JP2012022399A - Power failure information processing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a power failure information processing system for acquiring the range of power failure that is caused by a distribution line accident on a consumer's house basis.SOLUTION: In a power distribution integration system 1, a power failure information management system 5 is installed at each sales office, receives power failure information transmitted from a power distribution automatic system 2 at the time of occurrence of power failure, generates power failure customer information including the customer's addresses being the target of the power failure from power failure section numbers in the power failure information, and transmits the information to a power failure information integration system 6. Then, a sectional electric pole customer DB, generated from a section DB, a transformer DB, and a lead-in pole DB is referenced. The power failure information integration system 6 receives the power failure customer information from the power failure information management system 5 and transmits the information to a power failure information notification system 7. In a customer center, the power failure information notification system 7 accepts the power failure customer information from the power failure information integration system 6, and distributes the information to all the customer operation terminals 8 together with the detailed maps of each house. The customer operation terminal 8 receives the power failure customer information and the detailed maps of each house from the power failure information notification system 7 and displays the detailed maps of each house indicating the customer's houses being the target of power failure for operators.

Description

  The present invention relates to a power outage information processing system that displays a power outage range for each customer house.

  Conventionally, a power failure information notification system that displays power failure occurrence information superimposed on a screen used in normal business operations to ensure that information relating to the occurrence of a power failure is notified to an operator who is engaged in customer service at an electric power company. Has been introduced. An example of the power failure information notification system is disclosed in Patent Document 1. Patent Documents 2 and 3 disclose examples of a power failure information integration system and a power failure information management system related to the power failure information notification system, respectively.

JP 2009-153328 A JP 2009-151667 A JP 2009-153300 A

  By the way, in the conventional power failure information notification system, the power failure section due to the distribution line accident is displayed in units of residential sections (for example, “A West 3 chome” etc.), and the power outage status for each customer's home is not displayed. In addition, information relating to distribution line accidents cannot be retrieved from customer information such as telephone numbers. Therefore, when an operator responds to an inquiry about a power outage from a customer, it cannot be immediately specified whether the power outage at the customer's home is due to a distribution line accident or an individual failure repair (indoor failure).

  This invention is made | formed in view of the said subject, The main objective is to grasp | ascertain the power failure range by a distribution line accident for every consumer's house.

  In order to solve the above problems, the present invention is a power failure information processing system, a power failure information conversion system installed at a power company sales office, and a power failure information display system installed at a customer center of the power company. And means for storing section address data in which the power failure information conversion system associates a section number, which is a unique number to a section of the distribution line, with an address of a customer who receives power from the distribution line of the section. And, when a power failure occurs due to an accident in the distribution line, the power failure section number based on the section address data, means for obtaining a power failure section number that is the section number of the section where the power failure occurs The power outage customer address which is the address of the customer in power outage, and means for transmitting the specified outage customer address to the power outage information display system, When the information display system receives the power outage customer address from the power outage information conversion system, the means for storing the housing map data that can identify the home of the customer by the address of the customer, the received power outage customer address And a means for displaying, on a display device referred to by an operator of the customer center, the home map data that makes it possible to identify a house of a customer who has a power outage by a power outage customer address.

  According to this configuration, by storing the section number of the distribution line section and the address of the customer who receives power supply from the section in association with each other, when an accident occurs in the section, The address can be specified. Then, by displaying a house map indicating the customer's house based on the address of the customer who is in the power outage, the operator of the customer center can grasp the power outage range due to the distribution line accident for each customer house.

  The power failure information processing system in the claims is a part of the power distribution management system 1 in the embodiment, and in particular, functions of the power failure information management system 5, the power failure information notification system 7, and the customer service terminal 8. Is equivalent to Specifically, the power failure information conversion system in the claims corresponds to the power failure information management system 5 in the embodiment. The power failure information display system in the claims corresponds to the power failure information notification system 7 in the embodiment. The display device in the claims corresponds to the customer service terminal 8 in the embodiment.

  Further, in the power outage information processing system of the present invention, the power outage information display system stores a telephone number address data in which the customer's telephone number is associated with an address, and a power outage by an operation of the operator. Means for obtaining a telephone number of a customer who has made an inquiry, means for identifying the customer's address from the telephone number based on the telephone number address data, and a house of the customer who is in a power outage It is good also as a means to acquire the housing map data of the range containing the address of the specified said consumer among the said housing map data which enabled identification, and to display on the said display apparatus.

  According to this configuration, when there is an inquiry from a customer who has a power failure, when the operator inputs the customer's telephone number into the power failure information display system, A map of the range including the address of the customer who made the inquiry is displayed. According to this, the operator confirms whether the customer's home inquired is subject to a power outage due to a distribution line accident, so that the power outage at the customer's house is due to a distribution line accident or due to an individual failure. Can answer immediately whether it is a thing.

  In addition, the problems disclosed by the present application and the solutions thereof will be clarified by the description of the mode for carrying out the invention and the drawings.

  ADVANTAGE OF THE INVENTION According to this invention, the power failure range by a distribution line accident can be grasped | ascertained per customer house.

1 is a diagram illustrating a configuration of a power distribution management system 1. FIG. It is a figure which shows the hardware constitutions of the power failure information management system 5. It is a figure which shows the hardware constitutions of the power failure information notification system. It is a figure which shows the structure of DB (Data Base) memorize | stored in the memory | storage part 55 of the power failure information management system 5, (a) shows the structure of area DB55A, (b) shows the structure of transformer DB55B. It is a figure which shows the structure of DB (Data Base) memorize | stored in the memory | storage part 55 of the power failure information management system 5, (a) shows the structure of drawing-in pillar DB55C, (b) shows the structure of customer search basic information DB55D. (C) shows the configuration of the section utility pole customer DB 55E. It is a figure which shows the example of the content of detailed door map DB75A memorize | stored in the memory | storage part 75 of the power failure information notification system 7. FIG. It is a figure which shows the structure of the data memorize | stored in the memory | storage part 75 of the power failure information notification system 7, (a) shows the structure of telephone number address DB75B, (b) shows the structure of the power failure customer information 75C. It is a flowchart which shows the process of the power distribution control system. It is a figure which shows the example of a screen which displayed the door-to-door detailed map at the time of a power failure occurrence.

  Hereinafter, embodiments for carrying out the present invention will be described with reference to the drawings. The power distribution management system (power failure information processing system) according to the embodiment of the present invention mainly acquires the number of a power outage section due to a distribution line accident, and specifies the address of the customer's home that is out of power from the number of the power outage section. A house map that can identify the power outage range for each customer's house is displayed for an operator who performs customer service.

≪System configuration and overview≫
FIG. 1 is a diagram illustrating a configuration of a power distribution management system 1. The power distribution management system 1 is a system that manages and manages the power distribution system in order to smoothly distribute power from the power company's substation to the customer's home. The power distribution automation system 2, the power distribution system 3, the sales system 4, and the power failure information management system 5 The power failure information integrated system 6, the power failure information notification system 7, and the customer service terminal 8 are included.

  The power distribution automation system 2 and the power failure information management system 5 are each realized by a server computer, and these systems can communicate with each other via a LAN (Local Area Network). In particular, the power failure information management system 5 is realized by a distribution server of each business office. The power distribution system 3 and the sales system 4 are realized by a host computer (large general-purpose computer), but may be in the same computer or may be divided into different computers. These systems can communicate with each other via an interface between host processing modules or an interface between hosts. The distribution automation system 2 and the power failure information management system 5, and the distribution system 3 and the sales system 4 can communicate with each other via a server-host interface (to-host communication interface).

  The power failure information integrated system 6 is realized by a server computer, and the power failure information notification system 7 and the customer service terminal 8 are a server computer and a terminal computer (PC (Personal Computer)) installed at a customer center in an electric power company. ). The power failure information integrated system 6, the power failure information management system 5, and the power failure information notification system 7 are, for example, an IP (Internet Protocol) address via a public network using the Internet or a virtual private network (VPN). Communication is possible by the method. The power failure information notification system 7 and the customer service terminal 8 can communicate via, for example, a LAN intranet. Further, the power failure information notification system 7 and the business system 4 can communicate with each other via a server-host interface (to-host communication interface).

  The distribution automation system 2 constantly monitors each section of the distribution system (distribution line), and transmits power outage information corresponding to the occurrence of the power outage to the power outage information management system 5.

  The power distribution system 3 manages information in the DB related to the high voltage system (component column number and transformer column number), load (transformer column number and pull-in column number), and pull-in column (withdrawal column number and contract number). Is transmitted to the power failure information management system 5 once a day (for example, at night). At this time, the power failure information management system 5 reflects the update information received from the power distribution system 3 in its own DB (section DB, transformer DB, and service column DB). Thereby, the daily cooperation of the information regarding a high voltage | pressure system, a load, and a draw-in pillar is implement | achieved between the power distribution system 3 and the power failure information management system 5. FIG.

  The sales system 4 manages information (house map data) regarding the detailed door-to-door map in the jurisdiction. When the detail map for each house is updated, its own DB is updated with the updated information, and the updated detail map for each house is transmitted to the power failure information notification system 7. At this time, the power failure information notification system 7 reflects the update information received from the sales system 4 in its own DB (door-to-door detailed map DB). Thereby, the daily cooperation of the information regarding the door-to-door detailed map is realized between the sales system 4 and the power failure information notification system 7. The sales system 4 also has a function of calculating a power charge for each customer and transmitting information related to the power charge to the power failure information management system 5.

  The power outage information management system 5 receives a power outage information transmitted in response to the occurrence of a power outage from the power distribution automation system 2 as a distributed system in units of sales offices. Is generated, and the power outage customer information is transmitted to the power outage information integrated system 6. At that time, the section utility pole customer DB generated from the section DB, the transformer DB, and the service pole DB is referred to.

  The power failure information integrated system 6 receives and stores the power failure customer information within the jurisdiction of the business office from the power failure information management system 5 of each business office, and provides the power failure customer information to the power failure information notification system 7.

  The power failure information notification system 7 and the customer service terminal 8 are installed at the customer center, and promptly inform the operator of information regarding the occurrence of a power failure. The power failure information notification system 7 accepts the power failure customer information from the power failure information integrated system 6 as a Web server, and distributes it to the customer service terminals 8 that can communicate together with the detailed door-to-door map. Then, the customer service terminal 8 receives the power outage customer information and the door-to-door detailed map from the power outage information notifying system 7, and displays the door-to-door detailed map that can identify the customer's home that is out of power for the operator.

  FIG. 2 is a diagram illustrating a hardware configuration of the power failure information management system 5. The power failure information management system 5 includes a communication unit 51, a display unit 52, an input unit 53, a processing unit 54, and a storage unit 55, and each unit is connected so that data can be transmitted and received via a bus 56. The communication unit 51 is a part that performs IP communication and the like with other systems via a network, and is realized by, for example, a NIC (Network Interface Card) or the like. The display unit 52 is a part that displays data in accordance with an instruction from the processing unit 54, and is realized by, for example, a liquid crystal display (LCD). The input unit 53 is a part where an operator inputs predetermined data, and is realized by, for example, a keyboard or a mouse. The processing unit 54 transfers data between the units via a predetermined memory and controls the power failure information management system 5 as a whole. A CPU (Central Processing Unit) is stored in the predetermined memory. This is realized by executing the program. The storage unit 55 stores data from the processing unit 54 and reads the stored data, and is realized by a non-volatile storage device such as an HDD (Hard Disk Drive) or an SSD (Solid State Drive), for example. The

  FIG. 3 is a diagram illustrating a hardware configuration of the power failure information notification system 7. The power failure information notification system 7 includes a communication unit 71, a display unit 72, an input unit 73, a processing unit 74, and a storage unit 75, and each unit is connected so that data can be transmitted and received via a bus 76. The communication unit 71 is a part that performs IP communication and the like with other systems via a network, and is realized by, for example, a NIC or the like. The display unit 72 is a part that displays data according to an instruction from the processing unit 74, and is realized by, for example, a liquid crystal display (LCD). The input unit 73 is a part where an operator inputs predetermined data, and is realized by, for example, a keyboard or a mouse. The processing unit 74 transfers data between the respective units via a predetermined memory and controls the entire power failure information notification system 7. The CPU executes a program stored in the predetermined memory. It is realized by. The storage unit 75 stores data from the processing unit 74 and reads the stored data, and is realized by, for example, a nonvolatile storage device such as an HDD or an SSD.

  The other system and customer service terminal 7 include a communication unit, a display unit, an input unit, a processing unit, and a storage unit, and each unit operates in cooperation with the hardware configuration described above.

<< Data structure >>
4 and 5 are diagrams illustrating the configuration of the DB stored in the storage unit 55 of the power failure information management system 5. FIG. FIG. 4A shows the configuration of the section DB 55A. The section DB 55A is a database (high-voltage system management ledger) that manages the connection of high-voltage lines from the power substation outlet to the pole transformer, and a system management block (high-voltage distribution line section divided by the switch) ( Hereinafter, the information in the high voltage section) includes a record for each high voltage section including a high voltage section switch pole number 55A1, a high voltage section utility pole number 55A2, and a transformer utility pole number 55A3. The high-voltage section switch pole number 55A1 is the utility pole number of the utility pole in which the switch constituting the high-pressure section is installed, and this identifies the high-voltage section (switch section). The high-voltage section utility pole number 55A2 is the number of the power poles of all power poles in the high-voltage section where the high-voltage line is installed. The transformer pole number 55A3 is the pole number of the pole where the transformer is installed in the high voltage section. In addition to the above, in the record of the section DB 55A, the pole number of the utility pole in which the high-voltage equipment is installed in the high-voltage section, the type of the high-voltage equipment, the length between the switches, the high-voltage wire information, the high-voltage customer information, etc. Is set.

  FIG. 4B shows the configuration of the transformer DB 55B. The transformer DB 55B is a database (load management ledger) related to a transformer, and includes a record for each transformer including a transformer pole number 55B1 and a lead pole pole number 55B2. The transformer utility pole number 55B1 is the utility pole number of the utility pole in which the transformer is installed. Thus, the transformer is specified and associated with the transformer utility pole number 55A3 of the section DB 55A. The service pole number 55B2 is the service pole number of the service pole (service pole) of the service line that branches from the distribution line connected to the secondary side of the transformer to the customer's house, and one or more power poles for one transformer service pole number 55B1 A number is set. In addition to the above, bank usage (transformer usage), transformer type, capacity, summer and winter usage, etc. are set in the record of the transformer DB 55B.

  Fig.5 (a) shows the structure of drawing-in pillar DB55C. The pull-in column DB 55C is a database (draw-in column ledger) related to the pull-in column and includes records for each pull-in column including a pull-in column telephone pole number 55C1 and a customer contract number 55C2. The service pole number 55C1 is the service pole number of the service pole, which identifies the service pole and associates it with the service pole number 55B2 of the transformer DB 55B. The customer contract number 55C2 is the number of the electricity usage contract that the customer has exchanged with the power company, and one or more contract numbers are set for one service pole number 55C1. In addition to the above, in the record of the service pole DB 55C, information on the track and branch of the service pillar, high pressure and low pressure classification for each contract number, facility date, contract type, and the like are set.

  FIG. 5B shows the configuration of the customer search basic information DB 55D. The customer search basic information DB 55D is a database (customer information ledger) related to customers who are supplied with power from the high-voltage section, and includes the customer contract number 55D1, the contract type 55D2, the customer name 55D3, and the address 55D4. Each record. The customer contract number 55D1 is the number of the customer's electricity usage contract. By this, the contract and the customer related thereto are specified, and the customer contract number 55D1 is associated with the customer contract number 55C2 of the service pole DB 55C. The contract type 55D2 is a type of electricity usage contract. The customer name 55D3 is the name (name, etc.) of a customer who has an electricity usage contract with an electric power company. The address 55D4 is the address of the customer's house. In addition to the above, the customer's postal code, telephone number, sales office code, etc. are set in the record of the customer search basic information DB 55D.

  FIG. 5C shows the configuration of the section utility pole customer DB 55E. The section utility pole customer DB 55E is a database (switch section customer information ledger) in which high voltage sections, service poles, and customers are associated with each other, and includes a high voltage section switch pole number 55E1, a service pole utility pole number 55E2, and a customer contract number 55E3. , And a record including a contract type 55E4, a customer name 55E5, and an address 55E6. The high-voltage section switch column number 55E1 is the utility pole number of the utility pole in which the switch that constitutes the high-pressure section is installed. This identifies the high-voltage section (switch section), and the high-pressure section switch column number in the section DB 55A. Corresponds to 55A1. The service pole number 55E2 is the service pole number of the service pole, which identifies the service pole and corresponds to the service pole number 55C1 of the service column DB 55C. The customer contract number 55E3 is the number of the customer's electricity usage contract. The contract type 55E4 is a type of electricity usage contract. The customer name 55E5 is the name (name, etc.) of a customer who has an electricity usage contract with an electric power company. The address 55E6 is the address of the customer's home. The customer contract number 55E3, the contract type 55E4, the customer name 55E5, and the address 55E6 correspond to the customer contract number 55D1, the contract type 55D2, the customer name 55D3, and the address 55D4 of the customer search basic information DB 55, respectively.

  6 and 7 are diagrams illustrating a configuration of data stored in the storage unit 75 of the power failure information notification system 7. FIG. 6 shows an example of the contents of the door-to-door detailed map DB 75A. The detailed door-to-door map DB 75A is map data of the power supply range of the substation managed by the power distribution management system 1, and a housing map in which a house for each customer house (customer house) is visible is set. When the address of the customer's house is specified, the figure corresponding to the house of the customer's house is colored and can be distinguished from other houses. Further, when the address of the customer's house is specified, a predetermined range of map data including the address can be acquired. When associating the address of the customer's house with the figure of the house on the map data, for example, there is a method of identifying the latitude and longitude from the address and identifying the figure including the point of the latitude and longitude on the map data. , Other methods may be used.

  FIG. 7A shows the configuration of the telephone number address DB 75B. The telephone number address DB 75B specifies an address from the telephone number of the customer within the power supply range of the substation managed by the distribution management system 1, and includes a record including the telephone number 75B1 and the address 75B2. The telephone number 75B1 indicates the customer's telephone number. The address 75B2 indicates the customer's address. The telephone number 75B1 and the address 75B2 usually correspond one-to-one, but a plurality of telephone numbers 75B1 may correspond to the same address 75B2.

  FIG.7 (b) shows the structure of the power failure customer information 75C. The blackout customer information 75C is data related to the latest blackout customer information received from the blackout information integrated system 6 and includes a reception date and time 75C1, a service pole number 75C2, a customer name 75C3, and an address 75C4. The reception date and time 75C1 indicates the date and time when the power failure information notification system 7 receives the power failure customer information. The service pole number, customer name, and address included in the received power outage customer information are set in the service pole utility pole number 75C2, customer name 75C3, and address 75C4, respectively.

≪System processing≫
FIG. 8 is a flowchart showing processing of the power distribution management system 1. In this system, in each system of the power distribution management system 1, the processing unit mainly transmits / receives data by the communication unit, and refers to and updates the data in the storage unit, while the customer business terminal 8 can know the power outage situation for each customer home Is displayed.

  First, the power failure information management system 5 receives the data of the high-voltage system management ledger, the load management ledger, and the pull-in column ledger from the power distribution system 3, and stores them in the storage unit 55 as the section DB 55A, the transformer DB 55B, and the pull-in column DB 55C, respectively ( S801). The latest data of each ledger is transmitted from the power distribution system 3 once a day (for example, at night). Then, a switch section customer information ledger is created from the section DB 55A, transformer DB 55B, service pole DB 55C, and customer search basic information DB 55D in the storage section 55, and stored in the storage section 55 as the section power pole customer DB 55E (S802).

  For details of S802, in the power failure information management system 5, first, the high-voltage section switch pole number 55A1 and the transformer pole number 55A3 are extracted for each record of the section DB 55A. Then, a record of the section utility pole customer DB 55E having the extracted high-voltage section switch pole number 55A1 as the high-pressure section switch pole number 55E1 is added to the storage unit 55. Next, the record of the transformer DB 55B is searched by the extracted transformer pole number 55A3, the lead-in pole pole number 55B2 of the corresponding record is extracted, and stored in the storage unit 55 as the lead-in pole pole number 55E2 of the previously added record. To do. Subsequently, the record of the service pole DB 55C is searched by the extracted service pole number 55B2, and the customer contract number 55C2 of the corresponding record is extracted. Further, the customer search basic information DB 55D is searched with the extracted customer contract number 55C2, the contract type 55D2, the customer name 55D3 and the address 55D4 of the corresponding record are extracted, and the extracted data is added to the customer contract of the previously added record. The number 55E3, contract type 55E4, customer name 55E5, and address 55E6 are stored in the storage unit 55.

  When a power failure occurs due to a distribution line accident, the power failure information is transmitted from the distribution automation system 2, and the power failure information management system 5 receives the power failure information (S803). The power failure information includes the occurrence date and time of the power failure and the power failure section number. Therefore, the power failure information management system 5 creates power failure customer information from the received power failure information and transmits it to the power failure information integrated system 6 (S804). More specifically, a power outage section number is extracted from the power outage information, a record in the section utility pole customer DB 55E is searched based on the extracted power outage section number, and an incoming pole utility pole number 55E2, customer name 55E5, and address 55E6 of the corresponding record are extracted. Then, power outage customer information including the extracted service pole number, customer name, and address is created.

  The power failure information integrated system 6 receives the power failure customer information from the power failure information management system 5 and transmits it to the subordinate power failure information notification system 7 (S805).

  The power failure information notification system 7 receives the door-to-door detailed map data from the sales system 4 and stores it in the storage unit 75 as the door-to-door detailed map DB 75A. When the power failure customer information is received from the power failure information integrated system 6, the power failure customer information The map data in the range including the address included in the power outage customer information is extracted from the door-to-door detailed map DB 75A, and the map data and the outage customer information are transmitted to the customer service terminal 8 (S806).

  The customer service terminal 8 receives the door-to-door detailed map data and the power outage customer information from the power outage information notification system 7, and displays the door-by-door detailed map that can identify the customer power outage due to the distribution line accident on the display unit (display). (S807). FIG. 9 is a diagram illustrating an example of a screen displaying a detailed door-to-door map when a power failure occurs. When a power outage occurs, the customer's house and the power pole of the power supply source are displayed blinking in red, for example. The customer's house is specified by the address of the power outage customer information, and the power pole is specified by the service pole number of the power outage customer information. As a result, the customer center operator immediately knows the customer's home and the associated utility pole that are out of power due to a distribution line accident.

  On the other hand, the customer service terminal 8 obtains offer information (for example, a telephone number) from a customer who has a power outage by an operator operation, and transmits the telephone number to the power outage information notification system 7. The power failure information notification system 7 receives the customer's telephone number from the customer service terminal 8, identifies the address corresponding to the telephone number by the telephone number address DB 75 </ b> B, and stores the map data including the identified address in the detailed map of each storage unit 75. Extract from DB75A. If the reception date and time 75C1 of the power outage customer information 75C in the storage unit 75 is within a predetermined time, the customer-specific detailed map data is provided along with the outage customer information including the service pole number 75C2, customer name 75C3, and address 75C4. Transmit to terminal 8. The customer service terminal 8 receives the door-to-door detailed map data, displays it on the display unit, receives the power outage customer information, and if the address of the power outage customer information is included in the display range of the map data, the corresponding house And the utility pole blinks. As a result, the operator can search for power outage information related to distribution line accidents based on the customer's offer information (phone number, etc.), and confirm whether the customer's home that had the offer information has suffered a power outage due to a distribution line accident. can do.

  In the above embodiment, in order to make each system in the power distribution management system 1 shown in FIG. 1 function, a program executed by the processing unit (CPU) is recorded on a computer-readable recording medium, and the recording is performed. The distribution management system 1 according to the embodiment of the present invention is realized by causing the computer to read and execute the program. In this case, the program may be provided to the computer via a network such as the Internet, or a semiconductor chip or the like in which the program is written may be incorporated in the computer.

  According to the embodiment of the present invention described above, the power outage range due to a distribution line accident can be grasped for each customer house. In detail, since a detailed door-to-door map showing the power outage range of each customer's home is displayed on the display unit of the customer business terminal 8, the operator who handles the customer service received an inquiry from the customer who had a power outage Sometimes, by referring to the door-to-door detailed map, it is possible to identify whether the power outage at the customer's house is due to a distribution line accident or an individual failure, and to promptly answer the inquiry. And when a disaster occurs, the power outage range is known to each customer's house, so that the customer relations of the sales related section can be performed quickly. Furthermore, when the disaster recovery plan related to power distribution is formulated, if the power failure section number of the power distribution system is input to the power failure information management system 5, the power failure range of each customer house and the house map are displayed on the same screen of the customer business terminal 8. Since it is displayed, when it is assumed that a disaster has occurred in a predetermined power distribution section, the customer's home that is out of power due to the occurrence of the disaster can be immediately identified, so it is easy to make a disaster recovery plan for each power distribution section.

<< Other embodiments >>
As mentioned above, although the form for implementing this invention was demonstrated, the said embodiment is for making an understanding of this invention easy, and is not for limiting and interpreting this invention. The present invention can be changed and improved without departing from the gist thereof, and equivalents thereof are also included in the present invention. For example, in the above-described embodiment, the customer business terminal 8 has been described so as to display a combination of the door-to-door detailed map and the address of the power outage customer information, but when the power outage information notification system 7 receives the outage customer information. The customer's home that is in the power outage may be clearly indicated on the detailed door map DB 75A of the storage unit 75 based on the address of the power outage customer information.

1 Power distribution management system (power failure information processing system)
5 Power failure information management system (power failure information conversion system)
54 processing unit 55 storage unit 55E section utility pole customer DB (section address data)
55E1 High pressure section switch pole number (section number)
55E6 address (customer's address)
7 Power failure information notification system (power failure information display system)
74 processing unit 75 storage unit 75A detailed map DB for each house (house map data)
75B phone number address DB (phone number address data)
75C4 address (blackout customer address)
8 Customer service terminal (display device)

Claims (2)

A power failure information conversion system installed at the sales office of the power company;
A power failure information display system installed in a customer center of the power company;
With
The power failure information conversion system is
Means for storing section address data associating a section number that is a number unique to a section of the distribution line and a customer's address that receives power from the distribution line of the section;
Means for obtaining a power outage section number that is a section number of the section in which the power outage occurs when a power outage occurs due to an accident in the distribution line;
Based on the section address data, means for identifying a power outage customer address that is the address of a customer who has a power outage from the power outage section number, and transmitting the identified outage customer address to the power outage information display system When,
With
The power failure information display system is
Means for storing residential map data capable of identifying the customer's house by the customer's address;
When the power outage customer address is received from the power outage information conversion system, the house map data that makes it possible to identify the house of the customer in power outage by the received power outage customer address, Means for displaying on a display device referred to by an operator;
A power failure information processing system characterized by comprising: The power failure information processing system according to claim 1,
The power failure information display system is
Means for storing telephone number address data in which the customer's telephone number is associated with an address;
Means for obtaining a telephone number of a customer who has inquired about a power outage by the operation of the operator;
Means for identifying the address of the customer from the telephone number based on the telephone number address data;
A means for obtaining residential map data in a range including an address of the identified consumer among the residential map data that can identify the customer's house that is in the power outage, and displaying the housing map data on the display device;
A power failure information processing system characterized by further comprising: