JP2005284931A - Article buying system and order acceptance management apparatus - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an article buying system capable of eliminating a waiting time caused by preparing an article in a shop after a buyer orders the article in an integrated information system targeted from article ordering to settlement of accounts. <P>SOLUTION: In an article buying system wherein an order acceptance management center 20 for accepting the order of an article and ordering the article to a shop and a car navigation 11 with a GPS function linked with on-vehicle equipment 12 of an electronic toll collection system are connected via the Internet 100 and the article is ordered from a vehicle by Internet connection from the car navigation 11, if a buyer transmits ordering information of an article desired to buy from the car navigation 11 to the order acceptance management center 20, in the order acceptance management center 20, the received ordering information is transmitted to an order acceptance information display terminal 31 of the article order accepting shop 30 and after the article is delivered to the buyer, an electronic toll collection system card is charged by an electronic toll collection system gate 32 provided on the article order accepting shop 30. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a system for purchasing a product while traveling in an automobile, and more particularly to a product purchasing system and an order management device that enable a purchaser to receive a product with a short waiting time.

  There are two methods for purchasing merchandise while driving a vehicle: a method of directly visiting a store and a method of purchasing by drive-through. Compared with the method of purchasing directly by drive-through, the person who wants to purchase (hereinafter abbreviated as “buyer”) does not need to get out of the car and saves the trouble of getting in and out of the car. The process is almost the same.

  In these two conventional methods: 1. A waiting time occurs. 2. There may be no desired product even if you go to the store. There is a problem that it is necessary to search for a store by relying on a signboard or a display. Among these disadvantages, the disadvantage that it is necessary to search for stores by relying on the three signs and displays is becoming less necessary in the current situation where car navigation is widespread.

  As a method of solving the problems 1 and 2, it is conceivable to make a telephone call before arrival at the store and contact the product reservation and estimated arrival time. It was not provided by an integrated information system that covers settlement.

  As a method similar to the solution of such a problem, a method for enabling purchase of a product from the inside of a vehicle is described in Japanese Patent Laid-Open No. 2002-324252 (Patent Document 1).

  In the method disclosed in Patent Document 1, a vehicle is provided with a radio communication system using a car navigation system attached to a GPS (Global Position Measurement System) and a DSRC (Dedicated Short Range Communication). The DSRC is used for communication of a product guide screen, and is transmitted and received in the vicinity of a product delivery place.

  In the method of Patent Literature 1, when the vehicle approaches the product delivery place, the GPS detects the DSRC radio wave and senses that it has approached the product delivery place, and the car navigation screen is transmitted through the DSRC. Switch to. Thereafter, the purchaser places an order for the product on the product guide screen.

Next, when the store receives a product order, the purchase is settled from a credit card organization according to the settlement method, for example, if it is a credit settlement. When payment is completed, a display indicating that the order has been received and a display indicating the waiting time appear on the car navigation screen. Thereafter, after a predetermined time has elapsed, the purchaser receives the merchandise.
JP 2002-32452 A

  The conventional technology described above has the following problems.

  The method of Patent Document 1 is an integrated information system that targets from ordering goods to payment. However, the purchaser has to wait in the vehicle or in the parking lot until the product is ready after ordering the product. The method of Patent Document 1 cannot solve the problem of the conventional method that a waiting time occurs.

  Further, in the method of Patent Document 1, when there is no desired product, there is no choice but to give up purchasing. Or it was necessary to find another store. For this reason, even if it went to a store, the problem of the conventional method that there was a case where there was no desired product was not able to be solved.

  A first object of the present invention is an integrated information system for solving the above-mentioned disadvantages of the prior art and from product ordering to charge settlement. A buyer prepares a product at a store after ordering the product. An object of the present invention is to provide a merchandise purchasing system and an order management device that can eliminate the waiting time generated by the customer.

  A second object of the present invention is to provide a product purchasing system and an order management device that can solve the problem of the conventional method that there are cases where there is no desired product even when going to a store.

  In order to achieve the above object, the present invention connects an order receiving management center for receiving an order for goods and placing an order to a store via the Internet and a car navigation system with a GPS function linked to an on-board device of an electronic toll collection system. A product purchase system for placing an order for a product from a vehicle via an internet connection from the car navigation system, wherein the order information of the product ordered by a purchaser is transmitted from the car navigation to the order management center; Then, the received order information is transmitted to the order information display terminal of the product order store, and after delivery of the product to the purchaser, the electronic fee collection system of the purchaser is provided by the electronic fee collection system gate provided in the product order store. The system card is charged.

  The product purchase system of the present invention according to claim 2 includes the order information of the product, the order product information such as product name and quantity, the estimated arrival time information at the product order receiving store, and the identification of the electronic fee collection system card. Number information is included.

  The product purchasing system of the present invention of claim 3 uses the order format of the product order store acquired from the order management center via the Internet by the car navigation for the input of the ordered product information. To do.

  According to a fourth aspect of the present invention, the product purchase system of the present invention acquires the identification number information of the purchaser's electronic charge collection system card by the electronic charge collection system gate provided in the commodity order receiving store before delivery of the commodity to the purchaser. The electronic charge collection system card identification number included in the order information is referred to.

  According to a fifth aspect of the present invention, there is provided the commodity purchase system according to the present invention, wherein the order receiving management center constantly updates the order format information to the latest information.

  The product purchasing system of the present invention of claim 6 transmits information on product advertisements and campaign notifications from the electronic fee collection system gate to the electronic fee collection system vehicle-mounted device, and displays the information on the car navigation screen. Features.

  The product purchasing system of the present invention according to claim 7 is characterized in that at least one of video information and music information is provided from the electronic fee collection system gate to the electronic fee collection system vehicle-mounted device.

  The order management device of the present invention according to claim 8 is connected to a car navigation system with a GPS function linked to an electronic toll collection system in-vehicle device via the Internet, and the product of the commodity is connected to the car equipped with the car navigation system through the Internet connection. An order management device for receiving an order, and when receiving order information of a product ordered by a purchaser from the car navigation system, after receiving the order information, transmits the order information to an order information display terminal of a product order store. It is characterized by that.

  The order management device of the present invention according to claim 9 includes the order information of the product, the order product information such as product name and quantity, the estimated arrival time information at the product order store, and the purchaser's electronic fee collection system. It includes card identification number information.

  The order management device of the present invention according to claim 10 is characterized in that the order product information is input using an order format of the product order store.

  The order management device of the present invention according to claim 11 is characterized in that the ordering format information is always updated to the latest information.

  According to the commodity purchase system and the order management device of the present invention, the following effects are achieved.

  First, in an integrated information system covering product ordering to fee settlement, the buyer moves toward the product ordering store after ordering the product, while the product ordering store prepares the ordered product during this period. For this reason, it is possible to eliminate the waiting time of the purchaser, which is unavoidable in the conventional method in which the purchaser waits at the same store as it is after ordering goods at the store.

  Secondly, in order to search for the latest product information on a large number of stores in a large area and place an order for the product, there is a problem that the purchaser may not have a desired product even when actually going to the store. It can be solved.

  Preferred embodiments of the present invention will be described below in detail with reference to the drawings.

  FIG. 1 is a block diagram showing a configuration of a product purchasing system according to an embodiment of the present invention.

  Referring to FIG. 1, a car navigation 11 of a vehicle 10 is connected to an order management device 21 of an order management center 20 via a wireless communication 15 and the Internet 100.

  Further, the order management device 21 of the order management center 20, the order information display terminal 31 of the product delivery store 30, and the financial institution settlement system 40 are connected via the communication network 200. The communication line network 200 is a communication network such as a telephone and a facsimile including the Internet.

  The vehicle 10 includes a car navigation 11 and an electronic toll collection system (ETC) vehicle-mounted device 12. The car navigation 11 has a global position measurement system (GPS) and an internet connection function by wireless communication. It is assumed that a person who desires to purchase a product (hereinafter referred to as a purchaser) is on the vehicle 10 and the purchaser is moving on the road.

  The car navigation 11 has a function of displaying a map of a peripheral range where the vehicle is currently traveling and a function of selecting a route to a target position by providing the car navigation 11 with position information determined by GPS.

  The ETC in-vehicle device 12 can bidirectionally communicate information of an ETC card equipped with an IC chip with the ETC gate 32. Further, it can operate in conjunction with the car navigation 11.

  The order management device 21 according to this embodiment is installed in the order management center 20 and can store product information and order formats of a large number of stores in a wide area in the store information database 22. The product information and the ordering format are constantly updated by communication from the store.

  The order management device 21 receives a store search from the car navigation 11 via the Internet 100, reads the store order format selected by the purchaser from the store information database 22, and transmits it to the car navigation 11 via the Internet 100. can do.

  In addition, when the order management device 21 receives a product order in the order format from the purchaser, the order management device 21 transmits the order information to the store where the purchaser ordered the product. The ordering information includes ordering product information, planned arrival time information transmitted together with the ordering product information from the buyer, and ID (identification number) information stored in the ETC card.

  The merchandise order store 30 is a store that has received an order for merchandise from a purchaser, and includes an order information display terminal 31 and an ETC gate 32.

  The order information display terminal 31 displays information related to ordering transmitted from the order management center 20.

  The ETC gate 32 performs bi-directional communication of billing information with the ETC in-vehicle device 12.

  The financial institution settlement system 40 is a fee settlement system compatible with ETC, and upon receiving billing information for a product, performs settlement processing for the billing information.

  Next, the operation according to the present embodiment will be described in detail with reference to the drawings.

  FIG. 2 is a flowchart for explaining a process in which a purchaser purchases a product according to the present embodiment. The purchaser is connected to the order management device 21 of the order management center 20 via the Internet and looks at the screen of the car navigation 11 of the vehicle 10, and the screen shows the product information provided from the order management device 21, the current position, and the surroundings. Suppose a map is displayed.

  FIG. 3 is a diagram showing a flow of ordering information when a purchaser according to the present embodiment purchases a product. Hereinafter, FIG. 2 will be described with reference to FIG. 3 as necessary.

  Referring to FIG. 2, the purchaser clicks on the screen or searches for a store suitable for the purpose from the selection menu (step 201), and the order format of the target stores around the current position is obtained via the Internet. (Step 202).

  Store searches are selected based on current location information and the route to the final destination, so even if you don't know the address of the current location, A store can be selected.

  The purchaser selects the desired product for purchase on the order format. Next, as shown in FIG. 3, as the ordering information, ordering product information, estimated arrival time information at the store, and ETC card ID information are transmitted to the order management center 20 via the Internet.

  Upon receiving the order (Step 204), the order management center 20 transmits the order information to the order information display terminal 31 as shown in FIG. 3 (Step 205).

  On the other hand, the buyer who has finished placing the order for the product moves to the product order store 30 (step 206).

  When receiving the order information, the order information display terminal 31 of the merchandise order store 30 displays that the order information has been received (step 207).

  Next, in the merchandise order receiving store 30, preparation of the merchandise is advanced based on the ordered merchandise information and the estimated arrival time information displayed on the order information display terminal 31 (step 208).

  This completes the preparation for delivering the product to the buyer.

  FIG. 4 is a diagram showing the flow of merchandise delivery to the buyer and settlement processing by ETC according to the present embodiment. Hereinafter, FIG. 2 will be described with reference to FIG. 4 as necessary.

  When the purchaser arrives at the merchandise order store 30, he / she enters the ETC lane. As shown in FIG. 4, communication is performed between the ETC gate 32 and the ETC vehicle-mounted device 12 at this time, and the ID information of the ETC card is read out.

  Referring to FIG. 2, the acquired ID information is output to the order information display terminal 31, and an inquiry is made with the ID information that is one of the information related to the orders that have already been received to confirm the purchaser. (Step 209).

  Next, the ordered product is delivered to the purchaser by the hand of the store clerk or automatically by the machine (step 210), and the purchaser receives the product (step 211).

  At the same time, as shown in FIG. 4, fee settlement is automatically charged through ETC (step 212).

  The billing information is transmitted to the financial institution settlement system 40 registered by the user, and settlement processing is performed between the store, the financial institution, and the purchaser as shown in FIG. 4 (step 213).

  This settlement process is based on a method similar to the billing method that has already been implemented on expressways, gas stations, and the like.

  In the above embodiment, the case where there is one merchandise order store 30 has been described. However, even if there are a plurality of merchandise order stores 30, the above embodiment can be achieved by appropriately setting the estimated arrival times for a plurality of stores. The method of the present invention can be applied in the same manner as described above.

  In the above embodiment, the ETC is used only for the purpose of charging the product. However, when the product is handed over in the above embodiment using the high information transfer rate (up to 4 Mbps) of the ETC, the product advertisement is used. And campaign notification information can be transmitted from the ETC gate to the ETC in-vehicle device and displayed on the car navigation screen for a certain period of time, thereby providing such information to the purchaser.

  Similarly, by using the high information transfer rate of ETC, not only tangible products but also intangible products such as music, video, and information can be sold when the products are handed over in the above embodiment. .

  The order management device 21 of the present invention not only implements its operation in hardware, but also receives an order management control program (application) 50 for executing the above-described means on the order management device 21 which is a computer processing device. By executing, it can be realized in software. The order management control program 50 is stored in a recording medium such as a magnetic disk, a semiconductor memory or the like, loaded from the recording medium into the order management apparatus 21, and controls the operation thereof, thereby realizing each function described above.

  According to the embodiment described above, in the integrated information system from product ordering to charge settlement, the purchaser moves toward the product order store 30 after ordering the product, In order to proceed with the preparation of the ordered product, it is possible to eliminate the waiting time of the purchaser, which cannot be avoided by the conventional method in which the purchaser waits at the same store after ordering the product at the store.

  Although the present invention has been described with reference to the preferred embodiments, the present invention is not necessarily limited to the above embodiments, and various modifications can be made within the scope of the technical idea.

It is a block diagram which shows the structure of the goods purchasing system by the Example of this invention. It is a flowchart for demonstrating the process which the purchaser by the Example of this invention purchases goods. It is a figure which shows the flow of the ordering information at the time of the buyer purchasing goods by the Example of this invention. It is a figure which shows the flow of the delivery process by the goods delivery to the buyer by the Example of this invention, and the settlement process by ETC.

Explanation of symbols

10: Vehicle 11: Car navigation system 12: Electronic toll collection system (ETC) vehicle-mounted device 15: Wireless communication 20: Order management center 21: Order management device 22: Store information database 30: Product order store 31: Order information display terminal 32: Electronic fee collection system (ETC) gate 40: Financial institution settlement system 50: Order management control program 100: Internet 200: Communication network

Claims (11)

An order management center that receives orders for products and places orders from stores via the Internet is connected to a car navigation system with a GPS function that works in conjunction with the on-board unit of the electronic toll collection system. A product purchasing system for ordering products,
Sending order information of products ordered by buyers from the car navigation to the order management center,
The order management center transmits the received order information to the order information display terminal of the merchandise order store,
After delivery of the product to the purchaser, the product purchase system is characterized in that the purchaser's electronic fee collection system card is charged by an electronic fee collection system gate provided in the product order receiving store.   2. The product ordering information includes ordering product information such as a product name and quantity, scheduled arrival time information at the product order receiving store, and identification number information of the electronic fee collection system card. The product purchasing system described in 1.   3. The product according to claim 1 or 2, wherein an order format of the product order store acquired from the order management center via the Internet by the car navigation is used for inputting the order product information. Purchasing system.   Before delivery of the product to the buyer, the electronic fee collection system gate provided in the product order receiving store acquires the identification number information of the purchaser's electronic fee collection system card, and the electronic fee collection system included in the ordering information The merchandise purchasing system according to any one of claims 1 to 3, wherein the inquiry is made with an identification number of the card.   The merchandise purchasing system according to any one of claims 1 to 4, wherein the order management center constantly updates the order format information to the latest information.   6. The electronic fee collection system gate transmits product advertisement and campaign notification information to the electronic fee collection system vehicle-mounted device and displays the information on the car navigation screen. The product purchasing system according to claim 1.   The information of at least one of video information or music information is provided from the electronic fee collection system gate to the electronic fee collection system vehicle-mounted device according to any one of claims 1 to 6. Product purchasing system. An order management device that is connected to a car navigation system with a GPS function that is linked to an electronic toll collection system in-vehicle device via the Internet, and that receives an order for a product through an Internet connection from a vehicle equipped with the car navigation system,
When receiving ordering information of products ordered by the buyer from the car navigation,
After receiving the order information, the order information is transmitted to an order information display terminal of a merchandise order store.   The product ordering information includes ordering product information such as a product name and quantity, scheduled arrival time information at the product order receiving store, and identification number information of the purchaser's electronic fee collection system card. The order management device according to claim 8.   The order management device according to claim 8 or 9, wherein the input of the order product information is input using an order format of the product order store.   11. The order management apparatus according to claim 8, wherein the order format information is always updated to the latest information.

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