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Clauzel et al., 2019 - Google Patents

Dining alone or together? The effect of group size on the service customer experience

Clauzel et al., 2019

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Document ID
14107443484418657108
Author
Clauzel A
Guichard N
Riché C
Publication year
Publication venue
Journal of Retailing and Consumer Services

External Links

Snippet

Within the broader field of consumer experience of services, this paper addresses the impact of the size of a group of consumers sharing the same meal experience in a restaurant. This research is based on the quantitative analysis of sales receipts from 2753 restaurants tables …
Continue reading at paris1.hal.science (PDF) (other versions)

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