CN101923759A - Message monitoring alarm method for self-help tax terminal equipment failure - Google Patents
Message monitoring alarm method for self-help tax terminal equipment failure Download PDFInfo
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- CN101923759A CN101923759A CN 201010242216 CN201010242216A CN101923759A CN 101923759 A CN101923759 A CN 101923759A CN 201010242216 CN201010242216 CN 201010242216 CN 201010242216 A CN201010242216 A CN 201010242216A CN 101923759 A CN101923759 A CN 101923759A
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Abstract
The invention discloses a message monitoring alarm method for a self-help tax terminal equipment failure. The method replaces a working mode that tax staffs regularly inspect running conditions of the self-help tax terminal equipment at present and adopts a way of automatic alarm on exception and failure of the self-help tax terminal equipment. When the self-help tax terminal equipment is failed, the self-help tax terminal sends equipment failure information in the form of a message to a mobile phone of a leader or an inspector in the tax authority; and the tax staff receives the message on the equipment failure information and then remotely controls the self-help terminal in a mode of the mobile phone message in accordance with equipment failure types, or working personnel go to the site where the self-help tax terminal is failed for solving the failure. The method can relieve working pressure of the tax staff and improving use rate of the self-help tax terminal and solving efficiency of the failures.
Description
Technical field
The present invention relates to the patrol and examine technology of tax staff, specifically a kind of method that adopts computer technology, the communication technology and automatic control technology to realize the automatic alarm monitoring of remote self-help tax terminal equipment failure to self-help tax service terminal.
Background technology
The tax staff takes the mode of regular visit at present, and the equipment operation condition of self-help tax service terminal is monitored.In case unit exception, failure problems appear in self-help tax service terminal, the tax staff may not in time find this failure message, when patrolling and examining next time.Make troubles to the taxpayer easily, be unfavorable for alleviating levying and receive both sides' contradiction.Adopt the automatic alarm monitoring mode of self-help tax terminal equipment failure to monitor the equipment operation situation of self-help tax service terminal, discovering device fault and solution equipment failure fast in time, the utilization factor and the fault that can improve self-help tax service terminal solve efficient, make things convenient for the taxpayer, can alleviate simultaneously the working pressure of tax staff's regular visit, improve taxpayer and tax staff's satisfaction.
Summary of the invention
The purpose of this invention is to provide a kind of self-help tax terminal equipment failure message monitoring alarm method.The objective of the invention is to realize in the following manner,
Excellent effect of the present invention is: the method is to the regular visit self-help tax service terminal, shortcoming with the mode of operation of watch-dog ruuning situation designs, adopt self-help tax service terminal, automatically gather the ruuning situation of each equipment, there are unusual, fault as equipment, then device fault information is sent to short message alarm module, and accept the steering order of short message alarm module, equipment is controlled.
Key step is as follows:
A. self-help tax service terminal monitors when wherein some equipment breaks down, and by RS-232 or ICP/IP protocol failure message is sent to short message alarm module;
B. short message alarm module sends to the leader of the tax authority with failure message or patrols and examines on personnel's mobile phone;
C. after relevant tax staff receives the self-help tax terminal equipment failure short message,, can send the respective remote control command to short message alarm module by mobile phone according to the equipment failure type;
D. after short message alarm module receives the remote control command of tax staff's transmission, remote control command is sent to self-help tax service terminal;
E. after self-help tax service terminal receives remote control command, corresponding operating such as carry out self check, lock machine, restart.
Excellent effect of the present invention is: this method has replaced the pattern of the equipment operation situation of present tax staff's regular visit self-help tax service terminal, the tax staff can realize that the equipment failure of self-help tax service terminal is monitored automatically, Long-distance Control by this method, this method has alleviated tax staff's working pressure, and the utilization factor and the fault that have improved self-help tax service terminal solve efficient.
Description of drawings
Accompanying drawing 1 is the synoptic diagram of the automatic alarm monitoring method of self-help tax terminal equipment failure.
Embodiment
Explain below with reference to Figure of description method of the present invention being done.
A kind of self-help tax terminal equipment failure message monitoring alarm method of the present invention, the mode of operation that replaces the equipment operation situation of the regular manual inspection self-help tax service terminal of present tax staff, the employing self-help tax terminal equipment is unusual, the mode of automatic failure alarm, when equipment failure appears in self-help tax service terminal, self-help tax service terminal can send to the leader of the tax authority with short message mode with device fault information or patrol and examine on personnel's mobile phone, after the tax staff receives the device fault information short message, according to the equipment failure type, by mobile phone short messages Long-distance Control self-aided terminal, or manually arriving the on-the-spot failure problems that solves of out of order self-help tax service terminal, step is as follows
(1) the work ruuning situation of its equipment of self-help tax service terminal periodic monitoring, when finding that some equipment exists unusual or fault, the unit exception failure message with collecting sends to short message alarm module by RS-232 or ICP/IP protocol;
(2) failure message that comprises self-help tax service terminal numbering, device type, device numbering, abnormal failure type, abnormal failure time etc. that short message alarm module will receive sends to the leader of the tax authority or patrols and examines on personnel's mobile phone.
(3) after relevant tax staff receives the equipment failure short message of the self-help tax service terminal that short message alarm module sends, can send remote control command by SMS to short message alarm module according to information such as abnormal failure types.
(4) after short message alarm module receives the remote control command short message of tax staff's transmission,, remote control command is sent to corresponding self-help tax service terminal according to the self-aided terminal numbering.
(5) after self-help tax service terminal receives the remote control command of short message alarm module transmission, carry out corresponding operating,, or carry out lock machine order wait technician scene and deal with problems in order to the solution equipment failure.
The automatic alarm monitoring method of self-help tax terminal equipment failure has real-time, high efficiency.Can alleviate tax staff's the pressure of patrolling and examining, the utilization factor and the fault that effectively improve self-help tax service terminal solve efficient, have good use value.
Except that the described technical characterictic of instructions, be the known technology of those skilled in the art.
Claims (1)
1. self-help tax terminal equipment failure message monitoring alarm method, it is characterized in that, the mode of operation that replaces the equipment operation situation of the regular manual inspection self-help tax service terminal of present tax staff, the employing self-help tax terminal equipment is unusual, the mode of automatic failure alarm, when equipment failure appears in self-help tax service terminal, self-help tax service terminal can send to the leader of the tax authority with short message mode with device fault information or patrol and examine on personnel's mobile phone, after the tax staff receives the device fault information short message, according to the equipment failure type, by mobile phone short messages Long-distance Control self-aided terminal, or manually arriving the on-the-spot failure problems that solves of out of order self-help tax service terminal, step is as follows
(1) the work ruuning situation of its equipment of self-help tax service terminal periodic monitoring, when finding that some equipment exists unusual or fault, the unit exception failure message with collecting sends to short message alarm module by RS-232 or ICP/IP protocol;
(2) failure message that comprises self-help tax service terminal numbering, device type, device numbering, abnormal failure type, abnormal failure time etc. that short message alarm module will receive sends to the leader of the tax authority or patrols and examines on personnel's mobile phone;
(3) after relevant tax staff receives the equipment failure short message of the self-help tax service terminal that short message alarm module sends, can send remote control command by SMS to short message alarm module according to information such as abnormal failure types;
(4) after short message alarm module receives the remote control command short message of tax staff's transmission,, remote control command is sent to corresponding self-help tax service terminal according to the self-aided terminal numbering;
(5) after self-help tax service terminal receives the remote control command of short message alarm module transmission, carry out corresponding operating, in order to solve equipment failure or to carry out lock machine order wait technician scene and deal with problems.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 201010242216 CN101923759A (en) | 2010-08-02 | 2010-08-02 | Message monitoring alarm method for self-help tax terminal equipment failure |
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| Application Number | Priority Date | Filing Date | Title |
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| CN 201010242216 CN101923759A (en) | 2010-08-02 | 2010-08-02 | Message monitoring alarm method for self-help tax terminal equipment failure |
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| CN101923759A true CN101923759A (en) | 2010-12-22 |
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| CN 201010242216 Pending CN101923759A (en) | 2010-08-02 | 2010-08-02 | Message monitoring alarm method for self-help tax terminal equipment failure |
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Cited By (10)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102214378A (en) * | 2011-06-07 | 2011-10-12 | 浪潮齐鲁软件产业有限公司 | Remote monitoring maintenance method of tax-control cash register |
| CN103473143A (en) * | 2012-06-07 | 2013-12-25 | 中兴通讯股份有限公司 | Fault correcting treatment, fault correcting method and device |
| CN104765675A (en) * | 2014-01-03 | 2015-07-08 | 飞捷科技股份有限公司 | Service data recording system and endpoint sale system with same |
| CN104766415A (en) * | 2014-01-03 | 2015-07-08 | 飞捷科技股份有限公司 | Service data recording system and endpoint sale system with same |
| CN105391571A (en) * | 2015-10-15 | 2016-03-09 | 浪潮软件集团有限公司 | Tax service hall monitoring equipment inspection method |
| CN105608789A (en) * | 2014-11-19 | 2016-05-25 | 冲电气工业株式会社 | A transaction device, a monitoring device and a monitoring system |
| CN106323384A (en) * | 2016-10-26 | 2017-01-11 | 南京中凯光电科技股份有限公司 | City pipe gallery online monitoring system based on optical fiber sensing and shimmer monitoring technology |
| CN107730647A (en) * | 2017-10-31 | 2018-02-23 | 北京和利时智能技术有限公司 | A kind of smart mobile phone cruising inspection system and its method for inspecting based on SCADA |
| CN107862402A (en) * | 2017-10-13 | 2018-03-30 | 平安科技（深圳）有限公司 | A kind of method for processing business and terminal device |
| CN112802276A (en) * | 2020-12-17 | 2021-05-14 | 航天信息股份有限公司 | Tax self-service terminal monitoring system |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN102214378A (en) * | 2011-06-07 | 2011-10-12 | 浪潮齐鲁软件产业有限公司 | Remote monitoring maintenance method of tax-control cash register |
| CN103473143A (en) * | 2012-06-07 | 2013-12-25 | 中兴通讯股份有限公司 | Fault correcting treatment, fault correcting method and device |
| CN104765675A (en) * | 2014-01-03 | 2015-07-08 | 飞捷科技股份有限公司 | Service data recording system and endpoint sale system with same |
| CN104766415A (en) * | 2014-01-03 | 2015-07-08 | 飞捷科技股份有限公司 | Service data recording system and endpoint sale system with same |
| CN105608789A (en) * | 2014-11-19 | 2016-05-25 | 冲电气工业株式会社 | A transaction device, a monitoring device and a monitoring system |
| CN105391571A (en) * | 2015-10-15 | 2016-03-09 | 浪潮软件集团有限公司 | Tax service hall monitoring equipment inspection method |
| CN106323384A (en) * | 2016-10-26 | 2017-01-11 | 南京中凯光电科技股份有限公司 | City pipe gallery online monitoring system based on optical fiber sensing and shimmer monitoring technology |
| CN107862402A (en) * | 2017-10-13 | 2018-03-30 | 平安科技（深圳）有限公司 | A kind of method for processing business and terminal device |
| WO2019071740A1 (en) * | 2017-10-13 | 2019-04-18 | 平安科技（深圳）有限公司 | Service processing method and apparatus, readable storage medium and terminal device |
| CN107730647A (en) * | 2017-10-31 | 2018-02-23 | 北京和利时智能技术有限公司 | A kind of smart mobile phone cruising inspection system and its method for inspecting based on SCADA |
| CN112802276A (en) * | 2020-12-17 | 2021-05-14 | 航天信息股份有限公司 | Tax self-service terminal monitoring system |
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Application publication date: 20101222 |