CN108243442A - The analysis and processing method and device that cordless communication network standard is fallen after rise - Google Patents
The analysis and processing method and device that cordless communication network standard is fallen after rise Download PDFInfo
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- CN108243442A CN108243442A CN201611228912.XA CN201611228912A CN108243442A CN 108243442 A CN108243442 A CN 108243442A CN 201611228912 A CN201611228912 A CN 201611228912A CN 108243442 A CN108243442 A CN 108243442A
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Abstract
The present invention provides a kind of cordless communication network standard fall after rise analysis and processing method, the method includes：When terminal falls back to the second communication standard network by the first communication standard network, judge whether the first communication standard network is disposed and shut down APN；If the first communication standard network, which has been disposed, shuts down APN, judge that the network formats of the terminal fall corresponding cell after rise and whether there is network problem；If network problem is not present in the cell, the attachment removal for the first communication standard network that the terminal is initiated is judged whether；If the terminal does not initiate the attachment removal of the first communication standard network, judge that there are failures for the terminal.The present invention can more fully analyze network formats and fall reason after rise, realize the accurate automatic positioning to falling reason after rise.
Description
Technical Field
The present invention relates to the field of wireless communication technologies, and in particular, to an analysis processing method and an analysis processing device for system fallback in a wireless communication network.
Background
At present, in wireless communication, the situation that a communication terminal falls back from a high system to a low system often occurs, which brings inconvenience to a terminal user, and therefore, in order to improve user experience, analysis of the reason why the communication terminal falls back from the high system to the low system in the wireless communication is of great importance.
In the related art, for example, the invention patent "a comprehensive complaint processing system for mobile users and method thereof" focuses on describing the composition of a complaint comprehensive complaint processing system and the relationship between subsystems. The method aims to solve the problem that the prior complaint handling system is lack of unified specification, has various purposes, is distributed on different servers and terminals, and uses respective network addresses, operation interfaces and user passwords, thereby bringing inconvenience to the use of complaint handling personnel. Although the invention comprises a fault judgment unit, the fault judgment unit is used for predefining specific rules and standards of various fault judgments in each process link on the basis of the business process provided by the complaint processing guide unit, comparing data provided by corresponding complaint processing service and judging fault reasons, and the invention does not explicitly show the specific contents of the predefined specific rules and standards of various fault judgments, wherein the contents (namely the rules and the standards) are key factors influencing the accuracy of reason judgment; secondly, in the scenario of "high standard fallback and low standard of wireless communication", the cause of the failure is not necessarily caused by the failure, so that the "failure determination unit" described in "a comprehensive processing system and method for mobile subscriber complaints" cannot accurately locate the true cause.
In the existing problem analysis method of "wireless communication high system fallback low system", subscription data of a user high system is usually queried first, and if the subscription data is normal, weak coverage is determined. However, this analysis has two major drawbacks: 1) the root cause of the problem is not analyzed and judged by using the accurate data source of the network signaling, and the judgment is carried out only by inquiring and signing data, so that the accuracy is low; 2) some new technical changes in the network are not considered, for example, the halt APN is a new technology for an operator to improve user halt experience and reduce network signaling amount of a halt user, but the situations of deploying the halt APN by different subnets in the industry are different at present, and the influence of the deployment of the halt APN on a problem analysis method of high-standard fallback and low-standard wireless communication is not considered in the conventional technology.
Disclosure of Invention
Aiming at the defects of the prior art, the invention provides an analysis processing method and device for the network type fallback of wireless communication, which can realize accurate and automatic positioning of the reason of the network type fallback.
In a first aspect, the present invention provides a method for analyzing and processing a system fallback in a wireless communication network, where the method includes:
when a terminal falls back to a second communication system network from a first communication system network, judging whether the first communication system network deploys a shutdown APN;
if the first communication system network has deployed the halt APN, judging whether a cell corresponding to the network system fallback of the terminal has a network problem;
if the cell has no network problem, judging whether the detachment of the first communication system network initiated by the terminal exists;
and if the terminal does not initiate the detachment of the first communication system network, judging that the terminal has a fault.
Optionally, before the determining whether the APN is deployed in the first communication system network when the terminal falls back from the first communication system network to the second communication system network, the method further includes:
and judging the network type fallback type of the terminal.
Optionally, the determining the network type fallback type of the terminal includes:
acquiring 4G receipts, 2G receipts and 3G receipts of the terminal within a preset time period;
if the number of the 4G documents is larger than 0 and the sum of the number of the 2G documents and the number of the 3G documents is larger than a first preset threshold value, judging that the terminal falls back to the 2G or 3G network from the 4G network;
and if the number of the 4G documents is 0, the number of the 3G documents is greater than 0, and the number of the 2G documents is greater than the first preset threshold value, judging that the terminal falls back to the 2G network from the 3G network.
Optionally, after determining whether the first communication system network deploys the APN, the method further includes:
if the first communication system network does not deploy the shutdown APN, judging whether network-initiated detachment of the first communication system network exists;
if the detachment of the first communication system network initiated by the network exists and the bill corresponding to the first communication system network does not exist after the detachment is initiated by the network, sending a restart notice to the terminal;
and if the network does not initiate the detachment of the first communication system network, executing the step of judging whether the cell corresponding to the network system fallback of the terminal has a network problem.
Optionally, after determining whether a cell corresponding to the network type fallback of the terminal has a network problem, the method further includes:
and if the cell has faults, engineering or coverage problems, judging as a network fault, and sending a network fault notification to the terminal.
Optionally, after the determining whether the detach of the first communication system network initiated by the terminal exists, the method further includes:
and if the detachment of the first communication system network initiated by the terminal exists, and the bill corresponding to the first communication system network does not exist after the detachment of the terminal is initiated, and the switch corresponding to the first communication system network in the terminal is determined to be closed, informing a user of setting the terminal.
In a second aspect, the present invention provides an apparatus for analyzing and processing a system fallback in a wireless communication network, where the apparatus includes:
the system comprises a shutdown APN judging unit, a first communication system network and a second communication system network, wherein the shutdown APN judging unit is used for judging whether the first communication system network deploys a shutdown APN or not when a terminal falls back to the second communication system network from the first communication system network;
a network failure determination unit, configured to determine whether a cell corresponding to a network type fallback of the terminal has a network problem if the first communication type network has deployed a shutdown APN;
a first detach judging unit, configured to judge whether detach of the first communication system network initiated by the terminal exists if the cell does not have a network problem;
and the terminal fault determination unit is used for determining that the terminal has a fault if the terminal does not initiate the detachment of the first communication system network.
Optionally, the apparatus further comprises: a fallback type determining unit for:
and judging the network type fallback type of the terminal.
Optionally, the apparatus further comprises: a second detachment judgment unit configured to:
if the first communication system network does not deploy the shutdown APN, judging whether network-initiated detachment of the first communication system network exists;
if the detachment of the first communication system network initiated by the network exists and the bill corresponding to the first communication system network does not exist after the detachment is initiated by the network, sending a restart notice to the terminal;
if the network does not initiate the detachment of the first communication system network, the network is switched to the network fault judgment unit to execute the judgment of whether the cell corresponding to the network system fallback of the terminal has a network problem.
Optionally, the apparatus further comprises: a network failure determination unit to:
and if the cell has faults, engineering or coverage problems, judging as a network fault, and sending a network fault notification to the terminal.
According to the technical scheme, the invention provides an analysis processing method and device for wireless communication network type fallback, wherein when a terminal is fallback from a first communication type network to a second communication type network, whether the first communication type network deploys a shutdown APN is judged; if the first communication system network has deployed the halt APN, judging whether a cell corresponding to the network system fallback of the terminal has a network problem; if the cell has no network problem, judging whether the detachment of the first communication system network initiated by the terminal exists; and if the terminal does not initiate the detachment of the first communication system network, judging that the terminal has a fault. Therefore, the invention analyzes the reason of the high-system fallback and low-system wireless communication based on the network signaling, and combines the judgment of the APN for the deployment and shutdown, the network problem and the corresponding network switch closing of the terminal, so as to more comprehensively analyze the reason of the network fallback and realize the accurate and automatic positioning of the reason of the fallback.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to these drawings without creative efforts.
Fig. 1 is a schematic flowchart of an analysis processing method for system fallback in a wireless communication network according to an embodiment of the present invention;
fig. 2 is a schematic flowchart of an analysis processing method for system fallback in a wireless communication network according to another embodiment of the present invention;
fig. 3 is a flowchart illustrating an analysis processing method for a wireless communication network type fallback according to another embodiment of the present invention;
fig. 4 is a schematic structural diagram of an analysis processing apparatus for system fallback in a wireless communication network according to an embodiment of the present invention;
fig. 5 is a schematic structural diagram of an analysis processing apparatus for system fallback in a wireless communication network according to another embodiment of the present invention;
fig. 6 is a block diagram of an electronic device according to an embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Fig. 1 is a schematic flowchart of an analysis processing method for a wireless communication network type fallback in an embodiment of the present invention, and as shown in fig. 1, the method includes the following steps:
s1: when the terminal falls back to a second communication system network from a first communication system network, judging whether the first communication system network deploys a shutdown APN.
It should be noted that the Access Point Name (APN) is a technology that an operator uses to improve the user recovery experience and reduce the network signaling amount of the stopped user. If the preset network is provided with the shutdown APN, the user can re-access the preset network without restarting the terminal after shutdown, and if the preset network is not provided with the shutdown APN, the user can re-access the preset network only by restarting the terminal after shutdown. However, in the current industry, the situations of deploying the shutdown APN in different subnets are different, and the shutdown APN affects network system fallback, so that it is necessary to determine whether to deploy the shutdown APN.
Understandably, the first communication system network is a high-system network, and the second communication system network is a low-system network. If the first communication system network is 4G, and the second communication system network is 2G or 3G; or the first communication system network is 3G, and the second communication system network is 2G.
Specifically, when the terminal falls from a high-system network to a low-system network, if the network used by the terminal falls from 4G to 2G/3G, whether a 4G shutdown APN is deployed or not is judged, and if the 4G shutdown APN is deployed, whether the high-system fall to the low-system is caused by shutdown or not is judged; if the 4G shutdown APN is not deployed, judging that the high system fallback to the low system is possibly caused by not restarting the terminal after the shutdown, and further judging whether the network system fallback is caused by not restarting the shutdown. If the network used by the terminal falls from 3G to 2G, firstly judging whether a 3G shutdown APN is deployed, and if the 3G shutdown APN is deployed, judging that the high-system falling-back low system is not caused by not restarting the shutdown and recovery; if the 3G shutdown APN is not deployed, the high-system fallback low-system mode is judged to be possibly caused by the fact that the terminal is not restarted after the shutdown, and therefore whether the network system fallback is caused by the fact that the terminal is not restarted or not is further judged.
S2: and if the first communication system network has deployed the shutdown APN, judging whether a cell corresponding to the network system fallback of the terminal has a network problem.
Specifically, if the first communication system network has deployed the outage APN, it is determined that the high system fallback to the low system is not caused by outage, and it is further queried whether a cell corresponding to the network system fallback of the terminal has network problems such as failure, engineering or coverage, that is, it is queried whether the terminal fallback area has a failure, engineering or coverage problem, if so, it is determined that the network problem exists, otherwise, it is determined that the network problem does not occur.
S3: and if the cell has no network problem, judging whether the detachment of the first communication system network initiated by the terminal exists.
Specifically, if the terminal fallback area does not have network problems such as failure, engineering or coverage, it is determined that the terminal is not a network problem, and it is further determined whether the user turns off a switch corresponding to the first communication system network, for example, it is determined whether the user turns off a 4G switch or a 3G switch, and specifically, by determining whether there is detachment of the first communication system network initiated by the terminal, for example, it is determined whether there is 4G detachment or 3G detachment actively initiated by the terminal, and if the terminal initiates detachment of the first communication system network, it is determined that the user may turn off the switch corresponding to the first communication system network.
S4: and if the terminal does not initiate the detachment of the first communication system network, judging that the terminal has a fault.
And if the terminal initiates the detachment of the first communication system network, judging that the user does not close the switch corresponding to the first communication system network, judging that the user is the reason of the user terminal at the moment, and informing the user of replacing the card and testing the card.
Therefore, in the embodiment, when the terminal falls back to the second communication system network from the first communication system network, whether the first communication system network deploys the shutdown APN is judged; if the first communication system network has deployed the halt APN, judging whether a cell corresponding to the network system fallback of the terminal has a network problem; if the cell has no network problem, judging whether the detachment of the first communication system network initiated by the terminal exists; and if the terminal does not initiate the detachment of the first communication system network, judging that the terminal has a fault. Therefore, in the embodiment, the reason of the high-system fallback and low-system wireless communication is analyzed based on the network signaling, and the judgment of the deployment shutdown APN, the network problem and the closing of the corresponding network switch of the terminal is combined, so that the reason of the network fallback is more comprehensively analyzed, and the accurate and automatic positioning of the reason of the fallback is realized.
In an alternative embodiment of the present invention, as shown in fig. 2, before step S1, the method further includes:
s0: and judging the network type fallback type of the terminal.
Specifically, step S0 specifically includes:
acquiring 4G receipts, 2G receipts and 3G receipts of the terminal within a preset time period; if the number of the 4G documents is larger than 0 and the sum of the number of the 2G documents and the number of the 3G documents is larger than a first preset threshold value, judging that the terminal falls back to the 2G or 3G network from the 4G network; and if the number of the 4G documents is 0, the number of the 3G documents is greater than 0, and the number of the 2G documents is greater than the first preset threshold value, judging that the terminal falls back to the 2G network from the 3G network. Wherein the first preset threshold value is usually taken to be 7.
Thus, in this embodiment, the specific fallback type is determined to determine the first communication system network, so that the fallback reason analysis is performed by using the corresponding segment determination condition. If the number is 4G fallback 2G/3G, correspondingly judging whether a 4G halt APN is deployed in step S1, and judging whether a 4G detach initiated by the terminal actively exists in step S3; if the APN is 3G fallback 2G, it is correspondingly determined in step S1 whether a 3G APN is deployed, and it is determined in step S3 whether a 3G detach initiated by the terminal actively exists.
In an optional embodiment of the present invention, after the step S1, the method further comprises the following steps:
s21': and if the first communication system network does not deploy the shutdown APN, judging whether network-initiated detachment of the first communication system network exists.
Specifically, if a preset network (i.e. a first communication system network) does not deploy a shutdown APN, it is determined that a network system fallback (high system fallback low system) of a terminal is possibly caused by a shutdown, and it is specifically determined whether a network-initiated detach of the first communication system network exists to determine whether a shutdown condition exists.
S22': and if the detachment of the first communication system network initiated by the network exists and the bill corresponding to the first communication system network does not exist after the detachment is initiated by the network, sending a restart notice to the terminal.
Specifically, if the detachment of the first communication system network initiated by the network to the terminal exists and the terminal does not have a bill corresponding to the first communication system network after the detachment is initiated by the network, the terminal is determined to need to be restarted, and a user is notified to perform a startup and shutdown operation. For example, if there is a network-initiated 4G detach and there is no 4G document afterwards, the user is notified to restart the terminal.
S23': and if the network does not initiate the detachment of the first communication system network, executing the step of judging whether the cell corresponding to the network system fallback of the terminal has a network problem.
Specifically, if the network does not initiate detachment of the first communication system network, it is determined that the network system fallback is not caused by the recovery halt, and then the step S2 is performed to execute the step of determining whether the cell corresponding to the network system fallback of the terminal has a network problem.
In this embodiment, when the first communication system network does not deploy the shutdown APN, it is further determined whether the network system fallback is caused by the shutdown of the terminal, that is, the network system fallback situation caused by not restarting the terminal after the shutdown is further determined.
In an optional embodiment of the present invention, after the step S2, the method further comprises the following steps:
s3': and if the cell has faults, engineering or coverage problems, judging as a network fault, and sending a network fault notification to the terminal.
Specifically, if the cell has network problems such as failure, engineering or coverage, that is, the fallback area of the terminal has failure, engineering or coverage, it is determined as a network problem, and a network failure notification is sent to the terminal to clarify the network failure notification for the user, and meanwhile, network failure information is reported to a network department.
In an optional embodiment of the present invention, after the step S3, the method further comprises the following steps:
and if the detachment of the first communication system network initiated by the terminal exists, and the bill corresponding to the first communication system network does not exist after the detachment of the terminal is initiated, and the switch corresponding to the first communication system network in the terminal is determined to be closed, informing a user of setting the terminal.
For example, if there is a 4G detach initiated by the terminal actively and there is no 4G document afterwards, inquiring whether the terminal user closes the 4G switch, and if the user determines to close the 4G switch, notifying the user to set the terminal; and if the 3G detachment initiated by the terminal actively exists and no 3G document exists later, inquiring whether the terminal user closes the 3G switch or not, and if the user determines to close the 3G switch, informing the user of setting the terminal.
To more clearly illustrate the technical solution of the present invention, an analysis processing method for a wireless communication network type fallback is described below by using a specific embodiment, as shown in fig. 3, the method includes the following steps:
s301: and judging the fallback type of the network system, if the fallback type is 4G fallback 2G/3G, turning to step S302, and if the fallback type is 3G fallback 2G, turning to step S310.
S302: and judging whether the 4G shutdown APN is deployed, if so, turning to the step S305, otherwise, turning to the step S303.
S303: judging whether network-initiated 4G detachment exists or not to judge whether network system fallback is caused by halt or not, if so, going to step S304, and if not, going to step S305.
S304: if the 4G detachment initiated by the network exists and no 4G bill exists, the user is informed to restart the terminal, and the process is finished.
S305: and judging whether the terminal fallback area has faults, engineering and coverage problems, if so, turning to the step S306, and otherwise, turning to the step S307.
S306: and judging that the network fails, sending a network failure notification to the terminal, and ending the process.
S307: and judging whether the 4G detachment initiated by the terminal exists, if so, turning to the step S308, otherwise, turning to the step S309.
S308: and if the user determines to close the 4G switch, the user is informed to set the terminal, and the process is finished.
S309: and judging that the terminal fails, informing the user of replacing the card and testing the card, and ending the process.
S310: and judging whether the 3G shutdown APN is deployed, if so, turning to the step S313, and otherwise, turning to the step S311.
S311: judging whether the 3G detachment initiated by the network exists or not so as to judge whether the network system fallback is caused by the halt, if so, turning to the step S312, otherwise, turning to the step S313.
S312: if 3G detachment initiated by the network exists and no 3G bill exists, the user is informed to restart the terminal, and the process is finished.
S313: and judging whether the terminal fallback area has faults, engineering and coverage problems, if so, turning to the step S314, and otherwise, turning to the step S315.
S314: and judging that the network fails, sending a network failure notification to the terminal, and ending the process.
S315: and judging whether 3G detachment initiated by the terminal exists, if so, turning to the step S316, otherwise, turning to the step S317.
S316: and if the user determines to close the 3G switch, the user is informed to set the terminal, and the process is finished.
S317: and judging that the terminal fails, informing the user of replacing the card and testing the card, and ending the process.
Therefore, the reasons of 4G fallback 2G/3G and 3G fallback 2G network fallback are analyzed comprehensively, and accurate and automatic positioning of the fallback reasons is achieved.
Fig. 4 is a schematic structural diagram of an analysis processing apparatus for wireless communication network type fallback in an embodiment of the present invention, and as shown in fig. 4, the apparatus includes: APN shutdown determination section 401, network failure determination section 402, first detach determination section 403, and terminal failure determination section 404. Wherein:
the halt APN judging unit 401 is configured to judge whether a halt APN is deployed in a first communication system network when the terminal falls back to a second communication system network from the first communication system network; the network failure determining unit 402 is configured to determine whether a cell corresponding to a network type fallback of the terminal has a network problem if the first communication type network has a deployed APN for shutdown; the first detach determining unit 403 is configured to determine whether detach of the first communication system network initiated by the terminal exists if the cell does not have a network problem; the terminal failure determination unit 404 is configured to determine that a failure exists in the terminal if the terminal does not initiate detachment of the first communication system network.
Therefore, in this embodiment, when the terminal falls back from the first communication system network to the second communication system network, the shutdown APN determining unit 401 determines whether the first communication system network deploys the shutdown APN; if the first communication system network has deployed the outage APN, the network failure determining unit 402 determines whether a cell corresponding to the network system fallback of the terminal has a network problem; if the cell has no network problem, the first detach determining unit 403 determines whether detach of the first communication system network initiated by the terminal exists; if the terminal does not initiate detachment of the first communication system network, a terminal failure determination unit 404 determines that the terminal has a failure. Therefore, in the embodiment, the reason of the high-system fallback and low-system wireless communication is analyzed based on the network signaling, and the judgment of the deployment shutdown APN, the network problem and the closing of the corresponding network switch of the terminal is combined, so that the reason of the network fallback is more comprehensively analyzed, and the accurate and automatic positioning of the reason of the fallback is realized.
In an alternative embodiment of the present invention, as shown in fig. 5, the apparatus further comprises: a fallback type decision unit 405 for: and judging the network type fallback type of the terminal.
Specifically, the fallback type determining unit 405 is specifically configured to:
acquiring 4G receipts, 2G receipts and 3G receipts of the terminal within a preset time period;
if the number of the 4G documents is larger than 0 and the sum of the number of the 2G documents and the number of the 3G documents is larger than a first preset threshold value, judging that the terminal falls back to the 2G or 3G network from the 4G network;
and if the number of the 4G documents is 0, the number of the 3G documents is greater than 0, and the number of the 2G documents is greater than the first preset threshold value, judging that the terminal falls back to the 2G network from the 3G network.
In an optional embodiment of the invention, the apparatus further comprises: a second detachment judgment unit configured to:
if the first communication system network does not deploy the shutdown APN, judging whether network-initiated detachment of the first communication system network exists;
if the detachment of the first communication system network initiated by the network exists and the bill corresponding to the first communication system network does not exist after the detachment is initiated by the network, sending a restart notice to the terminal;
if the network does not initiate the detachment of the first communication system network, the network is switched to the network fault judgment unit to execute the judgment of whether the cell corresponding to the network system fallback of the terminal has a network problem.
In an optional embodiment of the invention, the apparatus further comprises: a network failure determination unit to:
and if the cell has faults, engineering or coverage problems, judging as a network fault, and sending a network fault notification to the terminal.
In an optional embodiment of the invention, the apparatus further comprises: the switch closing determination unit is specifically configured to:
and if the detachment of the first communication system network initiated by the terminal exists, and the bill corresponding to the first communication system network does not exist after the detachment of the terminal is initiated, and the switch corresponding to the first communication system network in the terminal is determined to be closed, informing a user of setting the terminal.
For the device embodiment, since it is basically similar to the method embodiment, the description is simple, and for the relevant points, refer to the partial description of the method embodiment.
Fig. 6 is a block diagram of an electronic device according to an embodiment of the present invention.
Referring to fig. 6, the electronic device includes: a processor (processor)601, a memory (memory)602, a communication Interface (Communications Interface)603, and a bus 604; wherein,
the processor 601, the memory 602 and the communication interface 603 complete mutual communication through the bus 604;
the communication interface 603 is used for information transmission between the electronic device and the communication device of the terminal;
the processor 601 is configured to call program instructions in the memory 602 to perform the methods provided by the above-mentioned method embodiments, for example, including: when a terminal falls back to a second communication system network from a first communication system network, judging whether the first communication system network deploys a shutdown APN; if the first communication system network has deployed the halt APN, judging whether a cell corresponding to the network system fallback of the terminal has a network problem; if the cell has no network problem, judging whether the detachment of the first communication system network initiated by the terminal exists; and if the terminal does not initiate the detachment of the first communication system network, judging that the terminal has a fault.
An embodiment of the present invention discloses a computer program product, the computer program product comprising a computer program stored on a non-transitory computer-readable storage medium, the computer program comprising program instructions, which when executed by a computer, enable the computer to perform the methods provided by the above-mentioned method embodiments, for example, including: when a terminal falls back to a second communication system network from a first communication system network, judging whether the first communication system network deploys a shutdown APN; if the first communication system network has deployed the halt APN, judging whether a cell corresponding to the network system fallback of the terminal has a network problem; if the cell has no network problem, judging whether the detachment of the first communication system network initiated by the terminal exists; and if the terminal does not initiate the detachment of the first communication system network, judging that the terminal has a fault.
An embodiment of the present invention discloses a non-transitory computer-readable storage medium, which stores computer instructions, where the computer instructions cause the computer to execute the methods provided by the above method embodiments, for example, the method includes: when a terminal falls back to a second communication system network from a first communication system network, judging whether the first communication system network deploys a shutdown APN; if the first communication system network has deployed the halt APN, judging whether a cell corresponding to the network system fallback of the terminal has a network problem; if the cell has no network problem, judging whether the detachment of the first communication system network initiated by the terminal exists; and if the terminal does not initiate the detachment of the first communication system network, judging that the terminal has a fault.
Those of ordinary skill in the art will understand that: all or part of the steps for implementing the method embodiments may be implemented by hardware related to program instructions, and the program may be stored in a computer readable storage medium, and when executed, the program performs the steps including the method embodiments; and the aforementioned storage medium includes: various media that can store program codes, such as ROM, RAM, magnetic or optical disks.
The above-described embodiments of the test equipment and the like of the display device are merely illustrative, wherein the units described as separate parts may or may not be physically separate, and the parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the present embodiment. One of ordinary skill in the art can understand and implement it without inventive effort.
Through the above description of the embodiments, those skilled in the art will clearly understand that each embodiment can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware. With this understanding in mind, the above-described technical solutions may be embodied in the form of a software product, which can be stored in a computer-readable storage medium such as ROM/RAM, magnetic disk, optical disk, etc., and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the methods described in the embodiments or some parts of the embodiments.
It is further noted that, herein, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other identical elements in a process, method, article, or apparatus that comprises the element.
The above examples are only intended to illustrate the technical solution of the present invention, but not to limit it; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; and such modifications or substitutions do not depart from the spirit and scope of the corresponding technical solutions of the embodiments of the present invention.
Claims (10)
1. An analysis processing method for system fallback of a wireless communication network is characterized by comprising the following steps:
when a terminal falls back to a second communication system network from a first communication system network, judging whether the first communication system network deploys a shutdown APN;
if the first communication system network has deployed the halt APN, judging whether a cell corresponding to the network system fallback of the terminal has a network problem;
if the cell has no network problem, judging whether the detachment of the first communication system network initiated by the terminal exists;
and if the terminal does not initiate the detachment of the first communication system network, judging that the terminal has a fault.
2. The method according to claim 1, wherein before the terminal falls back from the first communication system network to the second communication system network and determines whether the first communication system network deploys the APN, the method further comprises:
and judging the network type fallback type of the terminal.
3. The method according to claim 2, wherein said determining the network type fallback type of the terminal comprises:
acquiring 4G receipts, 2G receipts and 3G receipts of the terminal within a preset time period;
if the number of the 4G documents is larger than 0 and the sum of the number of the 2G documents and the number of the 3G documents is larger than a first preset threshold value, judging that the terminal falls back to the 2G or 3G network from the 4G network;
and if the number of the 4G documents is 0, the number of the 3G documents is greater than 0, and the number of the 2G documents is greater than the first preset threshold value, judging that the terminal falls back to the 2G network from the 3G network.
4. The method of claim 1, wherein after determining whether the first communication standard network deploys a APN for outage, the method further comprises:
if the first communication system network does not deploy the shutdown APN, judging whether network-initiated detachment of the first communication system network exists;
if the detachment of the first communication system network initiated by the network exists and the bill corresponding to the first communication system network does not exist after the detachment is initiated by the network, sending a restart notice to the terminal;
and if the network does not initiate the detachment of the first communication system network, executing the step of judging whether the cell corresponding to the network system fallback of the terminal has a network problem.
5. The method according to any one of claims 1 to 4, wherein after determining whether a cell corresponding to the network type fallback of the terminal has a network problem, the method further comprises:
and if the cell has faults, engineering or coverage problems, judging as a network fault, and sending a network fault notification to the terminal.
6. The method according to any one of claims 1 to 4, wherein after the determining whether the terminal-initiated detach of the first communication system network exists, the method further comprises:
and if the detachment of the first communication system network initiated by the terminal exists, and the bill corresponding to the first communication system network does not exist after the detachment of the terminal is initiated, and the switch corresponding to the first communication system network in the terminal is determined to be closed, informing a user of setting the terminal.
7. An analysis processing device for system fallback of a wireless communication network, the device comprising:
the system comprises a shutdown APN judging unit, a first communication system network and a second communication system network, wherein the shutdown APN judging unit is used for judging whether the first communication system network deploys a shutdown APN or not when a terminal falls back to the second communication system network from the first communication system network;
a network failure determination unit, configured to determine whether a cell corresponding to a network type fallback of the terminal has a network problem if the first communication type network has deployed a shutdown APN;
a first detach judging unit, configured to judge whether detach of the first communication system network initiated by the terminal exists if the cell does not have a network problem;
and the terminal fault determination unit is used for determining that the terminal has a fault if the terminal does not initiate the detachment of the first communication system network.
8. The apparatus of claim 7, further comprising: a fallback type determining unit for:
and judging the network type fallback type of the terminal.
9. The apparatus of claim 7, further comprising: a second detachment judgment unit configured to:
if the first communication system network does not deploy the shutdown APN, judging whether network-initiated detachment of the first communication system network exists;
if the detachment of the first communication system network initiated by the network exists and the bill corresponding to the first communication system network does not exist after the detachment is initiated by the network, sending a restart notice to the terminal;
if the network does not initiate the detachment of the first communication system network, the network is switched to the network fault judgment unit to execute the judgment of whether the cell corresponding to the network system fallback of the terminal has a network problem.
10. The apparatus of any one of claims 7 to 9, further comprising: a network failure determination unit to:
and if the cell has faults, engineering or coverage problems, judging as a network fault, and sending a network fault notification to the terminal.
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