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Zaitouni et al., 2023 - Google Patents

Self-Service Technologies (SST) in the US Restaurant industry: An evaluation of consumer perceived value, satisfaction, and continuance intentions

Zaitouni et al., 2023

Document ID
3083713770160661948
Author
Zaitouni M
Murphy K
Publication year
Publication venue
Journal of Foodservice Business Research

External Links

Snippet

Innovation in restaurant and hospitality technology has proliferated recently. Restaurants have been utilizing different self-service technologies (SST) to expand their business and enhance customer satisfaction. This paper examines the SST values that influence …
Continue reading at www.tandfonline.com (other versions)

Classifications

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    • G06Q30/00—Commerce, e.g. shopping or e-commerce
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