JP2014067366A - Information processor, information processing method, and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a technology for improving the degree of freedom that relates to a store in which an electronic coupon is used, in an authentication process relating to the electronic coupon in one aspect.SOLUTION: An information processor relating to one aspect of this invention includes a coupon distribution part for distributing an electronic coupon in which information that can be acquired in a store by a user terminal is set in an authentication condition for being in a usable state in the store, and a store side terminal control part for controlling a terminal of the store side on the basis of the authentication condition so that the user terminal can acquire the information set in the authentication information.

Description

  The present invention relates to an information processing apparatus, an information processing method, and a program technique.

  When a coupon delivery email containing a coupon URL is sent to a mobile phone terminal and the coupon URL is accessed, the authentication screen data is sent and the authentication code is input, and the coupon is used using the input authentication code. There is a technique for executing an authentication process according to (Patent Document 1).

JP 2009-075839 A

  In recent years, with the spread of terminals such as mobile phones, electronic coupons such as stores distributed on networks such as the Internet are widely used. Electronic coupons are of the type used at electronic stores and of the type displayed on the terminal screen and used at stores.

  Conventionally, a user acquires such an electronic coupon by performing user registration with a server that distributes the electronic coupon or receiving user authentication using an authentication code. Therefore, in the user authentication process related to the electronic coupon, the degree of freedom involved in the store where the electronic coupon is used is small, and in the store, for example, it is difficult to perform a mechanism for attracting customers in the electronic coupon authentication process. Met.

  In one aspect, the present invention has been made in consideration of such points, and its purpose is to improve the degree of freedom in which the store where the electronic coupon is used is involved in the authentication process related to the electronic coupon. That is.

  The present invention employs the following configuration in order to solve the above-described problems.

  That is, the information processing apparatus according to one aspect of the present invention includes a coupon distribution unit that distributes an electronic coupon set as an authentication condition for making information that can be acquired by a user terminal in a store available in the store; In order to enable the user terminal to acquire information set in the authentication condition, a store-side terminal control unit that controls the store-side terminal based on the authentication condition is provided.

  According to the said structure, the information which the user terminal can acquire in a store is set to the authentication condition for making the state which can be used in the said store in the electronic coupon distributed. Then, in order for the user terminal to be able to acquire information set in the authentication condition, the terminal on the store side is controlled based on the authentication condition.

  Therefore, according to the above configuration, since the terminal on the store side is involved in the use authentication of the electronic coupon, the degree of freedom in which the store where the electronic coupon is used can be improved in the authentication process related to the electronic coupon. .

  As another form of the information processing apparatus according to the above aspect, the coupon distribution unit sets an image to be displayed on the store-side terminal as the information that can be acquired by the user terminal in the store. The electronic coupon may be distributed, and the store-side terminal control unit may control to display an image set in the authentication condition on the store-side terminal.

  As another form of the information processing apparatus according to the above aspect, the coupon distribution unit is configured to set, as the information that can be acquired by the user terminal at the store, a sound to be output to the store side terminal as the authentication condition. The electronic coupon may be distributed, and the store-side terminal control unit may control the sound set in the authentication condition to be output to the store-side terminal.

  As another form of the information processing apparatus according to the above aspect, the coupon distribution unit distributes an electronic coupon in which a passcode is set as an authentication condition as information that the user terminal can acquire in the store, The store side terminal control unit may perform control so that the pass code set in the authentication condition is displayed on the store side terminal.

  As another form of the information processing apparatus according to the above aspect, the coupon distribution unit is an electronic coupon in which information relating to a store clerk of the store is set as the authentication condition as information that the user terminal can acquire in the store The store-side terminal control unit may control the store-side terminal so as to notify the store clerk of information set in the authentication condition.

  As another form of the information processing apparatus according to the above aspect, the information processing apparatus may use any one of a plurality of pieces of information prepared as information usable as the authentication condition as the authentication condition. An authentication condition setting unit to be set may be further provided, and the store-side terminal control unit may control the store-side terminal based on the authentication condition set by the authentication condition setting unit.

  As another form of the information processing apparatus according to the above aspect, the authentication condition setting unit is configured to store information set as the authentication condition from a plurality of pieces of information prepared as information that can be used for the authentication condition. Information to be set in the authentication condition may be specified by accepting the selection.

  As another form of the information processing apparatus according to the above aspect, the information processing apparatus is authenticated based on the number of the electronic coupons distributed by the coupon distribution unit and the authentication condition among the distributed electronic coupons. A usage status grasping unit that grasps the number of electronic coupons that can be used and the number of electronic coupons that are used in the store among the electronic coupons that can be used may be further provided.

  As another form of the information processing apparatus according to the above aspect, an information processing system that implements each of the above configurations, an information processing method, or a program may be used. It may be a storage medium that can be read by a computer, other devices, machines, or the like in which such a program is recorded. Here, the computer-readable recording medium is a medium that stores information such as programs by electrical, magnetic, optical, mechanical, or chemical action. Note that the information processing system may be realized by one or a plurality of information processing apparatuses.

  ADVANTAGE OF THE INVENTION According to this invention, in the authentication process which concerns on an electronic coupon, the freedom degree in which the store where the said electronic coupon is utilized can be improved can be improved now.

FIG. 1 exemplifies network connection of each device in the embodiment. FIG. 2 illustrates a hardware configuration of each device in the embodiment. FIG. 3 illustrates the functional configuration of each device in the embodiment. FIG. 4 illustrates a processing procedure of each apparatus in the embodiment. FIG. 5 illustrates coupon information according to the embodiment. FIG. 6 illustrates user information according to the embodiment. FIG. 7 illustrates the authentication condition information according to the embodiment.

  Hereinafter, an embodiment according to an aspect of the present invention (hereinafter, also referred to as “this embodiment”) will be described with reference to the drawings. However, the present embodiment described below is merely an example of the present invention in all points, and is not intended to limit the scope thereof. It goes without saying that various improvements and modifications can be made without departing from the scope of the present invention. That is, in implementing the present invention, a specific configuration according to the embodiment may be adopted as appropriate.

  Although data appearing in the present embodiment is described in a natural language, more specifically, it is specified by a pseudo language, a command, a parameter, a machine language, or the like that can be recognized by a computer.

§1 Configuration Example FIG. 1 illustrates network connection of each device in the present embodiment. The information processing apparatus 1 according to the present embodiment distributes an electronic coupon set as an authentication condition for making information that the user terminal 2 can acquire at a store available in the store. And the information processing apparatus 1 controls the shop side terminal 3 based on the said authentication conditions, so that the user terminal 2 can acquire the information set to the said authentication conditions.

  That is, in this embodiment, the electronic coupon is distributed to the user in a locked state. In order to unlock the electronic coupon, the user goes to the store where the electronic coupon has been distributed, and operates the user terminal 2 to acquire information that meets the authentication conditions. When the information acquired by the user matches the authentication conditions set for the electronic coupon, the target electronic coupon is unlocked and the electronic coupon becomes usable. Therefore, on the store side, by setting the authentication condition, for example, a device for attracting customers can be applied in the authentication process of the distributed electronic coupon.

  Thereby, the information processing apparatus 1 according to the present embodiment causes the store-side terminal 3 to be involved in the use authentication of the electronic coupon, and in the authentication process related to the electronic coupon, the store in which the electronic coupon is used is free to be involved. Improve the degree.

  The information processing apparatus 1 distributes an electronic coupon in which an image to be displayed on the store side terminal 3 is set as an authentication condition as information that can be acquired by the user terminal 2 at the store, and the image set in the authentication condition is displayed. You may control to display on the shop side terminal 3. FIG.

  In addition, the information processing apparatus 1 distributes an electronic coupon in which the sound to be output to the store side terminal 3 is set as an authentication condition as information that can be acquired by the user terminal 2 at the store, and the sound set in the authentication condition is distributed. You may control to make it output to the shop side terminal 3. FIG.

  In addition, the information processing apparatus 1 distributes an electronic coupon in which a passcode is set as an authentication condition as information that can be acquired by the user terminal 2 at the store, and passes the passcode set in the authentication condition to the store-side terminal 3. You may control to display.

  In addition, the information processing apparatus 1 distributes an electronic coupon in which information relating to the store clerk of the store is set as an authentication condition as information that the user terminal 2 can acquire in the store, and the information set in the authentication condition is used as the store clerk. You may control the shop side terminal 3 so that it may notify.

  In addition, the information processing apparatus 1 sets one of the plurality of pieces of information prepared as information that can be used for the authentication condition as the authentication condition, and the store side terminal 3 based on the set authentication condition. You may control.

  In addition, the information processing apparatus 1 identifies information to be set for the authentication condition by receiving selection of information to be set as the authentication condition from a plurality of pieces of information prepared as information that can be used for the authentication condition. May be.

  In addition, the information processing apparatus 1 includes the number of distributed electronic coupons, the number of electronic coupons that are made available after authentication based on the authentication condition among the distributed electronic coupons, and the electronic coupons that can be used. You may grasp | ascertain the number of the electronic coupons used in the store.

<Hardware configuration example>
FIG. 2 illustrates the hardware configuration of each device according to the present embodiment. As illustrated in FIG. 2, the information processing apparatus 1 is connected to the user terminal 2 and the store side terminal 3 via a network. Information transmission between devices connected to the network is, for example, data communication via a network such as a 3G (3rd Generation) network, an LTE (Long Term Evolution) network, the Internet, a telephone network, and a dedicated network. It is realized with. The type of the network is appropriately selected according to each data communication.

The information processing apparatus 1 includes a control unit 11 including a central processing unit (CPU), a random access memory (RAM), and a read only memory (ROM), and a storage unit 12 that stores programs executed by the control unit 11. And a computer to which a communication interface 13 for performing communication via a network is electrically connected. In FIG. 2, the communication interface is described as “communication I / F”. In addition, regarding a specific hardware configuration of the information processing apparatus 1, components can be omitted, replaced, and added as appropriate according to the embodiment. For example, a mouse, a keyboard, or the like may be connected to the information processing apparatus 1 as an input device. The control unit 11 may include a plurality of processors. Furthermore, the information processing apparatus 1 may be implemented by one or a plurality of computers.

The user terminal 2 includes a control unit 21 including a CPU, a RAM, and a ROM, a storage unit 22 that stores programs executed by the control unit 21, a communication interface 23 for performing communication via a network, a still image Alternatively, an imaging device 24 for capturing a moving image, a recording device 25 for recording sound, an input device 26 such as a button, an output device 27 including a display, an LED, a speaker, and the like, a short-range wireless communication module 28, and , A computer in which a built-in non-contact IC card 29 is electrically connected. In addition, regarding the specific hardware configuration of the user terminal 2, similar to the information processing apparatus 1, the omission, replacement, and addition of components may be appropriately performed according to the embodiment. For example, the display included in the input device 26 and the output device 27 may be replaced with a touch panel display. Further, as the user terminal 2, for example, a PC (Personal
Computer), a mobile phone, a smartphone, a tablet terminal, a portable game machine, or the like may be used.

The store side terminal 3 includes a control unit 31 including a CPU, a RAM, a ROM, and the like, a storage unit 32 that stores programs executed by the control unit 31, a communication interface 33 for performing communication via a network, a display , LED, and output device 34 including a speaker, etc.
A computer in which the short-range wireless communication module 35 and the non-contact type IC card reader / writer 36 are electrically connected. In addition, regarding the specific hardware configuration of the shop-side terminal 3, similar to the information processing apparatus 1 and the user terminal 2, the omission, replacement, and addition of the components may be appropriately performed according to the embodiment.

<Functional configuration example>
FIG. 3 illustrates an outline of a functional configuration of each device according to the present embodiment.

  In the information processing apparatus 1 according to the present embodiment, the CPU interprets and executes various programs expanded in the RAM, and controls each component, whereby the coupon distribution unit 51, the store-side terminal control unit 52, the authentication It functions as a computer including a condition setting unit 53, a usage status grasping unit 54, and an authentication unit 55. In the present embodiment, an example in which these functions are realized by a general-purpose CPU has been described. However, some or all of these functions may be realized by one or more dedicated processors.

  The coupon distribution part 51 distributes the electronic coupon set to the authentication condition for making the information which the user terminal 2 can acquire in a store available in the store. As information set as the authentication condition, for example, an image to be displayed on the store-side terminal 3, a sound to be output to the store-side terminal 3, a pass code, and information on a store clerk are given.

  The store side terminal control unit 52 controls the store side terminal 3 based on the authentication condition so that the user terminal 2 can acquire information set in the authentication condition.

  For example, when the image displayed on the store side terminal 3 is set as the authentication condition, the store side terminal control unit 52 displays the image set in the authentication condition on the display of the store side terminal 3. The store side terminal 3 is controlled.

  For example, when the sound output to the store side terminal 3 is set as the authentication condition, the store side terminal control unit 52 causes the speaker of the store side terminal 3 to output the sound set to the authentication condition. Thus, the store side terminal 3 is controlled.

  For example, when the pass code is set as the authentication condition, the store-side terminal control unit 52 controls the store-side terminal 3 to output the pass code set in the authentication condition. The store side terminal 3 may be controlled to display the information on the display in order to notify the store clerk of the passcode set in the authentication condition, or transmits the information to a terminal held by the store clerk. It may be controlled as follows.

  Further, for example, when information related to the store clerk is set in the authentication condition, the store-side terminal control unit 52 controls the store-side terminal 3 so as to notify the store clerk of the information set in the authentication condition. . As in the case of the passcode, the store side terminal 3 may be controlled to display the information on the display in order to notify the store clerk of the information set in the authentication condition, or a terminal held by the store clerk. May be controlled to transmit the information.

  The authentication condition setting unit 53 sets one of the plurality of pieces of information prepared as information that can be used for the authentication condition as the authentication condition. For example, the authentication condition setting unit 53 identifies the information to be set for the authentication condition by receiving selection of information to be set as the authentication condition from a plurality of pieces of information prepared as information that can be used for the authentication condition. May be. The store side terminal control unit 52 controls the store side terminal 3 based on the authentication condition set by the authentication condition setting unit 53.

  The usage status grasping unit 54 uses the number of electronic coupons distributed by the coupon distribution unit 51 as the usage status of the electronic coupons for each store, and the number of electronic coupons that have become usable after the usage authentication is established among the distributed electronic coupons. And the number of electronic coupons used in the store among the electronic coupons that can be used.

  The authentication unit 55 performs use authentication of the electronic coupon distributed by the coupon distribution unit 51. For example, the authentication unit 55 performs use authentication of the target electronic coupon by comparing information received from the user terminal 2 with information set in the authentication condition of the target electronic coupon. In addition, when the information received from the user terminal 2 matches the information set in the authentication condition, the authentication unit 55 determines that the use authentication for the target electronic coupon is established. On the other hand, when the information received from the user terminal 2 does not match the information set in the authentication condition, the authentication unit 55 determines that the use authentication for the target electronic coupon is not established.

  The user terminal 2 according to the present embodiment is a computer including a coupon holding unit 61 and an information acquisition unit 62 by the CPU interpreting and executing various programs expanded in the RAM and controlling each component. Function as. Similar to the information processing apparatus 1, some or all of these functions may be realized by one or a plurality of dedicated processors.

  The store side terminal 3 according to the present embodiment includes an information output unit 71 and a usage report unit 72 by the CPU interpreting and executing various programs developed in the RAM and controlling each component. Functions as a computer. Similar to the information processing apparatus 1 and the shop-side terminal 3, some or all of these functions may be realized by one or a plurality of dedicated processors.

  As will be described later, in the present embodiment, the use authentication of the distributed electronic coupon is performed by the authentication unit 55 of the information processing apparatus 1. However, the use authentication of the electronic coupon may be performed by the user terminal 2 or the store side terminal 3. In such a case, the user terminal 2 or the store side terminal 3 includes an authentication unit. Further, the use report unit 72 of the store side terminal 3 notifies that the electronic coupon has been used. However, the notification may be performed by the user terminal 2. In this case, the user terminal 2 includes a usage report unit.

§2 Operation Example FIG. 4 shows an operation example of each apparatus according to the present embodiment. Note that the processing procedure of the operation example described below is merely an example, and each process is switched as much as possible, for example, when there is no dependency such as using the result of the process executed before each process. Good.

<Coupon distribution scene>
Steps S101 to S105 relate to electronic coupon distribution processing. Specifically, steps S101 and S102 relate to a user account registration process for acquiring an electronic coupon, and steps 103 to 105 relate to an electronic coupon acquisition process.

  In step S101, the input device 26 is operated in the user terminal 2 that has accessed the information processing apparatus 1, and information for creating a user account is input. The information for creating a user account is, for example, a user ID, a password, an email address, or the like. In step S <b> 102, the control unit 11 of the information processing apparatus 1 creates an account for the user based on information received from the user terminal 2 and performs user registration. If user registration has already been completed and an account exists, the processes in steps S101 and S102 are replaced with a login process.

In step S <b> 103, the control unit 11 of the information processing apparatus 1 transmits a list of electronic coupons to the user terminal 2 in order to cause the user to select an electronic coupon to be acquired. In the present embodiment, coupon information related to the electronic coupon is held in the storage unit 12 of the information processing apparatus 1.

  FIG. 5 illustrates coupon information according to the present embodiment. The coupon information according to the present embodiment is held for each store, and as exemplified in FIG. 5, coupon ID, coupon content, distribution deadline, usage deadline, number of distributions, number of activations, number of usages, and authentication conditions Field that holds In the table shown in FIG. 5, one line of data corresponds to one electronic coupon (one type) of data distributed by the target store. However, the data format of the coupon information is not limited to the example shown in FIG. 5 and may be changed as appropriate according to the embodiment.

  The coupon ID is an identifier for identifying an electronic coupon. The coupon content indicates the content of the electronic coupon. The distribution deadline indicates a deadline for distributing the target electronic coupon. The expiration date indicates the time limit during which the target electronic coupon can be used.

  The number of distributions indicates the number of users who have acquired the target electronic coupon, in other words, the number of distributed electronic coupons. The number of activations indicates the number of users who have activated the distributed electronic coupons, that is, the number of electronic coupons that have become usable after authentication based on the authentication conditions is established among the distributed electronic coupons. The number of uses indicates the number of users who have used the electronic coupon, in other words, the number of electronic coupons used in the store among the available electronic coupons.

  In the present embodiment, only one identical electronic coupon is distributed to the same user, and the same electronic coupon can be used only once. However, the same electronic coupon may be distributed to the same user a plurality of times, and may be used a plurality of times. In this case, how to count the number of distributions, the number of validations, and the number of uses is not limited to the above example, and may be appropriately changed according to the embodiment.

  The authentication condition indicates an authentication condition set to make the target electronic coupon usable in a store. Information that can be acquired by the user terminal 2 at a store that distributes the target electronic coupon is set in the authentication condition. The information set in the authentication condition is, for example, information on an image to be displayed on the store side terminal 3, a sound to be output on the store side terminal 3, a pass code, and a store clerk.

  In the authentication condition field, the authentication condition set for the target electronic coupon may be held as it is. In addition, when there are a plurality of pieces of information that can be used for the authentication condition and the plurality of pieces of information are managed by the authentication condition information described later, among the pieces of information managed by the authentication condition information, An identifier (condition ID described later) of information set in the authentication condition of the target electronic coupon may be held.

  Returning to FIG. 4, in step S104, the input device 26 of the user terminal 2 is operated, and an electronic coupon desired by the user is selected. In step S105, according to the user's selection, the coupon distribution unit 51 distributes the target electronic coupon to the user terminal 2 when the distribution period of the selected electronic coupon has not exceeded. In response to this, the utilization state grasping unit 54 updates the coupon information by increasing the value of the number of distributed electronic coupons by one.

  Data relating to the distributed electronic coupon is held in the coupon holding unit 61 of the user terminal 2. The distributed electronic coupon is distributed to the user terminal 2 in a locked state based on the set authentication condition. The usage authentication will be described in a coupon usage scene described later.

Here, in this embodiment, the distribution of the electronic coupon to the user is recorded in the user information. The user information is stored in the storage unit 12 of the information processing apparatus 1.

  FIG. 6 illustrates user information according to the present embodiment. The user information which concerns on this embodiment is hold | maintained for every user, and includes the field holding a coupon ID, coupon individual ID, a coupon acquisition date, a coupon authentication date, and a coupon utilization date so that it may be illustrated by FIG. . In the table shown in FIG. 6, data for one row corresponds to data for one electronic coupon acquired by the user. However, the data format of the user information is not limited to the example shown in FIG. 6 and may be changed as appropriate according to the embodiment.

  The coupon ID is an identifier of the electronic coupon acquired by the target user. Moreover, coupon individual ID is an identifier for specifying the electronic coupon distributed to the target user by giving uniquely to the distributed user about the electronic coupon specified by the same coupon ID. In this embodiment, the user who used the electronic coupon and the electronic coupon used are specified by the coupon individual ID.

  The coupon acquisition date indicates the date when the user acquired the target electronic coupon. The coupon authentication date indicates the date when the use authentication of the target electronic coupon is established. Moreover, a coupon use day shows the day when the target electronic coupon was used.

  In addition, the user information may include a user ID, a password, an email address, and the like, which are information related to the user's account, and the electronic coupon may be distributed using the email address.

  When the electronic status coupon is distributed in step S105 described above, the usage status grasping unit 54 adds data (data for one line) related to the distributed electronic coupon to the user information related to the target user, and the added data The user ID is updated by storing the coupon ID of the distributed electronic coupon in the coupon ID field, a unique value in the coupon individual ID field, and the date (or date and time) of distribution in the coupon acquisition date field. .

  In this manner, registration of a user account for acquiring an electronic coupon and distribution of the electronic coupon are performed.

<Authentication condition registration or setting scene>
Steps S201 to S204 are processes relating to registration or setting change of an electronic coupon.

  In step S <b> 201, the store-side terminal 3 performs input related to creation of an electronic coupon or input related to setting change of an existing electronic coupon. In step S202, the coupon information is updated based on the input in step S201. When the input regarding creation of a new electronic coupon is performed in step S201, in step S202, the control unit 11 of the information processing device 1 includes information (row data) related to a new electronic coupon in the coupon information related to the target store. Add In addition, when an input related to a setting change of an electronic coupon that already exists in step S201, in step S202, the control unit 11 of the information processing device 1 describes the content of coupon information related to the target store based on the input. Update. Here, in the input in step S201, the manager on the store side can set or change the authentication condition of the target electronic coupon. The authentication condition setting unit 53 of the information processing apparatus 1 sets or changes the authentication condition set for the target electronic coupon based on the input.

Note that a plurality of pieces of information that can be used for the authentication condition may be prepared. In step S201, the manager on the store side sets the authentication condition from among a plurality of pieces of information that are prepared as information that can be used for the authentication condition. Information to be set may be selected. In step S202, the authentication condition setting unit 53 identifies information to be set as the authentication condition of the target electronic coupon based on the selection, and sets the specified information as the authentication condition of the target electronic coupon. Good. In the present embodiment, information prepared as a plurality of pieces of information that can be used for the authentication condition is managed by the authentication condition information stored in the storage unit 12 of the information processing apparatus 1.

  FIG. 7 illustrates authentication condition information according to the present embodiment. The authentication condition information according to the present embodiment is stored for each store, and includes a field for storing a condition ID and authentication information as illustrated in FIG. In the table shown in FIG. 7, data for one line corresponds to data for one piece of information that can be used for the authentication condition. However, the data format of the authentication condition information is not limited to the example shown in FIG. 7, and may be changed as appropriate according to the embodiment.

  The condition ID is an identifier for identifying the authentication condition. Moreover, the information for authentication shows the information which can be utilized for the authentication conditions of an electronic coupon. Information that can be used for the authentication condition can be added from the store side terminal 3.

  In this embodiment, as an example of the information set as the authentication condition of the electronic coupon, there are an image displayed on the store side terminal 3, a sound output on the store side terminal 3, a pass code, and information on the store clerk. .

  The image displayed on the store side terminal 3 is, for example, an image of a character used in the store. The authentication information with the condition IDs “j002” and “j003” indicates an example of a character image used in the store. When the same image continues to be used for authentication conditions, the image used for authentication of the electronic coupon can be used by the user without going directly to the store where the electronic coupon is distributed. It becomes possible to get. In this embodiment, it is possible to avoid such unauthorized authentication by preparing a plurality of character images that can be used as authentication conditions and periodically changing the images set as the authentication conditions.

  The sound to be output to the store side terminal 3 is, for example, music or voice used in the store (authentication information with the condition ID “j004”). Similar to the image example described above, a plurality of music or voices that can be used as authentication conditions are prepared, and such unauthorized authentication is avoided by periodically changing the music or voice set as the authentication conditions. be able to.

  The passcode is a character string to be displayed on the store side terminal 3 (information for authentication of the condition ID “j001”). For example, the information processing apparatus 1 may periodically change the passcode randomly. Further, the manager on the store side may access the information processing apparatus 1 from the store side terminal 3 and change the passcode used for authentication of the electronic coupon.

  Moreover, the information regarding the store clerk is, for example, a store clerk related to authentication, a gesture executed by the store clerk, an expression executed by the store clerk, and the like. The authentication information with the condition IDs “j005” to “j007” indicates an example of information related to the store clerk of the store. The store clerk involved in authentication is specified by, for example, an image of the store clerk, the voice of the store clerk, the name of the store clerk, and the like. The gesture or expression to be executed by the store clerk is specified by, for example, a condition for image recognition of the gesture or expression, an image obtained by imaging a person with the gesture or expression, and the like. In addition, as an example of the information related to the store clerk, a word that the store clerk utters can be cited. In this case, a word related to authentication is specified by a condition for voice recognition of the word, a character string of the word, and the like.

  Returning to FIG. 4, in step S <b> 203, the store-side terminal control unit 52 of the information processing device 1 enables the user terminal 2 to acquire information set in the authentication condition of the target electronic coupon. The store side terminal 3 is controlled based on the authentication condition set in the above. And in step S204, based on the said control, the information output part 71 of the shop side terminal 3 outputs the information set to the authentication condition of the object electronic coupon.

  For example, when the image to be displayed on the store side terminal 3 is set as the authentication condition, the store side terminal control unit 52 of the information processing apparatus 1 displays the image set in the authentication condition on the display of the store side terminal 3. The store side terminal 3 is controlled so as to be displayed. Based on the control, the information output unit 71 of the store side terminal 3 reproduces the image data related to the authentication condition, thereby displaying an image set in the authentication condition on the display.

  For example, when the sound output to the store side terminal 3 is set as the authentication condition, the store side terminal control unit 52 of the information processing apparatus 1 is set to the speaker of the store side terminal 3 as the authentication condition. The store side terminal 3 is controlled so as to output the sound. Based on the control, the information output unit 71 of the store side terminal 3 reproduces the sound data related to the authentication condition, and outputs the sound set in the authentication condition from the speaker.

  For example, when the passcode is set as the authentication condition, the store-side terminal control unit 52 of the information processing device 1 causes the store-side terminal 3 to output the passcode set in the authentication condition. Control. The information output unit 71 of the store side terminal 3 may display the pass code on the display of the store side terminal 3 in order to notify the store clerk of the pass code set in the authentication condition, or a terminal held by the store clerk The passcode may be transmitted to

  In addition, for example, when information related to a store clerk is set in the authentication condition, the store-side terminal control unit 52 of the information processing apparatus 1 notifies the store clerk of the information set in the authentication condition. The terminal 3 is controlled. The information output unit 71 of the store-side terminal 3 may display the information on the display of the store-side terminal 3 in order to notify the store clerk of the information set in the authentication condition, or a terminal held by the store clerk. The information may be transmitted.

  In this way, registration or setting change of the electronic coupon and output of information set in the authentication condition in the store are performed. In the coupon usage scene described later, the user obtains the information output in this way by the user terminal 2 and performs usage authentication of the target electronic coupon.

<Coupon usage scene>
Steps S301 to S307 are processes related to the use of an electronic coupon.

  In step S301, the user terminal 2 is operated by the user based on the authentication condition set for the target electronic coupon, so that the information acquisition unit 62 of the user terminal 2 obtains information related to the use authentication of the electronic coupon. get. Then, the control unit 21 of the user terminal 2 transmits the acquired information to the information processing apparatus 1 to cause the information processing apparatus 1 to execute use authentication of the target electronic coupon.

In addition, the description regarding the authentication condition of the said electronic coupon is contained in the data of the electronic coupon currently hold | maintained at the coupon holding part 61 of the user terminal 2. FIG. For example, when an image to be displayed on the store side terminal 3 is set in the authentication condition of the target electronic coupon, the user terminal 2 is displayed on the display of the user terminal 2 so that the user can take an image displayed on the store side terminal 3. The instruction to indicate is displayed. The user takes an image displayed on the display of the store side terminal 3 by operating the user terminal 2 in accordance with the description. Through this operation, the information acquisition unit 62 of the user terminal 2 acquires a captured image related to the use authentication of the electronic coupon from the imaging device 24. Note that the captured image may be a still image or a moving image.

  For example, when the sound output from the speaker of the store side terminal 3 is set in the authentication condition of the target electronic coupon, the sound output from the speaker of the store side terminal 3 is displayed on the display of the user terminal 2. A description instructing the user to record is displayed. The user records the sound output from the speaker of the store side terminal 3 by operating the user terminal 2 in accordance with the description. Through this operation, the information acquisition unit 62 of the user terminal 2 acquires the sound related to the use authentication of the electronic coupon from the recording device 25. Hereinafter, the sound acquired from the recording device 25 as the sound related to authentication is referred to as “acquired sound”.

  For example, when a passcode is set as an authentication condition, a description for instructing the user to input the passcode is displayed on the display of the user terminal 2. In accordance with the description, for example, the user operates the user terminal 2 to input a character string related to the passcode displayed on the display of the store side terminal 3. By this operation, the information acquisition unit 62 of the user terminal 2 acquires a character string related to the use authentication of the electronic coupon from the input device 26.

  The character string related to the pass code may be left to the store clerk. In this case, for example, on the display of the user terminal 2, a description for instructing the user to have the store clerk input a passcode for coupon use authentication is displayed. In accordance with the description, the user gives his / her user terminal 2 to the store clerk who distributes the electronic coupon, and asks the store clerk to input a character string related to the use authorization of the electronic coupon. Thereby, the information acquisition part 62 of the user terminal 2 may acquire the character string which concerns on the use authentication of an electronic coupon from the input device 26. FIG.

  In addition, for example, when information on a store clerk is set as an authentication condition, a description for instructing the user to acquire the information is displayed on the display of the user terminal 2. Here, the information related to the store clerk includes, for example, a store clerk related to authentication, a gesture executed by the store clerk, a facial expression executed by the store clerk, and the like.

  For example, when the information set in the authentication condition is an image of a store clerk related to authentication, a gesture to be executed by the store clerk, or a facial expression, the user operates the user terminal 2 so that the store clerk related to authentication and the target The clerk who executed the gesture or the clerk who performed the facial expression of the subject is photographed. Thereby, the information acquisition unit 62 acquires information (image) related to the use authentication of the electronic coupon from the imaging device 24.

  In addition, for example, when the information set in the authentication condition is a voice of a clerk related to authentication or a word to be uttered by the clerk, the user operates the user terminal 2 to input the voice of the clerk related to authentication, Or, record where the clerk spoke the target word. Thereby, the information acquisition unit 62 acquires information (acquisition sound) related to the use authentication of the electronic coupon from the recording device 25.

  Further, for example, when the information set in the authentication condition is the name of a salesclerk related to authentication, the user operates the user terminal 2 to input the name of the salesclerk related to authentication. Thereby, the information acquisition unit 62 acquires information (character string) related to the use authentication of the electronic coupon from the input device 26.

In step S302, the authentication unit 55 of the information processing device 1 collates the information received from the user terminal 2 with the information set in the authentication condition of the target electronic coupon, thereby performing the use authentication related to the target electronic coupon. Do. When the usage authentication is established, the usage status grasping unit 54 updates the coupon information by increasing the value of the number of activations of the target electronic coupon by one. Further, in the user information related to the target user, the use state grasping unit 54 stores the date (or date and time) when the use authentication is established in the coupon authentication date field of the data indicating the target electronic coupon, so that the user Update information.

  In addition, when the image displayed on the shop side terminal 3 is set to the authentication condition of the target electronic coupon, the authentication unit 55 acquires a captured image from the user terminal 2 as information related to the use authentication of the target electronic coupon. To do. The authentication unit 55 collates the captured image with the image set in the authentication condition, and determines that the image acquired from the user terminal 2 is included in the image set in the authentication condition. It is determined that such usage authentication is established. On the other hand, when it cannot be determined that the image acquired from the user terminal 2 is included in the image set as the authentication condition, the authentication unit 55 determines that the use authentication related to the target electronic coupon is not established.

  Moreover, when the sound output from the speaker of the shop side terminal 3 is set to the authentication condition of the target electronic coupon, the authentication unit 55 acquires from the user terminal 2 as information related to the use authentication of the target electronic coupon. Get the sound. The authentication unit 55 collates the acquired sound with the sound set in the authentication condition, and when it can be determined that the acquired sound acquired from the user terminal 2 is included in the sound set in the authentication condition, the target electronic coupon It is determined that the use authentication according to is established. On the other hand, the authentication unit 55 determines that the use authentication related to the target electronic coupon is not established when it cannot be determined that the acquired sound acquired from the user terminal 2 is included in the sound set in the authentication condition.

  In addition, when a passcode is set in the authentication condition of the target electronic coupon, the authentication unit 55 acquires a character string from the user terminal 2 as information related to the use authentication of the target electronic coupon. The authentication unit 55 collates the character string acquired from the user terminal 2 with the passcode set in the authentication condition, and when the character string and the passcode match, the use authentication related to the target electronic coupon is It is determined that it is established. On the other hand, the authentication unit 55 determines that the use authentication related to the target electronic coupon is not established when the character string and the passcode do not match.

  Further, in the case where information related to the store clerk is set in the authentication condition of the target electronic coupon, for example, the authentication unit 55 is a store clerk who performs authentication, the store clerk who executed the target gesture, or the store clerk who performed the facial expression of the target Are acquired from the user terminal 2. For example, the authentication unit 55 may analyze an image acquired from the user terminal 2 and specify a captured salesclerk, a gesture executed by the salesclerk, or a facial expression of the salesclerk. Then, the authentication unit 55 determines that the use authentication related to the target electronic coupon is established when the specified clerk, gesture, or facial expression matches the clerk, gesture, or facial expression set in the authentication condition. And when it does not correspond, you may determine with the use authentication which concerns on the target electronic coupon not being materialized. It should be noted that a predetermined image analysis method may be used as appropriate for the analysis of the person in the photographed image, the analysis of the gesture, and the analysis of the facial expression according to the embodiment.

  Further, the authentication unit 55 collates the image acquired from the user terminal 2 with the clerk, gesture, or facial expression image set in the authentication condition, and the clerk, gesture, or If it can be determined that the facial expressions match, it may be determined that the usage authentication related to the target electronic coupon is established, and if the facial expressions do not match, it may be determined that the usage authentication related to the target electronic coupon is not established.

Further, when information related to the store clerk of the store is set in the authentication condition of the target electronic coupon, for example, the authentication unit 55 is obtained by recording the voice of the store clerk related to authentication or the speech of the target word. The acquired sound is acquired from the user terminal 2. For example, the authentication unit 55 may analyze the acquired sound acquired from the user terminal 2 and specify the clerk who uttered the voice included in the acquired sound or the content (word) of the utterance included in the acquired sound. Then, the authentication unit 55 determines that the use authentication related to the target electronic coupon is established when the specified store clerk matches the store clerk set in the authentication condition, and if not, the target electronic coupon is determined. It may be determined that the usage authentication according to is not established. Further, the authentication unit 55 determines that the use authentication related to the target electronic coupon is established when the content of the specified utterance includes the words set in the authentication condition, and otherwise, the target electronic coupon is determined. It may be determined that the usage authentication according to is not established. It should be noted that a predetermined speech analysis method may be used as appropriate for the analysis of the person who utters the voice included in the acquired sound and the analysis of the utterance content, depending on the embodiment.

  Further, when information related to the store clerk is set in the authentication condition of the target electronic coupon, for example, the authentication unit 55 acquires the character string of the name of the store clerk related to the authentication from the user terminal 2. The authentication unit 55 determines that the use authentication related to the target electronic coupon is established when the acquired character string matches the name of the clerk set in the authentication condition, and otherwise, the target electronic It is determined that the use authentication related to the coupon is not established.

  In addition, if the information processing apparatus 1 holds image data, audio data, and the like related to authentication conditions that can be used in all stores, the storage unit 12 of the information processing apparatus 1 may need a huge storage capacity. . Therefore, the storage unit 12 of the information processing apparatus 1 acquires only data related to information set in the authentication condition in each store from information that can be used in the authentication condition in each store, and stores the data. May be. That is, the information processing apparatus 1 may acquire data used for authentication from the store side terminal 3 when setting the authentication condition for each electronic coupon. The information processing apparatus 1 may discard data that is no longer used for authentication at an arbitrary timing.

  Further, the process related to the use authentication may be executed by the user terminal 2. In this case, the user terminal 2 may specify the authentication condition of the target electronic coupon from the information related to the authentication condition included in the distributed electronic coupon data. In addition, the user terminal 2 may access the information processing apparatus 1 or the store-side terminal 3 and acquire information related to the authentication condition of the target electronic coupon. Short-distance wireless communication may be used for data communication between the user terminal 2 and the shop side terminal 3. In the present embodiment, authentication conditions for an electronic coupon are set via the store side terminal 3. Therefore, in the shop side terminal 3, it can grasp | ascertain the information set to the authentication condition of the object electronic coupon beforehand, and the user terminal 2 acquires the information which concerns on the said authentication condition from the said shop side terminal 3 Can do.

  Further, the process related to the use authentication may be executed by the store side terminal 3. In this case, the user transmits information related to the use authentication acquired by the user terminal 2 to the store side terminal 3, thereby causing the store side terminal 3 to execute a process related to the use authentication. In addition, when the process which concerns on the use authentication of an electronic coupon is performed by the user terminal 2 or the store side terminal 3, use authentication of the target electronic coupon is performed with respect to the information processing apparatus 1 from the user terminal 2 or the store side terminal 3. A notification indicating the establishment is made. Based on the notification, the utilization state grasping unit 54 of the information processing apparatus 1 grasps that the use authentication of the target electronic coupon has been established, and updates the target coupon information and user information.

  In step S303, it is determined whether or not the electronic coupon use authentication in step S302 has been established. For example, the authentication result in step S302 is notified from the information processing apparatus 1 to the user terminal 2. The control unit 21 of the user terminal 2 performs the determination based on the notification. When the use authentication of the target electronic coupon is established, the process proceeds to the next step S304. On the other hand, when the use authentication of the target electronic coupon is not established, the process is repeated again from step S301.

  In step S304, based on the authentication in step S302, the target electronic coupon held in the coupon holding unit 61 is in a usable state (activated state).

  In step S305, the user uses the electronic coupon that has become available. For example, the user uses the target electronic coupon by displaying the electronic coupon in the available state on the display of the user terminal 2 and presenting it to the store clerk of the target store. In addition, for example, the user can execute short-range wireless communication between the user terminal 2 and the shop-side terminal 3, or the electronic coupon that has become available via the built-in non-contact IC card 29. The target electronic coupon is used by causing the store side terminal 3 to read the data according to the above.

  As described above, the number of times of use may be set for the electronic coupon. In this case, when the electronic coupon is used, the number of times the electronic coupon is used is checked. And when the frequency | count of using the target electronic coupon reaches the usage count set to the electronic coupon by the said use, a target electronic coupon is invalidated. In addition, the information which concerns on the frequency | count of use of such an electronic coupon is hold | maintained at the data etc. which concern regarding the user information mentioned above, an electronic coupon, etc., for example. When the user terminal 2 or the store side terminal 3 uses the target electronic coupon, the user terminal 2 or the store-side terminal 3 checks the usage count of the electronic coupon related to the use by accessing a place holding the information related to the usage count.

  In addition, when using the electronic coupon, the expiration date of the electronic coupon may be checked. In this embodiment, by referring to the expiration date field of the coupon information held in the information processing apparatus 1, the expiration date of the target electronic coupon can be specified.

  In step S306, the usage report unit 72 of the shop side terminal 3 notifies the information processing apparatus 1 that the target electronic coupon has been used. In addition, in order to identify the electronic coupon in which the information processing apparatus 1 was used, the usage report unit 72 performs a notification including a coupon ID and a coupon individual ID. And in step S307, the utilization condition grasping | ascertainment part 54 of the information processing apparatus 1 specifies the utilized electronic coupon based on coupon ID contained in the said notification in coupon information. And the utilization condition grasping | ascertainment part 54 updates coupon information by increasing the value of the utilization number of the identified electronic coupon by one. Moreover, the utilization condition grasping | ascertainment part 54 specifies the data which concern on the utilized electronic coupon based on coupon individual ID contained in the said notification in user information. And the utilization condition grasping | ascertainment part 54 updates the said user information by storing the day (or date and time) which used the said electronic coupon in the coupon usage date field of the data which show the identified electronic coupon. However, the method of specifying the used electronic coupon is not limited to such a method, and may be appropriately selected according to the embodiment.

  In addition, the notification regarding utilization of an electronic coupon may be performed from the user terminal 2 instead of from the shop side terminal 3. In this case, for example, the data relating to the electronic coupon may include a use button for performing the notification from the user terminal 2 to the information processing apparatus 1.

  Thus, an electronic coupon is used in this embodiment.

§3 Supplement Although the embodiment of the present invention has been described in detail above, the above description is merely an example of the present invention in all respects and is not intended to limit the scope thereof. It goes without saying that various improvements and modifications can be made without departing from the scope of the present invention.

DESCRIPTION OF SYMBOLS 1 ... Information processing apparatus, 2 ... User terminal, 3 ... Store side terminal 51 ... Coupon distribution part, 52 ... Store side terminal control part, 53 ... Authentication condition setting part,
54 ... Usage status comprehension part, 55 ... Authentication part,
61 ... Coupon holding unit, 62 ... Information acquisition unit,
71 ... Information output part, 72 ... Usage report part

Claims (10)

A coupon distribution unit that distributes an electronic coupon set in an authentication condition for making information that the user terminal can acquire in a store available in the store;
In order to allow the user terminal to acquire the information set in the authentication condition, a store-side terminal control unit that controls the store-side terminal based on the authentication condition;
An information processing apparatus comprising: The coupon distribution unit distributes an electronic coupon in which an image to be displayed on the store side terminal is set as the authentication condition as information that the user terminal can acquire in the store,
The store-side terminal control unit controls the image set in the authentication condition to be displayed on the store-side terminal.
The information processing apparatus according to claim 1. The coupon distribution unit distributes an electronic coupon in which sound to be output to the terminal on the store side is set as the authentication condition as information that the user terminal can acquire in the store,
The store-side terminal control unit controls the sound set in the authentication condition to be output to the store-side terminal.
The information processing apparatus according to claim 1 or 2. The coupon distribution unit distributes an electronic coupon in which a passcode is set as an authentication condition as information that the user terminal can acquire at the store,
The store-side terminal control unit controls the passcode set in the authentication condition to be displayed on the store-side terminal.
The information processing apparatus according to any one of claims 1 to 3. The coupon distribution unit distributes an electronic coupon in which information related to a store clerk of the store is set as the authentication condition as information that the user terminal can acquire at the store,
The store-side terminal control unit controls the store-side terminal so as to notify a store clerk of information set in the authentication condition;
The information processing apparatus according to any one of claims 1 to 4. An authentication condition setting unit that sets any one of the pieces of information prepared as information usable as the authentication condition as the authentication condition;
The store-side terminal control unit controls the store-side terminal based on the authentication condition set by the authentication condition setting unit.
The information processing apparatus according to any one of claims 1 to 5. The authentication condition setting unit identifies information to be set as the authentication condition by receiving selection of information to be set as the authentication condition from a plurality of pieces of information prepared as information that can be used as the authentication condition. ,
The information processing apparatus according to claim 6. The number of the electronic coupons distributed by the coupon distribution unit, the number of electronic coupons that have become available after authentication based on the authentication condition among the distributed electronic coupons, and the number of electronic coupons that have become available A usage status grasping unit for grasping the number of electronic coupons used in the store.
The information processing apparatus according to any one of claims 1 to 7. Computer
Distributing electronic coupons set in authentication conditions for making information available to the user terminal at the store to be available at the store;
Controlling the terminal on the store side based on the authentication condition to enable the user terminal to acquire the information set in the authentication condition;
Information processing method to execute. On the computer,
Distributing electronic coupons set in authentication conditions for making information available to the user terminal at the store to be available at the store;
Controlling the terminal on the store side based on the authentication condition to enable the user terminal to acquire the information set in the authentication condition;
A program for running

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