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CN110535711B - Video monitoring fault diagnosis system and diagnosis method - Google Patents

Video monitoring fault diagnosis system and diagnosis method Download PDF

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Publication number
CN110535711B
CN110535711B CN201910873258.5A CN201910873258A CN110535711B CN 110535711 B CN110535711 B CN 110535711B CN 201910873258 A CN201910873258 A CN 201910873258A CN 110535711 B CN110535711 B CN 110535711B
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fault
maintenance
fault diagnosis
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CN110535711A (en
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李宏凯
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Henan Junde Information Technology Co ltd
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Henan Junde Information Technology Co ltd
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    • GPHYSICS
    • G01MEASURING; TESTING
    • G01RMEASURING ELECTRIC VARIABLES; MEASURING MAGNETIC VARIABLES
    • G01R31/00Arrangements for testing electric properties; Arrangements for locating electric faults; Arrangements for electrical testing characterised by what is being tested not provided for elsewhere
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06Management of faults, events, alarms or notifications
    • H04L41/0631Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06Management of faults, events, alarms or notifications
    • H04L41/0654Management of faults, events, alarms or notifications using network fault recovery
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06Management of faults, events, alarms or notifications
    • H04L41/0677Localisation of faults
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/08Configuration management of networks or network elements
    • H04L41/0803Configuration setting
    • H04L41/0823Configuration setting characterised by the purposes of a change of settings, e.g. optimising configuration for enhancing reliability
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/02Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
    • H04L67/025Protocols based on web technology, e.g. hypertext transfer protocol [HTTP] for remote control or remote monitoring of applications
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/12Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
    • H04L67/125Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks involving control of end-device applications over a network
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/50Network services
    • H04L67/55Push-based network services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N7/00Television systems
    • H04N7/18Closed-circuit television [CCTV] systems, i.e. systems in which the video signal is not broadcast
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N7/00Television systems
    • H04N7/22Adaptations for optical transmission

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Multimedia (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Health & Medical Sciences (AREA)
  • Computing Systems (AREA)
  • General Health & Medical Sciences (AREA)
  • Medical Informatics (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The invention discloses a video monitoring fault diagnosis system which comprises front-end fault diagnosis equipment, a fault diagnosis operation and maintenance platform and a mobile phone terminal APP, wherein the front-end fault diagnosis equipment comprises an electric signal fault diagnosis module, a network signal fault diagnosis module, a fault processing module and a signal transmitting module; the fault diagnosis operation and maintenance platform comprises a network receiver, a file center, a monitoring center, a dispatching center and a message center, and operation and maintenance personnel receive tasks through a mobile phone terminal APP and carry out field maintenance work. The invention can monitor and diagnose the failure of the front-end equipment related to various video monitoring systems, and ensure the normal operation of the video monitoring systems.

Description

Video monitoring fault diagnosis system and diagnosis method
Technical Field
The invention relates to the technical field of video monitoring, in particular to a video monitoring fault diagnosis system and a video monitoring fault diagnosis method.
Background
In recent years, with the continuous expansion of urban areas, the increase and the mobility of population, the sudden attack of natural disasters and the rigor of world anti-terrorism, various unstable factors are expanded, and the importance of urban public safety is increasingly highlighted, but the increasing speed of domestic public security and police strength is far from meeting the actual demand at present, and video monitoring is taken as an effective technical means and plays a great role in the aspect of guaranteeing social public safety. The video monitoring equipment is an important component of a safety precaution system and comprises a camera, a transmission system, a video server and other products, and the video monitoring equipment of each monitoring point is arranged in a monitoring equipment box. With the increasing of domestic video monitoring equipment, many problems are brought while the security guarantee capability of the urban society is enhanced.
Through statistics, the average daily failure rate of the camera is about 4%, wherein about 60% is power supply failure, about 25% is optical fiber link failure, about 5% is camera equipment failure, about 5% is platform software failure, about 3% is storage failure, and about 2% is other failures, such as server and data network failure, and the like, wherein the power supply failure and the network failure account for nearly 90% of the rate, so that the operation and maintenance of the video monitoring equipment is a great project. The existing video monitoring equipment has the following problems in the aspect of operation and maintenance support service:
(1) The fault elimination delay is serious, the event cannot respond in time, equipment faults are found mainly by means of manual inspection, once the system scale is overlarge, the inspection period becomes very long, the detection standard human factors are very large, the human demand is very large, and the case solving efficiency or the response speed to the emergency is seriously influenced;
(2) Because the equipment mode is various in standard, maintenance service providers are numerous, personnel interfaces are complex, unified command and scheduling are inconvenient, debugging, installation, failure, repair reporting and other work of most of equipment are responsible for equipment manufacturers or operation and maintenance providers, and because the monitoring system relates to numerous equipment, when problems occur, all families possibly mutually restrict and deny the illegal equipment, play leather balls, seriously influence the normal use of the system, cause the problem solving timeliness to be low, solve the problems incompletely and difficultly adapt to the operation and maintenance requirements of the video monitoring system;
(3) The existing maintenance service mainly solves the problems of repair and processing of equipment after alarm and fault, lacks monitoring capability of equipment state and timely discovery capability of fault, and maintenance service engineering personnel basically engage in field work and have high mobility, so that an owner or an operation and maintenance party cannot accurately monitor the working state and the position of each engineering personnel, and meanwhile, for task distribution of the engineering personnel, task information transmission is mainly transmitted by a telephone and a task list form (paper or electronic), timeliness is insufficient, and an information communication channel needs to be improved.
The operation and maintenance work of the existing video monitoring system is completely detected and processed manually, the monitoring difficulty is high, the fault processing is not timely, the operation and maintenance workload is huge, the operation and maintenance cost is continuously increased, the use effect of the video monitoring system is greatly reduced, and the effective development of the urban safety guarantee work is seriously influenced. Therefore, the informatization level of the operation and maintenance work of the video monitoring system is improved, and the establishment of the informatization video monitoring operation and maintenance management system is bound to become the development trend of the video monitoring industry.
Disclosure of Invention
The invention aims to provide a video monitoring fault diagnosis system and a video monitoring fault diagnosis method, which can monitor and diagnose the faults of front-end equipment related to various video monitoring systems and ensure the normal operation of the video monitoring systems, thereby overcoming the problems of difficult maintenance and low effective utilization rate of the existing video monitoring systems.
In order to achieve the purpose, the invention adopts the following technical scheme:
a video monitoring fault diagnosis system comprises a front-end fault diagnosis device, a fault diagnosis operation and maintenance platform and a mobile phone end APP, wherein the front-end fault diagnosis device is communicated with the fault diagnosis operation and maintenance platform, and the fault diagnosis operation and maintenance platform is communicated with the mobile phone end APP;
the system comprises a plurality of front-end fault diagnosis devices, a plurality of monitoring device boxes and a plurality of monitoring device boxes, wherein the front-end fault diagnosis devices are respectively arranged in the monitoring device boxes, each front-end fault diagnosis device comprises a shell, and an electric signal fault diagnosis module, a network signal fault diagnosis module, a fault processing module and a signal transmitting module which are arranged in the shell, a power supply detection interface and a network detection interface are arranged on the shell, the electric signal fault diagnosis module is connected with power supplies of various electric devices of the monitoring device boxes through the power supply detection interface, the network signal fault diagnosis module is connected with various communication device interfaces in the monitoring device boxes through the network detection interface, the electric signal fault diagnosis module and the network signal fault diagnosis module are respectively communicated with the signal transmitting module through the fault processing module, and the signal transmitting module is communicated with the fault diagnosis operation and maintenance platform;
the fault diagnosis operation and maintenance platform comprises a network receiver, a file center, a monitoring center, a scheduling center and a message center, wherein the network receiver is accessed to a network, file information corresponding to each monitoring equipment box is registered in the file center, the monitoring center is used for displaying the position and the state of each monitoring equipment box and positioning operation and maintenance personnel, the scheduling center is used for distributing maintenance personnel for fault information, and the message center is used for pushing the fault information and receiving and processing field feedback information;
the mobile phone end APP is used for receiving maintenance tasks and feeding back maintenance information, and operation and maintenance personnel receive the tasks through the mobile phone end APP and carry out field maintenance according to task plans.
Preferably, the electric equipment in the monitoring equipment box comprises a camera, a power supply, ONU equipment, an optical fiber converter, a switch, various power adapters and a transmission network.
Preferably, the archive information corresponding to each monitoring equipment box comprises a monitoring equipment number, a camera installation date, an installation position, a camera brand, a camera model, a camera operation and maintenance manufacturer, an operation and maintenance contact person and a contact phone thereof, a network service provider, a network contact person and a contact phone thereof, an electric power responsible person and a contact way thereof.
A video monitoring fault diagnosis method sequentially comprises the following steps:
(1) The electric signal fault diagnosis module and the network signal fault diagnosis module are used for monitoring and diagnosing the front-end equipment in the monitoring equipment box respectively, when the front-end equipment has a fault, fault information is sent to the fault processing module, the fault processing module processes the fault information, the type and the reason of the fault are diagnosed, and the fault information is sent to the fault diagnosis operation and maintenance platform through the signal transmitting module;
(2) After the network receiver receives equipment fault information, a scheduling center judges an operation and maintenance responsible party corresponding to the fault according to the fault type and the fault reason, a file center distributes maintenance personnel for the fault information, and a message center pushes the fault information to a mobile phone terminal APP of the corresponding operation and maintenance personnel;
(3) The operation and maintenance personnel receive the maintenance task through the mobile phone terminal APP and carry out on-site maintenance work according to the task plan, and the position of the operation and maintenance personnel can be displayed in the monitoring center;
(4) After the front end failure diagnosis equipment trouble disappeared, cell-phone end APP carries out the maintenance completion automatically and handles, and the operation and maintenance personnel upload to cell-phone end APP on with maintenance information and maintenance picture, and this maintenance information is received at the message center to the storage is at archives center.
Preferably, the fault information in step (1) includes a fault type, a fault cause, a fault time and a fault location.
Preferably, in the step (2), when a fault that cannot be handled by operation and maintenance personnel occurs in the front-end device, such as a network fault and a power fault, the scheduling center feeds back the fault information to a network contact person or a power responsible person, and monitors the maintenance process.
The invention has the following beneficial effects:
(1) The invention integrates equipment state monitoring, fault alarming, fault analysis and operation and maintenance management, can realize monitoring and fault diagnosis of front-end equipment related to various video monitoring systems, can comprehensively, systematically, normatively and timely ensure the normal operation of the large-scale video monitoring system, and changes the conditions of difficult maintenance, low effective utilization rate and the like of the conventional large-scale video monitoring system.
(2) The front-end fault diagnosis equipment can effectively judge the accurate fault type in the monitoring equipment box in the large-scale video monitoring system, so that operation and maintenance personnel can be helped to accurately position fault nodes, and the operation and maintenance efficiency is improved.
(3) When finding the fault, the fault diagnosis operation and maintenance platform sends the fault information to the mobile phone side APP of the corresponding operation and maintenance personnel without notifying the owner of participation, so that the workload of the owner is greatly reduced.
(4) The invention adopts a design scheme that the front-end fault diagnosis equipment is separated from the fault diagnosis operation and maintenance platform, thereby ensuring that the invention can stably, reliably and safely operate for a long time.
(5) The function of the invention fully meets the actual requirement, and provides a standard interface, so that the system has higher flexibility, and if a user needs to access more front-end equipment, the invention can be conveniently realized and can also adapt to the future upgrade or introduce new technology.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings needed in the embodiments will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art to obtain other drawings without creative efforts.
FIG. 1 is a functional block diagram of the present invention;
fig. 2 is a schematic block diagram of the front-end failure diagnosis apparatus according to the present invention.
Detailed Description
The technical solutions of the present invention will be described clearly and completely with reference to the accompanying drawings, and it is obvious that the described embodiments are only some embodiments of the present invention, not all embodiments. All other embodiments obtained by a person of ordinary skill in the art based on the embodiments of the present invention without any creative effort belong to the protection scope of the present invention.
As shown in fig. 1 and fig. 2, the invention discloses a video monitoring fault diagnosis system, which includes a front-end fault diagnosis device, a fault diagnosis operation and maintenance platform, and a mobile phone APP, wherein the front-end fault diagnosis device communicates with the fault diagnosis operation and maintenance platform through a wired network or a wireless network, the fault diagnosis operation and maintenance platform communicates with the mobile phone APP through the wired network or the wireless network, in this embodiment, the front-end fault diagnosis device communicates with the fault diagnosis operation and maintenance platform through an ethernet network, and the fault diagnosis operation and maintenance platform communicates with the mobile phone APP through a GPRS wireless network.
The front-end fault diagnosis equipment is respectively arranged in each monitoring equipment box, the front-end equipment in each monitoring equipment box comprises a camera, a power supply, ONU equipment, an optical fiber converter, a switch, various power adapters and a transmission network, each front-end fault diagnosis equipment forms an Ethernet, each front-end fault diagnosis device comprises a shell, and an electric signal fault diagnosis module, a network signal fault diagnosis module, a fault processing module and a signal transmitting module which are arranged in the shell, wherein the shell is provided with a power supply interface, a power supply detection interface and a network detection interface, the power supply interface is connected with a power supply and supplies power to the front-end fault diagnosis device, the electric signal fault diagnosis module is connected with various power supplies of the monitoring device box through the power supply detection interface, wherein, the power supply of the electric equipment comprises a 220V AC power supply, a 48V AC power supply and a 5-48V DC power supply, the network signal fault diagnosis module is connected with various communication equipment interfaces in the monitoring equipment box through a network detection interface, the communication equipment in the monitoring equipment box comprises an RS232 interface, an RS485 interface, an Ethernet, an optical fiber network and a GPRS antenna, the electric signal fault diagnosis module and the network signal fault diagnosis module are respectively communicated with the signal transmitting module through the fault processing module, the signal transmitting module is communicated with the fault diagnosis operation and maintenance platform, the electric signal fault diagnosis module and the network signal fault diagnosis module are both used for monitoring and fault diagnosis of front-end equipment in the monitoring equipment box, and sending the fault information to a fault processing module, wherein the fault processing module is used for processing the fault information, diagnosing the type and the reason of the fault, and sending a fault information signal transmitting module to a fault diagnosis operation and maintenance platform.
The fault diagnosis operation and maintenance platform comprises a network receiver, a file center, a monitoring center, a scheduling center and a message center, wherein the network receiver is used for accessing a network, and the file center is registered with file information corresponding to each monitoring equipment box and comprises monitoring equipment numbers, camera installation dates, installation positions, camera brands, camera models, camera operation and maintenance manufacturers, operation and maintenance contacts and contact phones thereof, network service providers, network contacts and contact phones thereof, electric power responsible persons and contact ways thereof; the monitoring center is used for displaying the position and the state of each monitoring equipment box, such as normal state, fault state, maintenance state and the like, and is also used for positioning operation and maintenance personnel; the dispatching center is used for distributing maintenance personnel for the fault information; the message center is used for pushing fault information and receiving and processing field feedback messages.
The mobile phone end APP is used for receiving maintenance tasks and feeding back maintenance information, and operation and maintenance personnel receive the tasks through the mobile phone end APP and carry out field maintenance according to task plans.
A video monitoring fault diagnosis method sequentially comprises the following steps:
(1) The electric signal fault diagnosis module and the network signal fault diagnosis module are used for monitoring and diagnosing faults of front-end equipment in the monitoring equipment box respectively, when the front-end equipment breaks down, fault information is sent to the fault processing module, the fault processing module processes the fault information, the type and the reason of the faults are diagnosed, and the fault information is sent to the fault diagnosis operation and maintenance platform through the signal transmitting module, wherein the fault information comprises the fault type, the fault reason, the fault time and the fault location.
(2) After the network receiver receives the equipment fault information, the scheduling center judges an operation and maintenance responsible party corresponding to the fault according to the fault type and the fault reason, the archive center distributes maintenance personnel for the fault information, and the message center pushes the fault information to a mobile phone terminal APP of the corresponding operation and maintenance personnel.
When the front-end equipment has a fault which cannot be processed by operation and maintenance personnel, such as a network fault and a power fault, the scheduling center feeds back the fault information to a network contact person or a power responsible person, and monitors the maintenance process.
If the temporary maintenance requirement or the non-hardware fault requirement exists, the dispatching center manually issues the requirement to a related responsible person and monitors the maintenance process.
(3) The operation and maintenance personnel receive the maintenance task through the mobile phone end APP, field maintenance work is carried out according to the task plan, and the position of the operation and maintenance personnel can be displayed in the monitoring center.
(4) After the front end failure diagnosis equipment trouble disappeared, cell-phone end APP carries out the maintenance completion automatically and handles, and the operation and maintenance personnel upload to cell-phone end APP on with maintenance information and maintenance picture, and this maintenance information is received at the message center to the storage is at archives center.
The invention integrates state monitoring, fault alarming, fault analysis and operation and maintenance management, and can realize monitoring and fault diagnosis of front-end equipment related to various video monitoring systems, such as a camera, power supply and transformation equipment, transmission equipment and the like. Once the front-end fault diagnosis equipment finds that the running state of the front-end equipment is abnormal, the front-end fault diagnosis equipment immediately and automatically sends a fault alarm to the fault diagnosis operation and maintenance platform, and the fault treatment is tracked in the whole process through the fault diagnosis operation and maintenance platform to complete advanced and reasonable fault repair, so that the fault repair task can be completed in a quicker response mode, the normal running of a large-scale video monitoring system can be comprehensively, systematically, normatively and timely ensured, the conditions that the existing large-scale video monitoring system is difficult to maintain, the effective utilization rate is low and the like are changed.

Claims (3)

1. A method for video monitoring fault diagnosis by a video monitoring fault diagnosis system is characterized in that the video monitoring fault diagnosis system comprises:
the system comprises a front-end fault diagnosis device, a fault diagnosis operation and maintenance platform and a mobile phone end APP, wherein the front-end fault diagnosis device is communicated with the fault diagnosis operation and maintenance platform through a wired network or a wireless network, and the fault diagnosis operation and maintenance platform is communicated with the mobile phone end APP;
the system comprises a plurality of front-end fault diagnosis devices, a plurality of network signal fault diagnosis devices and a plurality of communication equipment interfaces, wherein the front-end fault diagnosis devices are respectively arranged in each monitoring equipment box, each front-end fault diagnosis device comprises a shell, and an electric signal fault diagnosis module, a network signal fault diagnosis module, a fault processing module and a signal transmitting module which are arranged in the shell;
the fault diagnosis operation and maintenance platform comprises a network receiver, a file center, a monitoring center, a scheduling center and a message center, wherein the network receiver is accessed to a network, file information corresponding to each monitoring equipment box is registered in the file center, the monitoring center is used for displaying the position and the state of each monitoring equipment box and positioning operation and maintenance personnel, the scheduling center is used for distributing maintenance personnel for fault information, and the message center is used for pushing the fault information and receiving and processing field feedback information;
the mobile phone terminal APP is used for receiving maintenance tasks and feeding back maintenance information, and the operation and maintenance personnel receive the tasks through the mobile phone terminal APP and carry out field maintenance work according to a task plan;
the archive information corresponding to each monitoring equipment box comprises a monitoring equipment number, a camera installation date, an installation position, a camera brand, a camera model, a camera operation and maintenance manufacturer, an operation and maintenance contact person and a contact phone thereof, a network service provider, a network contact person and a contact phone thereof, an electric power responsible person and a contact way thereof;
the method comprises the following steps:
(1) The electric signal fault diagnosis module and the network signal fault diagnosis module are used for monitoring and diagnosing the front-end equipment in the monitoring equipment box respectively, when the front-end equipment has a fault, fault information is sent to the fault processing module, the fault processing module processes the fault information, the type and the reason of the fault are diagnosed, and the fault information is sent to the fault diagnosis operation and maintenance platform through the signal transmitting module;
(2) After the network receiver receives equipment fault information, a scheduling center judges an operation and maintenance responsible party corresponding to the fault according to the fault type and the fault reason, distributes maintenance personnel for the fault information, and a message center pushes the fault information to a mobile phone terminal APP of the corresponding operation and maintenance personnel;
(3) The operation and maintenance personnel receive the maintenance task through the mobile phone terminal APP and carry out on-site maintenance work according to the task plan, and the position of the operation and maintenance personnel can be displayed in the monitoring center;
(4) When the fault diagnosed by the front-end fault diagnosis equipment disappears, the mobile phone end APP automatically carries out maintenance completion processing, maintenance personnel upload maintenance information and maintenance pictures to the mobile phone end APP, and the message center receives the maintenance information and stores the maintenance information in the archive center.
2. The method of video surveillance fault diagnosis of claim 1, wherein: the fault information in the step (1) comprises fault type, fault reason, fault time and fault location.
3. The method of video surveillance fault diagnosis according to claim 1, characterized by: in the step (2), when the front-end equipment has a fault which cannot be processed by operation and maintenance personnel, the scheduling center feeds back the fault information to the network contact person or the power responsible person, and monitors the maintenance process.
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工业云运维平台网关的研究与设计;陈诗特;《中国优秀硕士学位论文全文数据库(电子期刊)》;20180215;全文 *

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