CN113920626A - Online customized service system and use method thereof - Google Patents
Online customized service system and use method thereof Download PDFInfo
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- CN113920626A CN113920626A CN202111239009.4A CN202111239009A CN113920626A CN 113920626 A CN113920626 A CN 113920626A CN 202111239009 A CN202111239009 A CN 202111239009A CN 113920626 A CN113920626 A CN 113920626A
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- 238000012163 sequencing technique Methods 0.000 claims description 16
- 238000004891 communication Methods 0.000 claims description 12
- 238000010586 diagram Methods 0.000 description 2
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/00174—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys
- G07C9/00563—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys using personal physical data of the operator, e.g. finger prints, retinal images, voicepatterns
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/00174—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys
- G07C9/00309—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys operated with bidirectional data transmission between data carrier and locks
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- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B21/00—Alarms responsive to a single specified undesired or abnormal condition and not otherwise provided for
- G08B21/18—Status alarms
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Abstract
The invention discloses an online customized service system, which can receive a service staff list of service contents after the service demander selects the service contents, the service staff list is sorted according to the service times and the total service time of the service staff, and when the service staff finish the service and leave the home of the service demander, a face recognition terminal sends information to an intelligent door lock, the intelligent door lock enters a locking state again, and the intelligent door lock can not release the locking state through the face recognition terminal any more on the same day. The invention can sort the service personnel of each service according to the times of carrying out the service and the total service time, so that a service demand party can select the service personnel more conveniently, and the statistics of the service times and the total service time of the service personnel are more accurate and are not easy to cause counterfeiting.
Description
Technical Field
The invention relates to an online customization service system and a using method thereof.
Background
At present, online ordering services mainly focus on purchasing commodities, and besides the commodities, a plurality of services are not brought into online customization, such as maintenance services, air conditioning, refrigerator repair and the like, and for example, housekeeping services, month-to-month-loss, cleaning and the like.
Disclosure of Invention
The invention aims to solve the technical problem of providing an online customized service system and a using method thereof, which can sort service personnel of each service according to the times of carrying out the service and the total service time so that a service demander can select the service personnel more conveniently, and the service times and the total service time of the service personnel are more accurate in statistics and are not easy to counterfeit.
In order to solve the technical problem, the online customization service system provided by the invention comprises a face recognition terminal, an intelligent door lock, an intelligent terminal and a server;
the server comprises:
the storage module is used for storing the face information of the service personnel, the name of the service personnel corresponding to each face information and the brief introduction of each service personnel;
the list module is used for setting a service staff list for each service, and each service staff list comprises the names and the brief descriptions of all service staff capable of performing the service;
the sequencing module is used for sequencing the names of the service personnel in the service personnel list of each service, sequencing the service personnel according to the service times of the service personnel for performing the service from more to less during sequencing, and sequencing the service personnel with the same service times according to the total service time of the service personnel for performing the service;
the second communication module is used for sending the service personnel list of the corresponding service to the intelligent terminal according to the service content sent by the intelligent terminal;
the timing module is used for timing the service time of the service personnel;
the intelligent terminal comprises:
the service selection module is used for the service demander to select service contents;
the first communication module is used for sending the service content selected by the service demander to the server and receiving a service staff list of the selected service content sent by the server;
the display module is used for displaying the service staff list received by the first communication module;
the personnel selection module is used for the service demand party to select service personnel in the service personnel list;
the face recognition terminal is arranged on a home of a service demand party and used for recognizing the face of a service staff when the service staff performs home service and sending the recognized face information to the server, the server inquires the name of the service staff corresponding to the received face information according to data stored in the storage module, after the name of the service staff is inquired, the number of times of service of the service staff is added by 1 in a service staff list of a service item of the home service, and meanwhile, the timing module starts timing the home service of the service staff;
the intelligent door lock is arranged on a home door of a service demand party, the intelligent door lock is electrically connected with the face recognition terminal, when the face recognition terminal recognizes face information of a service person during the service of the service person on the home, the face recognition terminal sends information to the intelligent door lock so as to enable the intelligent door lock to be unlocked, and the intelligent door lock unlocked can be unlocked in a password mode, a fingerprint mode, a key mode, a remote control mode and the like;
and after the service personnel finish the service, the service personnel leave the home of the service demand party and close the home of the service demand party, at the moment, the face recognition terminal recognizes the face of the service personnel again and sends the face information to the server, the server inquires the name of the service personnel corresponding to the received face information according to the data stored in the storage module, after the name of the service personnel is inquired, the timing module stops timing the service personnel for the time of going to the door to obtain the service time of the service personnel, the service time of the service personnel is accumulated to the total service time of the service personnel for the service, the face recognition terminal simultaneously sends information to the intelligent door lock, the intelligent door lock enters the locked state again, the intelligent door lock can not be unlocked through the face recognition terminal any more on the same day, the intelligent door lock can only be operated through the Bluetooth connection between the mobile phone of the service demand party and the intelligent door lock to enable the intelligent door lock to operate on the same day The door lock can be unlocked and locked.
Preferably, the intelligent door lock is provided with an alarm module and a standby battery module, the standby battery module is electrically connected with the alarm module, the standby battery module is used for supplying power to the alarm module, and the alarm module is used for giving an alarm when the intelligent door lock loses power supply.
The invention also provides a using method of the online customization service system, which comprises the following steps:
the service demander selects the required service content through the intelligent terminal, then the intelligent terminal sends the service content selected by the service demander to the server, the server sends a service staff list corresponding to the service content to the intelligent terminal, and the service demander selects service staff according to the service staff list;
after a service person is selected, a service demand party and the service person agree to the door-to-door service time, when the service person performs door-to-door service, a face recognition terminal recognizes the face of the service person and sends the recognized face information to a server, the server inquires the name of the service person corresponding to the received face information, after the name of the service person is inquired, the server adds 1 to the number of service times of the service person in a service person list of a service item of the door-to-door service, and meanwhile, a timing module starts timing the door-to-door service of the service person;
after the face recognition terminal recognizes face information of a service person during door-in service of the service person, the face recognition terminal sends information to the intelligent door lock so that the intelligent door lock is unlocked, the intelligent door lock unlocked can be unlocked in the modes of passwords, fingerprints, keys, remote control and the like, and the service person enters a home of a service demand party for service after unlocking;
after the service is completed, the service personnel leave the home of the service demander and close the home of the service demander, at the moment, the face recognition terminal recognizes the face of the service personnel again and sends the face information to the server, the server inquires the name of the service personnel corresponding to the received face information according to the data stored in the storage module, after the name of the service personnel is inquired, the timing module stops timing the last door service of the service personnel to obtain the service time of the service personnel, the service time of the service personnel is accumulated to the total service time of the service personnel for the service, the face recognition terminal simultaneously sends information to the intelligent door lock, the intelligent door lock enters the locked state again, the intelligent door lock can not be unlocked through the face recognition terminal any more on the same day, and the intelligent door lock can only be operated through the Bluetooth connection between the mobile phone of the service demander and the intelligent door lock to unlock and lock the intelligent door lock on the same day Status.
After adopting the structure, compared with the prior art, the invention has the following advantages:
in the invention, after a service demander selects service contents, a service staff list of the service contents can be received, and the service staff list is sequenced according to the service times and the total service time of service staff, so that the service demander can more simply judge the service experience and the service level of the service staff, and the service staff can be more easily selected, and in the invention, when the service staff finishes the service and leaves the home of the service demander, a face recognition terminal can send information to an intelligent door lock, the intelligent door lock enters a locking state again, and the intelligent door lock can not release the locking state through the face recognition terminal on the same day, so that the condition that the service staff leaves the home of the service demander midway when the service is not finished and prolongs the service time can be avoided, thereby the service time is not accurately counted, and the service times and the total service time of the service staff are more accurately counted, is not easy to be counterfeited.
Drawings
FIG. 1 is a schematic structural view of the present invention;
FIG. 2 is a schematic structural diagram of an intelligent terminal;
fig. 3 is a schematic diagram of the server structure.
Detailed Description
The present invention will be described in further detail with reference to the accompanying drawings and specific embodiments.
As shown in fig. 1 to 3, the online customization service system of the present invention includes a face recognition terminal, an intelligent door lock, an intelligent terminal, and a server.
The server comprises a storage module, a list module, a sorting module, a second communication module and a timing module.
The storage module is used for storing face information of service personnel, a name of the service personnel corresponding to each face information and a brief introduction of each service personnel, wherein the face information refers to the face information in a broad sense and also comprises a human body outline, a posture characteristic and the like.
The list module is used for setting a service staff list for each service, so that the service staff lists can be selected according to the number of the services, the service staff lists and the service staff lists are in one-to-one correspondence, and each service staff list comprises names and brief descriptions of all service staff capable of performing the service.
The sequencing module is used for sequencing the names of the service staff in the service staff list of each service, sequencing the service staff according to the service times of the service staff for performing the service from large to small during sequencing, sequencing the service staff with the same service times according to the total service time of the service staff for performing the service, and randomly sequencing the service staff if the total service time of the service staff for performing the service is equal (which is the case of extremely small probability).
And the second communication module is used for sending the service personnel list of the corresponding service to the intelligent terminal according to the service content sent by the intelligent terminal.
The timing module is used for timing the service time of the service personnel.
The intelligent terminal comprises a service selection module, a first communication module, a display module and a personnel selection module.
The service selection module is used for the service demander to select the service content, and the service selection module can be a selection interface on which the catalog of the service content can be selected.
The first communication module is used for sending the service content selected by the service demander to the server, the server calls out a corresponding service staff list according to the received service content, the server sends the service staff list to the intelligent terminal, and the intelligent terminal receives the service staff list of the selected service content sent by the server through the first communication module.
The display module is used for displaying the service staff list received by the first communication module.
The personnel selection module is used for the service demander to select service personnel in the service personnel list, so that the service demander can select the service personnel according to the service personnel list, and the selection is simpler and more convenient.
The face recognition terminal is arranged at a home of a service demand party and used for recognizing the face of a service staff when the service staff performs home service, certainly, the recognition of the face recognition terminal is not limited to recognizing the face, and can also be recognized through information such as the outline and the posture characteristics of a human body, the face recognition terminal sends the recognized face information to the server, the server inquires the name of the service staff corresponding to the received face information according to data stored in the storage module, after the name of the service staff is inquired, the number of service times of the service staff is added by 1 in a service staff list of a service item of the home service at the time, after the number of service times of the service staff is increased, the server updates the sequence in the service staff list in real time, and meanwhile, the timing module starts timing the home service of the service staff at the time.
The intelligent door lock is arranged on a home door of a service demand party, the intelligent door lock is electrically connected with the face recognition terminal, when the face recognition terminal recognizes face information of a service person during service of the service person entering the door, the face recognition terminal sends information to the intelligent door lock so that the intelligent door lock is unlocked, and the intelligent door lock unlocked can be unlocked in the modes of passwords, fingerprints, keys, remote control and the like.
And after the service personnel finish the service, the service personnel leave the home of the service demand party and close the home of the service demand party, at the moment, the face recognition terminal recognizes the face of the service personnel again and sends the face information to the server, the server inquires the name of the service personnel corresponding to the received face information according to the data stored in the storage module, after the name of the service personnel is inquired, the timing module stops timing the service personnel for the time of going to the door to obtain the service time of the service personnel, the service time of the service personnel is accumulated to the total service time of the service personnel for the service, the face recognition terminal simultaneously sends information to the intelligent door lock, the intelligent door lock enters the locked state again, the intelligent door lock can not be unlocked through the face recognition terminal any more on the same day, the intelligent door lock can only be operated through the Bluetooth connection between the mobile phone of the service demand party and the intelligent door lock to enable the intelligent door lock to operate on the same day The intelligent door lock can be unlocked and locked by the door lock, so that if a service person leaves the house of a service demander halfway when the service is not finished, the service person can not unlock the intelligent door lock again through the face recognition terminal, the service can not be finished, and the condition that the service person leaves halfway when the service is not finished so that the service time is not accurately counted is avoided.
The intelligent door lock on be provided with alarm module and stand-by battery module, stand-by battery module is connected with the alarm module electricity, stand-by battery module is used for the alarm module power supply, alarm module is used for reporting to the police when intelligent door lock loses power supply, like this, can in time learn the condition that intelligent door lock does not have the electricity to avoid the unable normal work of intelligent door lock.
The invention also provides a using method of the online customized service system, which comprises the following steps:
the service demander selects the required service content through the intelligent terminal, then the intelligent terminal sends the service content selected by the service demander to the server, the server sends a service staff list corresponding to the service content to the intelligent terminal, and the service demander selects service staff according to the service staff list;
after a service person is selected, a service demand party and the service person agree to the door-to-door service time, when the service person performs door-to-door service, a face recognition terminal recognizes the face of the service person and sends the recognized face information to a server, the server inquires the name of the service person corresponding to the received face information, after the name of the service person is inquired, the server adds 1 to the number of service times of the service person in a service person list of a service item of the door-to-door service, and meanwhile, a timing module starts timing the door-to-door service of the service person;
after the face recognition terminal recognizes face information of a service person during door-in service of the service person, the face recognition terminal sends information to the intelligent door lock so that the intelligent door lock is unlocked, the intelligent door lock unlocked can be unlocked in the modes of passwords, fingerprints, keys, remote control and the like, and the service person enters a home of a service demand party for service after unlocking;
after the service is completed, the service personnel leave the home of the service demander and close the home of the service demander, at the moment, the face recognition terminal recognizes the face of the service personnel again and sends the face information to the server, the server inquires the name of the service personnel corresponding to the received face information according to the data stored in the storage module, after the name of the service personnel is inquired, the timing module stops timing the last door service of the service personnel to obtain the service time of the service personnel, the service time of the service personnel is accumulated to the total service time of the service personnel for the service, the face recognition terminal simultaneously sends information to the intelligent door lock, the intelligent door lock enters the locked state again, the intelligent door lock can not be unlocked through the face recognition terminal any more on the same day, and the intelligent door lock can only be operated through the Bluetooth connection between the mobile phone of the service demander and the intelligent door lock to unlock and lock the intelligent door lock on the same day Status.
The above description is only about the preferred embodiment of the present invention, but it should not be understood as limiting the claims, and the present invention may be modified in other structures, not limited to the above structures. In general, all changes which come within the scope of the invention as defined by the independent claims are intended to be embraced therein.
Claims (3)
1. An online customization service system is characterized by comprising a face recognition terminal, an intelligent door lock, an intelligent terminal and a server;
the server comprises:
the storage module is used for storing the face information of the service personnel, the name of the service personnel corresponding to each face information and the brief introduction of each service personnel;
the list module is used for setting a service staff list for each service, and each service staff list comprises the names and the brief descriptions of all service staff capable of performing the service;
the sequencing module is used for sequencing the names of the service personnel in the service personnel list of each service, sequencing the service personnel according to the service times of the service personnel for performing the service from more to less during sequencing, and sequencing the service personnel with the same service times according to the total service time of the service personnel for performing the service;
the second communication module is used for sending the service personnel list of the corresponding service to the intelligent terminal according to the service content sent by the intelligent terminal;
the timing module is used for timing the service time of the service personnel;
the intelligent terminal comprises:
the service selection module is used for the service demander to select service contents;
the first communication module is used for sending the service content selected by the service demander to the server and receiving a service staff list of the selected service content sent by the server;
the display module is used for displaying the service staff list received by the first communication module;
the personnel selection module is used for the service demand party to select service personnel in the service personnel list;
the face recognition terminal is arranged on a home of a service demand party and used for recognizing the face of a service staff when the service staff performs home service and sending the recognized face information to the server, the server inquires the name of the service staff corresponding to the received face information according to data stored in the storage module, after the name of the service staff is inquired, the number of times of service of the service staff is added by 1 in a service staff list of a service item of the home service, and meanwhile, the timing module starts timing the home service of the service staff;
the intelligent door lock is arranged on a home door of a service demand party, the intelligent door lock is electrically connected with the face recognition terminal, when the face recognition terminal recognizes face information of a service person during the service of the service person on the home, the face recognition terminal sends information to the intelligent door lock so as to enable the intelligent door lock to be unlocked, and the intelligent door lock unlocked can be unlocked in a password mode, a fingerprint mode, a key mode, a remote control mode and the like;
and after the service personnel finish the service, the service personnel leave the home of the service demand party and close the home of the service demand party, at the moment, the face recognition terminal recognizes the face of the service personnel again and sends the face information to the server, the server inquires the name of the service personnel corresponding to the received face information according to the data stored in the storage module, after the name of the service personnel is inquired, the timing module stops timing the service personnel for the time of going to the door to obtain the service time of the service personnel, the service time of the service personnel is accumulated to the total service time of the service personnel for the service, the face recognition terminal simultaneously sends information to the intelligent door lock, the intelligent door lock enters the locked state again, the intelligent door lock can not be unlocked through the face recognition terminal any more on the same day, the intelligent door lock can only be operated through the Bluetooth connection between the mobile phone of the service demand party and the intelligent door lock to enable the intelligent door lock to operate on the same day The door lock can be unlocked and locked.
2. The system according to claim 1, wherein the intelligent door lock is provided with an alarm module and a backup battery module, the backup battery module is electrically connected with the alarm module, the backup battery module is used for supplying power to the alarm module, and the alarm module is used for giving an alarm when the intelligent door lock loses power supply.
3. A method for using an online customized service system based on the online customized service system of claim 1, comprising the steps of:
the service demander selects the required service content through the intelligent terminal, then the intelligent terminal sends the service content selected by the service demander to the server, the server sends a service staff list corresponding to the service content to the intelligent terminal, and the service demander selects service staff according to the service staff list;
after a service person is selected, a service demand party and the service person agree to the door-to-door service time, when the service person performs door-to-door service, a face recognition terminal recognizes the face of the service person and sends the recognized face information to a server, the server inquires the name of the service person corresponding to the received face information, after the name of the service person is inquired, the server adds 1 to the number of service times of the service person in a service person list of a service item of the door-to-door service, and meanwhile, a timing module starts timing the door-to-door service of the service person;
after the face recognition terminal recognizes face information of a service person during door-in service of the service person, the face recognition terminal sends information to the intelligent door lock so that the intelligent door lock is unlocked, the intelligent door lock unlocked can be unlocked in the modes of passwords, fingerprints, keys, remote control and the like, and the service person enters a home of a service demand party for service after unlocking;
after the service is completed, the service personnel leave the home of the service demander and close the home of the service demander, at the moment, the face recognition terminal recognizes the face of the service personnel again and sends the face information to the server, the server inquires the name of the service personnel corresponding to the received face information according to the data stored in the storage module, after the name of the service personnel is inquired, the timing module stops timing the last door service of the service personnel to obtain the service time of the service personnel, the service time of the service personnel is accumulated to the total service time of the service personnel for the service, the face recognition terminal simultaneously sends information to the intelligent door lock, the intelligent door lock enters the locked state again, the intelligent door lock can not be unlocked through the face recognition terminal any more on the same day, and the intelligent door lock can only be operated through the Bluetooth connection between the mobile phone of the service demander and the intelligent door lock to unlock and lock the intelligent door lock on the same day Status.
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| CN202111239009.4A CN113920626B (en) | 2021-10-25 | 2021-10-25 | Online customized service system and application method thereof |
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| CN111610722A (en) * | 2020-05-26 | 2020-09-01 | 深圳市欧瑞博科技股份有限公司 | Intelligent control method, system and device for house cleaning and storage medium |
| CN112291715A (en) * | 2020-09-09 | 2021-01-29 | 好管家(珠海)科技有限公司 | Internet of things management system for household industry |
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