CN101127988A - An interactive device management method - Google Patents
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- CN101127988A CN101127988A CNA2007101429654A CN200710142965A CN101127988A CN 101127988 A CN101127988 A CN 101127988A CN A2007101429654 A CNA2007101429654 A CN A2007101429654A CN 200710142965 A CN200710142965 A CN 200710142965A CN 101127988 A CN101127988 A CN 101127988A
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Abstract
The utility model discloses a method of interactive device management, which is characterized in that: a mobile terminal device is used to initiate the establishment of facilities management request to a device management server conversation; the management equipment session is built between the equipment management server and the mobile terminals device, and available to display the list of clients under the services, the client list for users to choose is indicated by the mobile device, the operational options list to mobile devices is issued by the equipment management server according to the choice of users, and the corresponding operating order is issued according to the choice of users to the mobile terminal equipment; the execution of mobile terminal equipment orders is received by the operator; the equipment management server of the mobile terminal equipment is issued to the list of workable options of the next stage in accordance with an order to return to the outcome of the implementation of the mobile terminal equipment, or the information of completed operation is issued to the mobile terminal equipment and then the session is terminated. The utility model has the advantages of improving the interaction between the system and the users greatly and improving the service quality of the operation business.
Description
Technical field
The present invention relates to the mobile communication technology field, relate in particular to a kind of method of interactive device management.
Background technology
Mobile terminal device is a most important component in the whole mobile Operation Network service system, is and the most closely-related equipment of user.According to the definition of Open Mobile Alliance (OMA), equipment control is a general term, means the technology that allows the third party to carry out the mobile terminal device configuration for the terminal use.The third party comprises operator, service provider (SP) and information management department.By equipment control, an external entity can be long-range for mobile terminal device is provided with parameter, guiding mobile terminal equipment carries out trouble hunting, is mobile terminal device installation or update software or the like, and business information that operator can also be needed and configuration information etc. collect the device management server from mobile terminal device simultaneously.Therefore equipment management system can be the user free or inexpensive basic equipment management (DM) service is provided, as Automatic parameter configuration, failure diagnosis, firmware update, stolen mobile phone locking etc., can be the enterprise customer provides the access setting, uses setting, uses renewal/upgrading, patch download, antivirus applet renewal, failure diagnosis etc., and pushes unite logo (Logo), Email (Email) etc. and the relevant customization settings of group's application by network side to all users.
In some present equipment management systems based on OMA DM agreement, device management session generally all is to initiate from the door that service end or service end provide, but the user can not have the computer of access network at one's side whenever and wherever possible, thereby the door initiating equipment managing conversation of connection device management anywhere or anytime, so just limit professional flexibility and convenience, influenced user's experience.Some equipment control management systems also provide from the function of mobile terminal device initiating equipment managing conversation in the prior art, but function is very simple, do not support user's interactive operation.
Some similar patents or patent application at present also put forward in succession, the patent No. is that the patent of CN200510073504 has proposed a kind ofly to handle mutual overtime method in equipment control, but this patent has only illustrated and handles mutual overtime method and the detailed applications of interactive operation in device management process is not described.Patent publication No. is that the alert message that the United States Patent (USP) of US20050228847 has proposed in a kind of OMADM of use agreement is carried out mutual method, this method needs mobile terminal device initiatively to go for to ask the available service tabulation, and this invention does not provide input operation to the user, the user can only go to select passively, has limited user's personal settings content greatly.
Summary of the invention
The invention provides a kind of method of interactive device management, make the user directly to pass through mobile terminal device initiating equipment managing conversation, finish this session by interactive command.
A kind of method of interactive device management comprises step:
A, mobile terminal device set up request to device management server initiating equipment managing conversation, device management server and mobile terminal device apparatus for establishing managing conversation, and issue the available service list object to it;
B, mobile terminal device show that the available service list object is for user's selection, but device management server issues option of operation according to user's selection result and tabulates to mobile terminal device, and issues corresponding operational order according to user's selection result to mobile terminal device;
But C, device management server issue further option of operation tabulation according to the result of the command execution that mobile terminal device returns to it, perhaps issue to it and operate the information of finishing and stop session.
In the described steps A, after device management server is received the device management session request of setting up, the mobile terminal device of the request of sending is carried out authentication, if authentication passes through, then device management server and mobile terminal device apparatus for establishing managing conversation.
Among the described step B, but comprise following service object in service object's tabulation: short message, multimedia message, Streaming Media, access point, E-mail address, browser label, equipment control account, data sync account, software administration and firmware update.
If mobile terminal device is permanent node, among the described step B, but the service object who selects at the user in the option of operation that device management server the issues tabulation provides inquiry, modification, default setting, four kinds of operations of cancellation.
If mobile terminal device is a dynamic node, among the described step B, but the service object who selects at the user in the option of operation that device management server the issues tabulation provides inquiry, modification, default setting, increase, deletion, six kinds of operations of cancellation.
Among the described step B, if what the user selected is to revise or increase to operate, then device management server issues input instruction to mobile terminal device, so that the user imports some key parameters, if what the user selected is default setting, then device management server is handed down to mobile terminal device with default parameters.
If the user has selected software administration from the available service list object, among the then described step B, device management server returns the software information tabulation to mobile terminal device, upgrading, unloading, activation, the current install software of deexcitation wherein are provided, cancel this operation and the option of new software is installed, if the user selects to install new software, then device management server returns the available software tabulation for user's selection to mobile terminal device.
If the user has selected firmware update from the available service list object, among the then described step B, device management server returns the AKU tabulation for user's selection according to the model and the version of mobile terminal device to it.
Among the described step C, device management server is analyzed the command execution results that mobile terminal device returns, if complete order runs succeeded, then issues the operation prompt for successful and stops session to mobile terminal device; If the order of the failure carried out is arranged, then issue failure reason prompt and provide input command to allow the user re-enter parameter to mobile terminal device, the option of abort operation also is provided simultaneously.
If the user selects to re-enter parameter, then flow process is returned the section start of step C.
Adopt the method for interactive device management of the present invention, the user can be directly from mobile terminal device initiating equipment managing conversation, no longer be subjected to the restriction of computer and network, the invention provides multiple operation and menu simultaneously selects to the user, the user can realize personal settings, and most methods only provides unified setting at present.By the present invention, the user can see the interactive information in the whole operation process, can in time understand what operation has taken place, and can select whether to carry out next step operation, thereby strengthened the interaction capabilities between system and the user greatly, improved the service quality of operator.
Description of drawings
Fig. 1 is the realization principle flow chart of the method for interactive device management of the present invention;
Fig. 2 is the flow chart of the method embodiment one of interactive device management of the present invention;
Fig. 3 is the flow chart of the method embodiment two of interactive device management of the present invention;
Fig. 4 is the flow chart of the method embodiment three of interactive device management of the present invention;
Fig. 5 is the flow chart of cancellation operation in the method for interactive device management of the present invention;
Fig. 6 is the flow chart of the method embodiment four of interactive device management of the present invention;
Fig. 7 is the flow chart of the method embodiment five of interactive device management of the present invention.
Embodiment
Below in conjunction with each accompanying drawing the specific implementation process of the method for interactive device management of the present invention is carried out further detailed elaboration.
See also Fig. 1, this figure is the realization principle flow chart of the method for interactive device management of the present invention, and its main implementation procedure is:
After step 11, device management server are received the device management session request of setting up, the mobile terminal device of the request of sending is carried out authentication, if authentication passes through, then device management server and mobile terminal device apparatus for establishing managing conversation;
But step 14, device management server issue option of operation according to user's selection result and tabulate to mobile terminal device, but and issue corresponding operational order at the selection result of option of operation tabulation to mobile terminal device according to the user;
But step 16, device management server issue further option of operation tabulation according to the result of the command execution that mobile terminal device returns to mobile terminal device, perhaps issue to mobile terminal device and operate the information of finishing and stop session.
See also Fig. 2, this figure is the flow chart of the method embodiment one of interactive device management of the present invention, and present embodiment has been described and adopted the present invention to carry out the process of business datum inquiry, and its main realization flow is as follows:
Step 101, mobile terminal device initiate to set up the DM conversation request to device management server, report the essential information of authentication information and mobile terminal device simultaneously;
Step 102, device management server carry out authentication to terminal equipment after receiving the request of mobile terminal device, but if authentication by then assembling service object tabulation;
But step 103, device management server issue the service object and tabulate to mobile terminal device;
Step 104, mobile terminal device prompting user select;
Step 105, user have selected a certain in the menu, as short message, multimedia message, Streaming Media, access point, E-mail address etc.;
Step 106, mobile terminal device return to device management server with selection result;
But step 107, device management server generate the operational order menu according to the service object that the user selects;
But step 108, device management server issue the operational order menu to mobile terminal device;
Step 109, mobile terminal device prompting user select;
Inquiry business information option in step 110, the user's select command menu;
Step 111, mobile terminal device return to device management server with the result that the user selects;
Step 112, device management server receive that returning the back is assembled into corresponding parameters in the middle of the querying command according to the previous selected business of user;
Step 113, device management server issue acquisition to mobile terminal device;
Step 114, mobile terminal device return to device management server with parameter information;
Step 115, device management server are assembled into suitable descriptive information with the result after receiving the result of collection;
Step 116, device management server are handed down to mobile terminal device with descriptive information, so that show the user;
Step 117, mobile terminal device represent descriptive information to the user;
Step 118, user confirm this descriptive information;
Step 119, mobile terminal device return to device management server with user's affirmation operation information;
Step 120, device management server stop this session.
See also Fig. 3, this figure is the flow chart of the method embodiment two of interactive device management of the present invention, and present embodiment has been described and adopted the present invention to carry out the process that business datum is revised, increased or delete, and its main realization flow is as follows:
Step 201, mobile terminal device initiate to set up the DM conversation request to device management server, report the essential information of authentication information and mobile terminal device simultaneously;
Step 202, device management server carry out authentication to mobile terminal device after receiving the request of mobile terminal device, but if authentication by then assembling service object tabulation;
But step 203, device management server issue the service object and tabulate to mobile terminal device;
Step 204, mobile terminal device prompting user select;
Step 205, user have selected a certain in the menu, as short message, and multimedia message, Streaming Media, access point, E-mail address etc.;
Step 206, mobile terminal device return to device management server with selection result;
Step 207, device management server generate the corresponding command according to the service object that the user selects, if permanent node, then generate command menu, menu comprises the order inquiry, revise, default configuration, cancellation, the definition of permanent node is: on the mobile terminal device for unique a kind of configuration being arranged with a kind of application; If dynamic node, device management server generates the order of the parameter of gathering this application, the definition of dynamic node is: with a kind of application various configurations can be arranged, for example same mobile terminal device can be provided with a plurality of access points, and the configuration of each access point is all inequality;
If permanent node, flow process is as follows:
But step 208, device management server issue the operational order menu to mobile terminal device;
Step 209, mobile terminal device prompting user select, and flow process jumps to step 224, follow-up going on to say.
If dynamic node, flow process is as follows:
Step 210, device management server issue the order of all configuration informations that obtain this business;
Step 211, mobile terminal device return to device management server with all configuration informations;
Step 212, device management server are handed down to mobile terminal device with described configuration information with tabular form, and last of this tabulation is " increase ";
Step 213, mobile terminal device prompting user select, if the user has selected increase, then flow process jumps to step 224, follow-up going on to say.
Step 214, user have selected certain already present configuration;
Step 215, mobile terminal device return to device management server with user's selection result;
Step 216, device management server assembling command menu (revise, delete, cancel);
Step 217, device management server are to mobile terminal device transmitting order to lower levels menu;
Step 218, mobile terminal device prompting user select, if the user has selected modification, then flow process jumps to step 224, follow-up going on to say.
Step 219, user have selected deletion;
Step 220, mobile terminal device return to device management server with the result;
Step 221, device management server issue delete command to mobile terminal device;
Step 222, mobile terminal device return to device management server with command execution results;
Step 223, device management server issue the information of deleting successfully or failing to mobile terminal device, and stop session.
Step 224, user select to revise or increase business information;
Step 225, mobile terminal device return to device management server with the result that the user selects;
The key parameter that the business that step 226, device management server are selected according to the user is imported concrete needs is assembled into the DM protocol command;
Step 227, device management server are issued to mobile terminal device with the DM protocol command;
Step 228, mobile terminal device prompting user incoming traffic parameter;
Step 229, user's incoming traffic parameter;
Step 230, mobile terminal device return to device management server with input results;
Step 231, device management server are dressed up configuration order with the parameter group that obtains after receiving user's input;
Step 232, device management server are given mobile terminal device with command down-transmitting;
Step 233, mobile terminal device dispose accordingly according to configuration order;
Step 234, mobile terminal device return to device management server with the result of configuration operation;
The result that step 235, device management server analysis are returned, if no error message, then execution in step 236, if comprise error message, then execution in step 237;
Step 236, device management server return the information of configuration successful and stop session to mobile terminal device;
Step 237, device management server comprise in the option content and continue to import or abandon to mobile terminal device return option;
Step 238, mobile terminal device prompting user select;
Step 239, user select input or abandon;
Step 240, mobile terminal device return to device management server with the result that the user selects;
Step 241, device management server are checked the result who returns, if user's selection is input, then flow process is returned step 226, if the user has selected to abandon, then device management server stops session, execution in step 242;
Step 242, device management server send and stop conversation message to mobile terminal device.
See also Fig. 4, this figure is the flow chart of the method embodiment three of interactive device management of the present invention, and present embodiment has been described and adopted the present invention is the process of default setting with the configuration modification of certain business datum, and its main realization flow is as follows:
Step 301, mobile terminal device initiate to set up the DM conversation request to device management server, report the essential information of authentication information and mobile terminal device simultaneously;
Step 302, device management server carry out authentication to mobile terminal device after receiving the request of mobile terminal device, but if authentication by then assembling service object tabulation;
But step 303, device management server issue the service object and tabulate to mobile terminal device;
Step 304, mobile terminal device prompting user select;
Step 305, user have selected a certain in the menu, as short message, and multimedia message, Streaming Media, access point, E-mail address etc.;
Step 306, mobile terminal device return to device management server with selection result;
But step 307, device management server generate the operational order menu according to the service object that the user selects;
Step 308, but device management server issues the operational order menu to mobile terminal device;
Step 309, mobile terminal device prompting user select;
Step 310, user have selected the default configuration option;
Step 311, mobile terminal device return to device management server with user's selection result;
Step 312, device management server are assembled corresponding configuration order according to default parameters;
Step 313, device management server are given mobile terminal device with command down-transmitting;
Step 314, mobile terminal device are configured according to the configuration order that receives;
Step 315, mobile terminal device return to device management server with the result of configuration operation;
The result that step 316, device management server analysis are returned, if no error message, then execution in step 317, if comprise error message, then execution in step 318;
Step 317, device management server return success information and stop session.
Step 318, device management server return the option of operation that continues input or abandon to mobile terminal device;
Step 319, mobile terminal device prompting user select;
Step 320, user select input or abandon;
Step 321, mobile terminal device return to device management server with user's selection result, if what the user selected is input, then flow process jumps to step 312, but is that input according to the user comes the assembled configuration order at this moment, if the user selects to abandon, then execution in step 322;
Step 322, device management server stop session;
Step 323, device management server send and stop conversation message to mobile terminal device.
See also Fig. 5, this figure is the flow chart of cancellation operation in the method for interactive device management of the present invention, and its main implementation procedure is as follows:
Step 401, mobile terminal device initiate to set up the DM conversation request to device management server, report the essential information of authentication information and mobile terminal device simultaneously;
Step 402, device management server carry out authentication to mobile terminal device after receiving the request of mobile terminal device, but if authentication by then assembling service object tabulation;
But step 403, device management server issue the service object and tabulate to mobile terminal device;
Step 404, mobile terminal device prompting user select;
Step 405, user have selected a certain in the menu, as short message, and multimedia message, Streaming Media, access point, E-mail address etc.;
Step 406, mobile terminal device return to device management server with selection result;
But step 407, device management server generate the operational order menu according to the service object that the user selects;
Step 408, but device management server issues the operational order menu to mobile terminal device;
Step 409, mobile terminal device prompting user select;
Step 410, user have selected the cancellation option;
Step 411, mobile terminal device return to device management server with the result that the user selects;
Step 412, device management server stop this session.
See also Fig. 6, this figure is the flow chart of the method embodiment four of interactive device management of the present invention, and present embodiment has been described the process that adopts the present invention that mobile terminal device is carried out software administration, and its main realization flow is as follows:
Step 501, mobile terminal device initiate to set up the DM conversation request to device management server, report the essential information of authentication information and mobile terminal device simultaneously;
Step 502, device management server carry out authentication to mobile terminal device after receiving the request of mobile terminal device, but if authentication by then assembling service object tabulation;
But step 503, device management server issue the service object and tabulate to mobile terminal device;
Step 504, mobile terminal device prompting user select;
Step 505, user have selected the software administration in the menu;
Step 506, mobile terminal device return to device management server with selection result;
The order that all software informations on this mobile terminal device are obtained in step 507, device management server assembling;
Step 508, device management server issue and obtain order to mobile terminal device;
Step 509, mobile terminal device return to device management server with software information;
Step 510, device management server are assembled according to the result who returns and are generated the software information tabulation, and upgrading, unloading, activation, the current install software of deexcitation wherein are provided, and cancel this operation and the option of new software is installed;
Step 511, device management server are issued to mobile terminal device with the software information tabulation;
Step 512, mobile terminal device show the user with the software information tabulation.
If this moment, the user wanted to install new software, then flow process is as follows:
Step 513, user select to install new software;
Step 514, mobile terminal device return to device management server with user's selection result;
Step 515, device management server are handed down to mobile terminal device with the available software tabulation;
Step 516, mobile terminal device show the user with the software information tabulation;
Step 517, user select certain software to install from the software information tabulation;
Step 518, mobile terminal device return to device management server with user's selection result;
Step 519, device management server issue the installation kit of this software to mobile terminal device;
Step 520, mobile terminal device receiving software installation kit are also installed this software;
Step 521, mobile terminal device return to device management server with installation results;
Step 522, device management server are pointed out installation results to mobile terminal device, success or failure, and stop session.
Certain installed software if user's this moment wants to upgrade, then flow process is as follows:
Step 523, user select certain installed software;
Step 524, mobile terminal device return to device management server with user's selection result;
Step 525, device management server issue actions menu and give mobile terminal device;
Step 526, mobile terminal device show the user with operating list, and this tabulation comprises upgrading, activation, deexcitation and unloading;
Step 527, user select upgrading;
Step 528, mobile terminal device return to device management server with user's selection result;
Step 529, device management server are selected AKU according to the title and the version number of the software that previous user selects, if no available renewal execution in step 530 then, as if available renewal is arranged, then execution in step 531;
Step 530, device management server issue the information of no available renewal and stop session to mobile terminal device.
Step 531, device management server issue the AKU of this software to mobile terminal device;
Step 532, mobile terminal device connect AKU, and install;
Step 533, mobile terminal device return to device management server with updating result;
Step 534, device management server issue the updating result information of success or failure to mobile terminal device, and stop session.
If this user wish to certain software activate, deexcitation or unloading operation, then flow process is as follows:
Step 535, user have selected certain installed software;
Step 536, mobile terminal device return to device management server with user's selection result;
Step 537, device management server issue actions menu and give mobile terminal device;
Step 538, mobile terminal device show the user with operating list;
Step 539, user select to activate deexcitation or unloading;
Step 540, mobile terminal device return to device management server with user's selection result;
Step 541, device management server assembling the corresponding command are handed down to mobile terminal device;
Step 543, mobile terminal device return to device management server with the result of command execution;
Step 544, device management server send information, prompting user success or failure, and stop session.
See also Fig. 7, this figure is the flow chart of the method embodiment five of interactive device management of the present invention, and present embodiment has been described the process that adopts the present invention that mobile terminal device is carried out firmware update, and its main realization flow is as follows:
Step 601, mobile terminal device initiate to set up the DM conversation request to device management server, report the essential information of authentication information and mobile terminal device simultaneously;
Step 602, device management server carry out authentication to mobile terminal device after receiving the request of mobile terminal device, but if authentication by then assembling service object tabulation;
But step 603, device management server issue the service object and tabulate to mobile terminal device;
Step 604, mobile terminal device prompting user select;
Step 605, user have selected the firmware update in the menu;
Step 606, mobile terminal device return to device management server with user's selection result;
Step 607, device management server generate the order of gathering mobile terminal device firmware details;
Step 608, device management server are issued to mobile terminal device with this order;
Step 609, mobile terminal device return to device management server with firmware information;
Step 610, device management server are searched available AKU according to firmware information and are generated the AKU tabulation;
Step 611, device management server issue the AKU mobile terminal device of tabulating, and this tabulates, and last is acquiescence;
Step 612, device management server prompting user select AKU;
Step 613, user select certain AKU or select acquiescence;
Step 614, mobile terminal device return to device management server with the result that the user selects;
Step 615, device management server obtain corresponding AKU data according to user's selection, if selection is acquiescence, then obtain up-to-date AKU data;
Step 616, device management server are issued to mobile terminal device with the AKU that the user selects;
Step 617, mobile terminal device are carried out updating operation after receiving the AKU data;
Step 618, mobile terminal device return to device management server with updating result;
Step 619, device management server issue the information of firmware update success or failure to mobile terminal device, and stop session.
Obviously, those skilled in the art can carry out various changes and modification to the present invention and not break away from the spirit and scope of the present invention.Like this, if of the present invention these are revised and modification belongs within the scope of claim of the present invention and equivalent technologies thereof, then the present invention also is intended to comprise these changes and modification interior.
Claims (10)
1. the method for an interactive device management is characterized in that, comprises step:
A, mobile terminal device set up request to device management server initiating equipment managing conversation, device management server and mobile terminal device apparatus for establishing managing conversation, and issue the available service list object to it;
B, mobile terminal device show that the available service list object is for user's selection, but device management server issues option of operation according to user's selection result and tabulates to mobile terminal device, and issues corresponding operational order according to user's selection result to mobile terminal device;
But C, device management server issue further option of operation tabulation according to the result of the command execution that mobile terminal device returns to mobile terminal device, perhaps issue to mobile terminal device and operate the information of finishing and stop session.
2. the method for claim 1, it is characterized in that, in the described steps A, after device management server receives that device management session is set up request, mobile terminal device to the request of sending carries out authentication, if authentication is passed through, then device management server and mobile terminal device apparatus for establishing managing conversation.
3. the method for claim 1, it is characterized in that, among the described step B, but comprise among the following service object at least one in the service object tabulation: short message, multimedia message, Streaming Media, access point, E-mail address, browser label, equipment control account, data sync account, software administration and firmware update.
4. the method for claim 1, it is characterized in that, if mobile terminal device is permanent node, among the described step B, but the service object who selects at the user in the option of operation that device management server the issues tabulation provides inquiry, modification, default setting, four kinds of operations of cancellation.
5. the method for claim 1, it is characterized in that, if mobile terminal device is a dynamic node, among the described step B, but the service object who selects at the user in the option of operation that device management server the issues tabulation provides inquiry, modification, default setting, increase, deletion, six kinds of operations of cancellation.
6. as claim 4 or 5 described methods, it is characterized in that, among the described step B, if what the user selected is to revise or increase to operate, then device management server issues input instruction to mobile terminal device, so that the user imports some key parameters, if user's selection is default setting, then device management server is handed down to mobile terminal device with default parameters.
7. the method for claim 1, it is characterized in that, if the user has selected software administration from the available service list object, among the then described step B, device management server returns software information tabulation to mobile terminal device, and upgrading, unloading, activation, the current install software of deexcitation wherein are provided, and cancels this operation and the option of new software is installed, if the user selects to install new software, then device management server returns the available software tabulation for user's selection to mobile terminal device.
8. the method for claim 1, it is characterized in that, if the user has selected firmware update from the available service list object, among the then described step B, device management server returns the AKU tabulation for user's selection according to the model and the version of mobile terminal device to it.
9. the method for claim 1, it is characterized in that among the described step C, device management server is analyzed the command execution results that mobile terminal device returns, if complete order runs succeeded, then issue the operation prompt for successful and stop session to mobile terminal device; If the order of the failure carried out is arranged, then issue failure reason prompt and provide input command to allow the user re-enter parameter to mobile terminal device, the option of abort operation also is provided simultaneously.
10. method as claimed in claim 9 is characterized in that, if the user selects to re-enter parameter, then flow process is returned the section start of step C.
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| CNA2007101429654A CN101127988A (en) | 2007-08-13 | 2007-08-13 | An interactive device management method |
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| CNA2007101429654A CN101127988A (en) | 2007-08-13 | 2007-08-13 | An interactive device management method |
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