JP2015056682A - Controlled remote apparatus and computer program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To select notification means on the basis of the status of a remote user and the degree of urgency according to a type of information of which the user is to be notified.SOLUTION: A notification means table by notification information type is searched for notification means associated with a notification information name (S11). A user status table is searched for "User Status" associated with a corresponding "Usable" field, and notification means associated with the "User Status" is searched for (S13). Searched is notification means that is the notification means searched for in S11 and the notification means searched for in S13 (S15). From a notification history table, a degree of response corresponding to a notification information name representing an information type is read out, and it is determined whether or not the degree of response is included in upper one tenth (S19). If the degree of response is included, all notification means are selected (S21).

Description

  The present invention relates to a remotely controlled apparatus capable of selecting a notification means based on the degree of urgency according to the state of a remote user and the type of information notified to the user.

  Conventionally, media for notifying remote users of information include e-mail and social networking service (SNS). In addition, there are smartphones and tablets as remote control devices that can operate the remote control device in accordance with the media.

“Incoming notification mail”, [online], NTT East, [Search September 5, 2013], Internet <URL: https://flets.com/hikaridenwa/service/mail.html>

  However, conventionally, the notification means cannot be automatically switched based on the degree of urgency according to the state of the user and the type of information to be notified.

  For example, there is a service (Non-patent Document 1) that informs a mail address that is specified in advance that a call has been made at home or at a company. However, if the user is at home or at a company, the setting must be canceled. Otherwise, an email will be sent.

  In the remote control device, based on the user's response to the past notification, the urgency of the information to be notified can be grasped, and if the urgency is high, the information can be notified to an easily accessible terminal. Immediateness and responsiveness can be expected to improve.

  The present invention has been made in view of the above problems, and the object of the present invention is to be able to select a notification means based on the degree of urgency according to the state of the remote user and the type of information to be notified to the user. It is to provide a remote control device.

  In order to solve the above-described problems, the present invention provides a remote control device that can be remotely operated from a remote control device, a user status table indicating a status of a user operating the remote control device, and the status of the user A notification means table for each user state indicating a notification means to the user that can be used every time, a notification means table for each notification information type indicating a notification means that can be used for each type of information to be notified to the user, A notification history table in which the degree of response to notification is recorded for each type of information notified to the user, and available notification means corresponding to the type of information to be notified when the information is notified to the user. Search from the notification means table for each type, and the available notification means corresponding to the status indicated by the user status table is the notification status table for each user status The same information as the type of information to be notified by searching the notification means that is the notification means searched from the notification means table for each user state and the notification means searched from the notification means table for each notification information type If the degree of urgency is determined in the notification history table and it is determined that the degree of urgency is high based on the degree of response, the information is notified by all of the retrieved notification means. And a function provision determining unit for notifying the information by the notification means corresponding to the highest urgency among the searched notification means.

  According to the remote control device of the present invention, the notification means can be selected based on the degree of urgency according to the state of the remote user and the type of information notified to the user.

It is a figure which shows the remote control system containing the to-be-remote controlled apparatus which concerns on this Embodiment. It is a figure which shows an example of the data set to the notification means table 111 of the setting data recording part 11. FIG. It is a figure which shows an example of the data set to the notification means table 112 for every notification information kind of the setting data recording part 11. FIG. It is a figure which shows an example of the data set to the user status table 121 of the user status management part 12. FIG. It is a figure which shows an example of the data set to the notification means table 113 for every user state of the setting data recording part 11. FIG. It is a figure which shows an example of the data recorded on the notification log | history table 131 of the log | history recording part. 4 is a flowchart showing a flow of operations of a function provision determination unit 14.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

  FIG. 1 is a diagram showing a remote control system including a remotely controlled device according to the present embodiment.

  The remotely controlled device 1 can be remotely controlled from a plurality of remote control devices operated by the user U via a network. The remote control device is a mobile phone A, a home phone B, a company phone C, a smartphone D,..., A PC (personal computer) Z, or the like. The remote control device 1 notifies the user U of information via the remote control device (S1), and the user U who recognizes the necessity of remote control by this information sends the remote control device 1 from the remote control device. Remote control.

  As information notified to the user U, there is information (including sensor information collected by the apparatus) from functions in the remote control apparatus 1 or applications operating in the apparatus. Examples of information from the application include new mail information by a mail application and missed call information by a telephone application.

  In addition to a CPU, a display unit, an operation unit, a communication control unit, and the like that are normally installed in recent computers, the remote control device 1 includes an HTTP server unit, a sensor information collection unit, and a voice recognition function as necessary. Department.

  In addition, the remote control device 1 includes a setting data recording unit 11 that indicates a means for notifying the user U that can be used for each type of information to be notified to the user U, a user state management unit 12 that indicates the state of the user U, A history recording unit 13 that records the degree of response to notification by the user U, and a function provision determination unit 14 that notifies the user U of information via the remote control device.

  FIG. 2 is a diagram illustrating an example of data set in the notification unit table 111 of the setting data recording unit 11.

  “Notification means name” is the name of the notification means for notifying the user U via the remote control device. When the telephone is a notification means, a telephone number is recorded in association with the “notification means name”. When the notification means is for sending a mail addressed to a private mail address, the address is recorded in association with the “notification means name”. “Available control means” indicates the types of commands used when controlling the remote control apparatus 1 using the notification means, and examples thereof include voice commands and text commands. “Usability” indicates whether the notification means can be used, and is updated as follows. That is, it is assumed that the item “corresponding” corresponding to a certain state becomes “◯ (available)” in the user state table 121 of the user state management unit 12 described later. In this case, the “available notification means” corresponding to the same state is referred to from the user state notification means table 113 of the setting data recording unit 11, and the notification means table 111 corresponds to the “available notification means”. “Usability” is updated to “O (available)”.

  The item number in the notification means table 111 is used for selecting the notification means name when the urgency of the information to be notified is low. Specifically, the greater the item number, the lower the urgency level.

  FIG. 3 is a diagram illustrating an example of data set in the notification information type notification unit table 112 of the setting data recording unit 11.

  The notification information type notification means table 112 shows the notification means that can be used for each type of information notified to the user U.

  The “notification information name” indicates the type of information notified by the remote control apparatus 1. “Available notification means” associated with “notification information name” indicates a notification means that can be used when the remote control apparatus 1 notifies the type of information. In the example of FIG. 3, two usable notification means are defined for each “notification means name”, but the number thereof may be arbitrary.

  FIG. 4 is a diagram illustrating an example of data set in the user state table 121 of the user state management unit 12. The user status table 121 shows the status of the user U.

  For example, when the user U is at home, the corresponding column corresponding to the user state “home” is “◯”. The state relating to such a place is determined by the GPS (Global Positioning System) information of the remote control device or the remote control device 1 from the remote control device indicating that the user U has returned home or the like. It is updated by notifying to.

  For example, when the user U is charging a smartphone, the corresponding column corresponding to the user state “charging smartphone” is “◯”. Such a state is updated by, for example, notifying the remote control device 1 of the user status from the remote control device.

  FIG. 5 is a diagram illustrating an example of data set in the user state notification means table 113 of the setting data recording unit 11. The user state notification means table 113 shows notification means that can be used for each state of the user U.

  The “user state” indicates a realizable state of the user U. “Available notification means” associated with the “user state” is a notification means that can be used when the user U is in the “user state” state (when the remote control device 1 notifies information). The notification means that can be used). In the example of FIG. 5, four usable notification means are defined for each “user state”, but the number thereof may be arbitrary. Further, there may be a difference in the number of notification means according to the “user state”.

  FIG. 6 is a diagram illustrating an example of data recorded in the notification history table 131 of the history recording unit 13. The notification history table 131 records predetermined data as a history every time information is notified to the user U.

  One of them, “notification date”, is the date when the information is notified to the remote control device. The “notification information name” indicates the type of information notified by the remote control apparatus 1. “Item” is a predetermined item in the notified information, and here, four items of a sender, an address / phone number, important word 1 and important word 2 are exemplified. The sender indicates the original sender of the notified information, and has a structure in which a name is associated with an organization name such as a company name associated with the name. The address / phone number is the sender's address / phone number. Important word 1 and important word 2 are both included in text in e-mail, SNS, etc., in sentences written in speech by voice recognition, etc., and a plurality of items are extracted by the tf-idf method. In the example of FIG. 6, two important words are defined as items for each notification information name, but the number may be arbitrary.

  The “corresponding date / time” indicates the date / time when the user U operates the remote control device in response to the notification and responds if the telephone is a telephone, or indicates the date / time when the mail is opened. When the user U operates the remote control device and opens the mail, an opening notification is notified to the remote control device 1, and this time is recorded as the corresponding date.

  The degree of response indicates the speed of response from the remote control device 1 to the remote control device 1. For example, if the response level is large, it means that a quick response has been made. Therefore, a quick response is required for notifications with the same notification information name.

  Here, five types of responsiveness are recorded. The response level of the sender and the response level of the address are the response levels regarding the sender of the item, and are the same value. The responsiveness of the important word 1 and the responsiveness of the important word 2 are the responsiveness relating to the important words 1 and 2, respectively. The response level for all items is the response level for all items. In the example of FIG. 6, responsiveness for two important words is defined, but the number thereof is set to match the number of important words defined in the item.

The remotely controlled device 1 calculates the response τ _i of the item i by the following formula, that is, the average response time T _ave and its variance T _var as a probability density function.

Here, N, T _zk , and T _i indicate the total number of items, the response time of the kth item, and the response time of the item i, respectively. The response time is obtained by subtracting “notification date” from “corresponding date” (length of time).

Further, T _x is a constant, responsivity as T _i is large becomes high when put small value T _x. In this case, it can be determined that the urgency level is low for a high response level, and the urgency level is high for a low response level. That is, the response level and the urgency level have a positive correlation.

On the other hand, the responsivity as T _i is large becomes low when put large value T _x. In this case, it can be determined that the urgency level is low for a low response level, and the urgency level is high for a high response level. That is, responsiveness and urgency have a negative correlation. When an item not defined in the notification history table 131 is selected, the response level is 1.

Thus, by comparing the two values T _i and T _x , the urgency level can be determined without providing a threshold value.

The remotely controlled device 1 calculates the responsiveness τ _all of all items by the following formula, that is, the product of the responsiveness of each item by the maximum likelihood method.

Here, τ _k is the response level of the item k.

  The remote control apparatus 1 calculates the response level for each response by such a method, and records the response level together with the notification date / time, the notification information name, the item, and the corresponding date / time in the notification history table 131.

  FIG. 7 is a flowchart showing an operation flow of the function provision determination unit 14.

  Step S11: When the function provision determination unit 14 notifies the user U of information (hereinafter referred to as information D), first, the notification information name indicating the type of the information D is obtained from the notification information type notification unit table 112. Search for associated notification means available.

  Step S <b> 13: Next, the function provision determination unit 14 searches the user status table 121 for “user status” associated with the corresponding column “◯”, and searches the user status notification means table 113 for the “user status”. Search for available notification means associated with.

  Step S15: Next, the function provision determination unit 14 searches for the notification means that is the notification means searched for in Step S11 and is also the notification means searched for in Step S13.

  Step S17: Next, the function provision determination unit 14 refers to the availability corresponding to the notification means name of the notification means searched in Step S15 from the notification means table 111, and corresponds to the availability that is not “◯”. Exclude notification means.

  Step S19: Next, the function provision determination unit 14 determines the response level corresponding to the notification information name indicating the type of information D from the notification history table 131 (for example, the response level of all items (the urgent level and the positive correlation). For example, it is determined whether or not the response level is included in the top 10%.

  Step S21: If the response level is included in the top 10% (S19: YES), the function provision determination unit 14 determines that the urgency level for notifying the information D is high in this case, and the notification means remaining after the exclusion Select all of.

  Step S23: For each of the selected notification means, the function provision determination unit 14 reads the telephone number and address associated with the notification means name of the notification means and the available control means from the notification means table 111.

  Step S25: Next, the function provision determination unit 14 notifies the information D by the notification unit selected in Step S21. Specifically, the function provision determination unit 14 transmits the information D and the available control means read in step S25 to the remote control device using the telephone number or address read in step S25 as the transmission destination.

  Steps S27 and S29: If a response is obtained, the function provision determination unit 14 performs control according to the control command included in the response.

  When mail notification or a dedicated application is used as the notification means, the HTTP server unit of the remote control device 1 receives a control command. Using websocket, control commands may be received via the cloud server.

  When only a telephone-dedicated terminal can be used as a notification means, a voice notification is given by telephone, and the voice recognition function unit controls based on the user's voice.

  Step S31: On the other hand, if the response level is not included in the top 10% (S19: NO), the function provision determination unit 14 determines that the urgency level is low in this case, and remains in the notification means table 111 after the exclusion. By referring to the item number corresponding to the notification means, the notification means corresponding to the smallest item number is selected.

  Step S33: The function provision determination unit 14 reads out the telephone number and address associated with the notification means name of the selected notification means, and available control means from the notification means table 111.

  Step S35: Next, the function provision determination unit 14 notifies the information D by the notification unit selected in Step S31. Specifically, the function provision determination unit 14 transmits the information D and the available control means read in step S35 to the remote control device using the telephone number or address read in step S35 as the transmission destination.

  Steps S37 to S39: When the response is obtained, the function provision determination unit 14 performs control according to the control command included in the response.

  Step S41: If a response is not obtained, the function provision determination unit 14 refers to the item number corresponding to the notification unit remaining after exclusion from the notification unit table 111, and notifies unit corresponding to the second smallest item number. This is notified by this notification means.

  Steps S43 to S45: If the response is obtained, the function provision determination unit 14 performs control according to the control command included in the response.

  Step S51: If the response is not obtained, the function provision determination unit 14 refers to the item number corresponding to the notification unit remaining in the exclusion from the notification unit table 111, and notifies unit corresponding to the third smallest item number. This is notified by this notification means.

  Thereafter, if no response is obtained, the function provision determination unit 14 selects a notification unit corresponding to the item number that is one larger in the same manner, and performs notification using this notification unit.

  As described above, according to the remotely controlled device 1 according to the present embodiment, the user status table 121 indicating the status of the user U who operates the remote control device and the notification means that can be used for each status of the user U are provided. For each user status notification means table 113 shown, for each notification information type notification means table 112 showing notification means available for each type of information notified to the user U, and for each type of information notified to the user U The notification history table 131 in which the degree of response to notification is recorded, and available notification means corresponding to the type of information D to be notified when information is notified to the user U are searched from the notification means table 112 for each notification information type. (S11) The available notification means corresponding to the state indicated by the user state table 121 is searched from the user state notification means table 113 (S1). ), Searching for the notification means that is the notification means searched from the notification means table for each notification information type 112 and also the notification means searched from the notification means table for each user state 113 (S15), and is the same as the type of information to be notified The response level corresponding to the type of information is obtained from the notification history table 131 (S19), and if it is determined that the urgency level is high based on the response level, the information D is notified by all searched notification means (S25). On the other hand, if it is determined that the degree of urgency is low based on the degree of response, information D is notified by the notification means corresponding to the highest urgency among the searched notification means (S35). Therefore, the selected notification means is selected based on the degree of urgency according to the state of the user U and the type of information notified to the user U, that is, Urgency can select notification means based on corresponding to the type of condition and the information to be notified to the user U of the user U in.

In the above example, the urgency level is determined based on whether the response level is included in the top 10%. However, the urgency level is not limited to this. For example, the urgency level is compared with a predetermined threshold value. You may judge.
In the above example, the number of notification means is different depending on the degree of urgency. However, the present invention is not limited to this. If the degree of urgency is high, select a notification means corresponding to a small item number. A notification means corresponding to a larger item number may be selected.

  In the above example, the degree of urgency is determined in two steps, high and low, but may be three or more.

  In the above example, the response level and the urgency level have a positive correlation, but may have a negative correlation. In this case, the degree of urgency may be determined in consideration of the negative correlation.

  In the above example, the responsiveness of all items is used, but the responsiveness of a predetermined item and the responsiveness of a plurality of items may be used in combination.

  Alternatively, a weak notification may be given at first, and if there is no response, the notification may be gradually strengthened.

  In addition, a computer program for causing a computer to function as the remotely controlled device 1 can be recorded on a computer-readable recording medium such as a semiconductor memory, a magnetic disk, an optical disk, a magneto-optical disk, a magnetic tape, or a communication such as the Internet. It can be distributed widely through the network.

DESCRIPTION OF SYMBOLS 1 ... Remotely controlled apparatus 11 ... Setting data recording part 12 ... User state management part 13 ... History recording part 14 ... Function provision determination part 111 ... Notification means table 112 ... Notification information type notification means table 113 ... User status notification means Table 121 ... User status table 131 ... Notification history table

Claims (3)

A remotely controlled device that can be operated remotely from a remote control device,
A user status table indicating the status of the user operating the remote control device;
A notification means table for each user state indicating a notification means to the user that can be used for each state of the user;
A notification means table for each notification information type indicating notification means available for each type of information to be notified to the user;
A notification history table that records the degree of response to notification for each type of information notified to the user;
When notifying information to the user, the available notification means corresponding to the type of information to be notified is searched from the notification means table for each notification information type, and usable corresponding to the status indicated by the user status table. Search for the notification means from the notification means table for each user state, search for the notification means searched from the notification means table for each user state and the notification means searched from the notification means table for each notification information type, If a response level corresponding to the same type of information as the type of information to be notified is obtained in the notification history table and it is determined that the urgency level is high based on the response level, all the searched notification means While notifying the information, if it is determined that the degree of urgency is low based on the degree of response, the most of the searched notification means The remote control device, characterized in that it comprises a function providing judging unit for notifying the information by the notification means corresponding to the degree of urgency are. The remote control device according to claim 1, wherein the degree of response is calculated as a probability density function using an average and variance of response times for each of a plurality of items in the notified information.   A computer program for causing a computer to function as the remotely controlled device according to claim 1.

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