CN101729688A - Communication network system and call pickup method thereof - Google Patents
Communication network system and call pickup method thereof Download PDFInfo
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- CN101729688A CN101729688A CN200810174622A CN200810174622A CN101729688A CN 101729688 A CN101729688 A CN 101729688A CN 200810174622 A CN200810174622 A CN 200810174622A CN 200810174622 A CN200810174622 A CN 200810174622A CN 101729688 A CN101729688 A CN 101729688A
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Abstract
The invention provides a call pickup method which is suitable for a communication network system comprising a first terminal device and a second terminal device. The method comprises the following steps of: (a) respectively setting up a public group extension in the first terminal device and the second terminal device; (b) when the first terminal device receives an incoming call from a third terminal device, transmitting a request pickup message by the public group extension from the second terminal device; (c) at the first terminal device, receiving the request pickup message from the second terminal device by the public group extension; (d) transmitting a transfer call message relevant to the request pickup message to the second terminal device from the first terminal device; (e) transmitting a call invite message to the second terminal device from the third terminal device; and (f) establishing an incoming call between the second terminal device and the third terminal device.
Description
Technical field
The invention relates to a kind of call pickup (call pickup) method, and particularly about a kind of call pickup method that is applicable to communication network system.
Background technology
(Private Branch Exchange, PBX) system is very practical function at small-sized business telephone switch in the pickup conversation.Careful, in same group or same office, the pickup call function can allow the user of some phones by the incoming call of this phone with another ring unanswered's of pickup phone.
Generally speaking, the function of pickup conversation needs can carry out under the PBX system.That is to say that if there is not the support of PBX server, phone can't possess the function of pickup.In early days, if the user must dial the number of this phone and just can reach, yet this measure needs the user to spend the number that mental and physical efforts are remembered phone when wanting the incoming call of the some phones of pickup, so in fact suitable inconvenience.At present, another kind of pickup mode only need directly be dialed access code (access key) for the user, for example presses the * keyboard and can pickup converse, so the user need not remember the number of phone.
However, two kinds of known pickup functions all need to carry out through beginning after the complicated setting in the PBX server more than.Person very, the pickup conversation of different PBX servers is set and also is not quite similar, so not only be short of practicality, also feels more puzzlement concerning the user.
In view of this, main category of the present invention is to provide a kind of call pickup method that is applicable to communication network system, to address the above problem.
Summary of the invention
A category of the present invention is to provide a kind of call pickup method that is applicable to communication network system.Communication network system comprises first terminal installation and second terminal installation.According to a specific embodiment of the present invention, call pickup method comprises the following step.
In first terminal installation and second terminal installation, set public (common) group extension set at first, respectively at first terminal installation and second terminal installation.When first terminal installation receives incoming call from the 3rd terminal installation, transmit request pickup message by public group extension from second terminal installation.Subsequently, in first terminal installation, by the request pickup message of public group extension reception from second terminal installation.Then, transmit transfer call message to the three terminal installations relevant from first terminal installation with request pickup message.Then, transmit conversation invitation message to the second terminal installation from the 3rd terminal installation.Afterwards, between second terminal installation and the 3rd terminal installation, set up this incoming call to reach the purpose of pickup conversation.
Another category of the present invention is to provide a kind of communication network system.Communication network system according to another specific embodiment of the present invention comprises server, first terminal installation and second terminal installation.First terminal installation and second terminal installation are respectively equipped with the public group extension at first terminal installation and second terminal installation in it, and link up each other by this server.
When first terminal installation received incoming call from the 3rd terminal installation, second terminal installation can transmit request pickup message to the first terminal installation by public group extension.Subsequently, first terminal installation is by the request pickup message of public group extension reception from second terminal installation.Then, first terminal installation transmits transfer call message to the three terminal installations relevant with request pickup message.Then, the 3rd terminal installation transmits conversation invitation message to the second terminal installation.Afterwards, between second terminal installation and the 3rd terminal installation, set up this incoming call to reach the purpose of pickup conversation.
Can be about the advantages and spirit of the present invention by following detailed Description Of The Invention and appended graphic being further understood.
Description of drawings
Fig. 1 is the functional block diagram that illustrates according to the communication network system of a specific embodiment of the present invention.
Fig. 2 be illustrated in according to during the call pickup in the specific embodiment of the present invention between first speaker, callee and the pickup end transmission signals flow to schematic diagram.
Fig. 3 is the flow chart that illustrates according to the call pickup method of another specific embodiment of the present invention.
[main element label declaration]
1: communication network system
10: 12: the first terminal installations of server
16: the four terminal installations of 14: the second terminal installations
120,140,160: group's extension set
122,142,162: each extension set
U1, U2, U3: user
INVITE#1, INVITE#2, INVITE#3, RING#1, RING#2, OK#1, OK#2, REFER, CANCEL, ACK: message
S100～S112: process step
Embodiment
See also Fig. 1.Fig. 1 is the functional block diagram that illustrates according to the communication network system 1 of a specific embodiment of the present invention.
As shown in Figure 1, communication network system 1 comprises server 10, first terminal installation 12, second terminal installation 14 and the 4th terminal installation 16.On the practice, first terminal installation 12, second terminal installation 14 and the 4th terminal installation 16 can pass through LAN (Local Area Network LAN) and via server 10 links up each other, but not as limit.In practical application, communication network system 1 can comprise the PBX server.Again, communication network system 1 according to the present invention can use session initial protocol (SessionInitiation Protocol, SIP).
In communication network system 1, first terminal installation 12, second terminal installation 14 and the 4th terminal installation 16 can be arranged to a group, and are respectively equipped with public group extension (120,140 and 160).Be noted that except group's extension set, first terminal installation 12, second terminal installation 14 and the 4th terminal installation 16 also have each extension (122,142 and 162) separately.For example, the 3rd terminal installation 20 is positioned at outside the communication network system 1, but can pass through on the practice public's switched message network (PSTN, Public Switched Telephone Network) 22 optionally dial in the communication network system 1 these terminal installations (12,14 and 16) each extension (122,142 and 162) with its communication.
Be noted that each extension (122,142 and 162) of first terminal installation 12, second terminal installation 14 and the 4th terminal installation 16 is different, but its public group extension (120,140 and 160) is identical.In addition, first group's extension set 120, second group's extension set 140 and four group component machine 160 are all satisfied the criteria for the PBX server, that is first terminal installation 12, second terminal installation 14 and the 4th terminal installation 16 do not need the PBX server that special support is provided.
See also Fig. 1 and Fig. 2.Fig. 2 be illustrated in according to during the call pickup in the specific embodiment of the present invention between first speaker (caller), callee (callee) and the pickup end (pickupper) transmission signals flow to schematic diagram.It should be noted that in an example, first speaker is represented the 3rd terminal installation 20, callee is represented first terminal installation 12, and the pickup end is represented second terminal installation 14.For fully understanding conception of the present invention, below will enumerate example with explanation in detail.
When first terminal installation 12 receives incoming call from the 3rd terminal installation 20, the 3rd terminal installation 20 can send " INVITE#1 " message to the first terminal installation 12, and first terminal installation 12 can return " RING#1 " message to the three terminal installations 20 and can follow and send ringing signal.At this moment, the user U2 of second terminal installation 14 can transmit request pickup message (as " INVITE#2 " that indicates among Fig. 2) to first terminal installation 12 by public group extension 140 according to circumstances.
For example, second terminal installation 14 can after idle first scheduled times or first terminal installation after second scheduled time of 12 jingle bells, transmit request pickup message in first terminal installation 12.First scheduled time represented the user U1 of first terminal installation 12 in finishing conversation back institute elapsed time last time, for example 10 seconds.In first scheduled time, suppose that user U1 does not leave first terminal installation 12, so can not allow the user U2 of second terminal installation 14 to transmit request pickup message to the first terminal installation 12, wire back to disturb user U1 by second group's extension set 140.Be noted that the length of first scheduled time and second scheduled time can design it according to the actual requirements.
After second terminal installation 14 transmits request pickup message to the first terminal installation 12, the request pickup message that first terminal installation 12 receives from second terminal installation 14 by public group extension 120.Because second terminal installation 14 transmits request pickup message to the first terminal installation 12 by public group extension 140, so first terminal installation, 12 visual second terminal installations 14 require pickup conversation and automatically starting call pickup flow process.
In a specific embodiment, request pickup message can comprise first identifying information.On the practice, first identifying information can be arranged in the package file header of request pickup message.Therefore, after the request pickup message that receives from second terminal installation 14, first terminal installation 12 can transmit comprise this first identifying information transfer call message (being " REFER " that indicates among Fig. 2) to the 3rd terminal installation 20.
After the transfer call message that receives from first terminal installation 12, the 3rd terminal installation 20 can send " OK#1 " message to the first terminal installation 12, and expression is accepted to be conversed by 14 pickups of second terminal installation.And after receiving " OK#1 " message, first terminal installation 12 can stop ringing signal.Then, the 3rd terminal installation 20 can send conversation invitation message (being " INVITE#3 " that indicates among Fig. 2) to second terminal installation 14.
Be noted that in the conversation invitation message after " INVITE#3 " be sent to second terminal installation 14, second terminal installation 14 further can be judged whether corresponding first identifying information of second identifying information.If second terminal installation 14 can send " CANCEL " message to the first terminal installation 12, require first terminal installation 12 to get back to idle state.Then, second terminal installation 14 can return " RING#2 " message to the three terminal installations 20.
After " RING#2 " message that receives from second terminal installation 14, the 3rd terminal installation 20 can send " OK#2 " message to the second terminal installation 14, and then second terminal installation 14 can send " ACK " message to the three terminal installations 20 to set up incoming call between second terminal installation 14 and the 3rd terminal installation 20.
Be noted that in addition if the 3rd terminal installation 20 stops the user U3 of the 4th terminal installation 16 in incoming call or the communication network system 1 midway and finish the pickup incoming call by public group extension 160, then second terminal installation 14 can be got back to idle state.
See also Fig. 3.Fig. 3 is the flow chart that illustrates according to the call pickup method of another specific embodiment of the present invention.Call pickup method according to the present invention is applicable to communication network system, and communication network system comprises first terminal installation and second terminal installation.
At first, execution in step S100 sets public group extension respectively in first terminal installation and second terminal installation, and this public group extension is that first terminal installation and second terminal installation are shared it.
When first terminal installation received incoming call from the 3rd terminal installation, execution in step S102 transmitted request pickup message from second terminal installation by public group extension.Be noted that step S102 after idle first scheduled time or after second scheduled time of the first terminal installation jingle bell, transmits request pickup message from second terminal installation in first terminal installation.
Subsequently, execution in step S104 is in first terminal installation, by the request pickup message of public group extension reception from second terminal installation.Then, execution in step S106 transmits transfer call message to the three terminal installations relevant with request pickup message from first terminal installation.
In a specific embodiment, request pickup message can comprise first identifying information, and step S106 can transmit transfer call message to the three terminal installations that comprise first identifying information.In addition, after transmitting transfer call message, this method can stop the ringing signal of first terminal installation.
Then, execution in step S108 transmits conversation invitation message to the second terminal installation from the 3rd terminal installation.At the first above-mentioned identifying information, step S108 can transmit conversation invitation message to the second terminal installation that comprises second identifying information.In addition, after transmitting the conversation invitation message, this method can make first terminal installation get back to idle state.
Then, execution in step S110 judges whether corresponding first identifying information of second identifying information.If the judged result of step S110 is for being that then execution in step S112 sets up between second terminal installation and the 3rd terminal installation and converses.If the judged result of step S110 is then got back to step S102 for not.
In sum, can set public group extension at the terminal installation group in the communication network system according to call pickup method of the present invention, by this to reach the call pickup function of group.Because above-mentioned group's extension set is standardized for the PBX server, so call pickup method of the present invention needn't special support of PBX server or the complicated setting of process.In addition, another advantage of the present invention is that the user need not remember that the number of desiring the pickup phone can finish call pickup.
By the above detailed description of preferred embodiments, be to wish to know more to describe feature of the present invention and spirit, and be not to come category of the present invention is limited with above-mentioned disclosed preferred embodiment.On the contrary, its objective is that hope can contain in the category of claim scope of being arranged in of various changes and tool equality institute of the present invention desire application.
Claims (18)
1. call pickup method that is applicable to communication network system, this communication network system comprises first terminal installation and second terminal installation, and this method comprises the following step:
(a) in this first terminal installation and this second terminal installation, set public group extension respectively at this first terminal installation and this second terminal installation;
(b) when this first terminal installation receives incoming call from the 3rd terminal installation, transmit request pickup message by this public group extension from this second terminal installation;
(c) in this first terminal installation, receive this request pickup message by this public group extension;
(d) transmit the transfer call message relevant to the 3rd terminal installation from this first terminal installation with this request pickup message;
(e) transmit the conversation invitation message to this second terminal installation from the 3rd terminal installation; And
(f) between this second terminal installation and the 3rd terminal installation, set up this incoming call.
2. method according to claim 1, wherein this request pickup message comprises first identifying information, this transfer call message that step (d) transmission comprises this first identifying information is to the 3rd terminal installation, and step (e) transmission comprises this conversation invitation message of second identifying information to this second terminal installation.
3. method according to claim 2, wherein step (e) further comprises the following step:
(e1) judge that this second identifying information is whether to should first identifying information; And
(e2) if the judged result of step (e1) is for being then to carry out step (f).
4. method according to claim 1, wherein step (d) also comprises the following step:
(d1) after transmitting this transfer call message, stop the ringing signal of this first terminal installation.
5. method according to claim 1, wherein step (e) also comprises the following step:
(e3) after transmitting this conversation invitation message, make this first terminal installation get back to idle state.
6. method according to claim 1, wherein in step (b), this second terminal installation after idle first scheduled time or after this second scheduled time of first terminal installation jingle bell, transmits this request pickup message in this first terminal installation.
7. method according to claim 1, wherein step (b) also comprises the following step:
(b1) if the 4th terminal installation that the 3rd terminal installation stops in this incoming call or this communication network system is finished this incoming call of pickup, make this second terminal installation get back to idle state.
8. method according to claim 1, wherein this communication network system comprises the telephone exchange server.
9. method according to claim 1, wherein this communication network system is used session initial protocol.
10. communication network system comprises:
Server;
First terminal installation; And
Second terminal installation, wherein this first terminal installation and this second terminal installation are respectively equipped with the public group extension at this first terminal installation and this second terminal installation in it, and this first terminal installation and this second terminal installation are to link up each other by this server;
Wherein when this first terminal installation received incoming call from the 3rd terminal installation, this second terminal installation can transmit request pickup message to this first terminal installation by this public group extension; Subsequently, this first terminal installation receives this request pickup message by this public group extension; Then, this first terminal installation transmits the transfer call message relevant with this request pickup message to the 3rd terminal installation; Then, the 3rd terminal installation transmits the conversation invitation message to this second terminal installation; Afterwards, between this second terminal installation and the 3rd terminal installation, set up this conversation.
11. communication network system according to claim 10, wherein this request pickup message comprises first identifying information, and this first terminal installation transmission comprises this transfer call message of this first identifying information to the 3rd terminal installation; The 3rd terminal installation transmits and comprises this conversation invitation message of second identifying information to this second terminal installation.
12. communication network system according to claim 11, wherein after this conversation invitation message is sent to this second terminal installation, further judge that this second identifying information is whether to should first identifying information, if set up this incoming call between this second terminal installation and the 3rd terminal installation.
13. communication network system according to claim 10, wherein after this first terminal installation transmitted this transfer call message, this first terminal installation stopped ringing signal.
14. communication network system according to claim 10, wherein after the 3rd terminal installation transmitted this conversation invitation message, this first terminal installation was got back to idle state.
15. communication network system according to claim 10, wherein this second terminal installation after idle first scheduled time or after this second scheduled time of first terminal installation jingle bell, transmits this request pickup message in this first terminal installation.
16. communication network system according to claim 10, wherein if the 4th terminal installation that the 3rd terminal installation stops in this incoming call or this communication network system is finished this incoming call of pickup, this second terminal installation is got back to idle state.
17. communication network system according to claim 10, wherein this communication network system comprises the telephone exchange server.
18. communication network system according to claim 10, wherein this communication network system is used session initial protocol.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN200810174622A CN101729688A (en) | 2008-10-28 | 2008-10-28 | Communication network system and call pickup method thereof |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN200810174622A CN101729688A (en) | 2008-10-28 | 2008-10-28 | Communication network system and call pickup method thereof |
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| CN101729688A true CN101729688A (en) | 2010-06-09 |
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| CN200810174622A Pending CN101729688A (en) | 2008-10-28 | 2008-10-28 | Communication network system and call pickup method thereof |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104079321A (en) * | 2013-09-06 | 2014-10-01 | 苏州天趣信息科技有限公司 | Voice connection device utilizing wireless technology |
| CN105101131A (en) * | 2015-06-18 | 2015-11-25 | 小米科技有限责任公司 | Method and device for answering incoming call |
-
2008
- 2008-10-28 CN CN200810174622A patent/CN101729688A/en active Pending
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104079321A (en) * | 2013-09-06 | 2014-10-01 | 苏州天趣信息科技有限公司 | Voice connection device utilizing wireless technology |
| CN104079321B (en) * | 2013-09-06 | 2017-02-08 | 山东金佳园科技股份有限公司 | Voice connection device utilizing wireless technology |
| CN105101131A (en) * | 2015-06-18 | 2015-11-25 | 小米科技有限责任公司 | Method and device for answering incoming call |
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Application publication date: 20100609 |