JP2006004267A - Store information management method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a store information management method, which allows owners of store information to appropriately manage store information. <P>SOLUTION: An owner at an (A) store configures to permit an FC head office to browse sales information included in store information (A1) and equipment makers to browse equipment trouble information included in the store information through a personal computer 5 (A2). Thereby, the FC head office can access sale information on the (A) store from a webpage of the (A) store on a server using a login ID (franchise ID) through a personal computer 6 (A3). Also, the equipment maker can access equipment trouble information on the (A) store from the (A) store webpage on a server 4 using a login ID, which is assigned by the (A) store owner, through a personal computer 9 (A4). <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a store information management method.

So-called store information such as store sales information is generally managed for later business analysis. As a store information management method, for example, store information may be stored in a server connected to the store via an Internet network.
As a specific example, consider the case of managing laundry stores scattered throughout the town. A laundry store managed by a certain owner usually has a plurality of laundry machines such as dryers and washing machines, each of which operates to increase sales. The operating status and sales of each device can be transmitted to the owner via an in-store controller provided in the store, for example. In such cases, the owner must always turn on his computer. Therefore, a configuration is conceivable in which a server connected to the Internet network is provided, so-called store information such as sales information and operation information is stored in the server, and the owner can freely access the server. With such a configuration, the owner can manage store information by the server.

An example of a configuration in which a store is managed by a server is described in Patent Document 1.
JP 2002-239300 A

  By the way, a store homepage may be provided on the server for advertising related to the store. If it does in this way, anyone can access a store's homepage from a terminal via the Internet network. Furthermore, the store information stored in the server can be accessed on the home page using a dedicated login ID. In this way, the owner can access the store information by accessing the homepage provided on the server and using a dedicated login ID on the homepage. Improves.

  In such a case, it may be necessary to access the server (store information) in addition to the owner. For example, consider a case where the owner does not go out to the store himself and hires a store manager. In this case, the store manager may access the server in order to confirm or edit sales information, operation information, etc. of the store. In addition, when a laundry device installed in a store is broken, the manufacturer may be notified of this, and the manufacturer may access the server to check the operation information of the broken device.

In such a case, if all store information stored in the server can be viewed (or edited) for the store manager or manufacturer, the management information is known (or edited) to the store manager or manufacturer. It is not comfortable as an owner.
It is also conceivable that the owner is not a privately owned owner but operates a store under the guidance of the franchise headquarters, for example, by contracting with the franchise headquarters. Even in this case, the owner may not want to disclose all information to the franchise headquarters. For example, when the effect of attracting customers is improved by the owner's own advertising method, the owner may not want the franchise headquarters to know the advertising method and store information based on the advertising method.

Therefore, the owner may not want to disclose specific information among the store information to the franchise headquarters, and a method for restricting the information is necessary.
The present invention has been made based on such a technical background, and an object thereof is to provide a store information management method by which an owner of store information can appropriately manage store information.

  In order to achieve the above object, the invention described in claim 1 creates a storage means (4) in which store information such as sales information and operation information of stores (1 to 3) owned by the owner is stored, A plurality of login IDs permitting access to the storage means are issued so that the store information stored in the means can be viewed / edited (A1-A2, B1-B3, C1), And an access restriction function for determining what can be viewed / edited and what cannot be viewed / edited in the store information stored in the storage means when the storage means is accessed (20), and for each login ID lender The store information management method is characterized in that browsing / editing contents of store information stored in the storage means are specified.

The alphanumeric characters in parentheses indicate corresponding components in the embodiments described later. The same applies hereinafter.
According to this method, an access restriction function is given to each login ID, and the contents of browsing / editing store information are specified for each login ID lender. In other words, the login ID lender can view / edit the store information by accessing the store information using the loaned login ID, but the login ID can view / edit anything in the store information. And what cannot be viewed / edited (access restriction function is given). Therefore, when accessing the store information, the login ID lender can view / edit only the type of store information predetermined for the login ID.

Thereby, the owner of the store can allow the login ID lender to view / edit only specific store information by lending a login ID corresponding to the lender for each login ID lender. Store information is never viewed / edited. Therefore, store information can be managed appropriately.
In the invention according to claim 2, the owner owns a plurality of stores, and the plurality of login IDs include those issued to store managers of the stores owned by the owner. B2) The login ID issued to the store manager of each store is provided with an access restriction function that allows only the store information of the store to be viewed / edited. This is a store information management method.

According to this method, each store manager of a plurality of stores can view / edit only the store information of his / her store, so that when the store manager accesses the store information, store information of other stores does not leak. (Not edited). Therefore, store information can be managed appropriately.
As for invention of Claim 3, what is issued with respect to the service person of the apparatus with which the said login ID was equipped in the store (1-3) is contained (A2, B3, C1) The login ID is 2. The store information management method according to claim 1, further comprising an access restriction function that allows browsing / editing of only store information necessary for device maintenance.

According to this method, since the service person can view / edit only the store information necessary for the maintenance of the device, when the service person accesses the store information, other store information does not leak (edit) Not) Therefore, store information can be managed appropriately.
Note that the service person is, for example, an administrator of the device or a repairer of the device.

In the invention according to claim 4, the login ID includes a loan from the franchise headquarters with which the owner has a contract (A1, B1). The store information management method according to claim 1, further comprising an access restriction function for information that is not desired to be disclosed.
According to this method, the owner has a franchise contract with the franchise headquarters, and the store owned by the owner is a franchise member store. An access restriction function is given to the login ID lent from the franchise headquarters. For example, when sales information or operation information of each device exists as store information, the owner of a franchise member store gives the login ID an access restriction function that allows only browsing of sales information, and the franchise headquarters Can browse sales information of franchise member stores using this login ID. And, store information other than sales information does not leak to the franchise headquarters. Therefore, store information can be managed appropriately.

In the invention according to claim 5, the franchise headquarters has franchise contracts with a plurality of owners, and the login IDs lent from the franchise headquarters are different from each other even if the owners are different. 5. The store information management method according to claim 4, wherein the store information management method is (A1, B1).
According to this method, the login ID lent from the franchise headquarters is a common login ID. Thereby, the franchise headquarters can access using one (common) login ID, when accessing the store information of each franchise member store.

  For example, if each franchise member store grants an access restriction function that allows browsing of sales information in the store information to the login ID, if each login ID is different, the franchise headquarters will display the sales information. Even if sales information of all member stores is required as statistical information, such as when conducting a business analysis by comparing them all at once, the store information of each member store is accessed (access operation) one by one. You must browse sales information. Therefore, by lending a common login ID from the franchise headquarters, the franchise headquarters can collectively access store information of each franchise member store using the common login ID. Therefore, store information of each franchise member store can be browsed collectively.

The invention according to claim 6 is that the storage means (4) is a server (4) connected to the Internet network (11) and uses the login ID to connect the Internet network from the terminal device (5-10). The store information management method according to any one of claims 1 to 5, wherein access to the server is possible via the store.
According to this method, the storage means can be constructed by a server connected to the Internet network. The server has a home page created by the owner, and anyone can access this home page from the terminal device via the Internet. Further, by making it possible to access store information stored in the server using a login ID on the home page, a person who views / edits store information accesses a home page related to the store owned by the owner. And desired store information can be accessed by using login ID on a homepage.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.
FIG. 1 is a block diagram showing the overall configuration of a laundry system in which a store information management method according to an embodiment of the present invention is used. The laundry system includes laundry stores 1 to 3 including laundry machines such as washing machines and dryers, a server 4, and personal computers 5 to 10 as terminal devices.

  In the laundry stores 1 to 3 (hereinafter, the laundry store 1 is the A store, the laundry store 2 is the B store, and the laundry store 3 is the C store), the laundry devices in the store respectively In addition, each in-store controller is connected to the server 4 via the Internet network 11. The personal computers 5 to 10 are connected to the server 4 via the Internet network 11.

  The personal computer 5 is operated by the store A owner, the personal computer 6 is operated by the FC headquarters (franchise headquarters), the personal computer 7 is operated by the store B owner, and the personal computer 8 is operated by the store B manager. 9 is operated by the device manufacturer, and the personal computer 10 is operated by the owner of the store C. Store A (laundry store 1) and store B (laundry store 2) are franchise member stores, and store C (laundry store 3) is a privately managed store.

The operation of the laundry device in each store is performed by each store controller controlling the laundry device in accordance with an operation command transmitted from the server 4 to a store controller (not shown) installed in each store. . In other words, the laundry device in each store is managed by the server 4.
In addition, store information such as sales information at each store and the operation status of the equipment is transmitted to the server 4 and stored in the server 4 one by one. Further, the server 4 is provided with a home page created by each store owner (A store owner, B store owner, C store owner), and anyone can access the home page via the Internet 11. Thereby, advertisement of each store can be performed.

  In this embodiment, the store information of each store includes driving information, sales information, member information, device trouble information, and the like in detail. Driving information is information on the operating status of laundry equipment in the store, sales information is information on sales in the store on a daily or monthly basis, for example, and member information is information registered for membership It is detailed information, and the device trouble information is information on a device in which an abnormality such as damage has occurred.

And the owner of each store can browse or edit store information memorized by server 4 by accessing server 4 using each personal computer. That is, store information of each store is managed by the server 4.
By the way, since the server 4 is provided with a homepage of each store, the store information of each store stored in the server 4 can be accessed from each homepage by issuing a dedicated login ID on each homepage. It can be configured to be able to. If it does in this way, it will become possible to access the store information of each store by accessing each homepage, and the operativity at the time of accessing store information is good.

  However, with such a configuration, anyone who has been given a login ID can view or edit all the store information of each store by accessing each homepage and using the login ID. For example, in the laundry store 2 (B store), the store B manager needs to know the sales information in order to operate the store B. For this reason, the store B owner logs in to the store B store manager with a login ID. To lend. Accordingly, the store manager B operates the personal computer 8 to access the server 4, accesses the homepage of the laundry store 2 (store B) on the server 4, and uses the login ID, so that the laundry store 2 All the store information of (B store) is browsed. The same applies to the editing of store information.

  On the other hand, since the store information includes information that the store store manager does not want to be known (information that the store store manager does not want to edit), such a situation is not preferable. In addition, the situation in which the owner does not want to disclose all the information as described above also applies when the franchise contract is made with the FC headquarters. Therefore, in this embodiment, the store information is browsed (edited) as follows.

FIG. 2 is a diagram for explaining the flow of operations in the personal computers 5 to 10.
Each store owner (A store owner, B store owner, C store owner) operates his / her personal computer (PC 5, PC 7, PC 10) to access the home page of his store on the server 4 Thus, it is possible to view or edit all of the store information, and furthermore, it is possible to set restrictions on viewing or editing store information for other items.

Specifically, the owner of each store displays a store information change screen 20 shown in FIG. 3 by performing a predetermined operation on his homepage. Then, in the permission password issuance column 21 on the store information change screen 20, what other store information can be viewed (edited) and what cannot be viewed (edited) is set for other items.
The permission password issuance column 21 is provided with a column for selecting whether to permit viewing of driving information, sales information, member information, and device trouble information, and whether to permit editing of store information. A column for selecting is provided.

  Note that the editing of store information in this embodiment means changing various store information by performing an operation on the store information change screen 20 (in FIG. 3, when editing of store information is permitted). All the information shown in the figure can be edited (all of the store information). For example, it may be selected whether to permit editing for each type of store information).

When permitting or rejecting the browsing (editing) of store information for the FC headquarters, first, the franchise ID lent from the FC headquarters is entered in the franchise ID input field 23. This franchise ID is lent in advance from the FC headquarters and is the same at all FC member stores.
When the franchise ID is entered, next, in the permission password issuing column 21, which store information is permitted to be browsed (including selection of permission to edit store information) is selected.

On the other hand, when setting permission or refusal to browse (edit) store information for those other than the FC headquarters (for those who issue passwords), only the operation in the permission password issue column 21 is performed, A password is issued (In FIG. 3, a device manufacturer is cited as a password issuance target. However, the password issuance target is displayed with an appropriate subject according to the status of password issuance. Here, the device manufacturer is displayed as the service person, but the device manager as the service person may be displayed instead of the device manufacturer.)
Then, on the store information change screen 20 (permission password issuance field 21), when selecting which store information is permitted to be browsed (edited) for each password issuer, a predetermined operation is performed (for example, When a determination key (not shown) is selected), a password issuance confirmation screen 22 shown in FIG. 4 is displayed.

  The password issuance confirmation screen 22 displays a password issuance target person, a user ID, a password, and the type of target store information. That is, FIG. 4 shows a screen for confirming the password issuance to the device manufacturer, which is displayed as “Issuing manufacturer permission password”, “Issued the following password”, and “User ID abcdefg”, “Password 12345678” is displayed, and “driving information”, “sales information”, “member information”, and “equipment trouble information” that are permitted to be viewed are displayed (when editing of store information is permitted). Is also displayed to that effect).

As a result, the owner of each store confirms that the password has been issued. In FIG. 4, only the password issuance confirmation screen (password issuance confirmation screen 22) for the device manufacturer is displayed, but the password issuance screen 22 is displayed for an appropriate target person according to the password issuance status. Displayed sequentially.
The user ID and password displayed on the password issuance confirmation screen (password issuance confirmation screen 22) are the login ID. Then, the owner of each store gives (rents) a login ID to the password issuer, so that the password issuer becomes a so-called login ID lender.

For example, in the above-described case, the device manufacturer becomes a login ID lender by giving (lending) the user ID “abcdefg” and the password “12345678” to the device manufacturer. And a login ID lender can browse predetermined store information by accessing from a target homepage using this login ID.
Note that the password is not issued to the FC headquarters because the franchise ID corresponds to the login ID.

  In other words, for the FC headquarters, a function for restricting access to store information is given to the franchise IDs lent from the FC headquarters. A function to restrict access to information is given. As a result, the FC headquarters can access the store information using the franchise ID to which the access restriction function is assigned, and the password issuer can use the password and the user ID to which the access restriction function is assigned.

A specific flow will be described with reference to FIG.
In FIG. 2, the owner of the store A operates the personal computer 5 and permits the FC headquarters to view the sales information in the store information on the homepage of the store on the server 4 (A1). Is set to permit browsing of device trouble information in the store information (A2).

  Thereby, the FC headquarters can operate the personal computer 6 and access the sales information of the store A from the home page of the store A on the server 4 using the login ID (franchise ID) (A3). Further, the device manufacturer operates the personal computer 9 to access the device trouble information of the store A from the homepage of the store A on the server 4 using the login ID (user ID and password) lent from the store A owner. (A4).

Further, the owner of the store B operates the personal computer 7 and permits the FC headquarters to view sales information and member information in the store information on the homepage of the store on the server 4 (B1). The store manager is permitted to browse sales information in the store information (B2), and the device manufacturer is set to permit browsing of device trouble information in the store information (B3).
As a result, the FC headquarters can access the sales information and member information of the store B from the homepage of the store B on the server 4 by using the login ID (franchise ID) by operating the personal computer 6 (B4). . Further, the store manager B operates the personal computer 8 and accesses the sales information of the store B from the homepage of the store B on the server 4 using the login ID (user ID and password) lent from the owner of the store B. (B5) In addition, the device manufacturer operates the personal computer 9 and uses the login ID (user ID and password) lent from the owner of the store B, and uses the homepage of the store B on the server 4 to The device trouble information can be accessed (B6). Here, in B2, if the store store manager is also permitted to edit the store information, the store B store manager accesses the store information change screen 20 of the store B and changes each store information of the store B. It is also possible.

In addition, the owner of the store C operates the personal computer 10 to make a setting for permitting the device manufacturer to view the driving information in the store information on the homepage of the store on the server 4 (C1).
Accordingly, the device manufacturer operates the personal computer 9 to access the operation information of the C store from the homepage of the C store on the server 4 using the login ID (user ID and password) lent from the owner of the C store. (C2).

  Further, as described above, the login ID (franchise ID) lent from the FC headquarters is a login ID common to all FC member stores. Thereby, the FC headquarters browses each store information collectively by accessing each store information using the common login ID (franchise ID) from the websites of the stores A and B which are FC member stores. It becomes possible to do. That is, when accessing store information from the homepage of each member store, it is possible to save the trouble of performing an operation for logging in one by one. Thereby, the FC headquarters improves the operability when obtaining the store information of each FC member store as statistical information.

Further, the owner of the store B owns only one store of the store B, but may own a plurality of stores. In this case, it is desirable for each store manager to be able to view (edit) only the store information of his / her own store.
As described above, in this embodiment, the browsing (editing) content of the store information is specified for each login ID lender. In other words, the login ID lender can browse (edit) the store information by accessing the store information using the loaned login ID, but the login ID can be viewed (edited). ) And what cannot be viewed (edited) (access restriction function is given). Therefore, when accessing the store information, the login ID lender can browse (edit) only the type of store information predetermined for the login ID.

The login ID lent from the FC headquarters is a common login ID. As a result, the FC headquarters can access the store information of each FC member store using one (common) login ID. The store information of each FC member store can be collectively accessed and browsed using a common login ID.
The store information and password issuer (login ID lender) are not limited to those described above, and can be variously changed. For example, as the store information, a request / complaint writing column may be provided, and the password issuance target may be a member so that the member can access the request / complaint writing of the store information on the homepage.

  The present invention is not limited to the embodiment described above, and various modifications can be made within the scope of the claims.

It is a block diagram which shows the whole structure of the laundry system in which the shop information management method concerning one Embodiment of this invention is used. It is a figure for demonstrating the flow of operation | movement in a personal computer. It is a figure which shows a shop information change screen. It is a figure which shows a password issue confirmation screen.

Explanation of symbols

1-3 Laundry store 4 Server 5-10 PC 11 Internet network 20 Store information change screen

Claims (6)

Create a storage means that stores store information such as sales information and operation information of stores owned by the owner,
Issuing a plurality of login IDs permitting access to the storage means so that the store information stored in the storage means can be viewed / edited,
Each login ID is provided with an access restriction function that determines what store information stored in the storage means can be viewed / edited and what cannot be viewed / edited when accessing the storage means,
A store information management method characterized in that, for each login ID lender, browsing / editing contents of store information stored in a storage means are specified. The above owner owns multiple stores,
Each of the plurality of login IDs includes what is issued to the manager of each store owned by the owner.
The store information management according to claim 1, wherein the login ID issued to the store manager of each store is provided with an access restriction function so that only store information of the own store can be viewed / edited. Method. The login ID includes what is issued to the service person of the equipment provided in the store,
2. The store information management method according to claim 1, wherein the login ID is provided with an access restriction function so that only store information necessary for maintenance of the device can be viewed / edited. The login ID includes a loan from the franchise headquarters with which the owner has a contract,
The store information management method according to claim 1, wherein the login ID is given an access restriction function for information that the owner does not want to disclose to the franchise headquarters. The franchise headquarters has franchise agreements with multiple owners,
The store information management method according to claim 4, wherein the login ID lent from the franchise headquarters is a common login ID that does not differ depending on the owner even if the owner is different. The storage means is a server connected to the Internet network,
6. The store information management method according to claim 1, wherein the server can be accessed from a terminal device via the Internet using the login ID.

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