Perma 2741 Extra Wide Retractable Gate Instruction Manual

SAFETY INFORMATION

GENERAL

Read this instruction manual carefully and keep it in a safe place for future reference.

The correct use and maintenance of this product is essential.

MAINTENANCE

Regularly check that the gate is functioning correctly, lubricate hinges and moving components. Tighten and adjust mounts to ensure secure smooth operation. Inspect all components regularly and stop using if any component is damaged or missing.

Refer to pages 16 & 17 for operation and cleaning instructions.

• To prevent serious injury or death, securely install gate or enclosure and use according to manufacturer instructions.
• Incorrect installation can be dangerous.
• Danger to older children if climbing over the product.
• Discontinue the use of the safety barrier if it becomes damaged, broken or disassembled.
• The safety barrier must not be fitted across windows.
• Never install this product on glass doors. Install this product against reliable doors or walls.
• If the safety barrier is used at the top of the stairs, it should not be positioned below the top level.
• The minimum distance to the first step of the stairs is 25cm (10”) when used at the top of stairs.
• If the safety barrier is used at the bottom of the stairs, it should be positioned at the front of the lowest tread possible.
• This safety barrier is for domestic use only.
• This safety barrier has a manual closing system.
• Do not use the safety barrier if any components are damaged or missing.
• Children have died or been seriously injured when gates / enclosures are not securely installed.
  
• Always check that the safety barrier is correctly closed.
• Use only with the locking / latching mechanism securely engaged.
• Gate must be installed as close to the ground as possible, as per the installation guides.
• Never use with a child able to climb over or dislodge / open the gate or enclosure.
• Regularly check that the safety barrier is properly installed and secure.
• ALWAYS install and use gates / enclosures as directed, using all required parts. All parts should be obtained from after sales support.
• Barrier must be fitted between rigid surfaces such as plaster board, timber or hard wall.
• This product is intended for use with children from 6 to 24 months or small to medium pets from 4.5kg (10 Ibs) up to 18kg (40 Ibs).
• Do not put any goods which can be grabbed by children or pets near this product to prevent injury.
• Before using this product, carefully inspect for any loose parts and whether any parts need to be tightened.
• NEVER use to keep child away from pool.
• Never leave child unattended when using this product.
• You MUST install mounting hardware to keep gate in place. Without mounting hardware, child can push out and escape.

MOUNTINGS

Gate must be installed in a structurally sound opening. Ensure mounting surface (wall, door, stair posts, etc.) is strong, rigid and has an even surface.

Note: If the safety barrier is used at the top of the stairs, it should not be positioned below the top level. If the safety barrier is used at the bottom of the stairs, it should be positioned at the front of the lowest tread possible.

This gate must only be fixed to a solid and secure surface. If unsure, check with a qualified builder or trades person that the installation you intend is suitable and safe within the chosen location.

TOOLS REQUIRED 

• PENCIL
  
• PHILLIPS HEAD SCREW  DRIVER
  
• DRILL
  

Select the appropriate fixing method from the list below.

HARD WALL MOUNTING BRICK / CONCRETE 

FOR INSTALLATION
Wood Screws Anchor

1. Drill 5mm (3/16”) Pilot Hole
2. Clear Hole
3. Insert Anchor & Tap
4. Tighten slowly

WOOD MOUNTING 

FOR INSTALLATION
Wood Screws

1. Drill 2mm (5/65”) Pilot Hole
2. Clear Hole
3. Insert Screw
4. Tighten slowly

DRY WALL MOUNTING

Locate the wood stud and follow the wood mounting instructions.

Do not mount into drywall without additional support.

1. Drill 2mm (3/32”) Pilot Hole
2. Insert Screw
3. Tighten slowly
   Do not mount without additional support

WHAT’S IN THE BOX

PARTS

• 1 x Gate Assembly
  
• 1 x Gate Mount Installation Guide
  1 x Catch Installation Guide
  
• 1 x Upper Gate Mount
  
• 1 x Lower Gate Mount
  
• 6 x Wall Spacers
  
• 2 x Catch Mounts
  
• 8 x Wall Plugs
  
• 4 x 35mm (1 3/8”) Upper Mount Screws (use with spacers)
  
• 4 x 50mm (1”) Lower Mount Screws
  

INSTALLATION

Gate Placement 

Suitable placement of Gate and Catch Mount

• INSIDE OPENING OR DOORWAY
  
• OUTSIDE OPENING OR DOORWAY
  

Skirting or Baseboard 

To help correct for the offset of the skirting board or baseboard, Spacers will be required. Measure the width of your skirting / baseboard and use the closest number of Spacers to fit this width. Each Spacer is 5mm (3/16”) thick.

Align Spacers and Mounts in their correct position and use a phillips screwdriver to tighten Screws until each Mount is secure.
Additional Wall Spacers are available from after sales support.

Step 1.
Inside Opening or Doorway

Hold guides vertically and completely outstretched against mounting surface with the end marked “FLOOR” even with the floor. Mark screw hole positions. Remove templates.

NOTE: Leave at least 20mm (3/4”) between Guide and the edge of the opening to ensure gate won’t overhang edge.

Step 2.
Align the Upper & Lower Gate Mount on the side you want the gate to extend from. Tighten Screws until each Mount is secure.

Step 3.
Align the Catch Mounts in their correct position on the side you want the gate to extend. Tighten Screws until each Mount is secure.

Step 3.
Outside Opening or Doorway
Follow Steps 1 & 2 from “Installation Inside Doorway or Opening” on pages 12 & 13.
Align each Mount in their correct position.
Tighten Screws until each Mount is secure.

NOTE: These holes must be used to mount outside an opening or doorway.

To Attach
Attach Gate Assembly to the Gate Mounts by aligning the gate directly above and sliding straight down over Mounts. The gate will lock in place with a “Click”.
Check that the Assembly is flush against the wall and is locked firmly in place.

To Remove
To remove gate from the Mounts, push and hold the release button while sliding the gate upwards.

OPERATION

HOW TO OPEN 

1. Push
   To unlock the mechanism simply push down.
   
2. Twist + Release
   While still pushing down, turn the button clockwise. Then release
   
3. Pull
   Pull handle in one fluid movement as stopping will engage lock. Hook onto Catch Mounts to secure.
   

NOTE: When gate is retracting always hold the handle and guide the gate evenly back into its original position. Never let go of the handle when gate is retracting.

ONE HANDED OPERATION

CLEANING INSTRUCTIONS

Simply use a soft damp cloth to wipe gate, dry after cleaning. Do not use chemical or abrasive cleaners.

SUPPORT

WARRANTY CERTIFICATE 

Congratulations! You have made an excellent choice of this quality product. Our commitment to quality also includes our service. Should you, contrary to expectations, experience defects due to manufacturing faults, we will provide you with a warranty against defects as follows:

WARRANTY

The product is guaranteed to be free from from defects in workmanship and parts for a period of 12 months from the date of purchase. Defects that occur within this warranty period, under normal use and care, will be repaired, replaced or refunded at our discretion. The benefits conferred by this warranty are in addition to all rights and remedies in respect of the product that the consumer has under the Competition and Consumer Act 2010 and similar state and territory laws.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

PROOF OF PURCHASE 

This warranty is valid for the original purchase and is not transferable. Please keep your purchase docket, tax invoice or receipt as proof of purchase and date of which the purchase was made.

EXTENT OF WARRANTY 

This warranty is limited to defects in workmanship or parts. All defective products or parts will be repaired or replaced. This warranty does not cover consumable items.

NORMAL WEAR AND TEAR 

This warranty does not cover normal wear and tear to the products or parts.

EXCLUSIONS

This warranty does not cover:

• Any defects caused by an accident, misuse, abuse, improper installation or operation, lack of reasonable care, unauthorised modification, loss of parts, tampering or attempted repair by a person not authorised by the distributor.
• Any product that has not been installed operated or maintained in accordance with the manufacturer operating instructions provided with the product.
• Any product that has been used for purposes other than domestic use.

TO MAKE A CLAIM 

If a defect in the goods appears within 12 months, you are entitled to claim a warranty. Please contact after sales support via the link below: www.permachildsafety.com/contact-us

Please ensure that you have a copy of proof of purchase so that we are able to respond as quickly and efficiently as possible.

WARRANTY CARD 

DETAILS:
PRODUCT NAME: Extra Wide Retractable Gate
PRODUCT NUMBER: White 755 / Grey 2741 / Black 2739 / Warm Black 2725 / Timber 2701
YOUR NAME:
ADDRESS:
PHONE:
EMAIL:
DATE OF PURCHASE:
LOCATION OF PURCHASE:

We recommend that you keep a copy of your receipt, showing the date of purchase, with this warranty certificate and keep for your reference. In the event of a product fault, please contact after sales support. Ensure that you include the product details (as shown on this card) so that we are able to respond as quickly and efficently as possible.

AFTER HOURS SUPPORT 

 Scan the QR code for Live Chat Support or visit: permachildsafety.com/contact-us

 Scan the QR code for Live Chat Support or visit: permachildsafety.com/contact-us

 Perma Child Safety
 @permachildsafety