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EP0982697B1 - Method and device for processing an emergency call transmitted from a vehicle to a central unit - Google Patents

Method and device for processing an emergency call transmitted from a vehicle to a central unit Download PDF

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Publication number
EP0982697B1
EP0982697B1 EP99250263A EP99250263A EP0982697B1 EP 0982697 B1 EP0982697 B1 EP 0982697B1 EP 99250263 A EP99250263 A EP 99250263A EP 99250263 A EP99250263 A EP 99250263A EP 0982697 B1 EP0982697 B1 EP 0982697B1
Authority
EP
European Patent Office
Prior art keywords
vehicle
breakdown
centre
emergency
request message
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Lifetime
Application number
EP99250263A
Other languages
German (de)
French (fr)
Other versions
EP0982697A3 (en
EP0982697A2 (en
Inventor
Paul Dipl.-Ing Aengenendt
Stefan Dr. Vieweg
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Vodafone GmbH
Original Assignee
ATX Europe GmbH
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by ATX Europe GmbH filed Critical ATX Europe GmbH
Publication of EP0982697A2 publication Critical patent/EP0982697A2/en
Publication of EP0982697A3 publication Critical patent/EP0982697A3/en
Application granted granted Critical
Publication of EP0982697B1 publication Critical patent/EP0982697B1/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G08—SIGNALLING
    • G08G—TRAFFIC CONTROL SYSTEMS
    • G08G1/00—Traffic control systems for road vehicles
    • G08G1/20—Monitoring the location of vehicles belonging to a group, e.g. fleet of vehicles, countable or determined number of vehicles
    • G08G1/205—Indicating the location of the monitored vehicles as destination, e.g. accidents, stolen, rental
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C5/00—Registering or indicating the working of vehicles
    • G07C5/008—Registering or indicating the working of vehicles communicating information to a remotely located station

Definitions

  • the invention relates to a method for processing a vehicle a breakdown emergency call center and a device to carry out the procedure.
  • the object of the invention is to provide one as possible simple, inexpensive, ergonomic and efficient process for Processing one from a vehicle to a breakdown service center or Service center sent breakdown emergency call, which is particularly good Identification of the type of breakdown, as well as the provision of a device to carry out the procedure.
  • the task is performed by the independent Claims resolved.
  • the method according to the invention does not allow only an optimized identification of the vehicle in terms of age, number plate, type etc., but also a collection of vehicle condition data for simplification determining the cause of the breakdown. This makes breakdown assistance significant facilitated.'
  • Vehicle status data can in particular show the wear of the vehicle relevant data and / or states of aggregates of the vehicle Data and / or data relating to the driving behavior of the vehicle before the breakdown contain. This can affect the condition of aggregates of the vehicle Data, especially data about the temperature of aggregates (such as engine block or brakes) and / or degrees of filling of containers with oil, petrol, cooling water, Brake fluid etc.
  • the vehicle expediently carries out a diagnosis to create the vehicle status data from, for example, the detection of temperatures, Filling tanks with water, oil etc. and / or driving behavior before Breakdown can affect.
  • the request message from the breakdown emergency service center to one Service center transmits which the breakdown service center due to a in the identification contained in the request message (e.g. the telephone number through CLIP) identified, the service center the request message to the previously by the Breakdown emergency call to the service center forwards identified breakdown vehicle.
  • a service center is the integration of the breakdown emergency service into others Services and databases as well as pretreatment of breakdown calls in the Service center enables.
  • security functions such as Identification functions to be implemented in the service center for example, to avoid anyone other than the breakdown call center Reads vehicle status data from a vehicle. This is especially so useful if the diagnostic request sent from the service center to the terminal contains a service center identification.
  • the transmission between the vehicle and the service center takes place expediently by radio, in particular mobile radio, in particular in the form of a Short message (SMS).
  • radio in particular mobile radio, in particular in the form of a Short message (SMS).
  • SMS Short message
  • the vehicle 1 shows a vehicle 2, a service center, which has stopped on a road 1 3 and a breakdown emergency call center 4.
  • the vehicle 2 has one Mobile radio antenna 5 for communicating with the service center 3 (via a not shown cellular network), which (here via a cellular antenna 6) per Cellular is accessible.
  • a terminal 7 transmits in the vehicle 2 automatically (especially after accidents) or upon input by a vehicle occupant out an emergency call 14 to the service center, which this to the Emergency call center forwards (9).
  • the breakdown call center sends one Request message 10 to the service center 3, which sends this request message to the Vehicle 2 forwards (10a).
  • the request message (10, 10a) prompts the vehicle 2 to make a diagnosis to create or to use existing diagnostic data and diagnostic data to the service center 3 (11), whereupon the service center 3 are further transmitted (12) to the breakdown emergency center 4.
  • Fig. 2 illustrates the timing of the messages transmitted between one Terminal 7 of a vehicle, a service center (designated as a service operator) 3 and a breakdown center 4.
  • the service center 3 On a breakdown emergency call 14 of the terminal 7 of the motor vehicle at the service center 3, the service center 3 transmits the breakdown emergency call 9 to Emergency call center 4 continues.
  • the breakdown center 4 sends one Request message 10 to the service center, which sends this (10) to the terminal 7 forwards (10a), which (7) already from the service center 3 after the emergency call 4 (based on the terminal caller phone number, etc.); the Forwarding 10a of the request message as well as the breakdown emergency call 14 by Mobile communications take place.
  • Vehicle diagnostic data can for example the temperature of the engine, the temperature of brakes, the Temperature of the cooling water, the degree of filling of the containers for oil, cooling water, Brake fluid, wear data of different aggregates etc. by a Diagnostic data that can be recorded in the vehicle; if necessary, they can also Contain information about driving behavior before the breakdown, in particular Vehicle speed, engine revs, brake application, etc.
  • a very efficient breakdown assistance is made possible in the breakdown emergency service center 4.
  • specific instructions can be given to remedy them by radio directly or via the service center 3 to the terminal device 7 in the vehicle be transmitted. It is also possible to find the right one for a breakdown vehicle Provide spare parts if in the breakdown service center 4 due to Diagnostic data and a possibly carried out revision the type of breakdown, especially the defective or possibly defective units in the vehicle can be determined.

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Telephonic Communication Services (AREA)
  • Alarm Systems (AREA)
  • Electrical Discharge Machining, Electrochemical Machining, And Combined Machining (AREA)
  • Electric Propulsion And Braking For Vehicles (AREA)

Abstract

The breakdown service for road vehicles uses an on board unit (7) that communicates with a service operator station (3). This identifies the vehicle type and handles a request for a full remote diagnosis of the vehicle status to be carried out. A link is established with the back up unit of the vehicle manufacturer (4) to provide the necessary assistance.

Description

Die Erfindung betrifft ein Verfahren zur Bearbeitung eines von einem Fahrzeug an eine Pannennotrufdienstzentrale ausgesandten Pannennotrufes und eine Vorrichtung zur Durchführung des Verfahrens.The invention relates to a method for processing a vehicle a breakdown emergency call center and a device to carry out the procedure.

Aus der DE 197 35 567 ist ein ebenso in einer Notrufsäule wie in einem Fahrzeug implementierbares Verfahren zum Übertragen von Notrufen bekannt, bei welchem ein Fahrzeug exakt identifizierende Daten, wie der Fahrzeugtyp, das Baujahr, das Kennzeichen etc., vom Fahrzeug an eine Pannennotrufdienstzentrale übertragen werden, damit ein Pannenfahrzeug die richtigen Werkzeuge, Ersatzteile, Betriebsanleitungen etc. zum Pannenort mitnehmen kann und eine effektive Pannenhilfe ermöglicht wird.From DE 197 35 567 one is in an emergency call column as well as in a vehicle Implementable method for transmitting emergency calls known, in which a Vehicle-exactly identifying data, such as the vehicle type, the year of construction, the License plates, etc., transmitted from the vehicle to a breakdown service center so that a breakdown vehicle has the right tools, spare parts, Can take operating instructions etc. to the breakdown site and an effective one Breakdown assistance is made possible.

Hiervon ausgehend ist die Aufgabe der Erfindung die Bereitstellung eines möglichst einfachen, kostengünstigen, ergonomischen und dabei effizienten Verfahrens zur Bearbeitung eines von einem Fahrzeug an eine Pannennotrufdienstzentrale oder Service-Zentrale ausgesandten Pannennotrufes, welches insbesondere eine gute Identifikation der Art der Panne ermöglicht, sowie die Bereitstellung einer Vorrichtung zur Durchführung des Verfahrens. Die Aufgabe wird jeweils durch die unabhängigen Ansprüche gelöst.Proceeding from this, the object of the invention is to provide one as possible simple, inexpensive, ergonomic and efficient process for Processing one from a vehicle to a breakdown service center or Service center sent breakdown emergency call, which is particularly good Identification of the type of breakdown, as well as the provision of a device to carry out the procedure. The task is performed by the independent Claims resolved.

Das erfindungsgemäße Verfahren erlaubt im Gegensatz zum Stand der Technik nicht nur eine optimierte Identifikation des Fahrzeuges hinsichtlich Alter, Kennzeichen, Typ usw., sondern auch eine Erfassung von Fahrzeugzustandsdaten zur Vereinfachung der Ermittlung der Ursache der Panne. Damit wird die Pannenhilfe erheblich erleichtert.'In contrast to the prior art, the method according to the invention does not allow only an optimized identification of the vehicle in terms of age, number plate, type etc., but also a collection of vehicle condition data for simplification determining the cause of the breakdown. This makes breakdown assistance significant facilitated.'

Fahrzeugzustandsdaten können insbesondere den Verschleiß des Fahrzeugs betreffende Daten und/oder Zustände von Aggregaten des Fahrzeuges betreffende Daten und/oder das Fahrverhalten des Fahrzeugs vor der Panne betreffende Daten enthalten. Dies können den Zustand von Aggregaten des Fahrzeugs betreffende Daten, insbesondere Daten über die Temperatur von Aggregaten (wie Motorblock oder Bremsen) und/oder Füllungsgrade von Behältern mit Öl, Benzin, Kühlwasser, Bremsflüssigkeit etc., sein.Vehicle status data can in particular show the wear of the vehicle relevant data and / or states of aggregates of the vehicle Data and / or data relating to the driving behavior of the vehicle before the breakdown contain. This can affect the condition of aggregates of the vehicle Data, especially data about the temperature of aggregates (such as engine block or brakes) and / or degrees of filling of containers with oil, petrol, cooling water, Brake fluid etc.

Zweckmäßig führt das Fahrzeug eine Diagnose zur Erstellung der Fahrzeugzustandsdaten aus, welche beispielsweise die Erfassung von Temperaturen, Behälterbefüllungen mit Wasser, Öl etc. und/oder auch das Fahrverhalten vor der Panne betreffen kann.The vehicle expediently carries out a diagnosis to create the vehicle status data from, for example, the detection of temperatures, Filling tanks with water, oil etc. and / or driving behavior before Breakdown can affect.

Vorzugsweise wird die Anfragenachricht von der Pannennotrufdienstzentrale an eine Service-Zentrale übermittelt, welche die Pannennotrufdienstzentrale aufgrund einer in der Anfragenachricht enthaltenen Identifikation (z.B. der Telefonnummer durch CLIP) identifiziert, wobei die Service-Zentrale die Anfragenachricht an das zuvor durch den Pannennotruf bei der Service-Zentrale identifizierte Pannen-Fahrzeug weiterleitet. Durch die Kommunikation der Pannennotrufdienstzentrale mit dem Fahrzeug über eine Service-Zentrale wird die Einbindung des Pannennotrufdienstes in andere Dienste und Datenbanken sowie eine Vorbehandlung von Pannennotrufen in der Service-Zentrale ermöglicht. Insbesondere können Sicherheitsfunktionen, wie Identifikationsfunktionen, in der Service-Zentrale implementiert werden, um beispielsweise zu vermeiden, daß jemand anderer als die Pannennotrufzentrale Fahrzeugzustandsdaten aus einem Fahrzeug ausliest. Dazu ist es insbesondere zweckmäßig, wenn die von der Service-Zentrale an das Endgerät gesandte Diagnoseaufforderung eine Servic-Zentrale-ldentifikation enthält.Preferably, the request message from the breakdown emergency service center to one Service center transmits which the breakdown service center due to a in the identification contained in the request message (e.g. the telephone number through CLIP) identified, the service center the request message to the previously by the Breakdown emergency call to the service center forwards identified breakdown vehicle. Through the communication of the breakdown service center with the vehicle A service center is the integration of the breakdown emergency service into others Services and databases as well as pretreatment of breakdown calls in the Service center enables. In particular, security functions such as Identification functions to be implemented in the service center for example, to avoid anyone other than the breakdown call center Reads vehicle status data from a vehicle. This is especially so useful if the diagnostic request sent from the service center to the terminal contains a service center identification.

Die Übertragung zwischen dem Fahrzeug und der Service-Zentrale erfolgt zweckmäßig per Funk, insbesondere Mobilfunk, insbesondere in Form einer Kurznachricht (SMS). The transmission between the vehicle and the service center takes place expediently by radio, in particular mobile radio, in particular in the form of a Short message (SMS).

Weitere Merkmale und Vorteile der Erfindung ergeben sich aus den weiteren Ansprüchen und aus der nachfolgenden Beschreibung eines Ausführungsbeispiels der Erfindung anhand der Zeichnung. Dabei zeigt

Fig. 1
ein liegengebliebenes Fahrzeug mit einer Panne und
Fig. 2
den Kommunikationsablauf der Kommunikation zwischen dem Fahrzeug, der Service-Zentrale und der Pannennotrufdienstzentrale.
Further features and advantages of the invention result from the further claims and from the following description of an embodiment of the invention with reference to the drawing. It shows
Fig. 1
a broken down vehicle with a breakdown and
Fig. 2
the communication flow of communication between the vehicle, the service center and the breakdown service center.

Fig. 1 zeigt ein an einer Straße 1 liegengebliebenes Fahrzeug 2, eine Service-Zentrale 3 und eine Pannennotrufzentrale 4. Das Fahrzeug 2 weist eine Mobilfunkantenne 5 zum Kommunizieren mit der Service-Zentrale 3 (über ein nicht dargestelltes Mobilfunknetz) auf, welche (hier über eine Mobilfunkantenne 6) per Mobilfunk erreichbar ist. Im Falle einer Panne sendet ein Endgerät 7 im Fahrzeug 2 automatisch (insbesondere nach Unfällen) oder auf Eingabe eines Fahrzeuginsassen hin einen Notruf 14 an die Service-Zentrale, welche diesen an die Pannennotrufzentrale weiterleitet (9). Die Pannennotrufzentrale übermittelt eine Anfragenachricht 10 an die Service-Zentrale 3, welche diese Anfragenachricht an das Fahrzeug 2 weiterleitet (10a).1 shows a vehicle 2, a service center, which has stopped on a road 1 3 and a breakdown emergency call center 4. The vehicle 2 has one Mobile radio antenna 5 for communicating with the service center 3 (via a not shown cellular network), which (here via a cellular antenna 6) per Cellular is accessible. In the event of a breakdown, a terminal 7 transmits in the vehicle 2 automatically (especially after accidents) or upon input by a vehicle occupant out an emergency call 14 to the service center, which this to the Emergency call center forwards (9). The breakdown call center sends one Request message 10 to the service center 3, which sends this request message to the Vehicle 2 forwards (10a).

Durch die Anfragenachricht (10,10a) wird das Fahrzeug 2 aufgefordert, eine Diagnose zu erstellen oder auf vorhandene Diagnosedaten zurückzugreifen und Diagnosedaten an die Service-Zentrale 3 zu übermitteln (11), worauf sie von der Service-Zentrale 3 an die Pannennotrufzentrale 4 weiter übermittelt (12) werden.The request message (10, 10a) prompts the vehicle 2 to make a diagnosis to create or to use existing diagnostic data and diagnostic data to the service center 3 (11), whereupon the service center 3 are further transmitted (12) to the breakdown emergency center 4.

Fig. 2 verdeutlicht den zeitlichen Ablauf der übermittelten Nachrichten zwischen einem Endgerät 7 eines Fahrzeuges, einer (mit Service Operator bezeichnete) Service-Zentrale 3 und einer Pannennotrufzentrale 4.Fig. 2 illustrates the timing of the messages transmitted between one Terminal 7 of a vehicle, a service center (designated as a service operator) 3 and a breakdown center 4.

Auf einen Pannennotruf 14 des Endgeräts 7 des Kraftfahrzeugs bei der Service-Zentrale 3 hin übermittelt die Service-Zentrale 3 den Pannennotruf 9 an die Pannennotrufzentrale 4 weiter. Die Pannennotrufzentrale 4 sendet eine Anfragenachricht 10 an die Service-Zentrale, welche diese (10) an das Endgerät 7 weiterleitet (10a), welches (7) bereits von der Service-Zentrale 3 nach dem Notruf 4 (aufgrund der Endgerät-Anrufer-Telefonnummer etc.) identifiziert wurde; die Weiterleitung 10a der Anfragenachricht kann ebenso wie der Pannennotruf 14 per Mobilfunk erfolgen.On a breakdown emergency call 14 of the terminal 7 of the motor vehicle at the service center 3, the service center 3 transmits the breakdown emergency call 9 to Emergency call center 4 continues. The breakdown center 4 sends one Request message 10 to the service center, which sends this (10) to the terminal 7 forwards (10a), which (7) already from the service center 3 after the emergency call 4 (based on the terminal caller phone number, etc.); the Forwarding 10a of the request message as well as the breakdown emergency call 14 by Mobile communications take place.

Im Endgerät 7 wird entweder eine Fahrzeugdiagnose des Fahrzeuges ausgelöst oder eswerden Fahrzeugdiagnosedaten aus einer früheren Diagnose oder laufenden Diagnose eingelesen und evtl. selektiert. Fahrzeugdiagnose-Daten können beispielsweise die Temperatur des Motors, die Temperatur von Bremsen, die Temperatur des Kühlwassers, der Befüllungsgrad der Behälter für Öl, Kühlwasser, Bremsflüssigkeit, Verschleißdaten unterschiedlichster Aggregate usw.durch eine Diagnose erfaßbare.Daten im Fahrzeug enthalten; ggf. können sie auch Informationen über das Fahrverhalten vor der Panne enthalten, insbesondere Fahrzeuggeschwindigkeit, Motorumdrehungszahlen, Bremsbetätigung etc. Nach dem endgerätseitigen Einsammeln der zu sendenden Daten werden diese als Diagnose 11 an die Service-Zentrale 3 übermittelt. Von der Service-Zentrale 3 werden die Diagnosedaten (welche vom Endgerät 7 an die Service-Zentrale 3 im Schritt 11 übermittelt wurden) im Schritt 12 an die Notrufdienstzentrale 4 übermittelt. Hierdurch wird eine sehr effiziente Pannenhilfe in der Pannennotrufdienstzentrale 4 ermöglicht. Insbesondere können bei kleinen Pannen konkrete Anweisungen zu deren Behebung per Funk direkt oder über die Service-Zentrale 3 an das Engerät 7 im Fahrzeug übermittelt werden. Auch ist es möglich, einem Pannenfahrzeug die richtigen Ersatzteile mitzugeben, wenn in der Pannennotrufdienstzentrale 4 aufgrund der Diagnosedaten und einer evtl. ausgeführten Überarbeitung die Art der Panne, insbesondere die defekten oder möglicherweise defekten Aggregate im Fahrzeug festgestellt werden können.In the terminal 7, either a vehicle diagnosis of the vehicle is triggered or vehicle diagnostic data from an earlier diagnosis or current Diagnostics read in and possibly selected. Vehicle diagnostic data can for example the temperature of the engine, the temperature of brakes, the Temperature of the cooling water, the degree of filling of the containers for oil, cooling water, Brake fluid, wear data of different aggregates etc. by a Diagnostic data that can be recorded in the vehicle; if necessary, they can also Contain information about driving behavior before the breakdown, in particular Vehicle speed, engine revs, brake application, etc. After the Collecting the data to be sent on the terminal device is used as diagnosis 11 transmitted to the service center 3. From the service center 3 Diagnostic data (which from the terminal 7 to the service center 3 in step 11 were transmitted) to the emergency service center 4 in step 12. hereby A very efficient breakdown assistance is made possible in the breakdown emergency service center 4. In the case of small breakdowns in particular, specific instructions can be given to remedy them by radio directly or via the service center 3 to the terminal device 7 in the vehicle be transmitted. It is also possible to find the right one for a breakdown vehicle Provide spare parts if in the breakdown service center 4 due to Diagnostic data and a possibly carried out revision the type of breakdown, especially the defective or possibly defective units in the vehicle can be determined.

Claims (7)

  1. A method of processing an emergency breakdown call (14) transmitted from a vehicle to an emergency breakdown centre or a service centre, wherein vehicle status data indicating the type of breakdown are requested from the vehicle (2) by the emergency breakdown centre (4) by means of a request message (10) after receipt of the emergency call, and the vehicle status data are transmitted back (11, 12) from a terminal (7) in the vehicle (2).
  2. A method according to claim 1, characterised in that the request message (10) is transmitted (10) from the emergency breakdown centre (4) to a service centre (3), which establishes the legitimacy of the emergency breakdown centre (4) on the basis of an identification contained in the request message (10), and in that the service centre passes on (10a) the request message (10) to the vehicle (7, 2) identified by the emergency breakdown call (14) to the service centre (3).
  3. A method according to either one of the preceding claims, characterised in that the vehicle carries out a diagnostic for generating the vehicle status data.
  4. A method according to claim 3, characterised in that the diagnostic request (10a) sent from the service centre (3) to the terminal (7) contains an identification including the authorisation to request the diagnostic.
  5. A method according to either one of claims 3 and 4, characterised in that the transmission between the vehicle (2, 7) and the service centre (3) takes place by radio, in particular mobile radio, in particular as a short message, via a mobile radio network.
  6. A method according to any one of the preceding claims, characterised in that an emergency breakdown call (14) from a vehicle (2, 7) contains one or more of the data fields of cause of breakdown, freely definable text, vehicle manufacturer defined data.
  7. A service centre comprising
    a memory with a program for carrying out the method according to any one of the preceding claims;
    a radio communication device (6) for communicating with a vehicle terminal (7);
    a radio or fixed network communication device for communicating with an emergency breakdown centre;
    an identification device for identifying an emergency breakdown centre (4) which is connected to the service centre and sends a request message.
EP99250263A 1998-08-17 1999-08-03 Method and device for processing an emergency call transmitted from a vehicle to a central unit Expired - Lifetime EP0982697B1 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
DE19838343 1998-08-17
DE19838343 1998-08-17

Publications (3)

Publication Number Publication Date
EP0982697A2 EP0982697A2 (en) 2000-03-01
EP0982697A3 EP0982697A3 (en) 2001-02-07
EP0982697B1 true EP0982697B1 (en) 2004-10-06

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ID=7878494

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Application Number Title Priority Date Filing Date
EP99250263A Expired - Lifetime EP0982697B1 (en) 1998-08-17 1999-08-03 Method and device for processing an emergency call transmitted from a vehicle to a central unit

Country Status (4)

Country Link
EP (1) EP0982697B1 (en)
AT (1) ATE279001T1 (en)
DE (1) DE59910718D1 (en)
ES (1) ES2226276T3 (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP3764313A1 (en) 2019-07-08 2021-01-13 Volkswagen Ag Method for providing damage information of a motor vehicle to an external information station, and motor vehicle and vehicle breakdown emergency call system

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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
FR2816741B1 (en) * 2000-11-10 2003-03-14 Renault DEVICE AND METHOD FOR ASSISTING THE DIAGNOSIS OF A MOTOR VEHICLE
JP4816992B2 (en) 2001-01-31 2011-11-16 マツダ株式会社 Vehicle remote failure diagnosis server, vehicle remote failure diagnosis method, remote failure diagnosis program, and in-vehicle remote failure diagnosis device
DE10145906A1 (en) * 2001-09-18 2003-04-10 Bosch Gmbh Robert Method for carrying out remote diagnosis in a motor vehicle, vehicle diagnosis module and service center
FR2837525B1 (en) * 2002-03-22 2005-01-14 Renault DEVICE AND METHOD FOR REMOTELY DIAGNOSING THE COOLING CIRCUIT OF A MOTOR VEHICLE ENGINE
DE10243093B4 (en) * 2002-09-16 2020-10-15 Volkswagen Ag Device and method for the system check of vehicles
DE102007052540A1 (en) 2006-11-02 2008-07-10 Continental Teves Ag & Co. Ohg Method for location-dependent warning of vehicles against dangerous situations
DE102006054582A1 (en) * 2006-11-20 2008-05-29 Siemens Ag Method for transmitting an accident message
CN104216391B (en) * 2013-05-31 2017-04-19 广州汽车集团股份有限公司 Automotive type recognition method of automobile decoder

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Publication number Priority date Publication date Assignee Title
US5687215A (en) * 1995-04-10 1997-11-11 Ford Motor Company Vehicular emergency message system
AUPP073097A0 (en) * 1997-12-03 1998-01-08 Australian Arrow Pty Ltd Vehicle assistance system

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP3764313A1 (en) 2019-07-08 2021-01-13 Volkswagen Ag Method for providing damage information of a motor vehicle to an external information station, and motor vehicle and vehicle breakdown emergency call system

Also Published As

Publication number Publication date
ES2226276T3 (en) 2005-03-16
ATE279001T1 (en) 2004-10-15
EP0982697A3 (en) 2001-02-07
DE59910718D1 (en) 2004-11-11
EP0982697A2 (en) 2000-03-01

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