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CN107786955B - Method and device for adjusting priority of tariff scheme - Google Patents

Method and device for adjusting priority of tariff scheme Download PDF

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Publication number
CN107786955B
CN107786955B CN201610763852.5A CN201610763852A CN107786955B CN 107786955 B CN107786955 B CN 107786955B CN 201610763852 A CN201610763852 A CN 201610763852A CN 107786955 B CN107786955 B CN 107786955B
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priority
tariff
scheme
tariff scheme
user
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CN107786955A (en
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牛颖
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China Mobile Communications Group Co Ltd
China Mobile Group Hebei Co Ltd
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China Mobile Communications Group Co Ltd
China Mobile Group Hebei Co Ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/24Accounting or billing
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M15/00Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/80Rating or billing plans; Tariff determination aspects

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  • Computer Networks & Wireless Communication (AREA)
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  • Business, Economics & Management (AREA)
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Abstract

The embodiment of the invention discloses a method and a device for adjusting priority of a tariff scheme, wherein the method comprises the following steps: receiving a priority adjustment request of a tariff scheme sent by terminal equipment; and adjusting the use priority of the tariff scheme of the terminal equipment according to the regulation request of the priority of the tariff scheme.

Description

Method and device for adjusting priority of tariff scheme
Technical Field
The invention relates to a tariff management technology in the field of mobile communication, in particular to a method and a device for adjusting the priority of a tariff scheme.
Background
With the development of mobile communication technology and internet technology, mobile internet has been immersed in various corners of people's lives. At present, users using the mobile internet for surfing the internet have far exceeded users using the fixed network, and average monthly access flow of the users using the mobile internet is also greatly increased, so that the mobile terminals have become indispensable tools in life and work of people.
The current charging rule of the mobile terminal is mainly based on monthly units, the charge is counted according to the user usage amount, and each mobile network operator sets various charge schemes for the user to select in order to meet the requirements of different users, wherein the user can repeatedly handle various charge schemes, so that the user can use different charge schemes under different conditions, thereby effectively reducing the charge of the user and improving the user experience.
However, at present, each tariff scheme used by a user is set by an operator, and the use priority of each tariff scheme under different use conditions is also set by the operator, so that although the operator can clearly show the use conditions and the use priority of each tariff scheme to the user, the user without professional knowledge can hardly understand obscure use terms, and a customer service staff explains to the user, which requires a lot of manpower. Meanwhile, the charging of the tariff scheme is only carried out according to the priority established by the operator, and the individual use requirements of different users cannot be met.
Disclosure of Invention
In view of this, the embodiments of the present invention are expected to provide a method and an apparatus for adjusting priority of a tariff scheme, which can automatically adjust a usage priority of the tariff scheme of a terminal device, meet personalized requirements of different users for usage of the tariff scheme, and improve user experience.
In order to achieve the purpose, the technical scheme of the invention is realized as follows:
a first aspect provides a tariff scheme priority adjustment method, the method comprising:
receiving a priority adjustment request of a tariff scheme sent by terminal equipment;
and adjusting the use priority of the tariff scheme of the terminal equipment according to the regulation request of the priority of the tariff scheme.
In a possible implementation manner of the first aspect, before receiving the tariff scheme priority adjustment request sent by the terminal device, the method further includes:
and sending the current tariff scheme use priority of the terminal equipment to the terminal equipment.
In a possible implementation manner of the first aspect, the tariff scheme includes a voice tariff scheme and a data tariff scheme.
A second aspect provides a tariff scheme priority adjustment method, the method comprising:
acquiring a priority adjustment request of a tariff scheme input by a user;
and sending the priority adjustment request of the tariff scheme to a server, so that the server adjusts the use priority of the tariff scheme of the terminal equipment according to the priority adjustment request of the tariff scheme.
In a possible implementation manner of the second aspect, before the obtaining of the tariff scheme priority adjustment request input by the user, the method further includes:
receiving the current tariff scheme use priority of the terminal equipment sent by the server;
and displaying the current tariff scheme use priority of the terminal equipment to the user.
In one possible implementation of the second aspect, the tariff scheme includes a voice tariff scheme and a data tariff scheme.
A third aspect provides a tariff scheme priority adjustment apparatus, the apparatus comprising:
the receiving module is used for receiving a tariff scheme priority adjustment request sent by the terminal equipment;
and the adjusting module is used for adjusting the use priority of the tariff scheme of the terminal equipment according to the tariff scheme priority adjusting request.
In a possible implementation manner of the third aspect, the apparatus further includes:
and the sending module is used for sending the current tariff scheme use priority of the terminal equipment to the terminal equipment.
A fourth aspect provides a tariff scheme priority adjustment apparatus, the apparatus comprising:
the acquisition module is used for acquiring a tariff scheme priority adjustment request input by a user;
and the sending module is used for sending the priority adjustment request of the tariff scheme to a server so that the server adjusts the use priority of the tariff scheme of the terminal equipment according to the priority adjustment request of the tariff scheme.
In a possible implementation manner of the fourth aspect, the apparatus further includes:
the receiving module is used for receiving the current tariff scheme use priority of the terminal equipment sent by the server;
and the display module is used for displaying the current tariff scheme use priority of the terminal equipment to the user.
According to the method and the device for adjusting the priority of the tariff scheme, provided by the embodiment of the invention, after the priority adjustment request of the tariff scheme sent by the terminal equipment is received, the use priority of the tariff scheme of the terminal equipment is adjusted according to the priority adjustment request of the tariff scheme, and the priority adjustment request of the tariff scheme is sent after being adjusted according to the requirements of a user, so that the charging server charges the terminal equipment according to the adjusted use priority of the tariff scheme, the individualized requirements of the customer can be met, the complaint of the user is avoided, and the service quality of an operator is improved.
Drawings
Fig. 1 is a flowchart of a first embodiment of a method for adjusting priority of a tariff scheme according to an embodiment of the present invention;
FIG. 2 is a schematic view of a two-chamber model;
fig. 3 is a flowchart of a second embodiment of a method for adjusting priority of a tariff scheme according to the present invention;
fig. 4 is a diagram illustrating a result of a first embodiment of a tariff scheme priority adjustment apparatus according to an embodiment of the present invention;
fig. 5 is a diagram illustrating a result of a second embodiment of the tariff scheme priority adjustment apparatus according to the present invention;
fig. 6 is a schematic diagram illustrating a result of a third embodiment of the tariff scheme priority adjustment apparatus according to the present invention;
fig. 7 is a diagram illustrating a result of a fourth embodiment of the tariff scheme priority adjustment apparatus according to the embodiment of the present invention.
Detailed Description
The technical solution in the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present invention.
The rapid development of mobile communication and mobile internet has changed people's lives, but with their dependence on mobile communication and mobile internet, the time and traffic for using mobile communication have inevitably increased. Since most mobile communication operators charge the users according to the user usage duration and the flow, the charges for the users to use the mobile communication may be increased, and the user experience may be affected. In order to improve the service and consider the factor of the operation cost, the operator makes various different tariff schemes for the users so as to adapt to the individual use requirements of different users. The user can effectively reduce the cost of using the mobile network by selecting the cost scheme suitable for the user. For example, a user who needs to frequently perform voice call can select a tariff scheme containing more voice call duration; a user who needs to use the mobile internet frequently can select a tariff scheme containing more traffic; users who often communicate with fixed people such as family and friends can also choose a tariff scheme of ultra-low communication cost between fixed users such as family numbers and friends.
Meanwhile, in order to meet the diversified demands of the users, the operators also support the users to repeatedly handle various tariff schemes so as to further reduce the tariff. For example, the user transacts a basic tariff plan including a 500-minute call duration per month, and charges 0.29 yuan per minute after exceeding the 500-minute call duration in the basic tariff plan; meanwhile, the user transacts the preference of the familiarity number, and after a plurality of fixed familiarity numbers are set, the cost of the conversation between the user and the familiarity number is 0.01 yuan per minute; in addition, the user also transacts a value added service 'school communication', and the value added service gives a 30-minute call duration each month. After the user transacts the plurality of tariff schemes, it becomes more complicated to charge the call tariff of the user. In order to solve the problem, an operator generally designs a tariff scheme, and then configures a priority for the tariff scheme, when charging the user, the tariff scheme with the highest priority is preferentially adopted to charge the user, when the tariff scheme with the highest priority reaches a certain condition, the tariff scheme with the second highest priority is selected to charge the user, and so on.
In the above example, the user transacts three charge schemes related to the call charge, and according to the priority setting of the charge scheme of a certain operator at present, the user is charged with the 30-minute call duration given by the value-added service in priority, and then whether the number for carrying out the call is a fixed familiarity number is judged, if so, the familiarity number is adopted to give priority to the charge scheme, otherwise, the basic charge scheme is used to carry out the charge. However, such an arrangement may not meet the needs of all users, or may not meet the specific needs of users at a particular time. For example, in the long-term business trip process of a certain month, the call duration may be increased, the total call duration in the current month of the user may exceed the total call duration of 530 minutes of the basic tariff plan and the value-added service donation, if the charging is performed according to the priority of the existing tariff plan, and if the call in the first 30 minutes of the current month includes a call with a fixed familiarity number, the call tariff of the user may be increased. If the user is in a vacation state in a certain month, the call duration is very short, the total call duration in the month of the user will not exceed the total 530-minute call duration given by the basic tariff scheme and the value added service, if the charging is performed according to the priority of the existing tariff scheme, and after the call duration of 30 minutes given by the value added service is used, if the call is performed between the user and the fixed familiarity number, the 500-minute call duration given by the basic tariff scheme will not be used preferentially, but the call duration will be charged additionally, the call tariff of the user will still be increased. When the above situation occurs, the user experience may be affected, which leads to user complaints, and the complaints of the user are directly reflected to the service quality of the operator, and extra manpower and material resources are required to be invested for processing the complaints of the user.
Therefore, the embodiment of the invention provides a method and a device for adjusting priority of a tariff scheme, which are used for solving the problems and improving user experience.
Fig. 1 is a flowchart of a first embodiment of a method for adjusting priority of a tariff scheme according to an embodiment of the present invention, and as shown in fig. 1, the method for adjusting priority of a tariff scheme according to this embodiment includes:
step S101, receiving a tariff scheme priority adjustment request sent by a terminal device.
In order to perform uniform charging management on users, an operator stores a policy for charging the users in a uniform charging server, where the stored content is generally a corresponding table of tariff schemes, tariff codes, and tariff scheme usage priorities. In the embodiment of the present invention, a table of correspondence between the tariff scheme, the tariff code, and the usage Priority of the tariff scheme is referred to as a pcp (Package phone Charges Priority) table, where Package represents the tariff scheme, phone Charges represents the tariff code, and Priority represents the usage Priority of the tariff scheme.
Different operators may have different provisions for the priority of the tariff plan, which is generally disclosed to the user, for example, an operator's official network has the following provisions:
the telecommunication service tariff can be adjusted in the market, and more tariff schemes are provided for the user to select in consideration of different requirements of the user. In order to make the user easily and clearly understand the action priority order of the preference content of the scheme, the relevant priority rule is described as follows: the charging scheme is based on the communication product pricing preference type commodity, and comprises unit price preference and service volume preference of the communication product. After the user subscribes the charge scheme, a plurality of unit price benefits and service volume benefits can exist at the same time. The user uses a certain communication product, and the preferential application of the traffic discount is realized under the scene of applying the unit price discount and the traffic discount at the same time; after the service volume preference is used up, automatically applying unit price preference; if no unit price is preferential, the standard charge is applied. If a user has a plurality of service volume preferential contents and contains similar preferential contents, the preferential level of preferential resources with time limitation is higher than that of preferential resources without time limitation; when the preferential content has an inclusion relationship, the action range is small and relatively preferential; when the preferential content has a cross relationship, providing service according to a fixed sequence rule: a voice preferential content intersection scene (birthday present > between family members > between city calls > long city roaming > family sharing class); a traffic preferential content intersection scene (group unified payment and sharing class > duration class > directional content or APN class > idle time traffic class > single mode traffic class > general class in province > general class in China > family sharing class > periodic traffic packet class).
Although the tariff scheme use priority is stated to be clearly shown to the user, the term is too professional, and the ordinary user cannot clearly judge the type of the tariff scheme ordered by the user and the specific tariff scheme use priority except for staff in the operator. In addition, the user can also consult business personnel through a customer service hot line provided by the operator or directly go to the counter of the operator, but a large amount of manpower and material resources of the operator are consumed, the efficiency is low, and the cost is high. Although each operator may make a more preferable priority of the tariff scheme to reduce the communication tariff of the subscriber in order to improve the service, the subscriber may still not be able to meet the subscriber's needs because the subscriber does not know the priority of the tariff scheme directly and transparently. Moreover, at present, all users can only be charged by adopting the same tariff scheme priority, which cannot meet the individual requirements of different users.
In this embodiment, a unique PCP table may be configured for each user in a charging server of an operator, where the table stores the type of the tariff scheme subscribed by the user, the tariff code of each tariff scheme, and the priority of each tariff scheme. The user can adjust the use priority of each tariff scheme according to the personalized requirement of the user in the terminal equipment which orders a plurality of tariff schemes and send the use priority to the charging server. The charging server receives a tariff scheme priority adjustment request sent by the terminal equipment, wherein the tariff scheme priority adjustment request comprises a priority adjustment indication of at least one tariff scheme. The user can select to increase the priority of one or more tariff schemes or decrease the priority of one or more tariff schemes, and the specific adjustment can be determined according to the actual requirements of the user.
And step S102, adjusting the use priority of the tariff scheme of the terminal equipment according to the regulation request of the priority of the tariff scheme.
After receiving the priority adjustment request of the tariff scheme sent by the terminal equipment, the charging server can adjust the use priority of the tariff scheme corresponding to the terminal equipment according to the priority adjustment indication of at least one tariff scheme included in the priority adjustment request. The adjustment of the priority of the usage of the tariff plan of the terminal device is actually the adjustment of the sequence of the tariff plan used for charging the terminal device. Because the charging server adopts the PCP table to store the corresponding relationship of the tariff scheme, the charge and the priority corresponding to each terminal device, the adjustment of the priority of the tariff scheme only needs to modify the priority corresponding to the corresponding tariff scheme in the PCP table. The priority of each tariff scheme may be represented by a number, with smaller numbers representing higher priority; of course, a higher priority may also indicate a higher priority.
After the charging server adjusts the use priority of the tariff scheme of the terminal device according to the regulation request of the priority of the tariff scheme sent by the terminal device, the charging server can charge the terminal device according to the adjusted use priority of the tariff scheme so as to meet the requirements of users. It should be noted that, since the request for adjusting the priority of the tariff scheme is sent by the user according to the user requirement, after the priority of the tariff scheme is adjusted, the actual tariff of the user may be higher than the tariff when the original priority is used. In order to save the actual charge of the user, after the charging server judges and adjusts the priority of the charge scheme, the actual charge of the user may be higher than the charge when the original priority is used, and prompt information can be sent to the terminal device. Certainly, in order to meet the individual requirements of different users, if the user confirms to use the tariff scheme priority adjusted by the user, the charging server can charge the user according to the tariff scheme priority adjusted by the user.
In the method for adjusting priority of a tariff scheme provided by this embodiment, after receiving a request for adjusting priority of a tariff scheme sent by a terminal device, a request for adjusting priority of a tariff scheme used by the terminal device is adjusted according to the request for adjusting priority of the tariff scheme, and since the request for adjusting priority of the tariff scheme is sent by a user after being adjusted according to a requirement, a charging server charges the terminal device according to the adjusted priority of the tariff scheme used by the user, so that an individualized requirement of the customer can be met, complaints of the user are avoided, and service quality of an operator is improved.
Further, since the charging rule for charging the user, i.e. the PCP table, is stored in the charging server, the charging server may also send the current tariff scheme usage priority of the terminal device to the terminal device in order to enable the user to know the information such as the currently used tariff scheme and usage priority.
As can be seen from the foregoing description of the embodiment of the present invention, the charging rules of the operator for the priority of the tariff scheme are generally published by using professional texts, and are difficult to be completely understood by a general user. When the terminal device receives the current usage priority of the tariff scheme sent by the charging server, the current usage priority of the tariff scheme can be displayed to the user, and the user can clearly know the current subscribed tariff scheme and the usage priority of each tariff scheme. In addition, since the process of charging the terminal device is performed in the charging server, that is, the charging is performed according to the tariff plan priority corresponding to each terminal device stored in the charging server, the tariff plan priority stored in the terminal device may not be consistent with that in the charging server for various reasons. Therefore, in order to ensure the accuracy of the user equipment in adjusting the priority of the tariff scheme, before the charging server receives a request for adjusting the priority of the tariff scheme sent by the terminal equipment, the charging server needs to send the current usage priority of the tariff scheme of the terminal equipment to the terminal equipment, so that the terminal equipment updates the locally stored priority of the tariff scheme, and the user can adjust the priority of the tariff scheme based on the current accurate priority of the tariff scheme on the basis that the user knows the currently ordered tariff scheme and the usage priority.
It should be noted that, because the charges generated by the user in the mobile network are divided into the voice call charges and the traffic charges, the charging schemes subscribed by the user at the mobile communication operator may also be divided into several types, one type is a comprehensive charging scheme including the voice call charges or duration and the internet surfing duration, charges or traffic, one type is a voice call charging scheme only including the voice call charges or duration or a data traffic charging scheme only including the internet surfing duration, charges or traffic, and there may be a general charging scheme including preferential charges and being shared by the voice call and the internet surfing. The tariff scheme priority adjustment request received by the charging server may be an adjustment of the priority of the integrated tariff scheme, i.e. both the voice tariff and the data tariff priority, or only the voice tariff priority or the data tariff priority.
The charging server can set the residual early warning quantity of each tariff scheme, and when the residual quantity of a certain tariff scheme of a user reaches or is less than the residual early warning quantity, the charging server sends early warning information to the terminal equipment to enable the user using the terminal equipment to know that the residual quantity of the certain tariff scheme is insufficient, so that the user can adjust the use priority of each tariff scheme according to the requirement of the user, and the tariff of the user is reduced. In addition, the charging server can also obtain the historical monthly average flow and the usage variance of the N months according to the usage of each month in the N months of the user and the usage of each month, wherein N is more than or equal to 2.
For example: first, assuming that the tariff plan usage amounts used by the user a for 3 months are a, b and c respectively, and the unit is Megabit (MB) or minute (M), the user a can obtain that the monthly tariff plan usage amount N of the user a is (a + b + c)/3, and considering that the monthly usage amount of the user has a fluctuation value, the monthly usage amount variance is calculated:
Figure BDA0001100232100000091
meanwhile, by combining the condition of the network where the user is located, the variation of the use of the tariff scheme is not greatly changed under the condition that the user does not change the terminal equipment generally, so that the tariff scheme to be dealt with in the next month can be recommended to the user at the end of the month, and the user experience is further improved.
Since the charging server needs to provide charging service for a plurality of users, if all users frequently adjust the priority of the tariff scheme, a heavy load is imposed on the server, and therefore, certain limitations are also imposed in the server, such as limiting each user to adjust the priority of the tariff scheme only once a day, or limiting each user to adjust the priority of the tariff scheme only 10 times a month, and the like.
In addition, the adjustment of the priority of the tariff scheme directly affects the tariff of the user, so that in order to avoid the incorrect adjustment caused by the misoperation of the user and the like, the server can further send confirmation information to the terminal equipment after receiving the priority adjustment request of the tariff scheme sent by the terminal equipment, the confirmation information is displayed to the user after the terminal equipment receives the confirmation information, and the server confirms the adjustment requested in the priority adjustment request of the tariff scheme after the user replies the confirmation. If the information which is not adjusted is received after the server sends the confirmation information to the terminal equipment, or the confirmation information is not received after the preset time, the adjustment requested in the priority adjustment request of the tariff scheme is not performed.
In the charging server, the PCP table stored in the charging server can carry out uniform priority ordering on all tariff schemes, and can also carry out priority ordering on tariff schemes related to voice tariff or tariff schemes related to data traffic tariff separately. As shown in tables 1 and 2 below, where table 1 is an exemplary table in which all tariff schemes are prioritized in a unified manner, and table 2 is an exemplary table in which voice tariff schemes and data traffic tariff schemes are prioritized separately. The charging scheme A is a comprehensive charging scheme which not only comprises voice call charge or time length, but also comprises internet surfing time length, charge or flow, the charging scheme B is a voice call charging scheme which only comprises the voice call charge or time length, the charging scheme C is a data flow charging scheme which only comprises the internet surfing time length, charge or flow, and the charging scheme D is a general charging scheme which comprises preferential charge and can be used for the voice call and the internet. The user can adjust the priority of each tariff scheme according to different requirements.
TABLE 1
Figure BDA0001100232100000101
TABLE 2
Figure BDA0001100232100000102
In addition, although the user can adjust the priority of the tariff scheme to meet the user requirement, if the user frequently adjusts the tariff priority tariff scheme, the user operation is increased, and the user experience is reduced due to too many times of repetition. Therefore, different priority weights can be set for different tariff schemes in the server, and learning is carried out according to multiple adjustments of the priority of the tariff scheme, so that the intelligent adjustment of the priority of the tariff scheme is realized.
In the embodiment of the invention, a memory model can be introduced to link the frequency of priority adjustment with the memory rule of human beings. Each adjustment of the priority is a memory of the message, which when reproduced may be considered a review of the message, which increases memory, whereas if not reviewed for a long time, the memory of the message decreases. The memory of a certain event can be corresponding to the priority weight, so that different memory attenuation rates can be realized for different levels of priority, and the intelligent adjustment of the priority weight is realized.
The memory model will be briefly described below.
If the process of learning information by the brain is regarded as a process of absorbing information by the brain, like the process of absorbing drugs by a human body, the process of learning and absorbing information by the brain is not completed instantly, but is a process of gradually and slowly absorbing, and the information is attenuated as time goes on, namely, the information is forgotten. The process of learning and memorizing information by the brain can be modeled using a two-chamber model used in medicine. FIG. 2 is a schematic view of a two-chamber model.
In FIG. 2, Z0Representing the information to be absorbed, Z0First enters an absorption chamber I and is measured by kαThe information is gradually absorbed into the central room II, and the information is attenuated or forgotten in the central room II, wherein the forgetting rate is k. Wherein Zα(t) represents the amount of information in the absorption chamber at time t, and similarly Z (t) represents the amount of information in the center chamber at time t. From the modeling analysis described above, the following set of differential equations can be listed:
Figure BDA0001100232100000111
when t is 0:
Figure BDA0001100232100000112
solving equation set (1) yields the following solution:
Figure BDA0001100232100000113
solving the equation, in equation (3), the second expression represents the trace amount of information in the brain versus time after learning the information Z0. Now assume that the information is reviewed once per period τ elapsed, using Z(n)(t) represents the trace amount of information in the brain at time t after the nth review. Then there may be
Figure BDA0001100232100000114
Obviously, after the second learning, the trace amount of the brain information should be the residual amount of the first learning plus the trace amount obtained by the current learning, namely, the sum of the two is taken as the information amount after the current learning, and therefore, the information amount after the current learning can be obtained
Figure BDA0001100232100000117
According to the above calculation, the calculation result can be generalized to the relation between the information amount in the brain and the time t after n times of learning:
Figure BDA0001100232100000116
recording the priority adjustment information record in the system according to the expression (6), counting the proportion (W) of the current priority adjustment information in the whole adjusted information base, and regarding the proportion as Z0Z (t) is assigned to a weight P of a priority adjustment message. Therefore, a relation between the weight of certain priority adjustment information and time can be deduced:
Figure BDA0001100232100000121
the formula (7) is a learning and memorizing model with absorption terms, the learning process of the system to the priority adjustment information is taken as the memorizing process of the human brain to the information, and the calculated result is the relationship between the priority adjustment weight P and the occurrence time t and the decay rate k of the priority adjustment executed by the tariff scheme.
And finally, determining the execution priority sequence of the PCP table tariff scheme of the server according to the priority adjustment weight P (the larger the P value is, the more unreasonable the execution of the priority is indicated, and the adjustment is needed).
Fig. 3 is a flowchart of a second embodiment of a method for adjusting priority of a tariff scheme according to an embodiment of the present invention, and as shown in fig. 3, the method for adjusting priority of a tariff scheme according to this embodiment includes:
step S301, acquiring a tariff scheme priority adjustment request input by a user.
The method for adjusting the priority of the tariff scheme provided by the embodiment is applied to terminal equipment. When a user needs to adjust the priority of the tariff scheme of the used terminal equipment, a request for adjusting the priority of the tariff scheme needs to be input into the terminal equipment. The tariff scheme priority adjustment request input by the user on the terminal device is for adjusting the tariff scheme priority of the terminal device, and the format and content of the request differ according to the capability of the terminal device. The user can input the content to be adjusted on the input device of the terminal equipment, for example, an instruction code for adjusting the priority of the tariff scheme is input through a physical or virtual keyboard; or displaying each tariff scheme on a touch screen of the terminal equipment in a graphical mode, and adjusting the priority of each tariff scheme on the touch screen of the terminal equipment through clicking and dragging operations; or inputting an instruction for adjusting the priority of the tariff scheme on the terminal equipment through other input modes such as voice input, gesture input and the like.
The terminal equipment which needs to adjust the priority of the tariff scheme subscribes at least more than two tariff schemes, and the tariff scheme priority adjustment request comprises a priority adjustment instruction for at least one tariff scheme. The tariff scheme priority adjustment request is input by a user using the terminal device, so that the requirements of the user can be reflected.
Step S302, sending a request for adjusting the priority of the tariff scheme to the server, so that the server adjusts the use priority of the tariff scheme of the terminal equipment according to the request for adjusting the priority of the tariff scheme.
After acquiring the priority adjustment request of the tariff scheme input by the user, the terminal device needs to send the request to a server, where the server may be a charging server of an operator, since mobile communication operators generally charge the user by using a uniform charging server, the server in the embodiment of the present invention is not limited to the charging server.
When the charging server receives the priority adjustment request of the tariff scheme sent by the terminal equipment, the charging server can adjust the corresponding use priority of the tariff scheme of the terminal equipment according to the priority adjustment instruction of at least one tariff scheme included in the priority adjustment request. The adjustment of the priority of the usage of the tariff plan of the terminal device is actually the adjustment of the sequence of the tariff plan used for charging the terminal device. Because the charging server adopts the PCP table to store the corresponding relationship of the tariff scheme, the charge and the priority corresponding to each terminal device, the adjustment of the priority of the tariff scheme only needs to modify the priority corresponding to the corresponding tariff scheme in the PCP table. The priority of each tariff scheme may be represented by a number, with smaller numbers representing higher priority (although higher priority may equally well represent higher priority). After the charging server adjusts the use priority of the tariff scheme of the terminal device according to the regulation request of the priority of the tariff scheme sent by the terminal device, the charging server can charge the terminal device according to the adjusted use priority of the tariff scheme so as to meet the requirements of users.
The method for adjusting the priority of the tariff scheme provided by this embodiment includes first obtaining a request for adjusting the priority of the tariff scheme input by a user, and then sending the request for adjusting the priority of the tariff scheme to a server, so that the server can adjust the use priority of the tariff scheme of a terminal device according to the request for adjusting the priority of the tariff scheme.
Further, since the charging rule for charging the user, i.e. the PCP table, is stored in the charging server, in order to enable the user to know the information such as the currently used tariff scheme and the usage priority, the terminal device may further receive the current tariff scheme usage priority of the terminal device sent by the server. And after receiving the usage priority of the tariff scheme sent by the server, the terminal equipment displays the usage priority of the tariff scheme to the user, so that the user can know the current usage priority of the tariff scheme of the terminal equipment. The terminal equipment can display the use priority of the tariff scheme on a display screen in a mode of characters, figures and the like, and can also display the use priority of the tariff scheme in other modes of voice and the like. Therefore, the user using the terminal equipment can clearly know the current subscribed tariff scheme and the use priority of each tariff scheme.
The terminal equipment receives and displays the usage priority of the tariff scheme from the server, and firstly, the user can know the current subscribed tariff scheme condition and the usage priority of each tariff scheme. More importantly, however, since the process of charging the terminal device is performed in the charging server, that is, the charging is performed according to the tariff plan priority corresponding to each terminal device stored in the charging server, the tariff plan priority stored in the terminal device may not be consistent with that in the charging server for various reasons. Therefore, in order to ensure the accuracy of the user equipment in adjusting the priority of the tariff scheme, before the terminal equipment sends a request for adjusting the priority of the tariff scheme to the charging server, the terminal equipment receives the current usage priority of the tariff scheme of the terminal equipment sent by the server first, so that the terminal equipment updates the priority of the tariff scheme stored locally, and the user can adjust the priority of the tariff scheme on the basis of the current accurate priority of the tariff scheme on the basis of the user knowing the current subscription tariff scheme and the usage priority.
It should be noted that, because the charges generated by the user in the mobile network are divided into the voice call charges and the traffic charges, the charging schemes subscribed by the user at the mobile communication operator may also be divided into several types, one type is a comprehensive charging scheme including the voice call charges or duration and the internet surfing duration, charges or traffic, one type is a voice call charging scheme only including the voice call charges or duration or a data traffic charging scheme only including the internet surfing duration, charges or traffic, and there may be a general charging scheme including preferential charges and being shared by the voice call and the internet surfing. The request for adjusting the priority of the tariff scheme acquired by the terminal device may be to adjust the priority of the integrated tariff scheme, that is, to adjust the priority of the voice tariff and the priority of the data tariff at the same time, or to adjust only the priority of the voice tariff or the priority of the data tariff.
The terminal device can respectively display the voice charge priority and the data charge priority in one interface by two graphs or progress bars, and can also respectively display the voice charge priority and the data charge priority in the two interfaces. The terminal equipment can also display the early warning of the tariff scheme on the basis of displaying the priority of the tariff scheme. The terminal equipment can preset the residual early warning amount of each tariff scheme, or the user can set the residual early warning amount of each tariff scheme by himself, when the residual amount of a certain tariff scheme reaches or is less than the residual early warning amount, the early warning information can be displayed to the user, so that the user can know that the residual amount of the certain tariff scheme is insufficient, the user can adjust the use priority of each tariff scheme according to the needs of the user, and the tariff of the user is reduced.
Fig. 4 is a schematic diagram of a result of a first embodiment of a tariff scheme priority adjustment apparatus according to an embodiment of the present invention, and as shown in fig. 4, the tariff scheme priority adjustment apparatus according to this embodiment includes:
the first receiving module 41 is configured to receive a tariff scheme priority adjustment request sent by a terminal device.
And an adjusting module 42, configured to adjust the tariff scheme usage priority of the terminal device according to the tariff scheme priority adjustment request.
The tariff scheme priority adjustment apparatus provided in this embodiment may be used to implement the technical scheme of the method embodiment shown in fig. 1, and the implementation principle and the technical effect are similar, which are not described herein again.
Fig. 5 is a schematic diagram of a result of a second embodiment of the tariff scheme priority adjustment apparatus provided in the embodiment of the present invention, as shown in fig. 5, the tariff scheme priority adjustment apparatus provided in this embodiment further includes, on the basis of fig. 4:
a first sending module 51, configured to send the current tariff scheme usage priority of the terminal device to the terminal device.
Fig. 6 is a schematic diagram of a result of a third embodiment of a tariff scheme priority adjustment apparatus provided in an embodiment of the present invention, as shown in fig. 6, the tariff scheme priority adjustment apparatus provided in this embodiment includes:
the obtaining module 61 is configured to obtain a tariff scheme priority adjustment request input by a user.
A second sending module 62, configured to send the request for adjusting the priority of the tariff scheme to a server, so that the server adjusts the priority of the tariff scheme used by the terminal device according to the request for adjusting the priority of the tariff scheme.
The tariff scheme priority adjustment apparatus provided in this embodiment may be used to implement the technical scheme of the method embodiment shown in fig. 3, and the implementation principle and the technical effect are similar, which are not described herein again.
Fig. 7 is a schematic diagram illustrating a result of a fourth embodiment of the tariff scheme priority adjustment apparatus according to the embodiment of the present invention, as shown in fig. 7, the tariff scheme priority adjustment apparatus according to the embodiment further includes, on the basis of fig. 6:
a second receiving module 71, configured to receive the current tariff scheme usage priority of the terminal device sent by the server.
A display module 72, configured to display the current tariff scheme usage priority of the terminal device to the user.
As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of a hardware embodiment, a software embodiment, or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, optical storage, and the like) having computer-usable program code embodied therein.
The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
The above description is only a preferred embodiment of the present invention, and is not intended to limit the scope of the present invention.

Claims (6)

1. A method for adjusting priority of a tariff scheme, the method comprising:
sending the current tariff scheme use priority and early warning information of the terminal equipment to the terminal equipment; the early warning information is generated when the residual amount of one tariff scheme of the terminal equipment reaches or is less than the residual early warning amount;
receiving a priority adjustment request of a tariff scheme sent by terminal equipment; the priority adjustment request of the tariff scheme is obtained after the priority of the current tariff scheme is adjusted according to the early warning information; the priority adjustment request of the tariff scheme comprises at least one priority adjustment instruction of the tariff scheme;
and adjusting the use priority of the tariff scheme of the terminal equipment according to the priority adjustment indication.
2. The method of claim 1, wherein the tariff scheme comprises a voice tariff scheme and a data tariff scheme.
3. A method for adjusting priority of a tariff scheme, the method comprising:
receiving the current tariff scheme use priority and early warning information of the terminal equipment, which are sent by a server; the early warning information is generated when the residual amount of one tariff scheme of the terminal equipment reaches or is less than the residual early warning amount;
displaying the current tariff scheme use priority of the terminal equipment to a user;
acquiring a priority adjustment request of a tariff scheme input by a user;
sending the priority adjustment request of the tariff scheme to a server, wherein the priority adjustment request of the tariff scheme comprises a priority adjustment instruction of at least one tariff scheme; enabling the server to adjust the use priority of the tariff scheme of the terminal equipment according to the priority adjustment instruction; and the priority adjustment request of the tariff scheme is obtained after the priority of the current tariff scheme is adjusted according to the early warning information.
4. The method of claim 3, wherein the tariff schemes include a voice tariff scheme and a data tariff scheme.
5. A tariff scheme priority adjustment apparatus, the apparatus comprising:
the first receiving module is used for receiving a tariff scheme priority adjustment request and early warning information sent by the terminal equipment; the early warning information is generated when the residual amount of one tariff scheme of the terminal equipment reaches or is less than the residual early warning amount; the priority adjustment request of the tariff scheme comprises at least one priority adjustment instruction of the tariff scheme;
the adjusting module is used for adjusting the use priority of the tariff scheme of the terminal equipment according to the priority adjusting instruction;
the first receiving module is further configured to send the current tariff scheme usage priority of the terminal device to the terminal device; and the priority adjustment request of the tariff scheme is obtained after the priority of the current tariff scheme is adjusted according to the early warning information.
6. A tariff scheme priority adjustment apparatus, the apparatus comprising:
the second receiving module is used for receiving the current tariff scheme use priority and the early warning information of the terminal equipment, which are sent by the server; the early warning information is generated when the residual amount of one tariff scheme of the terminal equipment reaches or is less than the residual early warning amount;
the display module is used for displaying the current tariff scheme use priority of the terminal equipment to a user;
the acquisition module is used for acquiring a tariff scheme priority adjustment request input by a user;
a second sending module, configured to send the request for adjusting the priority of the tariff scheme to a server, where the request for adjusting the priority of the tariff scheme includes a priority adjustment instruction of at least one tariff scheme; enabling the server to adjust the use priority of the tariff scheme of the terminal equipment according to the priority adjustment instruction; and the priority adjustment request of the tariff scheme is obtained after the priority of the current tariff scheme is adjusted according to the early warning information.
CN201610763852.5A 2016-08-30 2016-08-30 Method and device for adjusting priority of tariff scheme Active CN107786955B (en)

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CN101605303A (en) * 2009-06-16 2009-12-16 中兴通讯股份有限公司 Reminding rates method and apparatus in a kind of value-added telecom services
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