McAdam et al., 2002 - Google Patents
Evaluating best value through clustered benchmarking in UK local government: building control servicesMcAdam et al., 2002
- Document ID
- 900846729416028743
- Author
- McAdam R
- O’Neill L
- Publication year
- Publication venue
- International Journal of Public Sector Management
External Links
Snippet
The best value initiative has been designated as the key framework for improving service quality and effectiveness in UK local government. In support of the framework a number of measures have been introduced to measure effectiveness. However, there are problems …
- 238000000034 method 0 abstract description 35
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