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HK1219606A1 - Communication processing method and communication processing device - Google Patents

Communication processing method and communication processing device

Info

Publication number
HK1219606A1
HK1219606A1 HK16107408.3A HK16107408A HK1219606A1 HK 1219606 A1 HK1219606 A1 HK 1219606A1 HK 16107408 A HK16107408 A HK 16107408A HK 1219606 A1 HK1219606 A1 HK 1219606A1
Authority
HK
Hong Kong
Prior art keywords
communication processing
processing device
processing method
communication
processing
Prior art date
Application number
HK16107408.3A
Other languages
Chinese (zh)
Inventor
任卿
陳航
Original Assignee
Alibaba Group Holding Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Alibaba Group Holding Ltd filed Critical Alibaba Group Holding Ltd
Publication of HK1219606A1 publication Critical patent/HK1219606A1/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42136—Administration or customisation of services

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
HK16107408.3A 2015-09-30 2016-06-24 Communication processing method and communication processing device HK1219606A1 (en)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN201510639751.2A CN105338202B (en) 2015-09-30 2015-09-30 Communication processing method and device

Publications (1)

Publication Number Publication Date
HK1219606A1 true HK1219606A1 (en) 2017-04-07

Family

ID=55288465

Family Applications (1)

Application Number Title Priority Date Filing Date
HK16107408.3A HK1219606A1 (en) 2015-09-30 2016-06-24 Communication processing method and communication processing device

Country Status (3)

Country Link
CN (1) CN105338202B (en)
HK (1) HK1219606A1 (en)
WO (1) WO2017054653A1 (en)

Families Citing this family (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN105338202B (en) * 2015-09-30 2020-07-21 阿里巴巴集团控股有限公司 Communication processing method and device
CN108243020A (en) * 2017-06-12 2018-07-03 平安科技（深圳）有限公司 Roadside assistance method and application server
CN108492188B (en) * 2018-03-12 2021-04-16 平安信托有限责任公司 Client recommendation method, device, equipment and storage medium
CN109658181A (en) * 2018-11-09 2019-04-19 长沙市到家悠享家政服务有限公司 Information processing method and device

Family Cites Families (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE60135930D1 (en) * 2000-12-26 2008-11-06 Arkray Inc CALL CENTER SYSTEM
US7362698B2 (en) * 2004-01-22 2008-04-22 International Business Machines Corporation Method, system and service for achieving synchronous communication responsive to dynamic status
US20060062376A1 (en) * 2004-09-22 2006-03-23 Dale Pickford Call center services system and method
US7645234B2 (en) * 2007-06-13 2010-01-12 Clawson Jeffrey J Diagnostic and intervention tools for emergency medical dispatch
CN101790008A (en) * 2009-01-22 2010-07-28 华为技术有限公司 Calling allocation method, device and system
CN103870979A (en) * 2014-03-04 2014-06-18 北京京科创新科技有限公司 Information interaction method, device, server and terminal
CN103986784A (en) * 2014-05-30 2014-08-13 小米科技有限责任公司 Communication method and device
CN104539814A (en) * 2014-11-26 2015-04-22 小米科技有限责任公司 Customer service call forwarding method and device
CN105338202B (en) * 2015-09-30 2020-07-21 阿里巴巴集团控股有限公司 Communication processing method and device

Also Published As

Publication number Publication date
WO2017054653A1 (en) 2017-04-06
CN105338202B (en) 2020-07-21
CN105338202A (en) 2016-02-17

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