Bernardi, 2022 - Google Patents
Digital Transformation and Digital Strategy roadmap: the growing importance of CRM.Bernardi, 2022
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- 3835203268016455567
- Author
- Bernardi G
- Publication year
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In the globalized we are living. The market is characterized by high competition the only thing companies to customers and gain a competitive advantage is to focus on customers. The aimed this work is to analyse CRM under a strategical and technological point of view. A …
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