JP2018049398A - POS system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a POS system that is excellent in convenience, enabling a customer to smoothly make electronic money settlement regardless of whether the customer is membership of a use store of the POS system.SOLUTION: A POS system comprises: a membership information DB that stores membership information; a card reader that is configured to read both a membership ID and electronic money ID owned by a card to be presented by a customer upon registration processing; a reading ID storage unit; and an EM settlement processing unit. The reading ID storage unit is configured to, when the card has both the membership ID and electronic money ID, store both the membership ID and electronic money ID read by the card reader, and when the card does not have the membership ID, but has the electronic money ID, store the electronic money ID read by the card reader. The EM settlement processing unit is configured to, when settlement is selected with electronic money in a settlement selection step of the registration processing, conduct settlement processing using the electronic money ID already stored in the reading ID storage unit.SELECTED DRAWING: Figure 2

Description

  The present invention relates to a POS system.

  Conventionally, POS systems (point-of-sale information management systems) have been widely used in stores such as supermarkets (for example, Patent Document 1 (Japanese Patent Laid-Open No. 2006-215687)). In the POS system, sales information can be acquired simultaneously with the sale of products, and the acquired sales information can be used for inventory management and sales analysis, and it is widely introduced with high convenience.

  By the way, in recent years, a membership system and an electronic money service that can be used only in the store may be introduced in various stores for the purpose of keeping customers in the store. In a store where such a membership system and electronic money service are introduced, when a customer uses both the membership system and electronic money service, the following processing is performed in the POS system.

  First, in the POS system, a member ID and an electronic money ID from a card (a card having a member ID and an electronic money ID (a member ID and electronic money ID are stored)) presented by the member by a card reader at the time of cash register processing. Is read. The POS system uses the read ID to give points to members and perform payment processing with electronic money. Thus, by reading the member ID and the electronic money ID at a time, the trouble of performing the card reading operation twice can be saved.

  In recent years, an electronic money service that can be used in various stores has been introduced, which is independent of the store membership system (which can be used by non-members). By introducing such an electronic money service independent of the membership system, the conventional POS system has the following problems.

  In a conventional POS system, when a customer presents a card having an electronic money ID of electronic money that does not have a member ID and can be used in that store (can be used in other stores) at the time of cash register processing, Since the member ID cannot be read, the POS system displays an error. When such an error display is performed, the operator of the POS system needs to perform an error display canceling process. In order to perform electronic money settlement, after the error display is canceled, the customer re-presents the card, and the operator of the POS system inputs that the use of the card is intended for electronic money settlement. It is necessary to read the electronic money ID from the card with a card reader. In other words, in the conventional POS system, when a non-member tries to make an electronic money settlement, the processing becomes complicated and there is a problem that it takes time and effort for the customer and the operator.

  An object of the present invention is a POS system, which is capable of smoothly performing electronic money settlement regardless of whether a customer is a member or a non-member of a store using the POS system. To provide a high POS system.

  A POS system according to a first aspect of the present invention includes a member data storage unit, a reading unit, a storage unit, and a settlement processing unit. The member data storage unit stores information on members of stores using the POS system for each member ID. The reading unit is configured to read both the member ID and the electronic money ID of the electronic money that can be used at the store using the POS system, which are possessed by the card presented by the customer during the cash register process. The storage unit stores both the member ID and the electronic money ID read by the reading unit when the card presented by the customer has both the member ID and the electronic money ID during the cash register processing. The storage unit stores the electronic money ID read by the reading unit when the card presented by the customer does not have a member ID but has an electronic money ID. The payment processing unit performs the payment process using the electronic money ID already stored in the storage unit when payment by electronic money is selected in the payment selection step of the cashier process.

  In the POS system according to the first aspect of the present invention, when the card presented by the customer is not a membership card, that is, even when the customer is a non-member, the reading error occurs when the card has an electronic money ID. The read electronic money ID is stored in the storage unit. Therefore, it is not necessary to re-read the electronic money ID at the time of payment processing, and the cash register processing can proceed efficiently.

  A POS system according to a second aspect of the present invention is the POS system according to the first aspect, further comprising an error output unit. The error output unit outputs an error when the card presented by the customer during the cashier process does not have both the member ID and the electronic money ID.

  When a customer presents a card that does not contain a member ID or electronic money ID, the customer is likely to have presented the card with some error.

  In the POS system according to the second aspect of the present invention, the customer can be informed that neither the member ID nor the electronic money ID is included in the card. As a result, customers can quickly notice their mistakes and take the correct action they originally intended.

  The POS system according to the third aspect of the present invention is the POS system according to the first aspect or the second aspect, and further includes a notification unit. A notification part notifies that it is a nonmember when the card which the customer showed at the time of a cash register processing does not have member ID but has electronic money ID.

  If the customer is informed that the card is not a membership card as an error, it may give the customer the impression that they are accused of not being a member, which can cause discomfort to the customer.

  On the other hand, in the POS system according to the third aspect of the present invention, since the fact that the card is not a membership card is simply notified as information indicating that the card is a non-member, there is no discomfort to the customer.

  The POS system according to the fourth aspect of the present invention is the POS system according to the third aspect, in which the notification process by the notification unit is performed in parallel with the registration process.

  Note that that the notification process and the registration process are performed in parallel means that the registration process can proceed even during the notification process. For example, when the notification process and the registration process are performed in parallel, there is no restriction such that the registration process cannot proceed until the notification process is canceled.

  In the POS system according to the fourth aspect of the present invention, even if the notification process is performed, the operator of the POS system does not need to perform an operation of canceling the notification process in order to advance the registration process. Therefore, the operator can proceed with the registration process efficiently.

  In the POS system according to the present invention, when the card presented by the customer is not a membership card, that is, even when the customer is a non-member, if the card has an electronic money ID, it is processed as a reading error. Instead, the read electronic money ID is stored in the storage unit. Therefore, it is not necessary to re-read the electronic money ID at the time of payment processing, and the cash register processing can proceed efficiently.

1 is a block diagram showing a schematic configuration of a POS system according to an embodiment of the present invention. It is a flowchart which shows the flow of the registration process by the POS system of FIG.

  A POS (point-of-sale information management) system according to an embodiment of the present invention will be described with reference to the drawings.

  The embodiments described below are specific examples of the present invention and do not limit the technical scope of the present invention. Various modifications can be made to the embodiments described below without departing from the gist of the present invention.

(1) Overall Overview FIG. 1 is a block diagram showing a schematic configuration of a POS system 1 according to an embodiment of the present invention. The POS system 1 mainly includes a cash register terminal 100 and a store controller 200 as shown in FIG.

  In the present embodiment, the cash register terminal 100 is a POS register installed in a retail store such as a supermarket. In addition, the place where the cash register terminal 100 is installed is an example, and can be used in a store that provides various products and services. In FIG. 1, only one cash register terminal 100 is drawn, but actually, a plurality of cash register terminals 100 are installed in the store. However, the number of cash register terminals 100 included in the POS system 1 is not limited to a plurality, and may be one.

  The cash register terminal 100 is used for cash register processing. Here, the cash registering process is a series of processes for registering products and services to be purchased by a customer, calculating the total amount of the registered products and services, and making a payment. Here, reading of the card Cd presented by the customer at the time of purchasing the product / service and writing of the read information (member ID and electronic money ID described later) in the storage unit are also included in the cash register process.

  The store controller 200 is installed in a store where the cash register terminal 100 is installed, for example. However, the installation location of the store controller 200 is not limited to the inside of the store, and may be installed in another location. The store controller 200 is a computer that collects and manages information in the store.

  The store controller 200 has a database of information about products handled at the store (product information DB 210) and a database of information about customers who are registered as members at the store (member information DB 220).

  Here, the member means a person who has registered as a member at a store using the POS system 1.

  Each member is given a member ID for identifying the member from the store. The member provides information such as name, address, and telephone number to the store at the time of member registration, and the store controller 200 stores such information in the member information DB 220 as member information. In the member information DB 220, member information is stored for each member ID.

  Each member is issued a card having a member ID (member card) from the store. The card having a member ID refers to a card in which the member ID is stored in a form that can be read by a card reader 50 of the cash register terminal 100 described later. The member can receive a privilege by presenting this member card at the time of product purchase (at the time of cash register processing) (by causing the card reader 50 to read the member ID of the member card). The privilege is, for example, a point that is given according to the purchase price of the product and can be used for purchasing the product. This point is also stored in the member information DB 220 for each member ID at the time of cash register processing. In addition, a privilege is not limited to point provision, The discount etc. of the purchase price of goods may be sufficient.

  The membership card issued by the store can be accompanied by an electronic money function at the request of each member. By attaching the electronic money function to the membership card, the member (customer having the membership card) can perform settlement using electronic money instead of cash at the time of cash register processing.

  When the electronic money function is attached to the membership card, the membership card issued by the store has an electronic money ID in addition to the membership ID. In other words, when the electronic money function is attached to the membership card, the membership card stores an electronic money ID in a form readable by a card reader 50 of the cash register terminal 100 described later. The electronic money ID is an identifier that identifies a user of electronic money. An EM management server (electronic money management server) 300 managed by an electronic money management company outside the POS system 1 stores electronic money user names and electronic money balances for each electronic money ID. . When the customer makes a settlement using the electronic money function of the membership card, the cashier terminal 100 uses the electronic money ID read by the card reader 50 to pay from the electronic money of the electronic money ID. A request is made to the EM management server 300 to be performed.

  The store controller 200 is communicably connected to the computer 10 of the cash register terminal 100 via a network such as a LAN. In addition, for example, when a store manager manages a plurality of similar stores, or when the store is a franchise chain, the store controller 200 manages and manages a plurality of stores via a network such as the Internet. It may be communicably connected to a central server (not shown).

  Further, the store controller 200 can communicate with an EM management server 300 managed by an operating company of electronic money that can be used at a store using the POS system 1 (a store where the cash register terminal 100 is installed) via a network such as the Internet. It is connected to the. The cash register terminal 100 communicates via the store controller 200 when communication with the EM management server 300 is necessary. However, the present invention is not limited to this, and the cashier terminal 100 and the store controller 200 may be configured to be directly communicable via a network such as the Internet.

  The EM management server 300 is a device external to the POS system 1. The EM management server 300 is a computer that manages electronic money. The EM management server 300 has a database (electronic money DB 310) that stores electronic money user names and electronic money balances for each electronic money ID. For example, when there is a request for payment (charging to electronic money) or withdrawal (settlement using electronic money) for electronic money with a certain electronic money ID, the EM management server 300 has the electronic money ID. For the electronic money, the balance stored in the electronic money DB 310 is changed. For example, when the EM management server 300 accepts a withdrawal request for a certain electronic money ID, the EM management server 300 refers to the electronic money DB 310 and approves the settlement if the withdrawal request amount is equal to or less than the balance, and requests the withdrawal. If the amount is greater than the balance, the settlement is denied.

  Note that the electronic money here is not electronic money that can be used only at stores that use the POS system 1, but electronic money that can be used at other stores. Therefore, the card having the electronic money ID of the electronic money is not limited to the membership card of the store using the POS system 1, and there is a card having the electronic money ID other than the membership card. The card having the electronic money ID other than the membership card is, for example, a membership card of a store different from the store using the POS system 1 and having an electronic money function, or a card having only the electronic money function. Including.

  Note that the electronic money here is prepaid electronic money that is used by depositing (charging) cash in advance. However, the electronic money is not limited to prepaid electronic money, and may be postpaid (post-pay) electronic money.

(2) Details The cash register terminal 100 and the store controller 200 will be further described.

(2-1) Cash Register Terminal The cash register terminal 100 includes an operator display 20, a key operation unit 30, a scanner 40, a card reader 50, a customer display 60, a receipt printer 70, a money storage unit (not shown), and a computer. 10 mainly.

  The money storage unit is a cash drawer that stores money exchanged between an operator of the cash register terminal 100 (hereinafter simply referred to as an operator) and a customer. The operator display 20, the key operation unit 30, the scanner 40, the card reader 50, the customer display 60, the receipt printer 70, and the computer 10 will be described below.

(2-1-1) Display for operator The display 20 for operators is a display which has a touch-panel function.

  The operator display 20 displays the product name and price of the product that the customer intends to purchase, the total amount of purchase by the customer, and the like. The product that the customer intends to purchase includes, for example, a product whose product code is read by the scanner 40 and registered in a storage unit (not shown) of the computer 10. The operator can also register the product that the customer intends to purchase from the operator display 20 using the touch panel function of the operator display 20.

  Further, for example, a part (for example, name) of member information stored in the member information DB 220 is displayed on the operator display 20 in association with a member ID read by a card reader 50 described later at the time of cash register processing.

  The operator display 20 is an example of an error output unit. When the card Cd presented by the customer and read by the card reader 50 does not have both the member ID and the electronic money ID during the cash register process, the operator display 20 outputs an error. For example, a message such as “There is a possibility that the customer has presented an incorrect card” is displayed on the operator display 20 as an error output.

  In the present embodiment, it is meaningless to present a card Cd having neither a member ID nor an electronic money ID at the time of cash register processing. Therefore, if such a card Cd is presented by the customer, there is a possibility that the customer presented the card Cd by some mistake. On the other hand, the operator who sees the error output on the operator display 20 asks the customer, “Is the wrong card presented?”, Etc. You can quickly notice. And it is easy for the customer to take the correct action that he originally intended to do.

  When an error is output on the operator display 20, it is preferable that the error output continues to be output until the operator performs an error canceling operation on the operator display 20. While the error output is being output, the registration process is preferably interrupted.

  The operator display 20 is also an example of a notification unit. The operator display 20 indicates that the card Cd presented by the customer during the cash register processing and read by the card reader 50 does not have a member ID but has an electronic money ID and is not a member. Inform. For example, characters such as “non-member” are displayed on the operator display 20 as a notification that the user is a non-member.

  Even if the operator display 20 is notified that the user is not a member, it is preferable that the operator can continue the registration process without performing the notification canceling operation. That is, it is preferable that the notification process to the effect that the operator display 20 is a non-member is performed in parallel with the cash register process. The fact that it is a non-member displayed on the operator display 20 is preferably automatically deleted from the operator display 20 at a predetermined timing (for example, when the customer's cash register processing is completed). .

(2-1-2) Key Operation Unit The key operation unit 30 is a key for inputting various information and operations for the cash register terminal 100. The key operation unit 30 includes a numeric keypad used for inputting numbers, a total key for completing registration of a product to be purchased by a customer, and proceeding to a settlement process.

(2-1-3) Scanner The scanner 40 is a reader that reads a product code attached to a product sold in a store. The operator of the cash register terminal 100 reads the product code of the product that the customer intends to purchase with the scanner 40, and causes the computer 10 to register the product that has read the product code as the product that the customer intends to purchase. The product code is an identifier for identifying each product, and is, for example, a barcode, a QR code (registered trademark), or the like.

(2-1-4) Card Reader The card reader 50 is an example of a reading unit. The card reader 50 reads information (ID) included in the card Cd presented by the customer during the cash register process.

  The card reader 50 can read the member ID and electronic money ID that the card Cd has. The card reader 50 is, for example, a magnetic card reader that reads a member ID or electronic money ID stored in a magnetic body of the card Cd, or a member ID or electronic money ID that is contacted or non-contacted from an IC chip embedded in the card Cd. Is an IC card reader.

  The card Cd read by the card reader 50 includes 1) a card having both a member ID and an electronic money ID, 2) a card having only a member ID, 3) a card having only an electronic money ID, and 4) an electronic member ID also being electronic. There can be four types of cards that do not have a money ID.

  The card reader 50 is configured to read the member ID and the electronic money ID simultaneously (by one operation) when reading the member ID and the electronic money ID from the card having both the member ID and the electronic money ID of 1). It is preferable. Thereby, the labor of an operator's work can be reduced.

(2-1-5) Customer Display The customer display 60 is a display that displays information for customers. The information displayed on the customer display 60 includes the name and price of the product that has been registered by the operator, and the total purchase price of the customer (the total price of the product registered by the operator). Further, for example, a part of member information (for example, name) stored in the member information DB 220 in association with the member ID read by the card reader 50 at the time of cash register processing is displayed on the customer display 60.

  The customer display 60 is an example of a notification unit. The customer display 60 informs that the card Cd presented by the customer at the time of the cash register processing and read by the card reader 50 is a non-member when the card Cd does not have a member ID but has an electronic money ID. To do. On the customer display 60, for example, characters such as “non-member” that directly informs the non-member are displayed as a notification that the member is non-member. Alternatively, on the customer display 60, as a notification that the user is a non-member, for example, a message that informs that the user is a non-member indirectly such as “Would you like to become a member?” May be displayed.

  It should be noted that even if the customer display 60 is notified that the user is not a member, it is preferable that the operator can continue the registration process without performing the notification canceling operation. That is, it is preferable that the notification process to the effect that the customer display 60 is a non-member is performed in parallel with the cash register process. The fact that the user is a non-member displayed on the customer display 60 is automatically deleted from the customer display 60 at a predetermined timing (for example, when the total purchase amount of the customer is displayed on the customer display 60). It is preferred that

(2-1-6) Receipt Printer At the end of the registration process, the receipt printer 70 issues a receipt that displays the price of each product purchased by the customer, the total amount paid by the customer, and the like.

(2-1-7) Computer The computer 10 is a computer that controls the operation of each component of the cash register terminal 100 and performs cash register processing.

  The computer 10 is connected to each part of the cash register terminal 100 including an operator display 20, a key operation unit 30, a scanner 40, a card reader 50, a customer display 60, and a receipt printer 70 (see FIG. 1).

  The computer 10 has a CPU (Central Processing Unit), ROM (Read Only Memory), RAM (Random Access Memory), HDD (Hard Disk) and the like. The computer 10 also includes a display control circuit that controls display on the operator display 20 and the customer display 60, key input data input from the operator display 20 having a touch panel function and the key operation unit 30. It also has a communication port that enables connection to a network such as a circuit or a LAN.

  The CPU, ROM, RAM, and HDD are connected to each other via a bus line such as an address bus or a data bus. The CPU executes various programs stored in the ROM and HDD, thereby controlling the operation of each component of the cash register terminal 100 and performing cash register processing. The operation of the cash register terminal 100 during cash register processing will be described later.

  The computer 10 includes a read ID storage unit 12 and an EM payment processing unit (electronic money payment processing unit) 14 as functional units particularly related to payment by electronic money.

(2-1-7-1) Reading ID storage unit The reading ID storage unit 12 is a functional unit that stores the member ID and electronic money ID of the card Cd presented by the customer during the cash register process.

  When the card Cd presented by the customer has both the member ID and the electronic money ID, that is, when the card reader 50 reads the member ID and the electronic money ID from the card Cd, the reading ID storage unit 12 reads the card ID. Both the member ID and the electronic money ID are stored (both the member ID and the electronic money ID are written).

  Further, the reading ID storage unit 12 is configured such that when the card Cd presented by the customer does not have a member ID but has an electronic money ID, that is, when the card reader 50 reads only the electronic money ID from the card Cd, The read electronic money ID is stored (electronic money ID is written).

  Further, the reading ID storage unit 12 reads the card reader 50 when the card Cd presented by the customer does not have an electronic money ID but has a member ID, that is, when the card reader 50 reads only the member ID from the card Cd. The member ID is stored (member ID is written).

  When the card Cd presented by the customer has neither a member ID nor an electronic money ID, there is no ID to be stored, so the read ID storage unit 12 stores nothing.

  Note that the information stored in the read ID storage unit 12 is erased after the end of each registration process.

(2-1-7-2) EM payment processing unit (electronic money payment processing unit)
The EM payment processing unit 14 is a functional unit that performs payment processing using an electronic money ID stored in the read ID storage unit 12 when payment by electronic money is selected in a payment selection step of cash register processing described later. is there.

  Specifically, when payment by electronic money is selected, the EM payment processing unit 14 reads the electronic money ID stored in the read ID storage unit 12. Then, the EM settlement processing unit 14 communicates with the EM management server 300 via the store controller 200 so that the purchase price of the product is paid from the electronic money with the electronic money ID read from the read ID storage unit 12. It requests the EM management server 300 to approve payment processing.

(2-2) Store Controller The store controller 200 is a computer that collects and manages information in a store.

  The store controller 200 is communicably connected to the computer 10 of the cash register terminal 100 via a network such as a LAN. The store controller 200 receives sales information and the like of products inserted from the computer 10 and aggregates and manages them. In addition, the store controller 200 also records information such as information on the products sold in the store (names of products being handled, prices, and stock status).

  The store controller 200 is a general computer. The store controller 200 is connected to input / output devices (not shown) such as a display, a keyboard, a mouse, and a printer.

  The store controller 200 includes a CPU (Central Processing Unit), ROM (Read Only Memory), RAM (Random Access Memory), HDD (Hard Disk) and the like. The store controller 200 also includes a display control circuit that controls display on the display, an input circuit that captures input data input from a keyboard and a mouse, and a communication port that enables connection to a network such as a LAN or the Internet.

  The store controller 200 has a product information DB 210 (a product information database of products handled in a store) and a member information DB 220 (a member information database of customers who are registered as members in the store).

  The merchandise information DB 210 stores merchandise information (for example, merchandise name, price, and stock status) of merchandise handled at the store for each merchandise product code.

  The member information DB 220 is an example of a member data storage unit. The member information DB 220 stores information such as member names, addresses, and telephone numbers for each member ID. In the member information DB 220, points given to members according to the purchase price of the products (points that can be used to purchase the products) may be stored for each member ID.

(3) Flow of registration processing by POS system An example of the flow of registration processing by the POS system 1 will be described with reference to the flowchart of FIG.

  In the cashier process, there may be a case where the card Cd is not presented from the customer. That is, there may be a case where reading of the card Cd presented by the customer and writing of the member ID and electronic money ID of the card Cd to the read ID storage unit 12 are not included in the cash register process. However, here, only the cash register process when there is a card Cd from the customer will be described.

  In the following description based on FIG. 2, the card Cd reading step is executed at the beginning of the registration process, but the present invention is not limited to this. The reading process of the card Cd and the processes of steps S2 to S7, S21, S22, S100, and S200, which will be described later associated with the reading of the card Cd, may be performed between or after the product registration process described later. Good.

  In step S1, the operator causes the card reader 50 to read the card Cd presented by the customer. That is, in step S1, the card reader 50 performs the reading process of the card Cd. Information read by the card reader 50 is transmitted to the computer 10.

  Next, in Step S2, the computer 10 determines whether or not the information transmitted from the card reader 50 in Step S1 includes at least one of a member ID and an electronic money ID. If it is determined that at least one of the member ID and the electronic money ID is included, the process proceeds to step S3. If it is determined that neither the member ID nor the electronic money ID is included, the process proceeds to step S21.

  When the process proceeds to step S21, the operator display 20 outputs an error, and at least the operator confirms that the card Cd read by the card reader 50 does not have both the member ID and the electronic money ID. To inform.

  The error output of the operator display 20 is continued until the operator performs an error canceling operation (step S22) on the operator display 20. Note that the registration process is stopped while the operator display 20 is outputting an error (that is, the processes after step S10 described later cannot be performed).

  In step S3, the computer 10 determines whether or not the information transmitted from the card reader 50 in step S1 includes a member ID. If the member ID is included in the information transmitted from the card reader 50, the process proceeds to step S4. If the member ID is not included, the process proceeds to step S200.

  In step S <b> 4, the member ID included in the information transmitted from the card reader 50 is stored in the reading ID storage unit 12. Thereafter, the process proceeds to step S5.

  In step S <b> 5, the computer 10 inquires of the store controller 200 for member information. Specifically, the computer 10 transmits a member information transmission request to the store controller 200 together with the member ID stored in the read ID storage unit 12. Then, the computer 10 receives at least part of the member information (for example, the name of the member) stored in the member information DB 220 in association with the transmitted member ID, which is transmitted as a response from the store controller 200. Then, it progresses to step S100.

  In step S100, the operator display 20 and the customer display 60 display the member information (for example, the name of the member) transmitted from the store controller 200. Then, the process proceeds to step S6.

  The member information display process in step S100 is a process performed in parallel with the cash register process. That is, step S6 is not performed after the completion of the process of step S100 (deletion of member information display from the operator display 20 and the customer display 60), but the operator display 20 and the customer display 60. While the member information display is displayed, the processes after step S6 are executed.

  In step S200 (that is, in the case where it is determined in step S3 that the member ID is not included in the information transmitted from the card reader 50), the customer who has displayed the card Cd on the operator display 20 displays the card Cd. Notify that you are not a member. In step S200, the customer display 60 notifies that the customer who presented the card Cd is a non-member. Then, the process proceeds to step S6.

  The non-member display process in step S200 is a process performed in parallel with the cash register process. That is, step S6 is not performed after completion of the process of step S200 (deletion of non-member display from the operator display 20 and the customer display 60), but the operator display 20 and the customer display 60. While the non-member display is displayed on the screen, the processes after step S6 are executed.

  Next, in step S6, the computer 10 determines whether or not the information transmitted from the card reader 50 in step S1 includes an electronic money ID. If the information transmitted from the card reader 50 includes the electronic money ID, the process proceeds to step S7. If the information transmitted does not include the electronic money ID, the process proceeds to step S10.

  In step S <b> 7, the electronic money ID included in the information transmitted from the card reader 50 is stored in the read ID storage unit 12. Then, it progresses to step S10.

  In step S10, a product registration process is performed. The product registration process is a process of registering (storing) all the products purchased by the customer in the storage unit of the computer 10. The product registration process is performed, for example, by the operator reading the product code of the product purchased by the customer with the scanner 40. Further, the product registration process may be performed by an input from the operator display 20 by the operator.

  In step S10, when the operator completes the registration of the products to be purchased by the customer, and the operator performs an operation for instructing the computer 10 to execute the aggregation process, for example, the key operation unit 30, the computer 10 Calculates the total amount of products registered (product purchase price).

  Step S11 is an example of a payment selection step in the cashier process. In step S <b> 11, the operator of the cashier terminal 100 hears a request from a customer as to whether or not to select electronic money settlement, and performs an operation according to the request on the operator display 20. If electronic money settlement is selected, the process proceeds to step S12. If electronic money settlement is not selected, the process proceeds to step S13.

  In step S12, the EM settlement processing unit 14 reads the electronic money ID already stored in the reading ID storage unit 12 (in step S9). Then, the EM payment processing unit 14 communicates with the EM management server 300 via the store controller 200, and obtains the electronic money ID read from the read ID storage unit 12 and the purchase price of the product calculated in step S10. Sent together with an approval request for payment processing. The settlement processing approval request is for requesting the EM management server 300 to pay (withdraw) the amount of money transmitted with the approval request from the electronic money with the electronic money ID transmitted with the approval request. The EM management server 300 approves settlement when the requested amount for withdrawal (the purchase amount of the product) is less than or equal to the balance. The processing in the case where the EM management server 300 denies settlement is omitted for the sake of simplicity. When step S12 ends, the process proceeds to step S14.

  In step S13 (that is, when electronic money settlement is not selected in step S12), settlement processing is performed in accordance with the payment method.

  For example, when a customer is selected for cash settlement, the operator inputs the amount paid by the customer from the key operation unit 30 or the like, the amount of change is calculated by the computer 10, and the amount of change is displayed on the operator display 20. And displayed on the customer display 60. In addition, the computer 10 opens the money storage unit to withdraw and withdraw money. When step S13 ends, the process proceeds to step S14.

  In step S <b> 14, the receipt printer 70 issues a receipt displaying the sales price of each product purchased by the customer, the total payment amount of the customer, and the like at the end of the registration process.

  When the customer is a member, the computer 10 currently stores points as a privilege given to the purchase of the current product in the reading ID storage unit 12 before executing step S14. A point addition request may be transmitted to the store controller 200 so as to be added to the points stored in the member information DB 220 in association with the member ID. Detailed description is omitted here.

(4) Features (4-1)
The POS system 1 of the present embodiment includes a member information DB 220 as an example of a member data storage unit, a card reader 50 as an example of a reading unit, a read ID storage unit 12 as an example of a storage unit, and a settlement processing unit. An EM settlement processing unit 14 as an example. The member information DB 220 stores information on members of stores using the POS system 1 for each member ID. The card reader 50 is configured to read both the member ID and the electronic money ID of the electronic money that can be used in the store using the POS system 1 that the card Cd presented by the customer has at the time of cash register processing. The read ID storage unit 12 stores both the member ID and the electronic money ID read by the card reader 50 when the card Cd presented by the customer has both the member ID and the electronic money ID during the cash register process. The read ID storage unit 12 stores the electronic money ID read by the card reader 50 when the card Cd presented by the customer does not have a member ID but has an electronic money ID. The EM payment processing unit 14 performs a payment process using the electronic money ID already stored in the read ID storage unit 12 when payment by electronic money is selected in the payment selection step (step S11) of the cashier process. .

  In the POS system 1 of the present embodiment, when the card Cd presented by the customer is not a member card, that is, even when the customer is a non-member, if the card Cd has an electronic money ID, a reading error is generated. Instead of processing, the read electronic money ID is stored in the read ID storage unit 12. Therefore, it is not necessary to re-read the electronic money ID at the time of payment processing, and the cash register processing can proceed efficiently.

(4-2)
The POS system 1 of this embodiment includes an operator display 20 as an example of an error output unit. The operator display 20 outputs an error when the card Cd presented by the customer does not have both the member ID and the electronic money ID during the cash register process.

  When a customer presents a card Cd that does not include a member ID or electronic money ID, the customer is likely to have presented the card Cd with some error.

  In the POS system 1 of this embodiment, the customer can be informed that the card Cd contains neither a member ID nor an electronic money ID. As a result, customers can quickly notice their mistakes and take the correct action they originally intended.

(4-3)
The POS system 1 of the present embodiment includes an operator display 20 and a customer display 60 as examples of a notification unit. The display for operator 20 and the display for customer 60 notify that the card Cd presented by the customer at the time of cash register processing is not a member when the card Cd does not have a member ID but has an electronic money ID.

  If the customer is informed that the card Cd is not a membership card as an error, it may give the customer the impression that they are accused of not being a member, which may cause discomfort to the customer.

  On the other hand, in the POS system 1 of the present embodiment, since the fact that the card Cd is not a membership card is simply notified as information that it is a non-member, there is no discomfort to the customer.

(4-4)
In the POS system 1 of the present embodiment, the notification process by the operator display 20 and the customer display 60 is performed in parallel with the registration process.

  Note that that the notification process and the registration process are performed in parallel means that the registration process can proceed even during the notification process. For example, when the notification process and the registration process are performed in parallel, there is no restriction such that the registration process cannot proceed until the notification process is canceled.

  In the POS system 1 of the present embodiment, even if the notification process is performed, the operator of the POS system 1 does not need to perform an operation for canceling the notification process in order to advance the registration process. Therefore, the operator can proceed with the registration process efficiently.

(5) Modification A modification of the above embodiment is shown below. Note that the modified examples may be combined as appropriate within a range that does not contradict each other.

(5-1) Modification A
The POS system 1 of the above embodiment includes the store controller 200, but is not limited to this.

  For example, in the POS system 1, one of the cash register terminals 100 (master cash register terminal) has the same function as the store controller 200, and a plurality of other cash register terminals 100 (slave cash register terminals) are connected to the master cash register terminal. It may be constituted by.

(5-2) Modification B
In the POS system 1 of the above embodiment, the store controller 200 has the member information DB 220, but the present invention is not limited to this.

  For example, the POS system 1 may include a central server connected to the store controller 200 via a network such as the Internet. The central server may have a member data storage unit corresponding to the member information DB 220 of the store controller 200. Then, the computer 10 may inquire member information with respect to the central server.

(5-3) Modification C
In the above embodiment, the operator display 20 outputs an error, but the present invention is not limited to this. For example, instead of the operator display 20 or in addition to the operator display 20, the customer display 60 may output an error.

(5-4) Modification D
In the POS system 1 of the above-described embodiment, part or all of the processing executed by the computer 10 of the cashier terminal 100 may be executed by the store controller 200 connected to the computer 10 so as to be communicable. Conversely, part or all of the processing executed by the store controller 200 may be executed by the computer 10 connected so as to be communicable with the store controller 200.

  The present invention is applicable to a POS system.

1 POS system 12 Reading ID storage unit (storage unit)
14 EM Payment Processing Unit (Payment Processing Unit)
20 Operator display (error output unit, notification unit)
50 Card reader (reading unit)
60 Customer display (notification unit)
220 Member information DB (member data storage unit)
Cd card

JP 2006-215687 A

Claims (4)

A POS system,
A member data storage unit for storing member information of the store using the POS system for each member ID;
A reading unit configured to read both the member ID and the electronic money ID of electronic money that can be used at a store using the POS system, which are included in a card presented by a customer during a cash register process;
When the card presented by the customer has both the member ID and the electronic money ID at the time of the cash register processing, both the member ID and the electronic money ID read by the reading unit are stored and presented by the customer. When the card does not have the member ID but has the electronic money ID, a storage unit that stores the electronic money ID read by the reading unit;
A payment processing unit for performing a payment process using the electronic money ID already stored in the storage unit when the payment by the electronic money is selected in the payment selection step of the cashier process;
A POS system. An error output unit for outputting an error when the card presented by the customer during the cash register processing does not have both the member ID and the electronic money ID;
The POS system according to claim 1. A notifying unit for notifying that the card presented by the customer at the time of cash register processing is not a member when the card does not have the member ID but has the electronic money ID;
The POS system according to claim 1 or 2. The notification process by the notification unit is performed in parallel with the cash register process.
The POS system according to claim 3.

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