CN108243442A - Method and device for analysis and processing of wireless communication network standard fallback - Google Patents

Abstract

The present invention provides a kind of cordless communication network standard fall after rise analysis and processing method, the method includes：When terminal falls back to the second communication standard network by the first communication standard network, judge whether the first communication standard network is disposed and shut down APN；If the first communication standard network, which has been disposed, shuts down APN, judge that the network formats of the terminal fall corresponding cell after rise and whether there is network problem；If network problem is not present in the cell, the attachment removal for the first communication standard network that the terminal is initiated is judged whether；If the terminal does not initiate the attachment removal of the first communication standard network, judge that there are failures for the terminal.The present invention can more fully analyze network formats and fall reason after rise, realize the accurate automatic positioning to falling reason after rise.

Description

Method and device for analysis and processing of wireless communication network standard fallback

technical field

The present invention relates to the technical field of wireless communication, in particular to an analysis and processing method and device for standard fallback of a wireless communication network.

Background technique

At present, in wireless communication, it often happens that the communication terminal drops from the high standard to the low standard, which brings a lot of inconvenience to the end users. Therefore, in order to improve the user experience, the communication terminal in the wireless communication drops from the high standard to the reason of the low standard analysis. very important.

In related fields, for example, the invention patent "A Mobile User Complaint Comprehensive Handling System and Method" focuses on describing the composition of a complaint comprehensive handling system and the relationship between various subsystems. Its purpose is to solve the problem that "the existing complaint handling system lacks a unified standard, has a wide variety of items, and is distributed on different servers and terminals, and uses their own network addresses, operation interfaces and user passwords. Inconvenience” issue. Although the invention includes a "fault judgment unit", the fault judgment unit is "based on the business process provided by the complaint handling wizard unit, and pre-defines specific rules and standards for various fault judgments in each process link, so as to compare According to the data provided by the corresponding complaint handling service, determine the cause of the failure", one is that the invention does not expressly specify the specific content of "pre-defined specific rules and standards for various fault judgments", and this content (that is, the rules and standards) is the cause of the impact The key factor for judging whether it is accurate or not; the second is that in the scenario of "high standard of wireless communication falling back to low standard", the cause may not be caused by a fault, so the "comprehensive processing system and method for mobile user complaints" described in " "Fault Judgment Unit" cannot accurately locate the real cause.

In the existing analysis method for the problem of "high standard of wireless communication falling back to low standard", the user's high standard subscription data is usually inquired first, and if it is normal, it is judged as weak coverage. However, this analysis method has two major flaws: 1) it does not use network signaling as an accurate data source to analyze and judge the root cause of the problem, and only relies on inquiry and contract data to make judgments, which has low accuracy; 2) it does not take into account new and Some technological changes have occurred. For example, downtime APN is a new technology for operators to improve users’ experience of downtime and recovery and reduce the amount of network signaling for downtime users. However, the deployment of downtime APNs in different subnets in the industry is different. The impact of downtime APN deployment on the problem analysis method of "high standard of wireless communication falling back to low standard" is not considered.

Contents of the invention

Aiming at the defects of the prior art, the present invention provides a method and device for analyzing and processing the fallback of the wireless communication network standard, which can realize accurate and automatic positioning of the cause of the fallback of the network standard.

In a first aspect, the present invention provides a method for analyzing and processing a standard fallback of a wireless communication network, the method comprising:

When the terminal falls back from the first communication standard network to the second communication standard network, it is judged whether the first communication standard network deploys a shutdown APN;

If the first communication standard network has deployed an outage APN, it is judged whether there is a network problem in the cell corresponding to the network standard drop of the terminal;

If there is no network problem in the cell, judging whether there is detachment of the first communication standard network initiated by the terminal;

If the terminal does not initiate the detachment of the first communication standard network, it is determined that the terminal is faulty.

Optionally, when the terminal falls back from the first communication standard network to the second communication standard network, before judging whether the first communication standard network deploys a shutdown APN, the method further includes:

Determine the network standard fallback type of the terminal.

Optionally, the judging the network standard fallback type of the terminal includes:

Obtain the 4G receipt, 2G receipt and 3G receipt of the terminal within the preset time period;

If the number of the 4G bills is greater than 0, and the sum of the numbers of the 2G bills and the 3G bills is greater than the first preset threshold, then it is determined that the terminal falls back from the 4G network to the 2G or 3G network;

If the number of 4G bills is 0, the number of 3G bills is greater than 0, and the number of 2G bills is greater than the first preset threshold, it is determined that the terminal falls back from the 3G network to the 2G network.

Optionally, after determining whether the first communication standard network deploys an outage APN, the method further includes:

If the first communication standard network does not deploy an outage APN, determine whether there is detachment of the first communication standard network initiated by the network;

If there is a detachment of the first communication standard network initiated by the network and there is no receipt corresponding to the first communication standard network after the network initiates the detachment, sending a restart notification to the terminal;

If the network does not initiate the detachment of the network of the first communication standard, the step of judging whether there is a network problem in the cell corresponding to the fallback of the network standard of the terminal is performed.

Optionally, after determining whether there is a network problem in the cell corresponding to the fallback of the network standard of the terminal, the method further includes:

If there is a fault, engineering or coverage problem in the cell, it is determined that it is a network fault, and a network fault notification is sent to the terminal.

Optionally, after the judging whether there is detachment of the first communication standard network initiated by the terminal, the method further includes:

If there is a detachment of the first communication standard network initiated by the terminal and there is no receipt corresponding to the first communication standard network after the terminal initiates the detachment, and determine the first communication standard network in the terminal If the corresponding switch is turned off, the user is notified to set the terminal.

In a second aspect, the present invention provides an analysis and processing device for standard fallback of a wireless communication network, the device comprising:

A shutdown APN judging unit, configured to determine whether the first communication standard network deploys a shutdown APN when the terminal falls back from the first communication standard network to the second communication standard network;

A network failure judging unit, configured to judge whether there is a network problem in the cell corresponding to the fallback of the network standard of the terminal if the first communication standard network has deployed an outage APN;

The first detachment judging unit is configured to judge whether there is detachment of the first communication standard network initiated by the terminal if there is no network problem in the cell;

A terminal failure determining unit, configured to determine that the terminal has a failure if the terminal does not initiate detachment of the first communication standard network.

Optionally, the device further includes: a fallback type determination unit, configured to:

Determine the network standard fallback type of the terminal.

Optionally, the device further includes: a second detachment judging unit, configured to:

If the first communication standard network does not deploy an outage APN, determine whether there is detachment of the first communication standard network initiated by the network;

If there is a detachment of the first communication standard network initiated by the network and there is no receipt corresponding to the first communication standard network after the network initiates the detachment, sending a restart notification to the terminal;

If the network does not initiate the detachment of the first communication standard network, go to the network failure judgment unit to perform the judgment whether there is a network problem in the cell corresponding to the network standard fallback of the terminal.

Optionally, the device further includes: a network fault determination unit, configured to:

If there is a fault, engineering or coverage problem in the cell, it is determined that it is a network fault, and a network fault notification is sent to the terminal.

It can be seen from the above technical solution that the present invention provides a method and device for analyzing and processing the fallback of the wireless communication network standard. When the terminal falls back from the first communication standard network to the second communication standard network, it is judged whether the first communication standard network is Deploying an outage APN; if the first communication standard network has deployed an outage APN, then judging whether there is a network problem in the cell corresponding to the fall of the network standard of the terminal; if there is no network problem in the cell, then judging whether there is the terminal Initiating the detachment of the first communication standard network; if the terminal does not initiate the detachment of the first communication standard network, it is determined that the terminal is faulty. In this way, the present invention analyzes the reason why the high standard of wireless communication falls back to the low standard based on network signaling, and combines the judgment of the deployment shutdown APN, network problems and the closure of the corresponding network switch of the terminal to more comprehensively analyze the reasons for the fall of the network standard , to achieve accurate and automatic positioning of the cause of the drop.

Description of drawings

In order to more clearly illustrate the technical solutions in the embodiments of the present invention or the prior art, the following will briefly introduce the drawings that need to be used in the description of the embodiments or the prior art. Obviously, the accompanying drawings in the following description are only These are some embodiments of the present invention. Those skilled in the art can also obtain other drawings based on these drawings without creative work.

Fig. 1 is a schematic flowchart of an analysis and processing method for standard fallback of a wireless communication network provided by an embodiment of the invention;

Fig. 2 is a schematic flowchart of an analysis and processing method for standard fallback of a wireless communication network provided by another embodiment of the invention;

Fig. 3 is a schematic flowchart of an analysis and processing method for standard fallback of a wireless communication network provided by another embodiment of the invention;

FIG. 4 is a schematic structural diagram of an analysis and processing device for standard fallback of a wireless communication network provided by an embodiment of the present invention;

FIG. 5 is a schematic structural diagram of an analysis and processing device for standard fallback of a wireless communication network provided by another embodiment of the present invention;

Fig. 6 is a structural block diagram of an electronic device provided by an embodiment of the present invention.

Detailed ways

The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

Fig. 1 is a schematic flow chart of an analysis and processing method for a fallback of a wireless communication network standard in an embodiment of the present invention. As shown in Fig. 1, the method includes the following steps:

S1: When the terminal falls back from the first communication standard network to the second communication standard network, determine whether the first communication standard network deploys an outage APN.

It should be noted that the outage APN (Access Point Name, Access Point) is a technology used by operators to improve the experience of user outage and recovery and reduce the amount of network signaling for outage users. If the preset network is deployed with an outage APN, the user can reconnect to the preset network without restarting the terminal after the shutdown. If the preset network does not deploy the shutdown APN, the user needs to restart the terminal after the shutdown. In order to reconnect to the preset network. At present, different subnets in the industry deploy outage APNs in different situations, and outage APNs will affect the network standard drop, so it is necessary to judge whether to deploy outage APNs.

Understandably, the first communication standard network is a high standard network, and the second communication standard network is a low standard network. For example, the first communication standard network is 4G, and the second communication standard network is 2G or 3G; or the first communication standard network is 3G, while the second communication standard network is 2G.

Specifically, if the terminal drops from a high-standard network to a low-standard network, if the network used by the terminal drops from 4G to 2G/3G, first determine whether there is a 4G shutdown APN deployed, and if there is a 4G shutdown APN deployed, then determine whether the high The fall of the standard to the low standard is not caused by the shutdown; if the 4G shutdown APN is not deployed, it is determined that the fall of the high standard to the low standard may be caused by the failure to restart the terminal after the shutdown and recovery. In this way, whether the network standard drops is caused by the shutdown and recovery Judgment is made if it is not restarted. If the network used by the terminal drops from 3G to 2G, first determine whether there is a 3G downtime APN deployed. If there is a 3G downtime APN deployed, then it is determined that the fall from the high standard to the low standard is not caused by the shutdown and recovery of the machine without restarting; if the 3G downtime APN is not deployed , then it is determined that the fall of the high standard and the low standard may be caused by the shutdown and restart of the terminal, so as to further judge whether the drop of the network standard is caused by the shutdown and restart of the computer.

S2: If the downtime APN has been deployed on the first communication standard network, determine whether there is a network problem in the cell corresponding to the downgraded network standard of the terminal.

Specifically, if the first communication standard network has deployed an outage APN, it is determined that the fall from the high standard to the low standard is not caused by the shutdown, and then further inquire whether the cell corresponding to the network standard fall of the terminal has faults, engineering or Coverage and other network problems, that is, query whether there is a fault, engineering or coverage problem in the fallback area of the terminal. If there is, it is judged to be a network problem, otherwise it can be judged that it is not a network problem.

S3: If there is no network problem in the cell, determine whether there is detachment from the first communication standard network initiated by the terminal.

Specifically, if there is no network problem such as failure, engineering, or coverage in the area where the terminal falls back, it is determined that it is not a network problem, and it is further determined whether the user has turned off the switch corresponding to the first communication standard network, for example, judging whether the user has turned off the switch. 4G switch or 3G switch, specifically by judging whether there is detachment of the first communication standard network initiated by the terminal, such as judging whether there is 4G detachment or 3G detachment initiated by the terminal, if the terminal initiates the first If the communication standard network is detached, it is determined that the user may have turned off the switch corresponding to the first communication standard network.

S4: If the terminal does not initiate detachment of the first communication standard network, determine that the terminal is faulty.

If the terminal initiates the detachment of the first communication standard network, it is determined that the user has not turned off the switch corresponding to the first communication standard network, then it is determined at this time that it is the cause of the user terminal, and the user is notified to change the phone and card for a test.

It can be seen that in this embodiment, when the terminal falls back from the first communication standard network to the second communication standard network, it is judged whether the first communication standard network deploys the shutdown APN; if the first communication standard network has deployed the shutdown APN , then judge whether there is a network problem in the cell corresponding to the fallback of the network standard of the terminal; if there is no network problem in the cell, judge whether there is detachment of the first communication standard network initiated by the terminal; if the If the terminal does not initiate the detachment of the first communication standard network, it is determined that the terminal is faulty. In this way, this embodiment analyzes the reasons why the high standard of wireless communication falls back to the low standard based on network signaling, and combines the judgment of the deployment shutdown APN, network problems, and the closure of the corresponding network switch of the terminal to analyze the fall of the network standard more comprehensively. The reason is to realize the accurate and automatic positioning of the cause of the drop.

In an optional embodiment of the present invention, as shown in FIG. 2, before step S1, the method further includes:

S0: Determine the network standard fallback type of the terminal.

Specifically, step S0 specifically includes:

Obtain 4G receipts, 2G receipts and 3G receipts of the terminal within a preset time period; if the number of 4G receipts is greater than 0, and the sum of the number of 2G receipts and 3G receipts is greater than a first preset threshold, then determine that the The terminal falls back from the 4G network to the 2G or 3G network; if the number of 4G bills is 0, the number of 3G bills is greater than 0, and the number of 2G bills is greater than the first preset threshold, it is determined that the terminal is dropped from the 3G network to 2G network. Wherein, the first preset threshold usually takes 7.

In this way, in this embodiment, the specific fallback type is judged to determine the first communication standard network, so that the corresponding judgment condition is used to analyze the cause of the fallback. If it is 4G fallback to 2G/3G, it is judged in step S1 whether to deploy 4G shutdown APN, and in step S3 it is judged whether there is a 4G detach initiated by the terminal; if it is 3G fallback to 2G, it is judged in step S1 whether to deploy 3G The APN is shut down, and in step S3, it is judged whether there is a 3G detach initiated by the terminal.

In an optional embodiment of the present invention, after the above step S1, the method further includes the following steps:

S21': If the first communication standard network does not deploy an outage APN, determine whether there is a network-initiated detachment of the first communication standard network.

Specifically, if the preset network (i.e., the first communication standard network) does not deploy an outage APN, it is determined that the terminal’s network standard fallback (high standard fallback to low standard) may be caused by the stoppage, and then specifically determine whether there is The network initiates the detachment of the first communication standard network to determine whether there is a shutdown situation.

S22': If there is a detachment of the first communication standard network initiated by the network and there is no receipt corresponding to the first communication standard network after the network initiates the detachment, send a restart notification to the terminal.

Specifically, if there is detachment of the network of the first communication standard initiated by the network to the terminal and there is no receipt corresponding to the network of the first communication standard in the terminal after the network initiates the detachment, then If it is determined that the terminal needs to be restarted, the user is notified to perform a power-on/off operation. For example, if there is a 4G detach initiated by the network, and there is no 4G bill after that, the user is notified to restart the terminal.

S23': If the network does not initiate the detachment of the first communication standard network, perform the step of judging whether there is a network problem in the cell corresponding to the network standard fallback of the terminal.

Specifically, if the network does not initiate the detachment of the network of the first communication standard, then it is determined that the fallback of the network standard is not caused by a shutdown, and then go to step S2 to perform the determination of whether the cell corresponding to the fallback of the network standard of the terminal is Steps where there are network problems.

In this embodiment, when the downtime APN is not deployed on the first communication standard network, it is further judged whether the network standard fallback is caused by the shutdown and recovery of the terminal, that is, the network standard fallback caused by the failure to restart the terminal after the shutdown and recovery .

In an optional embodiment of the present invention, after the above step S2, the method further includes the following steps:

S3': If there is a fault, engineering or coverage problem in the cell, it is determined that it is a network fault, and a network fault notification is sent to the terminal.

Specifically, if there are network problems such as faults, engineering, or coverage in the cell, that is, there are faults, engineering, or coverage problems in the fallback area of the terminal, it is determined to be a network problem, and a network fault notification is sent to the terminal to notify The user clarifies and reports the network failure information to the network department at the same time.

In an optional embodiment of the present invention, after the above step S3, the method further includes the following steps:

If there is a detachment of the first communication standard network initiated by the terminal and there is no receipt corresponding to the first communication standard network after the terminal initiates the detachment, and determine the first communication standard network in the terminal If the corresponding switch is turned off, the user is notified to set the terminal.

For example, if there is a 4G detach initiative initiated by the terminal, and there is no 4G receipt afterwards, it will ask the terminal user whether to turn off the 4G switch. If the user confirms that the 4G switch is turned off, the user will be notified to set the terminal; If the 3G detachment is actively initiated, and there is no 3G receipt afterwards, the terminal user is asked whether the 3G switch is turned off, and if the user confirms that the 3G switch is turned off, the user is notified to configure the terminal.

In order to illustrate the technical solution of the present invention more clearly, the analysis and processing method for the standard fallback of the wireless communication network is described below through a more specific embodiment. As shown in FIG. 3, the method includes the following steps:

S301: Determine the fallback type of the network standard, if it is 4G fallback to 2G/3G, go to step S302, if it is 3G fallback to 2G, go to step S310.

S302: Determine whether to deploy the 4G shutdown APN, if yes, go to step S305, otherwise go to step S303.

S303: Determine whether there is a 4G detach initiated by the network, to determine whether the network standard fall is caused by a shutdown, if so, go to step S304, otherwise go to step S305.

S304: There is a 4G detach initiated by the network, and there is no 4G receipt afterwards, the user is notified to restart the terminal, and the process ends.

S305: Determine whether there is a fault, engineering, or coverage problem in the fallback area of the terminal, if yes, go to step S306, otherwise go to step S307.

S306: It is determined that it is a network failure, and a network failure notification is sent to the terminal, and the process ends.

S307: Determine whether there is a 4G detach initiated by the terminal, if yes, go to step S308, otherwise go to step S309.

S308: There is a 4G detach initiated by the terminal, and there is no 4G receipt afterwards, ask the user whether to turn off the 4G switch, if the user confirms to turn off the 4G switch, notify the user to set the terminal, and the process ends.

S309: It is determined that the terminal is faulty, and the user is notified to test the replacement of the device and the card, and the process ends.

S310: Determine whether to deploy a 3G downtime APN, if yes, go to step S313, otherwise go to step S311.

S311: Determine whether there is a 3G detach initiated by the network, so as to determine whether the fall of the network standard is caused by a shutdown, if so, go to step S312, otherwise go to step S313.

S312: There is a 3G detach initiated by the network, and there is no 3G receipt afterwards, the user is notified to restart the terminal, and the process ends.

S313: Determine whether there is a fault, engineering, or coverage problem in the fallback area of the terminal, if yes, go to step S314, otherwise go to step S315.

S314: It is determined that it is a network failure, and a network failure notification is sent to the terminal, and the process ends.

S315: Determine whether there is a 3G detach initiated by the terminal, if yes, go to step S316, otherwise go to step S317.

S316: There is a 3G detach initiated by the terminal, and there is no 3G receipt afterwards, ask the user whether to turn off the 3G switch, if the user confirms to turn off the 3G switch, notify the user to configure the terminal, and the process ends.

S317: It is determined that the terminal is faulty, and the user is notified to change the device and replace the card for testing, and the process ends.

It can be seen that this embodiment analyzes the reasons for the fallback of 4G and 2G/3G and 3G and 2G network standards, and the analysis is comprehensive, and accurate and automatic positioning of the cause of the fall is realized.

Fig. 4 is a schematic structural diagram of an analysis and processing device for fallback of a wireless communication network standard in an embodiment of the present invention. As shown in Fig. A detachment judging unit 403 and a terminal failure judging unit 404 . in:

The shutdown APN judging unit 401 is used to determine whether the first communication standard network deploys a shutdown APN when the terminal falls back from the first communication standard network to the second communication standard network; the network failure judgment unit 402 is used to determine if the first communication standard network If the standard network has deployed the shutdown APN, it is judged whether there is a network problem in the cell corresponding to the network standard drop of the terminal; the first detachment judging unit 403 is used to judge whether there is a network problem initiated by the terminal if there is no network problem in the cell. The detachment of the first communication standard network; the terminal failure determining unit 404 is configured to determine that the terminal has a fault if the terminal does not initiate the detachment of the first communication standard network.

It can be seen that in this embodiment, the outage APN judging unit 401 judges whether the first communication standard network deploys an outage APN when the terminal falls back from the first communication standard network to the second communication standard network; The network has deployed an outage APN, and the network failure judgment unit 402 judges whether there is a network problem in the cell corresponding to the network standard fallback of the terminal; if there is no network problem in the cell, the first detachment judgment unit 403 judges whether there is an The detachment of the first communication standard network; if the terminal does not initiate the detachment of the first communication standard network, the terminal failure determination unit 404 determines that the terminal is faulty. In this way, this embodiment analyzes the reasons why the high standard of wireless communication falls back to the low standard based on network signaling, and combines the judgment of the deployment shutdown APN, network problems, and the closure of the corresponding network switch of the terminal to analyze the fall of the network standard more comprehensively. The reason, to realize the accurate and automatic positioning of the cause of the drop.

In an optional embodiment of the present invention, as shown in FIG. 5 , the device further includes: a fallback type determination unit 405, configured to: determine the network standard fallback type of the terminal.

Specifically, the fallback type determination unit 405 is specifically configured to:

Obtain the 4G receipt, 2G receipt and 3G receipt of the terminal within the preset time period;

If the number of the 4G bills is greater than 0, and the sum of the numbers of the 2G bills and the 3G bills is greater than the first preset threshold, then it is determined that the terminal falls back from the 4G network to the 2G or 3G network;

If the number of 4G bills is 0, the number of 3G bills is greater than 0, and the number of 2G bills is greater than the first preset threshold, it is determined that the terminal falls back from the 3G network to the 2G network.

In an optional embodiment of the present invention, the device further includes: a second detachment judging unit, configured to:

If the first communication standard network does not deploy an outage APN, determine whether there is detachment of the first communication standard network initiated by the network;

If there is a detachment of the first communication standard network initiated by the network and there is no receipt corresponding to the first communication standard network after the network initiates the detachment, sending a restart notification to the terminal;

If the network does not initiate the detachment of the first communication standard network, go to the network failure judgment unit to perform the judgment whether there is a network problem in the cell corresponding to the network standard fallback of the terminal.

In an optional embodiment of the present invention, the device further includes: a network failure determination unit, configured to:

If there is a fault, engineering or coverage problem in the cell, it is determined that it is a network fault, and a network fault notification is sent to the terminal.

In an optional embodiment of the present invention, the device further includes: a switch closure determination unit, specifically configured for:

If there is a detachment of the first communication standard network initiated by the terminal and there is no receipt corresponding to the first communication standard network after the terminal initiates the detachment, and determine the first communication standard network in the terminal If the corresponding switch is turned off, the user is notified to set the terminal.

As for the device embodiment, since it is basically similar to the method embodiment, the description is relatively simple, and for related parts, please refer to the part of the description of the method embodiment.

Fig. 6 is a structural block diagram of an electronic device in an embodiment of the present invention.

Referring to FIG. 6, the electronic device includes: a processor (processor) 601, a memory (memory) 602, a communication interface (Communications Interface) 603 and a bus 604; wherein,

The processor 601, the memory 602, and the communication interface 603 complete mutual communication through the bus 604;

The communication interface 603 is used for information transmission between the electronic device and the communication device of the terminal;

The processor 601 is used to call the program instructions in the memory 602 to execute the methods provided by the above method embodiments, for example, including: when the terminal falls back from the first communication standard network to the second communication standard network, judging Whether the first communication standard network deploys an outage APN; if the first communication standard network has deployed an outage APN, then determine whether there is a network problem in the cell corresponding to the network standard fallback of the terminal; if there is no network problem in the cell , then determine whether there is detachment of the first communication standard network initiated by the terminal; if the terminal does not initiate detachment of the first communication standard network, then determine that the terminal is faulty.

An embodiment of the present invention discloses a computer program product, the computer program product includes a computer program stored on a non-transitory computer-readable storage medium, the computer program includes program instructions, and when the program instructions are executed by a computer The computer can execute the methods provided by the above method embodiments, for example, including: when the terminal falls back from the first communication standard network to the second communication standard network, judging whether the first communication standard network deploys an outage APN; if the The first communication standard network has deployed an outage APN, then determine whether there is a network problem in the cell corresponding to the network standard drop of the terminal; if there is no network problem in the cell, then determine whether there is the first communication initiated by the terminal detachment of the standard network; if the terminal does not initiate detachment of the first communication standard network, it is determined that the terminal is faulty.

An embodiment of the present invention discloses a non-transitory computer-readable storage medium, the non-transitory computer-readable storage medium stores computer instructions, and the computer instructions cause the computer to execute the methods provided in the above method embodiments, For example, it includes: when the terminal falls back from the first communication standard network to the second communication standard network, judging whether the first communication standard network deploys the shutdown APN; if the first communication standard network has deployed the shutdown APN, then judging the Whether there is a network problem in the cell corresponding to the fallback of the network standard of the terminal; if there is no network problem in the cell, it is judged whether there is detachment of the first communication standard network initiated by the terminal; if the terminal does not initiate the If the first communication standard network is detached, it is determined that the terminal is faulty.

Those of ordinary skill in the art can understand that all or part of the steps for realizing the above-mentioned method embodiments can be completed by hardware related to program instructions, and the aforementioned program can be stored in a computer-readable storage medium. When the program is executed, the It includes the steps of the above method embodiments; and the aforementioned storage medium includes: ROM, RAM, magnetic disk or optical disk and other various media that can store program codes.

The test equipment and other embodiments of the display device described above are only illustrative, and the units described as separate components may or may not be physically separated, and the components displayed as units may or may not be physically separated. A unit can be located in one place, or it can be distributed to multiple network units. Part or all of the modules can be selected according to actual needs to achieve the purpose of the solution of this embodiment. It can be understood and implemented by those skilled in the art without any creative efforts.

Through the above description of the implementations, those skilled in the art can clearly understand that each implementation can be implemented by means of software plus a necessary general hardware platform, and of course also by hardware. Based on this understanding, the essence of the above technical solution or the part that contributes to the prior art can be embodied in the form of software products, and the computer software products can be stored in computer-readable storage media, such as ROM/RAM, magnetic discs, optical discs, etc., including several instructions to make a computer device (which may be a personal computer, server, or network device, etc.) execute the methods described in various embodiments or some parts of the embodiments.

It should also be noted that in this article, relational terms such as first and second etc. are only used to distinguish one entity or operation from another entity or operation, and do not necessarily require or imply that these entities or operations Any such actual relationship or order exists between. Furthermore, the term "comprises", "comprises" or any other variation thereof is intended to cover a non-exclusive inclusion such that a process, method, article, or apparatus comprising a set of elements includes not only those elements, but also includes elements not expressly listed. other elements of or also include elements inherent in such a process, method, article, or device. Without further limitations, an element defined by the phrase "comprising a ..." does not exclude the presence of additional identical elements in the process, method, article or apparatus comprising said element.

The above embodiments are only used to illustrate the technical solutions of the present invention, rather than to limit them; although the present invention has been described in detail with reference to the foregoing embodiments, those of ordinary skill in the art should understand that: it can still be described in the foregoing embodiments Modifications are made to the recorded technical solutions, or equivalent replacements are made to some of the technical features; and these modifications or replacements do not make the essence of the corresponding technical solutions deviate from the spirit and scope of the technical solutions of the embodiments of the present invention.

Claims (10)

1. An analysis processing method for system fallback of a wireless communication network is characterized by comprising the following steps:

when a terminal falls back to a second communication system network from a first communication system network, judging whether the first communication system network deploys a shutdown APN;

if the first communication system network has deployed the halt APN, judging whether a cell corresponding to the network system fallback of the terminal has a network problem;

if the cell has no network problem, judging whether the detachment of the first communication system network initiated by the terminal exists;

and if the terminal does not initiate the detachment of the first communication system network, judging that the terminal has a fault.

2. The method according to claim 1, wherein before the terminal falls back from the first communication system network to the second communication system network and determines whether the first communication system network deploys the APN, the method further comprises:

and judging the network type fallback type of the terminal.

3. The method according to claim 2, wherein said determining the network type fallback type of the terminal comprises:

acquiring 4G receipts, 2G receipts and 3G receipts of the terminal within a preset time period;

if the number of the 4G documents is larger than 0 and the sum of the number of the 2G documents and the number of the 3G documents is larger than a first preset threshold value, judging that the terminal falls back to the 2G or 3G network from the 4G network;

and if the number of the 4G documents is 0, the number of the 3G documents is greater than 0, and the number of the 2G documents is greater than the first preset threshold value, judging that the terminal falls back to the 2G network from the 3G network.

4. The method of claim 1, wherein after determining whether the first communication standard network deploys a APN for outage, the method further comprises:

if the first communication system network does not deploy the shutdown APN, judging whether network-initiated detachment of the first communication system network exists;

if the detachment of the first communication system network initiated by the network exists and the bill corresponding to the first communication system network does not exist after the detachment is initiated by the network, sending a restart notice to the terminal;

and if the network does not initiate the detachment of the first communication system network, executing the step of judging whether the cell corresponding to the network system fallback of the terminal has a network problem.

5. The method according to any one of claims 1 to 4, wherein after determining whether a cell corresponding to the network type fallback of the terminal has a network problem, the method further comprises:

and if the cell has faults, engineering or coverage problems, judging as a network fault, and sending a network fault notification to the terminal.

6. The method according to any one of claims 1 to 4, wherein after the determining whether the terminal-initiated detach of the first communication system network exists, the method further comprises:

and if the detachment of the first communication system network initiated by the terminal exists, and the bill corresponding to the first communication system network does not exist after the detachment of the terminal is initiated, and the switch corresponding to the first communication system network in the terminal is determined to be closed, informing a user of setting the terminal.

7. An analysis processing device for system fallback of a wireless communication network, the device comprising:

the system comprises a shutdown APN judging unit, a first communication system network and a second communication system network, wherein the shutdown APN judging unit is used for judging whether the first communication system network deploys a shutdown APN or not when a terminal falls back to the second communication system network from the first communication system network;

a network failure determination unit, configured to determine whether a cell corresponding to a network type fallback of the terminal has a network problem if the first communication type network has deployed a shutdown APN;

a first detach judging unit, configured to judge whether detach of the first communication system network initiated by the terminal exists if the cell does not have a network problem;

and the terminal fault determination unit is used for determining that the terminal has a fault if the terminal does not initiate the detachment of the first communication system network.

8. The apparatus of claim 7, further comprising: a fallback type determining unit for:

and judging the network type fallback type of the terminal.

9. The apparatus of claim 7, further comprising: a second detachment judgment unit configured to:

if the first communication system network does not deploy the shutdown APN, judging whether network-initiated detachment of the first communication system network exists;

if the detachment of the first communication system network initiated by the network exists and the bill corresponding to the first communication system network does not exist after the detachment is initiated by the network, sending a restart notice to the terminal;

if the network does not initiate the detachment of the first communication system network, the network is switched to the network fault judgment unit to execute the judgment of whether the cell corresponding to the network system fallback of the terminal has a network problem.

10. The apparatus of any one of claims 7 to 9, further comprising: a network failure determination unit to:

and if the cell has faults, engineering or coverage problems, judging as a network fault, and sending a network fault notification to the terminal.