JP2001119471A - Automatic telephone answering set - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an automatic telephone answering set where a caller itself can dial a transfer destination by the intention of the caller, can send a message by an electronic mail and can freely set how to receive the message by a called party. SOLUTION: The caller users a capability notice means 11 to add transfer address display capability information denoting provision of a transfer destination address display means 15 to a call control information element of a dial request, transmits the resulting request to the called party. The called party detects a transfer destination to a destination number from its transfer destination address registration/storage means on the basis of a detection result of the transfer address display capability information and notice setting contents of the transfer destination address and transmits the transfer destination address to the caller. The caller displays the transfer destination address on the transfer destination address display means 15, supplies the transfer destination address to a phone control section 4, reaches a preset dialing state to the transfer destination address, adds the transfer destination address to the call control information element of the dial request by a dialing.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an answering machine capable of controlling calls to and from an ISDN line, and more particularly to an answering machine which is capable of automatically answering an incoming call when the answering machine is set and recording and managing the voice of the other party. The present invention relates to an answering machine having a transfer function.

[0002]

2. Description of the Related Art As a network service for transferring an incoming call to a preset telephone number when receiving an incoming call such as when the user is out of office,
Voice warp and call forwarding are provided by NTT.

In an answering machine, an answering machine message is recorded, and when the call is ended, the answering machine automatically sends a call to a preset telephone number. In many cases, the function of playing back is provided as an absence transfer function.

[0004]

In the above-described conventional voice warp and call forwarding, regardless of the intention of the calling party,
The caller wants the caller not to transfer or go out depending on the transfer destination number because the call is transferred without permission and the caller does not know where the call is being transferred. Therefore, there is a problem that even if there is a request that the transfer is unnecessary, the request cannot be satisfied.

[0005] Also, on the receiving side, in order to use the service, it is necessary to pay a service usage fee every month irrespective of the frequency of use, and it is necessary to bear a part of the call charge in the case of transfer. As a result, there is a problem that it becomes an economic burden.

[0006] On the other hand, the answering machine transfer function provided as a function of the answering machine does not require a service usage fee, but is transferred uniformly regardless of the importance of the recorded matter. At the transfer destination, there is a problem that it is very troublesome, for example, it is necessary to respond to an incoming call every time a message is received.

[0007] The present invention has been made in view of the above,
The purpose is to allow the calling party to make a call to the transfer destination according to the intention of the calling party, to select an e-mail address as the transfer destination address, to enable the use of e-mail messages, An object of the present invention is to provide an answering machine in which a receiving method can be freely set.

[0008]

To achieve the above object, according to the present invention, there is provided an answering machine capable of controlling call origination / incoming to / from an ISDN line. Transfer destination address storing means for storing a transfer destination address to be transferred, and a transfer destination address for reading the transfer destination address from the transfer destination address storage means and transmitting the transfer destination address via the ISDN line to notify the source of the transfer destination address. The gist of the present invention is to include a transmission control unit having a notification unit and an incoming call control unit having a transfer destination address display unit for displaying a transfer destination address transmitted via an ISDN line.

According to the first aspect of the present invention, the receiving side reads the transfer destination address from the transfer destination address storage means, notifies the transfer destination address to the caller, and transmits the call through the ISDN line. In order to display the received transfer destination address, the caller can see whether the transfer destination address is displayed and select whether or not to transfer by himself.

The present invention described in claim 2 is the same as the claim 1.
In the invention described in the foregoing, the transmission control unit uses a call control information element to notify a partner telephone that the answering machine has the transfer destination address display unit, and a call control when a line is released. Transfer destination address detection means for detecting a transfer destination address from an information element, wherein the incoming call control unit refers to the received call control information element and detects the presence or absence of a notification from the capability notification means of the caller telephone Capability detecting means, address notification determining means for setting whether or not to notify a source address of a transfer destination address when an incoming call is set for answering machine; detecting result of the capability detecting means and setting of the address notification determining means An answering / transfer destination address notification determining means for selecting whether to answer the incoming call or to notify the caller of the transfer destination address and release the line according to the contents. And it is required to.

According to the second aspect of the present invention, the calling side notifies the other party of the telephone having the transfer destination address display means, and detects the transfer destination address from the call control information element when the line is released. The called side refers to the received call control information element to detect whether or not there is a notification from the capability notifying means of the source telephone, and sets whether or not to notify the source of the transfer destination address, and detects the capability. Depending on the result and address notification settings, you can select whether to answer the incoming call or to notify the caller of the transfer destination address and release the line. Can be freely selected.

Further, the present invention according to claim 3 provides the invention according to claim 1.
Or in the invention according to 2, wherein the transfer destination address is
It should be an e-mail address.

According to the third aspect of the present invention, since the transfer destination address is an electronic mail address, messages can be transmitted and received by electronic mail.

The present invention according to claim 4 provides the invention according to claims 1 to 3
In the invention according to any one of the above, the gist of the invention is to have an e-mail processing means for receiving, transmitting, creating, storing, and managing the e-mail.

According to the fourth aspect of the present invention, in order to receive, transmit, create, accumulate, and manage electronic mail, the receiving side responds to the incoming voice of the transmitting side by an electronic device other than the voice message. A message transfer destination can be prompted by means such as e-mail.

The present invention according to claim 5 provides the present invention according to claim 3.
In the invention according to the fourth aspect, the transfer destination address display means has means for converting the transfer destination address detected by the transfer destination address detection means into an e-mail text, and creating and managing it as an outgoing mail. I do.

According to the present invention, the transfer destination address detected by the transfer destination address detecting means is converted into an e-mail text, and is created and managed as a transmission mail.

Further, the present invention according to claim 6 provides the present invention according to claim 1.
6. The invention according to any one of claims 1 to 5, wherein the transfer destination address storage means stores information on whether or not to notify a transfer destination address and type information of the transfer destination address in accordance with the source number. The gist is to have.

According to the sixth aspect of the present invention, the transfer destination address storage means stores information on whether or not to notify the transfer destination address and type information of the transfer destination address in accordance with the source number. Therefore, it is possible to freely select whether or not to transfer in accordance with the source number or whether or not to transfer by e-mail or the like by setting the transfer destination to an e-mail address or the like.

[0020]

Embodiments of the present invention will be described below with reference to the drawings. First, the operation of the answering machine of the present invention will be described with reference to FIG.

In FIG. 1, A and B are answering machines of the present invention, and C is a general telephone without any particular limitation.
In FIG. 1, A is a calling side, B is a called side,
C is a transfer destination. Also, in FIG. 1, a broken line indicates a flow of transmission and reception of a call control operation, and a solid line indicates a flow of information on a communication channel.

FIG. 1A shows a case where a transfer destination address corresponding to the calling number of A is set in advance in B. In this case, when A makes a call to B (1), the call is disconnected from B without connecting the communication channel and the transfer destination address is notified (2). In A, by subsequently performing a call operation, it becomes possible to make a call to C without inputting the address of the transfer destination C (3).

FIG. 1B shows a case where the transfer destination address corresponding to the calling number of A is not set in advance in B, or a case where the notification of the transfer destination address is not set uniformly. In this case, when A makes a call to B (1), if B is set to answer, the call channel is connected in the same manner as a normal answering machine,
The answering message is sent to A, and the voice message of A is subsequently recorded (2). If B is not set to answer, B continues to ring until a response operation is performed at B or A abandons the call.

FIG. 1C shows a case where the transfer destination address corresponding to the calling number of A in B is set in advance as an e-mail address. In this case, when A makes a call to B (1), he is disconnected from B without connecting a communication channel, and is notified of an e-mail address as a transfer destination address (2). When A detects the e-mail address as the transfer destination address, A creates the e-mail text inputting the address as the destination address as the outgoing mail. Then, after a mail transmission operation is performed in A, the transmitted mail is transmitted to the Internet (3).

Next, an answering machine according to an embodiment of the present invention will be described. FIG. 2 is a block diagram showing a configuration of the answering machine of the present embodiment. As shown in FIG. 1, the answering machine according to the present embodiment includes an ISDN line interface unit 2 connected to an ISDN line, an outgoing / incoming call transfer control unit 3 for controlling an answering machine transfer function of the present invention, and a telephone control for controlling a telephone function. An answering machine unit 5 for storing and playing an answering message, which is an answering machine function, for storing, playing, and managing an answering message, and a display unit 6 for displaying various information.

The ISDN line interface unit 2
It is connected to an ISDN network via a DN line, and performs communication control such as transmission / reception of call control information and connection / release of a call path with the ISDN network in accordance with instructions from the transmission / reception transfer control unit 3 and the telephone control unit 4. Do it. The telephone control unit 4 controls the telephone function, transmits and receives call control information to and from the ISDN, and performs call processing according to the transmitted and received call control information. Further, the telephone control section 4 processes the state in which the transfer destination address is displayed by the transfer destination address display means 15 described later as a preset transmission state, and subsequently performs the address input operation by detecting the transmission operation by the caller. If not, it has a function of making a call by processing the address displayed on the transfer destination address display means 15 as a call address.

The transmission / reception control unit 3 comprises a transmission control unit 10 shown in FIG. 3 and a reception control unit 20 shown in FIG. As shown in FIG. 3, the transmission control unit 10 includes a capability notification unit 11, a transfer destination address detection unit 13, and a transfer destination address display unit 15. As shown in FIG. 4, the incoming call control unit 20 includes a capability detecting unit 21, an address notification determining unit 23, an answering machine / transfer destination address notification determining unit 25, a transfer destination address registration / storage unit 27, and a transfer destination address. It comprises a notifying means 29.

Next, the operation of the answering machine configured as described above will be described. First, in the answering machine on the calling side, when a call request is generated in the telephone control unit 4, a call control information element for call setting, which is the call request, is supplied from the telephone control unit 4 to the capability notifying means 11. The capability notifying unit 11 adds to the call control information element received from the telephone control unit 4 transfer address display capability information which is information indicating that the transfer destination address display unit 15 is provided, and adds the transfer address display capability information. The supplied call control information element is supplied to the ISDN line interface unit 2. ISD
The N line interface unit 2 converts the call control information
It transmits to the ISDN network via the SDN line. Upon receiving the call control information element from the ISDN line interface unit 2, the ISDN network connects to the receiving side based on the call control information element.

In the answering machine on the receiving side, when the ISDN line interface unit 2 receives a call control information element for call setting, which is a notification of an incoming call from the ISDN network, the received call control information element is used as a capability detecting means. 21.

The capability detecting means 21 identifies whether or not the received call control information element includes the transfer address display capability information. When the transfer address display capability information is detected,
In other words, if there is a capability, this call control information element is supplied to the address notification determining means 23, but if it cannot be detected, that is, if there is no capability, the call control information element is supplied to the telephone control unit 4. .

In the address notification determining means 23, it is set according to a predetermined procedure whether or not to notify the transmitting side of the transfer destination address. For example, when the answering machine is set, it is set whether or not to notify the caller of the transfer destination address by pressing the transfer button or the like, similarly to the setting by pressing the answering button by the user.

If the address notification determining means 23 is set to notify the caller of the transfer destination address, the address notification determining means 23 transmits the received call control information element It supplies the call control information element to the telephone control unit 4 when the setting is made so as not to notify the transfer destination address.

Answering machine response / transfer destination address notification determining means 2
5 detects a calling number information element which is a destination number of a caller from the received call control information elements, searches the transfer destination address registration / storage means 27 using the destination number, and corresponds to the destination number. The transfer destination address to be detected is detected.

The transfer destination address registration / storage means 27
Is configured to register and manage a transfer destination address corresponding to a destination number as a transmission source, and to search for a transfer destination address from the destination number.
Further, the transfer destination address registration / storage means 27 registers and manages the transfer destination address corresponding to the transmission source number, and determines whether or not to notify the transfer destination address, and stores the telephone number as the transfer destination address. Information such as whether or not to notify and whether or not to notify the e-mail address is also registered and managed in accordance with the source number.

Answering machine / transfer destination address notification determining means 2
5 searches the transfer destination address registration / storage means 27 based on the transmission source number and, when the transfer destination address corresponding to the transmission source number is detected, sends the transfer destination address to the transfer destination address notifying means 29. When the transfer destination address is not registered and cannot be detected, the received call control information element is supplied to the telephone control unit 4.

The transfer destination address notifying means 29 adds the transfer destination address received from the absence response / transfer destination address notification determining means 25 to the call control information element indicating that the line is disconnected.
It is transmitted to the calling side via the ISDN line interface unit 2.

When the answering machine on the calling side receives, via the ISDN line interface unit 2, the call control information element to which the transfer destination address is added, the call control information element is transferred to the transfer destination address detecting means 13 To supply. The transfer destination address detecting means 13 displays the transfer destination address when the information element which is the transfer destination address is detected from the call control information element.
And to the telephone control unit 4 the received call control information element indicating disconnection. The user sees the transfer destination address displayed on the transfer destination address display means 15 and can select whether or not to transfer by himself.

Further, the transfer destination address display means 15 supplies the transfer destination address to the telephone control section 4. Upon receiving the transfer destination address, the telephone control unit 4 enters a preset transmission state for the transfer destination address. Here, the caller looks at the transfer destination address displayed on the transfer destination address display means 15 and performs a call operation. When the telephone control unit 4 detects the call operation, the caller indicates the transfer destination address. Is added to the called number information element of the call control information element (call setting), which is a request, and transmitted to the ISDN network via the capability notifying means 11 and the ISDN line interface unit 2.

In the above embodiment, the transfer destination address is not particularly defined. However, in the present invention, an electronic mail address can be used as the transfer destination address, and the answering machine of the present embodiment receives the electronic mail,
It has an e-mail processing means for transmitting, creating, storing, and managing. The transfer destination address display means 15 converts the e-mail address detected by the transfer destination address detection means 13 into an e-mail text. It has a function of converting, creating and managing it as an outgoing mail. As a result, the receiving side can prompt the destination of the message transfer by means such as an electronic mail other than the voice message in response to the incoming voice of the calling side, so that the convenience can be improved.

[0040]

As described above, according to the present invention,
The receiving side reads the transfer destination address from the transfer destination address storage means, notifies the transfer destination address to the calling side, and the calling side displays the transfer destination address transmitted via the ISDN line. By looking at the transfer destination address to be transferred, it is possible to select whether or not to transfer by own intention.

According to the present invention, according to the capability detection result and the contents of the address notification setting, whether to answer the incoming call or to notify the source of the transfer destination address to release the line is selected. Processing such as a transfer method for an incoming call can be freely selected according to the caller number.

Further, according to the present invention, the transfer destination address is an e-mail address, and the e-mail is received, transmitted, created, stored, and managed. Thus, a message transfer destination can be prompted by means such as an electronic mail other than a voice message, and the convenience can be improved.

According to the present invention, the transfer destination address storage means stores information on whether or not to notify the transfer destination address;
And the type information of the forwarding address is stored according to the sender number, so you can select whether or not to forward according to the sender number, or set the forwarding destination to an email address, etc., and forward it by email, etc. It is possible to freely select whether or not to perform.

[Brief description of the drawings]

FIG. 1 is a diagram for explaining the operation of an answering machine according to the present invention.

FIG. 2 is a block diagram showing a configuration of an answering machine according to an embodiment of the present invention.

FIG. 3 is a block diagram showing a configuration of a transmission control unit of the answering machine shown in FIG. 2;

FIG. 4 is a block diagram showing a configuration of an incoming call control unit of the answering machine shown in FIG. 2;

[Explanation of symbols]

 REFERENCE SIGNS LIST 1 answering machine 2 ISDN line interface unit 3 outgoing / incoming call transfer control unit 4 telephone control unit 5 answering machine function unit 6 display unit 11 capability notification unit 13 transfer destination address detection unit 15 transfer destination address display unit 21 capability detection unit 23 address notification determination unit 25 answering machine / transfer destination address notification determining means 27 transfer destination address registration / storage means 29 transfer destination address notification means

Claims (6)

[Claims] 1. An answering machine capable of controlling call originating and terminating on an ISDN line, a transfer destination address storing means for storing a transfer destination address to be transmitted to a caller when the user is absent, and the transfer destination address A transmission control unit having a transfer destination address notifying unit for reading a transfer destination address from the storage unit and transmitting the transfer destination address to the transmission source via the ISDN line, and a transfer destination transmitted via the ISDN line An answering machine having a transfer destination address display means for displaying an address. 2. The calling control unit, using a call control information element, a capability notifying unit for notifying a partner telephone that the answering machine has the transfer destination address display unit, and a call control when a line is released. Transfer destination address detection means for detecting a transfer destination address from an information element, wherein the incoming call control unit refers to the received call control information element and detects the presence or absence of a notification from the capability notification means of the calling telephone. Capability detecting means, address notification determining means for setting whether or not to notify a source of a transfer destination address when an incoming call is set to answering machine; detection result of the capability detecting means and setting of the address notification determining means An answering response / transfer destination address notification determining means for selecting whether to answer the incoming call or to notify the caller of the transfer destination address and release the line according to the contents. The answering machine according to claim 1, wherein 3. The answering machine according to claim 1, wherein the transfer destination address is an electronic mail address. 4. Receiving, sending, creating, and receiving e-mails.
4. The answering machine according to claim 1, further comprising electronic mail processing means for storing and managing. 5. The transfer destination address display means includes means for converting the transfer destination address detected by the transfer destination address detection means into an e-mail text, and creating and managing it as a transmission mail. An answering machine according to item 3 or 4. 6. The transfer destination address storage means includes means for storing information on whether or not to notify the transfer destination address and type information of the transfer destination address in accordance with the source number. The answering machine according to any one of claims 1 to 5.