JP2005154037A - Method for delivering goods, and delivery system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a method for delivering goods, and a delivery system, in which goods are charged into a delivery box to be stored, and in which reception of the goods is informed to a delivery dealer at the timing when the goods are taken from the delivery box. <P>SOLUTION: In this system, goods 10 provided with identification information 2 including mail address information of the delivery dealer are delivered. It is provided with such a step S270 that mail indicating reception of the goods transmitted by information processing devices 18 and 19 of a recipient based on the mail address information of the delivery dealer from the identification information is received by an information processing device at the delivery dealer in a case where the goods stored in the delivery box is taken out by the recipient for whom the goods are stored in the delivery box. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a product delivery method and a delivery system thereof, and in particular, to a trader who delivers a delivery product such as a product by delivering the product via a delivery box for temporarily storing the product or a locker. The present invention relates to a delivery method and a delivery system for a product that reliably notifies receipt of the product.

  In recent years, delivery companies have delivered goods such as parcels to the recipient's address designated by the sender. When there is no recipient residing in the apartment, the courier stores goods such as parcels in a delivery box / locker of the apartment and posts a notification of absence to the recipient's post box.

  Recently, a delivery receipt box system has been developed that can notify a recipient, here a resident of an apartment house, of a delivery delivered in a delivery box. A conventional delivery box system such as a delivery box is composed of a delivery box, a home server, a provider, and a resident mobile phone. An information output device including a non-contact IC tag reader is installed in the delivery box. The information output device sends the delivery data read by the non-contact IC tag reader to the home server. When the home server receives the information from the information output device, it executes a dial-up connection and sends a mail to the resident's mobile phone via the provider. The resident can know that the delivery has been posted to the home delivery box at home (see, for example, Patent Document 1).

However, when the parcel is delivered or stored in the parcel delivery box, it only informs the resident as the recipient of the delivery, and the courier has received the parcel. Could not be notified.
JP 2002-325676 A (pages 3 to 4 and FIG. 2)

  In the above-described prior art, the delivery company stores and delivers the delivery to the wrong delivery box, the wrong recipient receives the delivery, and the legitimate recipient cannot receive the delivery. there were.

  Therefore, the present invention has been made to solve the above problem, and when the delivery company has placed and delivered the delivery item to the delivery box or locker and removed the delivery item from the delivery box, It is an object of the present invention to provide a delivery method of goods and a delivery system for informing receipt of goods.

  According to the present invention, the delivery method of the product for delivering the product having the identification information including the mail address information of the delivery company and storing it in the recipient's storage box is the same as the delivery method of the product, in which the recipient is stored in the storage box. When the product is taken out, the delivery company's information processing device receives an email indicating receipt of the delivery delivered by the recipient's information processing device based on the delivery company's email address information from the identification information of the product. It is characterized by.

By adopting the configuration of the present invention, the delivery company can confirm the receipt of the delivery by the recipient, prevent the wrong recipient from receiving the delivery, and further improve the efficiency of delivery work. Produce.

  Also, in the delivery method of the product of the present invention, the identification information indicating the product identification includes the recipient's email address information, and the delivery company's information processing device reads the product identification information, and according to the recipient's email address information. The information regarding the vacancy of the storage box for the product is confirmed with the information processing apparatus of the recipient.

  Further, in the product delivery method of the present invention, the identification information indicating the product identification includes the product name and fresh food information, and the information type of the product is sent to the information processing device of the recipient by the information processing device of the delivery company. A storage box corresponding to the item is reserved before delivery of the product.

  By including the recipient's e-mail address information in the identification information indicating the identification of the product by the configuration of the present invention, it is possible to confirm in advance information relating to vacancy when storing the product in the storage box, The courier company does not need to take back the product, and the work efficiency is further improved.

  Still further, in the product delivery method and delivery system according to the present invention, the identification information indicating the product identification includes information on the sender, the recipient's e-mail address and the recipient's address. When the sender's information is sent to the recipient's information processing device, and the recipient's information processing device receives an email notifying the receipt of the product, other than the sender's address An inquiry is made as to whether or not the item is received at the place, and the delivery company delivers the product according to the place where the sender receives the item.

  By including information on the sender, recipient's e-mail address and recipient's address in the identification information indicating the identification of the product by the configuration of the present invention, when the recipient receives the product at a place other than the storage box, The courier company does not need to take back the product, and the work efficiency is further improved.

  By adopting the configuration of the present invention, the delivery company can confirm the receipt of the delivery by the recipient, prevent the wrong recipient from receiving the delivery, and further improve the efficiency of delivery work. Produce.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

  A home delivery system according to an embodiment of the present invention will be described with reference to FIGS.

  FIG. 1 is a system block diagram showing the configuration of the home delivery system according to the embodiment. The home delivery system according to the embodiment includes three main functional blocks for information management, which are a home delivery company information management block, a provider information management block, and an in-apartment information management block. The courier information management block reads information from the package 10 such as a product as a delivery delivered from the sender (hereinafter referred to as the sender), and the IC tag 2 of the tag 1 attached to the package 10, or An IC tag reader / writer 11 capable of writing information to the IC tag 2, a delivery company server 12, and a delivery company collection terminal 13 are configured. The courier operates the courier server 12 to input and process various kinds of information as shown in FIG. 6 that the sender has entered in the tag 1 in advance, and the data is stored in the IC tag 2 of the tag 1 via the IC tag reader / writer 11. And execute the write. Further, the delivery company server 12 transmits data of various information of the sender and recipient as shown in FIG.

  The courier service server 12 contacts the in-condominium server 19 where the sender resides, and executes processing for confirming the vacant information of the delivery box, the reservation, and the designated reception location. In addition, the delivery company server 12 receives the delivery confirmation mail from the recipient via the network of the provider 14, and ends the delivery process of the series of delivery products. If necessary, the delivery company server 12 notifies the sender's mobile terminal that the sender has received the delivery via the network of the provider 14. Here, the sender's portable terminal 15 may be a home fixed telephone number, or a mobile telephone, for example, a mobile telephone number or a PDA.

  The courier carrier collection terminal 13 receives various information transmitted from the courier server 12 and stores it in the memory 38. Further, the delivery company collection terminal 13 executes confirmation processing of the delivery time of the delivery product via the delivery company server 12. Furthermore, the delivery company collection terminal 13 has the function of an IC tag reader / writer, and directly reads the information as shown in FIG. 6 from the IC tag 2 attached to the delivery tag 1 by the delivery person of the delivery company. Alternatively, information as shown in FIG. 6 can be written in the IC tag 2. The delivery company collection terminal 13 communicates with the in-condominium server 19 in which the sender resides via the delivery company server 12, and executes processing for confirming availability information of the delivery box 20, reservation, and designated reception location. It is also possible.

  The provider information management block is composed of the network of the provider 14, and the sender portable terminal 15 and the recipient portable terminal 16 are connected to the network. A server of the provider 14 (not shown) processes data, mail, etc. from the delivery company server 12, notifies the sender mobile terminal 15 and the receiver mobile terminal 16 of the mail, or receives the recipient home server 17 and the in-condominium server 19. Relay the data communication.

  The in-condominium information management block includes an in-condominium network 17, a recipient home server 18 connected to the in-condominium network 17, an in-condominium server 19, a delivery box 20, and a monitor 21 connected to the recipient home server 18. Yes.

  The recipient home server 18 sends the sender information as shown in FIG. 6 sent from the delivery company server via the network of the provider 14, for example, the sender's name, address, telephone number, e-mail address, and the contents of the delivery. Receive. In addition, the recipient home server 18 notifies the recipient portable terminal 16 of information on the delivery via the provider 14 when the recipient is absent. The recipient's mobile terminal 16 here may be a home fixed telephone number, or may be a mobile telephone, such as a mobile telephone number or PDA.

  Further, the recipient home server 18 contacts the in-condominium server 19 based on a request from the courier carrier collection terminal 13 or the courier server 12, confirms vacancy information of the courier box 20, and performs a reservation request process. Execute.

  The in-condominium server 19 reserves and manages the delivery box 20, collects vacancy information of the delivery box 20 from the recipient home server 18, and collects the vacancy information of the delivery box 20 and sends it to the recipient home server 18. Answer. The monitor 21 can visually check the delivery items stored in the delivery box 20 from the recipient. In this case, the recipient requests the recipient home server 18 to confirm the delivery in the delivery box 20, acquires video information of the delivery to the delivery box 20, and outputs the acquired video information to the monitor 21. To do.

Next, FIG. 2 shows a system configuration of the delivery company collection terminal 13 according to the embodiment. The delivery company collection terminal 13 includes a communication unit 31, an IC tag / read / write unit 32, an antenna coil 33, a printer unit 34, a control circuit unit 35, a key switch unit 36, a liquid crystal display unit 37, and a memory 38. Yes. The communication unit 31 executes data communication with the delivery company server 12 via wired or wireless. When the IC tag / read / write unit 32 receives the delivery from the sender, the courier inputs the information via the key switch unit 36, and the IC tag attached to the tag 1 via the antenna coil 33. 2 can be written with various information data as shown in FIG. Alternatively, the IC tag / read / write unit 32 can read information in which various types of information as shown in FIG. The control circuit unit 35 controls the communication unit 31, IC tag read / write unit 32, printer unit 34, key switch unit 36, liquid crystal display unit 37, and memory 38. The control circuit unit 35 temporarily stores the data output from the communication unit 31 in the backed up memory 38 or processes the data stored in the memory 38, and performs the communication unit 31, the liquid crystal display unit 37, and the printer unit 34. Output the processed data to.

  Next, FIG. 3 shows a system configuration of the delivery box 20 according to the embodiment. The delivery box 20 includes six functional blocks, that is, an IC tag reader 51, a temperature sensor 52, a monitor camera 53, a temperature controller 54, a control device 55, and an open / close sensor 56. The control device 55 is connected to each functional block via the common bus 50 and executes input / output processing from each functional block. Under the instruction of the control device 55, the IC tag reader 51 uses the IC tag 2 affixed to the baggage 1 to store the product name and freshness of the delivery product from the IC tag 2 attached to the package 1 when the delivery product is stored. Read information such as the presence or absence of food. When the delivered item is a fresh food product, the control device 55 outputs optimum temperature data to the temperature controller 53 in accordance with information on a table indicating the type of fresh food product and the optimum temperature (not shown). The temperature sensor 52 detects the temperature in the delivery box 20 and outputs the temperature data to the control device 55. The temperature controller 53 periodically receives data on the set temperature given from the control device 55 and adjusts the temperature in the delivery box 20. Under the instruction of the control device 55, the monitor camera 54 captures an image of the delivery item stored in the delivery box 20, and outputs data in a predetermined image format.

  FIG. 4 is a front view of the tag 1 such as a delivery form according to the embodiment. FIG. 5 is a system block diagram showing the configuration of the IC tag 2 according to the embodiment. FIG. 6 shows the contents of information written in the EEPROM of the IC tag 2 according to the embodiment. The delivery form 1 is pasted as a tag 1 in which a sender, a recipient, a product name, and the like are written on a product / article (hereinafter referred to as a home delivery) requested to be delivered by a delivery company. A wireless IC tag 2 (hereinafter referred to as an IC tag) is attached to the tag 1 as an information storage medium. As shown in FIG. 5, the IC tag 2 includes a modulation / demodulation circuit 3, a CPU 4 as a control unit for each circuit in the ID tag 2, a ROM 5 that constitutes a memory unit, and a nonvolatile memory that can be erased as a storage element that can read and write information. As an EEPROM 6, a rectifying / smoothing circuit 7, and an antenna coil 8. The antenna coil 8 is connected in parallel with the resonance capacitor 9 to form a resonance circuit, and a predetermined high-frequency power radio signal is transmitted from an external IC tag read / write, which is received and rectified and smoothed. 7 is supplied. The rectification / smoothing circuit 7 constitutes a power supply for operation, rectifies the electric power radio signal transmitted from the resonance circuit, smoothes it, and supplies it to the CPU 4 or the like as a constant voltage DC power. Signals such as data transmitted from the external IC tag read / writes 11 and 13 are transmitted by being superimposed on the electric wave signal for power, and the data signal is demodulated by the modem circuit 3 and is sent to the CPU 4. Given to. The CPU 4 operates in accordance with the operation program stored in the ROM 5, executes a process according to the signal input from the modem circuit 3, writes the received data to the EEPROM 6, reads the data from the EEPROM 6, and modulates it by the modem circuit 3. The antenna coil 8 transmits the radio wave signal.

  As shown in FIG. 6, the EEPROM 6 includes a sender writing area which is a sender writing area and a delivery company writing area. The sender entry area includes the name of the delivery item, presence of fresh food, sender name, sender address, sender telephone number, sender email address, recipient name, recipient address, recipient telephone number, recipient email address The designated date and time of receipt, and when the recipient receives the package, whether the receipt (email) is confirmed or not is written to the sender. In the delivery company writing area, the name of the delivery company, the delivery company telephone number, the e-mail address of the delivery management server, the receipt code of the package, the reception date and time, etc. are written.

  Note that the function of the reader / writer constituting the writing means for writing information to the EEPROM 6 of the IC tag 2 and the reading means for reading information written to the EEPROM 6 can be incorporated into a mobile phone or the like.

  7 and 10 are flowcharts showing the processing operation of the home delivery system according to the embodiment. Next, with reference to FIGS. 7 to 10, the operation on the delivery company side of the home delivery system according to the embodiment of the present invention will be described.

  The sender writes a sender entry as shown in FIG. The sender or the delivery agent of the delivered goods operates a terminal or PC that can write on the IC tag 2 of the tag 1 and writes a sender entry as shown in FIG. 6 on the IC tag 2 attached to the tag 1. The courier receives the delivery 10 requested by the sender at the sender's home or a nearby courier dealer (S100). The delivery company collects and delivers the requested delivery to a predetermined collection center. In the collection center, an IC tag reader / writer 11, a delivery company server 12, and a delivery company collection terminal 13 are installed. The home delivery company operates the IC tag reader / writer 11 to read information as shown in FIG. 6 from the IC tag 2 attached to the tag 1 (S110). Based on the e-mail address or telephone number of the recipient of the delivery item in the read information, the courier delivers the recipient's home server from the courier server 12 through the provider 14 and the network 17 in the apartment. A notification is made in advance that a delivery item will be sent to 18 (S120). When the recipient is not at home, the recipient's home server 18 informs the recipient's mobile terminal 16 that the delivery will be delivered via the provider 14. The recipient who received the delivery notice from the delivery company requests the sender's server 12 to confirm the sender from the recipient's home server 18 via the network 17 and the provider 14 in the apartment. Upon receipt of the sender's confirmation request from the recipient, the courier server 12 transmits the information read in S110, such as the sender's name, address and telephone number, to the recipient's home server 18 again (S130). .

  The recipient confirms the transmitted sender information on the portable terminal 16 or the recipient's home server 18, receives the delivery or returns it to the sender, and further receives the place (home or home delivery box 20). Are transmitted from the home server 18 to the server 12 of the delivery company. The delivery company's server 12 receives the above information and confirms whether the information sent from the recipient can receive the delivery (S140). If the information sent from the recipient is a refusal to receive the delivery, the delivery company server 12 instructs the delivery company to return it to the sender via the collection terminal 13 of the delivery company. (Yes in S140).

  When the delivery company server 12 determines that the delivery is received at the address of the recipient, the delivery company server 12 determines whether the delivery is a fresh food from the delivery information read in S110. (No in S140 → S150 → S160). If it is determined that the delivered item is a fresh food product, the courier server 12 requests the recipient's home server 18 to confirm whether or not the delivery box 20 dedicated to fresh food is available (Yes in S160 → S170). . The recipient's home server 18 requests the server 19 in the apartment on that day to confirm the availability of the delivery box 20 dedicated to fresh food. The server 19 in the apartment notifies the server 12 of the courier company of information regarding the presence or absence of the current delivery box 20 dedicated for fresh food on that day. The server 12 of the delivery company receives information on whether or not the delivery box 20 dedicated to the current fresh food is empty (S180). The delivery company server 12 checks whether or not the current delivery box 20 is empty on the day, and if it is determined that there is an available fresh food delivery box 20, the delivery company server 12 passes through the delivery company server 12. Then, the reservation of the delivery box 20 is transmitted to the server 19 in the apartment (Yes in S180 → S210).

The delivery company server 12 confirms whether or not the delivery box 20 received in S170 is empty, and if it is determined that there is no available delivery box dedicated to fresh food on the day, the recipient's home server 18 receives fresh food. A request is made to confirm the free time information of the dedicated delivery box 20 (No in S180 → S190). The recipient's home server 18 requests the server 19 in the apartment on or after the next day to check the free time information of the delivery box 20 dedicated to fresh food. The server 19 in the apartment notifies the server 12 of the delivery company of the free time information of the delivery box 20 dedicated for fresh food after the next day. When the delivery service server 12 receives the free time information of the fresh food dedicated delivery box 20 after the next day and determines that there is free time of the fresh food dedicated delivery box 20 after the next day, the recipient's home server 18 The reservation of the delivery box 20 is transmitted to the server 19 in the apartment via S (Yes in S200 → S220). The server 19 in the apartment receives the reservation of the delivery box 20 transmitted from the server 12 of the delivery company, and notifies the server 12 of the delivery company that the reservation of the delivery box has been accepted. After receiving the reservation acceptance transmitted from the server 19 in the apartment, the courier server 12 transmits the information shown in FIG. 6 and the free time information of the courier box 20 to the courier collection terminal 13 (S230).

  The delivery terminal 13 of the home delivery company downloads data of information as shown in FIG. The courier confirms the delivery designation date and time of the delivered item displayed on the liquid crystal display unit 37, and sets the delivery time of the delivered item (S240). The delivery company delivers the delivery to the address of the recipient according to the set delivery time, and stores the delivery in the delivery box 20 of the recipient (S250 → S260). Thereafter, the server 12 of the delivery company waits for a receipt of delivery of the delivery from the recipient of the delivery (No in S270). When receiving the delivery receipt from the recipient, the courier server 12 checks whether the sender confirms the receipt of the information shown in FIG. 6, and if there is a receipt confirmation to the sender, the sender Is notified that the recipient has received the delivery (S280).

  Also, the server 12 of the delivery company determines that the delivery is not received at the recipient's address in the previous S150 and S200, or that there is no free time in the delivery box 20 dedicated to fresh food on and after the next day. If so, the recipient's home server 18 is requested to confirm whether the delivery is to be deposited at a convenience store near the recipient's address (S290). Here, the server 12 of the delivery company searches for information on a convenience store close to the address of the sender, and sends the information to the home server 18 of the recipient. In addition to a convenience store, you can store your parcels at a local liquor store or general store.

  When the delivery company server 12 receives a request from the recipient's home server 18 to receive the delivery at a nearby convenience store, the delivery company server 12 reads the delivery delivery destination 13 and the delivery destination at the delivery terminal 13 of the delivery company. Information is transmitted (Yes in S300 → S310). The delivery company confirms the delivery destination of the delivery item displayed on the liquid crystal display unit 37, sets the delivery time of the delivery item, and delivers the delivery item (S320). The server 12 of the delivery company waits for a notification that the recipient has received the delivery at the convenience store (No in S330). When the recipient receives the delivery product at the convenience store, the convenience store notifies the server 12 of the delivery company of receipt of the delivery product via the provider 14. The courier service server 12 advances the process to S280.

  In addition, when the server 12 of the courier company is notified in the previous S300 that the parcel delivery is not stored at the convenience store near the recipient's address, the information shown in FIG. Send. The person in charge of the delivery company contacts the recipient again, adjusts the delivery time of the delivery item, and advances the process to S150 (No in S360).

In S160, if the delivery service server 12 determines whether the delivery product is fresh food from the delivery information read in S110, and determines that the delivery product is not fresh food, the delivery service server 12 The server 12 requests the recipient's home server 18 to determine whether or not the normal delivery box 20 is available (No in S160 → S350). The recipient's home server 18 requests the server 19 in the apartment on the day whether or not the delivery box 20 dedicated to fresh food is available. The server 19 in the apartment notifies the server 12 of the courier company of information relating to whether or not the normal delivery box 20 on the day is available. The server 12 of the delivery company receives the free time information of the normal delivery box 20 on that day (S360). The server 12 of the delivery company confirms information regarding the availability of the delivery box 20 on the day, and if it is determined that there is a free time of the normal delivery box 20, the server in the apartment via the delivery company server 12 The reservation of the delivery box 20 is transmitted to 19 (Yes in S360 → S410).

  The delivery service server 12 confirms the free time of the delivery box 20 received in S360, and if it is determined that there is no free time of the normal delivery service box 20 on that day, The confirmation of the free time of the normal delivery box 20 is requested (No in S360 → S370). The recipient's home server 18 requests the server 19 in the apartment to confirm the free time of the normal delivery box 20 from the next day. The server 19 in the apartment notifies the server 12 of the delivery company of the free time information of the normal delivery box 20 from the next day. The server 12 of the delivery company receives the free time information of the normal delivery box 20 after the next day (S380). The server 12 of the delivery company confirms the free time information of the delivery box 20 after the next day, and if it is determined that there is free time of the normal delivery box 20, the server 19 in the apartment via the delivery company server 12 The reservation of the delivery box 20 is transmitted to (Yes in S380 → S390). After receiving the reservation request for the delivery box 20 transmitted from the server 12 of the delivery company, the server 19 in the apartment notifies the delivery company server 12 that the reservation of the delivery box 20 has been accepted. The courier service server 12 receives the reservation acceptance confirmation transmitted from the server 19 in the apartment. The server 12 of the delivery company transmits the information shown in FIG. 6 and the free time information of the delivery box 20 to the collection terminal 13 of the delivery company (S400).

  In S380, when the delivery service server 12 determines that there is no free time in the normal delivery box 20 after receiving the free delivery time information of the normal delivery box 20 after the next day, the delivery service server 12 The process proceeds to S290.

  By adopting such a configuration, when the recipient takes out the delivery item from the delivery box 20, an e-mail indicating the receipt is notified to the delivery agent. Receipt confirmation can be processed reliably.

  Further, in the present invention, since the delivery item from the delivery company can be stored in the delivery box 20 even when the recipient is at home, it is possible to prevent the damage of the robber posing as the delivery company. Furthermore, in the present invention, when the recipient is absent, the receipt of the mail or the delivery can be received at the delivery box 20 or a convenience store near the recipient, so that the delivery person or the delivery company can be on the way. It is also possible to track whether the mail or delivery has been abandoned with a confirmation email.

  Further, in the embodiment of the present invention, since the delivery camera 20 has the monitor camera 54, the sender operates the sender's home server 18 or the portable terminal 15 and is stored in the delivery box 20. The image of the delivery can be acquired via the server 19 in the apartment, and the delivery can be confirmed on the home monitor 21 or the recipient portable terminal 16 before the delivery box 20 is taken out.

In another embodiment of the present invention, when a reservation request for the delivery box 20 is received from the server 12 of the delivery company, the recipient home server 18 uses the number of the delivery box 20 that is vacant from the in-condominium server 19. And the number of the delivery box 20 may be notified to the delivery company server 12 via the provider 14. In this case, when the delivery agent delivers the delivery product and stores it in the delivery box 20, it is stored in the acquired number of the delivery box 20. The recipient can also specify the number of the delivery box 20 acquired by the recipient home server 18 and display the delivery items in the delivery box 20 on the monitor 21.

The system block diagram which shows the structure of the delivery system which concerns on one Embodiment of this invention. The system block diagram which shows the structure of the courier carrier collection terminal which concerns on the embodiment. It is a front view of the tag according to the embodiment. FIG. 4 is a system block diagram showing the configuration of the IC tag according to the embodiment. A system block diagram showing composition of an IC tag concerning the embodiment. The figure which shows the content of the information written in EEPROM of the IC tag which concerns on the embodiment. The system block diagram which shows the structure of the delivery box which concerns on the embodiment. The flowchart which shows the processing operation of the delivery system which concerns on the embodiment. The flowchart which shows the processing operation of the delivery system which concerns on the embodiment. The flowchart which shows the processing operation of the delivery system which concerns on the embodiment. The flowchart which shows the processing operation of the delivery system which concerns on the embodiment.

Explanation of symbols

1 ... tag, 2 ... IC tag, 10 ... luggage, 11 ... IC tag reader / writer,
12 ... courier service server, 13 ... collection terminal, 14 ... provider,
15.16 ... mobile terminal, 17 ... network in condominium,
18 ... Home server, 19 ... Condominium server, 20 ... Delivery box,
21 ... Monitor, 22 ... Convenience store

Claims (8)

In the delivery method of the product for delivering the product having the identification information including the mail address information of the delivery company and stored in the recipient's storage box, when the recipient takes out the product stored in the storage box, Receiving the mail indicating the receipt of the delivery delivered by the information processing apparatus of the recipient based on the mail address information of the delivery company from the identification information of the product by the information processing apparatus of the delivery company. The delivery method of the product. The identification information includes the recipient's email address information, and the delivery company's information processing device reads the identification information of the product, and according to the recipient's email address information, information on the vacancy of the product storage box is received. The method of claim 1, further comprising the step of confirming with the processing device. The identification information includes product name and fresh food information, and reserves a storage box according to the type of the product in a recipient's information processing device before delivery of the product by a delivery company information processing device; The product delivery method according to claim 2, further comprising: The identification information includes information on the sender, recipient's e-mail address and recipient's address, and sends the sender's information on the product to be delivered to the recipient's information processing device to the recipient's information processing device. When the information processing device receives an email notifying the receipt of the product from the recipient's information processing device, a step of executing an inquiry as to whether or not to receive the product at a location other than the sender's address, and the delivery company at the sender's receiving location The method according to claim 1, wherein the product is delivered in response. A delivery means for delivering a product having identification information including delivery company mail address information to the sender, a means for recognizing the delivery company email address information from the identification information of the product by the recipient's information processing device, and the recipient From the recipient's information processing device, and means for sending a mail indicating receipt of the delivery to the delivery company's information processing device by the recipient's information processing device when the goods stored in the recipient's storage box are removed. A product delivery system comprising: means for receiving an e-mail indicating receipt of the delivered delivery by an information processing apparatus of a delivery company. The identification information includes the recipient's email address information, and the delivery company's information processing device reads the identification information of the product, and according to the recipient's email address information, information on the vacancy of the product storage box is received. 6. The commodity delivery system according to claim 5, further comprising means for confirming the processing device. Means for reserving a storage box corresponding to the type of the product in the information processing device of the recipient before delivery of the product by the information processing device of the delivery company, wherein the identification information includes information on the product name and fresh food The product delivery system according to claim 6, further comprising: The identification information includes information on the sender's address, the recipient's e-mail address, and the recipient's address. If the mail is sent to the device and an e-mail notifying that the product is received is received from the recipient's information processing device, means for executing an inquiry as to whether or not to receive the product at a location other than the sender's address, and the delivery company at the sender's receiving location 6. The product delivery system according to claim 5, wherein the product is delivered in response.

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