CN106548421A - Hotel occupancy management method and system based on intelligent terminal and handheld terminal - Google Patents
Hotel occupancy management method and system based on intelligent terminal and handheld terminal Download PDFInfo
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- CN106548421A CN106548421A CN201610854174.3A CN201610854174A CN106548421A CN 106548421 A CN106548421 A CN 106548421A CN 201610854174 A CN201610854174 A CN 201610854174A CN 106548421 A CN106548421 A CN 106548421A
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- 238000007726 management method Methods 0.000 title claims abstract description 21
- 230000011664 signaling Effects 0.000 claims abstract description 26
- 230000001815 facial effect Effects 0.000 claims abstract description 24
- 238000000034 method Methods 0.000 claims abstract description 12
- 238000012545 processing Methods 0.000 claims description 18
- 238000012360 testing method Methods 0.000 claims description 3
- 210000004247 hand Anatomy 0.000 claims description 2
- 238000004891 communication Methods 0.000 description 3
- 238000005516 engineering process Methods 0.000 description 3
- 230000005540 biological transmission Effects 0.000 description 2
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/20—Individual registration on entry or exit involving the use of a pass
- G07C9/22—Individual registration on entry or exit involving the use of a pass in combination with an identity check of the pass holder
- G07C9/25—Individual registration on entry or exit involving the use of a pass in combination with an identity check of the pass holder using biometric data, e.g. fingerprints, iris scans or voice recognition
- G07C9/257—Individual registration on entry or exit involving the use of a pass in combination with an identity check of the pass holder using biometric data, e.g. fingerprints, iris scans or voice recognition electronically
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Abstract
The present invention discloses a kind of hotel occupancy management method based on intelligent terminal and handheld terminal and system.The method includes：Intelligent terminal obtains the certificate information of customer, and judges whether certificate information is effective；When judging that certificate information is effective, intelligent terminal carries out recognition of face to customer, and judges whether the facial information for recognizing is matched with certificate information；If matched, intelligent terminal obtains the information of booking rooms of customer, and the signaling of lifting a ban of the information of booking rooms corresponding door is licensed to handheld terminal.The present invention can improve hotel and handle the efficiency that customer moves in business.
Description
Technical field
The present invention relates to technical field of electronic equipment, in particular to a kind of based on intelligent terminal and the wine of handheld terminal
Management method and system are moved in shop.
Background technology
The modern life, people's trip increase, and the Jing that goes on business and travel often occurs so that hotel industry flourishes.Currently, wine
Salesman's work handle move in management registration program it is loaded down with trivial details, handle the inefficiency that customer moves in business, easily cause queuing phenomena
Generation, this undoubtedly substantial amounts of can waste customer's valuable travel time, and reduce customer moves in experience.
The content of the invention
In view of this, the embodiment of the present invention provides a kind of hotel occupancy management method based on intelligent terminal and handheld terminal
And system, it is possible to increase handle the efficiency that customer moves in business in hotel.
The hotel occupancy management method based on intelligent terminal and handheld terminal of one embodiment of the invention, including：Intelligence is eventually
End obtains the certificate information of customer, and judges whether certificate information is effective；When judging that certificate information is effective, intelligent terminal is to turning round and look at
Visitor carries out recognition of face, and judges whether the facial information for recognizing is matched with certificate information；If matched, intelligence is eventually
End obtains the information of booking rooms of customer, and the signaling of lifting a ban of the information of booking rooms corresponding door is licensed to handheld terminal.
Alternatively, methods described also includes：When the facial information for judging to recognize is mismatched with certificate information, intelligence is eventually
End send checking information to customer carry out member registration when bound handheld terminal；Intelligent terminal for reception customer currently input
Checking information；When the checking information for judging current input is identical with the checking information that itself sends, intelligent terminal is performed
Obtain customer book rooms information and by the information of booking rooms corresponding door the step of lifting a ban signaling and license to handheld terminal.
Alternatively, the signaling of lifting a ban of door is licensed to handheld terminal by NFC reader by intelligent terminal.
Alternatively, payment information of the information of booking rooms also including the reservation of customer institute, methods described also include：Intelligent terminal
Receive the request of checking out that handheld terminal sends；Real consumption information of the intelligent terminal according to payment information and customer's reservation
Obtain the amount of money that should be returned, and by transferring accounts or cash format returns customer.
The intelligent terminal of one embodiment of the invention, the intelligent terminal include credential reading device, central processing unit, photographic head
And sensing read write line, wherein：Credential reading device is used for the certificate information for obtaining customer；Central processing unit is used to judge that certificate is believed
Whether breath is effective；Photographic head is for shooting to the face of customer when central processing unit judges that certificate information is effective；Central authorities
Processor is additionally operable to carry out customer recognition of face, and judges whether the facial information for recognizing is matched with certificate information；In
Central processor is further used for the information of booking rooms that customer is obtained when the facial information for recognizing is matched with certificate information；Sensing is read
Device is write for the signaling of lifting a ban of the information of booking rooms corresponding door is licensed to handheld terminal.
Alternatively, when the facial information for judging to recognize is mismatched with certificate information, central processing unit is additionally operable to control
Intelligent terminal send checking information to customer carry out member registration when bound handheld terminal, and control intelligent terminal for reception Gu
The checking information of objective current input；Central processing unit is further used for judging whether the checking information of current input is sent with itself
Checking information it is identical, and control senses reading when the checking information for judging current input is identical with the checking information that itself sends
Write device and the signaling of lifting a ban of the information of booking rooms corresponding door is licensed to into handheld terminal.
Alternatively, sensing read write line includes NFC reader.
The type hotel occupancy management system of one embodiment of the invention, including intelligent terminal and handheld terminal, intelligent terminal are used for
The certificate information of customer is obtained, and judges whether certificate information is effective；When judging that certificate information is effective, intelligent terminal is additionally operable to
Recognition of face is carried out to customer, and judges whether the facial information for recognizing is matched with certificate information；If matched, intelligence
Energy terminal obtains the information of booking rooms of customer, and the signaling of lifting a ban of the information of booking rooms corresponding door is licensed to handheld terminal；It is hand-held
Terminal is realized moving in by lifting a ban signaling unlatching door.
Alternatively, when the facial information for judging to recognize is mismatched with certificate information, intelligent terminal is additionally operable to transmission and tests
Card information to customer carry out member registration when bound handheld terminal；Intelligent terminal is additionally operable to receive testing for customer's currently input
Card information, and judge whether the checking information of current input is identical with the checking information that itself sends, judging current input
The information of booking rooms of customer is obtained when checking information is identical with the checking information that itself sends.
Alternatively, the signaling of lifting a ban of door is licensed to handheld terminal by NFC reader by intelligent terminal.
Beneficial effect：The embodiment of the present invention replaces the certificate information of customer manual verification by intelligent terminal and obtains customer
Information of booking rooms, and the lift a ban signaling of door, the hotel occupancy management of customer are issued for the handheld terminal of customer by intelligent terminal
Stroke is all performed by terminal, high degree of automation such that it is able to improve hotel and handle the efficiency that customer moves in business.
Description of the drawings
Fig. 1 is the flow chart of the hotel occupancy management method of first embodiment of the invention；
Fig. 2 is the structural representation of the type hotel occupancy management system of one embodiment of the invention；
Fig. 3 is the flow chart of the hotel occupancy management method of second embodiment of the invention；
Fig. 4 is the structural representation of one embodiment of intelligent terminal of the present invention.
Specific embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present invention, the skill to each exemplary embodiment provided by the present invention
Art scheme is clearly and completely described.In the case where not conflicting, the feature in following each embodiment and embodiment can
To be mutually combined.
Fig. 1 is referred to, is the hotel occupancy management method of first embodiment of the invention.The hotel occupancy management method can
So that based on the type hotel occupancy management system 20 shown in Fig. 2, the type hotel occupancy management system 20 includes being held by hotel and customer respectively
Some intelligent terminal 21 and handheld terminal 22.With reference to Fig. 1 and Fig. 2, introduce methods described can include the step of S11～
S15。
S11：Intelligent terminal obtains the certificate information of customer.
Intelligent terminal 21 is built-in with credential reading device, when certificate is positioned over the corresponding cog region of credential reading device by user
The certificate information of customer can be obtained during domain.Wherein, the certificate includes but is not limited to identity card, motor vehicle driving license etc..
In practical application scene, according to different types of certificate, the type of the credential reading device of the present embodiment is different, for example, this enforcement
Example can adopt identity card identifier to obtain the ID card information of customer；Again for example, the present embodiment can be filled using bar code scan
Put the certificate information included by the motor vehicle driving license for obtaining customer.
S12：Intelligent terminal judges whether certificate information is effective.
Intelligent terminal 21 is connected with public security network system, and the certificate information of acquisition is transmitted to public security network system, from
And verify whether the certificate information is legal effectively.
If it is determined that certificate information is effectively, then execution step S13.If it is determined that certificate information is invalid, then step is continued executing with
Rapid S11 and S12.
S13：Intelligent terminal carries out recognition of face to customer.
When judging that certificate information is effective, intelligent terminal 21 with written form and can combine voice message on its screen
Mode reminds photographic head of the customer by face to nearly intelligent terminal 21.The facial information of photographic head collection customer is simultaneously transmitted to intelligence
The hotel service system connected by terminal 21.
S14：Whether the facial information that judgement is recognized is matched with certificate information.
If the facial information that hotel service system is recognized is matched with certificate information, the unification of customer's testimony of a witness, body are represented
Part certification passes through, and can move in hotel, then execution step S15.If the facial information for recognizing is mismatched with certificate information,
Continue executing with step S13 and S14.
S15：Intelligent terminal obtains the information of booking rooms of customer, and the signaling of lifting a ban of the information of booking rooms corresponding door is licensed to
Handheld terminal.
In the present embodiment, customer can shift to an earlier date network and book rooms, then in this step, intelligent terminal 21 can be believed according to certificate
The information of booking rooms of breath direct access customer.Certainly, customer can also scene book rooms, intelligent terminal 21 currently may be used by screen display
With predetermined room (room number) so that customer selects, and the selection instruction of customer is received, so as to obtain the information of booking rooms of customer.
Customer can pass through Third-party payment platform or cash payment, including rent and cash pledge after room is selected.In intelligence
After energy terminal 21 confirms successfully to pay the fees, remind user that handheld terminal 22 is put into the predetermined sensed position of intelligent terminal 21,
The signaling of lifting a ban of the information of booking rooms corresponding door is licensed to into handheld terminal 22 then.Now, handheld terminal 22 can be in its screen
Point out customer by virtual control handoff functionality to be set as Card Emulation (snap gauge plan) pattern on curtain, will hand-held end
End 22 is changed into an access card.When customer is positioned over handheld terminal 22 in the presumptive area of door, handheld terminal 22 is connect automatically
This is returned during request command (Request command, the REQA) for receiving door gate inhibition transmission and lifts a ban signaling, it is possible to opened
Door is directly moved in.Wherein, intelligent terminal 21 passes through NFC (Near Field Communication, wireless near field communication
Technology) signaling of lifting a ban of door licenses to handheld terminal 22 by read write line.
From the foregoing, the present embodiment replaces the certificate information of customer manual verification by intelligent terminal 21 and obtains customer
Information of booking rooms, and the lift a ban signaling of door, the hotel occupancy of customer are issued for the handheld terminal 22 of customer by intelligent terminal 21
Management stroke is all performed by terminal, high degree of automation such that it is able to improve hotel and handle the efficiency that customer moves in business.
Wherein, handheld terminal 22 can be smart mobile phone, PDA (Personal Digital Assistant, individual digital
Assistant or panel computer) etc. portable electric appts, or be worn on limbs or be embedded in medicated clothing, jewelry, accessory
Wearable device, can also be that other have the intelligent electronic device of communication function.
In addition, can also preengage on handheld terminal 22 when customer need is handled and checked out, and confirming not fall
Hotel is left during article in advance can, hotel checks out Yi Dan confirmation after success, automatically cash pledge is returned to the handheld terminal of customer
Account bound in 22.Specific implementation is：Intelligent terminal 21 receives the request of checking out that handheld terminal 22 sends, then intelligence
The real consumption information of payment information of the terminal 21 according to included by the information of booking rooms and customer's reservation obtains what is should returned
The amount of money, returns customer finally by the form of transferring accounts.Certainly, the present embodiment can also notify customer by handheld terminal 21, real
Existing cash is checked out.
Fig. 3 is referred to, is the hotel occupancy management method of second embodiment of the invention.The hotel occupancy management method can
With including step S31～S37.
S31：Intelligent terminal obtains the certificate information of customer.
S32：Intelligent terminal judges whether certificate information is effective.
If it is determined that certificate information is effectively, then execution step S33.If it is determined that certificate information is invalid, then step is continued executing with
Rapid S31 and S32.
S33：Intelligent terminal carries out recognition of face to customer.
S34：Whether the facial information that judgement is recognized is matched with certificate information.
If the facial information for recognizing is matched with certificate information, execution step S37.If the face letter for recognizing
Breath is mismatched with certificate information, then execution step S35 and S36.
S35：Intelligent terminal send checking information to customer carry out member registration when bound handheld terminal.
S36：Intelligent terminal judges whether the checking information of customer's currently input is identical with the checking information that itself sends.
If identical, execution step S37.If it is not the same, step S36 is then continued executing with, or prompting customer is again
Input.
S37：Intelligent terminal obtains the information of booking rooms of customer, and the signaling of lifting a ban of the information of booking rooms corresponding door is licensed to
Handheld terminal.
On the basis of previous embodiment but different, the present embodiment can be avoided as hotel service system is former
The phenomenon that can not be moved in because of caused authentication failure.That is, the present embodiment can lead to after authentication failure
Cross handheld terminal 22 to assist to carry out authentication.The premise of assistance is that customer has carried out member registration by handheld terminal 22.Meeting
The specific implementation of member's registration is included but is not limited to：Hotel service system can require that customer uploads phone number, identity card
The identity informations such as number, head portrait photograph, and face information extraction and identification are carried out to certificate information and the identity information for uploading, if
It is identical then by certification successful registration member.
Fig. 4 is referred to, is the intelligent terminal held by hotel of one embodiment of the invention.The intelligent terminal 40 includes card
Part reader 41, central processing unit 42, photographic head 43 and sensing read write line 44.Credential reading device 41 is used for the card for obtaining customer
Part information.Central processing unit 42 is used to judge whether certificate information is effective.Photographic head 43 is in the judgement card of central processing unit 42
The face of customer is shot when part information is effective.Central processing unit 42 is additionally operable to carry out recognition of face to customer, and judges
Whether the facial information for recognizing is matched with certificate information, is further used in the facial information for recognizing and certificate information
Timing obtains the information of booking rooms of customer.Read write line 44 is sensed for the signaling of lifting a ban of the information of booking rooms corresponding door is licensed to handss
Hold terminal.
When the facial information for judging to recognize is mismatched with certificate information, central processing unit 42 is additionally operable to control intelligent end
End 40 send checking informations to customer carry out member registration when bound handheld terminal, and control intelligent terminal 40 and receive customer
The checking information of current input.Further, central processing unit 42 is used to judge whether the checking information of current input to be sent out with itself
The checking information sent is identical, and the control sensing when the checking information for judging current input is identical with the checking information that itself sends
The signaling of lifting a ban of the information of booking rooms corresponding door is licensed to handheld terminal by read write line 44.Wherein, sense read write line 44 include but
It is not limited to NFC reader.
It should be appreciated that the structure of the intelligent terminal 40 is only one of embodiment of the present invention, other enforcements
Example can perform the hotel occupancy method of above-mentioned each embodiment by other elements correspondence.
If the above-mentioned functions of the embodiment of the present invention are realized using in the form of SFU software functional unit and as independent product pin
When selling or using, it is storable in a computer read/write memory medium, i.e., the embodiment of the present invention can be with software product
Form is embodied, and which includes that some instructions are used so that intelligent terminal and handheld terminal perform the complete of each embodiment methods described
Portion or part steps.
Illustrate again, the foregoing is only embodiments of the invention, not thereby limit the scope of the claims of the present invention, it is every
The equivalent structure made using description of the invention and accompanying drawing content or equivalent flow conversion, such as between each embodiment, technology is special
That what is levied be combined with each other, or is directly or indirectly used in other related technical fields, and the patent for being included in the present invention in the same manner is protected
In the range of shield.
Claims (10)
1. a kind of hotel occupancy management method based on intelligent terminal and handheld terminal, it is characterised in that methods described includes：
Intelligent terminal obtains the certificate information of customer, and judges whether the certificate information is effective；
When judging that the certificate information is effective, the intelligent terminal carries out recognition of face to the customer, and judges to recognize
Facial information whether match with the certificate information；
If matched, the intelligent terminal obtains the information of booking rooms of the customer, and by the information of booking rooms corresponding room
The signaling of lifting a ban of door licenses to the handheld terminal.
2. method according to claim 1, it is characterised in that methods described also includes：
When the facial information recognized described in judgement is mismatched with the certificate information, the intelligent terminal sends checking information
Handheld terminal bound during member registration is carried out to the customer；
The checking information of the currently input of customer described in the intelligent terminal for reception；
Further, when the checking information for judging the current input is identical with the checking information that itself sends, perform institute
State intelligent terminal and obtain booking rooms for the customer and information the signaling of lifting a ban of the information of booking rooms corresponding door is licensed to into institute
The step of stating handheld terminal.
3. method according to claim 1, it is characterised in that the intelligent terminal is by NFC reader by the door
Signaling of lifting a ban license to the handheld terminal.
4. method according to claim 1, it is characterised in that the information of booking rooms also includes customer institute reservation
Payment information, methods described also includes：
The request of checking out that handheld terminal described in the intelligent terminal for reception sends；
The intelligent terminal obtains returning according to the real consumption information of the payment information and customer's reservation
The amount of money, and by transferring accounts or cash format returns the customer.
5. a kind of intelligent terminal, it is characterised in that the intelligent terminal include credential reading device, central processing unit, photographic head with
And sensing read write line, wherein：
The credential reading device is used for the certificate information for obtaining customer；
The central processing unit is used to judge whether the certificate information is effective；
The photographic head is for carrying out to the face of the customer when the central processing unit judges that the certificate information is effective
Shoot；
The central processing unit is additionally operable to carry out the customer recognition of face, and judge the facial information that recognizes whether with institute
State certificate information to match；
The central processing unit is further used for obtaining institute when the facial information for recognizing is matched with the certificate information
State the information of booking rooms of customer；
It is described to sense read write line for the signaling of lifting a ban of the information of booking rooms corresponding door is licensed to the handheld terminal.
6. intelligent terminal according to claim 5, it is characterised in that the facial information recognized described in judge with it is described
When certificate information is mismatched, the central processing unit is additionally operable to control the intelligent terminal and sends checking information enter to the customer
Bound handheld terminal during row member registration, and control the checking letter of the currently input of customer described in the intelligent terminal for reception
Breath；
The central processing unit be further used for judging the checking information of the current input whether with itself send described in test
Card information is identical, and controls institute when the checking information for judging the current input is identical with the checking information that itself sends
State sensing read write line and the signaling of lifting a ban of the information of booking rooms corresponding door is licensed to into the handheld terminal.
7. intelligent terminal according to claim 5, it is characterised in that the sensing read write line includes NFC reader.
8. a kind of type hotel occupancy management system, it is characterised in that the system includes intelligent terminal and handheld terminal, the intelligence
Terminal is used for the certificate information for obtaining customer, and judges whether the certificate information is effective；Judging that the certificate information is effective
When, the intelligent terminal is additionally operable to carry out the customer recognition of face, and judge the facial information that recognizes whether with it is described
Certificate information matches；If matched, the intelligent terminal obtains the information of booking rooms of the customer, and by the letter of booking rooms
The signaling of lifting a ban for ceasing corresponding door licenses to the handheld terminal；The handheld terminal opens door by the signaling of lifting a ban
Realization is moved in.
9. system according to claim 8, it is characterised in that the facial information recognized described in judge and the certificate
When information is mismatched, the intelligent terminal be additionally operable to send checking information to the customer carry out member registration when bound handss
Hold terminal；
The intelligent terminal is additionally operable to the checking information for receiving the customer currently input, and judges the checking of the current input
Whether information is identical with the checking information that itself sends, and sends with itself in the checking information for judging the current input
The checking information obtains the information of booking rooms of the customer when identical.
10. system according to claim 8, it is characterised in that the intelligent terminal is by NFC reader by the door
Signaling of lifting a ban license to the handheld terminal.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610854174.3A CN106548421A (en) | 2016-09-26 | 2016-09-26 | Hotel occupancy management method and system based on intelligent terminal and handheld terminal |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610854174.3A CN106548421A (en) | 2016-09-26 | 2016-09-26 | Hotel occupancy management method and system based on intelligent terminal and handheld terminal |
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| CN106548421A true CN106548421A (en) | 2017-03-29 |
Family
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| CN201610854174.3A Pending CN106548421A (en) | 2016-09-26 | 2016-09-26 | Hotel occupancy management method and system based on intelligent terminal and handheld terminal |
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| CN109299596A (en) * | 2018-09-14 | 2019-02-01 | 天津安伴智能科技有限公司 | The identity identifying method and device of non-standard lodging industry |
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