JP2002157541A - Merchandise delivery system and method utilizing portable telephone and recording medium - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a merchandise delivery system and a method which facilitate the merchandise receiver identification when merchandise is delivered in mail order selling, also facilitate the settlement of a merchandise and further utilize a portable telephone capable of making the delivery system efficient and to provide a recording medium. SOLUTION: The computer (CP(1)) of a merchandise delivery company transmits data for the merchandise receiver confirmation together with a merchandise delivery place, a prearranged delivery date, etc., to the portable telephone (PH) 101 of a receiver and makes the data of the merchandise receiver confirmation stored, and the whole merchandise delivery procedures such as receiver himself/herself confirmation are completed by simply having the receiver connect a portable telephone (PH) 105 to the computer (CP(4)) of a convenience store (CV).

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a merchandise delivery system, a merchandise delivery method, and a recording medium using a mobile phone when a purchaser of goods by mail order receives the purchased goods.

[0002]

2. Description of the Related Art Conventionally, in the case where goods are purchased by mail order, the goods are often received at home by a courier service. Recently, however, the goods have been purchased at a convenience store other than home, for example, in a nearby convenience store. The number of systems that receive is increasing. With this system for receiving products at convenience store stores, the convenience store can be used as a temporary custody of products, and there is no need to wait for delivery as when receiving products at home, so you can pick up products at your own convenience. It is often convenient to go and the price is cheaper than delivering to home, and it is expected that the number of users will increase in the future.

[0003] When receiving a product at such a convenience store, the delivery location and expected delivery date of the product are notified by telephone or postcard from a delivery company (including a case where the product is delivered by a product seller) (for example, "Convenience store").・
** store, after May 10, ") and the consignee (the purchaser of the product) picks up the product at the notified store.

[0004] As for the payment of the purchased merchandise, the price is paid in advance by postal transfer or bank transfer, or when the merchandise is received, payment is made on the spot by cash on delivery of the merchandise.

[0005]

However, when a product is delivered by delivery, the problem of verifying whether the consignee is indeed the person who ordered the product and the settlement of the product price are described. The question of what to do is always accompanied.

[0006] First, regarding the problem of identity verification, when the goods are delivered to the home of the consignee, the goods are delivered directly to the address of the consignee who ordered the goods, so that the goods may be delivered with a seal or a signature.

[0007] However, for example, when a product is delivered at a convenience store, the problem of identity verification becomes important. In this case, you will be notified in advance by telephone from the delivery company, such as the "reception number", and will inform the employee of the "reception number", etc. at the convenience store and present the "identification card" Confirmation and delivery of the product, or bring the “notification postcard” sent from the delivery company in advance, present the identity card and confirm the identity, and receive the delivery of the product etc. Is used. However, with these methods,
It is necessary to record and save the "receipt number", and to keep it carefully so as not to lose the "notice postcard". In addition, if there is no ID card, there is a problem that the product cannot be collected.

Next, regarding the problem of the payment of the commodity price, the consignee (the purchaser of the commodity) pays for the commodity in advance by postal transfer or bank transfer, or when receiving the commodity using commodity cash-on-delivery. The payment is made at the time of purchase, but there are many problems especially in the case of cash on delivery of goods.

That is, when delivering goods to the consignee's home, it is necessary to prepare cash in advance, and for both the delivery company and the consignee, for example, to transfer and receive cash at the front door. It was troublesome and troublesome. In particular, when purchasing a high-priced product, it is necessary to prepare a large amount of cash, which is not preferable because of security problems.

[0010] Also, when paying for the goods at the convenience store, it is necessary to prepare cash in advance, bring the cash, and perform the payment at the store, which is troublesome for both the convenience store and the consignee. was there. In particular, when purchasing a high-priced product, it is necessary to bring a large amount of cash, which is not preferable because of security problems. If you have a credit card,
You can pay with this card, but I did not like to do that at crowded convenience stores.

Another problem relating to the entire delivery system is the issue of a slip to be issued. Usually, delivery companies issue many types of slips at each stage from receipt of package to delivery, and it has long been desired to reduce the number of slips issued to improve business efficiency. .

A related prior art is disclosed in
No. 00-69571, entitled "Method, System and Mobile Radiotelephone for Securely and Remotely Payment of Goods Purchased and / or Services Received via Mobile Radiotelephone".
BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method, a system, and a mobile radio telephone for securely and remotely paying for goods purchased using a mobile radio telephone. According to the present invention, in a mobile radio telephone used, an electronic signature of a subscriber of the system is generated by a predetermined algorithm using a random number, the electronic signature is authenticated by a server at a center, and an electronic signature using the mobile radio telephone is used. The purpose of the present invention is to securely settle the payment, and the purpose is different from that of the present invention in which the identity is confirmed using a mobile phone when the goods are delivered.

Japanese Patent Application Laid-Open No. 10-240816, "System and Method for Electronic Payment by Purchasing Products"
The purpose of the invention disclosed in the above is to provide a system and a method for performing an electronic payment process after a recipient receives a product, and has a different purpose from the present invention.

SUMMARY OF THE INVENTION The present invention has been made in view of the above-mentioned problems, and facilitates identity verification at the time of delivery of goods in mail-order sales, facilitates payment of goods, and improves the efficiency of a delivery system. It is an object of the present invention to provide a product delivery system, a product delivery method, and a recording medium that utilize a Web service.

[0015]

According to the present invention, the above objects are achieved by the means as set forth in the appended claims. That is, in the commodity delivery system using the portable telephone of the present invention, the information processing device of the commodity delivery company requires the portable telephone of the consignee to carry out the delivery of the commodity, the expected delivery date, and other necessary items to receive the commodity. Means for transmitting information and consignee verification information used to verify the identity of the goods upon delivery,
The information of the goods to be delivered, the information of the consignee, and the identity of the consignee are provided to the information processing device installed in the product delivery store entrusted by the product delivery company and the information processing device provided in the delivery vehicle of the product delivery company. Means for transmitting consignee confirmation information necessary for the confirmation. The information processing device installed in the product delivery store entrusted by the product delivery company and the information processing device provided in the delivery vehicle of the product delivery company include It is characterized by comprising means for connecting a person's mobile phone to exchange data, and means for calling and collating the consignee confirmation information recorded in the mobile phone.

[0016] Further, in a product delivery system using a mobile phone, there is provided a means for performing an online account transfer of the price of the product using the mobile phone.

Further, in the commodity delivery method using a portable telephone according to the present invention, the information processing device of the commodity delivery company provides the delivery location of the commodity, the expected delivery date and the receipt of other commodities to the portable telephone of the consignee. Transmitting the necessary information and the consignee confirmation information used for the identity verification at the time of delivery of the product, to the information processing device installed at the product delivery store entrusted by the product delivery company and the delivery vehicle of the product delivery company A step of transmitting, to the deployed information processing apparatus, information on a product to be delivered, information on a consignee, and consignee confirmation information necessary for confirming the identity of the consignee; An information processing device installed in a store and an information processing device provided in a delivery vehicle of a product delivery company are connected to a mobile phone of a consignee to exchange data, and a receiving device recorded in the mobile phone. Characterized in that it comprises the step of calling matching confirmation.

[0018] Further, the method of delivering goods using a mobile phone is characterized in that the method includes a step of performing an online account transfer of the price of the goods using the mobile phone.

[0019]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described below with reference to the drawings.

FIG. 1 is a diagram showing a system configuration of a commodity delivery system using a mobile phone according to the present invention. Reference numeral 1 denotes consignee information (“name”, “commodity code to be sent”, “consignee confirmation data”). ”Etc.) database (DB
(1)) 2 is a database (DB (2)) for storing delivery data (“order data”, “consignee mobile phone number”, “shipping date and time”, “address”, etc.), and 3 is a computer of the delivery company , A shipping company network (NW (1)),
4 is a consignee processing computer (CP (1)) that accesses the consignee's mobile phone and collects and manages the delivery information such as “delivery place” and “date and time” desired by the consignee. PDA1 of the truck visiting the convenience store computer or the receiver's home
A delivery product information processing computer (CP (2)) for notifying delivery information to 3; a product warehouse (WH) 6 for storing products to be delivered; and a warehouse WH 7 for storing delivery products. Warehouse processing computer (CP (3)) for processing the product, 8 is the computer CP of the delivery company
A public telephone line network (NW) connecting (1) the receiver's mobile phone PH and a financial institution server (SV).
(2)), 9 is an individual merchandise information network (NW (3)) for notifying information on individual merchandise to be delivered to a convenience store or truck, 10 is a convenience store (CV) for delivering merchandise, and 11 is a consignee. A personal computer or the like installed in a convenience store for picking up goods, receiving delivery data including consignee confirmation data from a delivery company, connecting the consignee's mobile phone, and receiving the package stored in the mobile phone. Mobile phone connection confirmation terminal (CP
(4)), 12 is a truck (TK) of the delivery company, 13 is a personal digital assistant or the like provided on the truck, receives delivery data including the consignee confirmation data from the delivery company, and carries the consignee's mobile phone. A mobile phone connection confirmation personal digital assistant (PDA) 14 for connecting a telephone and collating with the consignee confirmation data stored in the mobile phone, 14 is a financial institution in which the consignee makes an online account transfer using a mobile phone, 15 Are financial institution servers (SV), 101, 10
2, 103, 104, and 105 indicate mobile phones (PH).

In the figure, a convenience store (CV) is shown.
10, only one truck (TK) 12, one PDA 13, and one financial institution (SV) 14 are shown as representatives, but there are actually a plurality. Also, as a product delivery company,
In some cases, a merchandise distributor also serves as a delivery company.

FIGS. 2 to 4 are diagrams for explaining the operation of the commodity delivery system shown in FIG. 1. Hereinafter, the operation of the present example will be described.

[Operation Before Delivery of Commodity] The operation before delivery of the product will be described below with reference to FIG.

(1) In the commodity delivery company, when there is a commodity delivery instruction, by the processing of the consignee processing computer CP (1) 4, the database is transmitted from the database DB (1) 1 via the delivery company network NW (1) 3. The mobile phone number of the consignee is retrieved (step S1).

(2) Then, via the public telephone line network NW (2) 8, the receiver's mobile phone (PH)
101 is called, "delivered product name", "expected delivery date", "delivery location input display information (display for inputting the location where the consignee receives the product)", "consignee confirmation data", etc. It is sent to the receiver's mobile phone (PH) 101 (steps S2 and S3).

(3) The receiver's mobile phone 101
"Product name to be delivered", "Scheduled delivery date", and "Delivery location input display" are displayed (step S4).

(4) Upon receiving a reply from the consignee such as designation of a delivery place (step S5), the received information is again transmitted to the database DB by the consignee processing computer CP (1) 4 via the delivery company network NW (1) 3. (2)
2 stores data as delivery information.

(5) Delivery information is database DB (2)
When stored in the delivery product information processing computer CP
According to (2) 5, when the place designated by the consignee is, for example, the convenience store (CV) 10, the mobile phone installed in the convenience store (CV) 10 via the individual product information network NW (3) 9 When the data such as “item name, code, size, delivery date, and scheduled pickup date” of the delivery product and the receiver's mobile phone (PH) 105 are connected to the telephone connection confirmation terminal (CP (4)), the identity is confirmed. To send "consignee confirmation data" (step S11)
To S14).

(6) On the other hand, the delivery company network NW (1) 3 is sent to the product warehouse processing computer CP (3) 7 installed in the product warehouse (WH) 6 where the delivery products are located.
By sending a delivery notice via the server, an arrangement is made for delivery to the designated location of the consignee (step S15).

(7) When the goods are delivered to the consignee's home or the like, the individual goods information network NW (3) is sent to the mobile phone connection confirmation portable terminal (PDA) 13 provided in the delivery truck (TK) 12. 9, data such as "item name, code, size, delivery date, address" of the delivery product and "consignee confirmation data" for confirming the identity when the recipient's mobile phone (PH2) is connected. (Step S
16, S17).

(8) In the goods warehouse (WH) 6, the goods warehouse processing computer CP (3) 7 issues a delivery instruction for the goods to be delivered, a shipping instruction, and a notice of the pickup of the goods to the delivery truck (TK) 12 ( Step S21 to Step S
23).

[Operation at Delivery of Product (for Convenience Store)]

Hereinafter, an operation when a commodity is delivered at a convenience store will be described with reference to FIG.

(1) When receiving the goods at the convenience store (CV) 10, the consignee goes to the designated convenience store (CV) 10 (step S3).
1).

(2) The consignee is a mobile phone (PH) 105
Is connected to the mobile phone connection confirmation terminal CP (4) 11, and the consignee confirmation data stored in the mobile phone (PH) 105 is compared with the consignee confirmation data stored in the terminal CP (4) 11. While confirming the person, it is checked whether delivery of the product is possible (step S32, step S33).

(3) Thereafter, when the price of the product has been paid, the product is delivered, and a delivery completion notification of the product is notified to the delivery product information processing computer CP (2) 5 (steps S34 to S36).

(4) If the price of the product has not been paid, a request is made to the consignee to make an online account transfer by the mobile phone (PH) 105 (step S37).

(5) The consignee accesses the server (SV) 15 of the financial institution 14 using the mobile phone 105, inputs a password, and requests a transfer (step S3).
8). When sending the delivery information to the receiver's mobile phone in advance, the amount and the receiver's data are also sent and stored, and the receiver only needs to change the password to the mobile phone. Thus, the money transfer and the data of the transfer destination can be transmitted together to perform the account transfer. Alternatively, the delivery company and the financial institution tie up in advance, the data and the amount of the consignee are stored in the server (SV) 15 of the financial institution, and the consignee simply inputs the personal identification number to the mobile phone (PH) 105. Various methods can be used, such as performing an account transfer.

(6) When the transfer is confirmed (step S39), the product is delivered, and a delivery completion notification is sent to the delivery product information processing computer CP (2) 5 (step S36).

(7) If the transfer cannot be made, the delivery information processing computer CP (2) 5 is notified of the information that the delivery is not possible without delivering the product (step S4).
0).

[Operation at Delivery of Product (When Delivery to the Consignee's Home by Truck)]

Hereinafter, an operation of delivering a product at the consignee's home by truck will be described with reference to FIG.

(1) In the case of delivery to the consignee by truck (TK) 12, a portable cellular phone connection confirmation portable terminal (PDA) 13 is provided in the truck (TK) 12, and the portable telephone connection confirmation portable terminal is provided. (PDA) 13 transmits and displays the delivery address of the product and information on the product to be delivered (step S41).

(2) At the same time, a map near the delivery destination of the product and the mobile phone number of the consignee of the delivery destination are displayed (step S42).

(3) When the user arrives at the consignee (step S43), the portable telephone (PH) 104 of the consignee and the portable telephone connection confirmation portable terminal (PDA) 13 are connected (step S44). The stored consignee confirmation data is compared with the consignee confirmation data stored in the mobile phone connection confirmation portable terminal (PDA) 13 to confirm the consignee and check whether the delivery of the product is possible (step). S45).

(3) Thereafter, it is checked whether or not the price for the product has been paid (step S46). If the price has been paid, the product is delivered (step S47),
Computer C for delivery information processing computer
Notify P (2) 5 (step S48).

(4) If the price of the product has not been paid, a request is made to the consignee to use the mobile phone 104 to make an online account transfer (step S49).

(5) The consignee is a mobile phone (PH) 10
4, the server (SV) 15 of the financial institution 14 is accessed, a personal identification number is entered, and a request for an account transfer is made. When sending the delivery information to the receiver's mobile phone in advance, the amount and transferee's data are also sent and stored, and the receiver only needs to enter the PIN, The amount and the data of the transfer destination can also be transmitted together to perform the account transfer. Alternatively, the delivery company and the financial institution tie up in advance, and the financial institution server (SV) 1
The receiver 5 stores the data and amount of the consignee, and the consignee can use various methods such as performing an account transfer simply by inputting a personal identification number to the mobile phone (PH) 104.

(6) When the transfer is confirmed (step S51), the product is delivered (step S47), and a delivery completion notification is sent to the delivery product information processing computer CP (2) 5 (step S48).

(7) If the transfer cannot be made, the delivery information processing computer CP (2) 5 is notified of the information that the delivery is not possible without delivering the product (step S5).
2).

The operation of the embodiment of the present invention has been described above. However, the present invention is not limited to the above illustrated example, and various changes can be made without departing from the gist of the present invention. Of course.

The computer CP (1) of the delivery company
4, CP (2) 5, CP (3) 7, and convenience store computer CP (4) 11, the computer reads the program code recorded therein and executes the processing. Therefore, the program code for realizing the functions of the above-described embodiments may be recorded on a computer-readable recording medium, and the program code recorded on the recording medium may be read and executed by a computer to perform processing. .

The “computer-readable recording medium” here is a portable medium such as a floppy (registered trademark) disk, a magneto-optical disk, a ROM, a CD-ROM, or a hard disk built in a computer system. Refers to a storage device.

[0054]

As described above, according to the commodity delivery system using the portable telephone and the commodity delivery method using the portable telephone according to the present invention, the information processing device of the commodity delivery company sends the information to the receiver's portable telephone. , Data for identification, as well as the delivery location of the product and the delivery date, are transmitted and recorded.
Alternatively, by simply connecting the mobile phone to the information processing device installed in the delivery truck, all procedures for delivery of goods such as identity verification are completed, eliminating the need to deliver documents and slips when delivering goods, Products can be delivered quickly and easily. In addition, by reading the data of the mobile phone, it is possible to reliably and easily check the goods to be delivered, and to improve the efficiency of the delivery work at a store such as a convenience store or at a delivery company.

Further, according to the commodity delivery system using the portable telephone and the commodity delivery method using the portable telephone of the present invention, even when money is required to be delivered when the commodity is delivered,
Since the account transfer can be made online using a mobile phone, it is possible to make a payment without transferring money on the spot, thereby facilitating the delivery of the product.

[Brief description of the drawings]

FIG. 1 is a diagram showing a system configuration according to an embodiment of the present invention.

FIG. 2 is a first diagram illustrating an operation of the exemplary embodiment of the present invention.

FIG. 3 is a second diagram for explaining the operation of the embodiment of the present invention.

FIG. 4 is a third diagram for explaining the operation of the embodiment of the present invention.

[Explanation of symbols]

Reference Signs List 1 database (DB (1)) 2 database (DB (2)) 3 network (NW (1)) 4 consignee processing computer (CP (1)) 5 delivery commodity information processing computer (CP (2)) 6 commodity warehouse (WH) 7 Product warehouse processing computer (CP (3)) 8 Public telephone line network (NW (2)) 9 Individual product information network (NW (3)) 10 Convenience store (CV) 11 Mobile phone connection confirmation terminal (CP) (4)) 12 truck (TK) 13 mobile phone connection confirmation mobile terminal (PDA) 14 financial institution 15 financial institution server (SV) 101, 102, 103, 104, 105 mobile phone (PH)

Claims (6)

[Claims] 1. An information processing device of a commodity delivery company provides information to a consignee's mobile phone, such as a delivery location of a commodity, a scheduled delivery date, and other information necessary for receiving the commodity, and an identity confirmation upon delivery of the commodity. Means for transmitting the consignee confirmation information to be used for the delivery of the goods to be delivered to the information processing device installed in the product delivery store entrusted by the product delivery company and the information processing device provided in the delivery vehicle of the product delivery company. Information, information on the consignee, and means for transmitting consignee confirmation information necessary for identity verification of the consignee. The information processing device provided in the delivery vehicle has a means for connecting a receiver's mobile phone and exchanging data, and a means for calling and checking the receiver identification information recorded in the mobile phone. A product delivery system using a mobile phone. 2. The product delivery system using a mobile phone according to claim 1, further comprising means for performing an online account transfer of the price of the product using the mobile phone. 3. The information processing device of the commodity delivery company provides the information on the location of the commodity, the expected delivery date and other information necessary for receiving the commodity, and the identity confirmation at the time of delivery of the commodity to the receiver's mobile phone. Transmitting the consignee confirmation information to be used for the delivery of the goods to be delivered to the information processing device installed in the product delivery store entrusted by the product delivery company and the information processing device provided in the delivery vehicle of the product delivery company. Transmitting the information, the information of the consignee, and the consignee confirmation information necessary for the identity confirmation of the consignee, the information processing device and the information of the information delivery device installed in the product delivery store entrusted by the product delivery company. The information processing device provided in the delivery vehicle includes a step of connecting a mobile phone of a consignee and exchanging data, and a step of calling and verifying consignee confirmation information recorded in the mobile phone. Product delivery method using mobile phone. 4. The method of delivering goods using a mobile phone according to claim 3, further comprising the step of making an online account transfer of the price of the product using the mobile phone. 5. A recording medium on which a program used in an information processing device of a commodity delivery company is recorded, wherein a program is provided to a consignee's mobile phone to receive a delivery location of a product, an estimated delivery date, and other products. Necessary information, a code of a process of transmitting consignee confirmation information used for identity verification at the time of product delivery, an information processing device installed at a product delivery store entrusted by a product delivery company, and a delivery vehicle of the product delivery company In the information processing device deployed in the, information of goods to be delivered, information of the consignee, and a code of a process of transmitting consignee confirmation information required for identity verification of the consignee were recorded Computer readable recording medium. 6. A recording medium in which a program used in an information processing device installed in a product delivery store entrusted by a product delivery company and an information processing device arranged in a delivery vehicle of the product delivery company is recorded, A computer readable code for connecting a consignee's mobile phone and exchanging data, and a code for calling and collating the consignee confirmation information recorded in the mobile phone. recoding media.