JP2002215800A - Integral in-home care service support system, integral in-home care service support method and storage medium - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an integral in-home care service support system, a support method, and a storage medium allowing a plurality of enterprisers to closely contact with each other by having one server in a community, and allowing a user and a family to participate in the system. SOLUTION: The plurality of enterprisers holding respective information in common, and executing various care service business can contact with each other in service such as application agency, an authorizing investigation, making of a written opinion, making of a care plan, an all-round consultation of 24 hours, a user information changing notice, risk management-care management, a message consultation, a care conference, and making of a service space schedule/result care record by mutually connecting the user and the family, a care manager, a doctor, a care service staff, a care service enterpriser, and a person taking charge of care insurance of a self-governing body via a network.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an integrated home care support system, an integrated home care support method, and an integrated care prevention service support system, which enable cooperation between a plurality of businesses performing various care service operations. The present invention relates to an integrated care prevention service support method and a storage medium.

[0002]

2. Description of the Related Art FIG. 340 is a conceptual diagram showing an overview of social insurance in the field of nursing care. As shown in FIG.
There are three frameworks: welfare and insurance. On the other hand, with the appearance of the nursing care insurance this time, nursing care has been spread not only in “medical care”, “welfare” or “insurance” but also in a form that straddles each. In the long-term care insurance, the part of the conventional welfare related to the welfare of the elderly is now independent as a long-term care insurance. Welfare other than the welfare of the elderly is divided into welfare for mothers and children, welfare for the disabled, welfare for the socially vulnerable other than the elderly, and welfare related to care for the elderly.
As for the form of money, the welfare portion except for the elderly is provided by public funds with unclear purpose. On the other hand, long-term care insurance is intended to be used for long-term care and is taken in a separate frame, and each person has an upper limit claim, which is determined by the certification for long-term care and is borne by the country according to the grade. Nursing care insurance started in April 2000, but users pay 10% of the actual cost of the service, and the remaining 90% is paid by the government to service providers in the form of insurance. If a user whose insurance upper limit is determined to be, for example, 250,000 yen, receives a service of, for example, 300,000 to 400,000 yen, the user pays 25,000 yen, a 10% burden for 250,000 yen. But the remaining 50,000 to 15
The overage is paid at 100% burden. At present, about 5 trillion yen of business expenses are used for long-term care insurance, but it is said that it will increase to 10 to 20 trillion yen in 5 to 10 years. There are five major areas of long-term care insurance. The first is the nursing care office run by the local government. The nursing care clerk is responsible for issuing insurance cards, paying for nursing care, managing benefits, etc., but it is generally targeted at 50% of the local government's population. Specifically, about 15% of the insured persons who are 65 years old or older, and 2 persons aged 40 to 64 years old
The number of insured persons is about 35%, and about 50% of the combined number of insured persons 1 and 2 is considered to be covered by long-term care insurance. The second is the certification for long-term care, which is operated by the local government, but differs from the nursing care office in that the examination is made up of local doctors and other intellectuals. The Medical Association, Certified Investigators, etc. prepare opinion papers and certified questionnaires. Therefore, it is not just the work of local government staff, but the on-site physician, investigator,
It is a mixed organization of judges and others. It is said that about 2% of the local government's population requires certification for long-term care. The third is an in-home care support company, which provides services as an agent for application, services as a researcher for an accreditation survey, and services as a care manager. The care manager plays a role of making adjustments without leaving it to each business operator, because a person who receives the services of home care and institutional care needs to combine a plurality of services or make an appointment or cancellation. Institutional care is for receiving care in one's own facility, and there is not much work compared to home care managers. Institutional care includes a welfare facility for the elderly, an insurance facility for the elderly, and a recuperation-type bed group. Elderly welfare facilities are long-term stay-type facilities that are operated mainly by social welfare corporations. Elderly insurance facilities are rehabilitation services for three months and returned to home, and are operated by medical corporations and social welfare corporations. Medical treatment bed groups are operated by medical corporations, but unlike hospitals, in the field of nursing care,
Perform treatment and rehabilitation. 20% to 30% of care recipients
It is said that% of people are receiving nursing care services. It is said that the remaining 70% to 80% of people receive home care services. At home means that the user is based in his or her own home, and is divided into three genres: visiting service, tsusho service, and other services. Visiting services include visiting care (helpers),
Includes visiting nursing (nurses), visiting physicians (doctors), visiting rehabilitation (occupational therapists), and visiting bathing. In contrast, outpatient services include short stay and day services. In the day service, a user at home goes to a day service at a welfare facility for the elderly or a health care facility for the elderly every day, and receives services such as bathing, rehabilitation, and meals. Short stays, on the other hand, are short-term admissions,
They enter the facility for a period of time and receive services. Other services are services for renting various welfare equipment and renovating houses.
Home care services are operated by local governments, the Council of Social Welfare, public welfare corporations, medical corporations, social welfare corporations, agricultural cooperatives, co-ops, and private companies.

[0003] On the other hand, medical insurance is paid for the labor costs of doctors, the cost of medical personnel (nurses and technicians), medicines, medical instruments, medical materials, medical equipment, medical checkups, and the like, based on volume bills. Recipients share 20% of the cost. Medical insurance includes geriatric health care for people aged 65 and over. Each insured will pay a fixed amount until December 2000, but from January 2001 a plan to pay 10% is being considered. And it is planned that the health insurance for the elderly and the nursing care insurance will be combined into one as the elderly insurance from 2005.

The long-term care insurance service includes long-term care insurance office work, welfare service consultation, long-term care certification, and long-term care service. The nursing care services are roughly divided into visiting services, outpatient services, and facility services. Home-based services include home service planning (home care management), home-visit nursing (home-visit nursing stations, hospital home-visit nursing), home-visit nursing (home help:
(Residence-type, patrol-type), home-visit rehabilitation, home-visit care (the attending physician), home-visit nursing care, lending of welfare equipment, and home renovation. Further, outpatient services include outpatient rehabilitation (day care), outpatient care (day service), and short-term stay (short stay).

[0005]

However, these services are usually provided by a plurality of operators, and therefore, for example, as shown in FIG. 341, there is a separate server (client server system) for each operator. . For this reason, in home-visit nursing, there is a problem that there is a barrier between businesses, and real-time cooperation (cooperation) cannot be obtained. In addition, various statistical analyzes are required in home visits, but it is practically impossible because it is difficult to obtain total information. In addition, in visit rehabilitation, user information is required, but since each company has user information only for their own, it is not possible to grasp what other services the user is receiving There is. In addition, in visit bathing,
It is practically impossible to perform business analysis and evaluation because of normal business. Further, in care management, it is required to analyze and evaluate the work of the entire community.
In addition, there is a problem that it is difficult to transmit information from users and family members, and opinions are not reflected in the service. Furthermore, the user has to give the same explanation every time for each staff who goes in and out, which is burdensome.

[0006] (Conventional problems in certification work for long-term care)
When a care manager submits an application to a local government, since the applicant is paper-based, it takes time to mail and stop at government offices. In addition, it is necessary to hand the application form to local government staff on a paper basis, separately input locally to the work manager's individual business support system, and the local government staff must transcribe it. From the viewpoint of managing the progress of the local government accreditation work, there is a time lag from the application date to the start of processing at the time of local government application, which has an effect on the accreditation schedule.

[0007] When the care manager sends the result of the certification survey to the local government, the survey result must be checked by the local government at a time, and the work is enormous. Furthermore, there is a problem that the timing of obtaining the survey results by the local government is delayed.

In addition, when the attending physician prepares a statement of opinion for the local government, the local government has to collectively check the contents (input) of the statement of opinion (check the facts of unselected checks, etc.). Time is enormous. In addition, there is a problem that the timing of obtaining the written opinion by the local government is delayed.

[0009] In addition, when the local government accepts an application agency from a care manager (as an application agency), since the application form is paper-based, it is necessary for the local government to make a transcription entry.
There is a problem that work is difficult. Furthermore, from the viewpoint of managing the progress of the local government accreditation work, a time lag occurs from the application date to the start of processing at the time of local government application, which has an effect on the accreditation schedule.

[0010] Also, from the local government (as a certified investigator)
When a care manager requests and obtains an accredited survey, there is a problem in that a procedure for issuing a survey request form and an OCR form (shipping procedure) is troublesome. Furthermore, since the local government has to collectively check the survey results, the work involved in the work is enormous. There is also a problem that the timing of obtaining the survey results by local governments is delayed.

[0011] In addition, when the local government requests and obtains a written opinion from the attending physician, there is a problem that the procedure for issuing the written opinion request form and the OCR form (shipping procedure) is troublesome. Furthermore, since the local government has to collectively check the contents (input) of the written opinion (e.g., check the facts of unselected checks), the work is enormous. In addition, there is a problem that the timing at which local governments obtain opinions is delayed.

When a user and his or her family make a request for a care certification application to a care manager (certified investigator), the care manager mails the application form or stops at a government office and hands it over to a local government official in charge of nursing care. At the same time, each care manager separately inputs the information locally to the work support system, and the municipal staff transcribes the application form.
For this reason, from the viewpoint of the progress management of the accreditation work by the local government staff, there is a problem that a time lag occurs from the application date to the start of the processing at the time of application by the local government staff, which affects the certification schedule.

[0013] Further, since the results of the accreditation survey have to be checked collectively by the local government, the work is enormous.
Therefore, there is a problem that the timing of obtaining the survey results by local government officials is delayed.

(Conventional Problems in Care Management) When a user and a family request a care manager (in an accident) to temporarily change the care plan irregularly, the service change does not go smoothly, There is a problem that the self-pay amount is over without obtaining consensus.

When a care manager prepares a care plan for a user and his / her family (changes periodically according to the result of certification), thorough input (maintenance) and motivation of various service providers are not possible. It is sufficient, and there is a possibility that the number of participating enterprises and the range of the area will be limited.

[0016] Further, when the care manager performs risk management care management for the user and his / her family, there is a problem that a service change does not go smoothly in response to an unexpected situation change of the user. Further, troubles such as an excess of the self-paid amount without prior consensus may occur frequently.

Also, the care manager requests the home care staff to provide information at the time of preparing the care plan, provisional reservation,
When requesting service implementation, if you are a different business,
There is a problem that it takes too much time to provide information and provisional reservations. Further, since the service execution request is based on paper, a transcription input is required on the service provider side.

[0018] In addition, when a risk management care manager is implemented from a care manager to a home care staff, a service change is not smoothly performed in response to an unexpected situation change of a user (possibly a home care staff). In addition, there is a risk that the expected service will be canceled and a loss will occur, and that the additional service will not be paid and the loss will occur.

In the case where the care manager sends the service providing slip and the separate vote to the home care staff monthly, the service providing slip from the care manager (and the separate slip) is provided.
There is a problem in that it is troublesome to confirm whether the contents (service time, number of times, addition of various visiting nursing, etc.) of each home care service application from the user (family) match.

In addition, when the home care staff provides information to the care manager to the care manager when preparing a care plan, accepting a provisional reservation, and accepting a service execution request, the care manager's time and effort for preparing a care plan for the provisional reservation are presently present. Since it takes too long, there is a problem of holding the temporary reservation during that time. For example, there is a risk of missing a business opportunity such as receiving another service request.

In addition, when the home care staff requests the care manager to temporarily review the care plan due to the change of the home care staff's unforeseen situation, the home care staff (user in some cases) may be informed of the unforeseen situation change. hand,
There is a possibility that problems such as a problem that the service change does not go smoothly, a problem that the anticipated service is cancelled and suffers a loss, and a problem that the additional service implementation is not paid and suffers a loss are complicated.

Further, when a care plan is created, there is a problem that coordination between different businesses is troublesome for a care manager.

Further, since there is no connection to the data of expense calculation, vacancy information search, reservation, and schedule change, the service change is not smoothly performed in response to an unexpected situation change of the user, and there is no prior consensus. However, there is a problem that troubles such as an excess of self-payment occur frequently.

(Problem of Sharing Care Information) In addition, when the user and family contact the care manager about the change of the user information, it is necessary to inform the concerned person over and over again, which is troublesome. There is an annoying problem.

Also, when a family member knows the state of care from the home nursing staff when it is absent, there is only a contact note (college notebook) at the home of the user and the family. Not. Therefore, there is a problem that detailed service execution information cannot be obtained in a timely manner. In addition, there are also barriers such as the information disclosure system on the service provider side.

Further, when the user and family contact the home nursing staff for the change of the user information, there is a problem that the same must be communicated to the concerned persons many times, which is troublesome and troublesome.

Further, when the care manager maintains user information for the user and his / her family, there is a problem that the service operator staff other than the user has a delay in grasping the obtained information and a problem that it is necessary to make a transcription input. There is.

Further, when the care manager exchanges user information with home care staff, there is a problem in that the service manager staffs other than the user have a delay in grasping the obtained information and a problem that it is necessary to make a transcription input. There is.

When the care manager performs cooperation (information sharing) for home care-related work between different businesses with respect to the system, the service staff who goes in and out of each user usually has two or more different businesses. Most of them belong. Therefore, even when trying to share care records and user information about users in a timely and necessary amount, there is a strong awareness of the barriers of each organization (differences in care policies and leakage of pride and know-how). ) Is so far from collaboration. After all, individual service providers provide services independently, and there is a problem that the efficiency of home care services from the viewpoint of users and the entire community is extremely low.

When the home care staff reports the service implementation status to a family member who was absent, the home of the user and the family has only a contact note (college notebook). Not listed. Therefore, there is a problem that detailed service execution information cannot be obtained in a timely manner. In addition, there are also barriers such as the information disclosure system on the service provider side.

Further, when the home care staff is notified of the user information change from the user and the family, different home care staffs need to ask the user and the family many times the same questions.

Further, when the home care staff exchanges user information with the care manager, there are problems such as a delay in grasping the information obtained only by the care manager and a need to make a transcription input.

When the home nursing staff shares information with other home nursing staff, such as grasping the situation change in advance, etc., the contact note cannot be referred to unless the user and family members go home. Even if there is any change in circumstances (unless there is a telephone call from the elderly, family members, or other home care staff, etc.), it is time to take precautionary measures and adjust contact with other home care staff before visiting beforehand. Lee can not take it. As a result, there is a problem that reputation and complaints are generated from users and families.

Further, when the home care staff browses other home care staff for nursing care records between different businesses, the home health care staff cannot refer to the nursing care records of other business home care staff in a timely manner. Moreover, it is difficult to browse because of the organizational wall. At best, only the contact notes of users and family homes will be the source of information, and detailed information cannot be grasped.

Further, when the home care staff shares information dedicated to the home care staff which cannot be shown to the user and family to other home care staff, even if the home care staff tries to utilize the contact notes of the user and family, There is a problem that users and family members cannot describe information that should be shared only between home care staff members who cannot be shown.

Further, when the home care staff exchanges user information with other home care staff, it is difficult to grasp the information obtained by the service operator staff other than the home care staff, and it is necessary to make a transcription input. There is a problem.

When the home care staff cooperates with the home care related business between different businesses with respect to the system, the service staff who goes in and out of each user usually belongs to two or more different businesses. That is the most. Therefore, even when trying to share care records and user information about users in a timely and necessary amount, there is a strong awareness of the barriers of each organization (differences in care policies and leakage of pride and know-how). ) Is so far from collaboration. After all, individual service providers provide services independently, and there is a problem that the efficiency of home care services from the viewpoint of users and the entire community is extremely low.

(Consultation Response from User Family / Service Staff) In addition, when the user and family provide consultation (inquiries, complaints, etc.) to the care manager regarding the certification of need of nursing care and the care plan, timely and accurately. There is a problem that it is not transmitted to local governments.

Conversely, when the care manager performs a user and family complaint process on the user and family, there is a problem that time is required when the user and family are complained (input must be performed by themselves). is there. On the other hand, if the user does not respond (does not record), there is a problem that it is almost impossible to analyze needs from users.

Further, when the care manager consults the home nursing staff with the home nursing staff and handles complaints, it is difficult to consult the service provider and analyze the complaint contents statistically. There is a problem that it is difficult to grasp the needs of the people.

There is also a problem that the home nursing staff cannot accept the consultation and the complaint as a service provider (home nursing staff) from the care manager in a timely and official manner.

(Normal care record / 24 hour consultation) The user and his / her family
There is a problem that if you want to consult anytime (emergency, unknown, etc.) for 4 hours, you will not actually be able to respond 24 hours. In other words, you can't really respond except for emergency (life or death). Therefore, there is a problem in that daily worries of the entire nursing care and consultation on the nursing care method cannot be accepted in 24 hours.

On the other hand, when the home nursing staff consults the user and family for 24 hours, there is a problem that it is difficult to physically and mentally respond to the situation for 24 hours. Really emergency (life-threatening case)
We don't think it is necessary to deal with other than. In other words, there is a demand that the user and his / her family wish to have their daily worries and consultation on the nursing method during normal business hours (actually, there is no time for busy visiting and attending offices). In addition, the quality and efficiency of responding to users who are not in charge and the users who are not in charge are significantly different, resulting in poor consultation from users and their families and the inability of the system to survive. There's a problem.

Furthermore, if the home nursing office handles the information, the quality and efficiency of the response can be tolerated because the information of the user who is not in charge can be referred to immediately.
There is a problem that mental stress and a high reward for it are required.

On the other hand, in the method of bringing all the users' information to the home of the home nursing staff every day, the latest information such as uneasiness of security of paper materials (anxiety of information leakage), problems such as heavy materials, and medical records of the day ( Update information), it is not realistic. In addition, since only one visiting nursing station, or even better, a system within the same corporation can be realized, the number of users is limited to one hundred or several hundred, and the number of home nursing staff who can participate in the system is ten to several. There is a problem of staying in the order of ten.

(Problem of PR of service performance) There is also a problem that it is difficult for the user and family to select (nominate) the optimal care manager or home nursing staff.

When the care manager advertises to the user and the family as a business manager,
There is a problem that the service performance (evaluation) as a care manager company is not accurately transmitted to the user and the family.

When the care manager selects the most appropriate home care service provider for home care staff, the objective information (service results (evaluation)) of the best home care service provider for the service request is obtained. There is a problem that is difficult.

Also, when a care manager advertises to a local government that it is the most appropriate accredited research organization, it is difficult to convey objective service performance (evaluation) information to the local government as an accredited research organization. There is a problem that there is.

When the home nursing staff advertises to the user and family as a home nursing operator, the problem that the service performance (evaluation) as the home nursing operator is not accurately transmitted to the user and family. There is.

In addition, when the home nursing staff advertises to the care manager as a home nursing care provider, there is a problem that the service results (evaluation) as the home nursing service provider are not accurately transmitted to the care manager.

[0052] There is also a problem that the promotion activity for the home care-TOP to be nominated to the care manager is not enough.

There is also a problem that the promotion activities for the home nursing-TOP to be appointed as a research institution to the local government are not enough. Furthermore, when the local government selects the most appropriate accredited research organization (care manager business) for the care manager, objective information (service performance (evaluation)) of the most appropriate research organization (care manager business) for the accreditation request ) Is difficult to obtain.

(Problems of Care Conference) When a care manager holds a care conference for home nursing staff, there is a problem in that holding the care conference is troublesome. That is, (1) it is difficult to prepare materials for conferences in advance. (2) It is very troublesome to adjust the conference date. (3) It is difficult to grasp the nursing records and the effects of care of all the involved service providers. (4) During the conference, it takes time to inquire only about the basic information of the user, and there is no time to review the core care policy and the like. It also takes a huge amount of time to do it. (5) Since the above-described enormous amount of time is required, there are problems such as the frequency of holding a care conference and the number of cases to be examined are extremely reduced.

Further, when the home nursing staff exchanges user information with other home nursing staff, the grasp of the information obtained by the service operator staff other than the self is delayed (it is necessary to make a transcription input). .

[Problem of Log Analysis / Evaluation] Also, when home nursing-TOP analyzes the satisfaction of users and their families with respect to the users and their families, means for recording the voices of the users and their families (mechanism) ) Is missing. There is a problem that even if voices are collected, there is no analysis method (no time for analysis). At present, the home nursing-TOP has hardly been able to evaluate the performance of each home nursing staff for the home nursing staff and the performance evaluation (reward amount, salary increase, CDP) for the home nursing staff.

Further, when the local government reports the system introduction effect (cost-effectiveness) of the home-based nursing care service of the entire community to the upper level of the local government, there is a problem that the target is enormous and complicated and analysis / evaluation is impossible at all. is there.

(Problems in paperwork) In addition, when the care manager requests the home care staff to provide information for payment management, the service management is delayed due to the delay in counting the service results. There is a problem that the work is hindered due to inconsistencies in service results. In addition, when home care staff provides care managers with information for managing benefits, there is a problem that it is troublesome to report service results every month to care managers, which often differ for each user. .

In addition, when the home care staff performs a legitimate evaluation (objective evaluation) of the business content (including the effect of the service implementation) to the upper part of the home care service provider, almost all of the objective business analysis and evaluation are performed. Because it is difficult to implement, the home care staff cannot present a satisfactory remuneration amount, salary increase amount, CDP or the like. There is a problem that good human resources cannot be obtained and they leave.

The present invention has been made in view of the above circumstances, and an object of the present invention is to provide a community having one server (intranet service), enabling close cooperation between a plurality of business operators, users, and family members. To provide an integrated home care service support system, an integrated home care service business processing method, an integrated care prevention service support system, an integrated care prevention service support method, and a storage medium that can participate.

[0061]

In order to achieve the above object, an integrated home care support system according to the present invention provides a user summary function for collectively referencing user information, care plan information, and care record. And a user information function for managing information that changes over the medium term of the user, a care plan function for creating a care plan, and a care service provider for implementing the user's schedule and the created care plan. A schedule function that refers to the schedule, a risk management function that changes the schedule unexpectedly for the created care plan, a business management function that manages basic information on the receipt and usage fee, a user service evaluation, and system operation A business analysis / evaluation function that performs various analyzes including worker's work time and cost-effectiveness, and between the research organization and the local government on the web Nursing care certification function for exchanging questionnaires, home care service providers and their staff or care managers, and business information functions for referring to information of other service providers, users, families, and nursing care services A request management function that enables input and reference of information including various requests and special instructions for any combination between the staff and the care manager, and activation of business software existing as existing software, It had a function of at least one of other software functions for managing the conversion software for converting the data created by the business software and taking it into the integrated home care service support system or any combination thereof. It is characterized by the following.

Further, the integrated home care support method of the present invention provides a user summary function for collectively referring to user information, care plan information, and nursing care records, and information to be converted in the medium term of the user. A user information function for managing, a care plan function for creating a care plan, a schedule function for referring to a user's schedule and a care service provider's schedule for implementing the created care plan, and a created care Risk management and care management function to change schedule unexpectedly, business processing function to manage basic information of receipt and usage fee, various analysis including user service evaluation, system operator's working time, cost effectiveness Analysis / evaluation function to perform surveys, and certification function for nursing care required to exchange questionnaires between the research organization and local governments on the web , Any combination between home and long-term care service providers, their staff or care managers, and the service information function for referring to information of other service providers, and users and their families, care service staff, and care managers. A request management function that enables input and reference of information including various requests and special instructions,
Activate the commercial software existing as existing software, convert at least the data created by the commercial software, and manage at least the other software functions for managing the conversion software for taking in the integrated home care service support system. A server having one or any combination of the functions provided by a user and a family member, a care manager, a home care service staff, a home care service business manager, a local government employee, a local government care insurance manager via a network. The function is executed from a terminal of a system user including an application agency, a research institution, and a attending physician.

The storage medium of the present invention manages, in a computer, a user summary function for collectively referring to user information, care plan information, and nursing records, and information to be converted in the medium term of the user. User information function, a care plan function for creating a care plan, a schedule function for referring to a user's schedule and a care service provider's schedule for implementing the created care plan, and a created care plan Risk management and care management functions for unexpected schedule changes, business processing functions for managing basic information on receipts and usage fees, and various analyzes including user service evaluation, system operator working time, and cost effectiveness A work analysis / evaluation function to be performed, and a long-term care certification machine that exchanges questionnaires between the research organization and local governments on the web And any combination between a home care service provider, its staff or care manager, and a service information function for referring to information of other service providers, and users and their families, care service staff, and care managers A request management function that enables input and reference of information including various requests and special instructions, activation of business software that exists as existing software, and conversion of data created with the business software Then, a program for realizing a function of at least one of other software functions for managing conversion software to be taken into the integrated home care service support system or an arbitrary combination thereof is stored.

According to the service entry proxy method of the present invention, in the integrated home care service support system according to the first aspect, the user and family request a service from the service provider, and the service provider is authorized to the local government. On behalf of the application, the service provider obtains the user and family ID from the local government, the service provider provides the ID and password to the user and family, and the service provider supports the selection of the care manager. , The service provider assists in the creation of the aplan, the service provider educates the user and his / her family on system operation, and provides the service use applicant with application agency, system ID acquisition, care manager selection, care plan It is characterized by providing support including creation support and system operation education.

[0065] In the integrated home care service support system according to the first aspect of the present invention, the home care service staff requests the service from the service provider, and the service provider provides the service. Decides the 24-hour response rules for home care service staff, the service provider obtains 24-hour duty access to the local government, and the service provider responds to 24-hour emergency consultations from users and their families. , Responding by referring to various information, the service provider carries out various responses including visits to the users and their families, and after the service provider performs the response, the local government expires the 24-hour duty access right And the service provider reports the 24-hour duty response result to the home care service staff, so that the service provider It characterized in that on behalf of 24 hours duty allocated from the system.

Further, in the method for supporting the cooperation of illegal persons according to the present invention, in the integrated home care service support system according to claim 1, the home care service business manager requests the service provider to cooperate. When the service provider conducts business interviews and analyzes, the service provider sets common rules, and the service provider issues a collaborative access right to the home care service business manager and cooperates with different legal persons. In addition, support is provided including integration of recording formats and setting of common rules.

According to a first aspect of the present invention, in the integrated home care service support system, the care manager and the home care service staff request services from the service provider, and provide the service provider with the service. Calls a conference, the service provider analyzes the user's care record, etc., the service provider creates conference materials, and the service provider sends the conference materials to the care manager and home care service staff in advance. Distribute, the service provider organizes a care conference, and the service provider distributes the minutes of the care conference to the care manager and the home care service staff, thereby convening the conference, creating conference materials, and conducting the conference. Fee of advance electronic distribution, and providing the conference, a service such as creating conference minutes in total.

Further, in the risk management care manager acting method according to the present invention, in the integrated home care service support system according to claim 1, the care manager requests a service from the service provider, and the user cares for the service provider. Request the primary change of the plan, the service provider confirms the change request contents to the user, the service provider confirms the availability of the schedule to the home care service staff and makes a temporary reservation, and the service provider Smooth response to unexpected schedule (service) changes by obtaining approval of the modified care plan for the user and the care manager, and making a formal reservation of the changed plan for the home care service staff by the service provider. And support for avoiding cost troubles.

The multimedia recording and editing method according to the present invention, in the integrated home care service support system according to the first aspect, provides a service provider or a research organization,
The care manager and home care service staff record the multimedia related to the care record, the service provider receives the multimedia recorded by the research institution, the care manager or the home care service staff, and the service provider records the multimedia record. Editing, incorporating the multimedia record edited by the service provider into the integrated home care service support system, thereby obtaining a still image,
It is characterized in that multimedia recording of moving images and sounds is edited and imported into the system.

Further, in the care plan / statistics / analysis template and graph providing method of the present invention, in the integrated home care service support system according to claim 1, the service provider has various templates and graphs, and the system user has The desired template or graph is selected, and the service provider charges the selected template or graph and downloads it to the system user, thereby enabling various common use including a weekly care plan, statistical calculation conditions, and various analysis conditions. It is characterized by providing templates and graph formats to system users.

Further, in the multi-dimensional arbitrary statistical analysis proxy method according to the present invention, in the integrated home care service support system according to claim 1, the service provider performs statistical analysis in response to a service request from a system user. Executing, analyzing the factors by the service provider, and reporting the analysis result from the service provider to the system user, whereby the statistical analysis required by the system user using the multidimensional arbitrary statistical function of the integrated home care service support system is performed. And provide a consideration service.

Further, according to a first aspect of the present invention, in the integrated home care service support system according to the first aspect, the service provider responds to a request from a home care service manager. Performs a service evaluation analysis, the service provider takes measures to improve the service performance, and the service provider reports the analysis result to the home care service business manager, whereby the integrated home care service support system It is characterized by performing analysis using the primary judgment conversion service evaluation function and conducting consulting on service performance improvement measures.

In the integrated home care service support system according to the first aspect of the present invention, the service provider responds to a request from the care manager or the home care service staff to evaluate the service. Performing the analysis, the service provider accumulates know-how of problem solving, and the service provider reports the analysis result to the care manager or the home care staff. It is characterized by performing analysis using the function and at the same time consulting for know-how on problem solving.

Further, in the system for analyzing business hours of the system according to the present invention, in the integrated home care service support system according to the first aspect, the service provider responds to a service request from a home care service manager. By performing business hours analysis, the service provider performs measures to improve business efficiency, and the service provider reports the analysis result to the home care service business manager, whereby the business of the integrated home care service support system is performed. It is characterized by performing analysis using the time analysis function and also consulting for work efficiency improvement measures.

Further, in the community cost-effectiveness consulting method according to the present invention, in the integrated home care service support system according to the first aspect, the service provider responds to a request from a local government long-term care insurance manager, and A cost-effectiveness analysis of the integrated home care service support system by performing a cost-effectiveness analysis, in which the service provider implements measures to reduce the cost of nursing care, and the service provider reports the analysis results to the municipal care insurance manager. And provide consulting on profit improvement measures to the community.

According to the service provider management consulting method of the present invention, in the integrated home care service support system according to the first aspect, the service provider manages the service in response to a request from the home care service manager. The integrated home care service support system, by performing an analysis, the service provider taking measures for improving business efficiency based on the business analysis, and the service provider reporting the analysis result to a home care service business manager. It is characterized by conducting cost-effectiveness analysis for corporations and consulting on profit improvement measures.

According to the demand analysis acting method of the present invention, in the integrated home care service support system according to the first aspect, the service provider executes demand analysis in response to a service request from a system user, The service provider extracts the actual / latent needs, and the service provider reports the analysis result to the system user, so that the request management and the multidimensional arbitrary statistical function of the integrated home care service support system are performed. At the same time as extracting actual / latent needs.

Further, according to the system management agency method of the present invention, in the integrated home care service support system according to the first aspect, the service provider responds to the management agency request from the local government care insurance manager, The service provider determines the system operation form and rules, the service provider sets up the system, the service provider educates the system users on the operation and operation of the system, and provides the service. The system performs agency operation of the system, and the service provider reports the regular operation to the local government long-term care insurance manager, thereby acting as an agency of the entire integrated home care service support system.

Further, in the system access status monitoring proxy method according to the present invention, in the integrated home care service support system according to the first aspect, the impersonator is the user ID.
When the service provider detects an abnormality in the access pattern when the information is obtained by operating the system, the service provider detects the impersonation of the impersonator.
A system in which a service provider finds, warns, and captures an impersonator based on information including an IP address, repairs information leakage (falsification), and damages the service provider. By reporting the occurrence and progress of a case to a user, the system monitors in real time the difference from normal access (system operation pattern) for each system user, and finds an impersonator.

Further, in the method for providing an external software interface according to the present invention, in the integrated home care service support system according to the first aspect, the service provider can connect various external software to the integrated home care service support system. Providing the interface, the care manager and home care service staff selecting the desired interface software, and the service provider charging the care manager or home care service staff to download the selected interface software. It is characterized by providing interface software with various external software.

According to the system usage fee collection method of the present invention, in the integrated home care service support system according to claim 1, the system user requests the service provider to register the system user, and the service provider requests the system user to register the system. Various access rights are issued to the user, the system user uses the system based on the access rights, the service provider calculates monthly sales for each user, and the service provider calculates a monthly system usage fee. , The service provider charges the system user a monthly usage fee, thereby collecting the system usage fee in consideration of the sales of each service provider, the number of system users, the number of contract functions, the number of users, and the system access time It is characterized by doing.

Further, in the system usage fee discount service method according to the present invention, in the integrated home care service support system according to claim 1, the system user uses the system, and the service provider performs the primary judgment conversion totalization and analysis. The service provider aggregates and analyzes the number of problem solutions, the service provider aggregates and analyzes the number of requests sent, aggregates and analyzes the contribution amount of the service provider care plan, and uses the service provider Service provider discounts monthly usage fees to system users,
Thus, the system usage fee is discounted in consideration of the primary judgment conversion value improvement degree of each service provider, the number of problem solutions, the number of useful requests transmitted, and the care plan contribution amount.

Further, according to the present invention, there is provided a home-based individual care service creation system according to claim 1, wherein the home care service business manager requests the service provider to create a home page in the integrated home care service support system. The service provider plans the website, the service provider analyzes and summarizes the service results, the service provider creates a homepage (website), and the system user browses the website. It is characterized in that it performs a homepage creation agency and a web site management agency that perform basic information PR and service performance PR of each service provider.

Further, in the method of supporting know-how sharing between servers nationwide according to the present invention, in the integrated home care service support system according to the first aspect, the local government long-term care insurance manager requests the service provider for sharing support and provides the service. The service provider analyzes the subject of common know-how, the service provider develops an interface between servers, the service provider performs an operation test, and the service provider starts a shared service. It is characterized by providing support for sharing know-how and the same template among community servers nationwide.

Further, the integrated care preventive service support system of the present invention provides an application agency search function for the care preventive certification applicant to select an application agency by (a person planning to use the care preventive service); Service manager search function for the care prevention service user to select a care prevention manager after certification, and use to display information for reference to the 24-hour duty such as care prevention manager when any user receives a contact Summary function, basic information of nursing care prevention service users, past illness and current medical history, ADL & IA
User information management function that manages various information including DL, work-related information, family-related information, related staff information, care prevention service provider information, and weekly / monthly / yearly regular care prevention plan and irregular care prevention plan A service plan management function that has a provisional reservation function, a main reservation function, and a care prevention plan external software interface function, and a schedule management function to refer to the care prevention service user schedule and the care prevention service staff schedule. , Service plan risk management function for unexpected service schedule change, and service for integrated record between different corporations such as care prevention service record including actual details, mental and physical information, service content, and problem-specific records Record management function, nursing care prevention reward and nursing care Business processing information management function to manage basic information of prevention service fee, multi-dimensional arbitrary statistical function to perform statistical analysis on arbitrary data in integrated care prevention server database, and primary judgment conversion of care prevention Service evaluation analysis function by temporary judgment conversion to analyze the relationship between the value and the contents of the preventive care preventive service for a predetermined period, and the preventive care preventive service between the occurrence date and the resolution date of the problem of the care preventive service user A service evaluation analysis function for each problem to analyze the contents and its implementation effect, a system operation time analysis function for analyzing operation time for each unit of community, corporation, office, and user from the access log, a community, Cost-effectiveness analysis function to analyze cost-effectiveness in each unit of corporation, office, and staff, and request and conduct preventive certification survey of care prevention certification This book includes a certification support function for recording and receiving, a company basic information PR function that allows you to refer to the homepage of each corporation, and an improvement effect for each company (care prevention certification) prevention primary judgment. Business service performance PR function to refer to the business analysis evaluation result by using the system, business internal management function to perform staff information, staff schedule, staff compensation, business analysis, and transmission / reception between system users arbitrarily , Request management function to send, receive and analyze various requests for system functions and system operation, ID and password, users, care prevention managers, users, care prevention plan contract service staff, 24 hour access rights A service user / staff access right control function that performs automatic or manual settings, and a system Service user information genre access right control function to set system menu, user information detailed classification, corporate unit parameter setting, list screen default display and normal access pattern for each system user are monitored in real time , A system access status automatic monitoring function to detect spoofing risks, and other software management functions to start interface software with various external software including care prevention plan, care prevention reward claim, and business management software. Features.

Further, the integrated care preventive service support method of the present invention provides an application agent search function for allowing a care preventive applicant to select an application agent for a care preventive service applicant, and a care prevention service. Service manager search function for the care prevention service user to select a care prevention manager after certification, and use to display information for 24 hour duty such as care prevention manager etc. to be referred when contacted by any user Summary function, basic information of nursing care prevention service users, past illness and current medical history, ADL & IAD
L, work-related information, family-related information, related staff information,
User information management function to manage various information including information of care prevention service providers, weekly / monthly / yearly regular care prevention plan and irregular care prevention plan, and provisional reservation function, book reservation function and nursing care Prevention plan Service plan management function with external software interface function, schedule management function for referring to care prevention service user schedule and care prevention service staff schedule, and service plan risk management for unexpected service schedule change Function, service record management function to perform integrated records between different corporations, such as record of care prevention service including record of details, mental and physical information, contents of service performed, and record for each problem, and use of care prevention reward reception and care prevention service Paperwork for managing basic information on fees Information management function, multi-dimensional arbitrary statistical function for statistical analysis of arbitrary data in the integrated care prevention server database, and the relationship between the primary judgment conversion value of care prevention and the content of care prevention service implemented for a predetermined period Service evaluation analysis function by temporary judgment conversion to analyze the care, and service by problem to analyze the content of care prevention service to be implemented and the effect of the care prevention service user between the date of occurrence and resolution of the problem Evaluation and analysis function, system operation time analysis function to analyze operation time for each unit of community, corporation, office and user from access log, and cost effectiveness for each unit of community, corporation, office and staff A cost-effectiveness analysis function to analyze, a certification support function for requesting, conducting, recording, and receiving preventive certification surveys for care prevention certification, and each corporation And businesses basic information PR function that allows you to see the home page,
Business service performance PR function to refer to the business analysis and evaluation results by using this system, including the effect of improving the primary judgment of prevention (care prevention certification) prevention by company, and staff information,
An operator's internal management function to perform staff schedule, staff compensation, and business analysis, and a request management function to transmit and receive and analyze various requests for system functions and system operations, and to send and receive requests between system users. And password, user, care prevention manager, user, care prevention plan contract service staff, service user / staff access right control function for automatic or manual setting of 24-hour duty access right, system menu, user Service user information genre access right control function for setting detailed information classification, corporate unit parameter setting, list screen default display, and real-time monitoring of differences between normal access patterns for each system user and discovering spoofing risks System access status The server provides at least one of the following functions: an active monitoring function, a care prevention plan, a care prevention reward claim, and interface software with various external software, including business management software. Users and families, care managers, home care service staff, home care service business managers,
Local government staff, local government long-term care insurance manager, application agency,
The above function is executed from a terminal of a system user including a research institution and a attending physician.

Further, the recording medium of the present invention provides a computer with a function to search for an application agency business in which a care prevention certification applicant (a person who intends to use the care prevention service) selects an application agency business, and Service manager search function for a care prevention service user to select a care prevention manager, and a user summary that displays information for a 24-hour duty such as a care prevention manager to refer to when contacted by any user Function and user information management function that manages various information including basic information of care preventive service users, past and current medical histories, ADL & IADL, work related information, family related information, related staff information, and information of care preventive service providers. Manages weekly / monthly / annual regular care preventive plans and irregular care preventive plans as well as provisional reservation function and permanent reservation Noh and care prevention plan Service plan management function with external software interface function, schedule management function to refer to care prevention service user schedule and care prevention service staff schedule, and service for unexpected service schedule change Plan risk management function, service record management function to perform integrated records between different corporations such as care preventive service records including details of results, mental and physical information, contents of implemented services, and records for each problem, and care preventive compensation claim and nursing care Administrative information management function for managing basic information on preventive service usage fee, multi-dimensional arbitrary statistical function for performing statistical analysis on arbitrary data in the integrated care prevention server database, and primary judgment conversion for care prevention Nursing care preventive service contents for a given period and value A service evaluation analysis function for temporary judgment conversion to analyze the relationship of the service, and a problem for analyzing the contents of the care prevention service and the effect of the care prevention service user between the occurrence date and the resolution date of the problem of the care prevention service user Point-by-point service evaluation analysis function, system operation time analysis function to analyze operation time for each unit of community, corporation, office, and user from access log, and cost for each unit of community, corporation, office, staff A cost-effectiveness analysis function to analyze the effect, a certification support function to request, conduct, record, and receive preventive certification surveys for nursing care prevention certification, and a company that allows you to refer to the website of each corporation Including basic information PR function and improvement effect of primary judgment for prevention (care prevention certification) prevention by company,
Business service performance PR function to refer to the business analysis evaluation results by using this system, business internal management function to perform staff information, staff schedule, staff compensation, business analysis, and transmission and communication between system users Request management function to send, receive and analyze various requests for reception, system function and system operation, ID and password, user, care prevention manager, user, care prevention plan contract service staff,
Service user / staff access right control function to set automatic or manual access right for 24 hours, and service user to set system menu, detailed classification of user information, corporate parameter setting, list screen default display Information genre access right control function and system access status automatic monitoring function that monitors the difference between the normal access pattern of each system user in real time and discovers spoofing risk, care prevention plan, care prevention reward claim, business operator A program for causing a computer to realize at least one of other software management functions for starting interface software with various external software including management software or an arbitrary combination thereof is stored.

Further, according to the service entry proxy method of the present invention, in the integrated type care prevention service support system according to claim 166, the care prevention service user requests the service provider for the service, and the service provider is a local government. , The service provider obtains the ID for the care prevention service user from the local government, the service provider provides the ID and password to the care prevention service user, and the service provider is the care prevention manager. Support for the selection of a care prevention plan, the service provider supports the preparation of a care prevention plan, the service provider educates the system operation for care prevention service users, and the care prevention certification for those who wish to use the care prevention service Application procurement, system ID acquisition, care prevention manager selection, care prevention plan creation support, system And performing a support including an operation education.

Further, according to the present invention, in the integrated type preventive care prevention service support system according to claim 166, the care prevention service staff requests the service provider for the service, The 24-hour care rule is determined for the care prevention service staff, the service provider obtains the 24-hour duty access right to the local government, and the service provider responds to the 24-hour emergency consultation from the care prevention service user. The service provider conducts various measures including visits to the long-term care preventive service users by referring to various information, and after the above measures are taken, the local government expires the 24-hour duty access right, Report the on-duty response results to the preventive service staff, so that the service provider can be notified from the system side Characterized in that acting on behalf of the 24-hour duty devoted.

Also, the method of supporting illegal human cooperation of the present invention is as follows.
167. The integrated care preventive care service support system according to claim 166, wherein the care preventive service business manager requests the service provider to cooperate, the service provider conducts business hearing and analysis, and the service provider performs common rules. The service provider issues a collaborative access right to the care prevention service business manager and provides support including integration of recording formats and setting of common rules when cooperating with different legal persons. It is characterized by.

In the integrated care prevention service support system according to claim 166, the care prevention manager and the care prevention service staff request a service from a service provider. The service provider calls the conference, the service provider analyzes the user's care record, etc., the service provider creates conference materials, and the service provider gives the care prevention manager and the care prevention service staff the conference materials. In advance, the service provider holds a care prevention conference, and the service provider distributes the minutes of the care prevention conference to the care prevention manager and the care prevention service staff. , Canfare Creation of the scan documents, and providing advance electronic distribution of conference materials, the conference, a service such as creating conference minutes in total.

Further, in the risk management and care management agent substitution method according to the present invention, in the integrated type care prevention service support system according to claim 166, the care prevention manager requests the service provider for the service, and the care prevention service user is Request the primary change of the care prevention plan from the service provider, the service provider checks the change request contents with the care prevention user, and the service provider checks the care prevention service staff to confirm that the schedule is empty and temporarily By making a reservation, the service provider approves the modified care prevention plan for the care prevention service user and the care prevention manager, and the service provider makes a full reservation of the changed plan for the care prevention service staff. , Smooth response to unexpected schedule (service) changes and cost trouble Characterized in that it supports the generation avoidance.

The multimedia recording and editing method according to the present invention is characterized in that, in the integrated type care prevention service support system according to claim 166, the service provider or the research organization, the care prevention manager, and the care prevention service staff make the care prevention record. Recording multimedia related to the service provider, the service provider receives the multimedia recorded by the research organization, the care prevention manager or the care prevention service staff, the service provider edits the multimedia record, and the service provider edits the multimedia. Incorporating multimedia recording into the integrated care prevention service support system,
Thus, multimedia recording of still images, moving images, and sounds is edited and imported into the system.

Further, in the care plan / statistics / analysis template and graph providing method of the present invention, in the integrated support system for preventive care for nursing care service according to claim 166, the service provider has various templates and graphs, Selects the desired template or graph, and the service provider charges the selected template or graph and downloads it to the system user, so that various common conditions including weekly care plans, statistical calculation conditions, and various analysis conditions can be used. It provides a system template with a simple template and a graph format.

Further, in the multidimensional arbitrary statistical analysis acting method according to the present invention, in the integrated support system for prevention of nursing care service according to claim 166, the service provider responds to a service request from a system user and performs statistical analysis. , The service provider analyzes the factors, and the service provider reports the analysis result to the system user, whereby the statistics required by the system user using the multidimensional arbitrary statistical function of the integrated care preventive service support system It is characterized by performing analysis and providing the consideration service.

Also, according to the present invention, in the integrated type preventive care service support system, a service is provided in response to a request from a care preventive service business manager. The integrated care prevention service support system, by the service provider performing a service evaluation analysis, the service provider performing a measure for improving the service performance, and the service provider reporting the analysis result to the care prevention service business manager. It is characterized by performing analysis using the primary judgment conversion service evaluation function and conducting consulting on service performance improvement measures.

Further, according to the present invention, in the integrated type preventive care service support system, in response to a request from a care preventive manager or a care preventive service staff, The integrated care prevention service by the service provider performing a service evaluation analysis, the service provider accumulating know-how on problem solving, and the service provider reporting the analysis result to the care prevention manager or the care prevention service staff. Analysis is performed using the problem-based service evaluation function of the support system, and at the same time, consulting for know-how on problem solving is performed.

The system business time analysis proxy method according to the present invention is characterized in that, in the integrated type care prevention service support system according to claim 166, the service provider responds to a service request from a care prevention service business manager. Performs business hours analysis, the service provider takes measures to improve business efficiency, and the service provider reports the analysis result to the care prevention service business manager, whereby the integrated care prevention service support system It is characterized by performing analysis using the business time analysis function and also consulting on business efficiency improvement measures.

The community cost-effectiveness consulting method according to the present invention is characterized in that the service provider responds to a request from a local government long-term care insurance manager, and A cost-effectiveness analysis of the integrated long-term care prevention service support system by performing a cost-effectiveness analysis, the service provider taking measures to reduce care costs, and the service provider reporting the analysis results to the local government long-term care insurance manager And provide consulting on profit improvement measures to the community.

The service provider management consulting method according to the present invention is characterized in that, in the integrated care prevention service support system according to claim 166, the service provider responds to a request from the care prevention service manager. The management analysis is performed, the service provider implements measures for improving business efficiency based on the management analysis, and the service provider reports the analysis result to a home care service business manager, whereby the integrated care prevention service support is provided. It is characterized by conducting cost-effectiveness analysis of the system to corporations and consulting on profit improvement measures.

Further, according to the demand analysis acting method of the present invention, in the integrated support system for preventive care for long-term care service according to claim 166, the service provider executes demand analysis in response to a service request from a system user. The service provider extracts the actual / latent needs, and the service provider reports the analysis result to the system user, so that the request can be made using the request management and the multidimensional arbitrary statistical function of the integrated care preventive service support system. It is characterized in that actual / latent needs are extracted simultaneously with analysis.

Further, in the system management agent service method according to the present invention, in the integrated type nursing care prevention service support system according to claim 166, the service provider responds to the management agency request from the local government long-term care insurance manager, and Hearing and analysis of business, service provider decides system operation form and rules, service provider sets up system, service provider educates system users on system operation and operation, service It is characterized in that the provider implements the operation of the system, and the service provider reports the regular operation to the local government long-term care insurance manager, thereby operating the entire integrated care prevention service support system.

Further, according to the system access status monitoring method of the present invention, in the integrated type care prevention service support system according to claim 166, the impersonator is the user.
When the ID and password are obtained and the information is obtained by operating the system, the service provider detects an abnormality in the access pattern, and the service provider tracks the information based on the information including the IP address of the impersonator. The service provider discovers, warns, and captures the impersonator, the service provider repairs information leakage (falsification), and the service provider reports the occurrence and progress of the incident to the affected system user. In this manner, a difference from a normal access (system operation pattern) for each system user is monitored in real time, and an impersonator is found.

In the method for providing an external software interface according to the present invention, in the integrated support system for prevention of nursing care service according to claim 166, the service provider can use various external software and the integrated support system for preventive care service. The care manager and the care prevention service staff select the desired interface software, the service provider charges the care prevention manager or the care prevention service staff, and downloads the selected interface software. Thus, interface software for various external software is provided.

In the method for collecting a system usage fee according to the present invention, the system user requests the service provider to register the system user in the integrated care prevention service support system. Various access rights are issued to the system user, the system user uses the system based on the access right, the service provider calculates monthly sales by user, and the service provider calculates a monthly system usage fee The service provider charges the system user a monthly usage fee, thereby collecting the system usage fee in consideration of the sales of each service provider, the number of system users, the number of contract functions, the number of users, and system access time It is characterized by doing.

Further, in the system usage fee discount service method according to the present invention, in the integrated support system for prevention of nursing care service according to claim 166, the system user uses the system and the service provider performs the primary judgment conversion totaling and analysis. The service provider performs the aggregation and analysis of the number of problem solving, the service provider performs the aggregation and analysis of the number of request transmissions, and the service provider performs the aggregation and analysis of the care prevention plan contribution amount, and provides the service. The service provider calculates the discount amount of the usage fee, and the service provider discounts the monthly usage fee to the system user, so that the primary judgment conversion value improvement degree of each service provider, the number of problem solving, and useful request transmission It is characterized in that the system usage fee is discounted in consideration of the number and the care prevention plan contribution amount.

Further, according to the present invention, the manager of the preventive care service business requests the service provider to create a home page in the integrated support system for preventive care for nursing care service. , The service provider plans the website, the service provider analyzes and summarizes the service results, and the service provider
, And a system user browses the web site, thereby performing a homepage creation agency and a web site management agency for performing basic information PR and service performance PR of each service provider.

[0108] Further, in the method of supporting know-how sharing between nationwide servers according to the present invention, in the integrated support system for preventive care for long-term care service according to claim 166, the local government long-term care insurance manager requests the service provider to provide sharing support. The provider analyzes the subject of common know-how, the service provider develops an interface between servers, the service provider performs an operation test, and the service provider starts a shared service. It is characterized by providing support for sharing common know-how, the same template, and the like among community servers nationwide.

According to the present invention, the terminals of the user and family, the care manager, the attending physician, the nursing care service staff, the nursing care service provider, and the municipal care insurance staff are mutually connected via a network such as an intra network or the Internet. Connected, apply for nursing care need, require nursing care certification survey, create opinion statement, create care plan, consult anytime for 24 hours, notify user information change, risk management care mana For various services such as management, monthly processing, business analysis / evaluation, and nursing care record creation, the home care service business can be performed in cooperation with one another while sharing information.

In order to support these tasks, the present invention provides a user summary function for collectively referring to user information, care plan information, and nursing records, and a user address, a sick state, and a family member. A user information function that manages user information including the information of a user, and a care plan function that manages a basic template including a weekly care plan and refers to the appointment of the nursing care service provider and makes a reservation. And a schedule function for referring to a care service provider and a care service staff who perform services for the care plan created by the care plan function, and a care plan created by the care plan function, A risk management care manager function to fine-tune individual dates, and nursing care service staff and Long-term care record function for manager or user and family to record each time, receipt management including management of benefits of care service staff, care manager's receipt management, management of usage fee paid by user and family Administrative functions to perform the service, user service evaluation analysis, system operator work time analysis,
Business analysis / evaluation function to perform various analyzes including cost-benefit analysis, business analysis, statistics of fixed-point data in any combination, analysis of statistics history, future forecast analysis And a certification request function including a survey request between a survey organization and a local government on the network, input of a survey request, and transfer of data of a survey result, and a care service provider, a care service staff, and a care service using the system. Business information function for referring to information of managers and other service providers, and information including various requests and special instructions for any combination between users and families, care service staff, and care managers Request management function that allows input and reference of information, and master management and management of users and families, care service staff, and care managers Management of various options included in records and care plans, control of access rights, maintenance management functions including parameter setting functions, activation of existing business software as existing software, created with the business software It has other software functions for managing software for converting data and taking it into the integrated home care support system.

The sharing of such information is performed in units of communities or in units of a plurality of business operators.

Further, there is provided an interface means for connecting the integrated home care support system of the present invention and an existing system between different organizations via a network.

[0113]

BEST MODE FOR CARRYING OUT THE INVENTION [Overall Overview of Integrated Home Care Service Support System] FIG. The applicant may apply directly to the municipality for certification for long-term care, or may request an application agency to apply. The application agency business acts on behalf of the application and sends the input application information to the local government. At this time, the local government accepts the application and incorporates the data into the integrated home care service support system. As a form to capture,
It may be sent via a network or via media.

At the same time, the data is transmitted via a network or a media to a support system for supporting certification for the need for long-term care (for details of the support system for requiring long-term care, the same applicant filed on April 19, 2000, Japanese Patent Application No. 2000-118568).
No.). The certification system for long-term care needs accepts the application, makes a decision of the surveying organization and the attending physician, and requests a survey and a written opinion. At that time, the data is transferred to the integrated home care service support system via the network and the media. Specifically, the investigator and the attending physician each take in the data, and conduct a certification survey and a written opinion, respectively. Then, the certification survey data and the opinion paper creation data are transferred to the certification system for supporting certification for long-term care via a network or media. The municipality captures these data at the stage of obtaining the questionnaire and at the stage of obtaining the written opinion. In addition, registration with the jury will be made, materials for the jury will be prepared and distributed to the judges in advance, and a second judgment will be made at the judging hall. Then, the local government transfers the secondary determination result to the integrated home care support system via a network or media. The municipality
The result data is captured by the integrated home care service support system, and a notice and ID (Identification Data) are issued to the applicant (= user). This ID is for the user (= applicant) to log in to the integrated home care service support system. The user accesses the home care service homepage and searches for a care manager. When the care manager is selected by the user, the selected care manager reports the nomination to the local government. Then, the municipality issues access rights between the user and the care manager. This allows the user and the care manager to enter the integrated home care service support system.

Next, regarding the home care service flow,
This will be described with reference to FIG. In the figure, "CL &FA"
Is the user and family, "CM" is the care manager,
“HC” refers to home care service staff as “HC-TO
“P” is home care service manager, “SGB” is local government staff, “SGB-TOP” is local government manager,
“AP (Applicant Proxy)” refers to the application agency,
F (Investigation Facility) is a certified investigator, "M
"D" represents a medical doctor, medical institution, attending physician, etc., respectively.

The certification for nursing care is required by the local government, application agency,
Authorized investigators and attending physicians are involved, and create and manage accreditation surveys, written opinions, and examination results. When the care manager is determined, the user information includes “basic information”, “insurance information”, “medical condition / history”, “emergency response”, “ADL / I”
First, information such as "ADL" and "family and others" is input.
These inputs are made by the care manager and the user and family, but are later edited and referenced by home care service staff who have access to the user. Next, a care manager creates a care plan. Care plans include
It has the functions of provisional reservation / main reservation of care plan, assessment, problem area, action plan, and estimate slip. However, between the user and multiple service staffs belonging to different companies / corporations belonging to the care plan, The access right of the user is activated. After this, a concrete schedule is set. Care managers, home care service staff, and users and their families are
Information such as a weekly schedule, a monthly schedule, and service results can be referred to. As a result, the actual service starts, and a daily care record is generated accordingly. This means that the home care service staff, the user and the family mainly transmit information and write the care record. In particular,
Details of performance, mental and physical information, details of nursing care, records for each problem, usage fees, reports, etc. are recorded. The results are then processed monthly by the home care service staff in the form of receipt payment management and usage management.

On the other hand, the risk manager is a care plan management only for the care manager, and is a case where the care plan is temporarily changed. In particular, when a schedule adjustment occurs due to a primary situation change of the user and the staff, particularly, each of them is individually managed. This is a function to smoothly change the primary care plan in order to avoid such a problem because the usage fee of the service is too large or the expected service is lost or causes a financial trouble. At this time, naturally, the user access right is issued to the service staff belonging to the business or corporation newly formed in the care plan. However, at the same time, if there is a company that has deviated from the care plan at that time, the access right will be revoked. However, since the service is changed only in a certain temporary place, it is unlikely that the staff involved originally could not be seen.

[0118] The user summary is a job that is performed by a home care service staff who is on a 24-hour rotation. This is a function for viewing information. The dotted line in the figure indicates that user information, a care plan, a care record, and the like are referred to.
As a result, services such as re-creating the care plan and going to the user without the nurse in charge are performed. You can also access detailed information from here.

The company information includes information that the company wants to publicize outside, basic PR information of the company roughly, information for PR of service effects including the degree of recovery, etc., and individual information that the user has. This is a function that manages the schedule of the whole and the schedule of the outside, the schedule of the inside and the schedule of the inside that are adjusted by the care manager with the free time of the user, and the compensation of the staff.

The business analysis / evaluation, which is viewed by the person in charge of home care business or the person in charge of local government, consists of multidimensional statistics, service evaluation analysis, system user operation time analysis, cost-effectiveness analysis (management analysis), etc. Have been.

The request management is a function for transmitting and receiving a request for a person, a request for an organization, a request for a community, and a request for a system. The maintenance management is basically accessed by the person who manages this system mainly by local government staff. ID management of system users, access right management (user / care manager access right, user / care service staff access right) , User information access right), automatic monitoring of system access status, parameter setting, default list display management, master management, business / log information management, automatic access status monitoring, and the like. Various access rights are updated in conjunction with the care plan.

FIG. 3 shows a screen example of a home care service homepage. In the figure, when an application button 701 is pressed, an application agent can be searched. The care manager search button 703 is a function of searching for a care manager after the certification of need for nursing care is made and the ID of the integrated home care service support system of the present invention is activated. When the system start button 705 is selected, the present system is started. In the homepage shown in FIG.
When 01 is selected, the screen shown in FIG. 4 is displayed. This screen is a screen for inputting one's basic information at the same time as selecting an application agent. Enter the name, address, telephone, fax, and e-mail as the basic information of the applicant. When a search button 707 is pressed, a list of application agency companies is displayed as shown in FIG. These businesses are businesses registered on the home page of this system. By pointing the cursor to an arbitrary business operator, the user switches and displays the photograph or the like of the selected business operator, and displays the address, contact information, URL, etc. of the business operator. In this case, when the displayed URL is designated, a link is provided to a homepage operated by each business operator.

FIG. 6 shows an example of a screen in a case where a user given an ID for accessing the integrated home care service system searches for a care manager after certification of need for nursing care is completed. When the care manager search button 703 is selected, an input screen for care manager search pops up as shown in FIG. As shown in the figure, a field for inputting a user name and a field for inputting a password given by the local government are displayed. When the user inputs a user name and a password and selects the login button 709, a care manager list screen is displayed as shown in FIG. A picture of the business to which the care manager belongs is displayed, and the address, contact information, and URL are displayed.
Are displayed.

FIG. 9 is an example of a screen for activating the integrated home care service support system after the care manager is determined, the password and ID of the care manager are determined. When the system start button 705 is selected on this screen, a field for inputting a user name of the user and a field for inputting a password are displayed as shown in FIG. When the user inputs a user name and a password and selects the login button 709, a main menu screen of the integrated home care service support system is displayed as shown in FIG.

FIGS. 12 to 26 show the user summary button 7, the user information button 9, the care plan button 11, the schedule button 13, the risk management care management button 15, the care record button 17, Business processing button 19, business analysis / evaluation button 21, nursing care certification button 23, company information button 25,
It is a figure which shows the transition of the screen displayed when each of the demand management button 27, the maintenance management button 29, and the other soft button 31 is selected.

In these screen transition diagrams, all screen transitions are indicated by solid lines, screen movements on the tab screen are indicated by dotted lines, and pop-up screens are opened and closed by double broken lines to return.

FIG. 12 is a screen transition diagram of the user summary. As shown in the figure, the user summary includes a search condition input pop-up screen, a search result display screen, a user summary screen, a user information detail screen, a week care plan screen, a care record list screen, and the like.

FIG. 13 is a screen transition diagram of user information. As shown in the figure, user information includes a user information list screen, a user information detail screen, and user information ADL / IA.
It comprises a DL screen, a search condition input screen, an automatic calculation setting screen, an automatic calculation result screen, and the like.

FIG. 14 is a care plan transition screen view. As shown in the figure, the care plan is a care plan list screen,
It is composed of a week care plan screen, a time input pop-up screen, a business selection pop-up screen, an irregular care plan tab screen, a calendar pop-up screen, a business selection pop-up screen, and the like.

FIG. 15 is a transition diagram of the schedule screen.
As shown in the figure, the schedule includes a schedule list user tab screen, a schedule day tab screen, a schedule week tab screen, a schedule month tab screen, a schedule list staff tab screen, a detail pop-up screen, and the like.

FIG. 16 is a transition diagram of the risk management / care management screen. As shown in the figure, the risk manager / care manager includes a risk manager / care manager list screen, a tab screen for each schedule day, a schedule week tab screen, a schedule month tab screen, a detailed popup screen, and the like.

FIGS. 17 and 18 are transition diagrams of the care record screen. For nursing care records, there is a list screen of users / recorders. On this screen, the screen groups for editing by selecting the New / Modify button are shown on the left, and for reference only, the middle screen group Then, in the case of history reference, transition is made as in the screen group on the right. As shown in the figure, the configuration is such that a transition can be made between a reference screen group and a history reference screen group through a pop-up display screen.

FIG. 19 is a transition diagram of the work processing screen. As shown in the figure, the business processing includes a list screen, a business processing detail screen, a range designation pop-up screen, and the like.

FIG. 20 and FIG. 21 are transition diagrams of the business analysis / evaluation screen. The business analysis / evaluation has a screen transition to a multidimensional statistical condition setting screen, service evaluation analysis condition setting screen, area selection pop-up display screen, user work analysis condition setting screen, and cost-effectiveness analysis condition setting screen. There is a screen for determining the target range, and a screen for calculating the result and displaying a list of analysis results. Then, there is a screen for setting what kind of graph to display the analysis result. There are also a setting save screen and a data reading screen.

FIG. 22 is a screen transition diagram of the certification for requiring long-term care. In the certification survey screen, the opinion sheet, the screen for actually taking in, writing, and referring to the questionnaire, and the opinion sheet are referenced. It is composed of a screen, a screen for referring to the secondary determination result, and the like. These screens are displayed on the integrated home care service support system side when the server of the certification system for requiring long-term care and the server of the home care service support system of the present invention exchange data via a network or via a CSV file. Shows the screen related to certification for long-term care.

FIG. 23 is a screen transition diagram of the company information.
Menu screen, operator list screen, homepage screen of each operator, service result display screen, detail screen for each operator, operator list screen, operator management menu screen, user information screen, staff list screen, staff detail screen, It is composed of a staff individual schedule screen, an entire business schedule screen, a care plan adjustment screen, a staff dispatch screen, and the like.

FIG. 24 is a screen transition diagram for request management.
It is composed of a request list screen, a transmission information input screen, a detailed information reference screen, and the like.

FIG. 25 shows a transition diagram of the maintenance management screen.
User ID password management screen, user / care manager access right management screen, user / staff access right management screen, user function access right management screen, parameter setting screen, list screen default display management screen, master management screen, business / It is composed of a log information management screen, an access status automatic monitoring screen, an access status reference screen, a history reference screen, and the like.

FIG. 26 is a screen transition diagram of the other software. From the external software list screen for loading data from external software into the system or calling data conversion software when outputting data from the system to external software. Be composed.

FIG. 27 shows a transition button relation diagram. As shown in the figure, these are displayed in the lower part of each screen of user summary, user information, care plan, schedule, risk management Are provided, and by selecting these buttons, a transition from one screen to another screen can be made. There are buttons similar to these buttons on the main menu screen, but the hierarchy differs when the button on the main menu screen is selected and when the similar button provided at the bottom of each screen is selected. For example, when returning to the main menu from the user summary and selecting the schedule button, a schedule list is displayed. When the schedule button provided at the bottom of the user summary screen is selected, the schedule of the user is displayed. Is displayed.
That is, when each button provided at the lower part of the screen is selected, transition is made between the screens at the level of the logged-in person.

More specifically, for example, a user service
Mary is selected and the user information and care
Run and nursing record are visible. At that time, the user information
If you select the thin button, the basic information of the user information
The tab screen is displayed. This is more than a certain user
Therefore, the tab screen of the user is displayed. Next,
Select the care plan button from the screen of
The current effective weekly care plan is displayed. Further
If you select the schedule button on it,
Daily schedule for the day that matches the system date for the current day
Screen is displayed. In addition, risk management
Is selected, the screen is basically the same as the schedule.
Screen with buttons for specifying temporary reservations and final reservations
Is displayed. Select the care record button in that state
And nursing records have many histories for each user
Therefore, we cannot go to a certain nursing record. others
To enter a list of care records for a specific user
And then from there to the lower level.
Next, if you select the paperwork button in that state,
The month that includes the system date of the
Because the process is not over, the month
The personal management screen for the scept and usage fee is displayed. Further
If you select the button for certification for long-term care,
Basically, the latest certification survey or statement of opinion is required for nursing care
From this system, this integrated home care service support system
If you have received it, the current one is displayed
However, they do not require certification for long-term care, but just provide services
In the case of mid-term, survey on the status of the most recent certification
The screen is displayed. In that state, the business analysis and evaluation buttons
If you select a button, you can see it from the personal perspective of the user
Since there is only service evaluation analysis,
The user in the price analysis is specified. Which corporation at that time
Service by default means that
It is a corporation of all relationships connected by the user's care plan
Enter the screen that is not specified by
A tab screen for primary judgment of service evaluation is displayed. Further
If you select the company information button in that state,
Have valid access rights in their current care plan
Is displayed. Finally, the request management button
If you select the option, the user will send it as a request in the past.
Alternatively, a list of histories received in the past is displayed.

Hereinafter, embodiments of the present invention will be described in detail.

(Overall System) FIG. 1 is a configuration diagram showing the entire integrated home care support system of the present invention. As shown in the figure, a plurality of service users, family members, and terminals of a plurality of corporations are connected to an integrated home care server installed in a local government via a network. Each of the corporations is configured such that terminals of a plurality of care service providers can be connected to each other via a network. Also,
Although not shown, each terminal of the doctor, the care manager or the care service staff is also configured to be mutually connectable via a network.

(Main Menu Screen) On the homepage screen of the integrated home care service support system of the present invention shown in FIG. 10, the system start button 705 is selected, a login input screen is displayed in a pop-up, and the user name and password are entered. When the user inputs and selects the login button 709, a main menu screen of the integrated home care service support system shown in FIG. 11 is displayed. As shown in the figure, the main menu screen displays “User Summary”.
Button 7, "User Information" button 9, "Care Plan" button 11, "Schedule" button 13, "Risk Management Care Manager" button 15, "Nursing Care Record" button 17, "Office Work" button 19, "Business Analysis / Evaluation" Button 21,
"Authorization for long-term care" button 23, "Business information" button 2
5. “Request management” button 27, “Maintenance management” button 2
9, “Other software” button 31 and “System end” button 33 are provided.

The "user summary" button 7 is assigned a function for referring to the user information, the care plan information, and the nursing record all together. The “user information” button 9 is assigned a function for managing information that changes in the medium term, such as information on the user's address, illness, and family.

The “care plan” button 11 is assigned a function for managing basic templates such as a weekly care plan and actually referring to the schedule of the business or making a reservation.

[0147] The "schedule" button 13 is assigned a function for referring to which staff of which business operator will perform the service as a result of creating the care plan. The care plan is a one-weekly or irregular model created and developed on a date.

The “risk management / care management” button 15 is assigned a function of finely adjusting individual dates for such a care plan. "Nursing record" button 17
Is assigned a function for home care staff and care manager to provide daily service, or a function for the user and family to record each time.

The “business processing” button 19 is assigned with a function for performing a receipt management including a payment management of each home care staff, a receipt management of a che manager, and a management of a usage fee which is a user's and family's own expense. ing.

The “work analysis / evaluation” button 21 is used to analyze the service evaluation of the user, analyze the work time of the system operator,
Functions for performing cost-effectiveness analysis, management analysis, analysis for collecting statistics on the status of various data at fixed points by an arbitrary combination, analysis of the history of the statistics, future prediction analysis, and the like are assigned.

The "certify for nursing care required" button 23 has a function of exchanging a survey form between the surveying organization and the local government on the web, ie, requesting a survey, inputting a survey request, and transferring data of a survey result. Assigned.

[0152] The "business information" button 25 is a function for referencing information on home care business operators and their staff, care managers, and other service businesses that use the system. Analyze service introduction information including photographs such as overviews, contents of services actually collected using this system, and register functions to promote customer satisfaction and service effects, and individual schedules of staff. Functions, integrating them, controlling and registering / referring to vacancy information as a business operator, creating / adjusting functions for dispatching staff when reservations are made, When performing care management and risk management, perform functions such as interacting with the company at the time of actual tentative reservation and actual reservation, management of staff compensation, etc. Capacity is allocated.

[0153] The "request management" button 27 is used by the home care staff, for example, from the user and family to the care manager or from the home care staff to the user and family.
For any combination with the care manager and the care manager, input various requests (questions, requests, complaints, thanks, etc.) and contents that can be code-coded for each genre and free description contents such as special notes The function to refer to is assigned.

The "maintenance management" button 29 is used for master management of users, service staff, and care managers, a master management function for managing pull-down menus of various options appearing in care records, care plans, and the like, and security. As a part of this, there are roughly two types of access right control functions and security functions. One is, for example, which business entity this user may refer to, and the relationship between the user and related parties related to the user. A function for defining an access right between them and an access right control function for each genre and service type of user information are assigned. In addition, parameter settings (to what level to customize in the hierarchy such as community, corporation, business, person in charge,
That is, a function of performing common use of items and options) is assigned.

The “other software” button 31 is a screen for instructing the start of an application installed in another server / client system outside the web-based system of the present system. Other than this system, such as care plan software that extracts problem areas from assessments, usage fee management software, reward management software, and software that captures data recorded by software installed on mobile terminals for nursing care records, etc. A function is assigned to manage software for activating business software that exists as software, or converting data created by such software so that the data can be taken into the present system.

[User Summary Button] (User Summary Screen) When the user summary button 7 is selected on the main menu screen shown in FIG.
The user summary screen shown in FIG. 9 is displayed. On the default display screen, user information 36, care plan information 3
8. The care record information 40 is blank, and the user search screen 4
2 pops up by default. The user summary screen shown in FIG. 29 is mainly referred to in the case of a 24-hour consultation described later. In the case of 24-hour consultation, it is unclear who will give what kind of consultation. That is, there is a case where a consultation is made from a user and a family who are not usually in contact with the wheel number. Therefore, there is a problem that it is not known whether to refer to user information or care plan information to be described later. For this reason, user information, care plan information, and nursing record information, which are essence information, are displayed on the user summary screen. It is configured. As shown in the figure, the user search pop-up screen 42 has a user name input field 63, an insured number input field 65, and an insured number input field 67.
Are provided, and a search button 69 and a cancel button 71 are provided. In this case, when the user and family consult the care manager by telephone, for example, the care manager reads out and inputs the name of the consultant, the insured person number, and the insurer number. In this case, since the user may not be able to accurately and clearly convey his / her name or insurer number, a function is provided for inputting and retrieving only the information that can be heard. For example, in the case of a name, it has a function of performing a fuzzy search, and has a function of performing a prefix match search for an insured person number and an insurer number. When the user search screen is opened again after the user search screen is closed, the user search screen can be displayed again by selecting the search button 37.

(User Search Screen) On the user search screen shown in FIG. 29, when a user name, an insured person number, and an insurer number are entered and a search button 69 is selected, a user search screen shown in FIG. 30 is displayed. An example will pop up. FIG.
Is displayed on the user search pop-up screen 42 shown in FIG.
An example is shown in which an ambiguous search is performed when, for example, “Nakamura” is entered in the user name input field 63, and “Hideo Nakamura” and “Hisunobu Nakamura” are displayed as applicable persons. Further, when the insured number and the insured number are entered in the insured number input field 65 and the insured number input field 67, respectively, the insured number, the insured number, and the name of "Hideo Nakamura" and "Hisunobu Nakamura" are entered. , Age, district, nursing care category, and name of a care manager (CM) are displayed. Note that the candidate list is configured to display only the name, the insured person number or the insured person number, or any combination thereof.

(User Individual Screen) On the user search screen 42 shown in FIG. 30, when a user who wants to refer is selected from candidates having a plurality of "Nakamura" surnames, and a "display" button 79 is selected. Then, the screen shown in FIG. 31 is displayed.

As shown in the figure, a screen 36 for displaying user information, a screen 38 for displaying a care plan, and a screen 40 for displaying a care record are displayed on the same screen. Further, a user information button 82, a care plan button 84, and a care record button 86 having the same functions as the user information button 9, the care plan button 11, and the care record button 17 shown in the main menu are provided. By selecting the button, the screen can be changed to an individual screen of the user, that is, a user information screen, a care plan screen, and a care record screen. Furthermore, buttons equivalent to the main menu are provided in the same order as the order shown in the main menu from the screen shown in FIG. That is, it is troublesome to return to the main menu screen and make a selection each time the user wants to refer to another screen. plan"
Button 49, “schedule” button 51, “risk management care management” button 53, “care record” button 55,
A “business processing” button 57, a “business evaluation” button 59,
"Certification required for nursing care" button 61, "business information" button 6
2, and a "request management" button 64 are provided so that a transition can be made to each screen. Note that the button operation for selecting the same screen is configured to be inactive. For example, the screen shown in FIG. 31 is a user summary screen, and when the “user summary” button 45 is selected from this screen, the button 45 becomes inactive.

In this embodiment, the user information field 36 contains the user's “name”, “zip code”,
"Address", "Home location", "Phone number", "Transportation", "Travel time", "Occupation", "Date of birth",
“Insured person number”, “insured person number”, “union number”, and “reception date” are displayed. Other information not displayed on the screen is scroll-displayed.

In the care plan display field 38, detailed information on the care plan of the user is displayed on the care plan display screen 85. In this embodiment, the care plan display screen displays each day of the week on the vertical axis, the time zone on the horizontal axis, and what kind of service is received for each day of the week by, for example, color-coding a bar. Is displayed. In each bar display, an abbreviated name of a service type to be remunerated for long-term care insurance is displayed. The abbreviations include H (visit nursing), B (visit bathing), L (visit rehabilitation), D (visit medical care), TL (lending welfare equipment), HR (housing reform), DS (day service), SS (day service) Short stay)
Etc. In this bar display, three types of color-coded displays are provided for each of the categories of "visit system", "tsusho system", and "other". Further, a service type other than a weekly unit is displayed as other information in the “others” column.

Further, in the nursing record display field 40, detailed information on the result details described later among the information on the nursing record of the selected user is displayed. In this embodiment, the “date”, “day of the week”, “start time”, “end time”,
"Recorder", "Service type", "Qualification", and "Business name" are displayed. Although the number of pieces of the detailed result information displayed on this screen is configured to be displayed for a predetermined number, the number of cases displayed by the system may be set. When any one of the displayed detailed result information is selected and the care record button 86 is selected, the screen can be changed to a screen of the care record of each subject of the care record.

(Service Details Screen) When the cursor is rolled over any of the displayed bars on the care plan display screen 38, the details 89 of the service are displayed in a popup as shown in FIG. In this screen example, “time”, “charge”, “type”, and “facility name” are displayed.

(Another Embodiment of User Summary Screen) FIG. 303 is a diagram showing another embodiment of the user summary function.

As shown in FIG. 11, buttons for selecting various functions are displayed on the main menu screen, which include functions that are not necessarily required for a specific system user. Specifically, in the above-described example, the user summary screen is configured to display the user information, the care plan, and the care record information as shown in FIG. 31, for example. However, for a care manager, for example, a care plan is the most desired information. Therefore, a customizing function is provided for displaying the necessary information with emphasis on what information the logged-in person prioritizes. In the present embodiment, when the user summary button 7 on the main menu screen is selected, a screen shown in FIG. 303 is displayed. When the setting button 88 is selected on this screen, a summary information setting screen is displayed in a pop-up, and a group item (for example, Items such as user information), items (for example, insurance information) and descriptions can be input. After entering the required information,
When the setting button 90 in the pop-up screen is selected, an edited screen as shown in FIG. 304 is displayed, for example.

[User Information Button] (User List Information Screen) When the user information button 9 is selected on the main menu screen shown in FIG. 11, FIG.
The user list information screen shown in FIG. 3 is displayed. As shown in the figure, the user information list screen displays the name, age, gender,
A list of districts, renewal dates, nursing care categories, certification period start dates, certification period end dates, and telephones is displayed. When the care manager or the home care staff logs in the user displayed on this screen, for example, all the user information assigned to the user is displayed by default. In addition, by setting in the environment file, it is possible to display the user information assigned by the business office to which the care manager and home care staff belong, or a certain corporation is composed of multiple business offices In such a case, it is also possible to display the user information in charge of the entire corporation. In addition, it is configured such that information of a user who is in charge of a business or a corporation not related to the home care staff or care manager who has logged in cannot be referred to. In addition, the home care staff other than the person (home care staff or care manager) logged in by the person who logged in (home care staff or care manager) has also contracted with the care manager. In this case, the home care staff and the care manager can refer to, for example, the care record written by the care manager.

Note that this screen is displayed such that any user is always selected from the user information list (the selection cursor is highlighted). At the top of this screen,
"Search" button 91, "Sort" button 93, "Reset" button 95, "List" button 97, "Detailed information form" button 99, "New" button 101, "Modify" button 103, "Delete button" 104 and a “reference” button 105 are provided. When a “search” button 91 is selected, a search screen is displayed, and an arbitrary item can be set to perform a search related to user information. However, the searchable range is limited to user information that can be referred to by the user. A “rearrange” button 93 is a button for rearranging the displayed user information. "Reset" button 95
Is a button for making the screen of the user information list the default display screen after searching and sorting the user information. The “list” button 97 is a button for printing a list of user screens. The “detailed information slip” button 99 is a button for selecting a certain individual user and printing out information of various tabs relating to the user in A4 size. To newly register user information, a new button 101
By selecting, it becomes possible to input new user information. If the user wants to change the registered user information, the user can change it by selecting the correction button 103. The delete button 104 deletes registration information about the selected user. However, the new button 101,
The modify button 103 and the delete button 104 are configured to be invalid (inactive) when operated by a person who is not permitted to register and change user information. The reference button 105 is a button for referring to the registered user information, and the range that can be referred to changes depending on the logged-in person (user and family, home care staff, care manager, etc.).

(User Information List New Input Screen) FIG. 34
Is a “new” button 101 on the screen shown in FIG.
This is a screen displayed when is selected. As shown in the figure, a simple input screen 100 for registering a user master is displayed in a pop-up. As shown in the figure, as the header items of the user, "name", "age", "sex", "district"
A field for inputting "update date", "required care category", "authorization period start date", "authorization period end date", and "telephone", a cancel button 112, and an OK button 114 are displayed. When the above header item is input and the OK button 114 is selected, the header item is displayed on the user list screen 96 shown in FIG. 34 and registered in the user information master file.

(User Information Individual Detail Screen) FIG. 35 is an individual detail screen of user information displayed when the user is determined and the “correct” button 103 or the “reference” button 105 is selected.

As shown in the figure, the individual details of the user information are described in the “basic information” tab 107 and the “insurance information” tab 10.
9. "Physician" tab 111, "Medical history / medication" tab 1
13. "ADL (Activity of Daily Living) IADL
(Inactivity of Daily Living) tab 115, an "emergency response" tab 117, a "other family" tab 119, an "others" tab 121, a "multimedia list" tab 122, and a "special note list" tab 124. Furthermore, a "special note" button 1 for referring to special notes of the user information
26. As one form of user information, a “multimedia” button 128 for referring to moving images, still images, or audio information is provided.

At the top of the screen, a “read” button 106, a “register” button 108, and a “to user list” button 110 are provided. When the “to user list” button 110 is selected, the screen returns to the user list information screen shown in FIG. The “register” button 108 is activated at the time of new registration and correction. "Read" button 10
For example, when basic information is already managed by local external software, the information is stored in an external storage medium in the form of a CSV file, and a “read” button 106
By selecting, the information can be taken into the present system. A “delete” button 98 provided at the bottom of the screen is a button for deleting the selected item in the screen displayed by the selected tab.

The “basic information” tab 107 is a tab for displaying the basic information of the user and the basic information related to the certification for long-term care. The screen shown in FIG.
9 shows an example of a screen when is selected. This screen contains the following information: "Phone Number", "Name", "Gender", "Date of Birth", "Age", "Address", "Home Location", "Transportation", "Distance", "Transportation Cost" , "Visit time", "occupation",
"Phone number", "FAX number", "Reception number", "Reception date", "Contact name", "Target date", "Issue date", "Office", "District", "Administrative district" , "Residence district", "Requested organization name", "Summarization", "Number", "Name", "Application category", "Process category", "Notification category",
"Application date", "Elapsed days since application", "Municipal code", "Last-care certification result", "Last certification result validity period", "No. 2 insured", "Medical insurer name" , “Medical insurance insured symbol number”, “specific illness”, “required care category”, “application category” and the like are displayed.

The "insurance information" tab 109 is a tab for displaying information on medical insurance, public expenditure, elderly insurance, and long-term care insurance. The “primary doctor” tab 111 is a tab for displaying basic information of the primary doctor. "History / medication" tab 11
Reference numeral 3 denotes a tab for displaying information on past medical illnesses, current medical conditions, and past and current medications.
The “ADL / IADL” tab 115 is a tab for displaying information (graph display) on the activity status and the inactivity status in daily life.

(ADL / IADL screen) Select the "New" button 101 shown in FIG.
When the "IADL" tab 115 is selected, a screen shown in FIG. 36 is displayed. FIG. 36 shows the “ADL / IADL” tab 11
5 shows an example of a screen when 5 is selected. As shown in the figure,
A classification name and an evaluation item name are displayed, and the evaluation status is displayed in the form of a bar graph. Further, a "character display" button 116 is provided at the bottom of the screen, and when the button is selected, characters can be displayed instead of the bar graph. The screen shown in FIG. 36 includes a “heart” tab 123, a “viewpoint” tab 125, a “cut” tab 12
7, and a “certification requiring long-term care” tab 129 is provided. That is, the items of ADL / IADL are divided into four genres of “heart” system, “viewpoint” system, “cut” system, and “certification requiring nursing care” system, and ADL related to the selected tab.
-It is configured to display IADL items.

(ADL / IADL new registration / edit screen)
FIG. 37 shows the screen shown in FIG.
In the case of newly registering or editing an item relating to L, an example of a screen displayed by pop-up display when the “register” button 108 is selected and an item to be registered or edited is clicked. It should be noted that this screen is not opened when only reference is made or when a person who is not allowed to register or edit selects the “register” button 108.

The items related to ADL / IADL are as follows.
The configuration may be such that a common item is defined for each server, or an item may be defined for each business operator.

(Search Condition Input Screen) FIG. 38 shows an example of a search condition input screen displayed when the "search" button 91 is selected on the user list screen shown in FIG. As shown in the figure, as search condition input items, “insured person number”, “application date”, “deletion flag”, “applicant management number”, “insurer number”, “insured person ( No. 1, 2
No.), "Application Class", "Process Class", "Notification Class",
"Home / Facility", "Applicant's name (furigana)", "Postal code", "District", "Entrance facility name", "Entrance facility type", "Agent agency name", "Current stage 1", "Progress alarm 1", "Current stage 2", "Progress alarm 2",
"Results from application date", "Completion stage name designation", "Completion stage name 1", "Completion stage name 2", "Incomplete stage name 1", "Incomplete stage name 2", "Completion by stage" Process name ",
"Survey Category", "New Survey Date", "Temporary Judgment Reinvestigation Day", "Secondary Judgment Reinvestigation Day", "Temporary Judgment Recalculation Day", "Visit Institution", "Survey Institution" Facility type, Survey organization inside / outside division, Visiting investigator name,
"Survey location", "Bediness (investigator side)", "Dementia degree (investigator side)", "Previous visiting research institution name", "Medical institution name", "Doctor category", "Nominating doctor" , “Medical institution outside / inside classification”, “Standard / non-standard opinion”, “Date of opinion submission”, “Opinion request acquisition route”, “Number of opinion submissions”, “Negligence level (the attending physician side)”, “ Input fields for "degree of dementia (the attending physician)" and "previous medical institution name" are provided. Furthermore, an "automatic calculation" button 13
1, a “search” button 133 and a “cancel” button 135 are provided. In the screen shown in FIG. 38, when a search condition is input and a “search” button 133 is selected,
The user who matches the condition is displayed. "Automatic calculation"
The button is used to obtain statistics among search results obtained by the “search” button 133.
"Initial value" with the horizontal axis as key 1 and the vertical axis as key 2
This is a function that can easily perform arbitrary statistics by inputting “closing price” and “pitch” and automatically performing a search for every combination. When the “automatic calculation” button 131 is selected, an automatic calculation screen shown in FIG. 39 is displayed. The illustrated example shows an example of automatic calculation when the first key to the third key are used.

(Automatic Calculation Screen) FIG. 39 is a screen showing an example of the automatic calculation screen.

As shown in the figure, as an example, input is made from the first key to the ninth key, and a check box is provided on the left side of each key. In FIG. 1, for simplification of the drawing, nine keys are input. However, it is possible to configure so that N keys can be input. The key whose check box is checked functions as an effective key for searching. Each key is a "group", "items" specified in that group,
Includes condition settings such as "partial designation", "constant", and "search range". If the selected item is an item that only has meaning in the range specification, the range specification is selected by default.
Also, for example, if "primary judgment" is selected as an item,
In the case of "Range designation", "Support required", "Need care 1",
Input items are displayed so that an arbitrary range can be searched for among "Need for nursing care 2", "Need for nursing care 3", "Need for nursing care 4", and "Need for nursing care 5". As shown in the example, “need for nursing care 2” and “need for nursing care 4” can be individually selected. That is, "partial specification" or "constant"
Alternatively, the display items on the right side thereof are configured to change according to the “range specification”.

At the bottom of the screen, a "Save setting" button 13
7, "Template" button 139, "Execute" button 1
41 and a "cancel" button 143 are provided. The “execute” button 141 is a button for performing an automatic calculation based on the input conditions. The “save setting” button 137 is a button for registering a template so that it can be used, for example, for the entire community, for example, in a case where automatic search is repeatedly performed under the same conditions in monthly processing or the like.

(Automatic Calculation Setting Saving Screen) When the setting saving button 137 is selected, a setting saving screen pops up as shown in FIG. The setting storage screen includes a template name input field 145, an effective range input field 147, and a storage destination input field 149. Further, a cancel button 151 and a registration button 153 are provided at the bottom of the screen.

The effective range input field 147 is an input field for defining to whom the template for setting and saving can be used is valid. In other words, when reading a template described later,
Reading can be performed only by those specified in the effective range.

(Automatic Calculation Template Selection Screen) FIG. 39
When the "template" button 139 is selected on the screen shown in FIG. 41, a template selection screen pops up as shown in FIG. The template selection screen displays a template name, a storage destination of the template, and an effective range. Select the save destination and click “Apply”.
When the button 152 is selected, the template information is automatically input as key information on the automatic calculation instruction screen displayed in the background. If it is desired to partially correct the information read as a template, only that part can be manually corrected.

When a desired search condition is entered on the screen shown in FIG. 39 and an “execute” button 141 is selected,
As shown in FIG. 2, a popup screen indicating that the calculation is being performed is displayed.

(Automatic calculation result screen) When the calculation is completed,
A screen of the automatic calculation result as shown in FIG. 43 is displayed.
As shown in the figure, the key input on the search key input screen shown in FIG. 39 is displayed in the horizontal direction of the screen (FIG. 3).
The example shown in FIG. 3 shows a case where the first to fourth keys are set). Then, the content corresponding to each key is displayed on the next line (in this embodiment, “age” is used as the first key).
However, “primary judgment” is set as the second key, “secondary judgment” is set as the third key, and “district” is set as the fourth key.) Then, using the first key as a primary key,
The search result is displayed using the third and fourth keys as secondary keys. In this embodiment, it is displayed as the number of men, the number of women, and the total number of persons. At the bottom of the screen, a “print” button 154 and a “CSV output” button 156 are provided. By selecting the “print” button 154, the automatic calculation result displayed on the screen is printed out. When the “CSV output” button 156 is selected, the result of the automatic calculation is converted into, for example, an intermediate file to be imported into a spreadsheet program (CSV output (one record per record)).

(Other Embodiment of User Information Function) FIG.
Reference numeral 5 denotes one of the screens when the individual detail screen of the user information is opened. As shown in FIG. 5, a corporate individual tab 715 is provided as an upper tab. The screen shown in FIG. 305 shows a state where the corporation individual tab 715 is selected. Further, a “corporate 1 (visit care)” tab 717 as a lower tab,
“Corporate 2 (visit nursing)” tab 719, “Corporate 3 (visit bathing)” tab 721, “Corporate 4 (visit medical care)” tab 72
3. A “corporation 5 (rental of welfare equipment)” tab 725 and a “corporation 6 (renovation of house)” tab 727 are provided. In the nursing record, if you decide on a certain rule for each corporation, you can share a different format and share it, and if you discuss it, you can make it into an integrated format, but the user information is a special list Up to this point, there is inevitably an item that needs to be uniquely managed by the user information for each corporation. Therefore, the corporate individual tab 715 cannot be absorbed by the basic information tab, insurance information tab, attending physician tab, medical history / medication tab, ADL / IADL tab, emergency response tab, family and others tab, service staff list tab, and special mention list tab. This is a function to absorb the items specific to the corporation. In this drawing, a “corporate 1 (visit care)” tab 717 is selected as a lower tab. That is, as the visiting care of the corporation 1, there are items A to D as individual items, and titles A to D are displayed, respectively. The individual corporation item and title are different for different corporations. Also, in setting up a care plan, for example, for a half year, it was a visiting bathing company and a visiting nursing company, but at another time, another care plan involved rental equipment for welfare equipment and a house renovation. Suppose that Only for a predetermined period of time in the care plan (including risk management and care management), the authorized business operator has access rights to this user. Although the past history may be referred to, the current screen is configured such that the lower tab disappears or occurs together with the care plan. That is, for example, in the case of a certain care plan, for example, the corporation 1, the corporation 2, the corporation 3, and the corporation 5 are displayed on the screen. If the corporation 4 and the corporation 6 enter from a certain point in time, the corporation 4 and the corporation 6 Tabs are configured to be displayed on the screen. And, for example, if the name of the corporation 1 is changed from the A company to the B company in the risk management and care mane, the name of the lower tab 1 is changed from the A company to the B company, and the corporate individual item is also a corporate individual item for the A company. Is changed to a corporate individual item for company B and displayed. In other words, only the corporations that are allowed to access in the care plan are displayed on the lower tab. In the figure, the service name implemented is displayed after the corporation, but this is only the service name implemented by the corporation for convenience, and basically the corporation name is displayed on the lower tab Is done.

(Another Embodiment of User Information (Access Right Control)) FIG. 306 is a screen showing another embodiment of the user information function.

As will be described later, the access right is managed by the maintenance management function of the main menu. This access right is automatically set, and the maintenance manager can manually change the access right. On the other hand, when certain information is registered by a certain corporate staff (when the registration button 108 is selected),
A registration screen shown in FIG. 306 is displayed in a pop-up. Although the case where the registration button is selected on the screen in the user information has been exemplified as an example, when this button is similarly selected on other screens such as a care plan, this screen is displayed in a pop-up manner. . On this registration screen, by default, the radio button of “Share with care plan contract staff” is selected. Therefore,
In this state, it is possible to access the information of the company linked by the care plan. However, there may be cases where even a business tied to a care plan does not want to be shown to this business. In this case,
By selecting the radio button for "Restrict care plan contract staff", it is possible to specify service providers that you do not want to show. A person who can perform such editing is, for example, a care manager in the case of a care plan. In the example of this figure, on the default screen, all checkmarks of “Kamata Care”, “Setagaya Visit Service”, and “Unane Clinic” are entered.
In that state, "Limit the care plan contract staff"
Radio button, and remove the check mark if you do not want to show it to "Setagaya Visiting Service". When the OK button is selected, the access right to the Setagaya visit service expires.

[Care Plan Button] (Care Plan List Screen) When the care plan button 11 is selected on the main menu screen shown in FIG. 11, a care plan list screen as shown in FIG. 44 is displayed. As shown in the figure, basic information such as status, name, age, gender, division, update date, and maximum amount of money, and one week of execution time (in minutes) for each service type are displayed in the horizontal direction of the screen. H1 (visit care), H2
(Visit nursing), H3 (visit nursing), N (visit nursing), B
(Visit bath), L (visit rehabilitation), D (visit medical treatment),
TL (rental of welfare equipment), HR (housing reform), DS
(Day Service), SS (Short Stay), OS1
(Other services not covered by long-term care insurance) Items of OS2 (other services not covered by long-term care insurance) and OS3 (other services not covered by long-term care insurance) are displayed. In the screen, a portion indicated by "-(hyphen)" indicates that no service is performed. Further, on the screen, the number 155 displayed in black indicates the determined service execution time, and the number 160 displayed in gray is displayed.
Indicates a service execution time that has not been determined. A schedule indicated by a numeral 162 with a gray background color indicates that no answer has been received yet. On the other hand, the schedule indicated by the numeral 164 whose background color is displayed in red, for example, indicates that it is batting with another schedule. When the answer comes, the background color becomes colorless and it is reserved. If nothing is displayed, it indicates that the care plan has not been made yet. Therefore, no status is displayed in this case.

The statuses include "before request", "waiting for reply", "reserved", and "confirmed".

Further, “Search” is displayed at the top of the screen in FIG.
Button 155, “Sort” button 157, “Reset” button 159, “List” button 161, “Detailed vote”
Button 163, “new” button 165, “correct” button 167, “new” button 169, “correct” button 17
1. A “reference” button 173 is provided. For the “Search” button 155 and the “Sort” button 157,
For example, it is a function equivalent to the “search” button 91 and the “sort” button 93 shown in FIG. "List" button 1
Numeral 61 outputs the care plan list screen shown in FIG. 44 as a table. The “detailed vote” button 163 is used for “week care plan”, “irregular plan”, “assessment”,
The detailed questionnaire of the "problem area" and the "action plan" is printed out in A4 size.

When the user and family select the care plan button 11 on the main menu screen shown in FIG. 11, the care plan list screen shown in FIG. 44 shows a care plan list for only the user and family. Is displayed. Also, only the user whose status is confirmed is displayed. The user and the family are configured so that only the “reference” button 173 can be selected. The “New” button 169 is enabled when information is input to a user whose status is not displayed on the list screen illustrated in FIG. 44 (however, only the care manager is enabled). In addition, the “Modify” button 17
1 is valid when the status is already displayed, and allows for modification. Also, an empty “New” button 1
Reference numeral 65 denotes a button for inputting a user's idle time zone on a screen shown in FIG. 49 described later. The entered free time is displayed as a bar. Further, an empty “correct” button 167 is a button for correcting the above-mentioned user's empty time zone. The “New” button 169, the “Modify” button 171, the “Delete” button 168, and the “Browse” button 173 basically include a “New” button 101, a “Modify” button 103, and a “Delete” button in the user information list. 10
4 and the “Browse” button 105. In addition,
When the “Modify” button 167 is pressed, it is configured so that only the user's idle time zone can be modified. On the other hand, when the “Modify” button 171 is selected, the service type and the status are changed. It is configured to be modifiable.

When the care manager selects the care plan button 11 on the main menu screen shown in FIG.
A list of all users you are in charge of is displayed. Further, as the status, "confirmed", "reserved", "waiting for reply", "before request", "blank" are displayed, and a batting display (waiting for reply only) is performed.
For example, when a tentative reservation cannot be made, the background color is displayed in red, for example, when waiting for an answer, the background color is displayed in gray, for example, and when a tentative reservation is made, the background color is displayed in, for example, colorless It is configured to Therefore, waiting for a response,
This means that the background color is always colored, so that users who are waiting for an answer can be found at a glance.

When the care manager opens the care plan list screen, all buttons can be selected. When the care manager selects the “new” button 169, care plan information of a new user who has not been registered can be input. When the “correct” button 171 is selected, the care plan information of the user whose status is “confirmed” or “reserved” can be corrected.

When the home care staff selects the care plan button 11 on the main menu screen shown in FIG. 11, a list of care plans of all users assigned to the home care staff is displayed. Note that only the user whose status has been determined is displayed. In addition, the home care staff can select only the “reference” button 173, and the other buttons become inactive. The range that can be displayed can be changed as appropriate by changing the master file. For example, (1) display only the user in charge of himself / herself, (2) display users of a plurality of persons in charge,
(3) Display the users in charge of the business to which they belong, (4) Among (3), display the users in charge of multiple service-type businesses, and (5) It is configured to display users in the entire corporation.

(Care Plan New Input Screen) FIG. 45 shows an example of a new input screen displayed when the “New” button 169 is selected in a state where no user information is registered. The input items are the same as those shown in FIG. 34 when newly registering user information.

(Care Plan Reference Screen) On the care plan list screen shown in FIG. 44, when a user who wants to refer is selected and a “reference” button 173 is selected, a screen shown in FIG. 46 is displayed. As shown in the figure, at the top of the screen,
"Weekly care plan" tab 180, "irregular plan" tab 1
81, an “Assessment” tab 183, a “Problem Area” tab 185, and an “Action Plan” tab 187 are provided. Note that a week care plan screen is displayed by default. The “week care plan” tab 180 displays a care plan to be implemented on a weekly basis. "Irregular plan" tab 18
1 displays a care plan that cannot be defined on a weekly basis. An “assessment” tab 183 displays options for evaluating the user. The “problem area” tab 185 displays the problem areas extracted by passing the assessment information through the care plan software. "Action Plan" tab 1
Reference numeral 87 indicates the contents of the operation to be performed on the problem area.

Further, an upper limit 175, a total amount 177 and a month 179 to be implemented are displayed at the top of the screen. The upper limit amount 175 indicates the upper limit amount to be paid by the long-term care insurance, which is determined by the recognition of the degree of care required. Also, the total amount is 177
Indicates the amount obtained by adding up the costs of the regular plan and the irregular care plan on the screen shown in FIG. 46 every month. The total cost is presented in real time as the total cost of the service type and time is input.
By comparing this total amount with the upper limit amount, it is configured so that it can be seen at a glance whether or not the actual cost exceeds the amount paid for the insurance.

As shown in the drawing, each day of the week is displayed on the vertical axis, and the time zone is displayed on the horizontal axis. Then, a bar is displayed for the idle time zone 170 of the user, the service type 172 to be implemented for the user, and the status 174.
The status includes "before request", "reserved", "waiting for reply", and "confirmed". The service whose status is “confirmed” and whose plan is irregular is displayed in red, for example. When a care plan is first created, the status is all “before request”. Further, on the right side of the screen, a template save button 189, a template read button 191, a delete button 193, an estimate slip button 195, a temporary registration button 197, a temporary reservation button 199, and a final reservation button 2
01 is provided. The save template button 189
This button is used to save the created care plan as a template. In this case as well, a setting storage screen similar to the automatic calculation setting storage shown in FIG. 40 is displayed, and the storage destination and the effective range can be set. The template read button 191 is a button for displaying the saved care plan template on the screen. The “official reservation” button 201 is selected when the official reservation of the service reservation is made in step S59 shown in the business flow of FIG. According to this selection, the status of “reserved” is changed to “finally reserved”. This change may be made collectively on the system side, or may be made manually individually.

[0200] On the right side of the screen, a "delete" button 19 is displayed.
3. An “estimate table” button 195, a “temporary registration” button 197, a “temporary reservation” button 199, and a “official reservation” button 201 are provided. The “delete” button 193 is a button for deleting the entire schedule shown in FIG.
In order to delete individual services of the schedule, a “delete” button 193 shown in FIG. 47 is used as described later. The "temporary registration" button 197 is selected when a service vacancy reservation is searched, a service provider is determined, and temporary registration is performed. When the “temporary reservation” button 199 is selected, information on the determined trader is registered in a file for each trader. Then, information indicating that the decision is made is displayed on the screen of the trader. The merchant responds to the indication,
By selecting the company information button 23 on the main menu screen, which will be described later, the detailed information can be referred to. As a result, as shown in FIG. 46, the status is changed from “before request” to “reserved”. The “estimate vote” button 195 is used to select a care plan at the stage when the provisional reservation is completed when this button 195 is selected when creating a provisional estimate of the care schedule in step S47 of the work flow shown in FIG. An estimate vote for the cost estimate is output. The user can see the output quote sheet and, when the user's consent is obtained, select the “Reserved” button 201 to select “Reserved”.
Changes to "OK".

(Care Plan Individual Detail Screen) In the screen shown in FIG. 46, when the cursor is rolled over the display section showing the service type and status, a screen showing the details of the selected care pops up as shown in FIG. Is displayed. As shown in the figure, as detailed information, "date", "day of the week", "start time", "end time", "service type", "business name", "corporate name", "business area" , “Business phone”, “cost” and the like are displayed. Since there is no concept of date at the stage of creating a care plan,
Although the date is not displayed, the date is displayed in the stage of the risk management and the care management described later and the irregular plan. For example,
In the screen shown in FIG. 47, when the cursor is placed on the service 194 of home renovation (HR), the date is displayed on the detailed pop-up screen.

(Care Plan Entry Screen) On the screen shown in FIG. 46, when the cursor is placed and clicked on a vacant time zone of an arbitrary day of the week, a care plan input screen as shown in FIG. 48 is pop-up displayed. This screen is displayed when a new or correction button is selected, and is not displayed when a reference button is selected. As shown in the figure, the care plan input screen includes a day input field 203, a start time input field 205, and an end time input field 20.
7, service type input field 209, delete button 2
11, cancel button 213, and OK button 21
5 are provided. When the input care plan information is to be individually deleted, it can be deleted by selecting the “delete” button 211 or the “delete” button 193.

(Business selection screen) When the user inputs data into the respective input fields of the care plan input screen and selects the OK button 215, a list of businesses that can execute the specified service at the specified time is shown in FIG. Displayed on the user selection screen. This operator selection screen is displayed, for example, in FIG.
This is referred to when searching for a service vacancy schedule in step S43 of one business flow. On this screen, in FIG. 48, for example, when the service of “short stay” is selected, a list of the companies that can provide the service in the selected time zone and for a predetermined period (for example, the next one to two months) is displayed. Is displayed. Note that, in this operator selection screen, the service time zone that the care manager initially requests is slightly different from the service execution frame of each operator, and the service time zone is set within the user's idle time zone. With a slight shift, a list of each company is displayed, including a case that matches the time frame of the company. As shown in the figure, the service type is displayed on the service provider selection screen, and “district”, “service provider name”, “telephone number”, and “cost” are displayed. Furthermore, the user's available time zone 196, the available time zone 198 of the business operator, and the requested time zone 200 are displayed. A vertical bar 206 is displayed in the available business time 198 to display a time break desired to be set in the free time. The request time is configured to be modifiable by selecting a button (not shown). In addition, the service execution unit and the number of services are displayed during the available time of the business (displayed as numbers or multiple bars)
Then, the request time may be easily changed.

When the user and family open the weekly care plan screen shown in FIG. 46, all the buttons cannot be selected. Furthermore, it is configured so that detailed display by rollover is possible, but care plan input by clicking is not possible.

On the other hand, when the care manager opens the screen shown in FIG. 46, all the buttons and tabs shown in FIG. 46 can be selected. For example, when the “delete” button 193 is selected, all the care plan information displayed on the screen is deleted. "Estimate vote" button 1
When 95 is selected, an estimate slip is printed. When the “temporary registration” button 197 is selected, the care plan information before the provisional reservation is temporarily stored. When the “temporary reservation” button 199 is selected after inputting all the care plans, a temporary reservation of the input care plan is made. At this time, the status is displayed as reserved. If the status is all reserved and the user has also given consent, the "final reservation" button 20
When 1 is selected, the status is changed to "confirmed" and displayed. When the “Save” button 189 is selected,
The care plan information displayed on the screen is saved as a template. When the “read” button 191 is selected, the care plan information stored as a template is read and displayed.

On the other hand, when the home care staff opens the weekly care plan screen shown in FIG. 46, it is the same as when the user and family open the weekly care plan screen.

(Irregular Care Plan Reference Screen) When the “irregular plan” tab 181 shown in FIG. 48 is selected, a screen for referring to an irregular care plan is displayed as shown in FIG. As shown in FIG.
14, service type input field 217, implementation date display field 219, business name display field 221, status display field 223, business district display field 220, business phone number display field 222, cost display field 224, and "input" Button 225
Is provided. A screen is displayed for inputting the irregular care plan as many as the number of check boxes 215 checked. In the execution date display field 219, a plurality of "dates", "start times", and "end times" are scroll-displayed for each service type. Regardless of what the service type is, it is displayed for each service provider. FIG.
In the example shown in, the service type is the same "visit bathing",
The operators are different. The correction and change of the input data on this screen are performed by selecting the input button 225. Further, a month input field 216 is provided, and month data can be sequentially changed by a scroll button 218.

(Irregular Care Plan Input Screen) When the “input” button 225 is selected on the screen shown in FIG.
As shown in FIG. 51, an input screen for an irregular care plan is displayed in a pop-up. The check box 214
Is configured so that only the input button 225 of the field having a check mark in can be selected. As shown in the figure, on the input screen of the irregular care plan, a calendar button 202 for specifying an input is displayed for two months, and an implementation date list 204 is displayed. The execution date list 204 displays all dates determined by the irregular plan. The execution date list 204 can be referred to only. Further, a day input field 227, a start time input field 229, an end time input field 231 and a range (period) 233 input field are provided. further,
A service type input field 232 is also provided. At the bottom of the irregular plan input screen, a "Delete" button 237,
"Cancel" button 239 and "OK" button 2
41 are provided. "Day of the week""Starttime""Endtime"
When the "range" and the "service type" are input and the OK button 241 is selected, the same candidate business name as the screen shown in FIG.

[0209] (Irregular plan input screen on a daily basis)
On the screen shown in FIG. 51, there are input fields such as “what day of the month” and “day of every two weeks”. When a calendar button 202 is selected as shown in FIG. 52, a screen 238 for inputting a start time, an end time, and a range is displayed in a pop-up.
Then, by selecting the OK button 236, the input is determined.

(Irregular Plan Operator Selection Screen) In FIG. 51 or 52, when a predetermined item is input and the OK button 241 is selected, a screen shown in FIG. 53 is displayed. On the screen shown in FIG. 53, businesses that can be implemented at the requested time are scroll-displayed.

When the user and family select the “irregular plan” tab 181 on the screen shown in FIG. 46, only the irregular care plan screen shown in FIG. 50 can be referred to. . In addition, the care manager operates the “Delete” button 19 as in the case of the care plan.
3. "Estimate vote" button 195, "Temporary registration" button 197, "Temporary reservation" button 199, "Main reservation" button 2
01 is selectable. In addition, the home care staff can refer only to the screen of the irregular care plan shown in FIG. 50 similarly to the user and the family.

[Schedule Button] (Schedule List Screen) When the schedule button 13 is selected on the main menu screen shown in FIG.
The schedule list screen shown in FIG. 5 is displayed. FIG. 54 shows an example of a screen when the user tab 245 is selected.
Shows a screen example when the staff tab 247 is selected. In the user schedule list screen shown in FIG. 54, “Name”, “Age”, “Gender”, “Need for nursing care”, “District”, “Dementia degree”, and “Care service for each day of the week” "Time", "whether there is an irregular care service", and "total (total execution time by month)" are displayed. At the top of the screen, a “reference” button 253 is provided.

In FIG. 54, a “staff” tab 247 is displayed.
Is selected, a list of staff schedules shown in FIG. 55 is displayed on the screen. As shown in the figure, "Staff name (representative)", "Qualification", "Service type", "Business name", "Phone number", "Fax number", and "E-mail address" are displayed in the horizontal direction of the screen. Is displayed. In this case, the user and the family are displayed on the screen shown in FIG.
When the "staff" button 247 is selected, a list of staffs in charge of the user is displayed as the displayed staff. When the care manager selects a "staff" button 247 on the screen shown in FIG. (Including the operator's staff). When the user tab 245 is selected, a list of users related to the person who has logged in is displayed.

[0214] The staff selects the staff tab 247,
Select a staff from the staff list display,
When the reference button 253 is selected, only the user associated with the currently logged-in staff is displayed in the schedule of the user to be serviced by the staff.

(Daily Schedule Screen) When a user is selected from the schedule list screen shown in FIG. 54 and the "reference" button 253 is selected, the daily schedule screen shown in FIG. 56 is displayed by default. As shown in the figure, a daily schedule tab 260, a weekly schedule tab 26
1. A monthly schedule tab 263 is provided. Further, a “daily print” button 250 and a “weekly print” button 2
52, a “monthly print” button 254 is provided.

In the example of the daily schedule screen shown in FIG. 56, schedules for two days are displayed. Below each bar, "Time", "Service type", "Business name", "District", [Corporate name], "Phone number", "Cost"
Is displayed.

(Weekly Schedule Screen) When the weekly schedule tab 261 is selected on the screen shown in FIG. 56, the weekly schedule screen shown in FIG. 57 is displayed. As shown in the figure, the day of the week is displayed in the vertical direction of the screen, and the month and the service time zone are displayed in the horizontal direction. A bar is displayed and the service type is displayed at the time of the operation. These displays are scrolled. Further, a block 255 surrounded by a dotted line is displayed below the bar, and the result status is displayed. For example, when the service has already been performed, the block surrounded by the dotted line is displayed in blue, for example. Further, when the block surrounded by the dotted line and the blue display portion are shifted from each other as shown in a block 257, it indicates that the result (the blue display portion) is behind the schedule (the block surrounded by the dotted line). I have. A colorless block 259 indicates that the service has not been performed yet.
It should be noted that the types of services are divided into visiting services, tsusho services, and other services, so that visiting services are displayed in blue, for example, tsusho services are displayed in light blue, and other services are displayed in green, for example. It is configured. Further, for example, red indicates the schedule of the irregular plan.

(Schedule Details Screen) In the screen shown in FIG. 57, when the cursor is rolled over any bar, a detailed screen of the schedule is pop-up displayed as shown in FIG.

(Monthly Schedule Screen) When the “monthly schedule” tab 263 is selected, a monthly schedule screen shown in FIG. 59 is displayed. As shown in the figure, a service type and a business name are displayed in the vertical direction of the screen, and a calendar for one month is displayed in the horizontal direction. Then, the service schedule and the result mark are displayed. The scheduled mark is displayed in a different color depending on the visiting system and the outpatient system, and the result mark is displayed in a different color for each service type. When the service performance mark occurs multiple times a day, the number is displayed as a number. In addition, the type of service and the color of the company name are configured to be displayed, for example, in blue for a visiting service, in light blue for a tsusho service, and in green for other services, for example. I have. In addition, with regard to the irregular plan, the background color of the column of the date when the service is actually performed is displayed in red. In addition, the number shown in the column of each date on the monthly schedule screen indicates the number of times when the service type of the service type is performed several times on the same day,
The upper row shows the planned number, and the lower row shows the actual number.

[Restriction on Use of Schedule List Screen] When the user and family open the schedule list screen shown in FIG. 54, only the list of the users is displayed. It is displayed only when the care plan is confirmed. The only selectable button is the “reference” button 253. When the user and family select the weekly schedule tab 261, the free time of the week, the service type, and the performance status are displayed. By rolling over the cursor, detailed information of each service can be referred to. In addition, it is possible to scroll up and down every day and week. When the monthly schedule tab 263 is selected, a list of service types and performance status is displayed for each month.
Further, each information can be referred to by rollover.
It can be scrolled up and down every month and week. In addition, the user and the family can use the staff tab 247.
In the case where is selected, on the screen shown in FIG. 54, the name of the staff of the service provider received by the user is displayed, and only the “reference” button 253 can be selected. Further, the weekly schedule tab 261 is displayed on the staff schedule list screen.
When is selected, the idle time, service type, and performance status in weekly units are displayed. In this case, the service implementation status for the user of the business selected from the list is displayed. Each information can be referred to by rollover. Furthermore, scroll display can be performed up and down every day or every week. The case where the user and the family select the monthly schedule tab 263 is also the same as the case where the weekly schedule button 261 is selected.

Also, the home care staff can use the user tab 24.
When 5 is selected, only the user in charge of the home care staff is displayed in the list. However, only the user whose care plan is confirmed is displayed. Further, only the “reference” button 253 can be selected. Further, when the weekly schedule tab 261 is selected, the idle time, the service type, and the performance status are displayed in a week as in the case of the user and the family. Further, the home care staff displays the service implementation status for a certain user. In addition, the scheduled user is displayed. In addition, when the monthly schedule tab 263 is selected, the idle time, service type, and actual status on a monthly basis are displayed. Also,
Each information can be referred to by rollover. In addition, the display can be scrolled up and down every month and every week.

Also, the home care staff is assigned to the staff tab 2
When 47 is selected, a list of all home care staff of the user is displayed. It is displayed only when the care plan is confirmed, and only the “reference” button 253 can be selected.
The names of representatives are displayed for tsusho care, renovation, welfare equipment, and the like. Weekly schedule tab 261
Is selected, the service status of one of the selected staff members is displayed in a list for a plurality of users in charge of the home care staff members. For the schedule, the schedule of the staff is displayed. When the monthly schedule tab 263 is selected, a monthly service status is displayed.

Also, the care manager sets the user tab 245
If you select, only the user you are in charge of will be displayed in the list. However, display is possible only when the care plan is confirmed. Further, only the “reference” button 253 can be selected. Further, when the weekly schedule tab 261 is selected, the free time in the week, the service type, and the performance status are displayed. In this case, the service implementation status for one user of the care manager is displayed. For the schedule, the user's schedule is displayed. Also, monthly schedule tab 2
When 63 is selected, a monthly service execution status is displayed. Each information can be referred to by rollover. It can be scrolled up and down every month and week.

Also, the care manager sets the staff tab 24
When 7 is selected, all the users in charge are displayed. However, it is displayed only when the care plan is confirmed. See also
Only the button 253 can be selected. In addition, names of representatives are displayed for tsusho, renovation, welfare equipment, and the like. Further, when the weekly schedule tab 261 is selected, the free time in the week, the service type, and the performance status are displayed. In addition, the service status of one of the staff members selected from the list for a plurality of users in charge of the care manager is displayed. For the schedule, the schedule of the staff is displayed. When the monthly schedule tab 263 is selected, a monthly service status is displayed.

When the schedule button 13 is selected by any of the user and family, the home care staff, and the care manager, only the schedule is referred to, and editing is not allowed.

[Risk Management Care Mane Button] When the care manager selects the “risk management care management” button 15 on the main menu screen shown in FIG. 11, the risk management care management screen shown in FIG. 60 is displayed. The schedule button 13 on the main menu screen shown in FIG. Therefore, when the care manager wants to change the schedule, he or she selects the risk management care management button 31 to perform the change. Risk management Care manager was aware of the consensus between the user and the operator when various accidental schedule changes were made by the user or the operator with the care plan created and the schedule confirmed. Change the schedule. The risk management screen is configured so that the statuses after the status "waiting for response" are displayed.

In the screen shown in FIG. 60, the contents displayed as the horizontal items are the same as those in the care plan list screen shown in FIG. What is different from the list screen is the empty “new”
Button 165, "Modify" button 167, and "New"
The button 169 and the “correct” button 173 are not displayed. On the screen shown in FIG. 60, a list of users assigned to the care manager is displayed. However, only the user whose care plan status is confirmed is displayed. The care manager can use only the “correct” button 171. The color display on the screen shown in FIG. 60 is similar to the care plan list screen. When the “risk management / care management list” button 262 is selected, a list of screens shown in FIG. 60 is printed out.

When the “correction” button 171 is selected on the screen shown in FIG. 60, the screen shown in FIG. 61 is displayed.

(Risk Management Care Manager Daily / Weekly / Monthly Schedule Screen) FIG. 61 shows an example of a daily schedule screen on the risk management care manager screen, FIG. 62 shows an example of a weekly schedule screen on the risk management manager screen, and FIG. 7 shows an example of a monthly schedule screen in a care manager screen. Switching between these screens can be performed by the daily schedule tab 264 and the weekly schedule tab 266.
And a monthly schedule tab 268. In the daily schedule, weekly schedule, and monthly schedule shown in FIGS. 61 to 63, the display of each time axis, the color-coded display, and the like are all the same as the schedule screen. However, in the risk manager / care manager screen, where there is no track record, only the dotted line is displayed on the schedule screen, but the status is displayed on the risk manager / care manager screen. Further, the schedule screen is different from the schedule screen in that the risk management care management screen is provided with buttons displayed on the care plan screen such as a delete button 193, an estimate slip button 195, a primary registration button 197, a provisional reservation button 199, and a real reservation button 201. different.

The care manager refers to these screens to cancel the service, check the availability information,
It is possible to smoothly perform the estimation of the co-payment amount after the change, the provisional holding of the service after the change, the approval of all the parties related to the service after the change, and the service decision after the change. Therefore, unexpected loss relating to the service can be greatly reduced.

In the example of the weekly schedule screen shown in FIG. 62, a weekly calendar including a date and a day of the week is displayed. Unlike the screen shown in FIG. 46, on this screen, the date is displayed in order to correct the care plan already determined. For example, an editing operation such as canceling the short stay (SS) from 16:00 to 17:00 on October 15 and incorporating a visiting care (H) instead is performed. The status is not displayed on the screen shown in FIG. All the schedules edited on this screen are those that have been finalized.

By operating the scroll button 192, up and down scroll display can be performed on a weekly and daily basis. In addition, irregular plans can be displayed.
Only empty references are possible. It is also possible to refer to and change the service type. Furthermore, it is only possible to refer to the results (changes and inputs are made from the nursing record). The actual results are indicated by dotted lines, and the actual results are all displayed in blue regardless of the service type. Further, when the dotted line and the blue band are shifted, it indicates that the visit time of the trader is shifted for some reason. A “temporary registration” button 197 temporarily stores care plan information before making a temporary reservation. "Book" button 20
1 is selectable when all are reserved and the user is OK, and the status is determined by this selection.
When the “estimate vote” button 195 is selected, an estimate vote is printed. Further, due to the rollover of the cursor, the detailed information of the result is displayed in a pop-up. By clicking on the table, the service time, type and facility can be selected.

[Nursing Record Button] (Nursing Record User List Screen) When the care record button 17 is selected on the main menu screen shown in FIG. 11, a user / recorder list screen shown in FIG. 64 is displayed. FIG.
The screen shown in FIG. 4 displays a user list screen when the user tab 267 is selected by default. As shown in the figure, a search button 155, a sort button 157, a reset button 159, a list button 161 and a selection button 265 are provided at the top of the screen.
7, and a record tab 269 are provided. On the horizontal axis of the screen, fields of name, age, gender, category of need for nursing care, district, day of week, presence / absence of irregularity, and total service execution time by month are displayed. When the user tab 267 is selected,
The users associated with the person who logged in are displayed. When the logger tab 269 is selected, loggers related to the user related to the person who has logged in are displayed. These logics are the same as in the case of the schedule screen. The display of the horizontal items on the screen is the same as the screen of the schedule list.

(Nursing Record Recorder List Screen) FIG. 69 shows a recorder list screen when the recorder tab 269 is selected. As shown in the figure, as the horizontal items on the screen, a recorder name (representative), a qualification, a recorder type (including a user and a family), a business name, a corporate name, a telephone, a fax, and a mail address are displayed. You. That is, the time of each day of the care plan that is meaningful at present, the presence or absence of an irregular plan, and the like are displayed.

The list button 161 is displayed in FIG.
5 is printed out.

(List of Care Records by User) FIG. 66 shows a list of care records by user displayed when the user tab 267 is selected and an arbitrary user is selected from the displayed user list. . Usually, users go to multiple facilities,
She is receiving nursing care from multiple businesses. Therefore, a plurality of care records exist. Therefore, in the screen shown in FIG. 64, when a certain user is selected and the select button 265 is selected, all the nursing care records related to the user are displayed as a nursing care record list. As shown in the figure, the following items are displayed as horizontal items: status, execution date, day of the week, start time, end time, required time, recorder, recorder type, qualification, business company name, company name, and telephone. . The status indicates the registration status of the care record. For example, “confirmed” indicates that the care record has been written. Even if the status is confirmed, it is possible to modify the care record. The display of "confirmed" is displayed when the registration button is selected on an individual screen. Although not shown, the status of “unfinished” is displayed when the button for registration has not been selected on the individual screen and the button for primary storage has been selected. This is displayed, for example, when the nursing care record cannot be completed on the day and is carried over the next day. In addition, information about the user selected on the screen shown in FIG. 64 (user name, age, gender,
The district, care category, and validity period) are displayed as a header. In addition, a “search” button 155, a “sort” button 157, a “reset” button 159, a “list” button 161, a “care record” button 271, a “care record list” button 272, and a “new” button 273 are provided at the top of the screen. , A “correct” button 275, a “delete” button 276, a “reference” button 277, and a “history reference” button 278. By selecting the "Sort" button 157, the horizontal items can be sorted and displayed. Thereby, even when the same user includes a plurality of business entities (corporations) and writer types, the sorting can be performed. A “list” button 161 prints out a list of screens shown in FIG. The “care record” button 271 prints out detailed information of one designated care record in A4 size.
The “care record list” button 272 selects a desired care record from the care record list in the specified range, and expands the details of the selected care record in the A4-size horizontal direction in a time-series manner.
The form prints out a form that represents one care record in one column. This form example is shown in FIGS.

The "new" button 273 is determined as a user, but is selected when a certain service is provided to the user on a certain day and a care record of the service is first written. Screens displayed when the “New” button 273 is selected are shown in FIGS. "Modify" button 2
When 75 is selected, the selected record is corrected in both the status of the finalized status and the status of the primary storage. When this button 275 is selected, the screens shown in FIGS. 68 to 84 are displayed. A “Delete” button 276 deletes the selected record. The “reference” button 277 is a button for viewing one designated care record. In the case of the user and the staff of another company linked by another care plan, the “new”, “correct”, and “delete” buttons 273,
The buttons 275 and 276 cannot be selected, and only the “reference” button 277 and the “history reference” button 278 can be selected. "Browse" button 27
85 to 10 are displayed when screen 7 is selected.
As shown in FIG. In the screens shown in FIGS. 69 to 85 and the screens shown in FIGS. 86 to 103, buttons for instructing data update such as saving, registering, inputting, taking in, and buttons for instructing an input format and the like are activated. There is a difference whether it is displayed or not displayed. Screens displayed when the “view history” button 278 is selected are shown in FIGS. As shown in the drawing, a reference screen for the designated record is displayed, and two screens for freely referencing the record by scrolling are displayed. The reference button 2 shown in FIGS.
Reference numeral 95 denotes a button having the same function as the reference button 277 shown in FIG. 66. The user can select the reference button 277 shown in FIG.
Select the reference button 295 shown in 3 to 116,
It is configured so that individual records can be referred to.

The recording person can be displayed up to N times in the past. Further, the list button 16
1, a search button 155 and a sort button 157 are provided so that a desired group of loggers can be comprehensively operated.

(Recorder-Specific Care Record List Screen) FIG. 67 shows a recordr-specific care record list displayed when the recorder tab 269 is selected on the screen shown in FIG. That is, the record of the user created by the selected recorder is displayed. The users are limited to those who are allowed to see the logged-in person.

[0240] As shown in the figure, the horizontal items include the execution date, day of the week, start time, end time, required time, logger, writer type, qualification, business name, corporate name, and telephone. Is displayed. Of these items, the implementation date, day of the week, start time, end time, and required time are common to the user-specific care record list shown in FIG. FIG.
"Search" button 155 at the top of the screen,
"Sort" button 157, "Reset" button 15
9. “List” button 161, “Nursing record” button 27
1. "List of care records" button 272, "New" button 2
73, a “correct” button 275, a “delete” button 276,
A “reference” button 277 and a “history reference” button 278 are provided. As in the case of the screen of FIG.

When the history reference button 278 is selected on the record of nursing care records by recorder shown in FIG. 67, the screen shown in FIG. 103 is displayed. As shown in FIG. Fixed as a header. Even if this screen is entered for each recorder, the history of only the selected user is displayed.

[Access Restriction of Care Record] When the user and his / her family select the user tab 267, only information on the user is displayed on the user / recorder list screen shown in FIG. When the user and family select the recorder tab 269, only the person who has recorded himself / herself is displayed.

On the other hand, the home care staff moves to the user tab 26.
When 7 is selected, a list of users to which the user is associated, or the users to which the company or corporation to which the user belongs is displayed. Whether to display a list of users to which the company to which the user belongs is displayed or to display a list of users to which the entire corporation is engaged can be set by providing a user ID for each user. It is configured as follows. When the home care staff selects the logger tab 269, the names of all loggers (including staff and businesses) serving the user in charge are displayed. The method of displaying the name of the recording person can be variously modified.

The care manager is the same as the home care staff. However, usually the manager does not write the nursing record, but if you want to write some kind of nursing record,
It is configured so that writing can be performed in the same manner as home care staff.

[Detailed Screen of Nursing Record Result in the Case of New / Modified] FIGS. 68 to 84 are displayed when the “New” button 273 or the “Modify” button 275 is selected on the screen shown in FIG. 66 or FIG. This is a detailed screen.

In FIGS. 68 to 84, user information 297, recorder information 299, and recording date / time 301 are provided as headers. Further, a detailed genre tab is provided. That is, the “Result Details” tab 281, the “Mental and Physical Information” tab 283, the “Nursing Care Details” tab 285, the “Record by Problem” tab 287, the “Other Special Notes” tab 289, the “Usage Fee” tab 291, And an “Offer” tab 293 are provided.

[0247] The record details tab 281 manages information such as a companion other than the record date and time, a time division, and a means of transportation, among the records of the nursing care records. Mind and Body Information Tab 28
Reference numeral 3 denotes a screen for inputting / referencing various vital signs such as body temperature and pulse and various status options representing mental states. The implemented care content tab 285 manages the content of the implemented care. The recording tab 287 for each problem is used to input what kind of action plan is to be implemented for the care according to the problem, and how the evaluation as a result is. The other special items tab 289 is used to input special items as other genres that do not fall within the range of the record details, the physical and mental information, the contents of care carried out, and the records for each problem. Usage fee tab 291
Is used only when a copayment fee is collected from the user for each visit (service). The report tab 293
This is a function for the writer who is currently writing to write multiple comments to multiple destinations using the information of this care record as an attached file or part of the care record.

Furthermore, each tab is provided with a “multimedia” tab 303, a “special notes” tab 305, and an “initial state” tab 307. The “multimedia” tab 303 and the “special notes” tab 305 are displayed, for example, in orange when they exist in the detailed genre, displayed in new black characters when they do not exist, and referred to when they do not exist. Are configured to be inactive. The “initial state” tab 307 is a tab for displaying the latest state before the current primary storage or registration.
The “special notes” tab 305 is a button for writing special notes for each genre of each tab. "Multimedia"
The button 303 is a button for referring to multimedia for each genre. Although not shown,
In each screen shown in FIGS. 68 to 116, a multimedia list button for displaying multimedia of each genre as a thumbnail (with a genre attached) on the same screen, and special items for each genre are displayed on the same screen. A special item list button for displaying a list above may be provided.

When the “close” button 309 is selected, the screen returns to the care record list screen shown in FIG. A “primary save” button 311 is used to temporarily save by selecting this button when the recording has not been completed for the latest data of the date previously determined. A “register” button 313 is used when finalizing the recording. Note that it is also possible to put the determined record in a state of primary storage.

As described above, FIGS.
85 to 102 are screen examples for reference, and FIGS. 103 to 116 are screen examples for history reference.

In the result details screen shown in FIG. 68, “date division”, “time division”,
It is possible to newly input or modify information such as "time required".

(Overview of Care Record Result Details Screen and History Reference Screen) On the result details reference screen shown in FIG. 85, a “multimedia” button 303 and a “special notes” button 305 are provided. There is no "" tab. In the case of a new / correction screen, items are expanded in the vertical direction and the number of items is absorbed by scrolling display. On the history reference screens shown in FIGS. It is configured to expand items and expand history in the vertical direction. In the history reference screen, the recording date and time are displayed on the left side of each history reference screen. Further, by selecting the reference button, the screen is transited to an individual reference screen of the result details in FIG. 85.

On the history reference screen shown in FIG. 103,
The multimedia button 303 and the special note button 305 are displayed in orange if multimedia and special notes are present, respectively, and are inactive if they are not present. The multimedia button 303 and the special description button 305 are active on the history reference screen and the reference screen, and do not have a black character display state.

(Multimedia List Screen in Case of New / Modified Care Record) FIG. 69 is a screen displayed when the multimedia button 303 in FIG. 68 is selected. As shown in the figure, various image data including audio data 317, moving image data 319, and still image data 321 are displayed as thumbnails. When it is desired to refer to a thumbnail that is not displayed on this screen, it is possible to refer to it by using the page feed key 315. Note that audio data is displayed as icons, and moving image data is displayed in blue, for example, with the title background color, and in the case of a still image, is displayed in red, so that it can be easily identified.
Note that the moving image and the still image are configured such that, for example, the first screen is displayed as a thumbnail, and thereafter, is displayed by scrolling. On this screen, a “read” button 323 is a button for loading moving image data recorded on a hard disk of the server into the system of the present invention, for example. The “delete” button 325 is a button for deleting the thumbnail specified by the cursor. When the “play” button 327 is selected on the screen shown in FIG. 69, for example, by selecting the video data 319 and selecting the play button 327, the screen shown in FIG. 70 is displayed.
The video plays. In the screen shown in FIG. 69,
When reproducing audio data, the cursor is placed on an icon, and the reproduction button 327 is selected, whereby the audio data is output. In the case of a still image, the thumbnail screen shown in FIG. 69 is displayed.

(Multimedia screen for reference to nursing care record) On the other hand, a multimedia screen for reference is shown in FIGS. In the case of reference, only a "play" button 327 is provided.
The “read” button 323 and the “delete” button 325 are omitted.

(Multimedia screen when referring to history of care record) On the other hand, in the history reference screen shown in FIGS. 104 and 105, thumbnails including past ones are displayed.

(Nursing Record Special Notes Screen) FIG. 71 is FIG.
Is a screen displayed when the “special notes” button 305 is selected on the screen shown in FIG. As shown in the figure, the title and the contents can be entered in free text. Furthermore, a fixed phrase button 329 is provided. By selecting this button 329, a pop-up screen for selecting a fixed phrase is displayed, and the fixed phrase can be read. Furthermore, a registration button 331 is provided, and the data of the input special instructions can be registered. When registering as a fixed phrase, the user can select a fixed phrase addition button displayed on the pop-up screen and register the fixed phrase. At that time, the applicable range of the fixed phrase can also be specified.

(Special Notes Screen for Referencing Nursing Care Record) Also, on the reference screen for special notes, as shown in FIG.
The screen is the same as the screen shown in FIG. 71 except that the “fixed text” button 329 and the “registration” button 331 are omitted.

(Special Notes Screen for Referencing Care Record History) The display of special notes on the history reference screen shown in FIG. 106 is the same as the display of special notes for reference shown in FIG. 86. However, the difference is that in the case of history reference, special items of the past history can also be referenced.

(New / Corrected Screen when Body / Body Information Tab of Care Record is Selected) When the body / body information tab 283 is selected, a screen shown in FIG. 72 is displayed. In the left part of this screen, a “vital” button 333 and a “mental” button 33
5, an "other 1" button 337 and an "other 2" button 339 are provided. In this embodiment, a “vital” button 333 mainly displays a screen for managing numerical information such as body temperature and blood pressure, and a “mental” button 335 mainly displays a screen for managing character information such as a classification name, an evaluation item, and a situation. . Further, the “Other 1” button is 337
Displays a screen for managing other numerical information other than the numerical information managed by the vital button, and displays “Other 2”.
The button 339 displays a screen for managing other character information other than the character information managed by the “mental” button 335. Note that these buttons 333, 335, 3
Other functions may be systematically assigned to 37 and 339.

When the “vital” button 333 is selected,
As shown in FIG. 72, a body temperature (before / after bath) input field, a blood pressure (maximum / minimum) input field, a pulse rate input field, a respiratory rate input field, a urine volume input field, and a water intake input field are provided. . In addition,
In each input field, the previous value is displayed by default. For the input, the value may be changed by the spin button 341 at 0.1 pitch by button operation, or may be directly input to the field. In addition,
By default, the displayed numeric characters are configured so that the latest numeric data written by the user's writer is displayed in, for example, black, and when changed, is displayed in, for example, blue. It should be noted that if the numerical value once changed is returned to the numerical value of the default display again, the color is changed from blue to black. Thus, it is possible to check at a glance which item has been changed on this screen without referring to the history.

(Screen when the reference button is selected and the mental and physical information tab is selected in the nursing care record) On the other hand, FIG. 87 shows the screen shown in FIG. This is a screen displayed when a tab 283 is selected. The screen is the same as the screen shown in FIG. 72 except that there is no primary save button 311, registration button 313, and spin button 341.

(Screen when the history reference button is selected and the mind and body information tab is selected in the nursing record) On the other hand, FIG. 107 shows the screen shown in FIG. This is a screen displayed when the information tab 283 is selected. As shown in the figure, "Body temperature", "Blood pressure", "Pulse rate", "Respiratory rate", etc. are displayed as horizontal items, and are displayed using three lines of item name, numerical value, and unit.

(Edit Screen Displayed by Selecting New / Modify Button → Mental / Physical Information Tab → Mental Button) When the mental button 335 is selected in FIG. 72, the edit screen shown in FIG. 73 is displayed. As shown in the figure, a classification name, an evaluation item, and a status are displayed. To enable editing, the pull-down button 343 is active. The text information of each item is displayed in black by default, for example, and is displayed in blue when changed. Further, for example, when “daily life behavior” is selected in the category name, when the pull-down button 343 of the evaluation item is selected, the evaluation item related to the daily life behavior is displayed as a pull-down menu. ing. When one of the menu items is selected, when the pull-down button 343 is selected in the status item, the category name and the evaluation item are displayed so that the options registered in the selected evaluation item are displayed in the pull-down menu. And the situation are registered in correlation with each other.

(Reference Screen Displayed by Selecting Reference Button → Mental / Physical Information Tab → Mental Button) On the other hand, in the case of reference, there is no pull-down button 343 as shown in FIG.

(History reference screen displayed by selecting history reference button → mental and mental information tab → mental button)
In the case of history reference, as shown in FIG. 108, "classification name", "evaluation item", and "status" are displayed in three lines. In addition, vital button 333,
The mental button 335, the other 1 button 337, and the other 2 button 339 are displayed in different colors, respectively. In accordance with the colors, if the value of the vital is the same as the color of the vital button 333, the mental character information is mental. In the same color as the button 335, the other 1 numerical data is
The other color information is displayed in the same color as the other 1 button 337, and the other 2 character information is displayed in the same color as the other 2 button 339.

(Screen when New / Modify Button → Mental and Physical Information Tab → Other 1 Button is Selected) The screen shown in FIG. 74 is a screen displayed when the other 1 button 337 is selected, and is a vital button. It is a screen for editing other numerical data not allocated to 333.

(Screen when New / Modify Button → Mental and Physical Information Tab → Other 2 Button is Selected) The screen shown in FIG. 75 is a screen displayed when the other 2 button 339 is selected, and includes a mental button. It is a screen for editing other character information not assigned to 335. Similarly, FIG. 89 shows a screen when the other 1 button 337 for reference is selected, and FIG. 90 shows a screen example when the other 2 button 339 for reference is selected. FIG. 109 shows an example of a screen when the other 2 button 339 is selected when referring to the history.

(Screen when New / Modify Button → Execution Content Tab is Selected) When the execution content tab 285 is selected,
The screen shown in FIG. 76 is displayed. As the detailed genre, a major category name, a middle category name, a minor category name (executed care content item name), and a required time (only the implemented content is displayed) are displayed. The default display is displayed in black similarly to the screen of the mind and body information tab 283, and is displayed in blue when changed. Further, the configuration in which only items related to the item selected in the major category name pull-down menu are displayed in the minor category name pull-down menu is the same as that in the case of mental and physical information. The change to the required time can be changed by the spin button 341. The community may have one master file of the actual nursing care content, for example, or may be provided for each business operator so that the shareable parts can be shared. .

(Screen in the case where the reference button → the execution content tab is selected) On the other hand, in the case of reference, the execution content tab 285
Is selected, the character information of all items is displayed in black as shown in FIG. No pull-down or spin buttons are displayed. Further, the primary save button and the register button are not displayed.

(Screen when the history reference button → the execution content tab is selected) In the case of history reference, when the execution content tab 285 is selected, as shown in FIG.
A large classification, a small classification, the contents of care carried out and time are displayed, and a large classification jump button 345 and a small classification jump button 347 are provided. Large classification button 3
If 45 is selected, it is possible to jump left and right for each of the different major category name items. Small classification button 34
When 7 is selected, it is possible to jump for each item of the small classification in the same large classification. It should be noted that jumping can be performed continuously even if a different major classification is obtained. If you want to refer to them one by one, scroll button 34
9.

(Screen when New / Correction Button → Recording Tab for Each Problem is Selected) When the recording tab 287 for each problem is selected on the screen shown in FIG. 66 or 67, FIG.
The screen shown in is displayed.

As shown in the figure, a month calendar is displayed, and the names of the current problems are displayed by priority. Problems that have been solved in the past and are now solved are displayed by, for example, a gray bar 351, and problems that have been continued up to now are displayed by, for example, a red bar 353. The example of this figure shows a case where the record exists up to October 25. In addition, when there is a multimedia and a special note for each problem, for example, a “present” mark 355 is displayed in orange. Note that, even in the case of a problem that has been solved in the past and is currently being solved, the “yes” mark 357 is displayed in gray when multimedia or special instructions are present.

This screen is shown in FIGS. 66 and 67.
This is a list screen displayed when the “New” button 273 or the “Modify” button 274 is selected, and the tab 287 of recording by problem is selected.

On this screen, an “Add” button 359,
An “update” button 361, a “delete” button 363, and a “reference” button 365 are provided. FIG. 66 and FIG.
A “new” button 273 or a “correct” button 274 shown in FIG. 7 is a button for newly creating or correcting a care record. In contrast, an “add” button 359 and an “update” button 3 shown in FIG.
A button 63 is used to newly register or correct a problem. In the screen shown in FIG. 77, if this screen is newly entered or modified, a "reference" button 3
65 is inactive.

(Screen when Reference Button → Recording Tab for Each Problem is Selected) Also, in FIGS. 66 and 67,
When the "reference" button 276 is selected, a list of problem-specific records shown in FIG. 94 is displayed. Since this screen is only for reference, the “Add problem” button 359, the “Update problem” button 361, the “Primary save” button 367, and the “Register” button 369 are not displayed.

(Screen when the history reference button → recording tab for each problem is selected) On the other hand, when the “history reference” button 277 is selected in FIGS.
A list of records for each problem shown in FIG. 1 is displayed. In this screen, a “reference” button 365 is a button for referring to an individual screen, like the “reference” button 365 shown in FIG.

(New / Modify button → Record tab for each problem →
Screen when update button is selected) When the "update" button 361 is selected on the screen shown in FIG.
The screen shown in FIG. 8 is displayed. In this example, an example is shown in which “constipation” is selected as a problem. On this screen, a “basic information” tab 373 and an “evaluation” tab 3
75 and [intervention content] tab 377 are provided. The screen shown in FIG. 78 shows a screen when the basic information tab 373 is selected. As shown in the figure, the date of occurrence and the date of solution are displayed, and when the “solve” button 379 is selected, today's date is automatically entered in the solution date field, and editing is possible. The “goal” input field 341 is configured to allow a free description of how to deal with this problem. In addition,
The “multimedia” button 303, the “special notes” button 305, and the “initial state” button 307 have the same functions as those described above.

(Screen when “Reference” button → Record tab for each problem → Update button is selected) In the case of reference, a “Multimedia” button and a “Special notes” button are displayed as shown in FIG. And the “initial state” button is not displayed. Further, the “solve” button 379 is in an inactive state.

(Screen when history reference button → recording tab for each problem → update button is selected) Further, in the case of history reference, as shown in FIG. 112, a screen similar to the screen shown in FIG. 95 is displayed. Configuration.

(New / Modify button → Record tab for each problem →
Update button → Screen when evaluation tab is selected) Fig. 79
Shows an example of a screen displayed when the evaluation tab 375 is selected on the screen shown in FIG. A pull-down menu is provided for each problem, and the focus for each layer is changed for each pull-down.

(Screen when the reference button → recording tab for each problem → update button → evaluation tab is selected) On the other hand, in the case of reference, as shown in FIG. 96, an “initial state” button, a pull-down menu, Primary save button and Register
Buttons are not displayed.

(New / Modify button → Record tab for each problem →
FIG. 80 is an example of a screen displayed when the “intervention content” tab 377 is selected. As shown in FIG.
A pull-down menu is provided for the sub-category name and the contents of the nursing care, and a spin button is provided for the time information so that the time can be set. The input screen and the reference screen for the problem evaluation item are the same as the screen configuration displayed mentally and mentally. The screen of the contents of the intervention has the same configuration as the input screen and the reference screen of the contents of the implemented care.

(Screen when reference button → recording tab by problem → update button → intervention content tab is selected) On the other hand, in the case of reference, as shown in FIG. 97, no pull-down menu or spin button is displayed.

(Screen when New / Modify Button → Other Special Items Tab is Selected) FIG. 81 shows an example of a screen displayed when the other special items tab 289 is selected. As shown in the figure, a field for inputting the title of other special items is displayed. Further, a button 343 indicating the presence or absence of multimedia is displayed. Update button 3
45 is set to an inactive state. FIG.
In the screen shown in FIG. 1, when the update button 345 is selected, a screen for updating the special instructions is displayed in a pop-up, and a fixed sentence and the like are displayed together with the title of the special instructions. (Browse button → Screen when other special notes tab is selected) In the case of one reference, as shown in FIG.
A button 343 indicating the presence or absence of multimedia is provided, and a reference button 347 is provided. When the reference button 347 is selected on the screen shown in FIG. 98, a special item result detail screen shown in FIG. 99 is displayed in a pop-up display.

(Screen when the history reference button → other special items tab is selected) On the other hand, when the history reference button 277 is selected and the other special items tab 289 is selected in FIGS. 66 and 67, the screen shown in FIG. 113 is displayed. The screen is displayed. As shown in the drawing, a special mention 1 button 349 to a special mention 6 button 359 are provided. In the illustrated screen example, the special note 1 button 349 has been selected, and the latest record of “whether or not there is poverty” is displayed. If multimedia exists, the multimedia button 361 is displayed in, for example, orange. A reference button similar to the reference button 347 shown in FIG. 98 is provided.

The record details, mental and physical information, contents of care carried out, records for each problem, other special notes, usage fee options, tab names, item names, and the number thereof in the nursing record are not community units, but The screens and forms are configured so that they can be set arbitrarily for each business entity or each corporation. Also, it is configured such that on / off of tabs and buttons can be arbitrarily set even in the same business or the same corporation. Also, the main menu button is configured such that any combination can be made for each business or corporation. That is, it is possible to reduce the system cost by setting only necessary buttons to be effective for the business operator.

(Screen when New / Modify Button → Usage Fee Tab is Selected) FIG. 82 shows an example of a screen when the usage fee tab 291 is selected. As shown in the figure, a special notice button 305 and an initial state button 307 are provided.
When the initial state button 307 is selected, the currently displayed information is returned to the latest information. Also, as the item name,
"Service name", "Care plan limit", "Total cost", "User burden", "Discount", and "Receipt" are displayed. Furthermore, the total amount is displayed below the service name, and further below that, the name of the service performed on that day is displayed. “Total cost” is further divided into “insurable”, “not eligible”, and “total”. The “user burden” is classified into “10% insurance coverage”, “100% insurance coverage”, “not eligible”, and “total”.

On the other hand, in the screen shown in FIG. 66 or 67, when the reference button is selected and the usage fee tab is selected, for example, the screen shown in FIG. 100 is displayed.

When the history reference button 278 is selected on the screen shown in FIG.
When 91 is selected, the screen shown in FIG. 114 is displayed.

(Screen when New / Modify Button → Transfer Tab is Selected) FIG. 83 shows an example of a screen when the roll tab 293 is selected. As shown in the figure, the destination 365, the title 367, the section 369, and the transmission 37
Item 1 is displayed.

FIG. 84 is a diagram showing an example of an introduction input screen which is displayed in a popup when the new or correct button 273 or 275 is selected on the screen shown in FIG. When the user selects the fixed phrase button 373, the fixed phrase is automatically input. When the OK button 375 is selected, the input contents of the delivery are displayed on the screen shown in FIG.

On the other hand, on the screen shown in FIG. 66 or 67, the reference button 277 is selected and the
When 93 is selected, for example, a screen shown in FIG. 101 is displayed. Reference button 2 on the screen shown in FIG. 101
When 95 is selected, the screen shown in FIG. 102 is displayed.

When the history reference button 278 is selected on the screen shown in FIG. 66 or 67 and the forward tab is selected, for example, a screen shown in FIG. 115 is displayed. In the screen shown in FIG.
When 77 is selected, for example, a screen shown in FIG. 116 is displayed.

(Screen when History Reference Button → Multimedia List Tab is Selected) Also, FIG. 66 or FIG. 67
On the screen shown in FIG.
When the multimedia list tab 379 is selected, for example, a screen shown in FIG. 117 is displayed.

(Screen when the history reference tab → special note list tab is selected) On the screen shown in FIG. 66 or FIG. 67, when the history reference button is selected and the special note list tab 381 is selected, for example, The screen shown at 118 is displayed.

[Business Processing] When the business processing button is selected on the main menu screen of FIG. 11, a screen shown in FIG. 119 is displayed. This screen is a screen for collectively managing the amount charged to the National Health Insurance Federation for each user, such as a claim, and the usage fee paid by the user to the business operator. As shown in the figure, a first status field 401 and a second status field 403 are provided. The first status field 401 is a field indicating completion or non-completion of a claim for a claim. Second status field 4
Reference numeral 03 denotes a field indicating whether or not the copayment of the usage fee has been received or unpaid. In addition, the user name field,
A field (H1, H2, H3, N, B, L, D,
TL, HR, DS, SS, OS1, OS2, OS3). These displays are displayed on a monthly basis, and the month can be changed by changing the input in the display year / month field. The people displayed here depend on who logged in. For example, when the user opens this screen, his / her own information is displayed. On the other hand, when the care manager opens this screen, information on the user who is in charge of this month in the care plan is displayed. When the home care service staff opens this screen, information on the user associated with his or her business or corporation is displayed. On this screen, it is possible to refer to the fact that the billed amount of the claim and the billed amount of the usage fee are handled at the same time, and to refer to the status. Search button 407, Sort button 4
09 and the reset button 411 are the same as those on the other screens. When the reset button 411 is selected,
The display is returned to the default list screen of the paperwork when the person opens this screen. A list button 413 prints a list of this screen. The detailed information form button 415 prints individual information of each user as a detailed information form. When a line in the list on this screen is selected and the select button 417 is selected, the screen proceeds to the detailed screen of the next page and subsequent pages. An external input button 419 and an external output button 421, for example, a button for taking in a calculation result when a receipt and a usage fee are calculated by external software, or passing the calculation result to external software for calculation by the external software. Specifically, a function for outputting or importing an intermediate file (CSV file) as a local file to a network or a medium is assigned to these buttons. After looking at the local data, launch the conversion software from the other soft buttons on the main menu screen and hand it over to the external reception software and usage software.

FIG. 120 is an example of a pop-up screen displayed when the external input button 419 or the external output button 421 is selected in FIG. Since the receipt system and the fee system are handled at the same time, the external software may have different configurations. For this reason, this screen is used to select the data of only the receipt, the data of only the usage fee, or the data of the reception and the usage fee collectively. FIG.
Select the radio button on the screen shown in
When 3 is selected, the data in the selected range is taken into the present system.

FIG. 121 shows the screen shown in FIG.
The screen example displayed when the selection button 417 is selected is shown. This screen is a screen when “Shigeo Nagayama” is selected as the user. The billing amount at the top of the screen in FIG. 121,
Excluded, usage fee fields 431, 433, 435
The display contents of the billing amount field 425, the non-target field 427, and the usage fee 429 shown in FIG. 119 are displayed as they are. In addition, a breakdown of the details is displayed by day. In this screen example, since the display date is October 2000, a list of all the results based on the user "Shigeo Nagayama" in October is displayed. On which day each service is performed and what kind of service it was, the service time is displayed. Further, the contents of the total cost, the user burden, the discount amount, and the receipt are displayed. The total cost is the amount of the claim to be charged to the country and indicates how much you are charged for each service. Among them, the insurance target is the total insurance amount of the service type that is allowed to claim the nursing care insurance fee, and the non-coverage is the horizontal service (services that do not receive the nursing care insurance fee, such as meal service and Barber service, etc.)
Is the amount charged. The total indicates the total amount of the insurance target amount and the non-target amount. On the other hand, in the user's burden, 10% of the insurance target represents the amount of the 10% burden for the amount of the claim for the nursing care insurance that is deemed to be required to pay 10% in the certification requiring long-term care.
100% of insurance coverage is for insurance, but the amount of additional amount that exceeds the upper limit of the person's certification for long-term care is required, non-coverage is the amount paid for services not covered, and the total is the total amount of those Represent. For example, visiting bathing is 2 as a care plan
Suppose the time was decided. On the other hand, it is assumed that there is actually a day in which the visiting bathing was conducted for 4 hours. In that case, if the amount of money for two hours of visiting bathing determined by the care plan is 10,000 yen, a charge of 20,000 yen can be made for four hours. As a calculation method in this case, since the first 10,000 yen is as per the care plan, 1000 yen is input to 10% of the maintenance target. On the other hand, the remaining 3 hours 4
As for the 10,000 yen at the time, the insurance is beyond the scope of the care plan certified as requiring nursing care, so 10,000 yen is entered for 100% of the insurance target, for a total of 11,000 yen. In addition, since visiting bathing is not covered by insurance, "0" is not covered.

[0300] When the local government has originally set a discount amount, the discount amount is input.

On the other hand, the system of the present invention is configured so that a user can also participate in the present system. For example, when you make a lot of meaningful requests when using the system, how often you use it, how long you have been using this system, and the type and number of requests you have made on a monthly basis using the point system. For each month, points for a certain month are totaled, and the discount amount is set so as to be reflected in the discount amount for the next two months. Further, for example, when a constructive opinion is given regarding the visiting bathing, a discount is applied to the visiting bathing of the business operator performing the visiting bathing. The business is configured to be able to reduce the amount paid by the user by requesting the amount of money and subsidizing the system usage fee. Receipt indicates whether or not the burden for each user has been received. The billing field is a field indicating whether or not billing has been completed.

Note that there are two types of access rights for the screen shown in FIG. Now, assuming that the person who opened this screen is the staff of the visiting bathing business, the date displayed as the October screen will be such that their business and corporation are displayed for only one month and can be registered. Or the information of all the businesses linked in the care plan is displayed, and only the information about the business or corporation to which the staff who opened this screen belongs can be edited. Can also be configured.

[Business Analysis / Evaluation] FIG. 122 shows an example of a screen displayed when the business analysis / evaluation button 21 is selected on the main menu screen shown in FIG. On this screen, “Multi-dimensional statistics” 437, “Service evaluation analysis” 437
39, “user use time analysis” 441, “cost-effectiveness analysis” 443, and “reference to analysis result” 445 are displayed. “Multidimensional statistics” is a function that can easily obtain the number of applicable statistics of a plurality of axes for all data stored in the server. The “service evaluation analysis” is an analysis for evaluating the service to the user. Specifically, the evaluation parameters include a record of how the result of the primary judgment has changed as a result of the care and a record of each problem. If you are a business operator, this is an analysis of when this problem occurred, what action was taken, and when it was resolved. The result obtained by this analysis or the result obtained by processing the result is linked to the service result PR information of the company information. As a result, the effect of the service provided by each business operator can be measured based on a certain standard, so that the information can be widely viewed by users and care managers.

[0304] The "user usage time analysis" is for associating how many hours all users using this system take for various tasks based on log information, and as a detailed work time. It is an analysis of. As a result, the cost of the worker multiplied by the unit time becomes the labor cost, which is related to the cost-effectiveness analysis described later.

“Cost-benefit analysis” is a business analysis of a private company. What kind of users and how many
On the other hand, we analyze the cost-effectiveness by referring to what kind of remuneration is received from the government as long-term care insurance remuneration and how much time the staff members of the company have performed.

The "analysis result reference" is a function for referring to the analysis result data, and in this case, for example, it is configured to set what kind of graph to display.

(Setting of Multidimensional Statistics Conditions) FIG. 123 shows an example of a screen for setting the conditions of multidimensional statistics. As shown in the figure, the output result type is configured to specify, as the number of cases, the number of users, the number of system users, or the number of occurrences of events. The first to n-th keys are configured so that a “group”, an “item”, and a search range corresponding to the item can be set. For example, in the case of the first key, the item is a partial designation, and specifically, a designation is made to perform a search for three items, “need nursing care 2”, “not applicable”, and “need nursing care 4”. I have. In the case of the second key, a case is shown in which a constant is set as the key item and search is performed. further,
In the case of the third key, an example is shown in which an initial value and an end value are set, and a search is repeatedly performed while continuously changing the value within the range.

When the conditions are set and the execution button 446 is selected, the search starts.

FIG. 124 shows an example of a pop-up screen displayed when the “setting save” button 449 is selected on the screen shown in FIG. 123. This is required when saving the conditions set on the screen shown in FIG.
On the screen shown in FIG. 24, a template name, a storage destination, and a range in which the template can be used can be input. The setting of the effective range may be determined by the operator or may be configured to be automatically set on the system side. Enter data and register button 45
When 1 is selected, the set conditions are registered as a template.

FIG. 125 shows an example of a pop-up screen for reading a registered template. When a save destination is specified, a template name is selected, and an apply button 453 is selected, the contents of the template are displayed on the condition setting screen.

FIG. 126 shows an example of a pop-up screen displayed after the search condition is set and the execute button 447 is selected. In this pop-up screen, set the range of data to be searched,
Set the output unit such as weekly unit or monthly unit. In this screen, when conditions are set and an OK button 455 is selected, calculation of multidimensional statistics is started, and the calculation result is displayed as shown in FIG. 127, for example. As shown in the figure, in this screen example, the contents of the first to fourth keys are displayed in four columns on the left side. In this search, as a search target range, 2000 1
A search result is shown in the case where a range from 0 to February 2001 is set and "every month" is selected as the output condition. Therefore, as calculation 1 to calculation 5, 2000
The search results from the month to February 2001 (the number of hits: the number of users, the number of system users, or the number of occurrences of the event depend on the selection of the radio button of the output result type in FIG. 125) Displayed monthly. Also,
The grand total shows the total number of cases during the entire period.

FIG. 128 shows the save button 45 shown in FIG. 127.
6 shows an example of a screen displayed when 6 is selected. Destination,
When a save name and an effective range are set and a register button 457 is selected, a calculation result is registered. The data thus registered is used as data to be referred to when the analysis result reference submenu button 445 in FIG. 122 is selected, for example.

On the other hand, when the read button 459 is selected, the result data accumulated in the system is displayed on the screen. The print button 461 outputs the calculation result screen shown in FIG. 128 as a list. The CSV output button 463 is a button for passing the result to external software outside the system and displaying the result on a graph.

(Service Evaluation Analysis) FIG.
5 shows a screen example displayed when the service evaluation analysis submenu button 439 is selected on the screen shown in FIG.
This is an analysis for observing the result of providing a service to the user by using a primary determination parameter or solving the occurrence of a problem-specific record. The target range condition setting sets which range of users is to be applied. Specifically, "district", "corporate", "business", "staff", "service type"
Enter "User". In this case, for example, when a business is selected, the user pull-down menu is configured so that only the user in charge of the business is displayed, and one user is selected from the list. select.

Further, a field for selecting an evaluation method is provided. Specifically, there are a method of evaluating a service based on a primary determination result, and a method of evaluating a solution based on a problem or occurrence.

FIG. 130 shows an example of a screen displayed when the input button 467 for a district is selected in FIG.

Now, it is assumed that the target condition range is set, "primary judgment result" is selected as the evaluation method, and the execution button 465 is selected. As a result, the screen shown in FIG. 131 is displayed as a pop-up. This pop-up screen is a screen for setting a range of target data to be analyzed and an output condition. When the range and output conditions are input and the OK button 469 is selected, a screen shown in FIG. 132 is displayed. As shown in the figure, a “primary judgment history” tab 471 and a “daily care content” tab 473 are provided. FIG.
The screen shown in FIG. 2 is an example of a screen when the primary determination history tab 471 is selected. This example shows a case in which the need for nursing care has been recognized in semi-annual units. “Primary judgment date”, “primary judgment”, “converted value”, “reference time”, “district”, “survey organization”, and “investigator” are displayed in each column on the left side. On the right side, care contents 1 to 5 are displayed. this is,
The cumulative time of the contents of the nursing care performed between the time when the primary determination was made on April 15 and the time when October 12 was performed is displayed. For example, in this screen example, the nursing care content 1 has been performed for 67 minutes, and the nursing care content 2 has been performed for 95 minutes.

[0318] "Primary judgment date" indicates the date on which the primary judgment after the accreditation survey date was calculated in the local government. “Conversion value” is an abbreviation of the primary judgment conversion value, for example, nursing care 2
When there is, each reference time is shown, but it is a numerical value shown to intuitively represent the area between the need for nursing care 2 and the need for nursing care 3. As the calculation method, the converted value 2.0 is the first reference time to which the certification for long-term care 2 is applied, which is interpolated within the reference time, and is a value obtained by proportionally converting the time between the certification 3 for long-term care certification to 2.9. Thereby, even if it is the certification for long-term care 2, it is configured so that it can be seen at a glance whether it is close to the need for long-term care 2 or close to the need for long-term care 3. Thus, when the user or the business operator refers to the service performance PR information of the business, it is possible to determine at a glance how much the improvement has been made.

[0319] When the "save" button 471 is selected, the result data shown in Fig. 132 is saved in the system. This will be used later when displaying a graph. When the “read” button 479 is selected, it is selected when reading the result from the system. "CSV output"
A button 481 is a button for creating a CSV file in order to output the result to external software.

FIG. 133 shows a daily care content tab 473.
9 shows an example of a screen when is selected. In this screen example, the row 475 of the date when the certification survey was performed is configured to be displayed with, for example, a yellow background color. In addition, the results of services performed during the day when these certification surveys were performed are displayed. Further, on the right side, the time of the contents of the nursing care performed for the user name displayed in the upper left of the screen during that period is displayed daily.

In other words, for each type of nursing care performed between the users during and after the accreditation survey, the number of daily cares performed is shown, and the total time is displayed in a column of yellow background color. It is configured as follows.

FIG. 134 shows an example of a screen when "Evaluation by problem" is selected in the evaluation method selection field of the screen shown in FIG. In the case of the primary judgment result, the result of the primary judgment is in the form of a converted value, and the effect is seen in relation to the cumulative time of each of the contents of the nursing care performed between the primary judgment and the next primary judgment. . On the other hand, in the case of problem-based evaluation, the screen is used to evaluate each problem. this is,
This screen is effective for businesses that deal with problem-specific records in their care records. The type of care performed during a specified time period indicates how many minutes the accumulated time was within the specified output range. Display field "1
“/ 6” 483 indicates that there are six problems, of which the first is displayed. When looking at the next problem, by operating the forward button 485, 2
You can refer to the evaluation for each issue after the first.

(User Use Time Analysis) When the user use time analysis submenu button 441 is selected on the screen shown in FIG. 122, the screen shown in FIG. 135 is displayed. In the figure, the target determination condition setting is the same as in the case of the service evaluation analysis shown in FIG. Further, a target work content field is provided. The work of home care services related to the integrated home care service support system of the present invention is defined in advance by three classifications of a large classification, a medium classification, and a small classification. This rule may be specified for each business operator or may be specified for the community. Specifically, in this screen example, “Care plan” is classified as a large classification, “Draft creation” is classified as a middle classification, and “User vacancy schedule input” is classified as a small classification.
This is an input screen for referring to what output unit and how many minutes the person specified in the target range condition setting field is performing within the specified range for the task of.
On the other hand, for example, in the fourth of the target work contents, in the work of "24 hours correspondence", if it is desired to refer who is working in total including the details, only the large classification work may be designated. A plurality of these target work contents can be specified at the same time.

In setting the target range condition, for example, when a district is input, the contents of all workers related to the district can be referred to, and when a corporation is entered, the work contents of all staff belonging to the corporation are referred to. be able to.

FIG. 136 is a screen example showing the user work analysis result of the large classification work designated in FIG. 135. In FIG. 135, the "care plan" and "2
Since "4 hours response" and "risk management / care management" have been designated, the results are displayed. In this example, the service type is unified to the care manager, a certain output range is determined, and a care plan of a large classification, a 24-hour response, and a risk management and a time of a care management are referred to as the time of the large classification. .

Further, a first display range field 487 and a second display range field 489 are provided at the upper right of the screen. The first display range field 487 is for inputting a category of a target range, that is, a district, a corporation, a business, a staff, a service type, a user, and the like, and the one input in the target range condition setting is displayed. . For example, if "corporation" is entered in the first display range field 489, and if a plurality of corporation names are entered in FIG. 110, the plurality of selected and entered Only the corporation name is displayed as a pull-down menu in the second display range field 489.

The setting of the target range condition in FIG. 135 is different from the service evaluation analysis in FIG.
The organization, staff, service type, and user can be selected. Further, it is also possible to leave only all of these input items and to input only at a higher hierarchical level. Therefore, for example, in FIG.
When only two districts and corporations are input, only the district and the corporation are displayed in the first display range field 487 of FIGS. 136 to 138.

FIG. 137 is a screen showing the result of the user work analysis of the middle classification task in FIG. 135. This screen is a screen for referring to the breakdown of the medium classification work linked to each of the large classification work.

FIG. 138 is a screen showing the result of the user work analysis of the sub-classification work in FIG. 135.

In summary, in the user work analysis, first, the target range is designated in the form of a district (community), a corporation, a business, a staff, and a service type (a plurality of items can be designated). The work time is specified by large, medium, and small classification of the target work contents. The result is
136 to 138 are shown in a list of large, medium and small business hours. The difference between FIG. 136 to FIG. 138 is that the total time for each level of large, medium, and small is displayed for the specified target range. Further, on the list screens of FIGS. 136 to 138, for example, in a case where all staffs are collectively displayed in corporation units from a mode in which the staff members are displayed in detail, the first display range field 489 is set to corporation. Further, when it is desired to set a specific corporation, the specific corporation is designated and input in the second display range field 489. If the user wants to refer to the total of all the corporations, he can specify and input the corporation in the first display range field 487 and specify and input "all the corporations" in the second display range field 489. As a result, what was previously displayed for the major classification work in individual corporate staff units is switched to a list of work hours in corporate units in which the staff members are grouped by corporation.

The correspondence between the system log information and the large, medium, and small business categories is set by a maintenance management function described later.

(Cost-Benefit Analysis) When the cost-benefit analysis submenu button 443 is selected on the screen shown in FIG. 122, a screen shown in FIG. 139 is displayed. As shown in the figure, as input items of the cost-effectiveness estimation range,
The point that the user is omitted is different from the service evaluation analysis condition setting shown in FIG. For other items, see FIG.
9 and the description is omitted. In FIG. 139, when an item is input and the execution button 491 is selected, a cost-effectiveness analysis result screen shown in FIG. 140 is displayed. On the screen shown in FIG. 140, a cost-effectiveness analysis result screen for each district is displayed by default. As shown in the figure, a district tab, a corporation tab, a business operator tab, a staff tab, and a service type tab are provided. By selecting these tabs, “income”, “expenditure”, and “balance” are displayed for each category indicated by the tab. For example,
On this screen, when a certain district is selected and the “Details” button 503 is selected, as shown in FIG. 141, the income details and expenditure details of the selected district are displayed in a pop-up.

FIG. 142 shows an example of a screen displayed when the corporation tab 495 is selected. FIG. 144 shows the operator tab 49.
7 shows an example of a screen when 7 is selected. FIG. 146 shows a screen example when the staff tab 499 is selected. FIG. 148
Shows a screen example when the service type tab 501 is selected. On these screens, the genre at the lower level than the one where the tab is selected is meaningless, so the background color (gray) indicating inactivity is displayed on the screen. FIG.
The details of FIG. 141 for FIG. 40 and the details of FIG. 143 for FIG. 142 are the same, and the only difference is that the items displayed in the header according to the type of tab (only the district is displayed in FIG. 141; And a corporation are displayed). Similarly, FIG. 145 shows a detailed screen when the operator tab 497 of FIG. 144 is selected, and FIG. 147 shows the staff tab 4 in FIG.
FIG. 149 shows a detailed screen when the service type tab 501 is selected in FIG. 148. These detail screens are shown in FIG.
143, and the description is omitted.

(See Analysis Result) FIG. 150 shows an example of a screen displayed when the user selects the analysis result reference submenu button 445 in FIG. In this figure, a field for inputting the name of the analysis to be graphed is provided. Here, one of “multidimensional statistics”, “user use time analysis”, and “cost-effectiveness analysis” shown in FIG. 122 is selected. . Further, a graph drawing target file input field is provided. When the read button 505 is selected, the name of the file in which each analysis result has been registered in each analysis is displayed in this field, and the file to be graphed is selected. Next, the type of graph is selected. In this embodiment, a bar graph, a line graph, and a pie graph are selected as examples, but the present invention is not limited to this. Bar graph button 50
7. Line graph button 509, pie graph button 511
Is selected, the button is displayed, for example, in yellow. On the screen shown in FIG. 150, for example, when the line graph button 509 is selected and the drawing button 513 is selected, multidimensional statistics are displayed as a line graph as shown in FIG. The screen shown in FIG. 150 is configured so that the title, each item of the vertical axis and the horizontal axis, the interval, and the color can be set as the details of the graph.

[Authorization of Need for Long-Term Care] When the button 23 for requiring approval of long-term care is selected on the main menu screen shown in FIG.
The screen shown in FIG. 152 is displayed. This screen displays a list of users. The header fields on this screen include:
"Insurance number", "Insured person number", "Application date", "Name", "Age", "Gender", "District", "Application type",
“No. 1 and No. 2” are displayed. Further, a "basic information" button 515, a "progress" button 517, and a "judgment result" button 519 are provided as jump buttons at the top of the screen. The screen shown in FIG.
15 shows an example of a screen when 15 is selected. The insurance number, insured number, application date, and name are displayed as fixed information. Age, gender, district, application category and 1
No. 2 is the content of the basic information. When the progress button 517 is selected in this state, a screen shown in FIG. 153 is displayed. As shown in the figure, the items after the name are switched to items such as "request for survey", "request for opinion", "obtain survey sheet", "obtain opinion", "primary judgment", "secondary judgment", etc. ing.

On the other hand, when the examination result button 519 is selected, a screen shown in FIG. 154 is displayed. As shown in the figure, the items after the name are “primary judgment”, “reference time”,
It switches to “Secondary judgment”, “Authorization start”, “Authorization end”, “Authorization period”, etc. On these screens, an arbitrary user is selected from the user name list, and a reference button 521 is selected.
By selecting, the screen shown in FIG. 157 is displayed. In the screens shown in FIGS. 152 to 155, an external output button 523 is a button for outputting data of the integrated home care service support system of the present invention to the above-mentioned certification system for supporting long-term care, and an external input button 525.
Is a button for importing the data of the certification support system for need of nursing care into the integrated home care service support system.
Specifically, when the external input button 525 is selected, FIG.
A screen 55 is displayed, and, for example, “application form”, “survey request form”, “opinion form request form”, “primary judgment”, and “examination result” are selected as types of data to be taken. Also,
When the external output button 523 is selected, a screen shown in FIG. 156 is displayed, and “application form”, “certification survey form”, and “comment” are selected as types of data to be output.

(Detailed information on certification for long-term care) When the reference button 521 is selected on the screen shown in FIG.
The screen shown in is displayed. As shown in the figure, “Name”, “Age”, “Gender”, “District”, “Need for Nursing Care”, “Effective Period”, and “Renewal Date” are displayed as header items.
In addition, the “Accreditation Survey” tab 527 and the “Comments” tab 52
9. A “secondary judgment” tab 531 is provided. FIG.
7 shows a screen example when the certification survey tab 527 is selected. The accreditation survey includes information on the person who conducted the survey, the subjects of the survey, and special notes. In the lower part of the screen in FIG. 157, “General Survey” 533, “Basic Survey” 535, “Special Notes” 537
A lower tab is provided. FIG. 157 shows an example of a screen when the certification investigation tab is selected and the general condition investigation tab 533 is selected.

[Certification Survey Tab → Basic Survey Tab] FIG. 158
Indicates that the certification survey tab 527 is selected and the basic survey tab 5
13 shows a screen example when 35 is selected. As shown in the figure, this is an example of a screen displaying bar graphs of the survey results for 86 items that are basic survey items. FIG. 159
FIG. 158 is an example of a display screen when the character display button 539 is selected, and shows an example of a screen in which the investigation results of 85 items are displayed in characters (the details of these are the same on April 19, 2000). 2000-118568 filed by the applicant).

FIG. 160 shows an example of a screen for changing the item contents shown in FIGS. 158 and 159.
Alternatively, when an item to be changed is clicked in FIG. 159, this screen pops up.

(Certification Survey Tab → Special Notes Tab) FIG. 161
Indicates that the Certification Survey tab 527 has been selected and the Special Notes tab 5
It is a figure showing the example of a screen when 37 is selected. FIG.
When the read button 541 is selected on the screen shown in FIG. 1, special notes input by the i-mode or the mobile terminal are taken into the present system, and are displayed on the screen as shown in FIG.

(Comment tab) FIG. 162 is a view showing a screen example when the comment tab 529 is selected in FIG. As shown in the figure, a "basic information" tab 543, a "special medical care other" tab 545, and a "mental and physical condition" are displayed at the bottom of the screen.
A tab 547, a “care” tab 549, and a “other special notes” tab 551 are provided. The screen illustrated in FIG. 162 is an example of a screen when the basic information tab 543 is selected, and includes fields for inputting information regarding the research subject and information regarding the attending physician. This information is
Data input by a DA or the like can be taken into the present system via a read button, or can be directly input by a key in the present system.

(Certification Survey → Special Medical Care) FIG. 163 shows an example of a screen when the certification survey tab 527 is selected and the special medical care tab 545 is selected. On this screen, it is possible to input information on an opinion on a disease, special medical care, and an opinion on a physical and mental condition. (These details are described in Japanese Patent Application No. 2000-118568 filed on Apr. 19, 2000 by the same applicant).

(Certification Survey → Mental and Physical Condition) FIG. 164 shows that the certification survey tab 527 is selected and the mental and physical condition tab 547 is displayed.
9 shows an example of a screen when is selected. (Details of these input items are described in Japanese Patent Application No. 2000-118568 filed on Apr. 19, 2000 by the same applicant).

(Certification Survey → Care) FIG. 165 is a diagram showing an example of a screen when the certification survey tab 527 is selected and the care tab 549 is selected. (Details of these input items are described in Japanese Patent Application No. 2000-118568 filed on Apr. 19, 2000 by the same applicant).

(Certification Survey → Other Special Notes) FIG. 166 shows that the certification survey tab 527 is selected and the other special notes tab 551 is displayed.
It is a figure showing the example of a screen when is selected.

(Authentication required button → secondary judgment tab) Fig. 1
When the secondary determination tab 531 is selected on the screen shown in 62, a screen shown in FIG. 167 is displayed.

[0347] On this screen, information on the examination result of the secondary judgment in the examination committee is displayed. As shown in the figure, information indicating the basic survey rules from the first group to the seventh group in the form of a radar chart is also displayed (the details of the radar chart are the same on August 30, 2000). 2000-261296 filed by the applicant)
It is described in. Further, a field for inputting a review memo and a field for inputting a warning code are provided.

[Business Information] (PR Information) When the business information button 25 is selected on the main menu screen shown in FIG. 11, a screen shown in FIG. 168 is displayed. As shown in the figure, a PR information button 623 and a company internal management button 625 are provided as submenus. When the PR information button 623 is selected, a PR information provider list screen shown in FIG. 169 is displayed. What is displayed by default on this screen is a list of businesses involved with the logged-in user. As shown in the figure, a business name, service type, address, contact information, and homepage address are displayed. If the operator wants to refer to another company that is not displayed by default, he can do so by selecting the search button 627. When you select the desired business from the list,
For example, it jumps to the home page of the business as shown in FIG.

On the other hand, when the service result button 629 is selected on the screen shown in FIG. 169, a screen shown in FIG. 171 is displayed. As shown in the figure, the company name, the service record, the total number of people, the improvement value, and the decrease value are displayed. Primary judgment of service performance decreased (improved)
The number of users and the number of users whose primary judgment is increased (worse) are displayed in a bar graph together with the numerical value of the percentage. On this screen, select one of the business names,
When the details button 631 is selected, a screen shown in FIG. 172 is displayed. As shown in the figure, on the PR information detail screen, a corporate name, a business company name, an address, a telephone number, a representative name, a possible number of people, a homepage address, and a service result for each care degree are displayed. The service results by nursing care level are "needs support", "needs nursing 1", "needs nursing care 2", "needs nursing care 3",
At the five stages of “need for nursing care 4” and “need for nursing care 5”, the number of users with reduced (improved) primary judgment value and the number of users with increased (deteriorated) primary judgment value are displayed as bar graphs together with percentages.

As for these pieces of information, the result calculated by selecting the business analysis / evaluation button 21 on the main menu screen is registered in the analysis result file, and the information registered in this analysis result file is read. Is displayed.

[0351] Each service record PR of the integrated home care service support system introduced in each municipality
It is configured to be able to refer to the information, and to have a function to refer to the service PR information between the servers over the respective municipalities via the network so that the implemented service and the result can be referred to quantitatively. It may be.

(Business Internal Management) When the business internal management button 625 is selected on the screen shown in FIG. 168, a business list screen shown in FIG. 173 is displayed. This screen displays a list of businesses that you are associated with. When a desired operator is selected from the operator list and the reference button 633 is selected, an operator management menu screen shown in FIG. 174 is displayed. As shown in the figure, a user information button 635, a staff information button 637, a schedule button 639, a staff reward button 641, and a business analysis / evaluation button 643 are displayed on the company management menu screen.

A staff information button 637 manages basic information such as the staff address, telephone number, and qualification.

The schedule button 639 is further divided into a staff individual button 645, a whole company button 647, a care plan adjustment button 649, and a staff dispatch button 651.

[0355] The staff individual button 647 is a function for individual staff members to input their idle time, operating time, and the like based on their self-report.

[0356] The whole company button 647 is a screen for managing the schedule of the whole company. As a result of each staff inputting the free time of the operable time individually, for example, in a certain time zone, three helpers are used. This function manages the schedule of availability information for the entire business based on the availability time of individual staff members, such as being operable. The care plan adjustment button 649 is a function for performing adjustment when a care plan request is received. The function of the company-wide button 647 and the function of the care plan adjustment button 649 are linked to the function of the risk manager on the main menu screen. The staff dispatch button 651 is a function for performing staff adjustment. For example, when there are four vacant candidates in the care plan adjustment, an adjustment such as dispatching the staff closest to the requested user's house is performed. Function to perform

[0357] The staff reward button 641 is a screen for printing a transfer form or performing a payment check based on the input of information on the results of the staff's work and nursing care records.

The business analysis / evaluation button 643 is configured to jump to the cost-effective business screen of the business analysis / evaluation button on the main menu screen.

An interface function for creating the internal management information of the company with external software and incorporating it into the integrated home care service support system of the present invention, or transferring data from the integrated home care service support system to external software. It may be configured to have an interface function for outputting.

[Request Management] When the request management button 27 is selected on the main menu screen shown in FIG.
The screen shown at 75 is displayed. At the bottom of the drawing, a “transmission history” tab 553 and a “reception history” tab 555 are provided. FIG. 175 shows a screen example when the transmission history tab 553 is selected, and FIG. 176 shows a screen example when the reception history tab 555 is selected. When the outgoing call history tab 553 is selected, the history information of outgoing calls made so far is displayed. For example, if the user is a user, the history information transmitted by the user is displayed. When the home care service staff selects the outgoing call history tab 553, his or her outgoing call history or all outgoing calls of the corporation to which he belongs is displayed. FIG.
In 5, a blue mark 557 indicates information that has not been transmitted yet. In the reception history screen shown in FIG. 176, this blue mark indicates that the information is unread information.

[0361] The screens shown in Figs.
Information about a corporation, a business, an individual name, an individual type, a request category, and a title is displayed. The screen shown in FIG. 175 is further provided with a new button 559, a correction button 561, a delete button 563, and a reference button 565.

(Request Management Button → New Button) When the new button 559 is selected, a new screen shown in FIG. 177 is displayed in a pop-up. As the transmission destination, input fields of a community, a corporation, a business, and an individual name can be selected and input in a pull-down menu format. In addition, a community, a corporation, a business, and an individual name are input as a transmission source. This transmission source is configured to be automatically input on the system side. Further, fields for inputting a title, a request category, and a message are provided. When the above information is input and an OK button 567 is selected, a screen shown in FIG.
The input information is displayed on the screen shown in (1), and a blue mark indicating that no call has been made is added. When creating a plurality of messages, the above-described procedure is repeated. After creating those messages, selecting the send button 569 will send those messages at once.

(Request Management Button → Reference Button) When information of any row is selected and the reference button 559 is selected, a reference screen shown in FIG. 178 is displayed in a pop-up. This screen cannot be edited and can only be referenced. Regarding the transmission, all the users such as the user and the family, the home care service staff, the care manager, the corporation, the business, and the local government can transmit to all the destinations. However, the information that can be referred to differs depending on the person who has logged in.

[Maintenance Management] When the maintenance management button 29 is selected on the main menu shown in FIG. 11, a screen shown in FIG. 179 is displayed. As shown in the figure, a submenu button is provided on the left side of the screen. Specifically, a “system user ID password management” button 571, “user /
"Care management access right management" button 573, "user / staff access right management" button 575, "system menu access right management" button 574, "24 hour duty staff access right management" button 576, "user information access right management" Button 577, “parameter setting” button 579, “list screen default display management” button 58
1, a "master management" button 583, a "business / log information management" button 585, and an "access status automatic monitoring" button 587 are provided. The screen shown in FIG.
The screen example when the “system user ID password management” button 571 is selected is shown. On this screen,
The management number, name, type, ID and password are displayed. As for the management number and name, the information at the time when the applicant has entered the basic information for the application for the certification for nursing care is displayed. Further, the ID and the password are input manually or automatically on the system side. When it is desired to make a correction, a correction button 589 can be selected, and when a new input is desired, the new button 591 can be selected. The ID and password information is fed back to the user, so that the user can access various data using the assigned ID and password.

(Maintenance management → user / care manager access right management) When the user / care manager access right management button 573 is selected, a screen shown in FIG. 180 is displayed. When the user specifies a care manager by searching for a care manager, the user's name, age, gender, and contact information are automatically entered in the user name, age, gender, and contact fields. At the stage where the care manager has not been finalized,
The operator and care manager fields are blank. When the care manager is determined, the care manager notifies the local government of that fact, and the local government official who receives the notification inputs necessary information in the fields of the corporation, the business, and the care manager. This gives the manager and the user access rights.

(Maintenance management → user / staff access right management) When the user / staff access right management button is selected, a screen shown in FIG. 181 is displayed. As shown in the figure, items such as a user, a care manager, visiting care 1, visiting care 2, visiting bath 1, visiting bath 2, and the like are displayed. On the initial screen, only information on the user and the care manager is entered, and other items are blank. When the care manager creates a care plan, searches for a partner company and selects a company, and the selected companies are entered in the corresponding service items.

It is to be noted that the access right may be permitted from the stage of the provisional reservation, or the access right may be permitted after the main reservation is made. Further, the provisional reservation and the main reservation may be configured to have different access ranges for the same user. When the care manager creates a care plan and designates a tentative reservation, the name of the company at the time of the tentative reservation is taken into this screen.

(Maintenance Management → System Menu Access Right Management) When the system menu access right management button 574 is selected, a screen shown in FIG. 182 is displayed. As shown in the figure, the vertical axis displays main menu items and submenus for business analysis and business information. Furthermore, in the horizontal direction of the screen, as system operators, “user and family”, “ke manager”, “service staff”, “service staff manager”, “local government”, “local government manager”, “application agency” "," Accredited Research Institution ",
“Physician” is displayed. In the figure, "R" indicates reading, "W" indicates writing, and "E" indicates deletion.

[0369] Since the user summary is basically only reference, "user and family", "care manager", "service staff", and "service staff manager" are set to be readable, and "local government""," Local Government Manager "," Application Agency "," Accredited Research Institution ",
“Physician” is set to be inaccessible.

As for the user information, the user and the family cannot edit the information, the care manager, the service staff and the service manager can read and edit the information, and the local government, the local government manager, the application agency, The accredited research institute and the attending physician are set to be inaccessible.

The care plan can be edited only by the care manager, and the users and their families, service staff, service managers, local governments and local government managers can only refer to them. ,
And local governments are set to be inaccessible.

The schedule is originally only for reference,
As with the user summary, only users and their families, care managers, service staff, and service managers can see them, and municipalities, municipal managers, application agencies, accredited research agencies, and the attending physician cannot access them. Is set.

The information about the risk management can be read and edited only by the care manager, and the remaining users and their families, service staff, service managers, municipalities, municipal managers, application agencies, accredited research agencies, and the attending physicians Is set to be inaccessible.

Since the care record is also transmitted by the user and the family, the user and the family, the care manager, the service staff and the service staff manager are set so as to be able to refer to and edit, and the local government, the local government manager, and the application agency ,
The accredited research institute and the attending physician are set to be inaccessible because they relate to privacy information.

The business processing information is set to be accessible from the viewpoint that the user and his / her family may refer to the amount charged as their own user. Further, the care manager is set to be able to refer to, the service staff is set to be able to read and write, and the service staff manager is set to be able to read, write and delete. And municipalities, municipal heads,
Access to the agency, accredited investigator, and attending physician is disabled.

The multidimensional statistics are set so that users and families cannot access them, and the care manager, service staff manager, and municipal manager are set so that they can read, write, and delete, The local government is set to be readable, and the application agency, the accredited research institution, and the attending physician are set to be inaccessible.

In the service evaluation analysis, the user's service evaluation is viewed by primary judgment by problem, so that the user and family, care manager, local government, local government manager, application agency, and accredited research organization can be referred to. Is set.
The attending physician is set to be inaccessible.

In the user usage time analysis, a person who has a comprehensive view such as a care manager, a service manager, and a municipal manager is set to be able to read, write, and delete. The municipality, application agency, and accredited investigating agency are set to be read-only, and the attending physician is set to be inaccessible.

In the cost-effectiveness analysis, as in the case of the user usage time analysis, the care manager, the service manager, and the local government manager are set to be able to read, write, and delete, and the service staff, the local government, and the application agency. , The accredited research institute is only for reference, and the users, their families and the attending physician are inaccessible.

The analysis result reference is set so that the user and family, the care manager, the service staff, the service staff manager, the local government, the local government manager, the application agency, the accredited research institution, and the attending physician can all refer to the results. ing.

The certification for long-term care may need to refer to his / her opinion and survey, so that the user and family, the care manager, the service staff, and the service staff manager are set so that they can be referred to. reading,
It can be written and deleted, and the municipal manager is set to read only, and the agency acting, the accredited research institute, and the attending physician are set to read and write.

The business information includes three types of information: basic PR information, service performance PR information, and internal management of the business. The basic PR information includes users and their families, care managers, service staff, service staff managers, and local governments. , Local authorities, application agencies, accredited research agencies, and attending physicians are all set up for reference only. Service performance PR information can be read, written, and deleted by service managers and local government managers, and can be read only by users and families, care managers, service staff, municipalities, application agencies, accredited research organizations, and attending physicians. It is set as follows.

[0383] The internal management of the business can be read, written, and deleted by the care manager, service staff, service staff manager, application agency, accredited research organization, and attending physician.
And local government officials are set to be inaccessible.

In request management, since everyone can be a sender and a receiver, users and their families, care managers, service staff, service staff managers, municipalities, municipal managers, application agencies, accredited research agencies, and attending physicians Are set so that they can be read, written, and deleted.

In the master management, similarly to the request management, the user and family, the care manager, the service staff, the service staff manager, the local government, the local government manager, the application agency, the accredited research organization, and the doctor in charge all read, write, and write. It is set so that it can be deleted.

The maintenance management is set so that the municipal manager can read, write, and delete, and the remaining users and their families, the care manager, the service staff, the service staff manager, the municipal government, the application agency, and the accreditation survey The institution and the attending physician are set for reference.

Since other software is only called, the remaining care managers, service staff, service staff managers, municipalities, municipal managers, application agencies, accredited research institutions, and the attending physicians, excluding users and their families, All are set to be callable.

(Maintenance management → 24-hour duty staff access right management) When the 24-hour duty staff access right management button is selected, a screen shown in FIG. 183 is displayed. This screen shows who is turning as of today.
As shown in the figure, the name of the person in charge of rotation from the first day of a certain month (October in the example screen) to the end of the month is displayed.

When a specific row is selected (the selected row is displayed in yellow, for example) and a reference button 653 is selected,
The screen shown in FIG. 184 is displayed in a popup. As shown in the figure, the ID of the wheel number, the staff name, the district, the corporation, the business, and the service type of the day are configured to be displayed.

(Maintenance management → user information access right management)
When the user information access right management button 577 is selected,
The screen shown in FIG. 185 is displayed. As shown in the figure,
The user information access right management is a management table indicating which system operator can access information created by whom.

When the user and his / her family are system operators, the information creator may be another person or another person. If the information creator is himself, the information is set so that it can be read, written, and deleted. On the other hand, all information created by anyone other than the user is set to be inaccessible.

If the care manager is a system operator,
If the information creator is the care manager himself, the information can be read, written, and deleted. If the information creator is information created by a staff member of the same corporation as the care manager, the information is set to allow only reference, and if the information creator is not related to the care manager, access is set to be inaccessible.

When the service staff is the system operator, when the information creator is the service staff itself, reading, writing, and deletion are enabled, and when the service staff is the same corporation, only reading is possible. In addition, information created by a different corporation with a common care plan is set to allow only reference, and information created by a person unrelated to the service staff is set to be inaccessible.

When the 24-hour rotation staff is a system operator, and when the information creator is unrelated to the user, the information is set so that only the information can be referred to.

(Maintenance Management → Parameter Setting Button) When the parameter setting button 579 is selected, a screen example shown in FIG. 186 is displayed. On this screen, each main menu (user summary, user information, care plan, schedule, risk management care management, care record, paperwork, work analysis / evaluation, certification for long-term care, business information, request management, other software) The data for each is displayed. In this screen example, a parameter setting screen for user information is displayed. As shown in the figure, items displayed on the user information list screen are displayed in the left vertical direction. A display / non-display setting field 593 for setting whether or not to display these display items, a field 595 for setting the display order, an attribute field 597, the number of item digits 599, a character color 601, a background color Each setting field 603 and a change flag 605 are provided. In the display / non-display setting field 593, ○ indicates display, and x indicates non-display. Further, when the default value is changed in the digit number setting item, the digit number display is displayed in blue, for example. The “default” of the change flag item corresponding to the changed item is set to the active state, and is displayed, for example, in orange. If this default button is selected, the number of items is changed to the value set by default. In addition, the default of the portion where the number of items is not changed is inactive and is displayed in, for example, gray. In the example of the screen shown in FIG. 186, a screen for parameter setting for user information is displayed, but information on other main menu items can be continuously referred to by scrolling display on the same screen. .

(Maintenance management button → List screen default display management button) When the list screen default display screen management button 581 is selected, a screen shown in FIG. 187 is displayed. As shown in the figure, the names of lists in each main menu (for example, user information list, care record list, etc.) are displayed on the left side of the screen. In the upper part of the screen, the name of the person who has logged in, that is, the user's family, care manager, visiting bathing, visiting bathing manager, local government, and local government manager are displayed. And it shows how far the logged-in person can refer to each list screen. For example, the user family can see only personal information on the user information list screen. Furthermore, this indicates that the care manager can refer to the user information list of the entire corporation to which the care manager belongs. If "business" is set, only information of the same business is displayed by default. In addition, when changing the setting of the default display, it can be performed by selecting the correction button 607.

(Maintenance Management Button → Master Management Button) When the master management button 583 is selected, a screen shown in FIG. 188 is displayed. This screen is a screen for adding / modifying a master file, for example, adding or modifying a candidate for an option.

(Maintenance Management Button → Business / Log Information Management Button) When the business / log information management button 585 is selected, a screen shown in FIG. 189 is displayed. In the user work analysis condition setting screen shown in FIG. 135, a large classification work, a middle classification work, and a small classification work are set, but these are the screens for assigning those works to the respective items of the main menu. For example, the main menu is the user summary, the submenu 1 is the details of the care plan, the submenu 2 is the tentative reservation, the major business is the care plan, the medium business is the drafting,
Set the sub-classification business name as user vacant schedule input.

[0399] by the presence or absence of the reference time and the registration for all of the screen, for the grouping, keep or associate to any screen with any screen any business a pre-set in the environment file. Thus, a table is created in association with the large, medium, and small business classifications. This allows
It is possible to calculate the required time and labor cost for each of the large, medium, and small business categories by counting which screen has been viewed and registered as log information. This enables efficient system operation with cost reduction in mind. For example,
The system automatically stores the read / write access record of the file as a log file for which screen and how many times it was referred, so the open / close time of the file is automatically calculated according to the screen transition. can do.

(Maintenance Management Button → Access Status Automatic Monitoring Button) FIG. 190 shows an access status automatic monitoring button 587.
It is an example of a screen displayed when is selected.

[0401] When attempting to refer to privacy information by illegally obtaining a password, log information indicating that this person usually refers to a menu in this range during this time period is recorded. When a log that is clearly different from the log information is found, this is an auxiliary function for setting a warning flag and detecting an illegal operation. On this screen, information on a person who is currently accessing the system, specifically, an ID, an IP address, and a start time are displayed in real time. When the line where the warning flag is set is selected and the detail button 609 is selected, a screen shown in FIG. 191 is displayed.

[0402] As shown in the figure, the provider name, IP address, start time, and time zone are displayed at the top of the screen. This is information at the time of access. For example, if access is made from provider B while access is normally through provider A, a warning flag is displayed near that provider.

Further, the contents of the access start time, the access time, the main menu used, the access target user, the access target corporation, the access target business operator, and the access target staff are displayed in real time. In this case, for example, the information is updated and displayed as needed every time the item of the main menu changes. It is configured so that the latest information is always displayed on the first line. In the screen example, 9:45:
At 50, the user information is accessed, and at 10:15:35, the care plan details are accessed. The access target user is the name of the accessed user.

[0404] The total access time indicates the total time since the access was started.

When the history button 588 shown in FIG. 191 is selected, a screen shown in FIG. 192 is displayed. As shown in the figure, "management number" and "I
"D", "password", "contact", "district", "corporate", "business name", "service type", and "operator" are displayed. Furthermore, at the bottom of the basic information, “Date”, “Disclosure time”, “End time”, “Total access time”, “Provider”, “IP address”, “Access target user”, “Access target corporation”, “ "Accessible business operator", "Accessible staff", and "Time zone" are displayed. On the screen shown in FIG. 191, the access status is displayed in real time, but the data displayed on the screen shown in FIG. 192 is the history data for each access from the access to the end. The mark 613 shown in the column of the user to be accessed indicates that, during one access, three times of unauthorized use has been performed on the user to be accessed. Similarly, a mark 615 indicates that there has been one fraud regarding the access target business, a mark 617 indicates that there has been one fraud regarding the access target staff,
Further, the mark 619 indicates that the fraud has occurred twice with respect to the time zone.

When one of the lines in the history data shown in FIG. 192 is selected and the display button 621 is selected,
The screen shown in FIG. 193 is displayed. In FIG. 192, “Provider”, “IP address”, “Start time”, “End time”, and “Time zone” are displayed at the top of the screen. As shown in the figure, a warning mark (!) Is displayed for a suspicious item. In addition, below that, as detailed information of the selected row,
“Access start time”, “Access time”, “Usage main menu”, “Access target user”, “Access target corporation”, “Access target business operator”, and “Access target staff” are displayed. Also in these items, a warning mark (!) Is displayed at a suspicious location.

[Other Software] When the other soft button 31 on the main menu shown in FIG. 11 is selected, the other software shown in FIG.
The screen shown in is displayed. As shown in the figure, this is a screen for activating software for outputting or capturing data of an intermediate file between external software and the integrated home care support system of the present invention. Examples of such software include care plan data conversion software (Internet version), care plan data conversion software (client server version), receipt data conversion software (internet version), receipt data conversion software (client server version), care record support Data conversion software (PDA), care record support data conversion software (palmtop), care record support data conversion software (i-mode), care record data conversion software (OCR), care record data conversion software (OM
R), usage fee data conversion software, and business office data conversion software. By selecting and starting a desired data conversion software from this screen, a CSV file written in a predetermined place is taken in, converted and converted into a form that can be taken into the integrated home care service system. It is possible to output data from the integrated home care service support system in such a manner that the care plan software can be imported.

[Access Right Control Screen] FIGS. 195 to 249 show the access right control of each screen described above. In each drawing, “図 面” indicates that access is possible, “×” indicates that access is not possible, and “Δ” indicates that the access is indefinite. Furthermore, "CL &FA" refers to the user and family, "CM" refers to the care manager, "HC" refers to the home care staff, "HC-TOP" refers to the manager of the home care provider, and "SGB" refers to the local government. , “SGB-TOP” respectively indicate local government executives. These figures show who logged in and who can access the created information. For example, in the diagram shown in FIG. 195, the user and the family can access the user summary screen created by the user and the family himself because “○”, but the user summary screen created by other than the user and the family is “ × ”indicates that access is not possible.

[Form] FIG. 250 shows an example of a form of mind and body information, contents of care carried out, and special notes in the care record list.
51 shows an example of a form of a record according to a problem in a care record list,
FIG. 252 shows an example of a form for using the nursing record list, and FIG.
Shows an example of a report list for sending a list of care records.
In these forms, the details of the result are printed as a header. In the header section 363,
"Date", "Start time", "Time required", "End time", "User", "Service type", "Recorder",
"Business name / corporate name", "date and time classification", "transportation"
“Moving time” and the like are printed. As shown in the figure, the first row and the second row have different service types and business names. That is, this form is designed so that it can coexist in the same form even if the service type and the name of the business are different.

[0410] Specifically, this form is basically an A4 vertical type (reduced pattern), designed to print a page in the horizontal direction (time-sequential direction) and to print a genre in the vertical direction.

Each special note is configured so that the column width (according to the maximum number of characters) is widened at a certain pitch by looking at the number of characters. Specifically, if there are special items in multiple genres, the height is fixed so that the column width can be changed in units of 10% to 20%, and the maximum column width is set in the field of the fixed height. Is configured to expand to the maximum number of characters that can fit in the horizontal direction.

In the form shown in FIG.
The columns and the fifth column show an example in which all the printed output heights are the same because the service type and the service provider are the same. Further, for example, the third column and the fourth column have different column widths. This is based on counting the number of characters in special remarks, looking at the most characters,
It is configured so that the pitch can be changed, for example, twice or 1.5 times, and the row width is expanded so that the height direction does not change, and the difference in the number of characters is absorbed. In other words, even for the same company, the column width is designed to change according to the amount of special notes written for each day. It should be noted that “Mental and physical information / conducted nursing care content”, “problem nursing record”, “usage fee”,
In each of the “feed list”, the height and width of each block are configured to be the same.

[0413] Since the mental and physical information shown in Fig. 250 has different items for each business, the items are printed for each column. Vital information includes the classification name,
Since there are evaluation item names and options, the category name and the evaluation item name are separated by a slash, and the evaluation item names and the options are separated by a colon.

[0414] After the mental and physical information, the contents of the care carried out are recorded. As shown in the figure, a large classification, a small classification, an item and a time are recorded. In addition, when the same company has a different amount of recorded nursing care content, the height differs as shown in the fifth column.

[0415] The height and width of the special remarks are configured to be set on a per-enterprise basis. Once the height is set, the width is increased according to the number of characters and absorbed.

The header part of the problem-specific care record shown in FIG. 251 is the same as that in FIG. Each problem title is separated by a thick ruled line. Then, the date of occurrence and the date of solution are printed in one line. If not resolved, "undecided" is printed. Further, the contents of physical care and special notes are printed. In addition, the height of the problem special description is configured so as to be the same for all the same companies. In addition, even if it is the same company, when the number of problems differs from day to day, it is configured to be printed in the vertical direction.

[0417] Fig. 252 shows an example of a usage fee form.

[0418] Fig. 253 shows an example of the form of the report list.

[Business Flow and System] FIGS. 254 to 283 show (1) application for the certification of need for nursing care / acceptance / request for investigation / request for preparing opinion, (1) certification for the certification for nursing care / collection of questionnaire, (1) ) Certification required for nursing care Create opinion / collect opinion, (2) Care management Care plan creation 1, (2) Care management Care plan creation 2, (2) Care management risk management care manager, (3) Care information sharing User information / Schedule information / Nursing care record information sharing, (4) Consultation response from users and family / Service staff, (5) Normal care record / 24-hour consultation, (8) Service performance P
R, (9) Care conference, (10) Log analysis / evaluation and (11) System request management, (12) Business processing receipt management / benefit management, (12) Business processing Usage fee management / reward management 1 shows a system. In these figures, CL & FA indicates users and families, CM indicates a care manager, SGB indicates a local government,
MD is a medical doctor and medical institution, HC is a home care staff, HC-TOP is a service business manager,
SGB-TOP indicates a local government executive, SP indicates a system provider, and National Health Insurance Federation indicates a National Insurance Union.
In addition, (1) to (4), (8) to (12), and the like shown in the figure correspond to those shown in the tables shown in FIGS.

[Nursing Care Recognition Processing] FIG. 254 is a flow chart showing processing in the case of performing application surrogate / accepting / requesting a survey / request for preparing a written opinion in the business requiring long-term care.

In step S1 of FIG. 254, the user and his / her family request an application agency request to the care manager. In step S3, the care manager accepts an application agency. Accepting an application agency includes listening to application information. Next, in step S5, the care manager registers the applicant information. That is, as shown in FIG. 255, the terminal device 1001 of the care manager logs in to the integrated home care service support system via the network, and selects the user information button 9 from the main menu screen shown in FIG. The user information list information screen shown in is displayed. In this case, for the new user, the user name is not displayed on the screen shown in FIG. Then, a new button 101 is selected, and a new input screen shown in FIG. 34 is displayed. In this screen, the “name” of the applicant,
"Gender", "Age", "District", "Renewal Date", "Needs for Nursing Care", "Authorization Period Start Date", "Authorization Period End Date",
The user inputs a “phone number” or the like, performs error checking and correction as necessary, and selects an “OK” button 114.
As a result, the basic information of the applicant is stored in the user information file 10
03 is registered. Then, in step S7, the care manager makes an application request to the local government. This application request is notified to the local government terminal 1007 via the mail function or the login notification function 1005.

On the other hand, in step S9, the local government official accepts an application from the care manager. That is,
The local government terminal 1007 in FIG. 255 receives an application request from the care manager via the mail function or the login notification function. Then, the user selects the read button 106 on the screen shown in FIG. 35 to read the basic information from the user information file 1003. Step S11
In S13 and S13, information for a request for a certification survey and a request for the creation of a written opinion is input and the user information file 100 is entered.
3 and notify the care manager and the attending physician via the mail function or the login notification function. Furthermore, the local government staff outputs the basic information registered in the user information file 1003 to the media, registers the basic information in the local government's nursing care office system, and outputs the basic information from the local government's nursing care office system to the media. Register (Details of the local government's care administration system and the certification support system for need of care are described in Japanese Patent Application No. 2000-118568 filed on April 19, 2000 by the same applicant).

FIG. 256 shows the accreditation survey /
It is a flowchart which shows a survey form collection process. FIG. 254
In the flowchart shown in FIG. 27, when the application agency is accepted, the care manager accepts a certification investigation request from the local government in step S15 of FIG. 256. And
In step S17, the certified researcher conducts a certified survey, and in step S19, inputs the survey result to the portable terminal 1009 such as a palmtop PC or a PDA shown in FIG. Then, the input information is transferred to the care manager terminal 1001. The surveying organization checks and corrects the data-transferred survey result, and writes the certification survey form in the certification-required certification information file 1011. Then, it notifies the local government via the mail function or the login notification function 1005 of the completion of the input of the certification survey result.

[0424] On the other hand, the local government accepts the certification survey form in step S21. That is, the local government terminal 1007 shown in FIG. 257 receives a notification of the result of the certification survey from the care manager via the mail function or the log-in notification function 1005, and the stage-by-step progress management of the certification system for supporting long-term care certification (for details, see April 2000). (Described in Japanese Patent Application No. 2000-118568 filed on the 19th by the same applicant)
And outputs a certification slip 1008 and notifies the applicant of a response to the certification survey.

FIG. 258 is a flow chart showing the process of preparing and collecting opinion papers.

In step S9 in FIG. 254, when a request for preparing a written opinion is accepted, in step S23 in FIG. 258, the medical period (the attending physician) receives a request for preparing a written opinion from the local government (care manager, user, and family members). May be requested). Next, a medical examination is performed in step S25, and a written opinion is prepared in step S27. That is, in FIG.
In the attending physician terminal 1013, the doctor's association software, which is an opinion paper creation program, is started and necessary items are input. Then, the attending physician terminal is connected to the network, and is taken into a user information screen on the web (a screen displayed by selecting the attending physician tab 111 in FIG. 35). Then, the written opinion is written into the nursing care certification information file 1011. Then, using the mail function or the login notification function 1005, the local government side is notified of the completion of the statement of opinion.

On the other hand, the local government accepts the opinion at step S29, outputs the opinion via the step-by-step progress management screen of the certification requiring support system for nursing care, and notifies the reply to the opinion creation. In this case, the opinion document 1010 is output from the local government side terminal shown in FIG.

[Care Management Process] FIG. 260 is a flowchart showing a care plan creation process.

In step S31 of FIG. 260, the user and family request the care manager to create a care plan. In step S33, the care manager receives a care plan creation request. Specifically, the care manager hears the user information, the care insurance number, and the service request from the user and family. And
In step S35, user information registration is introduced. That is, in FIG. 261, with the care plan creation authority, the user logs in to the integrated home care service support system and refers to the user information in the user information management function. Specifically, as shown in FIG. 261, the care insurance number by the search button 91 on the user information list screen shown in FIG. 33 with reference to the user information file 1003, the insurance information file 1013, and the certification information file for need of nursing care 1011. And registered user information from the basic user information shown in FIG. At this time, if there is already a use service, the schedule is grasped. Then, step S3
At 7, the user information is updated. And the user,
The family and the care manager perform a care assessment in step S39.

[0430] Next, in step S41, a care plan is created. That is, from the care manager terminal 1001 in FIG. 261, the user logs in to the integrated home care support system via the network, and selects the care plan button 11 on the main menu screen in FIG.
The care plan list screen shown in is displayed. For example, when a new care plan is created, a new button 16
9 is selected, and a weekly care plan tab 180 is selected on the screen shown in FIG. 46 to display a weekly schedule of the care plan. Then, the user clicks on a desired free time slot to display a care plan input screen as shown in FIG. 48, and inputs a care plan. Further, a problem area tab 185 and an action plan tab 187 shown in FIG. 48 are selected to extract a problem area and create an action plan. Then, the created care plan is stored in the care plan information file 1
Register at 017.

Next, in step S43 of FIG. 262, the care manager searches for a service vacancy schedule. Specifically, in FIG. 263, the care manager terminal 100
1 to the screen shown in FIG.
The user selects 80 and refers to the service schedule information file 1019 and the service result information file 1021 to display a weekly care plan and search for a service vacancy. Then, in step S45, a tentative reservation for a service schedule is made. This is the “temporary reservation” button 1 on the screen shown in FIG.
This is done by selecting 99. Then, in step S47, a temporary schedule estimate is created. That is, this is performed by creating an “estimate vote” button 195 on the screen shown in FIG. Then, the user, family, and home care staff are notified by the mail function or the login notification function 1005. In step S49, the user and his / her family
The home care staff examines the provisional reservation in step S51 while referring to the screens shown in FIG. 49 to FIG. 53 through the terminal 25 of the home care staff or the terminal 1027 as appropriate. That is, a reserved plan among the weekly care plans shown in FIG. 46 is examined. After reviewing, if there is a problem with the estimate,
In step S55, the provisional reservation is canceled, and steps S43 to S53 are executed again.

On the other hand, if it is determined in step S53 that there is no problem in the estimation, the care manager accepts the approval of the care schedule in step S57.
Then, in step S59, the main reservation of the service reservation is made. Specifically, for example, by selecting the “official reservation” button 201 on the screen shown in FIG. 46, the temporary reservation written in the service schedule information file 1019 is updated to the official reservation. Then, in step S61, the service providing slip is distributed. That is, the schedule of the service provider is distributed to the service provider. And step S
At 63, the care plan creation operation is completed.

[Care Schedule Change Processing] FIG. 264
9 is a flowchart showing a process when changing a care schedule. This processing smoothly cancels the service / refers to the available information / estimates the co-payment amount after the change / temporarily holds down the service after the change / consents all the parties related to the changed service / determines the service after the change This is the processing to be performed.

In step S65 of FIG. 264, the user, family and home care staff request the care manager to change the schedule. On the other hand, in step S67, the care manager accepts a request for changing the care schedule. Then, in step S69, a service vacancy schedule is searched. That is, in FIG. 265, the care manager terminal 1001 logs in to the integrated home-based support system via the network, and the RIXMANE care manager button 15 on the main menu screen shown in FIG.
Is displayed, and a risk management / care management list screen shown in FIG. 60 is displayed. Then, from the user list shown in FIG. 60 (here, a list of users who are in charge of the care manager is displayed), the user who has received the request is focused and the "correct" button 171 is selected. As a result, since the daily schedule screen shown in FIG. 61 is referred to, the monthly schedule tab 268 is selected, and the service schedule information file 1019 is referenced while appropriately referring to the monthly schedule.
To search for service availability reservations. Next, in step S71, a change cost difference analysis is performed. Then, in step S73, a provisional reservation for a service schedule is made. That is, the care manager terminal 1001 shown in FIG.
Alternatively, a screen shown in FIG. 62 is displayed, and a “temporary reservation” button 1
By selecting 99, a temporary reservation for a service schedule is made. This temporary reservation is written in the service schedule information file 1019. Then, in step S75, a care schedule change estimate is created. 62. That is, the weekly schedule screen of the risk manager and the care manager shown in FIG. 62 is displayed on the care manager terminal 1001, the schedule is changed, and the “estimate vote” button 195 is selected, so that the schedule change estimate 1028 is appropriately output, and the change temporary Estimate registration for service schedule information file 1
019.

On the other hand, the user, family and home care staff examine the contents of the provisional estimate of the change of the care schedule in step S77, and the home care staff examines the provisional reservation in step S79. In other words, the user and family or home care staff
In the main menu screen shown in FIG. 11, the schedule button 13 is selected, and the schedule change provisional estimation contents are examined with reference to the weekly schedule screen shown in FIG. 57 or the monthly schedule screen shown in FIG.

If it is determined in step S81 that there is a problem in the estimation, the flow returns to step S69, and steps S69 to S81 are executed again.

On the other hand, if it is determined in step S81 that there is no problem in the estimation, in step S83, the care manager makes a full service reservation. That is,
For example, the screen shown in FIG. 46 is displayed on the care manager terminal 1001 and the “real reservation” button 201 is selected. Then, in step S85, the care plan is submitted.

[Care Information Sharing Process] FIG. 266 is a flowchart showing the care information sharing (user information / schedule information / care record information sharing) process.

At the time of normal service, the first home care staff writes user information, schedule information, and care record information in a contact note in step S87, and creates a care record in step S89. Specifically, FIG.
As shown in FIG. 67, the terminal 1027 on the home care provider side logs in to the integrated home care support system via the network, and in the main menu screen shown in FIG.
The “care record” button 17 is selected, and the care record file 1031 is accessed via the care record management screen on the web to create a care record.

[0440] When the user's situation changes, the first home care staff sends the user information file 1003, the schedule, and the user information management screen, schedule management screen, and care record management screen on the web from the terminal 1027. Information file 1029 and care record file 10
31 to change user information, change schedule information, and create a care record.

On the other hand, the care manager accesses the schedule information file 1029 from the terminal 1001 via the schedule management screen on the web, and changes the schedule.

[0442] In addition, the care manager operates the user information file 1003 from the terminal 1001 through the user information management, schedule management, and nursing record management screens on the web for precautionary measures and business communication before the visit. , Schedule information file 1029, care record file 103
1 is accessed and user information, schedule information, and care record information are referred to. However, it is configured such that only the user information, schedule information, and nursing record information to which the care manager participates can be referred to.

[0443] Further, the second home care staff (related person of the user (owner of the access right)) uses the terminal to manage user information on the web, schedule management, etc. The user information file 1003, the schedule information file 1029, and the care record file 103 are displayed via the screen and the care record management screen.
1 can be accessed and user information, schedule information and care record can be referred to. Also in this case, it is configured such that only the usage information, schedule information, and nursing care record information involving the logged-in home care staff can be referred to.

[0444] Furthermore, if the user and his / her family are not present at the time of the service, the user information file 1003, the user information file 1003, the schedule management screen, and the nursing record management screen are transmitted from the terminal. The user can access the schedule information file 1029 and the care record file 1031 to refer to the user information, the schedule information, and the care record. However, it is configured such that only the user information of the user and the family, the schedule information, and the care record information can be referred to.

In short, the user information, the schedule information and the care record information can be referred to a plurality of home care staff (care manager and user) according to their security. Have been.

[Processing for Consultation from User and Family / Service Staff] FIG. 268 is a flowchart showing processing for consultation from a user and family / service staff.

[0447] The user, family and home care staff
Complaints, inquiries, etc. are made to home care staff and care managers regarding nursing care and care plans. Home care staff and care managers record the content of the consultation. (It is also possible for the user and family to input directly). That is, as shown in FIG. 269, the consultation for each consultation type is recorded in the care record file 1031 via the care record management screen on the web.

[0448] The home care staff, the care manager, and the local government use the care record management screen to display the care record file 1.
031 and refer to the consultation record information.

[0449] The home care staff, the care manager, and the local government perform a statistical analysis by consultation type through a business analysis / evaluation screen on the web.

[Normal care record / 24 hour consultation process] FIG. 270 is a flowchart showing normal care record / 24 hour consultation process. Step S11
In step 1, the home care staff refers to the nursing records of all the staff involved and makes a preliminary study of the service. Specifically, as shown in FIG. 271, the home care staff terminal 1
Reference is made to the nursing care record file 1031 on the web via 027, and mental and physical information, problem information and the like are referenced. And
In step S113, the home care staff implements a service for the user and the family. That is,
The data is transferred to the care record management terminal 1027 using a palmtop PC, PDA, mobile phone, or the like. Next, in step S115, a care execution record is created. More specifically, the home care staff can use the care record management terminal 10
The nursing care record is written to the nursing care record file 107 via 27.

[0451] On the other hand, the user and the family decide in step S1
At 17, consult anytime for 24 hours. Specifically, consult the home care staff or care manager out of charge by telephone contact or the like. The out-of-charge home care staff (rotation of the rotation etc.) and the care manager refer to all the information of the consultant (including the home care staff etc. as well as the user) (step S119) and implement a service corresponding to the consultation. (Step S121), a care record is created (Step S123). Specifically, the out-of-charge home care staff and care manager refer to the user information management screen, care record management screen, schedule management screen, and care plan management screen on the web via the terminal, and Refer to the care record file 1031 accordingly,
Refer to user information, care record, schedule information, and care plan information. Further, a care record is created via the terminal 105 and written into the care record file 107.

On the other hand, in the case of the home care staff in charge,
Nursing record file 1 via the nursing record management terminal 1027
From 031, a record including the latest information (care record when no one is in charge) is referred to.

[0453] The care manager and the upper layer of the home care service provider refer to the care record file 1031 through the work analysis / evaluation screen on the web and perform 24-hour analysis.

[PR Process of Service Record] FIG. 272 is a flowchart showing a process for PR of the service record.

[0455] The home care staff creates a care record,
The care manager conducts care management work and conducts an accreditation survey. That is, as shown in FIG. 273, care management-related work, creation of a certification survey form, caregiver, and the like from the terminal 1027 through user information management on the web, care record management, a schedule management screen, and a care plan management screen. Make a record and make a certification survey-related file 10
33, the record is written in the care management related file 1035, and the care record file 1031. (Steps S125, S127, S129) Also, the care manager and the home care service business upper management analyze service performance. That is, care manager evaluation, home care staff evaluation, and certification survey evaluation are performed via the business analysis / evaluation screen on the web, and the analysis evaluation is written to the business analysis evaluation file 1037. Further, step S1
At 33, the service result bulletin board display is set.
That is, the information display such as the display range of the service result is set in the service result evaluation file 1039 via the business analysis / evaluation screen on the web.

In step S135, the user and his / her family refer to the care manager and home care staff related information. That is, home PC or PC set by local government
To access the service performance evaluation file 1039 via the care record management screen on the web, read the information of the care manager and the home care provider, and refer to the used service information. Specifically, the user and the family refer to the list of businesses to determine which home care supporter is better or which care manager (service provider) to request. At this time, for example, an image (still image or moving image) of the nursing care service is displayed, or the data of the reduction in the degree of nursing care required before and after the business operator is displayed by performing the nursing care service. By doing so, the service can be visually advertised to the user and family.

The care manager proceeds to step S13
At 7, reference is made to home care staff related information. That is, information on the home care provider is read from the service performance evaluation file 1039 via the care record management screen,
With reference to the home care result information, a business operator to be a candidate in the schedule is selected. In other words, the service achievement company information can be referred to as a material for determining which company is incorporated in the care plan.

[0458] In step S139, the local government refers to the care manager related information. That is, the service record evaluation file 10 is displayed via the care record management screen.
The information of the care manager is read from 39, and the care manager to be a candidate for the care certification investigator is selected with reference to the care manager performance information.

[Care Conference Processing] FIG. 274 is a flowchart showing the care conference processing.
The care conference is a conference in which helpers, nurses, and the like, who belong to different care plans but are linked by a care plan, determine various policies.

[0460] In step S141, the care manager and the home care staff draft a plan for holding a care conference. Then, in step S143, a care conference target person is selected. That is,
As shown in FIG. 275, a user-specific search is performed via the schedule management screen on the web, and a target user is specified. Next, in step S145, attendees of the care conference are selected. That is, attendees are designated via the schedule management screen. Then, step S1
At 47, an empty schedule is searched. Then, in step S149, a care conference scheduled date is reserved. This reservation is made via the schedule management screen. Then, in step S151, a care conference is notified via the mail function or the login notification function.

On the other hand, the home care staff examines the care conference in advance. Specifically, the user accesses the user information file 1003, the care record file 1031, and the analysis / evaluation file 1041 via the user information management screen, the care record management screen, and the work analysis / evaluation screen. This is done by referring to detailed information, a list of care records, and service evaluations.

On the other hand, the care manager or the home care staff outputs a care conference material in step S155, and holds a care conference in step S157. That is, the user information file 1003, the care record file 1031, and the analysis / evaluation file 1041 are accessed via the user information management screen on the web, the care record management screen, and the work analysis / evaluation screen, and the user detailed information form Print out a nursing record list and service evaluation form.

According to the system of the present invention, according to the system of the present invention, the care conference, which has conventionally required labor, can be provided with the user detailed information, the care record list, and the service evaluation on the web. In addition, the user details information form, the nursing care record list, and the service evaluation form can be output as materials for the care conference, greatly reducing the labor involved in the care conference. be able to.

[Log Analysis / Evaluation Processing] FIG. 276 is a flowchart showing log analysis / evaluation processing.

The care manager, home care staff, and local government access various business files 1043 using the functions provided by various systems as shown in FIG. 277, perform various searches / recordings, and perform log information files. The log information is recorded in 1045.

[0466] The care manager, the home care staff, the home care service provider upper management, the local government, and the local government executive perform log analysis. That is, a log analysis request is made from the business analysis / evaluation screen, and the log analysis file 1
The analysis result is read from 047, analyzed and evaluated, and the analysis result is printed out as various log analysis tables such as a business content analysis table and a business time analysis table. Further, the analysis result is written to the log analysis file 1047.

[System Request Management Processing] FIG. 278 is a flowchart showing the processing of system request management. The system request management is a process for properly organizing requests from various users when a plurality of various system users use them, and for quantitatively grasping how many requests are present.

[0468] In steps S161 and S163, the care manager, the home care staff, the home care service provider executive, and the local government use the functions provided by the various systems to generate a request for system function enhancement. In S165, the request items (request type, comment, etc.) are entered via the system request management screen on the web as shown in FIG. The input information is stored in the system request record file 10.
51 is recorded.

On the other hand, in step S167, the manufacturer performs a system function enhancement request analysis, and
At 169, system function enhancement is examined. Specifically, a request for request analysis is made via the system request management screen on the web, and the system request record file 105 is requested.
Access 1 to analyze system requirements. Specifically, data generated and recorded in each task shown in the main menu is analyzed and evaluated. Further, the system request analysis file 1055 is accessed and analyzed to obtain a function-specific request analysis result. Then, the analysis result is recorded in the system demand analysis file 1055.

[Business Processing (Creation of Receipt / Benefit Management Processing)] FIG. 280 is a flowchart showing the processing of business processing (preparation of receipt / creation of payment management slip).

[0471] The home care service company executive and the care manager create a care insurance / medical insurance receipt in step S171, and create a care insurance payment management slip in step S173. In particular,
From the care record file, the care plan information file, and the user information file, each month, data necessary for a receipt / benefit slip relating to the care manager or home care staff is extracted and supplied to external software. The external software performs a predetermined calculation for creating a receipt and a payment slip, prints out the receipt and the payment slip, and writes the information of the receipt and the payment slip into a reception information file and a payment result file, respectively. That is, as shown in FIG. 281, the nursing care record data transferred via a palmtop PC, PDA, mobile phone, or the like, or a manually input nursing care record slip is fetched by the external software 1061, and
7 (1001) is instructed to create a receipt and a payment slip. The business processing terminal 1027 (1001) stores the care plan information file 1017 and the receipt information file 1017.
57. Access the benefit record file 1059 and output it to the external software 1061. The external software 1061 is
Print out the receipt and benefit management slip. The external software may be, for example, a local application program installed on a terminal connected to the Internet, or may be software installed on a client server system.

[0472] In step S177, the National Health Insurance Fed receives the prepared receipt and payment management slip, and performs care insurance payment business.

[0473] Also, in step S177, the local government transmits the user information file 100 via the business processing terminal.
3 and access the benefit record file 1059, and refer to the paperwork information to perform the care insurance benefit service.

[Administrative Processing (Usage Charge Management / Reward Management)] FIG. 282 is a flowchart showing the administrative processing (usage charge management / reward management) processing.

[0475] The home care staff performs the service (step S179) and creates a care record (step S181). That is, as shown in FIG. 283, the home care staff accesses the service record file 1039 via the care record management screen on the web, and creates a care record.

[0476] On the other hand, the home care service company executive and the care manager create a bill for the service usage fee, charge the service usage fee, and calculate the staff reward. That is, the business processing terminal 1027 (10
01), the user information file 1003 is accessed, and the usage fee bill 1063 and the remuneration statement 106
5 and print out.

The user and his / her family receive the created service use fee bill 1063. The home care staff receives the remuneration statement 1065.

[Changes before and after the introduction of the system of the present invention] FIGS. 284 to 302 show changes in the situation before and after the introduction of the present system, respectively, regarding who performs what business. A summary table is shown.

[0479] Note that a distributed database system may be constructed by linking to a home care support system different from the integrated home care support system described above, or a certification support system for requiring long-term care.

[List of Functions of Interest by System User] FIG. 30
7 to 309 are diagrams showing a list of functions of interest by system user. As shown in the figure, the horizontal direction in the top row of the table indicates the type of user, the system functions are displayed in the vertical direction at the left end of the table, and the outline of the system functions is shown next to each function.

[0481] The circles shown in the table are functions meaningful to the person, and particularly meaningful functions are marked with ◎.

[0482] The types of users include the user (care-requiring person) and family, a care manager, a home care service staff, a home care service business manager, a municipal certification staff, a local government care insurance manager, an application agency, There are accredited investigators (research agencies), attending physicians (medical institutions), system administrators, and countries (Ministry of Health and Welfare).

The system functions include all functions We
b correspondence, application agency business search, care manager search,
User summary, user information, care plan, schedule, risk management care management, care record, paperwork, multidimensional arbitrary statistics, primary judgment conversion service evaluation analysis, problem-based service evaluation analysis, system operation time (business hours) analysis,
Cost-effectiveness analysis, certification for long-term care, basic business information PR, actual business service PR, internal management of business, request management, user / staff access right control, user information genre access right control, access status automatic monitoring, There is other software.

[0484] As shown in the figure, the user and family, the care manager, and the home care service staff can use the existing personal computer and do not need to purchase a new personal computer. Expenses can be reduced. From the point of view of the home care service business manager, there is no need to purchase a new terminal for the service staff or a new server. Since the home care service manager only has to pay the usage fee for using the server, the cost can be greatly reduced as compared with the case where the entire system is newly purchased. Local government accredited staff can also use existing PCs as Web terminals, so there is no need to purchase new terminals. From the point of view of the municipal care insurance manager, it costs money to purchase a server, but there is no need to buy a new terminal for staff, community operators, staff members belonging to the operator, and the like. Therefore, the initial cost can be significantly reduced as compared with the conventional client-server system. In addition, since the application agency can browse the homepage from a personal computer via a network, no special cost is required. In addition, the accredited investigator and the attending physician can input digitized information of the accredited questionnaire and opinion form from a personal computer already owned. From the viewpoint of the system administrator, unlike the client-server system, for example, even when upgrading, it is not necessary to change the programs installed in the terminals of each client, and only the server needs to be maintained. It can be significantly reduced. Also,
From a national perspective, the amount of system subsidies can be significantly reduced.

That is, it is common that an existing personal computer is provided with some kind of web browser as a standard. Therefore, in all function Web correspondence,
Any system may be used as long as it has a mechanism that allows application programs and all data on the screen to be sent from the server, regardless of the type of terminal.

In the application agency search and the care manager search, before entering the integrated home care service support system of the present invention, a user who is likely to receive a care service requests the application agency to apply for a nursing care certification. Is often done. The application agency is often performed by a care manager. Therefore, it is convenient for users and their families to be able to search for an application agency, and for an application agency, the search results will be requested. If the reputation is good, the number of requests will increase. is there. In addition, the care manager search is convenient for the user and the family when deciding which care manager should make a care plan after the certification of need for nursing care. The care manager can also see at a glance that the request has been made. Furthermore, from the point of view of the local government long-term care insurance manager, it is convenient because it is possible to grasp at a glance which user and family are connected to which care manager.

[0487] The user summary is a function to be referred to first by the 24-hour duty staff when a contact is received from an arbitrary user. Therefore, 2 of home care service staff
This is a convenient function for 4 hour duty.

[0488] The user information is a function for managing information such as basic information of a service user, medical history, ADL & IADL, emergency response, family, and related staff. Further, when the basic information of the user is already constructed by the external software, an external interface function for taking in the user information is provided. This user information is referred to by a site-related person who is performing care. Users and their families can see only their own user information. The care manager and home care service staff can refer only to the information of the user who has contracted for the care plan. Also, since the home care service business manager can also be a home care service staff, the position is the same as the home care service staff.

[0489] The care plan has a weekly regular plan and an irregular plan creation, provisional reservation and main reservation function, care plan external software interface function and the like. The care plan function has benefits for users and families, care managers, home care service staff and home care service managers, but especially for care managers who create care plans.

The schedule is a function that can refer to both the user schedule and the service staff schedule, and is advantageous for the user and his / her family, care manager, home care service staff, and home care service business manager.

[0491] The risk manager manages the risk thoroughly by performing the risk management.
This is a function for smoothly responding to unexpected schedule (service) changes and avoiding the occurrence of cost troubles (due to an increase in unit price due to service changes). This feature is of particular benefit to care managers who edit care plans, as well as to other users and families, home care service staff, and home care service managers.

Since the nursing care record is recorded when a daily service is provided, an integrated recording format system for illegal persons, such as performance / mental / physical information / service provided / issue-specific recording, is employed. In addition, external software (PD
A, a mobile phone, etc.). Care records include users and families, care managers,
There are benefits for home care service staff and home care service managers, but especially for home care service staff who actually keep track of their daily lives.

The office work is a function for managing basic information of a receipt and a usage fee, and has an external software (reception, payment management, taking in of data created by external software such as a usage fee) interface function. This feature is advantageous as a monthly paperwork for care managers, home care service staff and home care service managers.

The functions in the business analysis and evaluation of the main menu include multidimensional arbitrary statistics, primary judgment conversion service evaluation analysis, problem-based service evaluation analysis, system operation time (business time) analysis, and cost-effectiveness analysis. .

[0495] Multidimensional arbitrary statistics is a function for performing statistical analysis on arbitrary data in the system database.
It has a template creation and calling function and a CSV output function. Further, when the integrated home care service support system of the present invention is introduced into each community, analysis results can be shared between servers. This feature has benefits for all system users except for the application agency.
In particular, care managers have the advantage of being able to analyze their work. In addition, the home care service manager and the municipal care insurance manager have the advantage that they can perform statistical analysis.

[0496] The primary judgment conversion service evaluation analysis is a function of analyzing the temporary judgment conversion value, the contents of the nursing care service performed for a predetermined period of time, and the effect of the execution. The analysis result is similar to the multidimensional arbitrary statistics. Can be shared by
This feature includes users and families, care managers, home care service staff, home care service managers,
Although there are advantages for municipal accredited staff, municipal care insurance managers, system administrators and the country, care managers in particular have the advantage that they can be used as data when selecting business operators. In addition, for home care service managers, competition between businesses occurs,
Thereby, if the evaluation is highly evaluated, the evaluation result is notified to the outside, so that the business can be promoted.
In addition, for the local government long-term care insurance manager, competition between businesses causes competition in service improvement among the businesses in a direction to improve the degree of care, so that the cost of care can be reduced. For the country, it offers the same benefits as a municipal care insurance manager. The same applies to the case of multi-dimensional arbitrary statistics, but there is an advantage that the system administrator may be entrusted with the analysis of the tendency of the entire community.

Also, in the integrated home care service support system and the integrated care prevention service support system described below, whether the primary judgment conversion value has risen or fallen, and how long the nursing care reward or nursing care prevention reward has been used. Alternatively, each piece of information indicating how much the copayment amount is strong may be analyzed and displayed as a set.

[0498] The problem-based service evaluation analysis is a function for analyzing the contents of the nursing care service to be provided and the effect of the problem between the date of occurrence of the problem and the date of solution. The result can be shared among the communities. This feature is available for users and family,
Benefits are provided to care managers, home care service staff, home care service business managers, municipal care insurance managers, system administrators and countries. In particular, the government has the advantage that it can comprehensively evaluate the service evaluations for each problem collected from each community and provide information and guidance to other local governments.

[0499] The system operation time (business time) analysis is a function of performing operation time analysis (= business time) analysis for each unit of community / corporate / business establishment / user from the access log. This feature has benefits for users and families, care managers, home care service staff, home care service business managers, municipal certification staff, municipal care insurance managers, accredited investigators, attending physicians, and system administrators. In particular, there is an advantage for the home care service manager because the work management of the service staff can be performed.

The cost-benefit analysis is based on community / corporate /
This is a function that performs analysis in various units of business offices / staff,
The results can be shared by each community. This feature has benefits for care managers, home care service staff, home care service managers, municipal accredited staff, municipal care insurance managers, system administrators and the country, but especially for home care service managers. Is
This function is advantageous because it enables business analysis to be performed. Also, there is an advantage for local government long-term care insurance managers in quantitatively grasping the costs in their own community, and for the country, there is also an advantage in quantitatively grasping the costs paid for long-term care.

[0501] The certification for long-term care requires a function of requesting, conducting, recording, and receiving a certification survey, and requesting, recording, and receiving a doctor's opinion. In addition, external software (comment software,
It has an interface function with survey form software). These features have benefits for municipal accredited staff, municipal care insurance managers, application agencies, accredited investigators, and attending physicians. In addition, there is an advantage for users and their families because they can see their own information. There is also an advantage for the care manager because there is a need to refer to the contents of the certification survey when preparing a care plan.

[0502] The business information in the main menu includes business basic information PR, business service performance PR, and business internal management.

[0503] The business basic information PR is a function of referring to the homepage of each corporation linked to the WAM net or the like. This feature is available to users and families, care managers,
There are benefits for home care service staff, home care service manager, municipal certification staff, municipal care insurance manager, application agency, certified investigator, and attending physician.

The business service performance PR is a function for referring to the business analysis evaluation result by using the present system such as the primary judgment improvement effect for each business. This function is particularly useful for users and their families as a material for selecting services. It is also useful for care managers as data when selecting a business operator. It is also useful for home care service managers as data when selecting a care manager. Also, local government accredited staff has the advantage of obtaining useful data for selecting accredited research organizations. Furthermore, for the local government long-term care insurance manager, there is an advantage that the service is improved by the principle of competition between home care service providers. Also, for the country, the service is improved by the principle of competition among home care service providers, and as a result, the degree of independence of the user is increased and the cost of care can be reduced, which is advantageous.

[0505] The business entity internal management is a function such as staff information / staff schedule / staff compensation / business analysis. It also has an interface function with external software (such as work management). This feature has benefits for care managers, home care service staff, and home care service managers.

The request management is a function of transmitting / receiving and analyzing various requests between arbitrary system users, system functions and system operation. This feature includes users and families, care managers, home care service staff,
Home care service manager, municipal accredited staff, municipal care insurance manager, application agency, accredited investigator, attending physician, system administrator, common function in all countries, all with benefits.

[0507] For the maintenance management of the main menu, the user /
Includes staff access right control, user information genre access right control, and access status automatic monitoring.

[0508] The user / staff access right control uses the ID
And password, user / care manager, user /
This is a function for performing automatic / manual setting of access rights such as care plan contract service staff and 24-hour duty. For users and their families, all staff involved in the situation are allowed to access, so if information is transmitted to any one of them, the information is automatically transmitted to all concerned staff. Therefore, a one-stop solution can be realized, which has a special advantage. Also for care managers and home care service staff,
There is a special advantage because collaboration with other occupations can be realized. further,
For home care service managers, there is a special advantage from the viewpoint that cooperation between different corporations can be realized. In addition, there is an advantage for municipal care insurance managers and countries because comprehensive local care is feasible. further,
The system administrator has the advantage that the access right can be manually set.

[0509] The user information genre access right control is a function for performing a system menu, detailed classification of user information, parameter setting for each corporation, default setting of a list screen, and the like. Although this function is advantageous for all users except the application agency and the country, it is particularly advantageous for the system administrator in that manual setting is possible.

[0510] The automatic access status monitoring has a function of real-time monitoring the difference from the normal access pattern for each system user, detecting the spoofing risk at an early stage, and avoiding a trouble. This feature has benefits for users and families, care managers, home care services staff, home care services managers, municipal accredited staff, municipal care insurance managers, accredited investigators, attending physicians, system administrators, and the country. In particular, users and families, care managers, and home care service staff have benefits from a security perspective.

[0511] The other software has a function of activating interface (data conversion) software with various external software (care plan, receipt, business management software, etc.). This feature benefits care managers, home care service staff, home care service managers, certified investigators, and attending physicians.

[List of System Introduction Effects] FIGS. 310 to 3
FIG. 12 is a diagram showing a system introduction effect list by function of the integrated home care service support system of the present invention. As shown in the figure, the horizontal direction of the table shows a plurality of effects, and the vertical direction shows the system functions and the outline of the system functions as in FIG. This table shows which functions provide these effects. In the table, ○ indicates a function that has contributed to obtaining the effect, and 機能 indicates a function having a particularly large degree of contribution.

[0513] As shown in the figure, the system introduction effect is shown in the horizontal direction of the top row of the table, and the same system functions and the outline of the system functions as the system user interest functions shown in Fig. 307 are described in the leftmost vertical direction. ing.

[0514] The effects of the system introduction are as follows: one-stop solution for users, multi-professional collaboration between different corporations (integrated information format), care plan linked access control, etc., realization of necessary and sufficient security, effective use of existing business software (conversion) Interface, efficient care conference (multiple corporate services summary), easy and quick and accurate business and business analysis, diversion of existing PCs and space (no initial investment required / reduced), system usage fees and discounts There are services realization (promotion of participation), system maintenance costs (work labor) unnecessary / reduction, promotion of system evolution (optimization / enhancement of functions) through demand analysis, and reduction (suppression) of national care costs through sharing of competitive knowledge of business operators.

[0515] The user one-stop solution is realized by a function corresponding to all functions Web. Part of the one-stop solution is the ability to search for an application agency and a care manager. In addition, a user summary function allows a 24-hour consultation at any time. In addition, the user information function is one of a one-stop solution because once a description is made, it is transmitted to a plurality of related companies. Furthermore, as for the care plan and the schedule function, since multiple companies are all involved, a one-stop solution is configured. The risk management function can be changed smoothly and without increasing costs when applying for a schedule or service change, which greatly contributes to a one-stop solution in the sense that the change is easy. In addition, the nursing care record allows the user to list all information relating to oneself and to transmit the information to oneself. In addition, certification for long-term care,
A one-stop solution can be realized by controlling user / staff access rights.

[0516] Multi-professional cooperation between different corporations is realized by the fact that all functions can be used regardless of the type of personal computer by supporting the Web. In addition, the user summary function allows consultation from a user other than the user in charge without reducing the level of recognition of the information of the rotating staff. Further, the function of the user information allows timely transmission of information to other staff members when there is a change in the user information, thereby enabling multi-occupational collaboration. In addition, the care plan function can efficiently create a care plan between a plurality of businesses. In addition, the risk management function can be reliably performed by the risk management function. Further, the care record function allows information to be shared among a plurality of persons in a timely manner. Also, the user / staff access right control function enables cooperation between different corporations.

For realizing necessary and sufficient security such as care plan-linked access control, access rights among a plurality of businesses linked by the care plan and the risk management function are automatically controlled. Further, the coordination of the care plan by the user / staff access right control, the reference / input by the user information genre access right control, and the narcissism countermeasures by the access status automatic monitoring function also contribute to the realization of necessary and sufficient security.

[0518] For effective use of existing business software, user information, care plan, nursing record, paperwork, authorization for nursing care, business basic P with external software interface
This can be realized by R information, internal management of a company, and the like, and can also be realized by a function of collectively starting and managing software.

[0519] Regarding the efficient holding of the care conference (a place where people connected at the care conference will discuss how to deal with a certain user in the future), information is provided by the full-function Web support. Can be linked. Further, a user detailed information form can be output by the user information function. Furthermore, a care record list can be output by the care record function. Furthermore, issues can be identified and future measures can be determined by problem-based evaluation analysis and request management.

The business analysis and business analysis can be performed easily, quickly and accurately by multidimensional arbitrary statistics, primary judgment conversion service evaluation analysis, problem-based service evaluation analysis, system operation time analysis, and cost-effectiveness analysis. Implemented by function.

[0521] The effect of using the existing personal computer and the space is realized by the fact that the existing personal computer can be diverted regardless of the maker by supporting all functions Web.

Regarding the realization of the system usage fee and the discount, the discount rate is determined according to the degree of improvement in the conversion value of the primary determination by the primary determination conversion service evaluation analysis, and the cost of the monthly system usage fee is reduced. be able to. Further, the service evaluation analysis for each problem leads to an analysis of how many problems of such a degree have been solved within a certain period, so that the discount of the system can be determined in consideration of the degree of solution. As for the analysis of the system operation time, a service of varying the usage fee and the same discount service are realized depending on the access time of the system. In the private sector, cost-benefit analysis
Since the national and local governments pay the payment of the nursing care fee, the system usage fee and the discount service can be determined based on the payment. In the request management, discounts on usage fees can be determined depending on how effective information is transmitted. In the user / staff access right control, the discount of the system usage fee can be determined according to the degree of improvement of the primary judgment with respect to the care manager. Also, since a single user is associated with a plurality of nursing care service providers, the system usage fee and the discount service can be implemented in consideration of the contribution rate of the providers to improvement. As the definition of the contribution ratio, for example, the contribution ratio can be determined in the care plan according to the ratio of own sales. In addition, user information genre access right control,
The system usage fee can be determined in consideration of the number of menus (by removing menus not used by the user).

Regarding the system maintenance cost, all functions We
This can be obtained by eliminating terminal maintenance such as drastically reducing installation and trouble shooting troubles due to b. Further, in the request management, a potential latent risk in operation can be revealed, thereby reducing the labor of the operation. In addition, since the access right is automatically set by the user / staff access right control, the trouble of manual setting can be saved. The automatic access status monitoring function can automatically detect the narris mash risk, thereby reducing the labor of the work.

[0524] The evolution of the system by the demand analysis is realized by grasping the trend by multidimensional arbitrary statistics, acquiring an access log by analyzing the system operation time, or analyzing the demand by demand management.

[0525] Regarding the reduction of nursing care costs in the nation by sharing the competition and know-how of the business, grasping the trend by multi-dimensional arbitrary statistics, business competition by the primary judgment conversion rust evaluation analysis,
It can be realized by nationwide know-how by service evaluation analysis by problem, cost grasp by system operation time analysis, business competition by business service performance PR, and problem management by request management.

[Business Model] There are two possible business models. The first is from what kind of market this system is applied.
The second is from the viewpoint of what kind of business is to be developed and what kind of business flow is to be implemented.

FIG. 313 is a table showing a list of business models of the integrated home care service support system of the present invention. In the figure, a service provider refers to a provider that provides an integrated home care service support system. Specifically, municipalities, the third sector, medical and welfare conglomerates / private service companies, small and medium-sized service provider associations, manufacturers (simultaneous outsourcing from multiple types of service providers), and manufacturers (in-house service operations) are conceivable. . The presence or absence of the system outsourcing operation outsourcing is indicated by ○ when performing the system outsourcing outsourcing, and by x when not performing outsourcing. Next, a business that sells the server of the system is considered. This is also indicated by に は when the service provider can perform the operation, and by X when the service provider cannot perform the operation. Furthermore, a service usage fee collection business is conceivable. Further, there is a business to collect an operation agency fee when the system operation is commissioned, and a business to provide a consultant for cost-effective management and operations. Regarding these businesses, each service provider is indicated by a circle when it can be implemented, and a cross when it cannot be implemented.

[0528] Business models 1 and 2 are cases where the local government is a service provider, 1 is a case where there is no management consignment by the manufacturer, and 2 is a case where there is consignment operation of the manufacturer. In the case of business model 1, the system (server)
Sales business and consulting business are conceivable. Further, in the case of the business model 2, since the management is outsourced by the manufacturer, a system sales business, an operation agency fee collection business, and a consultant business can be considered.

FIG. 314 is a system diagram showing an example of the business model 1, and FIG. 315 is a system diagram showing an example of the business model 2. FIG.
The integrated home care server is operated by the local government itself, and FIG. 315 shows a case where the integrated home care server is entrusted to the manufacturer. As shown in FIG. 314, the local government has a care-needed server 711 and an integrated home care server 7.
13 are installed. Further, an example in which four different legal entities exist is shown. There are multiple operators for each legal entity. The figure shows that each business is regarded as a client, and is connected to the integrated home care server of the local government to input and browse information on the Web. Further, a plurality of service users and their families are connected to the integrated home care server of the local government.

Next, in FIG. 313, when the third sector (a joint organization of the private sector and the local government) is a service provider,
As shown in FIG. 316, except for the difference between whether the integrated home care server is operated by the third sector or as shown in FIG. , Business models 1 and 2
The correspondence is the same as in the case of.

In FIG. 313, business models 5 and 6
Is a pattern in which medical and welfare conglomerates / private service companies provide services. 318 and 319
Shows an example of the business model 5 and 6 system.
FIG. 318 shows the case where the medical welfare conglomerate / private service company directly operates, and FIG. 319 shows the case where the medical welfare conglomerate / private service company entrusts and operates the manufacturer. The medical welfare conglomerate means, for example, a medical corporation that performs not only medical treatment but also welfare and nursing care. The partner corporation A and the partner corporation B are corporations that provide different services not provided by the medical welfare conglomerate / private service company. Conventionally, these corporations and conglomerates exist independently of each other, but by connecting these corporations and medical and welfare conglomerates by the integrated home care service support system of the present invention, they appear as one community. The system is managed by the welfare conglomerate, but different corporations can utilize the system resources of the medical welfare conglomerate. From the medical welfare conglomerate's point of view, there is a mutual advantage that services that they do not provide can be implemented.

In FIG. 313, business models 7 and 8
Is a pattern in which small and medium service providers provide services. 318 and 319 show examples of the business models 7 and 8. Each small and medium service provider implements one or two minority services. These small and medium-sized service providers form a small and medium-sized service provider association, and a server is set up at the secretariat office so that a plurality of small and medium-sized service providers can subscribe. FIG.
8 shows a case in which the small and medium-sized service provider association directly operates the integrated home care server, and FIG.

In FIG. 313, a business model 9 is a case where a maker performs simultaneous entrustment operation from a plurality of types of service providers. For example, there may be a plurality of local governments, a medical conglomerate and a local government. In this case, although a plurality of types of service providers do not cooperate, they are operated separately in a server (a plurality of service providers are independently operated in one server). FIG. 321 shows an example of a business model system.

In FIG. 313, the business model 10
Is a form in which the manufacturer provides the service by himself.
FIG. 323 shows an example of the business model 10 system. As shown in the figure, it is basically the same as the medical welfare conglomerate / private service company shown in FIG. 318, but the difference is that in the case of the business model 10, as shown in FIG. It is a point where business is established.

[Business Flow List] FIGS. 324 to 32
6 is a table showing a list of business flows. As shown in the figure, processing steps indicating the business name, the business object, the business outline, and the essence of what procedure and to whom each business is performed are shown in the horizontal direction of the table. The abbreviations in the table are as follows.

ALL: All system users (various users), CL: User, FA: Family, CM: Care manager, HC: Home care service staff, HC-TOP:
Home care service business manager, SGB: Local government staff, S
GB-TOP: Local government long-term care insurance manager, AP: Application agency, IF: Research organization, D: Doctor (medical institution), S
M: system administrator, SP: service (system) provider, COM: community leader (system purchase decision maker), NA: country (Ministry of Health and Welfare), PWD: password. In the table, “* →” / “→ *” indicates “* to SP” /
It means "from SP to *".

[0537] In this table, for example, 2
One business name is shown. Specifically, 1. 2. Service entry agency business, 2. 24-hour consultation agency business, Illegal human collaboration (cooperation) support business,
4. 4. Care conference agency business; 5. Risk management care management agency business; 6. Multimedia recording and editing agency business; 7. Care plan / statistics / analysis template and graph providing business; 8. Multidimensional arbitrary statistical analysis agency business, 9. Primary judgment conversion service evaluation analysis agency business; 10. Service evaluation analysis business by problem, 11. System business time (operation time) analysis agency business, 12. Community cost-effective consultant business; 13. Service business management consulting business; Request analysis agency business, 15. 15. System operation agency business, 16. System access status monitoring agency business Business providing external software interface, 18. System usage fee collection business, 19.
System usage fee discount service system, 20. Business to create individual homepages (Web sites) for businesses, 2
1. There is a business of sharing know-how (analysis results) between servers nationwide.

(Service Entry Agency Business) The business object of the service entry agency business is a user and a family, and an application agency is provided to a service use applicant (a service user of the integrated home care service support system of the present invention). / Business ID acquisition / care manager selection / care plan creation support / system operation education. In this business, as a step 1, a user and a family request a service from a system provider that implements this business. Next, step 2
In, the system provider performs the application for certification to local government officials. Next, in step 3, the local government official obtains an ID for the user. Next, step 4
In, the system provider provides the user and family with an ID and password. Next, in step 5, the system provider provides a service to assist in the selection of a care manager. Next, in step 6,
The system provider assists the care manager in developing care plans for users and families. Next, in step 7, the system provider educates the user and his / her family on system operation (how to use the system and guidance on contact information). Then, in step 8, the use of the service and the system is started. In the present embodiment, the target person is a user and a family member. However, the present invention is not limited to this. For example, the present invention is applicable to a service staff who is unfamiliar with the operation of the system and all users who make entries with other system users. It is possible.

[0539] (Anything consultation business for 24 hours) 2
The 4-hour consultation is a business for the service provider, and is a service in which the service provider assigns a 24-hour duty assigned by the system side and dispatches professional staff. In this business, in step 1, a service provider requests a service from a system provider. Next, in step 2, the system provider determines a 24-hour handling rule for the service provider. Next, in step 3, the local government staff gives the system provider 24 hour duty access. Next, in step 4, the user consults the system provider for 24 hours.
Next, in step 5, the system provider responds to the consultation by referring to various information for the user. next,
In step 6, the system provider performs various responses (such as visits) to the user. Next, in step 7, the local government official revokes the 24-hour duty access right granted to the system provider. Then, in step 8, the system provider reports the result of the consultation to the service provider for 24 hours.

(Illegal Human Collaboration (Cooperation) Support Business) The illegal human cooperation (cooperation) support business is provided to the home care service business manager, It is a business that supports the integration of various recording formats and the setting of common rules. In this business, in step 1, the home care service manager asks the system provider for collaborative support. Next, in step 2, the system provider performs business hearing and analysis. Next, in step 3, the system provider sets a common rule. Then, in step 4, the system provider issues the cooperative access right to the home care service business manager.

[0541] (Care Conference Management Agency Business)
The care conference management agency business is a business for care managers and service providers, and provides a total of services such as conference convocation, preparation of conference materials, advance electronic distribution, conference holding, and conference minutes preparation. In step 1, the care manager and the home care service provider request services from a system provider. Next, in step 2, the system provider convenes a care conference for the care manager and the home care service provider. Next, in step 3, the system provider analyzes the user care record and the like. Next, in step 4, the system provider creates conference materials (including service evaluation analysis by problem). Next, in step 5, the conference materials are electronically pre-distributed to the care manager and the service provider. Next, in step 6, the system provider holds a care conference. Next, in step 7, the system provider distributes the minutes to the care manager and the service provider.

(Risk Management Care Manager Agency Business) The risk management care manager agency business is a business for the care manager, and supports smooth response to unexpected schedule (service) changes and avoidance of cost trouble. It is the responsibility of the care manager to approve the changed care plan. In step 1, the system provider requests a service from the care manager. Next, in step 2, the user requests a primary change of the care plan from the system provider. Next, in step 3, the system provider confirms the contents of the change request to the user. next,
In step 4, the system provider confirms the availability of the schedule and makes a temporary reservation to the home care service provider. Next, in step 5, the system provider approves the modified care plan for the user and the care manager. And step 6
In, the system provider makes a full reservation of the changed plan for the service provider. When the service request is issued, the access right control is activated, the pseudo agent of the care manager receives the right of the care manager, and is copied to the same screen as the care manager with the same access right. Upon completion, the access right of the agent is revoked.

(Multimedia recording and editing agency business)
The multimedia record editing agency business is a business for accredited research organizations, care managers, and home care service providers. A business that edits media records and uploads systems. In Step 1, the accredited research organization,
Care managers and service providers record their own multimedia. In step 2, the system provider receives the multimedia recorded by the accredited lab, care manager, and service provider. Next, in step 3, the system provider edits the received multimedia recording. Next, step 4
At, the system provider uploads the edited multimedia to the system. Specifically, it is linked to the nursing record and stored in the database on the server side so as to be pasted on the nursing record recorded on the day. And
In step 5, the system provider notifies the accredited research organization, care manager, and service provider of the completion of the process. It should be noted that the photographing staff on the system provider side may not only edit the multimedia, but also substitute the recording itself under the direction of the service staff or accompanying the service staff.

(Care Plan / Statistics / Analysis Template and Graph Provision Business) The care plan / statistics / analysis template and graph provision business is a business for all system users. A template and a graph format that can be commonly used, such as analysis conditions, are provided to the system user. In step 1, the system provider stocks templates and graphs. Next, in step 2, the user selects a desired template or the like. Next, in step 3, the system provider charges the user and downloads the selected template or the like. The download may be performed locally offline or offline, or a user who has contracted online may display a selection menu and allow the user to make a selection.

(Multi-dimensional arbitrary statistical analysis agency business) The multi-dimensional arbitrary statistical analysis agency business is a business for all system users, and a statistical analysis required by a system user using the multi-dimensional arbitrary statistical function of the system. At the same time as providing the consideration service. Step 1
In, a system user requests a service from a system provider. In step 2, the system provider performs a statistical analysis. In this case, the database is accessed by receiving the access right of the requested user and various statistical analyzes are performed. In step 3, the system provider analyzes the factors. Then, in step 4, the system provider reports the analysis result to the system user.

(Primary Judgment Conversion Service Evaluation Analysis Agency Business) The primary judgment conversion service evaluation analysis agency business is
It is a business aimed at the care service business manager,
Analyzes are performed using the primary judgment conversion service evaluation function of the system, and at the same time, consulting on service performance improvement measures is also performed. In step 1, the service business manager requests a service from a system provider. In step 2, the system provider performs a service evaluation analysis. In this case, the causal relationship between the service contents and the service results may be analyzed, including the expert. In step 3, the system provider takes measures to improve service performance. Then, in step 4, the system provider reports the analysis result to the service provider.

(Problem-based service evaluation analysis agency business) The problem-based service evaluation analysis agency business is a business for care managers and care service providers, and performs analysis using the problem-based service evaluation function of the system. We also provide consulting on problem solving know-how. In step 1, the care manager and the service provider request a service from a system provider. In step 2, the system provider performs a service evaluation analysis. In step 3, the system provider devise know-how to solve the problem. Then, in step 4, the system provider reports the analysis result to the care manager and the service provider.

(System business time (operation time) analysis agency business) The system business time (operation time) analysis agency business is a business aimed at the care service business manager, and the analysis is performed using the system business time analysis function. At the same time, consulting on business efficiency improvement measures will be conducted. In step 1, the care service business manager requests a service from a system provider. Step 2
In, the system provider analyzes the system business hours. In step 3, the system provider takes measures to improve business efficiency. Then, in step 4, the system provider reports the analysis result to the service manager.

(Community Cost-Effectiveness Consultant Business) The community cost-effectiveness consultant business is a business aimed at local government long-term care insurance managers. Consulting on measures to reduce (control) nursing care costs such as In step 1, the municipal care insurance manager requests service from a system provider. In step 2, the system provider performs a cost-benefit analysis. In step 3, the system provider reduces (reduces) care costs.
Take measures. Then, in step 4, the system provider reports the analysis result to the municipal care insurance manager.

(Service Business Manager Consultant Business) The service business manager consultant business is a business aimed at home care service managers, and performs a cost-effectiveness analysis of the system to a corporation (operator). We will also provide consulting on profit improvement measures (increase in the number of users, etc.). In step 1, the service business manager requests a service from a system provider. In step 2, the system provider performs a management (revenue) analysis. In step 3, the system provider takes a business efficiency improvement measure. In step 4, the system provider reports the analysis result to the service provider.

(Request Analysis Agency Business) The request analysis agency business is intended for all system users, and performs demand analysis using the system's request management and multidimensional arbitrary statistical functions, and at the same time, reveals / launches Extract needs. In step 1, a system user requests a service from a system provider. In step 2, the system provider performs a demand analysis. In step 3, the system provider extracts the manifest / latent needs. The actual needs are the needs that are specifically listed as numbers, and the latent needs are the Lunies, as inferred from the analysis results. Then, in step 4, the system provider reports the analysis result to the system user.

Note that the multidimensional arbitrary statistical analysis agency business, the primary judgment conversion service evaluation analysis agency business described above,
For the service evaluation analysis agency business by problem, system business time analysis agency business, community cost-effective consultant business, service provider management consultant business, and request analysis agency business, the system provider not only returns the analysis results to the client. Provides services, including trends, considerations and advice.

(System Management Agency Business) The system management agency business is a business for local government long-term care insurance managers, and entrusts and manages the entire system. / Management of various analysis results such as primary judgment conversion is fundamental. In step 1, the local government long-term care insurance manager requests the system provider to perform an operation agency. In step 2, the system provider conducts community service hearing and analysis. In step 3, the system provider determines the operation mode and rules of the system. In step 4, the system provider performs system (server and other) setup. In step 5, the system provider educates the system user on system operation and operation. In step 6, the system provider performs the operation operation of the system. In step 7, the system provider reports the regular operation to the municipal care insurance manager.

(System Access Status Monitoring Agency Business) The system access status monitoring agency business is a business intended for local government long-term care insurance managers, and monitors in real time the difference from the normal access (system operation) pattern for each system user. And early detection of the "risk of risk" to avoid trouble. In step 1, the narris machine obtains a user ID and a password. In step 2, the narris machine obtains system operation and information. In step 3, the system provider detects an abnormal access pattern. In step 4, the system provider tracks the narcissist by IP address or the like. In step 5, the system provider finds and alerts or supplements the narcissist. In step 6, the system provider repairs information leakage (falsification). Then, in step 7, the system provider reports the occurrence and progress of the case to the requested system user.

(External Software Interface Providing Business) The external software interface providing business is a business aimed at care managers and service providers, and interfaces with various types of external software (care plan, reception, business management software, etc.). Data conversion)
Provide software. In step 1, the system provider has various kinds of external software. In step 2, the care manager and the service provider select desired interface software from the system provider. In step 3, the system provider charges the care manager and the service provider to download the selected interface software. At this time, a management table for managing which interface software is used for each user ID is provided, and by registering the selected interface software in this management table, the "other software" button on the main menu is selected. At this time, with reference to the management table, the interface software corresponding to the user may be automatically started.

(System Usage Fee Collection Business) The system usage fee collection business is intended for all system users, and includes the sales / number of system users / number of contract functions / number of users / system access time of each service provider. In consideration of the above, a system usage fee is collected. In step 1, the system user requests the system provider to register the system user. In step 2, the system provider issues various access rights to the system user. In step 3, the system user uses the system. In step 4, the system provider calculates monthly user-specific sales. Step 5
In, the system provider calculates a monthly system usage fee. In this example, a case where the system usage fee is determined in proportion to the sales is shown, but another calculation method may be used. In step 6, the system provider bills the system user for a monthly usage fee.

(System usage fee discount service system)
The system usage fee discount service system performs discounts in consideration of the primary judgment conversion value improvement degree of each service provider, the number of problem solving (considering the degree of difficulty), the number of useful request transmissions, the care plan contribution, and the like. The care plan contribution amount is actually an amount determined by a plurality of service providers related to one user and according to the amount charged by each service provider.
In step 1, a system user uses the system. In step 2, the system provider performs the aggregation and analysis of the primary determination conversion value. In step 3, the system provider performs the aggregation and analysis of the number of problem solutions. In step 4, the system provider tallies and analyzes the desired octal numbers. In step 5,
The system provider compiles and analyzes care plan contributions. In step 6, the system provider calculates a discount amount of the usage fee. Then, in step 7, the system provider discounts the monthly usage fee to the system user.

(Business Individual Homepage (Web Site) Creation Agency Business) Business Individual Homepage (Web
b) Creation agency business is a business aimed at the care service business manager, and performs homepage creation agency, Web site management agency, and the like for performing basic information PR and service performance PR of each service provider. In step 1, the care service business manager requests the system provider to create a home page. In step 2, the system provider plans a Web site. In step 3, the system provider analyzes and summarizes service performance. In step 4, the system provider creates a home page (Web site). In step 5, the system provider links the Web site with the system database. Then, in step 6, the system user browses the Web site.

(Nationwide server know-how (analysis result) sharing support business) National server know-how (analysis result) sharing support business is a business aimed at local government long-term care insurance managers. Provide support for sharing know-how and templates among community servers nationwide. In step 1,
The municipal care insurance manager asks the system provider for sharing support. In step 2, the system provider analyzes common know-how or objects. In step 3, the system provider develops a server-to-server interface. In step 4, the system provider performs an operation test. And in step 5,
Start the sharing service.

[0560] The functions indicated by these agency businesses 1 to 21 are provided in the user summary of the main menu, user information, care plan, schedule, risk management / care manager, care record, paperwork, work analysis / evaluation, certification for long-term care. A means for instructing and a means for displaying the result may be provided on each screen of the company information, demand management, maintenance management, and other software.

[Prevention of Long-Term Care] FIGS. 327 to 339 are tables showing proposals and comparisons of the social security system and service for those requiring long-term care and the social security system and service for those who are targeted for prevention of long-term care.

That is, with the integrated home care service support system of the present invention, an integrated home care service when a service similar to the care insurance service of the nursing care insurance for the service of the care prevention at the same time comes in the future. Since a care prevention service support system similar to the support system is conceivable, the system, service system,
Compared with the integrated home care service support system, the care prevention service support system is compared with the integrated home care service support system in terms of the flow in terms of certification, the function as a service support system, the effect of introducing the service support system, and the business model. is there.

[0563] Also, from the viewpoint of certification, nursing care is certification requiring long-term care, whereas care prevention is introduced as certification of care prevention. With care prevention certification,
The state of mind and body as a stage of nursing care prevention for those who are not eligible for nursing care certification or who may apply for nursing care certification in the future, is a completely different kind of nursing care prevention stage. This is a criterion for introducing the steps (divisions) as more detailed and instructing how to be in a state of nursing care from the viewpoint of care prevention.

[0564] As shown in the figure, for various comparison items, social security systems and services for care recipients (requiring human body and home (facility) care services) (hereinafter also referred to as caregiver services). A) and social security systems and services for those who are subject to care prevention (care prevention certification and care prevention services)
(Hereafter, it may be called a service for people targeted for preventive care)
Differences and common points are shown.

First, differences or common points between the two from the viewpoint of the system and service system will be described.

[0566] The social security form (financial resources) is a long-term care insurance (upper limit request) in the service for those requiring long-term care, and the long-term care insurance is provided in the service for the care prevention target person. Also, it is assumed that an upper limit frame for the burden of the care prevention service is assumed in the form of an upper limit request for care prevention.

[0567] Next, in the service for those requiring long-term care, the person who is subject to social security is a care-requiring person (requires the need for nursing care or more than required for support). The target person is newly defined. That is,
(1) Those who have received certification for need of nursing care and are not applicable = Independent
(2) Care prevention specialist (in some cases, person and family)
(3) Persons with chronic illness (home medical care, long-term hospitalization, disability).

[0568] Next, from the viewpoint of local government affairs, services for care recipients require nursing care (management of insured persons, payment management, etc.), whereas services for persons targeted for care prevention require care prevention. I do. The Care Prevention Administration is expected to establish insured person management and preventive benefit management.

[0569] Next, from the viewpoint of certification, in the service for care recipients, certification for care is a task of the local government. On the other hand, in the service for people targeted for nursing care prevention, a service called nursing care prevention certification is newly established and managed by the local government.

[0570] From the point of view of the certification examination committee, the service for those requiring care is a certification examination committee for the need for long-term care. The examination is conducted based on the results of the certification survey, the opinion of the attending physician, the primary judgment result, etc. Make a secondary decision. On the other hand, in the service for people targeted for care prevention, a care prevention certification examination committee is newly established, which conducts examinations based on the results of preventive certification surveys, the results of primary prevention judgments, etc., and makes final secondary judgments.

[0571] Next, from the point of view of the accredited judge, in the service for care recipients, a panel is composed of about five examiners composed of experts living in local governments such as doctors / health nurses. On the other hand, in the service for people targeted for nursing care prevention, in consideration of the large number of people targeted for nursing care prevention, in addition to well-known residents living in local governments such as doctors / public health nurses, care managers and service veteran staff who live there are widely recruited. It is composed. Here, the target range members are expanded.

[0572] Next, from the viewpoint of the attending physician, the attending physician prepares a written opinion in the service for the care-requiring person, whereas the service for the care-prevention target is usually no touch. create.

Next, from the viewpoint of an accredited research organization (authorized investigator), the service for care recipients is an accreditation research organization requiring care, and is handled by a home care support company. On the other hand, in the service for people targeted for nursing care prevention, a new nursing care prevention survey organization will be established, and home care support companies will be in charge of expanding the scope of work.

[0574] Next, from the viewpoint of the accreditation survey, in the service for those requiring care, the accredited surveyor visits the home / entrance facility of the applicant and records the general survey / basic survey (85 items) / special notes. I do. Then, a primary judgment is calculated by a computer based on the basic survey data. On the other hand, in the service for people targeted for care prevention, a certification survey was newly established, and a care prevention certified researcher visited the home / entrance facility of the applicant for prevention certification,
Record the general condition preventive survey / basic preventive survey (items different from the primary judgment) / precautionary remarks. Then, a primary prevention judgment is calculated by a computer based on the basic prevention investigation data.

[0575] From the viewpoint of an application agency, the service for care recipients is an application agency for certification of need for long-term care, which is handled by the home care support company. On the other hand, in the service for people targeted for nursing care prevention,
Home care support companies respond by expanding the scope of their work.

Next, from the viewpoint of the service coordinator (service manager), in the service for care recipients,
The care manager, who is in charge of the home care support provider. On the other hand, in the service for people targeted for care prevention, the qualification of a care prevention manager is considered, and a home care support company is in charge of expanding the scope of its work. In particular,
It is conceivable that a person with the qualification of a care manager also qualifies as a care prevention manager.

[0577] Next, from the viewpoint of service coordinator (service manager) work, care management is generally performed in the service for care recipients. (1) Care plan creation, (2) Coordination between users and service providers, (3) Care plan conference sponsorship, (4) Benefit management, (5) Risk management care management, (6)
There is a 24-hour consultation service and others. On the other hand, in the service for people targeted for nursing care prevention, general care prevention management will be newly established. Specifically, (1) care prevention visit guidance (life guidance, nutrition (meal) guidance, health guidance, family guidance, exercise guidance, etc.), (2) coordination between users and service providers,
(3) Care prevention conference sponsored, (4) Care prevention payment management, (5) Risk management, (6) 24-hour consultation support, and others. Current health center (insurance center)
The company has expanded the scope of its work in the field of nursing care prevention and has introduced an insurance system.

[0578] Next, from the viewpoint of home care services in general, the service for care recipients is a home care service provider, but the service for persons targeted for care prevention may be a care prevention service provider. Those with authorization are conceivable.

[0579] Next, from the viewpoint of the home service 1 (visiting service), services for care recipients include visiting care, visiting nursing, visiting bathing, visiting medical treatment, and visiting rehabilitation. On the other hand, in the service for care prevention target persons, basically, only the visit guidance of the care prevention manager is performed, and in other cases, it is conceivable to go to tsusho or other services.

[0580] Next, from the viewpoint of the home service 2 (tsusho & out-of-home service), day care, day care, and short stay are provided as services for care recipients. On the other hand, the services for people targeted for care prevention include care prevention seminars (seminars), care prevention cooperation restaurants, lunch restaurants, lunch prevention medical facilities, care prevention cooperation medical institutions, care prevention cooperation exercise facilities (sports gyms), and others. Can be considered. For this reason, a new approval by the care prevention cooperation organization may be considered. In order for the 10% or 20% burden of care insurance to be paid, the restaurant industry,
Approved the prepared food industry, medical institutions, and exercise facilities as care prevention cooperative organizations, installed a web terminal there, and when a care preventive care manager made a plan and the user performed an exercise menu as it was By receiving such services at the preventive cooperating organization, the staff of each service organization can enter the details of the implementation from the terminal and check whether or not they have been performed as instructed when they saw the care prevention plan later. Information sharing becomes possible.

Next, home service 3 (other services)
From the point of view, services for care recipients include lending welfare equipment, home renovation, home delivery food delivery (catering), home use, and others. On the other hand, care prevention target person services include lending care prevention equipment, housing renovation, home delivery food delivery (catering), geriatric clubs, residents' associations,
Travel services, lifelong learning, etc. are possible.

[0582] Next, from the viewpoint of facility services, services for care recipients include a welfare facility for the aged, an insurance facility for the aged, and a group of medical treatment beds. On the other hand, the services for care prevention target persons may include nursing care prevention cooperation nursing homes, nursing care prevention cooperation nursing homes, and others. In this regard, a new license from the care prevention cooperation organization may be considered.

Next, from the viewpoint of the image of the certification support system, in the service for persons requiring care, the certification support system for need of nursing care has a certification server for need of nursing care, and the examination committee support function and paperwork processing function (stage-based progress management) Consists of On the other hand, in the service for the care prevention target person, a care prevention certification support system is conceivable, and is composed of a care prevention examination committee support function and a paperwork processing function (stage-based progress management, etc.). Basically, the system has almost the same function as the system for requiring long-term care, except that the function of managing the opinion of the attending physician is omitted (reduced in function) from the system for supporting certification of need for long-term care. However, unlike the survey of the certification for need of nursing care, the category of the request for certification survey is divided into multiple stages of nursing care prevention, such as non-applicable subjects in certification for need of nursing care. Also,
Regarding the contents of the basic survey plan, a new survey plan (detailed assessment of independence) will be newly introduced for the determination of the preventive care category.

[0584] Next, from the viewpoint of the service support system, the service for care recipients is an integrated home care service support system, in which an integrated home care server is installed in a service operator such as a local government. Cooperation with the long-term care certification server is achieved. Access to the system from a client terminal equipped with a web browser at the barn, at-home care service providers (including nursing care facilities) and service users (= care recipients and family members) during home care support. On the other hand, an integrated care prevention service support system can be considered as a service for care prevention target persons. Set up an integrated long-term care prevention server for service operators such as local governments. Cooperation with the care prevention certification server is achieved. Cooperation with the long-term care certification server and the integrated home care server can be made as appropriate. Access to the system from a home care support provider (care prevention service coordinator), a care prevention service provider, a care prevention service user, and a client terminal equipped with a web browser under the family. The above is the outline of the outline of the long-term care prevention system.

[0585] Next, regarding the difference in the authorization flow, the service for the care-requiring person and the service for the care-prevention target person will be described.

First, from the viewpoint of application, in the service for care recipients, it is an application for certification of need for long-term care. Includes applicants who have been identified as needing long-term care certification in the Care Prevention Certification. On the other hand, in the service for people targeted for nursing care prevention, applications for nursing care prevention certification are conceivable, and also include those who are judged as not applicable = self-reliance in nursing care certification.

Next, from the viewpoint of application agency, both the service for care recipients and the service for persons requiring care prevention are the same.

[0588] Next, from the viewpoint of the application destination, the service for care recipients is a caregiver in charge of the nursing care insurance section of the local government, while the service for persons targeted for care prevention is in charge of the care prevention authorization of the nursing care insurance section of the local government. Can be considered.

[0589] Next, from the viewpoint of requesting an accreditation survey, in the service for care recipients, the local government requests a survey from a certification survey agency for long-term care (home care support company). On the other hand, in the service for people targeted for long-term care prevention, the local government requests a care prevention certification survey organization (home care support company) to conduct a survey.

[0590] From the viewpoint of accreditation survey, in the service for care recipients, the accredited investigator visits the home / entrance facility of the applicant and records the general condition survey / basic survey (85 items) / special notes. . On the other hand, in the service for people subject to care prevention, a preventive accredited investigator visits the home / entrance facility of the applicant for preventive accreditation and records a general condition preventive survey / basic preventive survey (items different from the primary judgment) / precautionary notes I do.

[0591] From the point of view of the attending physician, in the service for care recipients, the local government requests the attending physician to create a written opinion of the attending physician. On the other hand, it is basically unnecessary in the service for people targeted for care prevention. However, in some cases, a request for the preparation of the doctor's opinion will be made.

Next, from the viewpoint of the primary hand determination, in the service for care recipients, the primary determination is calculated by a computer based on the data of 85 items of the basic survey. On the other hand, in the service for the care prevention target person, the primary judgment is calculated by a computer based on the basic preventive survey data.

[0593] Next, from the point of view of the examination committee, in the service for those requiring care, allocation of the care certification examination committee, preparation of the care certification examination committee materials (authorization survey results, doctor's opinion, primary judgment results),
Perform secondary judgment. On the other hand, in the service for people targeted for long-term care prevention, assignment of preventive certification examination committee, preparation of preventive certification examination committee materials (preventive certification survey results and primary prevention judgment results), and secondary prevention judgment are performed.

[0594] Next, from the viewpoint of taking in the certification result, in the service for care recipients, the certification support system for care needs is incorporated into the integrated home care service support system. On the other hand, in the service for people targeted for nursing care prevention, the system will be incorporated into the integrated care prevention service support system from the care prevention certification support system.

[0595] Next, from the viewpoint of issuing a notice to the applicant and issuing an ID, the service for care recipients issues a certification result notice from the local government to the certified care recipient (and their families). Issue an ID and password for using the integrated home care service support system. on the other hand,
In the service for persons requiring care prevention, the local government issues a certification result notification to certified care prevention persons (and their families) and issues an ID and password for using the integrated care prevention service support system.

Next, from the viewpoint of the search for the service manager and the determination of the manager (= the effect of the access right between the user and the manager), in the service for care recipients, the user searches for and determines the care manager. The care manager who receives the nomination (request) reports the nomination to the local government. The municipality receiving the report issues an access right (= care manager contract) between the prescribed care manager and the user. On the other hand, in the service for care preventers, the user searches for and determines a care prevention manager. Nomination (request)
The care prevention manager receives the report and nominates the local government. The municipality receiving the report issues an access right (= care prevention manager contract) between the designated care prevention manager and the user.

Next, from the viewpoint of the service support system function, there are an integrated home care service support system (hereinafter sometimes simply referred to as home care) and an integrated care preventive service support system (hereinafter sometimes referred to as care prevention). Will be described.

First, from the viewpoint of full-function web support, in home care, the initial investment cost of the system due to diversion of the existing PC and space is unnecessary or reduced. Furthermore, maintenance costs (labor effort) are unnecessary or reduced. On the other hand, care prevention is the same as home care.

[0599] Next, from the viewpoint of the application agency search function, in home care, an applicant for certification for long-term care (= a person planning to use a nursing care service) uses the information when selecting an application agency. On the other hand, in the case of long-term care prevention, the long-term care prevention certification applicant (= the person who intends to use the long-term care prevention service) uses it when selecting an application agency.

Next, from the viewpoint of the service manager search function, home care is used when a care service user selects a care manager after certification of need for care. On the other hand, in the case of long-term care prevention, the long-term care prevention service is used by a long-term care prevention service user when selecting a long-term care prevention manager.

[0601] Next, from the viewpoint of the user summary function, in home care, the 24-hour duty staff is first referred to when contacted by any user. Also, the default display settings of the user summary information for each other system user can be customized. On the other hand, in the care prevention, when a 24-hour duty such as a care prevention manager is contacted by any user, it is first referred to. The default display settings of the user summary information can also be customized for each of the other system users.

[0602] Next, from the viewpoint of the user information management function, in home care, basic information of a care service user, medical illness history, ADL & IADL, emergency response, family-related, related staff, care service provider = corporation individual information, etc. Manage information on There is also an external software IF. On the other hand, for preventive care, information such as basic information of care preventive service users, medical history and current medical history, ADL & IADL, work related, family related, related staff, care preventive service provider = individual corporate information, etc. are managed. There is also an external software IF.

Next, from the viewpoint of the service plan management function, in the home care, there are a weekly regular care plan and an irregular care plan, a provisional reservation and a regular reservation function, and a care plan external software IF. On the other hand, for preventive care, there are weekly / monthly / annual regular care preventive plans and irregular care preventive plans, as well as temporary reservations and regular reservations, and a care prevention plan external software IF.

Next, from the viewpoint of the schedule management function,
In home care, both the care service user schedule and the care service staff schedule can be referred to. On the other hand, in care prevention, both the care prevention service user schedule and the care prevention service staff (including care prevention manager) schedule can be referred to.

Next, from the viewpoint of the service plan risk management function, in home care, a smooth response to unexpected service schedule (care plan) changes and avoidance of cost troubles are avoided. Also increase the trust of care managers from care service users and care service staff. On the other hand, in the case of care prevention, smooth response to unexpected service schedule (care prevention plan) changes and avoidance of cost troubles are avoided. In addition, the trust of care prevention service users and care prevention service staff will increase the trust of care prevention managers.

Next, from the point of view of the service record management function (including user and family records), in home care, illegal person such as nursing care service records (detailed results / mental / physical information / conducted nursing care contents / problem-specific records) The integrated recording format is used. In addition, IF of external software (PDA, mobile TEL, etc.)
There is. On the other hand, care prevention is an integrated record format method between different corporations, such as care prevention service records (details of results / mental / mental information / contents of services (instruction) / issues). In addition, there is an IF for external software (PDA, portable TEL, etc.).

Next, from the viewpoint of the paperwork information management function,
In home care, there is basic information management of care fee receipt and nursing care service usage fee. In addition, there is an external software (care fee receipt, benefit management, usage fee) IF. On the other hand, in the case of long-term care prevention, there is basic information management of long-term care prevention fee receipt and long-term care prevention service usage fee. There is also an external software (care prevention claim, preventive benefit management, preventive use fee) IF.

[0608] Next, from the viewpoint of the multidimensional arbitrary statistical function, in home care, statistical analysis on arbitrary data in the integrated home care server DB is possible. There is also a template creation & calling function. Further, there is a CSV output function. The analysis results can be shared nationwide. On the other hand, in the care prevention, statistical analysis on any data in the integrated care prevention server DB is possible. There is also a template creation & calling function. Further, there is a CSV output function. The analysis results can be shared nationwide.

Next, from the point of view of the service evaluation analysis function by primary judgment conversion, in home care, the relevance (=
The primary judgment improvement effect) is analyzed. The results can be shared nationwide. On the other hand, in the preventive care, the relevance (= the effect of improving the preventive primary determination) between the converted value of the primary care preventive primary judgment and the content of the care preventive service implemented for a predetermined period is analyzed. The results can be shared nationwide.

Next, from the viewpoint of the problem-based service evaluation analysis function, the contents of the nursing care service to be performed and the effect of the nursing care service user between the date of occurrence of the problem and the date of solving the problem are analyzed. The results can be shared nationwide. On the other hand, in the case of care prevention, the contents of the care prevention service implemented between the date of occurrence of the problem of the care prevention service user and the resolution day and the effect of the implementation are analyzed. The results can be shared nationwide.

Next, from the viewpoint of the system operation time (business time) analysis function, in home care, the operation time (= business time) can be analyzed for each unit of community / corporate / business / user from the access log. is there. Care prevention is the same as home care.

Next, from the viewpoint of the cost-effectiveness analysis function, home care can be analyzed in various units of community / corporate / business / staff. The results can be shared nationwide. Also, care prevention is the same as in home care.

[0613] Next, from the viewpoint of the certification support function, in home care, a certification survey request, implementation, recording, and receipt of certification for requiring long-term care are performed. Also, request, record, and receive the opinion of the attending physician. In addition, there is an external software IF (commentary software, questionnaire software). On the other hand, in the prevention of nursing care, a request for a certification survey
Perform & record & receive. Also, request, record, and receive the opinion of the attending physician. In addition, there is an external software IF (commentary software, questionnaire software).

Next, from the viewpoint of the business basic information PR function, in home care, it is possible to refer to the homepage of each corporation linked to the WAM net or the like.
Care prevention is the same as home care.

[0615] Next, from the viewpoint of the business service performance PR function, it is possible to refer to the business analysis evaluation results by using the present system, such as the effect of improving the primary judgment for each business (certification requiring long-term care). On the other hand, in the case of nursing care prevention, it is possible to refer to the results of business analysis and evaluation using the present system, such as the effect of improving the primary judgment of prevention by caregiver (care prevention certification).

[0616] Next, from the viewpoint of the company internal management function, in home care, there are staff information / staff schedule / staff compensation / management analysis and the like. There is also external software (work management etc.) IF. Also, care prevention is the same as home care.

Next, from the viewpoint of the request management function, it is possible to transmit / receive and analyze various requests between arbitrary system users, system functions, and system operations. Also,
Care prevention is the same as home care.

Next, from the point of view of the service user / staff access right control function, in home care, ID / password, user / care manager, user / care plan contract service staff (same company), 24-hour duty, etc. Automatic / manual setting of access rights is possible. On the other hand, for care prevention, ID & password, user / care prevention manager,
User / care prevention plan contract service staff (the same operator
/ Corporation), automatic / manual setting of access rights such as 24-hour duty is possible.

Next, from the point of view of the service user information genre access right control function, in home care, a system menu, a detailed classification of user information, a corporate unit parameter setting,
There are list screen default display settings, etc. Also, care prevention is the same as in home care.

Next, from the viewpoint of the system access status automatic monitoring function, home care has a function of real-time monitoring the difference from the normal access pattern for each system user, and early detection of a spoofing risk and trouble avoidance.
Also, care prevention is the same as in home care.

Next, from the viewpoint of other software management functions,
In home care, IF (data conversion) software with various external software (care plan, care reward reception, business management software, etc.) is started. On the other hand, in the care prevention, IF (data conversion) software with various external software (care prevention plan, care prevention reward claim, business management software, etc.) is activated.

Next, the effect of introducing the service support system will be described by comparing an integrated home care service support system with a care prevention service support system.

First, from the viewpoint of user convenience, a user one-stop solution can be realized in both systems.

[0624] Next, from the viewpoint of cooperation between service providers, both systems can realize multi-professional collaboration (integrated information format, etc.) between different corporations. Further, from the viewpoint of security, in a home care system, necessary and sufficient security can be realized by a care plan-linked access right control or the like. Further, in the care prevention system, it is possible to realize necessary and sufficient security by controlling the access right linked to the care plan. In addition, in terms of effective use of existing software properties, both systems can effectively use existing business software (with a conversion IF). In addition, from the viewpoint of team conferences, the home care service system can efficiently hold a care conference (summarize the contents of multiple corporate services). In the care prevention system, it is possible to efficiently hold a care prevention conference (summary of services provided by multiple corporations). In terms of business analysis, both systems make business analysis and business analysis easy.
Quick & accurate. In addition, from the viewpoint of effective use of existing hardware, both systems can use existing PCs and space (no initial investment required / reduced). Furthermore, from the viewpoint of system usage fee, both systems can realize a system usage fee and the same discount service (promotion of participation). In addition, from the viewpoint of system maintenance, both systems can eliminate / reduce system maintenance costs (labor time). In addition, from the viewpoint of request analysis, both systems promote system evolution (optimization / enhancement of functions) by request analysis.

Also, from the viewpoint of the national nursing care business cost, in the home care system, the promotion of competition among nursing care service providers and the sharing of nursing care know-how nationwide (between communities) reduce (reduce) the cost of the nursing care business. )
Is peeled off. On the other hand, in the care prevention system, by promoting competition between care prevention service providers and sharing know-how on care prevention services nationwide (between communities), the total reduction of the national care prevention business costs and care business costs is achieved.
(Suppression) is measured.

Next, a comparison of the business model between the integrated home care service support system and the integrated care prevention service support system will be described.

First, from the viewpoint of business, both systems include municipalities, third sectors, medical and welfare conglomerates, private service companies, small and medium-sized service provider associations, shared use of a plurality of types of organizations, in-house services, and the like. There are two types of services: service provider side manages the system by itself, and system provider side manages the system on behalf of the service provider. In addition, about the flow of each business model in the case of the home care service support system,
Although each step is shown in FIGS. 324 to 326, the flow of each agency business in the case of a care prevention system is also described.
Since the flow is almost the same as that shown in FIGS. 324 to 326, the flow of processing of each business model in the care prevention system can be easily understood by referring to FIGS. 324 to 326.

Next, from the point of view of the service entry agency business, in the home care system, an application for certification of nursing care is required / system ID acquisition / care manager selection / care plan creation support / system operation Conduct education, etc. On the other hand, in the case of long-term care prevention, for those who wish to use the long-term care prevention service, we will apply for a long-term care prevention certification, acquire a system ID, select a long-term care prevention manager, support the preparation of a long-term care prevention plan, and provide system operation education.

Next, from the point of view of the 24-hour consultation agency business, the home care system requires a 24-hour duty assigned by the system to the care service provider.
(The number is proportional to the number of system users.) Dispatch specialized staff. On the other hand, in the care prevention system, the care prevention service provider assigns 2
Consultation duty (number of people is proportional to the number of system users) on behalf of 4 hours. Dispatch specialized staff.

Next, from the standpoint of an illegal human cooperation (cooperation) support business, both systems support integration of various recording formats and support for setting common rules when different legal people cooperate.

[0631] Next, from the viewpoint of the team conference management agency business, the home care system provides a total of services such as a care conference call / preparation of materials / preliminary electronic distribution / care conference holding / preparation of minutes. Care managers and care plan contract nursing care staff should focus on essential discussions. on the other hand,
The nursing care prevention system offers a total of services such as calling for a care conference / preparing the materials / preliminary electronic distribution / holding a care conference / preparing the minutes of the meeting. Care managers and care plan contract nursing care staff should focus on essential discussions.

Next, from the viewpoint of a service plan risk management agency business, the home care system supports smooth response to unexpected schedule (care service) changes and avoidance of cost troubles. It is the responsibility of the care manager to approve the change care plan. On the other hand, the nursing care prevention system supports smooth response to unexpected schedule (care prevention service) changes and avoidance of cost troubles. It is the responsibility of the care prevention manager to approve the modified care prevention plan.

[0633] Next, from the viewpoint of the multimedia recording and editing agency business, the home nursing care system provides a multimedia recording agency of a still image (eg, a rehabilitation effect) / a video (eg, a speech of a caregiver in need of dementia). Perform the same editing and system upgrade (linking to nursing service records). On the other hand, in the nursing care prevention system, still images (whole body, etc.)
Multimedia recording and editing of video / movement (exercise record etc.) / Audio (dementia sign monitor etc.) and system upgrade (link to preventive care service record).

Next, from the viewpoint of a service plan / statistics / analysis template & graph providing business, in the home care system, system users can use commonly available templates and graph formats such as weekly care plan / statistical calculation conditions / various analysis conditions. To provide. On the other hand, in the care prevention system, weekly / monthly / annual care prevention plans / statistical calculation conditions /
It provides system users with commonly available templates and graph formats such as various analysis conditions.

Next, from the viewpoint of a multidimensional arbitrary statistical analysis agency business, both systems perform statistical analysis required by a system user using the multidimensional arbitrary statistical function of the system, and also provide a consideration service thereof.

Next, from the viewpoint of the primary judgment conversion service evaluation analysis agency business, in the home care system, analysis is performed using the primary judgment conversion service evaluation function of the system requiring long-term care, and at the same time, measures for improving the results of the nursing care service are taken. Consulting will also be conducted. On the other hand, in the long-term care prevention system, analysis is performed using the primary judgment conversion service evaluation function of the long-term care prevention certification of the system, and at the same time, consultation on measures to improve the results of the long-term care prevention service is implemented.

Next, from the viewpoint of the problem-based service evaluation analysis agency business, in the home care system, analysis is performed using the problem-based service evaluation function of the care service user of the system, and at the same time, consultation of problem solving know-how is performed. Will also be implemented. On the other hand, in the care prevention system, analysis is performed using the service evaluation function for each problem of the care prevention service user of the system, and consultation on problem solving know-how is also performed.

Next, from the viewpoint of the system business time (operation time) analysis agency business, both systems perform analysis using the business time analysis function of the system and also provide consultation on business efficiency improvement measures.

Next, from the viewpoint of the community cost-effective consultant business, in the home care system, the cost-effectiveness analysis of the system is performed for the community, and at the same time, the consultation on the care cost reduction (suppression) measures of the national and local governments is conducted. Will also be implemented. On the other hand, in the care prevention system, the cost-effectiveness analysis of the system is performed for the community, and at the same time, consultation on measures to prevent (or reduce) total care prevention costs and care costs of the national and local governments is implemented.

Next, from the viewpoint of a service provider management consulting business, both systems perform cost-effectiveness analysis of the system for corporations (businesses) and provide consultation on profit improvement measures (increase in the number of users, etc.). Will also be implemented.

Next, from the viewpoint of the demand analysis agency business,
For both systems, a system cost-benefit analysis
(Business operators) and at the same time, provide consulting on profit improvement measures (increase in the number of users, etc.).

Next, from the viewpoint of the system management agency business, the home care system entrusts the operation of the entire system.
At the time of operation, management of various analysis results such as various access rights / system usage fee / primary judgment conversion for long-term care certification is essential. On the other hand, the care prevention system entrusts the operation of the entire system.
During operation, management of various analysis results such as various access rights / system usage fees / primary judgment conversion for long-term care prevention certification is fundamental.

Next, from the viewpoint of the system access situation monitoring agency business, both systems monitor the difference from the normal access (system operation) pattern for each system user in real time to early detect the risk of "spoofing" and avoid trouble. .

[0644] Next, from the viewpoint of the external software IF providing business, in the home care system, various kinds of external software (care plan, care reward reception, business management software, etc.) are used.
Provide F (data conversion) software. Each lineup will be improved. On the other hand, the care prevention system provides IF (data conversion) software with various external software (care prevention plan, care prevention reward claim, business management software, etc.). Each lineup will be improved.

Next, from the viewpoint of the system usage fee collection business, the home care system considers the sales of each care service provider / the number of system users / the number of contract functions (menus) / the number of users / system access time. And collect the system usage fee. On the other hand, in the care prevention system, a system usage fee is collected in consideration of the sales of each care prevention service provider / the number of system users / the number of contract functions (menus) / the number of users / system access time.

Next, from the viewpoint of the system usage fee discount service business, in the home care system, the degree of improvement in the primary judgment of the need for long-term care of each care service provider / the number of problems solved (consideration of difficulty) / useful demands Consider the number of outgoing calls / care plan contributions in the case of multi-carrier contracts. On the other hand, in the care prevention system, each care prevention service provider's care prevention certification preventive primary judgment conversion value improvement / number of problem solving (consideration of difficulty) / number of useful requests sent / care prevention in the case of multiple business contracts Consider the amount of plan contribution.

[0647] Next, from the standpoint of the business of creating individual homepages (websites) for the business, in the home care system, a homepage creation service and a Web site management service that provide basic information PR and nursing service performance PR for each care service company And so on. On the other hand, the nursing care prevention system provides basic information PR and nursing care prevention service results for each nursing care prevention service provider.
We perform homepage creation agency and website management agency for PR.

Next, know-how between servers nationwide (analysis results)
From the viewpoint of a sharing support business, both systems provide support for sharing common know-how such as the results of analyzing various services and the same template among community servers nationwide.

As described above, as a national measure, a service for persons who have taken care of long-term care insurance and a certification system for the need for long-term care, which determines the upper limit of the amount paid for the service, are in a sense like a pair. When considering a care prevention certification and a care prevention service in which a service provider that provides care prevention services manages the upper limit of the money received, it can be inferred from the care certification and the home care service. Moreover, the systems are similar. The certification flow is similar. Furthermore, the introduction effect is similar. Furthermore, the business model implemented in the nursing care service can be applied to care prevention as it is. In addition, since the integrated home care service support system and the integrated care prevention service support system are basically similar, the functions of the integrated home care service support system and the functions of the integrated care prevention service support system are the same. It is also possible to build with.

[0650] If the result of the primary judgment of preventive care is calculated from the basic survey data obtained by a care prevention accredited research organization, which is a neutral organization, the attending physician's opinion is not basically checked thereafter. In that case, it is conceivable that the examination committee for the secondary judgment will not be held. By doing so, it is possible to more quickly perform care prevention certification, and it is also possible to reduce costs such as labor costs for examination of care prevention certification.

[Facility care service support system] In the above embodiment, the home care service support system and the care prevention service support system have been described. However, the present invention can be applied to a facility care service support system. In the case of institutional care, there are three types: a welfare facility for the aged, a health care facility for the aged, and a recuperation-type bed group. Since users are in those facilities, there is no cooperation between multiple service providers.However, with regard to the cooperation for information sharing, for example, due to hospital transfer, the facilities of one service provider are changed to the facilities of another service provider. This system can be used in such a way that the history information up to that point can be used as it is as information for taking over. Basically, as information managed by the server of this system, information can be input in the same manner whether the user is receiving home care or a facility care recipient.
In particular, by disclosing the judgment results by the primary judgment conversion evaluation analysis function and promoting competition for better services between operators, it is possible to increase the independence of users and reduce nursing care costs as a result Advantages can be obtained from the facility care service support system to which the present invention is applied. Specifically, in the sub-menu of the PR information of the business information of the main menu item, there is an item of service achievement PR. This item has a function of displaying how many people have increased or decreased the primary determination conversion value. In facility nursing care, the same as in the home care service support system, it is possible to determine whether the primary judgment conversion value of the resident has increased or decreased in the facility during the period of a care plan for the resident user. It is possible to manage.

[Elderly Medical Service Support System] Next, in the elderly medical service, the same system concept and business model as the integrated home care service support system and the integrated preventive care service support system of the present invention are applied. A simple example will be described.

[0655] In the following, the social security system and service for care recipients and the social security system and service for persons targeted for care prevention shown in Figs. According to the comparison table, we explain what kind of system is needed for medical services and what kind of staff is needed.

First, in the system and service system, the social security form (financial resources) is medical insurance, but the application of medical insurance for the elderly can be considered. In other words, medical insurance is currently unified, but it can be considered to be divided into medical insurance applicable to those under the age of 70 and medical insurance for the elderly (aged medical system) applicable to those aged 70 and over. . The same concept and business model as the integrated home care service support system and integrated care prevention service support system are applied to this medical care system for the elderly. It should be noted that the concept of the present invention can be applied to a normal medical insurance system for those under 70 years old.

[0655] Next, the subject of social security is an elderly person who is actually suffering from a disease in the elderly medical system, while a care recipient is a care recipient.

[0656] With regard to the affairs of local governments, there are nursing care affairs for nursing care. However, in the case of the elderly medical care system, affairs for objectively managing the status of medical services are generated.

[0657] Regarding certification, with regard to nursing care, local governments require certification for nursing care. However, it is not realistic to create a separate accredited body in the medical care system for the elderly. It is performed by the doctor who performs the examination in the above, that is, the examination is premised. In addition, you may make it provide a certification organization by a third party different from the attending physician.

[0658] There is basically no certified judge in the medical system for the elderly. In addition, about the attending physician,
The attending physician creates a written opinion, but in the elderly medical system,
Since the doctor is the attending physician, the opinion is equivalent to a medical record.

[0659] Also, the concept of accreditation survey and application agency does not exist in the medical care system for the elderly. For the service coordinator, service coordinator duties, and at-home services in general, in the elderly medical care system, for example, if a user has multiple illnesses, one illness goes to the hospital A and another illness It is not surprising that the coordinator who works at the hospital B and has the greatest effect with the minimum medical expenses can be set up, but in that case, the coordinator must be a person with more insight than the doctor. It is not realistic because there are not many. However, in the future such a coordinator may be present.

[0660] With regard to the types of home-based services, nursing care includes visiting, outpatient, and other services, but in the medical care system for the elderly, medical expenses are incurred. Specifically, consultation services, laboratory services, drug prescription services,
Medical activities that require medical expenses, such as hospitalization services, can be considered.

Regarding the image of the certification support system,
In nursing care, a care support certification support system or a care prevention certification support system is conceivable, but there is no certification support system in the medical care system for the elderly because there is no concept of certification.

[0660] The financial resources of the social security form are the upper limit claim in nursing care, but in the medical system for the elderly, the current medical system is a work-piece system. It can be considered. What is different from nursing at that time is the group of illness, specifically, a group for each of multiple genres of illness such as brain disease, heart disease, cancer, diabetes, etc. Determining the amount to be paid is the foundation of the medical system for the elderly and, in turn, the whole medical system. In the case of nursing care, there is one standard, from the need for support to nursing care 5, but in the medical care system for the elderly, the degree of progression in the initial, middle, and end stages is set for each group of sickness. Set the maximum amount to be paid from medical expenses for each degree. Alternatively, the upper limit paid for medical expenses may be set for each group of illness in four stages, such as a preventive stage before illness, an early stage of illness, an advanced stage, and an end stage.

Next, as for the service support system function, first of all, regarding the full-function Web support, it is conceivable that the medical care may extend to a plurality of institutions, so the same applies to the medical care system for the elderly.

Next, regarding the application agent search function and the service manager search function, in the elderly medical system,
It corresponds to a doctor search function and a medical institution search function.

The user summary function and the user information function are the same except that the user is changed to the patient (the patient summary function and the patient information function).
In addition, the patient summary function and the patient information function include test data. In addition, basic information of the user is managed as patient information, and information related to medical examination is recorded in the nursing record for nursing care.
Is recorded as The medical record includes multimedia (for example, CT photographs) and special notes (for example, vital information). Even when a patient goes over a plurality of medical institutions, it is possible to coexist even if the chart is in a different format, or the format can be unified. If there is an item to be managed individually for each hospital when a plurality of medical institutions are to be managed, a medical institution individual tab may be provided instead of the corporation individual tab 715 shown in FIG. 305 described above. In the past, among multiple medical institutions, those that have been involved in the patient in the past but are not currently involved can access the history but cannot access it at present. It can be configured similarly to.

[0666] The access right to the patient information may be controlled by managing where the patient has been associated with which hospital and for how long.

[0667] As for the paperwork information management function, a receipt system is currently introduced, and manages the transfer of common data between the receipt system and the medical service support system to which the present invention is applied. Specifically, it manages information on how much medical treatment was performed for what kind of illness in which illness group and at what stage, and what happened at a certain time.

The multi-dimensional arbitrary statistical function is required similarly to the integrated home care service support system.

[0669] Next, regarding the service evaluation analysis function according to the primary judgment conversion, in the elderly medical system, there are stages (three or four stages) for each sick group as described above, so comparisons are made at each level. Alternatively, the comparison may be made in consideration of a quantitative one such as a numerical value of blood in the stages. For example, the preventive stage is set to be less than category 1, the initial stage is less than 2, the advanced stage is less than 3, and the end stage is less than 4. For example, considering the numerical value of vital information, the numerical values of 1 to 4 described above are set. Further subdivision (detailed conversion values by disease group and disease progression (eg 1.
2 or 4.5). In nursing care, these values are determined by primary judgment software or an accredited institution, but in medical care, the results of tests are the basis for obtaining converted values. In this case, for example, it is necessary to set a weight for obtaining the conversion value for each disease group.

[0670] The problem-based service evaluation analysis function can be applied to medical care in the same way as in home care for problems related to the contents of services such as nurses for inpatients and home patients.

[0671] Regarding the system operation time analysis function and the cost-effectiveness analysis function, the elderly medical system is required in the same manner as the integrated home care service support system.

Next, the business operator basic information PR function corresponds to a homepage of a medical institution. Business service performance PR
The function corresponds to, for example, a detailed grade analysis result for each disease group in medical treatment. For example, enter the initial stage of diabetes and search for a medical institution. At that time, link the information on whether the detailed grade conversion value has risen or fallen, and how much the medical expenses, hospitalization expenses, surgery expenses, medicine expenses, consultation fees, personnel expenses, etc. of the examination during that time have been linked, and further bear your own cost The information is displayed so that information on how much the user has charged for the minute can be understood. In this case, in the medical care system for the elderly, the upper limit is set for each disease group and for each detailed grade.For example, in the initial treatment of diabetes, a medical institution with excellent medical technology and a medical institution with inferior medical technology, There may be a difference in medical expenses. In such a case, a medical institution with poor medical technology may have a medical expense exceeding the upper limit. In this case, it is conceivable that the amount exceeding the upper limit is borne by the medical institution, but it is conceivable that 100% of the total amount is borne by the patient as in the case of nursing care. Therefore, it is important for the patient to select a medical institution that does not exceed the amount of reduction, and a function that allows the patient to browse information for that purpose is included in the business service performance PR function. The idea of linking these medical expenses and out-of-pocket expenses to the results of detailed grade analysis by illness group is the cost of nursing care or nursing care prevention in home care and nursing care prevention, and the out-of-pocket expenses and the primary judgment conversion value or primary prevention judgment. The same applies to the concept of linking with a converted value. In addition, as a measure to receive treatment within the upper limit of the medical insurance for the elderly, at the stage of deciding what medical service to apply to a certain patient, the amount of the upper limit is used. , And set up a mechanism to know how much is left. For this purpose, in the nursing care the care manager creates a plan for it, but in the medical care, when, where and to what extent the doctor or the staff on behalf of the care manager performs hospitalization, treatment, surgery, examination, etc. A screen is provided that allows you to calculate how much you will pay for the patient's schedule and the services that have been incurred. Therefore, a care plan for nursing care corresponds to a medical plan in medical treatment (medical plan management function, medical schedule management function). Naturally, a risk management function of a medical plan for an unexpected medical schedule change can be set in exactly the same way as the home care service support system.

Next, regarding the internal management function of the business, the internal management system of the medical institution (hospital information system,
Electronic medical record system). The request management function is the same as the integrated home care service support system. In the medical system for the elderly, the concept that the format of patient information and medical records (medical records) by medical institution can be mixed is the same as in the case of nursing care. The same applies to the point that various parameters can be set.

The service user / staff access right control function is the access right control between the patient and the people involved in the elderly medical system. Also in this case, an ID & password is required. To the patient and the attending physician (or equivalent), the hospital with which the patient and the attending physician are involved and other hospitals where the patient is involved, or staff who are involved in the same patient in different departments within the same hospital, The configuration in which the access right can be automatically and manually set can be performed in the same manner as the care.

Next, the service user information genre access right control function exists in the medical treatment in the same manner as the nursing care because there is a genre of patient information. Regarding who has access to which users, any medical institution in which the user is involved is a candidate.For example, if the patient has ophthalmological and heart diseases, If she had both an ophthalmology clinic and a hospital ophthalmology and cardiology department, the ophthalmology clinic would be able to see the patient's information about the hospital ophthalmology, but not the patient's information about the cardiology department. Such access rights are conceivable. Therefore, an access right control mechanism is provided for each corporation, each medical institution, and each medical department. In this case, the patient's attending physician at each hospital determines when the patient's treatment is completed (valid period, that is, whether or not the hospital is deemed to maintain the association with the patient). ) May be determined. Then, if the validity period has passed, the access right is revoked.

[0676] The system access status automatic monitoring function is the same as in the case of nursing care. As for other software management functions, in the case of nursing care, such as a care plan or a claim, in medical treatment, the entire external electronic medical record system can be considered.

Next, the effect of introducing the medical service support system will be described.

First, as the convenience of the user, the point that a one-stop solution for the user can be realized is the same as that of the nursing care.

The cooperation of service providers can be thought of as the cooperation of various people at other hospitals involved through the same hospital and medical plan.

[0680] Regarding security, necessary and sufficient security can be realized by medical plan-linked access right control.

Next, regarding the effective use of the existing software properties, the effective use of the medical treatment fee receipt management system and the electronic medical record system (data of a part that is desired to be managed as a community or as a country is imported into the medical service support system). Management).

[0688] From the point of view of the team conference,
There is a person who is interested in the patient in each phase according to the hospitalization phase and the medical care phase between the patient and the doctor.

[0684] The work analysis and the effective use of existing hardware assets are the same as in the case of nursing care. The system usage fee is the same as in the case of nursing care. The same applies to system maintenance and demand analysis. Also, the cost of the national nursing care business is the same as that of the nursing care. In other words, by promoting competition among elderly medical service providers and sharing nationwide (communities) such as know-how of elderly medical services,
The cost of the national medical system for the elderly can be reduced (suppressed).

Next, a business model of the medical service support system for the elderly will be described.

First, as a business object, a local government can be considered from a neutral position.

Next, the service entry agency business is the same as in the case of nursing care. That is, a medical institution is recruited or the ID of this system is obtained on behalf of the medical institution.

In the consultation agency business for 24 hours, it is conceivable that a nurse or a person who can understand medical treatment receives consultation from a patient when the town doctor cannot handle it by himself.

[0688] The illegal human cooperation cooperation support business can be considered, for example, when cooperating between hospitals.

The team conference management agency business can be considered, for example, when deciding a policy within a hospital or between hospitals.

Next, the primary judgment conversion service evaluation analysis agency business and the problem-based service evaluation analysis agency business can be considered in the same manner as in the case of nursing care. The system business time analysis agency business, community cost-effectiveness consultant business, service provider management consultancy business, request analysis agency business, system operation agency business, and system access status monitoring agency business can be considered in the same manner as in the case of nursing care.

Next, regarding the system usage fee collection business, the system usage fee is heard in consideration of the number of system contracts, contract functions, and the like.

Next, regarding the system usage fee discount service business, the degree of improvement of the grade conversion value by stage and details by illness group, how the medical treatment fee was lower than the average value, how low the copayment amount, etc. were considered. And offer a discount service.

Also, the business of creating an individual home page for each business and the business of sharing know-how between servers nationwide are the same as in the case of nursing care.

[0694]

According to the present invention, since application information can be input on a web screen, a paperless application can be made (no paper is required, there is no mailing cost, no trouble of dropping in, and there is no time delay), and there is no hassle of transcribing on the local government staff side. There is no time delay.

Also, since the survey result is input on the web screen, the inconsistency check at the surveyor level is completed (distributed input and error checking can be performed at the information source), and the labor of local government staff is reduced. In addition, the timing of obtaining survey results by local government officials will be expedited.

[Effects of care management] [0696] The access right control function for each operator can easily refer to the same user for information on the availability and service results between different operators. Creation efficiency is further improved. In addition, there are almost no restrictions on the number of participating businesses or the area range.

[0697] The risk management care manager support function of care plan management prevents financial troubles, cancels services / refers to vacant information / estimates co-payment amount after change / temporarily holds service after change / Approval of all service-related persons after the change / determination of the service after the change can be smoothly performed without any problem.

[0698] Further, regarding the sharing of care information, since the information obtained by the service provider staff other than the user is centrally managed, the information can be grasped in real time, and the transcription input is unnecessary. For this reason, it is possible to immediately share the information obtained by other companies.

[Effect of User Family / Service Staff]
Users and their families can clearly communicate the details of the complaint to the care manager, and can also communicate it to the local government in a timely manner. In addition, the care manager can clearly understand the details of complaints entered by the user / family in response to complaints from the user / family (the care manager itself does not need to enter it from scratch), and can provide timely communication to local governments. Convey. Furthermore, it can be directly reflected in the analysis of user needs (CS ???).

Also, the care manager can clearly understand the contents of the consultation of the service provider and the complaint to the home nursing staff, and at the same time, the statistical analysis thereof can be easily performed. In addition, the home nursing staff can clearly convey (enter) the contents of the consultation and complaint as a service provider (home nursing staff) to the consultation and complaints with the care manager, and the consultation and This has the effect of being reflected in information analysis of complaints and the like.

[Normal Care Record / Effect of 24-hour Consultation] When a user or a family consults any time for 24 hours, all information of the consulted user is displayed on a web screen under a rotation (duty rotation) system. Because you can immediately refer to anywhere on the route, home nursing staff who are not in charge of you can have a satisfactory (fine-grained) response.

Also, the home nursing staff can thoroughly implement a rotation (duty rotation) system, so it is physically easy, and the thorough information sharing among all users (without worry or anxiety such as deterioration in the quality of the response) is mental. It is also easy. Furthermore, since all information of any user who has consulted can be instantly referred to anywhere on the web screen route, home nursing staff who are not in charge of themselves can provide satisfactory (fine) correspondence. Furthermore, since the home nursing staff can deal with the home (without being restricted by the place), there is little physical and mental stress, and the reward does not need to be so high. In addition, there is almost no security problem (information leakage problem) unlike paper materials. There is no need to bring out heavy materials. Further, the latest nursing care record information of home nursing staff can be referred to in almost real time.

Further, since there is a possibility that a system involving different businesses in the whole community can be realized, the number of users is expanded to one thousand to several thousand, and the number of home nursing staff who can participate in the system is also one hundred to several hundred. There is a possibility to expand to the order of 100 people.

[Effect of PR on service performance] [0704] The user and family can select the optimal care manager or home nursing staff. Further, when the care manager advertises to the user and the family as a care manager business, the service performance (evaluation) as the care manager business is accurately transmitted to the user and the family. Further, it is easy for the care manager to obtain the home nursing staff with objective information (service results (evaluation)) of the home nursing service provider most suitable for the service request. Also, when the home nursing staff advertises to the user and family as a home nursing service provider, the service performance (evaluation) as the service provider is accurately transmitted to the user and family. In addition, if the home nursing staff advertises as a home nursing service provider to the care manager,
Services as a home nursing service provider (evaluation)
Is accurately communicated to the care manager. In addition, home nursing
When the TOP conducts an advertising activity for increasing the number of nominations to the care manager, it is possible to advertise that timely maintenance of vacant information, service results, and the like is performed. In addition, when the home nursing TOP conducts publicity activities for the local government to be nominated as a research institution,
The home nursing system can advertise that there are few mistakes in the survey results and that the time to submit the survey results is short. In addition, the local government has
When selecting the most appropriate accredited research organization, there is an effect that it is easy to obtain objective information (service performance (evaluation)) of the most appropriate institution (care manager operator) for requesting an accredited investigation.

[Effects of the Care Conference] When the care conference is to provide a care conference to the home nursing staff, a detailed user information form, a nursing record list, and the like can be obtained from the desired use database stored in the system. What is necessary is just to output a service effect evaluation table and the like. In addition, provisional holding can be easily performed based on AND of the available hours of each home nursing staff (time excluding the scheduled service time and the like) which is commonly managed by the system. In addition, it is possible to easily grasp the care records of all the involved service providers and the effects of care. Also,
The attendees can concentrate on the essential discussions by referring to the basic information (including the results of the automatic analysis) of the conference participants in advance. Therefore, the conference can be completed in a short time. In addition, the time required for holding a care conference is greatly reduced, and not only can the number of care conferences be significantly increased, but also the daily care of each home nursing staff for all users without having to hold a care conference. It is possible to always grasp the situation of care and the effect of care implementation.

When the home nursing staff holds a care conference with another home nursing staff, the labor for holding the care conference is greatly reduced, and the number of care conferences held can be greatly increased. Further, without having to hold a care conference, it is possible for all users to always grasp the status of daily care of each home nursing staff and the effect of care implementation.

[Effects of Log Analysis / Evaluation] Also, when the home care staff performs a legitimate evaluation (objective evaluation) of the business contents (including the effect of service implementation) to the home care upper management,
The business analysis and evaluation function enables objective evaluation.
That is, the home care staff can present a satisfactory amount of compensation, a raise in salary, CDP, and the like. As a result, good people gather and do not leave. In addition, when the senior management of a home care service provider analyzes the satisfaction of users and their families with respect to the users and their families, the data can be used during the normal work of home care staff by expanding the use of the care record management function. It can be accumulated and multi-faceted analysis can be easily performed by the business analysis / evaluation function. In addition, when a home care service provider performs work management for home care staff, evaluates the performance of each home care staff's service implementation, and evaluates performance (remuneration, salary increase, CDP), a monthly processing function and business analysis / evaluation function are used. It can be easily implemented. In addition, local government employees report the system introduction effect (cost-effectiveness) of home-based nursing care services for the entire community to upper-level local governments, and work analysis / evaluation functions (automatic log analysis, etc.) provide home care for the entire community. It is possible to analyze and report the system introduction effect (cost effect) of the service.

[Effect of paperwork] [0708] When the care manager requests the home care staff to provide information for managing the benefits, the input of the service results is completed in advance by the service provider, and furthermore, there is an inconsistency. Since an error-checked one comes, a timely and accurate payment management claim operation can be performed. In addition, when home care staff provides care managers with information for benefit management, they can use the actual information in care records created in their daily work as they are, providing accurate and prompt information. be able to. In addition, when the home care staff performs a legitimate evaluation (objective evaluation) of the business contents (including the effect of service implementation) to the home care service provider upper management,
The evaluation function enables objective evaluation. That is,
Compensation, salary increase, CDP for home care staff
Etc. can be presented. As a result, good people gather and do not leave.

[Brief description of the drawings]

FIG. 1 is a flowchart showing the flow of a work requiring long-term care certification.

FIG. 2 is a flowchart showing an overall flow of a home care service in the integrated home care service support home care service of the present invention.

FIG. 3 is a diagram showing a screen example of a home care service homepage in the integrated home care service support system of the present invention.

4 is a diagram showing an example of a screen displayed when an application button is selected on the homepage shown in FIG.

FIG. 5 is a diagram showing an example of a screen displayed when a search button is selected on the screen shown in FIG. 4;

FIG. 6 is a diagram showing an example of a screen in a case where a user given an ID capable of accessing an integrated home care service system searches for a care manager after completion of certification for requiring long-term care.

FIG. 7 is a diagram showing an example of a screen displayed as a pop-up when a care manager search button 703 is selected on the screen shown in FIG. 6;

8 is a diagram showing an example of a screen of a list of care managers displayed when a user name and a password are input and a login button 709 is selected on the screen shown in FIG.

FIG. 9 is a diagram showing an example of a screen for activating an integrated home care service support system in which a care manager is determined, a care manager password and an ID are also determined.

10 is a diagram showing an example of a screen displayed when a system start button is selected on the screen shown in FIG. 9;

11 is a diagram showing an example of a main menu screen of the integrated home care service support system displayed when a user name and password are entered and a login button is selected on the screen shown in FIG.

FIG. 12 is a screen transition diagram of a user summary.

FIG. 13 is a screen transition diagram of user information.

FIG. 14 is a screen transition diagram of a care plan.

FIG. 15 is a screen transition diagram of a schedule.

FIG. 16 is a screen transition diagram of the risk manager / care manager.

FIG. 17 is a diagram showing a part of screen transition of a care record.

FIG. 18 is a diagram showing the remaining part of the screen transition of the care record.

FIG. 19 is a screen transition diagram of business processing.

FIG. 20 is a diagram showing a part of a screen transition of business analysis / evaluation.

FIG. 21 is a diagram showing the remaining part of the screen transition of the business analysis / evaluation.

FIG. 22 is a screen transition diagram of certification of need for nursing care.

FIG. 23 is a screen transition diagram of business information.

FIG. 24 is a screen transition diagram of request management.

FIG. 25 is a screen transition diagram of maintenance management.

FIG. 26 is a screen transition diagram of other software.

FIG. 27 is a diagram illustrating a relationship between transition buttons.

FIG. 28 is a diagram showing an overall overview of an integrated home care service support system of the present invention.

FIG. 29 shows a main menu screen shown in FIG.
It is a figure showing an example of a user summary screen displayed when a user summary button is selected.

FIG. 30 is a diagram showing an example of a user search screen.

FIG. 31 is a diagram showing an example of a user search screen.

FIG. 32 is a diagram showing an example of a pop-up screen showing details of a service in the user summary screen.

FIG. 33 is a diagram showing an example of a user list information screen displayed when a user information button is selected on the main menu screen shown in FIG. 11;

34 is a diagram showing an example of a screen displayed when a new button is selected on the screen shown in FIG. 33.

FIG. 35 is a diagram showing an example of an individual detail screen of user information displayed when a user is determined and a correction button or a reference button is selected.

36 is a diagram showing an example of a screen displayed when the “ADL / IADL” tab shown in FIG. 35 is selected.

FIG. 37 is a diagram showing an example of a screen displayed when a “register” button is selected on the screen shown in FIG. 36 and an item to be registered or edited is clicked.

38 is a diagram showing an example of a search condition input screen displayed when a “search” button is selected on the user list screen shown in FIG. 33.

FIG. 39 is a diagram showing an example of an automatic calculation screen.

40 is a diagram showing an example of a setting save screen displayed when a “setting save” button is selected on the screen shown in FIG. 39.

FIG. 41 is a diagram showing an example of a template selection screen which is displayed in a popup when a “template” button is selected on the screen shown in FIG. 39.

42 is a diagram illustrating an example of a pop-up screen indicating “calculating” when the “execute” button is selected on the screen illustrated in FIG. 39.

FIG. 43 is a diagram showing a screen example of an automatic calculation result.

FIG. 44 shows a main menu screen shown in FIG.
It is a figure which shows the example of a care plan list screen displayed when a "care plan" button is selected.

FIG. 45 is a diagram showing an example of a new input screen displayed when a “New” button is selected in a state where no user information is registered on the user information screen.

FIG. 46 shows a care plan list screen shown in FIG.
It is a figure showing the example of a screen displayed when a user who wants to refer is selected and a reference button is chosen.

47 is a diagram showing an example of a screen showing details of selected care, which is displayed as a pop-up when a cursor is rolled over a display unit showing a service type and a status on the screen shown in FIG. 46.

FIG. 48 is a diagram showing an example of a care plan input screen which is displayed in a pop-up display when a cursor is placed on a free time slot on an arbitrary day of the week and clicked on the screen shown in FIG.

FIG. 49 is a diagram showing an example of a business selection screen showing a list of businesses that can execute a specified service at a specified time.

FIG. 50 is a diagram showing an example of a screen for referring to an irregular care plan.

FIG. 51 is a diagram showing an example of an input screen of an irregular care plan which is displayed in a popup when an input button is selected on the screen shown in FIG. 50;

FIG. 52 is a diagram showing an example of a screen displayed in a pop-up display when a start time and an end time are input by designating only a certain day in inputting an irregular care plan.

FIG. 53 is a diagram showing an example of a screen that scrolls and displays businesses that can be implemented at a requested time.

FIG. 54: On the main menu screen shown in FIG. 11,
It is a figure showing the example of a schedule list screen when a schedule button is selected and a user tab is selected.

FIG. 55: On the main menu screen shown in FIG. 11,
It is a figure which shows the example of a schedule list screen when a schedule button is selected and a staff tab is selected.

56 is a diagram showing an example of a daily schedule screen displayed by default when a user is selected from the schedule list screen shown in FIG. 54 and a reference button is selected.

57 is a diagram showing an example of a weekly schedule screen displayed when a weekly schedule tab is selected on the screen shown in FIG. 56.

FIG. 58 is a diagram showing an example of a detailed screen of a schedule displayed as a pop-up when the cursor is rolled over any bar on the screen shown in FIG. 57;

59 is a diagram showing an example of a monthly schedule screen displayed when a monthly schedule tab is selected in FIG. 56 or FIG. 57. FIG.

FIG. 60 shows a main menu screen shown in FIG.
It is a figure showing the example of a risk mane care mane screen displayed when a risk mane care mane button is selected.

FIG. 61 is a diagram showing an example of a daily schedule screen displayed when a correction button is selected on the screen shown in FIG. 60.

FIG. 62 is a diagram showing an example of a weekly schedule screen in the risk management / care management screen.

FIG. 63 is a diagram showing an example of a monthly schedule screen on the risk management screen.

FIG. 64: In the main menu screen shown in FIG. 11,
It is a figure showing the example of a user / recorder list screen displayed when a care record button is selected.

FIG. 65 is a diagram showing an example of a logger list screen displayed when a logger tab is selected on the screen shown in FIG. 64;

FIG. 66 is a diagram showing a user-specific care record list displayed when a user tab is selected and an arbitrary user is selected from the displayed user list.

67 is an example of a screen showing a list of care records for each logger displayed when the logger tab is selected on the screen shown in FIG. 65.

68 is a diagram showing an example of a screen displayed when a new or correction button is selected on the screen shown in FIG. 66 and an actual result tab is selected.

69 is a diagram showing an example of a screen displayed when a multimedia button is selected on the screen shown in FIG. 68.

70 is a diagram showing a moving image playback example displayed when moving image data is selected and a play button is selected on the screen shown in FIG. 69.

71 is a diagram showing an example of a screen displayed when a special-purpose button is selected on the screen shown in FIG. 68.

FIG. 72 is a diagram showing an example of a screen displayed when a mind and body information tab is selected on a care record screen.

73 is a diagram showing an example of an edit screen displayed when a mental button is selected on the screen shown in FIG. 72.

FIG. 74 is a diagram showing an example of a screen for editing other numerical data not assigned to a vital button when one other button is selected.

FIG. 75 is a diagram illustrating an example of a screen for editing other character information that is not assigned to a mental button when other two buttons are selected.

FIG. 76 is a diagram showing an example of a screen displayed when a practice care content tab is selected on the care record screen.

FIG. 77 is a diagram showing an example of a screen displayed when a problem-specific recording tab is selected on the care record screen.

FIG. 78 is a diagram showing an example of a screen displayed when an update button is selected on the screen shown in FIG. 77;

FIG. 79 is a diagram showing an example of a screen displayed when an evaluation tab is selected on the screen shown in FIG. 78;

FIG. 80 is a diagram showing an example of a screen displayed when an intervention content tab is selected on the screen shown in FIG. 78 or 79.

FIG. 81 is a diagram showing an example of a screen displayed when the user selects a special notice tab on the care record screen.

FIG. 82 is a diagram showing an example of a screen displayed when a usage fee tab is selected on the care record screen.

FIG. 83 is a diagram showing a screen example when a forward tab is selected on the screen shown in FIG. 82;

84 is a diagram showing an example of a screen displayed when a new or correction button is selected on the screen shown in FIG. 83.

FIG. 85 is a diagram showing an example of a screen when a reference button is selected on the screen shown in FIG. 66 or 67 and an actual result tab is selected.

86 is a diagram showing an example of a screen displayed when a multimedia button is selected on the screen shown in FIG. 85.

FIG. 87 is a diagram showing an example of a screen displayed when a reference button is selected, a mind and body information tab is selected, and a vital button is selected on the screen shown in FIG. 66 or 67.

FIG. 88 is a diagram showing an example of a screen displayed when a mental button is selected on the screen shown in FIG. 87.

89. In the screen shown in FIG. 66 or 67, a reference button is selected, a mental and physical information tab is selected,
FIG. 11 is a diagram showing an example of a screen when one other button is selected.

90. In the screen shown in FIG. 66 or 67, a reference button is selected, and a mind and body information tab is selected.
FIG. 9 is a diagram showing an example of a screen when two other buttons are selected.

FIG. 91 is a diagram showing an example of a screen when the reference button is selected, the mind and body information tab is selected, and the multimedia button is selected on the screen shown in FIG. 66 or 67.

FIG. 92 is a diagram showing an example of a moving image playback screen displayed when the thumbnail shown in FIG. 91 is selected and a play button is selected.

93 is a diagram showing an example of a screen displayed when a reference button is selected on the screen shown in FIG. 66 or 67 and an implementation content tab is selected.

FIG. 94 is a diagram showing an example of a screen displayed when a reference button is selected and a recording tab for each problem is selected on the screen shown in FIG. 66 or 67.

FIG. 95 is a diagram showing an example of a screen displayed when a problem name is selected and a reference button is selected on the screen shown in FIG. 94;

FIG. 96 is a diagram showing an example of a screen displayed when an evaluation tab is selected on the screen shown in FIG. 95;

FIG. 97 is a diagram showing an example of a screen displayed when the intervention content tab is selected on the screen shown in FIG. 95 or 96.

FIG. 98 is a diagram showing an example of a screen displayed when the reference button is selected and the other special items tab is selected on the screen shown in FIG. 66 or 67.

FIG. 99 is a diagram showing an example of a screen displayed when a reference button is selected on the screen shown in FIG. 98;

[FIG. 100] On the screen shown in FIG. 66 or FIG.
It is a figure showing the example of a screen displayed when a reference button is selected and a usage fee tab is selected.

FIG. 101 shows a screen shown in FIG. 66 or 67.
It is a figure which shows the example of a screen displayed when a reference button is selected and a report tab is selected.

102 is a diagram showing an example of a screen displayed when a reference button is selected on the screen shown in FIG. 101.

FIG. 103 is a diagram showing an example of a screen when a history reference button is selected on the screen shown in FIG. 66 and an actual result tab is selected.

FIG. 104 is a diagram showing an example of a screen displayed when a multimedia button is selected on the screen shown in FIG. 103;

105 is a screen example displayed when a thumbnail is selected and a play button is selected on the screen shown in FIG. 104.

106 is a screen example displayed when a special button is selected on the screen shown in FIG. 103.

FIG. 107 shows a screen shown in FIG. 66 or 67.
It is a figure which shows the example of a screen which displays vital information displayed by default when a history reference button is selected and a mind and body information tab is selected.

108 is a diagram showing an example of a screen displayed when a mental button is selected on the screen shown in FIG. 107.

109 is a diagram showing an example of a screen when two other buttons are selected on the screen shown in FIG. 108.

FIG. 110: On the screen shown in FIG. 66 or 67,
It is a figure which shows the example of a screen displayed when a history reference button is selected and the practice care content tab is selected.

FIG. 111 shows a screen shown in FIG. 66 or 67.
It is a figure showing the example of a screen displayed when a history reference button is selected and a recording tab according to a problem is selected.

112 is a diagram showing an example of a screen displayed when a problem name is selected and a reference button is selected on the screen shown in FIG. 111.

FIG. 113. On the screen shown in FIG. 66 or 67,
It is a figure showing the example of a screen displayed when a history reference button is selected and other special mention tabs are selected.

FIG. 114 shows a screen shown in FIG. 66 or 67.
It is a figure showing the example of a screen displayed when a history reference button is selected and a usage fee tab is selected.

FIG. 115 shows a screen shown in FIG. 66 or 67.
It is a figure which shows the example of a screen displayed when a history reference button is selected and a report tab is selected.

FIG. 116 is a screen example showing a pop-up display example of the details of an offer displayed when a title is selected and a reference button is selected on the screen shown in FIG. 115.

Fig. 117 is a diagram illustrating an example of a screen displayed when a multimedia list tab is selected.

FIG. 118 is a diagram showing an example of a screen displayed when a special note list tab is selected.

FIG. 119 is a diagram showing an example of a screen displayed when a business process button is selected on the main menu screen of FIG. 11;

FIG. 120 shows an external input button 419 in FIG. 119.
Or a diagram illustrating an example of a pop-up screen displayed when the external output button 421 is selected.

FIG. 121 is a diagram showing an example of a screen displayed when a selection button 417 is selected on the screen shown in FIG. 119.

122 is a diagram showing an example of a screen displayed when a business analysis / evaluation button 21 is selected on the main menu screen shown in FIG. 11;

FIG. 123 is a diagram illustrating an example of a screen for setting conditions for multidimensional statistics.

124 is a diagram showing an example of a pop-up screen displayed when a “Save setting” button 449 is selected on the screen shown in FIG. 123.

FIG. 125 is a diagram illustrating an example of a pop-up screen for reading a registered template.

126 is a diagram illustrating an example of a pop-up screen displayed after setting search conditions and selecting an execute button 447. FIG.

FIG. 127 is a diagram illustrating an example of calculation results of multidimensional statistics.

128 is a diagram showing an example of a screen displayed when a save button 456 shown in FIG. 127 is selected.

FIG. 129 is a diagram showing an example of a screen displayed when a service evaluation analysis submenu button 439 is selected on the screen shown in FIG. 122.

130. FIG. 129 shows a district input button 46.
It is a figure showing the example of a screen displayed when 7 is selected.

FIG. 131 is a diagram illustrating an example of a screen displayed as a pop-up as a result of selecting “primary determination result” and selecting an execute button 465.

132 is a view showing an example of a screen displayed when a range and an output condition are input and an OK button 469 is selected on the screen shown in FIG. 131.

FIG. 133 is a diagram showing a screen example when the daily practice care content tab 473 is selected.

134 is a diagram illustrating an example of a screen when “evaluation by problem” is selected in the evaluation method selection field of the screen illustrated in FIG. 129.

135 is a diagram illustrating an example of a screen displayed when a user use time analysis submenu button 441 is selected on the screen illustrated in FIG. 122.

FIG. 136 is a screen example showing a user work analysis result of the large classification work designated in FIG. 135.

FIG. 137 is a screen showing a user work analysis result of the middle classification work in FIG. 135.

FIG. 138 is a screen showing the user work analysis result of the small classification work in FIG. 135.

FIG. 139 is a diagram showing an example of a screen displayed when a cost-effectiveness analysis submenu button 443 is selected on the screen shown in FIG. 122.

FIG. 140 is a diagram showing an example of a cost-effectiveness analysis result screen.

FIG. 141 is a screen example showing the income details and expenditure details of the selected district, which is pop-up displayed when the “Details” button 503 is selected on the screen shown in FIG. 140.

FIG. 142 is a diagram showing an example of a screen displayed when a corporation tab 495 is selected.

FIG. 143 is a diagram showing a detailed screen example for FIG. 142.

FIG. 144 is a diagram illustrating an example of a screen when an operator tab 497 is selected.

FIG. 145 is a diagram showing a detailed screen when the operator tab 497 in FIG. 144 is selected.

FIG. 146 is a diagram illustrating a screen example when a staff tab 499 is selected.

FIG. 147 is a diagram showing a detailed screen example when a staff tab 499 is selected in FIG. 146.

Fig. 148 is a diagram illustrating an example of a screen when a service type tab 501 is selected.

FIG. 149 shows a service type tab 50 in FIG.
FIG. 11 is a diagram showing a detailed screen when 1 is selected.

FIG. 150 is a diagram showing an example of a screen displayed when an analysis result reference submenu button 445 is selected in FIG. 122.

FIG. 151 is a diagram showing an example of a line graph displayed when a line graph button 509 is selected on the screen shown in FIG. 150 and a drawing button 513 is selected.

152 is a diagram showing an example of a screen displayed when a care-requiring certification button 23 is selected on the main menu screen shown in FIG. 11;

FIG. 153 is a diagram showing an example of a screen displayed when a progress status button 517 is selected.

FIG. 154 is a diagram showing an example of a screen displayed when an examination result button 519 is selected.

FIG. 155 is a diagram showing an example of a screen displayed when an external input button 525 is selected.

FIG. 156 is a diagram illustrating an example of a screen displayed when an external output button 523 is selected.

FIG. 157 is a diagram illustrating an example of a screen displayed when a reference button 521 is selected.

FIG. 158 is a diagram illustrating an example of a screen when a certification survey tab 527 is selected and a basic survey tab 535 is selected.

159. In FIG. 158, a character display button 539 is displayed.
It is an example of a display screen when is selected.

160 is a diagram showing an example of a screen when changing the item contents shown in FIGS. 158 and 159. FIG.

FIG. 161 is a diagram illustrating an example of a screen when a certification investigation tab 527 is selected and a special-purposes tab 537 is selected.

FIG. 162 is a diagram showing a screen example when a comment tab 529 is selected in FIG. 157.

FIG. 163 is a diagram illustrating an example of a screen when a certification investigation tab 527 is selected and a special medical care tab 545 is selected.

FIG. 164 is a diagram showing an example of a screen when a certification investigation tab 527 is selected and a mind and body state tab 547 is selected.

FIG. 165 is a diagram showing an example of a screen when a certification survey tab 527 is selected and a care tab 549 is selected.

FIG. 166 is a diagram showing an example of a screen when a certification investigation tab 527 is selected and another special mention tab 551 is selected.

167 is a diagram illustrating an example of a screen displayed when a secondary determination tab 531 is selected on the screen illustrated in FIG. 162. FIG.

FIG. 168 is a diagram showing an example of a screen displayed when a company information button 25 is selected on the main menu screen shown in FIG. 11;

FIG. 169 is a diagram illustrating an example of a PR information provider list screen displayed when a PR information button 623 is selected.

FIG. 170 is a diagram showing an example of a homepage of a business.

FIG. 171 is a diagram showing an example of a screen displayed when a service result button 629 is selected on the screen shown in FIG. 169.

FIG. 172 is a diagram showing an example of a screen displayed when a detail button 631 is selected on the screen shown in FIG. 171.

FIG. 173 is a diagram showing an example of a company list screen displayed when a company internal management button 625 is selected on the screen shown in FIG. 168.

174 is a view showing an example of a screen displayed when a desired business is selected from a business list and a reference button 633 is selected on the screen shown in FIG. 173;

FIG. 175 is a diagram showing an example of a screen displayed when a request management button 27 is selected on the main menu screen shown in FIG. 11;

FIG. 176 is a diagram illustrating a screen example when the reception history tab 555 is selected.

177 is a diagram showing an example of a screen displayed when a new button is selected on the screen shown in FIG. 175.

178 is a diagram showing an example of a reference screen displayed when a reference button 559 is selected on the screen shown in FIG. 175.

FIG. 179 is a diagram showing an example of a screen displayed when the maintenance management button 29 is selected on the main menu shown in FIG. 11;

FIG. 180: User / care manager access right management button 5
It is a figure showing the example of a screen displayed when 73 is selected.

FIG. 181 is a diagram illustrating an example of a screen displayed when a user / staff access right management button is selected.

FIG. 182 is a system menu access right management button 5
It is a figure showing the example of a screen displayed when 74 is selected.

FIG. 183 is a diagram showing a screen example displayed when a 24-hour duty staff access right management button is selected.

184 is a diagram showing an example of a screen displayed when a reference button 653 is selected on the screen shown in FIG. 183.

FIG. 185 is a diagram showing an example of a screen displayed when a maintenance management button and a user information access right management button are selected.

FIG. 186 is a diagram showing an example of a screen displayed when a maintenance management button and a parameter setting button 579 are selected.

187] List screen default display screen management button 5
It is a figure showing the example of a screen displayed when 81 is selected.

FIG. 188 is a diagram illustrating an example of a screen displayed when a master management button 583 is selected.

FIG. 189 is a diagram illustrating an example of a screen displayed when a task / log information management button 585 is selected.

190 is a diagram illustrating an example of a screen displayed when an access status automatic monitoring button 587 is selected. FIG.

FIG. 191 is a diagram showing an example of a screen for displaying an access status in real time in maintenance management.

FIG. 192 is a diagram showing an example of a screen displayed when the history button 588 shown in FIG. 191 is selected.

FIG. 193 is a diagram showing an example of a screen displayed when any row is selected from the history data shown in FIG. 192 and a display button 621 is selected.

FIG. 194 is a diagram showing an example of a screen displayed when other soft button 31 of the main menu shown in FIG. 11 is selected.

FIG. 195 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 196 shows part of the access right control for each user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 197 shows part of the access right control for each user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 198 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 199 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 200 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 201 shows part of the access right control for each user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 202 shows part of the access right control for each user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 203 shows a part of the access right control for the user and family, the care manager, the home care staff, the service business operator, the local government, and the local government executive regarding the access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 204 shows part of the access right control for each user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 205 shows part of the access right control for each user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 206 shows part of the access right control for each user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 207 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 208 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 209 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 210 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding the access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 211 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 212 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 213 shows part of access right control for each user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 214 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 215 shows part of the access right control for each user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 216 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 217 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding the access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 218 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 219 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 220 shows part of the access right control for each user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 221 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 222 shows part of the access right control for each user and family, care manager, home care staff, service business operator, local government, and local government executive regarding the access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 223 shows part of the access right control for each user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 224 shows a part of the access right control for the user and the family, the care manager, the home care staff, the service business operator, the local government, and the local government executive regarding the access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 225 shows part of the access right control for each user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 226 shows part of the access right control for each user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 227 shows part of the access right control for each user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 228 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding the access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 229 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 230 shows part of the access right control for each user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 231 shows part of the access right control for each user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 232 shows part of the access right control for each user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 233 shows part of the access right control for each user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 234 shows part of access right control for each user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 235 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding the access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 236 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 237 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 238 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 239 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding the access right control to the integrated home care support system of the present invention. It is a table shown.

240 shows a part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding the access right control to the integrated home care support system of the present invention. FIG. It is a table shown.

FIG. 241 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding the access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 242 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 243 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 244 shows a part of the access right control for the user and family, the care manager, the home care staff, the service business operator, the local government, and the local government executive regarding the access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 245 shows part of the access right control for the user and family, the care manager, the home care staff, the service business operator, the local government, and the local government executive regarding the access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 246 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

247] FIG. 247 shows a part of the access right control for the user and family, the care manager, the home care staff, the service business operator, the local government, and the local government executive regarding the access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 248 shows part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. It is a table shown.

FIG. 249 shows the remaining part of the access right control for the user and family, care manager, home care staff, service business operator, local government, and local government executive regarding access right control to the integrated home care support system of the present invention. FIG.

FIG. 250 is a diagram showing an example of a form of mind and body information, contents of care carried out, and special instructions in a list of care records.

FIG. 251 is a diagram showing an example of a form of a record for each problem in a care record list.

FIG. 252 is a diagram showing an example of a form of a usage fee in a care record list.

253] FIG. 253 is a diagram showing an example of a form of a transfer list in a care record list.

FIG. 254 is a diagram showing a work flow of application proxy / acceptance / request for survey / request for comment writing request for nursing care certification.

255 is a diagram showing a system of the business flow shown in FIG. 254.

FIG. 256 is a diagram showing a work flow of a certification survey / survey form collection for certification for long-term care.

FIG. 257 is a diagram showing a system of the business flow shown in FIG. 256.

FIG. 258 is a diagram showing a work flow of creating / collecting a written opinion for nursing care certification.

FIG. 259 is a diagram showing a system of the business flow shown in FIG. 258.

FIG. 260 is a diagram showing a part of a business flow of creating a care plan in care management.

FIG. 261 is a diagram showing a system of the business flow shown in FIG. 260.

FIG. 262 is a diagram showing the remaining business flow of the business flow of creating a care plan in care management.

FIG. 263 is a diagram showing a system of the business flow shown in FIG. 262.

FIG. 264 is a diagram showing a business flow of a risk management care manager in care management.

265 is a diagram showing a system of the business flow shown in FIG. 264.

FIG. 266 is a diagram showing a work flow of sharing user information / schedule information / care record information in care information sharing.

FIG. 267 is a diagram showing a system of the business flow shown in FIG. 266.

FIG. 268 is a diagram showing a business flow of coping with a consultation from a user and a family / service staff.

FIG. 269 is a diagram showing a system of the business flow shown in FIG. 268.

FIG. 270 is a diagram showing a business flow of consultation for any care record / 24 hours.

FIG. 271 is a diagram showing a system of the business flow shown in FIG. 270;

FIG. 272 is a diagram showing a business flow of service achievement PR.

FIG. 273 is a diagram showing a system of the business flow shown in FIG. 272.

Fig. 274 is a diagram showing a business flow of the care conference.

275 is a diagram showing a system of the business flow shown in FIG. 274.

FIG. 276 is a diagram showing a business flow of log analysis / evaluation.

FIG. 277 is a diagram showing a system of the business flow shown in FIG. 276.

FIG. 278 is a diagram showing a business flow of system request management.

FIG. 279 is a diagram showing a system of the business flow shown in FIG. 278.

FIG. 280 is a diagram showing a business flow of receipt management / benefit management in office work.

FIG. 281 is a diagram showing a system of the business flow shown in FIG. 280.

FIG. 282 is a diagram showing a business flow of usage fee management / reward management in office work.

FIG. 283 is a diagram showing a system of the business flow shown in FIG. 282;

284] FIG. 284 shows a part of a table summarizing the situation before and after the introduction of the present system regarding who performs what kind of work in the integrated home care support system of the present invention. FIG.

FIG. 285 shows a part of a table summarizing the situation before the introduction of the system and the change in the situation after the introduction of who performs what kind of work in the integrated home care support system of the present invention. FIG.

286] FIG. 286 shows a part of a table summarizing the situation before and after the introduction of the present system with regard to who performs what kind of work in the integrated home care support system of the present invention. FIG.

287] FIG. 287 shows a part of a table summarizing the situation before and after the introduction of the present system regarding who performs what kind of work in the integrated home care support system of the present invention. FIG.

FIG. 288 shows a part of a table summarizing a situation before and after the introduction of the present system regarding who performs what kind of work in the integrated home care support system of the present invention. FIG.

FIG. 289 shows a part of a table summarizing a situation before the introduction of the system and a change in the situation after the introduction regarding who performs what kind of work in the integrated home care support system of the present invention. FIG.

FIG. 290 shows a part of a table summarizing a situation before introduction of the system and a change in situation after introduction of who performs what kind of work in the integrated home care support system of the present invention. FIG.

FIG. 291 shows a part of a table summarizing a situation before introduction of the system and a change in situation after introduction regarding who performs what kind of work in the integrated home care support system of the present invention. FIG.

FIG. 292 shows a part of a table summarizing a situation before introduction of the system and a change in situation after introduction regarding who performs what kind of work in the integrated home care support system of the present invention. FIG.

FIG. 293 shows a part of a table summarizing a situation before and after the introduction of the present system regarding who performs what kind of work in the integrated home care support system of the present invention. FIG.

FIG. 294 shows a part of a table summarizing a situation before introduction of the system and a change in situation after introduction of who performs what kind of work in the integrated home care support system of the present invention. FIG.

295] FIG. 295 shows a part of a table summarizing the situation before and after the introduction of the present system regarding who performs what kind of work in the integrated home care support system of the present invention. FIG.

296] FIG. 296 shows a part of a table summarizing the situation before and after the introduction of the present system regarding who performs what kind of work in the integrated home care support system of the present invention. FIG.

FIG. 297 shows a part of a table summarizing a situation before introduction of the system and a change in situation after introduction of who performs what kind of work in the integrated home care support system of the present invention. FIG.

FIG. 298 shows a part of a table summarizing the situation before the introduction of this system and the change in the situation after introduction of who performs what kind of work in the integrated home care support system of the present invention. FIG.

299] FIG. 299 shows a part of a table summarizing a situation before and after the introduction of the present system regarding who performs what kind of work in the integrated home care support system of the present invention. FIG.

300 shows a part of a table summarizing a situation before introduction of the present system and a change in situation after introduction of who performs what kind of work in the integrated home care support system of the present invention. FIG. FIG.

FIG. 301 shows a part of a table summarizing a situation before introduction of the system and a change in situation after introduction regarding who performs what kind of work in the integrated home care support system of the present invention. FIG.

FIG. 302 shows, in the integrated home care support system of the present invention, the rest of the table summarizing the situation before and after the introduction of this system regarding who performs what kind of work and who. FIG.

FIG. 303 is a diagram showing another embodiment of the user summary function.

304 is a diagram illustrating an example of a screen after editing in the summary information setting screen illustrated in FIG. 302.

FIG. 305 is a diagram showing an example of a screen showing another embodiment of the user information function.

FIG. 306 is a screen showing another embodiment of the user information function.

FIG. 307 is a diagram showing a part of a list of functions of interest by system user.

FIG. 308 is a diagram showing a part of a list of functions of interest by system user.

FIG. 309 is a diagram illustrating the remaining part of the list of functions of interest by system user.

FIG. 310 is a diagram showing a part of a function introduction effect list by function of the integrated home care service support system of the present invention.

FIG. 311 is a diagram showing a part of a function-based system introduction effect list of the integrated home care service support system of the present invention.

FIG. 312 is a diagram illustrating the remaining part of the system introduction effect list by function of the integrated home care service support system of the present invention.

FIG. 313 is a table showing a list of business models of the integrated home care service support system of the present invention.

FIG. 314 is a system diagram showing an example of a business model 1;

FIG. 315 is a system diagram illustrating an example of the business model 2;

FIG. 316 is a system diagram illustrating an example of a business model 3;

FIG. 317 is a system diagram illustrating an example of a business model 4;

FIG. 318 is a system diagram illustrating an example of a business model 5;

FIG. 319 is a system diagram illustrating an example of a business model 6;

FIG. 320 is a system diagram showing an example of the business model 7;

FIG. 321 is a system diagram illustrating an example of a business model 8;

FIG. 322 is a system diagram illustrating an example of the business model 9;

FIG. 323 is a system diagram illustrating an example of the business model 10;

FIG. 324 is a diagram showing a part of a table showing a list of business flows.

FIG. 325 is a diagram showing a part of a table showing a list of business flows.

FIG. 326 is a diagram illustrating a remaining part of a table showing a list of business flows.

327] FIG. 327 is a diagram illustrating a part of a table showing proposals and comparisons of a social security system and service for a care recipient and a social security system and service for a care prevention target.

328] FIG. 328 is a diagram illustrating a part of a table showing proposals and comparisons of a social security system and service for care recipients and a social security system and service for persons requiring care prevention.

329] FIG. 329 is a diagram illustrating a part of a table showing proposals and comparisons of a social security system and service for a care recipient and a social security system and service for a care prevention target.

FIG. 330 is a diagram showing a part of a table showing proposals and comparisons of a social security system and service for care recipients and a social security system and service for persons requiring care prevention.

FIG. 331 is a diagram showing a part of a table showing proposals and comparisons of a social security system and service for a person requiring long-term care and a social security system and service for a person requiring care prevention.

FIG. 332 is a diagram showing a part of a table showing proposals and comparisons between a social security system and service for a person requiring long-term care and a social security system and service for a person requiring care prevention.

FIG. 333 is a diagram showing a part of a table showing proposals and comparisons of a social security system and service for care recipients and a social security system and service for persons requiring care prevention.

334] FIG. 334 is a diagram illustrating a part of a table showing proposals and comparisons of a social security system and service for a care recipient and a social security system and service for a care prevention target.

335] FIG. 335 is a diagram illustrating a part of a table showing proposals and comparisons of a social security system and service for a care recipient and a social security system and service for a care prevention target.

336] FIG. 336 is a diagram illustrating a part of a table showing proposals and comparisons of a social security system and service for a care recipient and a social security system and service for a care prevention target.

FIG. 337 is a diagram illustrating a part of a table showing proposals and comparisons of a social security system and service for care recipients and a social security system and service for persons requiring care prevention.

338] FIG. 338 is a diagram illustrating a part of a table showing proposals and comparisons of a social security system and service for a person requiring long-term care and a social security system and service for a person requiring care prevention.

339] FIG. 339 is a diagram illustrating the remaining portion of the table showing proposals and comparisons of the social security system and service for the care recipient and the social security system and service for the care prevention target.

FIG. 340 is a conceptual diagram showing an overview of social insurance in the field of nursing care.

FIG. 341 is a conceptual diagram showing an example of a conventional home care service support system.

[Explanation of symbols]

 1 ... User name input field 3 ... Password input field 5 ... Login button 7 ... User summary button 9 ... User information button 11 ... Care plan button 13 ... Schedule button 15: Nursing record button 17: Business processing button 19: Business analysis / evaluation button 21: Certification button for long-term care 23: Business information button 25: System request button 27: Maintenance management button 29 ... Other soft button 31 ... Risk management care management button 33 ... System end button 35 ... Main menu button 36 ... User information field 37 ... Search button 38 ... Care Plan information field 39 ... user information button 40 ... service information field 41 ... care Button 42 ... user search screen 43 ... care record button 45 ... user summary button 47 ... user information button 49 ... care plan button 51 ... schedule button 53 ... risk manager Care management button 55 ・ ・ ・ Nursing record button 57 ・ ・ ・ Business processing button 59 ・ ・ ・ Business evaluation button 61 ・ ・ ・ Care for long-term care recognition button 62 ・ ・ ・ Business information button 63 ・ ・ ・ User name input field 64 ・Request management button 65 ・ ・ ・ Insured person number input field 67 ・ ・ ・ Insured person number input field 69 ・ ・ ・ Search button 71 ・ ・ ・ Cancel button 73 ・ ・ ・ User name input field 75 ・ ・ ・ Received Insurer number input field 77 ・ ・ ・ Insurer number input field 79 ・ ・ ・ Display button 81 ・ ・ ・ Cancel button 8 2 ... user information button 83 ... user information screen 84 ... care plan button 85 ... care plan screen 86 ... care record button 87 ... care record screen 89 ... service Details 91 ··· Search button 93 ··· Sort button 95 ··· Reset button 96 ··· User list screen 97 ··· List button 98 ··· Delete button 99 ··· Detailed information slip button 100 ... Simplified input screen 101 ... New button 103 ... Correct button 104 ... Delete button 105 ... Reference button 106 ... Read button 107 ... Basic information tab 108 ... Registration tab 109・ ・ ・ Insurance information tab 110 ・ ・ ・ User list button 111 ・ ・ ・ Physician tab 112 ・ ・ ・ Cancel button 113 ・ ・ ・ Disease history / medication tab 11・ ・ ・ OK button 115 ・ ・ ・ ADL / IADL tab 116 ・ ・ ・ Character display button 117 ・ ・ ・ Emergency response tab 119 ・ ・ ・ Family and others tab 121 ・ ・ ・ Other tab 122 ・ ・ ・ Multimedia list tab 123 ・・ ・ "Mind" tab 124 ... Special notes list tab 125 ... "View" tab 126 ... Special notes button 127 ... "Cut" tab 128 ... Multimedia button 129 ... "Need care Authorization "tab 131 ... Automatic calculation button 133 ... Search button 135 ... Cancel button 137 ... Setting save button 139 ... Template button 141 ... Execute button 143 ... Cancel button 145 ...・ Template name 147 ・ ・ ・ Effective range 149 ・ ・ ・ Save destination 151 ・ ・ ・ Cancel button 152 ・ ・Apply button 153 Register button 154 Print button 155 Search button 156 CSV output button 157 Sort button 158 Confirmed number 159 Reset button 160・ Numbers not fixed 161 ・ ・ ・ List button 162 ・ ・ ・ Gray background 163 ・ ・ ・ Detailed vote button 164 ・ ・ ・ Red background 165 ・ ・ ・ New button 167 ・ ・ ・ Modify button 168 ・ ・ ・ Delete Button 169: New button 170: User's free time zone 171: Modify button 172: Service type 173: Reference button 174: Status 175: Upper limit amount 176: Weekly schedule tab 177 ... Total amount 178 ... Monthly schedule tab 179 ... Month display field 181 ... Irregular plan tab 183 ・ ・ ・ Assessment tab 185 ・ ・ ・ Problem area tab 187 ・ ・ ・ Action plan tab 189 ・ ・ ・ Save tab for template 190 ・ ・ ・ Delete button 191 ・ ・ ・ Load template button 192 ・ ・ ・ Scroll Button 193: Delete button 194: House remodeling 195: Estimation slip 196: User free time 197: Primary registration button 198: Possible business hours 199: Temporary reservation button 200・ ・ ・ Request time 201 ・ ・ ・ Main reservation button 202 ・ ・ ・ Calendar button 203 ・ ・ ・ Day input field 204 ・ ・ ・ Execution day list 205 ・ ・ ・ Start time input field 206 ・ ・ ・ Black vertical line 207・ End time input field 209 ・ ・ ・ Service type input field 211 ・Delete button 213 Cancel button 214 Check box 215 OK button 216 Month input field 217 Service type input field 218 Scroll button 219 Enter date Field 220: Business district 221: Facility name display field 222: Business telephone number 223: Status display field 224: Expense display field 225: Input button 227: Day input Field 229 Start time input field 231 End time input field 232 Service type input field 233 Range input field 236 OK button 237 Delete button 239 Cancel button 241, OK button 24 ... User tab 247 ... Staff tab 249 ... Weekly schedule button 250 ... Daily print button 251 ... Monthly schedule button 252 ... Weekly print button 253 ... Reference button 254 ...・ Monthly print button 255 ・ ・ ・ Block surrounded by dotted line 257 ・ ・ ・ Block shifted from dotted line 259 ・ ・ ・ Colorless block 260 ・ ・ ・ Daily schedule tab 261 ・ ・ ・ Weekly schedule tab 262 ・ ・ ・ Risk management Care manager list button 263: monthly schedule tab 264: daily schedule tab 265: selection button 266: weekly schedule tab 267: user tab 268: monthly schedule tab 269: record Person tab 271 ・ ・ ・ care record button 272 ・ ・ ・ care record list Ton 273 ・ ・ ・ New button 275 ・ ・ ・ Modify button 276 ・ ・ ・ Delete button 277 ・ ・ ・ Reference button 278 ・ ・ ・ History reference button 279 ・ ・ ・ Scroll button 281 ・ ・ ・ Result details tab 283 ・ ・ ・ Mind and mind Information tab 285: Implementation nursing tab 287: Record tab for each problem 289: Other special notes tab 291: Usage fee tab 293: Sending tab 295: Reference button 297: Use Tab 299 ・ ・ ・ Recorder information tab 301 ・ ・ ・ Record date and time 303 ・ ・ ・ Multimedia tab 305 ・ ・ ・ Special notes tab 307 ・ ・ ・ Initial state tab 309 ・ ・ ・ Close button 311 ・ ・ ・ Primary save Button 313: Registration button 315: Page forward key 317: Audio data 319: Video data 321: Still image 323 Read button 325 Delete button 327 Play button 329 Fixed form button 331 Register button 333 Vital button 335 Mental button 337 Other 1 button 339 ... Other 2 buttons 341 ... Spin button 343 ... Pull down button 345 ... Large sort jump button 347 ... Small sort jump button 349 ... Scroll button 351 ... Gray bar 353: Red bar 355: Yes mark (orange) 357: Yes mark (gray) 359: "Add problem" button 361: "Update problem" button 363: Delete Button 365: Reference button 367: Primary save button 369: Registration button 371: Reference button 373: Basic information tab 375: Problem evaluation tab 377: Intervention content tab 379: Resolution button 341: Target input field 343: Button indicating presence or absence of multimedia 345・ Update button 347 ・ ・ ・ Reference button 349 ・ ・ ・ Special note 1 button 351 ・ ・ ・ Special note 2 button 353 ・ ・ ・ Special note 3 button 355 ・ ・ ・ Special note 4 button 357 ・ ・ ・ Special note 5 button 359 ・ ・ ・ Special note 6 Button 361: Multimedia button 363: Header section 365: Destination 367: Title 369: Category 371: Send 373: Standard text button 375: OK button

Claims (208)

[Claims] 1. A user summary function for collectively referring to user information, care plan information, and nursing care records; a user information function for managing information that changes in the medium term of a user; A care plan function to create a plan, a schedule function to refer to a user's schedule and a care service provider's schedule to implement the created care plan, and a risk manager to make unexpected changes to the created care plan Care management function, administrative processing function to manage basic information of receipt and usage fee, business analysis and evaluation function to perform various analysis including user service evaluation, system operator's working time, cost effectiveness, and on the web The nursing care certification function for exchanging questionnaires between the research organization and the local government, and home care service providers and their Business information function to refer to the information of the service or care manager and other service providers, and various requests and special notes for any combination between the user and family, care service staff and care manager A request management function that enables input and reference of information including information, starting of existing business software as existing software, converting data created by the business software, and supporting the integrated home care service. An integrated home care service support system having at least one of other software functions for managing conversion software to be loaded into the system or any combination thereof. 2. The user summary function includes user information,
2. The integrated home care service support system according to claim 1, further comprising display means for displaying care plan information and care record information on the same screen. 3. The user summary function searches for a corresponding person at least in response to input of a user name, an insured number, and an insurer number, and at least an insured number, an insured number, a name, and an age. 2. The integrated home-based care service support system according to claim 1, further comprising means for displaying a name, a district, a category requiring care, and a name of a care manager. 4. The integrated type according to claim 2, wherein said display means further comprises a selection means for transitioning to a user information screen, a care plan screen, and a care record screen of the selected user. Home care service support system. 5. The care plan information is characterized in that a weekly schedule of a service to be performed for the user is displayed in a bar, and when the cursor is rolled over to an arbitrary bar, detailed information of the service is displayed in a pop-up. 3. The integrated home care service support system according to claim 2, wherein: 6. The user summary function according to claim 1, further comprising a customizing function for displaying necessary information in a focused manner depending on which information is important to the logged-in person. Integrated home care service support system as described. 7. The user information function, when a care manager or a home care staff logs in to the integrated home care service support system, displays, by default, all user information assigned to the person. The integrated home care service support system according to claim 1, further comprising means for performing. 8. A system further comprising a reference button for referring to registered user information, wherein, when the reference button is selected, a means for restricting a reference range by a person who has logged in to the system. The integrated home care service support system according to claim 7, wherein the system is provided. 9. The integrated home care service support system according to claim 7, further comprising means for pop-up displaying a simple input screen for registering a user master. And means for displaying an individual detail screen of the user information when the correction button or the reference button is selected, further comprising a correction button for correcting the displayed user information. In addition, the individual detail screen has a basic information tab for displaying basic information of the user and basic information related to certification for long-term care, and information for medical insurance, public expenditure, elderly insurance, and long-term care insurance. An insurance information tab, and a physician tab for displaying basic information of the physician,
Includes a medical history / medication tab to display information on past medical history, current medical condition, and past and current medications, and an ADL / IADL tab to display information on activities and inactivity in daily life , Furthermore, a special notice button for referring to special notices of user information, as a form of user information, video, still image,
9. The integrated home care service support system according to claim 8, further comprising a multimedia button for referring to voice information. 11. A means for displaying a classification name and an evaluation item name in response to the selection of the ADL / IADL tab, and displaying the evaluation status by a graph or characters, and further comprising an ADL / IADL item. The “mind” system, “viewpoint”
ADL / IA for the selected tab, divided into four genres: "Cut", "Cut", and "Certification Required"
11. The integrated home care service support system according to claim 10, further comprising means for displaying a DL item. 12. A means for inputting N keys, a means for inputting a group and a condition setting including an item, a partial specification, a constant, and a search range specified by the group for each key, 2. The integrated home care service support system according to claim 1, further comprising means for performing an automatic calculation based on the input condition. 13. An apparatus according to claim 12, further comprising input means for defining which of the persons can read out the search result obtained by the automatic calculation when setting and saving the search result. Integrated home care service support system as described. 14. The user information function is provided with a corporate individual tab for inputting and managing items that the user wants to manage uniquely for each corporate, and when the corporate individual tab is selected,
At this time, only the corporations that are permitted to access in the care plan are displayed as tabs, and the corporation name displayed on the tab is changed and displayed according to change, addition, deletion of the corporation. Item 1. An integrated home care service support system according to Item 1. 15. The user information function according to claim 1, wherein said user information function has means for revoking an access right of an arbitrary care service provider among care service providers linked by a care plan. Integrated home care service support system. 16. The care plan function includes “before request”,
"Awaiting response", "Reserved", "Fixed" status,
Basic information such as name, age, gender, classification, update date, maximum amount of money, home care, home care, home bathing, home rehabilitation,
Means for displaying the types of services including on-site consultations, lending of welfare equipment, housing renovation, day services, short stays, and other services not covered by long-term care insurance, and a one-week implementation time for each service type; Means for displaying the numbers of service execution times that have not been confirmed in different colors, and means for displaying the background color of schedules that have not yet been answered or that conflict with other schedules differently from other background colors The integrated home care service support system according to claim 1, further comprising: 17. The care plan function displays means for displaying a care plan implemented on a weekly basis, means for displaying a care plan that cannot be defined on a weekly basis, and options for evaluating a user. And means for displaying a problem area extracted by passing the assessment information through care plan software, and means for displaying the contents to be performed on the problem area. Integrated home care service support system as described. 18. A means for displaying the upper limit of the amount to be paid for long-term care insurance determined by the recognition of the degree of need for nursing care, a total amount obtained by accumulating monthly costs of regular and irregular care plans, and 18. The integrated home-care service support system according to claim 17, further comprising: means for displaying. 19. The integration according to claim 16, further comprising: means for popping up a screen showing details of the selected care by rolling a cursor over a display unit showing the service type and status. Type home care service support system. 20. The care plan function, comprising: means for displaying a list of businesses capable of performing a specified service at a specified time; user vacant time, business practicable time, and request time; Means for displaying the list, when the time zone that the care manager intends to request is shifted from the service execution frame of each business operator, and 2. The integrated home care service support system according to claim 1, wherein if the service time zone is shifted, a list of each business is displayed, including a case where the service time zone is matched. 21. The schedule function includes a staff tab for displaying a list of staff schedules, and a user tab for displaying a list of schedules of users related to a person who has logged in to the system. When the staff tab is selected, a list of staffs in charge of the user is displayed. When the care manager selects the staff tab, all the relevant staffs of the user in charge of the care manager are displayed. When the staff selects the staff tab, selects a staff member from the staff list, and gives reference instructions to the system, the staff members who are currently logged in among the service users are involved. 2. The integrated home care service according to claim 1, further comprising means for displaying only the user who is in the home. Screw support system. 22. The schedule function has a means for displaying a daily schedule, a means for displaying a weekly schedule, and a means for displaying a monthly schedule, and the means for displaying the weekly schedule includes a time to be executed. The bar is displayed as a bar, the service type is displayed, the actual status is displayed near the bar, and the status is displayed in different colors depending on whether the service has been completed or not. 2. The integrated home care service support system according to claim 1, wherein, when the result is later than expected, the bar display and the status display of the result are shifted and displayed. 23. The integrated home care service support system according to claim 22, further comprising means for classifying the types of services into visiting services, tsusho services, and other services and displaying them in different colors. 24. When the user and the family open the schedule list screen, only when the care plan is determined,
Means for displaying a list of the users, means for displaying the staff name of the service provider to which the user and the family receive when the user and the family select the staff tab, and when the home care staff selects the user tab. A means for displaying only the user who is in charge of the home care staff, provided that the care plan is fixed; and when the home care staff selects the staff tab, a list of all the home care staff of the user is displayed. Means to display, when the care manager selects the user tab, means to display only the user who is in charge of himself, and when care manager selects the staff tab, means to display all the user's staff. , Users and their families, home care staff, and care managers are prohibited from editing the schedule, and can only refer to it. 21. Integrated home care service support system, wherein the having the stage, the. 25. The risk management / care management function is provided for canceling a service, confirming availability information, estimating a co-payment after a schedule change, temporarily holding down a service after a change, approving all parties related to the service after a change, and after a change. The service has an editing function for making a service decision. The editing function includes a temporary registration button for temporarily storing care plan information before a tentative reservation is made, 2. The integrated home care service support system according to claim 1, further comprising: a main reservation button for making a reservation and an estimate vote button for printing an estimate vote. 26. The nursing care recording function, wherein a user tab for displaying a user related to a logged-in person and a logger related to a user related to a logged-in person are displayed. Means to display only information about the user when the user and family select the user tab, and when the user and family select the recorder tab, A means of displaying only the person who recorded yourself, and a user who is involved in the home care staff or a business or corporation to which the user belongs when the home care staff selects the user tab. And a means for displaying, when the home care staff selects the recorder tab, names of all recorders that are providing services to the user in charge. Suppose Integrated home care service support system in claim 1, wherein. 27. The nursing care record function includes: a result detail tab for managing information including information on accompanying persons other than the recording date and time as a header item, time division and transportation means, among the results of nursing care records; A mental and physical information tab for inputting / referencing various status options indicating the vital signs including the pulse and mental status, a nursing care content tab for managing the content of nursing care provided, and a nursing care content according to the problem. To record the problem-specific record tab for inputting the evaluation of the results of the practice, and to input special details as a genre that does not fall within the scope of record details, mental and physical information, details of care performed, and the record for the problem Other special notes tab, a usage fee tab for collecting copayment fees from users for each service, and a writer who is currently writing A report tab for writing and sending multiple comments to multiple destinations as part of the record; and a multimedia list tab for displaying a list of multimedia including videos, still images, and audio information related to the care record. 2. A special note list tab for displaying a list of special notes for each genre of each tab.
Integrated home care service support system as described. 28. A multimedia button for referring to multimedia corresponding to the selected tab among the tabs; a special button for inputting special instructions corresponding to the selected tab; 3. An initial state tab for displaying a state before the current primary storage or registration.
7. An integrated home care service support system according to item 7. 29. The integrated home care service support system according to claim 27, further comprising means for displaying the latest record for each of said tabs, and means for referring to a past history. 30. The care record function has a form output function, and the form is an A4 vertical type, a page is changed in a horizontal direction, a genre is printed in a vertical direction, and a genre is printed in a vertical direction. Change the column width at a predetermined pitch so that does not change,
28. The integrated home care service support system according to claim 27, wherein the number of characters is absorbed so that coexistence in the same form is possible even if the service type or the business name is different. 31. A means for controlling the paperwork function so that when the user accesses the information, only his / her own information is displayed. Means for displaying information of the user who is engaged in home care, and means for displaying information of the user who is involved in his or her business or corporation when the home care service staff accesses. The integrated home care service support system according to claim 1, wherein: 32. An external input button for importing the result calculated by the external software into the present system, and an external output button for transferring the result processed by the present system to the external software. Claim 31
Integrated home care service support system as described. 33. The business analysis / evaluation function includes a multidimensional arbitrary statistical function for calculating the number of hits of statistics on a plurality of axes with respect to all data stored in the server, and a service for evaluating a service for a user. A service evaluation analysis function for analyzing, a user use time analysis function for analyzing the time spent by the user using the integrated home care service support system for various tasks, a work time, a unit price, and a reward amount Cost-effectiveness analysis function to analyze cost-effectiveness based on parameters including, and analysis result reference function to refer to analysis result data,
2. The integrated home care service support system according to claim 1, further comprising: 34. The multi-dimensional arbitrary statistical function comprises: means for selecting whether the number of users, the number of system users, or the number of occurrences of events; and a plurality of key input means, 34. The integrated home care service support system according to claim 33, further comprising: means for setting a group, an item, and a search range corresponding to the item. 35. The integrated home care system according to claim 34, further comprising means for storing the set conditions as a template, wherein the storing means includes means for setting a range in which the template can be used. Service support system. 36. The integrated home care service support system according to claim 33, wherein said service evaluation analysis function has means for setting a target range condition and means for selecting an evaluation method. 37. The integrated home care service support system according to claim 36, wherein said evaluation method includes a primary judgment result and a problem-based evaluation. 38. The user use time analysis function includes: means for setting a target range condition; and means for selecting a target work content, wherein the target work content is at home of the integrated home care service support system. Nursing care services are classified into major categories, middle categories,
33. The integrated home care service support system according to claim 32, wherein the system is defined by sub-classifications and displays a selection menu item for each classification. 39. The integration according to claim 38, further comprising means for displaying a total time for each of the hierarchies, the middle classes, and the small classes for each of the designated target ranges. Type home care service support system. 40. The cost-effectiveness analysis function includes a district tab,
It has a corporate tab, a business tab, a staff tab, and a service type tab, and has means for displaying income, expenditure, and income and expenditure in the category unit indicated by the tab in response to selection of these tabs. 34. The integrated home care service support system according to claim 33, wherein: 41. The analysis result reference function, comprising: means for inputting an analysis name to be graphed, means for inputting a graph drawing target file, and means for selecting a graph type. 33. The integrated home care service support system according to 33. 42. The certification for requiring long-term care function includes a certification survey tab for referring to information on a certification survey, a comment tab for referencing information on a comment, and a reference tab for referencing information on secondary determination. A secondary determination tab, the accreditation survey tab further includes a tab for referring to an overview survey, a tab for referencing a basic survey, and a tab for referencing special notes, The opinion tab further includes a basic information tab for referring to basic information, a special medical tab for referring to information on special medical treatment, a mental and physical condition tab for referencing information on mental and physical conditions, 2. The integrated home care service support system according to claim 1, further comprising a nursing care tab for referring to information, and another special mention tab for referring to information about other special notes. 43. The business information function has means for displaying business PR information, and the display means of the PR information comprises:
43. The integrated home care service support system according to claim 42, further comprising a service result display means for displaying the number of users whose primary judgment has been lowered and the number of users whose primary judgment has been raised as numerical values and graphs. 44. The business information function includes a primary judgment conversion value reduction number of users and a primary judgment conversion value for each of support required, nursing care required 1, nursing care required 3, nursing care required 4, and nursing care required 5. 43. The integrated home-based care service support system according to claim 42, further comprising means for displaying the number of users as a result of service by a care degree, which is displayed as a numerical value and a graph. 45. The business information function includes means for managing user information, means for managing staff information, means for managing schedule information, and managing staff reward information as internal management of the business. Means for managing information relating to business analysis / evaluation, wherein the means for managing the schedule information includes a staff individual management function for managing staff individually, and a company-wide management function for managing the schedule of the whole company. 2. The integrated home care service support system according to claim 1, further comprising: a care plan adjustment function for coordinating with the risk management care management function; and a staff dispatch function for adjusting staff. 46. A request management function comprising: means for displaying history information of transmissions made so far; means for displaying history information of receptions made so far; and means for newly inputting a request. 2. An integrated home care service support system according to claim 1, comprising: 47. The maintenance management function includes a function of managing an ID and a password of a system user, a function of managing access rights of a user and a care manager, a function of managing access rights of a user and a staff, A function to manage the access rights of the system menu, a function to manage the access rights of the 24-hour duty staff, a function to manage the access rights to the user information, a function to manage the parameter settings, and the default display of the list screen 2. The integrated home care service according to claim 1, wherein the integrated home care service has a function of managing a master file, a function of managing business log information, and a function of managing automatic monitoring of access status. Support system. 48. The function for managing the access right of the system menu includes a user summary, user information, a care plan, a schedule, a risk management, a care manager, a care record, a paperwork, a business analysis / evaluation, a multidimensional statistics, and a service evaluation. Analysis, user usage time analysis, cost-effectiveness analysis, analysis result reference, certification for long-term care, business information, basic PR information, service performance PR information, business internal management, request management, master management, maintenance management, and other software Permission and prohibition of reading, writing, and deleting information when the system operator is a user and family, a care manager, a service staff, a service manager, a municipal government, a municipal manager, an application agency, an accredited research organization, and a physician 48. The integrated home care service support system according to claim 47, wherein . 49. A user summary function for collectively referring to user information, care plan information, and nursing care records, a user information function for managing information to be converted in the medium term of the user, and a care service. A care plan function to create a plan, a schedule function to refer to a user's schedule and a care service provider's schedule to implement the created care plan, and a risk manager to make unexpected changes to the created care plan Care management function, administrative processing function to manage basic information of receipt and usage fee, business analysis and evaluation function to perform various analysis including user service evaluation, system operator's working time, cost effectiveness, and on the web A nursing care certification function for exchanging questionnaires between the research organization and the local government, and home care service providers and their services Business information function to refer to the information of staff, care managers and other service providers, and various requests and special notes for any combination between users and families, care service staff and care managers. A request management function that enables input and reference of information including matters, activation of business software existing as existing software, conversion of data created by the business software, the integrated home care service The server has at least one of the other software functions for managing the conversion software to be loaded into the support system or a function of any combination thereof, and the user and family, a care manager, a home care service via a network. Staff, home care service business manager, municipal staff, municipal care insurance manager The applicant agency businesses, research institutions, integrated home care service support method is characterized in that to perform the function from a terminal of the system users, including the attending physician. 50. The integrated home care service support method according to claim 49, wherein said user summary function includes a step of displaying user information, care plan information, and care record information on the same screen. . 51. The user summary function searches for a corresponding person at least in response to input of a user name, an insured person number, and an insured person number, and at least an insured person number, an insured person number, name, and age. 50. The integrated home care service support method according to claim 49, further comprising a step of displaying the name of the area, the area requiring care, and the name of the care manager. 52. The integrated home care service support method according to claim 50, wherein the display step transits to a user information screen, a care plan screen, and a care record screen of the selected user. 53. In the care plan information, a weekly schedule of a service to be performed for the user is displayed as a bar,
The integrated home care service support method according to claim 50, wherein when the cursor is rolled over to an arbitrary bar, detailed information of the service is displayed in a pop-up. 54. The user summary function according to claim 49, further comprising a customizing function for displaying the necessary information in a priority manner depending on which information the logged-in person prioritizes. The integrated home care service support method described in the above. 55. When the care manager or the home care staff logs in to the integrated home care service support system, the user information function displays by default all user information for which the person is in charge. 50. The integrated home care service support method according to claim 49, wherein the method is performed. A reference button for referencing registered user information is provided, and when this reference button is selected, a person who has logged in to the system limits a reference range thereof. 56. The integrated home care service support method according to claim 55, wherein 57. The integrated home care service support method according to claim 55, further comprising pop-up display of a simple input screen for registering a user master. 58. The apparatus further comprising a correction button for correcting the displayed user information, wherein when the correction button or the reference button is selected, an individual detail screen of the user information is displayed. The individual details screen has a basic information tab to display basic information of the user and basic information related to certification for long-term care, an insurance information tab to display information on medical insurance, public expenditure, elderly insurance, and long-term care insurance. , A physician tab to display basic information of the physician, a medical history / medication tab to display information on past medical history, current medical condition, and past and current medication, and activities and inactivity in daily life It includes an ADL / IADL tab for displaying information related to the situation. In addition, a special notice button for referring to special notices of user information. Images, still images,
57. The integrated home care service support method according to claim 56, further comprising a multimedia button for referring to voice information. 59. In response to the selection of the ADL / IADL tab, a classification name and an evaluation item name are displayed, and the evaluation status is displayed by a graph or characters. System, “viewpoint”
ADL / IA for the selected tab, divided into four genres: "Cut", "Cut", and "Certification Required"
59. The integrated home care service support method according to claim 58, wherein items of DL are displayed. 60. Enter N keys, and for each key, enter a group and condition settings including items, partial designations, constants, and search ranges designated by the group. 50. The integrated home care service support method according to claim 49, wherein the automatic calculation is performed based on: 61. An apparatus according to claim 60, further comprising an input for defining between which persons the search result obtained by the automatic calculation can be read when setting and saving the search result. Integrated home care service support method. 62. The user information function is provided for each corporation with a corporation individual tab for inputting and managing items that the user wants to manage uniquely, and when the corporation individual tab is selected,
At this time, only the corporations that are permitted to access in the care plan are displayed as tabs, and the corporation name displayed on the tab is changed and displayed according to change, addition, deletion of the corporation. Item 49. The integrated home care service support method according to Item 49. 63. The integrated home service according to claim 49, wherein the user information function revokes an access right of an arbitrary care service provider among care service providers linked by a care plan. Care service support method. 64. The care plan function includes “before request”,
"Awaiting response", "Reserved", "Fixed" status,
Basic information such as name, age, gender, classification, update date, maximum amount of money, home care, home care, home bathing, home rehabilitation,
Display the types of services including on-site consultation, lending of welfare equipment, housing renovation, day services, short stays, and other services not covered by long-term care insurance, and the weekly implementation time for each service type. The service execution time numbers that have not been displayed are displayed in different colors, and the schedules that have not yet been answered and the schedules that conflict with other schedules are displayed with a different background color from the other background colors. Item 49
The integrated home care service support method described in the above. 65. The care plan function displays a care plan implemented on a weekly basis, displays a care plan that cannot be defined on a weekly basis, displays options for user evaluation, and displays assessment information. 50. The integrated home care service support method according to claim 49, wherein a problem area extracted by passing through the care plan software is displayed, and details of an action to be performed on the problem area are displayed. 66. Further, the upper limit of the amount paid by the long-term care insurance determined by the recognition of the degree of need for nursing care is displayed, and the total amount obtained by accumulating monthly costs of the regular plan and the irregular care plan is displayed. The integrated home care service support method according to claim 65, wherein the method is performed. 67. The integrated home care service according to claim 64, wherein a screen showing the details of the selected care is displayed in a pop-up by rolling a cursor over the display unit showing the service type and status. How to help. 68. The care plan function displays a list of businesses that can execute a specified service at a specified time, and displays a user's available time, a business available time, and a requested time. However, the display of the list indicates that the time zone requested by the care manager is shifted from the service execution frame of each business operator, and if the service time zone is shifted within the free time zone of the user, the business is displayed. 50. The integrated home care service support method according to claim 49, wherein a list of each business is displayed including a case where the time frame matches the time frame of the caregiver. 69. The schedule function has a staff tab for displaying a list of staff schedules, and a user tab for displaying a list of schedules of users related to a person who has logged in to the system. When the staff tab is selected, a list of staffs in charge of the user is displayed. When the care manager selects the staff tab, all the relevant staffs of the user in charge of the care manager are displayed. When the staff selects the staff tab, selects a staff from the staff list, and gives reference instructions to the system, the staff that the currently logged-in staff is related to among the users served by the staff 50. The integrated home-care service support method according to claim 49, wherein only the elderly person is displayed. 70. The schedule function displays a daily schedule, a weekly schedule, and a monthly schedule. The weekly schedule is displayed by displaying a time zone to be performed and a service type, and displaying the service type. The status of the performance is displayed near the display, and the status display is displayed in different colors depending on whether the service is completed or not, and when the performance is later than expected, the status is displayed. 50. The integrated home care service support method according to claim 49, wherein the bar display and the status display of the result are displayed while being shifted. 71. The integrated home care service support method according to claim 70, wherein the types of services are classified into visiting services, tsusho services, and other services and displayed in different colors. 72. When the user and the family open the schedule list screen, only when the care plan is determined,
When the user and family select the staff tab, the list of the users is displayed, the staff name of the service provider to which the user receives is displayed, and when the home care staff selects the user tab, the care plan is displayed. On the condition that the home care staff is in charge, only the user in charge of the home care staff is displayed, and when the home care staff selects the staff tab, a list of all the home care staff of the user is displayed, and the care manager When the user tab is selected, only the user who is in charge is displayed. When the care manager selects the staff tab, all the users are displayed, and the user and family, home care staff, and care are displayed. 70. The integrated home care service according to claim 69, wherein any of the managers is prohibited from editing the schedule and is allowed to view only the schedule. Bis-support method. 73. The risk management / care management function is provided for canceling a service, confirming availability information, estimating a co-payment after a schedule change, temporarily holding down a service after a change, approving all parties involved in the service after a change, and after a change. The service has an editing function for making a service decision. The editing function includes a temporary registration button for temporarily storing care plan information before a tentative reservation is made, 50. The integrated home care service support method according to claim 49, further comprising: a main reservation button for making a reservation, and an estimate vote button for printing an estimate vote. 74. The nursing care record function displays a user tab for displaying a user related to a logged-in person and a recorder for a user related to a logged-in person. When the user and family select the user tab, only the information about the user is displayed. When the user and family select the recorder tab, their own Displays only the person who recorded the information, and when the home care staff selects the Users tab, displays a list of the users who are involved in the business or the business or corporation to which they belong 50. The integrated home care system according to claim 49, wherein when the home care staff selects the recorder tab, the names of all recorders serving the user in charge are displayed. Service support Law. 75. The nursing care record function includes: a result detail tab for managing information including information of a companion other than the recording date and time as a header item, a time segment and transportation means, among the results of the nursing care record; A mental and physical information tab for inputting / referencing various status options indicating the vital signs including the pulse and mental status, a nursing care content tab for managing the content of nursing care provided, and a nursing care content according to the problem. To record the problem-specific record tab for inputting the evaluation of the results of the practice, and to input special details as a genre that does not fall within the scope of record details, mental and physical information, details of care performed, and the record for the problem Other special notes tab, a usage fee tab for collecting copayment fees from users for each service, and a writer who is currently writing A report tab for writing and sending multiple comments to multiple destinations as part of the record; and a multimedia list tab for displaying a list of multimedia including videos, still images, and audio information related to the care record. 5. A special note list tab for displaying a list of special notes for each genre of each tab.
9. The integrated home care service support method according to item 9. 76. A multimedia button for referring to multimedia corresponding to the selected tab among the tabs, a special button for inputting special instructions corresponding to the selected tab, 8. An initial state tab for displaying a state before the current primary storage or registration.
5. An integrated home care service support method according to item 5. 77. The integrated home care service support method according to claim 75, further comprising a step of displaying the latest record for each of said tabs and a step of referring to a past history. 78. The care record function has a form output function, and the form is an A4 vertical type, a page is changed in a horizontal direction, a genre is printed in a vertical direction, and a genre is printed in a vertical direction. Change the column width at a predetermined pitch so that does not change,
28. The integrated home care service support method according to claim 27, wherein the number of characters is absorbed so that even if the service type and the business name are different, they can coexist in the same form. 79. The paperwork function controls when a user accesses, so that only his / her own information is displayed, and when a care manager accesses, he / she is in charge of this month in a care plan. 50. The integrated home service according to claim 49, wherein information of a user who is present is displayed, and when a home care service staff accesses, information of a user associated with his / her business or corporation is displayed. Care service support method. 80. An external input button for taking in the result calculated by the external software into the present system, and an external output button for transferring the result processed by the present system to the external software. Claim 79
The integrated home care service support method described in the above. 81. The business analysis / evaluation function includes a multidimensional arbitrary statistical function for obtaining the number of statistics of a plurality of axes with respect to all data stored in the server, and a service for evaluating a service for a user. A service evaluation analysis function for analyzing, a user use time analysis function for analyzing the time spent by the user using the integrated home care service support system for various tasks, a work time, a unit price, and a reward amount Cost-effectiveness analysis function to analyze cost-effectiveness based on parameters including, and analysis result reference function to refer to analysis result data,
50. The integrated home care service support method according to claim 49, further comprising: 82. The multi-dimensional arbitrary statistical function selects a number related to the number of users, a number related to the number of system users, or a number of occurrences of an event. The integrated home care service support method according to claim 81, wherein a group, an item, and a search range corresponding to the item are set. 83. The integrated home care system according to claim 82, further comprising a step of saving the set conditions as a template, wherein the saving step includes a step of setting a range in which the template can be used. Service support method. 84. The integrated home care service support method according to claim 81, wherein said service evaluation analysis function has a step of setting a target range condition and a step of selecting an evaluation method. 85. The integrated home care service support method according to claim 84, wherein said evaluation method includes a primary judgment result and a problem-based evaluation. 86. The user use time analysis function includes a step of setting a target range condition and a step of selecting a target work content, wherein the target work content is at home of the integrated home care service support system. Nursing care services are classified into major categories, middle categories,
81. The integrated home care service support method according to claim 80, wherein the method is defined by sub-classification, and a selection menu item for each classification is displayed. 87. The integration according to claim 86, further comprising the step of displaying the total time of each of the hierarchies, the middle classes, and the sub-classes for each hierarchy with respect to a designated target range. Type home care service support method. 88. The cost-effectiveness analysis function includes a district tab,
It has a corporate tab, a business tab, a staff tab, and a service type tab, and has a step of, in response to selection of these tabs, displaying income, expenditure, and expenditure by category indicated by the tab. 82. The integrated home care service support method according to claim 81, wherein: 89. The analysis result reference function has a step of inputting an analysis name to be graphed, a step of inputting a graph drawing target file, and a step of selecting a graph type. 81. The integrated home care service support method according to 81. 90. The certification for nursing care required function includes: a certification survey tab for referencing information on a certification survey, a comment tab for referencing information on a comment, and a reference tab for referencing information on a secondary determination. A secondary determination tab, the accreditation survey tab further includes a tab for referring to an overview survey, a tab for referencing a basic survey, and a tab for referencing special notes, The opinion tab further includes a basic information tab for referring to basic information, a special medical tab for referring to information on special medical treatment, a mental and physical condition tab for referencing information on the physical and mental condition, and a nursing care-related tab. 50. The integrated home care service support method according to claim 49, further comprising a nursing care tab for referring to information and another special mention tab for referring to information about other special notes. 91. The business information function includes a step of displaying PR information of the business, and the step of displaying the PR information includes the number of users for which the primary determination is reduced and the number of users for which the primary determination is increased. 90. The integrated home-based care service support method according to claim 90, further comprising a service result display step of displaying a numerical value and a graph as a service result. 92. The business information function includes a primary judgment conversion value reduction number of users and a primary judgment conversion value for each of support required, nursing care required 1, nursing care required 3, nursing care required 4, and nursing care required 5. 90. The integrated home care service support method according to claim 90, further comprising a service result display step for displaying the number of increased users by a numerical value and a graph. 93. The business information function manages user information, manages staff information, manages schedule information, and manages staff reward information as internal management of the business. And a step of managing information related to business analysis / evaluation. The step of managing the schedule information includes a staff individual management function for managing staff individually, and a company-wide management function for managing the schedule of the whole company. When,
50. The integrated home care service support method according to claim 49, further comprising a care plan adjustment function for coordinating with the risk management care management function and a staff dispatch function for adjusting staff. 94. The request management function includes a step of displaying history information of transmissions made so far, a step of displaying history information of receptions made so far, and a step of newly inputting a request. 50. The integrated home care service support method according to claim 49, comprising: 95. The maintenance management function includes: a function of managing a system user ID and password; a function of managing access rights of users and care managers; a function of managing access rights of users and staff; A function to manage the access rights of the system menu, a function to manage the access rights of the 24-hour duty staff, a function to manage the access rights to the user information, a function to manage the parameter settings, and the default display of the list screen 50. The integrated home care service according to claim 49, further comprising a function of managing a master file, a function of managing business log information, and a function of managing automatic monitoring of access status. How to help. 96. The function of managing the access right of the system menu includes a user summary, user information, a care plan, a schedule, a risk manager, a care manager, a nursing record, a paperwork, a work analysis / evaluation, a multidimensional statistics, and a service evaluation. Analysis, user usage time analysis, cost-effectiveness analysis, analysis result reference, certification for long-term care, business information, basic PR information, service performance PR information, business internal management, request management, master management, maintenance management, and other software Permission and prohibition of reading, writing, and deleting information when the system operator is a user and family, a care manager, a service staff, a service manager, a municipal government, a municipal manager, an application agency, an accredited research organization, and a physician 97. The integrated home care service support method according to claim 95, wherein the management is performed. 97. A user summary function for collectively referencing user information, care plan information, and nursing records on a computer, and a user information function for managing information to be converted in the medium term of a user. And a care plan function to create a care plan; a schedule function to refer to a user's schedule and a care service provider's schedule to implement the created care plan; and an unexpected schedule change to the created care plan. A risk management function that manages information, a business processing function that manages basic information on receipts and usage fees, and a business analysis and evaluation function that performs various analyzes including user service evaluation, system operator working time, and cost effectiveness A function to certify the need for nursing care to exchange questionnaires between the research organization and the local government on the web, A business information function for referring to the information of the business, its staff or care manager, and other service providers, and various combinations for any combination between users and their families, care service staff, and care managers. A request management function that enables input and reference of information including requests and special instructions, activation of business software that exists as existing software, conversion of data created by the business software, A computer-readable storage medium storing a program for realizing at least one of other software functions for managing conversion software to be taken into the home care service support system or a function of any combination thereof. 98. The storage medium according to claim 97, wherein said user summary function includes a step of displaying user information, care plan information, and care record information on the same screen. 99. The user summary function searches for a corresponding person at least in response to input of a user name, an insured number, and an insured number, and at least an insured number, an insured number, a name, and an age. 97. The storage medium according to claim 97, wherein a program for causing a computer to display, a district, a category requiring nursing care, and a name of a care manager is stored. 100. The storage medium according to claim 98, wherein said display step transits to a user information screen, a care plan screen, and a care record screen of the selected user. 101. The care plan information is a bar for displaying a weekly schedule of a service to be executed for the user, and when a cursor is rolled over to an arbitrary bar, detailed information of the service is displayed on a computer in a pop-up display. The storage medium according to claim 98, wherein the program is stored. 102. The user summary function according to claim 97, further comprising a customizing function for displaying necessary information in a focused manner depending on which information the logged-in person prioritizes. The storage medium according to the above. 103. When the care manager or home care staff logs in to the integrated home care service support system, the user information function includes, by default, all user information for which the person is in charge. 97. The storage medium according to claim 97, wherein a program for displaying on a storage medium is stored. 104. The computer further comprises a reference button for referring to the registered user information, and when this reference button is selected, a computer which limits the reference range by a person who has logged in to the system. The storage medium according to claim 103, wherein a program for causing the program to be controlled is stored. 105. The storage medium according to claim 103, further comprising a program for pop-up displaying a simple input screen for registering a user master on a computer. And further comprising a correction button for correcting the displayed user information, wherein when the correction button or the reference button is selected, an individual detail screen of the user information is displayed. The individual details screen has a basic information tab to display basic information of the user and basic information related to certification for long-term care, an insurance information tab to display information on medical insurance, public expenditure, elderly insurance, and long-term care insurance. , A physician tab to display basic information of the physician, a medical history / medication tab to display information on past medical history, current medical condition, and past and current medication, and activities and inactivity in daily life Includes ADL / IADL tab for displaying information related to the situation. Further, a special notice button for referring to special notices of user information, as one form of user information, Videos, still images,
105. The storage medium according to claim 104, wherein a program for causing a computer to realize a multimedia button for referring to audio information is stored. In response to the selection of the ADL / IADL tab, the computer displays a classification name and an evaluation item name, and displays the evaluation status in a graph or characters, and further displays an ADL / IADL item. "Mind" system, "viewpoint"
ADL / IA for the selected tab, divided into four genres: "Cut", "Cut", and "Certification Required"
107. An item of DL is displayed.
The storage medium according to the above. 108. A computer is made to input N keys, and for each key, a group and a condition setting including an item designated by the group, a partial designation, a constant, and a search range are entered. The storage medium according to claim 97, wherein an automatic calculation is performed based on the set conditions. 109. A computer, wherein the computer is made to input an input for defining which people can read out the search result obtained by the automatic calculation when setting and saving the search result. Item 108. The storage medium according to Item 108. 110. The user information function is provided for each corporation.
Provide a corporate individual tab to enter and manage items that you want to manage uniquely in the user information, and select the corporate individual tab, display only the corporate that is allowed to access in the care plan at that time as a tab on the computer, The storage medium according to claim 97, wherein the corporate name displayed on the tab is changed and displayed according to change, addition, or deletion of the corporate. 111. The user information function stores a program for revoking a computer from an access right of an arbitrary care service provider among care service providers linked by a care plan. Claim 97
The storage medium according to the above. 112. The care plan function includes “before request”,
"Awaiting response", "Reserved", "Fixed" status,
Basic information such as name, age, gender, classification, update date, maximum amount of money, home care, home care, home bathing, home rehabilitation,
Display the types of services including on-site consultations, lending of welfare equipment, housing renovation, day services, short stays, and other services not covered by long-term care insurance, and the weekly implementation time for each service type, and confirm the finalized service implementation time The program for displaying the service execution time numbers that have not yet been displayed in a different color and displaying the background color of schedules that have not yet been answered and of schedules that conflict with other schedules differently from other background colors has been stored. The storage medium according to claim 97, wherein: 113. The care plan function causes the computer to display a care plan to be implemented on a weekly basis, to display a care plan that cannot be defined on a weekly basis, and to display options for user evaluation, 97. A program for displaying a problem area extracted by passing the assessment information through care plan software, and storing a program for displaying an operation content to be performed on the problem area.
The storage medium according to the above. 114. The computer further displays a maximum amount of money to be paid for the long-term care insurance determined by the recognition of the degree of need for nursing care, and the total amount of monthly and non-scheduled care plan costs accumulated. 114. The storage medium according to claim 113, wherein a program for displaying is displayed. 115. A computer storing a program for pop-up displaying a screen showing details of a selected care by rolling a cursor over a display section showing the service type and status. Item 112. The storage medium according to Item 112. 116. The care plan function causes a computer to display a list of businesses that can execute a specified service at a specified time, and that the user's available time, business available time, and request time are displayed. In the case where the time zone requested by the care manager is shifted from the service implementation frame of each business operator, the service time zone is shifted within the user's free time zone. 100. The storage medium according to claim 97, wherein a program for displaying a list of each business, including a case where the time frame matches the time frame of the business, is stored. 117. The schedule function has a staff tab for displaying a list of staff schedules, and a user tab for displaying a schedule list of users related to a person who has logged in to the system. When a family member selects the staff tab, a list of staff members in charge of the user is displayed, and when the care manager selects the staff tab, a list of staff members related to the user assigned by the care manager is displayed. View all, the staff selects the staff tab, selects a staff from the staff list, and gives reference instructions to the system. A program for displaying only a user who is in charge 9
7. The storage medium according to 7. 118. The schedule function causes a computer to display a daily schedule, a weekly schedule, and a monthly schedule.
The time period to be implemented is displayed as a bar and the service type is displayed, and the status of the performance is displayed near the bar display.The display of the status is performed when the service is completed or not. The storage medium according to claim 97, wherein the storage medium is displayed in a different color, and when the result is later than expected, the bar display and the result status display are shifted and displayed. 119. The storage medium according to claim 118, wherein said storage medium stores a program for dividing a service type into a visiting service, a tsusho service, and other services and displaying them on a computer in different colors. 120. When a user and a family open the schedule list screen on the computer, a list of the users is displayed only when the care plan is confirmed, and the user and the family select the staff tab. When the home care staff selects the user tab, the home care staff selects the user tab, and only the user assigned to the home care staff, provided that the care plan is confirmed, is displayed. When the home care staff selects the staff tab, a list of all the home care staff of the user is displayed, and when the care manager selects the user tab, only the user who is in charge is displayed. When the care manager selects the staff tab, all the users in charge are displayed, and the user, family, and home care staff are displayed. 118. The storage medium according to claim 117, wherein a program for prohibiting the editing of the schedule by both the user and the care manager and enabling only the reference is stored. 121. The risk management / care management function includes: canceling a service, confirming availability information, estimating a co-payment after a schedule change, temporarily holding a service after the change,
This is an editing function for acknowledging all the parties involved in the service after the change and determining the service after the change. A temporary registration button to temporarily save the care plan information before making a temporary reservation, and all reserved 97. The storage according to claim 97, further comprising: a program for causing a computer to implement a main reservation button for making a main reservation when a user approves the request and an estimate vote button for printing an estimate vote. Medium. 122. The care record function includes a user tab for displaying a user associated with the logged-in person, and a record associated with the user associated with the logged-in person. When the user and family select the user tab, only the information about the user is displayed, and when the user and family select the recorder tab. , Only the person who recorded the person is displayed, and when the home care staff selects the user tab, the user who is associated with the user or the business or corporation to which the user belongs is associated with the user. When the home care staff selects the Recorder tab, a list is displayed, and a program for displaying the names of all recorders providing services to the user in charge is stored. The storage medium according to claim 97, characterized in that: 123. The nursing care record function includes a result detail tab for managing information including information on accompanying persons other than the recording date and time, time division and transportation means, among the results of nursing care records, A mental and physical information tab for inputting / referencing various status options indicating the vital signs including the pulse and mental status, a nursing care content tab for managing the content of nursing care provided, and a nursing care content according to the problem. To record the problem-specific record tab for inputting the evaluation of the results of the practice, and to input special details as a genre that does not fall within the scope of record details, mental and physical information, details of care performed, and the record for the problem Other special notes tab, a usage fee tab for collecting copayment fees from the user for each service, and a writer who is currently writing the information of this care record as an attached file or An offer tab for writing and sending multiple comments to multiple destinations as part of a protection record, and a multimedia list tab for displaying a list of multimedia including videos, still images, and audio information related to care records 10. A special note list tab for displaying a list of special notes for each genre of each tab.
7. The storage medium according to 7. 124. A multimedia button for referring to multimedia corresponding to the tab selected from among the tabs; a special button for inputting special instructions corresponding to the selected tab; 2. An initial state tab for displaying a state before the current primary storage or registration.
23. The storage medium according to 23. 125. A storage medium according to claim 123, wherein a program for causing a computer to execute a step of displaying the latest record for each tab and a step of referring to a past history is stored. . 126. The nursing care record function has a form output function, and the form is A4 vertical type, the page is changed in the horizontal direction, the genre is printed in the vertical direction, and the genre is printed in the height direction according to the number of characters to be printed. Change the column width at a predetermined pitch so that does not change,
124. A storage medium according to claim 123, wherein a program for causing a computer to realize a function of allowing a computer to coexist in the same form even if the service type or the business name is different by absorbing the number of characters is stored. . 127. The paperwork function controls the computer so that when a user accesses the computer, only his / her own information is displayed. It is characterized by storing a program for displaying the information of the user in charge and displaying the information of the user who is involved in his or her business or corporation when the home care service staff accesses. The storage medium according to claim 97, wherein 128. An external input button for taking in the result calculated by the external software into the present system, and an external output button for transferring the result processed by the present system to the external software. Claim 1
28. The storage medium according to 27. 129. The business analysis / evaluation function includes a multidimensional arbitrary statistical function for calculating the number of hits of statistics on a plurality of axes for all data stored in the server, and a service for evaluating services to users. A service evaluation analysis function for analyzing, a user use time analysis function for analyzing the time spent by the user using the integrated home care service support system for various tasks, a work time, a unit price, and a reward amount Cost-effectiveness analysis function to analyze cost-effectiveness based on parameters including, and analysis result reference function to refer to analysis result data,
97. A storage medium according to claim 97, wherein a program for causing a computer to realize is stored. 130. The multi-dimensional arbitrary statistical function selects the number of users, the number of system users, or the number of occurrences of events, and comprises a plurality of key input means. 130. The storage medium according to claim 129, wherein a program for causing a computer to realize a function of setting a group, an item, and a search range corresponding to the item is stored. 131. The storage medium according to claim 130, further comprising a program for causing a computer to store the set conditions as a template and to set a range in which the template can be used. 132. The storage medium according to claim 129, wherein said service evaluation analysis function stores a program for causing a computer to set a target range condition and select an evaluation method. 133. The storage medium according to claim 132, wherein said evaluation method includes a primary judgment result and an evaluation for each problem. 134. The user use time analysis function causes a computer to set a target range condition and select a target work content, wherein the target work content is a home care service operation of the integrated home care service support system. The large classification, the middle classification,
129. The storage medium according to claim 128, wherein a program for specifying a sub-class and displaying a selection menu item for each class is stored. 135. A program for causing a computer to display a total time for each of the major, middle, and small categories for each of the designated target ranges. 134. The storage medium according to 134. 136. The cost-effectiveness analysis function has a district tab, a corporation tab, an operator tab, a staff tab, and a service type tab, and in response to selection of these tabs,
130. The storage medium according to claim 129, wherein a program for causing a computer to display the income, expenditure, and income and expenditure in the category unit indicated by the tab is stored. 137. The analysis result reference function stores a program for allowing a computer to input a name of an analysis target to be graphed, to input a file to be graphed, and to select a graph type. 129. The storage medium according to claim 129. 138. The certification for requiring long-term care function includes a certification survey tab for referring to information on a certification survey, a comment tab for referencing information on a comment, and a reference tab for referencing information on secondary determination. A secondary determination tab, the accreditation survey tab further includes a tab for referring to an overview survey, a tab for referencing a basic survey, and a tab for referencing special notes, The opinion tab further includes a basic information tab for referring to basic information, a special medical tab for referring to information on special medical treatment, a mental and physical condition tab for referencing information on the physical and mental condition, and a nursing care-related tab. The storage medium according to claim 97, further comprising a care tab for referring to information, and another special tab for referring to information about other special notes. 139. The business information function causes a computer to display business PR information, and the display of the PR information includes:
139. The storage medium according to claim 138, wherein a program for causing a computer to display a service result display for displaying the number of users whose primary determination has been lowered and the number of users whose primary determination has been raised as a numerical value and a graph is stored. . 140. The business information function includes a primary judgment conversion value decrease number of primary judgment conversion values and a primary judgment conversion value for each of support requiring, nursing care 1, nursing care 3, nursing care 4, and nursing care 5. 138. A program for causing a computer to display a service result display for each care degree, which displays the increased number of users as a numerical value and a graph, is stored.
The storage medium according to the above. 141. The business information function allows a computer to manage user information, manage staff information, manage schedule information, manage staff reward information, and perform business analysis as internal management of the business. Management of the information on the evaluation, the management of the schedule information, the staff individual management function to manage the staff individually, the entire business management function to manage the entire business schedule, and the risk management and care management function The storage medium according to claim 97, wherein a program for realizing a care plan adjustment function and a staff dispatch function for adjusting staff by a computer is stored. 142. A program for causing a computer to display history information of transmissions made so far, to display history information of receptions made so far, and to newly input a request. The storage medium according to claim 97, wherein the storage medium is stored. 143. The maintenance management function manages a computer user ID and password, a user and care manager access right, and a user and staff access right on the computer. Function, the function to manage the access right of the system menu, the function to manage the access right of the 24-hour duty staff, the function to manage the access right to the user information, the function to manage the parameter setting, and the function of the list screen The program stores a program that allows a computer to implement a function to manage default display, a function to manage master files, a function to manage business log information, and a function to manage automatic monitoring of access status. The storage medium according to claim 97, wherein 144. The function for managing the access right of the system menu includes a user summary, user information, a care plan, a schedule, a risk manager, a care manager, a nursing record, a paperwork, a work analysis / evaluation, a multidimensional statistics, and a service evaluation. Analysis, user usage time analysis, cost-effectiveness analysis, analysis result reference, certification for long-term care, business information, basic PR information, service performance PR information, business internal management, request management, master management, maintenance management, and other software Permission and prohibition of reading, writing, and deleting information when the system operator is a user and family, a care manager, a service staff, a service manager, a municipal government, a municipal manager, an application agency, an accredited research organization, and a physician Wherein a program for causing a computer to manage the program is stored. 43, wherein the storage medium. 145. The integrated home care service support system according to claim 1, wherein a user and a family request a service from a service provider, the service provider performs an application for accreditation to a local government, and the service provider Obtain IDs for users and families from local governments, service providers provide IDs and passwords to users and families, service providers support the selection of care managers, and service providers prepare Support, service providers educate users and their families on system operation, and support for service users, including application agency, system ID acquisition, care manager selection, care plan creation support, system operation education A service entry proxy method, comprising: 146. The integrated home care service support system according to claim 1, wherein the home care service staff requests a service from the service provider, and the service provider provides the home care service staff with two services.
Determine the 4-hour response rule, the service provider obtains 24-hour access right to the local government, and the service provider responds to the 24-hour emergency consultation from the user and family by referring to various information Then, the service provider implements various responses including visits to the users and their families.
The time duty access right expires and the service provider gives home care service staff 2
A 24-hour consultation agency method, characterized in that a 24-hour shift assigned to the service provider is reported to the service provider by reporting a 4-hour shift response result. 147. The integrated home care service support system according to claim 1, wherein a home care service business manager requests the service provider to cooperate, and the service provider performs business interview and analysis, When the service provider sets a common rule, and the service provider issues a collaborative access right to the home care service business manager and cooperates with different legal persons,
An illegal human cooperation support method characterized by providing support including integration of recording formats and setting of common rules. 148. The integrated home care service support system according to claim 1, wherein the care manager and the home care service staff request a service from the service provider, the service provider convene a conference, and the service provider Analyze the user's care record, etc., the service provider creates conference materials, the service provider electronically distributes the conference materials to the care manager and the home care service staff in advance, and the service provider holds a care conference. The service provider distributes the minutes of the care conference to the care manager and the home care service staff, so that the conference is convened, the conference material is prepared, the conference material is distributed in advance electronically, the conference is held, A method of operating a care conference that provides total services such as conference minutes creation. 149. The integrated home care service support system according to claim 1, wherein the care manager requests a service from the service provider, and the user requests the service provider for a primary change of the care plan, and the service is provided. The service provider confirms the contents of the change request to the user, the service provider confirms the availability of the schedule to the home care service staff and makes a tentative reservation, and the service provider provides the user and the care manager with corrective care. With the approval of the plan, the service provider will make a formal reservation of the change plan to the home care service staff, thereby supporting smooth response to unexpected schedule (service) change and avoiding cost trouble occurrence Characteristic risk management care management agent acting method. 150. The integrated home care service support system according to claim 1, wherein a service provider or a research organization, a care manager, and a home care service staff record multimedia related to the care record, and the service provider performs a survey. Receiving multimedia recorded by an institution, a care manager or a home care service staff, a service provider editing the multimedia record, and incorporating the multimedia record edited by the service provider into the integrated home care service support system A multimedia recording and editing method for editing multimedia recordings of still images, moving images, and sounds, and importing them into a system. 151. The integrated home care service support system according to claim 1, wherein the service provider has various templates and graphs, the system user selects a desired template or graph, and the service provider has selected. Care is characterized in that the system user is provided with various commonly available templates and graph formats including a weekly care plan, statistical calculation conditions, and various analysis conditions by charging a template or graph and downloading it to the system user. Plan / statistics / analysis template and graph providing method. 152. The integrated home care service support system according to claim 1, wherein the service provider performs statistical analysis in response to a service request from the system user, and the service provider analyzes a factor, The service provider reports the analysis result to the system user, thereby performing the statistical analysis required by the system user using the multi-dimensional arbitrary statistical function of the integrated home care service support system, and also providing a consideration service thereof. Multidimensional arbitrary statistical analysis proxy method. 153. The integrated home care service support system according to claim 1, wherein the service provider performs a service evaluation analysis in response to a request from a home care service business manager, and the service provider performs the service evaluation. Perform measures to improve the performance, and report the analysis results to the home care service business manager by the service provider, thereby performing analysis using the primary judgment conversion service evaluation function of the integrated home care service support system and A primary judgment conversion service evaluation analysis proxy method characterized by conducting consulting on service performance improvement measures. 154. The integrated home care service support system according to claim 1, wherein the service provider performs a service evaluation analysis in response to a request from the care manager or the home care service staff, and By accumulating know-how of problem solving, the service provider reports the analysis result to the care manager or the home care staff, thereby performing analysis using the problem-based service evaluation function of the integrated home care service support system. A service evaluation analysis method for each problem, characterized by providing consulting of know-how of problem solving. 155. The integrated home care service support system according to claim 1, wherein the service provider performs business time analysis in response to a service request from a home care service business manager, and the service provider The service provider reports on the results of the analysis to the home care service business manager by taking measures to improve work efficiency, thereby performing analysis using the work time analysis function of the integrated home care service support system and A system business time analysis proxy method that also provides consulting on efficiency improvement measures. 156. The integrated home care service support system according to claim 1, wherein the service provider performs a cost-effectiveness analysis in response to a request from a local government long-term care insurance manager, and the service provider Conduct cost reduction measures, and service providers report the results of analysis to local government long-term care insurance managers, thereby conducting cost-effectiveness analysis of the integrated home care service support system for the community and consulting for profit improvement measures A community cost-effectiveness consulting method. 157. The integrated home care service support system according to claim 1, wherein the service provider performs business analysis in response to a request from a home care service business manager, and the service provider performs the business management. Based on the analysis, implement measures to improve work efficiency, and the service provider reports the analysis result to the home care service business manager, thereby performing a cost-effectiveness analysis of the integrated home care service support system for corporations A service business management consulting method characterized by providing consulting on profit improvement measures together with the above. 158. In the integrated home care service support system according to claim 1, in response to a service request from a system user, the service provider performs request analysis, and the service provider determines the actual / latent needs. The service provider reports the analysis result to the system user, thereby performing the demand management and the demand analysis using the multi-dimensional arbitrary statistical function of the integrated home care service support system, and at the same time, the real / potential needs. A request analysis acting method characterized by extracting. 159. The integrated home care service support system according to claim 1, wherein the service provider conducts a hearing and analysis of the community service in response to a management agency request from a local government long-term care insurance manager to provide the service. The service provider sets up the system, the service provider educates the system users on the operation and operation of the system, and the service provider implements the system operation on behalf of the system. A service provider reporting a regular operation to a local government long-term care insurance manager, thereby performing the operation of the integrated home care service support system as a whole. 160. The integrated home care service support system according to claim 1, wherein the impersonator is the user
When the ID and password are obtained and the information is obtained by operating the system, the service provider detects an abnormality in the access pattern, and the service provider traces the information based on the information including the IP address of the impersonator. The service provider discovers, warns, and captures the impersonator, the service provider repairs information leakage (falsification), and the service provider reports the occurrence and progress of the incident to the affected system user. A real-time monitoring of a difference from a normal access (system operation pattern) for each system user to find an impersonator, thereby detecting a system access situation surrogate. 161. The integrated home care service support system according to claim 1, wherein the service provider has an interface between various external software and the integrated home care service support system, and the care manager and the home care service staff. Provides the interface software with various external software by selecting the desired interface software, the service provider charging the care manager or the home care service staff, and downloading the selected interface software. A method for providing an external software interface. 162. The integrated home care service support system according to claim 1, wherein the system user requests the service provider to register the system user, and the service provider issues various access rights to the system user. The system user uses the system based on the access right, the service provider calculates monthly sales by user, the service provider calculates a monthly system usage fee, and the service provider Collection of a system usage fee characterized by charging a usage fee, thereby collecting a system usage fee in consideration of the sales of each service provider, the number of system users, the number of contract functions, the number of users, and the system access time. Method. 163. The integrated home-based care service support system according to claim 1, wherein the system user uses the system, the service provider performs primary judgment conversion totalization and analysis, and the service provider determines the number of problem solutions. Aggregate and analyze, the service provider aggregates and analyzes the number of requested transmissions, aggregates and analyzes the service provider's care plan contribution, the service provider calculates the discounted usage fee, and the service provider Discounts monthly usage fees to system users, allowing each service provider to take into account the primary judgment conversion value improvement, the number of problem resolutions, the number of useful requests transmitted, and the amount of care plan contribution. A system usage fee discount service method characterized by providing a discount. 164. The integrated home care service support system according to claim 1, wherein a home care service business manager requests the service provider to create a homepage, and the service provider plans a web site, The service provider analyzes and summarizes the service performance, the service provider creates a homepage (web site), and the system user browses the web site, so that the basic information PR and service performance PR of each service provider can be obtained. A company-specific website creation agency method characterized by performing website creation agency and website management agency. 165. The integrated home care service support system according to claim 1, wherein the local government long-term care insurance manager requests the service provider for sharing support, and the service provider analyzes a common know-how object and provides the service. The service provider develops an interface between servers, the service provider performs an operation test, and the service provider starts a shared service, so that common know-how and the same template, etc., of various service analysis results can be shared between community servers across the country. A method for sharing know-how between servers nationwide, which provides support for sharing on a computer. 166. A care preventive certification applicant has an application agency search function for (a person planning to use the care preventive service) to select an application agency, and a care preventive service user has a care preventive manager after the care preventive certification. Service manager search function to select, User summary function to display information to be referred when the 24-hour duty of care prevention manager etc. is contacted by any user, Basic of care prevention service user Information, medical history and current medical history, ADL & IADL, work related information, family related information,
User information management function that manages various information including related staff information and care prevention service provider information, and manages weekly / monthly / annual regular care prevention plan and irregular care prevention plan, and provisional reservation function, book Service plan management function with reservation function and care prevention plan external software interface function, schedule management function to refer to care prevention service user schedule and care prevention service staff schedule, and to perform unexpected service schedule change Service plan risk management function, service record management function to perform integrated records between different corporations such as record of preventive care service including record of details, mental and physical information, contents of implemented services, and record for each problem, Basic information on care prevention service usage fees Information management function to manage information, multi-dimensional arbitrary statistical function to perform statistical analysis on arbitrary data in the integrated care prevention server database, primary care conversion value of care prevention and implementation of care prevention for a predetermined period Service evaluation analysis function by temporary judgment conversion to analyze the relevance to service contents, and analysis of care prevention service contents and effect of care prevention service users between the date of occurrence of problem and resolution date Service evaluation analysis function for each problem, system operation time analysis function to analyze operation time for each unit of community, corporation, office, and user from access log, and community operation, corporation, office, and staff Cost-benefit analysis function to analyze cost-benefit in units, and to request, implement, record, and receive preventive certification surveys for care prevention certification Business analysis evaluation results using this system, including the certification support function of the company, the basic information PR function of the company that allows you to refer to the homepage of each corporation, and the effect of improving the primary judgment of prevention by each company (care prevention certification) Business service performance PR function to refer to, staff information, staff schedule, staff reward,
A business internal management function that performs business analysis, a request management function that transmits and receives and analyzes various requests for system functions and system operation, and an ID and password, users, Care prevention manager,
Service user / staff access right control function to automatically or manually set access rights for users, care prevention plan contract service staff, and 24-hour duty, system menu, detailed classification of user information, corporate parameter setting, list Service user information genre access right control function to set screen default display, system access status automatic monitoring function to monitor the difference between normal access patterns for each system user in real time and detect spoofing risks, An integrated care prevention service support system characterized by comprising a prevention plan, a care prevention reward claim, and other software management functions for starting interface software with various external software including business management software. 167. A care preventive certification applicant, an application agency search function for (a person planning to use the care preventive service) selecting an application agency, and a care preventive service user having a care preventive manager after the care preventive certification. Service manager search function to select, User summary function to display information to be referred when the 24-hour duty of care prevention manager etc. is contacted by any user, Basic of care prevention service user Information, medical history and current medical history, ADL & IADL, work related information, family related information,
User information management function that manages various information including related staff information and care prevention service provider information, and manages weekly / monthly / annual regular care prevention plan and irregular care prevention plan, and provisional reservation function, book Service plan management function with reservation function and care prevention plan external software interface function, schedule management function to refer to care prevention service user schedule and care prevention service staff schedule, and to perform unexpected service schedule change Service plan risk management function, service record management function to perform integrated records between different corporations such as record of preventive care service including record of details, mental and physical information, contents of implemented services, and record for each problem, Basic information on care prevention service usage fees Information management function to manage information, multi-dimensional arbitrary statistical function to perform statistical analysis on arbitrary data in the integrated care prevention server database, primary care conversion value of care prevention and implementation of care prevention for a predetermined period Service evaluation analysis function by temporary judgment conversion to analyze the relevance to service contents, and analysis of care prevention service contents and effect of care prevention service users between the date of occurrence of problem and resolution date Service evaluation analysis function for each problem, system operation time analysis function to analyze operation time for each unit of community, corporation, office, and user from access log, and community operation, corporation, office, and staff Cost-benefit analysis function to analyze cost-benefit in units, and to request, conduct, record, and receive preventive certification surveys for care prevention certification Business analysis evaluation results using this system, including the certification support function of the company, the basic information PR function of the company that allows you to refer to the homepage of each corporation, and the effect of improving the primary judgment of prevention by each company (care prevention certification) Business service performance PR function to refer to, staff information, staff schedule, staff reward,
A business internal management function that performs business analysis, a request management function that transmits and receives and analyzes various requests for system functions and system operation, and an ID and password, users, Care prevention manager,
Service user / staff access right control function to automatically or manually set access rights for users, care prevention plan contract service staff, and 24-hour duty, system menu, detailed classification of user information, corporate parameter setting, list Service user information genre access right control function to set screen default display, system access status automatic monitoring function to monitor the difference between normal access patterns for each system user in real time and detect spoofing risks, The server has at least one or any combination of other software management functions to activate interface software with various external software including prevention plan, nursing care prevention reward, and business management software. User and family It is characterized in that the function is executed from a terminal of a system user including a care manager, a home care service staff, a home care service business manager, a municipal staff, a municipal care insurance manager, an application agency, a research institution, and a attending physician. An integrated care prevention service support method. 168. A computer in which a care prevention certification applicant (a person planning to use the care prevention service)
Is an application agency search function for selecting an application agency, a service manager search function for a care prevention service user to select a care prevention manager after nursing care prevention certification, and a 24-hour duty such as a care prevention manager is optional. User summary function to display information to be referred to when contacted by the user of the above, basic information of care prevention service users, past and current medical histories, ADL & IADL, work related information, family related information,
User information management function that manages various information including related staff information and care prevention service provider information, and manages weekly / monthly / annual regular care prevention plan and irregular care prevention plan, and provisional reservation function, book Service plan management function with reservation function and care prevention plan external software interface function, schedule management function to refer to care prevention service user schedule and care prevention service staff schedule, and to perform unexpected service schedule change Service plan risk management function, service record management function to perform integrated records between different corporations such as record of preventive care service including record of details, mental and physical information, contents of implemented services, and record for each problem, Basic information on care prevention service usage fees Information management function to manage information, multi-dimensional arbitrary statistical function to perform statistical analysis on arbitrary data in the integrated care prevention server database, primary care conversion value of care prevention and implementation of care prevention for a predetermined period Service evaluation analysis function by temporary judgment conversion to analyze the relevance to service contents, and analysis of care prevention service contents and effect of care prevention service users between the date of occurrence of problem and resolution date Service evaluation analysis function for each problem, system operation time analysis function to analyze operation time for each unit of community, corporation, office, and user from access log, and community operation, corporation, office, and staff Cost-benefit analysis function to analyze cost-benefit in units, and to request, conduct, record, and receive preventive certification surveys for care prevention certification Business analysis evaluation results using this system, including the certification support function of the company, the basic information PR function of the company that allows you to refer to the homepage of each corporation, and the effect of improving the primary judgment of prevention by each company (care prevention certification) Business service performance PR function to refer to, staff information, staff schedule, staff reward,
A business internal management function that performs business analysis, a request management function that transmits and receives and analyzes various requests for system functions and system operation, and an ID and password, users, Care prevention manager,
Service user / staff access right control function to automatically or manually set access rights for users, care prevention plan contract service staff, and 24-hour duty, system menu, detailed classification of user information, corporate parameter setting, list Service user information genre access right control function to set screen default display, system access status automatic monitoring function to monitor the difference between normal access patterns for each system user in real time and detect spoofing risks, A program for causing a computer to implement at least one or any combination of other software management functions that activates interface software with various external software including a preventive plan, care prevention reward, and business management software. Memorized note Media. 169. The integrated care preventive service support system according to claim 166, wherein the care preventive service user requests a service from the service provider, and the service provider performs an application for accreditation to the local government. Obtains an ID for a preventive care service user from a local government, and the service provider
And provide a password, the service provider supports the selection of the care prevention manager, the service provider supports the preparation of the care prevention plan, and the service provider educates the user of the care prevention service about the system operation, A service entry proxy method characterized by providing support to a person who wishes to use a preventive care service, including application for a care prevention certification, acquisition of a system ID, selection of a care prevention manager, support for preparing a care prevention plan, and system operation education. 170. The integrated care preventive service support system according to claim 166, wherein the care preventive service staff requests a service from the service provider, and the service provider provides the care preventive service staff with two services.
The service provider obtains a 24-hour on-time access right to the local government, and the service provider refers to various information in response to a 24-hour emergency consultation from a care prevention service user. In response, the service provider carried out various responses including visits to the care prevention service users. After the response was carried out, the local government expired the right of duty on duty for 24 hours, and the A 24-hour consultation agency method, wherein a 24-hour on-duty service assigned to the service provider is reported to a service provider by reporting a time on-time correspondence result. 171. The integrated care preventive service support system according to claim 166, wherein the care preventive service business manager requests the service provider to cooperate, the service provider conducts business interviews and analyzes, and provides the service. When the service provider sets the common rules and the service provider issues the collaborative access right to the care prevention service business manager and cooperates with different legal persons,
An illegal human cooperation support method characterized by providing support including integration of recording formats and setting of common rules. 172. The integrated care preventive service support system according to claim 166, wherein the care preventive manager and the care preventive service staff request a service from the service provider, the service provider convenes a conference, and the service provider Analyzes the user's care record, etc., the service provider creates conference materials, the service provider electronically distributes the conference materials to the care prevention manager and the care prevention service staff in advance, and the service provider Holding a preventive conference, where the service provider distributes the minutes of the care preventive conference to the care preventive manager and the care preventive service staff, whereby the conference is convened, the conference materials are prepared, and the conference materials are distributed electronically in advance. A care prevention conference management agency method characterized by providing a total of services such as conference holding and conference minutes creation. 173. The integrated care preventive service support system according to claim 166, wherein the care preventive manager requests a service from the service provider, and the care preventive service user makes a primary change of the care preventive plan to the service provider. The service provider confirms the contents of the change request to the care preventive user, the service provider confirms the availability of the schedule to the care preventive service staff and makes a temporary reservation, and the service provider determines the care preventive service. By obtaining approval of the modified care prevention plan for users and care prevention managers, the service provider makes a formal reservation for the changed plan for care prevention service staff, so that unexpected schedule (service) changes can be made smoothly. Risk management that supports efficient response and avoidance of cost troubles How to act as a care manager. 174. The integrated care preventive service support system according to claim 166, wherein the service provider or the research institution, the care preventive manager, and the care preventive service staff record multimedia related to the care preventive record, and the service provider Receives multimedia recorded by a research institution, a care prevention manager or a care prevention service staff, a service provider edits the multimedia record, and a multimedia record edited by the service provider is used for the integrated care prevention service support. A multimedia recording / editing method characterized in that a multimedia recording of still images, moving images, and sounds is edited and imported into the system by importing into a system. 175. The integrated care preventive service support system according to claim 166, wherein the service provider has various templates and graphs, the system user selects a desired template or graph, and the service provider has selected. Care is characterized in that the system user is provided with various commonly available templates and graph formats including a weekly care plan, statistical calculation conditions, and various analysis conditions by charging a template or graph and downloading it to the system user. Plan / statistics / analysis template and graph providing method. 176. The integrated care preventive service support system according to claim 166, wherein the service provider performs statistical analysis in response to a service request from the system user, and the service provider analyzes a factor, The service provider reports the analysis result to the system user, thereby performing the statistical analysis required by the system user using the multidimensional arbitrary statistical function of the integrated care preventive service support system and also providing a consideration service thereof. Multidimensional arbitrary statistical analysis proxy method. 177. The integrated care preventive service support system according to claim 166, wherein the service provider performs a service evaluation analysis in response to a request from a care preventive service business manager, and the service provider performs service evaluation. Perform measures to improve the performance, and report the analysis results to the care prevention service business manager by the service provider, thereby performing analysis using the primary judgment conversion service evaluation function of the integrated care prevention service support system and A primary judgment conversion service evaluation analysis proxy method characterized by conducting consulting on service performance improvement measures. 178. The integrated care preventive service support system according to claim 166, wherein the service provider executes a service evaluation analysis in response to a request from the care preventive manager or the care preventive service staff. Accumulates know-how of problem solving, and the service provider reports the analysis result to the care prevention manager or the care prevention service staff, whereby the analysis is performed using the problem-based service evaluation function of the integrated care prevention service support system. A service evaluation analysis service for each problem, characterized in that consulting of know-how of problem solving is performed at the same time. 179. The integrated care preventive service support system according to claim 166, wherein the service provider performs business time analysis in response to a service request from a care preventive service business manager, and the service provider The service provider reports on the results of the analysis to the person in charge of the preventive care service business by taking measures to improve work efficiency. A system business time analysis proxy method that also provides consulting on efficiency improvement measures. 180. The integrated care preventive service support system according to claim 166, wherein the service provider performs a cost-effectiveness analysis in response to a request from a local government care insurance manager, and the service provider Conduct cost reduction measures, and service providers report the results of analysis to local government long-term care insurance managers, thereby conducting cost-effectiveness analysis of the integrated long-term care prevention service support system to the community and consulting for profit improvement measures A community cost-effectiveness consulting method. 181. The integrated care preventive service support system according to claim 166, wherein the service provider performs business analysis in response to a request from the care preventive service business manager, and the service provider performs the business management. Based on the analysis, implement measures to improve work efficiency, and the service provider reports the analysis results to the home care service business manager, thereby performing a cost-effectiveness analysis of the integrated care prevention service support system for corporations A service business management consulting method characterized by providing consulting on profit improvement measures together with the above. 182. In the integrated care preventive service support system according to claim 166, in response to a service request from a system user, the service provider performs demand analysis, and the service provider determines the actual / potential needs. The service provider reports the result of the analysis to the system user, thereby performing the request management using the request management and the multi-dimensional arbitrary statistical function of the integrated care preventive service support system, and at the same time, realizing the actual / latent needs. A request analysis acting method characterized by extracting. 183. The integrated care preventive service support system according to claim 166, wherein the service provider responds to a management agency request from a local government long-term care insurance manager and conducts a hearing and analysis of community work to provide the service. The service provider sets up the system, the service provider educates the system users on the operation and operation of the system, and the service provider implements the system operation on behalf of the system. A service management method, wherein a service provider reports a regular operation to a local government long-term care insurance manager, thereby performing the operation of the integrated care prevention service support system as a whole. 184. The integrated care preventive service support system according to claim 166, wherein when the impersonator obtains the user ID and password and operates the system to obtain the information, the service provider accesses the system. Detect pattern anomalies and track based on information including the spoofer's IP address, the service provider discovers, warns and captures the spoofer, Falsification), and the service provider reports the occurrence and progress of the incident to the affected system user, so that the difference from normal access (system operation pattern) for each system user can be monitored in real time. A system access status monitoring method characterized by finding a user. 185. The integrated care preventive service support system according to claim 166, wherein the service provider has various types of external software and interfaces with the integrated care preventive service support system, and the care manager and the care preventive service staff. Select the desired interface software, the service provider charges the care prevention manager or the care prevention service staff, and downloads the selected interface software, whereby the interface software with various external software is downloaded. A method for providing an external software interface, the method comprising: providing an external software interface; 186. The integrated care preventive service support system according to claim 166, wherein the system user requests the service provider to register the system user, and the service provider issues various access rights to the system user. The system user uses the system based on the access right, the service provider calculates monthly sales by user, the service provider calculates a monthly system usage fee, and the service provider A system usage fee collection method, wherein a system usage fee is collected in consideration of the sales of each service provider, the number of system users, the number of contract functions, the number of users, and the system access time. . 187. The integrated care preventive service support system according to claim 166, wherein the system user uses the system, the service provider performs primary judgment conversion totalization and analysis, and the service provider determines the number of problem solutions. Aggregate and analyze, the service provider aggregates and analyzes the number of requested transmissions, the service provider aggregates and analyzes the contribution to the care prevention plan, and the service provider calculates the discounted usage fee, and The provider discounts the monthly usage fee to the system user, so that each service provider considers the primary judgment conversion value improvement degree, the number of problem solving, the number of useful requests sent, and the contribution to the care prevention plan A system usage fee discount service method characterized by discounting usage fees. 188. The integrated care preventive service support system according to claim 166, wherein the care preventive service business manager requests the service provider to create a homepage, and the service provider performs planning of the web site. The service provider analyzes and summarizes the service performance, the service provider creates a homepage (web site), and the system user browses the web site, so that the basic information PR and service performance PR of each service provider can be obtained. A company-specific website creation agency method characterized by performing website creation agency and website management agency. 189. The integrated care preventive service support system according to claim 166, wherein a local government long-term care insurance manager requests a service provider for sharing support, and the service provider analyzes a common know-how target and provides the service. The service provider develops an interface between servers, the service provider performs an operation test, and the service provider starts a shared service, so that common know-how and the same template, etc., of various service analysis results can be shared between community servers across the country. A method for sharing know-how between servers nationwide, which provides support for sharing on a computer. 190. A physician (medical institution) for a patient (expected to use the elderly medical service) to select a physician (medical institution)
A search function, a patient summary function that displays information for a 24-hour duty such as a doctor to refer to when contacted by any patient, a basic information of the patient, a medical history and current medical history, ADL & IAD
L, work-related information, family-related information, related staff information,
Patient information management function to manage various information including medical institution information, and service records for integrated records between different corporations such as medical service records including details of results, mental and physical information, contents of services to be implemented, and records for each problem (Carte) management function, administrative information management function to manage basic information on medical fees and medical service fees, and multidimensional arbitrary analysis for statistical analysis of arbitrary data in the integrated medical server database Statistical function, service evaluation analysis function by detailed grade conversion for each disease group to analyze the relationship between detailed grade conversion value for each disease group and the contents of medical services provided for a predetermined period, and date of occurrence of patient problems Service evaluation analysis function to analyze the contents of medical services provided and the effect of implementation during A system operation time analysis function for analyzing operation time in each unit of community, corporation, medical institution, and patient, and a cost-effectiveness analysis function for analyzing cost-effectiveness in each unit of community, corporation, medical institution, and staff Refers to the results of business analysis and evaluation using this system, including the PR function of medical institution basic information that allows you to refer to the homepage of each medical institution, and the effect of improving detailed grade conversion values for each medical institution and disease group. Function for medical institution service performance, and request management function for transmitting and receiving and analyzing various requests for system functions and system operation, optionally for transmission and reception between system users, ID and password, patients and related People, patients and attending physician (or equivalent), diseases associated with patients and attending physician A patient / staff access right control function that automatically or manually sets access rights for staff who are related to the same patient in different hospitals and other hospitals where the patient is involved, and in different departments within the same hospital; Patient information genre access right control function for setting detailed information classification, corporate unit parameter setting, list screen default display, and real-time monitoring of differences from normal access patterns for each system user to detect spoofing risks An integrated medical care support system for the elderly, comprising: a system access status automatic monitoring function. 191. A physician (medical institution) for a patient (scheduled use of medical services for the elderly) to select a physician (medical institution)
A search function, a patient summary function that displays information for a 24-hour duty such as a doctor to refer to when contacted by any patient, a basic information of the patient, a medical history and current medical history, ADL & IAD
L, work-related information, family-related information, related staff information,
Patient information management function to manage various information including medical institution information, and service records for integrated records between different corporations such as medical service records including details of results, mental and physical information, contents of services to be implemented, and records for each problem (Carte) management function, administrative information management function to manage basic information on medical fees and medical service fees, and multidimensional arbitrary analysis for statistical analysis of arbitrary data in the integrated medical server database Statistical function, service evaluation analysis function by detailed grade conversion for each disease group to analyze the relationship between detailed grade conversion value for each disease group and the contents of medical services provided for a predetermined period, and date of occurrence of patient problems Service evaluation analysis function to analyze the contents of medical services provided and the effect of implementation during A system operation time analysis function for analyzing operation time in each unit of community, corporation, medical institution, and patient, and a cost-effectiveness analysis function for analyzing cost-effectiveness in each unit of community, corporation, medical institution, and staff Refers to the results of business analysis and evaluation using this system, including the PR function of medical institution basic information that allows you to refer to the homepage of each medical institution, and the effect of improving detailed grade conversion values for each medical institution and disease group. Function for medical institution service performance, and request management function for transmitting and receiving and analyzing various requests for system functions and system operation, optionally for transmission and reception between system users, ID and password, patients and related People, patients and attending physician (or equivalent), diseases associated with patients and attending physician A patient / staff access right control function that automatically or manually sets access rights for staff who are related to the same patient in different hospitals and other hospitals where the patient is involved, and in different departments within the same hospital; Patient information genre access right control function for setting detailed information classification, corporate unit parameter setting, list screen default display, and real-time monitoring of differences from normal access patterns for each system user to detect spoofing risks The integrated medical server has at least one of the system access status automatic monitoring functions or an arbitrary combination of the functions, and the patient and family, attending physician, medical institution, municipal staff, municipal elderly medical insurance via a network. Execute the above functions from the terminal of the system user including the responsible person. Integrated elderly medical service support method, characterized in that. 192. A physician (medical institution) for selecting a physician (medical institution) by a patient (planned to use the medical service for the elderly)
A search function, a patient summary function that displays information for a 24-hour duty such as a doctor to refer to when contacted by any patient, a basic information of the patient, a medical history and current medical history, ADL & IAD
L, work-related information, family-related information, related staff information,
Patient information management function to manage various information including medical institution information, and service records for integrated records between different corporations such as medical service records including details of results, mental and physical information, contents of services to be implemented, and records for each problem (Carte) management function, administrative information management function to manage basic information on medical fees and medical service fees, and multidimensional arbitrary analysis for statistical analysis of arbitrary data in the integrated medical server database Statistical function, service evaluation analysis function by detailed grade conversion for each disease group to analyze the relationship between detailed grade conversion value for each disease group and the contents of medical services provided for a predetermined period, and date of occurrence of patient problems Service evaluation analysis function to analyze the contents of medical services provided and the effect of implementation during A system operation time analysis function for analyzing operation time in each unit of community, corporation, medical institution, and patient, and a cost-effectiveness analysis function for analyzing cost-effectiveness in each unit of community, corporation, medical institution, and staff Refers to the results of business analysis and evaluation using this system, including the PR function of medical institution basic information that allows you to refer to the homepage of each medical institution, and the effect of improving detailed grade conversion values for each medical institution and disease group. Function for medical institution service performance, and request management function for transmitting and receiving and analyzing various requests for system functions and system operation, optionally for transmission and reception between system users, ID and password, patients and related People, patients and attending physician (or equivalent), diseases associated with patients and attending physician A patient / staff access right control function that automatically or manually sets access rights for staff who are related to the same patient in different hospitals and other hospitals where the patient is involved, and in different departments within the same hospital; Patient information genre access right control function for setting detailed information classification, corporate unit parameter setting, list screen default display, and real-time monitoring of differences from normal access patterns for each system user to detect spoofing risks A storage medium storing a program for causing a computer to implement at least one of the system access status automatic monitoring functions or an arbitrary combination thereof. 193. The integrated elderly care service support system according to claim 190, wherein the patient requests a service from a medical service provider, the service provider performs a medical service application to a local government, and the service provider I for medical service users from local governments
D, the service provider provides the ID and password to the medical service user, the service provider supports the selection of a doctor (medical institution), the service provider supports the creation of a medical plan, Service provider educates patients on system operation,
A service entry proxy method characterized by providing medical service application applicants with support including medical service application agency, system ID acquisition, doctor (medical institution) selection, medical plan creation support, and system operation education. 194. The integrated elderly care service support system according to claim 190, wherein the medical service staff requests a service from the service provider, and the service provider determines a 24-hour response rule for the medical service staff. The service provider obtains the 24-hour duty access right to the local government, and the service provider responds to the 24-hour emergency consultation from the medical service user by referring to various information. Carry out various responses including visits to medical service users, and after carrying out the response, the municipality revokes the 24-hour duty access right and reports the 24-hour duty response results to medical service staff. 24 hours duty assigned by the system to the service provider by Anything consultation agency method. 195. The integrated elderly care service support system according to claim 190, wherein the medical service business manager requests the service provider to cooperate, the service provider conducts business hearing and analysis, and provides the service. When the service provider sets the common rules and the service provider issues the collaborative access right to the medical service business manager and cooperates with different legal persons, the support including the integration of the record format and the setting of the common rules A method of supporting illegal human collaboration. 196. The integrated elderly care service support system according to claim 190, wherein a doctor and a medical service staff request a service from a service provider, the service provider convenes a conference, and the service provider is a patient. Analyzing medical records etc., the service provider creates conference materials, the service provider electronically distributes the conference materials to the doctors and medical service staff in advance, the service provider holds a medical conference, and provides the service Distributes the minutes of the medical conference to the doctors and medical service staff, thereby providing services such as convening conferences, creating conference materials, electronically distributing conference materials, holding conferences, and preparing conference minutes. toe The medical conference management agency method, which is provided to Tal. 197. The integrated elderly care service support system according to claim 190, wherein the service provider performs a service evaluation analysis in response to a request from the medical institution, and the service provider improves the service result. The service provider reports the results of the analysis to the medical institution. The integrated elderly medical service support system performs the analysis using the detailed grade conversion service evaluation function for each disease group and the service. A method of acting as an agent for analyzing and analyzing detailed grade conversion services by disease group, characterized by conducting consulting on performance improvement measures. 198. The integrated elderly care service support system according to claim 190, wherein the service provider executes a service evaluation analysis in response to a request from a doctor or a medical service staff, and By accumulating know-how of the solution, the service provider reports the analysis result to the doctor or the medical service staff, so that the analysis can be performed using the problem-based service evaluation function of the integrated elderly medical service support system and the problem can be solved at the same time. A service evaluation analysis method for each problem, characterized by consulting on the know-how of solution. 199. In the integrated elderly medical service support system according to claim 190, in response to a service request from a medical institution, the service provider performs business time analysis and the service provider improves business efficiency. The service provider reports the analysis results to the medical institution,
A system business time analysis proxy method, characterized in that analysis is performed by using the business time analysis function of the integrated medical care support system for the elderly and consulting of business efficiency improvement measures is also performed. 200. The integrated medical service support system according to claim 190, wherein the service provider performs a cost-effectiveness analysis in response to a request from the senior citizen medical insurance manager of the local government, Implements measures to reduce medical costs, and the service provider reports the analysis results to the local government's senior medical insurance manager, thereby conducting a cost-effectiveness analysis of the integrated elderly medical service support system for the community. A community cost-effectiveness consulting method characterized by consulting on profit improvement measures. 201. The integrated elderly care service support system according to claim 190, wherein the service provider executes a business analysis in response to a request from the medical institution, and the service provider performs the business analysis based on the business analysis. The service provider reports the results of the analysis to the medical institution, thereby conducting a cost-effectiveness analysis of the integrated elderly care service support system for corporations and consulting for profit improvement measures. A medical institution management consulting method. 202. The integrated elderly medical service support system according to claim 190, wherein the service provider performs a request analysis in response to a service request from the system user, and the service provider determines whether the actual / latent needs are present. And the service provider reports the analysis result to the system user, so that the demand analysis and the demand analysis using the demand management and the multi-dimensional arbitrary statistical function of the integrated elderly care service support system are performed, and at the same time, the actual / latent A request analysis agency method characterized by extracting needs. 203. The integrated elderly care service support system according to claim 190, wherein the service provider conducts a hearing and analysis of the community service in response to the management agency request from the senior care insurance manager, The service provider determines the system operation form and rules, the service provider sets up the system, the service provider educates the system users on the operation and operation of the system, and the service provider performs the operation of the system on behalf of the system. A system management service method, wherein the service provider reports a regular operation to a local government long-term care insurance manager, thereby performing the management of the entire integrated care prevention service support system. 204. The integrated elderly care service support system according to claim 190, wherein when the impersonator obtains the user ID and password and operates the system to obtain information, the service provider Detects anomalies in access patterns, tracks the service provider based on the information including the IP address of the impersonator, finds, warns, and captures the impersonator, and leaks information to the service provider. (Falsification) is repaired, and the service provider reports the occurrence and progress of the incident to the affected system user, thereby monitoring the difference from normal access (system operation pattern) for each system user in real time A system access status monitoring method characterized by detecting an impersonator. 205. The integrated elderly care service support system according to claim 190, wherein the system user requests the service provider to register the system user, and the service provider issues various access rights to the system user. The system user uses the system based on the access right, the service provider calculates monthly sales for each user, the service provider calculates a monthly system usage fee, and the service provider Collection of system usage fee characterized by charging the next usage fee, thereby collecting the system usage fee in consideration of the sales of each service provider, the number of system users, the number of contract functions, the number of users, and the system access time Method. 206. The integrated elderly care service support system according to claim 190, wherein the system user uses the system, the service provider performs detailed grade conversion aggregation and analysis for each group of illness, and the service provider The service provider aggregates and analyzes the number of problem resolutions, the service provider aggregates and analyzes the number of requests sent, the service provider aggregates and analyzes the amount of contribution to the medical plan, and the service provider reduces the discount on usage fees. The service provider discounts monthly usage fees to system users, so that each medical institution can improve the detailed grade-converted value of the disease by group, the number of problem solutions, the number of useful requests, and the contribution to medical plans. A system usage fee discount service method, wherein the system usage fee is discounted in consideration of the amount. 207. The integrated elderly care service support system according to claim 190, wherein the medical institution requests the service provider to create a home page, the service provider plans a website, and the service provider Analyzes and summarizes the service results, creates a homepage (website) by the service provider, and browses the website by the system user to create a homepage that performs basic information PR and service results PR for each medical institution A medical institution-specific homepage creation agency method that performs agency and web site administration agency. 208. The integrated elderly medical care preventive service support system according to claim 190, wherein the local government long-term care insurance manager requests the service provider for sharing support, and the service provider analyzes the common know-how target. The service provider develops a server-to-server interface, the service provider performs an operation test, and the service provider starts a shared service, so that common know-how such as various service analysis results and the A method of sharing know-how between servers nationwide, which provides support for sharing between community servers.