CN110460675B - Visitor notification message management and pushing method - Google Patents
Visitor notification message management and pushing method Download PDFInfo
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- CN110460675B CN110460675B CN201910777485.8A CN201910777485A CN110460675B CN 110460675 B CN110460675 B CN 110460675B CN 201910777485 A CN201910777485 A CN 201910777485A CN 110460675 B CN110460675 B CN 110460675B
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- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F9/00—Arrangements for program control, e.g. control units
- G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
- G06F9/46—Multiprogramming arrangements
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- G06F9/542—Event management; Broadcasting; Multicasting; Notifications
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- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/51—Discovery or management thereof, e.g. service location protocol [SLP] or web services
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
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- H04L67/55—Push-based network services
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Abstract
The invention belongs to the technical field of computer network communication, in particular to a notification message management and pushing method of a visitor notification message management and pushing method; the invention realizes the management of various notification message types and message contents through a visitor notification message management and pushing method, provides a message pushing interface, provides a powerful and comprehensive platform mechanism for the visitor to manage each link trigger message reserved by the visitor to the visitor and push the message, supports the transmission of the notification message to all the contact persons through various channels, and provides a uniform notification message transmission solution for the visitor management, wherein the notification message comprises the types of a real-time service message of a visitor system, a timing service message of the visitor system, a non-service message of the visitor system and the like.
Description
Technical Field
The invention belongs to the technical field of computer network communication, and particularly relates to a visitor notification message management and pushing method.
Background
Social economy's rapid development and integration, the mobile increasingly frequent of various external personnel has more increased the potential safety hazard, has researched and developed intelligent visitor registration management system for this reason specially, strengthens registering orderly management, prevents that the incident from taking place, therefore the visitor management system of district and office building is in charge of now, strengthens the management to external personnel's visit.
The existing visitor management system only provides simple visitor reservation, visitor registration (realizing integration of a person, a vehicle and a material evidence) and access control authority control functions, and the visitor management system only records reservation records of visitors and basic information of registration, such as name, gender, identity card number, photo, unit, mobile phone number, visiting time, leaving time, visited person department, name and the like. The system data and service logic are simple, and high-quality service is not provided for the visitor.
Disclosure of Invention
To solve the problems set forth in the background art described above. The invention provides a visitor notification message management and pushing method, which solves the defects that the existing visitor management system has weak communication contact with visitors, visited persons and other affiliates (such as front desk persons, reception persons, persons participating in meetings on the visited person side, and the like), has less man-machine interaction, has weak sense of existence of the system, and cannot provide high-quality visiting service and user experience for visitors.
In order to achieve the purpose, the invention provides the following technical scheme: a visitor notification message management and push method:
the method comprises the following steps: the message creating module (1) supports the creation of various messages and specifies information such as message content, destination and the like through the message creating module (1);
step two: the message sending module (2) sends messages through a message bus module (4) interface of the message module (2); or sending the message through a message forwarding module (3);
step three: the message cache supports receiving messages through TCP communication, forwards the messages to the message bus module (4), temporarily caches the sent messages by the message bus module (4), and provides an asynchronous communication mechanism for the following processing;
step four: the message processing module (5) is used for performing service logic processing on the aspect of message routing forwarding through the message processing module (5), and forwarding the notification message to the multimode push message module (6) through the message bus module (4) through the message processing module (5), and meanwhile, all messages are stored in a database and used for inquiring historical data and updating the message sending state;
step five: the multimode push message module (6) reads various notification messages from the multimode message area of the message bus module (4) in the multimode push message module (6), converts the notification messages into a format conforming to a multimode channel, and pushes the notification messages to a channel terminal visible to a visitor; then, the multi-mode push message module (6) collects the arrival state of the message and the read state of the visitor, creates a feedback notice for the delivery of the notification message and a feedback notice for the read state of the visitor, and submits the two feedback notices to the notification message management system through the message module (2) or the message forwarding module (3);
step six: and the message feedback module (7) forwards the feedback notice to the message feedback module (7) through the message processing module (5), and the upper layer application can inquire the sending state of the notice.
Preferably, the message creation module (1) is an interface, provides structure data for generating various notification messages, is called by an upper application system, and can call the interface of the message sending module (2) to send the notification messages or send the notification messages to the message forwarding module (3) through TCP communication after the notification messages are created.
Preferably, the message sending module (2) is a local message sending interface, passively submitting message content refers to submitting the message content to the message sending module (2) interface after finishing the arrangement and creation of the message content, the message sending module (2) submits the message to the message bus module (4) through the message bus module (4) interface, and then the message processing module (5) processes the message and forwards the message by routing.
Preferably, the message forwarding module (3) is a communication interface, which provides a listening port for receiving TCP communication data of other systems and modules based on TCP communication, and is used for receiving messages from guests, white list users or other modules of the upper system, and messages to be processed.
Preferably, the message bus module (4) is a message data communication and storage middleware, and the message bus module (4) provides an input interface, an output interface and a sequential storage area for each type of message data, so as to realize FIFO (first in first out) access to the message data and support a plurality of application systems to write one interface at the same time; support multiple application systems to read notification messages of an interface simultaneously, and the application systems can be further grouped, and messages read by systems in each group are not repeated.
Preferably, the message processing module (5) reads the messages from the message sending module (2) and the message forwarding module (3) from the message bus for processing, and the logic mechanism of the message processing module (5) is used for message circulation.
Preferably, the multi-mode push message module (6) acquires the notification message from the message bus module (4) and supports sending the message to target persons or terminal systems through various channels, wherein the target persons comprise white list users and visitors.
Preferably, the message feedback module (7) is used for feeding back information whether the receiving end has received the message or has read the message after the message is sent by the message sending module (2) or the TCP message forwarding module (3).
Compared with the prior art, the invention has the beneficial effects that:
1. the invention realizes the management of various notification message types and message contents by a visitor notification message management and pushing method, comprises a visitor message management system with the links of the full-flow life cycle management or partial message management functions of message management such as message creation, message sending/receiving, message bus, message processing, multi-mode pushing, feedback and the like, provides a message pushing interface, provides a powerful and comprehensive platform mechanism for each link from the appointment of a visitor to the departure of the visitor and the message pushing of the visitor management system, supports the sending of notification messages to all major persons through various channels, provides a uniform notification message sending solution for the visitor management system, and the notification messages comprise the types of real-time service messages of the visitor system, the timing service messages of the visitor system, the non-service messages of the visitor system and the like, and all the specific message names, trigger scenarios, notification contents in each category, recipients (visitors, visited persons, and affiliates such as foreground persons, reception persons, persons participating in the meeting), etc.
2. In the visitor system, no matter what technology is adopted to identify and manage white list users and visitors, such as faces, fingerprints, irises, sounds, certificates, special IC cards and the like, the notification message management system can be integrated, and rich man-machine interaction among the users, the visitors and the system is realized.
3. For the visitor system construction unit, high-quality service can be provided for white list users and visitors, a good image of a scientific and technological unit is established, the management cost is reduced, and the working efficiency is improved.
4. White list user unit and personnel to visitor's jurisdiction within the scope also can enjoy the high-quality service that the system brought, give the visitor with good science and technology unit image to a certain extent, promote the visitor and visit the probability of negotiation business success, promote work efficiency.
5. For the visitors, the visitors leave from reservation beginning to appointment ending, rich man-machine interaction is realized in the whole process, and the visitors are in the positions of the visitors; it is possible to enjoy various kinds of notification message services of good quality at ordinary times without the duration of a subscription.
6. The visitor management system supports a multi-mode notification message pushing mode, wherein the multi-mode comprises a short message collection mode, a mobile phone call mode, a fixed phone call mode, a WeChat mode (public number, enterprise number, subscription number and the like), an APP system, a mail mode, a visitor management system, a foreground visitor system, a welcome system large screen, an indoor guidance navigation information screen, a special indoor navigation system for a mobile terminal and the like.
7. In the visitor management system, the transmission, storage and output of the delivered and read state feedback notification after the message is pushed are supported.
8. The visitor message management system supports a message bus, the message bus provides the system with functions of real-time communication, asynchronous communication, message caching, communication peak clipping, message routing and the like, loose-coupling communication, distributed communication and deployment among subsystems of the visitor system are realized, the computing capacity and the service scale of the system can be expanded in a stepless manner, and the visitor message management system has excellent expansion capacity.
Drawings
The accompanying drawings, which are included to provide a further understanding of the invention and are incorporated in and constitute a part of this specification, illustrate embodiments of the invention and together with the description serve to explain the principles of the invention and not to limit the invention. In the drawings:
FIG. 1 is a flowchart of a visitor management system notification message lifecycle of the present invention;
fig. 2 is a configuration diagram of a message management system of the present invention.
In the figure: 1. creating a message module; 2. a message sending module; 3. a message forwarding module; 4. a message bus module; 5. a message processing module; 6. a multi-mode push message module; 7. and a message feedback module.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Example 1
Referring to fig. 1-2, the present invention provides the following technical solutions: a visitor notification message management and push method:
the method comprises the following steps: and the message creating module 1 supports the creation of various messages and specifies information such as message content and destination through the message creating module 1.
Step two: the message sending module 2 sends messages through a message bus module 4 interface of the message module 2; or send a message via the forward message module 3.
Step three: and the message buffer is used for supporting the receiving of the message through TCP communication, forwarding the message to the message bus module 4, temporarily buffering the sent message by the message bus module 4 and providing an asynchronous communication mechanism for the following processing.
Step four: the message processing module 5 performs service logic processing on the aspect of message routing forwarding through the message processing module 5, the message processing flow is more universal through the processing of the module, the notification message is forwarded to the multimode push message module 6 through the message bus module 4 through the message processing module 5, and meanwhile, all messages are stored in a database so as to inquire historical data and update the message sending state in the future.
Step five: the multimode push message module 6 is used for reading various notification messages from the multimode message area of the message bus module 4 in the multimode push message module 6, converting the notification messages into a format conforming to a multimode channel and pushing the notification messages to a channel terminal visible to a visitor; then, the multi-mode push message module 6 collects the arrival state of the message and the read state of the visitor, creates a feedback notification of the notification message delivery and a feedback notification of the visitor read, and submits the two feedback notifications to the notification message management system through the message module 2 or the message forwarding module 3 again.
Step six: and the message feedback module 7 forwards the feedback notice to the message feedback module 7 through the message processing module 5, so that the upper layer application can inquire the state of notice sending.
Specifically, the message creation module 1 is an interface, provides structural data for generating various notification messages, is called by an upper application system, and can call the interface of the message sending module 2 to send the notification messages or send the notification messages to the message forwarding module 3 through a Transmission Control Protocol (TCP).
In this embodiment: when the message module 1 creates a message, in addition to providing the message content, it needs to specify the message type, the destination address to be sent, the destination address type, whether to send immediately or send later or send regularly, and the destination address type is related to the channel of the multimode push message module 6, and mainly includes but is not limited to: WeChat public number, APP, short message, phone, mail, usher system large screen, foreground visitor system, indoor guide navigation information screen etc. several kinds of messages can be established to the system: real-time traffic messages, timed traffic messages, non-traffic messages, etc.
(1) Real-time service messages. For example: the visitor management has the function of supporting an indoor guidance navigation system, and real-time service messages include but are not limited to.
(2) The traffic messages are timed. The timing message is mainly used for timing reminding and other purposes, and mainly comprises but is not limited to the following messages.
(3) Non-traffic messages. The non-service message is mainly used for greeting and blessing various users and visitors on a white list stored in the system, and mainly comprises but is not limited to the following messages.
Specifically, the message sending module 2 is a local message sending interface, passively submits message content, that is, after finishing the arrangement and creation of the message content, the message content is submitted to the interface of the message sending module 2, the message sending module 2 submits a message to the message bus module 4 through the interface of the message bus module 4, and then the message processing module 5 processes the message to forward the message by routing.
In this embodiment: the state of the message sent to the message bus module 4 by the message sending module 2 is inquired and acquired by the message feedback module 7.
Specifically, the message forwarding module 3 is a communication interface, which provides a listening port based on TCP communication, receives TCP communication data of other systems and modules, and is used to receive messages from guests, white list users or other modules of the upper system, which need to be processed.
In this embodiment: after receiving the message, the message forwarding module 3 submits the message to a message area to be processed of the message bus module 4 through an interface of the message bus module 4, and the message processing module 5 performs service logic processing.
Specifically, the message bus module 4 is a message data communication and storage middleware, and the message bus module 4 provides an input interface, an output interface and a sequential storage area for each type of message data, so as to realize FIFO (first in first out) message data access and support a plurality of application systems to write one interface at the same time; the method supports a plurality of application systems to read the notification message of one interface simultaneously, and the application systems can be further grouped, and the message read by the system in each group is not repeated.
In this embodiment: the message bus module 4 has the functions and characteristics of real-time communication, asynchronous communication, message caching, communication peak clipping, message routing and the like, so that the same batch of data can be shared among a plurality of application systems; the function of message routing is also realized, the messages cached by the message bus module 4 are persisted into the file system, the received messages cannot be deleted and accidentally lost unless processed through the output interface, the cached messages are persisted and cannot be lost, when a large amount of message data is suddenly input into the input interface, data peak flow is formed, due to the caching function of the message bus module 4, messages which are not processed in the future are cached into the file system, the data peak flow cannot form pressure impact on the application system at the output end, the application system at the output end can continuously process the message data according to the schedule, the caching function is called communication peak clipping to inform the message bus module 4 in the message management system, also called data bus, and can be replaced by other message middleware or message server middleware schemes, but the overall function is not changed much and the role, nature and use of the data message bus are not changed.
Specifically, the message processing module 5 reads the messages from the message sending module 2 and the message forwarding module 3 from the message bus for processing, the message processing module 5 is a power engine, and how all messages flow depends on the logic mechanism of the message processing module 5.
In this embodiment: the message processing module 5 may process the messages according to different types of messages in the following manners: routing forwarding, such as routing a message into the multimode push message module 6 or forwarding a feedback message into the message feedback module 7; directly discarded and ignored. Processing according to the specific message; generating a new reply message, and processing according to the specific message; all messages are saved in a database for the upper application system to view historical data at a later date.
Specifically, the multimode push message module 6 obtains the notification message from the message bus module 4, and supports sending the message to the white list user, the visitor or the terminal system of the target person through various channels.
In this embodiment: the channels that the multimode push message module 6 can support are: mobile phone short message, phone voice, believe a little, APP system, mail, visitor system, proscenium visitor system, usher system terminal, indoor navigation information screen, indoor navigation system of guiding:
short message of mobile phone: informing a target person in a mode of sending a mobile phone short message, wherein generally only text messages are supported, and no picture or video information exists; if the multimedia message is opened, the image-text video information can be received;
telephone voice: informing the target personnel by dialing a fixed-line telephone and a mobile phone of the target personnel, automatically converting the content of related messages into voice, playing the voice in the telephone and having no picture or video information;
WeChat: as long as the target personnel pay attention to the WeChat public number, the enterprise number or the subscription number of the system, related messages are also pushed into the WeChat, and the image-text video messages are comprehensively supported;
APP system: target personnel install a visitor system APP, and related messages are pushed to the APP system to be checked, so that image-text video messages are comprehensively supported;
e, mail: as long as the target person stores the mailbox address in the system, the system can also send a mail notification message to the mailbox of the target person, so that the image-text video message is comprehensively supported;
the visitor system: the visitor system user can check various notification messages pushed by the system in the visitor system, and the picture and text video messages are comprehensively supported;
foreground visitor system: foreground personnel can see various notification messages pushed by the system in the foreground visitor system, and the graphic and text video messages are comprehensively supported;
welcome system terminal: in the welcome system terminal, various non-service notification messages pushed by the system can be viewed, and the image-text video messages are comprehensively supported.
Indoor guide navigation information screen: the indoor guiding navigation information screen at the position of the visitor can receive guiding notification contents related to the visitor, and the graphic and text video and audio messages are comprehensively supported.
An indoor navigation system: and on a special indoor navigation system on the visitor mobile terminal, the visitor mobile terminal can receive guidance notification contents related to the visitor and comprehensively support image-text video messages.
Specifically, the message feedback module 7 is used to determine whether the receiving end has received the message or has read the message after the message is sent by the message sending module 2 or the TCP message forwarding module 3.
In this embodiment: the information of the message feedback module 7 is collected and fed back by the multimode message pushing module 6 system, and the message feedback module 7 receives and provides feedback information of whether the receiving end has received the message and whether the message has been read to other upper application systems, so that the sending state of the message can be confirmed and displayed conveniently.
Finally, it should be noted that: although the present invention has been described in detail with reference to the foregoing embodiments, it will be apparent to those skilled in the art that changes may be made in the embodiments and/or equivalents thereof without departing from the spirit and scope of the invention. Any modification, equivalent replacement, or improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.
Claims (8)
1. A visitor notification message management and push method, characterized by:
the method comprises the following steps: the message creating module (1) supports the creation of various messages and specifies message content and destination information through the message creating module (1);
step two: the message sending module (2) sends messages through a message bus module (4) interface of the message sending module (2); or sending the message through a message forwarding module (3);
step three: the message cache supports receiving messages through TCP communication, forwards the messages to the message bus module (4), temporarily caches the sent messages by the message bus module (4), and provides an asynchronous communication mechanism for the following processing;
step four: the message processing module (5) is used for performing service logic processing on the aspect of message routing forwarding through the message processing module (5), and forwarding the notification message to the multimode push message module (6) through the message bus module (4) through the message processing module (5), and meanwhile, all messages are stored in a database and used for inquiring historical data and updating the message sending state;
step five: the multimode push message module (6) reads various notification messages from the multimode message area of the message bus module (4) in the multimode push message module (6), converts the notification messages into a format conforming to a multimode channel, and pushes the notification messages to a channel terminal visible to a visitor; then, the multi-mode push message module (6) collects the arrival state of the message and the read state of the visitor, creates a feedback notice for the delivery of the notification message and a feedback notice for the read state of the visitor, and submits the two feedback notices to the notification message management system through the message sending module (2) or the message forwarding module (3);
step six: and the message feedback module (7) forwards the feedback notice to the message feedback module (7) through the message processing module (5), and the upper layer application can inquire the sending state of the notice.
2. A guest notification message management and push method according to claim 1, characterized in that: the message creating module (1) is an interface, provides structure data for generating various notification messages, is called by an upper application system, and can call the interface of the message sending module (2) to send the notification messages or send the notification messages to the message forwarding module (3) through TCP communication after the notification messages are created.
3. A guest notification message management and push method according to claim 1, characterized in that: the message sending module (2) is a local message sending interface, passively submits message contents which refer to that the message contents are submitted to the interface of the message sending module (2) after being sorted and created, the message sending module (2) submits messages to the message bus module (4) through the interface of the message bus module (4), and then the messages are processed by the message processing module (5) to carry out routing forwarding on the messages.
4. A guest notification message management and push method according to claim 1, characterized in that: the message forwarding module (3) is a communication interface, and provides a monitoring port based on TCP communication, receives TCP communication data of other systems and modules, and is used for receiving messages from visitors, white list users or other modules of an upper-layer system and messages needing to be processed.
5. A guest notification message management and push method according to claim 1, characterized in that: the message bus module (4) is a message data communication and storage middleware, and the message bus module (4) provides an input interface, an output interface and a sequential storage area for each type of message data, so that FIFO (first in first out) access to the message data is realized, and a plurality of application systems are supported to write one interface at the same time; support multiple application systems to read notification messages of an interface simultaneously, and the application systems can be further grouped, and messages read by systems in each group are not repeated.
6. A guest notification message management and push method according to claim 1, characterized in that: the message processing module (5) reads the messages from the message sending module (2) and the message forwarding module (3) from the message bus for processing, and the logic mechanism of the message processing module (5) is used for the circulation of the messages.
7. A guest notification message management and push method according to claim 1, characterized in that: the multi-mode push message module (6) acquires the notification message from the message bus module (4) and supports sending the message to target people or a terminal system through various channels, wherein the target people comprise white list users and visitors.
8. A guest notification message management and push method according to claim 1, characterized in that: the message feedback module (7) is used for feeding back information whether a receiving end receives the message or reads the message after the message is sent by the message sending module (2) or the TCP message forwarding module (3).
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| CN111211972A (en) * | 2020-01-10 | 2020-05-29 | 青岛特来电云科技有限公司 | Message notification system and method supporting information pulling and multi-channel pushing |
| CN112466146A (en) * | 2020-11-24 | 2021-03-09 | 武汉虹信技术服务有限责任公司 | Park visitor management method and system based on 5G technology |
| CN113961783A (en) * | 2021-11-09 | 2022-01-21 | 深圳市商汤科技有限公司 | Information pushing method and device, electronic equipment and storage medium |
| CN115379006B (en) * | 2022-09-07 | 2024-11-01 | 上海天擎天拓软件技术有限公司 | Multi-channel message pushing method and system |
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