JP2014207021A - Register settlement device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a register settlement device, capable of reducing register processing time by appropriately changing an operation system of register processing according to degree of congestion of register processing operation, or the like.SOLUTION: A register settlement device 1 comprises: a cash register 3 for performing tabulation or registration of shopping price; a currency processor 3 connected to the cash register 3, and including an operation unit 15 provided with input ports 17 and 18 for inputting currency as the shopping price and outlet ports 20 and 21 for dispensing changes, which is disposed on one side of a casing 3a; and a register table 5 on which the register and the processor are disposed. In the register settlement device 1, the register table 5 is constituted so that only the operation unit 15 of the coin processor 3 is easily switchable between a general operation position turned to a side of a clerk who controls it and a self-operation position turned to a side of a customer according to business time zone.

Description

  The present invention is installed in a checkout office of a store such as a supermarket, and includes a cash register such as a POS system, a money depositing / dispensing machine such as a banknote depositing / dispensing machine and a coin depositing / dispensing machine, and a cash register for arranging them. The present invention relates to a cash register settlement apparatus.

2. Description of the Related Art As an apparatus related to such conventional register settlement, there is known an automatic change dispensing device as described in Japanese Patent No. 3803202 (Patent Document 1) filed and patented earlier. The automatic change dispensing device described in Patent Document 1 is connected to a cash register and automatically changes to a change dispensing command according to a change dispensing command. A device main body including a coin input port in an automatic change dispensing device having a coin storing and storing function for classifying and storing money according to denomination, both of which are provided on one side of the device main body. The upper coin slot is formed to open on the upper side opposite to the side where the coin slot is provided, and the coins inserted into the upper coin slot are inserted into the coin slot. When the insertion port conversion unit is mounted on the apparatus main body, the coin outlet is located on the customer side, and the upper coin insertion port is located on the clerk side. So that the customer can pick up and receive the change paid out to the coin outlet, and when the input port conversion unit is not attached to the apparatus main body, the coin outlet and the coin input port are located on the clerk side. It is possible to arrange them.

  According to such an automatic change dispensing device, the customer operation method in which the customer himself takes out the change coins by one type of automatic change dispensing device and the operation of the clerk operation method in which the clerk performs all payment and payment of money are performed. It can be used selectively and can be used properly in the store. In the clerk operation method, customers who are unfamiliar with the automatic change dispensing device can be easily handled, and in the operation of the customer operation method, the customer himself / herself performs part of the money collection / payment work at the cashier settlement office. The clerk can reduce the time for one customer and enable quick customer handling.

  It should be noted that in the customer operation method, a part of the money receiving and receiving business is performed by the customer himself (semi-self type), and not all of the money is performed by the customer himself (full self-type). This is because if the customer himself / herself does everything, when there is a customer who is unfamiliar with the handling of the change device, there is a risk that the explanation of the operation will be time consuming and the checkout process will be delayed.

Japanese Patent No. 3803202

By the way, in the cashier cashier where such a conventional automatic change dispensing device is installed, when operating the clerk operation method, the cash register operation side such as POS and the operation side of the automatic change dispensing device (coin payment) It is necessary to arrange the outlet, the coin insertion slot, etc. in the same direction toward the clerk side. Similarly, when operating the customer operation method, the cash register operating side must be directed to the clerk side, while the operating surface of the automatic change dispensing device must be arranged, for example, to the customer side facing the clerk. . However, since the cash register and the automatic change dispenser are normally fixed to a cash register table on which they are placed, the direction cannot be easily switched. Therefore, when changing the operating method of these cash register processing, it is necessary to change the direction of the cash register and the automatic change dispenser in advance, so that the cash register can be freely adjusted according to the business hours and the congestion situation of customers. It was virtually impossible to change the operation method of processing. That is, there has been a problem that it is not possible to change the cashier processing operation method in an appropriate manner in accordance with the situation and to improve the business efficiency.

  In addition, in the operation of the customer operation method in which the customer pays and pays money, even if the customer knows the total amount of shopping in advance and the money to be used for payment is prepared, the cash register is used to purchase the money. The customer cannot pay the price until it is counted, or cannot put the price into the automatic change dispensing device. That is, there is a problem that the cashier processing time cannot be shortened due to the waiting state because it is necessary to wait for the payment until the collection of the shopping price is completed.

  In order to cope with such a problem, the present invention improves the operation efficiency by making it possible to change the operation method of the cashier processing appropriately according to the congestion situation of the cashier processing business and the situation of the customer base, and the price of the customer. It is an object of the present invention to provide a cashier settlement apparatus that can shorten the cashier processing time by making payment possible promptly.

  In order to solve the above-described problems, the present invention includes a cash register for collecting and registering a shopping price, an input port that is connected to the cash register and can input money as a shopping price, and a payout outlet for paying change. In a cash register settlement apparatus including a money handling machine in which a provided operation unit is arranged on one side of a housing and a cash register on which these are placed and arranged, the cash register is an operation unit of the money handling machine Is configured to be switchable between a normal operation position directed to a staff member who manages this and a self-operation position directed to a customer side in accordance with the business hours.

  According to this, in business hours when there are relatively many customers unfamiliar with money processing machines, the operation section of the money processing machine is directed toward the staff, and the staff handles all money handling operations. Thus, it is possible to prevent the checkout process from being stagnant due to the operation of a customer unaccustomed to the handling. On the other hand, during business hours such as weekday evenings when the number of regular customers is relatively large and the cash register processing business is crowded, the operation part of the money processor is directed to the customer side and part of the money collection and payment business. Alternatively, the customer who is accustomed to handling them can do all of them, shortening the response time of the clerk to the customer, and improving the efficiency of the cash register processing operation as a whole.

  As described above, according to the present invention, the cashier processing operation method can be appropriately switched between the customer operation method and the clerk operation method in accordance with the cash register congestion situation and the customer base state. Can be made more efficient. Therefore, it is possible to provide a cash register settlement apparatus that can shorten the customer's cash register waiting time and can efficiently operate cash register equipment.

BRIEF DESCRIPTION OF THE DRAWINGS It is a perspective view which shows typically the cash register settlement apparatus of embodiment of this invention, Comprising: (a) is the state which turned the operation part of the money processor which comprises this to the attendant side, (b) is the operation part It is a figure which shows the state which orient | assigned to the customer side. It is a figure which shows the money processor which comprises the cash register settlement apparatus of embodiment of this invention, Comprising: (a) is a top view, (b) is a front view. It is a perspective view which shows the cash register stand which comprises the cash register settlement apparatus of embodiment of this invention. BRIEF DESCRIPTION OF THE DRAWINGS It is a figure which shows typically direction of the operation part of the money handling machine mounted on the rotation board part of the cash register stand which comprises the cash register settlement apparatus of embodiment of this invention, (a) is the operation part. (B) is a figure which shows the state which orient | assigned the operation part to the customer side which cross | intersects the clerk side 90 degree | times. It is a figure which shows the cash register processing operation | movement of the cash register settlement apparatus of embodiment of this invention.

  Embodiments of the present invention will be described with reference to the drawings. FIG. 1 is a perspective view schematically showing a cash register settlement apparatus 1 according to an embodiment of the present invention, in which (a) is a state in which an operation unit 15 of a money handling machine 3 constituting the same is directed to a staff side. (B) is a figure which shows the state which orient | assigned the operation part 15 to the customer side.

  As shown in the figure, a cash register settlement apparatus 1 according to the present invention includes a cash register 2 as a POS terminal, a money handling machine 3 connected to the cash register 2, and a cash register table on which these are placed at a height that is easy for an attendant to operate. 5 is provided. In addition, a soccer stand 7 is provided on the side of the cash register settlement apparatus 1 for performing total registration and bagging work of products in the shopping basket. The cash register 2 as a POS terminal is provided with a keyboard 2a for inputting various data and control commands, a display 2b for displaying various information, and the like.

  FIG. 2 is a view showing a money handling machine constituting the cash register settlement apparatus 1 according to the embodiment of the present invention, in which (a) is a plan view and (b) is a front view. As shown in the figure, the money handling machine 3 includes a banknote part 10 having a banknote storage and a coin part 11 having a coin storage part. The money handling machine 3 is provided with a receiving unit 13 that receives information from a cash register as a POS terminal to which the money handling machine 3 is connected, and a storage unit (not shown) that stores various information. And the operation part 15 is arrange | positioned at the front side (one side) of the housing | casing 3a which comprises the outline of this money handling machine 3. FIG. And in the operation part 15 of the upper surface side of the housing | casing 3a, the operation display part 16 which displays the accommodation condition and operation guidance for every money type of money (a banknote and a coin), the coin slot 17 which deposits a coin, A bill insertion slot 18 for depositing banknotes is provided, and a coin withdrawal port (payout port) 20 for dispensing coins and a banknote dispensing port (payout port) 21 for dispensing banknotes are provided on the front side. And a coin return port 22 for returning the coins inserted into the coin input port 17 as they are, a collection box 23 for storing banknotes collected from an internal banknote storage (not shown), and the like.

  FIG. 3 is a perspective view showing a cash register 5 constituting the cash register settlement apparatus 1 according to the embodiment of the present invention. As shown in the figure, the cash register 5 is provided with a top plate portion 26 on which the cash register 2 is placed at the top of the main body, and a flat plate-like rotary plate portion 27 on which the money handling machine 3 is placed. Is provided. The top plate portion 26 is provided so as to extend forward from the wall portion 29 on the back side, and the periphery of the lower rotation plate portion 27 is configured such that the three directions of the front and left and right sides are open. Further, the rotating plate portion 27 is supported from below by a rotating shaft 28 provided at a substantially central portion of the flat plate surface, and is configured to be rotatable 90 degrees in the left-right direction around the rotating shaft 28. Therefore, as shown in FIGS. 4A and 4B, the direction of the operation unit 15 of the money handling machine 3 placed on the rotating plate unit 27 is set to the direction toward the clerk side (normal operation position). , It can be easily switched to the direction (self-operation position) toward the customer side in the direction intersecting 90 degrees. The top plate portion 26 and the rotary plate portion 27 are provided at a height at which the cashier can easily operate the cash register 2 and the money handling machine 3.

  Here, the cash register processing operation in the cash register adjusting apparatus 1 according to the embodiment of the present invention configured as described above will be described with reference to FIG. First, when the operation unit 15 of the money handling machine 3 is directed toward the cashier, that is, when the shopping fee and change are all delivered via the cashier (clerk operation method) (see the left column in FIG. 5). explain. When a product purchased by a customer is brought onto the soccer base 7, registration of the product into the cash register 2 is started. When registration of all the products is completed, a “subtotal” button (for example, a part of the keyboard 2a is arranged). And the total amount of the price is displayed on the display unit 2b of the cash register 2. At this time, the money handling machine 3 is ready to deposit. The cashier then reads the total amount as the billing fee. Then, the customer hands the money for paying the money to the cashier, and the cashier confirms the amount of the deposited money with the customer and puts it into the coin slot 17 and the banknote slot 18 of the money handling machine 3 (required) Time: 5 seconds). The money handling machine 3 takes in the money inserted into the coin insertion slot 17 and the bill insertion slot 18 and displays the deposit amount on the display 2b of the cash register 2 (required time: 2.5 seconds). The cashier confirms whether there is an error in the deposit amount displayed on the display 2b, and if there is no mistake in the deposit amount, presses the “current total” button (for example, arranged as part of the keyboard 2a) (required time) : 1 second). Then, when there is a change, the change amount is displayed on the indicator 2b of the cash register 2 (required time: 1 second), and further, the change amount is equivalent to the change amount at the coin outlet 20 and the banknote outlet 21 of the money processor 3. The money to be withdrawn is withdrawn (required time: 3 seconds). Then, the cashier takes out the receipt issued from the cash register 2 and the change money dispensed to the coin dispensing port 20 and the banknote dispensing port 21 of the money processing machine 3 and hands them to the customer (required time: receipt of coins). Etc. 1 second, bill receipt 1 second each). If there is no change, only the receipt is given to the customer. In this way, the registration processing work is completed.

  Next, when the operation unit 15 of the money handling machine 3 is directed to the customer side, that is, the customer himself / herself puts the purchase price into the coin insertion slot 17 and the bill insertion slot 18 of the money handling machine 3, and the customer himself / herself handles the money processing. The operation (see the right column in FIG. 5) in the case where change is taken out from the coin dispensing slot 20 and the banknote dispensing slot 21 of the machine 3 (customer operation method) will be described. In the cash register settlement apparatus 1 of the present invention, the rotary plate portion 27 on which the money handling machine 3 is placed is configured to be rotatable in the left-right direction as described above. Thus, the operation unit 15 of the money handling machine 3 can be easily switched from the clerk side to the customer side. Further, the cash register 2 constituting the cash register settlement apparatus 1 of the present invention sets the start time of the depositing operation of the money handling machine 3 at the time of starting the registration of the shopping product (input of the price) or at the time of finalizing the total amount. Control means (not shown) for switching to is provided. (In addition, when the start time of the depositing operation of the money handling machine 3 is set at the time of finalizing the total amount, it is possible to prevent the customer who charges the money from being mistaken). When the operation unit 15 of 3 is directed to the customer side, it is desirable to switch the deposit start time of the money handling machine 3 at the start of registration of shopping items.

  When the merchandise purchased by the customer is placed on the soccer table 7 in the cash register settlement apparatus 1 set in this way, registration of the merchandise in the cash register 2 is started by the cashier. If it does so, the regular customer etc. which grasp the total amount of shopping money beforehand and prepare the money for the payment will throw the money into the coin slot 17 and the banknote slot 18 of the money processor 3. At this time, since the money handling machine 3 is set in a depositable state, the money is taken into the inside. When the registration of all shopping items is completed, the “subtotal” button is pressed, and the total amount of the price is displayed on the display unit 2 b of the cash register 2. The cashier then reads the total amount as a billing fee and confirms with the customer (required time: 1.5 seconds). At this time, the deposit amount of money previously inserted into the coin slot 17 and the bill slot 18 of the money handling machine 3 is displayed on the display 2 b of the cash register 2. The cashier confirms whether or not the deposit amount displayed on the display 2b is correct, and if the deposit amount is not incorrect, presses the “current total” button (required time: 1 second). Then, when there is change, the change amount is displayed on the display unit 2b of the cash register 2 (required time: 1 second), and further, the money corresponding to the change amount is withdrawn at the withdrawal ports 21 and 22 of the money handling machine 3. (Required time: 3 seconds). And a customer takes out the change money withdrawn to the coin dispensing port 20 and the banknote dispensing port 21 of the money handling machine 3, and the cashier gives it to the customer as a receipt issued from the cash register 2 (required time: 1 second for coin removal, 1 second for banknote removal, etc.). If there is no change, only the receipt is given to the customer. In this way, the registration processing work is completed.

  By the way, when the operation unit 15 of the money handling machine 3 is directed to the customer side, a customer who is accustomed to handling the money handling machine 3 such as a regular customer knows about the purchase price or is used for payment. Is determined, the payment money is inserted into the coin insertion slot 17 and the bill insertion slot 18 of the money handling machine 3 before the total amount of the shopping price is determined. Then, since the payment of the shopping price is completed before the total amount of the shopping price is determined, the operation unit 15 of the money handling machine 3 is directed to the staff, and the payment is made after the total amount of the shopping price is determined. However, the cashier processing time can be shortened by a corresponding amount compared to the cashier operation method performed through the cashier. For example, in FIG. 5, “the customer (confirms the purchase amount), takes out cash and gives it to the cashier, and the cashier puts it into the money handling machine 3 (5 seconds), “Time for depositing and counting the money by the money handling machine 3 (2.5 seconds)” is shortened to “time for the customer to confirm the purchase amount (1.5 seconds)” in the right column.

  The direction of the operation unit of the money handling machine 3 can be easily switched. Therefore, if the customer is an elderly person who is unfamiliar with the handling of the money handling machine and needs assistance from a cashier, the cashier processing In the middle of the work, it is possible to switch the operation unit 15 of the money handling machine 3 appropriately toward the clerk side for operation.

  As described above, in the cashier settlement apparatus 1 according to the present invention, in the business hours when there are many customers unfamiliar with the money handling machine 3, the operation unit 15 of the money handling machine 3 is directed to the staff side to receive and pay money. By allowing all staff to perform all the work, it is possible to prevent the checkout process from being delayed by customers unaccustomed to the handling. On the other hand, during business hours such as evenings on weekdays when there are many regular customers and the cash register processing business is crowded, the operation unit 15 of the money handling machine 3 is directed to the customer side to handle the money receiving and receiving business. This makes it possible for a familiar customer to do the job, shortens the response time of the clerk to the customer, and improves the efficiency of the cash register processing operation as a whole. That is, the cashier processing operation method can be appropriately switched between the customer operation method and the clerk operation method in accordance with the cash register congestion status and the customer demographic state, so that it is possible to improve the efficiency of the cash register processing operation as a whole. Accordingly, it is possible to provide a cash register settlement apparatus that can shorten the customer's cash register waiting time and can efficiently operate the cash register facility.

  Further, when the customer predicts the total amount of the shopping price in advance and prepares the money for payment, the cash register 2 switches the start timing of the depositing operation of the money handling machine 3 at the start of the input of the shopping price. In this way, customers can avoid waiting for the payment. That is, the shopper can complete the insertion of money according to the shopping price before the total of the shopping price is confirmed. Accordingly, it is possible to provide a cash register settlement apparatus that can substantially shorten the cash register settlement time as compared with the one in which the total of the shopping money is determined and then the money is put into the money handling machine 3.

  Needless to say, the present invention is not limited to the apparatus shown in this embodiment mode, and application changes can be made within the scope of the spirit of the present invention. For example, when the operation unit 15 of the money handling machine 3 is directed to the customer side, if a coin conversion slot as described in the background art is provided and the coin slot and the banknote slot are arranged on the clerk side, It is also possible for the customer to perform a part of the money receiving and receiving business (only receiving change) according to the congestion situation of the cash register and the state of the customer class. Further, the shape, configuration, and the like of the cash register 2, the money handling machine 3, and the cash register 5 are not limited to those shown in the present embodiment as long as their functions are appropriately exhibited.

DESCRIPTION OF SYMBOLS 1 Cash register settlement apparatus 2 Cash register 3 Money handling machine 3a Case 5 Cash register stand 6 Withdrawal port (payout port)
9 Coin transport mechanism (payment means for deposit)
15 Operation part 17 Coin slot 18 Bill slot 20 Coin dispensing slot (payout port)
21 Banknote withdrawal port (payment exit)
26 Top plate part 27 Rotating plate part 28 Rotating shaft

Claims (1)

  One side of the housing has a cash register for counting and registering the shopping price, and an operation unit connected to the cash register and provided with an insertion slot for inputting money as a shopping price and a payout outlet for paying change. In the cashier settlement apparatus provided with the money handling machine arranged on the cash register and the cashier table on which these are placed, the cashier machine only has the operation unit of the money handling machine according to the business hours. A cashier adjustment apparatus configured to be switchable between a normal operation position directed to a clerk side that manages an operation and a self-operation position directed to a customer side.

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