Knox et al., 2000 - Google Patents
Store loyalty: its impact on retail revenue. An empirical study of purchasing behaviour in the UKKnox et al., 2000
- Document ID
- 713166683841695394
- Author
- Knox S
- Denison T
- Publication year
- Publication venue
- Journal of retailing and consumer services
External Links
Snippet
In this paper, we present some significant empirical findings about store loyalty and consumer spending in the United Kingdom across five retail sectors. Our findings are presented at two levels: Firstly, we compared loyalty levels across retail sectors in the UK …
- 230000006399 behavior 0 description 27
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