CN103456104B - Delinquency prevention system and delinquency prevention method - Google Patents
Delinquency prevention system and delinquency prevention method Download PDFInfo
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- CN103456104B CN103456104B CN201310170714.2A CN201310170714A CN103456104B CN 103456104 B CN103456104 B CN 103456104B CN 201310170714 A CN201310170714 A CN 201310170714A CN 103456104 B CN103456104 B CN 103456104B
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Abstract
The invention provides delinquency prevention system and delinquency prevention method.Guarantee the security completing the user of cash withdrawal transaction in financial institution.In the delinquency prevention system of the delinquency prevention device possessing traction processing apparatus and the character image taken by surveillance camera is resolved, when the user carrying out transaction processing is specific user, above-mentioned traction processing apparatus provides the suspicious people's information provided from above-mentioned delinquency prevention device, when there is suspicious people, above-mentioned delinquency prevention device monitors the user being provided above-mentioned suspicious people's information.
Description
Technical field
The present invention relates to delinquency prevention system and delinquency prevention method, be applicable to delinquency prevention system and the delinquency prevention method of the finance device being applied to the automatic trading apparatus, window device etc. that arrange in the shop of financial institution.
Background technology
In financial institution, utilize and be arranged at the image of the surveillance camera of gateway, cash special counter (cash corner) or hall etc., make the user shown up can not be subject to the such delinquency prevention system running of the infringement of suspicious people.Specifically, based on the character image taken by surveillance camera, time normal, monitor the suspicious people whether existing in shop and initiate suspicious actions.
Usually, existing Au plasma is concluded the business by automatic trading apparatus (hereinafter referred to as ATM), and ATM is provided with the upper limit for the extraction amount of money, therefore, for the cash withdrawal of great number, is concluded the business by the window terminal operated the person in charge based on hall.Complete the transaction weak person of user, especially the elderly, disabled person, women, the wounded etc. extracting transaction, whether can be felt uneasy by plunder to the cash extracted during before starting one's return journey.
Therefore, as above-mentioned countermeasure, Patent Document 1 discloses following technology: though when user from enter more than the stipulated time, not utilize ATM to start transaction cash special counter yet, utilize surveillance camera that this personage is labeled as suspicious people.In addition, Patent Document 2 discloses following technology: the behavior according to captured character image is resolved, utilize surveillance camera to be suspicious people by sight line towards user and close to this user or the person detecting of trailing of keeping at a distance.
Patent documentation 1: Japanese Unexamined Patent Publication 2007-129608 publication
Patent documentation 2: Japanese Unexamined Patent Publication 2010-191620 publication
But, in above-mentioned patent documentation 1, the character image taken by surveillance camera is analyzed, between the person in charge of the suspicious people's information gone out by delinquency prevention systems axiol-ogy in order to the delinquency prevention activity in financial institution in shop, carries out information sharing, but not open to user.Therefore, even if when there is suspicious people in financial institution, not knowing that the user of suspicious people's information starts one's return journey in the undefended situation of milli, worrying that suspicious people can attack not having the place of pedestrians.
In addition, in above-mentioned patent documentation 2, be not that surveillance camera is arranged at all places not have the mode at dead angle, be not supervision when all carrying out normal to user homeward journey separately, therefore cannot eliminate the uneasiness of user.
Summary of the invention
The present invention considers above problem and completes, and proposes delinquency prevention system and the delinquency prevention method that can guarantee to complete the security of the user of cash withdrawal transaction in financial institution.
In order to solve this problem, a kind of delinquency prevention system is provided in the present invention, the delinquency prevention device possessing traction processing apparatus and the character image taken by surveillance camera is resolved, the feature of above-mentioned delinquency prevention system is, when the user carrying out transaction processing is specific user, above-mentioned traction processing apparatus provides the suspicious people's information provided from above-mentioned delinquency prevention device, when there is suspicious people, above-mentioned delinquency prevention device monitors the user being provided above-mentioned suspicious people's information.
According to this structure, the suspicious people's information analyzed can be supplied to the user utilizing traction processing apparatus, and this user is monitored in delinquency prevention system.Thereby, it is possible to eliminate the ATM etc. of financial institution complete existing Au plasma transaction user before starting one's return journey during experience be subject to suspicious people attack uneasiness.
Invention effect
According to the present invention, the security of user before starting one's return journey completing cash withdrawal transaction in financial institution can be guaranteed, thus improve customer satisfaction.
Accompanying drawing explanation
Fig. 1 is the synoptic diagram of the automated trading system involved by the 1st embodiment of the present invention.
Fig. 2 is the block diagram of the structure of the ATM illustrated involved by identical embodiment.
Fig. 3 A is the process flow diagram of the details of the extraction transaction processing illustrated involved by identical embodiment.
Fig. 3 B is the process flow diagram of the details of the extraction transaction processing illustrated involved by identical embodiment.
Fig. 4 is the example being shown in the guide picture of user's display involved by identical embodiment.
Fig. 5 is the example that points out picture corresponding with guard model involved by identical embodiment.
Fig. 6 is the example providing the guide picture of suspicious people's information involved by identical embodiment.
Fig. 7 is an example of the guide picture of points for attention involved by identical embodiment.
Fig. 8 is an example of the guide picture of the telephone number of input portable terminal involved by identical embodiment.
Fig. 9 is that the finger that makes involved by identical embodiment is placed on an example of the guide picture on finger vena reader.
Figure 10 is an example of the suspicious people's image involved by identical embodiment.
Figure 11 is the block diagram of the structure of the window terminal illustrated involved by the 2nd embodiment of the present invention.
Figure 12 A is the process flow diagram of the details of the extraction transaction processing illustrated involved by identical embodiment.
Figure 12 B is the process flow diagram of the details of the extraction transaction processing illustrated involved by identical embodiment.
Description of symbols
101 ATM
102 finger vena readers
103 user's displays
104 touch panels
105 card processor structures
106 Banknote deposting/drawing out mechanisms
107 detail form printing mechanisms
108 deposit book printers structures
109 user's detecting sensors
110 face camera
111 non-contact readers
112 master control part
114 storeies
115 Department of Communication Forces
116 storage parts
117 power supplys
118 storage parts
200 networks
201 users
202 surveillance cameras
203 do accounts class server
204 info class servers
205 delinquency prevention systems
206 centralized management systems
207 user's information management systems
208 portable terminals
Embodiment
Below, based on accompanying drawing, one embodiment of the present invention is described in detail.
(1) the 1st embodiment
(1-1) structure of automated trading system
Fig. 1 is the synoptic diagram of the automated trading system involved by present embodiment.As shown in Figure 1, automated trading system is made up of ATM101, surveillance camera 202, class of doing accounts server 203, info class server 204 and network 200.
ATM101 is the transaction system of the service for providing credit transaction etc. to user 201, possesses face camera 110, user's detecting sensor 109, finger vena reader 102 and non-contact reader 111 etc.Structure for ATM101 will be described in detail later.ATM101 is connected with do accounts class server 203 and the info class server 204 at the center being arranged at financial institution via the network 200 of financial institution.
Surveillance camera 202 is arranged at the top of the cash special counter of financial institution etc., takes the behavior of the user 201 entering into cash special counter etc. and monitors.Surveillance camera 202 is connected with info class server 204 via network 200.
Class of doing accounts server 203 manages the information of the account trading for managing user 201, the information of depositing and withdrawing.Receive and dispatch the information relevant with various transaction at the window terminal of ATM101, financial institution to doing accounts between class server 203, thus can various transaction be carried out.
Info class server 204 manages the various information of the Transaction Information passed on from ATM201, user 201, the image information etc. of passing on from surveillance camera 202.As shown in Figure 1, info class server 204 possesses delinquency prevention system 205, e-JNL centralized management system 206 and user's information management system 207.
Delinquency prevention system 205 is the systems analyzed according to the behavior of image information to user 201 of passing on from surveillance camera 202 or monitor.E-JNL centralized management system 206 is the systems of managing concentratedly the Transaction Information of the user 201 passed on from ATM101.User's information management system 207 is the CRM(Customer Relationship Management with management of consumer database) cooperate to manage the system of the various information of user 201.
Network 200 is networks of financial institution, is connected with ATM101, the bankbook window terminal etc. that device, person in charge operate of entering account.Network 200 can be the LAN(Local Area Network with enterprise inner network etc.), also can be the concentric line road network of internet, telephone wire road network, satellite communication etc.
(1-2) structure of ATM
Then, the structure of ATM101 is described.Fig. 2 is the block diagram of the structure that ATM101 is shown.As shown in Figure 2, ATM101 possesses user's detecting sensor 109, face camera 110, user's display 103, touch panel 104, card processor structure 105, finger vena reader 102, non-contact reader 111, Banknote deposting/drawing out mechanism 106, detail form printing mechanism 107, deposit book printers structure 108 and master control part 112.
User's detecting sensor 109 is the sensors detected close to the situation of ATM101 user 201, possesses the function of the existence that detects user 201 or the distance between measurement ATM101 and user 201.Face camera 110 is positioned at the front upper of ATM101, takes the face-image of user 201.Face camera 110 also can possess face recognition function.User's display 103 is display parts that display guides the transaction utilizing the user 201 of ATM101 to carry out, such as, be liquid crystal display etc.
Touch panel 104 accepts user 201 for carrying out the input part of the operation input of concluding the business.Card processor structure 105 have carry out the various card such as IC-card, magnetic stripe card the action such as insertion, discharge, to the read/write actions of the magnetic stripe of card or IC chip, the function etc. that reads the image of the convex print part of card.
Finger vena reader 102 is the Biont information reading devices of the finger venous image reading user 201.Transceiving data between the portable terminal 208 that non-contact reader 111 has user 201.Banknote deposting/drawing out mechanism 106 have bank note deposit, go out money function, the identification of bank note, conveying and storage function etc.Detail form printing mechanism 107 has the function printing transaction content on detail form.Deposit book printers structure 108 has the function printing transaction content on bankbook.
In addition, master control part 112 possesses CPU113, storer 114, Department of Communication Force 115, storage part 116 and power supply 117.CPU113 all controls according to the various transaction processing of various programs to ATM101 being stored in storer 114.
Storer 114 is by ROM(Read Only Memory), RAM(Random Access Memory) etc. form.ROM stores the program, operational parameter etc. that CPU113 uses, and RAM is temporarily stored in the program used in the execution of CPU113, the parameter etc. suitably changed in this execution.
Department of Communication Force 115 is the communication interfaces be made up of the communication facilities etc. for being connected with network 200, at transceiving data between class server and info class server of doing accounts.Storage part 116 is HDD(Hard Disk Drive) etc., after transaction is set up, store the Transaction Information etc. with user 201 successively.The Transaction Information of user 201 is stored in storage part 116 as electronical record (e-JNL) data 118.
In addition, in the present embodiment, use finger vena reader 102 to carry out the certification of the Biont information of user 201, but be not limited to such example, as Biont information, the other biological body information of palm vein, fingerprint, iris or face-image etc. also can be used.
(1-3) details of transaction processing is extracted
Then, the details extracting transaction processing is described.Fig. 3 A and Fig. 3 B is the process flow diagram that the details extracting transaction processing is shown.In the present embodiment, in the extraction transaction processing of ATM101, by cooperating with delinquency prevention system 205, realize delinquency prevention system and the delinquency prevention method of guaranteeing the security of user 201 before starting one's return journey completing cash withdrawal transaction.
(1-3-1) details of the extraction transaction processing of ATM
First, be described with reference to the details of Fig. 3 A to the extraction transaction processing of ATM101.As shown in Figure 3A, when the user 201 notifying to be identified by surveillance camera 202 from delinquency prevention system 205 is intentions of monitoring client, this user 201 is registered (S101) as " monitoring client ".Herein, monitoring client means the transaction weak person of the elderly, disabled person, women, the wounded etc., and whether user 201 is monitoring clients to utilize delinquency prevention system 205 to judge.
Then, master control part 112 utilize user's detecting sensor 109 to judge whether user 201 close to ATM101(S102).When detecting user 201 in step s 102 close to ATM101, master control part 112 makes user's display 103 of ATM101 show for the guide picture (S103) for user 201 option dealing.The guide picture being shown in user's display 103 in step S309 shown in Figure 4.
As shown in Figure 4, show in user's display 103 " extraction ", " stored in ", the transaction that can select of the user 201 of " dialling in " etc.User 201 presses the transaction button corresponding with desired transaction from the various transaction button being shown in user's display 103.
Turn back to Fig. 3 A, master control part 112 judges whether user 201 selects " extraction " (S104) be shown in the transaction of guide picture 400.
When selecting the transaction beyond " extraction " in step s 103, master control part 112 performs the process (S105) corresponding with selected transaction, and after completion of transactions, user 201 leaves.
On the other hand, when selecting " extractions " in step s 103, and when user 201 inserts the card into card processor structure 105 (S106), utilize IC chip read-write section (not shown) from the IC chip reading account information data being equipped on card.In addition, when detecting that user 201 inserts the card into card processor structure 105, master control part 112 makes face camera 110 take the face-image of user 201.Then, the face-image of the user 201 taken by face camera 110 be stored in e-JNL118 and transfer to delinquency prevention system 205(S107).
Then, when there is suspicious people's information, master control part 112 obtains the suspicious people's information (S108) sent from delinquency prevention system 205.When obtaining suspicious people's information from delinquency prevention system 205 in step S108, master control part 112 makes the point out picture corresponding with guard model as shown in Figure 5 be shown in user's display 103(S109).
Fig. 5 is the example representing the display frame pointing out picture.In Figure 5, at Fig. 5 (a) and (b), (c) display is corresponding with the guard model of 3 grades of " attention ", " should be noted that ", " seriously noting " points out picture, but be not limited to such example, what also can show the multiple grades corresponding with delinquency prevention system 205 points out picture.
Such as, what the display frame 500a of Fig. 5 (a) was corresponding with guard model " attention " points out picture, display frame 500b and the guard model of Fig. 5 (b) " should be noted that " and corresponding point out picture, and display frame 500c and the guard model of Fig. 5 (c) " are seriously noted " corresponding pointing out picture.
Such as, the guard model of guard model to be " attention " the be level such as low there is the situation that suspicious people's information that the user after other financial institution concludes the business is encroached on etc. in the way of going home once occurred in this area.In this case, as shown in display frame 500a, show at user's display 103 and " situation of being encroached in the way of going home after a transaction once occurred in this area, therefore please notes.”。
In addition, the guard model of guard model to be " should be noted that " be medium level is in this financial institution, there is the situation comprising suspicious people's information of the character image of suspicious people.In this case, as shown in display frame 500b, show at user's display 103 and " there is suspicious people's information in this area recently, therefore please gave one's full attention to before getting home.”。
In addition, guard model is the guard model of high level for " seriously noting ", being in this financial institution, there is the situation comprising suspicious people's information of the character image of suspicious people, also can being set to " seriously noting " pattern when just there is suspicious people's information nearby.In this case, as shown in display frame 500c, show at user's display 103 and " there is suspicious people's information in this area recently, therefore please paid special attention to before getting home.”。
Then, under there is the situation (being the situation of "Yes" in step s 110) comprising suspicious people's information of the character image of suspicious people in this financial institution, in the situation (being the situation of "Yes" in step S111) that user 201 is monitoring client, master control part 112 makes user's display 103 show the guide picture 600(S112 providing the suspicious people's information shown in Fig. 6).
In addition, in the present embodiment, picture being pointed out and be shown in user's display 103 after transaction is selected, but be not limited to such example, also can be shown in user's display 103 by pointing out picture after completion of transactions.In addition, as mentioned above, provide suspicious people's information when user 201 is monitoring clients, but be not limited to such example, also can provide suspicious people's information to common user 201.But, in this case, in order to prevent the abuse of delinquency prevention system 205, preferably allowing the user 201 in advance submit applications etc. that information will be provided, limiting the open scope of suspicious people's information with this.
As shown in Figure 6, the guide picture 600 of suspicious people's information is provided to comprise the explanation of " image display " button 601, " person in charge sees off " button 602, " acquisition image " button 603, " not needing to provide " button 604 and each button.
User 201 presses " image display " button 601 when the image display wishing suspicious people.In addition, when accepting person in charge and wishing to see off to the verbal communication of suspicious people's information, " person in charge sees off " button 602 is pressed.In addition, " acquisition image " button 603 when hope obtains the image of suspicious people, is pressed.In addition, in what all undesirable situation, " not needing to provide " button 604 is pressed.
In addition, in the agency that time-bands and the person in charge in the early morning that the person in charge in branch is absent from the scene, the late into the night are absent from the scene, in the guide picture 600 that also can provide in suspicious people's information, do not show " person in charge sees off " button 602.
Turn back to Fig. 3 A, when user 201 have selected " not needing to provide " button 604 in step S112, perform common extraction transaction processing (S123).In addition, when user 201 have selected " image display " button 601 in step S112, the image (S113) of suspicious people is shown.Now, as the feature of suspicious people, also sex, build, clothes, color development, belongings and age etc. can be indicated together with suspicious people's image with simple and clear statement.
In addition, when have selected " person in charge sees off " button 602, person in charge arrives in the front of user 201, and user 201, after the verbal communication accepting suspicious people's information from person in charge, is escorted to outlet (S114) by person in charge.
In addition, when have selected " acquisition image " button 603, the guide picture 700 of points for attention when working as the suspicious people's image obtained shown in Fig. 7 is shown in user's display 103(S115 by master control part 112).As shown in Figure 7, show at guide picture 700 and also there is possibility that suspicious people's information is wrong report, needing to bear the intention of its risk and confidentiality obligations in order to obtain image.
In addition, when the suspicious people's image of first acquisition, need monitoring to monitor that application program downloads to portable terminal 208.Therefore, in step sl 15, the guide picture 800 of the telephone number of the portable terminal 208 shown in input Fig. 8 is shown in user's display 103.As shown in Figure 8, at guide picture 800 display keyboard 801, telephone number is inputted for user 201.
In addition, owing to there is suspicious people's information, so when needs also contact family members (guardian), also can the telephone number of subsequent pic input family members (guardian) of guide picture 800 shown in Fig. 8.Thus, even if for the family members (guardian) receiving the contact that there is suspicious people's information, it also can be reminded to arouse attention.
Master control part 112 makes user's display 103 show the bootstrapping authentication object shown in Fig. 9 and will point the guide picture 900(S116 be placed on finger vena reader 102).When detecting that the finger of user 201 is placed on finger vena reader 102, finger vena reader 102 implements the reading of finger venous image, and implements authentication processing (S117).Then, master control part 112 utilizes finger vena reader 102 to confirm organism authentication process whether successful (S118).
Under confirm as the successful situation of organism authentication in step S118, master control part 112 makes user's display 103 show being placed into by portable terminal 208 guide picture (S119) of the intention on non-contact reader 111.
When detecting that portable terminal 208 is placed on non-contact reader 111 by user 201 (S120), master control part 112 utilizes non-contact reader 111 that the suspicious people's image shown in Figure 10 is sent to portable terminal 208(S121).In step S121, when user 201 obtains suspicious people's image for the first time, after download monitoring monitors application program, send suspicious people's image.
When completing the transmission of suspicious people's image in step S121, starting monitoring and monitoring application program (S122).Specifically, in step S122, by portable terminal 208 at certain intervals (such as 2 minutes intervals) send " in warning " such sound.Thereby, it is possible to carried out before starting one's return journey while intimidateing suspicious people the monitoring of user 201 and the supervision to suspicious people.In addition, in delinquency prevention system 205 described later, monitor the timing of application program in the monitoring starting portable terminal 208, the suspicious people's information adding and provide to user 201 is provided in admin table in information, start monitoring and monitor process.
Afterwards, master control part 112 performs the extraction process (S123) of the extraction amount of money corresponding to the input of user 201.Specifically, master control part 112 accepts the input operation of user's 201 pairs of passwords, and accepts the input operation of extracting the amount of money.Then, after completing confirmation operation, class server 203 communicates with doing accounts, and carries out password and extracts the contrast of the amount of money, and carry out cash go out money process, return card, terminate money process.
Then, during before user 201 leaves cash special counter and starts one's return journey, utilize the surrounding of built-in camera to user 201 having downloaded the portable terminal 208 of suspicious people's image to take.The shooting image 1000 taken by portable terminal 208 is shown in the supervisory frame of delinquency prevention system 205.The suspicious people's image sent from delinquency prevention system 205 in step S121 is the character image of suspicious people's feature of distinguishing sex, build, clothes, color development, belongings and age etc.Whether portable terminal 208 is contained in the suspicious people consistent with suspicious people's characteristics of image the image photographed is resolved.
If there is suspicious people around user 201, then, when user 201 perceives the hazardous act of suspicious people close to the suspicious people of user 201 grade, user 201 also can input " 99 " (S124) by the numerical key of portable terminal 208.When user 201 inputs " 99 " by the numerical key of portable terminal 208, portable terminal 208 gives the alarm sound, and stores shooting image 1000, and sends this shooting image 1000(S125 towards delinquency prevention system 205).In step s 125, also automatically person in charge's circular can be taken on towards the delinquency prevention at center from portable terminal 208.
In the delinquency prevention system 205 receiving shooting image 1000, as described later, implement the distance protection to user 201.
In addition, the image taken by the built-in camera of portable terminal 208 can be rest image also can be dynamic image.When user 201 do not feel dangerous and eliminate send with fixed time interval " in warning ", alarm tone, utilize numerical key to input " 22 ".In addition, when user 201 starts one's return journey safely, the monitoring terminating to be undertaken by delinquency prevention system 205 monitors process, therefore by numerical key input " 00 ".In addition, for the end that monitoring monitors, such as, also automatically can terminate after certain hour (such as 30 minutes) from monitoring process starts.
(1-3-2) details of the delinquency prevention process of delinquency prevention system
Then, be described with reference to the details of Fig. 3 B to the delinquency prevention process of delinquency prevention system 205.Below, perform various process to prevent crime system 205 and be described, but perform various program to carry out various process actually by the CPU that delinquency prevention system 205 possesses.
As shown in Figure 3 B, first, the situation utilizing the surveillance camera 202 couples of users 201 be connected with delinquency prevention system 205 to enter into cash special counter detects (S201).Then, the character image taken by surveillance camera 202 is in step s 201 stored in the memory storage (S202) that delinquency prevention system 205 possesses.
Then, delinquency prevention system 205 judges that whether user 201 is the transaction weak person (S203) of the elderly, disabled person, women or the wounded etc.When be judged to be in step S203 user 201 be transaction weak person, user 201 stand on ATM101 to conclude the business before when, by be transaction weak person intention inform to ATM101(S204).
On the other hand, pass in and out cash special counter, hall several times user 201, or from entering through the stipulated time does not start transaction completely when yet, be detected as user 201 and carry out suspicious actions, extract suspicious people candidate (S205).
Then, the character image taken by surveillance camera 202 is carried out contrasting (S206) with the suspicious people candidate extracted in step S205.When as the result contrasted in step S206, when being judged to be that the user 201 of character image is suspicious people (S207), carry out on the basis of Fuzzy Processing according to captured character image to facial parts, send (S208) towards ATM101.
Then, delinquency prevention system 205 accepts the face-image (S209) sent from the face camera 110 of ATM101, and the (New-York that is associated with the character image taken by surveillance camera 202 by the face-image received pays け Ru) (S210).
Then, the suspicious people's information being sent to ATM101 is passed on (S211) towards the ATM, window terminal etc. in other branch etc. by delinquency prevention system 205.There is suspicious people not only to occur in specific branch, and look for crime object in city while the possibility that occurs in each branch, agency etc.Therefore, in step S211, also pass on suspicious people's information towards the ATM, window terminal etc. in other branch, Real-Time Sharing suspicious people's information in each department overall in financial institution.Thereby, it is possible to suspicious people's information of real-time update moment change, to the trading environment that user 201 provides safety to feel at ease.
In addition, delinquency prevention system 205 also can using overall for financial institution as object, also can block etc. in the regional block of regulation, for each branch, expands or reduce the object scale of delinquency prevention system 205 according to purposes.In addition, when reporting to the authorities to police the suspicious people detected by delinquency prevention system 205, the mark representing that the suspicious people's information list had from delinquency prevention system 205 is deleted this suspicious people's information or reported to the authorities to police can also be set.
Then, in the step S122 of Fig. 3 A, when receiving alarm from the portable terminal 208 utilizing ATM101 to carry out the user 201 of extraction process (S212), delinquency prevention system 205 provides admin table to add this user 201 into monitoring client in the information of delinquency prevention system 205, and starts monitoring supervision (S213).
Then, delinquency prevention system 205 accepts (S214) such as the images that the suspicious people that the portable terminal 208 from user 201 sends takes in the step S124 of Fig. 3 A.In step S124, receive the delinquency prevention system 205 of the shooting image of suspicious people etc., the positional information of portable terminal 208 is detected, makes to take on person in charge and perform distance protection (S215).Specifically, the person in charge that takes on of delinquency prevention system 205 confirms to take image 1000, and converses with user 201 via the portable terminal 208 of user 201.In addition, when being judged as that risk factor is high by the call with user 201, person in charge is taken on by this intelligence aids to police.When just in case when there is crime, to suspicious people's information (the shooting image etc. of the character image of surveillance camera, the face-image taken by ATM101, portable terminal 208) that police provides delinquency prevention system 205 to have.Thereby, it is possible to aid police arrests convict rapidly.
In addition, the ATM illustrating financial institution is above illustrated, but is not limited to such example, also can be applied to the common trading terminal such as vending machine, ticket machine.
(1-4) effect of present embodiment
According to this structure, the suspicious people's information analyzed can be supplied to the user 201 utilizing traction processing apparatus, this user 201 is monitored in delinquency prevention system.Thereby, it is possible to during before the user 201 utilizing the ATM101 etc. of financial institution to complete the transaction of existing Au plasma starts one's return journey, eliminate the uneasiness being subject to suspicious people and attacking.
(2) the 2nd embodiments
(2-1) structure of automated trading system
In the above-described first embodiment, the situation that user 201 utilizes ATM101 to carry out transaction processing is illustrated, but in the present embodiment, the window terminal utilizing person in charge to operate carries out transaction processing.When user 201 extracts the cash of great number, generally cannot carry out the extraction process of cash from ATM101, but carry out the extraction process of cash at the window terminal operated based on person in charge.
Automated trading system involved by present embodiment also can replace the ATM101 involved by the 1st embodiment and is connected with class server 203 of doing accounts, info class server 204 via network by window terminal.Thus, the one-piece construction of the automated trading system involved by present embodiment is same with the one-piece construction of the automated trading system involved by the 1st embodiment, therefore omits detailed description.
(2-2) structure of window terminal
Then, the structure of window terminal 1101 is described.Figure 11 is the block diagram of the structure that window terminal 1101 is shown.Window terminal 1101 is that person in charge carries out the terminal of transactional operation after the medium accepting user 201 submission.Owing to being the structure substantially same with ATM101, so carry out especially detailed description to the structure different from the structure of ATM101.
As shown in figure 11, window terminal 1101 possesses user's display 1103, touch panel 1104, face camera 1109, person in charge's display 1111, keyboard 1112, card processor structure 1105, finger vena reader 1102, non-contact reader 1110, Banknote deposting/drawing out mechanism 1106, cis 1107 and deposit book printers structure 1108.
User's display 1103 is display parts that the transaction of display to the user 201 utilizing ATM101 guides, such as, be liquid crystal display etc.Touch panel 1104 accepts user 201 for carrying out the input part of the operation input of concluding the business.The face-image of face camera 1109 couples of users 201 is taken.Person in charge's display 1111 is display display parts to the operation guide of person in charge, such as, be liquid crystal display etc.Keyboard 1112 is the input parts of the operation input accepting person in charge.
Card processor structure 1105 have carry out the various card such as IC-card, magnetic stripe card the action such as insertion, discharge, to the read/write actions of the magnetic stripe of card or IC chip, the function etc. that reads the image of the convex print part of card.Finger vena reader 1102 is the Biont information reading devices of the finger venous image reading user 201.Transceiving data between the portable terminal 208 that non-contact reader 1110 has user 201.
Banknote deposting/drawing out mechanism 1106 have bank note deposit, go out money function, the identification of bank note, conveying and storage function etc.Cis 1107 has and reads the function of medium beyond extraction document that user 201 submits in the mode of image.Deposit book printers structure 1108 has the function of the content printing transaction on bankbook.
In addition, master control part 1113 possesses CPU1114, storer 1115, Department of Communication Force 1116, storage part 1117 and power supply 1118.CPU1114 all controls according to the various transaction processing of various programs to window terminal 1101 being stored in storer 1115.
Storer 1115 is by ROM(Read Only Memory), RAM(Random Access Memory) etc. form.ROM stores the program, operational parameter etc. that CPU1114 uses, and RAM is temporarily stored in the program used in the execution of CPU1114, the parameter etc. suitably changed in this execution.
Department of Communication Force 1116 is the communication interfaces be made up of the communication facilities etc. for being connected with network 200, at transceiving data between class server and info class server of doing accounts.Storage part 1117 is HDD(Hard Disk Drive) etc., after transaction is set up, store the Transaction Information etc. with user 201 successively.The Transaction Information of user 201 is stored in storage part 1117 as electronical record (e-JNL) data 1119.
(2-3) details of transaction processing is extracted
Then, the details extracting transaction processing is described.Figure 12 A and Figure 12 B is the process flow diagram that the details extracting transaction processing is shown.In the present embodiment, in the extraction transaction processing of window terminal 1101, by cooperating with delinquency prevention system 205, realize delinquency prevention system and the delinquency prevention method of having guaranteed the security of user 201 before starting one's return journey that cash withdrawal is concluded the business.Below, especially detailed description is carried out to the process different from the 1st embodiment, to same process detailed.
(2-3-1) details of the extraction transaction processing of window terminal
First, be described with reference to the details of Figure 12 A to the extraction transaction processing of ATM101.As shown in Figure 3A, first, the amount of money that user 201 will extract is logged into and extracts on document, and submits to the person in charge (S301) of window together with the bankbook brought.The person in charge of window observes user 201, when the elderly, disabled person or women be judged as " monitoring client " (S302).When person in charge is judged as " monitoring client " in step s 302, face camera 1109 couples of users 201 of window terminal 1101 are utilized to take, taken image is stored in storage part 1117 as e-JNL data 1119, and passes on (S303) towards delinquency prevention system 205.
Then, person in charge accepts the extraction document submitted to by user 201 and bankbook, after confirming to extract the contents of document, uses the cis 1107 of window terminal 1101 to read and extracts document (S304).
Then, when there is suspicious people's information, the master control part 1113 of window terminal 1101 obtains the suspicious people's information (S305) sent from delinquency prevention system 205.When obtaining suspicious people's information from delinquency prevention system 205 in step S305, the point out picture corresponding with guard model shown in Fig. 5 is shown in user's display 1103(S306 by master control part 1113).Show in step S306 point out shown in picture with above-mentioned Fig. 5 to point out picture same.
Then, there is the situation (being the situation of "Yes" in step S307) comprising suspicious people's information of the character image of suspicious people in this financial institution under, in the situation (being the situation of "Yes" in step S308) that user 201 is monitoring client, master control part 112 makes to provide the guide picture 600 of the suspicious people's information shown in Fig. 6 to be shown in user's display 1103(S309).
When user 201 have selected " not needing to provide " button 604 in step S309, perform common extraction transaction processing (S320).In addition, when user 201 have selected " image display " button 601 in step S309, the image (S310) of suspicious people is shown.Now, as the feature of suspicious people, also sex, build, clothes, color development, belongings and age etc. can be indicated together with suspicious people's image with simple and clear statement.
In addition, when have selected " person in charge sees off " button 602, person in charge arrives in the front of user 201, and user 201, after the verbal communication accepting suspicious people's information from person in charge, is escorted to outlet (S311) by person in charge.
In addition, when have selected " acquisition image " button 603, the guide picture 700 of points for attention during the suspicious people's image obtained shown in Fig. 7 is shown in user's display 103(S312 by master control part 112).As shown in Figure 7, show at guide picture 700 and also there is possibility that suspicious people's information is wrong report, needing to bear the intention of its risk and confidentiality obligations in order to obtain image.
In addition, when the suspicious people's image of first acquisition, need monitoring to monitor that application program downloads to portable terminal 208.Therefore, in step S312, the guide picture 800 of the telephone number of the portable terminal 208 shown in input Fig. 8 is shown in user's display 103.As shown in Figure 8, display keyboard 801 on guide picture 800, inputs telephone number for user 201.
In addition, owing to there is suspicious people's information, so when needs also contact family members (guardian), the telephone number of family members (guardian) also can be inputted in the subsequent pic of the guide picture 800 shown in Fig. 8.Thus, even if for the family members (guardian) receiving the contact that there is suspicious people's information, it also can be reminded to arouse attention.
Master control part 113 shows the bootstrapping authentication object shown in Fig. 9 and will point the guide picture 900(S313 be placed on finger vena reader 102 on user's display 1103).When detecting that the finger of user 201 is placed on finger vena reader 102, finger vena reader 1102 implements the reading of finger venous image, and implements authentication processing (S314).Then, master control part 1113 utilizes finger vena reader 1102 to confirm organism authentication process whether successful (S315).
Under confirm as the successful situation of organism authentication in step S315, master control part 1113 makes user's display 103 show being placed into by portable terminal 208 guide picture (S316) of the intention on non-contact reader 1110.
Master control part 1113 is (S317) when detecting that portable terminal 208 is placed on non-contact reader 111 by user 201, utilizes non-contact reader 1110 that suspicious people's image is sent to portable terminal 208(S318).In step S318, when user 201 obtains suspicious people's image for the first time, after download monitoring monitors application program, send suspicious people's image.
When completing the transmission of suspicious people's image in step S318, starting monitoring and monitoring application program (S319).Specifically, in step S319, by portable terminal 208 at certain intervals (such as 2 minutes intervals) send " in warning " such sound.Thereby, it is possible to carried out before starting one's return journey while intimidateing suspicious people the monitoring of user 201 and the supervision to suspicious people.In addition, in delinquency prevention system 205 described later, monitor the timing of application program in the monitoring starting portable terminal 208, the suspicious people's information adding and provide to user 201 is provided in admin table in information, start monitoring and monitor process.
Afterwards, master control part 1113 performs the extraction process (S320) of the extraction amount of money corresponding to the input of person in charge.After completing extraction process in step s 320, extracted cash and bankbook are given user 201 by person in charge, complete out money process.
Then, during before user 201 leaves cash special counter and starts one's return journey, utilize the surrounding of built-in camera to user 201 having downloaded the portable terminal 208 of suspicious people's image to take.The shooting image 1000 taken by portable terminal 208 is shown on the supervisory frame of delinquency prevention system 205.The suspicious people's image sent from delinquency prevention system 205 in step S121 is the character image of suspicious people's feature of distinguishing sex, build, clothes, color development, belongings and age etc.Whether portable terminal 208 is contained in the suspicious people consistent with suspicious people's characteristics of image the image photographed is resolved.
If there is suspicious people around user 201, then, when user 201 perceives the hazardous act of suspicious people close to the suspicious people of user 201 grade, user 201 also can input " 99 " (S321) by the numerical key of portable terminal 208.When user 201 inputs " 99 " by the numerical key of portable terminal 208, portable terminal 208 gives the alarm sound, and stores shooting image 1000, and sends this shooting image 1000(S322 towards delinquency prevention system 205).In step S322, also automatically can take on person in charge's circular towards the delinquency prevention at center from portable terminal 208.
In the delinquency prevention system 205 receiving shooting image 1000, as described later, the distance protection of user 201 is implemented.
(2-3-2) details of the extraction transaction processing of window terminal
Then, be described with reference to the details of Figure 12 B to the delinquency prevention process of delinquency prevention system 205.Below, perform various process to prevent crime system 205 and be described, but actually by delinquency prevention system 205 possess CPU and perform various program to carry out various process.
As shown in Figure 12 B, first, the situation utilizing the surveillance camera 202 couples of users 201 be connected with delinquency prevention system 205 to enter into cash special counter detects (S401).Then, the character image taken by surveillance camera 202 in step S401 is stored in the memory storage (S402) that delinquency prevention system 205 possesses.
Pass in and out cash special counter, hall several times user 201, or from entering through the stipulated time does not start transaction completely when yet, be detected as user 201 and carry out suspicious actions, extract suspicious people candidate (S403).
Then, the character image taken by surveillance camera 202 is carried out contrasting (S404) with the suspicious people candidate extracted in step S403.When as the result contrasted in step s 404, when being judged to be that the user 201 of character image is suspicious people (S405), carry out, on the basis of Fuzzy Processing, sending (S406) towards window terminal 1101 to facial parts according to captured character image.
Then, delinquency prevention system 205 accepts the face-image (S407) sent from the face camera 1109 of window terminal 1101, and the face-image received is associated (S408) with the character image taken by surveillance camera 202.
Then, the suspicious people's information being sent to window terminal 1101 is passed on (S409) towards the ATM, window terminal etc. in other branch etc. by delinquency prevention system 205.
Then, in the step S319 of Figure 12 A, when receiving alarm from the portable terminal 208 of the user 201 carrying out extraction process at window (S410), delinquency prevention system 205 provides admin table to add this user 201 into monitoring client in the information of delinquency prevention system 205, and starts monitoring supervision (S411).
Then, delinquency prevention system 205 accepts (S412) such as the images that the suspicious people that the portable terminal 208 from user 201 sends takes in the step S322 of Figure 12 A.The positional information receiving delinquency prevention system 205 pairs of portable terminals 208 of the shooting image of suspicious people etc. in step S322 detects, and makes to take on person in charge and performs distance protection (S413).Specifically, the person in charge that takes on of delinquency prevention system 205 confirms to take image 1000, and converses with user 201 via the portable terminal 208 of user 201.In addition, when by being judged as that risk factor is high with the call of user 201, person in charge is taken on by this intelligence aids to police.When just in case when there is crime, to suspicious people's information (the shooting image etc. of the character image of surveillance camera, the face-image taken by window terminal 1101, portable terminal) that police provides delinquency prevention system 205 to have.Thereby, it is possible to aid police arrests convict rapidly.
(2-4) effect of present embodiment
According to this structure, the suspicious people's information analyzed can be supplied to the user utilizing traction processing apparatus, this user is monitored in delinquency prevention system.Thereby, it is possible to eliminate the window etc. of financial institution complete existing Au plasma transaction user before starting one's return journey during be subject to suspicious people attack uneasiness.
Claims (11)
1. a delinquency prevention system, possesses traction processing apparatus and to the delinquency prevention device that the character image taken by surveillance camera is resolved, it is characterized in that,
When the user carrying out transaction processing is specific user, described traction processing apparatus passes on to the portable terminal entrained by this user the suspicious people's information provided from described delinquency prevention device,
When representing that the suspicious people that whether there is suspicious people exists information from described portable terminal notice, described delinquency prevention device monitors the user carrying this portable terminal providing described suspicious people's information.
2. delinquency prevention system as claimed in claim 1, is characterized in that,
What described traction processing apparatus made display part show to comprise the suspicious people's information provided from described delinquency prevention device points out picture.
3. delinquency prevention system as claimed in claim 2, is characterized in that,
What described traction processing apparatus made described display part show to comprise suspicious people's information of the attention level corresponding with the guard model of multiple grade points out picture.
4. delinquency prevention system as claimed in claim 1, is characterized in that,
When the user carrying out transaction processing is specific user, described traction processing apparatus providing package is containing suspicious people's information of the information relevant to concrete suspicious people.
5. delinquency prevention system as claimed in claim 4, is characterized in that,
When the user carrying out transaction processing is the user needing the monitoring in return road to monitor, described traction processing apparatus providing package is containing suspicious people's information of the information relevant to concrete suspicious people.
6. delinquency prevention system as claimed in claim 1, is characterized in that,
Described traction processing apparatus performs the self acknowledging process of user, passes on described suspicious people's information to the portable terminal entrained by user.
7. delinquency prevention system as claimed in claim 1, is characterized in that,
When having passed on described suspicious people's information, the described portable terminal entrained by user has regularly sent the warning statement making user guard against existing the situation of suspicious people.
8. delinquency prevention system as claimed in claim 1, is characterized in that,
Suspicious people's information of the described portable terminal shooting entrained by user is passed on to delinquency prevention device,
Described delinquency prevention device carries out monitoring to the user carrying described portable terminal and monitors.
9. delinquency prevention system as claimed in claim 1, is characterized in that,
Described delinquency prevention device carries out distance protection according to the positional information of described portable terminal and the image of being made a video recording by this portable terminal to user.
10. delinquency prevention system as claimed in claim 1, is characterized in that,
The image relevant to suspicious people's information of being made a video recording by described traction processing apparatus, described surveillance camera or described portable terminal is set up corresponding and stores by described delinquency prevention device.
11. 1 kinds of delinquency prevention methods, are the delinquency prevention methods possessing traction processing apparatus and the delinquency prevention system to the delinquency prevention device that the character image taken by surveillance camera is resolved, it is characterized in that, comprising:
Whether the user that described traction processing apparatus judges to carry out transaction processing is the 1st step of specific user;
When user is specific user, described traction processing apparatus passes on the 2nd step of the suspicious people's information provided from described delinquency prevention device to the portable terminal entrained by this user;
To described delinquency prevention device notice, described portable terminal represents that the suspicious people that whether there is suspicious people exists the 3rd step of information; And
When being notified of described suspicious people and there is information, the 4th step that described delinquency prevention device monitors the user carrying this portable terminal providing described suspicious people's information.
Applications Claiming Priority (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP2012-126352 | 2012-06-01 | ||
| JP2012126352A JP5877760B2 (en) | 2012-06-01 | 2012-06-01 | Crime prevention system and crime prevention method |
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| CN103456104A CN103456104A (en) | 2013-12-18 |
| CN103456104B true CN103456104B (en) | 2015-09-09 |
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| CN201310170714.2A Expired - Fee Related CN103456104B (en) | 2012-06-01 | 2013-05-10 | Delinquency prevention system and delinquency prevention method |
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| CN (1) | CN103456104B (en) |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN104933804B (en) * | 2015-06-30 | 2018-04-03 | 昆山古鳌电子机械有限公司 | A kind of cash automated trading device |
| CN105405217A (en) * | 2015-10-13 | 2016-03-16 | 昆山古鳌电子机械有限公司 | Automatic transaction system with crime prevention system |
| CN108082478B (en) * | 2017-12-16 | 2021-11-16 | 深圳市翼飞鸿天无人机科技有限公司 | Early warning type unmanned aerial vehicle monitoring and investigation system |
| TWI671701B (en) * | 2018-04-02 | 2019-09-11 | 華南商業銀行股份有限公司 | System and method for detecting trading behavior |
| CN111462417A (en) * | 2020-03-09 | 2020-07-28 | 南京华科和鼎信息科技有限公司 | Multi-information verification system and multi-information verification method for unmanned bank |
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| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US5519669A (en) * | 1993-08-19 | 1996-05-21 | At&T Corp. | Acoustically monitored site surveillance and security system for ATM machines and other facilities |
| JP4378862B2 (en) * | 2000-08-23 | 2009-12-09 | 沖電気工業株式会社 | Automatic transaction equipment |
| CN100464348C (en) * | 2002-09-18 | 2009-02-25 | 贺贵明 | Video frequency monitoring, identification intelligont device and technical method |
| JP4000596B2 (en) * | 2003-12-24 | 2007-10-31 | オムロン株式会社 | Notification system, electronic device and method, and program |
| JP4686153B2 (en) * | 2004-09-10 | 2011-05-18 | 日立オムロンターミナルソリューションズ株式会社 | Information processing apparatus, fraud detection method, and automatic teller machine |
| JP4302092B2 (en) * | 2005-11-07 | 2009-07-22 | 富士テクノサーベイ株式会社 | Store monitoring system |
| JP4891113B2 (en) * | 2007-02-16 | 2012-03-07 | 有限会社ジュピターネット | Emergency call system with emergency call function and emergency response function |
| JP2010238204A (en) * | 2009-03-31 | 2010-10-21 | Sogo Keibi Hosho Co Ltd | Monitoring device and monitoring method |
| CN201638305U (en) * | 2009-05-18 | 2010-11-17 | 上海银晨智能识别科技有限公司 | Intelligent monitoring device for self-service bank and automated teller machine |
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2012
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| JP5877760B2 (en) | 2016-03-08 |
| CN103456104A (en) | 2013-12-18 |
| JP2013250885A (en) | 2013-12-12 |
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