, for each detection means, the route to the destination is controlled based on the number of users including the corresponding output means, and the width of the detection range of the terminal information by the detection means is controlled. Therefore, it is possible to suppress an excessive number of users who simultaneously enter the detection range due to an increase in the number of users passing near the output means. Therefore, since the number of pieces of guidance information output by the output unit is suppressed from being excessive, it is possible to prevent the user from mixing the guidance information.

  The invention according to claim 8 is the guidance system according to any one of claims 2 to 5, wherein, among the plurality of output means, an output means corresponding to the detection means that has detected the terminal information, It is characterized by further comprising a deletion means for deleting the terminal information from the storage means when it is closest to the place indicated by the place information associated with the terminal information.

  According to the present invention, when the user approaches the output means closest to the destination and the guidance information corresponding to the user is output, the terminal information of the user is deleted from the storage means. When the user who has come close to the destination advances to the destination as it is, the user does not approach any output means. Therefore, the information on the user who finishes using the guidance system is automatically deleted, so that the storage area can be efficiently used.

  The invention according to claim 9 is characterized in that in the guidance system according to any one of claims 1 to 8, each of the plurality of output means is integrated with a corresponding detection means. .

  The invention according to claim 10 is a guide method executed by a computer, comprising: terminal information indicating a portable terminal used by the user; and a place indicating a place determined as the destination of the user among a plurality of predetermined places. Acquisition means for acquiring information and detection means corresponding to each of a plurality of output means capable of outputting guidance information for guiding the user to the destination, wherein the detection means is located within a predetermined range from the corresponding output means When the terminal information is detected by any of detection means capable of detecting terminal information indicating the portable terminal from a portable terminal, an output means corresponding to the detection means which detects the terminal information among the plurality of output means Proposal according to the position of the corresponding output means and the position of the place indicated by the place information acquired in the acquisition step together with the detected terminal information Characterized in that it comprises an output control step of outputting the information.

  The invention according to claim 11 is acquisition means for acquiring terminal information indicating a portable terminal used by a user, and location information indicating a location determined as the destination of the user among a plurality of predetermined locations; A detection means corresponding to each of a plurality of output means capable of outputting guidance information for guiding the user to the destination, the terminal showing the portable terminal from the portable terminal located within a predetermined range from the corresponding output means When the terminal information is detected by any of the detection means capable of detecting information, the position of the corresponding output means by the output means corresponding to the detection means which has detected the terminal information among the plurality of output means And output control means for outputting guidance information according to the detected terminal information and the position of the place indicated by the place information acquired by the acquisition means. That.

  The invention according to claim 12 is acquired by acquiring terminal information indicating a portable terminal used by a user, and location information indicating a location determined to be the destination of the user among a plurality of predetermined locations. Means and detection means corresponding to each of a plurality of output means capable of outputting guidance information for guiding the user to the destination, wherein the portable terminal is located within a predetermined range from the corresponding output means If the terminal information is detected by any of the detection means capable of detecting terminal information indicative of the output information, the corresponding output is generated by the output means corresponding to the detection means having detected the terminal information among the plurality of output means. An output control means for outputting guidance information according to the position of the means and the position of the place indicated by the place information acquired by the acquisition means together with the detected terminal information; Characterized in that to function.

  According to the present invention, when the user carrying the portable terminal enters the predetermined range from the output unit, the terminal information of the portable terminal is detected by the detection unit, and the location indicated by the terminal information corresponds to the location indicated by the terminal information. The output means outputs the guidance information to be Therefore, the output means can output the guidance information only when the user approaches the output means.

It is a figure showing an example of the outline composition of store guidance system S concerning one embodiment. It is a figure which shows an example of arrangement | positioning of the registration apparatus in the shopping mall SM, and a guidance apparatus. (A) is a block diagram showing an example of outline composition of center server 1 concerning one embodiment. (B) is a figure showing an example of a functional block of system control part 14 of center server 1 concerning one embodiment. It is a figure which shows an example of the content memorize | stored in a database. It is a figure which shows an example of the content memorize | stored in a database. (A) is a block diagram which shows an example of a outline | summary structure of the registration apparatus 2 which concerns on one Embodiment. (B) is a block diagram which shows an example of a schematic structure of the guidance apparatus 3 which concerns on one Embodiment. (A) thru | or (d) are figures which show the example of an output of guidance information. (A) is a figure which shows the example of a display of several guidance information. (B) is a figure which shows the other example of a display of several guidance information. (A) is a flowchart which shows an example of the registration process by the system control part 14 of the center server 1 which concerns on one Embodiment. (B) is a flowchart which shows an example of the identifier determination process by the system control part 14 of the center server 1 which concerns on one Embodiment. It is a flow chart which shows an example of guidance processing by system control part 37 of guidance device 3 concerning one embodiment. It is a flow chart which shows an example of guidance processing by system control part 37 of guidance device 3 concerning one embodiment. (A) is a flowchart which shows an example of the guidance information transmission process by the system control part 14 of the center server 1 which concerns on one Embodiment. (B) is a flowchart which shows an example of the deletion process by the system control part 14 of the center server 1 which concerns on one Embodiment. (A) shows an example of a detection range in the case where the number of registered persons is one. (B) shows an example of a detection range when the number of registered persons is five. (A) is a flowchart which shows an example of the field intensity level determination process by the system control part 14 of the center server 1 which concerns on one Embodiment. (B) is an example of a transmission power setting process by the system control unit 37 of the guidance device 3 according to an embodiment. (A) shows an example of the detection range of the guidance apparatus in which the number of persons in charge is one. (B) shows an example of the detection range of the guidance apparatus in which the number of persons in charge is five. It is a flowchart which shows an example of a field intensity level determination process by the system control part 14 of the center server 1 which concerns on one Embodiment.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. The embodiment described below is an embodiment in the case where the present invention is applied to a store guidance system for providing a route guide to a store in a shopping mall. However, the place to be guided is not limited to the store. Such a place may be, for example, a building, a house, a booth, a room, a counter, a bay, etc. Also, facilities, buildings or areas where there are places to be guided are not limited to shopping malls. Such facilities may be, for example, an exhibition hall, a shopping center, a stadium, an amusement park, and the like.

[1. First embodiment]
[1-1. Configuration and Function Overview of Store Guidance System]
First, the configuration and the function outline of the store guidance system S according to the present embodiment will be described with reference to FIG. FIG. 1 is a diagram showing an example of a schematic configuration of a shop guidance system S according to the present embodiment.

  As shown in FIG. 1, the store guidance system S includes a center server 1, at least one registration device 2, and a plurality of guidance devices 3.

  The center server 1, the registration device 2 and the guiding device 3 can mutually transmit and receive data via the network NW using, for example, TCP / IP as a communication protocol. The network NW may include, for example, at least a LAN (Local Area Network). The registration device 2 and the guiding device 3 may be connected to a LAN. When the center server 1 is installed in the shopping mall SM, the center server 1 may be connected to a LAN. When the center server 1 is installed outside the shopping mall SM, the registration device 2 and the guide device 3 may be connected to the center server 1 via a LAN and the Internet.

  FIG. 2 is a view showing an example of the arrangement of the registration device and the guide device in the shopping mall SM. In FIG. 2, P1 to P28 indicate stores, respectively. Also, reference numerals U1 to U9 indicate users U1 to U9 who use the shopping mall SM, respectively. The routes RT1 to RT7 are routes for the users U1 to U7 to go from the departure point to the destination. The number of users who use the shopping mall SM changes from time to time. As shown in FIG. 2, the registration device 2 is installed near the entrance of the shopping mall SM. Only one registration device 2 may be installed, or two or more registration devices 2 may be installed. In FIG. 2, guiding devices 3-1 to 3-9 are shown as an example of the guiding device 3. Each guidance device 3 is installed, for example, on a corridor in the shopping mall SM. For example, it is desirable that the guiding device 3 be disposed at a branch point or a corner. Two or more guiding devices may be installed. The center server 1 may be installed, for example, in a computer room (not shown) in the shopping mall SM or in a computer center (not shown) outside the shopping mall SM.

  Each user who uses the store guidance system S carries the portable terminal 4. The mobile terminal 4 may be, for example, a smartphone, a mobile phone, a tablet, a PDA (Personal Digital Assistant), a mobile game machine, or the like. The portable terminal 4 has a near field wireless communication function. The standard of near field communication may be, for example, Bluetooth (registered trademark), BLE (Bluetooth (registered trademark) Low Energy), ZigBee (registered trademark), NFC (Near field radio communication), and the like. The mobile terminal 4 stores a guidance application. The guidance application is an application program for the store guidance system S. The mobile terminal 4 downloads a guidance application from a server device such as the center server 1 or the like.

  The center server 1 communicates with the registration device 2 and the guidance device 3 to control the store guidance system S. The center server 1 registers the portable terminal 4 carried by the user and also registers the store serving as the destination of the user from the stores P1 to Pk (k is an integer of 2 or more) in the shopping mall SM in the database. Or sends guidance information output by the guidance device to the guidance device. The guide information may be, for example, text information, image information, or voice information.

  The registration device 2 is a device for registering the portable terminal 4 and the destination of the user based on the operation of the user. As shown in FIG. 2, each guidance device 3 outputs guidance information for guiding the user to a destination in the shopping mall SM.

  When the user carrying the portable terminal 4 registered using the registration device 2 enters from the guidance device 3 within a predetermined detection range (approaches), each guidance device 3 is registered with the position and position of the guidance device 3. The guidance information according to the position of the destination is output. The detection range is a range of the position of the portable terminal 4 at which the guiding device 3 can detect the terminal ID. The detection of the portable terminal 4 may be realized by, for example, near field communication between the guiding device 3 and the portable terminal 4. As a result, the mobile terminal 4 acquires the position information of the mobile terminal 4 because the shopping mall SM is a place where the radio wave condition is not good even if it can not use GPS (Global Positioning System) or mobile communication network. Even if it is not possible, guidance to the destination is possible. The width of the detection range may be the same for all the guiding devices 3 or may be determined for each of the guiding devices 3. When a plurality of users approach one guidance device 3, the guidance device 3 may output a plurality of pieces of guidance information corresponding to each of these users, or one of the users corresponding to one of the users. Only the guidance information of may be output.

[1-2. Center server configuration]
Next, the configuration of the center server will be described using FIG. 3 (a), FIG. 4 and FIG.

  FIG. 3A is a block diagram showing an example of a schematic configuration of the center server 1 according to the present embodiment. As shown in FIG. 3A, the center server includes a communication unit 11, a storage unit 12, an input / output interface 13, and a system control unit 14. The system control unit 14 and the input / output interface 13 are connected via the system bus 15. The storage unit 12 is an example of the storage unit of the present invention.

  The communication unit 11 is connected to the network NW to control the communication state with the registration device 2 and the guide device 3 or the like.

  The storage unit 12 is configured by, for example, a hard disk drive or the like. The storage unit 12 stores databases such as a store DB 12a, a guidance device DB 12b, a guidance information DB 12c, an identifier DB 12d, a registration DB 12e, and a guidance device control information DB 12f. "DB" is an abbreviation of database.

  FIG. 4 and FIG. 5 are diagrams showing an example of contents stored in the database. The store DB 12a stores information on each store in the shopping mall SM. Specifically, the shop ID and the shop position information are stored in the shop DB 12a in association with each shop. The store ID is identification information indicating a store. Store position information indicates the position of the store. The shop position information may indicate, for example, the position of the entrance of the shop. The position of the store may be represented by, for example, latitude and longitude or two-dimensional coordinates with a predetermined place as an origin.

  The guidance device DB 12 b stores information on each guidance device in the shopping mall SM. Specifically, the device ID and the device position information are stored in association with each guiding device 3 in the guiding device DB 12 b. The device ID is identification information indicating the guiding device 3. The device ID may be a MAC (Media Access Control) address of the guiding device 3, an IP address, or the like. The device position information indicates the position of the guiding device 3. The position of the guiding device 3 may be represented by, for example, latitude and longitude or two-dimensional coordinates with a predetermined place as an origin.

  The guidance information is stored in the guidance information DB 12c. Specifically, store position information, device position information, and guide information are stored in the guide information DB 12 c in association with each combination of the store and the guide device 3. In the guidance information DB 12c, guidance information may be stored for all the guidance devices 3 for one store, or for a single store, from a predetermined departure point of all the guidance devices 3 to the store The guide information may be stored only for the guide device 3 located on the route of (1). The predetermined departure point may be, for example, any place where a user using the shopping mall SM normally passes. For example, the departure point may be near the entrance or registration device 2. If multiple routes from the departure point to a certain store are considered, a rational route is selected. For example, a route with the shortest distance or the shortest travel time is selected. The store position information and the device position information indicate the positions of the store and the guiding device 3 included in the combination. The guidance information indicates a route guidance according to the associated store position information and device position information. For example, the guidance information may indicate in which direction the user should proceed from the position of the guidance device indicated by the device position information in order to go to the position of the store indicated by the store position information. The direction to be advanced is the direction to be viewed from the user, assuming that the user located on the front side of the guiding device faces the guiding device. The direction to be traveled may be, for example, forward, backward, leftward, rightward, etc. The guide information may be, for example, text information, image information, or voice information. Arrows in FIG. 4 indicate directions. Alternatively, the guidance information may be "Please proceed to xxx". Alternatively, the guidance information may be a map on which the position of the guidance device indicated by the device position information and the position of the store indicated by the store position information may be displayed. When the position of the guiding device 3 indicated by the device position information is the closest to the position of the store indicated by the store position information (for example, the position of the entrance of the store) among all the guiding devices 3 arranged in the shopping mall SM May indicate the closest. In FIG. 4, a circle indicates that it is closest. The guidance device closest to a certain store is called "the nearest guidance device." The guidance information stored in the guidance information DB 12c may be registered and updated, for example, by the manager of the store guidance system S. Alternatively, the guidance information may be registered and updated automatically by the center server 1 based on the shop position information and the device position information. In this case, the storage unit 12 may further store information indicating the orientation of the screen of each guidance device 3 and information indicating the connection status of the passage in the shopping mall SM. The guidance information may be registered and updated based on

  The identifier DB 12 d stores a plurality of predetermined different identifiers that can be assigned to the user (mobile terminal). Depending on the identifier assigned to the user, the output mode of the guidance information for the user by the guidance device differs. The reason for making the output mode different is that each user determines whether the guidance information output by the guidance device 3 when a plurality of users approach one guidance device 3 is guidance information for itself. It is. Alternatively, to prevent each user from being confused as to which guidance information to follow when the guidance device 3 outputs a plurality of guidance information when a plurality of users approach one guidance device 3 is there. Examples of types of output modes include color (eg, black, yellow, red, etc.), timbre (eg, male voice, female voice, etc.), and characters (character 1, character 2, etc.). Colors and characters are used when displaying guidance information. The timbre is used when the guidance information is output by voice. Multiple types of output modes may be associated with each identifier. For example, black and male voice colors may be associated with a first identifier, black and female voice colors may be associated with a second identifier, and red and male voice colors may be associated with a third identifier. Since the number of output modes and identifiers used to output guidance information is limited, the number of identifiers is also limited.

  The registration DB 12e stores information registered based on an operation of the registration device 2 by the user. Specifically, the terminal ID and the store ID are registered in the registration DB 12 e in association with each user who has performed the registration operation. The terminal ID is identification information indicating the portable terminal 4 carried by the user who performed the registration operation. The terminal ID may be, for example, a BD (Bluetooth (registered trademark) Device) address of the mobile terminal 4, a MAC address, a telephone number, or a user ID assigned at the time of user registration in the store guidance system S. The store ID indicates a store determined as the destination of the user.

  The guidance device control information DB 12 f stores information for causing the guidance device to output guidance information. Specifically, in the guiding device control information DB 12 f, a terminal ID, a device ID, guiding information and an identifier are stored in association with each combination of the terminal ID stored in the registration DB 12 e and the guiding device 3. This means that, when the portable terminal indicated by the terminal ID enters the predetermined detection range from the guidance device 3 indicated by the device ID, the guidance device 3 outputs the guidance information in the output mode indicated by the identifier. Show. The guidance information stored in the guidance device control information DB 12 f may be the same as the guidance information stored in the guidance information DB 12 c. Alternatively, the guidance information output in the output mode indicated by the associated identifier may be stored in the guidance device control information DB 12 f.

  The storage unit 12 further stores programs such as an OS and a server program. The server program is a program for performing processing relating to the store guidance system S. The server program may be downloaded from a predetermined server device via the network NW. Alternatively, the server program may be recorded on a recording medium such as a memory card or an optical disc and read via the drive device. Also, the server program may be a program product.

  The input / output interface 13 is configured to perform interface processing between the communication unit 11 and the storage unit 12 and the system control unit 14.

  The system control unit 14 is configured by a central processing unit (CPU) 14 a, a read only memory (ROM) 14 b, a random access memory (RAM) 14 c, and the like.

[1-3. Configuration of registration device]
Next, the configuration of the registration device 2 will be described using FIG. 6 (a).

  FIG. 6A is a block diagram showing an example of a schematic configuration of the registration device 2 according to the present embodiment.

  As illustrated in FIG. 6A, the registration device 2 includes a network communication unit 21, a short distance wireless communication unit 22, an input unit 23, a display unit 24, a storage unit 25, and an input / output interface 26. And a system control unit 27. The system control unit 27 and the input / output interface 26 are connected via the system bus 28.

  The network communication unit 21 connects to the network NW and communicates with the center server 1.

  The short distance wireless communication unit 22 has a short distance wireless communication function having a communication distance of about several millimeters to several centimeters. The standard of the near field communication may be the same as the standard of the near field communication function of the mobile terminal 4. The short distance wireless communication unit 22 performs wireless communication with another wireless communication device having a short distance wireless communication function via an antenna (not shown). The registration device 2 communicates with the portable terminal 4 using the short distance wireless communication unit 22.

  The input unit 23 receives an operation by the user, and outputs a signal corresponding to the content of the operation to the system control unit 37. Examples of the input unit 33 include keys, buttons, switches, a mouse, and a touch panel.

  Under the control of the system control unit 27, the display unit 24 displays information such as images and characters. Examples of the display unit 24 include a liquid crystal display, an organic EL (Light Emitting) display, and the like.

  The storage unit 25 is configured by, for example, a hard disk drive or a flash memory. The storage unit 25 stores programs such as an OS and a registration device program. The registration device program is a program for causing the center server 1 to register the portable terminal and the destination. The registration device program may be downloaded from, for example, the center server 1 via the network NW. Alternatively, the registration apparatus program may be recorded on a recording medium such as a memory card or an optical disc and read via the drive apparatus. Further, the registration device program may be a program product.

  The input / output interface 26 performs interface processing between the network communication unit 21 to the storage unit 25 and the system control unit 27.

  The system control unit 27 includes a CPU 27a, a ROM 27b, a RAM 27c, and the like. The system control unit 27 performs processing for registering the portable terminal and the destination by the CPU 27a reading and executing various codes included in the registration device program.

  The user who has arrived at the shopping mall SM first uses the registration device 2 to register the portable terminal 4 and the destination. For example, when the user brings the portable terminal 4 close to the short distance wireless communication unit 22 of the registration device 2, the portable terminal 4 transmits the terminal ID to the short distance wireless communication unit 22 by short distance wireless communication based on the control of the guidance application. Send. The system control unit 27 of the registration device 2 acquires the terminal ID via the short distance wireless communication unit 22. Next, the system control unit 27 displays a screen for determining a destination on the display unit 24. For example, the system control unit 27 may display a screen of a list of stores. Then, the user may use the input unit 23 of the registration device 2 to determine a store as a destination from the list. Alternatively, the system control unit 27 may display a screen for searching for a store. When the user inputs a condition such as a keyword, a product, or a service using the input unit, the registration device 2 or the center server 1 may search for a store that matches the condition. The user may determine a destination store from among stores matching the condition. A screen for determining a destination may be displayed on the display of the portable terminal 4 instead of the registration device 2. The user operates the portable terminal 4 to determine a store as a destination. The registration device 2 transmits the acquired terminal ID and the shop ID of the shop determined as the destination to the center server 1.

[1-4. Configuration of guiding device]
Next, the configuration of the guiding device 3 will be described with reference to FIG.

  FIG.6 (b) is a block diagram which shows an example of a outline | summary structure of the guidance apparatus 3 which concerns on this embodiment.

  As shown in FIG. 6B, the guiding device 3 includes a network communication unit 31, a short distance wireless communication unit 32, a display unit 33, an audio output unit 34, a storage unit 35, and an input / output interface 36. , And a system control unit 37. The system control unit 37 and the input / output interface 36 are connected via the system bus 38. The guiding device 3 may include a speaker.

  The network communication unit 31 communicates with the center server 1 by connecting to the network NW by wire or wireless.

  The short distance wireless communication unit 32 has a short distance wireless communication function having a communication distance of about several tens of centimeters to several meters. The standard of the near field communication may be the same as the standard of the near field communication function of the portable terminal 4. The short distance wireless communication unit 32 performs wireless communication with another wireless communication device having a short distance wireless communication function via an antenna (not shown). The guiding device 3 communicates with the portable terminal 4 using the short distance wireless communication unit 32. The standard of the wireless communication function of the registration device 2 and the standard of the wireless communication function of the guiding device 3 may be the same or different. For example, the portable terminal 4 may use NFC when communicating with the registration device 2 and may use Bluetooth (registered trademark) when communicating with the guiding device 3.

  Under the control of the system control unit 37, the display unit 33 displays information such as images and characters. Examples of the display unit 33 include a liquid crystal display, an organic EL display, and the like.

  The audio output unit 34 is configured by a speaker or the like. The voice output unit 34 outputs voice under the control of the system control unit 37.

  The storage unit 35 is configured by, for example, a hard disk drive or a flash memory. The storage unit 35 stores programs such as an OS and a guidance device program. The guidance device program is a program for detecting a portable terminal and outputting guidance information. The guidance apparatus program may be downloaded from, for example, the center server 1 via the network NW. Alternatively, the program for the guiding device may be recorded on a recording medium such as a memory card or an optical disc and read via the drive device. Further, the program for guiding device may be a program product.

  The input / output interface 36 performs interface processing between the communication units 31 to 35 and the system control unit 37.

  The system control unit 37 includes a CPU 37a, a ROM 37b, a RAM 37c, and the like. The system control unit 37 detects the portable terminal and outputs guidance information by the CPU 37a reading and executing various codes included in the guidance device program.

  For example, the system control unit 37 causes the short distance wireless communication unit 32 to periodically transmit a response request signal by short distance wireless communication. The portable terminal 4 having received the response request signal transmits a response signal including the terminal ID of the portable terminal 4 to the guiding device 3. The system control unit 37 acquires the response signal received by the short distance wireless communication unit 32. Thereby, the system control unit 37 detects the terminal ID of the portable terminal 4 located within the detection range from the guiding device 3. When the short distance wireless communication unit 32 transmits the response request signal with the transmission power set in advance, only the portable terminal 4 located within the detection range from the guiding device 3 can receive the response request signal, and the guiding device 3 The terminal ID of the portable terminal 4 located within the detection range can be detected.

  The system control unit 37 transmits the terminal ID included in the received response signal and the device ID of the guiding device 3 to the center server 1. The system control unit 37 receives the guidance information and the identifier transmitted from the center server 1 in response to this. The guiding device 3 outputs the received guiding information in the output mode indicated by the received identifier. For example, the system control unit 37 may display the guidance information on the display unit 33, or the guidance output unit 34 may output the guidance information by voice.

  Thus, when the user carrying the portable terminal 4 approaches the detection range from the guidance device 3, the guidance device 3 outputs guidance information for going to the destination of the user. At this time, the guidance device 3 may output an advertisement simultaneously with the guidance information or following the guidance information. This advertisement may be, for example, an advertisement on a store determined to be the destination of the user.

  When a plurality of users enter the detection range from one guidance device 3, the guidance device 3 may output a plurality of pieces of guidance information corresponding to each of the users. The guiding device 3 may, for example, simultaneously display a plurality of pieces of guiding information. At this time, a part of certain guidance information may be displayed overlapping with a part of other guidance information. Further, the guiding device 3 may sequentially and repeatedly display a plurality of pieces of guidance information, and may repeatedly and repeatedly output a plurality of pieces of guidance information.

  In the present embodiment, means for detecting the terminal ID from the portable terminal 4 and means for outputting the guidance information are integrated as the guidance device 3. However, these means may be separately configured as a detection device and a corresponding output device. The detection device comprises at least a short distance wireless communication unit 32. The output device includes at least one of the display unit 33 and the audio output unit 34. The detection device detects the terminal ID, and transmits the terminal ID and the device ID of the detection device to the center server 1. Then, the output device receives the guidance information from the center server 1 and outputs this guidance information. Although the detection device and the output device can be arranged separately, it is desirable that the detection device be arranged in the vicinity of the corresponding output device.

[1-5. Functional outline of center server, registration device, guidance device]
Next, functions of the center server 1, the registration device 2 and the guiding device 3 will be described with reference to FIG. 3 (b) and FIGS. 7 and 8.

  FIG. 3B is a diagram showing an example of functional blocks of the system control unit 14 of the center server 1 according to the present embodiment. FIG. 7A and FIG. 7D are diagrams showing output examples of the guidance information. The system control unit 14 causes the CPU 14a to read and execute various codes included in the server program, thereby obtaining an acquisition unit 141, a determination unit 142, a storage control unit 143, and an output control unit 144, as shown in FIG. , And functions as the deletion unit 145. The acquisition unit 141 is an example of an acquisition unit of the present invention. The determination unit 14 is an example of the determination unit of the present invention. The storage control unit 143 is an example of the storage control unit of the present invention. The output control unit 144 is an example of the output control unit of the present invention. The deletion unit 145 is an example of the deletion unit of the present invention.

  The acquiring unit 141 determines the terminal ID of the portable terminal 4 used by the user who has performed the registration work using the registration device 2 and the store determined as the destination of the user among the plurality of stores in the shopping mall SM. Acquire the store ID shown. As described above, the registration device 2 transmits, to the center server 1, the terminal ID of the portable terminal 4 used by the user who has performed the registration work, and the shop ID indicating the shop determined as the destination of the user. The acquisition unit 141 acquires the terminal ID and the store ID from the registration device 2 via the communication unit 11.

  In addition, before coming to the shopping mall SM, the user may operate the portable terminal 4 to access the center server 1 via the Internet, and determine a store as a destination. In response to this, the output control unit 144 may acquire the terminal ID and the store ID from the portable terminal 4 via the Internet.

  The determination unit 142 outputs, based on the shop ID acquired by the acquisition unit 141, guidance information for guiding the user who has performed the registration work to the destination from among a plurality of predetermined identifiers stored in the identifier DB 12d. Determine an identifier indicative of the aspect. As described above, when the guidance device 3 outputs a plurality of pieces of guidance information when a plurality of users approach one guidance device 3, each user is not mistaken as to which guidance information should be followed. In order to do this, an identifier (output mode) is assigned to the portable terminal (user). As mentioned above, the number of identifiers is finite. Since there may be a number of users visiting the shopping mall SM simultaneously, it may not be possible to assign different identifiers to each mobile terminal. Therefore, the determination unit 142 determines the identifier based on the store determined as the destination. When the guidance information corresponding to the destination of a certain user and the guidance information corresponding to the destination of another user are the same for all the guidance devices 3, the determination unit 142 uses the same identifier for these users. You may decide.

  For example, when the destination of one user and the destination of another user are the same, the determination unit 142 may determine the same identifier for these users.

  Alternatively, among all the guides in the shopping mall SM, of all the guiding devices 3 arranged in the shopping mall SM, the same identifier is used for a user whose destination is each of a plurality of stores having the same nearest guidance device. It may be assigned. Therefore, the determining unit 142 is configured such that, among the terminal IDs stored in the guiding device control information DB 12 f, the guiding device 3 closest to the store indicated by the associated shop ID among the guiding devices 3 is acquired by the acquiring portion 141 When there is a terminal ID identical to the guidance device 3 closest to the store indicated by the acquired store ID, an identifier indicating an output mode of the guidance information is stored in the guidance device control information DB 12f in association with the terminal ID. Determine the same identifier as the identifier. When there is no such terminal ID among the terminal IDs stored in the guiding device control information DB 12 f, the determining unit 142 is an identifier stored in the guiding device control information DB 12 f indicating an output mode of the guiding information. Decide on an identifier different from The reason is that the route from the departure point to each of a plurality of stores with the same nearest guidance device is common. More specifically, the route to each of these stores has a common route from the departure point to the route to the nearest guidance device or near the nearest guidance device. Each of the one or more guiding devices 3 arranged in the common route portion may output the same guiding information even if any of these stores is the destination, so the guiding in the same output mode There is no problem in outputting the information. Thereby, the total number of different identifiers to be defined in advance can be smaller than the total number of stores.

  For example, in FIG. 2, the stores for which the guidance device 3-6 is the nearest guidance device are the stores P7 to P9. The destination of the user U3 is the store P8, and the destination of the user U4 is the store P9. Therefore, for example, the identifier Y1 (for example, the output mode is black) is determined as the same identifier for the users U3 and U4. On the other hand, the stores for which the guidance device 3-3 is the nearest guidance device are the stores P10, P13 and P24. The destination of the user U2 is the store P13. For the user U2, for example, an identifier Y2 (output mode is, for example, yellow) different from the identifier Y1 is determined.

  When the identifier is determined, the determination unit 142 transmits the output mode determination information to the registration device 2 that has transmitted the terminal ID and the store ID. The output mode determination information is information indicating an output mode indicated by the determined identifier. The registration device 2 displays the output mode determination information received from the center server 1 on the display unit 24. For example, as shown in FIG. 7A, output mode determination information such as “Your color is red” is displayed. Alternatively, the registration device 2 may transmit the received output mode determination information to the portable terminal 4 and the portable terminal 4 may display the output mode determination information.

  When a plurality of users approach one guidance device 3 and the guidance device 3 outputs only one piece of guidance information corresponding to one user, the determination unit 142 and the identifier are unnecessary.

  The storage control unit 143 associates the terminal ID acquired by the acquisition unit 141 with the store ID acquired by the acquisition unit 141 and stores the terminal ID in the storage unit 12. When the identifier is determined by the determination unit 142, the storage control unit 143 stores the terminal ID in the storage unit 12 in association with the store ID and the determined identifier. Specifically, the storage control unit 143 associates the terminal ID acquired by the acquisition unit 141 with the store ID, and causes the registration DB 12 e to store the association. In addition, the storage control unit 143 acquires, from the store DB 12a, store position information associated with the store ID acquired by the acquisition unit 141. The storage control unit 143 acquires all the records (combination of the shop position information, the device position information, and the guidance information) including the shop position information identical to the acquired shop position information from the guidance information DB 12 c. The storage control unit 143 acquires, for each of the acquired records, the device ID associated with the device position information included in the record from the guiding device DB 12 b. Then, the storage control unit 143 stores the terminal ID acquired by the acquisition unit 141, the device ID acquired from the guidance device DB 12b, the guidance information included in the record, and the determined identifier in the guidance device control information DB 12f Let At this time, the storage control unit 143 may adjust or change the guidance information acquired from the guidance information DB 12 c so as to be output in the output mode indicated by the identifier, and store the guidance information in the guidance device control information DB 12 f. Alternatively, based on the guidance information acquired from the guidance information DB 12 c, the storage control unit 143 may generate guidance information output in the output mode indicated by the identifier and store the guidance information in the guidance device control information DB 12 f.

  When a terminal ID is detected by any of the guiding devices 3, the output control unit 144 stores the position of the guiding device 3 and the detected terminal ID in the registration DB 12 e by the guiding device 3. The guidance information corresponding to the position of the store indicated by the ID is output in the output mode indicated by the identifier associated with the detected terminal ID. As described above, the guiding device 3 transmits the detected terminal ID and the device ID of the guiding device 3 to the center server 1. The output control unit 144 acquires the terminal ID and the device ID via the network communication unit 21. The output control unit 144 is the same as the combination of the terminal ID and the device ID acquired from the guidance device 3 among the records (the combination of the terminal ID, the device position information, the guidance information and the identifier) stored in the guidance device control information DB 12 f. Search for records containing a combination of The delivery control unit 144 transmits the guidance information and the identifier included in the found record to the guidance device 3 that has detected the terminal ID. The guidance device 3 having received these pieces of information outputs the guidance information as described above. Since information is stored in advance in the guidance device control information DB 12 f by the storage control unit 143, guidance information (and an identifier) necessary for output can be acquired by one access to the guidance device control information DB 12 f. Therefore, reduction of processing steps, reduction of processing load and immediacy can be realized. When the combination of the terminal ID and the device ID acquired from the guiding device 3 is not stored in the guiding device control information DB 12 f, the output control unit 144 causes the guiding device 3 to output error information. For example, messages such as "Please return on the way you came" and "Please return to the entrance" are output.

  For example, as shown in FIG. 7A, the user U7 who carries the portable terminal 4-7 selects the store P20 as the destination. The identifier corresponds to the red output mode. As shown in FIG. 2, guiding devices 3-1, 3-2 and 3-9 exist in the route from the vicinity of the registration device 2 which is the departure point to the store P 20. As shown in FIG. 7B, when the user U7 enters the detection range R1 of the guiding device 3-1, the guiding device 3-1 displays, for example, an arrow indicating the front in red as the guiding information G1. After that, as shown in FIG. 7C, when the user U7 enters the detection range R2 of the guiding device 3-2, the guiding device 3-2 sets, for example, an arrow indicating the right direction in red as the guiding information G2. indicate. Thereafter, as shown in FIG. 7D, when the user U7 enters the detection range R9 of the guidance device 3-9, the guidance device 3-9 indicates, for example, guidance information G3 indicating that the store P20 is near this. Display

  When the plurality of portable terminals 4 are located within the predetermined range from the guiding device 3, the output control unit 144 sets the position of the store indicated by the plurality of store IDs respectively associated with the terminal IDs of the plurality of portable terminals 4 The corresponding guidance information may be output by the guidance device 3.

  FIG. 8A shows a display example of a plurality of pieces of guidance information. As shown to Fig.8 (a), user U3 who carried the portable terminal 4-3, and user U7 who carried the portable terminal 4-7 are contained in detection range R2 of the guidance apparatus 3-2. The destination of the user U3 is the store P8, and the output mode is black. The destination of the user U7 is the store P20, and the output mode is blue. In this case, the guidance device 3-2 displays the guidance information G4 and G5. The guidance information G4 corresponds to the user U3. The guidance information G5 is a black arrow indicating the front. The guidance information G6 corresponds to the user U7. The guidance information G5 is a blue arrow indicating the right direction. Since the user U2 is not in the detection range R2, the guidance device 3 does not output the guidance information corresponding to the user U2.

  When the plurality of identifiers associated with the terminal IDs of the plurality of portable terminals 4 located within the predetermined detection range from the guidance device 3 are identical to each other, each of the guidance devices 3 One piece of guidance information may be output.

  FIG. 8B is a view showing another display example of a plurality of pieces of guidance information. As shown in FIG. 8B, the user U3 carrying the portable terminal 4-3, the user U4 carrying the portable terminal 4-4, and the portable terminal 4-6 are within the detection range R2 of the guidance device 3-2. A user U6 to carry is included. The destination of the user U3 is the store P8, and the output mode is black. The destination of the user U4 is the store P9, and the output mode is black. As shown in FIG. 2, the nearest guidance devices of the stores P8 and P9 are all guidance devices 3-6. Therefore, the same identifier is determined for the users U3 and U4. The destination of the user U6 is the store P23, and the output mode is green. In this case, the guidance device 3-2 displays the guidance information G6 and G7. The guidance information G6 corresponds to the users U3 and U4. The guidance information G6 is a black arrow indicating the front. The guidance information G7 corresponds to the user U6. The guidance information G7 is a green arrow indicating the front.

  If the guiding device 3 that detects the terminal ID among all the guiding devices 3 installed in the shopping mall SM is the nearest guidance device of the store indicated by the store ID associated with the terminal ID, the deleting unit 145 The ID is deleted from the storage unit 12. For example, the deleting unit 145 deletes the detected terminal ID and the shop ID associated with the detected terminal ID from the registration DB 12 e. Further, the deletion unit 145 deletes all of the detected terminal ID and the device position information, the guidance information, and the identifier associated with the detected terminal ID from the guidance device control information DB 12 f. If the user who has arrived to the nearest guidance device advances to the destination as it is, the user does not approach any guidance device 3. Then, the user who has arrived at the destination does not have to use the store guidance system S. At this time, by deleting the terminal ID, the storage area of the storage unit 12 can be efficiently used. Also, it becomes possible to reuse the identifier associated with the deleted terminal ID. In fact, when the user carrying the portable terminal leaves the detection range of the nearest guidance device, or when a predetermined time has elapsed since the user left the detection range of the nearest guidance device, The terminal ID may be deleted from the storage unit 12. In addition, even if the user does not enter the detection range of any guidance device even if a predetermined time has elapsed since the user left the detection range of any guidance device, the deletion unit 145 can not change the terminal ID. May be deleted from the storage unit 12.

[1-6. Operation of Store Guidance System]
Next, the operation of the store guidance system S will be described using FIG. 9 to FIG. FIG. 9 and FIG. 12 show the process executed by the center server 1. The processing example shown below is a processing example when each guidance information displays guidance information. The system control unit 14 of the center server 1 executes the processing shown in these figures in accordance with various codes included in the server program. 10 and 11 show the process executed by the guiding device 3. The system control unit 37 of the guiding device 3 executes the processing shown in these figures in accordance with various codes included in the guiding device program.

  FIG. 9A is a flowchart showing an example of registration processing by the system control unit 14 of the center server 1 according to the present embodiment. By the registration work by the user, the registration device 2 acquires the terminal ID from the portable terminal 4 carried by the user, and specifies the shop ID of the shop determined as the destination of the user. The registration device 2 transmits the terminal ID and the store ID to the center server 1. When the center server 1 receives the terminal ID and the store ID from the registration device 2, the system control unit 14 executes a registration process.

  As illustrated in FIG. 9A, the storage control unit 143 associates the received terminal ID and store ID with each other and stores the associated in the registration DB 12e (step S11). Next, the storage control unit 143 acquires, from the store DB 12a, store position information associated with the received store ID. Next, the storage control unit 143 acquires all the records including the same store position information as the acquired store position information from the guidance information DB 12c (step S12). Next, the determination unit 142 executes an identifier determination process (step S13).

  FIG. 9B is a flowchart showing an example of identifier determination processing by the system control unit 14 of the center server 1 according to the present embodiment. As illustrated in FIG. 9B, the determination unit 142 specifies a record including guidance information indicating “closest” among the records acquired from the guidance information DB 12c. Then, the determination unit 142 acquires, from the identified record, a device ID associated with the guidance information indicating “closest” as a specific device ID (Step S21). Next, the determination unit 142 acquires all device IDs associated with the guidance information indicating “closest” from the guidance device control information DB 12 f (step S <b> 22). Next, the determination unit 142 determines whether or not there is a device ID that matches the specific device ID among the acquired device IDs (step S23). If the determination unit 142 determines that there is a device ID that matches the specific device ID (step S23: YES), the process proceeds to step S24. In step S24, the determination unit 142 acquires, from the guiding device control information DB 12f, an identifier associated with the device ID that matches the specific device ID among the device IDs associated with the guiding information indicating “closest”. On the other hand, if the determining unit 142 determines that there is no device ID that matches the specific device ID (step S23: NO), the process proceeds to step S25. In step S25, the determination unit 142 acquires, from the identifier DB 12d, an identifier that is different from any of the identifiers stored in the guiding device control information DB 12f. After completing step S24 or S25, the determination unit 142 ends the identifier determination process.

  When the identifier determination process is completed, as illustrated in FIG. 9A, the storage control unit 143 transmits the device ID associated with the device position information included in the record to the guidance device DB 12b for each of the records acquired in step S12. Get from Then, the storage control unit 143 associates the received terminal ID, the device ID acquired from the guidance device DB 12 b, the guidance information included in the record, and the identifier acquired in the identifier determination processing, and stores them in the guidance device control information DB 12 f. Then (step S14), the registration process is ended.

  FIG.10 and FIG.11 is a flowchart which shows an example of the guidance process by the system control part 37 of the guidance apparatus 3 which concerns on this embodiment. When the power of the guiding device 3 is turned on, the system control unit 37 starts the guiding process.

  As shown in FIG. 10, the system control unit 37 initializes the terminal list (step S31). The terminal list is a list of terminal IDs of portable terminals on which corresponding guidance information is displayed, and the guidance information and identifiers thereof. The terminal list at power on is empty. Next, the system control unit 37 causes the short distance wireless communication unit 32 to transmit a response request signal with the transmission power set in advance and stored in the storage unit 35 (step S32). Next, the system control unit 37 determines whether a response signal including a terminal ID has been received from at least one portable terminal 4 within a predetermined time from the transmission of the response request signal (step S33). If the system control unit 37 determines that the response signal has been received (step S33: YES), the system control unit 37 advances the process to step S34. On the other hand, when the system control unit 37 determines that the response signal has not been received (step S33: NO), the process proceeds to step S51.

  In step S34, the system control unit 37 sets the number i to one. Next, the system control unit 37 determines whether the terminal IDi is included in the terminal list (step S35). The terminal IDi is a terminal ID included in the i-th response signal among the received response signals. If the system control unit 37 determines that the terminal IDi is included in the terminal list (step S35: YES), the process proceeds to step S43. On the other hand, when system control unit 37 determines that terminal IDi is not included in the terminal list (step S35: NO), the process proceeds to step S36. In step S36, the system control unit 37 transmits, to the center server 1, a guide information request including the terminal IDi and the device ID of the guide device 3 including the system control unit 37.

  FIG. 12A is a flowchart showing an example of guidance information transmission processing by the system control unit 14 of the center server 1 according to the present embodiment. When the center server 1 receives a guidance information request from the guidance device 3, the system control unit 14 executes guidance information transmission processing.

  As shown in FIG. 12A, the output control unit 144 determines whether or not the combination of the terminal ID and the device ID included in the guidance information request is stored in the guidance device control information DB 12f (step S71). At this time, if the output control unit 144 determines that the combination is stored in the guidance device control information DB 12 f (step S 71: YES), the process proceeds to step S 72. In step S72, the output control unit 144 acquires the guidance information and the identifier associated with the combination from the guidance device control information DB 12f. Then, the output control unit 144 transmits a normal response including the acquired guidance information and the identifier to the guidance device 3 that has transmitted the guidance information request. On the other hand, if output control unit 144 determines that the combination is not stored in guiding device control information DB 12 f (step S 71: NO), the process proceeds to step S 73. In step S73, the output control unit 144 transmits an error response to the guiding device 3 that has transmitted the guiding information request. After step S72 or S73, the output control unit 144 ends the guidance information transmission process.

  As shown in FIG. 10, the system control unit 37 receives a normal response or an error response from the center server 1 (step S37). Next, the system control unit 37 determines whether a normal response has been received (step S38). If the system control unit 37 determines that the normal response has been received (step S38: YES), the system control unit 37 advances the process to step S39. On the other hand, if the system control unit 37 determines that the normal response has not been received (step S38: NO), the system control unit 37 advances the process to step S42. In step S42, the system control unit 37 causes the display unit 33 to display error information, and the process proceeds to step S43.

  In step S39, the system control unit 37 acquires the guidance information and the identifier from the normal response. Then, the system control unit 37 determines whether the same identifier as the identifier acquired from the normal response is included in the terminal list. If the system control unit 37 determines that the same identifier as the identifier acquired from the normal response is included in the terminal list (step S39: YES), the process proceeds to step S41. On the other hand, when the system control unit 37 determines that the same identifier as the identifier acquired from the normal response is not included in the terminal list (step S39: NO), the process proceeds to step S40.

  In step S40, the system control unit 37 causes the display unit 33 to display the guidance information acquired from the normal response in the output mode indicated by the identifier acquired from the normal response. When some guidance information is already displayed on the display unit 33, for example, the system control unit 37 displays new guidance information simultaneously with the already displayed guidance information, or sequentially displays these guidance information.

  Next, the system control unit 37 associates the terminal IDi, the guidance information acquired from the normal response, and the identifier and adds them to the terminal list (step S41). Next, the system control unit 37 determines whether the number i is less than the number of received response requests (step S43). If the system control unit 37 determines that the number i is less than the number of response requests (step S43: YES), the number i is incremented by 1 (step S44), and the process proceeds to step S35. On the other hand, when the system control unit 37 determines that the number i is not less than the number of response requests (step S43: NO), the process proceeds to step S51.

  As shown in FIG. 11, in step S51, the system control unit 37 determines whether a terminal ID different from the terminal ID included in any of the received response signals is included in the terminal list. If the system control unit 37 determines that such a terminal ID is included in the terminal list (step S51: YES), the process proceeds to step S52. On the other hand, when the system control unit 37 determines that such a terminal ID is not included in the terminal list (step S51: NO), the process proceeds to step S61.

  In step S52, the system control unit 37 acquires, from the terminal list, a terminal ID different from the terminal ID included in any of the received response signals, as a terminal ID of a departure target from the detection range of the guiding device 3. Next, the system control unit 37 sets the number i to 1 (step S53). Next, the system control unit 37 determines whether or not the guidance information associated with the withdrawal target terminal IDi in the terminal list is “closest” (step S54). The withdrawal target terminal IDi is the i-th terminal ID among the withdrawal target terminal IDs. If the system control unit 37 determines that the guidance information is not "closest" (step S54: NO), the system control unit 37 advances the process to step S56. On the other hand, if the system control unit 37 determines that the guidance information is "closest" (step S54: YES), the system control unit 37 proceeds to step S55. In step S55, the system control unit 37 transmits, to the center server 1, a deletion request including the terminal IDi to be disconnected.

  FIG. 12B is a flowchart showing an example of deletion processing by the system control unit 14 of the center server 1 according to the present embodiment. When the center server 1 receives the deletion request from the guiding device 3, the system control unit 14 executes the deletion processing.

  As illustrated in FIG. 12B, the deletion unit 145 deletes the terminal ID included in the deletion request and the shop ID associated with the terminal ID from the registration DB 12e (step S81). Next, the deletion unit 145 deletes all the terminal IDs identical to the terminal ID included in the deletion request, and the device IDs, guidance information and identifiers associated with them from the guidance device control information DB 12 f (step S 82). , End the deletion process.

  As shown in FIG. 11, after step S55, the system control unit 37 deletes the terminal IDi to be disconnected and the guide information and the identifier associated with the terminal IDi from the terminal list (step S56). Next, the system control unit 37 determines whether or not the terminal list includes the same identifier as the identifier associated with the withdrawal target terminal IDi (step S57). At this time, if the system control unit 37 determines that the terminal list includes the same identifier as the identifier associated with the withdrawal target terminal IDi (step S57: YES), the process proceeds to step S59. Advance to On the other hand, when the system control unit 37 determines that the terminal list does not include the same identifier as the identifier associated with the withdrawal target terminal IDi (step S57: NO), the process proceeds to step S58. Advance.

  In step S58, the system control unit 37 deletes from the display unit 33 the guide information displayed corresponding to the terminal IDi to be disconnected. Next, the system control unit 37 determines whether the number i is less than the number of terminal IDs to be released (step S59). If the system control unit 37 determines that the number i is less than the number of terminal IDs to be released (step S59: YES), the number i is increased by 1 (step S60), and the process proceeds to step S54. . On the other hand, when the system control unit 37 determines that the number i is not less than the number of the terminal IDs to be released (step S59: NO), the system control unit 37 advances the process to step S61.

  In step S61, the system control unit 37 determines whether the power of the guiding device 3 is turned off. If the system control unit 37 determines that the power is not turned off (step S61: NO), the process proceeds to step S32. On the other hand, when the system control unit 37 determines that the power is turned off (step S61: YES), the system control unit 37 ends the guidance process.

  As described above, according to the present embodiment, the center server 1 stores the terminal ID indicating the portable terminal 4 used by the user and the store indicating the store determined to be the destination of the user among a plurality of predetermined stores. Acquired from the ID and registration device 2. At least one of the display unit 33 and the voice output unit 34 of the plurality of guidance devices 3 can output guidance information for guiding the user to the destination. The near field communication unit 32 and the system control unit 37 of the guiding device 3 corresponding to at least one of the display unit 33 and the audio output unit 34 of the plurality of guiding devices 3 correspond to the display unit 33 and the audio output unit. It is possible to detect a terminal ID indicating the portable terminal 4 from the portable terminal 4 located within a predetermined detection range from at least one of 34. When the center server 1 detects a terminal ID by the short distance wireless communication unit 32 and the system control unit 37 of any of the guidance devices 3, it corresponds to the short distance wireless communication unit 32 and the system control unit 37 that detect the terminal ID. Store ID acquired by the acquisition unit together with the position of at least one of the corresponding display unit 33 and the audio output unit 34 and the detected terminal ID by at least one of the display unit 33 and the audio output unit 34 The guidance information corresponding to the position of the store indicated by is output. Therefore, the guidance device 3 can output the guidance information only when the user approaches the guidance device 3.

  In addition, the center server 1 may store the acquired terminal ID in the storage unit 12 in association with the acquired shop ID. Further, at least one of the display unit 33 and the audio output unit 34 corresponding to the short distance wireless communication unit 32 and the system control unit 37 in which the center server 1 detects the terminal ID, the corresponding display unit 33 and the audio output Guidance information indicating guidance to a destination indicated by a store ID associated with at least one position of the unit 34 and the detected terminal ID may be output.

  Further, based on the acquired store ID, the center server 1 may determine an identifier indicating a mode in which guidance information is to be output, from among a plurality of identifiers indicating a plurality of different output modes different from each other. In addition, the center server 1 may store the acquired terminal ID in the storage unit 12 in association with the acquired shop ID and the determined identifier. In addition, the center server 1 is associated with the detected terminal ID by at least one of the near field communication unit 32 that has detected the terminal ID and the display unit 33 and the voice output unit 34 corresponding to the system control unit 37. When the guidance information is output in the output mode indicated by the identifier, and the plurality of portable terminals 4 are located within the predetermined detection range from at least one of the corresponding display unit 33 and the voice output unit 34, the plurality of portable terminals The guidance information according to the position of the store indicated by the plurality of store IDs respectively associated with the terminal ID of the terminal 4 may be output by at least one of the corresponding display unit 33 and the voice output unit 34. In this case, each user located within the predetermined detection range can identify the guidance information corresponding to the user among the plurality of pieces of guidance information output by the guidance device 3 in the output mode. Therefore, even when a plurality of users are simultaneously approaching one guidance device 3, the guidance device 3 can output guidance information according to each user.

  In addition, the store ID in which the guide device 3 closest to the store indicated by the associated store ID among the plurality of guide devices 3 among the terminal IDs stored in the storage unit 12 by the center server 1 is acquired If there is a specific terminal ID that is the same as the guidance device 3 closest to the store indicated by, the identifier indicating the mode of outputting the guidance information is determined to be the same identifier as the identifier associated with the specific terminal ID If there is not, the identifier indicating the mode of outputting the guidance information may be determined to be an identifier different from the identifier associated with the terminal ID stored in the storage unit 12. In this case, the total number of identifiers can be smaller than the total number of stores that can be determined as the destination.

  In addition, when the plurality of identifiers associated with the terminal IDs of the plurality of portable terminals 4 located within the predetermined detection range from the guidance device 3 are identical to each other, the plurality of guidance devices 3 respectively One piece of guidance information for the portable terminal 4 may be output. In this case, the guidance device 3 outputs one piece of guidance information to each user of the plurality of mobile terminals 4, so that the output processing of the guidance information can be made efficient.

  In addition, when the guiding device 3 that has detected the terminal ID among the plurality of guiding devices 3 is closest to the store indicated by the store ID associated with the terminal ID, the terminal ID is stored from the storage unit 12 You may delete it. In this case, since the information on the user who finishes using the guidance system is automatically deleted, the storage area can be used efficiently.

  Further, as in the guiding device 3, at least one of the display unit 33 and the audio output unit 34 may be integrated with the short distance wireless communication unit 32 and the system control unit 37.

[2. Second embodiment]
[2-1. Functional Overview of Store Guidance System]
Next, the function of the store guidance system S will be described using FIG. The second embodiment is the same as the first embodiment except for the points described below.

  In the first embodiment, the detection range in which each guiding device 3 can detect the terminal ID is fixed. However, the width of the detection range may be variable. For example, each guiding device 3 may control the width of the detection range in accordance with the number of terminal IDs stored in the registration DB 12 e. The guiding device 3 can change the width of the detection range by changing the transmission power when transmitting the response request signal. Each guidance device 3 may determine the transmission power, or the center server 1 may determine the transmission power.

  The number of users corresponding to the number of terminal IDs stored in the registration DB 12 e is referred to as the number of registered persons. Each guidance device 3 may narrow the detection range as the number of registered persons increases. FIG. 13A shows an example of the detection range in the case where the number of registered persons is one. FIG. 13B shows an example of the detection range in the case where the number of registered persons is five. The detection range R1-1 of the guidance device 3-1 when the number of registered persons is one is wider than the detection range R1-2 of the guidance device 3-1 when the number of registered persons is five. In FIG. 13A, the user U1 is near the guiding device 3-1. In FIG. 13B, the users U1 and U2 are present near the guiding device 3-1. The distance between the guidance device 3-1 and the user U1 in FIG. 13A is the same as the distance between the guidance device 3-1 and the user U1 in FIG. 13B. In FIG. 13A, since the user U1 is in the detection range R1-1, the guidance device 3-1 displays the guidance information G8 corresponding to the user U1. In FIG. 13B, since the user U1 is out of the detection range R1-2, the guiding device 3-1 does not display the guiding information corresponding to the user U1. The user U2 is closer to the guiding device 3-1 than the user U1. Since the user U2 is in the detection range R1-2, the guidance device 3-2 displays the guidance information G9 corresponding to the user U2.

  The large number of registered people means that the number of users using the store guidance system S in the shopping mall SM is large. Therefore, as the number of registered persons increases, the number of users approaching the guidance device 3 simultaneously increases. As the number of users increases, the number of pieces of guidance information output from the guidance device 3 also increases. Therefore, even if the output mode is different, there is a high possibility that each user may be confused which guidance information to follow. By controlling the width of the detection range as described above, each guidance device 3 can suppress an excessive number of users entering the detection range even if the number of registered persons is relatively large. This reduces the likelihood that the user will confuse the guidance information. In addition, when the number of registered persons is relatively small, even if the user is relatively far from the guidance device 3, the user can receive provision of guidance information. When the number of registered persons is one, each guidance device 3 may make the detection range as wide as possible. The detection range when the number of registered persons is zero may be wider or narrower than the detection range when the number of registered persons is one. Alternatively, when the number of registered persons is zero, each guidance device 3 may not transmit the response request signal. The width of the detection range of all the guiding devices 3 may be the same under the same number of registered persons, or the width of the detection range may be defined for each of the guiding devices 3.

[2-2. Operation of Store Guidance System]
Next, the operation of the store guidance system S will be described using FIG. FIG. 14A is a flowchart showing an example of radio wave intensity level determination processing by the system control unit 14 of the center server 1 according to the present embodiment. The system control unit 14 executes the process shown in FIG. 14A according to various codes included in the server program. The system control unit 14 may execute the radio wave intensity level determination process at predetermined time intervals, for example, or may perform the radio wave intensity level determination process each time the number of registered persons changes. For example, the number of registered persons changes in step S11 of the registration process shown in FIG. 9A and step S81 of the deletion process shown in FIG. 12B.

  As shown in FIG. 14A, the system control unit 14 counts the number of terminal IDs stored in the registration DB 12e as the number of registered persons (step S91). Next, the system control unit 14 determines a radio wave intensity level corresponding to the number of registered persons (step S92). The system control unit 14 reduces the radio wave intensity level as the number of registered persons increases. For example, a table in which the range of the number of registered persons and the radio wave intensity level are associated may be stored in advance in the storage unit 12. The system control unit 14 may acquire the radio wave intensity level corresponding to the number of registered persons from this table. The system control unit 14 transmits the determined radio wave intensity level to all the guiding devices 3 (step S93), and ends the radio wave intensity level determination processing.

  FIG. 14B is an example of transmission power setting processing by the system control unit 37 of the guidance device 3 according to the present embodiment. The system control unit 37 executes the process shown in FIG. 14B according to various codes included in the guiding device program. When the guiding device 3 receives the radio wave intensity level from the center server 1, the system control unit 37 executes transmission power setting processing.

  As shown in FIG. 14 (b), the system control unit 37 sets transmission power according to the received radio wave intensity level (step S101). The system control unit 37 increases the transmission power as the radio wave intensity level is higher. For example, the system control unit 37 may calculate transmission power from the radio wave intensity level using a calculation formula. Alternatively, a table in which the radio wave intensity level and the transmission power are associated may be stored in advance in the storage unit 35. The system control unit 37 may obtain the transmission power corresponding to the radio wave intensity level from this table. The system control unit 37 sets the transmission power by updating the current transmission power stored in the storage unit 35 with the determined transmission power, and ends the transmission power setting process. In step S32 of the guidance process shown in FIG. 10, a response request signal is transmitted with the set transmission power.

  As described above, according to the present embodiment, the system control unit 37 and the short distance wireless communication unit 32 of the guiding device 3 are terminals according to the number of terminal IDs stored in the storage unit 12 of the center server 1. The range of the position range of the portable terminal 4 which can detect ID is controlled. Therefore, since the number of pieces of guidance information output from the guidance device 3 is suppressed from being excessive, it is possible to prevent the user from mixing the guidance information.

[3. Third embodiment]
[3-1. Functional Overview of Store Guidance System]
Next, the function of the store guidance system S will be described using FIG. The third embodiment is the same as the second embodiment, except for the points described below.

  Among the terminal IDs stored in the registration DB 12e, each guiding device 3 has a route from the departure point to the store indicated by the associated shop ID according to the number of terminal IDs including the position of the guiding device 3. The width of the detection range may be controlled. That is, each guidance device 3 controls the width of the detection range according to the number of users who have the guidance device 3 on the route to the store among the users currently using the store guidance system S. It is also good.

  Among the terminal IDs stored in the registration DB 12e, the number of persons corresponding to the number of terminal IDs including the position of the guidance device 3 is the route from the departure point to the shop indicated by the associated shop ID. The storage unit 12 of the center server 1 may store route information indicating a route from the departure point to each store. The route information may include a list of device IDs of the guide devices 3 located on each route.

  Each guidance device 3 may narrow the detection range as the number of people in charge is increased. For example, it is assumed that the detection ranges of all the guidance devices 3 are the same under the same number of people in charge. FIG. 15A shows an example of the detection range of the guidance device in which the number of persons in charge is one. FIG. 15 (b) shows an example of the detection range of the guidance device in which the number of persons in charge is five. As shown in FIG. 2, the guiding device 3-9 is on RT7 among the routes RT1 to RT7 to the respective destinations of the users U1 to U7. Therefore, the number of persons in charge of the guiding device 3-9 is one. The detection range R9 of the guiding device 3-9 is shown in FIG. On the other hand, the guiding device 3-2 is on the routes RT2 to RT6. Therefore, the number of persons in charge of the guidance device 3-2 is five. The detection range R2 of the guiding device 3-2 is shown in FIG. The detection range R2 is narrower than the detection range R9.

  In FIG. 15A, the user U7 is near the guiding device 3-9. In FIG. 15 (b), the users U2, U3 and U6 are near the guiding device 3-2. The distance between the guiding device 3-9 in FIG. 15 (a) and the user U7 is approximately equal to the distance between the guiding device 3-2 in FIG. 15 (b) and each of the users U2 and U6. Since the user U9 is within the detection range R1-7 of the guidance device 3-7, the guidance device 3-9 displays the guidance information G10 corresponding to the user U7. Since the users U2 and U6 are out of the detection range R2 of the guidance device 3-2, the guidance device 3-2 does not display the guidance information corresponding to the users U2 and U6. The user U3 is closer to the guiding device 3-2 than the users U2 and U6. Since the user U3 is in the detection range R2, the guidance device 3-2 displays the guidance information G11 corresponding to the user U3.

  As the number of persons in charge of the guidance device 3 increases, the number of users likely to pass by the guidance device 3 increases. Therefore, the greater the number of people in charge, the greater the number of users approaching the guidance device 3 at the same time. Therefore, as described in the second embodiment, as the number of users increases, the number of guidance information output by the guidance device 3 also increases. Therefore, even if the output mode is different, each user can select any guidance information. It is highly likely that you will be lost. By controlling the width of the detection range as described above, each guidance device 3 can suppress an excessive number of users who fall within the detection range even if the number of people in charge is relatively large. This reduces the ability of the user to confuse the guidance information. In addition, when the number of people in charge is relatively small, even if the user is relatively far from the guidance device 3, the user can receive provision of guidance information. When the number of persons in charge is one, each guidance device 3 may make the detection range as wide as possible. The detection range when the number of registered persons is zero may be wider or narrower than the detection range when the number of registered persons is one. The width of the detection range of all the guidance devices 3 may be the same under the same number of people in charge, or the width of the detection range may be defined for each guidance device 3.

[3-2. Operation of Store Guidance System]
Next, the operation of the store guidance system S will be described using FIG. FIG. 16 is a flowchart showing an example of radio wave intensity level determination processing by the system control unit 14 of the center server 1 according to the present embodiment.

  As shown in FIG. 16, the system control unit 14 sets the number of persons in charge of each guidance device 3 to 0 (step S111). Next, the system control unit 14 sets the number i to 1 (step S112). Next, the system control unit 14 counts the number of terminal IDs stored in the registration DB 12 e as the number of registered persons. Then, the system control unit 14 determines whether the number i is less than the number of registered persons (step S113). If the system control unit 14 determines that the number i is less than the registered number (step S113: YES), the system control unit 14 advances the process to step S114. On the other hand, when the system control unit 14 determines that the number i is not less than the registered number (step S113: NO), the system control unit 14 proceeds with the process to step S118.

  In step S114, the system control unit 14 acquires the store IDi from the registration DB 12e. The shop IDi is the i-th shop ID among the shop IDs stored in the registration DB 12 e. Next, the system control unit 14 identifies the guiding devices 3 disposed on the route to the store indicated by the store IDi among the entire guiding devices 3 based on the route information (step S115). Next, the system control unit 14 increases the number of persons in charge of the specified guidance devices 3 by 1 (step S116). Next, the system control unit 14 increments the number i by 1 (step S117), and advances the process to step S113.

  In step S <b> 118, the system control unit 14 determines a radio wave intensity level corresponding to the number of persons in charge of the respective guidance devices 3. The system control unit 14 reduces the radio wave intensity level as the number of people in charge is increased. For example, a table in which the range of the number of persons in charge and the radio wave intensity level are associated may be stored in advance in the storage unit 12. The system control unit 14 may acquire the radio wave intensity level corresponding to the number of persons in charge from this table. The system control unit 14 transmits the radio wave intensity level determined corresponding to the guidance device 3 to each guidance device 3 (step S119), and ends the radio wave intensity level determination processing.

  As described above, according to the present embodiment, the short distance wireless communication unit 32 and the system control unit 37 of the guidance device 3 store associated stores among the terminal IDs stored in the storage unit 12 of the center server 1. The route from the predetermined departure point to the store indicated by the ID is a portable terminal 4 capable of detecting the terminal ID according to the number of terminal IDs including the position of the corresponding guiding device 3 among the plurality of guiding devices 3 Control the size of the position range. Therefore, since the number of pieces of guidance information output from the guidance device 3 is suppressed from being excessive, it is possible to prevent the user from mixing the guidance information.

1 center server 11 communication unit 12 memory unit 13 input / output interface 14 system control unit 14a CPU
14b ROM
14c RAM
Reference Signs List 15 system bus 141 acquisition unit 142 determination unit 143 storage control unit 144 output control unit 145 deletion unit 2 registration device 21 network communication unit 22 near field communication unit 23 input unit 24 display unit 25 storage unit 26 input / output interface 27 system control unit 27a CPU
27b ROM
27c RAM
28 System Bus 3 Guide Device 31 Network Communication Unit 32 Near Field Communication Unit 33 Display Unit 34 Audio Output Unit 35 Storage Unit 36 Input / Output Interface 37 System Control Unit 37a CPU
37b ROM
37c RAM
38 System Bus 4 Mobile Terminal NW Network S Store Information System

In order to solve the above-mentioned problems, the invention according to claim 1 is characterized in that, in a guidance system, terminal information indicating a portable terminal registered as a portable terminal of a user who uses the guidance system, and a plurality of predetermined places. Acquisition means for acquiring location information indicating a place determined as the destination of the user, a plurality of output means capable of outputting guidance information for guiding the user to the destination, and the plurality of output means Detection means corresponding to one of the detection means capable of detecting terminal information indicating the portable terminal from the portable terminal located within the set detection range from the corresponding output means , and the detection means. When terminal information is detected, the position of the corresponding output unit and the position of the corresponding output unit are detected by the output unit corresponding to the detection unit that has detected the terminal information among the plurality of output units. Includes a position location indicated by the location information together with the terminal information obtained by the obtaining unit, and an output control means for outputting guidance information corresponding to the said detection means, a large number of the registered mobile terminal The detection range is narrowed as a result.

The invention according to a third aspect is the guidance system according to the second aspect, wherein, based on the acquired place information, the guidance information is selected from among a plurality of mode information indicating a plurality of different output modes which are different from each other. The storage control means relates the acquired terminal information to the acquired place information and the determined aspect information, and the storage control means further comprises: , And the output control means causes the output means corresponding to the detection means that has detected the terminal information to output the guidance information in an output manner indicated by the aspect information associated with the detected terminal information, If multiple mobile terminals within the detection range of the corresponding output means is located, the field indicated by the plurality of position information respectively associated with the terminal information of the plurality of mobile terminals The guidance information corresponding to the position and characterized in that output by the corresponding output unit.

The invention according to claim 5 is the guidance system according to claim 3 or 4, wherein each of the plurality of output means is used for each of terminal information of a plurality of portable terminals located within the detection range from the output means. When the plurality of pieces of associated aspect information are identical to each other, one piece of guidance information is output for the plurality of portable terminals.

The invention according to claim 6 is the guide system according to any one of claims 3 to 5, wherein the detection means has the detection range as the number of terminal information stored in the storage means increases . It is characterized by narrowing .

The invention according to claim 7 is the guidance system according to claim 6, wherein each of the plurality of output means is acquired by the acquisition means together with terminal information indicating the portable terminal among the registered portable terminals. further comprising a counting means for counting the number of mobile terminals including the location of said output means to route from a given starting point to the location indicated by the location information, said detecting means among the plurality of output means The detection range is narrowed as the number counted by the counting means for the output means corresponding to the detection means is increased .

The invention according to claim 10 is a guidance method executed by a computer included in a guidance system , comprising: terminal information indicating a portable terminal registered as a portable terminal of a user who uses the guidance system; and a plurality of predetermined locations Detecting means corresponding to each of a plurality of output means capable of outputting guidance information for guiding the user to the destination, where: acquisition step for acquiring location information indicating the place determined as the destination of the user; When the terminal information is detected by any of detection means capable of detecting the terminal information indicating the portable terminal from the portable terminal located within the set detection range from the corresponding output means , The position of the corresponding output means, the detected terminal information, and the output means corresponding to the detection means having detected the terminal information among the output means of It viewed including the position of the location indicated location information acquired by the acquisition step also has an output control step of outputting the guidance information corresponding to the said detection means, a large number of the registered mobile terminal The detection range is narrowed as a result.

The invention according to claim 11 is, in the information processing apparatus included in the guidance system, terminal information indicating a portable terminal registered as a portable terminal of a user who uses the guidance system, and the user among a plurality of predetermined places. Acquisition means for acquiring location information indicating a place determined as a destination, and detection means corresponding to each of a plurality of output means capable of outputting guidance information for guiding the user to the destination, When the terminal information is detected by any of the detection means capable of detecting the terminal information indicating the portable terminal from the portable terminal located within the set detection range from the corresponding output means, the plurality of output means Among them, the output unit corresponding to the detection unit that has detected the terminal information acquires the position of the corresponding output unit and the acquired terminal information together with the detected terminal information. Includes a position location indicated by the location information, and an output control means for outputting guidance information corresponding to the said detection means, as the number of the registered mobile terminal, to narrow the detection range It is characterized by

The invention according to claim 12 is the terminal information indicating the portable terminal registered as the portable terminal of the user using the guidance system , the computer included in the guidance system, and the purpose of the user among a plurality of predetermined places Acquisition means for acquiring place information indicating a place determined to be ground, and detection means corresponding to each of a plurality of output means capable of outputting guidance information for guiding the user to the destination, corresponding Among the plurality of output means, when the terminal information is detected by any of the detection means capable of detecting the terminal information indicating the portable terminal from the portable terminal located within the set detection range from the output means, The output unit corresponding to the detection unit that has detected the terminal information acquires the position of the corresponding output unit and the acquired terminal information together with the detected terminal information The position of the location indicated by the Tokoro information, and an output control means for outputting guidance information corresponding to, to function as the detecting means, the larger the number of the registered mobile terminal, to narrow the detection range It is characterized by

Claims (12)

Acquisition means for acquiring terminal information indicating a portable terminal used by the user, and location information indicating a location determined as the destination of the user among a plurality of predetermined locations;
A plurality of output means capable of outputting guidance information for guiding the user to the destination;
Detection means corresponding to each of the plurality of output means, the detection means being capable of detecting terminal information indicating the portable terminal from a portable terminal located within a predetermined range from the corresponding output means;
When the terminal information is detected by any of the detection means, the position of the corresponding output means and the detection by the output means corresponding to the detection means which has detected the terminal information among the plurality of output means Output control means for outputting guidance information according to the location information indicated by the location information acquired by the acquisition means together with the determined terminal information;
A guidance system comprising: In the guidance system according to claim 1,
It further comprises storage control means for storing the acquired terminal information in the storage means in association with the acquired location information,
The output control means may output the position of the corresponding output means and the position of the place indicated by the location information associated with the detected terminal information by the output means corresponding to the detection means that has detected the terminal information. A guidance system characterized by outputting corresponding guidance information. In the guidance system according to claim 2,
The information processing apparatus further comprises determination means for determining aspect information indicating an aspect of outputting the guidance information from among a plurality of aspect information indicating a plurality of different output aspects that are different from each other based on the acquired location information.
The storage control means stores the acquired terminal information in the storage means in association with the acquired location information and the determined aspect information.
The output control means causes the output means corresponding to the detection means that has detected the terminal information to output the guidance information in an output manner indicated by the aspect information associated with the detected terminal information, and the corresponding output means When a plurality of mobile terminals are located within a predetermined range from the above, guidance information corresponding to the location of the location indicated by the plurality of location information respectively associated with the terminal information of the plurality of mobile terminals is provided by the corresponding output means A guidance system characterized by outputting. In the guidance system according to claim 3,
In the terminal information stored in the storage unit, the determination unit indicates, among the plurality of output units, the output unit closest to the location indicated by the associated location information, the acquired location information indicates If there is specific terminal information identical to the output means closest to the place, the mode information indicating the mode for outputting the guidance information is determined to be the same mode information as the mode information associated with the specific terminal information, A guidance system characterized in that, when there is no specific terminal information, the mode information indicating the mode for outputting the guidance information is determined to be mode information different from the mode information associated with the terminal information stored in the storage means. . In the guidance system according to claim 3 or 4,
In each of the plurality of output means, when the plurality of mode information associated with each of the terminal information of the plurality of portable terminals located within the predetermined range from the output means are identical to each other, one of the plurality of output means is one. A guidance system characterized by outputting guidance information. The guidance system according to any one of claims 3 to 5,
The guidance system, wherein the detection unit controls the size of the range of the position of the portable terminal capable of detecting the terminal information according to the number of terminal information stored in the storage unit. In the guidance system according to claim 6,
Among the terminal information stored in the storage means, the detection means is a path from a predetermined departure point to a place indicated by the associated place information, the position of the corresponding output means among the plurality of output means A guidance system characterized in that the range of the range of the position of a portable terminal capable of detecting terminal information is controlled in accordance with the number of terminal information included. The guidance system according to any one of claims 2 to 5,
Among the plurality of output means, when the output means corresponding to the detection means that has detected the terminal information is closest to the location indicated by the location information associated with the terminal information, the terminal information is deleted from the storage means A guidance system further comprising deleting means. The guidance system according to any one of claims 1 to 8.
A guidance system characterized in that each of the plurality of output means is integrated with a corresponding detection means. In the guidance method implemented by a computer,
An acquisition step of acquiring terminal information indicating a portable terminal used by the user, and location information indicating a location determined as the destination of the user among a plurality of predetermined locations;
A detection means corresponding to each of a plurality of output means capable of outputting guidance information for guiding the user to the destination, the terminal showing the portable terminal from the portable terminal located within a predetermined range from the corresponding output means When the terminal information is detected by any of the detection means capable of detecting information, the position of the corresponding output means by the output means corresponding to the detection means which has detected the terminal information among the plurality of output means An output control step of outputting guidance information according to the detected terminal information and the position of the place indicated by the place information acquired in the acquisition step;
A guide method characterized by including. Acquisition means for acquiring terminal information indicating a portable terminal used by the user, and location information indicating a location determined as the destination of the user among a plurality of predetermined locations;
A detection means corresponding to each of a plurality of output means capable of outputting guidance information for guiding the user to the destination, the terminal showing the portable terminal from the portable terminal located within a predetermined range from the corresponding output means When the terminal information is detected by any of the detection means capable of detecting information, the position of the corresponding output means by the output means corresponding to the detection means which has detected the terminal information among the plurality of output means And output control means for outputting guidance information according to the detected terminal information and the position of the place indicated by the place information acquired by the acquisition means.
An information processing apparatus comprising: Computer,
Acquisition means for acquiring terminal information indicating a portable terminal used by the user, and location information indicating a location determined as the destination of the user among a plurality of predetermined locations;
A detection means corresponding to each of a plurality of output means capable of outputting guidance information for guiding the user to the destination, the terminal showing the portable terminal from the portable terminal located within a predetermined range from the corresponding output means When the terminal information is detected by any of the detection means capable of detecting information, the position of the corresponding output means by the output means corresponding to the detection means which has detected the terminal information among the plurality of output means And output control means for outputting guidance information according to the detected terminal information and the position of the place indicated by the place information acquired by the acquisition means.
An information processing program characterized in that it functions as:

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