CN109345417B - Online assessment method and terminal equipment for business personnel based on identity authentication - Google Patents
Online assessment method and terminal equipment for business personnel based on identity authentication Download PDFInfo
- Publication number
- CN109345417B CN109345417B CN201810921947.4A CN201810921947A CN109345417B CN 109345417 B CN109345417 B CN 109345417B CN 201810921947 A CN201810921947 A CN 201810921947A CN 109345417 B CN109345417 B CN 109345417B
- Authority
- CN
- China
- Prior art keywords
- examination
- assessment
- business
- business personnel
- attribute information
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Active
Links
- 238000000034 method Methods 0.000 title claims abstract description 45
- 238000012360 testing method Methods 0.000 claims abstract description 80
- 238000004590 computer program Methods 0.000 claims description 18
- 238000012545 processing Methods 0.000 description 7
- 238000010586 diagram Methods 0.000 description 4
- 230000008878 coupling Effects 0.000 description 3
- 238000010168 coupling process Methods 0.000 description 3
- 238000005859 coupling reaction Methods 0.000 description 3
- 230000006870 function Effects 0.000 description 3
- 238000004891 communication Methods 0.000 description 2
- 238000000605 extraction Methods 0.000 description 2
- 239000004973 liquid crystal related substance Substances 0.000 description 2
- 206010039203 Road traffic accident Diseases 0.000 description 1
- 230000009286 beneficial effect Effects 0.000 description 1
- 239000002131 composite material Substances 0.000 description 1
- 239000012141 concentrate Substances 0.000 description 1
- 238000000354 decomposition reaction Methods 0.000 description 1
- 238000013461 design Methods 0.000 description 1
- 238000011161 development Methods 0.000 description 1
- 210000004709 eyebrow Anatomy 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 230000003287 optical effect Effects 0.000 description 1
- 238000006467 substitution reaction Methods 0.000 description 1
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/20—Education
- G06Q50/205—Education administration or guidance
- G06Q50/2057—Career enhancement or continuing education service
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
- G06F21/31—User authentication
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/60—Protecting data
- G06F21/62—Protecting access to data via a platform, e.g. using keys or access control rules
- G06F21/6218—Protecting access to data via a platform, e.g. using keys or access control rules to a system of files or objects, e.g. local or distributed file system or database
-
- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
- Y02P—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN THE PRODUCTION OR PROCESSING OF GOODS
- Y02P90/00—Enabling technologies with a potential contribution to greenhouse gas [GHG] emissions mitigation
- Y02P90/30—Computing systems specially adapted for manufacturing
Landscapes
- Engineering & Computer Science (AREA)
- Business, Economics & Management (AREA)
- Theoretical Computer Science (AREA)
- Physics & Mathematics (AREA)
- Educational Administration (AREA)
- Educational Technology (AREA)
- Computer Security & Cryptography (AREA)
- General Physics & Mathematics (AREA)
- Strategic Management (AREA)
- Software Systems (AREA)
- General Engineering & Computer Science (AREA)
- General Health & Medical Sciences (AREA)
- Computer Hardware Design (AREA)
- Human Resources & Organizations (AREA)
- Health & Medical Sciences (AREA)
- Tourism & Hospitality (AREA)
- General Business, Economics & Management (AREA)
- Economics (AREA)
- Primary Health Care (AREA)
- Marketing (AREA)
- Databases & Information Systems (AREA)
- Bioethics (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The invention is suitable for the technical field of computer identity authentication, and provides an on-line checking method and terminal equipment for business personnel based on identity authentication, wherein the method comprises the following steps: receiving an examination request sent by an examination terminal, wherein the examination request carries an identity mark of a business person to be examined, acquiring a history business record of the business person to be examined according to the identity mark, and extracting transaction attribute information of each history business record; accessing an examination question database corresponding to the business personnel to be examined according to the identity, and selecting first test question texts which are respectively matched with the transaction attribute information of each historical business record from the examination question database; the method comprises the steps of sending a first test question text to an examination terminal; the first answer information about the first test question text returned by the examination terminal is received, the first examination result of the business personnel to be examined is determined according to the first answer information, the obtained examination result can truly reflect the business capability of the business personnel to be examined, and meanwhile, the first examination question text matched with the transaction attribute information of each historical business record is automatically generated, so that the examination cost is low.
Description
Technical Field
The invention belongs to the technical field of computer identity authentication, and particularly relates to an online checking method and terminal equipment for business personnel based on identity authentication.
Background
Sales personnel are the main force of the sales of the company, the business level of the sales personnel represents the sales capacity of the company, and the assessment of the sales personnel is an important task of the development of the company.
The existing salesperson checking mode is that no matter what kind of service, trade products, trade scenes and the like are different, the salesperson is checked by the same set of checking standards, but the checking results obtained by the same set of checking standards can not truly reflect the real service capability of each salesperson aiming at different salespersons, and the corresponding checking standard is respectively formulated aiming at different salespersons, so that a great amount of manpower expenditure is brought, and the checking cost is too high.
Disclosure of Invention
The embodiment of the invention provides an on-line assessment method and terminal equipment for business personnel based on identity authentication, which are used for solving the problems that in the prior art, for different business personnel, the real business capability of each business personnel cannot be truly reflected by assessing the business personnel through the same set of test questions, and a great amount of manpower expenditure and too high assessment cost are caused by respectively formulating corresponding assessment criteria for different sales personnel.
The first aspect of the embodiment of the invention provides an online assessment method for business personnel based on identity authentication, which comprises the following steps:
receiving an examination request sent by an examination terminal, wherein the examination request carries an identity of a business person to be examined;
acquiring historical service records of the service personnel to be checked according to the identity, and extracting transaction attribute information of each historical service record;
accessing an examination question database corresponding to the business personnel to be examined according to the identity, and selecting first test question texts which are respectively matched with the transaction attribute information of each historical business record from the examination question database;
the first test question text is sent to an examination terminal;
and receiving first answer information about the first test question text returned by the examination terminal, and determining a first examination result of the business personnel to be examined according to the first answer information.
A second aspect of an embodiment of the present invention provides a terminal device comprising a memory, a processor and a computer program stored in the memory and executable on the processor, the processor implementing the following steps when executing the computer program:
receiving an examination request sent by an examination terminal, wherein the examination request carries an identity of a business person to be examined;
acquiring historical service records of the service personnel to be checked according to the identity, and extracting transaction attribute information of each historical service record;
accessing an examination question database corresponding to the business personnel to be examined according to the identity, and selecting first test question texts which are respectively matched with the transaction attribute information of each historical business record from the examination question database;
the first test question text is sent to an examination terminal;
and receiving first answer information about the first test question text returned by the examination terminal, and determining a first examination result of the business personnel to be examined according to the first answer information.
A third aspect of the embodiments of the present invention provides a computer readable storage medium storing a computer program which, when executed by a processor, implements the steps of the above-described identity authentication based on-line assessment method for business personnel.
Compared with the prior art, the embodiment of the invention has the beneficial effects that: according to the on-line checking method and terminal equipment for the business personnel based on the identity authentication, firstly, a checking request sent by a checking terminal is received, the checking request carries the identity of the business personnel to be checked, the history business records of the business personnel to be checked are obtained according to the identity, and transaction attribute information of each history business record is extracted; accessing an examination question database corresponding to the business personnel to be examined according to the identity, and selecting first test question texts which are respectively matched with the transaction attribute information of each historical business record from the examination question database; the first test question text is sent to an examination terminal; and receiving first answer information about the first test question text returned by the examination terminal, determining a first examination result of the business personnel to be examined according to the first answer information, and because the business personnel to be examined are examined through the first examination question text matched with the transaction attribute information of each historical business record, the obtained examination result can truly reflect the business capability of the business personnel to be examined, and simultaneously, automatically generating the first examination question text matched with the transaction attribute information of each historical business record, so that the examination cost is low.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings that are needed in the embodiments or the description of the prior art will be briefly described below, it being obvious that the drawings in the following description are only some embodiments of the present invention, and that other drawings may be obtained according to these drawings without inventive effort for a person skilled in the art.
FIG. 1 is a schematic flow chart of an online checking method for business personnel based on identity authentication according to an embodiment of the present invention;
FIG. 2 is a schematic flow chart of an online checking method for business personnel based on identity authentication according to another embodiment of the present invention;
FIG. 3 is a schematic flow chart of an online checking method for business personnel based on identity authentication according to still another embodiment of the present invention;
FIG. 4 is a schematic flow chart of an online checking method for business personnel based on identity authentication according to another embodiment of the present invention;
FIG. 5 is a schematic flow chart of an online checking method for business personnel based on identity authentication according to another embodiment of the present invention;
fig. 6 is a schematic structural diagram of a terminal device according to an embodiment of the present invention;
fig. 7 is a functional block diagram of an online checking program of a business person based on identity authentication according to an embodiment of the present invention.
Detailed Description
In the following description, for purposes of explanation and not limitation, specific details are set forth such as the particular system architecture, techniques, etc., in order to provide a thorough understanding of the embodiments of the present invention. It will be apparent, however, to one skilled in the art that the present invention may be practiced in other embodiments that depart from these specific details. In other instances, detailed descriptions of well-known systems, devices, circuits, and methods are omitted so as not to obscure the description of the present invention with unnecessary detail.
In order to illustrate the technical scheme of the invention, the following description is made by specific examples.
Referring to fig. 1, fig. 1 is a schematic flowchart of an online checking method for a business person based on identity authentication according to an embodiment of the present invention, in this embodiment, a server side is taken as an example for explanation, where the server may be one or more servers. As shown in fig. 1, in this embodiment, the processing of the server may include the steps of:
s101: and receiving an examination request sent by the examination terminal, wherein the examination request carries the identity of the business personnel to be examined.
In this embodiment, the examination terminal may be a mobile phone, a tablet (Personal Digital Assistant, PDA), a personal computer, or the like. The identity of the business personnel to be checked can be the user name, the identity card number, the mobile phone number and the like of the business personnel to be checked.
Specifically, the person to be checked can generate an examination request by logging in an examination account (the account contains the identity of the business person to be checked), and send the examination request to the server.
S102: and acquiring the historical service records of the service personnel to be checked according to the identity mark, and extracting the transaction attribute information of each historical service record.
Specifically, according to a preset keyword database, the same keywords as the keywords in the preset keyword database are extracted from each historical service record, and the keywords are determined to be transaction attribute information of the historical service record. The preset keyword database can contain a plurality of transaction scene keywords, transaction object keywords, transaction product type keywords and the like.
In this embodiment, the transaction attribute information is service information included in the examination questions, including but not limited to transaction scenario, transaction object, transaction product type, etc. The history service record is the detailed information of the service completed before the present examination of the examination service personnel
S103: and accessing an examination question database corresponding to the business personnel to be examined according to the identity mark, and selecting a first test question text which is matched with the transaction attribute information of each historical business record from the examination question database.
Specifically, an examination question database (for example, a department question database of each business department) corresponding to the business personnel to be examined can be obtained according to the identity, wherein the examination question database comprises the corresponding relation between transaction attribute information and examination questions, and a history business record of the business personnel to be examined is obtained according to the identity.
Specifically, the transaction attribute information of the history service record may be decomposed into a plurality of keywords, and it is determined that the transaction attribute information corresponding to the examination questions in the examination question database contains the same keywords as the keywords, and it is determined whether the transaction attribute information corresponding to the examination questions in the examination question database is matched with the transaction attribute information of the history service record according to all the obtained same keywords.
S104: and sending the first test question text to the examination terminal.
In this embodiment, the examination terminal may be a mobile phone, a tablet computer, a personal computer, or the like.
Specifically, all the questions in the first test question text can be sent to the test terminal at one time, or the test questions in the first test question text can be sent to the test terminal once at a time.
S105: and receiving first answer information about the first test question text returned by the examination terminal, and determining a first examination result of the business personnel to be examined according to the first answer information.
In this embodiment, the first assessment result represents an assessment result of the relevant business ability familiar to the business personnel to be examined.
Specifically, comparing the first answer information with a pre-stored standard answer of the first examination question to obtain an examination score of each first answer information. The specific comparison process can be as follows: for example, a first examination question is "visit time of elderly clients is a few? The standard answer is that the visiting time of the elderly clients is 12 points, the first answer information is that the visiting time of the elderly clients is morning, keywords are extracted to obtain the elderly clients, the visiting time and the morning, the keywords of the standard answer are that the elderly clients, the visiting time and the 12 points are, the weights of the elderly clients and the visiting time are 0.2 and 0.2, the weight of the 12 points is 0.6, and the score of the first answer information is 0.2+0.2=0.4.
From the above description, it can be known that by receiving an examination request sent by an examination terminal, the examination request carries an identity of a business person to be examined, acquiring a history business record of the business person to be examined according to the identity, and extracting transaction attribute information of each history business record; accessing an examination question database corresponding to the business personnel to be examined according to the identity, and selecting first test question texts which are respectively matched with the transaction attribute information of each historical business record from the examination question database; the first test question text is sent to an examination terminal; and receiving first answer information about the first test question text returned by the examination terminal, determining a first examination result of the business personnel to be examined according to the first answer information, and because the business personnel to be examined are examined through the first examination question text matched with the transaction attribute information of each historical business record, the obtained examination result can truly reflect the business capability of the business personnel to be examined, and simultaneously, automatically generating the first examination question text matched with the transaction attribute information of each historical business record, so that the examination cost is low.
Referring to fig. 2, fig. 2 is a schematic flowchart of an online checking method for a business person based on identity authentication according to another embodiment of the present invention. On the basis of the above implementation, this embodiment describes only the part related to the embodiment, and the method is described in detail below after the above step S105:
s201: and selecting a second test question text which is not matched with the transaction attribute information of the historical service record from the test question database.
In this embodiment, the process of determining whether the transaction attribute information corresponding to the examination questions in the examination question database is matched with the transaction attribute information of the history service record may refer to the description of step S103, which is not repeated here.
S202: and sending the second test question text to the examination terminal.
In this embodiment, the number of questions of the second test question text and the first test question text may be set as required. For example, the number of questions of the second test question text and the first test question text is 50.
S203: and receiving second answer information about the second test question text returned by the examination terminal, and determining a second examination result of the business personnel to be examined according to the second answer information.
In this embodiment, the second assessment result represents an assessment result of the related business ability of the business personnel to be examined, which is unfamiliar with.
From the above description, it can be known that, by selecting the second examination questions from the examination question database, which are not matched with the transaction attribute information of the history service record, the personnel to be examined are examined, and the present embodiment can examine the unfamiliar related service capability of the personnel to be examined, and the examination result is more comprehensive.
Referring to fig. 3, fig. 3 is a schematic flowchart of an online checking method for a business person based on identity authentication according to still another embodiment of the present invention. On the basis of the above implementation, this embodiment describes only the part related to the embodiment, and the method is described in detail as follows:
s301: and determining a first assessment score of the business personnel to be assessed according to the preset first weight and the first assessment result.
S302: and determining a second assessment score of the business personnel to be assessed according to the preset second weight and a second assessment result.
In this embodiment, the magnitudes of the preset first weight and the preset second weight may be set as needed. For example, if the objective of the present assessment is to assess the familiar related business ability of the business personnel to be assessed, the preset first weight is set to be larger (e.g. 0.8), and the preset second weight is set to be smaller (e.g. 0.2); if the objective of the present assessment is to assess the unfamiliar related business capability of the business personnel to be assessed, the preset first weight is set smaller (e.g. 0.3), and the preset second weight is set larger (e.g. 0.7).
S303: and determining the comprehensive assessment score of the business personnel to be assessed according to the first assessment score and the second assessment score, and determining the comprehensive assessment result of the business personnel to be assessed according to the comprehensive assessment score.
Specifically, the sum result of the first assessment score and the second assessment score is determined to be the comprehensive assessment score of the business personnel to be assessed, and the assessment result of the client is determined according to the comparison between the comprehensive assessment score and a preset assessment threshold. For example, if the composite assessment score is greater than the first assessment threshold, determining to be excellent; if the comprehensive assessment score is smaller than or equal to the first assessment threshold and larger than the second assessment threshold, determining that the comprehensive assessment score is good; if the comprehensive assessment score is smaller than or equal to the second assessment threshold and larger than the third assessment threshold, determining that the comprehensive assessment score is qualified; if the comprehensive assessment score is smaller than or equal to the third assessment threshold, determining that the comprehensive assessment score fails.
Referring to fig. 4, fig. 4 is a schematic flowchart of an online checking method for a business person based on identity authentication according to another embodiment of the present invention. Based on the implementation, the process of obtaining the assessment score of the assessment result corresponding to the assessment test question is described in detail as follows:
s401: and acquiring the real-time expression image information of the business personnel to be checked while receiving each answer information returned by the examination terminal.
In this embodiment, the image acquisition device (such as a camera) disposed on the examination terminal may acquire real-time expression image information of the business personnel to be examined.
S402: and determining the assessment state of the business personnel to be assessed according to the expression image information, and determining the assessment state score of the corresponding assessment test questions according to the assessment state.
In this embodiment, the assessment state may include both positive and negative. The method can perform feature extraction on the real-time expression image information of the business personnel to be checked, perform expression classification according to the extracted features, mainly concentrate the extracted feature parts on the eyebrow, eye or mouth parts of the business personnel to be checked, identify the expression of the business personnel to be checked according to the feature parts, and finally determine whether the checking state of the business personnel to be checked is positive or negative according to the expression of the business personnel to be checked.
For example, the determination of the assessment status score for each assessment question according to the assessment status may be: the positive state is 50 points, and the negative state is-50 points.
S403: and determining the assessment answer score of each assessment test question corresponding to the business personnel to be assessed according to the pre-stored standard answers.
S404: and determining an assessment result corresponding to each assessment test question according to the assessment state score and the assessment answer score.
In this embodiment, the assessment state score may be multiplied by the weight of the assessment state score, the weight of the assessment answer score may be multiplied by the assessment answer score, and then the results obtained by the two products may be added to obtain the assessment score of the assessment result corresponding to each assessment question. For example, the weight of the assessment answer score is 0.6, and the weight of the assessment state score is 0.4.
From the above description, in this embodiment, not only the examination answer itself is considered, but also the state of the business personnel to be examined in the answering process is considered, so that the examination score of the examination result corresponding to the examination question can be more accurately determined.
Referring to fig. 5, fig. 5 is a schematic flowchart of a method for checking business personnel according to another embodiment of the present invention. Based on the implementation, the process of selecting the first test question text which is matched with the transaction attribute information of each historical service record from the examination question database is described in detail as follows:
s501: and decomposing the transaction attribute information of the history service record to obtain a plurality of keywords, and acquiring the matching value of each keyword.
S502: if the transaction attribute information corresponding to the examination questions in the examination question database has the target keywords, the matching values of the target keywords are obtained, and the target keywords are any one or more of the keywords obtained through decomposition.
S503: and summing the matching values of all the target keywords to obtain a total matching value.
S504: if the total matching value is larger than a preset matching threshold, judging that the transaction attribute information corresponding to the examination questions in the examination question database is matched with the transaction attribute information of the historical service record.
S505: if the total matching value is smaller than or equal to a preset matching threshold value, the fact that the transaction attribute information corresponding to the examination questions in the examination question database is not matched with the transaction attribute information of the historical service record is judged.
The following describes the embodiment corresponding to fig. 5 in detail by means of a specific application example, as follows:
the transaction attribute information corresponding to the examination questions in the examination question database is "network sales", "college students" and "traffic accident insurance", and the obtained target keywords are "network sales" and "college students", and the matching values are 0.2 and 0.3.
The obtained target keywords are "network sales" and "college students", the matching values thereof are 0.2 and 0.3, and the total matching value thereof=0.2+0.3=0.5.
And when the preset matching threshold is 0.6 and the acquired target keywords are 'network sales' and 'college students', the total matching value 05 is smaller than 0.6, and the transaction attribute information corresponding to the examination questions in the department question bank is not matched with the transaction attribute information of the history service record.
From the above description, it can be known that by dividing the transaction attribute information of the history service record into a plurality of keywords, whether the transaction attribute information corresponding to the examination questions in the department question bank is matched with the transaction attribute information of the history service record can be accurately determined.
Corresponding to the method for online checking of service personnel based on identity authentication in the above embodiment, fig. 6 shows a schematic structural diagram of a terminal device provided in the embodiment of the present invention. For convenience of explanation, only the portions related to the present embodiment are shown.
In the present embodiment, the online checking program 600 of the business person based on the identity authentication is installed and run in the terminal device 60. The terminal device 60 may be a mobile terminal, a palm top computer, a server, etc. The terminal device 60 may include, but is not limited to, a memory 601, a processor 602, and a display 603. Fig. 6 shows only a terminal device 60 having components 601-603, but it is understood that not all of the illustrated components are required to be implemented and that more or fewer components may be implemented instead.
The memory 601 may in some embodiments be an internal storage unit of the terminal device 60, such as a hard disk or a memory of the terminal device 60. The memory 601 may also be an external storage device of the terminal device 60 in other embodiments, such as a plug-in hard disk, a Smart Media Card (SMC), a Secure Digital (SD) Card, a Flash memory Card (Flash Card) or the like, which are provided on the terminal device 60. Further, the memory 601 may also include both an internal storage unit and an external storage device of the terminal device 60. The memory 601 is used for storing application software and various data installed in the terminal device 60, such as program codes of the online checking program 600 of the service personnel based on identity authentication. The memory 601 may also be used to temporarily store data that has been output or is to be output.
The processor 602 may be a central processing unit (Central Processing Unit, CPU), microprocessor or other data processing chip in some embodiments, for running the program code or processing data stored in the memory 601, such as executing the authentication-based business person online assessment program 600.
The display 603 may be an LED display, a liquid crystal display, a touch-sensitive liquid crystal display, an Organic Light-Emitting Diode (OLED) touch, or the like in some embodiments. The display 603 is used for displaying information processed in the terminal device 60 and for displaying visualized user interfaces, such as application menu interfaces, application icon interfaces, etc. The components 601-603 of the terminal device 60 communicate with each other via a system bus.
Referring to fig. 7, a functional block diagram of an online checking procedure 600 of a business person based on identity authentication according to an embodiment of the present invention is shown. In this embodiment, the online checking procedure 600 of the business person based on identity authentication may be divided into one or more modules, and the one or more modules are stored in the memory 601 and executed by one or more processors (the processor 602 in this embodiment) to complete the present invention. For example, in fig. 7, the online assessment program 600 of the business person based on identity authentication may be divided into an assessment request receiving unit 701, a transaction attribute information extracting unit 702, a first test question text selecting unit 703, a first test question text transmitting unit 704, and a first assessment result determining unit 705. The unit referred to in the present invention refers to a series of instruction segments of a computer program capable of performing a specific function, and is more suitable than a program for describing the execution of the on-line assessment program 600 of the service personnel based on identity authentication in the terminal device 60. The following description will specifically describe the functionality of the units 701-715.
An examination request receiving unit 701, configured to receive an examination request sent by an examination terminal, where the examination request carries an identity of a service person to be examined;
a transaction attribute information extraction unit 702, configured to obtain a history service record of the service personnel to be checked according to the identity, and extract transaction attribute information of each history service record;
a first test question text selection unit 703, configured to access an examination question database corresponding to the business person to be examined according to the identity, and select a first test question text that is respectively matched with the transaction attribute information of each historical business record from the examination question database;
a first test question text sending unit 704, configured to send the first test question text to an examination terminal;
the first examination result determining unit 705 is configured to receive first answer information about the first test question text returned by the examination terminal, and determine a first examination result of the business personnel to be examined according to the first answer information.
In one embodiment of the present invention, the online checking program 600 of the business person based on identity authentication further includes:
a second test question text selection unit 706, configured to select a second test question text that is not matched with the transaction attribute information of the history service record from the test question database;
a second test question text sending unit 707, configured to send the second test question text to the test terminal;
and a second examination result determining unit 708, configured to receive second answer information about the second test question text returned by the examination terminal, and determine a second examination result of the business personnel to be examined according to the second answer information.
In one embodiment of the present invention, the online checking program 600 of the business person based on identity authentication further includes:
a first assessment score determining unit 709, configured to determine a first assessment score of the business person to be assessed according to a preset first weight and the first assessment result;
a second assessment score determining unit 710, configured to determine a second assessment score of the business person to be assessed according to a preset second weight and the second assessment result;
and the comprehensive assessment result determining unit 711 is configured to determine a comprehensive assessment score of the to-be-assessed business person according to the first assessment score and the second assessment score, and determine a comprehensive assessment result of the to-be-assessed business person according to the comprehensive assessment score.
In one embodiment of the present invention, the online checking program 600 of the business person based on identity authentication further includes:
the expression image information obtaining unit 712 is configured to obtain real-time expression image information of the business person to be examined while receiving each answer information returned by the examination terminal;
an assessment state score determining unit 713, configured to determine an assessment state of the business personnel to be assessed according to the expression image information, and determine an assessment state score of a corresponding assessment test question according to the assessment state;
the assessment answer score determining unit 714 is configured to determine an assessment answer score of each assessment test question corresponding to the to-be-examined business personnel according to a pre-stored standard answer;
the assessment result determining unit 715 is configured to determine an assessment result corresponding to each of the assessment questions according to the assessment state score and the assessment answer score.
In one embodiment of the present invention, the first test question text selection unit 703 is specifically configured to decompose the transaction attribute information of the history service record to obtain a plurality of keywords, and obtain a matching value of each keyword;
if the transaction attribute information corresponding to the examination questions in the examination question database has target keywords, acquiring matching values of the target keywords, wherein the target keywords are any one or more of a plurality of decomposed keywords;
summing the matching values of all the target keywords to obtain a total matching value;
if the total matching value is larger than a preset matching threshold value, judging that the transaction attribute information corresponding to the examination questions in the examination question database is matched with the transaction attribute information of the historical service record;
and if the total matching value is smaller than or equal to the preset matching threshold value, judging that the transaction attribute information corresponding to the examination questions in the examination question database is not matched with the transaction attribute information of the historical service record.
It will be apparent to those skilled in the art that, for convenience and brevity of description, only the above-described division of the functional units and modules is illustrated, and in practical application, the above-described functional distribution may be performed by different functional units and modules according to needs, i.e. the internal structure of the apparatus is divided into different functional units or modules to perform all or part of the above-described functions. The functional units and modules in the embodiment may be integrated in one processing unit, or each unit may exist alone physically, or two or more units may be integrated in one unit, where the integrated units may be implemented in a form of hardware or a form of a software functional unit. In addition, specific names of the functional units and modules are only for convenience of distinguishing from each other, and are not used for limiting the protection scope of the present application. The specific working process of the units and modules in the above system may refer to the corresponding process in the foregoing method embodiment, which is not described herein again.
In the foregoing embodiments, the descriptions of the embodiments are emphasized, and in part, not described or illustrated in any particular embodiment, reference is made to the related descriptions of other embodiments.
Those of ordinary skill in the art will appreciate that the various illustrative elements and algorithm steps described in connection with the embodiments disclosed herein may be implemented as electronic hardware, or combinations of computer software and electronic hardware. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the solution. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present invention.
In the embodiments provided in the present invention, it should be understood that the disclosed apparatus/terminal device and method may be implemented in other manners. For example, the apparatus/terminal device embodiments described above are merely illustrative, e.g., the division of the modules or units is merely a logical function division, and there may be additional divisions in actual implementation, e.g., multiple units or components may be combined or integrated into another system, or some features may be omitted or not performed. Alternatively, the coupling or direct coupling or communication connection shown or discussed may be an indirect coupling or communication connection via interfaces, devices or units, which may be in electrical, mechanical or other forms.
The units described as separate units may or may not be physically separate, and units shown as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of this embodiment.
In addition, each functional unit in the embodiments of the present invention may be integrated in one processing unit, or each unit may exist alone physically, or two or more units may be integrated in one unit. The integrated units may be implemented in hardware or in software functional units.
The integrated modules/units, if implemented in the form of software functional units and sold or used as stand-alone products, may be stored in a computer readable storage medium. Based on such understanding, the present invention may implement all or part of the flow of the method of the above embodiment, or may be implemented by a computer program to instruct related hardware, where the computer program may be stored in a computer readable storage medium, and when the computer program is executed by a processor, the computer program may implement the steps of each of the method embodiments described above. Wherein the computer program comprises computer program code which may be in source code form, object code form, executable file or some intermediate form etc. The computer readable medium may include: any entity or device capable of carrying the computer program code, a recording medium, a U disk, a removable hard disk, a magnetic disk, an optical disk, a computer Memory, a Read-Only Memory (ROM), a random access Memory (Random Access Memory, RAM), an electrical carrier signal, a telecommunications signal, a software distribution medium, and so forth. It should be noted that the computer readable medium contains content that can be appropriately scaled according to the requirements of jurisdictions in which such content is subject to legislation and patent practice, such as in certain jurisdictions in which such content is subject to legislation and patent practice, the computer readable medium does not include electrical carrier signals and telecommunication signals.
The above embodiments are only for illustrating the technical solution of the present invention, and not for limiting the same; although the invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical scheme described in the foregoing embodiments can be modified or some technical features thereof can be replaced by equivalents; such modifications and substitutions do not depart from the spirit and scope of the technical solutions of the embodiments of the present invention, and are intended to be included in the scope of the present invention.
Claims (10)
1. The online assessment method for the business personnel based on the identity authentication is characterized by comprising the following steps of:
receiving an examination request sent by an examination terminal, wherein the examination request carries an identity of a business person to be examined;
acquiring historical service records of the service personnel to be checked according to the identity marks, extracting keywords which are the same as keywords in a preset keyword database from each historical service record according to the preset keyword database, and determining the keywords as transaction attribute information of the historical service records, wherein the transaction attribute information comprises transaction scenes, transaction objects and transaction product types;
accessing an examination question database corresponding to the business personnel to be examined according to the identity, and selecting a first test question text which is matched with the transaction attribute information of each historical business record from the examination question database, wherein the examination questions in the examination question database have corresponding transaction attribute information, and the first test question text is determined according to whether the transaction attribute information corresponding to the examination questions is matched with the transaction attribute information of the historical business records or not;
the first test question text is sent to an examination terminal;
and receiving first answer information about the first test question text returned by the examination terminal, and determining a first examination result of the business personnel to be examined according to the first answer information.
2. The method for online checking of business personnel based on identity authentication of claim 1, wherein after the first test question text is sent to the test terminal, further comprises:
selecting a second test question text which is not matched with the transaction attribute information of the historical service record from the test question database;
the second test question text is sent to the examination terminal;
and receiving second answer information about the second test question text returned by the examination terminal, and determining a second examination result of the business personnel to be examined according to the second answer information.
3. The method for on-line assessment of business personnel based on identity authentication of claim 2, further comprising:
determining a first assessment score of the business personnel to be assessed according to a preset first weight and the first assessment result;
determining a second assessment score of the business personnel to be assessed according to a preset second weight and the second assessment result;
determining the comprehensive assessment score of the business personnel to be assessed according to the first assessment score and the second assessment score, and determining the comprehensive assessment result of the business personnel to be assessed according to the comprehensive assessment score.
4. The method for on-line assessment of business personnel based on identity authentication of claim 3, further comprising:
acquiring the real-time expression image information of the business personnel to be examined while receiving each answer information returned by the examination terminal;
determining the assessment state of the business personnel to be assessed according to the expression image information, and determining the assessment state score of the corresponding assessment test questions according to the assessment state;
determining the assessment answer score of each assessment test question corresponding to the business personnel to be examined according to pre-stored standard answers;
and determining an assessment result corresponding to each assessment test question according to the assessment state score and the assessment answer score.
5. The method for on-line checking of service personnel based on identity authentication according to claim 1, wherein selecting the first test question text matched with the transaction attribute information of each historical service record from the checking question database comprises:
decomposing the transaction attribute information of the history service record to obtain a plurality of keywords, and obtaining a matching value of each keyword;
if the transaction attribute information corresponding to the examination questions in the examination question database has target keywords, acquiring matching values of the target keywords, wherein the target keywords are any one or more of a plurality of decomposed keywords;
summing the matching values of all the target keywords to obtain a total matching value;
if the total matching value is larger than a preset matching threshold value, judging that the transaction attribute information corresponding to the examination questions in the examination question database is matched with the transaction attribute information of the historical service record;
and if the total matching value is smaller than or equal to the preset matching threshold value, judging that the transaction attribute information corresponding to the examination questions in the examination question database is not matched with the transaction attribute information of the historical service record.
6. A terminal device comprising a memory, a processor and a computer program stored in the memory and executable on the processor, the processor implementing the following steps when executing the computer program:
receiving an examination request sent by an examination terminal, wherein the examination request carries an identity of a business person to be examined;
acquiring historical service records of the service personnel to be checked according to the identity marks, extracting keywords which are the same as keywords in a preset keyword database from each historical service record according to the preset keyword database, and determining the keywords as transaction attribute information of the historical service records, wherein the transaction attribute information comprises transaction scenes, transaction objects and transaction product types;
accessing an examination question database corresponding to the business personnel to be examined according to the identity, and selecting a first test question text which is matched with the transaction attribute information of each historical business record from the examination question database, wherein the examination questions in the examination question database have corresponding transaction attribute information, and the first test question text is determined according to whether the transaction attribute information corresponding to the examination questions is matched with the transaction attribute information of the historical business records or not;
the first test question text is sent to an examination terminal;
and receiving first answer information about the first test question text returned by the examination terminal, and determining a first examination result of the business personnel to be examined according to the first answer information.
7. The terminal device of claim 6, wherein after the first test question text is sent to the examination terminal, the processor when executing the computer program further performs the steps of:
selecting a second test question text which is not matched with the transaction attribute information of the historical service record from the test question database;
the second test question text is sent to the examination terminal;
and receiving second answer information about the second test question text returned by the examination terminal, and determining a second examination result of the business personnel to be examined according to the second answer information.
8. The terminal device of claim 7, wherein the processor when executing the computer program further performs the steps of:
determining a first assessment score of the business personnel to be assessed according to a preset first weight and the first assessment result;
determining a second assessment score of the business personnel to be assessed according to a preset second weight and the second assessment result;
determining the comprehensive assessment score of the business personnel to be assessed according to the first assessment score and the second assessment score, and determining the comprehensive assessment result of the business personnel to be assessed according to the comprehensive assessment score.
9. The terminal device of claim 8, wherein the processor when executing the computer program further performs the steps of:
acquiring the real-time expression image information of the business personnel to be examined while receiving each answer information returned by the examination terminal;
determining the assessment state of the business personnel to be assessed according to the expression image information, and determining the assessment state score of the corresponding assessment test questions according to the assessment state;
determining the assessment answer score of each assessment test question corresponding to the business personnel to be examined according to pre-stored standard answers;
and determining an assessment result corresponding to each assessment test question according to the assessment state score and the assessment answer score.
10. A computer-readable storage medium storing a computer program, characterized in that the computer program when executed by a processor implements the steps of the method for on-line assessment of business personnel based on identity authentication according to any one of claims 1 to 5.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201810921947.4A CN109345417B (en) | 2018-08-14 | 2018-08-14 | Online assessment method and terminal equipment for business personnel based on identity authentication |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201810921947.4A CN109345417B (en) | 2018-08-14 | 2018-08-14 | Online assessment method and terminal equipment for business personnel based on identity authentication |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN109345417A CN109345417A (en) | 2019-02-15 |
| CN109345417B true CN109345417B (en) | 2023-12-29 |
Family
ID=65291865
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201810921947.4A Active CN109345417B (en) | 2018-08-14 | 2018-08-14 | Online assessment method and terminal equipment for business personnel based on identity authentication |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN109345417B (en) |
Families Citing this family (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110163005B (en) * | 2019-04-10 | 2023-06-06 | 创新先进技术有限公司 | Block chain-based service processing method, system, computing device and storage medium |
| CN110110223B (en) * | 2019-04-15 | 2024-05-10 | 中国平安财产保险股份有限公司 | Information recommendation method, device, computer equipment and storage medium |
| CN110866705A (en) * | 2019-11-22 | 2020-03-06 | 广州供电局有限公司 | Power operator examination method and device, computer equipment and storage medium |
| CN111507573A (en) * | 2020-03-18 | 2020-08-07 | 威比网络科技(上海)有限公司 | Business staff assessment method, system, device and storage medium |
| CN112053044A (en) * | 2020-08-24 | 2020-12-08 | 北京云迹科技有限公司 | Information processing method |
| CN113435844A (en) * | 2021-06-29 | 2021-09-24 | 广东省生态环境监测中心 | Certificate holding on duty assessment method, system and equipment |
| CN113822566A (en) * | 2021-09-17 | 2021-12-21 | 平安养老保险股份有限公司 | Business assessment processing method and device, computer equipment and storage medium |
| CN115169983A (en) * | 2022-08-11 | 2022-10-11 | 贝壳找房(北京)科技有限公司 | Order grabbing method, device and storage medium for on-line house source with watching request |
Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103186643A (en) * | 2011-12-30 | 2013-07-03 | 安凯(广州)微电子技术有限公司 | Autonomous learning method for realizing association of teaching contents, terminal and system |
| CN106548432A (en) * | 2016-11-03 | 2017-03-29 | 中建八局第建设有限公司 | Builder's wire examination method, device and server |
| CN106780212A (en) * | 2016-12-23 | 2017-05-31 | 上海云丞聚智能科技有限公司 | Online testing method, device and examination system |
| CN107680019A (en) * | 2017-09-30 | 2018-02-09 | 百度在线网络技术（北京）有限公司 | A kind of implementation method of Examination Scheme, device, equipment and storage medium |
| CN109800985A (en) * | 2019-01-16 | 2019-05-24 | 中国地质大学（武汉） | A kind of workers ' safety capacity assessment system and method based on VR technology |
-
2018
- 2018-08-14 CN CN201810921947.4A patent/CN109345417B/en active Active
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103186643A (en) * | 2011-12-30 | 2013-07-03 | 安凯(广州)微电子技术有限公司 | Autonomous learning method for realizing association of teaching contents, terminal and system |
| CN106548432A (en) * | 2016-11-03 | 2017-03-29 | 中建八局第建设有限公司 | Builder's wire examination method, device and server |
| CN106780212A (en) * | 2016-12-23 | 2017-05-31 | 上海云丞聚智能科技有限公司 | Online testing method, device and examination system |
| CN107680019A (en) * | 2017-09-30 | 2018-02-09 | 百度在线网络技术（北京）有限公司 | A kind of implementation method of Examination Scheme, device, equipment and storage medium |
| CN109800985A (en) * | 2019-01-16 | 2019-05-24 | 中国地质大学（武汉） | A kind of workers ' safety capacity assessment system and method based on VR technology |
Also Published As
| Publication number | Publication date |
|---|---|
| CN109345417A (en) | 2019-02-15 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN109345417B (en) | Online assessment method and terminal equipment for business personnel based on identity authentication | |
| CN107872772B (en) | Method and device for detecting fraud short messages | |
| CN112507936B (en) | Image information auditing method and device, electronic equipment and readable storage medium | |
| WO2019062081A1 (en) | Salesman profile formation method, electronic device and computer readable storage medium | |
| CN110348471B (en) | Abnormal object identification method, device, medium and electronic equipment | |
| CN110310020B (en) | Project scheme management method based on data analysis, related device and storage medium | |
| CN111931047B (en) | Artificial intelligence-based black product account detection method and related device | |
| CN111127222B (en) | Business service processing method, device, equipment and storage medium | |
| CN113887941B (en) | Business process generation method, device, electronic equipment and medium | |
| WO2022142903A1 (en) | Identity recognition method and apparatus, electronic device, and related product | |
| CN111767382A (en) | Method and device for generating feedback information and terminal equipment | |
| CN110135684B (en) | Capability assessment method, capability assessment device and terminal equipment | |
| CN117540803A (en) | Decision engine configuration method and device based on large model, electronic equipment and medium | |
| CN109711849B (en) | Ether house address portrait generation method and device, electronic equipment and storage medium | |
| CN112347457A (en) | Abnormal account detection method and device, computer equipment and storage medium | |
| CN112000862B (en) | Data processing method and device | |
| CN112116969B (en) | Information recommendation method and device, storage medium and computer equipment | |
| CN111241821B (en) | Method and device for determining behavior characteristics of user | |
| CN109636627B (en) | Insurance product management method, device, medium and electronic equipment based on block chain | |
| CN113849618B (en) | Strategy determination method and device based on knowledge graph, electronic equipment and medium | |
| CN116579798A (en) | User portrait construction method, device, equipment and medium based on data enhancement | |
| CN111859985B (en) | AI customer service model test method and device, electronic equipment and storage medium | |
| CN112328937B (en) | Information delivery method and device | |
| CN113987206A (en) | Abnormal user identification method, device, equipment and storage medium | |
| CN113449506A (en) | Data detection method, device and equipment and readable storage medium |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| TA01 | Transfer of patent application right |
Effective date of registration: 20231205 Address after: No. 79, Guantai Road, Guancheng, Dongguan City, Guangdong Province, 523000 Applicant after: Guangdong chitone Limited by Share Ltd. Address before: 518000 Room 201, building A, No. 1, Qian Wan Road, Qianhai Shenzhen Hong Kong cooperation zone, Shenzhen, Guangdong (Shenzhen Qianhai business secretary Co., Ltd.) Applicant before: PING AN PUHUI ENTERPRISE MANAGEMENT Co.,Ltd. |
|
| TA01 | Transfer of patent application right | ||
| GR01 | Patent grant | ||
| GR01 | Patent grant |