CN102131128A - Processing method for using uniform account in switchboard service - Google Patents
Processing method for using uniform account in switchboard service Download PDFInfo
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- CN102131128A CN102131128A CN2010100227271A CN201010022727A CN102131128A CN 102131128 A CN102131128 A CN 102131128A CN 2010100227271 A CN2010100227271 A CN 2010100227271A CN 201010022727 A CN201010022727 A CN 201010022727A CN 102131128 A CN102131128 A CN 102131128A
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Abstract
The invention relates to a processing method for using a uniform account in a switchboard service, comprising: 1) a switchboard number is distributed to an enterprise which distributes an extension number for each staff, and meanwhile, a system automatically distributes a hidden virtual number for identifying the staff in an association manner, wherein the switchboard number is an enterprise uniform account, staff extension accounts are obtained by adding the switchboard number with the extension numbers; 2) each staff uniform account is bound with a plurality of telephones; 3) all personal information about the staff is bound with the uniform account, the staff can log in a client through the corresponding staff extension account to perform multi-service call, the system automatically associates all process data with the staff uniform account and stores the data, a money limit is distributed for each staff uniform account, and all generated cost can be deducted in real time; 4) each staff uniform account can be used by being bound with a plurality of terminals or independently used as a subscriber identifying number. Compared with the prior art, the processing method for using uniform account in switchboard service has the advantages of subscriber authentication, multi-service call, uniform real-time fee deduction and the like.
Description
Technical field
The present invention relates to the method that central office service uses number of the account, relate in particular to a kind of processing method of in central office service, using unified account number.
Background technology
In the present communications field, the three generations has been experienced in the central office service development.The first generation is little exchange, realizes the company telephone exchange business by the PBX of enterprise is linked into telecom operators' switch, the business that this method provides for medium-sized and small enterprises or the entreprise cost of comparatively disperseing higher, and have the irremovable shortcoming of extension.The second generation is a virtual central office, provide the method that the virtual extension of mobile roaming everywhere is professional and fast use new business by telecom operators are unified for enterprise, this has reduced the hardware input of enterprise, but need the many term concepts of user learning, and need the user to change use habit, promote difficulty.The third generation is smart business's exchange, has merged Internet technology, VOIP technology, and the mode of this realization central office service has encapsulated most middle notions, and function is more.
Relevant processing method existing disclosure in patent CN 1453958A of in central office service, using unified account number.But this method has only been considered simple scenario, thereby exists obviously not enough: 1, be only applicable to the personal user, do not consider enterprise customer's difference; 2, only be used for real-time deduction, not considering subscription authentication and calling for multi-service provides process data.
Summary of the invention
Purpose of the present invention is exactly in order to overcome the defective that above-mentioned prior art exists, the processing method of using unified account number in central office service that provides a kind of subscription authentication, multi-service to call.
Purpose of the present invention can be achieved through the following technical solutions:
A kind of processing method of using unified account number in central office service is characterized in that this processing method may further comprise the steps:
1) enterprise distributes a general number, this enterprise distributes an extension number for each employee, the simultaneity factor auto-associating distributes unique this employee's of identification the virtual-number of hiding, this virtual-number is employee's unified account number, described general number is enterprise's unified account number, and described general number adds that extension is employee's extension set account number;
2) each employee's unified account number is bound a plurality of phones;
3) employee's all personal information and unified account binding, the employee lands client by employee's extension set number of the account, carrying out multi-service calls, system is automatically with the related storage with employee's unified account number of all process datas, each employee's unified account is all distributed a money amount, the expense of all generations all can be deducted in real time, and the summation of the amount of employee's unified account is the amount of exchange unified account number;
4) each employee's unified account number can bundle a plurality of terminal equipments uses, also can use as user identification number separately.
An enterprise in the described step 1) distributes a general number, and this enterprise distributes an extension number for each employee, and the simultaneity factor auto-associating distributes unique this employee's of identification the virtual-number of hiding may further comprise the steps:
11) enterprise customer inputs enterprise's unified account number and password lands the web server, to the aaa server request authentication;
12) account information that provides according to the enterprise customer of aaa server judges whether number of the account is effective, if effectively, sends authentication by instruction;
13) enterprise customer's entrance management page, and add extension set A, extension set binding number B is set;
14) web server record extension set and binding information thereof, and send it to aaa server;
15) aaa server sends the information of " adding extension set and the success of binding number thereof " to the web server, and the web server sends the information of " adding extension set and the success of binding number thereof " to the enterprise customer, and system is that extension set A distributes a unique virtual-number automatically;
16) repeat above-mentioned steps and finish, log off after succeeding in registration up to registration.
The multi-service of carrying out in the described step 3) is called and be may further comprise the steps:
31) employee is by employee's unified account number login system client;
32) employee's unified account number is by a plurality of outgoing traffics of client call, and this outgoing traffic comprises and makes a call, initiates meeting, sends fax, instant message, information inquiry, personal settings;
33) described outgoing traffic information is all passed through the association of employee's unified account number;
34) calling process adds the extension mode by general number, uniquely navigates to employee's unified account number;
35) calling information can be presented on the client of employee's unified account number;
36) employee's unified account number is by the client call incoming traffic, this incoming traffic comprise answer, refuse, transfer, hang up, recording, MPTY, commentaries on classics fax.
Process data comprises recording file, the fax of receiving, message registration in the described step 3).
Terminal equipment is landline telephone, mobile phone or voip phone in the described step 4).
Compared with prior art, advantage of the present invention is:
1) after user's login, can use repertoire, not need authentication once more;
2) use each business, system with the related storage with unified account number of all process datas, makes things convenient for multi-service to call automatically;
3) each unified account is all distributed a money amount, and the expense of all generations all can be deducted unified real-time deduction in real time, and the summation of the amount of extension set unified account is the amount of exchange unified account number, and this has realized the real-time deduction to the enterprise customer.
Description of drawings
Fig. 1 is a kind of flow chart that uses the processing method of unified account number in central office service of the present invention;
Fig. 2 is a kind of register flow path figure that uses the processing method of unified account number in central office service of the present invention;
Fig. 3 is a kind of multi-service call flow chart that uses the processing method of unified account number in central office service of the present invention.
Embodiment
The present invention will be further described below in conjunction with specific embodiment.
Embodiment
As shown in Figure 1, in the intelligence database of intelligent exchange, extension set of every increase all distributes a unified account number, and employee of this number unique identification can be corresponding one by one with worker's job number of this employee.
At all information of extension set all is to realize by unified account number, as employee's privately owned address list, and recording data, message registration, facsimile recording or the like.
Enterprise's unified account number is as the external unique charge accounting number of the account of enterprise.Can all unified account numbers of subordinate be managed.
As shown in Figure 2, an enterprise distributes a general number, and this enterprise distributes an extension number for each employee, and it is that employee's unified account number may further comprise the steps that the simultaneity factor auto-associating distributes unique this employee's of identification the virtual-number of hiding:
11) enterprise customer inputs enterprise's unified account number and password lands the web server, to the aaa server request authentication;
12) account information that provides according to the enterprise customer of aaa server judges whether number of the account is effective, if effectively, sends authentication by instruction;
13) enterprise customer's entrance management page, and add extension set A, extension set binding number B is set;
14) web server record extension set and binding information thereof, and send it to aaa server;
15) aaa server sends the information of " adding extension set and the success of binding number thereof " to the web server, and the web server sends the information of " adding extension set and the success of binding number thereof " to the enterprise customer, and system is that extension set A distributes a unique virtual-number automatically;
16) repeat above-mentioned steps and finish, log off after succeeding in registration up to registration.
Multi-service is called as shown in Figure 3, comprises with the lower part:
31) employee is by employee's unified account number login system client;
32) employee's unified account number is by a plurality of outgoing traffics of client call, and this outgoing traffic comprises and makes a call, initiates meeting, sends fax, instant message, information inquiry, personal settings;
33) described outgoing traffic information is all passed through the association of employee's unified account number;
34) calling process adds the extension mode by general number, uniquely navigates to employee's unified account number;
35) calling information can be presented on the client of employee's unified account number;
36) employee's unified account number is by the client call incoming traffic, this incoming traffic comprise answer, refuse, transfer, hang up, recording, MPTY, commentaries on classics fax.
Claims (5)
1. processing method of using unified account number in central office service is characterized in that this processing method may further comprise the steps:
1) enterprise distributes a general number, this enterprise distributes an extension number for each employee, the simultaneity factor auto-associating distributes unique this employee's of identification the virtual-number of hiding, this virtual-number is employee's unified account number, described general number is enterprise's unified account number, and described general number adds that extension is employee's extension set account number;
2) each employee's unified account number is bound a plurality of phones;
3) employee's all personal information and unified account binding, the employee lands client by employee's extension set number of the account, carrying out multi-service calls, system is automatically with the related storage with employee's unified account number of all process datas, each employee's unified account is all distributed a money amount, the expense of all generations all can be deducted in real time, and the summation of the amount of employee's unified account is the amount of exchange unified account number;
4) each employee's unified account number can bundle a plurality of terminal equipments uses, also can use as user identification number separately.
2. a kind of processing method of in central office service, using unified account number according to claim 1, it is characterized in that, an enterprise in the described step 1) distributes a general number, this enterprise distributes an extension number for each employee, and the simultaneity factor auto-associating distributes unique this employee's of identification the virtual-number of hiding may further comprise the steps:
11) enterprise customer inputs enterprise's unified account number and password lands the web server, to the aaa server request authentication;
12) account information that provides according to the enterprise customer of aaa server judges whether number of the account is effective, if effectively, sends authentication by instruction;
13) enterprise customer's entrance management page, and add extension set A, extension set binding number B is set;
14) web server record extension set and binding information thereof, and send it to aaa server;
15) aaa server sends the information of " adding extension set and the success of binding number thereof " to the web server, and the web server sends the information of " adding extension set and the success of binding number thereof " to the enterprise customer, and system is that extension set A distributes a unique virtual-number automatically;
16) repeat above-mentioned steps and finish, log off after succeeding in registration up to registration.
3. a kind of processing method of using unified account number in central office service according to claim 1 is characterized in that, the multi-service of carrying out in the described step 3) is called and be may further comprise the steps:
31) employee is by employee's unified account number login system client;
32) employee's unified account number is by a plurality of outgoing traffics of client call, and this outgoing traffic comprises and makes a call, initiates meeting, sends fax, instant message, information inquiry, personal settings;
33) described outgoing traffic information is all passed through the association of employee's unified account number;
34) calling process adds the extension mode by general number, uniquely navigates to employee's unified account number;
35) calling information can be presented on the client of employee's unified account number;
36) employee's unified account number is by the client call incoming traffic, this incoming traffic comprise answer, refuse, transfer, hang up, recording, MPTY, commentaries on classics fax.
4. a kind of processing method of using unified account number in central office service according to claim 1 is characterized in that process data comprises recording file, the fax of receiving, message registration in the described step 3).
5. a kind of processing method of using unified account number in central office service according to claim 1 is characterized in that terminal equipment is landline telephone, mobile phone or voip phone in the described step 4).
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2010100227271A CN102131128A (en) | 2010-01-12 | 2010-01-12 | Processing method for using uniform account in switchboard service |
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| Application Number | Priority Date | Filing Date | Title |
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| CN2010100227271A CN102131128A (en) | 2010-01-12 | 2010-01-12 | Processing method for using uniform account in switchboard service |
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| CN102131128A true CN102131128A (en) | 2011-07-20 |
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Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107846494A (en) * | 2016-09-18 | 2018-03-27 | 阿里巴巴集团控股有限公司 | The means of communication and device |
| CN107968892A (en) * | 2016-10-19 | 2018-04-27 | 阿里巴巴集团控股有限公司 | Extension distribution method and device applied to instant messaging application |
| CN109743306A (en) * | 2018-12-27 | 2019-05-10 | 北京奇安信科技有限公司 | A kind of account number safety appraisal procedure, system, equipment and medium |
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| CN1652554A (en) * | 2004-02-07 | 2005-08-10 | 华为技术有限公司 | Method for implementing hotel service |
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| US20070263612A1 (en) * | 2006-03-31 | 2007-11-15 | Lucent Technologies Inc. | Packet-switched network telephone system with enhanced portability |
| CN101325801A (en) * | 2007-06-12 | 2008-12-17 | 北京三星通信技术研究有限公司 | Method and apparatus for locating business authentication and authorization examination in Winax network |
| CN101610488A (en) * | 2008-06-20 | 2009-12-23 | 杭州世导科技有限公司 | System and method is numbered and is dialed in the unification of across a network communication tool |
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2010
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN1453958A (en) * | 2002-04-26 | 2003-11-05 | 华为技术有限公司 | Method of unifying accounts of intelligent network users |
| CN1652554A (en) * | 2004-02-07 | 2005-08-10 | 华为技术有限公司 | Method for implementing hotel service |
| US20070263612A1 (en) * | 2006-03-31 | 2007-11-15 | Lucent Technologies Inc. | Packet-switched network telephone system with enhanced portability |
| CN1937794A (en) * | 2006-08-18 | 2007-03-28 | 侯万春 | System and method for realizing group special mobile communication smart card |
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| CN101610488A (en) * | 2008-06-20 | 2009-12-23 | 杭州世导科技有限公司 | System and method is numbered and is dialed in the unification of across a network communication tool |
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN107846494A (en) * | 2016-09-18 | 2018-03-27 | 阿里巴巴集团控股有限公司 | The means of communication and device |
| CN107846494B (en) * | 2016-09-18 | 2020-09-08 | 阿里巴巴集团控股有限公司 | Communication method and device |
| CN107968892A (en) * | 2016-10-19 | 2018-04-27 | 阿里巴巴集团控股有限公司 | Extension distribution method and device applied to instant messaging application |
| CN109743306A (en) * | 2018-12-27 | 2019-05-10 | 北京奇安信科技有限公司 | A kind of account number safety appraisal procedure, system, equipment and medium |
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Application publication date: 20110720 |