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HUP1800193A1 - System and method for virtual customer service by remote visual connection - Google Patents

System and method for virtual customer service by remote visual connection

Info

Publication number
HUP1800193A1
HUP1800193A1 HU1800193A HUP1800193A HUP1800193A1 HU P1800193 A1 HUP1800193 A1 HU P1800193A1 HU 1800193 A HU1800193 A HU 1800193A HU P1800193 A HUP1800193 A HU P1800193A HU P1800193 A1 HUP1800193 A1 HU P1800193A1
Authority
HU
Hungary
Prior art keywords
customer service
remote visual
virtual customer
visual connection
connection
Prior art date
Application number
HU1800193A
Other languages
Hungarian (hu)
Inventor
Brian Blunck David
Original Assignee
Vivien Solutions Kft
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Vivien Solutions Kft filed Critical Vivien Solutions Kft
Priority to HU1800193A priority Critical patent/HUP1800193A1/en
Priority to PCT/HU2019/050027 priority patent/WO2019234462A1/en
Publication of HUP1800193A1 publication Critical patent/HUP1800193A1/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N7/00—Television systems
    • H04N7/14—Systems for two-way working
    • H04N7/141—Systems for two-way working between two video terminals, e.g. videophone
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N7/00—Television systems
    • H04N7/14—Systems for two-way working
    • H04N7/141—Systems for two-way working between two video terminals, e.g. videophone
    • H04N7/142—Constructional details of the terminal equipment, e.g. arrangements of the camera and the display
    • H04N7/144—Constructional details of the terminal equipment, e.g. arrangements of the camera and the display camera and display on the same optical axis, e.g. optically multiplexing the camera and display for eye to eye contact
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N7/00—Television systems
    • H04N7/14—Systems for two-way working
    • H04N7/141—Systems for two-way working between two video terminals, e.g. videophone
    • H04N7/147—Communication arrangements, e.g. identifying the communication as a video-communication, intermediate storage of the signals
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N7/00—Television systems
    • H04N7/14—Systems for two-way working
    • H04N7/15—Conference systems

Landscapes

  • Engineering & Computer Science (AREA)
  • Multimedia (AREA)
  • Signal Processing (AREA)
  • Two-Way Televisions, Distribution Of Moving Picture Or The Like (AREA)
HU1800193A 2018-06-06 2018-06-06 System and method for virtual customer service by remote visual connection HUP1800193A1 (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
HU1800193A HUP1800193A1 (en) 2018-06-06 2018-06-06 System and method for virtual customer service by remote visual connection
PCT/HU2019/050027 WO2019234462A1 (en) 2018-06-06 2019-06-06 System and method for providing visual collaboration, in particular virtual customer service between remote persons

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
HU1800193A HUP1800193A1 (en) 2018-06-06 2018-06-06 System and method for virtual customer service by remote visual connection

Publications (1)

Publication Number Publication Date
HUP1800193A1 true HUP1800193A1 (en) 2019-12-30

Family

ID=89992705

Family Applications (1)

Application Number Title Priority Date Filing Date
HU1800193A HUP1800193A1 (en) 2018-06-06 2018-06-06 System and method for virtual customer service by remote visual connection

Country Status (2)

Country Link
HU (1) HUP1800193A1 (en)
WO (1) WO2019234462A1 (en)

Family Cites Families (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6086380A (en) * 1998-08-20 2000-07-11 Chu; Chia Chen Personalized karaoke recording studio
BRPI0924076B1 (en) * 2009-05-12 2021-09-21 Huawei Device (Shenzhen) Co., Ltd. TELEPRESENCE SYSTEM AND TELEPRESENCE METHOD

Also Published As

Publication number Publication date
WO2019234462A1 (en) 2019-12-12

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Legal Events

Date Code Title Description
GB9A Succession in title

Owner name: VIVIEN SOLUTIONS KFT., HU

Free format text: FORMER OWNER(S): INVITECH MEGOLDASOK ZRT., HU; INVITECH ICT SERVICES KFT., HU

NF4A Restoration of patent protection
FA9A Lapse of provisional patent protection due to relinquishment or protection considered relinquished