CN112258112A

CN112258112A - Express delivery terminal delivery monitoring method, device and system

Info

Publication number: CN112258112A
Application number: CN202011144201.0A
Authority: CN
Inventors: 董文立
Original assignee: Shanghai Zhongtongji Network Technology Co Ltd
Current assignee: Shanghai Zhongtongji Network Technology Co Ltd
Priority date: 2020-10-23
Filing date: 2020-10-23
Publication date: 2021-01-22

Abstract

The invention relates to a method, a device and a system for monitoring delivery of an express delivery terminal, which are used for determining the network point delivery information of a delivery network point according to network point scanning information; according to the subordinate scanning information, unit dispatching information of subordinate business units is determined; generating subordinate delivery evaluation information and website delivery evaluation information according to the unit delivery information, the website delivery information and the delivery evaluation standard; refreshing unit delivery information, subordinate delivery evaluation information, network point delivery information and network point delivery evaluation information according to the signing information; and if the unit reminding demand information determined according to the subordinate dispatch evaluation information and/or the network point reminding demand information determined according to the network point dispatch evaluation information indicates that reminding demands exist, sending reminding information to subordinate business units and/or dispatch network points. The evaluation information is updated in real time during dispatching, and the dispatching network points or the subordinate business units thereof are reminded in real time when reminding needs exist, so that the dispatching condition can be improved in time, the dispatching improvement efficiency is improved, and the terminal dispatching timeliness improvement effect is improved.

Description

Express delivery terminal delivery monitoring method, device and system

Technical Field

The invention relates to the technical field of express delivery, in particular to a method, a device and a system for monitoring delivery of an express delivery terminal.

Background

End-of-stream distribution is a logistic activity where packages are delivered to customers, i.e. the stage where the packages are delivered to the customers from the end-of-stream distribution site. The timeliness is the core competitiveness of the express industry, and the promotion of the timeliness is the constant theme in express production, so that the promotion of the timeliness is also particularly important in terminal logistics distribution.

In the prior art, for delivery at an express delivery end, generally, after delivery is finished, delivery evaluation is performed on a delivery site and a salesman under the delivery site by using historical delivery data, so that an evaluation result is improved, but the delivery site and the salesman can only passively receive the delivery evaluation result after delivery is finished, a current delivery task cannot be improved in the first time, and the delivery timeliness is not greatly improved.

Disclosure of Invention

In view of the above, an object of the present invention is to provide a method, an apparatus, and a system for monitoring delivery of an express delivery terminal, so as to solve the problems in the prior art that a delivery site and a service person can only passively receive a delivery evaluation result after the delivery is completed, and cannot improve a current delivery task in the first time, so that the delivery site and its subordinate service person have low improvement efficiency on the delivery service, and the improvement effect of the terminal delivery timeliness is small.

In order to achieve the purpose, the invention adopts the following technical scheme:

an express delivery terminal delivery monitoring method comprises the following steps:

determining the network node dispatching information of the dispatching network node corresponding to the network node identification according to the network node scanning information carrying the network node identification and sent by the dispatching network node scanning terminal;

determining unit dispatching information of a subordinate business unit corresponding to a subordinate identification according to subordinate scanning information which is sent by a subordinate scanning terminal and carries the subordinate identification; wherein each mesh point identifier is associated with at least one subordinate identifier;

according to the unit delivery information, the network node delivery information and a predetermined delivery evaluation standard, performing delivery evaluation on the subordinate business unit and the network node delivery to generate subordinate delivery evaluation information carrying the subordinate identification and network node delivery evaluation information carrying the network node identification;

acquiring signing information which is sent by the subordinate scanning terminal and carries the subordinate identification;

refreshing the unit delivery information and the subordinate delivery evaluation information corresponding to the subordinate identification, the website delivery information and the website delivery evaluation information corresponding to the website identification associated with the subordinate identification according to the signing information;

determining unit reminding requirement information and website reminding requirement information according to the subordinate dispatch evaluation information and the website dispatch evaluation information;

if the unit reminding requirement information indicates that a reminding requirement exists, reminding information is sent to a subordinate business unit corresponding to the subordinate identification; and if the network point reminding requirement information shows that reminding requirements exist, sending the reminding information to a delivery network point corresponding to the network point identification.

Further, in the method for monitoring delivery of an express delivery terminal, before performing delivery evaluation on the subordinate business unit and the delivery point according to the unit delivery information, the delivery information of the delivery point, and a predetermined delivery evaluation standard, the method further includes:

determining express delivery arrival time of the delivery network points according to delivery time, delivery time and operation time of the delivery center;

determining the sign-in deadline according to the express arrival time and historical sign-in completion data stored in a pre-established database;

determining the proportion of the problem pieces according to historical data in the database;

determining the yield of the target label according to the proportion of the problem pieces;

and taking the destination tag yield and the sign-off deadline as the dispatch evaluation standard.

Further, in the method for monitoring delivery of an express delivery terminal, the delivery information of the network point includes: the system comprises a network point dispatch list, a signing-in state corresponding to each dispatch in the network point dispatch list, a total number of network point dispatches and a total number of network point dispatches to be signed-in;

the unit dispatch information includes: the unit dispatch list, the signing state corresponding to each dispatch in the unit dispatch list, the unit dispatch total number and the unit dispatch total number to be signed;

the step of performing dispatch evaluation on the subordinate business unit and the dispatch network point according to the unit dispatch information, the network point dispatch information and a predetermined dispatch evaluation standard to generate subordinate dispatch evaluation information carrying the subordinate identification and network point dispatch evaluation information carrying the network point identification comprises the following steps:

determining a unit signing yield and a unit signing rate corresponding to the subordinate identification according to the unit sending total number, the unit sending total number to be signed and the pre-recorded sending duration;

according to the unit sign yield, the target tag yield, the unit sign-in rate and the sign-in deadline, determining unit expected standard reaching information corresponding to the subordinate identification;

taking the unit signing yield, the unit signing rate and the unit expected standard reaching information corresponding to the subordinate identification as subordinate dispatch evaluation information corresponding to the subordinate identification;

determining the website signing yield and the website signing rate corresponding to the website identification according to the website sending total number, the website sending total number to be signed and received and the sending duration;

determining expected standard-reaching information of the network points corresponding to the network point identifications according to the network point signing yield, the mesh label yield, the network point signing rate and the signing deadline;

and taking the website signing yield, the website signing rate and the website expected standard reaching information corresponding to the website identification as website dispatch evaluation information corresponding to the website identification.

Further, in the method for monitoring delivery of an express delivery terminal, the determining, according to the unit sign-out rate, the destination tag yield, the unit sign-out rate, and the sign-out deadline, unit expected standard information corresponding to the subordinate identifier includes:

determining unit expected completion time corresponding to the subordinate identification according to the unit signing yield, the target label yield and the unit signing rate;

comparing the unit expected completion time with the sign-off deadline, and determining the unit expected standard reaching information corresponding to the subordinate identification;

the determining the expected standard reaching information of the network points corresponding to the network point identifications according to the network point signing yield, the mesh label yield, the network point signing rate and the signing deadline time comprises the following steps:

determining the expected completion time of the website corresponding to the website identification according to the website signing yield, the mesh label yield and the website signing rate;

and comparing the expected completion time of the network point with the sign-in deadline, and determining the expected standard-reaching information of the network point corresponding to the network point identification.

Further, in the method for monitoring delivery of an express delivery terminal, the determining unit reminding requirement information and site reminding requirement information according to the subordinate delivery evaluation information and the site delivery evaluation information includes:

if the unit expected standard-reaching information corresponding to the subordinate identification represents that the unit delivery does not reach the standard, determining that the unit reminding requirement information corresponding to the subordinate identification represents that reminding requirements exist;

and if the expected standard-reaching information of the network points corresponding to the network point identifications indicates that the delivery of the network points is not up to the standard, determining that the reminding requirement information of the network points corresponding to the network point identifications indicates that reminding requirements exist.

Further, in the method for monitoring delivery of an express delivery end, before refreshing, according to the sign-in information, the unit delivery information and the subordinate delivery evaluation information corresponding to the subordinate identifier, and the website delivery information and the website delivery evaluation information corresponding to the website identifier associated with the subordinate identifier, the method further includes:

judging whether the current time reaches the sign-in deadline or not;

if the current time reaches the sign-off deadline, stopping refreshing the unit dispatching information, the subordinate dispatching evaluation information, the network point dispatching information and the network point dispatching evaluation information, and storing the unit dispatching information, the subordinate dispatching evaluation information, the network point dispatching information and the network point dispatching evaluation information into the database;

correspondingly, the refreshing the unit delivery information and the subordinate delivery evaluation information corresponding to the subordinate identifier, the website delivery information and the website delivery evaluation information corresponding to the website identifier associated with the subordinate identifier according to the sign-in information includes:

and if the current time does not reach the signing deadline, refreshing the unit dispatching information and the subordinate dispatching evaluation information corresponding to the subordinate identifier, and the network point dispatching information and the network point dispatching evaluation information corresponding to the network point identifier associated with the subordinate identifier according to the signing information.

The invention also provides an express delivery terminal delivery monitoring device, which comprises: the device comprises a first determining module, an evaluating module, an obtaining module, a refreshing module, a second determining module and a sending module;

the first determining module is used for determining the website dispatching information of the dispatch website corresponding to the website identification according to the website scanning information carrying the website identification and sent by the dispatch website scanning terminal;

the first determining module is further configured to determine unit dispatch information of a subordinate business unit corresponding to a subordinate identifier according to subordinate scanning information carrying the subordinate identifier and sent by a subordinate scanning terminal; wherein each mesh point identifier is associated with at least one subordinate identifier;

the evaluation module is used for carrying out dispatch evaluation on the subordinate business units and the dispatch network points according to the unit dispatch information, the network point dispatch information and a predetermined dispatch evaluation standard to generate subordinate dispatch evaluation information carrying subordinate identifications and network point dispatch evaluation information carrying network point identifications;

the acquisition module is used for acquiring signing information which is sent by the subordinate scanning terminal and carries the subordinate identification;

the refreshing module is used for refreshing the unit delivery information and the subordinate delivery evaluation information corresponding to the subordinate identifier, the website delivery information and the website delivery evaluation information corresponding to the website identifier associated with the subordinate identifier according to the signing information;

the second determining module is used for determining unit reminding requirement information and website reminding requirement information according to the subordinate dispatch evaluation information and the website dispatch evaluation information;

the sending module is used for sending reminding information to the subordinate business unit corresponding to the subordinate identification if the unit reminding requirement information indicates that reminding requirements exist; and if the network point reminding requirement information shows that reminding requirements exist, sending the reminding information to a delivery network point corresponding to the network point identification.

Further, the delivery monitoring device for the express delivery terminal further comprises a third determining module;

the third determining module is used for determining express delivery arrival time of the delivery network point according to delivery time, delivery time and operation time of a delivery center;

Further, in the foregoing express delivery terminal delivery monitoring device, the delivery information of the network point includes: the system comprises a network point dispatch list, a signing-in state corresponding to each dispatch in the network point dispatch list, a total number of network point dispatches and a total number of network point dispatches to be signed-in;

the evaluation module is specifically used for determining a unit signing yield and a unit signing rate corresponding to the subordinate identification according to the unit sending total number, the unit sending total number to be signed and received and the pre-recorded sending duration;

The invention also provides an express delivery terminal delivery monitoring system, which comprises: the system comprises a processor and a memory connected with the processor;

the memory is used for storing a computer program, and the computer program is at least used for the express delivery terminal delivery monitoring method;

the processor is used for calling and executing the computer program.

A delivery monitoring method, device and system for an express delivery terminal are disclosed, wherein the delivery information of a delivery network point corresponding to a network point identifier is determined according to network point scanning information carrying the network point identifier sent by a delivery network point scanning terminal; determining unit dispatching information of a subordinate business unit corresponding to a subordinate identification according to subordinate scanning information which is sent by a subordinate scanning terminal and carries the subordinate identification; according to the unit delivery information, the network node delivery information and a predetermined delivery evaluation standard, performing delivery evaluation on subordinate business units and delivery network nodes to generate subordinate delivery evaluation information carrying subordinate identifications and network node delivery evaluation information carrying network node identifications; according to signing-in information which is sent by a subordinate scanning terminal and carries subordinate identification, unit sending information and subordinate sending evaluation information which correspond to the subordinate identification and network point sending information and network point sending evaluation information which correspond to network point identification which is associated with the subordinate identification are refreshed; determining unit reminding requirement information and website reminding requirement information according to subordinate dispatch evaluation information and website dispatch evaluation information; if the unit reminding requirement information indicates that a reminding requirement exists, sending reminding information to a subordinate business unit corresponding to the subordinate identification; and if the network reminding requirement information indicates that reminding requirements exist, sending reminding information to a delivery network corresponding to the network identification. By adopting the technical scheme, the delivery evaluation information is updated in real time in the delivery process of the express delivery terminal, and the delivery network points or the subordinate salesmen/contract areas thereof are reminded in real time when reminding needs are met, so that the delivery condition can be improved at the first time, the delivery improvement efficiency is improved, and the improvement effect of the delivery timeliness of the terminal is improved.

It is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the invention, as claimed.

Drawings

In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts.

FIG. 1 is a flow chart provided by an embodiment of a method for monitoring delivery of an express delivery terminal of the present invention;

fig. 2 is a schematic structural diagram of an express delivery terminal delivery monitoring device according to an embodiment of the present invention;

fig. 3 is a schematic structural diagram provided by an embodiment of the delivery monitoring system of the express delivery terminal of the present invention.

Detailed Description

In order to make the objects, technical solutions and advantages of the present invention more apparent, the technical solutions of the present invention will be described in detail below. It is to be understood that the described embodiments are merely exemplary of the invention, and not restrictive of the full scope of the invention. All other embodiments, which can be derived by a person skilled in the art from the examples given herein without any inventive step, are within the scope of the present invention.

Fig. 1 is a flowchart provided in an embodiment of the method for monitoring delivery of an express delivery terminal of the present invention, and as shown in fig. 1, the method for monitoring delivery of an express delivery terminal of the present embodiment specifically includes the following steps:

s101, determining the network node dispatching information of the dispatch network node corresponding to the network node identification according to the network node scanning information carrying the network node identification and sent by the dispatch network node scanning terminal;

for the delivery of the express delivery terminal, the express is delivered to each delivery network from the delivery center, and each delivery network distributes all the express to the subordinate business units of the delivery network so as to lead the subordinate business units to carry out inter-delivery. The subordinate business units can be dispatch business persons (i.e. couriers) or contract areas.

After the express delivery center delivers to the delivery site, the staff of the delivery site can scan the express by using the delivery site scanning terminal, and in this embodiment, the site scanning information sent by the delivery site scanning terminal needs to be acquired, and the site scanning information carries the site identification of the current delivery site, so as to determine which delivery site the site scanning information belongs to. And determining the website dispatching information of the dispatch website corresponding to the website identification according to the acquired website scanning information. The website scanning information may include at least one of a single number of the express, recipient information, and the like. The network node sending information comprises a network node sending list, a signing-off state corresponding to each sending in the network node sending list, a network node sending total number and a network node sending to-be-signed-off total number. The network point delivery list is a list generated according to the scanning information of all network points sent by the delivery network point scanning terminal, namely a list of all express mails delivered to the delivery network point by the delivery center. The total number of the network point dispatches is the total number of all dispatches in the network point dispatch list, and the total number of the to-be-signed dispatches is the number of dispatches which are not signed in the signing state in all dispatches in the network point dispatch list. When the information is sent by the net points, the signing-in state corresponding to each piece is not signed-in, and the total number of the to-be-signed-in of the net point pieces is the same as the total number of the net point pieces.

S102, determining unit dispatching information of a subordinate business unit corresponding to a subordinate identification according to subordinate scanning information which is sent by a subordinate scanning terminal and carries the subordinate identification;

after the staff of the dispatch network finishes scanning all the express delivered by the express center, the dispatch network can distribute the received express to the subordinate business units corresponding to the dispatch network. The subordinate business unit corresponding to the dispatch node needs to scan the express item allocated by the dispatch node through the subordinate scanning terminal, in this embodiment, the subordinate scanning information sent by the subordinate scanning terminal needs to be obtained, and the subordinate scanning information carries a subordinate identifier, so as to determine which subordinate business unit the subordinate scanning information belongs to. And determining unit dispatching information of the subordinate business unit corresponding to the subordinate identification according to the acquired subordinate scanning information. Wherein, the subordinate scanning information may include at least one item of the order number, the recipient information and the like of the express. The unit dispatch information includes: the unit dispatch list, the signing state corresponding to each dispatch in the unit dispatch list, the total number of the unit dispatches and the total number of the units dispatches to be signed.

Each network point identification is associated with at least one subordinate identification, and the network point dispatch list in the network point dispatch information corresponding to the network point identification comprises unit dispatch lists in unit dispatch information corresponding to all subordinate identifications associated with the network point identification. The total number of the network point dispatches in the network point dispatching information corresponding to the network point identification is the sum of the total number of the unit dispatches in the unit dispatching information corresponding to all subordinate identifications associated with the network point identification; the total number to be signed by the network node dispatch in the network node dispatching information corresponding to the network node identification is the sum of the total number to be signed by the unit dispatch in the unit dispatching information corresponding to all subordinate identifications associated with the network node identification.

S103, according to the unit delivery information, the network node delivery information and a predetermined delivery evaluation standard, performing delivery evaluation on the subordinate business unit and the delivery network node to generate subordinate delivery evaluation information carrying subordinate identification and network node delivery evaluation information carrying network node identification;

after the delivery information and the unit delivery information of the network are determined, according to the network delivery information, the unit delivery information and a predetermined delivery evaluation standard, the delivery evaluation is carried out on the subordinate business units and the delivery network, and therefore corresponding network delivery evaluation information and subordinate delivery evaluation information are generated. The network point dispatch evaluation information carries network point identification, and the subordinate dispatch evaluation information carries subordinate identification. The predetermined dispatch evaluation criteria include destination tag yield and sign-off time.

Further, the method specifically comprises the following steps:

firstly, determining a unit signing yield and a unit signing rate corresponding to a subordinate identifier according to the unit sending total number, the unit sending total number to be signed and the pre-recorded sending time length;

and calculating the unit signing yield corresponding to the subordinate identifier according to the unit dispatching total number corresponding to the subordinate identifier and the unit dispatching to-be-signed total number. Specifically, the total signed amount of the unit dispatch corresponding to the subordinate identifier is calculated according to the total signed amount of the unit dispatch corresponding to the subordinate identifier and the total to be signed by the unit dispatch, and then the unit signed yield corresponding to the subordinate identifier is calculated according to the total signed amount of the unit dispatch corresponding to the subordinate identifier and the total signed amount of the unit dispatch. Wherein, the total signed amount of the unit dispatch is the total signed amount of the unit dispatch-the total signed amount of the unit dispatch; the unit dispatch yield is the total signed-in per unit dispatch/total dispatch.

The embodiment also records the dispatching time length, wherein the dispatching time length is the time length from the express arrival time of the express to the dispatch network point to the current time. And calculating the unit signing rate corresponding to the subordinate identifier according to the total signed-in number of the unit dispatch corresponding to the subordinate identifier and the dispatch duration.

Secondly, unit expected standard reaching information corresponding to subordinate identifications is determined according to the unit sign yield, the target label yield, the unit sign-in rate and the sign-in deadline;

first, the expected completion time of the unit corresponding to the subordinate identifier needs to be determined according to the unit signing yield, the target signing rate and the unit signing rate corresponding to the subordinate identifier. Specifically, according to the mesh tag yield, the unit signing yield and the unit dispatching total number, the number of dispatches needing to be signed up before reaching the mesh tag yield can be calculated, then according to the unit signing rate, the time length required for completing the number of dispatches needing to be signed up can be calculated, then the current time and the time length required for completing the number of dispatches needing to be signed up are utilized, and therefore the unit expected completion time corresponding to the subordinate identification can be determined.

And secondly, comparing the unit expected completion time with the sign-in deadline, and determining unit expected standard reaching information corresponding to the subordinate identification. If the unit expected completion time is earlier than the sign-in deadline, indicating that the subordinate business unit corresponding to the subordinate identification reaches the target tag yield before the sign-in deadline, and indicating that the unit expected standard-reaching information corresponding to the subordinate identification indicates that the unit dispatch reaches the standard; if the expected completion time of the unit is later than the sign-off deadline, the result shows that the subordinate business unit corresponding to the subordinate identifier does not reach the target tag yield when the sign-off deadline is reached, and the expected standard-reaching information of the unit corresponding to the subordinate identifier indicates that the unit dispatch does not reach the standard.

Thirdly, the unit sign yield, the unit sign-in rate and the unit expected standard reaching information corresponding to the subordinate identification are used as subordinate dispatch evaluation information corresponding to the subordinate identification;

fourthly, according to the total number of the network point dispatches, the total number of the network point dispatches to be signed off and the dispatching duration, the network point signing yield and the network point signing rate corresponding to the network point identification are determined;

and calculating the website signing yield corresponding to the website identification according to the total number of the website dispatches corresponding to the website identification and the total number of the website dispatches to be signed. And calculating the signing rate of the network points corresponding to the network point identifications according to the signed total number and the sending duration of the network point dispatches corresponding to the network point identifications. Specifically, the specific calculation method of the node signing rate and the node signing rate is the same as the unit signing rate and the unit signing rate, and those skilled in the art can complete the calculation of the node signing rate and the node signing rate according to the above-mentioned contents, and details are not described here.

Fifthly, according to the network point sign yield, the network point sign-in rate and the sign-in deadline, network point expected standard information corresponding to the network point identification is determined;

firstly, the expected completion time of the website corresponding to the website identifier is determined according to the website identifier yield, the mesh tag yield and the website signing rate corresponding to the website identifier. Specifically, the specific calculation method of the net point expected completion time corresponding to the net point identifier is the same as the calculation method of the unit expected completion time, and a person skilled in the art can complete the calculation of the net point expected completion time according to the above-mentioned contents, which is not described herein again.

And secondly, comparing the expected completion time and the sign-in deadline of the network point, and determining the expected standard-reaching information of the network point corresponding to the network point identification. If the expected completion time of the network point is earlier than the sign-in deadline, the network point is shown to reach the target label yield before the sign-in deadline, and the network point expected standard-reaching information corresponding to the network point identification represents that the network point is sent to reach the standard; if the expected completion time of the network point is later than the sign-off time, the result shows that the delivery network point corresponding to the network point identifier does not reach the yield of the mesh label when the sign-off time is reached, and the expected standard-reaching information of the network point corresponding to the network point identifier indicates that the delivery of the network point is not up to the standard.

And sixthly, taking the website signing yield, the website signing rate and the website expected standard reaching information corresponding to the website identification as website dispatch evaluation information corresponding to the website identification.

In this embodiment, in step S103, first to third may be executed, and then fourth to sixth may be executed, or first to sixth may be executed, and then first to third may be executed, which is not specifically limited in this embodiment.

S104, acquiring signing information which is sent by a subordinate scanning terminal and carries a subordinate identifier;

after scanning the express required to be dispatched, the subordinate business unit starts to dispatch the express, and when the dispatch of the express is finished, the subordinate scanning terminal is used for sending signing information, wherein the signing information carries a subordinate identifier corresponding to the subordinate scanning terminal. The signing information can be an express mail single number and the like. In this embodiment, the signing information carrying the subordinate identifier sent by the subordinate scanning terminal needs to be acquired.

S105, according to the signing information, refreshing unit delivery information and subordinate delivery evaluation information corresponding to subordinate identifications, and network point delivery information and network point delivery evaluation information corresponding to network point identifications associated with the subordinate identifications;

and refreshing unit delivery information and subordinate delivery evaluation information corresponding to the subordinate identification, and network point delivery information and network point delivery evaluation information corresponding to the network point identification associated with the subordinate identification according to the acquired signing-in information carrying the subordinate identification. For example, each time one piece of signing information is obtained, the signing state corresponding to the piece matched with the signing information in the unit piece dispatching list in the unit sending information corresponding to the subordinate identifier is updated from no signing to signed, and then the total number of units to be signed for dispatching is reduced by one. And updating the signing state corresponding to the dispatch matched with the signing information in the dispatch list of the network points in the dispatch information of the network points corresponding to the network point identification associated with the subordinate identification from non-signing to signed, and then reducing the total number of the to-be-signed dispatches of the network points by one. Since the subordinate dispatch evaluation information and the website dispatch evaluation information are determined by calculation according to the unit dispatch information and the website dispatch information, the subordinate dispatch evaluation information and the website dispatch evaluation information are correspondingly updated after the unit dispatch information and the website dispatch information are updated.

S106, determining unit reminding requirement information and website reminding requirement information according to subordinate dispatch evaluation information and website dispatch evaluation information;

if unit expected standard reaching information in subordinate dispatch evaluation information corresponding to the subordinate identification represents that the dispatch of the unit reaches the standard, determining that unit reminding demand information corresponding to the subordinate identification represents that no reminding demand exists; and if the expected meeting information of the network points in the network point sending evaluation information corresponding to the network point identification indicates that the network point sending is up to the standard, determining that the reminding requirement information of the network points corresponding to the network point identification indicates that no reminding requirement exists.

If unit expected standard reaching information in subordinate dispatch evaluation information corresponding to the subordinate identification indicates that unit dispatch does not reach the standard, determining that unit reminding requirement information corresponding to the subordinate identification indicates that reminding requirements exist; and if the expected meeting information of the network points in the network point sending evaluation information corresponding to the network point identification indicates that the sending of the network points does not meet the standard, determining that the reminding requirement information of the network points corresponding to the network point identification indicates that the reminding requirement exists.

S107, if the unit reminding requirement information shows that a reminding requirement exists, sending reminding information to a subordinate business unit corresponding to the subordinate identification; and if the network reminding requirement information indicates that reminding requirements exist, sending reminding information to a delivery network corresponding to the network identification.

If the unit reminding requirement information indicates that a reminding requirement exists, sending reminding information to a subordinate business unit corresponding to the subordinate identification; and if the network reminding requirement information indicates that reminding requirements exist, sending reminding information to a delivery network corresponding to the network identification. The reminder information sent to the subordinate business unit may include subordinate dispatch evaluation information, and the reminder information sent to the dispatch node may include node dispatch evaluation information. The reminding information can be sent to the application terminal of the subordinate business unit and/or the application terminal of the delivery network point. The application terminal can be a display screen, a voice player, a scanning terminal, a mobile phone, a computer and the like. If the subordinate business unit receives the reminding information, the dispatching speed can be timely increased, so that the timeliness of the dispatching is improved, the target label yield is guaranteed to be completed within the signing deadline, the dispatching information of the unit corresponding to the subordinate identification can be checked, the dispatching information which is not signed is timely checked, and the dispatching is carried out as soon as possible. If the dispatch network point receives the reminding information, the dispatch information and the dispatch evaluation information of the network point can be checked, and the unit dispatch information and the subordinate dispatch evaluation information of the subordinate business unit of the dispatch network point can be inquired, so that the subordinate business unit with lower dispatch speed is reminded, the dispatch condition can be timely improved by the subordinate business unit of the dispatch network point, and the dispatch speed is improved. Compared with the prior art, the method has the advantages that the dispatch network point or the subordinate business unit evaluates according to the historical data after all dispatches are completed, and improves the next dispatch according to the evaluation result.

In the method for monitoring delivery of the express delivery terminal, the network point delivery information of the delivery network point corresponding to the network point identifier is determined according to the network point scanning information carrying the network point identifier sent by the delivery network point scanning terminal; determining unit dispatching information of a subordinate business unit corresponding to a subordinate identification according to subordinate scanning information which is sent by a subordinate scanning terminal and carries the subordinate identification; according to the unit delivery information, the network node delivery information and a predetermined delivery evaluation standard, performing delivery evaluation on subordinate business units and delivery network nodes to generate subordinate delivery evaluation information carrying subordinate identifications and network node delivery evaluation information carrying network node identifications; according to signing-in information which is sent by a subordinate scanning terminal and carries subordinate identification, unit sending information and subordinate sending evaluation information which correspond to the subordinate identification and network point sending information and network point sending evaluation information which correspond to network point identification which is associated with the subordinate identification are refreshed; determining unit reminding requirement information and website reminding requirement information according to subordinate dispatch evaluation information and website dispatch evaluation information; if the unit reminding requirement information indicates that a reminding requirement exists, sending reminding information to a subordinate business unit corresponding to the subordinate identification; and if the network reminding requirement information indicates that reminding requirements exist, sending reminding information to a delivery network corresponding to the network identification. By adopting the technical scheme of the embodiment, the delivery evaluation information is updated in real time in the delivery process of the express delivery terminal, and the delivery network points or the subordinate salesmen/contract areas are reminded in real time when reminding needs are needed, so that the delivery condition can be improved at the first time, the delivery improvement efficiency is improved, and the promotion effect of the delivery timeliness of the terminal is improved.

Further, the method for monitoring delivery of an express delivery terminal according to this embodiment further includes, before performing delivery evaluation on a subordinate business unit and a delivery node, according to unit delivery information, node delivery information, and a predetermined delivery evaluation standard, the following steps:

firstly, determining express delivery arrival time of a delivery network point according to delivery time, delivery time and operation time of a delivery center;

in this embodiment, the dispatch center records the dispatch time when sending the express mail, and determines the arrival time of the express mail at the dispatch network according to the dispatch time of the dispatch center, the delivery time from the dispatch center to the dispatch network, and the unloading and sorting operation time of the dispatch network. The express arrival time is calculated by adding the delivery time length to the delivery center sending time and adding the operation time length. The delivery duration is calculated according to the distance between the delivery center and the delivery network points and the delivery speed. Therefore, the express delivery of different delivery times and the express delivery arrival time of different delivery network points are different.

Secondly, determining signing deadline according to express delivery arrival time and historical signing completion data stored in a pre-established database;

in the embodiment, a database is created in advance, dispatch historical data are stored in the database, and the dispatch historical data comprise historical signing completion data. And determining the sign-in deadline according to the express arrival time and historical sign-in completion data stored in a pre-established database. Wherein the historical sign-off completion data is the average or earliest time to reach the target tag yield. And adding the average time length or the earliest time length for reaching the target tag yield in the historical data to the arrival time of the express to obtain the sign-in deadline. The present embodiment preferably calculates the sign-off time by adding the arrival time of the express item to the average time length to reach the target tag yield in the historical data.

Thirdly, determining the proportion of the problem parts according to historical data in the database;

and recording problem pieces occurring in the dispatching process in historical data stored in the database, and determining the occurrence proportion of the problem pieces as the proportion of the problem pieces according to the historical data.

Fourthly, determining the yield of the target label according to the proportion of the problem pieces;

although the yield of the label is required to be 100% in principle, the yield of the label is preferably determined by subtracting the ratio of the problem component from 100% in the present embodiment, considering that the ratio needs to be adjusted appropriately for the special situation such as the problem component.

Fifth, the destination tag yield and sign-off cutoff were used as dispatch evaluation criteria.

In the embodiment, the express arrival time can also be changed according to different express delivery times and different delivery network points, so that the sign-in deadline is different, the historical data in the database is continuously increased, and the proportion of problematic items and the target sign-in rate can also be correspondingly changed. Therefore, according to the scheme, different evaluation standards are adopted during evaluation according to the distance between the delivery center and the delivery network points and the difference of delivery times of the express mails, so that the fairness of the evaluation standards is improved, and the accuracy of delivery evaluation is also improved.

Further, the method for monitoring delivery of an express delivery terminal according to this embodiment further includes, before refreshing, according to the sign-in information, unit delivery information and subordinate delivery evaluation information corresponding to the subordinate identifier, and website delivery information and website delivery evaluation information corresponding to a website identifier associated with the subordinate identifier, the following steps:

firstly, judging whether the current time reaches the sign-off deadline;

secondly, if the current time reaches the sign-off deadline, refreshing unit dispatching information, subordinate dispatching evaluation information, network point dispatching information and network point dispatching evaluation information is stopped, and the unit dispatching information, the subordinate dispatching evaluation information, the network point dispatching information and the network point dispatching evaluation information are stored in a database;

after the unit dispatch information, subordinate dispatch evaluation information, network point dispatch information and network point dispatch evaluation information are stored in a database, the information can be used as historical data so as to calculate evaluation standards later, and the information can be acquired from the database at any time for viewing.

And if the current time does not reach the signing deadline, continuously refreshing unit dispatching information and subordinate dispatching evaluation information corresponding to the subordinate identification, and website dispatching information and website dispatching evaluation information corresponding to the website identification associated with the subordinate identification according to the signing information.

In order to be more comprehensive, the application also provides an express delivery terminal delivery monitoring device corresponding to the express delivery terminal delivery monitoring method provided by the embodiment of the invention.

Fig. 2 is a schematic structural diagram of an express delivery terminal delivery monitoring device according to an embodiment of the present invention, and as shown in fig. 2, the express delivery terminal delivery monitoring device according to the embodiment includes: a first determination module 101, an evaluation module 102, an acquisition module 103, a refresh module 104, a second determination module 105 and a sending module 106.

A first determining module 101, configured to determine, according to a website scanning information carrying a website identifier sent by a dispatch website scanning terminal, a website dispatch information of a dispatch website corresponding to the website identifier;

the first determining module 101 is further configured to determine unit dispatch information of a subordinate business unit corresponding to a subordinate identifier according to subordinate scanning information carrying the subordinate identifier and sent by a subordinate scanning terminal; wherein each mesh point identifier is associated with at least one subordinate identifier;

the evaluation module 102 is configured to perform dispatch evaluation on subordinate business units and dispatch nodes according to the unit dispatch information, the node dispatch information, and a predetermined dispatch evaluation standard, and generate subordinate dispatch evaluation information carrying subordinate identifications and node dispatch evaluation information carrying node identifications;

the acquisition module 103 is configured to acquire signing information carrying a subordinate identifier sent by a subordinate scanning terminal;

the refreshing module 104 is used for refreshing unit delivery information and subordinate delivery evaluation information corresponding to the subordinate identifier, and website delivery information and website delivery evaluation information corresponding to the website identifier associated with the subordinate identifier according to the signing information;

the second determining module 105 is configured to determine unit reminding requirement information and website reminding requirement information according to subordinate dispatch evaluation information and website dispatch evaluation information;

the sending module 106 is configured to send a reminding message to a subordinate business unit corresponding to the subordinate identifier if the unit reminding requirement message indicates that a reminding requirement exists; and if the network reminding requirement information indicates that reminding requirements exist, sending reminding information to a delivery network corresponding to the network identification.

The terminal monitoring device that dispatches of express delivery of this embodiment, at the terminal in-process real-time update of dispatching of express delivery and send piece evaluation information, remind dispatch net point or its subordinate salesman/contract district in real time when reminding the demand to can improve the dispatch condition the very first time, promoted and sent a piece and improve efficiency, increaseed the terminal promotion effect of dispatching the ageing.

Further, the terminal delivery monitoring device of express delivery of this embodiment further includes a third determining module.

The third determining module is used for determining express delivery arrival time of the delivery network point according to the delivery time, the delivery time and the operation time of the delivery center; determining signing deadline according to express arrival time and historical signing completion data stored in a pre-established database; determining the proportion of the problem pieces according to historical data in a database; determining the yield of the target label according to the proportion of the problem pieces; the destination label yield and sign-off time were used as dispatch evaluation criteria.

Further, in the terminal delivery monitoring device of express delivery of this embodiment, the delivery information of the network includes: the network point dispatch list, the signing-off state corresponding to each dispatch in the network point dispatch list, the total number of the network point dispatches and the total number of the network point dispatches to be signed off; the unit dispatch information includes: the unit dispatch list, the signing state corresponding to each dispatch in the unit dispatch list, the total number of the unit dispatches and the total number of the units dispatches to be signed.

The evaluation module is specifically used for determining the unit signing yield and the unit signing rate corresponding to the subordinate identification according to the unit sending total number, the unit sending total number to be signed and the pre-recorded sending duration;

according to the unit sign yield, the target label yield, the unit sign-in rate and the sign-in deadline, unit expected standard reaching information corresponding to the subordinate identification is determined;

taking the unit sign yield, the unit sign-in rate and the unit expected standard reaching information corresponding to the subordinate identification as subordinate dispatch evaluation information corresponding to the subordinate identification;

according to the network point sign yield, the mesh label yield, the network point sign-in rate and the sign-in deadline, determining network point expected standard-reaching information corresponding to the network point identification;

and taking the website signing rate, the website signing rate and the website expected standard reaching information corresponding to the website identification as the website dispatch evaluation information corresponding to the website identification.

Further, in the device for monitoring delivery of an express delivery terminal of this embodiment, the second determining module 105 is specifically configured to determine that the unit reminding requirement information corresponding to the subordinate identifier indicates that the reminding requirement exists if the unit expected standard-reaching information corresponding to the subordinate identifier indicates that the unit delivery does not reach the standard; and if the expected meeting information of the network points corresponding to the network point identifications indicates that the delivery of the network points does not meet the standard, determining that the reminding requirement information of the network points corresponding to the network point identifications indicates that reminding requirements exist.

Further, the terminal delivery monitoring device of express delivery of this embodiment still includes judgment module and storage module.

The judging module is used for judging whether the current time reaches the sign-off deadline or not;

the storage module is used for stopping refreshing the unit dispatching information, the subordinate dispatching evaluation information, the network point dispatching information and the network point dispatching evaluation information if the current time reaches the sign-off deadline, and storing the unit dispatching information, the subordinate dispatching evaluation information, the network point dispatching information and the network point dispatching evaluation information into a database;

the refreshing module 104 is specifically configured to refresh, according to the sign-in information, unit dispatch information and subordinate dispatch evaluation information corresponding to the subordinate identifier, and website dispatch information and website dispatch evaluation information corresponding to a website identifier associated with the subordinate identifier, if the current time does not reach the sign-in deadline.

With regard to the apparatus in the above-described embodiment, the specific manner in which each module performs the operation has been described in detail in the embodiment related to the method, and will not be elaborated here.

Fig. 3 is a schematic structural diagram of an express delivery terminal dispatch monitoring system according to an embodiment of the present invention, and as shown in fig. 3, the express delivery terminal dispatch monitoring system of the present embodiment includes a processor 21 and a memory 22 connected to the processor 21;

the memory 22 is used for storing a computer program at least for executing the express delivery terminal dispatch monitoring method of the above embodiment;

the processor 21 is used to call and execute the computer program.

The terminal dispatch monitored control system of express delivery of this embodiment, send the in-process at the terminal dispatch of express delivery and update in real time and send a piece evaluation information, remind the branch point of sending or its subordinate salesman/contract district in real time when reminding the demand to can improve the dispatch condition the very first time, promoted and sent a piece and improve efficiency, strengthened the terminal promotion effect of sending the ageing.

It is understood that the same or similar parts in the above embodiments may be mutually referred to, and the same or similar parts in other embodiments may be referred to for the content which is not described in detail in some embodiments.

It should be noted that the terms "first," "second," and the like in the description of the present invention are used for descriptive purposes only and are not to be construed as indicating or implying relative importance. Further, in the description of the present invention, the meaning of "a plurality" means at least two unless otherwise specified.

Any process or method descriptions in flow charts or otherwise described herein may be understood as representing modules, segments, or portions of code which include one or more executable instructions for implementing specific logical functions or steps of the process, and alternate implementations are included within the scope of the preferred embodiment of the present invention in which functions may be executed out of order from that shown or discussed, including substantially concurrently or in reverse order, depending on the functionality involved, as would be understood by those reasonably skilled in the art of the present invention.

It should be understood that portions of the present invention may be implemented in hardware, software, firmware, or a combination thereof. In the above embodiments, the various steps or methods may be implemented in software or firmware stored in memory and executed by a suitable instruction execution system. For example, if implemented in hardware, as in another embodiment, any one or combination of the following techniques, which are known in the art, may be used: a discrete logic circuit having a logic gate circuit for implementing a logic function on a data signal, an application specific integrated circuit having an appropriate combinational logic gate circuit, a Programmable Gate Array (PGA), a Field Programmable Gate Array (FPGA), or the like.

It will be understood by those skilled in the art that all or part of the steps carried by the method for implementing the above embodiments may be implemented by hardware related to instructions of a program, which may be stored in a computer readable storage medium, and when the program is executed, the program includes one or a combination of the steps of the method embodiments.

In addition, functional units in the embodiments of the present invention may be integrated into one processing module, or each unit may exist alone physically, or two or more units are integrated into one module. The integrated module can be realized in a hardware mode, and can also be realized in a software functional module mode. The integrated module, if implemented in the form of a software functional module and sold or used as a stand-alone product, may also be stored in a computer readable storage medium.

The storage medium mentioned above may be a read-only memory, a magnetic or optical disk, etc.

In the description herein, references to the description of the term "one embodiment," "some embodiments," "an example," "a specific example," or "some examples," etc., mean that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the invention. In this specification, the schematic representations of the terms used above do not necessarily refer to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples.

Although embodiments of the present invention have been shown and described above, it is understood that the above embodiments are exemplary and should not be construed as limiting the present invention, and that variations, modifications, substitutions and alterations can be made to the above embodiments by those of ordinary skill in the art within the scope of the present invention.

Claims

1. An express delivery terminal delivery monitoring method is characterized by comprising the following steps:

2. The delivery terminal delivery monitoring method according to claim 1, wherein before the delivery evaluation of the subordinate business unit and the delivery network point according to the unit delivery information, the network point delivery information and a predetermined delivery evaluation standard, the method further comprises:

3. The terminal delivery monitoring method according to claim 2, wherein the delivery information of the network site includes: the system comprises a network point dispatch list, a signing-in state corresponding to each dispatch in the network point dispatch list, a total number of network point dispatches and a total number of network point dispatches to be signed-in;

4. The delivery monitoring method for the express delivery terminal according to claim 3, wherein the determining the expected unit standard reaching information corresponding to the subordinate identifier according to the unit label yield, the destination label yield, the unit sign-in rate and the sign-in deadline comprises:

5. The delivery monitoring method for the express delivery terminal according to claim 3, wherein the determining unit reminding demand information and website reminding demand information according to the subordinate delivery evaluation information and the website delivery evaluation information comprises:

6. The delivery terminal delivery monitoring method according to claim 2, wherein before refreshing, according to the sign-in information, the unit delivery information and the subordinate delivery evaluation information corresponding to the subordinate identifier, and the website delivery information and the website delivery evaluation information corresponding to the website identifier associated with the subordinate identifier, the method further comprises:

judging whether the current time reaches the sign-in deadline or not;

7. The utility model provides a terminal dispatch monitoring device of express delivery which characterized in that includes: the device comprises a first determining module, an evaluating module, an obtaining module, a refreshing module, a second determining module and a sending module;

8. The terminal delivery monitoring device of claim 7, further comprising a third determining module;

9. The terminal delivery monitoring device of claim 8, wherein the network delivery information comprises: the system comprises a network point dispatch list, a signing-in state corresponding to each dispatch in the network point dispatch list, a total number of network point dispatches and a total number of network point dispatches to be signed-in;

10. An express delivery terminal delivery monitoring system, comprising: the system comprises a processor and a memory connected with the processor;

the memory for storing a computer program for performing at least the express terminal dispatch monitoring method of any of claims 1-6;

the processor is used for calling and executing the computer program.