JP2002057795A - Voice file function additional service method for phone terminal, service system and server - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a voice file function additional service method for a phone terminal that can add diversified voice file functions including a remote file operation even to a telephone set whose voice file function is not sufficient and to provide a service system and a server. SOLUTION: The voice file function additional service system is provided with a CTI(company telephony integration) system 20 where a phone terminal 10 connects with a phone line network 41 and a mobile packet communication network 42 and can record a voice for a speech as a voice file through the connection to the phone line network and with a Web system 30 that is connected to a data communication network to control a voice file in response to the operation from the mobile phone 10.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method, service system and server for adding a voice file function to a telephone terminal, and more particularly to a service system for adding various voice file functions to a telephone via a network.

[0002]

2. Description of the Related Art In recent years, so-called mobile phones have been widely spread.
In such a mobile phone and the like, in addition to the downsizing of the phone itself to be used, improvement of additional functions and diversification are remarkable. In particular, recent mobile phones are capable of not only normal voice communication but also communication through the so-called Internet and the use of various network services. Various functions have been extended to keys and the like.

[0003] By the way, as a mobile phone, a so-called mobile phone, PHS
(Personal handy phone).
Each uses a small telephone that can fit in one hand. Although different from such a mobile phone and the like, a so-called car phone provided in a car also has a similar communication system, and these can be classified as a mobile phone. Since mobile phones are premised on movement, they basically use wireless communication lines.

[0004] Ordinary residential telephones and office telephones are classified as fixed telephones with respect to the above-mentioned mobile telephones. This fixed telephone is fixedly installed using fixed indoor wiring (up to a so-called modular jack on the indoor wall) to connect to a public telephone line. It should be noted that even a parent-child telephone having a wireless child device, one connected to the modular jack is classified as a fixed telephone. Public telephones installed in the city can also be classified as landline telephones.

[0005] In recent years, telephone functions have sometimes been added to computer systems. For example, by adding an extension board to a personal computer fixedly installed on a desk or the like and connecting a microphone and a speaker, the personal computer can be used as a telephone terminal. In addition, various small-sized portable computer systems called notebook, book, or mobile have been developed, and a telephone terminal function is appropriately added to these. Further, portable information terminals called PDAs or the like, in which a key input device is omitted, have been developed in order to further reduce the size, and among them, products combined with a telephone have been developed.

On the other hand, in the above-described computer systems with various telephones or telephone terminal functions, various voice functions are added. In general,
An answering machine function is known. In the past, in fixed telephones, it was realized by setting automatic reception and message recording functions in the telephone body. 2. Description of the Related Art In recent years, cellular phones and the like have been provided with functions of proxy reception and message recording in a server of a telephone network.

As an analogy to the answering machine function, a voice message function is used. This allows an arbitrary person who has been taught an encryption key or the like to listen to the recorded message, not the owner of the message recording function.
In mobile phones and the like, a call recording function for recording a conversation during a call and a voice memo function for recording own voice separately from the call are standard. These functions are realized by adding a voice recording function to the telephone body.

[0008]

However, there are the following problems in utilizing the additional functions described above. First, each function may not be available depending on the device body of the telephone. For example, if the telephone body for a landline telephone does not have an answering machine function, and the telephone network of the landline telephone you are using does not support the answering machine function, if you want to use the answering machine function, add a new answering machine function. It is necessary to buy a new phone body with

Further, the conventional voice function has been limited to recording and reproduction thereof. For example, the answering machine function and the voice message function perform message transmission by listening to a person different from the person who recorded the message. In addition, the call recording function and the voice memo function are for recording a voice description such as the content of a call with another person or a thought of oneself that the user thinks necessary, and listening to it later.

That is, in the conventional voice function, it is not possible to handle a recorded message as a voice file, specifically, to perform an operation such as moving or copying a recorded message to another location or saving it. could not.

On the other hand, in the above-described computer system having a telephone terminal function, a message recorded in a storage area of the computer system can be operated as an audio file. However, the target of the file operation is basically limited to one's own computer system, and cannot be operated when going out.

An object of the present invention is to provide an audio file function adding service method for a telephone terminal, a service system, and a server which can add various audio file functions including remote file operation even in a telephone having an insufficient audio file function. is there.

[0013]

DISCLOSURE OF THE INVENTION The present invention has been made by focusing on the fact that it is possible to provide a useful service by remotely controlling a file of voice such as a telephone call. For this purpose, the present invention employs the following configuration.

[0014] The method of the present invention is a method for adding a voice file function to a telephone terminal, which records voice input / output to / from a telephone terminal via a telephone line network in a voice file, and also via a data communication network. A file operation including any of reproduction, deletion, movement, and copying of the audio file is performed. According to the present invention, since the voice input / output to / from the telephone terminal can be recorded as a voice file on a server of a telephone line network, it is possible to reuse and reproduce the voice regardless of the telephone terminal being used. Etc.). In addition, audio files can be file-operated via a data communication network, and in addition to reproduction and deletion, moving or copying in file units, which is difficult with ordinary telephones, etc. (remote operation of audio files) Becomes possible.

A system according to the present invention includes a telephone terminal operable by a user and connectable to a telephone network, a data communication terminal operable by a user and connectable to a data communication network, and a telephone terminal connected to the telephone network. Voice file means capable of recording voice input / output to / from the telephone terminal as a voice file, and a voice file recorded in the voice file means connected to the data communication network in response to an operation from the data communication terminal. Operable file operation means. With such a configuration, it is possible to realize remote recording of a call and the like and remote control of an audio file as described in the method section.

In the system of the present invention, it is preferable that a file operation screen is displayed on the data communication terminal, and the operation of the voice file by the user is visually performed. In this way, remote control of the audio file can be easily and reliably performed by anyone, and the quality of the service can be improved.

In the system of the present invention, the voice file means records a voice call between the telephone terminal and another person and generates the voice file, and a voice recording function for recording voice input to the telephone terminal. At least one of a voice memo function for generating the voice file and a voice reproduction function for reproducing the voice file so that the voice file can be heard from the telephone terminal. In this way, even if the phone terminal itself does not have each function,
Each function can be obtained through the telephone network. In addition, an answering machine function and a voice message function may be included.

[0018] In the system of the present invention, the file operation means has a user authentication function of performing user authentication for the data communication terminal performing the file operation, and operates from the user-authenticated data communication terminal. It is desirable to have a function of transferring the file to the audio file means. As the user authentication, an existing network security technique may be appropriately used, and for example, a method using a set of a password corresponding to an identification code may be used. In this way, the user can be identified at the stage of the file operation means, and unauthorized use of the audio file by anyone other than the user can be avoided.

In the system of the present invention, it is preferable that the file operation means has an attached mail transmitting means for acquiring an arbitrary sound file from the sound file means, attaching the sound file to an electronic mail, and transmitting the file. As the electronic mail, a general format mail such as SMTP (Simple Mail Transfer Protocol) and POP3 (Post Office Protocol version 3) used on the Internet may be used as needed. In the past, such mail attachments could only be used with specific devices such as computer systems. However, with the configuration of the present invention, it is possible to use a data communication terminal that can easily send and receive mails and use the data communication terminal to go out. The operation can be performed from.

In the system of the present invention, it is preferable that the telephone terminal is a portable telephone having a built-in data communication function, and the data communication terminal is also used as a portable telephone having the built-in data communication function. . As the telephone terminal of the system of the present invention, either a mobile telephone or a fixed telephone can be used. That is, even in a fixed telephone, if the telephone body does not have a call recording function or a voice memo function, each function can be easily obtained by using the present system without changing the telephone body. As a data communication terminal of the system of the present invention, a computer system such as a personal computer can be used as appropriate, and an e-mail transmission / reception function that has become remarkably popular in recent years among mobile phones (including mobile phones, PHSs and car phones). And those with built-in data communication functions such as Internet and World Wide Web browsing functions. In particular, a portable telephone having a built-in data communication function can perform all of the above-described remote recording of a call and the like and remote control of an audio file by a single device.

The server according to the present invention is a telephone terminal voice file function connectable to a user-operable telephone terminal via a telephone network and connectable to a user-operable data communication terminal via a data communication network. An additional server connected to the telephone line network and capable of recording voice from the telephone terminal as an audio file, and an audio file unit connected to the data communication network in response to an operation from the data communication terminal. File operation means for operating an audio file recorded in the audio file means. By such a server, the above-described system is configured as needed by connecting the above-mentioned telephone terminal and data communication terminal, and remote recording of a call and the like and remote control of an audio file described above in the method section can be realized. .

The audio file means and file operation means may be configured using an existing audio data processing system or information processing system. Further, the information systems for realizing the voice file means and the file operation means may be at the same position or at remote places from each other as long as they are connected to a telephone line network or a data communication network, respectively. If it is located at a remote place, it may be connected by a data communication network or a computer communication network as appropriate, so that cooperation can be established.

[0023]

DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of the present invention will be described below with reference to the drawings. Referring to FIG. 1, a telephone terminal voice file function adding service system 1 of the present embodiment includes a mobile phone 10 having a data communication function which also serves as a telephone terminal and a data communication terminal, and a CTI (Copier) as a voice file means.
mputer Telephony Integration) system 20 and a Web system 30 as a file operation means.

The mobile phone 10 is connected to a telephone network 41,
The function of talking with the other party 19 can be used.
Further, the mobile phone 10 has a data communication function, and is also connected to a mobile packet communication network 42 as a data communication network.
E-mail and web browsing functions are available. In this data communication function, an extended connection can be made from the portable packet communication network 42 to the so-called Internet.

The telephone line network 41 and the mobile phone 10 are
An I system 20 is connected. Cellular packet communication network 42
In addition to the mobile phone 10, Web as a file operation means
b System 30 is connected. The CTI system 20 and the Web system 30 are connected via a computer communication network 43 and can communicate with each other. These CTIs
The voice file function addition server 2 for telephone terminals is formed by combining the system 20 and the Web system 30.

The CTI system 20 is a CTI gateway.
21, a reservation database 22, a voice management database 23, and a communication system 24. CTI Gateway 21
This is for interconnecting the telephone line network 41 and the CTI system 20. In particular, it performs a process of converting a voice signal format in the telephone line network 41 and a computer communication data format in the CTI system 20. The communication system 24 has a CT
It controls the operation of the I-system 20 and accepts an operation from the mobile phone 10 sent via the Web system 30 or outputs a call request to the telephone network 41 via the CTI gateway 21 to output a call request. In this case, a process for opening a call or the like to the other party 19 from the telephone is performed.

The reservation database 22 reserves a call or the like to be recorded as an audio file prior to the call. For this purpose, call reservation data is registered in the reservation database 22 in advance. The call reservation data includes the source telephone number of the mobile phone 10 and the like required for the call, the destination telephone number of the destination 19 and the like, as well as memo information.
A title to be given to the audio file, a keyword for search, and the like can be appropriately supplemented. The call reservation data is input from the mobile phone 10 as described later,
b The data is transferred from the system 30 to the communication system 24 and is finally set in the reservation database 22. Further, the call reservation data is deleted by the communication system 24 after the call corresponding to the content.

When the call reservation data is set in the reservation database 22 and a call instruction is issued from the mobile phone 10, the Web system 30 instructs the communication system 24 to execute a call. In response, the communication system 24 refers to the call reservation data and issues a call request to the call destination 19 or the like.
The TI gateway 21 sends the call to the telephone line network 41, whereby a call is opened from the mobile phone 10 to the called party 19 or the like. When the call destination item of the call reservation data is omitted, it functions as a voice memo. That is, a call is established from the mobile phone 10 to the CTI system 20 itself as a communication partner.

The voice management database 23 obtains a call voice from the telephone network 41 via the CTI gateway 21 during a call or the like established based on the call reservation data, and records the voice as a voice file. The sound file is basically a sound digital file, and various existing methods such as a WAVE file method and an MP3 method can be used.

The voice file generated by the voice management database 23 is attached with a management code for identifying a call or the like to be recorded. This management code is
, Together with the call reservation data of the targeted call,
It is sent to the eb system 30 and recorded. In addition, mobile phone
By designating a reproduction operation and an arbitrary management code from 10, a corresponding audio file in the audio management database 23 is selected by the communication system 24, and a call to the mobile phone 10 is made. As a result, the audio file can be reproduced.

The Web system 30 is a user authentication system
31, a user management database 32, and an attached mail transmission system 33. User authentication system 31, mobile phone
When there is a login request from 10 via the data communication network 42, a user identification code and a password are accepted, and these are confirmed to perform user authentication. If the user authentication is successful, the operation or the like from the mobile phone 10 that made the login request is performed by We.
b. Transfer to other functions of the system 30 or the CTI system 20. On the other hand, if the user authentication is not established, the connection from the mobile phone 10 is cut off.

The user management database 32 records various data for each user. For example, user authentication information such as an identification code and a password used in the user authentication system 31, a call record of a call made in the CTI system 20, a telephone number address book and an e-mail address book dedicated to the user are set. . Call records include items in the call reservation data, the date and time the call started,
The end date and time, the management code of the voice file in which the call was recorded, and the like are set.

The attached mail transmission system 33 is a portable telephone 10
By designating an e-mail attachment function and an arbitrary management code, a corresponding audio file in the audio management database 23 is selected and attached to an outgoing mail. A sent message from the mobile phone 10 can be input to the outgoing mail. As a result, it is possible to send an e-mail with an audio file attached.

In this embodiment, each function is used by the following operation. First, user registration is performed before using the telephone terminal voice file function addition service of the present embodiment.

In FIG. 2, a user who performs user registration accesses the Web system 30 using his / her mobile phone 10. The Web system 30 causes the mobile phone 10 to display a main menu 101. Here, when a new user registration is selected, a user registration screen 102 is displayed on the mobile phone 10. The user inputs a telephone number (normally, the number of the mobile phone 10) to be registered as a user according to the instructions on the user registration screen 102. When the transmission button is clicked in this state, the telephone number data is transmitted from the mobile phone 10 to the Web system 30.
Sent to

The Web system 30 refers to the user management database 32, uses the designated telephone number data as an identification code for user authentication, sets a registration ID as a unique password, and manages these as new user data. While registering in the database 32, a registration completion screen 103 is displayed on the mobile phone 10.

The user identification code is not limited to the telephone number of the mobile phone 10 or the like, but may be a name or the like. Also,
The password may be set or changed freely by the user. Instead of suddenly assigning a registration ID, a confirmation call may be sent from the CTI system 20 in a state where the telephone number has been temporarily registered, and the formal registration may be performed only when the confirmation is successful. In this case, registration can be performed only with the user's own mobile phone 10, but security against fraud can be improved. After the user registration, services such as call recording, voice memo, voice file playback, voice mail attachment mail transmission, etc. are used in the following procedures.

Referring to FIG. 3, a user who uses the call recording service uses his / her mobile phone 10 to set up a Web system.
Access 30. The Web system 30 refers to the user management database 32 and displays a login screen 104 if the telephone number of the mobile phone 10 has already been registered as a user. If there is no user registration, such as using another person's telephone, the main menu 101 is first displayed (see FIG. 2), and the user can switch to the same screen by selecting login. On the login screen 104, when the user inputs his / her registration ID and clicks the login button, the service menu screen 10
5 is displayed. On this service menu screen 105, select call recording and click the OK button,
10, a call recording service screen 110 is displayed.

On the call recording service screen 110, the user inputs the other party's telephone number in the other party's telephone number field 1101, and inputs memo information in the memo information field 1102 as appropriate.
When inputting the other party's telephone number, clicking a “select from address book” button 1103 displays a previously registered other party's telephone number list, which may be selected from here. Since such a list selection is an existing technique, a detailed description thereof will be omitted. When you can fill in each of these fields, click the ok button to confirm
Migrate to 111

After confirming the other party's telephone number and memo information on the confirmation screen 111, the user clicks the call start button. When the call start button is clicked, the information confirmed on the confirmation screen 111 is transmitted from the Web system 30 to the CTI system.
Then, the communication system 24 registers the same information (the destination telephone number and the memo information) and the telephone number of the user who is the caller in the reservation database 22 as call reservation data.

A Phone-to tag, which is one of the mobile phone functions, is embedded in the call start button on the confirmation screen 111, and when the button is clicked, the mobile phone 10
Automatically call system 20. In other words, the Web system 30
In addition to the data communication from, a telephone call is made via a voice line. In response to the call, in the CTI system 20, the communication system 24 obtains the telephone number of the mobile phone 10 of the caller via the CTI gateway 21, refers to the reservation database 22, and transmits the same call as the telephone number of the mobile phone 10. The call reservation data including the original telephone number (previously transferred from the Web system 30) is searched. If there is corresponding call reservation data and a call destination telephone number is set, the call reservation data is determined to be a call recording service reservation.

When the call reservation data is determined to be a call recording service reservation, the communication system 24 sets the CTI gateway.
A call is made to the other party's telephone number via 21 and a call from the mobile phone 10 received earlier is connected to a call to the other party's telephone number, whereby the mobile phone 10 and the other party's telephone number (the 19) is opened. In parallel with the opening of the call, the communication system 24 causes the voice management database 23 to start a recording operation, and the contents of the call between the mobile phone 10 passing through the CTI gateway 21 and the called party 19 etc. are stored in a voice file.
Recorded as 231. Note that a content confirmation button may be set on the confirmation screen 111, and a call start button may be displayed after the content confirmation.

When the communication between the mobile phone 10 and the other party 19 is completed, the communication system 24 deletes the corresponding call reservation data from the reservation database 22, stops the recording operation of the voice management database 23, and stops the voice file 231. Is closed, and a management code (file management number) is added to the audio file 231 and saved. Furthermore, a call system
24 transfers to the Web system 30 a log relating to the call (service reception date and time, call start time, call end time, recording time), a copy of the memo information, and the management code of the voice file 231 to the Web system 30. It is stored in the user management database 32 as a call record.

In FIG. 4, a user who uses the voice memo service uses his / her mobile phone 10 to make a Web system.
Access 30. The login screen 104 and the service menu screen 105 are the same as those of the above-described call recording service, and thus the description thereof will not be repeated. Service menu screen
In 105, when the user selects a voice memo and clicks the OK button, a voice memo service screen 120 is displayed on the mobile phone 10.

On the call recording service screen 120, the user enters memo information such as the title of a voice memo in a memo information column 1201.
To enter. When the entry in this field is completed, the user clicks the ok button. The user moves to the confirmation screen 121. After confirming the memo information on the confirmation screen 121, the user clicks the voice memo start button. When you click the voice memo start button,
The information confirmed on the confirmation screen 121 is sent from the Web system 30 to the CTI system 20, and the communication system 24 reserves the same information (only memo information unlike the call recording service) and the telephone number of the caller user. The data is registered in the reservation database 22 as data.

The voice memo start button on the confirmation screen 121 includes
A Phone-to tag, one of the mobile phone functions, is embedded, and when this button is clicked, the mobile phone 10
Automatically send to I-system 20. In other words, Web system
Aside from the data communication from 30, a voice call is made. In response to the call, in the CTI system 20, the communication system 24 obtains the telephone number of the mobile phone 10 of the caller via the CTI gateway 21, refers to the reservation database 22, and transmits the same call as the telephone number of the mobile phone 10. The call reservation data including the original telephone number (previously transferred from the Web system 30) is searched. If there is applicable call reservation data and the callee telephone number is not set,
This call reservation data is determined to be a reservation for the voice memo service.

If the call reservation data is determined to be a call recording service reservation, the communication system 24 causes the voice management database 23 to start a recording operation, and the voice from the mobile phone 10 transmitted to the CTI gateway 21 (when the user speaks). Recorded) as an audio file 231. Confirmation screen 1
A content confirmation button may be set in 21, and a voice memo start button may be displayed after the content confirmation.

When the user has finished speaking the contents that he / she wants to make a voice memo, the user terminates the call from the mobile phone 10 to the CTI system 20. When the connection from the mobile phone 10 is disconnected, the communication system 24
Deletes the corresponding call reservation data from the reservation database 22, stops the recording operation of the voice management database 23, closes the voice file 231 and closes the voice file 231.
With a management code (file management number). Further, the call system 24 transfers a call log (service reception date and time, call start time, call end time, recording time), a copy of memo information, and a management code of the voice file 231 to the Web system 30. Such information is stored in the user management database 32 as a call record.

In FIG. 5, a user using the audio file reproduction service uses his / her mobile phone 10 to access the Web
Access the system 30. The login screen 104 and the service menu screen 105 are the same as those of the above-described call recording service, and thus the description thereof will not be repeated. The service menu screen 105 of FIG. 5 is displayed in a state where the menu items are scrolled up by one. When file playback is selected from this menu and the OK button is clicked, a recorded file list screen 130 is displayed on the mobile phone 10.

On the recording file list screen 130, a list of the audio files 231 previously generated by the call recording service (see FIG. 3) or the voice memo service (see FIG. 4) is displayed. In the list display, memo information such as a title set for each audio file 231 and file information such as the creation date and time of each audio file 231 are displayed, and the user selects an audio file 231 to be reproduced from these displays. . When there are a large number of files, the display may be switched by scrolling or the like. It is desirable that the display format can be changed as appropriate, such as a mode in which various types of file information are displayed in a large number of items and a mode in which memo information of each file is displayed in detail.

When one of the audio files 231 is selected on the recording file list screen 130, the user clicks an ok button. As a result, the display shifts to the confirmation screen 131. After confirming the audio file to be reproduced on the confirmation screen 131, the user clicks the reproduction start button. When the reproduction start button is clicked, the designation information of the selected audio file 231 is sent from the Web system 30 to the CTI system 20,
The communication system 24 registers the information (management code) and the telephone number of the user who is the caller in the reservation database 22 as call reservation data.

The playback start button on the confirmation screen 131 has a Phone-to tag embedded therein, which is one of the mobile phone functions.
Automatically call system 20. In other words, the Web system 30
In addition to the data communication from, a telephone call is made via a voice line. In response to the call, in the CTI system 20, the communication system 24 obtains the telephone number of the mobile phone 10 of the caller via the CTI gateway 21, refers to the reservation database 22, and transmits the same call as the telephone number of the mobile phone 10. The call reservation data including the original telephone number (previously transferred from the Web system 30) is searched. If there is the corresponding call reservation data and the management code of the audio file 231 is set, the call reservation data is determined to be a reservation for the audio file reproduction service. A dedicated flag indicating the service classification of the call reservation data may be provided.

When it is determined that the call reservation data is a reservation for the voice file reproduction service, the communication system 24 stores the voice code 231 of the corresponding management code in the voice management database 23.
Is selected, and the mobile phone 10 connected to the CTI gateway 21 reproduces the voice recorded in the selected voice file 231. In addition, a content confirmation button is set on the confirmation screen 131, and other information about the selected voice file 231 is displayed here, for example, detailed information such as the call destination and the call date and time. It may be displayed.

When the user has finished listening to the voice file, the user disconnects the call from the mobile phone 10 to the CTI system 20. When the reproduction of the audio file 231 is completed, the communication system 24 may disconnect the call. When the connection from the mobile phone 10 is disconnected, the communication system 24 deletes the corresponding call reservation data from the reservation database 22. In the Web system 30, information on the reproduction service may be stored in the user management database 32 as a call record.

In FIG. 6, a user using the voice mail attached mail transmission service accesses the Web system 30 using his / her mobile phone 10. Login screen 10
4 and the service menu screen 105 are the same as those of the above-described call recording service, and thus the description thereof will not be repeated. FIG.
Is displayed in a state where the menu items are scrolled up by two. When file playback is selected from this menu and the OK button is clicked, a recorded file list screen 140 is displayed on the mobile phone 10.

The recorded file list screen 140 has a mail text entry field for inputting a mail text in addition to the voice file list display similar to the above-described audio file playback service.
1401 and a destination mail address field 1402 for setting a destination mail address. In setting the destination mail address, a button or the like for referring to the address book may be provided, and by clicking this button, a destination mail address list registered in advance may be displayed, and the destination mail address list may be selected therefrom. Such an address book is similar to the above-described selection of the other party's telephone number in the call recording service.

After selecting one of the audio files 231 on the recording file list screen 130 and inputting it into the mail text input field 1401 and the destination mail address field 1402, the user clicks the ok button. As a result, the display shifts to the confirmation screen 141. After confirming the audio file to be reproduced, the mail text, and the destination mail address on the confirmation screen 141, the user clicks the mail transmission button.

When the mail transmission button is clicked, the specified information of the selected voice file 231, the mail text and the information of the destination mail address are transmitted to the Web system 30. In the Web system 30, an attached mail transmission system 33 is activated. Attachment mail transmission system 33
Creates the mail data including the mail text, acquires the corresponding voice file 231 from the voice management database 23 of the CTI system 20, attaches it to the mail data, and transmits the mail data to the destination mail address. .

The mail transmitted in this way is received by the destination computer system 18 or the like. The computer system 18 can open the mail and read the mail text, and if the computer system 18 has an audio function, the attached audio file can be reproduced as audio. Note that, as the source address of the mail, an address unique to the user may be set, or an address registered in the system may be used. These settings may be made by providing necessary input fields on the input screen of the mail text and the destination mail address.

The communication from the mobile phone 10 to the Web system 30 may be a mobile packet communication 42 similar to the other services described above, or may use the Internet 44 which can be extended from the mobile packet communication 42 and used. May be. It is preferable to use the Internet 44 for sending mail from the Web system 30.

According to this embodiment, the mobile phone
By using the call recording service and the voice memo service set on the external server 2 using 10, the recording data of each can be generated as a voice file. This audio file can be heard by the audio file reproduction service on the server 2, and can be transferred by the audio file attachment mail transmission service. Therefore, according to the present embodiment, even if the mobile phone does not have the call recording function or the voice memo function, each function can be added and used without changing the model.

Further, since the voice input / output to / from the mobile phone 10 can be recorded as a voice file, it is possible to reuse and reproduce (remote recording of a call or the like) even from a phone terminal other than the mobile phone 10. Become. In addition, audio files can be file-operated via a data communication network, and in addition to reproduction and deletion, moving or copying in file units, which is difficult with ordinary telephones, etc. (remote operation of audio files)
Becomes possible. For this reason, it is possible to realize a voice function that is wider and more advanced than in the past.

Since the user authentication is performed by the user authentication system 31, security in the network can be enhanced. Since various operations for menu display are performed on the display screen of the mobile phone 10, anyone can easily perform the operations. Since the mobile phone 10 which is used as both a voice terminal and a data communication terminal is used, a telephone call and a file operation can be executed by the same device.

It should be noted that the present invention is not limited to the above embodiment, and the following modifications are included in the present invention. That is, it is not essential to use the mobile phone 10 which is used both as a voice terminal and a data communication terminal, and it may be a car phone or the like having a data communication function. A mobile phone may be used. The voice terminal and the data communication terminal may be set separately.For example, a mobile phone without a data communication function may be used as a voice terminal, a portable personal computer may be used as a data communication terminal, a fixed phone may be used as a voice terminal, and a desktop. Type personal computer may be used as the data communication terminal.

In the above embodiment, the CTI server 20 and the Web server 30 are not limited to those connected to a network at a remote location, but may be on the same floor, or may be formed in one device. Good. Further, each of the CTI server 20 and the Web server 30 is not completely independent, and may share some functions or share some hardware. What is necessary is just to be comprised so that a function can be performed.

In the above embodiment, the call recording service includes:
Although the system provides the voice memo service, the voice file reproduction service, and the voice file attachment mail transmission service, any of these may be omitted. On the other hand, other services such as answering machine service and voice message service,
A function may be added.

Although user authentication is not essential, it is desirable to use it for security. As described above, the means for user authentication may be appropriately realized using existing technology or the like. It is desirable that the operation screen and the like be appropriately set using the existing man-machine interface technology so as to be suitable for the operation. In addition, in the above-described embodiment, each function may be realized using existing computer technology or communication network technology.

[0068]

As described above, according to the present invention, an audio file function addition service method and service for a telephone terminal that can add various audio file functions including remote file operation even in a telephone having an insufficient audio file function. Systems and servers can be provided.

[Brief description of the drawings]

FIG. 1 is a block diagram showing an embodiment of the present invention.

FIG. 2 is a block diagram showing user authentication of the embodiment.

FIG. 3 is a block diagram showing a call recording service of the embodiment.

FIG. 4 is a block diagram showing a voice memo service of the embodiment.

FIG. 5 is a block diagram showing an audio file reproduction service of the embodiment.

FIG. 6 is a block diagram showing the voice mail attachment mail transmission service of the embodiment.

[Explanation of symbols]

 1 Voice file function addition service system for telephone terminals 2 Voice file function addition server for telephone terminals 10 Mobile phone as telephone terminal and data communication terminal 20 CTI system as voice file means 21 CTI gateway 22 Reservation database 23 Voice management database 24 Communication System 30 Web system as file operation means 31 User authentication system 32 User management database 33 Attached mail transmission system 41 Telephone network 42 Mobile packet communication network as data communication network 43 Computer communication network 44 Internet as data communication network

Claims (8)

[Claims] 1. A file which records voice input / output to / from a telephone terminal via a telephone line network in a voice file, and which includes any one of reproduction, deletion, movement and copying of the voice file via a data communication network. A method of providing a voice file function for a telephone terminal, the method comprising performing an operation. 2. A telephone terminal operable by a user and connectable to a telephone network, a data communication terminal operable by a user and connectable to a data communication network, and a telephone terminal connected to the telephone network and connected to the telephone terminal. Voice file means capable of recording input / output voice as a voice file, and a file connected to the data communication network and capable of operating the voice file recorded in the voice file means in response to an operation from the data communication terminal An audio file function addition service system for a telephone terminal, comprising: an operation unit. 3. The telephone file audio file function adding service system according to claim 2, wherein a file operation screen is displayed on the data communication terminal, and the operation of the audio file by the user is visually performed. A service system for adding a voice file function for telephone terminals. 4. A telephone terminal voice file function adding service system according to claim 2, wherein said voice file means records a telephone call between said telephone terminal and another person and generates said voice file. At least one of a recording function, a voice memo function for recording the voice input to the telephone terminal to generate the voice file, and a voice reproducing function for reproducing the voice file to be heard from the telephone terminal. An audio file function addition service system for telephone terminals, comprising: 5. The voice file function adding service system for a telephone terminal according to claim 2, wherein said file operation means authenticates a user of said data communication terminal performing said file operation. And a function of transferring an operation from the data communication terminal, for which the user has been authenticated, to the audio file means. 6. The audio file function addition service system for a telephone terminal according to claim 2, wherein the file operation unit acquires an arbitrary audio file from the audio file unit, and A voice file function adding service system for telephone terminals, comprising an attached mail transmitting means for transmitting a voice file attached to an electronic mail. 7. The voice file function adding service system for a telephone terminal according to claim 2, wherein the telephone terminal is a portable telephone having a built-in data communication function. An audio file function addition service system for a telephone terminal, wherein the terminal is also used as a portable telephone having the data communication function. 8. A telephone terminal voice file function addition server connectable to a user-operable telephone terminal via a telephone network and connectable to a user-operable data communication terminal via a data communication network. A voice file means connected to the telephone line network and capable of recording voice from the telephone terminal as a voice file; and a voice file means connected to the data communication network and operated in response to an operation from the data communication terminal. File operation means for operating an audio file recorded in a telephone terminal.